Medical records clerk jobs in Boise, ID

Do you meet our minimum hiring standards? Checkherebefore applying. A Pretrial Records Coordinator performs administrative and support functions related to the Sheriff's Office. Work is performed under well-established guidelines set forth by State and Federal law. Scope of work requires a high degree of accuracy, confidentiality, organization, and attention to detail. This position is located in the Ada County Sheriff's Office, Court Services Bureau. Pretrial Records Coordinators will start out at a Level I pay rate of $19.00/hr. As the required skills are acquired, they have the opportunity to promote to a Level II pay of $21.00/hr. and then to a Level III pay of $23.00/hr. SHIFT INFORMATION Generally Monday - Friday, day shift hours, with some flexibility required. BENEFITS Low cost medical, dental, and vision insurances Idaho PERSI retirement plan Deferred Compensation plan 457(b) with a County match of up to 3% Flexible Spending Accounts - Health and Dependent Care Post-Employment Health Plan - 50% of unused sick leave above 240 hours Employee Assistance Program (EAP) No cost basic life, accidental death, and short-term disability insurances Eleven (11) paid holidays annually Paid vacation leave, sick leave, and parental leave No cost gym access at three (3) County owned gym facilities Wellness Program Optional 401(k) and/or Roth IRA Visit adacounty.id.gov/Human-Resources/Employee-Benefits to view details regarding our full benefits package. Essential Functions * Operates a central telephone console to receive and route calls; * Performs intake appointments with defendants new to Pretrial, both telephonically and in person; * Communicates to defendants what they can expect while on Pretrial; * Assists in appointment scheduling for case managers; * Reads and routes incoming e-mail; * Creates and maintains files and other records; * Updates databases utilized to maintain defendant information; * Helps the public with inquiries by identifying and resolving problems and/or referring to appropriate staff for resolution; * Drafts official court reports; * Assists in the review and electronic filing of official court reports; * Is familiar with contracted monitoring vendors and their processes; * Proficient in the court system, able to research cases, court minutes and court orders; * Explains policies and procedures pursuant to records requests from the public, third parties, officials, and other law enforcement agencies and departments; * Processes and interprets information using the National Criminal Information Center (NCIC) and Idaho Law Enforcement Telecommunications System (ILETS) databases; * Enters and maintains information in VINE (Victim Information Notification); * Assists in the daily completion of risk assessments, including database research and interviews with defendants inside the jail; * Assists in coverage of additional Pretrial LERT positions as needed; * Operates general office equipment, including but not limited to printers, scanners, and other general office equipment. Additional Functions * May cross train in other law enforcement areas; * May be required to deliver documents and/or evidence to other Ada County facilities or Agencies; * Performs related functions as required. Job Requirements * Must possess a high school diploma or equivalent; * Must have a valid and current driver's license; * Knowledge of legal procedures, documents, and terminology preferred; * Ability to type at least 40 wpm; * Ability to effectively demonstrate initiative and problem-solving skills; * Ability to understand and follow verbal and written instructions; * Ability to communicate verbally and in writing; * Ability to maintain confidentiality; * Ability to maintain effective working relationships. Other Requirements * Must appear before an oral board and complete a polygraph and background investigation prior to hire; * This position has been designated safety sensitive and therefore the incumbent is subject to random drug testing. Work Environment & Physical Demands * May be required to lift or move up to 35 pounds; * May be required to sit or stand for extended periods of time; * Work is performed in an office environment; * Work duties and tasks may be performed within the jail environment in close contact with inmates and offenders. Disclaimer: To perform this job successfully, an individual must be able to perform the essential functions satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran's Preference for all County jobs except for those deemed "key positions" in accordance with Title 65, Chapter 5 of Idaho Code.

LOVE WHERE YOU WORK!!! Horizon is one of Idaho's oldest and largest Home Health agencies. We have been in business for over 20 years and currently have 7 branches from Fruitland to Twin Falls. We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values CAPLICO- - -Celebrate, Accountability, Passion for Learning, Intelligent Risk Taking, Customer Second, and Ownership. How we do it: CELEBRATING successes large or small. We hold each other ACCOUNTABLE with respect and professionalism. Our PASSION FOR LEARNING allows us to teach our team members the latest and most advanced Home Health and Hospice education. Our LOVE ONE ANOTHER atmosphere shows we work as a team with trust and compassion. The growth we have experienced reveals that we are INTELLIGENT RISK TAKERS with our processes and procedures. But what really sets us apart from all the others is our CUSTOMER SECOND philosophy. Employees are our main and most important focus. We achieve job fulfillment by promoting OWNERSHIP through the independence that Home Health and Hospice offers. Horizon is Idaho's EMPLOYER OF CHOICE and we want you to join us as we PROVIDE LIFE CHANGING SERVICE to all those we touch. Qualifications: Must be proficient in Microsoft Office Home Health and Hospice Intake experience ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES Utilize computerized records program to process, store and retrieve health information. Analyzes and reviews medical records for completeness and accuracy of documentation according to specified standards. Assures agency is in compliance with agency policies and procedures related to medical records and meets documentation requirements of federal and state regulatory agencies. Assures agency complies with the Health Information Portability and Accountability Act. Maintains records related to HIPAA compliance. Maintains clinical records by creating files, organizing and maintaining records to meet standards of practice. Confers with doctors, nurses and other health personnel to assure complete, current and accurate medical records. Files documentation accurately in patient records. Keeps filing current. Audits records and prepares identifies inaccuracies or delinquencies keeping management updated on trends. Follows-up with appropriate individuals to resolve incomplete records. Provides staff with training on medical record requirements. Retains old records in accordance with medical record retention requirements and arranges for file destruction when appropriate. Work as part of the branch office team, assist with handling phone calls, attend team meetings as needed, support other functions when reasonable and needed. Schedule and appropriately document patient schedules in a timely manner. Ability to multi-task in a fast paced environment. Participate in coordinating care with management and patient interdisciplinary team. Provide effective communication to patients, staff members, other health care professionals and referral sources. Respond to agency and patient needs in a professional and creative manner. Demonstrate commitment, professional growth and competency. Promote Agency philosophy and administrative policies to ensure quality of care Other duties as assigned The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Horizon Home Health Home and Hospice is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics. The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **This is a Remote role** + **Position Highlights** : + Full-Time: Monday-Friday 8:00AM-4:30 PM EST + Location: This role will be performed at one location + Comfortable working in a high-volume production environment. + Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status. + Documenting information in multiple platforms using two computer monitors. + Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance **You will:** + Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. + Maintain confidentiality and security with all privileged information. + Maintain working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site difficulties, and/or fluctuating volumes. + Assist with additional work duties or responsibilities as evident or required. + Consistent application of medical privacy regulations to guard against unauthorized disclosure. + Responsible for managing patient health records. + Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. + Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. + Ensures medical records are assembled in standard order and are accurate and complete. + Creates digital images of paperwork to be stored in the electronic medical record. + Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. + Answering of inbound/outbound calls. + May assist with patient walk-ins. + May assist with administrative duties such as handling faxes, opening mail, and data entry. + May schedules pick-ups. + Assist with training associates in the HIS I position. + Generates reports for manager or facility as directed. + Must exceed level 1 productivity expectations as outlined at specific site. + Participates in project teams and committees to advance operational strategies and initiatives as needed. + Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or GED. + Must be 18 years of age or older. + Able to travel local/regionally 75% or more of the time. + Ability to commute between locations as needed. + Able to work overtime during peak seasons when required. + 1-year Health Information related experience + Meets and/or exceeds Company's Productivity Standards + Basic computer proficiency. + Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. + Professional verbal and written communication skills in the English language. + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Strong data entry skills. + Must be able to work with minimum supervision responding to changing priorities and role needs. + Ability to organize and manage multiple tasks. + Able to respond to requests in a fast-paced environment. **Bonus points if:** + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with on-site clients and customers. + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Wage - $18.00 per hour Our staff also enjoy these benefits: * Medical/health/dental/vision/life insurance and AD&D * Short & long-term disability * 401(k) retirement plan * Paid time off * Paid holidays * Professional development assistance * Career advancement opportunities MTC is proud to operate the Centennial Job Corps Center in Nampa, ID where our staff provide quality services to our local youth. We value our professional and caring employees who are dedicated to improving people's lives and we want YOU to join our team! What you will be doing: You'll be responsible for clerical tasks, systems and procedures related to student records administration in accordance with government and management directives. Essential functions: * Process student payroll to include requests for pay advances and separation monies, replacements keys, restitution, uncollected pay, and childcare allotments. Maintain spreadsheets for payroll deductions. * Process input list, extensions and transfers. * Process data corrections and maintain data correction log. * Assis in auditing active student files and process student IDs. Education and Experience Requirements: * High school diploma or equivalent. * One (1) year of clerical, administrative or related experience, including excel spreadsheet and computer data entry experience. * Must type a minimum of 40 words per minute. . * Valid driver's license with an acceptable driving record required. Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through ***************************** or ************.

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR X9QNqWaZCF

Job DescriptionDescription: Review medical records and provider documentation for completeness and accuracy. Assign accurate ICD-10, CPT and other applicable codes based on documentation and coding guidelines. Ensure coding compliance with federal regulations, payer policies, and industry standards. Query providers for clarification when documentation is insufficient or ambiguous. Collaborate with billing and clinical teams to resolve coding issues and reduce denials. Maintain up-to-date knowledge of coding changes, industry updates, and payer requirements. Support audits by preparing coding reports and participating in chart reviews when necessary. Protect patient confidentiality and ensure HIPAA compliance at all times. Requirements: High school diploma or equivalent required; associate's or bachelor's degree preferred. Minimum of 1 year minimum of coding experience in a clinical, hospital, or specialty practice setting. Proficiency in medical terminology, anatomy, and physiology. Strong knowledge of ICD-10 & CPT coding systems. Experience with EHR systems and medical billing software Excellent attention to detail and analytical skills. Strong written and verbal communication abilities. Ability to work independently and manage multiple priorities.

Wage - $18.00 per hour Our staff also enjoy these benefits: Medical/health/dental/vision/life insurance and AD&D Short & long-term disability 401(k) retirement plan Paid time off Paid holidays Professional development assistance Career advancement opportunities MTC is proud to operate the Centennial Job Corps Center in Nampa, ID where our staff provide quality services to our local youth. We value our professional and caring employees who are dedicated to improving people's lives and we want YOU to join our team! What you will be doing: You'll be responsible for clerical tasks, systems and procedures related to student records administration in accordance with government and management directives. Essential functions: Process student payroll to include requests for pay advances and separation monies, replacements keys, restitution, uncollected pay, and childcare allotments. Maintain spreadsheets for payroll deductions. Process input list, extensions and transfers. Process data corrections and maintain data correction log. Assis in auditing active student files and process student IDs. Education and Experience Requirements: High school diploma or equivalent. One (1) year of clerical, administrative or related experience, including excel spreadsheet and computer data entry experience. Must type a minimum of 40 words per minute. . Valid driver's license with an acceptable driving record required. Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through ***************************** or ************.

**Shift- Monday- Friday 8:30 am - 5:00 pm PST - or as business needs dictate -remote** **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. This position specializes in new patient care on the customer service team. **_Responsibilities_** + Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed. + Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses. + Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles. + Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues. + Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases of special-order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders. + Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples. **_Qualifications_** + 1-3 years of experience, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour -$18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPa _y_ + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 11/21/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

Under limited supervision, the HIM Technician 2 is responsible for the management of the electronic medical records. Hours: Monday-Friday, 9:30am-6:30am, on-site. Responsible for verifying, importing, prepping, scanning and maintaining patient health information in the electronic medical record in an accurate and timely manner. Validates completeness of medical record content through a review of documents and provides notification to provider(s) of incomplete status. Reviews electronic medical records to ensure compliance with rules, regulations, and company policy. Identifies and assigns any deficiency to the appropriate provider to complete minimum documentation requirements. Monitors the status of incomplete medical records and notifies providers of pending and delinquent medical records to support timely record completion. Monitors work queues for indexing documentation into the electronic health record. Documents and transcribes in the patient health record appropriate health information. Creates new encounters and orders to accommodate patient health information as appropriate. Routinely communicates with physicians and their office staff, as well as other health care facilities. Responds to requests for health information and follows established facility standards, state and federal guidelines. Processes the release of health information/medical records for continuity of care purposes. Performs other duties and responsibilities as assigned. Minimum Qualifications: Education: High School Diploma or equivalent. Experience: 1 year experience. Licenses/Certifications: None What's in it for you At St. Luke's, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals. St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law. *Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers. Interested but not ready to apply? Join our Talent Community and stay connected for future opportunities!

Status: Non-Exempt / Hourly Supervisor: Program Support Specialist Essential Duties and Responsibilities (This is not an exhaustive list of all duties/responsibilities. Other duties may be assigned) * Answer telephone inquiries, greet walk-in visitors, provide information, refer inquired to the proper recipient, and take and forward telephone and electronic messages * Review and process payments from MSHS centers, forward payments to accounting * Prepare, receive, and route incoming/outgoing correspondence, mail and letters * Perform general office record preparation and maintenance duties including work processing, data processing and input, copying, faxing, filing and related duties * Track outstanding invoices from MSHS centers to prompt payment * Resolve conflict and/or discrepancies on invoices with vendors * Process bills, payment requests, and related financial documents * Ability to multitask, meet deadlines, and remain calm and professional under pressure * Maintain standards of confidentiality of CC Idaho clients and records * Perform all work duties and activities in accordance with CC Idaho policies, procedures, and safety practices Qualifications / Benifits Qualifications Required * High School Diploma or GED * One or more years in a clerical environment * Current driver's license and proof of auto insurance * Proficient in Microsoft Office applications Preferred * Ability to read, speak, and write in both English/Spanish in a business setting * Three or more years in a clerical environment * One year of business or secretarial school * Three or more months related experience and/or training Required Physical Demands * Is frequently required to stand; walk; climb or balance, sit, stoop, kneel, crouch, or crawl; reach with hands and arms * Must be able to lift and/or move up to 50 pounds Work Environment * Work in an office or classroom setting; may be exposed to electrical shock and fumes or airborne particles; the work may be stressful; the noise level is moderate to elevated BENEFITS: "CCI is a strong, non-profit agency to work with. They respect work-life balance and allow for flexibility when it is needed. Excellent premiums on benefits packages. Good working environment with opportunities for advancement." For detail Benefit plan please visit: ************************************************ Health Benefits * Medical benefits * Dental benefits * Vision benefits Financial Well-Being * Basic Life Insurance with Accidental death & dismemberment * Supplemental Voluntary Life * Long- and Short-Term Disability * Flexible Spending Accounts (Medical & Dependent Care) * 401K * Voluntary Benefit Options * Accident Insurance * Critical Illness * Legal Ease * Norton Life Lock Work/Life Balance (Regular Full Time) * Generous Paid Time Off Policy (PTO) * First year of service - 20 days * After five years of service - 25 days * After ten years of service - 30 days * After twenty years of service - 35 days * After thirty years of service - 40 days * Twelve Paid Holidays * Employee Assistance Program (EAP) * 10 free sessions per each topic/situation * Assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being Educational leave * Up to 5 hours per week to utilize towards education, upon approval and eligibility

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients. **Essential Functions** . + Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care. + Documents all phone calls accurately and completely in the electronic medical record (EMR). + Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations. + Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients. + Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization . + Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments. + Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved. **Skills** + Professional etiquette and communication. + Collaboration / Teamwork + Confidentiality + Customer service + Resolving patient needs + Computer literacy + Time management + Critical thinking/situational awareness + Cash management **Minimum Qualifications** + Six months of customer service experience involving interactions with customers. + Demonstrated basic computer skills involving word processing and data entry. + Professional manner and strong interpersonal and communication skills. + Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. + Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers. **Preferred Qualifications** + One year of customer service experience involving interactions with customers in person and by phone. + Billing and collections experience. + Computer literacy in using electronic medical records (EMR) systems and other relevant software. + High school diploma or GED preferred. + Multilingual **Physical Requirements:** **Physical Requirements** + Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + Position may require standing for long periods of time, lifting supplies + May assist patients into/out of the clinic. **Location:** Tellica Boise **Work City:** Boise **Work State:** Idaho **Scheduled Weekly Hours:** 0 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $17.86 - $23.22 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we're looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care. Requirements Requirements: Ideal candidates will have at least one year of experience in a health-related setting, including knowledge of insurance plan benefits, regulations, care coordination, and authorization functions. Knowledge of medical terminology and coding. Excellent communication skills including interviewing, active listening, negotiation, persuasion, and conflict resolution preferred. TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .

At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care. We are looking for a **genuine, friendly, and empathetic** self-starter to join the team at our **Karcher Urgent Care Clinic!** As a Patient Service Representative, you will play a significant part in creating a great experience for patients and their families! The Patient Service Representative will work in partnership with our physicians and clinical staff to take care of patients' administrative needs. You will be responsible for checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. You will also need to be comfortable using our electronic medical record (EPIC) to update required information. **Our ideal candidate** is friendly, detail-oriented, a quick learner and has a passion for providing a high-quality customer service experience to our patients. He or she will also need to utilize excellent communication skills while communicating with patients and families. The ability to provide superior customer service while utilizing independent decision-making skills will be essential in this position. **POSITION DETAILS:** This PRN position will assist with coverage for the Urgent Care Clinic (primarily 10 - 12hr shifts). PRN employees are expected to fulfill at least 3 shifts a month and can cover more as available/desired. This clinic is located at 11035 Karcher Rd, Nampa, ID 83651. **MINIMUM QUALIFICATIONS:** + High School Diploma or equivalent preferred. + Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus. Medical terminology preferred. + Experience with process improvement or lean philosophy preferred. **ESSENTIAL FUNCTIONS** **:** + Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions + Protects patients' rights by maintaining confidentiality of personal and financial information and follows guidelines for HIPPA regulations + Maintains operations by following policies and procedures and reports needed changes **ADDITIONAL DUTIES:** + Acknowledges and greets patients immediately, providing a positive customer service experience + Registers patients for appointments and completes paperwork + Verifies and updates existing patient and insurance information + Keeps patient appointments on schedule by notifying provider of patient's arrival + Informs patients immediately of delays, explains why, and the anticipated wait time + Collect, record, and communicate to patients their responsible balances for visit, diagnostic testing, supplies, etc. + Maintain knowledge of different payer practices and deductibles + Assist patients with all aspects of Financial Assistance Paperwork + Control credit extended to patients via a payment plan + Maintain business office inventory and equipment and order supplies + Maintain a neat work area including the reception area + Follow Cash Control Policy and Procedure and balances daily financial activities. Ensure collection of payments at time of service **About Saint Alphonsus:** + Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health. + Visit ****************************** (https://******************************/search-openings/details?j=00137722\_Speech%20Therapist%20PRN) to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System. **Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness,** **dignity** **and respect. We are committed to** **recruit** **and** **retain** **a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual** **with regard to** **race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.** **Our Commitment** Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability/veteran

Patient Service Representative RESPONSIBLE TO: Practice Manager FLSA STATUS: Non-Exempt Purpose of this Position: Patient Service Representatives (PSR) are responsible to assist with patient appointment needs of the clinic, check in, payment collection, appointment schedules and insurance verifications. The incumbent will utilize the electronic health record system to access confidential patient information and schedules in order to assist the patient and provide the clinic staff and providers with needed information. PSR's are expected to be friendly and provide excellent customer service ensuring patients are informed and well cared for while waiting for their appointment. Requirements Qualifications: * High School Diploma or equivalent is required. * Previous customer service experience is required; healthcare/medical office experience, medical terminology and healthcare insurance experience is preferred; electronic health record experience is a plus and medical terminology is preferred. * Excellent communication skills; exhibit a friendly and cheerful disposition with a strong customer service focus. * Previous computer experience preferred, including MS Word, Excel and Outlook. * Accurately type 45-50 wpm. * Bilingual - English/Spanish preferred. Spanish required in some locations and for some shifts. Primary responsibilities: * Greet patients as they check in and register patients according to established protocols. * Assist patients to complete all necessary forms and documentation including medical insurance. * Ensure patient data, registration and billing information is accurate and up to date. * Inform patients of medical office procedures, policies and any delays/changes to their appointment. * Move patients through appointment as scheduled (arrive, check in and check out). * Answer incoming phone calls, manage inquiries and direct calls as necessary. * Transfer calls as required by the established proto col. * Schedule patient appointments. * Collect co-pays and payments. * Enroll patients in the sliding fee scale program according to established policy. * Enter charges, payments and adjustments daily. * File registration cards, encounters, daily journal report, sign in sheets daily. * Respond and comply to requests for information. * Verify insurance eligibility and Primary Care Physician (PCP). * Verify and balance cash drawer to end of the day journal report. * Scan documents into the practice management system. * Ensure all patients are called for reminder appointments daily. * Ensure all patients that miss their appointments are called following protocol. * Maintain stock of forms and office supplies. * Ensure reception area is well maintained, neat and clean. * Assist with meeting quality measures by completing tasks related to VFHC initiatives. * Safeguard patient privacy and confidentiality. * Complete other duties as assigned. Physical requirements: * Must be able to lift 25 lbs. * Continuous sitting, standing, walking. * Correctable vision and hearing. * The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. * The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Position Highlights** **This is a Remote Role** + Full Time: Monday-Friday 8am-4:30p CST + Answer phones + Working in multiple systems and usage of multiple screens on the computer + Using the EMR's Cerner and HealthShare + Processing mail and faxed requests + Copy medical records to CD/flash drive + Ability working in a high-volume environment. + Processing medical record requests such as: Insurance requests, DDS Requests, Workers Comp Request, Subpoenas + Documenting information in multiple platforms using two computer monitors. + Proficient in Microsoft office (including Word and Excel) **Preferred Skills** + Knowledge of HIPAA and medical terminology + Familiar with different EHR and Billing Systems + Experience working with subpoenas **We offer:** + Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor + Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) + Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance **You will:** + Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. + Maintain confidentiality and security with all privileged information. + Maintain working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site difficulties, and/or fluctuating volumes. + Assist with additional work duties or responsibilities as evident or required. + Consistent application of medical privacy regulations to guard against unauthorized disclosure. + Responsible for managing patient health records. + Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. + Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. + Ensures medical records are assembled in standard order and are accurate and complete. + Creates digital images of paperwork to be stored in the electronic medical record. + Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. + Answering of inbound/outbound calls. + May assist with patient walk-ins. + May assist with administrative duties such as handling faxes, opening mail, and data entry. + Must meet productivity expectations as outlined at specific site. + May schedules pick-ups. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or GED. + Ability to commute between locations as needed. + Able to work overtime during peak seasons when required. + Basic computer proficiency. + Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. + Professional verbal and written communication skills in the English language. + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Strong data entry skills. + Must be able to work with minimum supervision responding to changing priorities and role needs. + Ability to organize and manage multiple tasks. + Able to respond to requests in a fast-paced environment. **Bonus points if:** + Experience in a healthcare environment. + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with on-site clients and customers. + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Full-time Description Review medical records and provider documentation for completeness and accuracy. Assign accurate ICD-10, CPT and other applicable codes based on documentation and coding guidelines. Ensure coding compliance with federal regulations, payer policies, and industry standards. Query providers for clarification when documentation is insufficient or ambiguous. Collaborate with billing and clinical teams to resolve coding issues and reduce denials. Maintain up-to-date knowledge of coding changes, industry updates, and payer requirements. Support audits by preparing coding reports and participating in chart reviews when necessary. Protect patient confidentiality and ensure HIPAA compliance at all times. Requirements High school diploma or equivalent required; associate's or bachelor's degree preferred. Minimum of 1 year minimum of coding experience in a clinical, hospital, or specialty practice setting. Proficiency in medical terminology, anatomy, and physiology. Strong knowledge of ICD-10 & CPT coding systems. Experience with EHR systems and medical billing software Excellent attention to detail and analytical skills. Strong written and verbal communication abilities. Ability to work independently and manage multiple priorities. Salary Description $22.00

Under limited supervision, the HIM Technician 2 is responsible for the management of the electronic medical records. What You Can Expect: Collaborative work in Health Information Department, supporting ancillary departments, emphasis on : Health Record Management, deficiency tracking to ensure records meet the state and federal regulations, birth certificate completion, working with new parents and submission of birth certificates to vital statistics, continuity of care releases, along with scanning and indexing of health records into our Electronic Health Record. Work week is M- F, 8-4:30. Duties/Responsibilities: Responsible for verifying, importing, prepping, scanning and maintaining patient health information in the electronic medical record in an accurate and timely manner. Validates completeness of medical record content through a review of documents and provides notification to provider(s) of incomplete status. Reviews electronic medical records to ensure compliance with rules, regulations, and company policy. Identifies and assigns any deficiency to the appropriate provider to complete minimum documentation requirements. Monitors the status of incomplete medical records and notifies providers of pending and delinquent medical records to support timely record completion. Monitors work queues for indexing documentation into the electronic health record. Documents and transcribes in the patient health record appropriate health information. Creates new encounters and orders to accommodate patient health information as appropriate. Routinely communicates with physicians and their office staff, as well as other health care facilities. Responds to requests for health information and follows established facility standards, state and federal guidelines. Processes the release of health information/medical records for continuity of care purposes. Performs other duties and responsibilities as assigned. Minimum Qualifications: Education: High School Diploma or equivalent. Experience: 1 year experience. Licenses/Certifications: None What's in it for you At St. Luke's, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals. St. Luke's is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law. *Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.

Full-time Description Patient Service Representative RESPONSIBLE TO: Practice Manager FLSA STATUS: Non-Exempt Purpose of this Position: Patient Service Representatives (PSR) are responsible to assist with patient appointment needs of the clinic, check in, payment collection, appointment schedules and insurance verifications. The incumbent will utilize the electronic health record system to access confidential patient information and schedules in order to assist the patient and provide the clinic staff and providers with needed information. PSR's are expected to be friendly and provide excellent customer service ensuring patients are informed and well cared for while waiting for their appointment. Requirements Qualifications: High School Diploma or equivalent is required. Previous customer service experience is required; healthcare/medical office experience, medical terminology and healthcare insurance experience is preferred; electronic health record experience is a plus and medical terminology is preferred. Excellent communication skills; exhibit a friendly and cheerful disposition with a strong customer service focus. Previous computer experience preferred, including MS Word, Excel and Outlook. Accurately type 45-50 wpm. Bilingual - English/Spanish preferred. Spanish required in some locations and for some shifts. Primary responsibilities: Greet patients as they check in and register patients according to established protocols. Assist patients to complete all necessary forms and documentation including medical insurance. Ensure patient data, registration and billing information is accurate and up to date. Inform patients of medical office procedures, policies and any delays/changes to their appointment. Move patients through appointment as scheduled (arrive, check in and check out). Answer incoming phone calls, manage inquiries and direct calls as necessary. Transfer calls as required by the established proto col. Schedule patient appointments. Collect co-pays and payments. Enroll patients in the sliding fee scale program according to established policy. Enter charges, payments and adjustments daily. File registration cards, encounters, daily journal report, sign in sheets daily. Respond and comply to requests for information. Verify insurance eligibility and Primary Care Physician (PCP). Verify and balance cash drawer to end of the day journal report. Scan documents into the practice management system. Ensure all patients are called for reminder appointments daily. Ensure all patients that miss their appointments are called following protocol. Maintain stock of forms and office supplies. Ensure reception area is well maintained, neat and clean. Assist with meeting quality measures by completing tasks related to VFHC initiatives. Safeguard patient privacy and confidentiality. Complete other duties as assigned. Physical requirements: Must be able to lift 25 lbs. Continuous sitting, standing, walking. Correctable vision and hearing. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation. Salary Description Starting $17.00 DOE