Medical records clerk jobs in Canton, OH - 93 jobs

Health Information Technician 2** (250007ND) Organization: Behavioral Health - Northcoast Behavioral HealthcareAgency Contact Name and Information: Bernadette Dudley ************** Ext. 2335Unposting Date: OngoingWork Location: Northcoast Behavioral Health 1756 Sagamore Road Northfield 44067Primary Location: United States of America-OHIO-Summit County-Northfield Compensation: $24.16 - $30.55Schedule: Full-time Work Hours: 8:00 am - 4:30 pm M-FClassified Indicator: ClassifiedUnion: OCSEA Primary Job Skill: Medical RecordsTechnical Skills: Medical records Professional Skills: Analyzation, Attention to Detail, Teamwork, Confidentiality, Proofreading Agency OverviewHealth Information Technician 2Who we are:At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH.DBH Values:Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused) Collaborative (Approachable, Reasonable, Transparent) Value DrivenInnovative (Yes Before No) Strong Sense of UrgencyOur team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued.The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the health and well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second-chance hiring, and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team.Job DescriptionPlease note: Effective October 1, 2025, the Ohio Department of Mental Health & Addiction Services has transitioned to its new name-the Ohio Department of Behavioral Health. This change reflects our continued commitment to providing comprehensive, person-centered care that addresses the full range of behavioral health needs for Ohioans. All positions and services now fall under the Ohio Department of Behavioral Health as we move forward in serving individuals, families, and communities across the state. What you'll do at DBH:Meet with and interview patients Patient billing including responding to billing inquiries and issues Process new applications, suspensions, terminations, appeals, and payments Coordinate (HCAP) Hospital Care Assurance ProgramLiaison to Social Work and Internal customers Diagnostic Coding advisor Attend meetings, seminars, and trainings Organize and monitor EHR and medical records to ensure compliance Enforce all State, and Federal guidelines Comply with Medicaid/Medicare standards, and follow CMS guidelines This is an hourly position covered by the OCSEA/AFSCME bargaining unit (union), with a pay range of #29 on the OCSEA Pay Range Schedule. Normal working hours are Monday - Friday 8:00 am - 4:30 pm, M-F. This position is located within our Northcoast Behavioral Healthcare at 1756 Sagamore Road, Northfield, Ohio.Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.Additional Salary / Appointment Information: 3% increase July 1, 2026.Longevity supplement after 5 years of service Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes: Medical Coverage Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period Paid time off, including vacation, personal, sick leave and 11 paid holidays per year Childbirth, Adoption, and Foster Care leave Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more) Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation) *Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsMINIMUM CLASS QUALIFICATIONS FOR EMPLOYMENT:Completion of health information technology or health information administration program offered by technical school oruniversity/college which would qualify applicant for accreditation as registered health information administrator (RHIA) orregistered health information technician (RHIT). If curriculum did not include training in pharmacology, applicants mustalso have 1 course in pharmacology. Completion of 90 hr. national association of practical nurses educational servicesmay be substituted for 1 course in pharmacology. MAJOR WORKER CHARACTERISTICS:Knowledge of health information technology or health information administration program; JCAH & Medicare/Medicaidregulations governing medical record keeping; laws governing confidentiality of patient information; medical terminology.Skill in use of typewriter & calculator. Ability to deal with problems involving few variables within familiar context; writeroutine business letters, evaluations or records following standard procedures; write meaningful, concise & accuratereports; proofread medical records & reports & recognize errors & missing information; gather, collate & classifyinformation about data, people or things. Required Educational TranscriptsOfficial transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution's website will not be accepted. The Ohio Department of Behavioral Health reserves the right to evaluate the academic validity of the degree-granting institution.Supplemental InformationApplication ProceduresTo be considered for this position, you must apply online through this posting website (careers.ohio.gov). We no longer accept paper applications. When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. We will not give credit for your qualifications, experience, education, and training in the job selection process if there is no evidence provided on your application. In addition, “see resume” is not a substitution for completing supplemental questions. Answers to the supplemental questions must be fully supported by the work experience/education sections of your application. You may check the status of your application by signing into your profile on this website (careers.ohio.gov). We will communicate with you through the email you provided in your profile and job application. Be sure to check your email regularly.Background Check NoticeThe final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.Rule 5122-7-21, “Background check on applicants,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Behavioral Health.If you require a reasonable accommodation for the application process, assessment &/or interview, please contact Andrew Seifert, EEO/ADA Administrator at *************************** or ************.***For safety sensitive positions and unclassified permanent positions ONLY.All final applicants tentatively selected for this class will be required to submit to urinalysis to test for illegal drug use prior to appointments. An applicant with a positive test shall not be offered employment.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.

Job Title: HIM Scanning Specialist Schedule: Full-time, Monday-Friday, 8:00 am - 4:30 pm About the Role: Southwoods Health is seeking an HIM Scanning Specialist to join our team at the Southwoods Executive Centre. This role is essential to maintaining the integrity of our medical records through standardized processes and department policy administration. The specialist assists in the compilation, scanning, indexing, and filing of patient information into the Electronic Medical Record (EMR) while ensuring the accuracy, security, and confidentiality of all facility records. Essential Duties: Collects, processes, scans, files, and maintains medical records in accordance with facility policies and procedures. Ensures the accuracy and legibility of all scanned documents. Prioritizes time-sensitive documents to ensure immediate availability within the EMR. Follows established processes to identify and correct chart deficiencies and errors. Secures necessary signatures to complete charts, including coordinating with physician offices regarding missing signatures or reports. Obtains missing chart contents required to finalize the medical record. Maintains a filing and storage system that meets facility requirements for organized, timely retrieval. Adheres to established procedures for cross-referencing and indexing medical records. Manages a secure check-out and return system for physical medical records. Ensures the confidentiality, security, and physical safety of all facility medical records. Arranges for the appropriate disposal of medical records per facility policy, when applicable. Participates in HIM Department performance improvement activities and performs other clerical duties as assigned. Qualifications: Required: At least one year of experience in HIM-related duties. Formal training or coursework in business office activities. Previous experience with medical terminology or coding. Excellent communication and computer skills. Strong ethical character with a commitment to professional integrity. Comprehensive understanding of HIPAA requirements as they relate to this position. Preferred: 5+ years of experience in medical records. Bachelor's degree in a related field. Apply Today: At Southwoods, it's not just about the treatment, but how you're treated. Join a team dedicated to excellence. ************************ #SWH

Stark State College is looking for a Financial Aid & Registration Specialist who is committed to helping students and families navigate enrollment, financial aid, and registration with confidence and care. Typical Hours of Work: Typical hours are Monday through Friday, 8:00 p.m. - 4:30 p.m. Location: Main Campus, North Canton. Pay: $37,808 to $49,151 commensurate with experience. Who We Are: The positive energy at Stark State College comes from exceptionally dedicated employees who work hard for students. Success for both our employees and our students is the result. You'll be a great fit if: You'll be a great fit if you enjoy helping students navigate financial aid and registration processes, including FAFSA assistance, eligibility verification, award processing, class registration, academic records, and graduation support. This role requires strong attention to detail, comfort with college systems and technology, and a willingness to stay current on institutional, state, and federal policies while collaborating on special events that promote student success. Typical Responsibilities Include: * Process and maintain academic and student records, including registration, add/drop/withdraw transactions, schedule changes, degree audit support (Degree Works), application data entry, transcript processing, document requests, and institutional and student reporting. * Serve as secondary System Administrator for Starfish/EAB by performing term-based updates, system configuration, faculty advisor transitions, routine maintenance, reporting, and support of advising and student success initiatives. * Track, troubleshoot, and escalate Starfish technical issues to IT or the vendor; collaborate with Academic Affairs and other stakeholders to ensure effective and aligned use of the platform. * Utilize and maintain working knowledge of college systems (including Banner, ODHE/HEI, Xtender, Parchment, Degree Works, and Starfish) to verify eligibility, process academic records, and enhance workflows through technology. * Coordinate and participate in registration activities, special registration events, and graduation ceremonies; stay current on institutional policies and procedures related to student registration and academic affairs. To view the full job description, click here. To be Considered You'll Need: Associate degree required. Two (2) years of experience in a fast-paced office/administrative environment required. Preferred Qualifications (although not required): Business or accounting fields preferred. Two (2) years of experience in financial aid environment or higher education preferred, although not required. Click Here to View Outstanding Benefits You Can Expect From Stark State College: Full-time employees can expect excellent medical, dental & vision coverage; paid life and AD&D insurance; state pension/retirement (OPERS/STRS); paid time off, sick leave and paid holidays; paid Stark State tuition, tuition reimbursement and employee assistance program The work you do at Stark State will matter to the thousands of students who walk through our doors, and eventually across the commencement stage, on their journey to a better tomorrow. Come join us and learn how your aspirations can be part of a better future for them - and you. We love meeting stellar candidates, so please don't hesitate to apply.

Job Description The Coder is responsible to review, abstract and assign appropriate CPT/HCPC and ICD 10 codes to all BMS clinic visits as well as services provided by BMS providers in the hospital setting. The Coder is also responsible to assist the Revenue Cycle team. Under the direction of the System Director of Revenue Cycle, the Coder collaborates with the Providers, BMS Practice Managers, and COO to ensure timely and compliant billing for services provided. Job Requirements Minimum Education Requirement Training/certification from an accredited coding/billing program. Must be certified upon hire, or successfully complete certification exam within 3 months of hire. Minimum Experience Requirement Three years' experience in medical office billing preferred. Working knowledge of computers, billing and basic office software, especially Excel. Ability to communicate with all levels of staff. Analytical ability to detect trends in reimbursement/collections and to recommend or take corrective action. Prior experience using encoder software. Demands are typical of a position in a medical billing office, with extensive periods of sitting at a desk working on a computer. External applicants, as well as position incumbents who become disabled, must be able to perform the essential functions, either unaided or with the assistance of a reasonable accommodation, to be determined on a case-by-case basis. Required Skills Because medical billing duties are so varied, a flexible skill set is needed to perform them well. The following skills and personality traits are necessary to succeed in the field of medical billing/collections. Ability to multi-task Ability to understand insurance denials and payer remittances Ability to understand different insurance policies/coverages Ability to employ people skills to handle different personalities and situations Essential Functions Coder responsibilities below are subject to change as the job demands change: Using encoder software to compliantly apply appropriate CPT/HCPC and ICD codes to claims. Use claims submission software to review and resolve any rejected/denied or otherwise unpaid claims. Promptly reports any trends or issues impacting timely coding and billing of claims to management team. Collaborates with team, including providers, practice managers and revenue cycle to resolve. Act as a consultant for billing/coding questions from BMS practice staff. Maintain coding credential and staying up to date on changing guidelines by obtaining an appropriate number of CEUs Researching unpaid claims. Submitting appeals as necessary. Researching and resolving credit balances. Employee Statement of Understanding I understand that this document is intended to describe the general nature and level of work being performed. The statements in this document are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Monday thru Friday 8am to 430pm Full Time FTE 40 hour per week

Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure classifies request type correctly logs request into ROI software retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository) performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI) checks for accurate invoicing and adjusts invoice as needed releases request to the valid requesting entity Rejects requests for records that are not HIPAA-compliant or otherwise valid For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure Documents in ROI software all exceptions, communications, and other relevant information related to a request Alerts supervisor to any questionable or unusual requests or communications Alerts supervisor to any discovered or suspected breaches immediately Alerts supervisor to any issues that will delay the timely release of records Answers requestor inquiries about a request in an informative, respectful, efficient manner Stores all records and files properly and securely before leaving work area. Ensures adequate office supplies available to carry out tasks as soon as they arise Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs Understands that healthcare facility assignments (on-site and/or remote) are subject to change Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations Maintains confidentiality, security, and standards of ethics with all information Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment Must adhere to all VRC policies and procedures. Completes required training within the allotted timeframe Creating invoices and billing materials to send to our clients Ensuing that client information details are kept up to date All other duties as assigned. Requirements Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable. Salary Description $17-$18

We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: QMS Auditor Do you believe the world deserves excellence? BSI (British Standards Institution) is the global business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Our Medical Devices (or Regulatory Services) team ensures patient safety while supporting timely market access for our clients' medical device products globally. BSI is an accredited ISO 13485 Certification Body recognized in many global markets Essential Responsibilities: Analyze quality systems and assess ISO 13485, CE Marking and MDSAP schemes. Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame. Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth. Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team. Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met. Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested Plan/schedule workloads to make best use of own time and maximize revenue-earning activity. Education/Qualifications: Associate's degree or higher in Engineering, Science or related degree required Minimum of 4 years experience in the medical device field including at least 2 years must be hands-on medical device design, manufacturing, testing or clinical evaluation experience. The candidate will develop familiarity with BSI systems and processes as they go through the qualification process. Knowledge of business processes and application of quality management standards. Good verbal and written communication skills and an eye for detail. Be self-motivated, flexible, and have excellent time management/planning skills. Can work under pressure. Willing to travel on business intensively. An enthusiastic and committed team player. Good public speaking and business development skill will be considered advantageous. The salary for this position can range from $98,100 to $123,860 annually; actual compensation is based on various factors, including but not limited to, the candidate's competencies, level of experience, education, location, divisional budget and internal peer compensation comparisons. BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off. #LI-REMOTE #LI-MS1 About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: QMS Auditor Do you believe the world deserves excellence? BSI (British Standards Institution) is the global business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Our Medical Devices (or Regulatory Services) team ensures patient safety while supporting timely market access for our clients' medical device products globally. BSI is an accredited ISO 13485 Certification Body recognized in many global markets Essential Responsibilities: * Analyze quality systems and assess ISO 13485, CE Marking and MDSAP schemes. * Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate * Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame. * Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth. * Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team. * Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met. * Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested * Plan/schedule workloads to make best use of own time and maximize revenue-earning activity. Education/Qualifications: * Associate's degree or higher in Engineering, Science or related degree required * Minimum of 4 years experience in the medical device field including at least 2 years must be hands-on medical device design, manufacturing, testing or clinical evaluation experience. * The candidate will develop familiarity with BSI systems and processes as they go through the qualification process. * Knowledge of business processes and application of quality management standards. * Good verbal and written communication skills and an eye for detail. * Be self-motivated, flexible, and have excellent time management/planning skills. * Can work under pressure. * Willing to travel on business intensively. * An enthusiastic and committed team player. * Good public speaking and business development skill will be considered advantageous. The salary for this position can range from $98,100 to $123,860 annually; actual compensation is based on various factors, including but not limited to, the candidate's competencies, level of experience, education, location, divisional budget and internal peer compensation comparisons. BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off. #LI-REMOTE #LI-MS1 About Us BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

Requirements Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable. Salary Description $17-$18

Full-time Description At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can-do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more Robust earned paid time off program (PTO) Federal Loan Forgiveness Program (available on eligible roles) Professional Development Support SCOPE OF ROLE Reporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling. HOW YOU'LL SUCCEED Demonstrate a friendly, courteous and welcoming first impression to patients and their families. Ensure all patient registration items, required data and documents are consistently and accurately captured and updated as needed in the EHR. Demonstrate the ability to accurately schedule all of SH's available services while ensuring provider/clinician schedules are effectively managed. Consistently address and collect copayments and other amounts owed, ensuring patients are aware of their financial responsibility and referring them for financial assistance when needed. Consistently demonstrate dependability, patience, kind and professional communication, and willingness to assist colleagues. Demonstrate reliability and punctuality by ensuring excellent attendance with minimal unplanned time off/call-offs and scheduling planned time off as needed. Ensure all patient insurance and coverages have been properly verified and are accurately reflected in the EHR. Provide administrative support to the office including scanning, faxing and mailing. Demonstrate efficiency through multi-tasking and organization to ensure all daily tasks are consistently completed. Demonstrate proficiency in Epic, our EHR, and other platforms necessary to complete assigned tasks. Protect patient confidentiality and right to privacy by adhering to HIPAA regulations at all times. Other duties as assigned. Requirements KNOWLEDGE & EXPERIENCE High School Diploma or equivalent required. 1 year office, customer service, or related experience required. Medical office experience preferred. Previous experience in a primary care of behavioral health setting preferred. Knowledge of insurance, specifically Medicare, Medicare Advantage, and Medicaid preferred. Experience working with an EHR system required; EPIC experience preferred. Demonstrated proficiency with Microsoft Office, Word, and Excel. WORKING CONDITIONS Work is normally performed in a typical interior/office/clinical work environment. While hours of operation are generally standard, flexibility to work evenings and extended hours may be required. Requires periods of sitting, standing, telephone, and computer work. Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology. Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology. Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted. Possible exposure to blood borne pathogens while performing job duties. Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday. Sufficient dexterity to operate a PC and other office equipment. This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.

Job DescriptionDescription As a Patient Services Representative you will handle inbound calls and provide thorough, efficient, and accurate account updates on for each call made or received and update records information about status of customer and status of contact effort. The Patient Services Representative assists with appointment scheduling activities for all practice centers. Schedule What you will be doing Accurate computer input of patient demographics. Procure appropriate referrals and type referral follow-up letters when necessary. Assure daily schedules and medical records are reviewed. Schedule patient appointments when needed. Filing and distribution of patient medical records. Check out patients including collection of appropriate fees, all forms are completed properly, updating of medical records with correct labels. Completion of data spreadsheets in timeframe specified by organizational processes. Answering and managing of multi-line phone system. Processing of faxes daily. Stay current with the latest technologies & medications and be able to answer general patient questions (premium IOL's, etc..) Verification of medical benefits for surgery and injections. Discuss benefits and costs of non-covered benefits with patients Complete consent and other necessary forms for surgery Forward packet of surgical paperwork to appropriate surgical facility/hospital Inform patient of any pre-admission testing (labs, EKG, etc.) as needed. Also of what is expected day of surgery, answer any pre-surgical questions, and inform of follow up care. Schedule/board patient at correct facility (fax date/doctor/which eye/general information) with the appropriate boarding information per each surgical location requirements Type History & Physical forms Able to accurately complete surgery encounter form. Must comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook. Perform any other duties assigned to accomplish the task at hand. What you know Required High school diploma or GED Strong verbal and written communication skills Desire Telephone operator or high call volume experience What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture

Job DescriptionDescriptionGreet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Schedule: What you will be doing Greet and check in patients in a friendly, courteous, and professional manner. Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs. Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration. Prepares paperwork for patient visits. Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution. Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes. Acts as a liaison between patients, guests, back office staff and providers. Reconciles cash against daily charge and cash reports. Schedule and confirm patient appointments as needed. Create, distribute, and file new patient charts/medical records. Perform clerical tasks such as copying, sorting, scanning, and faxing. Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc. Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook. Perform any other duties as assigned What you know Required High school diploma or GED Strong verbal and written communication skills Desire Telephone operator or high call volume experience Entry Level BSM Consulting : New Employee Orientation 1st Health Compliance Training (as required) What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture

Patient Service Representative. Samaritan Rehab - (260000DB) Description Benefits include: · Competitive hourly rate · Tuition reimbursement after six months · Ashland University Discount · Career Ladder ProgressionYou will be working the closing shift (until 6 pm) Monday-Thursday, and until 4:00pm on Friday. Start time for each day could be a agreeable time between 9 and 10am (or as late as 10:30 M-Thurs) to meet weekly hour expectations. What You Will Do Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports department operations as needed. Additional Responsibilities Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications EducationHigh School Equivalent / GED (Required) Work Experience1+ years related experience as a Secretary/Receptionist (Preferred) and Customer service experience preferably in the medical field. (Required) Knowledge, Skills, & Abilities Typing skills - 30 wpm. (Required proficiency) Excellent verbal/communication skills. (Required proficiency) Detail oriented. (Required proficiency) Basic computer knowledge. (Required proficiency) ICD9 coding and medical terminology. (Preferred proficiency) Physical DemandsStanding Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements10% Primary Location: United States-Ohio-AshlandWork Locations: 2163 Claremont Ave 2163 Claremont Ave Ashland 44805Job: Rehabilitation ServicesOrganization: Samaritan_Medical_CenterSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: NoRemote Work: NoJob Posting: Jan 16, 2026, 7:04:38 PM

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR 0K00ahRB3A

Apex Skin is a physician-led and rapidly growing dermatology practice committed to delivering exceptional patient experiences. We are seeking a talented and motivated Lead Medical Receptionist to provide front-office support and ensure smooth patient flow throughout the clinic. This role includes greeting and checking in patients, managing appointment scheduling, handling insurance verification, processing payments, and assisting with administrative tasks that support clinical operations. The ideal candidate demonstrates strong communication skills, attention to detail, and the ability to thrive in a fast-paced, team-oriented environment while maintaining professionalism and compassion in every patient interaction. Schedule Full-time, Monday through Friday [40 hours per week] Occasional Saturday Mornings Essential Functions Answer incoming calls with professionalism, courtesy, and consistent phone etiquette. Maintain knowledge of insurance plans, terminology, and verification processes. Provide exceptional customer service while greeting, checking in, and assisting patients. Assist Medical Assistants with patient-related phone calls and follow-up tasks. Schedule appointments in person, via phone, or email while optimizing provider time and patient satisfaction. Maintain and update patient accounts, including personal and financial information. Record and collect payments; process third-party claims; and follow revenue procedures accurately. Ensure confidentiality and protection of all patient information. Follow established policies and procedures and alert leadership to needed changes. Maintain a clean, welcoming, and calming reception area to reduce patient anxiety. Support team operations and contribute to collective goals. Monitor office supply levels, anticipate needs, and place orders as required. Keep reception and waiting areas cleaned, organized, and patient-ready. Manage daily schedule accuracy, including scrubbing the schedule, monitoring the wait list, and maintaining follow-up lists. Enter insurance data with accuracy and without errors. Call and document communication with patients who cancel or no-show. Verify patient insurance coverage with accuracy. Balance and close out collections at end of day. Use EMR systems, including ECW; perform scanning, data entry, and spreadsheet tracking. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications Strong communication and interpersonal skills Ability to multitask in a fast-paced environment Flexibility and adaptability Customer service mindset with professionalism and patient focus Excellent time management and organizational skills Attention to detail and accuracy Proficiency in basic computer applications and scheduling systems Knowledge of medical terminology Word processing and data entry skills Bachelor's degree or equivalent experience in a relevant field preferred 2+ years of experience as a Medical Receptionist is a must (dermatology experience is a plus!) Certification as a Medical Receptionist preferred, or willingness to obtain certification Career Growth Opportunities Motivated Medical Receptionists may pursue: Transition into a Medical Assistant role with training and certification support Front Office Coordinator positions Cross-training in scheduling, billing, or insurance verification Patient Services or Administrative Specialist roles Opportunities to grow into supervisory or office management positions over time Apex Skin provides training, mentoring, and development opportunities for individuals who demonstrate skill, reliability, compassion, and a commitment to exceptional patient care. Physical Requirements & Work Environment Prolonged periods of sitting at a desk and working on a computer, with frequent standing, walking, and movement within the office Manual dexterity for typing, data entry, and handling office equipment Ability to speak clearly, hear callers, and interact with patients in person Visual acuity sufficient to read patient information and EMR screens Ability to occasionally lift up to 20 pounds (e.g., office supplies) Work performed in a professional medical office setting with regular interaction with patients, providers, and staff Fast-paced environment requiring multitasking, attention to detail, and calm communication Exposure to cleaning supplies, office equipment, and moderate noise levels Must adhere to all health and safety policies, including infection control standards Apex Skin Culture Apex Skin fosters a collaborative, patient-first environment built on compassion, clinical excellence, and teamwork. We believe in a respectful and supportive workplace where employees feel valued, trusted, and empowered to contribute to exceptional patient experiences and meaningful clinical care. Employee Health & Safety Requirements: All patient-facing employees are required to provide proof of a TB test within the past 12 months and an annual flu vaccination as part of Apex Skin's employee health and safety protocols. The Hepatitis B vaccination series is also strongly recommended for clinical staff due to potential occupational exposure risks. Apex Skin complies with federal and Ohio law by providing reasonable accommodations for medical conditions or sincerely held religious beliefs that prevent vaccination. Employees seeking an accommodation should contact Human Resources for more information. Equal Employment Opportunity Statement: Apex Skin provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Apex complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. Summary: Responsibilities And Duties: The Patient Service Representative I may be expected to perform any of the following and other duties as assigned: Provides exceptional customer service during every encounter with patients, families, visitors and OhioHealth physicians and associates Accept inbound calls within a specific response-to-call timeframe following customer service standards at all time Makes outbound calls with according to the standard work and following customer service standards. Accurately identifies patient in the EMR system. Adhere to the department Standard Work Obtains and enters accurate patient demographic and financial information while maintaining patient confidentiality Uses critical thinking skills to make decisions, resolve issues, or escalate concerns Verifies insurance eligibility using online eligibility system, payer websites or by phone call Processes faxes and transcribes information into the system's EMR. Follow protocols for directly contacting the care centers regarding urgent patient requests and ensure timely follow up Schedules outpatients appointments Generates, prints, and provides patient estimates utilizing price estimator products Inform patient of any outstanding balance, collect balance and co-payment or provide financial assistance information Answers questions or concerns regarding insurance residuals and self-pay accounts Uses knowledge of CPT codes to accurately select codes from clinical descriptions Identifies and/or determines patient Out of Network acceptance into the organization Explains billing procedures, hospital policies and provides appropriate literature and documentation Update/notate all accounts using appropriate standard work Reviews insurance information and determines need for referrals and/or financial counseling. Educates patients on MyChart, including activation Adhere to policy and procedures Participate in and contribute to development of Lean processes. Complies with all organizational, state and federal laws and regulations related to patient privacy and confidentiality (ie. PHI, HIPAA, etc.) Work collectively in a professional manner Confirms physician's orders/visit purpose Verifies multidisciplinary patient schedules for Outpatient visits to expedite patient processing Obtains Release of Information authorization from patients to release medical records Uses conflict resolution skills and service recovery to handle customer service concerns Resolve patient complaints and concerns and, if unable to resolve, escalate appropriately Provides information to physician offices and other hospital departments when needed Minimum Qualifications: High School or GED (Required) Additional Job Description: Typing of 40 wpm, excellent communication, organization, and basic computer skills. KIND and LENGTH of EXPERIENCE 1-2 years of previous experience in the service industry with a focus on delivering exceptional customer service or 1-2 years previous experience in a Medical Office setting or 1-2 years previous experience in a Call Center or 1-2 years previous experience in Collections Work Shift: Day Scheduled Weekly Hours : 40 Department Patient Contact Center Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment Remote Work Disclaimer: Positions marked as remote are only eligible for work from Ohio.

Full-time Description At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can-do mindset, then Signature Health is the best place for the next step in your rewarding career. As a full-time employee, you will have access to the following employer/employee paid benefits: Medical, Dental, Vision, 401k match, HealthJoy - a no cost medical and mental health online resource available Day 1, and much more Robust earned paid time off program (PTO) Federal Loan Forgiveness Program (available on eligible roles) Professional Development Support SCOPE OF ROLE Reporting to the Manager, Patient Services, the Patient Services Representative will provide excellent patient support by insuring the thorough completion of patient registration, maintaining the accuracy of patient information and insurance coverages in the EHR and through proficient scheduling. The Patient Service Representative will ensure a consistently excellent patient experience when answering phone calls, greeting patients and their families, checking in patients for their appointments and assisting patients with scheduling. HOW YOU'LL SUCCEED Demonstrate a friendly, courteous and welcoming first impression to patients and their families. Ensure all patient registration items, required data and documents are consistently and accurately captured and updated as needed in the EHR. Demonstrate the ability to accurately schedule all of SH's available services while ensuring provider/clinician schedules are effectively managed. Consistently address and collect copayments and other amounts owed, ensuring patients are aware of their financial responsibility and referring them for financial assistance when needed. Consistently demonstrate dependability, patience, kind and professional communication, and willingness to assist colleagues. Demonstrate reliability and punctuality by ensuring excellent attendance with minimal unplanned time off/call-offs and scheduling planned time off as needed. Ensure all patient insurance and coverages have been properly verified and are accurately reflected in the EHR. Provide administrative support to the office including scanning, faxing and mailing. Demonstrate efficiency through multi-tasking and organization to ensure all daily tasks are consistently completed. Demonstrate proficiency in Epic, our EHR, and other platforms necessary to complete assigned tasks. Protect patient confidentiality and right to privacy by adhering to HIPAA regulations at all times. Other duties as assigned. Requirements KNOWLEDGE & EXPERIENCE High School Diploma or equivalent required. 1 year office, customer service, or related experience required. Medical office experience preferred. Previous experience in a primary care of behavioral health setting preferred. Knowledge of insurance, specifically Medicare, Medicare Advantage, and Medicaid preferred. Experience working with an EHR system required; EPIC experience preferred. Demonstrated proficiency with Microsoft Office, Word, and Excel. WORKING CONDITIONS Work is normally performed in a typical interior/office/clinical work environment. While hours of operation are generally standard, flexibility to work evenings and extended hours may be required. Requires periods of sitting, standing, telephone, and computer work. Hearing: adequate to hear clients or patients in person, over the telephone or through telehealth technology. Speaking: adequate to speak to clients or patients in person, over the telephone or through telehealth technology. Vision: Visual acuity adequate to perform job duties, including reading information from printed sources and computer screens. Physical effort required: occasional lifting and carrying items weighing up to 15 pounds, unassisted. Possible exposure to blood borne pathogens while performing job duties. Frequent bending, reaching, and repetitive hand movements, standing, walking, squatting and sitting, with some lifting, pushing and pulling exerted regularly throughout a regular workday. Sufficient dexterity to operate a PC and other office equipment. This Success Profile is not an exhaustive list of all functions or requirements that you may be required to perform; you may be required to perform other job-related assignments as requested by your supervisor or the company. You must be able to perform the essential functions of the position satisfactorily; however, if requested, reasonable accommodations may be made to enable you to perform the essential functions of this job, absent undue hardship. Signature Health may revise this Success Profile at any time, with or without advanced notice. All employees of Signature Health are required to comply with the Signature Health Annual Influenza Vaccination Policy. This policy requires employees to obtain an annual flu vaccination. A medical and/or religious exemption may be submitted for review by the Signature Health Review Committee. Exemption requests are not guaranteed to be approved. Signature Health is a drug-free workplace. After receiving a conditional job offer, all applicants must successfully pass a pre-employment drug screen.

Front Office Registrar - Physical Therapy & Rehabilitation Services Southwoods Health Boardman, OH | 32 Hours Per Week Join Our Team Southwoods Health is seeking a professional and welcoming Front Office Registrar to join our Physical Therapy and Rehabilitation Services team in Boardman. As the first point of contact for our patients, you will play a vital role in ensuring a seamless and positive healthcare experience. Schedule & Benefits Hours: Monday - Friday (32 hours per week). Shift Details: Standard daytime hours; one evening shift per week until 7:00 PM is required. Work-Life Balance: No weekends. Compensation: This position includes a competitive benefits package. Key Responsibilities Patient Coordination: Manage front desk operations, including greeting patients and managing the reception area with a focus on exceptional customer service. Scheduling: Coordinate and schedule patient appointments efficiently within the physical therapy department. Communication: Handle high-volume phone inquiries, providing information and directing calls to appropriate clinical staff. Insurance Verification: Perform insurance eligibility checks and authorizations to ensure accurate billing and patient coverage. Administrative Support: Maintain accurate patient records and perform other administrative duties to support the multidisciplinary team. Qualifications Experience: Previous medical office experience is preferred, though not required. Skills: Strong communication skills, attention to detail, and the ability to multitask in a busy clinical environment. Technology: Proficiency with basic computer systems and a willingness to learn Electronic Medical Record (EMR) software. Why Southwoods? Southwoods Health is a premier, physician-owned health system consistently ranked among the top in the nation for patient satisfaction. We offer a collaborative work environment where employees are treated with the same care and respect as our patients. At Southwoods, it's not just about the treatment, but how you're treated. #SWH ************************

Patient Service Representative Parma - (25000B3H) Description Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports department operations as needed. Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Full time 36 hours per week. Monday-Friday. The location is the Parma Medical Center. Will support the outpatient therapy clinic. Day shift. Qualifications High School Equivalent / GED required. 1+ years related experience as a Secretary/Receptionist preferred and Customer service experience preferably in the medical field required. Typing skills - 30 wpm. Excellent verbal/communication skills. Detail oriented. Basic computer knowledge. ICD9 coding and medical terminology. Primary Location: United States-Ohio-ParmaWork Locations: 6681 Ridge Road 6681 Ridge Road Parma 44129Job: Rehabilitation ServicesOrganization: Parma_Medical_CenterSchedule: Full-time Employee Status: Regular - ShiftDaysJob Type: StandardJob Level: Entry LevelTravel: NoRemote Work: NoJob Posting: Jan 19, 2026, 6:18:49 PM

The full time Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. This person will be cross-trained in all areas of the front desk. What you will be doing Greet and check in patients in a friendly, courteous, and professional manner. Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs. Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration. Prepares paperwork for patient visits. Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution. Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes. Acts as a liaison between patients, guests, back office staff and providers. Reconciles cash against daily charge and cash reports. Schedule and confirm patient appointments as needed. Create, distribute, and file new patient charts/medical records. Perform clerical tasks such as copying, sorting, scanning, and faxing. Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc. Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook. Perform any other duties as assigned What you know High school diploma or GED Strong verbal and written communication skills Must have or be willing to get a BLS certification (we offer it and cover the costs) Must meet the physical demands of being able to lift up to 50 pounds Desire Telephone operator or high call volume experience Entry Level About Midwest Vision Partners Midwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst™ philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels. Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence.