Medical records clerk jobs in Brentwood, CA

Akkodis is seeking a Records Specialist for a 3 Months Contract at Palo Alto CA 94304 Onsite Rate Range: $20.00 P/HR. - $24.00 P/HR.; The rate may be negotiable based on experience, education, geographic location, and other factors. Top Required Skills: Record management Willingness and ability to learn new skills. Will be doing tasks such as ordering boxes from storage and processing the box. Will need to have knowledge of email and navigate a computer. About the Position: We are looking for a detail-oriented Records Clerk to support daily Records Room operations. This role involves maintaining records systems, processing stored files, managing databases, troubleshooting issues, and assisting with record retrieval and archiving. Candidates must be able to navigate a computer, use email, and learn new tools quickly. Responsibilities Manage daily Records Room operations Maintain records systems (file creation, tagging, retrieval, re-shelving) Perform database updates and ensure accurate documentation Order and process storage boxes Support departmental requests for record creation, review, and archiving Generate records reports Assist with training and general administrative tasks (scanning, copying, faxing) Requirements Strong record management skills. Ability and willingness to learn new skills quickly. Excellent verbal and written communication. Patience, professionalism, and tact when handling complaints or issues. Customer service-oriented mindset with enthusiasm. Ability to lift up to 50 lbs and perform tasks requiring bending, standing, and stretching. Basic computer literacy (email, navigation, file handling). Qualifications High School Diploma or equivalent (4 years of college preferred) Possess a minimum of 2 years' experience in a professional office environment working in a file or records clerk capacity. Reading, writing, and arithmetic skills required Previous experience in a client service-oriented field preferred If you are interested in this role, then please click APPLY NOW. For other opportunities available at Akkodis, or any questions, feel free to contact me at ****************************. Equal Opportunity Employer/Veterans/Disabled Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, an EAP program, commuter benefits, and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs that are direct hires to a client. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit ****************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: · The California Fair Chance Act · Los Angeles City Fair Chance Ordinance · Los Angeles County Fair Chance Ordinance for Employers · San Francisco Fair Chance Ordinance

Our client is seeking a Scheduler for a contract opportunity for a healthcare organization. Maintains scheduling for specialized procedures for an assigned department. Coordinates services with physicians' offices, and other related departments, verifying room and equipment availability if necessary. Gains confidence and cooperation from the patient, their family/support group, and other healthcare providers through competent job performance and effective communication. Adheres to all local/state/federal regulations, codes, policies and procedures to ensure privacy and safety while delivering optimal patient care. May also be responsible for performing specific tasks and/or orient other staff to the department. REQUIREMENTS: 2+ years of overall scheduling experience in a healthcare environment

Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Medical Office Coordinator __________________________________________________ NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099 *** Candidate must be authorized to work in USA without requiring sponsorship *** Position: Medical Office Coordinator (Job Id - # 3117352) Location: Redwood City CA 94065 Duration: 6 Months + Strong Possibility of Extension ______________________________________________________ The manager is specifically looking for candidates with: Recent Epic/APeX experience (must be hands-on) Specialty clinic background, ideally orthopedics or surgical subspecialties High-volume scheduling experience across multiple providers Referrals, authorizations, and work queue management Experience in large health systems such as UCSF, Stanford, Sutter, PAMF, etc. Strong communication and customer service skills in patient-facing roles Ability to multitask and stay organized in a fast-paced clinic environment Professional, reliable work history in medical administrative roles* Job duties: Front desk, Back office, PC, Surgery scheduling Soft skills/characteristics needed: Well organized, excellent communication, must be proficient in Epic/APeX and Microsoft Office Suite. Able to multitask and be detail oriented. Estimated number of patients in clinic per day or calls per day if call center: 30-50 ________________________________________________________________ Bhupesh Khurana Lead Technical Recruiter Email - ***************************** Company Overview: Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward. Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws

About Us: Ambience Healthcare is the leading AI platform for documentation, coding, and clinical workflow, built to reduce administrative burden and protect revenue integrity at the point of care. Trusted by top health systems across North America, Ambience's platform is live across outpatient, emergency, and inpatient settings, supporting more than 100 specialties with real-time, coding-aware documentation. The platform integrates directly with Epic, Oracle Cerner, athenahealth, and other major EHRs. Founded in 2020 by Mike Ng and Nikhil Buduma, Ambience is headquartered in San Francisco and backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, Kleiner Perkins, and other leading investors. Join us in the endeavor of accelerating the path to safe & useful clinical super intelligence by becoming part of our community of problem solvers, technologists, clinicians, and innovators. The Role: The mission of an EMR Integrations Manager is to create a seamless user experience between Ambience and our client's Electronic Medical Records. As an EMR Integrations Manager, your mission will be to ensure that your specific clients are guided through our technical setup and receive expert-level support. You will be tasked with guiding five or more concurrent clients through our integrations and providing technical support along the way. You will also partner with our product and engineering teams to work through net new automations and technical integrations related to new products and features. What You'll Do: Lead the strategy and execution of successfully integrating Ambience into healthcare organizations' EMR systems. Operate as the primary technical point of contact for client implementations Manage five or more concurrent technical deployments of our solution to clients, including integrations and workflow project planning, execution, and technical support. Continuously assess and improve integration methodologies for efficiency and effectiveness, while working with the Ambience engineering and product teams on new solutions for new features and products. Partner with our Care Transformation teammates to create and execute on a comprehensive client implementation journey from end-of-sales to a forever partnership. Create a white-glove experience for our clients that is specifically informed by their needs and our ability to create lasting value for providers, patients, and administrators. Drive implementation excellence and thought leadership for our internal team, creating and trialing new ideas to help us better serve our clients. Who You Are: You have 5+ years of experience in an integrations, technical project management or solutions engineering role at a B2B software company in Healthcare. You have 2+ years of experience working for Epic in an integrations-centered role, OR integrating external solutions into Epic via Smart on FHIR integrations. You are an exceptional oral and written communicator with a track record managing successful client-facing integration projects. You are able to manage several concurrent projects with multiple stakeholders at the same time, prioritizing the highest leverage areas across each to ensure success. You have experience managing ambiguous and complex environments in healthcare and solving difficult problems using first-principles thinking. You thrive in a mission-driven, entrepreneurial environment, valuing collaboration, kindness, and effective decision-making in high-complexity situations. You have demonstrated the ability to own the execution of ideas from inception to successful outcomes, coordinating internal and external stakeholders through proactive communication. Pay Transparency We offer a base compensation range of approximately $140,000-$165,000 per year, exclusive of equity. This intentionally broad range provides flexibility for candidates to tailor their cash and equity mix based on individual preferences. Our compensation philosophy prioritizes meaningful equity grants, enabling team members to share directly in the impact they help create. Are you outside of the range? We encourage you to still apply: we take an individualized approach to ensure that compensation accounts for all of the life factors that matter for each candidate. Being at Ambience: An opportunity to work with cutting edge AI technology, on a product that dramatically improves the quality of life for healthcare providers and the quality of care they can provide to their patients Dedicated budget for personal development, including access to world class mentors, advisors, and an in-house executive coach Work alongside a world-class, diverse team that is deeply mission aligned Ownership over your success and the ability to significantly impact the growth of our company Competitive salary and equity compensation with benefits including health, dental, and vision coverage, quarterly retreats, unlimited PTO, and a 401(k) plan Ambience is committed to supporting every candidate's ability to fully participate in our hiring process. If you need any accommodations during your application or interviews, please reach out to our Recruiting team at accommodations@ambiencehealth.com . We'll handle your request confidentially and work with you to ensure an accessible and equitable experience for all candidates.

For over 45 years Pathways has been a Bay Area pioneer, leader, and innovator in Hospice, Home Health and Palliative Care. We provide care at home or in settings such as assisted living, a nursing home, or the hospital. We have offices in Sunnyvale, South San Francisco, and Oakland. Patients and their families know us for our personalized, high-quality care, delivered with empathy, kindness, and respect. TITLE: Medical Records Coordinator SCHEDULE: M-F (Onsite) HOURS: 8:30am-5pm Office: Sunnyvale The posted compensation range of $22.41 - $30.79/Hour is a reasonable estimate that extends from the lowest to the highest pay Pathways Home Health & Hospice in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. Pathways Home Health & Hospice may ultimately pay more or less than the posted range as permitted by law. POSITION SUMMARY: The Medical Records Coordinator is responsible for coordinating the workflow and assisting the coverage of the Medical Records Department. Maintains the electronic medical record. As a Medical Records team member, this position is also responsible for coordinating and maintaining patient record information and for performing administrative functions related to the Medical Records department. AREAS OF RESPONSIBILITY: Receives direction and supervision from the Medical Records Manager. Participates as a member of the Medical Records Team. Participates as a member of the overall Pathways clerical support team. Proficiency in using electronic health record systems, office software, and other relevant technology. Maintains the integrity and presentation of patient electronic records by assuring timely and accurate filing in accordance with the federal and state regulations and ACHC standards. Coordinates with the branch office staff and Community Relations to assure that physician orders are obtained in a timely manner. Organizing, filing, and updating patient medical records, including both physical files and electronic health records (EHRs) Maintains the processes for resending of physician orders for Home Care and Hospice programs, including contacting the physicians' offices, to assure timely signatures are obtained in accordance with Federal and State regulations. Coordinates with the Community Relations Department to assure that problematic physician orders are obtained. Coordinates with accounting staff to assure that physician information regarding demographics and orders is entered timely and accurately for the successful transmission of filed claims to the federal government. Communicates with the Team Support Coordinators/Administrative Assistants, Clinical Managers, Case Managers, Quality Improvement Department, and other identified staff to assure that patients clinical records are maintained and completed in an accurate and timely manner. Works with management and staff to assist in Medical Records portions of month end billing closing. Processing requests for medical records from patients, healthcare providers, insurance companies, and other authorized entities. Assists in preparing patient records for review and audits. Supports the preparation of Foundation Check processing Cross-trained to other functions within the Medical Records Department. Prepares lists for offsite storage and destruction. Retrieves and returns records from off site storage. Participates in purging medical records in preparation for offsite storage. Supports assurance of confidentiality by processing shredding of agency's various shredding collection receptacles. Supports and participates in opening and securing of the records room and records areas. Participates in quality improvement activities and team related activities. Performs other duties as assigned consistent skills and training, and the mission and goals of Pathways. QUALIFICATIONS: High school graduate or GED equivalency. Minimum of 3-5 years experience in a medical office setting; medical records experience required Typing accurately with a speed of no less than 40 words per minute. Computer proficiency; Google based systems. Ability to use a fax machine, computer and printer. Knowledge of medical terminology. Ability to be self motivated, possess communication skills and work independently.

: Medical Records Clerk Reports To: Clinic Manager Status: Full-Time Regular, Non-Exempt Maintains complete medical records for order, accuracy and confidentiality. The incumbent will scan medical records into our Electronic Health Records system, process subpoenas, pre-authorizations, Diagnostic Imaging, and referrals follow up. Provides back up to the Medical Dept receptionists and other functions as needed. The IHC is a Patient Centered Health Home and all employees are an integral part of this model of care delivery. Duties & Responsibilities: Arranges and maintain medical records to ensure proper order and easy retrieval and maintains confidentiality and security of records Verifies chart order, ensures that identification is on each page, and ensures that all forms have the appropriate signatures Process insurance verification and schedule appointments for diagnostic imaging Participates in the tracking process for the Cancer Detection Program Process and track incoming subpoenas/depositions Scans documentation of lab results, hospitalization and discharge forms and other documents pertaining to the patient Copies and releases medical records following proper policies and maintains HIPAA procedures Provides back-up to medical reception when needed: answers the telephone and triages calls; greets all patients arriving in the medical department in a friendly manner Performs various clerical tasks such as processing durable medical equipment, , scanning various documents and files, operating various office machines, and maintaining up-to-date office materials Maintains inventory of supplies when necessary to fulfill the function of the medical records clerk Attends appropriate meetings or in-service trainings as directed Maintains complete management of medication refills including: retrieval of medication refill faxes, handling of pharmacy/patient refill request messages, proper medication refill issuance in patient chart, faxing refill authorizations to the pharmacies, calling in refill authorizations over the phone, and filing all paper refill authorizations in the patients chart Recall inactive charts from the Re-Call off site management system Participate as a proactive representative of the Patient Centered Health Home Perform duties utilizing the Team-Based Approach Performs other duties as assigned Required Qualifications, Knowledge & Abilities: High school degree or equivalent required with a medical administration certification Will need 1 year of experience working in medical records department doing similar or like duties as described. Prefer clinical setting Able to read, write and speak English fluently Bi-lingual in Spanish preferred Excellent organizational and customer service skills Ability to follow written and oral instructions and learn new procedures quickly Ability to stay calm while working quickly and with a high degree of accuracy Experience handling incoming calls from patients Knowledge of medical terminology, procedure codes, diagnosis codes, and medical records procedures preferred Flexibility, initiative, and reliability Familiarity with medical computer software and data entry Experience using Microsoft Office software packages (Word, Excel, and PowerPoint) Knowledge of & ability to work with the American Indian community & other minority populations Ability to maintain strict confidentiality Ability to function independently and as a team member within diverse environments as well as with a diverse staff composition Demonstrated ability to perform multiple administrative functions simultaneously in an accurate, organized, & efficient manner. Ability to multitask & thrive in a fast-paced, constantly changing environment Ability to carry out all responsibilities in an honest, ethical & professional manner and demonstrate good judgment Physical Requirements: Ability to sit, stand and walk for extensive periods of time Manual and finger dexterity and eye-hand coordination sufficient to accomplish the duties associated with your job description Ability to lift up to 35 pounds Ability to stoop, squat, or bend frequently Corrected vision and hearing within normal range to observe and communicate with patients and professional staff Working Conditions: Exposure to all patient elements, including communicable disease and blood borne pathogens. Will be working in a fast paced medical environment which can be stressful and constantly changing conditions. Normal working hours are from 8:00 am until 5:00 pm with one hour for lunch. However, working hours may vary depending upon need. Will need to be flexible in performing tasks with limited discretion in making judgment decisions. Preference is given to qualified American Indians/ Alaskan Native in accordance with the American Indian Preference Act (Title 25, U.S. Code Section 472, 473 and 473a). In other than the above, the Indian Health Center of Santa Clara Valley is an equal opportunity employer including minorities, women, disabled and veterans.

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. Application Opening: October 10, 2025 Application Deadline: Application filing will close on or after October 24, 2025 Salary: $134,576 - $171,834 Annually (Range A) Appointment Type: Permanent Civil Service Recruitment ID: PBT-0922-160949 The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City's only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services. Job Description The position provides leadership and direction for multiple clinic-wide functions within the Health Information Management (HIM) - Mid Revenue Cycle Department, overseeing key functions that ensure accuracy, compliance, and integrity in medical records, documentation, and data. This role advances organizational goals by aligning operations with business development, decision support, outcomes analysis, information exchange, and health policy priorities. Reporting to the Executive Director of Health Information Management Services, the Manager oversees a team of over a dozen staff, ensuring effective operations and continuous performance improvement across the department. The Health Information Management (HIM) Manager, Ambulatory Clinics (0922 Manager I) performs the following essential job functions: Provides leadership and strategic direction across HIM - Mid-Revenue Cycle Department functions, ensuring alignment with organizational goals. Organizes and prioritizes departmental work to ensure timely coding and compliance with regulatory requirements in coordination with Utilization Management, Patient Financial Services, and Revenue Integrity. Manages workflows, policies, and procedures to prevent backlogs and maintain accuracy of key performance indicators, data processing, and reporting. Conducts peer review of health information and outpatient cases to ensure coding compliance, reimbursement accuracy, and continuous quality improvement. Oversees data integrity and compliance with standards set by The Joint Commission (TJC), HCAI, CMS, California Department of Public Health, and other regulatory bodies. Identifies staff training needs, develops and implements education programs, and supports recruitment, mentoring, and performance management. Provides strategic planning and decision support for business development, outcomes analysis, resource allocation, credentialing, and health policy initiatives. The Health Information Management (HIM) Manager, Ambulatory Clinics (0922 Manager I) may perform other duties as assigned/required. Qualifications 1. Education: Bachelor's degree from an accredited college or university; AND 2. Experience: Three (3) years of professional medical coding experience; AND 3. License and Certification: Possession of a valid Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) credential. EDUCATION SUBSTITUTION: Additional qualifying experience as described above may substitute for the required degree on a year-for-year basis up to a maximum of two (2) years. One year is equivalent to thirty (30) semester or forty-five (45) quarter units. Applicants must meet the minimum qualification requirements by the final filing date unless otherwise noted. One-year full-time employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Desirable Qualifications: The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring: Hospital medical coding experience Experience in health information operations in support of regulatory, compliance, accreditation, licensure, and quality requirements for health care services Experience with electronic health record (eHR) systems, such as EPIC Experience managing health information systems Experience applying LEAN methodology to improve processes Experience with health information workflows, clinical and document management systems, and system design principles Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. Selection Procedures: After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Training and Experience (T&E) Evaluation (Weight: 100%) Candidates that meet the minimum qualifications will be invited to participate in a Training and Experience evaluation that is designed to measure the knowledge, skills, and abilities in job related areas which may include but not be limited to: knowledge of medical coding, clinical documentation integrity, and reimbursement methodologies; knowledge of procedures related to the sequencing of diagnoses, including but not limited to ICD-10-CM, PCS, CPT, Uniform Hospital Discharge Data Set, Medicare guidelines, and other classification systems, as well as compliance with state Title 22 standards and Joint Commission record of care standards; ability to develop and maintain cooperative and effective working relations with coworkers and supervisors, demonstrating diplomacy, professionalism, and trustworthiness; oral and written communication skills, with the ability to lead groups, deliver presentations, and support LEAN methodology initiatives. Candidates will be placed on the confidential eligible list in rank order according to their final score. Additional selection processes may be conducted by the hiring department prior to making final hiring decisions. Additional Information Certification The certification rule for the eligible list resulting from this examination will be the Rule of the List. Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be six months and may be extended with the approval of the Human Resources Director. How to apply: Applications for City and County of San Francisco jobs are only accepted online at *********************** Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at this link. Applicants may be contacted by email about this recruitment. Please consider using a personal email address that you check regularly rather than a work or school account. Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. Terms of Announcement and Appeal Rights: This is a Position Based Test (PBT) administered in accordance with Civil Service Rule 111A. Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state, or local laws, rules, or regulations. Clerical errors may be corrected by the posting the correction on the Department of Human Resources website at ************************ The terms of this announcement may be appealed under Civil Service Rule 111A.35.1. The standard for the review of such appeals is ‘abuse of discretion' or ‘no rational basis' for establishing the position description, the minimum qualifications, and/or the certification rule. Appeals must include a written statement of the item(s) being contested and the specific reason(s) why the cited item(s) constitute(s) abuse of discretion by the Human Resources Director. Appeals must be submitted directly to the Executive Officer of the Civil Service Commission within five business days of the announcement issuance date. Additional information regarding Employment with the City and County of San Francisco: Information about the Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity Disaster Service Workers ADA Accommodation Right to Work Copies of Application Documents Diversity Statement Veterans Preference Seniority Credit in Promotional Exams If you have any questions regarding this recruitment or application process, please contact the analyst Jerome Anabu at [email protected] or **************. We may use text messaging to communicate with you on the phone number provided in your application. The first message will ask you to opt in to text messaging. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Employment Type: Full-Time | Onsite Salary: $90,000-$105,000 per year (commensurate with experience) We are seeking an experienced Health Information Management (HIM) Manager to lead the HIM operations at a 474-bed hospital in San Jose, CA. Reporting directly to the Regional HIM Director, you will oversee all aspects of facility-based HIM services, ensuring compliance, operational efficiency, and alignment with organizational goals. This role is critical to maintaining timely, accurate, and compliant patient records across multiple workflows. Key Responsibilities Lead and manage daily HIM operations including record pick-up/reconciliation, release of information, birth certificate/paternity paper processing, and tumor/trauma registry (if applicable). Support the Regional HIM Director in implementing operational planning, workflow improvements, service level agreements, and internal controls. Oversee and sustain 360 Encompass Computer Assisted Coding (CAC) operations and post-go-live support for all patient types. Actively participate in unbilled account management, including follow-up on physician queries and incomplete records, managing unbilled reports, and working queues (HPF/MPF, eRequest, DET, Bill 49, etc.). Monitor and manage key HIM functions including productivity, staff education, compliance, and operational clean-up. Work closely with HIM Shared Services on FTE planning, forms management, interface workbook updates, and record storage/destruction. Facilitate interdepartmental communication, serve as a key point of contact for HIM implementation projects, and represent HIM in leadership meetings. Qualifications Bachelor's Degree in Business, Health Information Management, or related field - Required RHIA or RHIT certification - Strongly Required Minimum 3 years of HIM leadership experience at the director or department manager level in a large hospital setting - Required Strong working knowledge of HPF/MPF, CAC, unbilled management workflows, and EHR systems Demonstrated ability to lead high-performing HIM teams, meet compliance standards, and manage complex workflows Excellent communication and collaboration skills across multidisciplinary teams Preferred Experience Prior HIM management experience in hospitals with 400+ beds Experience working with HCA Healthcare systems and HIM Shared Services Familiarity with Joint Commission and CMS regulatory requirements

Job Details Call Center Other - East Palo Alto, CA $24.00 - $28.00 HourlyDescription ORGANIZATION The mission of Ravenswood Family Health Network (RFHN) is to improve the health of the community by providing culturally sensitive, integrated primary and preventative health care to all, regardless of ability to pay or immigration status, and collaborating with community partners to address the social determinants of health. POSITION SUMMARY Under direct supervision, the HIMS Clerk is responsible for verifying the completeness of all documents, uploading and indexing documents, releasing medical records, distributing faxes and staff messages in a timely manner, and transporting documents to be scanned from building to building within RFHN. DUTIES AND RESPONSIBILITIES To be performed in accordance with RFHN Policies and Procedures Sorts, verifies, and confirms the completeness of all documents sent to the HIMS department for scanning. Uploads and indexes all documents in OnBase platform. Releases medical records in accordance with established HIMS department procedures; seeks guidance from HIMS Supervisor or Manager for special or non-standard requests. Distributes faxes to the appropriate drives and subfolders, verifies that all patient information on the faxes is correct before it is sent to the appropriate provider's in basket, and messages the provider to inform them of all consult reports and hospital summaries that are available for review in Care Everywhere. Uploads and/or distributes any documents that are being sent to the Medical Records email account. Picks up and drops off scanned documents from the 1885 building to the HIMS department building. Provides backup coverage when the HIMS department is short-staffed. Other duties as assigned by supervisor. Qualifications QUALIFICATIONS Up to date with COVID-19 vaccines per current CDC guidelines strongly recommended. High School Diploma or GED required. Minimum one year of experience in medical records preferred. Experience in health information management systems preferred. Knowledge and understanding of medical terminology/anatomy strongly preferred. Experience in Health Care or Non-Profits preferred. Must be highly accurate and detail-oriented strongly preferred. Ability to understand, remember, and apply information and skills strongly preferred. Ability to multi-task strongly preferred. Ability to maintain strict confidentiality of patient information strongly preferred. Demonstrated proficiency in previous work experience with excellent reference The pay range for this position is $24.00 to $27.00 per hour. However, the final base salary will be determined upon a number of individualized factors such as (but not limited to) the scope and responsibilities of the position, job-related knowledge, skills, experience, education and certification levels, and departmental budget. We also consider internal equity with our current employees when making final offers. Ravenswood Family Health Network is an equal opportunity employer.

FitWise Pilates | Mill Valley, CA Are you passionate about transforming lives through mindful movement and healing touch? Join FitWise Pilates in the heart of Mill Valley, where wellness meets expertise and community. About FitWise Pilates Part of the MNTSTUDIO family, FitWise Pilates is a boutique wellness studio with over 20 years of service. We specialize in intelligent Pilates-based programming, myofascial release, and integrative bodywork. Our space is a peaceful, welcoming sanctuary for clients and practitioners alike-a place where movement is medicine and healing happens daily. About the Role We're seeking a Pilates Movement & Myofascial Release Specialist who brings depth, empathy, and expertise to every session. If you're driven by client results, love personalized programming, and thrive in a collaborative, holistic environment-this is the opportunity for you. You'll work with a diverse clientele ranging from elite athletes to post-rehab patients, and you'll be surrounded by a team of passionate movement professionals who believe in the power of alignment, anatomy, and functional movement. Key Responsibilities Lead private and small group Pilates sessions using Reformer, Tower, Chair, and other apparatus. Incorporate myofascial release techniques (manual or tool-assisted) into client sessions. Perform detailed movement assessments and develop personalized programs. Support clients with chronic pain, injury recovery, and performance goals. Collaborate with other movement and healthcare professionals. Maintain accurate session notes and ensure top-tier client care. Contribute to our studio culture-warm, supportive, and client-centered. You Are A Certified Pilates Instructor (comprehensive training required). Skilled in myofascial release techniques-manual therapy, foam rolling, fascial stretch, or related. Deeply interested in movement science, functional anatomy, and holistic wellness. Empathetic, intuitive, and always putting the client first. A clear communicator and reliable team player. CPR certified (or willing to become certified). Organized, punctual, and committed to professional follow-through. Bonus Points If You… Have experience with special populations (e.g., prenatal/postnatal, post-rehab, aging clients). Hold additional certifications in massage therapy, bodywork, or complementary modalities. Geek out on fascia, posture, and integrated movement systems. What We Offer Competitive compensation with performance-based incentives Flexible scheduling that supports work-life balance A beautiful, fully equipped studio in Mill Valley Continuing education support and mentorship opportunities A passionate, like-minded team committed to excellence and wellness Why Join FitWise Pilates? At FitWise, you're not just joining a studio-you're joining a thriving, mission-driven community. We believe in growth, collaboration, and continuous learning. Our Mill Valley location offers an inspiring environment where you can elevate your career, build meaningful relationships, and make a real impact. Ready to lead, inspire, and grow with us? Apply today to take the next step in your Pilates journey at FitWise Pilates Mill Valley.

Job Description Pilates Movement & Myofascial Release Specialist FitWise Pilates | Mill Valley, CA Are you passionate about transforming lives through mindful movement and healing touch? Join FitWise Pilates in the heart of Mill Valley, where wellness meets expertise and community. About FitWise Pilates Part of the MNTSTUDIO family, FitWise Pilates is a boutique wellness studio with over 20 years of service. We specialize in intelligent Pilates-based programming, myofascial release, and integrative bodywork. Our space is a peaceful, welcoming sanctuary for clients and practitioners alike-a place where movement is medicine and healing happens daily. About the Role We're seeking a Pilates Movement & Myofascial Release Specialist who brings depth, empathy, and expertise to every session. If you're driven by client results, love personalized programming, and thrive in a collaborative, holistic environment-this is the opportunity for you. You'll work with a diverse clientele ranging from elite athletes to post-rehab patients, and you'll be surrounded by a team of passionate movement professionals who believe in the power of alignment, anatomy, and functional movement. Key Responsibilities Lead private and small group Pilates sessions using Reformer, Tower, Chair, and other apparatus. Incorporate myofascial release techniques (manual or tool-assisted) into client sessions. Perform detailed movement assessments and develop personalized programs. Support clients with chronic pain, injury recovery, and performance goals. Collaborate with other movement and healthcare professionals. Maintain accurate session notes and ensure top-tier client care. Contribute to our studio culture-warm, supportive, and client-centered. You Are A Certified Pilates Instructor (comprehensive training required). Skilled in myofascial release techniques-manual therapy, foam rolling, fascial stretch, or related. Deeply interested in movement science, functional anatomy, and holistic wellness. Empathetic, intuitive, and always putting the client first. A clear communicator and reliable team player. CPR certified (or willing to become certified). Organized, punctual, and committed to professional follow-through. Bonus Points If You… Have experience with special populations (e.g., prenatal/postnatal, post-rehab, aging clients). Hold additional certifications in massage therapy, bodywork, or complementary modalities. Geek out on fascia, posture, and integrated movement systems. What We Offer Competitive compensation with performance-based incentives Flexible scheduling that supports work-life balance A beautiful, fully equipped studio in Mill Valley Continuing education support and mentorship opportunities A passionate, like-minded team committed to excellence and wellness Why Join FitWise Pilates? At FitWise, you're not just joining a studio-you're joining a thriving, mission-driven community. We believe in growth, collaboration, and continuous learning. Our Mill Valley location offers an inspiring environment where you can elevate your career, build meaningful relationships, and make a real impact. Ready to lead, inspire, and grow with us? Apply today to take the next step in your Pilates journey at FitWise Pilates Mill Valley.

Job DescriptionDescription: Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure classifies request type correctly logs request into ROI software retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository) performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI) checks for accurate invoicing and adjusts invoice as needed releases request to the valid requesting entity Rejects requests for records that are not HIPAA-compliant or otherwise valid For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure Documents in ROI software all exceptions, communications, and other relevant information related to a request Alerts supervisor to any questionable or unusual requests or communications Alerts supervisor to any discovered or suspected breaches immediately Alerts supervisor to any issues that will delay the timely release of records Answers requestor inquiries about a request in an informative, respectful, efficient manner Stores all records and files properly and securely before leaving work area. Ensures adequate office supplies available to carry out tasks as soon as they arise Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs Understands that healthcare facility assignments (on-site and/or remote) are subject to change Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations Maintains confidentiality, security, and standards of ethics with all information Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment Must adhere to all VRC policies and procedures. Completes required training within the allotted timeframe Creating invoices and billing materials to send to our clients Ensuing that client information details are kept up to date All other duties as assigned. Requirements: Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.

Job Details Experienced Modesto, CA $17.08 - $17.08 HourlyDescription ESSENTIAL JOB FUNCTIONS: • Transcribe, accurately, physician and nursing orders on appropriate documents in a timely manner • Keys information into computer systems, including EMR • Assure that nursing staff and other staff, as appropriate, is aware of new orders and notes them as required • Record accurate, legible information about resident care and condition in appropriate sections of resident's records • Follow facility policies and procedures including those related to infection control • Capable to perform new duties as assigned and trained • Maintain resident medical charts, station documents and supplies • Input physician and nursing orders to computer • Establish and maintain effective communication both written and verbal • Able to interact effectively with individuals who are cognitively and/or physically impaired • Organize nursing stations and maintain a tidy work environment • Perform chart audits as assigned • Demonstrate ability to maintain confidentiality of resident and facility information • Prioritize workload and complete projects accurately and in a timely manner • Assist with preparation for state inspections as directed. Attend survey training and interact with state surveyors as directed by immediate supervisor • Demonstrate interpersonal skills that contribute to a positive work environment • Demonstrate knowledge of and a respect for the right, dignity and individuality of each resident in all interactions • Provide excellent service to staff, visitors, and residents • Answer telephone professionally and in accordance with facility policy • Demonstrate competence in use of proper body mechanics for both upper and lower body • Monitor physical environment for safety or fire hazards and corrects or reports potential problems immediately to Charge Nurse. Promptly reports housekeeping and maintenance problems to Charge Nurse • Report injury to resident or self to Charge Nurse immediately • Participate in fire and disaster drills. In the event of any emergency, carries out assigned duties to assure resident safety • Knowledge of emergency and disaster procedures of facility. Able to locate nearest exit, to understand and respond to written or oral instruction in case of emergency • Adhere to policies and procedures Qualifications QUALIFICATIONS/REQUIREMENTS: Education: High School graduate or equivalent License: None Required Work Experience: Previous experience in medical records preferred Language Skills: • Must be able to read, analyze, and interpret common scientific and technical information, and to be easily understood through verbal communication in the English language. Mathematical Skills: • Must be able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. • Ability to perform these operations using units of weight measurement, and volume. Communication Skills: • Must have exceptional communication and customer service skills, and be empathetic. • Ability to effectively communicate with patients, families, responsible parties, staff and outside resources and agencies.

Join our exciting Billing Team! If you are looking for some challenges, career growth, step up in your billing knowledge this is the right opportunity for you! We are looking for detailed, energetic, focused medical billers who are high achievers and take their career seriously. Job Opening Opportunities: Charge Entry/AR Follow up Specialists openings are available in the following specialties: Imaging, Thoracic, General Surgery, Colorectal, Podiatry, Pain Management, Orthopedics, Radiation Oncology and Call Center. Previous medical billing experience or experience with EPIC/ECW/Athena software is a plus About Us: BASS Medical Group is a large physician owned, physician directed, and patient centered organization. Our goals are to provide high quality, cost effective, integrated, healthcare and physician services. To preserve community based independent physician practice locations throughout California. At BASS Medical Group, our practices are closer and more connected to the people and neighborhoods we serve. With a more personal touch to healthcare and easier access to the care you need, we help guide patients to the best possible outcome. Requirements Recommend knowledge and skills : Superior phone communication skills with providers, carriers, patients, and employees Exceptional written and verbal communication skills Strong attention to detail Ability to work in a fast-paced, high-volume work environment Positive attitude Great attendance and punctuality Knowledge of modifiers, insurance plans, and follow up techniques Job Duties but are not limited to: Perform the day-to-day billing and follow-up activities within the revenue operations Work all aging claims from Work Ques or Aging reports Present trends or issues to supervisor, and work together to make improvements Resolve denials or correspondences from patients and insurance carriers Assist in patient calls and questions Follow team and company policies Meet productivity standards Write clear and concise appeal letters Minimum qualifications: High School diploma or equivalent Medical Billing Certificate preferred or At least a year of Medical billing experience Proficiency with Microsoft office applications Basic typing skills Location: Walnut Creek, CA or Brentwood, CA (Depending on Experience) Salary: based on experience Pay Scale/Ranges: $21.00 - $32.00/hour *Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The pay scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis. Benefits: Medical, Dental, Vision, LTD, Life, AD&D, Aflac insurances, Nationwide Pet Insurance, FSA/HSA plans, Competitive 401K retirement plan. Vacation & Sick Leave, 13 Paid Holidays per year Job Type: Full-time Salary Description $16.50-$32.00/hour

Canyon Springs Post-Acute Care is looking for full time Medical Records Assistant. Experience: Experience as a Medical Records Assistant in a Skilled Nursing Facility is highly preferred. Experience with state and federal regulatory requirements, Matrix Medical Records program, and MDS is also very desirable. We are looking for a sharp and detail-oriented individual who has strength in medical records management to help support our Medical Records Department. This involves daily audits of nursing documentation to ensure that we are compliant with state and federal regulations, daily audits of other departments within the facility, following up on audits, communicating with physicians and nurse practitioners, participating in morning department head meetings, etc. Benefits: Competitive pay Paid Time Off Rewards and Bonus Opportunities Continuous Training and Growth Opportunities Fun environment and a great staff to work with! To learn more APPLY or VISIT us 180 N. Jackson Ave San Jose

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Position Highlights - Onsite position in Redwood City, CA - Full-time, Mo-Fri 8:00 am-4:30pm - Front desk processing medical records requests - Full benefits: PTO, Health, Vision, Dental, 401k savings plan, and tuition assistance - Tremendous growth opportunities both locally and nationwide What We're Looking For - Strong customer service and clerical skills - Proficient in Microsoft Office, including Word and Excel - Comfortable working in a high-volume production environment - Medical office experience preferred - Willingness to learn and grow within Datavant You will: Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. Must meet productivity expectations as outlined at specific site. May schedules pick-ups. Other duties as assigned. What you will bring to the table: High School Diploma or GED. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Detail and quality oriented as it relates to accurate and compliant information for medical records. Strong data entry skills. Must be able to work with minimum supervision responding to changing priorities and role needs. Ability to organize and manage multiple tasks. Able to respond to requests in a fast-paced environment. Bonus points if: Experience in a healthcare environment. Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$24-$24 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .

Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be. Duties and Responsibilities: Utilize de-escalation techniques with clients and guests when necessary. Ensures that the reception area stays clean and orderly. Ensures that the reception area is free of safety hazards. Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions. Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed. Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources. Identify ways to improve the delivery and experience of care for Roots patients. Train others on the referral workflow. Complete projects, as needed. Maintain strict confidentiality and follow all HIPAA regulations. Attend organizational and other training and meetings related to job roles. Competencies: Bachelor's degree with 3 years' experience in program and /or project management. OR Associate degree in related fields with 4 years' experience working in program and /or project management. Experience working in a non-profit organization, or a community clinic preferred. Cultural competency and the ability to work effectively across diverse populations. Solid organizational skills including attention to detail and multi-tasking. Strong working knowledge of Microsoft Office and G-Suite. Ability to work with people from diverse backgrounds. Strong communication skills, both written and oral with excellent interpersonal and customer service skills. Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases. Ability to work on-site full-time. Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.

PQC is seeking a dedicated and experienced Referral Clerk to work onsite at Travis AFB. Background: The Air Force Medical Service provides medical services for more than 2.63 million active-duty Service Members, Veterans and eligible beneficiaries. When specialty care is referred, the Referral Management Center is responsible for assisting the member, coordinating the referral with the specialty office, tracking the referral to closure, and returning all results of treatment to the patient's medical record. The successful candidate for this position will assist members and medical professionals throughout the referral process. At PQC, our employees are our best asset. We pride ourselves on growth and exceeding expectations, not only for our customers but also for our employees. We believe that having the best of the best on staff translates into having the best of the best in customer results. PQC was awarded 2018 8(a) Graduate of the year by the Small Business Administration. Duty hours will be Monday- Friday, 7:30 am to 4:30 pm. Hourly Rate: $21.46 + $5.09 benefits Members of our team Enjoy: Working with a highly engaged staff Competitive compensation Comprehensive benefits Medical Dental Vision Life Short Term Disability Long Term Disability Paid Time Off Paid Holidays Paid Weather Days Reimbursement for certifications Duties: Provide outstanding customer service in greeting patients/visitors at a front desk Answer and direct telephone calls to appropriate section for assistance, handle independently or take messages, as required Determine patient eligibility for services and schedules medical appointments for referred care Obtain updates and files medical records using electronic medical records systems Request medical records and ensures arrival of medical records prior to appointment Obtain documentation as requested by healthcare providers (test results, or documentation not yet filed in records) Qualifications: High school diploma or (GED) equivalency. General office administrative and clerical skills to perform receptionist duties and answer telephones. Knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook). Preferred two years of healthcare administrative experience in either an inpatient or outpatient care setting within the last three years. General medical ethics, telephone etiquette, professional written/ verbal/ electronic communication, and customer service skills.

Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure classifies request type correctly logs request into ROI software retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository) performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI) checks for accurate invoicing and adjusts invoice as needed releases request to the valid requesting entity Rejects requests for records that are not HIPAA-compliant or otherwise valid For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure Documents in ROI software all exceptions, communications, and other relevant information related to a request Alerts supervisor to any questionable or unusual requests or communications Alerts supervisor to any discovered or suspected breaches immediately Alerts supervisor to any issues that will delay the timely release of records Answers requestor inquiries about a request in an informative, respectful, efficient manner Stores all records and files properly and securely before leaving work area. Ensures adequate office supplies available to carry out tasks as soon as they arise Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs Understands that healthcare facility assignments (on-site and/or remote) are subject to change Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations Maintains confidentiality, security, and standards of ethics with all information Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment Must adhere to all VRC policies and procedures. Completes required training within the allotted timeframe Creating invoices and billing materials to send to our clients Ensuing that client information details are kept up to date All other duties as assigned. Requirements Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.