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Medical records clerk jobs in Austin, TX - 92 jobs

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Medical Records Clerk
Medical Receptionist
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Registration Clerk
Health Information Specialist
Medical Records Technician
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  • Medical Receptionist (FT) at Orthopaedic Specialists of Austin

    Physicians Rehab Solution

    Medical records clerk job in Leander, TX

    Orthopaedic Specialists of Austin is seeking a Full-Time Medical Receptionist in our outpatient clinic located in Leander, TX. Our licensed physical therapists provide integrated, state-of-the-art therapy care and rehabilitation to our patients. Company Benefits and Perks Comprehensive Benefits Package with Day 1 Eligibility Excellent, Monthly PTO accrual Working with a strong, supportive, and collaborative team Responsibilities and Duties: Welcomes patients and visitors by greeting, in person or on the telephone, answering or referring inquiries. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. Ensures availability of treatment information by filing and retrieving patient records. Maintains patient accounts by obtaining, recording, and updating personal and financial information. Obtains revenue by recording and updating financial information, recording, and collecting patient charges. Protects patients' rights by maintaining the confidentiality of personal and financial information. Maintains operations by following policies and procedures; reporting needed changes. Contributes to a team effort by accomplishing related results as needed. Provides coverage and support at other clinic locations as needed based on operational needs. Other duties as assigned. Minimum Requirements: 1-2 years medical office experience preferred Experience with patient scheduling & EMR Systems preferred Proficient in Microsoft Office Excellent Customer Service and Telephone skills Other Skills Required: Ability to Multi-Task Organized Self-Motivated Attention to detail Orthopaedic Specialists of Austin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. This position requires a background check upon acceptance. Req #3476
    $27k-33k yearly est. 1d ago
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  • Patient Service Representative

    Communications & Power Industries 4.8company rating

    Medical records clerk job in Austin, TX

    CPIhealth is a multidisciplinary team dedicated to providing compassionate and comprehensive care to individuals experiencing chronic pain. With state-of-the-art facilities, advanced technology, and a collaborative environment, we offer a platform for healthcare providers to excel in their specialties while making a profound difference in the lives of those we serve. As you consider your next career move, we invite you to join us in redefining pain management through innovation, expertise, and a commitment to improving patient outcomes. Together, we can shape the future of healthcare and positively impact countless lives. The Patient Service Representative serves as the point of contact for patients inquiring on new or outstanding balances incurred from services rendered at one of our Pain Management Clinics or Surgery Centers. This role combines administrative support, customer service, and basic medical billing support to ensure efficient office operations and high patient satisfaction. Essential Functions: Manage phone lines: answer inquiries, route calls, take messages, and provide information on services. Handle incoming/outgoing mail, faxes, and maintain a clean, organized desk area. Identify trends, business problems, and servicing issues and direct to appropriate area for action. Address patient questions, complaints, or concerns calmly and professionally. Provide support to patients and family members. Serve as a liaison between the patient and medical team. Provide education and information to patients regarding their financial obligations. Investigate and resolve initial billing rejections in multiple EMR systems. Performs other duties as assigned to support the mission, values, and strategies of CPI. Requirements High school diploma or equivalent 1-2 years' experience in the medical field preferred Demonstrates professional judgment in handling sensitive and confidential issues with tact and discretion Strong critical thinking skills Excellent communication skills (oral, written, electronic) to effectively interact with patients, peers, providers, management, and visitors Excellent organizational and time management skills, ability to set priorities under pressure, and manage multiple demands Excellent active and empathetic listening skills Ability to promote a favorable image with patients, providers, insurance companies and the public Ability to make decisions and solve problems Strong desire to help others and ability to approach patients with respect and dignity Ability to contribute to a team environment and/or independently, to provide excellent customer service and patient care Excellent attendance and punctuality Working knowledge of Microsoft Office Schedule: Full-Time, 40 hours per week Pay Rate: $22 per hour Comprehensive Benefits plan including: Medical, Dental, Vision insurance Paid Time Off (accrued) Flexible Spending Account for Health & Dependent Care Basic Life, Accidental Life, Supplemental Life Insurance Short Term & Long-Term Disability 401(k) with matching Salary Description $22 per hour
    $22 hourly 11d ago
  • Records Management Specialist II

    Contact Government Services

    Medical records clerk job in Austin, TX

    Employment Type: Full-Time, Mid-Level Department: Office Support CGS is seeking an experienced Records Management Specialist to provide administrative support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success: * Customer Service Excellence: Demonstrated ability to interact professionally and effectively with a wide range of individuals, providing high-quality support, resolving issues promptly, and maintaining a positive and empathetic approach to service delivery. * Strong Organizational and Time Management Skills: Proven ability to manage records, files, and data systematically and accurately. Strong attention to detail and the ability to prioritize tasks effectively in a fast-paced environment. * Adaptability with Technology: Comfortable working with electronic records systems and adapting quickly to new software or technological processes. A proactive attitude toward learning and implementing digital tools to enhance productivity. * Training and Development Capabilities: Experience delivering training to colleagues or clients, with the ability to develop and write clear, engaging, and comprehensive training materials or instructional content. * Effective Communication: Excellent written and verbal communication skills, especially in documenting procedures, communicating with team members, and supporting end-users or customers. * Team-Oriented with Independent Drive: A collaborative team player who can also work independently, take initiative, and contribute to continuous improvement efforts. Qualifications: * Previous experience in a customer service role, with a strong focus on client satisfaction and support. * Background in records or data management, including organizing, maintaining, and retrieving information efficiently. * Proficiency in using current versions of Microsoft Windows and related applications (e.g., Microsoft Office Suite). * Experience with electronic recordkeeping systems or document management platforms. * Prior experience in training roles, including designing, writing, and facilitating training modules or instructional materials. Ideally, you will also have: * College Degree Our Commitment: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. * Health, Dental, and Vision * Life Insurance * 401k * Flexible Spending Account (Health, Dependent Care, and Commuter) * Paid Time Off and Observance of State/Federal Holidays Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board: ************************************* For more information about CGS please visit: ************************** or contact: Email: [email protected] #CJ $45,000 - $65,000 a year We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
    $45k-65k yearly 60d+ ago
  • Health Information Specialist I

    Datavant

    Medical records clerk job in Austin, TX

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. **Position Highlights** **This is a Remote Role** + Full Time: 8:00am-4:30pm CST + Ability working in a high-volume environment. + Release of Information processing + Managing incoming faxes + Occasional call support + Documenting information in multiple platforms using two computer monitors. + Proficient in Microsoft office (including Word and Excel) **Preferred Skills** + Knowledge of HIPAA and medical terminology + Familiar with different EHR and Billing Systems + Experience working with subpoenas **We offer:** + Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor + Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) + Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance **You will:** + Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. + Maintain confidentiality and security with all privileged information. + Maintain working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site difficulties, and/or fluctuating volumes. + Assist with additional work duties or responsibilities as evident or required. + Consistent application of medical privacy regulations to guard against unauthorized disclosure. + Responsible for managing patient health records. + Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. + Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. + Ensures medical records are assembled in standard order and are accurate and complete. + Creates digital images of paperwork to be stored in the electronic medical record. + Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. + Answering of inbound/outbound calls. + May assist with patient walk-ins. + May assist with administrative duties such as handling faxes, opening mail, and data entry. + Must meet productivity expectations as outlined at specific site. + May schedules pick-ups. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or GED. + Ability to commute between locations as needed. + Able to work overtime during peak seasons when required. + Basic computer proficiency. + Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. + Professional verbal and written communication skills in the English language. + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Strong data entry skills. + Must be able to work with minimum supervision responding to changing priorities and role needs. + Ability to organize and manage multiple tasks. + Able to respond to requests in a fast-paced environment. **Bonus points if:** + Experience in a healthcare environment. + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with on-site clients and customers. + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $15-18.3 hourly 13d ago
  • Enterprise Leadership & Performance Management Specialist

    Q2 Holdings 4.6company rating

    Medical records clerk job in Austin, TX

    As passionate about our people as we are about our mission. Why Join Q2? Q2 is a leading provider of digital banking and lending solutions to banks, credit unions, alternative finance companies, and fintechs in the U.S. and internationally. Our mission is simple: build strong and diverse communities through innovative financial technology-and we do that by empowering our people to help create success for our customers. What Makes Q2 Special? Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. SUMMARY Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live. As the Senior Learning & Development Specialist, you will work closely with the Director, Learning & Development to drive the success of our global L&D initiatives, ensuring our employees are equipped with the skills necessary to excel in a rapidly evolving financial technology landscape. This role will serve as a talent solutions learning consultant, partnering closely with leaders and HR business partners to deliver relevant and viable development solutions to address upskilling, promote professional development, and strengthen leader capabilities across the organization. The Enterprise Leadership & Performance role owns the design, governance, and evolution of Q2's leadership development ecosystem across all leader levels. This role is accountable for defining and operationalizing Q2's leadership capability framework, strengthening performance culture, and building leaders who drive accountability, alignment, and business outcomes. This role designs and delivers Director+ leadership cohorts, co-owns the Enablement Academy for Sr. Manager & below, and embeds a continuous-performance culture grounded in feedback, coaching, data, and enterprise capability expectations. Leveraging AI-enabled analytics and behavioral dashboards, this role identifies leadership gaps, informs workforce strategy, and ensures alignment between leadership capability, performance systems, and Q2's Cultural Competencies/Attrributes. The Key Responsibilities include: Lead the design, governance, and iteration of Q2's leadership continuum across all levels, ensuring each stage builds readiness for the next. Own the design, development, and delivery of leadership cohorts for Directors and above, including executive learning experiences, simulations, and development labs. Co-own the leadership and enterprise capability tracks within the Enablement Academy for Sr. Manager & below. Define, govern, and continuously refine Q2's Leadership Capability Framework for all leader levels. Lead the design, development, and embedding of a performance management culture grounded in accountability, feedback, coaching, and continuous alignment. Integrate Q2's Cultural Competencies “Success Circle” with leadership development, capability models, performance expectations, and manager/leader enablement. Partner with OD/Talent Management and People Analytics to design dashboards tracking Leadership effectiveness, Team health and manager quality, Feedback quality and frequency and Engagement, readiness, and performance indicators The Key Metrics & Outcomes include: Leadership effectiveness improvements Strength and readiness of succession pipelines at all leadership levels Improved performance differentiation and accountability behaviors Manager quality indicators (feedback quality, coaching frequency) Adoption and use of leadership dashboards across HRBPs and executives Strong alignment between Success Circle, performance, and leadership practices RESPONSIBILITIES • Improve Business Results: Build a role-based skill development approach that results in improved time to productivity and enhanced overall organizational performance. Enable delivery globally and across multiple functions and organizations. • Design and Develop Learning Initiatives: Spearhead the design and development of cutting-edge learning initiatives using internal and external platforms to create comprehensive learning campaigns aimed at building internal capabilities. • Facilitate Leadership Development Programs: Conduct leadership development programs (face-to-face and virtual) for new managers, leadership development, and enterprise-wide initiatives focused on enhancing organizational effectiveness. • Implement Advanced L&D Technologies: Utilize AI, machine learning and other technologies proactively to create efficient and tailored learning experiences for employees. • Collaborate with HR Business Partners: Deliver learning solutions that drive upskilling in alignment with other talent management processes. • Track and Demonstrate ROI: Develop and maintain L&D dashboards and measurements to track key performance indicators (KPIs) and demonstrate ROI. • Innovate with Best Practices: Research and benchmark relevant best practices, and recommend specific technologies, programs, processes, tools, and methodologies to address Q2's business and strategic objectives. EXPERIENCE AND KNOWLEDGE • Typically requires a Bachelor's degree and 8‑12 years of experience • Learning Program Development: Experience in designing, developing, and delivering learning and development programs in a fast-paced technical business environment, using a variety of methods of delivery and measures of effectiveness. • Partnership Skills: Advanced ability to partner effectively with leaders and HR Business Partners to design and deliver learning and development solutions. • Data Analysis: Proficiency in data analysis tools (e.g., Excel, Visier, Power BI). • Instructional Design: Expertise in instructional design tools (e.g., Articulate 360, Adobe Captivate). • Facilitation Skills: Experience facilitating training and development sessions across a global environment, effectively engaging diverse audiences ranging from interns to executives, and managing various group sizes from small teams to company-wide events. • AI and Machine Learning: Familiarity with AI and machine learning tools and platforms. • Communication and Interpersonal Skills: Excellent communication and interpersonal skills. • High-Quality Content Creation: Demonstrated ability to create and deliver high-quality learning content that may be delivered by you or others. • Project Management: Strong project management skills and the ability to manage multiple priorities across multiple time zones, geographies, and stakeholders. • Industry Knowledge: Experience working in a global organization, software, SAAS (Software as a Service), or high-tech industry experience is a plus. This position requires fluent written and oral communication in English. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Health & Wellness Hybrid Work Opportunities Flexible Time Off Career Development & Mentoring Programs Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs - “You Earned it” Click here to find out more about the benefits we offer. Our Culture & Commitment: We're proud to foster a supportive, inclusive environment where career growth, collaboration, and wellness are prioritized. And our benefits go beyond healthcare-offering resources for physical, mental, and professional well-being. Click here to find out more about the benefits we offer. Q2 employees are encouraged to give back through volunteer work and nonprofit support through our Spark Program (see more). We believe in making an impact-in the industry and in the community. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, or veteran status. Applicants in California or Washington State may not be exempt from federal and state overtime requirements
    $31k-41k yearly est. Auto-Apply 49d ago
  • Senior Patient Services Coordinator

    External Brand

    Medical records clerk job in Austin, TX

    ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit ********************************************* PURPOSE Performs advanced Patient Service Coordinator functions and serves as a resource for other business office staff. May train entry level business office staff. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS Performs all of the tasks of the Patient Service Coordinator as needed or assigned. Assists other Business Office staff with front desk duties, which include but are not limited to answering phones, booking appointments, greeting patients, check-in/check-out, end of day processing & documentation, including deposit, etc. Performs full patient registration functions which include collecting and entering all patient insurance and demographic information necessary to set up insurance coverage and patient accounts. Generates and processes referrals and authorizations. Responsible for opening front office and all duties associated with this function. Responsible for end of day processing and documentation, including deposit. Assists with the initiation of prior authorizations for medications. Verifies scheduling accuracy of MyChart appointments. Researches and resolves problems with patient accounts in work queues. Processes claim denial adjustments to patient accounts. Using reports, audits tickets in work queue for missed charges, completeness, accurate coding, etc. Performs charge entry functions. Communicates with providers regarding coding issues. Serves as a resource for other Business Office staff. Assists with training of entry level Business Office staff. Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Regular and dependable attendance. Follows the core competencies set forth by the Company, which are available for review on CMSweb. Works holiday shift(s) as required by Company policy Must be trained and provide backup coverage in one or more of the following duties: CBO Site Requests: Researches and resolves problems with patient accounts from site requests. Works with the providers to communicate coding issues and submit adjustment journals as needed. CRWQ: When working in the charge review work queue, responsible for following workflows consistent with the policies of the Compliance Plan. Surgery Scheduling: Schedules surgeries for physicians at local surgery centers and hospitals. Creates and maintains surgery schedules for physicians and notifies them of their schedules. Updates EPIC with physician schedules and opens up office time slots when applicable. Confirms all surgeries with patients and facilities. Works closely with physicians to help keep schedule flowing smoothly throughout the day. Obtains authorization with the insurance companies and verifies benefits for in office procedures. Performs patient registration functions by collecting and entering demographic and insurance related information into computer system in order to set up patient accounts. Referrals and/or Prior Authorizations: Maintains current knowledge of insurance authorization and/or referral requirements Obtains authorizations from insurance carriers in a timely manner. Acts as a resource for patients and staff with authorization and/or referral related questions/problems requiring resolution. Communicates authorization and/or referral information to patients and specialist offices in a timely manner. Serves as a liaison between Primary Care and Specialty offices. Responsible for coordinating medical record information for transmission to specialist's office. Responsible for maintaining access to online resources. Ensures authorization and/or referral information is properly documented in Epic. If aware, informs physician of patient compliance with referral plan. Maintains authorizations and/or referrals to ensure that specialty visits are covered (Specialty Offices). Coordinates with Primary Care Offices as needed (Specialty Offices). Informs physicians and management of any issues causing a delay in authorization process. OTHER DUTIES AND RESPONSIBILITIES Responsible for coordinating surgery details and appointments if applicable. Obtains insurance eligibility and benefit details. Performs other duties as assigned. QUALIFICATIONS Education and Experience Required: High school diploma or GED. Six or more months of experience working in the office of a healthcare related facility. Experience using a PC in a Windows environment. Proficient in at least one of the following areas: CBO Site Requests, CRWQ, Surgery Scheduling, Hospital Tickets or Referrals. Preferred: Experience working with ICD-10 and CPT coding. Certificate/License If work in the charge review work queue, then must attend and complete all work queue training and successfully pass all tests based on the guidelines listed in the Compliance Plan. Knowledge, Skills and Abilities Excellent verbal and written documentation and communication skills. Knowledge of medical terminology, Familiarity with procedural and diagnostic coding. Familiarity with ICD and CPT coding methodology. Knowledge of medical insurance, collections, and appointments. Keyboarding ability. Excellent customer service skills. Excellent computer and keyboarding skills, including familiarity with Windows. Excellent interpersonal and problem solve skills. Ability to work in a team environment. Ability to manage competing priorities. Ability to engage others, listen and adapt response to meet others' needs. Ability to perform job duties in a professional manner at all times. Ability to align own actions with those of other team members committed to common goals. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Work Schedule: Monday - Friday 8AM - 5PM
    $31k-42k yearly est. 30d ago
  • Patient Service Coordinator

    United Surgical Partners International

    Medical records clerk job in Austin, TX

    USPI Hyde Park Surgery Center, is seeking a motivated Patient Service Coordinator to join our team. We have 3 OR rooms. We perform outpatient surgical procedures in ENT, Orthopedic, Pain Management, Spine. Position requires weekdays only -- no holidays, weekends, or call. Some early mornings and later evenings may be required; schedule subject to change based on surgical schedule and flow of the day. Job Description: The Patient Service Coordinator will interact with patients and their families, doctors, fellow employees and vendors. This is a fast-paced environment that is driven to reach the highest quality, performance and patient satisfaction outcomes. This is a full-time position but requires flexibility in the day-to-day schedule. The Patient Services Coordinator opens the facility on surgery days, so the majority of the shifts will start early morning. With the fluid and seasonal surgical schedule, shift hours and requirements will vary. We are a small facility, where everyone works together to achieve the common goal. Duties outside of reception and patient services include, but are not limited to: medical records, procedure estimates, chart development and preparation, working with physician's offices to obtain required documentation for procedures, and records database management. Please note the schedule for this position has fluctuating hours depending on surgery schedule, with an arrival time as early as 4:15am 1-2 days a week potentially. #LI-CM1 Required Skills: Qualifications: High school diploma or GED Minimum 2-3 years of hospital or medical office experience. Must be detail oriented and able to communicate verbally and non-verbally in a professional manner. Must have the ability to promote positive relationships with patients and staff and maintain respectful and professional interactions. Must have problem-solving and decision-making skills, and genuine desire to work as a team. Must maintain professional appearance and adhere to dress code. Must demonstrate excellent phone etiquette and exceptional customer service skills. Must be willing to cross-train to all front office duties, including scheduling. Must be willing to assist in facility culture and patient experience through the participation on committees and panels, as needed.
    $31k-42k yearly est. 20d ago
  • Patient Service Coordinator - Part Time

    Blue Cloud Pediatric Surgery Centers

    Medical records clerk job in Austin, TX

    NOW HIRING PATIENT SERVICE COORDINATOR - PART TIME ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. * Bilingual (English/Spanish) Preferred * Strong background in patient care environment BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
    $31k-42k yearly est. 3d ago
  • Medical Records Technician

    Ql

    Medical records clerk job in Taylor, TX

    Cognito LLC, a Planned Systems International (PSI) joint venture, is seeking a Medical Records Technician to support the ICE Health Services Corps (IHSC) at the T. Don Hutto Detention Center in Taylor, TX. As a civilian contractor working for Cognito, you will utilize your abilities as a Medical Records Technician to provide the safe delivery of high-quality health care to those in ICE custody. The ICE Health Services Corps (IHSC) exists within the organizational structure of the United States Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO) under the supervision of the Department of Homeland Security (DHS). The United States Public Health Service (USPHS) Commissioned Corps Officers, civil service staff and contractors comprise the healthcare professionals working together to provide quality healthcare services. IHSC serves as the medical experts for ICE for detainee health care. Be a Part of the Team: Cognito, is a Mentor-Protégé Joint Venture between QuarterLine Consulting Services and Resolution Think. Cognito is completely committed to providing high-quality service to our customers and to delivering world-class healthcare. The Benefits: Our team offers competitive compensation packages, a full range of benefits, continuing education, and excellent work-life balance to ensure your success. Type of Work: Full Time Location: T. Don Hutto Detention Center - Taylor, TX Essential Functions and Job Responsibilities The Medical Records Technician (MRT) is responsible for the day to day tasks required to maintain the electronic health record(eHR) for IHSC. The responsibilities include, but are not limited to: receiving, scanning, verifying, and filing medical documentation ensuring complete medical records are provided when required. MRT's perform daily checks within the eHR and address any outstanding items with the appropriate staff member. The role of the MRT is integral to the overall function of the clinic and patient care, ensuring accuracy and timeliness of available information for providers while also monitoring ongoing tasks for completeness. Through the eHR system, the MRT will schedule appointments as requested, perform data entry and running of data reports from the system. The MRT must always maintain confidentiality and security of the eHR. IHSC is a dynamic environment requiring flexibility by the MRT due to shifting priorities to meet mission needs on a daily basis. IHSC operates 24/7/365; this position is required to respond during an emergency activation. This full-time position requires availability to workdays, evenings, as well as weekends and holidays. Night shifts may be requested at times based on mission needs but are generally not required. (site specific). On-call availability is not required for this position. Prepares, updates, and maintains a medical record for each patient ensuring accuracy of information. Maintains appointment system for patients and clinical staff where applicable. Tracks compliance with internally scheduled patient appointments, making timely reminder notices to IHSC staff prior to each appointment where applicable. Files/scans laboratory, radiology, and other reports in appropriate sections of the electronic medical record within prescribed timeline. Routes clinical reports to appropriate clinic staff within prescribed timeline. Archives clinical information from the medical record within prescribed timeline in accordance with established IHSC policy and procedures. Reviews all documentation for completeness and routes incomplete documents to the appropriate provider for correction prior to placing/scanning in the medical records. Uses multiple systems to process a variety of narrative and tabular material (e.g., correspondence, tabular data, reports, etc.) to prepare, update, and maintain a medical record and provide required and requested information to appropriate medical personnel. Performs record keeping functions in accordance with program policies and position. Maintains a high level of proficiency and ease of use utilizing electronic health records. Completes and passes Medical Records Technician competencies initially and annually. Completes all initial, annual and ad hoc training as required/assigned. Serves as a team member for analyzing established protocol practices and identifying areas for improvement. Maintains patient confidentiality, and confidentiality of medical records in compliance with the Privacy Act and HIPAA regulations in all work activities. Adheres to and maintains awareness of; IHSC Policies, Procedures, Directives, Operational Memoranda and accreditation standards as prescribed by ICE/IHSC. Adheres to and participates in: IHSC's Safety, Prevention, Infection and Control, Quality Improvement, Patient Education and other programs and collateral duties as appropriate to position. Attends and participates in general/medical staff meetings. Minimum Requirements Degree/Education: High School Diploma or GED equivalent Certification: Maintains Heartsaver CPR AED certification through the American Heart Association Experience: Minimum 1 year of experience in a healthcare setting as a Medical Record Technician, Unit Clerk, Medical Record Clerk, or similar position where the processing of electronic medical/health crecords was part of the daily responsibilities. Minimum 1 year of direct experience with proficiency in Microsoft Office rograms, specifically MS Word, Excel, Outlook, and SharePoint Credentialing: Ability to pass background check and drug screen. Current physical and immunizations. Knowledge of the basic principles of standard electronic medical record procedures, methods, and requirements to perform a full range of routine medical records management. Knowledge of the procedures, rules, operations, sequence of steps, documentation requirements, time requirements, functions, and workflow to process electronic medical records, to review records for accuracy and completeness, and to keep track of processing deadlines. Knowledge of medical terminology. Ability to manage high volume of medical records daily to include intake, discharge, and requests for records from outside sources. Receives and processes requests for information in accordance with the Fair Information Practice Principles and Privacy Act. Ability to recognize documentation inconsistencies and take appropriate action to resolve. Ability to maintain an electronic medical record system and ensure compliance with all regulatory agencies that provide governance and guidance on handling medical records in an appropriate manner. Ability to work in a multi-cultural and multi-lingual environment. Ability to work approximately 90% of time using computers, scanners, and printers. Ability to utilize telephonic interpreter/translation services to complete assigned duties if not fluent in a language the patient understands. Ability to adapt to sudden changes in schedules and flexibility in work requirements. Ability to communicate proficiently in English (verbal and written) in order to develop positive rapport with patients, co-workers and other stakeholders. Ability to establish and maintain positive working relationships in a multidisciplinary environment. Ability to navigate in an electronic work environment including electronic health records, web-based trainings, and communications. Knowledge of, and functional proficiency in common Microsoft Office programs, specifically Microsoft Word, Excel, Outlook, and SharePoint. Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII). Physical Demands The work requires some physical exertion, such as long periods of standing; walking or jogging unaided over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy patients or equipment. The work may require specific, but common, physical characteristics and abilities, such as agility and dexterity, visual, and hearing capabilities. Must be able to respond to any medical emergency in the facility, via foot, within four minutes and perform CPR/emergency care standing or kneeling. Must have the ability to assist sick, injured, or aging detainees or staff exiting the building during an emergency. Company Benefits PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs. EEO Commitment It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law. Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing *************************, or by dialing ************.
    $29k-40k yearly est. Auto-Apply 39d ago
  • Medical Receptionist

    American Family Care Austin-William-Cannon 3.8company rating

    Medical records clerk job in Austin, TX

    Job DescriptionBenefits: Competitive salary Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
    $24k-28k yearly est. 24d ago
  • Medical Receptionist

    Anew Era Tms, LLC

    Medical records clerk job in Austin, TX

    Anew Era TMS & Psychiatric multi-clinic practice is looking for a qualified candidate for our Westlake Austin office. Anew Era TMS & Psychiatry is a rapidly growing multi-state Psychiatric clinic group. An ideal Medical Receptionist with Anew Era TMS & Psychiatry should have excellent communication skills to converse clearly and effectively over the telephone and in person with patients. Organization and time management skills to manage a variety of tasks effectively. Must have excellent interpersonal skills to interact positively with patients who may be upset or stressed. We are looking for a positive person to join our excellent team of staff and providers. Job Duties: Greeting patients professionally both in person and on the phone. Answering patient calls, and voicemails in a friendly prompt manner Confirming patient follow up appointments, sending reminder virtual appointment information as needed Optimizing provider schedules and patient satisfaction with efficient scheduling Comforting patients by anticipating anxieties and effectively answering questions Notifying providers of patient arrivals Updating patient records and following all protocols in regard to insurance verification Collecting patient copays and scheduling follow up appointments Maintaining office inventory and equipment by anticipating supply needs. Occasionally verify insurances Mental health experience is a plus. Skills and Experience Behavioral or psychiatric office experience preferred. Experience with Office Ally, Nextgen or other electronic medical records systems preferred. Excellent communication skills and customer service Organization and time management skills Detail oriented Highly dependable Team player that works well with others Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance This is an in-office position however in order to keep our employees and patients as safe as possible, we are limiting the amount of patients seen in office. We follow all CDC guidelines.
    $27k-33k yearly est. Auto-Apply 60d+ ago
  • Medical Secretary Bilingual (English and Spanish)

    Pain Care Physicans Pa 4.6company rating

    Medical records clerk job in Austin, TX

    Job DescriptionBenefits: 401(k) matching Competitive salary Employee discounts Opportunity for advancement Training & development Wellness resources Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Responsibilities Greet patients who walk through the door Ascertain their needs and get them checked in Pull their medical records, or take a new patient history Answer the phone and schedule appointments or answer patient questions Maintain comprehensive medical records, as needed Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desired
    $25k-30k yearly est. 4d ago
  • Registration Clerk I

    Gateway Community Health Center 4.2company rating

    Medical records clerk job in Leander, TX

    JOB DESCRIPTION: Greets, screens, and directs clients to appropriate service. Performs complex clerical duties following established policy and procedures, while maintaining confidentiality of all clients' protected health information. Performs light bookkeeping and accounting work. Uses adding machine and deals with automated client data base and related systems. Conducts themselves in a professional courteous manner at all times. SUPERVISION: Supervised by Registration & Eligibility Managers. TYPICAL PHYSICAL DEMANDS: Requires prolonged sitting. May require moving up to 25 pounds. Requires the use of office equipment, such as computer terminals, telephone, copiers, and scanners. FUNCTIONS AND RESPONSIBILITIES: Greets clients at the window and directs them accordingly. Answers the telephone according to policy and transfers calls appropriately. Utilize department software as needed (i.e. PMS, EHR, Dentrix, Phreesia, Liberty, etc.). Utilize fast-track registration option for new clients. Schedules appointments for Registration and/or with PCP when necessary for new and established clients. Identify client using three identifiers (i.e. name, DOB and address). Check-in client using practice management system after correctly identified and include in Patient Sign-in sheet. Verify/update client demographic information before each visit and scan proper documentation (i.e. New Address Verification Form). Verify registration period (i.e. sliding fee) is current and request 30-day extension if needed. Verify client has current Consent to Treatment, Patient Centered Rights and Responsibilities and Privacy forms. If not, update and scan into the practice management system. Ask client for insurance information and ensure information is correct in the practice management system. If information is incorrect and/or missing, properly enter and scan information into practice management system. Verify insurance eligibility one day prior to appointment and/or on date of service. Request and track prior authorizations, if necessary. Inform client of any outstanding balance and collect. Provide Payment Plan and explanation, if necessary. Scans clients' documents into Practice Management System and/or Electronic Health Record (EHR) accordingly. Responsible for client fee collection. Provide receipt for client when payment is received. Check-out client in the practice management system. Posts charges in the Center's practice management system after services have been rendered. Responsible for the accurate completion of all encounters, including reconciliation of all daily open encounters. View clinical information to perform certain responsibilities. Reconciles daily financial transaction reports and submits deposit with Journal Cash Analysis report to the fiscal office. Responsible for the security of all money within the work area. Follow-up on Payment Plans. Follow-up on returned mail. Keeps working area clean and organized. Attends and participates in staff development trainings. Assist in the training of other employees as needed. Keeps supervisor informed of departmental issues. Performs other duties as assigned. MINIMUM QUALIFICATIONS: Graduate from an accredited high school or GED graduate. Front office/healthcare experience is preferred. Bilingual in English and Spanish is preferred. SKILLS AND ABILITITES: Ability to effectively communicate verbally and in writing. Ability to work effectively with others and to deal tactfully with professional personnel and Knowledge of customer service concepts and Ability to handle the public sector under stressful and difficult Ability to maintain confidentiality of Ability to operate computer terminal, 12-key calculator and other office machinery (i.e. printer, fax, scanner, etc.). Ability to perform clerical duties (i . filing, data entry, filing out applications). Ability to manage time effectively and efficiently Ability to work flexible hours and ability to travel between locations
    $26k-31k yearly est. 21d ago
  • Medical Receptionist

    Quantum Pain and Orthopedic

    Medical records clerk job in Round Rock, TX

    Quantum Pain and Orthopedics is looking for a Medical Receptionist to join our team! The Medical Receptionist is responsible for many tasks such as greeting patients, scheduling appointments, performing clerical duties, managing insurance and billing and providing medical procedural support. Always exhibits professionalism while answering inquiries and providing information to the public, visitors, patients, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization. ESSENTIAL FUNCTIONS: • Greets patients as they arrive at the facility and provide them with appropriate information • Assists patients to complete all necessary forms and documentation • Ensures completeness and accuracy of patients' forms and logs all demographics in EMR system • Updates patients' information into database • Moves patients through appointments as scheduled and keeps patient appointments on schedule by notifying provider of patient's arrival • Responds and comply to requests for information including sending faxes and e-mails • Answers telephone, deals with inquiries, directs calls and messages to appropriate medical office staff and transfers calls as required. • Maintains patient accounts by obtaining, recording, and updating personal and financial information into e-clinical • Obtains revenue by recording and updating financial information, recording and collecting patient charges • Keeps patients' family's informed of patient status • Calls patients and remind them of their appointments, schedule and reschedule patients' appointments, and updates appointment calendars • Creates and labels appropriate charts for patient's, manage filing and record keeping activities, and reports statistics as required • Coordinates mail flow in and out of office, maintains stock of forms and office supplies • Ensures reception area is well maintained, neat and clean, including the magazines • Follows all safety rules on the job, reports all accidents promptly and corrects minor safety hazards. • Communicates with peers and management regarding any hazards identified in the workplace • Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements • Adheres to the company standards of business conduct • Supports medical staff by completing administrative requirements as assigned. • Performs other duties as assigned KNOWLEDGE, SKILLS, AND ABILITIES: • Exceptional customer service and phone etiquette, and demonstrates customer service standards (smiles and makes eye contact, greets each patient and visitor, seeks out patient and visitor contact, displays appropriate body language, take 5 minutes each day to go above and beyond for one patient or visitor, honor diversity and thanks each customer/patient) • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology • Knowledge of computer and relevant software applications • Strong computer skills with proficiency in Microsoft Office, including Outlook, Excel, and Word • Strong attention to detail: being careful about detail and thorough in completing work tasks • Has self-control to maintain composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in difficult situations • High stress tolerance: accepting criticism and dealing calmly and effectively with high stress situations • Ability to adapt with flexibility: being open to change (positive or negative) and to considerable variety in the workplace • Ability to work independently by guiding oneself with little or no supervision and depending one oneself to get things done • Ability to maintain effective and organized systems to ensure timely patient flow • Must be able to multi-task while on the job • Must be task-oriented and have organizational skills • Excellent, polished patient interaction skills. Ability to communicate professionally with patients • Energetic with a desire to learn and develop new skills • Ability to travel between facilities if necessary • Uses downtime efficiently, aware of team members workload and constantly helps and responds positively to requests for assistance from other team members EDUCATION AND EXPERIENCE: • High School diploma or GED • One (1) year of experience with customer service • Valid Texas Driver's License Quantum Pain and Orthopedics is a premier outpatient clinical network serving the San Antonio and Austin, TX areas. Our specialty is combining high quality healthcare with compassion and excellence. QPO strives to create a team that highlights our culture of diversity, ethics, and collaboration. Come join our team at Quantum Pain and Orthopedics and uncover the excellence in YOU! Compensation to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.
    $27k-33k yearly est. 12d ago
  • Medical Aesthetic Receptionist

    Pride Family Medicine

    Medical records clerk job in Cedar Park, TX

    Pride Family Medicine in Cedar Park, TX is looking for one medical aesthetic receptionist to join our 15 person strong team. We are located on 1201 N Lakeline Blvd Ste 400. Our ideal candidate is a self-starter, punctual, and reliable. Job description: The Medical Receptionist the often the first person that patients and visitors interact with when they enter Pride Family Medicine. The ideal candidate is attentive and knowledgeable with the ability to interact effectively in a supportive manner with persons of all backgrounds. Responsibilities Answer incoming phone calls from Patients, Physician offices, Hospitals and Pharmacies Greet patients and visitors in a attentive and welcoming manner Schedule new and follow up appointments in a timely, professional, and courteous manner Provide excellent customer service to the patients Patient check-in and check-out Prepare electronic charts accurately and completely, ensuring completion of all intake forms Maintain patients' accounts by obtaining, recording, and updating personal and financial information. Verify insurance and communicate with staff and insurance companies to certify we are participating providers Obtain referrals or medical records as required by insurance Check voicemails and return phone calls in a professional and timely manner Protects patients' rights by maintaining confidentiality of personal and financial information. Accurately handles the collection of patient payments Other duties as assigned As a member of the practice team, the medical receptionist will cross train on appropriate job tasks throughout the office and help as needed. Have a thorough knowledge of all services and products Pride offers. Regularly attend and participate in staff meetings and pertinent training. Keep patient and public areas clean, uncluttered and organized. Properly care for and maintain equipment, including maintaining equipment and maintenance logs on equipment/procedures as required by office and state laws. Exude a positive attitude and personally contribute to a high-quality work environment Perform prep work and properly clean and restock room as required Learn all aspects of Pride Family Medicine to become a knowledgeable asset to all facets of the company. Ideal Qualifications Experience with Insurance Verification Experience with Medical Office Workflow Multilingual Experience with Slack, UpDox and/or Amazing Charts Experience with Aesthetic procedures Experience with Face Reality Products Experience with BioTe Products Job Type: Full-time Benefits: Dental insurance Employee discount Health insurance Life insurance Vision insurance Medical Specialty: Primary Care Schedule: Monday to Friday (4 Day Work Week) No weekends Education: High school or equivalent (Preferred) Experience: Computer skills: 1 year (Preferred) Customer service: 1 year (Required) Insurance verification: 1 year (Preferred) Work Location: In person looking forward to hearing from you.
    $27k-33k yearly est. 60d+ ago
  • Medical Receptionist

    Southwest Dermatology & Vein

    Medical records clerk job in Buda, TX

    Job description We are looking for a front desk receptionist in our office who is friendly, positive, organized, motivated and a team player! Someone who can work M-F in a growing, fast paced environment. You will have some opening shifts as early as 7:45am or a closing shift, staying as late as 5:30pm. Candidate will work primarily in our Austin location but will be required to fill in at other locations for the purposes of PTO coverage, Staff Trainings, etc. (Austin, Dripping Springs, Manor). Some responsibilities will include: Answering phones Scheduling appointments for multiple locations & doctors Knowledge of insurance policy types and authorizations Pleasantly greets all patients and visitors Patient check-in and check-out Enters patient demographics, charges and payments with much attention to detail and accuracy Verifying insurance Eligibility and Benefits Managing Referrals and Referral Authorizations Knowledge and Management of Pre-Certifications Confirming Appointments Executing Recalls Upkeep of reception and waiting area Office Supply Ordering Ability to work in a fast paced environment Required to travel to other locations (Austin, Dripping Springs, or Manor) as required Reliable Transportation Fast learner Other duties as assigned' 'COVID-19 Precaution(s): Personal protective equipment provided or required Temperature screenings Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place 5PM Typical start time: 8AM Typical end time: 5PM Work Remotely No Job Type: Full-time Salary: From $16.00 per hour Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: Monday through Friday COVID-19 considerations: Employees are required to wear a face mask, face Shield and get temperatures checked at the beginning and middle of their shift. Patients are screened, required to wear a mask and get their temperatures check upon arrival. Waiting rooms closed. Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) Work Location: In person Southwest Dermatology & Vein is a leader in the fields of dermatology and vein surgery. We are committed to providing the utmost in customer service and creating an inviting, personal experience for each patient and the community we serve. This is cultivated through our staff and expertly trained physicians. We are continually building a team of dedicated, hard-working staff who are committed to providing our patients an outstanding level of service. We recognize that each employee brings a unique blend of experience, passion and integrity to their role. Southwest Dermatology & Vein is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive culture for our team. Benefits and 401K options are available for full-time employees. Powered by JazzHR 8yIuyxN9Je
    $16 hourly 6d ago
  • Records Management Specialist II

    Contact Government Services, LLC

    Medical records clerk job in Austin, TX

    Records Management Specialist IIEmployment Type: Full-Time, Mid-LevelDepartment: Office Support CGS is seeking an experienced Records Management Specialist to provide administrative support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Customer Service Excellence: Demonstrated ability to interact professionally and effectively with a wide range of individuals, providing high-quality support, resolving issues promptly, and maintaining a positive and empathetic approach to service delivery. - Strong Organizational and Time Management Skills: Proven ability to manage records, files, and data systematically and accurately. Strong attention to detail and the ability to prioritize tasks effectively in a fast-paced environment. - Adaptability with Technology: Comfortable working with electronic records systems and adapting quickly to new software or technological processes. A proactive attitude toward learning and implementing digital tools to enhance productivity. - Training and Development Capabilities: Experience delivering training to colleagues or clients, with the ability to develop and write clear, engaging, and comprehensive training materials or instructional content. - Effective Communication: Excellent written and verbal communication skills, especially in documenting procedures, communicating with team members, and supporting end-users or customers. - Team-Oriented with Independent Drive: A collaborative team player who can also work independently, take initiative, and contribute to continuous improvement efforts. Qualifications:- Previous experience in a customer service role, with a strong focus on client satisfaction and support. - Background in records or data management, including organizing, maintaining, and retrieving information efficiently. - Proficiency in using current versions of Microsoft Windows and related applications (e. g. , Microsoft Office Suite). - Experience with electronic recordkeeping systems or document management platforms. - Prior experience in training roles, including designing, writing, and facilitating training modules or instructional materials. Ideally, you will also have:- College Degree Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package. - Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:******************* com/join-our-team/For more information about CGS please visit: ************ cgsfederal. com or contact:Email: info@cgsfederal. com #CJ
    $30k-45k yearly est. Auto-Apply 60d+ ago
  • Patient Services Coordinator

    External Brand

    Medical records clerk job in Austin, TX

    ABOUT AUSTIN REGIONAL CLINIC: Austin Regional Clinic has been voted a top Central Texas employer by our employees for over 15 years! We are one of central Texas' largest professional medical groups with 35+ locations and we are continuing to grow. We offer the following benefits to eligible team members: Medical, Dental, Vision, Flexible Spending Accounts, PTO, 401(k), EAP, Life Insurance, Long Term Disability, Tuition Reimbursement, Child Care Assistance, Health & Fitness, Sick Child Care Assistance, Development and more. For additional information visit ********************************************* PURPOSE Serves as an initial point of contact in a clinic setting by performing check-in/check-out functions and booking patient appointments. Carries out all duties while maintaining compliance and confidentiality and promoting the mission and philosophy of the organization. ESSENTIAL FUNCTIONS Books appointments utilizing computer system. When booking appointments, also confirms and/or makes any changes to demographic information and notifies patient of account balance. Greets patients and arrives them on computer system. Verifies insurance eligibility by using online resources, Medifax, etc. Ensures appropriate paperwork is complete and up-to-date and scans insurance card, if applicable. Collects payments from patients, posts amounts, and balances drawer for end of day deposit. Prints face sheets, receipts, and other documents as needed. Notifies appropriate personnel of emergencies, messages, patient arrivals, etc. Confirms in advance patient appointments. Runs reschedule reports and books rescheduled appointments as necessary. Ensures report is accurate and current. Verifies Worker's Compensation claims, ensures that paperwork is complete, and performs follow-up. Assists patients with setting up payment plans. Issues receipts for payment. Books follow-up appointments. Adheres to all company policies, including but not limited to, OSHA, HIPAA, compliance and Code of Conduct. Regular and dependable attendance. Follows the core competencies set forth by the Company, which are available for review on CMSweb. Works holiday shift(s) as required by Company policy. OTHER DUTIES AND RESPONSIBILITIES May perform patient registration functions by collecting and entering demographic and insurance related information into computer system in order to set up patient accounts. Creates master deposit as directed. Responsible for handling the sort/distribute of Rightfax documents. Processing onsite release of information requests. Priority on-sight sorting, scanning, numbering loose papers Runs wait list report and distributes as directed. Performs other duties as assigned. QUALIFICATIONS Education and Experience Required: High school diploma or GED. Experience using a PC in a Windows environment. Preferred: Experience working in a medical setting. Knowledge, Skills and Abilities Knowledge of medical insurance. Excellent customer service skills. Excellent computer, 10-key and keyboarding skills, including familiarity with Windows. Excellent interpersonal & problem solving skills. Ability to work in a team environment. Ability to manage competing priorities. Ability to engage others, listen and adapt response to meet others' needs. Ability to align own actions with those of other team members committed to common goals. Excellent verbal and written communication skills. Ability to perform job duties in a professional manner at all times. Ability to understand, recall, and communicate, factual information. Ability to understand, recall, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to apply common sense in performing job. Work Schedule: Monday-Friday; 8:00am-5:00pm
    $31k-42k yearly est. 55d ago
  • Medical Receptionist

    American Family Care Austin-William-Cannon 3.8company rating

    Medical records clerk job in Austin, TX

    Benefits: Competitive salary Dental insurance Health insurance Paid time off Vision insurance Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $24k-28k yearly est. Auto-Apply 60d+ ago
  • Medical Receptionist

    Southwest Dermatology & Vein

    Medical records clerk job in Dripping Springs, TX

    We are looking for a front desk receptionist in our office who is friendly, positive, organized, motivated and a team player! Someone who can work M-F in a growing, fast paced environment. You will have some opening shifts as early as 7:45am or a closing shift, staying as late as 5:30pm. Candidate will work primarily in our Dripping Springs location but will be required to fill in at other locations for the purposes of PTO coverage, Staff Trainings, etc. (Buda, Austin, Manor). Some responsibilities will include: Answering phones Scheduling appointments for multiple locations & doctors Knowledge of insurance policy types and authorizations Pleasantly greets all patients and visitors Patient check-in and check-out Enters patient demographics, charges and payments with much attention to detail and accuracy Verifying insurance Eligibility and Benefits Managing Referrals and Referral Authorizations Knowledge and Management of Pre-Certifications Confirming Appointments Executing Recalls Upkeep of reception and waiting area Office Supply Ordering Ability to work in a fast paced environment Occasional to travel to other locations (Austin, Buda, or Manor) as required Fast learner Other duties as assigned' 'COVID-19 Precaution(s): Personal protective equipment provided or required Temperature screenings Social distancing guidelines in place Sanitizing, disinfecting, or cleaning procedures in place 5PM Typical start time: 8AM Typical end time: 5PM Work Remotely No Job Type: Full-time Salary: From $17.00 per hour Benefits: 401(k) Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Schedule: Monday to Friday COVID-19 considerations: Employees are required to wear a face mask, face Shield and get temperatures checked at the beginning and middle of their shift. Patients are screened, required to wear a mask and get their temperatures check upon arrival. Waiting rooms closed. Education: High school or equivalent (Preferred) Experience: Customer Service: 1 year (Preferred) 3 years Healthcare Reception Experience Work Location: In person Southwest Dermatology & Vein is a leader in the fields of dermatology and vein surgery. We are committed to providing the utmost in customer service and creating an inviting, personal experience for each patient and the community we serve. This is cultivated through our staff and expertly trained physicians. We are continually building a team of dedicated, hard-working staff who are committed to providing our patients an outstanding level of service. We recognize that each employee brings a unique blend of experience, passion and integrity to their role. Southwest Dermatology & Vein is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive culture for our team. Benefits and 401K options are available for full-time employees.
    $17 hourly Auto-Apply 60d+ ago

Learn more about medical records clerk jobs

How much does a medical records clerk earn in Austin, TX?

The average medical records clerk in Austin, TX earns between $23,000 and $37,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.

Average medical records clerk salary in Austin, TX

$29,000

What are the biggest employers of Medical Records Clerks in Austin, TX?

The biggest employers of Medical Records Clerks in Austin, TX are:
  1. Sharecare
  2. HCA Healthcare
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