Medical records clerk jobs in Birmingham, AL - 104 jobs

About the Role: We are seeking an experienced EMR Support Specialist to join our team at UAB Medical West Clinic Services department. As an EMR Support Specialist, you will be responsible for providing technical support and troubleshooting assistance to end-users of our Electronic Medical Record (EMR) system. Your primary goal will be to ensure that our EMR system is functioning efficiently and effectively, and that our end-users are able to utilize the system to its fullest potential. Minimum Qualifications: High school diploma or equivalent Minimum of one (1) year experience in a health care setting utilizing an electronic medical record (EMR) required. Strong problem-solving and analytical skills Excellent communication and interpersonal skills Preferred Qualifications: Certified Medical Assistant (CMA) or LPN preferred. Experience with EMR system Experience in the healthcare industry Certification in relevant technical areas Responsibilities: Provide technical support and troubleshooting assistance to end-users of our EMR system Collaborate with other IT professionals to identify and resolve technical issues Maintain accurate records of all support requests and resolutions Develop and deliver training materials to end-users to improve their understanding and utilization of the EMR system Stay up-to-date with the latest EMR technologies and trends to ensure that our system remains cutting-edge and effective Skills: As an EMR Support Specialist, you will utilize your strong technical skills to provide support and troubleshooting assistance to end-users of our EMR system. You will also utilize your excellent communication and interpersonal skills to collaborate with other IT professionals and end-users to identify and resolve technical issues. Your problem-solving and analytical skills will be essential in maintaining accurate records of all support requests and resolutions, and in developing and delivering training materials to end-users to improve their understanding and utilization of the EMR system. Additionally, your knowledge of the latest EMR technologies and trends will be critical in ensuring that our system remains cutting-edge and effective.

The Health Information Management (HIM) Lead oversees daily HIM operations and supports process improvement initiatives within the department. This position is responsible for training new team members, monitoring quality and productivity, and assisting with assigned HIM workflows such as chart reconciliation, electronic health record (EHR) task queues, unbilled account resolution, and physician documentation deficiencies. The HIM Lead ensures compliance with organizational standards, regulatory guidelines, and supports the HIM leadership team in driving operational excellence. Essential Functions * Provides training, orientation, and ongoing support for new and existing HIM staff on departmental processes and systems. * Monitors daily workflows and key performance indicators for assigned HIM functions (e.g., chart reconciliation, prepping/scanning, task queues, unbilled accounts). * Identifies process gaps or performance issues and partners with HIM leadership to develop and implement corrective action plans. * Assists with HIM department operations and performs tasks as needed to ensure workflow continuity. * Tracks and reports productivity and quality metrics to HIM leadership on a routine basis. * Serves as a subject matter expert and resource for staff questions, issue resolution, and process clarification. * Supports internal audits, compliance efforts, and adherence to privacy, security, and documentation standards. * Participates in departmental meetings, training initiatives, and continuous improvement projects. * Performs other duties as assigned. * Maintains regular and reliable attendance. * Complies with all policies and standards. Qualifications * 2-4 years of experience in a Health Information Management or Medical Records department required Knowledge, Skills and Abilities * Proficiency in EHR systems, Microsoft Excel, Word, and PowerPoint. * Strong attention to detail and ability to manage multiple priorities effectively. * Excellent interpersonal and communication skills; able to interact professionally with clinical and non-clinical staff. * Familiarity with medical terminology, documentation standards, and HIM best practices. * Ability to analyze data and generate reports to track performance and compliance. * Strong problem-solving and process improvement skills. Licenses and Certifications * RHIT - Registered Health Information Technician preferred * RHIA - Registered Health Information Administrator preferred

Who We Are: With a diverse team of more than 800 people, HealthMark is set apart by our culture, commitment to excellence, and dynamic contributors. We believe in fostering growth, celebrating success, and providing opportunities for every team member to thrive. Joining HealthMark means being part of a thriving organization recognized as a Top Workplace by USA Today. Not only that, but we've made it on the Inc. 5000 list of fastest-growing companies for ten years. Not only will you get to contribute to the healthcare ecosystem by making health information more accessible to patients, but you will also join a forward-thinking team of innovators who are passionate about the work we do and the people we serve. What We Do: HealthMark is a mission to revolutionize how medical records are released to patients, providers, and other stakeholders. We provide tech-enabled solutions that help health systems, hospitals, FQHCs, provider-led networks, and other care providers deliver the right medical records to the right patient. What We Offer: A collaborative and supportive work environment that values your ideas Opportunities for professional development and career advancement Competitive benefits, including medical, dental, and vision insurance, 401k matching, remote opportunities, paid time off, and a paid volunteer day of your choice The chance to make an impact in the health information field every day Join us in shaping the future of release of information! POSITION: Onsite Medical Records Processing Specialist Location: 315 W Hickory St, Sylacauga, AL 35150 Entry level job duties include but not limited to: JOB ROLE AND RESPONSIBILITIES: Complete all incoming ROI requests in a timely and efficient manner. This position must maintain 100% ROI Accuracy. This position must complete all STATs within an hour and maintain a 24-hour turnaround time for all other ROI requests. This position must keep all queues current. Validates requests and authorizes for release of PHI according to established procedures. Performs quality checks on all work to ensure the accuracy of the release, confidentiality, and proper invoicing. Maintains confidentiality, security, and standards of ethics with the employer and medical records information during transport, storage, and disposal. Complete legal affidavits and questions as needed. Regularly scan ROI request into chart. Abides by the ROI policy specific to both HealthMark and the client. This position must maintain a neat, clean, and professional personal appearance and observe the dress code established by the client. This position must maintain a clean and orderly work area. Ensure that records and files are properly stored before leaving the area and ensure adequate supplies to meet needs. Maintain and update facility guide as needed. Provides excellent customer service by being attentive and respectful. Follows-through as promised. Proactive in identifying PT complaints with the ability to de-escalate as needed. Communicate effectively with customers. Achieve maximum customer satisfaction. Qualities that the candidate for this position should include: Fast learner Dependable Quick worker Team player Positive attitude Someone who strives to do more. Note: This job description is intended to provide a general overview of the position and does not encompass all job-related responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization evolve.

Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure classifies request type correctly logs request into ROI software retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository) performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI) checks for accurate invoicing and adjusts invoice as needed releases request to the valid requesting entity Rejects requests for records that are not HIPAA-compliant or otherwise valid For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure Documents in ROI software all exceptions, communications, and other relevant information related to a request Alerts supervisor to any questionable or unusual requests or communications Alerts supervisor to any discovered or suspected breaches immediately Alerts supervisor to any issues that will delay the timely release of records Answers requestor inquiries about a request in an informative, respectful, efficient manner Stores all records and files properly and securely before leaving work area. Ensures adequate office supplies available to carry out tasks as soon as they arise Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs Understands that healthcare facility assignments (on-site and/or remote) are subject to change Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations Maintains confidentiality, security, and standards of ethics with all information Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment Must adhere to all VRC policies and procedures. Completes required training within the allotted timeframe Creating invoices and billing materials to send to our clients Ensuing that client information details are kept up to date All other duties as assigned. Requirements Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.

Requirements Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.

Benefits: * 401(k) * 401(k) matching * Company parties * Competitive salary * Dental insurance * Employee discounts * Health insurance * Opportunity for advancement * Paid time off * Training & development * Vision insurance * Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do * Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture * Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand * Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue * Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters * Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare * Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency * Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: * You have experience with insurance verification and medical billing (non-negotiable!). * You can explain complex insurance concepts to frustrated patients with empathy and clarity. * You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. * You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. * You're tech-savvy with medical billing software and EMR systems. * You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. * You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: * Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. * Receive specialized training in insurance verification and patient financial counseling. * Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. * Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. * Be part of healthcare innovation that's expanding nationwide. * Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: * Medical, Dental & Vision Insurance (available after 30 days) * Mental Health & Prescription Coverage * Health Savings Account (HSA) with employer contributions * Short & Long-Term Disability + Life Insurance * 401(k) with Employer Match * Paid Time Off starting at 152 hours/year * Employee Assistance Program (free counseling sessions) * Uniform Allowance + Verizon Discount + More The Details: * Location: Our state-of-the-art urgent care facility * Schedule: Full-time with flexible shifts (some evenings/weekends) * Requirements: * High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus * Current CPR or Basic Life Support (BLS) certification is required for this role. We invest in your well-being so you can bring your best self to work-every shift, every patient. Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $20.00 to $24.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $20.00 - $24.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Full time position for experienced office personnel. Additional Information Fax resume to ************ or apply in person at 570 Southland Drive, Hoover, AL. All your information will be kept confidential according to EEO guidelines.

Job DescriptionSalary: $17.00 + DOE We are a large, privately owned, primary care office located on the campus of St. Vincent's in Birmingham. Our scheduling clerks work closely with our physicians and medical assistants daily to maintain quality care for our patients. Education and Experience: High school diploma or equivalent required. Basic understanding of medical terminology is required. Experience with Medical Records (EMR) and with medical scheduling is preferred. Job Duties Include: Scheduling testing as ordered by the physician, and explaining testing instructions to patients. Filling out order forms and obtaining precertification for the scheduled testing.. Verifying patient insurance. Calling to confirm patient appointments. Completing insurance and physician referrals. Adhering to HIPAA regulations regarding protected health information (PHI). Maintaining an electronic log of scheduled testing and referrals, to ensure patient compliance. Scanning and indexing documents into patient charts. Relaying instructions from the physician to a patient and documenting those messages in the patients medical record. Explaining general office procedures to patients.

Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is as intermediate level position with at least 1 year related HIM experience. In addition to HIS I Foundation, HIS II is responsible for training HIS I staff and providing reports to manager and/or the facility. Position Highlights - Onsite position in Birmingham, AL - Full-time, Mo-Fri 8:00 am-4:30pm - Front desk processing medical records requests - Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance - Tremendous growth opportunities both locally and nationwide What We're Looking For - Strong customer service and clerical skills - Proficient in Microsoft Office, including Word and Excel - Comfortable working in a high-volume production environment - Medical office experience required - Willingness to learn and grow within Datavant You will: Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. May schedules pick-ups. Assist with training associates in the HIS I position. Generates reports for manager or facility as directed. Must exceed level 1 productivity expectations as outlined at specific site. Participates in project teams and committees to advance operational strategies and initiatives as needed. Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training. Other duties as assigned. What you will bring to the table: High School Diploma or GED. Must be 18 years of age or older. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. 1-year Health Information related experience. Meets and/or exceeds Company's Productivity Standards Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Detail and quality oriented as it relates to accurate and compliant information for medical records. Strong data entry skills. Must be able to work with minimum supervision responding to changing priorities and role needs. Ability to organize and manage multiple tasks. Able to respond to requests in a fast-paced environment. Bonus points if: Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.

Christ Health Center has an excellent opportunity for a Medical Billing and Coding Specialist to join our team. The Medical Billing & Coding Specialist will provide administrative support and collaboration with the CFO & Revenue Cycle Manager in establishing coding, billing, and payment for all medical services. The Billing Specialist will participate in the coding, documentation, billing and payment cycle for Christ Health Center, a Federally Qualified Health Center and will be available for special projects requested by the Revenue Cycle Manager. Benefits: -401K & 401K Matching -Medical, Dental, & Vision Insurance -$25,000 Basic Life & Accidental Death & Dismemberment Insurance-After the 90 Day Probationary Period During The Term of Employment with CHC -STD, LTD, and Optional Life Insurance -Paid Time Off -Employee Assistance Program Schedule : Monday-Friday Supervisory Responsibilities None Major Duties & Responsibilities: Job Skills Review and complete coding for charges submitted by healthcare providers Use the EHR platform to initiate the billing of electronic claims Perform follow-up on unpaid claims as needed Assist underserved patients with service discounts and reduced costs Complete payment postings and resolve collections in compliance with established policies, regulations, procedures, and standards Help patients understand statements and bills according to Christ Health Center credit and collection policies Examine insurance policies and other third-party sponsorship materials for sources of payment Communicate with insurance carriers regarding clinical information requested and to resolve issues relating to coverage and payment Help resolve internal and external coding and billing issues based on compliance standards to maximize the full revenue cycle of the organization Attends and participates in in-service education for staff, quality assurance program, and risk-management programs. Performs other duties as assigned. Each employee of Christ Health Center is vital to providing overall quality care to our patients and may be included in the patient care team and daily huddle when deemed necessary by the Core Care Team. Requirements Required Skills/abilities Excellent verbal, organizational and written communications skills. Requires analytical skills, attention to detail, effective organization skills, ability to work in a fast-paced environment and ability to self-direct with minimal supervision. Requires the ability to work in a multi-cultural setting (Bi-Lingual in Spanish is plus) Proficient in Microsoft Office (Word, Excel, Outlook) Qualification, Education, Experience Associates degree or higher Minimum of 2 years Billing experience preferably in a physician office Experience with Medicaid, Medicare and commercial claims filling and insurance verification FQHC Experience preferred AAPC certification preferred Athena experience preferred Attendance Standards Punctual and dependent for assigned/confirmed shifts. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos; ability to write simple correspondence and reports; Ability to effectively present information in one-on-one and small group situations to patients, visitors, and other employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; ability to compute rate, ratio and percent. Reasoning Ability The ability to apply general rules to specific problems to produce answers that make sense. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events) and to convey the information to others. Physical/Mental Demands Work requires the ability to lift objects weighing up to 20 pounds Work requires ability to carry objects weighing up to 20 pounds. Work requires ability to sit +/- 90% of the time. Work requires ability to stoop and bend, to reach, and grab with arms and hands; manual dexterity and to communicate with others. Work requires proofreading and checking documents for accuracy. Work requires ability to use a keyboard and visualize a computer monitor to enter words or data. OSHA personal exposure risk category II (Tasks that involve no exposure to blood, body fluids or tissues, but employment may require performing unplanned category I tasks). Airborne personal exposure risk category I (Possible exposure of the healthcare worker to patients capable of transmitting M. tuberculosis). Universal precautions will be adhered to at all times. Environmental/Working Conditions Medical office environment. Cultural Expectations Understands Christ Health Center Mission Statement and Values. Consistently displays Christ Health Center's Mission on a daily basis. Treats patients, visitors and co-workers with love and respect.

The Patient Services Representative (PSR) serves as the first point of contact for patients-both in person and over the phone-and is responsible for delivering a seamless, compassionate, and efficient patient experience. This role combines front desk responsibilities with call center functions, including appointment scheduling, insurance verification, and patient intake support. The ideal candidate is organized, detail-oriented, and thrives in a fast-paced environment that requires excellent communication and problem-solving skills. QUALIFICATIONS AND SKILLS: High School Diploma or equivalent required 6 months of experience in a medical office or call center environment, preferably in a healthcare setting. Knowledge of EHR systems and medical terminology is highly desirable. Strong communication and interpersonal skills. Ability to multitask and work independently in a fast-paced environment. Proficiency in Microsoft Office and other relevant software platforms. Exceptional attention to detail and organizational skills. ESSENTIAL RESPONSIBILITIES: Patient Communication & Customer Service Answer incoming calls promptly and courteously in a high-volume call center environment. Greet patients and visitors warmly and professionally at the front desk. Respond to patient questions and concerns regarding services, appointments, billing, and referrals. Maintain a positive and compassionate approach in all interactions with patients, families, staff, and providers. Scheduling & Coordination Schedule appointments for new and established patients using electronic scheduling software. Confirm and update appointments and insurance eligibility. Coordinate patient referrals and ensure referral documentation is complete. Obtain prior authorizations and pre-certifications when required. Patient Intake & Documentation Accurately collect, verify, and input patient demographic and insurance information into the Electronic Health Records (EHR) system. Create and maintain patient charts with up-to-date contact, pharmacy, and physician information. Distribute and collect appropriate pre-visit documents and ensure they are completed and scanned into patient charts. Front Desk Operations Check patients in and out with accuracy and efficiency. Collect copays and outstanding balances; issue receipts and maintain accurate financial records. Monitor and prepare the daily appointment schedule. Maintain the cleanliness and organization of the front desk and lobby areas. Ensure forms, supplies, and patient-facing materials are stocked and available. Insurance & Referral Management Verify insurance coverage and obtain necessary referrals from primary or referring providers. Communicate with insurance companies to facilitate eligibility checks and pre-authorizations. Escalate urgent or unresolved issues appropriately to ensure timely patient care. WORK ENVIROMENT: This position operates in both a clinical front office and a call center setting. Requires sitting, standing, and walking for extended periods. Must be able to lift up to 25 lbs occasionally (e.g., stocking forms/supplies). OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. You must be able to pass a pre-employment background check and drug test for employment at Southlake Orthopaedics. Any job offer will be contingent on the results of such background check and drug test.

Complete Health is looking for a Certified Professional Coder to join our growing team. Job Summary: The person handling this position is responsible for correcting, completing, and processing, and collecting payment for claims of all payer codes. He or She is also required to provide exceptional customer service and billing knowledge to patients inquiring about their accounts Essential Duties and Responsibilities include but are not limited to: Utilizes knowledge of medical codes and coding procedures to assign appropriate diagnostic/procedure billing codes, in compliance with third party payer requirements. Interacts with physicians and other patient care providers regarding billing and documentation policies, procedures and regulations. Obtains clarification of conflicting, ambiguous, or non-specific documentation. Enters charges and documents all activity in accordance with company documentation standards. Reviews and audits provider billing and documentation records. Educates providers and staff on proper coding procedures. Ensures compliance with HIPAA Privacy and Security Policies and Procedures. Follows established departmental policies, procedures, and objectives. Position Requirements: Revenue Cycle Experience (3-5 Years) CPC-A or CPC certification Athena Experience (Highly Preferred) Knowledge of physician CPT and ICD 10 coding. Working knowledge of medical terminology and anatomy. Must be well organized and detail-oriented. Demonstrated problem-solving techniques. Computer proficient. High School Diploma or GED required.

Job DescriptionSalary: Westerkamp Group, LLC is a Revenue Cycle Management company focused on hospital billing and collections. We are currently seeking a Medical Office Clerk in our Birmingham, AL office to provide patient and third-party hospital pre-registration services to our clients. Primary Duties and Responsibilities: Sorting incoming mail and distributing inner office Answering door Processing Virtual Credit Cards Ordering supplies and keeping up with inventory Assisting wherever is needed for the departments Other duties as needed Qualifications: Ability to adhere to strict compliance guidelines related to HIPAA. Self-motivated and ability to work independently. Excellent telephone and communication skills. Strong analytical capabilities Westerkamp Group, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. In addition to compliance with federal EEO statutes, Westerkamp Group, LLC complies with applicable state and local laws governing nondiscrimination. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Casey Boudreaux at **************.

The Release of Information Specialist must at all times safeguard and protect the patient's rights to privacy by ensuring that only authorized individuals have access to the patient's medical information. Ensure authenticity of patient signature prior to release of information. Responsible for ensuring that all releases of information are in compliance with the request and authorization, in accordance with established policies and procedures and HIPAA statutes. Requires skills that include a thorough working knowledge for the retrieval of documents from various systems including Meditech, Chartmaxx, Papervision, microfiche and paper charts. Requires commitment to maintaining a professional health care office environment on a day-to-day basis, working with confidential and personal health information in a conscientious manner and providing patients and other requestors with the superior level of service. This position engages in direct patient and customer service and must perform duties and conduct interpersonal relationships in a manner designed to project a positive image of the department and the DCH Healthcare System. Requires the ability to work with team leader, supervisor, manager and other members of the department to promote a harmonious work environment. Responsibilities Greet the patients or customers in a professional, friendly, and courteous manner, answer questions, and provide general information. Answers phones, retrieve messages, and communicate to appropriate persons or processes requests as related to continued health care and release of information in a timely manner. Prioritize release of information requests, retrieves medical records from active, inactive and/or interdepartmental locations. Electronically tracks and delivers records in accordance with established procedures. Handles all requests and inquiries for protected health information whether received via mail, fax, phone or in-person. Promotes quality improvement, staff and patient safety, and cultural diversity through department operations and by personal performance. Assures the authenticity of patient signature and ensures the requesting party has a legal right to request a patient's medical information. Runs appropriate Chartmaxx and Meditech reports as related to release of information. Processes request for patient portal access in accordance with the established procedures. Applies the detailed provisions of specific laws and regulations for release of information. Generates invoices, letters, and release of information acknowledgements through Chartmaxx and/or Meditech. Prepares documents for release of information by selecting the appropriate documents from the medical record and preparing them for electronic mailing, copying and/or faxing. Retrieves and completes the online record wizard requests during business and weekend hours. Retrieves and prepares medical records for transfer to other health care facilities. Requires skills that include a thorough working knowledge of Chartmaxx and Meditech Expanse, papervison, microfilm and paper charts as to process requests for release of information. Assists with posting of revenue and accountability for reimbursement. Verification of daily deposits to Business office. Process disability, EFR(Quadax) accounts (Northport and Regional Campus), Commercial Insurance, and Veterans Affairs. Support various vital statistic functions to ensure the timely completion of birth and death certificates. Responds to requests for medical information from attorneys, subpoenas, court orders, Risk Management, and legal counsel. Assists with legal proceeding in carrying out duties to process subpoenas and court orders DykenPro, AQAF, CMS, Medicare, and Medicaid. Assists medical staff in preparation for depositions. Consistently meets or exceeds departmental deadline standards and work/project completion (i.e. individual productivity, meeting established deadlines) at 97% to meet the standard. Demonstrates a commitment to the provision of high quality service and contributes to quality outcomes (i.e. accuracy rates, documentation, quality improvements) at 97% to meet the standard. DCH Standards: Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation. Performs compliance requirements as outlined in the Employee Handbook. Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self. Requires use of electronic mail, time and attendance software, learning management software and intranet. Must adhere to all DCH Health System policies and procedures. All other duties as assigned. Qualifications High school diploma or GED required. Minimum of one year of experience in a Medical Record Department preferred. Possess knowledge of the workflow in a Medical Records Department preferred. Must have strong personal computer skills and a high level of experience with operation of equipment such as printers, computers, and fax machines. Exhibits interpersonal skills and abilities to deal effectively with all levels of staff. Must be detailed oriented, self-motivated and have the ability to stay focused on tasks for extended periods of time. Knowledge and experience in release of information legal issues of Healthcare to State and Federal laws preferred. Must be able to read, write legibly, speak and comprehend English. WORK CONTEXT Requires ability to work 8 hours quietly at a computer screen and keyboard/mouse. Requires ability to withstand pressures of constant deadlines, audits, educational demands and changing healthcare environment. Must be able to adapt to changes in work area as assigned. Physical presence onsite is essential. Displays a willingness to take on responsibilities and challenges. Must have the ability to accept criticism and dealing calmly and effectively with high stress situations. PHYSICAL FACTORS This job involves standing, walking, sitting, stooping, pushing, pulling, and crouching. The job is considered light work. Ability to lift up to 30 pounds occasionally and 10 pounds frequently and/or negligible amount of force constantly to move objects frequently. Hearing and vision must be normal or corrected to within normal range. Must have good dexterity and should be able to reach and extend arms in any direction. Must be able to perform the duties with or without reasonable accommodation. Physical presence onsite is essential.

Work Schedule: Monday to Friday, 8am to 5pm Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally. Under general supervision and according to UAB Medicine established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physicians, advanced practice providers and assigned clinics. May direct the work of other clerical employees. Position Requirements: EDUCATION AND EXPERIENCE: High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center, physician office or other clinical environment required. Demonstrated organizational and leadership skills; excellent customer service and communication skills required. Must: (1) Attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; (3) be able to perform math & bookkeeping skills; (5) possess exceptional telephone & customer service skills; and (5) be knowledgeable of English grammar & punctuation. Business Office Education or similar coursework preferred. TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of and one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs. UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.

Work Schedule: Monday to Friday, 8am to 5pm Benefits include: 100% tuition assistance, wellness initiatives, generous paid time off, paid parental leave, Public Service Loan Forgiveness Program eligible employer, plus more. In addition to our many benefits and perks, UAB Medicine provides a variety of resources to support employees both personally and professionally. Under general supervision and according to UAB Medicine established policies and procedures, provides a variety of specialized services in support of the operations of their assigned physicians, advanced practice providers and assigned clinics. May direct the work of other clerical employees. Position Requirements: EDUCATION AND EXPERIENCE: High school diploma or equivalent and two (2) years office/clerical experience in customer service, call center, physician office or other clinical environment required. Demonstrated organizational and leadership skills; excellent customer service and communication skills required. Must: (1) Attend all required course work assigned by management; (2) possess basic knowledge of medical terminology and advanced knowledge of PC applications, software, and database management; (3) be able to perform math & bookkeeping skills; (5) possess exceptional telephone & customer service skills; and (5) be knowledgeable of English grammar & punctuation. Business Office Education or similar coursework preferred. TRAITS & SKILLS: Must be self-directed / self-motivated; must have good communication and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for the direction, control and planning of and one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs. UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.

MainStreet Support Team Specialist (Full-Time) - Birmingham, AL MainStreet Family Care operates nearly 70 clinics across Alabama, Florida, Georgia, and North Carolina. We are dedicated to enhancing the healthcare experience in the rural communities we serve across the Southeastern United States-it is our mission to go the extra mile to help patients heal better and feel better… FAST. The MainStreet Support Team is vital to cultivating an exceptional patient experience. Whether assisting with registration prior to check-in, or answering questions long after check-out, Support Team Specialists are enthusiastic to provide assistance efficiently and sympathetically. You'll have the opportunity to shape our company's image and collaborate with others who value communication, consistency, and compassion - here at MainStreet, we are family! The ideal MainStreet Support Team Specialist is someone who thrives working in a team environment and genuinely enjoys helping others. You're organized, detail-oriented, tech savvy, and able to prioritize efficiently to accomplish multiple tasks. You possess strong communication skills, take a proactive approach to problem-solving, and maintain a positive, adaptable mindset. If you're passionate about transforming healthcare for rural communities - we'd love to meet you! Location Requirements: This position is in-office (not remote), located at our headquarters in downtown Birmingham, AL. You must be able to reliably commute or plan to relocate before starting work. What You'll Do: As a MainStreet Support Team Specialist, you will focus on a few key areas that are essential to supporting MainStreet patients and staff members; Kiosk Assistance: You will be the first point of contact for patients, remotely guiding them through registration and check-in on kiosks located inside the waiting rooms of our urgent care clinics. Your assistance will ensure a smooth and stress-free experience as you help them navigate the process easily and efficiently. Insurance Eligibility Verification: Verifying insurance coverage to ensure eligibility and accurately determine urgent care co-payments prior to the patient's arrival is an essential task of this role. Follow-Up Support: MainStreet believes in supporting patients in their healthcare journey, even after they have left the office. When patients have questions, you will answer phone calls with kindness, empathy, and confidence, as you are empowered to provide them with a resolution or thoughtfully triage them to the correct department. Showcase your written communication skills when you respond to patient inquiries via virtual mail professionally, in accordance with company policies and HIPAA guidelines. Accuracy is imperative when submitting medical records requested by patients, providers, and attorneys. Timeliness and attention to detail is essential when processing referrals ordered by our providers for our primary care patients. Billing Support: Some functions of billing support include processing payments or issuing refunds when necessary, while ensuring patient account balance remains accurate. Critical thinking and problem solving skills will be engaged as you assist patients with post-visit financial account questions, including: investigating insurance claims, correcting errors, and clearly explaining balances. Every task will be accomplished by utilizing our internal ticketing portal to manage requests efficiently while staying organized. Aptly named, the MainStreet Support Team may be assigned additional duties as the need arises. You will thrive as a dependable team player-ready to jump in, multitask, and provide support whenever needed! Schedule: This role follows a rotating 5/2 schedule: Week 1: Monday Tuesday Friday Saturday Sunday Week 2: Wednesday & Thursday Weekday Shifts: 12 hour shifts from 8:30AM - 8:30PM Weekend Shifts: 8 hour shifts from 1:30PM - 9:30PM What You Need: High school diploma or GED 1+ year of professional office or customer service experience Tech-savvy and confident using computers-comfortable jumping between programs, learning new systems, and connecting basic hardware devices such as keyboards and headphones. Strong communication skills, both written and verbal A positive, team-oriented attitude with a passion for helping others Knowledge of: referrals, medical records, insurance verification or medical billing processes is a plus, but not required Why You'll Love It Here: Your helpful and professional demeanor will directly enhance the patient experience, and your contribution on the MainStreet Support Team will revolutionize the way rural communities receive healthcare. Competitive starting salary of $18/hr Health, dental & vision benefits 401K plan, paid time off, and more Next Steps: If we think you're a great fit, we'll invite you to: A pre-employment assessment A recruiter phone screening A final interview with our team Join MainStreet Family Care and contribute to our mission of providing excellent healthcare in rural communities and making a difference in patients' lives. If you're ready to bring compassion, teamwork, and dedication to a role where your support truly matters, we'd love to meet you. Apply today and become part of a team that's committed to caring for our communities-and each other.

Work type: Full Time (Permanent) About us At Lumus Imaging, we are passionate about caring for your health and wellbeing at every stage of life. Lumus Imaging, harnesses all of the knowledge and expertise we have gained over the last 30 years and combines it with the empathy and care of our people. Our team of radiographers, sonographers, nuclear medicine technologists, nurses, centre support staff, as well as our network of independent radiologists make up our 2,000 diagnostic imaging experts and support staff across 150 sites right around the country. The Lumus Imaging team in our brand new Meadowbrook facility are hiring a Permanent Full Time Medical Receptionist to join their team. As a Medical Receptionist you will play an essential role in the experience our patients have when they visit our clinic for medical imaging appointments. Your day-to-day responsibilities will be providing reception services and acting as the first point of contact for patients and practitioners. This role is ideal for someone who has previous experience working with people both face to face and over the phone as well as being able to navigate various technology and systems. On offer here is: * A strong culture of team, where you are supported by leaders and peers in a collaborative way. * Permanent Full-Time role with annual and personal leave benefits * Variety of work arrangements offering work/life balance in an organisation with a clear mission and values. * A range of benefits including discounts major retailers, novated car leasing and corporate health insurance rates. * Work for a large organisation which is focused on delivering positive outcomes to all Australians. * Supported by experienced team members to learn new skills * An opportunity to work in an industry that makes a difference to people's lives You will be responsible for all reception duties including: * Customer service and care * Make exam bookings * MRI Bookings * General Clerical Duties * Patient record management * Medicare billing and banking Benefits and Wellbeing As part of working for Lumus Imaging, you will have access to a range of benefits including: * Benefits platform - Reduce the impact of the cost of living with everyday savings with 500+ of Australia's most-loved brands, (from the weekly grocery shop to premium perks like holidays). * Fitness Passport - Access top fitness centres & pools across Australia at a subsidised rate. * Corporate health insurance discounts, banking benefits and novated leasing salary packaging. * Career growth and development opportunities with access to a comprehensive library of online courses and learning paths via our e-learning platform. * Confidential health and well-being support through our Employee Assistance Program, available to all employees and their family members. Our commitment to diversity and inclusion Lumus Imaging is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity. How To Apply Please click the 'Apply Now' button to complete the pre-screening questions and submit your application. If you would like further details please email us at: *************************************.au See more of our jobs at Lumus Imaging Careers and follow us on LinkedIn

ArchWellHealth is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities. Job Summary: The Care Navigator plays a crucial role in providing a positive, welcoming experience for our members and their families. This individual will serve as a guide for the member from the moment they arrive to the moment they leave our centers, ensuring every member has a positive experience and has their care needs met. The ideal candidate will have a strong customer-service orientation, be passionate about senior care, and never hesitate to go the extra mile to ensure a positive member experience. Duties/Responsibilities: Welcome members upon arrival and help them feel safe and at home, navigating them through a seamless and clear check-in process Update member information in the electronic medical records system Schedule appointments and coordinate referrals for a multi-disciplinary care team Assist members with filling out paperwork through electronic kiosks, as needed Request medical records and upload documentation to electronic medical records system Field questions from prospective and established members, as well as their adult children Manage phone line by answering incoming calls, taking detailed messages, and conveying pertinent details to the right individual Assist with center events, as needed Required Skills/Abilities: Excellent customer service skills, with a positive and welcoming demeanor Passion for providing a quality experience for our senior members Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public Working knowledge of medical terminology, insurance, and/or electronic medical record systems High level of organization and attention to detail Strong written and verbal communication skills Proficient PC skills, including Microsoft Office Suite Ability to maintain professionalism and flexibility in a changing work environment Fluency in Spanish, or other languages spoken by our people in the communities we serve (where necessary) Education and Experience: Associates degree preferred, or equivalent experience Minimum of one year of work experience in a clinical setting, or similar Experience working with EMR systems a plus ArchWellHealth is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.