Medical records clerk jobs in Chula Vista, CA - 81 jobs

What Patient Scheduler contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Schedulers are responsible for booking and managing appointments for patients at a clinic, ensuring they see the right doctor at the appropriate time by coordinating schedules and minimizing wait times . Responsibilities Scheduling: Schedule, cancel, and reschedule appointments for patients Coordinate with doctors, nurses, and other healthcare professionals to set up appointments Manage and prioritize appointment requests based on urgency and availability Communicate with patients regarding their appointment details, changes, and cancellations Maintain a high level of confidentiality regarding patient information Monitor and manage patient wait lists Medical Records: Compiles, verifies, and files medical records. Reviews medical records for completeness, assembles records into standard order, and files records in designated areas or electronic medical records system. Files processed labs, pathology reports and loose correspondence into patient records once physician has reviewed and signed appropriately. Perform any other functions as required by management. Qualifications 1-3 years of experience, preferred High School Diploma, GED or equivalent work experience, preferred Medical Office experience required Patient scheduling and Medical Records experience highly desired What is expected of you and others at this level Applies acquired job skills and company policies and procedures to complete standard tasks Works on routine assignments that require basic problem resolution Refers to policies and past practices for guidance Receives general direction on standard work; receives detailed instruction on new assignments Consults with supervisor or senior peers on complex and unusual problems Location cCARE San Marcos 838 Nordhal Road, Suite 300 San Marcos, CA 92069 Anticipated hourly range: $21.00 per hour - $25.20 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 1/16/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

What Patient Scheduler contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Schedulers are responsible for booking and managing appointments for patients at a clinic, ensuring they see the right doctor at the appropriate time by coordinating schedules and minimizing wait times . Responsibilities Scheduling: Schedule, cancel, and reschedule appointments for patients Coordinate with doctors, nurses, and other healthcare professionals to set up appointments Manage and prioritize appointment requests based on urgency and availability Communicate with patients regarding their appointment details, changes, and cancellations Maintain a high level of confidentiality regarding patient information Monitor and manage patient wait lists Medical Records: Compiles, verifies, and files medical records. Reviews medical records for completeness, assembles records into standard order, and files records in designated areas or electronic medical records system. Files processed labs, pathology reports and loose correspondence into patient records once physician has reviewed and signed appropriately. Perform any other functions as required by management. Qualifications 1-3 years of experience, preferred High School Diploma, GED or equivalent work experience, preferred Medical Office experience required Patient scheduling and Medical Records experience highly desired What is expected of you and others at this level Applies acquired job skills and company policies and procedures to complete standard tasks Works on routine assignments that require basic problem resolution Refers to policies and past practices for guidance Receives general direction on standard work; receives detailed instruction on new assignments Consults with supervisor or senior peers on complex and unusual problems Location cCARE San Marcos 838 Nordhal Road, Suite 300 San Marcos, CA 92069 Anticipated hourly range: $21.00 per hour - $25.20 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 1/16/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here

Telecare's Official Job Title for this role is Data Analyst MRT Will cover 4 programs located in Kearny Vista, Hotel Cir and Point Loma What You Will Do to Change Lives The Data Analyst MRT is responsible for coordinating all Caminar, Avatar and Electronic Health Record (EHR) related tasks, including collection and entry of members served data (e.g. demographics, diagnosis, service codes, billing codes), running reports, ensuring accuracy of data and reporting back to the program and the payer. The position requires using outcomes data to promote program improvement with a focus on positive outcomes for the members served. Shifts Available: Full Time, 40 hours per week | Monday - Friday | 8:00am - 4:30pm Expected starting wage range is $22.97 - $28.38. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements. What You Bring to the Table (Must Have): One (1) year of database experience Must be able to communicate effectively with staff and payer representatives One (1) year of EHR or healthcare information system experience in a psychiatric inpatient program, mental health outpatient program or acute hospital setting Knowledge of local, state and federal regulations, survey processes, accreditation standards, and psychiatric requirements Knowledge and application of appropriate coding systems; ICD-10 CM, DSM IV Knowledge of documentation and legal issues pertaining to HIPAA, PHI and other health information Key Responsibilities: Coordinate EHR data collection, entry, and reporting (Avatar, Caminar, billing codes, demographics, etc.) Maintain accuracy and compliance of member records and program data Generate, analyze, and reconcile reports to ensure data integrity for internal use and payer requirements Participate in payer trainings and ensure all deliverables are met timely and accurately Promote program improvement using outcome data focused on positive client results Oversee Relias training system and monitor staff compliance with training requirements Perform clinical record audits, filing, and legal documentation tracking (including conservator correspondence) Prepare admission/discharge records and maintain medical records per HIPAA and state regulations Assist with licensing renewals, policy compliance, and administrative tasks as needed Ensure adherence to federal, state, and payer standards for data, billing, and documentation Support staff with EHR usage and maintain confidentiality of protected health information What's In It for You* Paid Time Off: For Full Time Employee it is 16.7 days in your first year Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift) Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship Online University Tuition Discount and Company Scholarships Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan For more information visit: ************************************* Join Our Compassionate Team Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems. EOE AA M/F/V/Disability *May vary by location and position type Full Job Description will be provided if selected for an interview. Data Specialist, Entry Level, Medical Records, MRT If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.

Medical Oncology Associates of San Diego is a proud partner of One Oncology's network of the nations leading oncology practices. Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. : Objective: This position is responsible for evaluating departmental records management needs and developing and implementing records management standards, policies, and procedures. This position will coordinate records management activities with department staff to ensure efficient and effective maintenance of records. Responsibilities/Essential Functions: • Compile, process, and maintain medical records or clinic and/or hospital patients. • Maintain consistency with medical, administrative, ethical, legal and regulatory requirements of the healthcare system. • Audit medical records annually to maintain compliance. • Ensure accuracy, completeness, and confidentiality of all records. • Retrieve and file medical records, as necessary. • Coordinate with medical staff to ensure proper documentation and record keeping. • Interact with clients, health care providers, and office staff to request records of treatment. • Complete patient disability forms and letters. *This is not designed to cover an exhaustive list of duties. Other duties may be assigned and activities may change any time with or without notice, as applicable. Furthermore, job descriptions do not establish a contract or change the at-will nature of employment. Experience, Qualifications, Education • High school diploma or GED required. • At least 1 year of medical records experience in a medical setting. • Working knowledge of electronic medical record software Required Knowledge, Skills, and Abilities • Proficiency in medical terminology • Experience working with medical records is preferred • Attention to detail and organizational skills • Ability to maintain confidentiality of sensitive information. Working Conditions: This position functions indoors in a medical/business environment. Employee will be exposed to moderate noise levels and interruptions. Visual acuity to read and compute screen and paper documents; close and distance vision, peripheral vision depth perception, ability to adjust focus; hearing acuity to converse with staff and customers. Ability to sit for hours at a time. Employee will be exposed to moderate noise levels and interruptions. Travel: Travel between local offices when necessary.

Release of Information Specialist I (ROIS I) The Release of Information Specialist I (ROIS I) initiates the medical record release process by inputting data into Verisma Software. The ROIS I works quickly and carefully to ensure documentation is processed accurately and efficiently. This position could be based out of a Verisma facility, at a client site, or in some instances may be done remotely. The primary supervisor is Manager of Operations, Release of Information. Duties & Responsibilities: Process medical ROI requests in a timely and efficient manner Process requests utilizing Verisma software applications Support the resolution of HIPAA-related release issues Organize records and documents to complete the ROI process Read and interpret medical records, forms, and authorizations Provide exemplary customer service in person, on the phone and via email, depending on location requirements Interact with customers and co-workers in a professional and friendly manner Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained Attend training sessions, as required Live by and promote Verisma company values Perform other related duties, as assigned, to ensure effective operation of the department and the Company Minimum Qualifications: HS Diploma or equivalent, some college preferred RHIT certification, preferred 2+ years of medical record experience 2+ years of experience completing clerical or office work Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks Experience in a healthcare setting, preferred Knowledge of HIPAA and state regulations related to the release of Protected Health Information, preferred Must be able to work independently Must be detail oriented Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Records Management Specialist (N002) Please note: This position is contingent upon the award of a contract. We will provide updates on the status of the contract and next steps during the hiring process. Minimum Qualifications Summary Certification & Education Bachelor's degree in Records Management, Information Management, Library Science, or a related field of study. Certified Records Manager (CRM) or equivalent certification preferred. Active Secret Clearance Experience Required Experienced in responsibilities of position listed below. Minimum of 3-5 years of experience in records management, preferably in a government or regulated industry. Thorough understanding of NARA regulations, including federal records management policies and guidelines. Experience with electronic records management systems and digital preservation techniques. Job Objective Assist with the development, implementation, and maintenance of the organization's records management program in compliance with NARA regulations and guidelines. This role ensures proper documentation, retention, and disposition of records to support organizational goals and legal requirements. This role also ensures that all materials are accurate, clear, and aligned with organizational policies and objectives. The individual will work closely with leadership, subject matter experts, and other stakeholders to facilitate informed decision-making and maintain compliance with established procedures. Responsibilities Review and analyze directives and decision briefs to ensure accuracy, clarity, and adherence to organizational standards. Coordinate with stakeholders to gather necessary information, supporting documents, and input for decision-making processes. Prepare, format, and edit decision briefs and directives to meet organizational guidelines. Track and manage the lifecycle of directives and decision briefs, ensuring timely updates and approvals. Maintain a centralized repository for directives and decision briefs, ensuring accessibility and version control. Communicate with leadership and team members to clarify requirements and address questions related to directives and briefs. Ensure compliance with legal, regulatory, and organizational policies in all documentation. Provide training or guidance to team members on the preparation and processing of directives and decision briefs. Identify and implement process improvements to enhance the efficiency and effectiveness of documentation workflows. Support N002 with administrative tasks and special projects. Education & Certification High school education required Bachelor degree preferred Active Secret Clearance Work Location Coronado, CA About Lukos Lukos delivers professional services to the Department of Defense. Lukos has been one of the most successful and most diversified support companies for US Special Operations Command and its components for over a decade. Since our founding, we have grown to support all military services and multiple federal civilian agencies. About Our Name: Lukos is ancient Greek for “wolf”. The characteristics of the wolf match our approach to national security. The wolf is known for cunning, aggression, patience, and teamwork. An individual wolf is smart, strong, and resilient, but the true strength of wolves is their ability to work together as a wolfpack. Kipling said it best in The Law of the Jungle. "For the strength of the pack is the wolf, and the strength of the wolf is the pack." At Lukos we take care of our pack by offering full time employees competitive benefits to include: medical, dental, vision, 401(k), life insurance, short and long term disability coverage, paid time off and Federal holidays. Lukos is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, or national origin.

Receive and follow work schedule/instructions from your supervisor and as outlined in our established policies and procedures. Assist in organizing, planning and directing the medical records department in accordance with established policies and procedures. Assist the Medical Records/Health Information Consultant as required. Maintain minutes of meetings. File as necessary. Develop and maintain a good working rapport with inter department personnel, as well as other departments within the facility, to assure that medical records can be properly maintained. Assist in recording all incidents/accidents. File in accordance with established policies and procedures. Retrieve resident records (manually/electronically). Deliver as necessary. Files information such as nurses' notes, resident assessments, progress notes, laboratory reports, x ray results, correspondence, etc. , into resident charts. Collect, assemble, check and file resident charts as required. Assist MDS Coordinator in scheduling assessments in accordance with current facility and OBRA guidelines. Ensure incomplete records/charts are returned to appropriate departments or personnel for correction. Assist in developing procedures to ensure resident records are properly completed, assembled, coded, signed, indexed, etc. , before filing. Establish a procedure to ensure resident charts/records do not leave the medical records room except as authorized in our policies and procedures. Maintain a record of authorized information released from charts/records, i. e. , type information, name of recipient, date, department, etc. Abstract information from records as authorized/required for insurance companies, Medicare, Medicaid, VA, etc. in accordance with current Privacy Rules. Index medical records as directed by the medical records/health information consultant. Maintain various registries as directed including register for admission and discharge of residents. Transcribe and type reports for physicians as necessary. Collect charts, assemble them in proper order, and inspect them for completion. Pick up and deliver resident medical records from wards, nurses' stations, and other designated areas as necessary. Batch resident information into the computer and retrieve resident demographic information as appropriate or as instructed. Answer telephone inquiries concerning medical records functions. Prepare written correspondence as necessary. Retrieve medical records when requested by authorized personnel (i. e. , physicians, nurses, government agencies and personnel, etc. ) Assure that medical records taken from the department are signed out and signed in upon return to the department. File active and inactive records in accordance with established policies. Index medical records as directed. Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator. • Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator. Report any known or suspected unauthorized attempt to access facility's information system. Assume the administrative authority, responsibility, and accountability of performing the assigned duties of this position. Committee Functions Perform secretarial duties for committees of the facility as directed. Collect and assemble/compile records for committee review, as requested, and prepare reports for staff/other committees as directed. Personnel Functions Report known or suspected incidents of fraud to the Administrator. Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen saver activates within established facility policy guidelines. Staff Development Attend and participate in mandatory facility in service training programs as scheduled (e. g. , OSHA, TB, HIPAA, Abuse Prevention, etc. ). Attend and participate in workshops, seminars, etc. , as approved. Safety and Sanitation Report all unsafe/hazardous conditions, defective equipment, etc. , to your supervisor immediately. Equipment and Supply Functions Report equipment malfunctions or breakdowns to your supervisor as soon as possible. Ensure supplies have been replenished in work areas as necessary. Assure that work/assignment areas are clean and records, files, etc. , are properly stored before leaving such areas on breaks, end of workday, etc. Budget and Planning Functions Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc. Other duties as assigned Supervisory Requirements ou are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED. Must be able to type a minimum of 45 words per minute and use dictation equipment. A working knowledge of medical terminology, anatomy and physiology, legal aspects of health information, coding, indexing, etc. , preferred but not required. On the job training provided in medical record and health information system procedures. Must be knowledgeable of medical terminology. Be knowledgeable in computers, data retrieval, input and output functions, etc. Language Skills Must be able to read, write, speak, and understand the English language. Ability to read technical procedures. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Must possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to deal tactfully with personnel, residents, visitors and the general public. Must possess the ability to work harmoniously with other personnel. Must possess the ability to minimize waste of supplies, misuse of equipment, etc. Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices. Be able to follow written and oral instructions. Must not pose a direct threat to the health or safety of other individuals in the workplace. Physical Demands Must be able to move intermittently throughout the workday. Must be able to speak and write the English language in an understandable manner. Must be able to cope with the mental and emotional stress of the position. Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Must function independently, have personal integrity, have flexibility, and the ability to work effectively with other personnel. Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination. Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office areas as well as throughout the facility. Moves intermittently during working hours. Is subject to frequent interruptions. Works beyond normal working hours, weekends and holidays and on other shifts/positions as necessary. Is subject to call back during emergency conditions (e. g. , severe weather, evacuation, post disaster, etc. ). Attends and participates in continuing educational programs. Is subject to injury from falls, burns from equipment, odors, etc. , throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants. Is subject to exposure to infectious waste, diseases, conditions, etc. , including TB and the AIDS and Hepatitis B viruses. Communicates with nursing personnel, and other department personnel. Is subject to hostile and emotionally upset residents, family members, personnel, visitors, etc. Is involved with residents, family members, personnel, visitors, government agencies and personnel, etc. , under all conditions and circumstances. May be subject to the handling of and exposure to hazardous chemicals. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

The Medical Mail & Billing Clerk is responsible for the timely processing of all incoming and outgoing medical correspondence, including patient statements, insurance claims, and EOBs. You will ensure that every piece of mail is accurately digitized, categorized, and routed to the billing team to prevent delays in payment and patient care. Key Responsibilities Universal Mail Management Centralized Processing: Serve as the primary point of contact for all incoming and outgoing shipments (USPS, FedEx, UPS, and DHL). Company-Wide Distribution: Sort and deliver non-medical mail to appropriate departments such as HR, Legal, Executive Leadership, and Marketing. Revenue Cycle Mail Support Billing Correspondence: Identify and prioritize time-sensitive documents such as Insurance Denials, Appeals, and Authorizations. Payment Processing: Securely handle incoming patient checks and Insurance Remittance Advices, ensuring they are delivered to the appropriate department. Digital Document Management Scanning & Indexing: Convert physical mail and billing documents into high-resolution digital files. Quality Control: Audit scanned images to ensure legibility, as poor scans can lead to billing rejections. HIPAA Compliance & Security PHI Protection: Strictly adhere to HIPAA regulations when handling Protected Health Information (PHI) to ensure patient confidentiality. Secure Shredding: Manage the lifecycle of physical documents, ensuring that sensitive paper records are stored securely and destroyed according to record retention policies. Authorized Access: Ensure digital files are only shared via secure, encrypted internal channels. Professional Qualifications Experience: 1-2+ years in a medical office, health insurance, or medical billing environment. Medical Terminology: Basic understanding of medical billing terms (EOB, CPT codes, ICD-10, Payor IDs) is highly preferred. Software Skills: Proficiency in Google Workspace/MS Office and experience with EHR/EMR systems (e.g., Epic, Athenahealth, eClinicalWorks). Reliability: Since billing cycles depend on daily mail, consistent attendance and a valid driver's license for mail pickup are required. Travel: Must be willing to travel to pick up mail in different locations. Valid driver's license and reliable vehicle required Pay & Benefits: $20 - 28 an hour Depending on Experience Medical, Vision, and Dental 401 K match Skilled Wound Care will ask all candidates to perform pre-employment confidential DiSC testing and appropriate relevant skills testing prior to hiring. Skilled Wound Care is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age (40 or older), disability or genetic information. "SWC1"

General Purpose The primary purpose of your job position is to maintain resident medical records and health information systems in accordance with current federal and state guidelines as well as in accordance with our facility's established privacy policies and procedures. Essential Duties Administrative Functions • Receive and follow work schedule/instructions from your supervisor and as outlined in our established policies and procedures. • Assist in organizing, planning and directing the medical records department in accordance with established policies and procedures. • Assist the Medical Records/Health Information Consultant as required. • Maintain minutes of meetings. File as necessary. • Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility, to assure that medical records can be properly maintained. • Assist in recording all incidents/accidents. File in accordance with established policies and procedures. • Retrieve resident records (manually/electronically). Deliver as necessary. • Files information such as nurses' notes, resident assessments, progress notes, laboratory reports, x-ray results, correspondence, etc., into resident charts. • Collect, assemble, check and file resident charts as required. • Assist MDS Coordinator in scheduling assessments in accordance with current facility and OBRA guidelines. • Ensure incomplete records/charts are returned to appropriate departments or personnel for correction. • Assist in developing procedures to ensure resident records are properly completed, assembled, coded, signed, indexed, etc., before filing. • Establish a procedure to ensure resident charts/records do not leave the medical records room except as authorized in our policies and procedures. • Maintain a record of authorized information released from charts/records, i.e., type information, name of recipient, date, department, etc. • Abstract information from records as authorized/required for insurance companies, Medicare, Medicaid, VA, etc. in accordance with current Privacy Rules. • Index medical records as directed by the medical records/health information consultant. • Maintain various registries as directed including register for admission and discharge of residents. • Transcribe and type reports for physicians as necessary. • Collect charts, assemble them in proper order, and inspect them for completion. • Pick up and deliver resident medical records from wards, nurses' stations, and other designated areas as necessary. • Batch resident information into the computer and retrieve resident demographic information as appropriate or as instructed. • Answer telephone inquiries concerning medical records functions. Prepare written correspondence as necessary. • Retrieve medical records when requested by authorized personnel (i.e., physicians, nurses, government agencies and personnel, etc.) • Assure that medical records taken from the department are signed out and signed in upon return to the department. • File active and inactive records in accordance with established policies. • Index medical records as directed. • Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator. • Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator. • Report any known or suspected unauthorized attempt to access facility's information system. • Assume the administrative authority, responsibility, and accountability of performing the assigned duties of this position. Committee Functions • Perform secretarial duties for committees of the facility as directed. • Collect and assemble/compile records for committee review, as requested, and prepare reports for staff/other committees as directed. Personnel Functions • Report known or suspected incidents of fraud to the Administrator. • Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines. Staff Development • Attend and participate in mandatory facility in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.). • Attend and participate in workshops, seminars, etc., as approved. Safety and Sanitation • Report all unsafe/hazardous conditions, defective equipment, etc., to your supervisor immediately. Equipment and Supply Functions • Report equipment malfunctions or breakdowns to your supervisor as soon as possible. • Ensure supplies have been replenished in work areas as necessary. • Assure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of workday, etc. Budget and Planning Functions • Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc. Other duties as assigned. Supervisory Requirements You are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties. Qualification Education and/or Experience Must possess, as a minimum, a high school diploma or GED. Must be able to type a minimum of 45 words per minute and use dictation equipment. A working knowledge of medical terminology, anatomy and physiology, legal aspects of health information, coding, indexing, etc., preferred but not required. On-the-job training provided in medical record and health information system procedures. Must be knowledgeable of medical terminology. Be knowledgeable in computers, data retrieval, input and output functions, etc. Language Skills Must be able to read, write, speak, and understand the English language. Ability to read technical procedures. Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Reasoning Ability Must possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to deal tactfully with personnel, residents, visitors and the general public. Must possess the ability to work harmoniously with other personnel. Must possess the ability to minimize waste of supplies, misuse of equipment, etc. Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices. Be able to follow written and oral instructions. Must not pose a direct threat to the health or safety of other individuals in the workplace. Physical Demands Must be able to move intermittently throughout the workday. Must be able to speak and write the English language in an understandable manner. Must be able to cope with the mental and emotional stress of the position. Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Must function independently, have personal integrity, have flexibility, and the ability to work effectively with other personnel. Must meet the general health requirements set forth by the policies of this facility, which include a medical and physical examination. Must be able to push, pull, move, and/or lift a minimum of 25 pounds to a minimum height of 5 feet and be able to push, pull, move, and/or carry such weight a minimum distance of 50 feet. May be necessary to assist in the evacuation of residents during emergency situations. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Works in office areas as well as throughout the facility. Moves intermittently during working hours. Is subject to frequent interruptions. Works beyond normal working hours, weekends and holidays and on other shifts/positions as necessary. Is subject to call back during emergency conditions (e.g., severe weather, evacuation, post-disaster, etc.). Attends and participates in continuing educational programs. Is subject to injury from falls, burns from equipment, odors, etc., throughout the workday, as well as to reactions from dust, disinfectants, tobacco smoke, and other air contaminants. Is subject to exposure to infectious waste, diseases, conditions, etc., including TB and the AIDS and Hepatitis B viruses. Communicates with nursing personnel, and other department personnel. Is subject to hostile and emotionally upset residents, family members, personnel, visitors, etc. Is involved with residents, family members, personnel, visitors, government agencies and personnel, etc., under all conditions and circumstances. May be subject to the handling of and exposure to hazardous chemicals. Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time. Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.

This is a Patient Services Representative role supporting Veterans Affairs. This is a long-term stable opportunity with the potential to transition to a government employee. FalconTek is a GovCon solutions and services provider that supports federal agencies, state governments, and commercial companies. FalconTek has provided support around the globe on mission critical programs since 2008. We rapidly deploy personnel in support of technical, professional, and medical projects. You MUST currently have a REAL ID Job Types: Full-time, Contract Pay: $19.31 per hour + $4.93 to utilize for Health & Wellness or Cash in Lieu Address: 5120 Shoreham Place, San Diego, CA 92122 Schedule: Monday - Friday (8am - 4:30pm) Start Date: Fingerprinting and a government background investigation will be conducted. The anticipated timeline to start is 45 days. Background Screening/ Check/ Investigation: Successful Completion of a Background Screening/ Check/ Investigation will/may be required as a condition of hire. Job Description: Medical Support: Interpret and verify provider orders in accordance with VHA National Scheduling Directive guidelines. Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; monitor appointments, consults, and request for areas of responsibility. Enter recall reminders, monitor recall reminder processes and delinquencies, ensure that encounter forms are completed in order to obtain appropriate workload credit; respond to VS GUI, VISTA, and CPRS alerts. Scans insurance cards, protect secure information and complete all insurance capture buffer encounters required by (ICB); Works with patients to complete Release of Information (ROI) forms to pass to ROI team for further action, teach patients how to sign up for the secure messaging system in MyHealtheVet, authenticate patient access in the secure messaging system in MyHealtheVet, and receive and relay messages between patient/provider using the secure messaging system, etc. Travel Arrangements: Review requests for reimbursement of travel costs and reconciles claims/vouchers for payments using electronic systems. Review ambulance claims for eligibility and payment. Assists in arranging transportation for eligible patients and works with clinical teams to request appropriate mode of transportation. File Scanning: Assist Health Information Management (HIM) service to scan and/or upload outside medical records into the Electronic Medical Record (EMR). Community Care: Assist VA Community Care Staff in contacting Veterans to obtain preferences (if needed), schedule/reschedule appointments with community providers and enter appointment provider, date, and time information. Follow-up with the community provider or Veteran to confirm the Veteran was scheduled and/or went to their appointment and request medical records. Scan (if needed) and index the medical records to the pertinent consult. Requirements Must possess the ability to communicate effectively and professionally interdisciplinary team members and to provide optimal customer service to both internal and external customers. Must be proficient in spoken and written English. Must be a citizen of the United States Must have the following experience or education (or combination of both) to meet minimum qualifications for employment: Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position One year above high school Experience/Education combination: Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable Must be dependable and use good judgment and effectively and properly analyze and evaluate all situations to ensure that the veteran's welfare is protected. Average 40 wpm, as data entry is a main responsibility of this position. Knowledge of the operation of several types of office equipment and software/databases relative to data extraction and inputting. Basic knowledge of the functionality of the computerized patient record. Must be dependable and use good judgment and effectively and properly analyze and evaluate all situations to ensure that the veteran's welfare is protected. Benefits: 401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance ADA: FalconTek will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. EEO/AA: FalconTek does not discriminate based on race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, or marital status in employment or the provision of services and is an equal access/equal opportunity/affirmative action employer.

Borrego Health provides high quality, efficient customer focused health care to the communities we serve, accomplished by providing access to patient centered comprehensive care to all residents regardless of their ability to pay. Job Description This position is a full-time temp position. Works under the supervision of the Site Manager. The medical record includes information the patient provides concerning their symptoms and medical history, the results of examinations, reports of x-rays and laboratory tests, diagnosis and treatment plans. The Medical Records Clerk organizes and ensures documents have been signed by clinician and files in the proper location in the chart. The clerk will prepare charts for the following day and pull transcription from fax and attach to chart for doctor's signature. Qualifications Graduate of approved high school or GED equivalent One year work experience. Additional Information Learn more about us and view our current openings please visit our web-site at ****************************** Competitive Salary and excellent benefits Please apply by clicking the link below. You may also fax resumes- HR Department Borrego Health PO Box 2369 Borrego Springs, CA 92004 Fax: ************ Borrego Health is an Equal Opportunity Employer

Job DescriptionDescription: SUMMARY. Provides clerical/administrative support in wards, clinics, or other clinical departments of a medical treatment facility. 1. QUALIFICATIONS: 1.1. Mandatory knowledge and skills. 1.1.1. A fully qualified typist with a minimum of 50 WPM is required. 1.1.2. General medical ethics, telephone etiquette, and excellent communication and customer service skills. 1.1.3. General office administrative and clerical skills to perform receptionist duties and answer telephones. 1.1.4. Ability to communicate effectively, both orally and in writing. 1.2. Education. High school diploma or General Educational Development (GED) equivalency. Medical terminology desired. 1.3. Experience. At least 6 months of experience in a medical office setting in the following areas: medical administrative support service, medical office management, medical front desk management, medical records administrative and/or referral processing, tracking and closure. Possess experience in the operation of all standard office equipment such as desk top computers, fax, scanner, printer, office copier, and data transcribing procedures. 1.4. Work Environment/Physical Requirements. The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending. 2. UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES: 2.1. Armed Forces Health Longitudinal Technology Application (AHLTA) 2.2. Composite Health Care Systems (CHCS) and/or MHS GENESIS 2.3. Defense Enrollment Eligibility Reporting System (DEERS); 2.4. Military Filing System - by sponsor social security, terminal digit order, color-coded and blocked filing system. 2.5. Contents of a military medical record, layout, sections, family members prefix designation, forms used in a MTF, and the medical record tracking procedures. 3. PERFORMANCE OUTCOMES: In performance of the below listed duties, the contractor is not to perform any inherently governmental functions as described in FAR subpart 7.5. Additionally, any discretion or decision-making regarding individual patient outcomes shall be referred to the designated government representative. 3.1. Greets patients/visitors at a front desk, information center or office setting. 3.2. Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required. 3.3. Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients, or make referrals to other sections. 3.4. Obtains updates and files medical records as needed. 3.5. Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines. 3.6. Ensures arrival of medical records prior to appointment(s). 3.7. Initiates and locates patient medical records as needed. 3.8. Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records). 3.9. Performs other administrative and clerical duties in support of the medical care and operational support. 3.10. Creates appointment schedules and templates in patient appointment computer system. 3.11. Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system. In addition to the performance outcomes from the MSS Technical Exhibit 4 identified above, the following performance outcomes are applicable to all Medical Office Clerk services under this Task Order: 3.12. The contractor shall provide appointment support services and production control support to the department. 3.13. The contractor shall complete routine data preparation, distribution and file maintenance. 3.14. The contractor shall use the computerized systems such as CHCS, AHLTA, EHR, HAIMS, DEERS, and TRICARE along with other software such as electronic mail, a planning calendar, and databases. 3.15. The contractor shall perform data entry, verification, updates, and editing of patient data and register new patients as required. 3.16. The contractor shall process patient information into data systems, process, scan and perform online edits during patient check-in. 3.17. The contractor shall input patient demographic data into the automated systems during patient check-in. 3.18. The contractor shall book patient appointments in compliance with TRICARE business practices and schedule of appointment procedures applying “Access to Care” (ATC) policies. 3.19. The contractor shall enter patient appointments taken from patient incoming telephone calls, and written or typed patient registration/clinical information form. Phones shall be answered within 3 rings and patients that are scheduling an appointment in person have priority over incoming telephone requests. 3.20. The contractor shall schedule, reschedule and cancel patient appointments and enter provider's schedules into the automated appointment and scheduling systems when received. 3.21. The contractor shall maintain logs and files in conjunction with the patient appointment process. 3.22. The contractor shall enter telephone consults (t-cons) for patient's provider into the automated system upon patient request. 3.23. The contractor shall assist nursing staff by replying to telephone consults and contacting patients for preventative medicine and chronic disease management reminders. 3.24. The contractor shall input order requests for laboratory, radiology and electrocardiogram tests into the automated system when received and upon receipt use automated modules to enter requests per provider's diagnosis. 3.25. The contractor shall enter data into Excel, Access databases and the Health Fitness Assessment (Wellness Center) database daily. 3.26. The contractor shall verify previous day appointments have been cleared in the system at the beginning of each workday. 3.27. The contractor shall retrieve health information for the system utilizing the department/clinic Standard Operating Procedures (SOP). 3.28. The contractor shall transfer information within the TRICARE system, including DEERS checks. 3.29. The contractor shall provide a daily job status report which will reflect the number and type of appointments scheduled each day, incomplete activity, and status of special interest jobs by end of shift daily. 3.30. The contractor shall maintain procedure manuals and keep abreast of Department policies and procedures regarding medical appointments. Procedure manuals will be reviewed by the Department Head who will provide any material/information to be updated. 3.31. The contractor shall comply with specific task criteria, schedules, and instructions per MTF SOP. 3.32. The contractor employee shall maintain current compliance with all training indicated in the PWS. Training certificates will be provided to the Contracting Officer's Representative (COR) at time of completion. 3.33. Customer Service Accountability - Contract employees providing services at NH Jacksonville and supporting facilities shall adhere to the Customer Service standards specified in NAVHOSPJAXINST 6320.7F or updated versions. A copy of the instruction will be made available upon request or at the time of commencement of services. In addition, the following performance outcomes are applicable to the Medical Office Clerk services within specific departments under this Task Order: 3.34. SPECIFIC DUTIES FOR THE EMERGENCY MEDICINE DEPARTMENT (EMD): The contractor shall provide continuous 24/7 front desk support for the EMD. 3.34.1. The contractor shall register/add each patient and update demographic information in the Composite Health Care System (CHCS), print out a medication reconciliation list, verify eligibility in DEERS and print wristband / labels for patient verification. The contractor shall print additional patient labels as needed. 3.34.2. The contractor shall close out patient record using CHCS after the discharge of each patient. 3.34.3. The contractor shall utilize CHCS, Armed Forces Health Longitudinal Technology Application (AHLTA), Essentris and MHS Genesis programs for any medical correspondence to include, but not limited to, past EKGs, old medical records, and past ER visits as requested by Physicians. 3.34.4. The contractor shall use CHCS for any request of medical records within the facility. 3.34.5 The contractor shall make and receive phone calls and take/relay accurate information to the appropriate staff member. NOTE: The EMD becomes the call center for the hospital on weekends. 3.34.6. The contractor shall notify the triage/charge nurse immediately when a patient identifies an emergent need (as noted in the critical chief complaint list) upon arrival to the EMD. 3.34.7. The contractor shall monitor documents and/or supplies utilized in the EMD and notify the department supply staff when supplies are running low. 3.34.8. The contractor shall submit doctors' orders (inpatient/outpatient records, laboratory orders, radiology tests and reprint consultations) using CHCS. 3.34.9. The contractor shall facilitate communication between the providers and the Radiology department to aid a proper flow of patients. 3.34.10. The contractor shall provide administrative support to the Charge Nurse and/or staff nurse to arrange for the transfer of disengagement of EMD patients. 3.34.11. The contractor shall perform the following duties for each patient transferred from the MTF: 3.34.11.1.. The contractor shall contact the receiving hospital for an accepting physician. 3.34.11.2. The contractor shall contact receiving hospital to arrange for a room/bed arrangements and provide contact information for the MTF to call in a report of the patient. 3.34.11.3. The contractor shall arrange for any procedure information such as laboratory and radiology results to be sent with the patient. 3.34.11.4.. The contractor shall contact the Health Benefits/Officer on Duty (OOD)/Nurse of the Day (NOD) for any patient Disengagement or Leave against Medical Advice (AMA). 3.34.11.5. The contractor shall print demographics and insurance information for the receiving facility. 3.34.11.6. The contractor shall print consults for referral of care and the ambulance. 3.34.11.7. The contractor shall contact the Quarterdeck to arrange for a 3-way call to ambulance transport. 3.34.11.8. The contractor shall ensure the Quarterdeck calls back with an estimated time of arrival (ETA) and has notified the Naval Air Station (NAS) front gate Watch Commander to ensure smooth and timely passage of the ambulance through the front gate. 3.34.12. The contractor shall page/contact members of the multidisciplinary healthcare team. 3.34.13. The contractor shall scan hard-copy patient files into the patient's electronic health record. 3.34.14. The contractor shall upload the patient's file into the Essentris program after scanning. 3.34.15. The contractor shall request records from outside facilities using appropriate patient consent form as requested by physicians. 3.34.16. The contractor shall, upon the admission of a patient, call the admissions office, notify them of patient being admitted from the ER and notify the ER charge nurse. 3.34.17. The contractor shall print an End of Day report daily using CHCS, make corrections as needed, and turn the report into the Division Officer at the end of their shift. 3.34.18. The contractor shall keep a daily log of all Ultrasound (US) and computerized tomography (CT) scans as well as all Electrocardiograms (EKG) performed on each shift. 3.34.19. The contractor shall edit, print, scan and upload the following reports utilizing CHCS, Essentris and MHS Genesis programs at the end of the 24 hour period, End of Day Report, Joint Commission (JC) Report and 24 Hour Nursing Report. 3.34.20. Customer Service Accountability - Contract employees providing services at NH Jacksonville and supporting facilities shall adhere to the Customer Service standards specified in NAVHOSPJAXINST 6320.7F or updated versions. A copy of the instruction will be made available upon request or at the time of commencement of services. Requirements:

This is a Full-Time position (80 hours per pay period) with a Monday - Friday, 8AM -5PM schedule located at our Scripps Clinic in Carmel Valley. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits. Why join Scripps Health? At Scripps Health, your ambition is empowered and your abilities are appreciated: Nearly a quarter of our employees have been with Scripps Health for over 10 years. Scripps is a Great Place to Work Certified company for 2025. Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications. Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care. We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career. Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology. Join a caring team supporting Scripps Clinic - Carmel Valley as a Patient Service Representative in the Laser & Cosmetic Dermatology department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following: Interacting with patients and providers to gather information for accurate registration. Assigning of Medical Record Number, appointment scheduling, point of service payment collection, document collection and check-out functions. Responding to customer billing and payment inquires. Effectively managing the check in or check out process, which includes identification verification; confirming demographic and insurance information; ensuring appropriate forms are provided, signed, and witnessed at the time of the patient visit and accurately preparing end of day reporting or payment reconciliation. Scheduling and confirming appointments in person or over the phone and entering appropriate insurance. Initiating and validating referrals/authorizations. Having a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to identify the need to involve leadership to resolve concerns. Required Qualifications: Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies. Excellent communication and customer service skills. Strong organizational and analytical skills; innovative with ability to identify and solve problems. Preferred Qualifications: 1 year of experience in customer service or a healthcare/medical office environment preferred. Able to adapt, prioritize and meet deadlines. Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers.

At DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission. Job Summary The Patient Services Representative Floater plays a key role in providing exceptional customer service to patients and ensuring they have a positive experience during their visit. In addition, this position also requires traveling between sites and other locations as needed. The Patient Services Representative Floater will fill in and support other clinics on an as needed basis to cover time off, training, or as directed. Supervisory Responsibilities: None Essential Duties/Responsibilities Greet and assist everyone who walks in the door with eye contact and a smile, ensuring everyone feels welcome and cared for Register new patients and patients who have fallen out of care either in person or over the phone Gather all documents required for new patient registration, ensuring accurate patient demographics and guarantor information at every patient visit Identify patients who require program assistance and schedule patients with Care Coordinator Specialist for assessment and program enrollment Answer incoming calls within 3-4 rings and make patient calls in a courteous and professional manner Return voicemails by the end of the next business day Schedule patient follow-up appointments, confirm upcoming appointments, and reschedule as indicated Ensure that appropriate insurance is selected for services rendered for the date of the scheduled visit Check patients in and out for scheduled or walk-in appointments Ensure patients are empaneled according to provider of record and keep up to date with the provider's panel management Assist and encourage patients with signing up for MyChart Answer MyChart patient messages related to registration and/or appointment scheduling Assist patients using tablets or other devices to obtain demographic information required to establish electronic record as needed Run, review, and demonstrate understanding of insurance eligibility Scan all information pertaining to registration into EHR Monitor and respond to website inquiries requesting new patient information Collect and turn in Release of Information (ROI) to HIM department Collect applicable co-pays and outstanding balances at time of check in Keep track of daily incoming documentation for providers Follow up on no-shows and send out no-show letter as stated on no-show workflows Advise Case Manager or EIS Worker when patients indicate need for linkage to internal/external resources (when applicable) Keep supervisor informed of office equipment upkeep/maintenance Complete appointment confirmation calls for unconfirmed patients 24 hours prior Perform other duties as assigned Required Skills/Abilities * Ability to maintain recognized medical industry standards of high quality, client-centered services that are HIPAA compliant * Proficiency in MS Office applications * Computer expertise in database input * Effective communication skills, both written and oral * Excellent customer service skills * Bilingual in Spanish/English, preferred Education and Experience * At least 1 year of experience in medical front office operations preferred - including but not limited to registration process, use of medical terminology, medical insurance, and referral authorizations * Previous experience working with Electronic Health Records preferred * Current BLS certification obtained through the American Heart Association or American Red Cross Working Conditions/Physical Requirements * This position has a home base at a DAP Health clinic location * Ability to lift 24 pounds * Operates in an office setting at times and requires frequent times of sitting, standing, repetitive motion and frequent phone calls/conversations * Ability to travel to sites around San Diego County, to include Escondido and Borrego Springs as needed. Mileage reimbursement provided per company policy. * Requires current and valid driver's license and current personal auto insurance as well reliable transportation and a clean driving record

Job DescriptionDescription: The Front Office Associate is responsible for welcoming, greeting, and checking in/outpatients and collecting insurance and patient personal information. The Front Office Associate answers phones and calls patients to verify appointments, as well as assists in filing and maintaining patient files, both electronic and paper. ESSENTIAL FUNCTIONS: To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without accommodation. The requirements listed below are representative, but not all-inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Performs patient check-in process, verifies and updates demographics, verifies and updates insurance information on route slip and in Electronic Medical Records system. Performs Route Slip and Day Sheet processes and procedures. Scans and uploads Driver's License and Insurance Cards. Navigates and schedules patients in the Electronic Medical Records system. Submits authorizations and/or creates tasks for patients. Faxes/Scans and creates referral letters to PCPs or referring doctors. Contacts patients to confirm and/or update appointments. Performs patient check-out procedures. Ability to perform backup protocol for processing patients in the event of system outages. Collects and documents the patient's chief complaint. Verifies patient's ocular and medical health history. Documents any medications patient is taking. Ability to perform a basic Visual Acuity (VA) assessment. Ability to perform an intraocular pressure (IOP) test with a Tonopen unit. Administer topical ophthalmic and dilation medications to a patient as directed. Ensures a positive and professional environment where patients feel comfortable; prepares patients for treatment and assists doctors. Maintains clean and orderly waiting area, including reading material/television. Files charts, demographic forms, HIPAA Acknowledgement forms, insurance cards, etc. and ensures that they are accurately and completely uploaded into the Electronic Medical Records system. Receives supply deliveries and rerouting them to appropriate staff. Maintain an appropriate professional appearance and demeanor in accordance with Company policies. Keep commitments and keep the direct supervisor informed of work progress, timetables, and issues. Maintain strict compliance with State, Federal, and other regulations (e.g., OSHA, WC, HIPAA, ADA, FEHA, DOL, HR policies and practices). Other duties as assigned by management. Requirements: REQUIRED: High School education, GED or equivalent. Valid driver's license and automobile insurance. Ability to travel to other clinics as assigned. DESIRABLE: Experience in the Ophthalmic or Optometric Industry. Experience in a medical office and/or customer service. CERTIFICATES/LICENSES/REGISTRATIONS: A valid Driver's License may be required based on clinic location(s). KNOWLEDGE/SKILLS/ABILITIES/TALENTS: Team player and contributor coupled with excellent communication and interpersonal skills (oral and written). Skills required include use and knowledge of WORD, EXCEL and use of standard office equipment. Ability to respond to common inquiries from customers, staff, vendors, or other members of the community. Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure. Ability to interpret and apply policies and procedures. Must address others professionally and respectfully through actions, words, and deeds. Detail-oriented, organized, process-focused, problem solver, self-motivated, proactive, customer service focused. Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature. Ability to multitask effectively and work in a fast-paced and sometimes ambiguous environment without compromising quality of work. Ability to prioritize tasks and projects with limited direction while understanding and contributing to the success of the clinic. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. This is primarily an office classification. Temperature conditions are controlled with limited direct exposure to hazardous physical substances. The noise level in the work environment is usually low to moderate. Ability to travel between offices. While performing the duties of this job, the employee is regularly required to sit, stand, walk, handle, or feel, reach with hands and arms, see, talk, and hear. The employee will frequently lift and/or carry reports, records and other materials that typically weigh less than 20 pounds. The employee is occasionally required to stoop, kneel, bend, or crouch. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment. All of the information contained herein reflect general details as necessary to describe the principal functions of this classification, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Management reserves the right to add, modify, change, or rescind the duties and/or work assignments of all positions without advanced notice and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

As a Patient Service Representative at Spine & Sport Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients. Pay: $18-19/hr (benefits included) Schedule: Full time 40hrs/per week - clinic is open M-F 6am-7pm Location: 2115 Montiel Rd Sa Marcos, CA 92069 Essential Job Functions: Patient Interaction: Greet and welcome patients with professionalism and warmth. Schedule appointments and manage patient inquiries both in person and over the phone. Collect and verify patient information, insurance details, and necessary documentation accurately. Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy. Help provide customer service, a smile. Administrative Support: Maintain patient records and ensure all documentation is complete and accurate. Assist in keeping front office area neat, tidy and organized Coordinate with clinical staff to ensure a seamless patient experience. Assist front office with front office tasks when down time occurring including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc. Communication and Coordination: Liaise effectively between patients, clinical staff, and other departments within the facility. Communicate clearly and professionally to address patient concerns or questions. Miscellaneous Operations: Maintain a clean and organized reception area. Assist in managing inventory and ordering office supplies as needed. Participate in team meetings and contribute ideas for process improvement. Cleaning and Maintenance: Ensure cleanliness and organization of therapy areas and equipment. Daily equipment cleaning, cleaning tables, laundry, stocking supplies Physical Requirements: Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork. Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity. Vision: Clear vision for reading and analyzing documents. Communication: Ability to communicate effectively verbally and in writing. Mobility: Occasional movement within the office environment. Qualifications: High school diploma or equivalent; additional education in healthcare administration is a plus. Proven experience in a customer service role; healthcare setting preferred. Proficiency in using office software and scheduling systems. Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment. Attention to detail and accuracy in handling patient information and documentation. Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.

Medical Office Clerk job in Oceanside, CA. Monday-Friday days Veterans encouraged to apply! supporting the Military community Benefits/Compensation: $19.00 - 21.00 per hour Health and Welfare Fringe Benefits: $4.93 per hour Paid Holidays - 11 days Medical Office Clerk job Overview: Greets patients/visitors at a front desk, information center or office setting. Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required. Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients or make referrals to other sections. Obtains updates and files medical records as needed. Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines. Ensures arrival of medical records prior to appointment(s). Initiates and locates patient medical records as needed. Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records). Performs other administrative and clerical duties in support of the medical care and operational support. Creates appointment schedules and templates in patient appointment computer system. Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system Medical Office Clerk Job Qualification: High school diploma or General Educational Development (GED) equivalency. Medical terminology desired. A fully qualified typist with a minimum of 50 WPM is required. General medical ethics, telephone etiquette, and excellent communication and customer service skills. General office administrative and clerical skills to perform receptionist duties and answer telephones. Ability to communicate effectively, both orally and in writing. At least 6 months of experience in office setting. Work Environment/Physical Requirements. The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending. Skilled in Word, Excel, Access, and other software programs Able to define problems and obtain solutions Must be able to obtain clearance to access the work site located on a military installation and be granted a Common Access Card (CAC). Come join our team of healthcare professionals! ********************** EPIC GOVERNMENT employs healthcare professionals at government medical facilities providing care to military service members, retirees, and their families. Since 2004, Epic Government has built mutually beneficial, sustainable partnerships with healthcare professionals and our clients nationwide. Epic Government is an award winning organization built with committed professionals with a unified vision of helping others. We are honored to be named one of the Baltimore Sun's Top Workplaces! Epic Government dba FSR is an Equal Opportunity Employer: disability/veteran/military spouse By applying for this position, you agree that any calls from Epic Staffing Group and its subsidiaries may be monitored or recorded for training and quality assurance purposes. #OFCCP

Job Description BFF Medical Wellness Clinic About BFF We're a membership-based functional medicine and aesthetics clinic focused on proactive health and an exceptional patient experience. We're a young, growing practice-high standards, warm vibe, and room to grow with us. Role Snapshot We're seeking a confident, adaptable, quick-learning Medical Receptionist to own the front-of-house. This is not a sit-and-answer-phones role-you'll orchestrate clinic flow, communicate clearly under pressure, and help patients understand our membership model and services. What You'll Lead Front-of-House Command: Greet, register, and guide patients; manage lobby flow and room turns so providers stay on time. Patient Communication: Put people at ease; explain membership, processes, and procedures with clarity, warmth, and precision. Scheduling Excellence: Book/confirm appointments, coordinate follow-ups and series visits, reduce no-shows. Professional Comms Hub: Handle calls, texts, and emails promptly with a polished, compassionate tone; escalate appropriately. Detail-Driven Admin: Complete accurate intake, consents, payments, and chart notes; track and close tasks without drop-offs. Operational Rhythm: Opening/closing routines, daily checklists, tidy and brand-forward lobby/retail presentation. Education & Advocacy: Confidently discuss services and capacities; reinforce care plans and next steps. Compliance: Protect privacy and uphold HIPAA and clinic policies at all times. You'll Thrive Here If You Are Confident & Composed: Lead conversations, de-escalate stress, and stay calm when it's busy. A Standout Communicator: Clear verbal skills, active listening, professional vocabulary, and excellent phone presence. Fast Learner & Adaptable: Pick up new systems, protocols, and clinical language quickly. Detail-Obsessed Finisher: You follow through, close loops, and catch small errors before they become big ones. Patient-First Teammate: Reliable, accountable, collaborative with providers and staff. Health & Wellness Oriented: Genuine enthusiasm for functional medicine and aesthetics. Qualifications Front desk/concierge or medical receptionist experience highly preferred (med spa or clinic a plus). Success in fast-paced, high-touch environments. Tech-comfortable: scheduling/EMR, online forms, digital payments, texting platforms. Strong written skills and impeccable phone etiquette. HIPAA awareness; CPR/BLS preferred (or willing to obtain). Bilingual (English/Spanish) is a plus. What Growth Looks Like Here Skill Development: Training on our membership program, clinical language, and patient experience playbooks. Scope Expansion: Opportunities to take on coordinator responsibilities (events, reviews, inventory cues, onboarding). Career Pathing: As the clinic grows, potential to advance into lead/front-office supervisor roles based on performance and mastery. Schedule & Compensation Schedule: Full-time. Availability for Saturdays preferred. Compensation: Competitive hourly, commensurate with experience. Benefits/Perks: Training, supportive team culture, staff rates on select services.

Job DescriptionSalary: $20.75 Medical Office Clerk Camp Pendleton, CA AAI is actively looking for a Medical Office Clerk to perform at 62 Area Branch Clinic, Physical Therapy Department, Radiology and Associated Branch Clinics Naval Hospital Camp Pendleton, CA. NHCP Branch Health Clinics provide medical and ancillary care for more than 75,000 beneficiaries. These clinics fall under the guidance of the Director of Branch Clinics, whose primary mission is to provide reliable healthcare and maintain medical readiness. The Medical Office Clerk will provide clerical/ administrative support in wards, clinics, or other clinical departments of a medical treatment facility. QUALIFICATIONS: Maintain a level of productivity comparable with that of other individuals performing similar services. Participate in peer review and performance improvement activities. Practice aseptic techniques as necessary. Comply with infection control guidelines to include the proper handling, storage, and disposal of infectious wastes, and the use of universal precautions to prevent the spread of infection. Function with an awareness and application of safety procedures. Perform efficiently in emergency patient situations following established protocols, remaining calm, informing appropriate persons, and documenting events. Anticipate potential problems/emergencies and make appropriate interventions. Notify supervisor, director, or other designated person regarding problems that the HCW is unable to manage. Apply an awareness of legal issues in all aspects of patient care and strive to manage situations in a reduced risk manner. Participate in the implementation of the Family Advocacy Program as directed. Participation shall include, but not be limited to, appropriate medical examination, documentation, and reporting. Exercise awareness and sensitivity to patient/significant others' rights, as identified within the MTF. Maintain an awareness of responsibility and accountability for own professional practice. Participate in continuing education to meet own professional growth. Attend and/or comply with all annual training classes required by the Command, to include but not limited to online annual training provided by the MTF: disaster training, infection control, Sexual Harassment, Bloodborne Pathogens, Fire and Safety, Chemical, Biological, Radiological, Nuclear and Explosives (CBRNE), and all other required training. Actively participate in the commands Performance Improvement Program. Participate in meetings to review and evaluate the care provided to patients, identify opportunities to improve the care delivered, and recommend corrective action when problems exist. Participate in the provision of in-service training to clinic staff members. Provide training and/or direction as applicable to supporting government employees (e.g., hospital corpsmen, students, etc.). Attend and participate in various meetings as directed. Perform timely, accurate, and concise documentation of patient care. Operate and manipulate automated systems such as Genesis, ADS, Essentris, MHS Genesis and Clinical Information System (CIS), participate in clinical staff Performance Improvement (PI) and Risk Management (RM) functions, as prescribed by the Commander. Maintain DOD email account as directed. The HCW shall be responsive to all email and voicemail communications. Exercise appropriate clinical direction of tasks and duties in the coordination of health care team members, patient care, and clinic activities. Maintain documentation of all treatment provided in accordance with clinic directives, and prepare such records and reports as may be required. All records and reports must be legible. Abbreviations must be only those listed in local instructions. The HCW shall provide services within the scope of the clinical privileges granted by the commanding officer, the applicable duties provided in the basic contract, and the following: Duties- Specific. Utilize computerized systems such as the MHS GENESIS, and associated systems on NHCP Network. Prepare and enter patient appointment schedules into MHS GENESIS, per MTF guidelines, for 8 various modalities. Performs approximately 1,000 to 1,200 verifications and updates of patient demographics and insurance information per month. Generates appropriate clinical and administrative forms adhering to the MTF SOP and MHS GENESIS Super-user guide. Performs on average 1100-1300 appointments per day, not to include outbound calls. Print approximately up to 3-5 technical and administrative reports daily (e.g. End of Day Reporting) from MHS GENESIS and provide daily correspondence to providers and other healthcare team members, for the provision of clinical services and completion of patient records. Screen, record, and redirect approximately 800 to 1000 telephone calls per clinic per month using appropriate telephone etiquette. Print/download approximately 50-100 scans to provide to patients on appropriate hardware. Screen, record, and route approximately 600-800 secure messages per month per MTF Standard Operating Procedures (SOP). Check-in 1,000 to 1,500 patients in to the clinic for their appointment utilizing the MHS GENESIS system per month. Verify and update patient information and data using MHS GENESIS approximately 500 to 2000 times per month. REQUIREMENTS: Education. High school diploma or General Educational Development (GED) equivalency. Medical terminology desired. Experience. At least 6 months of experience in office setting. General knowledge of Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards; Accreditation Association for Ambulatory Health Care (AAAHC) for complete, prompt, and accurate health records. Must be a US Citizen. UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES: Armed Forces Health Longitudinal Technology Application (AHLTA) Composite Health Care systems (CHCS) and/or MHS GENESIS. Defense Enrollment Eligibility Reporting System (DEERS); Military Filing System - by sponsor social security number, terminal digit order, color-coded and blocked filing system. Contents of a military medical record, layout, sections, family member prefix designation, forms used in a MTF, and the medical record tracking procedures. EssentrisTM, the client-server version of the Clinical Information System (CIS). Coding Compliance Editor (CCE) Systems. Surgery Scheduling System (S3). About AAI AAI is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. AAI is a VA CVE-certified Service-Disabled Veteran-Owned Small Business (SDVOSB), SBA certified Economically Disadvantaged Woman Owned Small Business (EDWOSB), and a Woman Owned Small Business (WOSB) with offices in Hampton Roads Virginia, Montgomery, AL, Washington DC and Atlanta. Fully qualified candidates are welcome to apply directly on our website at: ********************** Our benefits include: Paid Federal Holidays Robust Healthcare and Dental Insurance Options 401a plan 401k plan Paid vacation and sick leave Continuing education assistance Short Term / Long Term Disability Life Insurance Veterans are encouraged to apply AAI does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law. Pending guidance from the Safer Federal Workforce, employees may in the future be required to provide evidence of COVID-19 vaccination or request and receive approval for a medical or religious exemption.