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Medical records clerk jobs in Albuquerque, NM - 41 jobs

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Medical Records Clerk
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  • Admissions and Records Clerk-Merritt ** INTERNAL POSTING ** (Grant Funded)

    Peralta Community College District

    Medical records clerk job in Peralta, NM

    Peralta/College Information Merritt College Merritt College is a public, comprehensive, two-year college, maintained by the Peralta Community College District in Alameda County. With a comprehensive day and evening program of transfer, technical, occupational and basic skills education, the College is committed to meeting the educational needs of the diverse student population it serves. Located on a 125-acre site in the hills of East Oakland, Merritt College combines modern, spacious facilities with a spectacular view of the entire Bay Area. An integral part of a large, busy urban community, the location provides a sense of tranquility and peace. Position Information Job Title Admissions and Records Clerk-Merritt INTERNAL POSTING (Grant Funded) Time Base 40 hrs/week 12 months/year Compensation Range: $3,852.40 - $4,867.13/Mo. Hiring Range: $3,852.40 - $ 4,218.32/Mo. - The maximum initial placement is Step 3 depending on experience. Position Type Classified Department Student Services/EOPS/DSPS (642) City Oakland State CA Job Description Summary Under general supervision, performs duties in student admissions, registration and records maintenance. This vacancy is open ONLY to current regular and hourly employees who are members of SEIU Local 1021. Per new Article 8.7 of the Local 1021 hourly contract, this job is being posted for ten (10) working days. (GRANT FUNDED) Duties & Responsibilities Any one position may not include all of the duties listed nor do listed examples include all tasks which may be found in positions of this class. To perform this job successfully, an individual must be able to perform each essential duty of the position satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions required for the position Supports the Admissions and Records area in a variety of duties including data entry, customer service, and telephone support. Assists students by providing accurate information regarding registration, graduation, and transcript requests. Assists in the distribution and collection of forms, including petitions for degrees and certificates, credit by examination, and transcripts, etc. Processes official transcript requests. Packages official transcripts. Logs and reconciles payments for official transcripts. Supports and provides relief for campus staff at each of the four colleges. Maintains filing system for incoming transcripts. Verifies student attendance. Operates a variety of modern office equipment. Performs other related duties as required. Minimum Qualifications 1. One (1) year of experience in student registration, admissions and records maintenance or an equivalent combination of training and qualifying experience that could likely provide the desired knowledge, skills and abilities to perform the duties of the position. 2. Knowledge and proficiency in the operation and use of personal computers utilizing word processing, spreadsheet and database management software programs (e.g., MS Office Suite, MS Word, Excel, Access and PowerPoint, etc.) and the Internet browser, web sites and e-mail. 3. Ability to type accurately from clear copy. A word processing and/or spreadsheet skills assessment may be given. A Personal Computer Skills Assessment Certificate from public agencies and business schools will be accepted in lieu of taking the District's personal computer skills assessment, provided the certificate is not older than one (1) year from the date the certificate was issued. 4. Understanding of, sensitivity to, and respect for the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students. Desirable Qualifications * Knowledge of and ability to interpret and apply the rules, regulations, and policies governing rules, regulations and policies of registration and admissions. * Ability to train and supervise the work of student assistants. * Ability to establish and maintain cooperative working relationships with those contacted in the course of work. * Ability to speak and write effectively. * Ability to analyze situations accurately and adopt an effective course of action. Environmental Demands * Occasional work performed alone * Constant work around and with people Other Requirements PHYSICAL REQUIREMENTS * Occasional standing, walking, stooping, kneeling, squatting, and climbing stairs * Occasional lifting and carrying up to 15 lbs. * Occasional pushing and pulling up to 20 lbs. * Occasional twisting of body * Occasional use of manual dexterity * Occasional use of tactile acuity * Occasional use of visual acuity from a distance, with depth, and for color * Frequent work at a rapid pace * Frequent reaching, high, low, and level * Frequent audio acuity at all ranges, including speech * Frequent visual acuity for reading * Constant sitting * Constant use of clear oral communication MENTAL REQUIREMENTS * flexibility or ability to respond to multiple demands Tools & Equipment Used Application Deadline Date February 5, 2026 Open Date 01/23/2026 First Review Date Special Instructions to Applicants APPLICATION PROCEDURES Failure to follow the requirements below may result in your application being disqualified. Required documents and applications are only accepted through the online process. Please do not mail or fax your application. Information on transcripts must include degree awarded and confer date. Copies of diplomas will not substitute for transcripts. Finalists will be required to submit official transcripts from fully accredited college or university institutions prior to the final interview. Note: A written evaluation by an official foreign credentials/transcripts evaluation and translation service must be submitted for Foreign Degree(s) (non-U.S. degrees) by the application deadline date. Travel expenses for the interview and selection process will be borne by the candidates. Appointment to the position is conditional upon the approval of the Chancellor. CONDITIONS OF EMPLOYMENT Employees must satisfy all pre-employment requirements to work for the District which include, but are not limited to, the following items: REQUIRED FOR ALL EMPLOYEES Tuberculosis Examination: Prior to employment, the successful candidate will be required to submit evidence (either skin test or X-ray report) of being free of tuberculosis within the past sixty (60) days. The TB test is a condition of employment and any expense must be borne by the successful candidate. Fingerprinting Requirement: As a condition of employment, all employees working for community colleges in the State of California are required to be fingerprinted within the first ten (10) working days of the date of employment pursuant to Education Code Section 88024. Immigration Requirement: According to the Immigration Reform and Control Act, the Peralta Community College District is required to verify that all new employees are legally authorized to work in the United States. All new employees are required to complete and sign a verification form and provide documentation attesting that he/she is legally authorized to work in the United States. District Policy: A Social Security Card will be required following selection and prior to completion of the hiring process. The employment process cannot be completed without a copy of the Social Security Card on file in the Office of Human Resources. Medical Examination: Under state regulations and as a condition of employment, certain positions may require a medical examination prior to employment. Expenses incurred will be borne by the employee. EEO Statement The Peralta Community College District is an Equal Opportunity Employer. The District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of race, color, national origin, ancestry, sex, age religion, marital status, sexual orientation, disability or genetic information, gender identity or expression, citizenship status, veterans status, status with regards to public assistance, or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices. Reasonable Accommodations In conformance with the Fair Employment and Housing Act and the Americans with Disabilities Act, requests for Reasonable Accommodations may be made to the Office of Human Resources by calling **************. The Peralta Community College District reserves the right to close or not fill any advertised position. Benefits Information Benefits Information Benefits Information FRINGE BENEFITS The Peralta Colleges proudly offers a competitive and comprehensive core of work-life benefits. The value of the employer contribution towards your benefits may increase your total compensation by as much as 47%. Benefit-eligible employees have access to coverage for themselves and eligible dependents: * Medical, dental, vision, prescription drug insurance coverage* * Life insurance of 150% of your income up to $100,000. * Long-term disability coverage. * Employee Assistance Program. In addition to your own contribution, Peralta also contributes 26.81% of your salary to the California Public Employees Retirement System (CalPERS). Effective January 1, 2013, the PEPRA (Public Employees' Pension Reform Act) went into effect. Changes have been implemented as a result of the adoption of this legislation that impact new and existing employees enrolled in CalPERS. A summary of those changes is available at ************************************************************************************* For further up to date information on CalPERS retirement eligibility and PEPRA, please visit the website at *************** ******************** The CalPERS member handbook is available at **************************************************************************************************** please visit the website at ***************. After 10 years of creditable service, medical benefits in retirement are extended until age 65. Other voluntary benefits include: * Flexible benefit plan participation in the Medical Reimbursement Plan, Dependent Care Reimbursement Plan (under tax code 125) * Pre-tax commuting expenses (under IRS code 132) * Tax-deferred plan participation in the 403(b) and 457 plans * Credit union membership * Prepaid legal plan participation * Additional Life Insurance for yourself, spouse or children * Kaiser and United Health Care Dental are fully paid by the District. Other plans require employee contribution. Subject to change. Mission Statement The Peralta Community College District is a collaborative of colleges advancing social and economic transformation for students and the community through quality education, rooted in equity, social justice, environmental sustainability, and partnerships.
    $3.9k-4.9k monthly 5d ago
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  • Records Management Specialist

    Mele Associates 4.1company rating

    Medical records clerk job in Albuquerque, NM

    MELE requires an exceptional candidate to fill a new Standards & Records Information Management Specialist role to support NNSA's Nuclear Emergency Support Team (NEST) Standards and Training Program (NSTP). The Information Management Specialist is responsible for developing, implementing, and maintaining the organization's data information management program. This role ensures that informational assets are properly organized, stored, and accessible to support the organization's training programs and operational needs. The position will establish and maintain the information management plan, manage version control, ensure information sharing, and provide guidance to staff on information management best practices, policies and procedures. ESSENTIAL FUNCTIONS Develop, implement, and maintain the organization's records and information management plan, policies, workflows, and procedures. Collect and organize relevant records from various sources (e.g., training materials, assessments, feedback) to support decision-making. Ensure records and data are stored in an accessible, organized, and secure manner, following relevant protocols and security requirements. Classify, organize, and index records and information assets, including data metrics, documents, training curriculum, standardized task lists, and performance metrics. Create and maintain file plans and retention schedules in accordance with legal and regulatory requirements. Craft data models to represent the structure and relationship of information assets. Assist in the development and management of an electronic document management system, ensuring proper configuration, user access, and system maintenance. Implement procedures for managing, versioning, and tracking all published documents, forms, training materials, and other information assets used by the NSTP. Ensure that relevant and updated information is accessible to stakeholders in a timely and approved manner, using appropriate communication channels. Coach and educate staff on information management systems and industry best practices. Identify and implement opportunities to improve data collection, storage, organization, and analysis processes for increased efficiency and effectiveness. Become a trained and certified Derivative Classifier to ensure that classified information is properly marked, handled, and protected in accordance with DOE regulations and national security requirements. MINIMUM QUALIFICATIONS Clearance Required: Have or ability to obtain and maintain U.S. Department of Energy Q-level security clearance Bachelor's degree in Information Science, Library Science, Records Management, Archival Studies, Business Administration, or a related field. 5+ Years related experience in records and information management. Knowledge of records management principles, practices, and technologies. Experience with electronic document management systems. Strong organizational, analytical, and problem-solving skills. Excellent collaboration, influencing and interpersonal skills. Ability to work independently and as part of a growing team in an ambiguous and evolving work environment. PREFFERED QUALIFICATION Active TS/Q Clearance Master's degree in Library and Information Science (MLIS), Information Management, or related field. Certified Records Manager (CRM) or Information Governance Professional (IGP). A strong understanding of information management technologies such as database management systems, content management systems, search engines, and data analytics tools. Prior experience in supporting the assessment and development of government records programs in the areas of national security, homeland security, nuclear/radiological security, or related field. Knowledge of U.S. Department of Energy records guidelines and best practices. DOE Derivative Classifier training, certification and experience. LOCATION: This is a full-time on-site position in Albuquerque, NM SALARY: Salaries are determined based on several factors including external market data, internal equity, and the candidate's related knowledge, skills, and abilities for the position. BENEFITS Employer Paid, High Quality Employee Medical, Dental & Vision Care Low-Cost Family Health Care offered 11 Federal Holidays and 3 weeks' vacation 401k with Generous Employer Match Cross-training opportunities About MELE With over 300 employees and offices in Rockville, MD, Washington, DC, and Albuquerque, NM, MELE is a veteran and minority-owned government contractor empowering its customers with innovative solutions for more than three decades. MELE has team members located across the U.S. and has served more than a hundred countries across hundreds of project locations. The company offers technical, engineering, and programmatic support expertise to a host of U.S. federal and international agencies, including, but not limited to, the Department of Energy, the Department of Defense, the Department of Homeland Security, the Department of Justice, INTERPOL, and the International Atomic Energy Agency. MELE's services include National Security and Intelligence, CBRNE Defense and Security, Facility Management and Engineering, Law Enforcement and Emergency Response Training, Technical, Analytica, and Program Management Support, and IT/Cybersecurity. MELE Associates, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. MELE Associates, Inc. is an E-Verify employer.
    $28k-37k yearly est. 60d+ ago
  • Inmate Records Clerk (NMCD #17270)

    New Mexico Corrections Department 3.7company rating

    Medical records clerk job in Los Lunas, NM

    Salary $16.50 - $24.75 Hourly $34,320 - $51,480 Annually is a Pay Band C2 Posting Details * APPLICATIONS SUBMITTED WITHOUT WORK EXPERIENCE OR A RESUME WILL NOT BE CONSIDERED. IF ATTACHING A RESUME - RESUME MUST INCLUDE DATES OF EMPLOYMENT FOR EACH JOB (MONTH & YEAR) AND DETAILS OF WORK EXPERIENCE/JOB DUTIES* Interviews are anticipated to be conducted within two weeks of closing date. Due to the available budget allocated for this position, the hiring rate will not exceed $20.72 per hour. Why does the job exist? Position will assist with records in logging and tracking all inmate release dates. The incumbent will be responsible for a highly controlled records management system that involves high volume and variety. Incumbent will maintain a high degree of coordination between date processing and records management. How does it get done? * Provide direct support to Supervisor * Maintain confidential personnel records * Receive and disseminate correspondence as required * Archive facility files * Maintain daily, weekly, monthly and yearly reports Who are the customers? * New Mexico Corrections Department * Public * Vendors Ideal Candidate Experience in the following: * Inventory control * Records keeping * Maintaining confidential records/information Minimum Qualification Eighth grade education. Employment Requirements This position is designed safety sensitive. Employment is subject to pre-employment and random testing in accordance with all terms and conditions of Federal and State law, rules and regulations in relation to alcohol and/or drug testing. Must possess and maintain a valid New Mexico Driver's License. Pre-employment background check is required and conditional pending results. Working Conditions Work is performed in an adult prison environment, which includes daily contact with inmates. Willingness to work in a correctional facility, may be required to work odd hours, overtime, holidays, and weekends. Supplemental Information Do you know what Total Compensation is? Click here Agency Contact Information: Claudia Lopez **************, or ***********************. Email For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement. Bargaining Unit Position This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
    $34.3k-51.5k yearly 17d ago
  • Him Coder (Otpt) (Albuquerque)

    Fdihb

    Medical records clerk job in Albuquerque, NM

    Salary Range: $26.13/hr. - $32.14/hr. **APPLICANT MUST HAVE A VALID, UNRESTRICTED INSURABLE DRIVER'S LICENSE** **RESUMES AND REFERENCES ARE REQUIRED** ESSENTIAL DUTIES, FUNCTIONS AND RESPONSIBILITIES Retrieves information from the RPMS in identifying the patients; and reviews medical records to insure FDIHB providers assign the correct diagnosis and procedural codes. Assigns and categorized codes using the International Classification of Diseases, Tenth Revision, Clinical Modification (ICD-10-CM), International Classification of Diseases, Tenth Revision, Procedural Coding System (ICD-10-PCS), Current Procedure Terminology (CPT), Health Common Procedure Coding System (HCPCS) Code, coding guidelines and other policies set by FDIHB, Centers for Medicare and Medicaid Services (CMS) or other regulatory organizations as related. Uses the 3M Grouper System to assist in classifying diagnoses and verifying the accuracy of coding assignments. Abstracts all necessary information by auditing and analyzing patient care component forms (PCC), Electronic Health record for the appropriate Evaluation and Management (E&M) levels, CPT and the HCPCS codes that accurately describe each medical/surgical procedures/supplies on each patient visit. Performs quantitative analysis to ensure the presence of all component parts of the record such as patient name, health record number, dates of service and time, signatures where required on paper forms and/or E.H.R. and the presence of all reports, which are indicated by the nature of the visit. Evaluates the records for internal consistency, completeness and accuracy for sufficient data to justify the diagnoses and procedures assigned. Identifies inconsistencies or discrepancies among medical documentation and discuss with appropriate staff members and physicians without infringing on decisions concerning a medical provider or physician's clinical judgment. Performs quality data entry of protected patient health information into the RPMS and 3M Grouper systems, which requires extensive interaction with the RPMS-PCC system using mnemonics for entering and editing data. Performs audits and medical reviews by running error listings and/or other data reports to ensure documentation and accountability of all data. Reviews and completes zero reports where PCC plus System is in place, RPMS Audit list reporting to capture all data missed and/or errors hanging in the system in a timely manner. Ensures the validity, completion and disposition of all clinical records briefs reflecting encoded and other patient related information. Maintains confidentiality of health information in accordance with the Privacy Act of 1974 and Health Information Portability Accountability Act (HIPAA) of 1996, Alcohol and Drug Abuse Patient Records, Freedom of Information Act and other mandatory federal regulations. · Works with clinical staff in coordinating the workflow such as PCC+ system and ensuring up-to-date codes are maintained in the RPMS, and by surveying potential risk areas and identifying inconsistencies or discrepancies within the medical records and discusses with the appropriate medical, nursing, and/or healthcare providers for corrective action without infringing on decisions concerning a physician's clinical judgment. Monitors specific areas as indicated for areas of improvement by recognizing potential risks subjected to compliance issues such as coding and data entry. Incumbent documents findings, prepares reports to present to immediate supervisor. Performs quality assurance/performance functions for the department to ensure qualities of services are provided. Prepares reports, presents to staff and Quality Assurance Committee as needed. Completes all RCM Queries within 24 hours upon received. Uses coding guidelines and resources that include the Encoder (3M), ICD-10 CM, ICD 10-PCS, CPT, HCPCS, and other coding classification systems, RPMS user's guide, PDR, the Privacy Act, HIPPA regulations, medical dictionaries, FDIHB policies and procedures, CMS, the Revenue Cycle Management Compliance Plan, Health Records guidelines, written and oral policies and procedures. Conducts quality control and improvement reviews by; tracking and identifying inadequate documentation for coding; communication program software and hardware problems; and by maintaining a deficiency and productivity logs. Works with clinical providers on clinical documentation improvement and coordinates with providers to correct deficiencies identified for processing of coding visits. Maintains the integrity of patient information, including but not limited to, protecting from any unauthorized disclosures, breaches, or altering/destroying of patient information. Complies with FDIHB policies governing user access of accounts to complete daily work duties; and ensures confidentiality in accordance with the Privacy Act of 1974, Alcohol and Drug Abuse Patient Records, Freedom of Information Act, HIPAA and other pertinent federal regulations. Reports any security breaches or potential breaches to the immediate supervisor. Keeps abreast of the latest and new concepts and techniques in coding, regulations and related resources pertaining to diagnostic and procedure codes. Continues pursuit and development of job-related individual interests and specialty areas for both personal growth and program and services enhancement. Performs other duties as assigned. MANDATORY MINIMUM QUALIFICATIONS Experience: Two (2) years of outpatient coding experience in a healthcare setting. If no outpatient coding experience, must have a Registered Health Information Technician (RHIT) Certification. Or Completion Certificate from a University/College or Technical school related to Medical Billing and Coding course. Must have certification within one (1) year. Education: High School Diploma or Equivalency (HSE). Coding Certification by the American Health Information Management Association (AHIMA) or, the American Academy of Professional Coders (AAPC), Certified Coding Associate (CCA), Certified Coding Specialist (CCS), Certified Coding Specialist Physician-based (CCS-P) or Coding Certification by the American Academy of Professional Coders (AAPC), Certified Professional Coder (CPC), Certified Professional Coder - Apprentice (CPC-A), Certified Outpatient Coding (COC), Certified Inpatient Coder (CIC). Please email degree or transcripts to ************************* NAVAJO/INDIAN PREFERENCE: FDIHB and its facilities are located within the Navajo Nation and, in accordance with Navajo Nation law, has implemented a Navajo/Indian Preference in Employment Policy. Pursuant to this Policy, applicants who meet the minimum qualifications for this position and who are enrolled members of the Navajo Nation will be given primary preference in hiring and employment for this position and members of other federally recognized Indian tribes will be given secondary preference. Other candidates will be considered only after all candidates entitled to primary or secondary preference have been fully considered.
    $26.1-32.1 hourly Easy Apply 5d ago
  • Patient Service Representative

    Allergy Partners 4.1company rating

    Medical records clerk job in Albuquerque, NM

    Patient Services Representative RESPONSIBLE TO: Practice Manager JOB SUMMARY: With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling. Responsibilities include, but are not limited to, the following: Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and make appointments as necessary. Screens visitors and responds to routine requests for information from patients and vendors. Maintains office equipment and office supplies in the front office areas. Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately. Opens, date stamps, and delivers mail daily as assigned. Assembles files and maintains integrity of patient charts. Runs reports and prepares patient encounters for the next day. Responds to medical records requests as appropriate. Keeps the patient reception area neat and clean at all times throughout the day. Schedules patient appointments, explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patients estimated financial obligation, provides patients several scheduling options, follows approved scheduling guidelines, prepares and send out all appropriate information to patients. Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date. Verifies demographic and insurance information for new and established patients, according to protocol, indexes insurance and identification documentation into the practice management system as appropriate. Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy. Ensures proper posting of charges into the practice management system daily as assigned. Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate. Closes the office each day, according to protocol. Determines uncollectible balances and refers such accounts to the Practice Manager. Assists in other front office duties at the request of the Practice Manager. Other Facilitates any physician requests throughout the day. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners. Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions. Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow. Attends all regular staff meetings. Performs all other tasks and projects assigned by the Practice Manager. Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes. Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline. Supervisory Responsibilities This job has no supervisory responsibilities. Typical Physical Demands Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions, and be exposed to bodily fluids on a regular basis. Typical Working Condition Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people. Qualifications EDUCATIONAL REQUIREMENTS: High school diploma required. QUALIFICATIONS AND EXPERIENCE: Minimum of two years of experience in a medical office or customer service position. Proven success asking for payment, making change, and balancing a cash drawer. Working knowledge of basic managed care terminology and practices. Familiarity with scheduling and rearranging appointments effectively. Comfortable using email, word processing and interacting with Internet applications. Working knowledge of practice management and electronic health record software. GE Centricity is a plus. Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations. Ability to perform multiple and diverse tasks simultaneously with accuracy and efficiency. Neat, professional appearance. Strong written and verbal communication skills. Bi-lingual is a plus, not required
    $29k-34k yearly est. 17d ago
  • Onsite Release of Information Specialist - Albuquerque, NM

    Verisma Systems Inc. 3.9company rating

    Medical records clerk job in Albuquerque, NM

    The Release of Information Specialist (ROIS) initiates the medical record release process by inputting data into Verisma Software. The ROIS works quickly and carefully to ensure documentation is processed accurately and efficiently. This position is based out of a Verisma client site in Albuquerque, NM. The primary supervisor is Manager of Operations, Release of Information. Duties & Responsibilities: Process medical ROI requests in a timely and efficient manner Process requests utilizing Verisma software applications Support the resolution of HIPAA-related release issues Organize records and documents to complete the ROI process Read and interpret medical records, forms, and authorizations Provide exemplary customer service in person, on the phone and via email, depending on location requirements Interact with customers and co-workers in a professional and friendly manner Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained Attend training sessions, as required Live by and promote Verisma company values Perform other related duties, as assigned, to ensure effective operation of the department and the Company Minimum Qualifications: HS Diploma or equivalent, some college preferred 2+ years of medical record experience 2+ years of experience completing clerical or office work Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks Experience in a healthcare setting, preferred Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred Must be able to work independently Must be detail oriented
    $30k-42k yearly est. 21d ago
  • Patient Service Representative

    Womens Specialists of New Mexico LLC

    Medical records clerk job in Albuquerque, NM

    Job DescriptionDescription: Responsible for efficient check-in and checkout processes to include polite, professional and caring interactions with patients. Accurate computer skills and assure appropriate collection of patient balances. Primary Functions: · Assure good customer service (smile, eye contact, positive interactions, always listen to your customer) · Greet and check patients in and out in timely manner · Update personal and insurance demographics in computer · Follow-up on all computer system alerts · Collect co-pays and other balances due from patient · Enter all recall dates and resolve recall appointments · Schedule return appointments as needed · Balance collections daily; close batches in timely manner · Verify insurance information · Obtain insurance benefits for OB contracts · Write up OB contract and go over it with patients · Attain adequate computer skills in the practice management computer system · Work compatibly with all other departments and employees of WSNM · Stamps all out-going mail · Opens, sorts, and delivers all incoming mail · Maintains cleanliness in front lobby and reception area · Protects patients' rights, follows HIPAA guidelines Additional Assignments: · Open and close procedure, monitor waiting areas and assure a safe clean environment for patients · Open the lobby at certain times (early) as needed · Travel to other locations as needed · Helps respond to medical emergencies if necessary · Prepare superbills for Biote and sells supplements/supplies · To ensure maximum flexibility and efficiency, WSNM promotes and encourages cross training. · Employees may be assigned additional duties as necessary or desirable by management. Requirements: Qualifications: · High school degree or GED · Minimum of one year experience as a medical office receptionist preferred · Strong customer service and communication skills · Knowledge of basic medical terminology Physical Requirements: · Hearing, speaking and visual acuity · Must have the ability to lift at least 20 pounds · Stand and sit for long periods of time · Hand/wrist movement to write, use computer, phone, and copier
    $29k-35k yearly est. 17d ago
  • Patient Service Representative

    Zoll Lifevest

    Medical records clerk job in Albuquerque, NM

    Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
    $29k-35k yearly est. Auto-Apply 5d ago
  • Medical Receptionist

    Chrysalis Healthcare

    Medical records clerk job in Albuquerque, NM

    Job DescriptionSalary: $16 - $19 per hour Chrysalis Psychiatry is a growing outpatient mental health practice in Albuquerque, New Mexico. We offer a variety of mental health services including medication management and interventional treatments for PTSD, depression, and other mental illnesses. We are looking a for hard working and empathetic individual to join our team as a medical receptionist. The medical receptionist plays a crucial role in ensuring seamless operations and meaningful patient experiences. If you are passionate about mental health, possess excellent communication skills, and thrive in a fast-paced environment, we invite you to apply. Medical Receptionist Job Responsibilities: Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Welcomes patients and visitors in person or on the telephone. Optimizes patients satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patients arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Comforts patients by anticipating patients anxieties, answering patients questions, and maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording and collecting patient charges, and filing, collecting, and expediting third-party claims. Helps patients in distress by responding to emergencies. Protects patients rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related results as needed. Education and/or Work Experience Requirements: At least 2 years experience as a Medical Receptionist, supervisory experience a plus. Excellent verbal and written communication skills, including ability to effectively communicate internally and with patients. Excellent computer proficiency (MS Office - Word, Excel, and Outlook). Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. High school diploma or GED required. Clinic Hours are 7:00 AM - 6:00 PM Monday through Friday. Receptionist shifts vary.
    $16-19 hourly 22d ago
  • Ophthalmology Billing and Coding Specialist

    Southwest Eyecare

    Medical records clerk job in Albuquerque, NM

    Join Southwest Eyecare Specialists PC in Albuquerque, NM, as a Full-Time Ophthalmology Billing and Coding Specialist. This onsite position offers an engaging environment where you can apply your expertise in a dynamic healthcare setting. You will play a crucial role in ensuring seamless billing processes and improving patient experiences. Your contributions will directly impact the efficiency of our operations and the quality of care provided. With a competitive pay rate of $16.00 per hour, this role offers a great opportunity to be part of a dedicated team. Experience personal growth while honing your skills in a vital field. The chance to thrive in a supportive workplace is one not to be missed. You will have benefits such as Medical, Dental, Vision, 401(k), Flexible Spending Account, Paid Time Off, Employee Discounts, and Paid Holidays. Seize this opportunity to advance your career in ophthalmology billing and coding today. Who are we? An Introduction The mission of Southwest Eyecare/Eyewear is to exceed expectations by providing the highest quality of compassionate and precise eye care services to patients of all ages. We work as a team, utilizing the most advanced technology available to accurately diagnose and treat routine and medical eye conditions. By educating and communicating, our physicians and staff can facilitate a lifetime of the best possible vision for every patient. It is our intent to grow and nurture lasting professional relationships with our patients, our staff, and their families. Your role as a Ophthalmology Billing and Coding Specialist As a Full-Time Ophthalmology Billing and Coding Specialist at Southwest Eyecare Specialists PC in Albuquerque, NM, you will be responsible for critical tasks that ensure smooth revenue cycle management. Your role will involve claim scrubbing to enhance accuracy and efficiency, addressing denials to minimize lost revenue, and posting payments promptly to maintain financial integrity. Additionally, you will provide exceptional customer service, assisting patients and colleagues with inquiries while fostering a positive atmosphere. This position offers a unique opportunity to impact the organization significantly by streamlining billing processes and enhancing patient satisfaction. What we're looking for in a Ophthalmology Billing and Coding Specialist To excel as a Full-Time Ophthalmology Billing and Coding Specialist at Southwest Eyecare Specialists PC, candidates should possess a solid foundation in medical billing and coding, including proficiency in ICD-10 and CPT coding systems. A comprehensive understanding of medical terminology is essential for accurate documentation and communication. Ophthalmology experience is preferred, as it equips you with specialized knowledge relevant to the field. Strong analytical skills will help you effectively address claim denials and streamline the billing process. Additionally, excellent attention to detail, organizational abilities, and effective communication skills are crucial for providing outstanding customer service in a fast-paced healthcare environment. Familiarity with billing software and coding tools is also necessary to ensure efficient workflows and accurate patient account management. Knowledge and skills required for the position are: Medical Billing and Coding ICD-10 CPT Medical Terminology Ophthalmology experience preferred Join our team today! Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck!
    $16 hourly 22d ago
  • Medical Receptionist

    Epiphany Dermatology

    Medical records clerk job in Albuquerque, NM

    Job Description What We're Looking For: A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you're up for the challenge, we want to hear from you! Please check out our video to learn more about the amazing work our Medical Receptionists do for our patients - **************************************************** What You'll Do Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience-welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way. Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone! Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message. Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit-all with a smile! Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience. And there's so much more! What We Value Fun - We create an engaging and positive environment for patients and staff. Common Sense - We take a practical, thoughtful approach to patient care and clinic operations. Integrity - We uphold the highest standards of professionalism, ethics, and trust. Excellence - We are committed to delivering top-tier patient care and service. Determination - We tackle challenges with solutions and strive for continuous improvement. Teamwork - We support one another to provide the best outcomes for our patients. What We Offer Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture! Qualifications/Experience High school diploma or general education degree (GED). Prior medical receptionist experience preferred. Must be authorized to work in the United States without restriction. We will not sponsor applicants for work visas. Work Environment and Physical Requirements: Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs. Benefits We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA, tuition assistance, certification reimbursement, and more!
    $29k-36k yearly est. 8d ago
  • Health Coordinator

    Maximus 4.3company rating

    Medical records clerk job in Albuquerque, NM

    Description & Requirements You need to live in the Oxfordshire for this role. Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are looking for passionate and empathetic person to support the National Child Measurement Programme (NCMP). This role will include calling families that have taken part in the NCMP and encourage them to access our free healthy lifestyle programmes. You will be a connector within the delivery team, to link families who are looking for support within the programmes we are running across local community services and professionals. Non London - £25,000 to £28,000 You will be responsible for calling families who receive the National Child Measurement Programme to chat about the impact of the results, discuss what is happening for them as a family, and encourage them to take up any of our free services. Whilst calling families, you'll need to be flexible and adopt multiple approaches and techniques to encourage parents to make use of free services that will ultimately improve the health and wellbeing of their family. You'll thrive in this role if you enjoy having meaningful conversations, have skills around motivational interviewing, empathetic listening and have the courage to approach parents/carers with tenacity and challenge decisions with curiosity. In this role, you'll be able to engage in meaningful work that truly impacts childhood obesity, enhancing lives by improving quality and longevity. • Call families who receive an above healthy weight NCMP letter • Discuss how they feel about receiving the letter • Have sensitive and perhaps tough conversations with parents regarding their child's weight • Discuss the support available in the local community and talk through the services we provide • If families would like support book them into the system and send confirmation/welcome packs, as well as share any relevant resources with families • Update system with communications with families • Manage family profiles on the CRM • Manage the NCMP data • Understand the community support available for families • Support the delivery team on asset mapping of local services • Meet with local partners and stakeholders to update on our services • Any other requirements for the business Community Outreach and Stakeholder Collaboration Develop and sustain relationships with NCMP (National Child Measurement Programme) nurses across localities to enhance referral pathways and service integration. Support school-based engagement initiatives such as workshops, assemblies, and activity days to promote healthy lifestyles and increase service visibility among children and families. Key Contacts & Relationships: Internal Co-workers, managers, and wider team Health Division colleagues Maximus central division Maximus companies and associates Colleague forums External Local Authority Integrated Care Partnerships / Boards Community and Voluntary sector Population being served / supported. Sub-contractors and key partners Community stakeholders Co-location cooperatives Healthcare settings including GP Practices / Primary Care Networks Qualifications and Experience • Level 4 in office admin, diploma in office admin or equivalent • Experience of working in a public health environment • Experience of working in a customer facing role • Experience and competence in using a data management system • Experience of using IT systems • Experience of inputting and processing data • Experience of managing customer concerns or issues • Experience of working remotely • Experience in communicating information with other teams • An understanding of the stages of behaviour change Individual competencies • A personable, non-judgmental and sensitive approach to communicating with the public • IT literate especially excellent working knowledge of Microsoft Office • Excellent organisational skills to manage and prioritise workload, anticipate needs and work on own initiative and as part of a high functioning team • Fluent and clear in English speaking • Active listening skills • Excellent data processing and data management system skills • Confident, self motivated, passionate, flexible and adaptable • Good attention to detail • Able to respond positively to new situations • Methodical with the ability to understand and meet targets and deadlines, able to learn and assimilate new information. • Ability to reflect and appraise own performance and that of others EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal well-being and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for an interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,000.00 Maximum Salary £ 28,000.00
    $31k-39k yearly est. 6d ago
  • Dialysis Unit Clerk, Home Therapies

    U.S. Renal Care, Inc. 4.7company rating

    Medical records clerk job in Albuquerque, NM

    How you will change lives As a Unit Clerk at US Renal Care, you will be an integral part of a cross-functional team, providing operational support to maintain clinic operations and provide the best customer care for patients living with kidney disease. What you will be doing Customer Care. You will be a critical member of the clinic team, creating a welcoming and professional atmosphere by greeting patients and visitors, answering phones, answering patient questions, and assisting patients with transportation arrangements, as needed. Operational Support. You will maintain clinic operations effectively by updating and maintaining medical records, preparing patient records and charts for treatments, and assisting in auditing records for ongoing compliance. You will support financial operations by entering charges and preparing billing and patient attendance logs. You will also complete forms and reports as required by governmental agencies. You will ensure adequate supplies and inventory and reordering when required. In addition, you will help process lab work by preparing lab slips and tubes and directing labs to the appropriate laboratory.
    $29k-37k yearly est. 1d ago
  • Health Information/Patient Access Manager

    Laguna Community Health Center

    Medical records clerk job in Paraje, NM

    Responsible for the leadership and oversight of patient registration, health information management (HIM), medical records, and patient benefits coordination at LHC. This position ensures the accuracy, integrity, confidentiality, and accessibility of patient health records and registration data while ensuring compliance with HIPAA and all applicable legal and ethical standards. As Privacy Officer, this role also leads the development and implementation of the clinic's privacy program, ensuring full compliance with federal and state privacy laws. The manager supports clinical operations by organizing, analyzing, and safeguarding health information and coordinating with other healthcare professionals to ensure accurate and complete medical documentation. The role also includes supervisory responsibilities and operational analysis to continuously improve efficiency, customer service, and staff performance. ESSENTIAL FUNCTIONS 1. Organize, manage, and protect all health information data including medical histories, diagnoses, test results, procedures, and provider documentation. Manage requests for medical records in compliance with established clinic policies and federal privacy laws 2. Maintain electronic health records (EHR), ensure data accuracy, and oversee coding practices related to billing and documentation. 3. Develop, implement, and maintain the clinic's privacy program ensuring compliance with HIPAA and all applicable regulations. 4. Conduct regular audits, risk assessments, and investigations into privacy concerns. 5. Serve as a subject matter expert and trainer on privacy laws and best practices. 6. Manage all functions of the patient registration process, including insurance verification and benefits enrollment and coordination. 7. Supervise patient registration/benefits staff to ensure timely, efficient, and accurate data collection. Establish workflows to optimize patient flow and ensure a positive patient experience. 8. Analyze health data to identify trends that inform clinical, operational, and administrative decision-making including GPRA and other quality initiatives. Prepare, compile and coordinate the completion of various reports on daily, weekly, monthly or other established routine schedule. 9. Conduct routine audits to verify data quality and ensure compliance with internal procedures and external regulations. 10. Coordinate with clinical staff to ensure documentation is accurate, complete, and supports quality patient care. 11. Oversee onboarding, training, evaluation, and daily supervision of health information, registration and benefits staff. 12. Set performance expectations, provide coaching/corrective action, and support staff development to ensure high-quality service delivery. 13. Monitor and manage department budget; track expenses and adjust resources as needed. 14. Develop and update policies and procedures for assigned departments in accordance with federal, state, tribal, and internal requirements. 15. Maintain strict adherence to legal, ethical, and professional guidelines for health information security and patient confidentiality. 17. Collaborate with providers, nurses, administrative staff, and external agencies to ensure seamless access to patient information and services. Coordinate and participate in outreach activities within the community. 18. Act as liaison between departments for health information and patient registration needs. Serve as patient advocate. 19. Assist the Chief Medical Officer and Chief Nursing Officer with provider scheduling and clinic operations planning as needed. 20. Develop and deliver training to new and existing staff on systems (e.g., EHR/RPMS), privacy regulations, workflows, and organizational procedures. 21. Provide operational insight and support for department and clinic-wide initiatives. 22. Recommend and implement enhancements to workflows, technology systems, and compliance efforts. MINIMUM QUALIFICATIONS Bachelor's Degree in health information management, healthcare administration or related field from an accredited college or university plus five (5) years of experience in health information, patient access or registration services with one (1) year supervisory/managerial experience OR any combination of post-secondary education and/or experience totaling ten (10) years in health information management with one (1) year supervisory/managerial experience. Must possess current Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) certification OR must obtain within three (3) months of employment with LHC. KNOWLEDGE, SKILLS AND ABILITIES In-depth understanding of Health Information Management (HIM) principles, including medical recordkeeping, data accuracy, and healthcare documentation standards and reporting. Strong working knowledge of HIPAA Privacy and Security Rules, 42 CFR Part 2, and other federal, state and tribal privacy regulations. Familiarity with tribal health systems, Indian Health Service (IHS) guidelines, and healthcare operations in indigenous communities. Knowledge of electronic health record systems (e.g., RPMS, NextGen, Cerner) and health IT best practices. Understanding of medical terminology, coding practices (ICD, CPT), and billing requirements. Awareness of healthcare regulatory requirements, compliance auditing, and privacy program implementation. Knowledge of patient registration and benefits coordination processes, including insurance verification, eligibility determination, and third-party billing workflows. Understanding of budget planning, resource allocation, and staff management within a healthcare environment. Strong leadership and supervisory skills including team building, performance management, and conflict resolution. Excellent analytical and critical thinking skills to evaluate operations, audit data, and propose process improvements. High-level organizational and time management skills with the ability to manage multiple priorities in a fast-paced clinical setting. Effective written and verbal communication skills to interact with patients, staff, providers, administrators, and external entities. Skilled in data analysis and report generation for tracking performance indicators, compliance metrics, and operational efficiency. Proficient in Microsoft Office Suite (Excel, Word, Outlook) and healthcare data management systems. Competency in training and onboarding staff on procedures, privacy laws, and software systems. Ability to interpret and apply federal, state, and other applicable policies in real-world. Ability to maintain strict confidentiality and handle sensitive patient information with cultural sensitivity and professional integrity. Ability to develop and implement departmental policies and procedures in compliance with healthcare laws and standards. Ability to analyze complex data and make evidence-based decisions to support clinic operations and patient care. Ability to collaborate effectively across departments and work as a liaison between clinical, administrative, and compliance teams. Ability to lead and adapt to change, especially in response to regulatory updates, emerging technologies, and clinic growth. Ability to assess staff training needs, provide feedback, and support continuous professional development. Ability to represent the organization in a positive, respectful, and culturally appropriate manner in both internal and external settings.
    $45k-81k yearly est. 60d+ ago
  • Lead Patient Services Rep

    Eye Associates of New Mexico 4.2company rating

    Medical records clerk job in Rio Rancho, NM

    Eye Associates of New Mexico has an outstanding career opportunity as a Lead Patient Services Representative! Eye Associates of New Mexico is the largest Ophthalmology and Optometry practice in the Southwest. We have been serving the state of New Mexico since 1976 with compassionate, state-of-the-art, value-based care. Our team approach aims to deliver the highest quality eye care to all while striving to support our employees' professional development. Come be a part of our team! The Patient Services Representative Team Leader has successfully completed the Ophthalmology Home Study course and the LMS Customer Service program and has passed the EANM Insurance Test. (If the employee was grandfathered into this job in July 2015, he/she is expected to complete all of the aforementioned within 1-2 years of that grandfathering date.) Assures smooth patient flow in reception areas and assist patients with registration process and appointment scheduling; provides support services to physicians and staff to facilitate professional patient care and service. Additionally, performs as a role model in training and orienting employees in their staff positions. Job Duties May Include: Assists new patients with the completion of registration documents Checks for valid and current referrals when needed; verifies co-pay and/or referral information for patients Verifies demographic and insurance information for returning patients Checks patient out after doctor's exam, collecting appropriate payments, posting and batching payments Schedules patient appointments, returns appointments or arranges for a recall for patient's appointment Performs the balancing function, creating location deposit and submitting Consolidated Report to A.O. Screens incoming calls, creating a patient communication or directing patient accordingly in a pleasant, professional manner Opens and/or closes the office/location Provides assistance with on-site supervision for assigned non-clinical support staff. Makes recommendations regarding staffing level and is directly involved in the interviewing process Provides input to the Group Leader/Clinic Director on staff members' performance concerns and evaluations and assists in the process Assists with and prepares staff schedules for daily clinic coverage Deals with patient complaints to achieve appropriate resolution, keeps Clinic Director informed of decisions and consults with Clinic Director before communicating decisions in difficult patient situations Provides training to non-clinical support staff members Contributes to continuing performance improvement Accepts responsibility for timely arrival and readiness for work at assigned station Consistently exhibits behaviors which create a high level of patient and employee satisfaction, which maintains the credibility, integrity and positive image which in turn supports the mission, goals and operations of Eye Associates and contributes to continuous performance improvement. Provides templating function Performs Coding Corrections and provides Coding support to the clinic. The annual completion of assigned Learning Management System (LMS) courses is mandatory. Any individual who has not completed their assigned training prior to November 30th of each year may be subject to disciplinary action, up to and including termination of employment. Requirements/Skills: Job requires high school education or equivalent; completion of a general accounting course; experience in Microsoft Office skills is preferred; experience and/or training in bookkeeping required; medical terminology and medical office experience preferred; must demonstrate the ability to work with the public in a pleasant and professional manner. Must have effective verbal and written communication skills. Must have passed the Ophthalmology Home Study course and the LMS Customer Service program, and must have passed the EANM Insurance Test. (If grandfathered into this position in July 2015, employee must complete the aforementioned within 1-2 years of having been grandfathered.) Generous Benefits: Career Path Higher pay in areas where the cost of living is higher Paid time off (PTO) Eight (8) company paid holidays (including the day after Thanksgiving and Christmas Eve!) Medical and Dental Health Savings Account Generous Vision benefits for you and your dependents Education Assistance Program Company provided logo apparel 401(k) and Roth Program Flexible Spending Account (FSA) Company paid Basic Life and AD&D Insurance, Short Term and Long Term Disability Insurance Voluntary Supplemental Life and AD&D Free Calm app Financial Wellness Program Identity Theft Protection Plan Employee Assistance Program and more! Please visit us at ************* for more information AA/EOE/Disability. Eye Associates of New Mexico is a drug and tobacco-free employer. Req 2789
    $35k-40k yearly est. Auto-Apply 19d ago
  • Medical Receptionist

    Epiphany Business Services, LLC 4.5company rating

    Medical records clerk job in Albuquerque, NM

    What We're Looking For: A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you're up for the challenge, we want to hear from you! Please check out our video to learn more about the amazing work our Medical Receptionists do for our patients - **************************************************** What You'll Do Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience-welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way. Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone! Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message. Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit-all with a smile! Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience. And there's so much more! What We Value Fun - We create an engaging and positive environment for patients and staff. Common Sense - We take a practical, thoughtful approach to patient care and clinic operations. Integrity - We uphold the highest standards of professionalism, ethics, and trust. Excellence - We are committed to delivering top-tier patient care and service. Determination - We tackle challenges with solutions and strive for continuous improvement. Teamwork - We support one another to provide the best outcomes for our patients. What We Offer Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture! Qualifications/Experience High school diploma or general education degree (GED). Prior medical receptionist experience preferred. Must be authorized to work in the United States without restriction. We will not sponsor applicants for work visas. Work Environment and Physical Requirements: Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs. Benefits We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA, tuition assistance, certification reimbursement, and more!
    $25k-29k yearly est. Auto-Apply 7d ago
  • Registration Clerk

    United Surgical Partners International

    Medical records clerk job in Rio Rancho, NM

    Registrar Full Time Presbyterian Rust Medical Center ASC is hiring a Full Time Registrar. Presbyterian Rust Surgery Center is seeking a motivated Registrar to join our team. Presbyterian Rust Surgery Center is a fast paced ASC environment committed to producing the highest quality work and experience for patients and their families. At USPI Presbyterian Rust Surgery Center we believe health and care are inseparable. We focus on offering a high quality, service oriented environment for your surgical procedure. Job Description * The Registration Coordinator interfaces with patients and families, physicians and staff. * Admit patients and process their paperwork. * Update patient demographics/information in system. * Collect monies due and document in billing system. * Handle funds per office procedure. You have the opportunity to meet new people and build professional relationships with physician offices. Cross training for other Business Office positions a possibility. What We Offer As an organization, one way we care for our communities and each other is by providing a comprehensive benefits package that includes the following, subject to employment status: * Medical, dental, vision, and prescription coverage * Life and AD&D coverage * Availability of short- and long-term disability * Flexible financial benefits including FSAs and HSAs * 401(k) and access to retirement planning * Paid holidays and vacation Who We Are At USPI, we create relationships that create better care. We partner with physicians and healthcare systems to provide first-class ambulatory solutions throughout the United States. We are committed to providing surgical services in the most efficient and clinically excellent manner. USPI is committed to, and proud of our inclusive culture. An inclusive culture, in our view, is respectful of differences and nurtures and supports the contributions of each individual, while also embracing and leveraging diversity. A diverse workforce, combined with an inclusive culture, makes USPI stronger and better able to meet the needs of our diverse patient and physician population. Required Skills: Qualifications * High school graduate or equivalent. * One year previous experience or some hospital clerical experience or medical terminology preferred. * Must have the skills necessary to operate the office equipment required to fulfill job duties. * Forty-five (45) wpm typing skills required. * Medical terminology and computer experience beneficial * Good communication skills.
    $22k-28k yearly est. 50d ago
  • Patient Services Representative I

    First Choice Community Healthcare 3.3company rating

    Medical records clerk job in Los Lunas, NM

    Job Title: Patient Services Representative I B06N Non-Exempt Department: Health Center Operations Category (330): Patient Support Staff (L32) Category (RPHCA): Administrative Staff Union Exempt: No The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. A. Position Summary Under the close supervision of the Health Center Manager, greets patients and visitors entering the health center, registers new and returning patients, and collects payments/visit deposits from patients for their visit, conducted in a manner that is supportive and responsive to patients and visitors. B. Essential Duties and Responsibilities Patient Reception: * Greets new and returning patients and clients entering the health center and checks them in for scheduled and walk-in appointments. * Updates patient records to verify contact information. * Greets other visitors to the health center and directs them to the appropriate offices or individual staff. * Provides general information to patients concerning functions of FCCH. * Answers the telephone and connects callers to the appropriate offices or individual staff. * Schedules new office appointments and return appointments. * Pulls and files medical charts when necessary. * Other duties as assigned. Patient Registration: * Meets with patients to collect required personal, health, and insurance information for the permanent patient record. * Enters accurate patient data into the computer system on a daily basis. * Collects patients' copay/coinsurance/deductible visit deposit at time of service * Keeps accurate, balanced, locked cash bag/box, and is personally responsible for any imbalance in the daily reconciliation of cash receipts. * Verifies insurance eligibility for Medicaid, Medicare, and third-party payors. * Verifies personal income according to established guidelines for all patients. * Follows appropriate computer downtime procedures. * Scans patient registration documents as directed. Requirements C. MINIMUM EDUCATION AND EXPERIENCE * High School graduate or GED certificate * Three to six months related experience and/or training is required. * Bi-lingual English/Spanish is preferred. D. LICENSES/CERTIFICATIONS REQUIRED * None E. KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED * Knowledge of patient registration procedures and documentation. * Receptionist skills. * Demonstrates knowledge of applicable FCCH patient-related forms and programs. * Ability to interact and communicate with people over the telephone, often in stressful situations. * Knowledge of planning and scheduling techniques. * Knowledge of pre-certification requirements, procedures and documentation of third party medical insurance payors or other patient healthcare funding programs. * Ability to analyze and solve problems. * Skill in the use of personal computers and related software applications. * Appropriate knowledge and familiarity with various compliance programs and elements. Cooperates fully and complies with applicable laws and regulations. * Ability to maintain quality, safety, and/or infection control standards. * Basic knowledge of general office procedures to include filing, copying, and faxing. * Ability to use a multi-line telephone to schedule appointments. * Ability to use a computer to enter patient data and retrieve information to generate reports and payment receipts. * Ability to work on multiple tasks within established deadlines. * Ability to work under the direction of a supervisor and follow instructions for work completion. * Ability to take the initiative to resolve patient concerns and problems. * Able to work well with diverse groups of people F. Age of Patients Served * All ages. G. Physical Characteristics/Working Conditions A person in this position has sufficient time to complete most tasks although under pressure depending on patient and organization demands. There are frequent opportunities to relax from any physical exertion or to change position in work activities. * Physical Effort and Dexterity: Good dexterity to operate personal computer and office equipment. Occasional lifting and carrying related to office duties. * Machines, Tools, Equipment required to be operated: Capable of using office machines and personal computers for word processing, data entry and spreadsheet applications. * Visual Acuity, Hearing, and Speaking: Must be able to read a computer monitor and outputs accurately. Must be able to communicate clearly and accurately for work and safety compliance. * Environment/Working Conditions: Work is mostly inside an office in a controlled environment. Normal office safety precautions and practices are required. Position requires travel throughout the Albuquerque metropolitan area. Work regularly scheduled Monday-Friday, although weekends may be required to meet deadlines.
    $32k-36k yearly est. 55d ago
  • Medical Receptionist

    Chrysalis Healthcare

    Medical records clerk job in Albuquerque, NM

    Chrysalis Psychiatry is a growing outpatient mental health practice in Albuquerque, New Mexico. We offer a variety of mental health services including medication management and interventional treatments for PTSD, depression, and other mental illnesses. We are looking a for hard working and empathetic individual to join our team as a medical receptionist. The medical receptionist plays a crucial role in ensuring seamless operations and meaningful patient experiences. If you are passionate about mental health, possess excellent communication skills, and thrive in a fast-paced environment, we invite you to apply. Medical Receptionist Job Responsibilities: Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts. Welcomes patients and visitors in person or on the telephone. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps patient appointments on schedule by notifying provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Comforts patients by anticipating patients' anxieties, answering patients' questions, and maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording and collecting patient charges, and filing, collecting, and expediting third-party claims. Helps patients in distress by responding to emergencies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information. Maintains operations by following policies and procedures, reporting needed changes. Contributes to team effort by accomplishing related results as needed. Education and/or Work Experience Requirements: At least 2 years experience as a Medical Receptionist, supervisory experience a plus. Excellent verbal and written communication skills, including ability to effectively communicate internally and with patients. Excellent computer proficiency (MS Office - Word, Excel, and Outlook). Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service. Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. High school diploma or GED required. Clinic Hours are 7:00 AM - 6:00 PM Monday through Friday. Receptionist shifts vary.
    $29k-36k yearly est. 42d ago
  • Dialysis Unit Clerk, Home Therapies

    Us Renal Care 4.7company rating

    Medical records clerk job in Albuquerque, NM

    How you will change lives As a Unit Clerk at US Renal Care, you will be an integral part of a cross-functional team, providing operational support to maintain clinic operations and provide the best customer care for patients living with kidney disease. What you will be doing Customer Care. You will be a critical member of the clinic team, creating a welcoming and professional atmosphere by greeting patients and visitors, answering phones, answering patient questions, and assisting patients with transportation arrangements, as needed. Operational Support. You will maintain clinic operations effectively by updating and maintaining medical records, preparing patient records and charts for treatments, and assisting in auditing records for ongoing compliance. You will support financial operations by entering charges and preparing billing and patient attendance logs. You will also complete forms and reports as required by governmental agencies. You will ensure adequate supplies and inventory and reordering when required. In addition, you will help process lab work by preparing lab slips and tubes and directing labs to the appropriate laboratory. What we're looking for * Six months of relevant experience in clinical/healthcare setting preferred. * Minimum one year experience in administrative position preferred. * High School diploma or equivalent. * Computer proficiency with Microsoft Office, (including Word and Excel). * Must be able to organize time and tasks efficiently. * Proficiency in all USRC applications required within 90 days of hire. Are you ready to make a difference? We're here to change the lives of people with kidney disease and shape the future of kidney care. We still have much work ahead. If you desire to make a positive impact in the life of others and pursue a fulfilling career in healthcare, we invite you to join our team at U.S. Renal Care. Are you with US? Apply today!
    $29k-37k yearly est. 40d ago

Learn more about medical records clerk jobs

How much does a medical records clerk earn in Albuquerque, NM?

The average medical records clerk in Albuquerque, NM earns between $24,000 and $38,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.

Average medical records clerk salary in Albuquerque, NM

$30,000
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