Temp - Medical Records Clerk
Medical records clerk job in Moreno Valley, CA
The Medical Records Clerk is responsible for coordinating and guaranteeing accurate scanning and filing of medical records, ensuring medical records are complete and there is proper release and maintenance of records. The Medical Records Clerk of Community Health Systems, Inc. (CHSI) has the responsibility to comply with state and federal regulations and to comply with current HIPPA regulations. This position will require proficient use of our EHR (Electronic Health Records) system. Other aspects of this role will include communication with Physicians and other medical staff to ensure accuracy of medical records, respond to requests for medical records and answering phones when needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Update and maintain medical records.
* Assist with searching and retrieving files/information as necessary.
* Process all incoming and outgoing medical records correspondence.
* Perform data entry. Add new files to archives.
* Modify or purge entries.
* Check to ensure files are complete.
* Process and scan files to be entered into computer in EHR system.
* Use scanners to convert forms, receipts, and reports into electronic format.
* Fax and photocopy files.
* Store and extract file information from computers.
* Responsible for participating in quality improvement projects/activities and accountable for quality and PCMH.
* Perform all other duties as directed either formally or informally, verbally or in writing.
SUPERVISORY RESPONSIBILITIES:
No direct supervisory responsibilities
KNOWLEDGE, SKILLS AND ABILITIES:
* Must possess excellent customer service skills including verbal and written communication.
* A high standard of professionalism and professional ethics and conduct is expected in speech, manner, attitude and appearance at all times.
* Possess strong interpersonal skills and ability to work well with others.
* Ability to deal effectively with changing situations and stressful environment.
* Ability to perform tasks related to physical activity to complete the responsibilities of the position.
EXPERIENCE AND EDUCATION:
* High School Graduate or GED
* Training and experience in Medical Records in a healthcare facility required.
* Must be computer proficient.
* Experience with an electronic health record (EHR) system preferred.
Medical Records Clerk
Medical records clerk job in Murrieta, CA
Job Purpose: The Medical Records Associate's primary area of responsibility is to establish and maintain a highly professional and efficient medical records department, providing an effective service for both clinical and non-clinical staff. The role will involve working within quality standards and best practice specified by policy, payers and legislation. The Medical Records Associate is also responsible for representing the organization professionally to a variety of external customers and partaking in ad hoc project work as requested by local management.
Essential Functions:
Compiles, verifies, and files medical records.
Reviews medical records for completeness, assembles records into standard order, and files records in designated areas or electronic medical records system.
Files processed labs, pathology reports and loose correspondence into patient records once physician has reviewed and signed appropriately.
Responds to requests for information from files according to established policies and procedures.
Operates computer to retrieve data and file signed correspondence and reports.
Combines duplicate patient records submitted from patient accounts department.
Maintains filing system by organizing patient records to ensure records are readily accessible by all departments.
Answers calls / requests from Clinical staff pertaining to medical records.
Completes, mails, faxes, and files physician's transcription documentation.
Comply with federal HIPAA regulations and practice policies for the privacy and security of patient information; explain the law and company privacy policy to patients as needed; maintain appropriate documentation of access to medical records.
Selects, pulls, and processes files for year-end purging.
Regular attendance and punctuality.
Contributes to team effort by accomplishing related results as needed.
Ensures that all processing and reporting deadlines are consistently achieved.
Perform any other functions as required by management.
Qualifications and Education Requirements
Ability to work a flexible schedule as necessary.
Basic Microsoft Office skills.
Preferred Skills
Prior experience with Electronic Medical Records system
Required Competencies
Excellent judgment, dependability, conscientious performance. Detail oriented. Exceptional interpersonal and communication skills. Caring and empathic. High ethical standards. Mechanical ability and manual dexterity for operating complicated equipments.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands:
While performing the duties of this job, employee is required to walk; sit; use hands to handle, or feel objects, tools, or controls; reach hands and arms; talk and hear. Employee must lift and/or move 50 pounds. Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, speech clarity, climb, balance, and stoop, kneel, and bend.
Work environment:
While performing the duties of this job, the employee is exposed to environmental risk of radiation exposure, and biohazard exposure.
Pay Rate: $18.00-$21.00 hourly.
Records Clerk
Medical records clerk job in Palm Springs, CA
Job Details Agua Caliente Band of Cahuilla Indians - Palm Springs, CA Full TimeDescription
Under the general supervision of Trust Services management and direct supervision of the Residential Leasing Supervisor, process and analyze a wide variety of realty documents and transactions. Perform data entry, initial level transaction review, records clean-up, and prepare files for archiving. Assist front office staff as needed with phones, greeting clients, and document intake.
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)
Review documents and identify any defects.
As applicable, notify clients of existing defects or correct existing defects.
Create and maintain files in both hard copy and electronic formats.
Perform extensive records research and document proof-reading.
Create daily work reports and other data reports as needed.
Maintain records in accordance with applicable regulations, policies and procedures.
Data entry into a Federal system of record.
Convert documents to formats for uploading into electronic system.
Qualifications
EDUCATION and/or EXPERIENCE
High School Diploma or equivalent required.
Minimum of one (1) year of administrative experience in a high paced office environment, preferably processing escrow, legal, or real estate transactions
Must type a minimum of 55 wpm.
Must be proficient in computer applications including Microsoft Office, Word, Access, Excel, and Outlook.
Ability to prioritize and multi-task.
Attention to detail, a must.
Excellent organizational ability, including achieving project timelines.
Excellent grammar and communication skills, a must.
Must be able to work independently.
Must work well under pressure and meet deadlines.
Must comply with applicable training and security requirements.
PHYSICAL DEMANDS
To perform this job successfully, the individual must be able to stand, walk and use hands to type, reach, talk and hear and an ability to lift a minimum of 25 pounds.
WORKING CONDITIONS
Typically, the individual will be housed in an office environment, but may occasionally be exposed to outside weather conditions. The noise level in the work environment is usually moderate. Travel associated with training will be required.
Unit Clerk - On Call - Mental Health 612
Medical records clerk job in Palm Springs, CA
Riverside Desert Mental Health Urgent Care in Palm Springs, CA is a voluntary, 12-chair facility that includes a full staff of clinicians, psychiatric prescribers, nursing staff, and peer specialists. We are open 24 hours a day, 7 days a week, serving individuals 13+. Referrals are made by the RUHS-BH system of care or their designees (e.g., private inpatient psychiatric facilities), law enforcement, emergency departments, mobile crisis response teams, homeless teams, substance use, county clinics, schools, family, friends, as well as self-referrals.
What You Will Do to Change Lives
The Unit Clerk provides support services to the nursing, clinical, and medical staff. Duties are typically clerical and technical in nature and will involve contact with members served.
Shifts Available:
On-Call| Days vary as needed| 7:00am-3:30pm | Hours vary as needed
Expected starting wage is $21.00. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have)
High school graduation or a G.E.D. equivalent
Six (6) months' experience as a unit clerk or administrative support staff in a health care environment
Knowledge of basic medical terminology and Electronic Health Record (EHR)
What's In It for You*
Paid Time Off: For Full Time Employee it is 16.7 days in your first year
Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
Online University Tuition Discount and Company Scholarships
Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
For more information visit: *************************************
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
At the Desert Riverside Crisis Stabilization Unit (CSU), we are here to help you find relief from distress and assist you in maintaining stability in your life. We believe recovery starts from within, and that our job is to do whatever it takes to help you cope with crisis and gain skills to deal with your challenges more effectively. Our 12-chair facility, serving up to 8 adults (aged 18 and above) and 4 adolescents (aged 13-17); has a multidisciplinary team of clinicians, psychiatric prescribers, nursing staff, and peer specialists who are all here to help you on your path.
EOE AA M/F/V/Disability
*May vary by location and position type
Full Job Description will be provided if selected for an interview.
Unit Clerk, Medical Records, Medical Records Technician
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Patient Service Representative
Medical records clerk job in Palm Desert, CA
Unifeye Vision Partners is one of the premiere eye care practices in the nation. We believe in
One Team, All In.
The culture at UVP is one of excellence and teamwork. We are passionate about patient care and dedicated to improving quality of life through life-changing vision procedures and treatments.
Unifeye Vision Partners is currently hiring for a Patient Service Representative. SUMMARY This position is responsible for patient check-in, patient check-out, as well as treating all patients in a professional and courteous manner. Review patient chart to verify necessary information and obtain appropriate signatures. Enter new patient information or update existing patient information into computer. Welcome all patients when they enter the office. Essential Responsibilities
Responsible for patient check-in, greeting every patient in a pleasant and professional manner
Mark arrival time of patients in office and make sure patients have been checked in and roomed.
Evaluate chart data to verify all information has been received, completed, and signatures obtained.
Verify and scan patient's current insurance card.
Verify address, e-mail and phone number.
Communicate with patients if there will be a delay. Offer to reschedule if patient unable to stay.
Check-out all patients.
Schedule follow-up appointments as directed by the physician.
Schedule patients for transfer of care and order any required diagnostic testing.
Explain all fees and patient financial responsibility.
Secure all necessary patient signatures; obtain proper informed consent, and insurance authorization. · Collect fee for services and any past-due balances as required.
Ensure patient satisfaction
Ensure that proper authorization or referral is collected for the patient.
Obtain authorization or referrals that have not been received by the practice.
Prepare charts appropriately.
Place telephone calls to no-show appointments and reschedule as needed.
Provide support on telephones.
Scan charts and testing into EMA in a timely manner.
Assist other front office personnel, as needed.
Perform other duties as required including training new staff.
Maintain refreshments in lobby area.
Keep lobby area maintained in clean and orderly status. Remove waste when needed.
Order supplies as needed.
Prepare coffee for the patients in the morning, turn on TV to correct channel, keep magazines organized and neat.
Close lobby in the evening, removing coffee, turning off the TV, removing any erroneous trash.
Qualifications
High school diploma or equivalent
Minimum of 1 year of experience working in a medical practice front office setting
Bilingual (Spanish) Preferred
NextGen experience preferred
Data Entry Skills
Friendly and compassionate disposition
Excellent organizational and time management skills
Strong interpersonal communication skills
Pay Range $21.00 - $23.00 Unifeye Vision Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Medical records coordinator
Medical records clerk job in Yucaipa, CA
Job Description
Yucaipa Hills Post Acute is hiring a full-time medical records coordinator for its 82-bed skilled nursing facility. We're looking for a motivated and knowledgeable person who can ensure our medical records are fully compliant while supporting our staff, residents, and clinical consultants on a daily basis. We're looking for someone that enjoys working in long-term care and is excited to make a difference in the lives of the residents we care for.
What You Will Do in This Role
We use electronic medical records and charting, requiring intermediate to advanced computer skills (Point Click Care, Microsoft Excel, and Outlook). Our medical records coordinator ensures medical records are properly completed, assembled, coded, signed, and indexed, etc. Inputs resident information into the computer and retrieves resident information as appropriate or as instructed. Audits and reports daily by reviewing electronic health records documentation for accuracy and completion. Maintains medical health records in a manner that is consistent with administrative, legal and regulatory requirements and best practices. Completes medical record and documentation competencies as directed. Participates in daily and weekly clinical meetings. Often asked to work beyond normal working hours and on weekends and holidays and on other shifts/positions as necessary.
Qualifications
Medical Records experience. Organized and detail oriented. Reliable and punctual. Flexibility and ability to work with other personnel. Understanding of medical terminology. Intermediate to advanced computer skills.
Benefits
Medical insurance. Dental insurance. Vision insurance.
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Code Enforcement Technician
Medical records clerk job in Coachella, CA
About Us:
4LEAF, Inc. has assisted communities in successfully navigating contract services leading to fiscally responsible solutions. As one of the industry's notable providers of planning, building and safety, engineering, construction management, and fire consulting services, 4LEAF has an enviable track record of completing complex projects and staffing assignments with both public and private clients. The dedication of our staff combined with our company culture have consistently allowed us to meet and exceed the needs of our clients.
Job Description:
4LEAF is seeking an entry-level Code Enforcement Technician within Coachella Valley area. Candidates should have outstanding customer service skills, excellent written and oral communication skills, positive attitude, and have a valid driver's license with a good driving record.
Key Duties:
Assist code compliance staff and housing staff with administrative procedures.
Cover front counter and provide guidance to customers.
Answer phones and respond to email inquiries regarding code enforcement procedures, questions, status updates, and provide departmental contact information.
Assist with preparation of self-certification notices, courtesy notices.
Prepare notice of violation notices for code enforcement field staff
Intake complaints
Assign complaints to code enforcement inspectors.
Perform entry level code enforcement inspections.
Perform research for cases and as needed by inspectors.
Perform a variety of housing and community services tasks including assistance to internal and external customers.
Understand, interpret, and apply local, state, and federal housing laws, rules and regulations.
Solicit and review housing assistance applications.
Perform research to track and report data, discuss, and explain procedures and objectives of programs with prospective applicants and program participants.
Establish and maintain pertinent files and records.
Calculate and process payments including review of eligibility and budget availability.
Prepare, modify, and monitor various documents used in various departmental programs.
Conduct GIS research
Perform related duties as assigned.
Requirements
Qualifications:
Ability to apply principles, practices, methods and techniques of code violation investigation and enforcement to facts observed with impartiality and efficiency.
Apply codes, ordinances, laws, and regulations pertaining to code abatement and interpret and apply state and local policies, procedures, laws, and regulations.
Communicate clearly and concisely, both orally and in writing, obtain various types of inspection warrants and court documents.
Maintain and update records, logs, and reports, operate photography equipment, operate a variety of office equipment, including computer equipment.
Respond to inquiries, complaints, and requests for service in a fair, tactful, and timely manner, and establish and maintain effective working relationships with those contacted in the course of work, including difficult and uncooperative people.
Candidates Must:
Must have good customer service skills including good listening and negotiating skills.
Must have excellent written and verbal communication skills.
Must have excellent critical thinking and decision-making skills.
Must be able to kneel, crouch, and climb tall ladders.
Must have a valid California's driver's license.
Competitive hourly position starting at $26-30 Per Hour (Based on Experience)
Job Type:
Full-time, Monday to Friday, 8am to 5pm
Willing to commute or live near Coachella Valley Area
Benefits:
401(k)
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance
For more firm information, please visit *****************
4LEAF, Inc. is an equal opportunity employer.
Salary Description $26-30
Patient Service Representative (Contour-Rancho Mirage)
Medical records clerk job in Rancho Mirage, CA
Job Details Contour Dermatology - Rancho Mirage - Rancho Mirage, CA Contour Dermatology - La Quinta - La Quinta, CA; Contour Dermatology - Palm Springs - Palm Springs, CA Full Time $17.00 - $20.00 Hourly Health CareDescription
A Patient Service Representative (PSR) ensures a professional, efficient, and welcoming experience for all patients and visitors. Key responsibilities include patient check-in/out, scheduling, verifying insurance, and handling inquiries. Excellent customer service is essential, along with strong communication, attention to detail, and the ability to multitask in a fast-paced environment.
Essential Functions & Responsibilities:
Patient Check-In
Greeting all patients and visitors warmly, ensuring a welcoming environment.
Maintain a clean and organized reception area.
Register new patients and update existing patient demographics, including insurance and financial details.
Verify insurance eligibility and inform patients of any pending balances or copays.
Manage patient flow by communicating delays and assisting with inquiries.
Ensure all necessary forms (consents, financial agreements, etc.) are completed and scanned into charts by the end of the day.
Protect patient confidentiality at all times.
Inform patients of monthly specials and upcoming events.
Patient Check-Out
Provide a friendly farewell, ensuring patient satisfaction.
Address any remaining patient questions or concerns.
Schedule follow-up appointments.
Bill for services rendered and collect payments.
Reconcile financial transactions and end-of-day reports.
Phone & Communication
Answer and manage multi-line phones efficiently (within three rings, with minimal hold times).
Route calls accurately and provide coworkers with detailed patient requests/concerns.
Take and relay messages with full detail.
Schedule appointments according to provider templates to optimize patient satisfaction.
Maintain professional phone etiquette and uphold patient confidentiality.
General Duties
Maintain a comfortable environment by addressing patient concerns and anxieties.
Manage office inventory, place supply orders, and coordinate equipment maintenance.
Assist patients in distress and respond to questions, concerns, or emergencies as needed.
Ensure compliance with office policies and procedures, reporting any necessary updates.
Contribute to a positive team environment and assist with additional tasks as needed.
Patient Engagement & Education
Educate patients on products, skincare treatments, and post-care instructions, promoting sales where applicable.
Assist in marketing efforts and patient education initiatives.
Workplace Expectations
Leadership - Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
Customer Service - Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
Teamwork - Develop and promote teamwork and cooperation among co-workers
Safety - Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.
Completion of all other duties as assigned by Management
Qualifications
Skills & Abilities:
Proficiency in EHR systems
Excellent patient communication and customer service skills.
Ability to work in a fast-paced environment
Knowledge of administrative and clerical procedures
Qualifications & Experience Preferred:
High school diploma, GED, or equivalent experience
2 years of customer service experience
Wage Range: $19/hr - $22/hr DOE
PGA Certified STUDIO Performance Specialist
Medical records clerk job in La Quinta, CA
Overview (pay range: 15-23 HR) At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis.
Position Summary
Reporting to the Sales and Service Manager, the STUDIO Performance Specialist delivers world-class service through expert instruction and precision fitting. This hybrid role blends the responsibilities of a Golf Instructor and a Fitting Specialist, ensuring every customer receives a tailored experience that improves their game and drives lasting relationships.
The STUDIO Performance Specialist is responsible for achieving KPIs across both fittings and lessons, proactively growing their client base, and maintaining a fully booked schedule. The role also supports the visual and operational excellence of the STUDIO, leveraging advanced technology and product knowledge to deliver measurable performance results.
Key Responsibilities:
Customer Experience & Engagement
* Engage every customer with world-class service by demonstrating PGA TOUR Superstore's Service Behaviors.
* Build lasting relationships that encourage repeat business and client referrals.
* Educate and inspire customers by connecting instruction and equipment performance to game improvement.
Instruction & Coaching
* Conduct one-on-one lessons, clinics, and group events tailored to player needs, goals, and skill levels.
* Utilize technology such as TrackMan, SAM PuttLab, and USchedule to deliver data-driven instruction.
* Develop personalized lesson plans and track student progress, providing constructive feedback and measurable improvement.
* Proactively organize clinics and performance events to build customer engagement and community participation.
Fitting & Equipment Performance
* Execute professional club fittings using PGA TOUR Superstore's certified fitting techniques and technology.
* Maintain a brand-agnostic approach to ensure customers are fit for the best equipment based on their unique swing data and goals.
* Educate customers on product features, benefits, and performance differences across brands.
* Accurately enter and manage custom orders, ensuring all specifications are documented precisely.
Operational & Visual Excellence
* Maintain all STUDIO areas (simulators, components drawers, putting green) to the highest visual and operational standards.
* Ensure equipment, software, and technology remain functional and calibrated.
* Support front-end operations, including returns, lesson redemptions, loyalty programs, and promotions.
* Stay current on marketing campaigns and merchandising events, executing promotional setups and maintaining accurate displays.
Performance & Business Growth
* Achieve key performance indicators (KPIs) such as:
* Lessons and fittings completed
* Sales per hour and booking percentage
* Clinic participation and conversion to sales
* Proactively grow the STUDIO business through client outreach, networking, and relationship management.
* Provide consistent feedback to the Sales and Service Manager to improve operations, merchandising, and customer experience.
Qualifications and Skills Required
* Certification: Only PGA Members and Apprentices in good standing with the PGA of America are eligible for this role. The candidate must maintain good standing with the PGA for the duration of employment. The candidate may be asked to provide proof of PGA membership in the form of a current membership card or proof of membership dues payment.
* Communication: Strong interpersonal, listening, and verbal/written communication skills with the ability to engage and educate customers.
* Technical Proficiency: Working knowledge of Microsoft Office Suite and fitting/instruction technology (TrackMan, SAM PuttLab, USchedule).
* Organization: Ability to manage multiple priorities, maintain schedules, and meet deadlines.
* Education: High school diploma or equivalent required; PGA certification or equivalent instruction credentials preferred.
* Experience:
* 2+ years of golf instruction and club fitting experience preferred.
* Experience with swing analysis tools and custom club building highly valued.
* Physical Demands: Must be able to stand for extended periods, move throughout the store, lift up to 30 lbs overhead, and work in simulator environments.
* Availability: Must maintain flexible availability, including nights, weekends, and holidays.
* Accountability: Demonstrates strong self-accountability, professionalism, and a proactive drive for results.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn't just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.
An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.
Auto-ApplyMedical Receptionist
Medical records clerk job in Palm Springs, CA
Job DescriptionDescription:
Our Company
Los Angeles Center of Nose Throat and Allergy (LA CENTA) is dedicated to providing university caliber subspecialty care in the community setting. We are a company founded on the principle of availability and strive to improve the quality of community healthcare in Los Angeles and beyond. We aim to change the way healthcare is delivered and perceived.
Job Summary:
Medical receptionists are the face of the organization. All medical receptionists are expected to be friendly and helpful. As a medical receptionist, you are often the first person that a patient comes across when entering the office. It is your responsibility to make LA CENTA's first impression. This is a very important position that should not be taken lightly!
Job Duties and Responsibilities:
Welcomes and greets patients and visitors, in person or on the telephone; answering or referring inquiries.
Verifies insurance/eligibility information and ensures appropriate forms are signed and dated.
Verifies patient demographics and insurance information when scheduling appointments.
Communicates to patients when a physician is running behind schedule.
Optimizes patients' satisfaction, physician time, and treatment room utilization by notifying back office staff when patients have arrived.
Prepares lab requisition forms as requested by physicians
Scans Radiology and Lab requisitions to patient files.
Records outcome of reminder calls made to patients scheduled for procedures, Radiology, Labs and in-office appointments in AdvancedMD
Keeps patient appointments on schedule by reviewing service delivery compared to schedule; and notifying Office Manager of service delays.
Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Helps patients in distress by responding to emergencies.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Maintains operations by following policies and procedures; reporting needed changes.
Contributes to team effort by accomplishing related results as needed.
Assist in the creation of new patient welcome packets.
Other duties, as assigned.
Requirements:
Qualifications and Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are reflective of the knowledge, skill, and/or ability required.
HS Diploma / GED Required
At least 1 year of front desk reception experience in a medical setting
Ear Nose Throat & Allergy specialty clinic experience preferred
Must be bilingual - fluent in both English and Spanish
General knowledge of HIPAA
Must be able to travel within our various Los Angeles based clinics
Computer literate, ability to type at least 40 wpm
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Individual will be required to:
Sit for long periods at a time
Use hands and fingers in repetitive motions, daily
Ability to lift, push, pull up to 20 lbs. periodically
Travel to clinic locations or sites as needed
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Here at LA CENTA we offer 100% employer paid medical HMO plan, voluntary dental, and voluntary vision insurance. Some perks include employee highlight incentives, paid time off and more! Come be a part of our growing organization and its opportunities for your career development! You will learn and develop alongside a team of professionals who aim to excel in the healthcare industry. Apply now!
Equal Employment Opportunity
LA CENTA is committed to a policy of equal employment opportunities for applicants and Employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment, including Title VII of the Civil Rights Act of 1964, The Age Discrimination in Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, the California Fair Employment and Housing Act, and all other applicable state and federal laws. LA CENTA does not permit discrimination of any type against an employee because of any of the following legally protected characteristics: gender, race, color, religion, country of origin, mental disability, physical disability, marital status, gender identity, gender expression, ancestry, genetic information, medical condition, age, sexual orientation, or pregnancy.'
Medical Records Clerk - Full Time, Temp
Medical records clerk job in Julian, CA
Borrego Health provides high quality, efficient customer focused health care to the communities we serve, accomplished by providing access to patient centered comprehensive care to all residents regardless of their ability to pay. Job Description
This position is a full-time temp position.
Works under the supervision of the Site Manager. The medical record includes information the patient provides concerning their symptoms and medical history, the results of examinations, reports of x-rays and laboratory tests, diagnosis and treatment plans. The Medical Records Clerk organizes and ensures documents have been signed by clinician and files in the proper location in the chart. The clerk will prepare charts for the following day and pull transcription from fax and attach to chart for doctor's signature.
Qualifications
Graduate of approved high school or GED equivalent
One year work experience.
Additional Information
Learn more about us and view our current openings please visit our web-site at ******************************
Competitive Salary and excellent benefits
Please apply by clicking the link below.
You may also fax resumes- HR Department
Borrego Health
PO Box 2369
Borrego Springs, CA 92004
Fax: ************
Borrego Health is an Equal Opportunity Employer
Patient Services Representative
Medical records clerk job in Cathedral City, CA
At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary: This position requires excellent interpersonal and customer service skills. Must be courteous and helpful; possess the ability to meet and speak with the public as the "first contact" of the clinic while aligning their duties with Mission and Core Values. Essential Duties and Responsibilities: Acknowledges and assists everyone who walks in the door while maintaining eye contact, a smile and providing a professional greeting; Communicates with customers to resolve problems and concerns while informing customers of delays in a courteous, professional, and timely manner using appropriate pronouns; Provides all customers with consistent quality service in accordance with Core Values and Standards of Customer Service; Keeps Manager informed of office equipment upkeep/maintenance; Maintains accurate demographic, insurance, and guarantor information at every patient visit; Identifies and refers patients who require program assistance to Care Coordinator Specialist (CCS); Collects all payments due on patient accounts and assures journals are closed and balanced daily; Answers all incoming calls and engages with patients by always upholding Quality Standards; Performs registration, check-in duties, and operator duties (Refer to workflows in Practice Management Sharesite); Responds to all forms of communication (Email, Tasks, Etc.) according to communication policy; Collects all registration documents required prior to the patient leaving the office (Consent to Treat, Insurance Card, ID, Registration Form); Understands the organization's commitment to providing a high-quality of patient care; Promotes a Patient-centered environment.
Qualifications:
Minimum Qualifications (Education and Experience):
* Minimum of one year experience working in a medical setting including a clinic, hospital, private practice, or pharmacy;
* Minimum of one year experience working in a high-volume customer service role including both face-to-face and multi-line telephone system communications;
* Diploma from an approved High School or GED equivalent;
* Current Basic Life Support (BLS) certification with the American Red Cross or American Heart Association.
Knowledge, Skills and Abilities:
* Excellent oral and written communication skills;
* Effective interpersonal skills;
* Bilingual in Spanish may be required, depending on location or circumstance;
* Ability to operate office equipment (i.e. computer; copier; scanner; fax machine and credit card machine);
* Ability to use Microsoft Office and Windows;
* Possesses effective listening and problem-solving skills;
* Attention to detail and accuracy;
* Demonstrates Initiative and ability to multi-task;
* Maintains composure during high stress situations.
Working Conditions/Physical Requirements
* Ability to lift up to 24 pounds;
* Operates in a dental clinic setting and requires frequent times of sitting, standing, walking, repetitive motion and talking;
* Able to travel to DAP Health locations throughout Coachella Valley to provide staffing support and off-site trainings/meetings, as needed.
Medical Receptionist
Medical records clerk job in Temecula, CA
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a
Patient Service Representative
,
you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
Greet and register patients in a friendly and service-oriented manner.
Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
Collect and log all co-pays and fees
Answer/transfer incoming phone calls.
Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
Coordinate with the back-office staff for timely and effective care of patients
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
You Are:
Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
To Ensure Success In This Role, You Must Have:
High School Diploma or GED
Intermediate to advanced computer skills
Strong multitasking and communication skills
Experience providing exceptional customer service
Medical terminology knowledge and recent medical/radiology office experience is preferred.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Scheduling Clerk-Cath Lab-Per Diem Various-Temecula Valley Hospital
Medical records clerk job in Temecula, CA
Responsibilities About Temecula Valley Hospital Temecula Valley Hospital (TVH), part of Southwest Healthcare, brings advanced technology, innovative programs, patient-centered and family sensitive care to area residents. The hospital features 140 private patient rooms; emergency care; advanced cardiac and stroke care; orthopedics; general and surgical specialties. TVH is nationally recognized for Patient Safety designated by The Leapfrog Group as a Top Hospital in both 2017 and 2020 and has received 10 "A" Leapfrog Hospital Safety Grades, most recently in Spring 2023. The hospital was recently recognized by U.S. News & World Report's Best Hospitals 2023-2024 for Heart Attack, Heart Failure and Stroke, Pneumonia and COPD, as well as the Healthgrades 2022 Cardiac Surgery Excellence Award. TVH is a DNV Certified Comprehensive Stroke Center and has received eight Women's Choice Award Achievements as One of America's Best Hospitals for Stroke Care and One of America's Best Hospitals for Patient Safety. Other accolades include: the American Heart Association/American Stroke Association's Get With The Guidelines - Stroke GOLD PLUS with Target: Stroke Honor Roll Elite and Target: Type 2 Diabetes Honor Roll, Mission Lifeline - STEMI Receiving Center - GOLD PLUS, Mission Lifeline - NSTEMI - GOLD, Blue Distinction Center Designation for Quality in Knee and Hip Replacement Surgeries, The Joint Commission's Gold Seal of Approval for Certification for Hip and Knee Replacement, first hospital in the state of California to achieve certification as a Gluten-Free Food Service facility, 3 Star Medicare Hospital Compare Rating, the American College of Cardiology Chest Pain Center with Primary PCI and Resuscitation Accreditation, the honor of the Inland Empire's Top Workplaces 2017 and 2018, has been designated an Aetna Institute of Quality Cardiac Care Facility for comprehensive heart and vascular treatment-including Cardiac Medical Intervention, Cardiac Rhythm Programs and Cardiac Surgery. For more information, please visit **************************
Essential Duties:
Schedules and coordinates all elective procedures for Interventional Radiology, Radiology, Vascular, non-invasivE and invasive Cardiology, and Anesthesia when needed. Coordinates with insurance verifiers and Case Management to ensure cases are approved prior to procedures.
Qualifications
Effective written and verbal communication skills in the English language.
Skilled in handling multiple phone lines.
Basic computer skills.
Medical terminology and basic knowledge of nursing care terminology and function.
Ability to prioritize tasks, promote calm ambience and develop strong interpersonal skills.
One (1) year as a unit secretary or scheduler in an acute care facility required
Medical terminology course preferred
This opportunity offers the following:
* Challenging and rewarding work environment
* Growth and development opportunities within UHS and its subsidiaries
* Competitive compensation
* Excellent Medical, Dental, Vision and Prescription Drug Plan
* 401k plan with company match
About Universal Health Services
One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. ***********
EEO Statement
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
Avoid and Report Recruitment Scams
We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information.
At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc.
If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.
Medical Office Coordinator
Medical records clerk job in Redlands, CA
Pay: $19.00 - $21.00 per hour (DOE) Schedule: Monday - Friday, 8:00 AM - 5:00 PM
About the Role: We are seeking a highly organized and detail-oriented Medical Office Coordinator to support our busy medical office. This is a fast-paced role where you'll work closely with doctors and the clinical team to ensure smooth scheduling, accurate chart preparation, and seamless communication between departments.
Key Responsibilities:
Coordinate physician schedules and manage appointment calendars.
Prepare and update patient charts to ensure accuracy before appointments.
Handle outbound calls and coordinate follow-ups with patients and providers.
Assist with inventory and maintain necessary supplies for daily operations.
Support clinical staff with administrative and scheduling tasks.
Qualifications:
Experience working in a medical office environment (scheduling, chart preparation, outbound calls).
Strong organizational and multitasking skills.
Excellent communication abilities - both verbal and written.
Ability to work efficiently in a fast-paced setting.
Bilingual (English/Spanish) is a plus but not required.
Why Apply:
Opportunity to work closely with physicians and clinical staff.
Gain valuable experience in medical administration and coordination.
Work in a supportive environment with opportunities for growth.
How to Apply:
Submit your resume for immediate consideration.
KPG123
Unit Secretary/MS Tele/Per Diem Days
Medical records clerk job in Hemet, CA
DEFINITION Under supervision, to perform a variety of clerical and reception duties in a medical and/or psychiatric treatment area in support of professional and other staff; and to do other work as required.
CLASS CHARACTERISTICS
Incumbent in this class performs the journey level scope of clerical assignments in support of doctors, nurses and other staff in an assigned medical treatment area; serve as a mentor and resources for all Unit Secretaries and serve as liaison between Nurse Management and Unit Secretaries
POSITION QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way would be:
Education
Completion of high school or equivalent. Specialized training in medical assisting or a closely related field preferred
Experience
Minimum of three (3) years' experience as a Unit Secretary.
Licensure/Certification
BLS (AHA Only)
Special Requirement:
Successful completion of medical terminology course or passing score of 80% on medical terminology examination.
KNOWLEDGE & ABILITIES
Knowledge of:
Hospital established policies quality assurance program, safety, environmental and infection control policies and procedures.
Medical Terminology
Modern office practices and procedures including filing and operating standard office equipment.
Ability to:
Conduct mandatory in-services, training and orientation
Understand and follow oral and written directions
Perform general clerical work and learn quickly the specific operations of a medical treatment unit.
Establish and maintain effective working relationships with the public and fellow employees.
Work effectively under stress and in emergency relationships with the public and fellow employees
Work effectively under stress and in emergency situations
Manage emergency or crisis situations; requires judgment/action which could result in undesirable patient outcomes.
AGE-SPECIFIC COMPETENCY
Maintains, demonstrates and is assessed on the knowledge and skills necessary to provide for physical, psychosocial and cultural needs appropriate to the age of the patients served on his/her assigned unit.
Auto-ApplyPatient Services Representative (Julian)
Medical records clerk job in Julian, CA
Answer telephones, greets, assists and directs visitors, patients and other clinic office callers. Guides, screens and registers new patients. Assists patients in obtaining services and provides information on funding eligibility and inquiries related to patient access processes, policies, and/or other related information; researches and resolves customer problems. Performs clerical duties to support the daily business activities of the location.
Essential Functions of the Job:
Assembles all data and documents required for complete patient registration, including, insurance verifications and authorizations.
Enter current patient demographic information into Epic system.
Provide excellent customer service and be able to communicate effectively with internal and external personal.
Assesses patient financial responsibility and collects co-pays and deductibles at time of check-in.
Obtains and documents funding information from patients and provides information on available funding resources.
Uses payer resources (RTE) and websites to explore and access eligibility; initiates referrals for varies insurance such as Medi-Cal, Medicare, Manage Care, Commercial, etc. administers and determines patient eligibility for Sliding Fee Discounts Program.
Works in collaboration with all areas of patient inquire to identify and resolve issues and/or barriers.
Enters a variety of fiscally related information into databases; maintains fiscal records and files.
Responds to requests for information and inquiries related to patient representative processes, policies, and/or other related information; researches and resolves customer problems.
Recognizes need for immediate and urgent services.
Provides assistance, guidance and direction to visitors and patients.
Assists in care and maintenance of department equipment and supplies.
Additional Duties and Responsibilities:
Maintains established departmental policies and procedures, objectives, quality assurance, safety, environmental and infection control standards.
Able to adapt to organizational changes and functions.
Participates in educational programs and in-service meetings.
Attends meetings as required.
Performs other related duties as assigned or requested by the Patient Services Supervisor.
Job Requirements
Experience Required:
One year of customer service experience or successful completion of internship at San Ysidro Health.
One year experience in a medical setting, preferably front desk or reception preferred.
Education Required:
High School Diploma or GED Equivalent
Certifications Preferred:
CA Drivers License and vehicle insurance
Medical Assistant Certification
Verbal and Written Skills Required to Perform the Job:
Bilingual (Spanish-English) required; must have good handwriting and verbal communication skills.
Technical Knowledge and Skills Required to Perform the Job:
Must have verbal ability for accurate and tactful explanation.
Equipment Used:
General office equipment including multi-extension phones; CRT/PC, and other office machines.
Working Conditions and Physical Requirements:
May be required to lift approximately 25 lbs.; Mostly sitting position.
May be required to work evenings and/or weekends or clinics outside of assigned clinic
Universal Requirements:
Pre-employment requirements include I-9, physical, positive background and reference check results, complete application, new hire orientation, pre-employment PPDs. Compliance with all mandated vaccinations and all boosters is a term and condition of employment.
Medical records coordinator
Medical records clerk job in Yucaipa, CA
Yucaipa Hills Post Acute is hiring a full-time medical records coordinator for its 82-bed skilled nursing facility. We're looking for a motivated and knowledgeable person who can ensure our medical records are fully compliant while supporting our staff, residents, and clinical consultants on a daily basis. We're looking for someone that enjoys working in long-term care and is excited to make a difference in the lives of the residents we care for.
What You Will Do in This Role
We use electronic medical records and charting, requiring intermediate to advanced computer skills (Point Click Care, Microsoft Excel, and Outlook). Our medical records coordinator ensures medical records are properly completed, assembled, coded, signed, and indexed, etc. Inputs resident information into the computer and retrieves resident information as appropriate or as instructed. Audits and reports daily by reviewing electronic health records documentation for accuracy and completion. Maintains medical health records in a manner that is consistent with administrative, legal and regulatory requirements and best practices. Completes medical record and documentation competencies as directed. Participates in daily and weekly clinical meetings. Often asked to work beyond normal working hours and on weekends and holidays and on other shifts/positions as necessary.
Qualifications
Medical Records experience. Organized and detail oriented. Reliable and punctual. Flexibility and ability to work with other personnel. Understanding of medical terminology. Intermediate to advanced computer skills.
Benefits
Medical insurance. Dental insurance. Vision insurance.
PM21
Auto-ApplyDental Front Office Clerk
Medical records clerk job in Moreno Valley, CA
The Front Office Clerk is responsible for providing a consistent and reliable flow of communication with patients/staff throughout the clinic and initially preparing patients for an office visit with required paperwork and proper collection of applicable monies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Welcome patients/visitors via phone and/or to the clinic by greeting them and attending to their inquiries.
* Answer and direct telephone calls appropriately.
* Facilitate patient satisfaction and clinic experience by directing them accordingly and accurately booking appointment(s).
* Validate/update patient personal information in the electronic practice management (EPM) system as necessary.
* Provide appropriate form(s) to patients in accordance with patient needs as necessary.
* Collect and document patient payments; demonstrate accurate credit card/cash handling procedures, according to CHSI Policy and Procedures.
* Respect and ensure patient privacy and confidentiality with all interactions in accordance with HIPAA and CHSI Policies and Procedures.
* Responsible for participating in quality improvement projects/activities and accountable for quality and PCMH.
* Order and inventory office supplies as needed.
* Perform all other duties as directed either formally or informally, verbally or in writing.
SUPERVISORY RESPONSIBILITIES:
No direct supervisory responsibilities.
KNOWLEDGE, SKILLS AND ABILITIES:
* Bilingual (English/Spanish) preferred.
* Must possess excellent customer service including verbal and written communication.
* A high standard of professionalism and professional ethics and conduct is expected in speech, manner, attitude and appearance at all times.
* Possess strong interpersonal skills and ability to work well with others.
* Ability to deal effectively with changing situations and stressful environment.
* Ability to perform tasks related to physical activity to complete the responsibilities of the position.
EXPERIENCE AND EDUCATION:
* High school graduate or equivalent required.
* Minimum 1 year experience answering phones and scheduling preferred.
* Experience and/or training as a Medical Assistant or Dental Assistant preferred.
* Front office experience in a medical or dental setting preferred.
Patient Services Representative Floater
Medical records clerk job in Coachella, CA
At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary The Patient Services Representative Floater plays a key role in providing exceptional customer service to patients and ensuring they have a positive experience during their visit. In addition, this position also requires traveling between sites and other locations as needed. The Patient Services Representative Floater will fill in and support other clinics on an as needed basis to cover time off, training, or as directed. Supervisory Responsibilities: None Essential Duties/Responsibilities Greet and assist everyone who walks in the door with eye contact and a smile, ensuring everyone feels welcome and cared for Register new patients and patients who have fallen out of care either in person or over the phone Gather all documents required for new patient registration, ensuring accurate patient demographics and guarantor information at every patient visit Identify patients who require program assistance and schedule patients with Care Coordinator Specialist for assessment and program enrollment Answer incoming calls within 3-4 rings and make patient calls in a courteous and professional manner Return voicemails by the end of the next business day Schedule patient follow-up appointments, confirm upcoming appointments, and reschedule as indicated Ensure that appropriate insurance is selected for services rendered for the date of the scheduled visit Check patients in and out for scheduled or walk-in appointments Ensure patients are empaneled according to provider of record and keep up to date with the provider's panel management Assist and encourage patients with signing up for MyChart Answer MyChart patient messages related to registration and/or appointment scheduling Assist patients using tablets or other devices to obtain demographic information required to establish electronic record as needed Run, review, and demonstrate understanding of insurance eligibility Scan all information pertaining to registration into EHR Monitor and respond to website inquiries requesting new patient information Collect and turn in Release of Information (ROI) to HIM department Collect applicable co-pays and outstanding balances at time of check in Keep track of daily incoming documentation for providers Follow up on no-shows and send out no-show letter as stated on no-show workflows Advise Case Manager or EIS Worker when patients indicate need for linkage to internal/external resources (when applicable) Keep supervisor informed of office equipment upkeep/maintenance Complete appointment confirmation calls for unconfirmed patients 24 hours prior Perform other duties as assigned
Required Skills/Abilities
* Ability to maintain recognized medical industry standards of high quality, client-centered services that are HIPAA compliant
* Proficiency in MS Office applications
* Computer expertise in database input
* Effective communication skills, both written and oral
* Excellent customer service skills
* Bilingual in Spanish/English, preferred
Education and Experience
* At least 1 year of experience in medical front office operations preferred - including but not limited to registration process, use of medical terminology, medical insurance, and referral authorizations
* Previous experience working with Electronic Health Records preferred
* Current BLS certification obtained through the American Heart Association or American Red Cross
Working Conditions/Physical Requirements
* This position has a home base at a DAP Health clinic location
* Ability to lift 24 pounds
* Operates in an office setting at times and requires frequent times of sitting, standing, repetitive motion and frequent phone calls/conversations
* Ability to travel to sites around West and East DAP Health locations, as needed. Mileage reimbursement provided per company policy.
* Requires current and valid driver's license and current personal auto insurance as well reliable transportation and a clean driving record