Medical records clerk jobs in Carmichael, CA - 84 jobs

General Purpose The primary purpose of your job position is to maintain resident medical records and health information systems in accordance with current federal and state guidelines as well as in accordance with our facility's established privacy policies and procedures. Essential Duties Administrative Functions • Receive and follow work schedule/instructions from your supervisor and as outlined in our established policies and procedures. • Assist in organizing, planning and directing the medical records department in accordance with established policies and procedures. • Assist the Medical Records/Health Information Consultant as required. • Maintain minutes of meetings. File as necessary. • Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility, to assure that medical records can be properly maintained. • Assist in recording all incidents/accidents. File in accordance with established policies and procedures. • Retrieve resident records (manually/electronically). Deliver as necessary. • Files information such as nurses' notes, resident assessments, progress notes, laboratory reports, x-ray results, correspondence, etc., into resident charts. • Collect, assemble, check and file resident charts as required. • Assist MDS Coordinator in scheduling assessments in accordance with current facility and OBRA guidelines. • Ensure incomplete records/charts are returned to appropriate departments or personnel for correction. • Assist in developing procedures to ensure resident records are properly completed, assembled, coded, signed, indexed, etc., before filing. • Establish a procedure to ensure resident charts/records do not leave the medical records room except as authorized in our policies and procedures. • Maintain a record of authorized information released from charts/records, i.e., type information, name of recipient, date, department, etc. • Abstract information from records as authorized/required for insurance companies, Medicare, Medicaid, VA, etc. in accordance with current Privacy Rules. • Index medical records as directed by the medical records/health information consultant. • Maintain various registries as directed including register for admission and discharge of residents. • Transcribe and type reports for physicians as necessary. • Collect charts, assemble them in proper order, and inspect them for completion. • Pick up and deliver resident medical records from wards, nurses' stations, and other designated areas as necessary. • Batch resident information into the computer and retrieve resident demographic information as appropriate or as instructed. • Answer telephone inquiries concerning medical records functions. Prepare written correspondence as necessary. • Retrieve medical records when requested by authorized personnel (i.e., physicians, nurses, government agencies and personnel, etc.) • Assure that medical records taken from the department are signed out and signed in upon return to the department. • File active and inactive records in accordance with established policies. • Index medical records as directed. • Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator. • Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator. • Report any known or suspected unauthorized attempt to access facility's information system. • Assume the administrative authority, responsibility, and accountability of performing the assigned duties of this position. Committee Functions • Perform secretarial duties for committees of the facility as directed. • Collect and assemble/compile records for committee review, as requested, and prepare reports for staff/other committees as directed. Personnel Functions • Report known or suspected incidents of fraud to the Administrator. • Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines. Staff Development • Attend and participate in mandatory facility in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.). • Attend and participate in workshops, seminars, etc., as approved. Safety and Sanitation • Report all unsafe/hazardous conditions, defective equipment, etc., to your supervisor immediately. Equipment and Supply Functions • Report equipment malfunctions or breakdowns to your supervisor as soon as possible. • Ensure supplies have been replenished in work areas as necessary. • Assure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of workday, etc. Budget and Planning Functions • Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc. Other duties as assigned. Supervisory Requirements You are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED. Must be able to type a minimum of 45 words per minute and use dictation equipment. A working knowledge of medical terminology, anatomy and physiology, legal aspects of health information, coding, indexing, etc., preferred but not required. On-the-job training provided in medical record and health information system procedures. Must be knowledgeable of medical terminology. Be knowledgeable in computers, data retrieval, input and output functions, etc. Language Skills Must be able to read, write, speak, and understand the English language. Ability to read technical procedures. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Must possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to deal tactfully with personnel, residents, visitors and the general public. Must possess the ability to work harmoniously with other personnel. Must possess the ability to minimize waste of supplies, misuse of equipment, etc. Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices. Be able to follow written and oral instructions. Must not pose a direct threat to the health or safety of other individuals in the workplace. Physical Demands Must be able to move intermittently throughout the workday. Must be able to speak and write the English language in an understandable manner. Must be able to cope with the mental and emotional stress of the position. Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Must function independently, have personal integrity, have flexibility, and the ability to work effectively with other personnel. Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination. Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office areas as well as throughout the facility. Moves intermittently during working hours. Is subject to frequent interruptions. Works beyond normal working hours, weekends and holidays and on other shifts/positions as necessary. Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.). Attends and participates in continuing educational programs. Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants. Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses. Communicates with nursing personnel, and other department personnel. Is subject to hostile and emotionally upset residents, family members, personnel, visitors, etc. Is involved with residents, family members, personnel, visitors, government agencies and personnel, etc., under all conditions and circumstances. May be subject to the handling of and exposure to hazardous chemicals. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

At NorthBay Health the Call Center Patient Services Representative performs general office duties including appointment scheduling, determining and verifying insurance eligibility, and processing of detailed messages to physicians. The Patient Services Representative functions as part of a clerical, clinical, and customer service team in support of primary care practices. At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey. Qualifications Education: High School Graduate or equivalent preferred. Some college business or computer course work essential. Licensure/Certification: Current AHA or equivalent in basic CPR. Course work in medical terminology preferred. Experience: 1-2 years working in a healthcare environment required. 1-2 years direct experience working in a call center environment preferred. Strong experience in insurance verification preferred. Strong communication skills and dynamic customer service experience preferred. Skills: Strong organizational and written and spoken communication skills essential. Demonstrated mastery of practice management systems is required with CPT, ICD9 coding experience beneficial. Experience in the following areas preferred: appointment scheduling, registration process, insurance verification, primary care preventive care. Demonstrated ability to work independently on a variety of complex tasks, managing competing deadlines. Bilingual capability preferred. Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. Compensation: Hourly Salary Range Min $30.20 - Max $36.70 (Offered hourly rate based on years of experience) 10% per diem differential included in salary range Plus, Generous Shift Differentials

Who We Are Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plans. Deployed by over 75 health plans, including many of the top 20, and representing more than 170 million lives, Machinify's AI operating system, combined with proven expertise, untangles healthcare data to deliver industry-leading speed, quality, and accuracy. We're reshaping healthcare payment through seamless intelligence. Location: : Northern California preferred but open to Remote comfortable working in Eastern, Central and Pacific time zones. About the Opportunity At Machinify, we're constantly reimagining what's possible in our industry-creating disruptively simple, powerfully clear ways to maximize our clients' financial outcomes today and drive down healthcare costs tomorrow. As part of the Complex Payment Solutions team, you will, as a Health Information Technician, you will be on the front lines of this mission supporting the secure and timely collection of health records, ensuring data accuracy, and providing exceptional service to providers and partners. You'll work in a collaborative environment, leveraging technology platforms to streamline processes and contribute to the team's performance goals. What you'll do Retrieve medical records through outbound provider calls, portals, fax, and email. Accurately document call outcomes, follow-up activities, and record statuses within system platforms. Support call center workflows by contacting providers, verifying information, and managing escalations to ensure timely retrieval. Perform data entry and tracking of medical record documentation in compliance with HIPAA and internal standards. Use EMR systems, internal databases, and vendor tools to monitor record status and ensure record completeness. Escalate delays, provider refusals, or system issues to leadership or appropriate departments. Assist in maintaining SOPs, documentation logs, and operational checklists. Participate in User Acceptance Testing (UAT) and system feedback efforts as directed. Ensure records are properly categorized and attached to the correct case/claim. Collaborate with cross-functional teams such as IT, Client Services, and Quality Assurance to troubleshoot issues. Maintain professional communication with provider offices and internal teams. Qualifications 1-3 years of experience in healthcare, medical records, or call center environment. Deep understanding of HIPAA, PHI handling, and medical record workflows. Working knowledge in healthcare technology platforms and reporting tools (e.g., EMRs, call center software, Excel). Clear and professional verbal and written communication skills. Ability to work independently, multitask and manage time efficiently in a fast-paced setting. Strong problem-solving and critical thinking skills; ability to identify issues in real time and follow through with solutions or appropriate escalation. Willingness to learn and adapt to new systems and processes. What Success Looks Like… After 3 months You will have a strong understanding of the role. You begin building relationships and collaborating with peers. You develop effective time and priorities management. You receive initial feedback about your performance and are using it to improve. You've gained confidence in your abilities and are starting to feel more comfortable in your role. After 1 year You have mastered the tasks and responsibilities of the position, executing them with confidence and efficiency. You have established a strong network of internal relationships and are recognized as a key collaborator. You've been entrusted with greater responsibility indicating the company's confidence in your abilities. You see opportunities for career progression and personal development. Pay range: $22.00 USD per hour. This is a non-exempt position. What's in it for you PTO, Paid Holidays, and Volunteer Days Eligibility for health, vision and dental coverage, 401(k) plan participation with company match, and flexible spending accounts Tuition Reimbursement Eligibility for company-paid benefits including life insurance, short-term disability, and parental leave. Remote and hybrid work options What values we'll share with you Ask why Think big Be humble Optimize for customer impact Deliver results At Machinify, we're reimagining a simpler way forward. This begins with our employees. We are innovators who value integrity, teamwork, accuracy, and flexibility. We do the right thing, and we listen to the needs of our clients and their members. As tenured experts with unmatched experience, we champion diverse perspectives that help us to better understand and serve our clients. Our values come to life through our culture. We embrace flexible working arrangements that allow our employees to bring innovation to life in the way that best suits their productivity. We work cross-functionally, abandoning silos, to bring innovative and accurate solutions to market. We invest in each other through ongoing education and team celebrations, and we give back to our communities through dedicating days for volunteering. Together, Machinify is making healthcare work better for everyone, and we're passionate about a future with better outcomes for all. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please contact our People Operations team at machinify_*********************. See our Candidate Privacy Notice at: *************************************************** #INDHP #LI-VPM

Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC ("VRC") is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions * Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance * Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client * Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC * validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure * classifies request type correctly * logs request into ROI software * retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository) * performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI) * checks for accurate invoicing and adjusts invoice as needed * releases request to the valid requesting entity * Rejects requests for records that are not HIPAA-compliant or otherwise valid * For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure * Documents in ROI software all exceptions, communications, and other relevant information related to a request * Alerts supervisor to any questionable or unusual requests or communications * Alerts supervisor to any discovered or suspected breaches immediately * Alerts supervisor to any issues that will delay the timely release of records * Answers requestor inquiries about a request in an informative, respectful, efficient manner * Stores all records and files properly and securely before leaving work area. * Ensures adequate office supplies available to carry out tasks as soon as they arise * Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs * Understands that healthcare facility assignments (on-site and/or remote) are subject to change * Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations * Maintains confidentiality, security, and standards of ethics with all information * Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner * Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment * Must adhere to all VRC policies and procedures. * Completes required training within the allotted timeframe * Creating invoices and billing materials to send to our clients * Ensuing that client information details are kept up to date * All other duties as assigned. Requirements Minimum Knowledge, Skills, Experience Required * High School Diploma (GED) required; degree preferred * Prior experience with ROI fulfillment preferred * Demonstrated attention to detail * Demonstrated ability to prioritize, organize, and meet deadlines * Demonstrated documentation and communication skills * Demonstrated ability to maintain productivity and quality performance * Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred * Prior experience with EHR/EMR platforms preferred * Prior experience with Windows environment and Microsoft Office products * Displays strong interpersonal skills with team members, clients, and requestors * Must have strong computer skills and Microsoft Office skills * Prior experience with operations of equipment such as printers, computers, fax * machines, scanners, and microfilm reader/printers, etc. preferred * Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. * Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable. Salary Description $21.00-$24.00

A patient coordinator acts as a liaison, managing administrative tasks and coordinating patient care to ensure a smooth and effective healthcare experience. Their responsibilities include communicating with patients and families, scheduling appointments, handling insurance details, explaining treatment plans, and advocating for patients' needs to provide timely and comprehensive care. Responsibilities + Schedule appointments and verify insurance and/or payment methods for the appropriate department. + Schedule follow-up medical appointments and any other clinical appointments upon patient request or need, using approved templates and guidelines. + Conduct appointment reminder communications and screen insurance eligibility for same-day and walk-in appointments. Notify patients of any eligibility conflicts. + Utilize software features to maximize patient access and adhere to the patient check-in workflow. + Collect and record patient payments for services rendered daily. + Reconcile daily cash drawer and patient payments. + Ensure information entered into the Electronic Health Record (EHR) is accurate and complete, including reviewing the chart and verifying all forms are completed and up to date. + Assist and enroll patients in state programs. Essential Skills + Proficiency in medical terminology. + Experience with medical insurance processes. + Strong medical knowledge / terminology Additional Skills & Qualifications + Medical experience is highly preferred. Work Environment The role operates Monday through Friday during the day shift. Job Type & Location This is a Contract position based out of Sacramento, CA. Pay and Benefits The pay range for this position is $23.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Sacramento,CA. Application Deadline This position is anticipated to close on Jan 30, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.

Responsibilities include but are not limited to arranges for the efficient and orderly pre-admission and/or admission of Inpatients and Outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. Must be able to perform jobs in all patient care and operational areas subject to reasonable accommodations. This is a union position. ESSENTIAL JOB FUNCTIONS: 1. Accepts reservations for scheduled, direct, and emergency admissions and completes registration forms timely, efficiently and accurately. 2. Explains hospital policies regarding deposits, insurance benefits, parking, personal items, and visitation. Collects monies for deposits to meet deductibles, co-insurance and/or co-pay when appropriate 3. Provides information regarding Patients' Rights, Advanced Directives and HIPAA. 4. Arranges for the safekeeping and return of patient's valuables. 5. Prepares patient identification band, provides information regarding compliance mandates and obtains necessary signatures and arranges for escort of patients to applicable unit. 6. Recognizes and adjusts communication approach based on age of patient and/or family members. 7. Demonstrates competency in the use of department equipment, i.e., copy machine, facsimile machine, computer, scanner and various printers. 8. Keeps the Director and/or Supervisor apprised of unresolved situations and unusual occurrences. 9. Demonstrates the ability to communicate with the public in a professional manner. Demonstrates the ability to be prompt, efficient, and capable of working in a fast-paced atmosphere without compromising accuracy of work. Must be able to handle difficult situations with tact. 10. Demonstrates the ability to decipher basic insurance coverages and communicate closely with insurance verifier regarding any unusual situations. 11. Enhances professional growth and development through participation in educational programs, in-services meetings and workshops. Attends all mandatory in-services. Regularly attends staff meetings. Completes mandatory department specific training requirements. Details: FTE: 0.5 (8-HR Shifts) - PM (2:45pm-11:15pm) Holiday Schedule: A Qualifications Education: High school graduate or equivalent preferred. Completion of Office Skill educational program preferred. Experience: 5 years' experience in a clerical hospital setting preferred. Good oral and written communication skills. Accurately typing at least 35 words per minute preferred. Minimum of one (1) year computer knowledge. Medical terminology preferred. Licenses/Certificates: None

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. **Position Highlights** **This is a Remote Role** + Full Time: **Monday-Friday 8AM-4:30 PM CST** + Ability working in a high-volume environment. + Processing medical record requests such as: Insurance requests, DDS Requests, Workers Comp Request, Subpoenas + Documenting information in multiple platforms using two computer monitors. + Proficient in Microsoft office (including Word and Excel) **Preferred Skills** + Knowledge of HIPAA and medical terminology + Familiar with different EHR and Billing Systems + Experience working with subpoenas **We offer:** + Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor + Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) + Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance **You will:** + Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. + Maintain confidentiality and security with all privileged information. + Maintain working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site difficulties, and/or fluctuating volumes. + Assist with additional work duties or responsibilities as evident or required. + Consistent application of medical privacy regulations to guard against unauthorized disclosure. + Responsible for managing patient health records. + Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. + Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. + Ensures medical records are assembled in standard order and are accurate and complete. + Creates digital images of paperwork to be stored in the electronic medical record. + Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. + Answering of inbound/outbound calls. + May assist with patient walk-ins. + May assist with administrative duties such as handling faxes, opening mail, and data entry. + Must meet productivity expectations as outlined at specific site. + May schedules pick-ups. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or GED. + Ability to commute between locations as needed. + Able to work overtime during peak seasons when required. + Basic computer proficiency. + Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. + Professional verbal and written communication skills in the English language. + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Strong data entry skills. + Must be able to work with minimum supervision responding to changing priorities and role needs. + Ability to organize and manage multiple tasks. + Able to respond to requests in a fast-paced environment. **Bonus points if:** + Experience in a healthcare environment. + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with on-site clients and customers. + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Job Description Apply Here: ******************************************************************************* Come and join our team! We are a local growing private medical practice specializing in the diagnosis and treatment of patients with diseases of the retina and vitreous. We are looking for individuals who would like to establish a career in healthcare working with nationally recognized physicians. We provide on the job training giving you the ability to grow and advance your skills along with gaining innovative knowledge. Established in 1977, we have locations all over Northern California including Sacramento, Grass Valley, Roseville, Stockton, Modesto, Merced, Fairfield, Elk Grove, Folsom, Yuba City and Chico. Our physicians are nationally known, and we continue to be on the leading edge of retina care by utilizing the latest equipment and both participating in and designing new clinical trials to advance the state of care for retinal diseases. Join 250+ other team members working for our nationally recognized retina specialty practice in a fast paced, high volume medical office. We seek a full-time Medical Receptionist to support our team. Although you must be able to work independently, you will be working directly with physicians, patients, and clinical and business office staff. Collaboration and being a team player are essential to the success of this role. This position will require travel to other locations as needed. Responsibilities Greet patients, family members, visitors, staff and physicians in a warm and respectful manner Strong communication skills with the ability to clearly communicate with referring physicians and their staff Ability to work independently or in a team environment and assist coworkers in various aspects Answer phones in a pleasant and professional manner Adaptable to fast paced environment Gain knowledge and the ability to schedule new and established patients in accordance with scheduling guidelines Check any messages and respond as appropriate Review various faxes, and patient referrals within 24 hours Eagerness to perform additional tasks Problem solving skills Verify insurance eligibility, add insurance and any authorizations needed Assist with the patient check in/check out process to optimize patient experience Ensure patient financial obligations are appropriately addressed at time of service Ability to maintain a HIPAA and OSHA compliant workstation

We are seeking a Medical Receptionist to oversee front desk operations and support daily administrative functions for our client in Sacramento. This contract role offers the opportunity to work with a specialized medical clinic to make a meaningful impact on each patient's experience. This position offers potential for long term hire based on performance. Qualified candidates will have at least 2 years of medical front office and patient service experience. Pay: $21/hour Location: Onsite in Sacramento Schedule: Monday-Friday, 8:30 a.m. - 5:00 p.m. PRIMARY RESPONSIBILITIES: Greet and assist patients, visitors, and providers with professionalism and warmth. Manage multi-line phones, appointment scheduling, and overall front desk workflow. Enter, update, and verify patient information in the Electronic Health System (EHS). Collect co-pays and deductibles, process payments, and prepare daily deposits. Support medical records, filing, scanning, and general office tasks. Maintain HIPAA compliance and ensure a clean, organized, and welcoming lobby environment. SKILLS & QUALIFICATIONS: 2+ years of medical front office or patient services experience. High School Diploma required; college coursework preferred. Professional, courteous, and patient-focused demeanor. Knowledge of medical terminology and strong computer proficiency. Excellent communication and customer service skills. Ability to remain calm, organized, and efficient in a fast-paced environment

Contract We are seeking a Medical Receptionist to oversee front desk operations and support daily administrative functions for our client in Sacramento. This contract role offers the opportunity to work with a specialized medical clinic to make a meaningful impact on each patient's experience. This position offers potential for long term hire based on performance. Qualified candidates will have at least 2 years of medical front office and patient service experience. Pay: $21/hour Location: Onsite in Sacramento Schedule: Monday-Friday, 8:30 a.m. - 5:00 p.m. PRIMARY RESPONSIBILITIES: Greet and assist patients, visitors, and providers with professionalism and warmth. Manage multi-line phones, appointment scheduling, and overall front desk workflow. Enter, update, and verify patient information in the Electronic Health System (EHS). Collect co-pays and deductibles, process payments, and prepare daily deposits. Support medical records, filing, scanning, and general office tasks. Maintain HIPAA compliance and ensure a clean, organized, and welcoming lobby environment. SKILLS & QUALIFICATIONS: 2+ years of medical front office or patient services experience. High School Diploma required; college coursework preferred. Professional, courteous, and patient-focused demeanor. Knowledge of medical terminology and strong computer proficiency. Excellent communication and customer service skills. Ability to remain calm, organized, and efficient in a fast-paced environment

Requirements Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable. Salary Description $21.00-$24.00

Job Summary and Responsibilities As our Patient Services Professional, you will be the welcoming voice and central administrative support, ensuring seamless patient experiences and efficient clinic operations through diverse engagements. Every day, you will expertly manage phone customer service, distribute communications, and handle patient information like demographics, insurance verification, and appointment scheduling. You'll also process referrals, authorizations, pre-registrations, and other clerical tasks, adapting to clinic needs while responsibly handling sensitive data. To be successful in this role, you will possess exceptional communication, meticulous attention to detail, strong organizational skills, and system proficiency. Your proactive service, adaptability, and responsible handling of information are crucial for patient care and clinic goals. * Schedule and register patient appointments and/or provide information for other requests (e.g., addresses/directions, phone numbers, hours of operations, other departments, such as billing, etc.). Process all phone, fax, email, and other communication channel requests with an emphasis on efficiency and accuracy. * As appropriate, assist new members with introduction to and explanation of available services, processes and availability of providers * Update patients of the status of their referral or authorizations. * Answers, screens, and processes a high volume of incoming calls in a professional manner. Directs patient access to the practice by scheduling and canceling patient appointments for a multiple providers. * Utilizes and adheres to a phone script, clinical decision trees and scheduling criteria following department guidelines. Uses independent knowledge within scope of knowledge and training to determine the type of appointment needed and urgency to schedule the patient to the appropriate provider or route the call to the appropriate resource. * Communicates, to patients and internal and external ordering physicians' offices, complex exam preparations instructions including, but not limited to, pre-procedure laboratory test requirements and other necessary preparations instructions. Job Requirements Minimum * High School Diploma or equivalent. * Must be able to pass Contact Center Final Exam after completing the Contact Center training course. * Experience with computer systems required, including web based applications. * Demonstrated skills in customer service excellence including active listening, problem solving, and the ability to remain calm in emotional or stressful situations. * Attention to detail, customer service and keyboarding skills. * Must possess excellent communication skills (oral and written) and be able to communicate effectively with patients over the phone, in email, and other communications. * Computer skills, customer service skills and behavior, and data entry will be assessed via Call Center Assessment. Preferred * 1 year of higher education, some college. * Experience in a patient-focused healthcare environment. * 1 year experience in high volume multichannel contact center This position is represented by SEIU United Healthcare Worker Where You'll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service.

Where You'll Work Dignity Health Medical Foundation, established in 1993, is a California nonprofit public benefit corporation with care centers throughout California. Dignity Health Medical Foundation is an affiliate of Dignity Health - one of the largest health systems in the nation - with hospitals and care centers in California, Arizona and Nevada. Today, Dignity Health Medical Foundation works hand-in-hand with physicians and providers throughout California to provide comprehensive health care services to the many communities we serve. As Dignity Health Medical Foundation continues to grow and establish new premier care centers, we provide increasing support and investment in the latest technologies, finest physicians and state-of-the-art medical facilities. We strive to create purposeful work settings where staff can provide great care, while advancing in knowledge and experience through challenging work assignments and stimulating relationships. Our staff is well-trained and highly skilled, qualities that are vital to maintaining excellence in care and service. Job Summary and Responsibilities As our Patient Services Professional, you will be the welcoming voice and central administrative support, ensuring seamless patient experiences and efficient clinic operations through diverse engagements. Every day, you will expertly manage phone customer service, distribute communications, and handle patient information like demographics, insurance verification, and appointment scheduling. You'll also process referrals, authorizations, pre-registrations, and other clerical tasks, adapting to clinic needs while responsibly handling sensitive data. To be successful in this role, you will possess exceptional communication, meticulous attention to detail, strong organizational skills, and system proficiency. Your proactive service, adaptability, and responsible handling of information are crucial for patient care and clinic goals. Schedule and register patient appointments and/or provide information for other requests (e.g., addresses/directions, phone numbers, hours of operations, other departments, such as billing, etc.). Process all phone, fax, email, and other communication channel requests with an emphasis on efficiency and accuracy. As appropriate, assist new members with introduction to and explanation of available services, processes and availability of providers Update patients of the status of their referral or authorizations. Answers, screens, and processes a high volume of incoming calls in a professional manner. Directs patient access to the practice by scheduling and canceling patient appointments for a multiple providers. Utilizes and adheres to a phone script, clinical decision trees and scheduling criteria following department guidelines. Uses independent knowledge within scope of knowledge and training to determine the type of appointment needed and urgency to schedule the patient to the appropriate provider or route the call to the appropriate resource. Communicates, to patients and internal and external ordering physicians' offices, complex exam preparations instructions including, but not limited to, pre-procedure laboratory test requirements and other necessary preparations instructions. Job Requirements High School Graduate or equivalent. and Experience with computer systems required, including web based applications., upon hire Preferred Other 1 year of higher education, some college. and Experience in a patient-focused healthcare environment. 1 year experience in high volume multichannel contact center, upon hire **This position is represented by the SEIU-UHW.**

Job DescriptionSalary: About Berman Skin Institute (BSI):Founded a quarter century ago by David Berman, M.D., a board-certified dermatologist, BSIs mission is to blend state-of-the-art medical technology and research with a dedication to patient welfare and healing to provide patients with the best possible dermatologic care. Berman Skin Institute is a group of dermatology clinics with eleven medical clinic locations across Northern California, including Los Altos, Cameron Park, Fremont, Placerville, Pleasanton, Roseville, Sacramento, San Francisco, Tracy, Walnut Creek and Yuba City. With a well-established and diverse patient population, BSI has a set of broad and comprehensive service offerings, including medical and surgical dermatology, including treatment for acne, moles, allergic skin reactions, autoimmune diseases, skin infections, Mohs skin cancer surgery, cosmetic dermatology (including laser treatment of unwanted hair, sun damage and wrinkled skin, unwanted tattoos, red or brown discoloration of the skin, varicose/spider veins of the legs and face, etc), skin care products and medi-spa/aesthetician treatments such as chemical peels, microdermabrasion, and HydraFacials. BSI is one of the largest skin laser centers in the world, with over 50 lasers on site, and many other non-laser devices for skin and hair conditions, such as 4 ARTAS robots for hair transplant. BSI has a talented and passionate team who strives to deliver the best possible patient care. The patient experience is our number one priority with a team approach to service. More information about Berman Skin Institute can be found at********************** The Patient Service Representative position is the first point of contact for our patients, patient family members, physicians, and other clinic staff both in person and on the phone. We are in search of a customer service superstar with both excellent communication and administrative skills. The position is full time, fully benefited and located in our Placerville location. RESPONSIBILITES INCLUDE: The first face and voice of the clinic! Help patients and visitors to our practice feel comfortable, informed and well taken care of both in person and on the phone Communicate with backoffice personnel in regulating patient and workflow to assure timely and detailed patient care Talk about all the very cool stuff we do! Provide education to patients about our medical and cosmetic procedures Collecting and updating patient insurance and demographic information Verification of health plan eligibility Scheduling patient appointments using EMR Manage multiple phone lines Do basic end of day accounting with daily deposits and credit card payments Room patients to examination rooms, procedure rooms or operative rooms and prepare them for the physician Explain treatment procedures, medications, diets, wound care instructions etc per doctor'sorders Schedule appointments for patients Contact medical facilities or departments to schedule patients for tests and/or admission Inventory and assess the need for office supplies Assist physicians in patient, employee, or visitor medical emergencies and ensure proper documentation per facilitys policy Adheres to all policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service Performs other duties as needed JOB REQUIREMENTS: Two (2) years experience in an outpatient setting as a Medical Office Phone Receptionist preferred. High School diploma or equivalent. Love what we do! Think Dermatology is very cool. Perhaps you have a drawer full of skin care products at home???? Excellent interpersonal, organizational, and customer service skills are essential. Have life set up so you can come to work every dayreliably and on time. Don't worry, you get paid time off too to play and vacation but when scheduled, we need to know you are going to be there Keyboarding skills and the ability to utilize computer equipment and software are required as is experience with other types of standard office equipment. Communicate effectively in the English language in person, on the phone, & in writing. MUST be available to work Tuesday-Saturday in both Cameron Park and Placerville locations (and other clinics in the region on occasion)

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR 2KoTI5kqaE

Introduction This examination is being given to fill 1 vacancy in the Behavioral Health Services department and to establish an eligible list to fill future vacancies. Resumes will not be accepted in lieu of an application. A completed application must be postmarked or received online by the final filing deadline. Pre-Employment Background: Potential new hires into this classification are required to successfully pass a pre-employment background investigation as a condition of employment. Final appointment cannot be made unless the eligible has successfully completed the background process. Medical Coder-Certified by Employment Services Team NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. TYPICAL DUTIES * Completes detailed analysis of medical records for chart content and documentation requirements. * Assigns diagnostic codes and abstracts patient medical record information according to the International Classification of Diseases 9th Edition Systems (ICD-9-CM) and Current Procedure Terminology (CPT-4) * Manual and coding conventions and guidelines as established by state and federal reporting requirements. * Completes abstracting functions of inpatient, outpatient, and emergency records. Enters coded medical records data on computer terminal; selects diagnosis and operations codes from computer encoder and designated abstracting system. * Review medical records and verifies coding and Medicare Severity Diagnosis-Related Groups (MS-DRGs) assignments in response to billing requests. * Responds to authorized request from agencies, administration and individuals regarding coding and DRG questions. * Maintains a working knowledge of current guidelines and regulations affecting code assignments through continuing education sessions and approved references. * Assists physicians with correspondence for legal and insurance information. Keep records and prepares reports and correspondence as required. * May serve as a lead worker; may train staff. MINIMUM QUALIFICATIONS Experience: One year of experience in an acute-care hospital or health care facility with experience in medical coding or medical records. Certification: Possession of a current Certified Coding Specialist (CCS) certificate issued by the American Health Information Management Association or Certified Professional Coder (CPC) certificate issued by the American Academy of Professional Coders. Substitution: Current registration as a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT) certificate may be substituted for the CCS or CPC certificate. KNOWLEDGE Medical terminology, anatomy and physiology, and study of disease processes; current knowledge of abstracting medical records according to ICD-9-CM classification systems and CPT-4 coding guidelines; standards and regulations pertaining to the maintenance of patient medical records; medical records coding systems; health information systems for computer application to medical records. ABILITY Review medical record information, correctly assign codes to diagnosis and procedures; utilize the ICD-9-CM and CPT-4 coding guidelines to code medical record entries; abstract information from medical records in accordance with defined regulations; read medical record notes and reports; assign accurate Medicare Severity Diagnostic Related Groups; operate computers, office equipment and related software; make independent decisions in procedural matters; establish and maintain effective working relationships with other employees, physicians, and the general public; communicate effectively, both orally and in writing. PHYSICAL/MENTAL REQUIREMENTS Mobility-Frequent operation of a data entry device, repetitive motion, sitting and standing for long periods, walking; occasional pushing, pulling, bending, stooping, squatting, climbing; Lifting-Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual-Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking-Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological-Decision making; concentration; occasional exposure to trauma, grief and death; Special Requirements-Some assignments may require working weekends, nights, and/or occasional overtime; Environmental-Occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org). Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021. Health Insurance: San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance: The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance: The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at ************* under Human Resources/Employee Benefits. Life Insurance: The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan: This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan: Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at ************** for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation: The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation: Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays: Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave: 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive: An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave: 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase: New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing: Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program: Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities: Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Plan Applicants who meet the minimum qualifications will go through the following examination process: * Written Exam: The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. * Oral Exam: The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. * Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. * Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at ************** prior to the examination date. Veteran's Points: Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: * September 16, 1940 to December 31, 1946 * June 27, 1950 to January 31, 1955 * August 5, 1964 to May 7, 1975 * Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. * Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. * Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. * Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; * They are related to the Appointing Authority or * The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: *************/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: ************** Job Line: For current employment opportunities please call our 24-hour job line at **************. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. (The County assumes no responsibility for mailed applications which are not received by the Human Resources Division). San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer: San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to *************/department/hr/eeo. Click on a link below to apply for this position:

At NorthBay Health, the Patient Services Representative II performs general front office duties of moderate scope and complexity including reception, registration, appointment scheduling, insurance verification and medical records management functions. The Patient Services Representative II exercises judgment within defined guidelines and functions as part of a clerical, and customer service team in support of Ambulatory Division medical practices. At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey. Education: Some college business or computer course work preferred. Course work in medical terminology preferred. Licensure/Certification: Current AHA or equivalent BLS certification required. Experience / Skills: Two years of customer engagement experience and/or service centered role required. Experience within a healthcare environment in medical record processes, appointment scheduling, referral and authorization processes, registration process, and back office clinical support preferred. Excellent customer service skills required. Excellent oral and written communication skills with ability to effectively articulate thoughts into a productive and meaningful discussion. Ability to successfully manage multiple priorities effectively and within expected timeframes. Working knowledge in the areas listed below, required: Differentiation of the unique characteristics of the following insurance types: Medi-Cal, Medicare, Managed Care, Indemnity and Workers Compensation. Impact of completeness and accuracy the registration/admission process on successful claims processing and receipt of payment. Impact of completeness and accuracy the registration process on the delivery of safe, high quality patient care. Organizational process and procedures NorthBay Health's Clinical computer systems Demonstrated service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills and a warm demeanor. Consistently exhibits empathy, optimism, resourcefulness and cultural competency in interactions with others. Open to learning new things and partnering with others in a collaborative environment. Proven track record of conducting him/herself in a manner that demonstrates an understanding of the unique complexities and challenges of the healthcare environment. Strong organizational skills. Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. Compensation: Hourly Salary Range MIN $26.92 - $29.64 (Offered hourly rate based on years of experience)

Job DescriptionDescription: Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure classifies request type correctly logs request into ROI software retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository) performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI) checks for accurate invoicing and adjusts invoice as needed releases request to the valid requesting entity Rejects requests for records that are not HIPAA-compliant or otherwise valid For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure Documents in ROI software all exceptions, communications, and other relevant information related to a request Alerts supervisor to any questionable or unusual requests or communications Alerts supervisor to any discovered or suspected breaches immediately Alerts supervisor to any issues that will delay the timely release of records Answers requestor inquiries about a request in an informative, respectful, efficient manner Stores all records and files properly and securely before leaving work area. Ensures adequate office supplies available to carry out tasks as soon as they arise Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs Understands that healthcare facility assignments (on-site and/or remote) are subject to change Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations Maintains confidentiality, security, and standards of ethics with all information Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment Must adhere to all VRC policies and procedures. Completes required training within the allotted timeframe Creating invoices and billing materials to send to our clients Ensuing that client information details are kept up to date All other duties as assigned. Requirements: Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR LyeTCZqD1G