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Medical records clerk jobs in Chesapeake, VA - 176 jobs

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  • Medical Coding Appeals Analyst

    Carebridge 3.8company rating

    Medical records clerk job in Norfolk, VA

    Sign On Bonus: $1,000 Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law This position is not eligible for employment based sponsorship. Ensures accurate adjudication of claims, by translating medical policies, reimbursement policies, and clinical editing policies into effective and accurate reimbursement criteria. PRIMARY DUTIES: * Review medical record documentation in support of Evaluation and Management, CPT, HCPCS and ICD-10 code. * Reviews company specific, CMS specific, and competitor specific medical policies, reimbursement policies, and editing rules, as well as conducting clinical research, data analysis, and identification of legislative mandates to support draft development and/or revision of enterprise reimbursement policy. * Translates medical policies into reimbursement rules. * Performs CPT/HCPCS code and fee schedule updates, analyzing each new code for coverage, policy, reimbursement development, and implications for system edits. * Coordinates research and responds to system inquiries and appeals. * Conducts research of claims systems and system edits to identify adjudication issues and to audit claims adjudication for accuracy. * Perform pre-adjudication claims reviews to ensure proper coding was used. * Prepares correspondence to providers regarding coding and fee schedule updates. * Trains customer service staff on system issues. * Works with providers contracting staff when new/modified reimbursement contracts are needed. Minimum Requirements: Requires a BA/BS degree and a minimum of 2 years related experience; or any combination of education and experience, which would provide an equivalent background. Certified Professional Coder (CPC) or Registered Health Information Administrator (RHIA) certification required. Preferred Skills, Capabilities and Experience: * CEMC, RHIT, CCS, CCS-P certifications preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $55k-78k yearly est. Auto-Apply 60d+ ago
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  • Patient Service Representative

    Patient First 4.3company rating

    Medical records clerk job in Chesapeake, VA

    The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness. Verifying all patient demographic, health, pharmacy, and insurance information. Thoroughly answering billing and insurance questions and providing itemized billing statements as requested. Referring billing questions to the appropriate parties as needed. Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system. Discharging the patient and processing incurred charges. Completing all cash management duties to include counting and accounting for money collected at the end of the shift. Receiving, sending, and distributing correspondence as directed. Filing and scanning medical documents and office forms as directed. Completing assigned checklists and Policy Manager tasks within the assigned shift. Answering all incoming calls and distributing messages in a timely manner. Assisting with other assignments as directed. Demonstrating an efficient understanding of the electronic medical record system. Receiving, moving, and stocking ordered supplies. Cleaning the front office work area and other maintenance assignments as directed. Verifying daily reports are run at the end of the day. Attending staff meetings as directed. Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations). Operating, using, and maintaining medical and office equipment as trained. Participating in maintenance assignments when necessary and as directed. Providing positive, warm, and friendly service in all interactions. Completing other duties as directed Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older. Basic typing skills. Minimum one year of clerical experience preferred. High school graduate or equivalent. Ability to sit, stand, and walk for up to 7 hours at a time. Ability to lift up to 25 pounds. Excellent visual, verbal, written, and typed communication skills. Ability to prioritize and multitask. Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
    $30k-34k yearly est. Auto-Apply 14d ago
  • Legal Records Clerk (Custodian of Records)

    PRA Group 4.8company rating

    Medical records clerk job in Norfolk, VA

    We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. Primarily responsible for understanding the various departments within the company and the flow of accounts purchased by the company; reviewing accounts and underlying documentation within the legal and bankruptcy process to ensure the accuracy of the filings; and representing the company as a witness or corporate representative at depositions and hearings. Key Responsibilities (other duties may be assigned): Review documents and affidavits for correctness and accuracy by reviewing accounts and their underlying documentation prior to endorsing on behalf of the company. Represent company at court hearings and/or depositions as a witness, or corporate representative, as deemed necessary and appropriate in consultation with handling attorney. Responsible for ensuring compliance with applicable laws, regulations and company policies across all areas of organizational responsibility to include successful completion of the FDCPA assessment and computer based training annually. Professional Experience/Qualifications: Associate's Degree in a business related field preferred or equivalent amount of related experience required 1-3 years of experience preferred Excellent writing, communication and interpersonal skills Good organizational skills with a high attention to detail Proficient with Microsoft Windows and Office software and internet Must be able to work independently under general supervision only Must be able to handle multiple projects and tasks simultaneously Proficient level of knowledge of Fair Debt Collections and Practices Act (FDCPA) and Fair Credit Reporting Act (FCRA) is required Valid driver's license Ability to travel within and out of state; overnight stays may be required All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace. To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.
    $34k-45k yearly est. Auto-Apply 14d ago
  • Medical Receptionist

    Centerwell

    Medical records clerk job in Chesapeake, VA

    **Become a part of our caring community and help us put health first** The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. The Receptionist 1 operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. **Use your skills to make an impact** **Required Qualifications** - High School Diploma or GED - 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc. - Must be passionate about contributing to an organization focused on continuously improving patient experiences and care - Excellent customer service and phone etiquette - Team player with a positive attitude - Ability to multitask in a fast-paced environment - Attention to detail and highly organized - Knowledge of MS Office (Word, Excel, Outlook, Access) **Preferred Qualifications:** - Value-based care model experience - Knowledge of Medical Terminology - Experience with EMR Systems (Electronic Medical Records) - Bilingual in English and Spanish **Additional Information:** This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $38,000 - $45,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $38k-45.8k yearly 21d ago
  • Patient Service Representative

    Zoll Lifevest

    Medical records clerk job in Chesapeake, VA

    Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
    $30k-36k yearly est. Auto-Apply 60d+ ago
  • Patient Services Representative

    Balance Health

    Medical records clerk job in Chesapeake, VA

    Description: 1Foot 2 Foot is powered by Weil Foot & Ankle Institute. For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the most advanced and knowledgeable foot and ankle care. WFAI has experienced phenomenal development, with expansion into 5 states and a future dedicated to continuing with that growth strategy. As our family expands, we stand by our core values, which include integrity, excellence, trust, caring, tradition and innovation. POSITION SUMMARY We are looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed. DUTIES AND RESPONSIBILITIES Greet patients Check in patients and assist with individual concerns, as they arise Collect appropriate information including insurance overview, co-pay and deductible assignment and open balances Performs administrative tasks and must be cross trained on medical assistant responsibilities to provide support as needed Other tasks, as assigned Requirements: QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS Minimum of 2 years in a healthcare position preferred High school diploma or GED required Good verbal and written communication skills Basic knowledge of computers and office equipment Patient-focused with the ability to work independently Capability to adapt quickly and thrive in a fast-paced environment SCHEDULE: Monday through Friday: BENEFITS: Medical, Dental, and Vision Plans HSA with Employer Contribution FSA Generous PTO Program 401k with a 3% Match Employee Assistance Program Life and AD&D Insurance Short-Term and Long-Term Disability PHYSICAL DEMANDS/ ENVIRONMENTAL FACTORS: This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know. While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear. Specific vision abilities required by this job include close vision, distance vision and depth perception. Must be able to lift/carry up to 25 lbs. AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS: Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make the accommodation.
    $30k-36k yearly est. 8d ago
  • Patient Service Representative I (2979) - Float Pool (Chesapeake, Virginia Beach, Suffolk)

    TPMG

    Medical records clerk job in Chesapeake, VA

    Tidewater Physicians Multispecialty Group is actively seeking a Patient Service Representative - Float Pool for the Southside to provide temporary support to all providers that may require clinical or front office support. Tidewater Physicians Multispecialty Group (TPMG) includes more than 220 primary care, specialty physicians and advanced practice clinicians in more than 75 locations throughout southeastern Virginia. The schedule is full time, Monday through Friday and we offer mileage reimbursement, a progressive career direction, and incentive pay for joining the F.L.O.A.T. Program. Responsibilities include, but are not limited to: registering all patients in the NextGen PM / EHR system according to TPMG policies and procedures, scheduling and coordinating patient appointments as directed for multiple TPMG South side locations, collecting, posting and balancing payments according to TPMG policies and procedures, properly documenting patient care activities in the electronic health record, and adhering to OSHA guidelines and HIPAA regulations. COVID 19 Vaccination is a requirement of this position. The ideal candidate is a team player, promotes a positive work environment and provides top-notch customer service. They are flexible, dependable and must possess the following: a strong work ethic exceptional organizational skills ability to work individually as well as with a team a keen attention to detail strong dedication to offering our patients the best care and customer service. a magnetic personality a friendly and professional outgoing demeanor Previous medical office experience is a plus. Qualified candidates are encouraged to apply. Come join the TPMG team! TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.
    $30k-36k yearly est. 60d+ ago
  • Medical Receptionist

    American Family Care Chesapeake 3.8company rating

    Medical records clerk job in Chesapeake, VA

    Benefits: 401(k) 401(k) matching Free uniforms Health insurance Paid time off Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $15.00 - $17.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $15-17 hourly Auto-Apply 60d+ ago
  • Medical Receptionist - Full benefits, no weekends, 401k matching!

    Eye Care Partners 4.6company rating

    Medical records clerk job in Norfolk, VA

    Company: Virginia Eye Consultants Job Title: Patient Coordinator Department: Ophthalmology Reports To: Patient Coordinator Supervisor Location: This is a full-time position located in Norfolk, VA and does require occasional travel to satellite offices in Virginia Beach, Suffolk, and Hampton. We pay mileage! SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off and Paid Holidays * Paid Maternity Leave * Optical Education Reimbursement * Competitive Base Pay If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $37k-43k yearly est. Auto-Apply 8d ago
  • Area Health Information Specialist I

    Datavant

    Medical records clerk job in Virginia Beach, VA

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This position is responsible for processing all release of information (ROI) specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This position travels 75% or more of their time Position Highlights: Full-Time: Monday-Friday 8:00AM-4:30 PM EST Location: This role will be performed at one location in Virginia Beach, VA Comfortable working in a high-volume production environment. Documenting information in multiple platforms using two computer monitors. Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance You will: Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. Must meet productivity expectations as outlined at specific site. May schedules pick-ups. Other duties as assigned. What you will bring to the table: High School Diploma or GED. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Detail and quality oriented as it relates to accurate and compliant information for medical records. Strong data entry skills. Must be able to work with minimum supervision responding to changing priorities and role needs. Ability to organize and manage multiple tasks. Able to respond to requests in a fast-paced environment. Bonus points if: Experience in a healthcare environment. Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .
    $32k-46k yearly est. Auto-Apply 24d ago
  • Medical Telephone Scheduler

    Jordan Young Institute 3.2company rating

    Medical records clerk job in Virginia Beach, VA

    WHO WE ARE The Jordan-Young Institute, an Aligned Orthopedic Partners Company, is a prominent multi-subspecialty orthopedic and spine private practice in Virginia Beach, Virginia seeking a full-time Medical Telephone Scheduler. Our patient satisfaction rating is outstanding and continuously monitored. We strive to hire people who are committed to doing their best. We've built a team that others can be proud to be a part of and this is how we consistently maintain high employee morale and due to our continuous growth. WHAT YOU WILL DO The Medical Telephone Scheduler will work directly under the supervision of the Patient Access Manager while working along with the rest of the team and reporting any discrepancies immediately to maintain Jordan Young Institute's superb customer service standards and care. You will also: Assists patients by determining needs, scheduling or canceling appointments, or referring to the correct staff person Codes information and enters it into files and databases; reviews to ensure accuracy and completeness Responds to inquiries on policies and procedures and/or refer the questioner to the correct staff person We'd love to hear from you if you have: High school diploma or equivalent required 2 years of medical office scheduling experience Prior experience as a Medical Telephone Scheduler Knowledge of computers and database/word processing software Knowledge of standard office procedures and equipment Excellent communications skills Ability to work with a wide range of patients Knowledge of EPIC and Allscripts, a plus WHAT WE OFFER We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. EQUAL OPPORTUNITY EMPLOYER The Jordan Young Institute, an Aligned Orthopedic Partners Company, is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.
    $32k-39k yearly est. 55d ago
  • MEDICAL APPOINTMENT CLERK

    Destiny Management Services LLC 4.1company rating

    Medical records clerk job in Portsmouth, VA

    Job DescriptionDescription: SUMMARY: The contractor shall provide administrative support at Naval Health Clinic Portsmouth, VA and associated branch locations. The contractor will work in conjunction with other health care providers, professionals, and non-contract personnel. QUALIFICATIONS: A fully qualified typist (computer keyboard) with a minimum of 50 wpm is required. Ability to communicate effectively, both orally and electronically. Must have a good command of the English Language both oral and written. Must have excellent customer service skills and telephone etiquette Use of standard office equipment, such as personal computers, copiers, fax machines, and telephone systems. Must have the ability to understand, analyze, and interpret medical information. Must have the experience in verifying data and correcting errors. Be a U.S. citizen. EDUCATION/CERTIFICATION: Must have High School diploma or General Educational Development (GED) equivalency. Certifications in addition to Basic Life Support: N/A EXPERIENCE: Minimum of six months experience within the past year related to working in a medical environment with emphasis on healthcare. At least 6 months of experience in medical office scheduling. Working knowledge and experience utilizing the following: MHS Genesis preferred WORK ENVIRONMENT/PHYSICAL REQUIREMENTS: Work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, some sitting or bending, and preparation of conference rooms for meetings UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES: 1. MHS Genesis 2. Composite Healthcare System (CHCS) 3. Armed Forces Health Longitudinal Technology Applications (AHLTA) 4. MHS Video Connect preferred PERFORMANCE OUTCOMES: MSS Personnel shall receive, greet, and inform patients, visitors, and hospital personnel and provide accurate responses in a friendly, courteous, and concerned manner. MSS Personnel shall fax, copy, scan, print, and type documents to complete daily tasks listed within this contract and the MTF SOPs. MSS Personnel shall schedule medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests. Supports PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types. MSS Personnel shall utilize the Composite Healthcare System (CHCS), the Armed Forces Health Longitudinal Technology Applications (AHLTA), and various other databases in support of patient care and to satisfy administrative requirements. MSS Personnel shall maintain a level of productivity comparable with that of other individuals performing similar services. MSS Personnel shall perform clerical duties to include greeting patients and staff in a friendly and professional manner. MSS Personnel shall answer the phone, take, and deliver messages, schedule clinical appointments, and remind providers of important agenda items. MSS Personnel shall perform faxing, copying, and scanning duties, as well as retrieving and filing patient documents and records. MSS Personnel shall make patient appointment reminder calls, update patient database profiles, and utilize secure messaging as required. MSS Personnel shall pull records and file documentation as needed. MSS Personnel shall confirm medical records are available for upcoming appointments on provider schedules. MSS Personnel shall interact with patients, their families, staff, and other care team members to coordinate care in a professional manner. MSS Personnel shall call patients or respond to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments. Promotes consult/referral specialty medical care within the MTF or at civilian facilities. Provides patient with specific visit instructions. MSS Personnel shall handle information requests with courtesy, accuracy, and respect for the patient's confidentiality. MSS Personnel shall verify beneficiary eligibility utilizing the Defense Enrollment Eligibility Reporting System (DEERS), Composite Health Care System (CHCS), and Enterprise-Wide Referral and Authorization System (EWRAS). MSS Personnel shall assist with registration as required. MSS Personnel shall verify and update the patient demographics as required in CHCS. MSS Personnel shall update patient data by utilizing communication and management tools including but not limited to: Armed Health Longitudinal Technology Application (AHLTA), CHCS, Care Point, Integrated Clinical Database (ICDB), MHS Genesis and Secure Messaging. MSS Personnel shall assist patients with secure messaging enrollment. MSS Personnel shall request for Other Health Information (OHI). MSS Personnel shall ensure all encounters are accounted for (End of Day) and dispositioned appropriately. MSS Personnel shall provide the care team with their daily schedule and notify them of patient concerns or needs. MSS Personnel shall ensure patient medical reports are available for the provider prior to each scheduled visit for prescreening. MSS Personnel shall prepare patient electronic health record (EHR), including appropriate forms, prior to the patient appointment (i.e., school physical). In the event of EHR failure, MSS Personnel shall manually prepare patient paperwork. MSS Personnel shall assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations. MSS Personnel shall notify patient and or care team member if there is a delay or adjustment to any patient appointment time or of concerns. 20. MSS Personnel shall notify the patient of their upcoming appointment and requirements three business and one business day prior to appointment. MSS Personnel shall call patients to schedule appointments for routine follow up, readiness, population health and promotion appointments. 21. MSS Personnel shall respond and appropriately process secured messaging requests within six (6) business hours of request. 22. MSS Personnel shall initiate a telephone consult and submit to the appropriate clinician based on clinic protocols. 23. MSS Personnel shall accurately enter patient information in the database and schedule patient appointments within Access to Care guidelines. 24. MSS Personnel shall assist the patient with follow-up appointments or specialty care referrals. MSS Personnel shall assist with clinic check-out and follow-up visits by reviewing post-visit needs with the patient and schedule appropriately. 25. MSS Personnel shall assist patients by directing or escorting them to other clinical services (laboratory, radiology, pharmacy, immunizations) as required. 26. MSS Personnel shall ensure standard questionnaires and/or performance surveys are provided to the patient for completion in accordance with clinic protocol and given to appropriate support personnel. 27. MSS Personnel shall utilize the patients' preferred method of communication (phone, e-mail, secure messaging) to provide updates on the patient case. 28. MSS Personnel shall provide patient privacy and adhere to the Health Insurance Portability and Accountability Act (HIPAA) and personally identifiable information (PII) policies. 29. MSS Personnel shall participate in performance improvement projects as it fits in their roles. MSS Personnel shall attend training as needed to understand their role in the improvement of the organization. MSS Personnel may be requested to provide input or data on a process in which they perform in their daily routines. The improvement process would be expected to improve business processes and not degrade MSS Personnel capabilities. 30. MSS Personnel shall initiate patient access to Behavioral Health Data Portal based on clinical guidelines. 31. MSS Personnel shall provide reports for ongoing quality improvement initiatives and provide to the care team as required. 32. MSS Personnel shall attend meetings, and complete trainings as required by the clinic. 33. MSS Personnel shall provide a monthly workload statistics report to the Director and the COR by the 5th business day of the month, using the attached template (see Exhibit 5). The workload statistics report shall include: (a) number of phone calls received; (b) number of appointments scheduled; (c) number of appointment call reminders performed; (d) number of secured messaging processed; (e) number of documents scanned into the patient record; (f) number of DD2569 forms accepted; (g) number of calls received to cancel/change appointment times; (h) number of telephone consults created. 34. MSS Personnel shall scan notes, forms, and documents to be entered into the patients' medical record daily. 35. MSS Personnel shall print out SF 600 and SF 508 utilizing CHCS/AHTLA data for next day's appointment schedule. 36. MSS Personnel shall prepare templated patient correspondence letters for provider signature/endorsement. Requirements:
    $27k-36k yearly est. 6d ago
  • Recording Specialist

    Priority Title & Escrow 3.6company rating

    Medical records clerk job in Virginia Beach, VA

    : Priority Title & Escrow is headquartered in Virginia Beach. Our experienced professionals take pride in delivering efficient, accurate, and market-priced real estate solutions. We are leading the settlement services industry across the country with our local expertise and national reach. Priority Title & Escrow blends the latest technology with local insight and nationwide expertise to produce settlement solutions our clients can count on. Fast. Efficient. Accurate. Smart. Work with people who share your priorities - the best in the business - and gain an advantage over the competition. Become a part of Priority Title & Escrow's Team today! Role Description: The Recording Specialist is responsible for reviewing, processing, and recording all title documents submitted to the County Recorder's Office, ensuring accuracy and compliance with applicable laws and regulations. This role requires attention to detail, strong organizational skills, and the ability to work collaboratively in a team-oriented environment. Responsibilities: Document Review and Recording: Review and verify the accuracy, completeness, and compliance of title documents submitted for recording. Prepare documents for submission to the County Recorder's Office. Ensure timely and accurate recording of all documents. Process Adherence: Follow established procedures to manage daily workflows efficiently. Identify and resolve discrepancies or errors in documentation. Maintain compliance with legal and regulatory requirements. Communication and Collaboration: Provide excellent customer service by addressing client inquiries related to document recording. Communicate effectively with internal teams to ensure seamless document handling. Serve as a point of contact for updates on document status. Recordkeeping and Reporting: Maintain accurate and organized records of all submitted and recorded documents. Generate reports and summaries for internal or client use as required. Requirements Qualifications: Education: High school diploma or equivalent required; Associate's or Bachelor's degree in related field is a plus. Experience: Prior experience in title, escrow, real estate, or document processing preferred. Skills and Competencies: Exceptional attention to detail and accuracy. Strong written and verbal communication skills. Proficiency with document management systems and office software. Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities or qualifications. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Schedule: Core business hours are 8:30am-5:30pm Monday through Friday Work Location: This is an in-office position in Virginia Beach, VA. Job Type: Full-time
    $26k-35k yearly est. 21d ago
  • Patient Service Representative (Clerk III) | Medicare

    Commence

    Medical records clerk job in Virginia Beach, VA

    Full-time Description At Commence, we're the start of a new age of data-centric transformation, elevating health outcomes and powering better, more efficient process to program and patient health. We combine quality data-driven solutions that fuel answers, technology that advances performance, and clinical expertise that builds trust to create a more efficient path to quality care. With human-centered, healthcare-relevant, and value-based solutions, we create new possibilities with data. We provide proof beyond the concept and performance beyond the scope with a focus on efficiencies that transform the lives of those we serve. With a culture driven by purpose, straightforward communication and clinical domain expertise, Commence cuts straight to better care. Requirements The Patient Service Representative (Clerk III) ensures that Medicare beneficiaries are informed, updated, and assisted when necessary. This position responds to questions from beneficiaries, triages beneficiary calls, performs case intake, and staffs the Medicare Helpline as required. Informs Medicare beneficiaries and other interested parties of their rights and responsibilities as patients covered by the Medicare program. Assists with the review process to maintain required timeliness and accuracy as stipulated by the contract and the Quality Improvement Organization (QIO) manual. Acts as a neutral liaison for beneficiaries, their families, or their representatives. Informs Medicare beneficiaries, healthcare providers, and other partners of the activities and responsibilities of the QIO. Develops and maintains positive relationships with external and internal customers. Prepares correspondence to physicians, facilities, and other healthcare and community organizations as needed. Ascertains the most current and correct contact information, maintains accurate mailing lists, and coordinates mailings. Processes and maintains medical records. Tracks all telephone calls, essential conversations, and letters mailed to beneficiaries and providers using an electronic web-based application. Enters data into software applications timely and accurately. Participates in the continuous improvement process to identify quality issues and recommends solutions. Assists in preparation for International Standardization Organization (ISO) audits. Protects the confidentiality of beneficiary information through compliance with the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH). Attends annual security awareness, rules of conduct, and conflict of interest training. Performs other duties as assigned. Qualifications: Experience as a call center representative or patient service representative. Considerable knowledge of business English, medical terminology, spelling, punctuation, vocabulary, filing, and general office methods. Working knowledge of the healthcare provider business and all the components of medical record documentation. Knowledge of Centers for Medicare & Medicaid Services (CMS), Medicare, and the Beneficiary and Family Centered Care-Quality Improvement Organization (BFCC-QIO) programs. Associate degree in business education or health information management and two years of experience related to a majority of the primary duties of the job, OR Graduation from a secretarial school and three years of experience related to a majority of the primary duties of the job, OR High school diploma or General Education Development (GED) with four years of experience related to most of the job's primary duties. Two years of experience and skill in Microsoft Word and Microsoft Excel spreadsheet programs. Must possess excellent oral and written communication skills. Must be attentive to detail. Familiarity with database software programs (e.g., Microsoft Office). Must possess excellent interpersonal and problem-solving skills. Must possess essential knowledge of medical terminology and components of medical record documentation. Working knowledge of CMS, Medicare, and the QIO programs. Ability to exercise sound judgment. Ability to organize and coordinate multiple simultaneous tasks in a team environment. Ability to maintain effective working relationships and communications with providers and stakeholders. Ability to collect data and distinguish relevant material. Ability to maintain objectivity. Ability to work independently. Ability to give and receive feedback. Organizational "Fit" Considerations: Works well with other patient service representatives and team members. Establishes and maintains good professional relationships with people on all levels within Company and physicians and others outside of Company. Schedules will vary and include weekends and holiday shifts. SCA Coverage: Company is a federal contractor under the McNamara-O'Hara Service Contract Act (SCA). The McNamara-O'Hara Service Contract Act (SCA) covers prime contracts of over $2,500 entered into by the federal government and the District of Columbia. The principal purpose of the contract is to furnish services in the U.S. using service employees. The definition of "service employee" includes any employee engaged in performing services on a covered contract other than a bona fide executive, administrative, or professional employee who meets the exemption criteria set forth in 29 Code of Federal Regulations (CFR) §541. Under the SCA, covered employers must pay the prevailing wages and benefits in the locality-as determined by the U.S. Department of Labor (DOL) in a wage determination. The position of Patient Service Representative is considered a "service position" and is mapped to the Occupation Code and Title 01113 - General Clerk III of the current Wage Determination. For more information on this Occupation Code, please refer to the SCA Directory of Occupations at ************************************************************************* Wage Determinations and Employee Rights on Government Contracts are posted in break rooms (or an alternative location where labor law posters are displayed) for employees to review. If you need assistance or an accommodation due to a disability, you may contact us at ************ or ************** Commence is an equal employment opportunity employer. All personnel processes are merit-based and applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military and veteran status or any other characteristic protected by applicable law.
    $30k-36k yearly est. 60d+ ago
  • Medical Billing Clerk

    United and Empowered

    Medical records clerk job in Hampton, VA

    Job DescriptionSalary: $16-$18 an hour NEW HIRE SIGN ON BONUS: $250 AFTER 90 DAYS $250 AFTER 6 MONTHS Hourly rate starts at $16 - $18 per hour (based on experience and qualifications) Full Benefit Package: Paid Vacation that accrues immediately Paid Sick leave Bereavement leave Health, Vision, and Dental Insurance Company Matched 401-k 9 Paid Holidays& Skeleton Days Annual Tenure Bonuses Full-Time Mon - Fri 8am - 5pm Typical Day: Verify Medicaid and other Insurance eligibility as needed Stay informed about changes and updates to Guidelines and Regulations regarding Medicaid Waiver Services Billing Update and maintain Client Billing Information Sheets with new Authorizations and other information Verify Clients, Tiers, and dates monthly with department heads. Track weekly hours for all clients, input into Billing Logs for each program. Prepare, Review, and transmit claims in Medicaid and other Insurances Billing software Update and maintain Billing Logs with current rates for services and Procedure codes. Track all denied claims, research, and appeal/resubmit denials in a timely manner. Prepare and submit weekly reports regarding claims pending and status. Assist with Bookkeeping, Front office, HR auditing and filing as needed. Assist with answering phones and other administrative duties as assigned. Maintain confidentiality and security of Employee and patient information in accordance with HIPPA regulations and organizational policies. Knowledge & Skills: Education: High school diploma or equivalent (associate degree or certification in medical billing/coding preferred). Experience: 2 years of experience in Medical Billing, or related field. Ability to establish and maintain effective working relationships with individuals, community and staff. Strong attention to detail, analytical skills, and problem-solving abilities. Strong organization skill. Other Requirements: Must possess valid driver's license. Successful completing of criminal history and certain registry background investigations are required. Microsoft Excel (Preferred) Work Location: Hampton
    $16-18 hourly 20d ago
  • Medical Office Coordinator

    Virginia League for Planned Parenthood 3.7company rating

    Medical records clerk job in Virginia Beach, VA

    Virginia League for Planned Parenthood is seeking a full time Medical Office Coordinator to join our Virginia Beach team. The position supports all aspects of reception, front desk and medical office functions of a busy health center. As the initial in-person contact with clients and guests, our Medical Office Coordinators are responsible for making a positive first impression by providing a warm welcome and efficient first encounter. Medical office experience as well as bilingual English/Spanish candidates are preferred, but not required. Candidates must have a high school diploma or equivalent. DUTIES AND RESPONSIBILITIES (may include some or all of the following): Perform opening and closing procedures for medical office area; maintain general organization and professional appearance of waiting room and reception/office areas. Perform pre-visit schedule audit to include demographic and insurance accuracy in our Electronic Medical Records system (EPIC), insurance eligibility status and pre-populate patient copays for ease of payment. Manage flow of clients and visitors in the reception area; assist vendors with deliveries. Register patients and assess client fees, to include insurance verification, payment collection/processing and completing required screening/forms for financial assistance programs. Provide accurate and unbiased information about VLPP schedule and services and schedule appointments as necessary. Maintain strict cash control and records of all client payments. Complete shift-end and day-end procedures to include batch reconciliation and cash drop. Provide unbiased information to and make appointments for patients. Participate in clinic efforts to achieve customer service, productivity and revenue goals; demonstrate commitment to center's operating values of patient-centered care, team approach to work and consistent regulatory compliance/inspection readiness. Benefits include: Medical Insurance Vision Insurance Dental Insurance 401k matching Employer sponsored life insurance 9 paid holidays per year Paid Time Off Employee Assistance Program Pay Rate: This is considered an entry level position. All entry level positions at VLPP have a starting hourly rate of $19.40/hr. Bilingual candidates will be offered an hourly rate of $20.40/hr with the successful completion of a 3rd party language proficiency test. Schedule: Hours may vary - Monday through Friday between 8:30am and 7pm (rotating evening hours are required). This is a full-time position, approximately 40/hrs a week. Who We Are At Planned Parenthood our mission is to ensure all people have access to the care and resources they need to make informed decisions about their bodies, their lives, and their futures. Founded in 1916, Planned Parenthood is a trusted health care provider, educator, and passionate advocate here in the U.S. as well as a strong partner to health and rights organizations around the world. Each year, Planned Parenthood delivers vital sexual and reproductive health care, sex education, and information to millions of people. A Key Role in Public Health Community is the heart of Planned Parenthood and we strive to be good neighbors in partnership with on-the-ground health and rights organizations. Our expert health care professionals are dedicated to providing high-quality, compassionate, and affordable care. No matter what. As a leader in sexual and reproductive services, Planned Parenthood is proud to serve the diverse needs of local communities through a national network of more than 600 health centers operated by our affiliates. Planned Parenthood health centers provide a wide range of services - namely preventive care, including birth control, testing and treatment for sexually transmitted infections, and screenings for cervical and other cancers. Our dedicated doctors, nurses, and support staff take time to not only talk with patients, but to see them for who they are as individuals and support the life they envision for themselves.
    $19.4-20.4 hourly 60d+ ago
  • Medical Appointment Clerk

    Sr Financial Analyst

    Medical records clerk job in Portsmouth, VA

    Coho Integrated Solutions is hiring a reliable and detail-oriented Medical Appointment Clerk to join our team in support of medical operations at the Fleet and Family Medicine Clinic located at the Naval Medical Center Portsmouth, VA. This position plays a vital role in ensuring the smooth and efficient delivery of medical support services in a high-performance military environment. Responsibilities (include but are not limited to): Schedules medical appointments from phone calls, secured messaging or other methods used for appointment requests in accordance with local appointing guidelines. Supports PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types. Maintains appointment schedules using a government computer system (Composite Health Care Systems (CHCS), AHLTA or MHS GENESIS. Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS); validates/updates basic patient demographic information. May be required to register patients not already in computer system, such as newborns. Maintains accurate and up-to-date patient schedules and logs. Utilizes the Government computer system tools and standard protocols (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing. Call patients or respond to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments. May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations. Creates/delivers telephone messages (t-cons) to PCMs and/or clinic nurses using standard protocols and individual clinic guidelines. Essential Job Requirements: Citizenship: Proof of US Citizenship is required to work on this contract. Education/Certifications: High School Degree or General Educational Development (GED) Must have successfully completed training as a medical clerk or have sufficient on-the-job training to be able to perform the duties herein. Current Basic Life Support (BLS) certification. Required Knowledge/Experience: Knowledge of medical terminology. Duty Hours: Services shall be provided Monday through Friday for an 8.5-hour shift (to include an uncompensated 30-minute meal break), between the hours of 0700-1600. About Copper River & The Native Village of Eyak: Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration's (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE's ability to facilitate economic advancement. The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions. Copper River's Culture The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver. Benefits Comprehensive medical, dental, and vision coverage Flexible Spending Account - healthcare and dependent care Health Savings Account - high deductible medical plan Retirement 401(k) with employer match Open leave policy and paid holidays Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, regular associates at Copper River. Disclaimer: The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $23k-35k yearly est. Auto-Apply 22d ago
  • Medical Appointment Clerk

    The Copper River Family of Companies

    Medical records clerk job in Portsmouth, VA

    Job Description Coho Integrated Solutions is hiring a reliable and detail-oriented Medical Appointment Clerk to join our team in support of medical operations at the Fleet and Family Medicine Clinic located at the Naval Medical Center Portsmouth, VA. This position plays a vital role in ensuring the smooth and efficient delivery of medical support services in a high-performance military environment. Responsibilities (include but are not limited to): Schedules medical appointments from phone calls, secured messaging or other methods used for appointment requests in accordance with local appointing guidelines. Supports PCM by name processing for appointment and appropriate access to care timeframes during allocation of standard appointment types. Maintains appointment schedules using a government computer system (Composite Health Care Systems (CHCS), AHLTA or MHS GENESIS. Validates eligibility through appropriate booking through Defense Eligibility Report System (DEERS); validates/updates basic patient demographic information. May be required to register patients not already in computer system, such as newborns. Maintains accurate and up-to-date patient schedules and logs. Utilizes the Government computer system tools and standard protocols (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing. Call patients or respond to secure messaging requests as needed to schedule, reschedule, and/or cancel appointments. May assist in preparation of patient notices (telephonically or form letter formats) for appointment reminders, no shows, or reschedule/cancellations. Creates/delivers telephone messages (t-cons) to PCMs and/or clinic nurses using standard protocols and individual clinic guidelines. Essential Job Requirements: Citizenship: Proof of US Citizenship is required to work on this contract. Education/Certifications: High School Degree or General Educational Development (GED) Must have successfully completed training as a medical clerk or have sufficient on-the-job training to be able to perform the duties herein. Current Basic Life Support (BLS) certification. Required Knowledge/Experience: Knowledge of medical terminology. Duty Hours: Services shall be provided Monday through Friday for an 8.5-hour shift (to include an uncompensated 30-minute meal break), between the hours of 0700-1600. About Copper River & The Native Village of Eyak: Owned by the Native Village of Eyak (NVE), a federally recognized Alaska Native Tribe, the Copper River Family of Companies are a collection of entities that deliver a complementary set of solutions and services to support the diverse missions and requirements of our clients. Proud participants of the Small Business Administration's (SBA) 8(a) Business Development Program since 2006, our companies consist of both current and graduation SBA 8(a) entities. It is our collective purpose to support the Tribe and diversify the NVE's ability to facilitate economic advancement. The income generated from our companies helps the Native Village of Eyak fund health and social services, economic development, natural resource/environmental education, jobs, job training, and other benefits to the NVE in a manner that is consistent with Alaskan Native cultural values and traditions. Copper River's Culture The Copper River Family of Companies has a positive, supportive, and thriving culture. At the foundation of our culture is a focus on collaboration. No matter your role or which operating company you work for, we are ONE TEAM working toward the same goals for our customers and for our collective owner- The Native Village of Eyak. How we treat each other is just as important as the work we deliver. Benefits Comprehensive medical, dental, and vision coverage Flexible Spending Account - healthcare and dependent care Health Savings Account - high deductible medical plan Retirement 401(k) with employer match Open leave policy and paid holidays Additional benefits including tuition reimbursement, transportation expense account, employee assistance program, and more! Note: These benefits are only applicable to full time, regular associates at Copper River. Disclaimer: The Copper River Family of Companies provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $23k-35k yearly est. 30d ago
  • Medical Receptionist

    Blackwood Family Medicine

    Medical records clerk job in Virginia Beach, VA

    Blackwood Family Medicine is seeking a mature medical receptionist who can be part of a dynamic team of front desk staff. In this role, you will work at the front desk of our medical office and assist our patients and other visitors. Your primary job duties will include greeting and checking in patients, collecting patient co-pays, processing paperwork, and scheduling appointments. You will also help keep our records and work areas clean and organized, as well as ensure our office provides a welcoming environment for our patients. Benefits include: Health, Vision, 401k matching, and Dental. Great compensation is offered based on experience. Further explanation of responsibilities: Processing billing claims and accounts receivable Verify patients benefits and eligibility Collect past due balances Answer phones and make necessary appointment. Resolve patient request working closely with medical assistants and medical providers Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data Provide new patients with intake and new patient forms as well as copies of our office policies and required documents. Process payments from patients for co-pays and uninsured visits Schedule appointments for new and recurring patients based on Physician and PA/NP availability Maintain hard copy patient records as well as the files stored in our EHR Review automated call schedule and online appointments. Verify and collect patient balances Medical Receptionist Requirements and Qualifications High school diploma or equivalent Experience working in a medical office is an asset Experience with Athena electronic medical records is an asset but not required Familiar with medical terminology Excellent organizational and time management skills View all jobs at this company
    $28k-35k yearly est. 5d ago
  • Medical Receptionist

    EVMS

    Medical records clerk job in Virginia Beach, VA

    This position is the primary point of contact for the management of medical records of patients at the Department of OB/GYN Princess Anne Maternal Fetal Medicine, OB Generalist, Advanced Gynecological Surgery, and Urogynecology office. The position is also responsible for front desk registration and scheduling. Responsibilities Medical Records: Maintain Medical Records Releases Maintain Medical Records Requests Monitor and respond to medical records requests via voicemails messages, EPIC, or fax requests. Sort incoming faxes daily to distribute to appropriate divisions/staff. Retrieve medical documents from all divisions to be scanned. Scan documents into appropriate charts daily. Responds to Release of Information requests in accordance with the Medical Group HIPAA Compliance Policies. Check Medical Records tasks in accordance with Medical Group Standards. Compliance with Policies and Procedures within the Department of Maternal Fetal Medicine, OB/GYN, and EVMS Policies and Procedures. Perform other duties as assigned, according to the individual departmental needs. Front Desk: Check in and register patients. Confirm and update patient registration information at each visit. Scan insurance card and picture ID into EPIC system at each visit. Collect all co-pays and payments and complete cash journals daily. Answering telephone with standardized phone room system in accordance with Medical Group Standards. Communicating with patients regarding self-pay agreements. Complete EPIC tasks in accordance with Medical Group Standards. Invite patients to MyChart system through EPIC. Check insurance eligibility through EPIC system along with using Availity and Medicaid online resources. Send tasks for all preauthorization needed. Schedule patients in adherence to Medical Group standards. Maintain correct scheduling in all divisions. Qualifications High school diploma. One (1) year office/clerical experience required. Professional, customer service-oriented individual is required. Experience performing related functions in a medical practice is preferred. Previous front desk customer service experience will be considered. Location : Location US-VA-Virginia Beach
    $28k-35k yearly est. Auto-Apply 20d ago

Learn more about medical records clerk jobs

How much does a medical records clerk earn in Chesapeake, VA?

The average medical records clerk in Chesapeake, VA earns between $26,000 and $43,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.

Average medical records clerk salary in Chesapeake, VA

$34,000
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