Medical records clerk jobs in Cheektowaga, NY

Job Description Medical Records Clerk Rate: $16 - $17/hr. (depending on experience) Shift: Monday - Friday 8:00 AM - 4:30 PM The successful candidate will have a variety of duties, including but not limited to: Responsibilities: Demonstrate knowledge of age-specific developmental factors specific to adult and geriatric residents about medical records duties in the Nursing Department. Set up residents' medical records; collects information from nursing staff, physicians, and other sources and update records. Monitor and audit records for completeness and accuracy. Responsible for compiling, process & accurately accounting for all medical records on each resident Verify the accuracy and accessibility of files Maintain electronic health records databases Release necessary information to persons and agencies according to regulations. Prepare the necessary MD paperwork, schedule outside MD visits, and update the MD/NP Visits calendar. Processes transfer or discharge records and maintains appropriate records on former residents. Adds physician's orders, lab results, and department reports to the medical records. Copies Medical Records for Business Office on request for Third Party Payer. Transcribes reports and maintains reports in Medical records. Process the following, as required: Lab requests QA calendars/ minutes Door tags Resident tags/bands Standard Units of measure Census Maintain quality and accurate records by following McGuire policies and procedures. Qualifications: High School Diploma or GED required; Associate's Degree in related field preferred Prior medical records experience in the health field, skilled nursing required. Minimum of two years' experience in a similar role preferred. Benefits: Weekly Paychecks Health, Dental, Life Insurance Referral Bonus Retirement/Pension/401k Flexible Schedules

The Community Health Center of Niagara (CHCN) is searching for an experienced Medical Records Technician to join our team. CHCN offers competitive pay and benefits for Full and Part Time staff including: Medical, Dental, Vision, Life Insurance, Supplemental Insurances, 401k, Tuition Assistance and Paid Time Off. Summary: A successful Medical Records/Patient Service Representative possesses tremendous interpersonal skills, enabling them to provide excellent customer service with a focus on patient satisfaction and care. Duties: Maintains the integrity of the Health Information Record by obtaining, inputting, and retrieving accurate information into and from the Electronic Medical Record system Schedules appointments, completes Pre-Registration tasks, verifies demographic and insurance information, and completes other tasks as needed to ensure claims are able to be billed accurately. Discerns when triage by clinical healthcare staff is needed. Coordinates patient and information flow, while maintaining patient confidentiality in compliance with Federal HIPAA laws. May serve as a member of a patient care team. Provides Care Coordination services consistent with the position. Participates in and contributes to Quality Improvement and Quality Assurance activities and functions as needed. Completes Prior Authorizations and Referrals; Provides Specialist resource information Tracks and Logs patient information Attends meetings as required. Performs other relevant duties as assigned. Minimum Qualifications: High School diploma or GED One (1) year of experience delivering customer service at a high level Two (2) years experience in Medical Records or relevant healthcare experience Computer literate; Proficient in Microsoft Office Preferred Qualifications: Associate s Degree in related field Comprehensive knowledge of medical terminology Three (3) years of experience delivering customer service at a high level Three (3) years of Medical Records experience or relevant healthcare experience Proficient with an Electronic Medical Record system and Microsoft Office Union position 1199SEIU, Pay: $15.50 - $18.71/hr.

WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term medical patients. This is a 13-week contract starting June 16th and will NOT require any weekend hours. Must have strong clinic experience and strong Epic experience. We are seeking a talented individual that has AT LEAST 2 yrs of Patient Services/ medical office experience, we prefer Epic experience. Work hours 7am - 4pm weekdays! SOME OF THE JOB FUNCTIONS of the patient services representative: Answer the phone Distribute email lists and merge profiles Help with patient intake and discharge Submit Epic logs, open mail, disperse fax documentation to correct department We are seeking to pay $21-$23 hourly for this administrative office job, which comes with minimal training. We are seeking someone proficient with excellent Microsoft Suite experience: WORD, POWERPOINT, EXCEL, etc. Please apply!

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit. About the Role: As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: * Welcomes patients * Verifies patient information and makes corrects in the computer system * Confirms appointment times, locations, and providers during check-in * Communicates delays to the front desk lead * Assists in ensuring appointments are confirmed * Assists in open and closing procedures * Prints daily appointment schedules and front desk reports * Verifies insurance through epaces, heathenet, healthplex * Inputs insurance information including active/expired dates * Sends appropriate patient messages * Assists patients in filling out forms * Collects co-payments including sliding scale nominal fee * Adheres to cash handling policy You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a PSR: * High school diploma or equivalent * Able to read, write and speak the English language. A second language of Spanish is preferred * Able to learn new software and computer systems * Strong attention to detail and customer service skills * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals * Medical office experience or medical terminology knowledge preferred but not required * EHR knowledge preferred but not required Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $18.50 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

Hourly Pay Rate: $19.00 Shift: Monday-Friday The Patient Services Representative is a member of the core care team having direct patient contact. Essential duties include managing processes in the most efficient manner to streamline a patient's encounter from beginning to end. Additional responsibilities of this position consist of maintaining broad based knowledge of the care delivery team, exhibiting extensive interpersonal skills, providing general knowledge of benefit coverage as well as internal-external referral processes allowing for the comprehensive facilitation of the patients encounter. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Demonstrates the primary goal of customer satisfaction through positive interaction with the patients, families, and care providers in a respectful, courteous, confidential, and caring manner. • Performs reception duties which include greeting patients, patient registration, and gathers benefit coverage. Educates patient and/or caregiver on the benefit coverage. • Provides patient with receipts for payment, schedules patient appointments and sets up transportation as needed. • Collects co-payments as required. • Obtains patient referrals and prescriptions for all services within the department. • Coordinates external referrals. • Contacts patients, as necessary, to communicate appointment dates and times. • Assumes follow-up responsibility and completion of the internal and external process that includes patient scheduling and the patient's admission of process into rehab services. • Obtains pre-approval / authorization from insurance company, when required. • Monitors incoming patient information and forwards to appropriate providers and support staff as needed as compliant with HIPAA rules and regulations. • Verifies current insurance information including PCP information, assists in the completion of patient forms, reviews and provides billing information as requested. • Maintains accurate patient attendance records in Electronic Health Record System. • Maintains a thorough understanding of all the technical aspects of the PSR position. • Addresses non-clinical patient concerns in a prompt, courteous and efficient manner, making certain that all issues are documented and resolved approximate to the incident occurrence time. • Attends required in-service programs, including continuing education activities and scheduled meetings as required to maintain accuracy and efficiency in the job duties of a PSR. • Adheres to People Inc. plan-wide policies on patient confidentiality. • Supports changes and new programs to improve patient care, service, and staff morale. • Performs other duties as assigned. TEAM FUNCTIONS AND RESPONSIBILITIES: • Displays personal motivation by identifying and accomplishing a new professional/personal goal on an annual basis. • Works to incorporate new information/skill and responsibility into performance. • Promotes a positive image of the department and agency. • Initiates and problem solves utilizing available resources within level of responsibility. • Contributes to a positive work environment by interacting in a courteous, pleasant, and professional manner. • Functions as a member of an interdisciplinary team through utilization of communication skills and cooperation. • Demonstrates flexibility by understanding different views. Adapts approach as situations change and accepts changes in the organization and requirements. • Supports clinic/agency by accepting additional tasks outside of job description such as special projects, and public education. • Plans time off in advance and manages PTO according to department guidelines. MINIMUM QUALIFICATIONS: • High School Diploma/GED • 1 year of related experience • Ability to read and write. • Ability to handle multiple tasks simultaneously. SUPERVISORY RESPONSIBILITY: • This job has no supervisory responsibilities. What we offer: Competitive pay and shift differentials Paid training (no prior experience required) Health, dental, and vision insurance Generous paid time off (PTO) 401(k) retirement plan with employer match Opportunities for career growth within the organization Supportive team environment that values your contributions

Job Description Grider Support Services, LLC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a highly organized and patient-focused individual to join our ambulatory team as a Patient Services Representative (Receptionist). As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience. If you have experience in a medical office setting and possess strong administrative skills, we encourage you to apply. ???? Location:462 Grider Street Buffalo, NY ???? Department: Pain Management Practice ???? Shift: Full-Time | Monday-Friday, between 7:00 AM - 5:00 PM (no more 13 hour days, overnights, or working holidays!) Job Duties Greets and checks in patients upon arrival; Verify demographics, check insurance eligibility, collect and processes payments and co-pays Answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs. Schedule patient appointments and manage appointment calendar. Make new and follow up appointments, reschedule, and cancels appointments as needed. Verify patient insurance information and process authorizations Assists with patient registration prior to appointment and data entry Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities. Ensures patient confidentiality in compliance with HIPAA regulations Participates in staff development and staff meetings Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members Perform other duties assigned by management. Benefits: We offer a competitive salary and benefits package. The hiring range is between $18.00-$20.50* hour. Enjoy generous PTO, paid holidays, and top-tier medical coverage with low premiums and full deductible coverage through an HRA-plus dental, vision, life insurance, and great discounts! Qualifications Education: High School diploma or equivalency, required Experience: 1-2 years' experience with front desk operations, patient scheduling, phone handling, and customer service, strongly preferred Skills & Competencies: Knowledge in Electronic Medical Records (EMR) and other medical office software Strong organizational and time management skills with the ability prioritize tasks Knowledge of medical terminology and basic healthcare procedures Strong customer service skills to provide a positive experience for patients and their families Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. * The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job DescriptionBenefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Responsibilities Greet patients who walk through the door Ascertain their needs and get them checked in Pull their medical records, or take a new patient history Answer the phone and schedule appointments or answer patient questions Maintain comprehensive medical records, as needed Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desired

Patient Services Representative (PSR)/Medical Receptionist Join General Physician, P.C. Are you a Medical Receptionist (PSR) looking to take your career to the next level? General Physician, P.C., one of Western New York's most esteemed multi-specialty medical groups, is excited to welcome dedicated PSR's to our growing family. With a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss. Location: Primary Care office at 1091 Main St. Buffalo, NY Position Type: Full-time, Day Shift Why General Physician, P.C.? Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime! Comprehensive Benefits: Medical, dental, vision, and more. Generous PTO: Enjoy your well-deserved time off. 401(K) with 3% Employer Contribution: Secure your financial future. Employee Discounts: Exclusive deals, including Verizon Wireless. What you will be doing: The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow. Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols. Complete patient pre-registration by verifying insurance eligibility and contacting patients with questions/concerns, reviewing patient financial responsibility, and chart preparation following the Quality Checklist. Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients. Answer phones and route communication appropriately, schedule appointments and document patient interaction in the EMR system in a timely manner. Manage incoming mail and fax documents in accordance with company policy, and process medical record requests and referrals. Process end-of-day reconciliation of cash and credit card payments. Perform general office duties such as document preparation, scanning, and filing. Maintain the cleanliness of the patient waiting room and ensure proper notification is made regarding the timeliness of appointments. Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations. Deliver exemplary customer service to provide a positive patient experience across the organization. Perform other duties assigned by management. The education and experience you need: High school diploma required; two-year college degree preferred Proven work experience in a healthcare facility or strong customer service experience preferred Knowledge of insurance and medical terminology preferred Strong written and verbal communication skills with ability to utilize computer programs Join General Physician, P.C., and make a difference in the lives of patients while advancing your career! * The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Job Description Busy Ophthalmology medical practice currently seeking an enthusiastic patient service representative to join our team. This could be a full or part-time position, requiring outstanding communication skills and attention to accuracy . Medical office experience is preferred. Responsibilities include, but are not limited to: Scheduling appointments, maintaining electronic records, verifying insurance eligibility, patient check-in/out, and collecting payments. Excellent benefit package offering healthcare insurance, dental, flex spending and other pretax benefit options.

UBMD Primary Care is seeking a full-time Patient Services Representative (PSR) for our busy multi-specialty outpatient clinic located at the Conventus Medical Office Building, 1001 Main Street, Buffalo. The ideal schedule would be Monday through Friday 9:30 am to 5:30 pm with ability to work one (1) Thursday evening (11:30-8:00 pm) per month on rotation with the other PSR's. FREE PARKING!! Duties include, but are not limited to, greeting patients, check in/out, verifying insurances, scheduling appointments, daily copay reports/collecting copays, general customer service. Must have excellent communication and multi-tasking skills, as well as 1-2 years' experience in medical office. EMR and Healthenet experience required. General office skills (faxing, copying, etc.) required. Pay range is $18-$18.50/hour. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Patient Services Representative LOCATION(S) Outpatient Clinics REPORTS TO: Site Coordinator/Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full Time/ Part Time SALARY RANGE: $18-$18.50 per hour SUPERVISORY REQUIREMENTS: N/A Job Summary: The Patient Services Representative (PSR) performs administrative duties for the office including scheduling patient appointments, greeting patients, handling heavy call volume, collecting copays as well as greeting vendors and other visitors in the reception area of the clinic. Essential Functions: Schedules and confirms patient appointments. Captures and verifies patient demographics, current insurance, appropriate forms and signatures to ensure accurate billing and medical record information for the check-in process for all patients. Receives changes to payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy. Performs a variety of duties involved in greeting and directing patients, their families, vendors, and other business associates. Provides information to patients and their families on such matters as services, charges and routine treatment procedures. Answers telephone in a timely manner and manages/directs calls appropriately. Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed. Assists in compilation of data for regular and special reports as requested by the Site Coordinator/Manager and/or Medical Director. Schedules or arranges other tests or referrals to specialists as necessary. Completes prior authorizations for imaging as necessary. Processes referrals and maintains knowledge of referral process. Organizes caseload of patients for the following day. Coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits. Provides patients with educational materials, distribution of resource literature from insurance carriers and/or community service recommendations. Follows Patient Centered Medical Home (PCMH) standards, as applicable per site. Reviews and addresses daily tasks as assigned. Complies with all OSHA regulations. Adheres to HIPAA and confidentiality policies and procedures. Other Functions: Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies as set forth. Maintains competence through continuing education and/or inservice training. Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner. Any other duties as requested or assigned by the Site Coordinator/Manager, Medical Director and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. May be required to travel to other UBMDFM location(s) dependent on company need. Work hours may fluctuate depending on company/clinic needs. Qualifications: Education : High School diploma or GED, Associate's degree preferred. Experience : One (1) to two (2) years' experience working in medical reception and/or customer service, preferable in a clinic setting. Experience in electronic medical records strongly preferred. Knowledge, Skills & Abilities : Medical terminology preferred. Knowledge of various insurances and procedure codes helpful. Excellent communication skills required. Knowledge of Microsoft Office programs preferred. ** The specific salary offered may be influenced by a variety of factors including but not limited to the candidate's relevant experience, education, and work location.** Working/Environment Conditions: Position is in a well-lit, fast-paced, clean office environment. Office noise level will be mild to moderate most times. Moderate/average indoor temperatures. Environment may have occupational health exposures/hazards. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer. While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting (up to 15 pounds) may be required. Regular, predictable attendance is required. Must possess the physical and mental abilities to perform the tasks normally associated with the essential job functions such as stationary, mobility, operating machinery, convey and exchange information. Equipment: Manual dexterity to operate standard office machines/equipment such as computers, printers, multi-line phone, photocopier, fax system, scanner and/or calculator. UBMD Primary Care is an equal employment opportunity (EEO) employer. We are committed to the principles of equality in employment and opportunity for all employees without regard to race, color, citizenship status, national origin, ancestry, gender or expression whether or not such gender identity or expression differs from the employee's physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation or any other factor and/or status protected by law. We expect all employees to adhere to these principles of equality which apply to all aspects of the employment relationship including hiring, job selection, job assignment, compensation, corrective action, termination, access to benefits and training and other privileges of employment. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines. JOB CODE: PSR-CONV-12.25

Jericho Road Community Health Center is actively seeking a Medical Coder . This position is full-time, within the Medical Billing Department, working at the 1021 Broadway location. Work with a Purpose Jericho Road Community Health Center offers the opportunity to engage in a movement far larger than any one individual. We believe that we can all be people with positive influence. We influence each other, our clients and patients, our families and communities. We are part of a global team that influences the health and wellbeing of communities internationally. Every day, Jericho Road's mission of caring for communities and advocating for systemic health equity guides us in our collective purpose. We are looking for individuals who share that goal and are committed to that service. As a federally qualified health center (FQHC), our organization's mission is deeply rooted in making fundamental changes in the communities we serve, advocating for social justice and meeting people where they are. With global clinics across the world, the impact you make will transcend borders, with opportunities to engage in meaningful work at our Sierra Leone, Goma or Nepal global clinics. Why Jericho: Jericho Road offers competitive pay and benefits including medical (single-high coverage paid in full by employer), HSA, dental, vision, employer paid life insurance benefit, supplemental insurances, tuition discounts, generous paid time off, the opportunity for global travel to our three global health clinics, and loan forgiveness for applicable positions. Jericho Road values both work and life. The option of a flexible 40-hour workweek is possible within certain teams. R esponsibilities: Assigns diagnostic codes from provider documentation, entering essential information into practice management system Follow the official coding guidelines including Encoder Pro, CPT Assistant, CMS Documentation Guidelines, Official Guidelines for Coding and Reporting and other similar authoritative resources. Regularly and consistently meet quality and productivity standards established by management. Review provider documentation and abstract diagnosis codes, procedure codes and supply codes. Complete administrative tasks, such as data reporting, in a timely manner. Communicate with management regarding coding workload, turnaround time expectations and deliverables. Email providers as needed Participate in department meetings, coding training, organizational mandatory training, and compliance training. Attend continuing education classes to maintain coding proficiency and certification requirements. Qualifications: High School diploma or GED. Experience in coding work and/or Medical Billing preferred. Willingness to train certified coders without experience. One of the following coding credentials required: RHIT, CCS, CCS-P, CPC, COC (formerly CPC-H), or CPC-P. Previous experience with the Medent EMR system preferred Working knowledge of billing concepts, practices, and procedures. Assist with projects outside of coding as needed Rate: $18.50-$21.50 an hour. Individual compensation is based on various factors unique to each candidate, including skill set, experience, qualifications, and other position related components. Job postings are not intended to be an exhaustive list of duties. You will be expected to perform different tasks as necessitated or required by your role within the organization and the overall missional objectives of the organization. Jericho Road is an Equal Opportunity Employer. We are an inclusive organization and actively promote equity of opportunity for all.

Job DescriptionBenefits: No Nights or weekends 401(k) Dental insurance Health insurance Paid time off Profit sharing Vision insurance Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and reviewing the EMR or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Responsibilities The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow. Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols. Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients. Answer phones and route communication appropriately, schedule appointments, and document patient interaction in the EMR system in a timely manner. Maintains safe practice by complying with procedures, rules, regulations, and laws Coordinate referrals to specialists or other healthcare providers. Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desired

Full-time Description Our team in Williamsville, NY is looking for a dedicated Patient Service Representative to join us in providing an outstanding first impression for our patients. Roswell Park Care Network is a recognized leader in oncology and specialty care, serving community physician practices across New York State. We are committed to delivering exceptional patient care and advancing innovative treatment options. We offer an excellent benefit package: Work-Life Balance - Monday-Friday schedule - no nights or weekends! Career Advancement - Build your future with our career ladder program PSR Academy - Enhance your skills with specialized training and workshops Comprehensive Benefits - Medical, dental and vision coverage 401(k) with Company Match Generous Time Off Company paid life insurance, options for LTD, Critical Illness, Accident Generous Vacation and Sick time 11 Holidays The Patient Service Representative (PSR) serves as the initial point of contact for patients, providing administrative and customer service support. Handle tasks such as scheduling appointments, managing patient information, processing payments, and ensuring smooth communication between patients and medical staff. PSRs play a crucial role in creating a positive patient experience and maintaining efficient healthcare operations. Responsibilities: Medical receptionist Greet and welcome all patients: Creating a friendly and welcoming environment is paramount, setting the tone for the entire patient visit. This involves greeting patients and visitors in person and over the phone professionally. Announces patients, visitors as needed with sensitivity. Interact with fellow workers in a way that promotes a respectful and cooperative working environment Assists nurses, physicians, and other clinical and/or medical staff l with administrative support Accurately and efficiently respond to tasks received from providers, other office staff, and billing Open and close the patient waiting room Must adhere to policies, procedures and regulations as outlined in the office policy and procedures manual Registration and Information Management Register patients using EMR. Coordinates and prepares patient's appointments and itinerary Check insurance eligibility and verification on every patient Collect and scan insurance and other required documents Check report to ensure coverage and proper co-pay collection Confirm insurance eligibility and verification prior to scheduling new patient appointments New patient intake including entry into EMR Verify and update patient demographic and insurance details at each visit. Collect identification and insurance cards, copying or scanning them for the patient's record. Scan other relevant patient information into the Electronic Medical Record (EMR). Enters data from source documents into computer following format displayed on screen and enters necessary codes; compiles, sorts and verifies accuracy of data to be entered; responds to inquiries regarding entered data and makes corrections as necessary Retrieves patient records, test results and/or charts from outside sources Prepares paperwork and patient records related to their area of responsibility Financial Responsibilities Collect co-pays and past due balances on patient accounts. Process payments and issue receipts. Handle insurance inquiries and verify insurance eligibility. Appointment Management Optimize provider schedules by efficiently scheduling and confirming appointments. Answer phones, taking messages, and making appointments. Calling and rescheduling cancellations. Monitor's voicemails and returns calls Creates reminder calls Patient Support and Communication Answer patient inquiries, provide general information, and address concerns. Help patients complete medical forms and guiding them on next steps. Ensure patient privacy and confidentiality, following HIPAA regulations. Invites every patient to join the patient portal and includes proper paperwork and education to the patient Patient check-out. Act as a liaison between patients and healthcare providers. Maintain and update patient records. Maintain office inventory and equipment, including ordering supplies. Maintain cleanliness and organization of the reception area. Creates and mails patient letters (no show and 3 call attempt) Provides assistance to patients and family members; refers questions to the appropriate department or individual Maintains, sorts, files, and obtains patient records, files and/or charts Other Responsibilities: Backup for Medical Records Assists in training other staff members on the appropriate use of equipment, office systems and work procedures as requested Assists other departments with administrative duties, as requested Prepares other written documentation as required by the profession and the department; maintains, distributes, analyzes and projects information for required records, reports and statistics, as directed Update HealtheLink, as requested Enhances professional growth and development by participating in educational programs, reading current literature, and participating in in-service meetings and workshops. Performs other related duties as assigned or requested Requirements Education/Experience: High School diploma or G.E.D. and the equivalent of one (1) year of full-time clinical or administrative health care experience; or High School diploma or G.E.D. and the equivalent of six (6) months of full-time RPCI Oncology, PC clinical or administrative health care experience. Must have one (1) year customer service experience in an office, preferably with patients Successful completion of an accredited medical office assistant education program preferred Must have experience working in Windows and with MS Office software Salary Description $18.00-20.00/hour

Job Description TEAP/CASAC ***MUST BE CASAC Certified *** We are seeking a TEAP specialist who holds a CASAC certification. who will Implements and maintain an effective trainee employee assistance program (TEAP), in compliance with DOL and management directives with emphasis placed on substance abuse awareness, prevention, staff training and networking with community resources. Full or part time can be discussed during interview. Flexible schedule after training is available. Duties include: Makes assessments of all students to determine those who might be in need of intervention due to substance use. Conducts individual and group counseling to students who in are in need of intervention .Participates in the orientation of new students during the Career Preparation Period. Ensures all students who test positive for drugs are retested within the 45 day probationary period. Provides follow-up counseling to students who have completed TEAP to encourage and prevent relapse. Provides prevention education to all student employees during all phases of the Job Corps program. Conducts in-service training sessions with both staff and students in all areas related to substance use and abuse. Qualifications: Must have CASAC certification. State certification as a Substance Abuse Counselor. 2 years of experience in work related field. Ability to design, develop and implement a program related to alcohol and other drugs of abuse and intervention. Proficient in training staff and students on the signs, symptoms and early identification of alcohol and other drug use and abuse, and the disease of alcoholism and drug dependency. Demonstrated ability to assess students' need for inpatient/outpatient substance abuse treatment and, when appropriate, coordinates access to these services. Demonstrated ability to assist students receiving drug and alcohol treatment in developing and maintaining social support networks, and self-help support groups. Proven track record of developing trusting relationships to enhance successful substance abuse outcomes, by educational, behavioral, and motivational interventions. The candidate must possess a valid driver's license with an acceptable driving record Why Job Corps? Imagine a career where your success is measured by the progress of those you serve: aspiring young students. You can inspire others to realize their full potential, achieve their goals and make the most of their abilities at Iroquois Job Corps. Our team is committed to making a difference, one amazing student at a time. We invite you to do the same in this exciting role. What is Job Corps? It is the country's most extensive nationwide residential career training program and has been operating for over 50 years. The program helps eligible young people ages 16 through 24 complete their high school education, trains them for meaningful careers, and assists them with obtaining employment. Job Corps has trained and educated over two million individuals since 1964. Iroquois Job Corps offers training in the medical trades (Certified Nursing Assistant and Certified Medical Assistant), Bricklaying, Carpentry, Electrical and Paint. Benefits include: Low Cost Premiums for Medical Coverage (Employee only) and reduced rates for Family Coverages, Dental, Vision, Additional Life Insurance, and Other Add-Ons Paid vacation and sick (2 weeks each), 12 Paid Holidays (Thanksgiving and Christmas are two-day holidays), Short Term Disability, 401K Retirement Plan, Employee Assistance Plan, free access to our Weight Room and Cardio Rooms, low-cost meals daily from our dining hall ($2.00 per meal) Iroquois Job Corps provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status a victim of domestic violence, or any other status protected by law

Primary Duties and Responsibilities: Prepare clinics; getting outstanding office notes, all testing that was ordered is in charts Scan and direct patient records into the EMR system from Kaleida bin. Schedules office visits and diagnostic testing and enters appointments into the appropriate EMR System. Obtains authorizations as required for testing if the authorization department is not available and future visits. Answer incoming patient phone calls regarding their appointments, testing, and other questions. All patient phone calls returned within 24 hours. Make sure all referrals are in place for office visits. Performs other related duties as required. Qualifications: Graduation from a Medical Assistant / Medical Office training program or 2-5 years medical office experience. Experience with clinical protocols preferred. Extensive EMR Experience, Preferably Medent. Computer skills, especially Microsoft Office, browsing Internet. Excellent Customer Service skills. Must have good organizational skills. Ability to handle several tasks simultaneously. Demonstrates excellent verbal and written communication skills Ability to work under pressure, meet deadlines and multi-task. Ability to maintain a professional demeanor and composure when handling difficult clients/stressful situations.

Job Description MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Medical Receptionist to join our team. Part-time hours: Monday, Wednesday 3:00PM - 6:00PM; Tuesday, Thursday 4:00PM - 7:00PM. Do Meaningful Work, by: Providing an outstanding patient experience and contributing to our 99% patient satisfaction score Supporting our commitment to building healthier communities Fostering a welcoming, inclusive, and engaging workplace with work/life balance and flexible scheduling What You Will Bring: With training, the ability to become proficient with scheduling software An ability to work collaboratively in a team environment A compassionate and patient-focused attitude A strong focus on our core values - growth, service excellence, health and wellness, teamwork, character and compassion Experience Needed: Education: High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field preferred. Professional: Previous experience in a healthcare setting is desirable. Hourly Pay: $16.00 - $17.00 / hour MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

Are you looking to start or continue your career within the administrative field? Do you want to work in a role where you can make a difference in someone's life on a daily basis? Apply to be a part of the Medical Office Staff today! What will my day look like? At Horizon, you will be provided a supportive work environment where your teammates feel like family. Have a question? There is always someone there to help! We offer a seamless onboarding experience that will ensure your success in your new role. Here is some more information about the job that you should probably know… Performs numerous functions within an electronic medical record program including but not limited to scheduling and changing appointments, and looking up patient demographics and insurance information Triage phone calls and emails pertaining to patient medical needs, takes messages, and provides information/assistance as needed to medical staff. Performs various office processes such as faxing correspondence, ordering medical supplies, and completing prior authorizations Composes and types routine correspondence using word processing and Microsoft Outlook. Maintains data and spreadsheets via Microsoft Excel. Other duties as assigned by the Practice Manager of Medical Operations Prepare and manage practitioner clinic preparation and follow up Maintain practitioner caseloads Completion of enrollment and ordering of injectable medication with specialty pharmacies Triage of medication requests to practitioners Ability to relate to mentally ill or substance use individuals and their families of diverse ethnic, cultural, and socioeconomic backgrounds, as well as have the ability to interact with them in a positive, supportive, and cooperative manner Ability to prioritize work tasks, completing work accurately and on time despite frequent interruptions Ability to work well as part of a team and independently Ability to exercise flexibility, initiative, good judgment, and discretion Ability to learn and apply Horizon Health Services Policy and Procedures and commit to adherence of privacy regulations Ability to anticipate medical staff needs and perform tasks/duties without specifically being asked. Strong customer service and interpersonal skills Good written and verbal communication skills Good organizational, time management, and problem-solving skills Experience working in a computerized office environment with word processing, database and spreadsheet skills sufficient to prepare correspondence, reports, and forms, including the willingness to learn new software applications Ability to work closely with clinical, medical and administrative teams Ability to determine what the problem is and triage to appropriate entity General knowledge or psychiatric and Substance Abuse treatment medications Why choose Horizon to build your career? Besides the fact that we've been named a Best Place to Work for 16 (yes, 16!) years in a row? At Horizon, you can be assured that you will make difference in the lives of others. Even better, your teammates will be just as motivated to make a difference! What we offer that you'll love… Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more. Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth. Team Building, Connection, and Relationships: At Horizon, we're more than co-workers, we're a community. We support each other, celebrate our achievements and milestones together, and have fun together! Retirement: We know you want to retire comfortably and we're here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you're set for the future. Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you'll have been able to pay off an extra $600! Paid time off and paid holidays! What has prepared me for this opportunity? (Besides all the hard work you have put in the field…) Bachelors degree in related field with minimum 1 year of experience working with healthcare providers in an office setting preferred. Associates degree in related field with minimum of 2 year of experience working with healthcare providers (e.g., doctors, nurse practitioners) in an office setting required. -OR- High School Diploma/equivalent required minimum of 5 years' experience working with healthcare providers (e.g., doctors, nurse practitioners) in an office setting required. Location: This position is located at 3020 Bailey Ave, Buffalo NY. Local travel may be required during the training period for this position. Position Hours: This is a full-time position from Monday - Friday 9:00am - 5:00pm. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $19.65 - $21.60. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. This position entails eligibility for a sign-on bonus of up to $1,500 for your commitment to work at our Horizon Certified Behavioral Health Clinics (CCBHC) designated clinics. A change in scheduled hours or location of employment may impact eligibility of bonus. Physical demands associated with this position include: Sitting for extended periods, alternating between standing and sitting Mobility required with repetitive wrist, hand, and finger movements Handling light duties, occasionally lifting objects up to 20 pounds Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Job Description Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medical records, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications. Job Duties: Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred. Provide efficient and professional telephone services, transfer calls according to established protocols Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services Educates the patient as to the date and time of this visit. Performs clerical functions for provider within the sphere of responsibility. Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily Maintains and builds on the general information and knowledge of available resources for patients within the community Explains and assists individuals/community with new patient paperwork/packets and new patient orientation Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records. Initiates the medical record by creating and processing the patient care record folder. Corrects and communicates patient records problems according to established procedures Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved. Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities. Keeps health care providers informed by communicating availability or unavailability of the record. Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. Performs other duties as assigned Send Office Manager a weekly supply order Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction Recognize and maintain confidentiality of work materials as appropriate Works independently in the absence of supervision; Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion. Treats others with consideration, courtesy and respect. Adheres to and implements daily the Chautauqua Centers OSHA Safety program including Blood Born Pathogen Standards, Hazard Communication Standard and TB Exposure Control Policy Plan. Follow TCC's policies and procedures Participates in the maintenance of a clean and safe environment. Remains calm and continues to work effectively in stressful situations. Collect and post fees according to protocols, prepare and balance daily financial registers and submit all appropriate entities. Must plan one's own work such that it is accomplished in the allocated time. Bilingual Staff: Translate for Clinical/Administrative Staff, front desk, and Center forms as needed. Identify outreach and financial opportunities within the community (ie, school, senior, employer) On Occasion attends/conducts community/TCC events, forums, presentations Adheres to the Smoke Free Environment policy. Performs other duties as assigned Education/Skills/Qualifications: High School diploma or equivalent Must have computer knowledge, Microsoft Excel and Word Associate degree from an accredited school is preferred Excellent interpersonal and communication skills One year of work experience in an organization performing duties Computer competency Bilingual in Spanish helpful Correct English usage, grammar, and spelling Basic math skills Operate office equipment. Ability to learn office methods, rules and policies Ability to interact effectively and in a supportive manner with persons of all backgrounds Understand and carry out verbal and written instructions Perform arithmetic calculations Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) Ability to use sound judgment and independent thinking Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community Valid driver's license Understanding of Healthcare Market: ie Medicaid, Medicare and Marketplace Understands and is willing to support the Mission of The Chautauqua Center is "To deliver comprehensive high-quality patient-centered health services in the Chautauqua region. Our patient-centered service principals are access, treatment, education, and prevention delivered by friendly and professional clinic and administrative teams". The above statements reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work required that may be inherent in the position. The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.