Medical records clerk jobs in Cheektowaga, NY

The Community Health Center of Niagara (CHCN) is searching for an experienced Medical Records Technician to join our team. CHCN offers competitive pay and benefits for Full and Part Time staff including: Medical, Dental, Vision, Life Insurance, Supplemental Insurances, 401k, Tuition Assistance and Paid Time Off. Summary: A successful Medical Records/Patient Service Representative possesses tremendous interpersonal skills, enabling them to provide excellent customer service with a focus on patient satisfaction and care. Duties: Maintains the integrity of the Health Information Record by obtaining, inputting, and retrieving accurate information into and from the Electronic Medical Record system Schedules appointments, completes Pre-Registration tasks, verifies demographic and insurance information, and completes other tasks as needed to ensure claims are able to be billed accurately. Discerns when triage by clinical healthcare staff is needed. Coordinates patient and information flow, while maintaining patient confidentiality in compliance with Federal HIPAA laws. May serve as a member of a patient care team. Provides Care Coordination services consistent with the position. Participates in and contributes to Quality Improvement and Quality Assurance activities and functions as needed. Completes Prior Authorizations and Referrals; Provides Specialist resource information Tracks and Logs patient information Attends meetings as required. Performs other relevant duties as assigned. Minimum Qualifications: High School diploma or GED One (1) year of experience delivering customer service at a high level Two (2) years experience in Medical Records or relevant healthcare experience Computer literate; Proficient in Microsoft Office Preferred Qualifications: Associate s Degree in related field Comprehensive knowledge of medical terminology Three (3) years of experience delivering customer service at a high level Three (3) years of Medical Records experience or relevant healthcare experience Proficient with an Electronic Medical Record system and Microsoft Office Union position 1199SEIU, Pay: $15.50 - $18.71/hr.

Job Description Evergreen Health At Evergreen, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Patient Services Representative provides all reception, clerical, and organizational support to Evergreen's Center for Behavioral Health. They will collaborate with and support team members to ensure a patient-focused approach to care. As part of the Essential Functions for this role, the Patient Services Representative: Serves as receptionist for the Behavioral Health practice area, directing clients/patients in the office while handling incoming calls; Provides a positive, welcoming, customer service-oriented experience for the patient Schedules of all new and existing patients while adhering to proper scheduling procedures and protocols Checks in/out patients into EMR; Verifies all patient demographics and healthcare personal information Captures all necessary referral information when receiving new patient referrals from healthcare providers in the community; Identifies co-managed patients Screens visitors, telephone calls and date stamps incoming medical documentation and paperwork; Routes calls to proper designated area within the practice, and initiates patient requests; Retrieves when requested all packages, deliveries and mailings Qualified Candidate will have a high school diploma. Must be able to communicate clearly and professionally in writing and verbally with a strong knowledge of medical terminology (preferred). Attention to detail and computer efficiency required. Experience with EMR (Electronic Medical Records) systems strongly preferred. Excellent typing and editing/proofreading skills highly desired; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential . Job Type: Full-time Required education: HS Diploma or GED Preferred experience: Working in EMR systems; Bilingual (English/Spanish) candidates strongly encouraged to apply What Evergreen Health Offers You: Multiple comprehensive medical health insurance plans for you to choose from Dental and Vision coverage at no cost to you Paid Time Off package that equals 4 weeks of time in your first year 403b with a generous company match Paid parking or monthly metro pass Professional development opportunities Paid lunch breaks

Job Description Medical Receptionist - OWM Integrative Wellness (Buffalo, NY) $24-$30/hour (based on experience) OWM Integrative Wellness is a nationally recognized center for advanced integrative and regenerative medicine. Our mission is to help patients live their most vibrant, optimized lives through cutting-edge therapies, compassionate care, and a personalized wellness experience. We're looking for a Medical Receptionist who thrives in a professional, fast-paced clinical environment and shares our commitment to excellence and patient-centered service. This is a front-line role supporting our patients, clinical team, and administrative operations. What You'll Do: Welcome patients and ensure a warm, professional first impression Accompany patients to treatment rooms Manage phone calls, scheduling, and patient communications Coordinate patient check-in and check-out with accuracy and efficiency Support clinical staff with scheduling and workflow needs Handle administrative tasks with attention to detail and confidentiality What We're Looking For: Previous medical office or reception experience (integrative/functional medicine a plus) Strong communication and organizational skills Comfort with technology and EMR systems Professional demeanor with warmth and compassion A team player who contributes to our collaborative culture Why Join OWM: Competitive pay: $24-$26/hour (based on experience) Be part of a forward-thinking, physician-led team redefining healthcare Support patients in life-changing wellness and healing journeys Positive, growth-oriented culture with opportunities for development If you're inspired by helping patients feel truly cared for and want to be part of a practice that's setting new standards in integrative wellness, we'd love to hear from you. Shift Expectations: This is a full-time position with rotating weekly shifts. Monday-Friday 7-3, 8-4, 9-5, and be available for Saturday 8-2. Certifications, Licenses, Registrations: None required Equal Employment Opportunity: Our practice is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally‑recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law. Monday-Friday with rotating shifts of 7-3, 8-4, 9-5, and be available for Saturday 8-2.

WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term medical patients. This is a 13-week contract starting June 16th and will NOT require any weekend hours. Must have strong clinic experience and strong Epic experience. We are seeking a talented individual that has AT LEAST 2 yrs of Patient Services/ medical office experience, we prefer Epic experience. Work hours 7am - 4pm weekdays! SOME OF THE JOB FUNCTIONS of the patient services representative: Answer the phone Distribute email lists and merge profiles Help with patient intake and discharge Submit Epic logs, open mail, disperse fax documentation to correct department We are seeking to pay $21-$23 hourly for this administrative office job, which comes with minimal training. We are seeking someone proficient with excellent Microsoft Suite experience: WORD, POWERPOINT, EXCEL, etc. Please apply!

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit. About the Role: As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: Welcomes patients Verifies patient information and makes corrects in the computer system Confirms appointment times, locations, and providers during check-in Communicates delays to the front desk lead Assists in ensuring appointments are confirmed Assists in open and closing procedures Prints daily appointment schedules and front desk reports Verifies insurance through epaces, heathenet, healthplex Inputs insurance information including active/expired dates Sends appropriate patient messages Assists patients in filling out forms Collects co-payments including sliding scale nominal fee Adheres to cash handling policy You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a PSR: High school diploma or equivalent Able to read, write and speak the English language. A second language of Spanish is preferred Able to learn new software and computer systems Strong attention to detail and customer service skills Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Medical office experience or medical terminology knowledge preferred but not required EHR knowledge preferred but not required Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $18.50 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

Hourly Pay Rate: $19.00 Shift: Monday-Friday The Patient Services Representative is a member of the core care team having direct patient contact. Essential duties include managing processes in the most efficient manner to streamline a patient's encounter from beginning to end. Additional responsibilities of this position consist of maintaining broad based knowledge of the care delivery team, exhibiting extensive interpersonal skills, providing general knowledge of benefit coverage as well as internal-external referral processes allowing for the comprehensive facilitation of the patients encounter. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Demonstrates the primary goal of customer satisfaction through positive interaction with the patients, families, and care providers in a respectful, courteous, confidential, and caring manner. • Performs reception duties which include greeting patients, patient registration, and gathers benefit coverage. Educates patient and/or caregiver on the benefit coverage. • Provides patient with receipts for payment, schedules patient appointments and sets up transportation as needed. • Collects co-payments as required. • Obtains patient referrals and prescriptions for all services within the department. • Coordinates external referrals. • Contacts patients, as necessary, to communicate appointment dates and times. • Assumes follow-up responsibility and completion of the internal and external process that includes patient scheduling and the patient's admission of process into rehab services. • Obtains pre-approval / authorization from insurance company, when required. • Monitors incoming patient information and forwards to appropriate providers and support staff as needed as compliant with HIPAA rules and regulations. • Verifies current insurance information including PCP information, assists in the completion of patient forms, reviews and provides billing information as requested. • Maintains accurate patient attendance records in Electronic Health Record System. • Maintains a thorough understanding of all the technical aspects of the PSR position. • Addresses non-clinical patient concerns in a prompt, courteous and efficient manner, making certain that all issues are documented and resolved approximate to the incident occurrence time. • Attends required in-service programs, including continuing education activities and scheduled meetings as required to maintain accuracy and efficiency in the job duties of a PSR. • Adheres to People Inc. plan-wide policies on patient confidentiality. • Supports changes and new programs to improve patient care, service, and staff morale. • Performs other duties as assigned. TEAM FUNCTIONS AND RESPONSIBILITIES: • Displays personal motivation by identifying and accomplishing a new professional/personal goal on an annual basis. • Works to incorporate new information/skill and responsibility into performance. • Promotes a positive image of the department and agency. • Initiates and problem solves utilizing available resources within level of responsibility. • Contributes to a positive work environment by interacting in a courteous, pleasant, and professional manner. • Functions as a member of an interdisciplinary team through utilization of communication skills and cooperation. • Demonstrates flexibility by understanding different views. Adapts approach as situations change and accepts changes in the organization and requirements. • Supports clinic/agency by accepting additional tasks outside of job description such as special projects, and public education. • Plans time off in advance and manages PTO according to department guidelines. MINIMUM QUALIFICATIONS: • High School Diploma/GED • 1 year of related experience • Ability to read and write. • Ability to handle multiple tasks simultaneously. SUPERVISORY RESPONSIBILITY: • This job has no supervisory responsibilities. What we offer: Competitive pay and shift differentials Paid training (no prior experience required) Health, dental, and vision insurance Generous paid time off (PTO) 401(k) retirement plan with employer match Opportunities for career growth within the organization Supportive team environment that values your contributions

Job Description Grider Support Services, LLC is a proud partner of Erie County Medical Center (ECMC) and is dedicated to providing high-quality patient-centered care to our community. We are seeking a highly organized and patient-focused individual to join our ambulatory team as a Patient Services Representative (Receptionist). As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring a smooth patient experience. If you have experience in a medical office setting and possess strong administrative skills, we encourage you to apply. ???? Location:462 Grider Street Buffalo, NY ???? Department: Pain Management Practice ???? Shift: Full-Time | Monday-Friday, between 7:00 AM - 5:00 PM (no more 13 hour days, overnights, or working holidays!) Job Duties Greets and checks in patients upon arrival; Verify demographics, check insurance eligibility, collect and processes payments and co-pays Answers and direct phone calls, addressing patient inquiries and questions. Will redirect call to nurse/provider to note and triage urgent matters or other clinical needs. Schedule patient appointments and manage appointment calendar. Make new and follow up appointments, reschedule, and cancels appointments as needed. Verify patient insurance information and process authorizations Assists with patient registration prior to appointment and data entry Maintains accurate patient records in electronic health record (EMR) system as well as any paper files. Assist as needed with locating charts/pulling charts for the next day appointments or printing information from EMR and acquiring reports from outside facilities. Ensures patient confidentiality in compliance with HIPAA regulations Participates in staff development and staff meetings Provide excellent customer service with professionalism and strong interpersonal skills to ensure a positive experience for patients, vendors, and other healthcare team members Perform other duties assigned by management. Benefits: We offer a competitive salary and benefits package. The hiring range is between $18.00-$20.50* hour. Enjoy generous PTO, paid holidays, and top-tier medical coverage with low premiums and full deductible coverage through an HRA-plus dental, vision, life insurance, and great discounts! Qualifications Education: High School diploma or equivalency, required Experience: 1-2 years' experience with front desk operations, patient scheduling, phone handling, and customer service, strongly preferred Skills & Competencies: Knowledge in Electronic Medical Records (EMR) and other medical office software Strong organizational and time management skills with the ability prioritize tasks Knowledge of medical terminology and basic healthcare procedures Strong customer service skills to provide a positive experience for patients and their families Grider Support Services, LLC. is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status, or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. * The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Job DescriptionBenefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Responsibilities Greet patients who walk through the door Ascertain their needs and get them checked in Pull their medical records, or take a new patient history Answer the phone and schedule appointments or answer patient questions Maintain comprehensive medical records, as needed Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desired

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Job Description Busy Ophthalmology medical practice currently seeking an enthusiastic patient service representative to join our team. This could be a full or part-time position, requiring outstanding communication skills and attention to accuracy . Medical office experience is preferred. Responsibilities include, but are not limited to: Scheduling appointments, maintaining electronic records, verifying insurance eligibility, patient check-in/out, and collecting payments. Excellent benefit package offering healthcare insurance, dental, flex spending and other pretax benefit options.

UBMD Primary Care is seeking full-time Patient Services Representatives (PSRs) at our busy outpatient clinic located at 850 Hopkins Rd, Buffalo, NY 14221. The ideal schedule would generally be Monday through Friday, 8:30 AM to 4:30 PM, with the ability to work two to three (2-3) evening hours (12:30-8:30 PM) per month, on rotation with other PSRs Duties include, but are not limited to, greeting patients, maintain high call volume, check in/out, verifying insurances, scheduling appointments, daily copay reports/collecting copays, general customer service. Must have excellent communication and multi-tasking skills. 1-2 years' experience in medical office required, EMR and Healthenet experience required, general office skills (faxing, copying, etc.) required. Pay range is $18 - $18.50/hour. Any offer of employment is contingent upon successful background check and drug screen. AA/EOE JOB DESCRIPTION POSITION TITLE Patient Services Representative LOCATION(S) Outpatient Clinics REPORTS TO: Site Coordinator/Manager FLSA STATUS: Non-Exempt POSITION TYPE: Full Time SALARY: $18.00 - $18.50 per hour Job Summary: The Patient Services Representative (PSR) performs administrative duties for the office including scheduling patient appointments, greeting patients, handling heavy call volume, collecting copays as well as greeting vendors and other visitors in the reception area of the clinic. Essential Functions: Schedules and confirms patient appointments. Captures and verifies patient demographics, current insurance, appropriate forms and signatures to ensure accurate billing and medical record information for the check-in process for all patients. Receives changes to payments on patient accounts; compares cash receipts and payments in balancing daily receipts, logging and securing payments according to policy. Performs a variety of duties involved in greeting and directing patients, their families, vendors, and other business associates. Provides information to patients and their families on such matters as services, charges and routine treatment procedures. Answers telephone in a timely manner and manages/directs calls appropriately. Problem solves and utilizes resources to obtain patient information when patient is unable to communicate, seeking assistance as needed. Assists in compilation of data for regular and special reports as requested by the Site Coordinator/Manager and/or Medical Director. Schedules or arranges other tests or referrals to specialists as necessary. Completes prior authorizations for imaging as necessary. Processes referrals and maintains knowledge of referral process. Organizes caseload of patients for the following day. Coordinates timely follow up of patient requests for services regarding prescription requests, referrals, diagnostic testing and appointments for sick visits. Provides patients with educational materials, distribution of resource literature from insurance carriers and/or community service recommendations. Follows Patient Centered Medical Home (PCMH) standards, as applicable per site. Reviews and addresses daily tasks as assigned. Complies with all OSHA regulations. Adheres to HIPAA and confidentiality policies and procedures. Other Functions: Complies with quality assurance, OSHA, HIPAA, infection control, safety and other policies as set forth. Maintains competence through continuing education and/or inservice training. Reviews company email on at least a daily basis in order to receive and address notifications and/or other pertinent information in a timely manner. Any other duties as requested or assigned by the Site Coordinator/Manager, Medical Director and/or other management representative. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. May be required to travel to other UBMDFM location(s) dependent on company need. Work hours may fluctuate depending on company/clinic needs. Qualifications: Education : High School diploma or GED, Associate's degree preferred. Experience : One (1) to two (2) years' experience working in medical reception and/or customer service, preferable in a clinic setting. Experience in electronic medical records strongly preferred. Knowledge, Skills & Abilities : Medical terminology preferred. Knowledge of various insurances and procedure codes helpful. Excellent communication skills required. Knowledge of Microsoft Office programs preferred. Working/Environment Conditions: Position is in a well-lit, fast-paced, clean office environment. Office noise level will be mild to moderate most times. Moderate/average indoor temperatures. Environment may have occupational health exposures/hazards. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disability to perform the essential functions. Prolonged periods of sitting or standing at a workstation in order to perform duties on a computer. While performing the duties of this job, the employee will be regularly required to sit, talk, hear and use hands and fingers to operate a computer and/or telephone keyboard. Specific vision abilities required by this job include close vision requirements due to computer work. Light to moderate lifting (up to 15 pounds) may be required. Regular, predictable attendance is required. Must possess the physical and mental abilities to perform the tasks normally associated with the essential job functions such as stationary, mobility, operating machinery, convey and exchange information. Equipment: Manual dexterity to operate standard office machines/equipment such as computers, printers, multi-line phone, photocopier, fax system, scanner and/or calculator. UBMD Primary Care is an equal employment opportunity (EEO) employer. We are committed to the principles of equality in employment and opportunity for all employees without regard to race, color, citizenship status, national origin, ancestry, gender or expression whether or not such gender identity or expression differs from the employee's physical sex as assigned at birth (including transgender status), sexual orientation, age, weight, religion, creed, physical or mental disability, predisposing genetic characteristics and information, marital status, familial status, domestic violence victim status, veteran status, military status, political affiliation or any other factor and/or status protected by law. We expect all employees to adhere to these principles of equality which apply to all aspects of the employment relationship including hiring, job selection, job assignment, compensation, corrective action, termination, access to benefits and training and other privileges of employment. UBMD Primary Care is a smoke-free and drug-free workplace in compliance with local, state and/or federal guidelines.

Job DescriptionBenefits: No Nights or weekends 401(k) Dental insurance Health insurance Paid time off Profit sharing Vision insurance Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and reviewing the EMR or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Responsibilities The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow. Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols. Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients. Answer phones and route communication appropriately, schedule appointments, and document patient interaction in the EMR system in a timely manner. Maintains safe practice by complying with procedures, rules, regulations, and laws Coordinate referrals to specialists or other healthcare providers. Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desired

Full-time Description Our team in Williamsville, NY is looking for a dedicated Patient Service Representative to join us in providing an outstanding first impression for our patients. Roswell Park Care Network is a recognized leader in oncology and specialty care, serving community physician practices across New York State. We are committed to delivering exceptional patient care and advancing innovative treatment options. We offer an excellent benefit package: Work-Life Balance - Monday-Friday schedule - no nights or weekends! Career Advancement - Build your future with our career ladder program PSR Academy - Enhance your skills with specialized training and workshops Comprehensive Benefits - Medical, dental and vision coverage 401(k) with Company Match Generous Time Off Company paid life insurance, options for LTD, Critical Illness, Accident Generous Vacation and Sick time 11 Holidays The Patient Service Representative (PSR) serves as the initial point of contact for patients, providing administrative and customer service support. Handle tasks such as scheduling appointments, managing patient information, processing payments, and ensuring smooth communication between patients and medical staff. PSRs play a crucial role in creating a positive patient experience and maintaining efficient healthcare operations. Responsibilities: Medical receptionist Greet and welcome all patients: Creating a friendly and welcoming environment is paramount, setting the tone for the entire patient visit. This involves greeting patients and visitors in person and over the phone professionally. Announces patients, visitors as needed with sensitivity. Interact with fellow workers in a way that promotes a respectful and cooperative working environment Assists nurses, physicians, and other clinical and/or medical staff l with administrative support Accurately and efficiently respond to tasks received from providers, other office staff, and billing Open and close the patient waiting room Must adhere to policies, procedures and regulations as outlined in the office policy and procedures manual Registration and Information Management Register patients using EMR. Coordinates and prepares patient's appointments and itinerary Check insurance eligibility and verification on every patient Collect and scan insurance and other required documents Check report to ensure coverage and proper co-pay collection Confirm insurance eligibility and verification prior to scheduling new patient appointments New patient intake including entry into EMR Verify and update patient demographic and insurance details at each visit. Collect identification and insurance cards, copying or scanning them for the patient's record. Scan other relevant patient information into the Electronic Medical Record (EMR). Enters data from source documents into computer following format displayed on screen and enters necessary codes; compiles, sorts and verifies accuracy of data to be entered; responds to inquiries regarding entered data and makes corrections as necessary Retrieves patient records, test results and/or charts from outside sources Prepares paperwork and patient records related to their area of responsibility Financial Responsibilities Collect co-pays and past due balances on patient accounts. Process payments and issue receipts. Handle insurance inquiries and verify insurance eligibility. Appointment Management Optimize provider schedules by efficiently scheduling and confirming appointments. Answer phones, taking messages, and making appointments. Calling and rescheduling cancellations. Monitor's voicemails and returns calls Creates reminder calls Patient Support and Communication Answer patient inquiries, provide general information, and address concerns. Help patients complete medical forms and guiding them on next steps. Ensure patient privacy and confidentiality, following HIPAA regulations. Invites every patient to join the patient portal and includes proper paperwork and education to the patient Patient check-out. Act as a liaison between patients and healthcare providers. Maintain and update patient records. Maintain office inventory and equipment, including ordering supplies. Maintain cleanliness and organization of the reception area. Creates and mails patient letters (no show and 3 call attempt) Provides assistance to patients and family members; refers questions to the appropriate department or individual Maintains, sorts, files, and obtains patient records, files and/or charts Other Responsibilities: Backup for Medical Records Assists in training other staff members on the appropriate use of equipment, office systems and work procedures as requested Assists other departments with administrative duties, as requested Prepares other written documentation as required by the profession and the department; maintains, distributes, analyzes and projects information for required records, reports and statistics, as directed Update HealtheLink, as requested Enhances professional growth and development by participating in educational programs, reading current literature, and participating in in-service meetings and workshops. Performs other related duties as assigned or requested Requirements Education/Experience: High School diploma or G.E.D. and the equivalent of one (1) year of full-time clinical or administrative health care experience; or High School diploma or G.E.D. and the equivalent of six (6) months of full-time RPCI Oncology, PC clinical or administrative health care experience. Must have one (1) year customer service experience in an office, preferably with patients Successful completion of an accredited medical office assistant education program preferred Must have experience working in Windows and with MS Office software Salary Description $18.00-20.00/hour

Job Description TEAP/CASAC ***MUST BE CASAC Certified *** We are seeking a TEAP specialist who holds a CASAC certification. who will Implements and maintain an effective trainee employee assistance program (TEAP), in compliance with DOL and management directives with emphasis placed on substance abuse awareness, prevention, staff training and networking with community resources. Full or part time can be discussed during interview. Flexible schedule after training is available. Duties include: Makes assessments of all students to determine those who might be in need of intervention due to substance use. Conducts individual and group counseling to students who in are in need of intervention .Participates in the orientation of new students during the Career Preparation Period. Ensures all students who test positive for drugs are retested within the 45 day probationary period. Provides follow-up counseling to students who have completed TEAP to encourage and prevent relapse. Provides prevention education to all student employees during all phases of the Job Corps program. Conducts in-service training sessions with both staff and students in all areas related to substance use and abuse. Qualifications: Must have CASAC certification. State certification as a Substance Abuse Counselor. 2 years of experience in work related field. Ability to design, develop and implement a program related to alcohol and other drugs of abuse and intervention. Proficient in training staff and students on the signs, symptoms and early identification of alcohol and other drug use and abuse, and the disease of alcoholism and drug dependency. Demonstrated ability to assess students' need for inpatient/outpatient substance abuse treatment and, when appropriate, coordinates access to these services. Demonstrated ability to assist students receiving drug and alcohol treatment in developing and maintaining social support networks, and self-help support groups. Proven track record of developing trusting relationships to enhance successful substance abuse outcomes, by educational, behavioral, and motivational interventions. The candidate must possess a valid driver's license with an acceptable driving record Why Job Corps? Imagine a career where your success is measured by the progress of those you serve: aspiring young students. You can inspire others to realize their full potential, achieve their goals and make the most of their abilities at Iroquois Job Corps. Our team is committed to making a difference, one amazing student at a time. We invite you to do the same in this exciting role. What is Job Corps? It is the country's most extensive nationwide residential career training program and has been operating for over 50 years. The program helps eligible young people ages 16 through 24 complete their high school education, trains them for meaningful careers, and assists them with obtaining employment. Job Corps has trained and educated over two million individuals since 1964. Iroquois Job Corps offers training in the medical trades (Certified Nursing Assistant and Certified Medical Assistant), Bricklaying, Carpentry, Electrical and Paint. Benefits include: Low Cost Premiums for Medical Coverage (Employee only) and reduced rates for Family Coverages, Dental, Vision, Additional Life Insurance, and Other Add-Ons Paid vacation and sick (2 weeks each), 12 Paid Holidays (Thanksgiving and Christmas are two-day holidays), Short Term Disability, 401K Retirement Plan, Employee Assistance Plan, free access to our Weight Room and Cardio Rooms, low-cost meals daily from our dining hall ($2.00 per meal) Iroquois Job Corps provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status a victim of domestic violence, or any other status protected by law

Job Description MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Medical Receptionist to join our team. Part-time hours: Monday, Wednesday 3:00PM - 6:00PM; Tuesday, Thursday 4:00PM - 7:00PM. Do Meaningful Work, by: Providing an outstanding patient experience and contributing to our 99% patient satisfaction score Supporting our commitment to building healthier communities Fostering a welcoming, inclusive, and engaging workplace with work/life balance and flexible scheduling What You Will Bring: With training, the ability to become proficient with scheduling software An ability to work collaboratively in a team environment A compassionate and patient-focused attitude A strong focus on our core values - growth, service excellence, health and wellness, teamwork, character and compassion Experience Needed: Education: High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field preferred. Professional: Previous experience in a healthcare setting is desirable. Hourly Pay: $16.00 - $17.00 / hour MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

At Elderwood, our Mission is People Caring for People. Our values of Integrity, Collaboration, Accountability, Respect & Excellence are at the core of everything we do. We strive to not only be the partner of choice for our residents, their families and community players - but also for our valued employees. We welcome you to join us. Are you an organized and dedicated professional looking to make a meaningful impact in the healthcare field? Elderwood is seeking a detail-oriented Unit Clerk to join our compassionate team. If you thrive in a supportive environment and have a passion for being a part of exceptional care, we want to hear from you! Unit Clerk Position Overview: Unit Clerk team members assist with ensuring the health and well-being of our residents by providing administrative support. This position is responsible for coordinating proper placement of documents in Medical Record; performing secretarial duties for assigned unit; assist with inventory and requisitioning of nursing supplies, forms and stock medications; schedule various appointments, laboratory or other diagnostic needs. Responsibilities Unit Clerk: Demonstrates understanding and implementation of regulatory guidelines; audits medical records of individuals and maintains required audit documentation. Closes Medical Records following the hospitalization or permanent discharge of the resident. Performs other medical record procedures under the direction of the Unit Manager. Upholds all rules pertaining to protection, safekeeping and confidentiality of information regarding residents. Assists Medical Records with preparation of Admission/Discharge Summary form. Types organizational lists and performs other secretarial functions for the unit. Distributes mail to residents and staff of unit. Answers call light signals; directs or assists as appropriate. Coordinates the preparation of forms and documents needed periodically for Medical Records and Treatment Books, Resident Care Planning meetings, and MDS assessments. This includes aide assignment sheets, ROM/Ambulation Records, skin and behavior records. Coordinates obtaining of information from all disciplines for Inter-disciplinary Discharge Summary and sending information to appropriate destination in a timely manner. Schedules appointments for consults/follow up for residents including Podiatry and Dental Consultant appointments and influenza vaccinations, if applicable. Notifies attending physicians of due date for visits, as required. Responsible for inventory and requisition supplies needed on the nursing unit, including nursing treatment supplies and printing of forms, as assigned. Handles all information about residents in a confidential manner. Maintains lab report schedule for admission, routine and annual requirements or special needs of residents. Completes appropriate forms and schedules appointments for lab draws. Assists with obtaining statistics for nursing monthly report and for annual survey by state health department. Photographs residents upon admission and places picture in Medication Book. Assists with obtaining of room labels for resident rooms. Assists with transporting residents and passing meals as necessary and directed. Obtains approvals for transportation and schedule van transportation. Attends facility meetings, staff meetings, and required or preferred in-services. Qualifications Unit Clerk: Minimum of 16 years of age required; HS diploma or equivalent preferred Employment Certificate/Permit required for applicable individuals Office practice skills necessary Knowledge of medical records processing preferred but not required Attention to detail and accuracy in work required Personal qualities of tact and dependability, caring and compassionate attitude toward residents An understanding of need for confidentiality and discretion in processing of information about residents required. Basic understanding of medical terminology and accepted abbreviations. This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Patient Services Representative (PSR)/Medical Receptionist Join General Physician, P.C. Are you a Medical Receptionist (PSR) looking to take your career to the next level? General Physician, P.C., one of Western New York's most esteemed multi-specialty medical groups, is excited to welcome dedicated PSR's to our growing family. With a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss. Location: OBGYN Office in Orchard Park, NY Position Type: Part-time, 24 hours per week. Schedule varies but availability needed Monday, Tuesday, Friday between 6:30am-6:15pm. Why General Physician, P.C.? Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime! Comprehensive Benefits: Medical, dental, vision, and more. Generous PTO: Enjoy your well-deserved time off. 401(K) with 3% Employer Contribution: Secure your financial future. Employee Discounts: Exclusive deals, including Verizon Wireless. What you will be doing: The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow. Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols. Complete patient pre-registration by verifying insurance eligibility and contacting patients with questions/concerns, reviewing patient financial responsibility, and chart preparation following the Quality Checklist. Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients. Answer phones and route communication appropriately, schedule appointments and document patient interaction in the EMR system in a timely manner. Manage incoming mail and fax documents in accordance with company policy, and process medical record requests and referrals. Process end-of-day reconciliation of cash and credit card payments. Perform general office duties such as document preparation, scanning, and filing. Maintain the cleanliness of the patient waiting room and ensure proper notification is made regarding the timeliness of appointments. Maintain a safe, secure, and healthy work environment by establishing and following standards and procedures, in accordance with internal and legal regulations. Deliver exemplary customer service to provide a positive patient experience across the organization. Perform other duties assigned by management. The education and experience you need: High school diploma required; two-year college degree preferred Proven work experience in a healthcare facility or strong customer service experience preferred Knowledge of insurance and medical terminology preferred Strong written and verbal communication skills with ability to utilize computer programs Join General Physician, P.C., and make a difference in the lives of patients while advancing your career! * The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget.

Evergreen Health At Evergreen, we value collaborative, down-to-earth individuals and encourage self-expression. We recognize that our diverse workforce allows us to provide culturally competent care to everyone in our community. The Patient Services Representative provides all reception, clerical, and organizational support to Evergreen's Center for Behavioral Health. They will collaborate with and support team members to ensure a patient-focused approach to care. As part of the Essential Functions for this role, the Patient Services Representative: * Serves as receptionist for the Behavioral Health practice area, directing clients/patients in the office while handling incoming calls; Provides a positive, welcoming, customer service-oriented experience for the patient * Schedules of all new and existing patients while adhering to proper scheduling procedures and protocols * Checks in/out patients into EMR; Verifies all patient demographics and healthcare personal information * Captures all necessary referral information when receiving new patient referrals from healthcare providers in the community; Identifies co-managed patients * Screens visitors, telephone calls and date stamps incoming medical documentation and paperwork; Routes calls to proper designated area within the practice, and initiates patient requests; Retrieves when requested all packages, deliveries and mailings Qualified Candidate will have a high school diploma. Must be able to communicate clearly and professionally in writing and verbally with a strong knowledge of medical terminology (preferred). Attention to detail and computer efficiency required. Experience with EMR (Electronic Medical Records) systems strongly preferred. Excellent typing and editing/proofreading skills highly desired; awareness of and sensitivity to the issues and health disparities faced by underserved populations is essential . Job Type: Full-time Required education: HS Diploma or GED Preferred experience: Working in EMR systems; Bilingual (English/Spanish) candidates strongly encouraged to apply What Evergreen Health Offers You: * Multiple comprehensive medical health insurance plans for you to choose from * Dental and Vision coverage at no cost to you * Paid Time Off package that equals 4 weeks of time in your first year * 403b with a generous company match * Paid parking or monthly metro pass * Professional development opportunities * Paid lunch breaks

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit. About the Role: As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: * Welcomes patients * Verifies patient information and makes corrects in the computer system * Confirms appointment times, locations, and providers during check-in * Communicates delays to the front desk lead * Assists in ensuring appointments are confirmed * Assists in open and closing procedures * Prints daily appointment schedules and front desk reports * Verifies insurance through epaces, heathenet, healthplex * Inputs insurance information including active/expired dates * Sends appropriate patient messages * Assists patients in filling out forms * Collects co-payments including sliding scale nominal fee * Adheres to cash handling policy You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a PSR: * High school diploma or equivalent * Able to read, write and speak the English language. A second language of Spanish is preferred * Able to learn new software and computer systems * Strong attention to detail and customer service skills * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals * Medical office experience or medical terminology knowledge preferred but not required * EHR knowledge preferred but not required Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $18.50 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.