Medical Receptionist
Medical records clerk job in Miami Beach, FL
TrufaMED Urgent Care is a premier healthcare provider located in Surfside, FL, offering elevated and personalized healthcare through urgent care, concierge medicine, and wellness services. Known for its spa-like environment and board-certified providers, TrufaMED blends hospitality with medical expertise to ensure discretion and comfort. Services range from in-home visits and IV therapy to lab testing and diagnostic panels, providing comprehensive and tailored care. TrufaMED prides itself on delivering the highest standard of care in a luxurious and patient-centered setting.
Role Description
This is a part-time, on-site role for a Medical Receptionist located in Surfside, FL. The Medical Receptionist will manage appointment scheduling, answer phones with excellent etiquette, perform general receptionist duties, and provide administrative support in the medical office. Day-to-day responsibilities will also include assisting with patient check-ins, maintaining records, and coordinating front desk operations to ensure a smooth and welcoming experience for patients.
Qualifications
Strong skills in Appointment Scheduling and managing front desk calendars
Proficiency in Phone Etiquette and effective communication skills
Experience with general Receptionist Duties, including welcoming and assisting patients
Knowledge of Medical Terminology and familiarity with healthcare processes
Background in working within a Medical Office setting or similar environments
Excellent organizational skills and attention to detail
Ability to maintain professionalism and discretion in a fast-paced setting
Proficiency with office and scheduling software is a plus
Bilingual skills in English and Spanish are a strong advantage
Work experience in healthcare
Patient Service Representative
Medical records clerk job in Boca Raton, FL
RAYUS now offers DailyPay! Work today, get paid today!
RAYUS Radiology is looking for a Patient Service Representative to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Service Representative, you will be responsible for executing the day-to-day activities of patient-facing service ensuring quality assurance and customer service satisfaction while facilitating and coordinating communication between patients, family members and staff. This role provides optimal patient-centered services supporting the imaging center front office, medical records, technologists with patients through a rotation through front desk, medical records and technologist assistant roles.
This is a full-time position working 40 hours per week; shifts are Monday-Friday, 7:30am - 4:00pm.
Essential Duties and Responsibilities:
(60%) Front Desk
Serve as initial point of contact for patients and visitors, creating and providing positive legendary Patient Service Experience(s)
Timely registration of patient(s) arrival by validating accurate demographic information and professional collection of out-of-pocket payments prior to services being rendered.
Inform patients about delays and wait times; when necessary, follow up with patients to ensure their inquiry or complaint has been satisfactorily resolved.
Answering, investigating, and/or directing patient inquiries or complaints to the supervisor or manager.
Obtaining and validating photo identifications and insurance cards, scanning relevant documents into patients' chart electronically and categorizing appropriately.
Provides Consent, Financial, and HIPAA compliance related documents, must be able to thoroughly explained to the patient(s) if necessary.
Proficient utilization and application of EHR software, hardware, and programs.
Scrutinizing prescriptions and referrals for accuracy to ensure patients are receiving the appropriate and necessary exams.
Effectively coordinate with interdepartmental professionals to ensure patient satisfaction as it relates to appointment scheduling and admission/encounter.
Verifying and dispensing oral contrast and preparation instructions to patients who are scheduled for upcoming appointments.
Participates in medical office emergency routine when required. Summons ambulance or EMS and/or assists other staff members as needed.
Managing outgoing and incoming faxes through both electronic and manual fax machines.
Maintaining appropriate levels of administrative office supplies, (i.e., RAYUS brochures, cards, sign-in sheets).
Contacting referring Physician offices to verify information and/or request information that is still pending and necessary for the patient's exam.
Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow.
Proper use of phone and written etiquette when handling correspondence.
Maintaining reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and beverage supply.
Alignment of company mission and embodiment of core values of RAYUS.
Adherence and compliance to company policies, procedures, operational objectives, and goals.
Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations.
(20%) Medical Records
Ensure quality assurance health records by verifying their completeness, accuracy and proper entry into computer systems.
Serves as point of contact on Medical Records for patients and visitors, creating and providing positive legendary Patient Services Experiences.
Retrieval and release of health information data/medical records in adherence and compliance with HIPAA and company policies and procedures.
Interacts and works cooperatively with patients and team members of different diversities and ensures inclusion.
Work as a liaison between the healthcare providers and offices in a timely manner.
Proficient utilization and application of EHR software, hardware, and programs.
Organize and prioritize tasks to meet deadlines while ensuring and maintaining efficient patient flow. Taking appropriate action when deemed with sound judgment.
Clear and friendly patient education of diagnostic examinations and delivering instructions in adherence to company policy and procedures.
Professionally holds Stat/Urgent cases pending communication from referring healthcare provider instructions after services have been rendered for patient.
Proper use of phone and written etiquette when handling correspondence.
Alignment of company mission and embodiment of core values of RAYUS.
Adherence and compliance to company policies, procedures, operational objectives, and goals.
Maintain strict confidentiality of PHI in adherence and compliance to HIPAA regulations.
Maintain and reception and patient waiting area(s) such as cleanliness, sanitation, literature organization and refreshment supply.
(15%) Technologist Support
Monitors all modality schedules.
Greets and escorts patients to changing room; briefly explains procedure.
Prep/changing room turnaround performing proper sanitizing techniques.
Helps the technologist stay on time by having the next patient ready before the current patient is ready to get off the table.
Ensures that all patient areas are stocked and organized in a neat and tidy manner.
Cleans and stocks patient prep room and patient restroom.
Stocks linen and empties laundry at the end of the shift.
Checks with technologists, center supervisor, or center manager for additional duties as needed.
(5%) Other Duties as Assigned
Medical Records Clerk
Medical records clerk job in Jupiter, FL
Become a part of our caring community and help us put health first The Medical Records Clerk 1 assembles and maintains patients' health information in medical records and charts. The Medical Records Clerk 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.
The Medical Records Clerk ensures all forms are properly identified, completed, and signed. Enters all necessary information into the system. Communicates with physicians and staff to clarify diagnoses or get additional information. May also assign a code to each diagnosis and procedure. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation
Required Qualifications
Less than 3 years working knowledge of computers, or a demonstrated technical aptitude
Professional appearance and attitude
Demonstrated organizational skills
Proficiency in Microsoft Office Word and Excel
Ability to quickly learn new systems
Excellent communication skills, both verbal and written
Ability to travel locally (potentially overnight occasionally)
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
This role is part of Humana's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
Preferred Qualifications
Associate or bachelor's Degree in a related field
Previous healthcare or health insurance experience
Familiarity with medical terminology and/or ICD-9 codes
Use your skills to make an impact
Schedule: Monday - Friday 8:00 AM to 5:00 PM
Being a part of the Conviva team gives you: We offer tangible and intangible benefits such as medical, dental and vision benefits, 401k, tuition reimbursement, vacation, paid holidays, work-life balance, growth, a positive and fun culture and much more.
Alert:
Conviva, a subsidiary of Humana, value's personal identity protection. Please be aware that applicants being considered for an interview will be asked to provide a social security number, if it is not already on file. When required, an email will be sent from ******************** with instructions to add the information into the application at Humana's secure website.
Interview Format: HIRE VUE
As part of our hiring process, we will be using an exciting interviewing technology provided by Modern Hire, a third-party vendor. This technology provides our team of recruiters and hiring managers an enhanced method for decision-making.
If you are selected to move forward from your application prescreen, you will receive correspondence inviting you to participate in a pre-recorded Voice Interview and/or an SMS Text Messaging interview. If participating in a pre-recorded interview, you will respond to a set of interview questions via your phone. You should anticipate this interview to take approximately 10-15 minutes.
If participating in a SMS Text interview, you will be asked a series of questions to which you will be using your cell phone or computer to answer the questions provided. Expect this type of interview to last anywhere from 5-10 minutes. Your recorded interview(s) via text and/or pre-recorded voice will be reviewed, and you will subsequently be informed if you will be moving forward to next round of interviews.
Benefits
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of CenterWell Senior Primary Care, Conviva's innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health - addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyReferrals & Medical Records Clerk
Medical records clerk job in Fort Lauderdale, FL
JOB RESPONSIBILITIES
Route clients/patients to the appropriate areas within the agency.
Answer phones, check and return voice messages in a timely basis.
Update patient demographics in agency data system as appropriate.
Referrals/Authorization:
Verify patient insurance carrier/coverage to ensure proper processing of referrals.
Respond to all correspondence and task (via letter, email, faxes) in a timely manner.
Record and maintain patient health records in agency's database and other data systems.
Process referrals for patient specialist visits including in house specialist and outside providers (via insurance portals, phone calls, etc.)
Coordinate appointments for patients with specialists.
Ensure updates are made in EHR regarding appointments made for specialist, patient attendance and/or comments, etc.
Process additional information requested by insurance companies for authorizations (medical records, documentation from providers, etc.).
Assist in authorization denials and appeals on behalf of the patient and document outcomes in record system.
Identify alternative solutions, as determined necessary by providers, for denied authorizations.
Ensure external 3rd party documentation (i.e. labs, consultation reports, etc.) is collected and entered in the patient's electronic health records (EHR).
Ensure proper and timely closing of tasks as it relates to referrals and open orders via EHR.
Medical Records:
Receive and document medical records requests from outside agencies (Social Security Administration, legal offices, outside providers or patient request)
Prepare invoices for payments of medical records request.
Prepare medical records as requested by printing from EHR and prepping for faxing or mailing.
Ensure documentation for new patients is collected and recorded in patient's electronic health records (EHR).
Ensure patient documentation is fully completed and recorded in agency's database.
Ensure appropriate assignment to the provider upon receiving records and closure of task by the provider, once the records are obtained.
Quality Assurance/Compliance:
Assist in ensuring that the medical office (front desk and waiting area) is kept clean and tidy at all times.
Ensure online training is current as required (My LearningPointe and other trainings).
Ensure that medical operations fully comply with agency and HIPAA requirements.
Safety:
Ensure proper hand washing according to the Centers for Disease Control and Prevention guidelines.
Understands and appropriately acts upon assigned role in Emergency Code System.
Understands and performs assigned role in agency's Continuity of Operations Plan (COOP).
Culture of Service: 3 C's
Compassion
Greet internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone, and nonverbal language.
Listen to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring, and understanding of the request and providing appropriate options or resolutions.
Competency
Provide services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered
Commitment
Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed
Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided
Safety
Ensure proper handwashing according to the Centers for Disease Control and Prevention guidelines.
Understands and appropriately acts upon the assigned role in Emergency Code System.
Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP).
Contact Responsibility
The responsibility for external contacts is constant and critical.
Physical Requirements
This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person, and on the phone. Frequent, walking, standing, sitting, and bending. Work is performed in-office setting.
Other
Participates in health center developmental activities as requested.
Other duties as assigned.
Job Knowledge and Skills:
Bilingual (English Spanish) is preferred. Computer knowledge should include Microsoft Outlook, Word, and Excel. Excellent problem solving, communication, organizational and teamwork skills are required. The ability to work with a multicultural and diverse population is required.
*Medical Records Coordinator needed for Full-Time position in Orlando, FL
Medical records clerk job in Pompano Beach, FL
Medical Records Coordinator
Schedule: Mon-Fri from 8am - 5pm
Pay: $16-$17/HR (Commensurate on experience)
Benefits: Health, Dental, Vision, PTO, Paid Holidays, Life insurance, profit sharing, bonuses, and more
Bilingual preferred, but not required
If interested in this position please apply immediately and someone will be in touch with you within 24-48 hours.
Medical Records Specialist
Medical records clerk job in Boca Raton, FL
Founded in 2003, Kanner & Pintaluga is a NLJ500 and Mid-Market Pro 50 law firm that has recovered over $1 billion for property damage and personal injury clients nationwide. With nearly 100 lawyers and more than 30 offices throughout the Central and Southeastern United States, our primary goal is to achieve the most favorable outcome for our clients, who have the absolute right to receive the maximum compensation for their damages.
POSITION SUMMARY:
The Medical Records Specialist is responsible for requesting and gathering medical and billing records, and managing clients' health records. They must possess excellent verbal and written communication skills, and be proficient with Microsoft Office. In addition, the Medical Records Specialist has strong attention to detail and can accurately scan and index medical records to the appropriate client's file.
ESSENTIAL JOB FUNCTIONS:
Submit HIPPA requests to providers via fax, email, mail, or designated portals.
Safeguard patient records and ensure that everyone complies with HIPAA standards.
Retrieve medical records and billing from designated portals.
File information and documents to the client's file.
Review medical records/bills and ensure there are no discrepancies.
Review and file invoices.
Handle incoming calls and other communication interactions with clients and providers.
Follow up with providers and notate the file.
Prepare Demand packets.
Request additional medical records as needed.
Perform other related duties as assigned.
EXPERIENCE/REQUIREMENTS:
Full-time, 8:00 am to 5:00 pm, M-F.
High school/GED diploma required.
Strong customer service skills.
Proficient with Microsoft Office programs (Word, Excel, and Outlook).
Ability to manage a heavy workload in a fast-paced environment.
Ability to communicate with clients and co-workers effectively and efficiently.
Possess excellent organizational skills and the ability to multitask and prioritize workload.
FIRM BENEFITS
The Firm offers a competitive benefits package for our full-time employees and their families. Here is a summary of our benefits (the list is not all-inclusive):
Competitive Wage
Paid Time Off, Holiday, Bereavement, and Sick Time
401K Retirement Savings Plan with Firm match
Group Medical/Dental/Vision Plans
Employer-Covered Supplemental Benefits
Voluntary Supplemental Benefits
Annual Performance Reviews
Equal Opportunity Statement
Kanner & Pintaluga is an Equal Opportunity Employer. Kanner & Pintaluga retains the right to change, assign, or reassign duties and responsibilities to this position at any time - in its sole discretion. Employment is at will.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Auto-ApplyMedical Records Clerk
Medical records clerk job in Miami, FL
The Medical Records Clerk maintains patient files and statistics, responds to medical records requests, and performs clerical duties. They review and evaluate medical records for accuracy and appropriateness of clinical documentation and quality of care to comply with federal, state, and local regulations.
Duties and Responsibilities:
Review medical records for completeness, assemble records into standard order, and file records in designated areas according to applicable alphabetic and numeric filing systems.
File processed labs, pathology reports, and loose correspondence into patient records following physician review and signature.
Provide narrative and statistical analyses of audits.
Compile, verify, and file medical records.
Respond to information requests according to established policies and procedures.
Operate computer to retrieve and file data, signed correspondence, and reports.
Amalgamate duplicate patient records submitted from patient accounts department.
Maintain alphabetic filing system by organizing patient records on shelves to ensure records are readily accessible by all departments.
Answer calls from clinical staff pertaining to medical records.
Complete, mail, fax, and file physician's transcription document.
Comply with federal HIPAA (Health Insurance Portability and Accountability) regulations and practice policies for the privacy and security of patient information; explain the law and our privacy policy to patients as needed.
Maintain appropriate documentation of access to medical records.
Select, pull, and process files for year-end purging.
Demonstrate customer skills to manage difficult or emotional customer situations; responds promptly to customer needs and solicits customer feedback to improve service.
Perform other duties as assigned.
Qualifications / Education / Licenses:
Minimum one year's experience in medical records.
High school diploma or equivalent.
One to three months related experience or training; or equivalent combination of education and experience.
Bilingual in English and Spanish preferred; must be able to read, write, and speak English.
Intermediate to advanced computer knowledge including MS Office.
HIPAA testing .
At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.
Auto-ApplyMedical Records Department
Medical records clerk job in Miami, FL
Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records.
Auto-ApplyMedical Coding Auditor
Medical records clerk job in Fort Lauderdale, FL
Hybrid-Sunrise, Florida
The Medical Coding Auditor conducts audits to provide investigative support related to potential fraud, waste, abuse and/or overpayment. Through post payment medical records review, the Medical Coding Auditor ensures appropriate coding on claims paid and maintains compliance documentation of any fraud, waste or abuse identified based on coding guidelines and regulatory and contract requirements.
Essential Duties and Responsibilities:
Performs post payment medical record review audits of claims payments to identify potential fraud, waste, abuse and/or overpayment.
Completes and maintains detailed documentation of audits including but not limited to coding guidelines reviewed, medical necessity documentation, decision methodology, and monetary discrepancies identified.
Coordinates overpayment recoveries with the Fraud Investigative Unit Manager.
Responsible for assisting the Fraud Investigative Unit Manager with potential fraud, waste or abuse investigations requiring medical coding expertise, participating in external audit requests, and special projects as needed.
Coordinates, conducts, and documents audits as needed for investigative purposes.
Prepares written reports or trending data related to findings and facilitates timely turnaround of audit results.
Prepares written summaries of audit results for purposes of reporting potential fraud, waste, abuse and/or overpayment.
Retrieves and compiles data across multiple information systems and provides needed information for internal and external customers in a timely manner.
Identifies potential provider fraud through review of claims data, complaint referrals, and application of rules, healthcare coding practices, and fraud detection software.
Reviews provider billing practices to investigate claims data and compliance with State and Federal laws.
Analyzes provider data and identifies erroneous or questionable billing practices.
Interprets state and federal policies, Florida Medicaid, Children's Health Insurance Program, and contract requirements.
Determines and calculates overpayment/underpayment, appropriately documents and participates in steps to remediate.
Determines priorities and method of completing daily workload to ensure that all responsibilities are carried out in a timely manner.
Performs all other duties as assigned.
This job description in no way states or implies that these are the only duties performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor or management.
Qualifications:
Medical Coder certification from accredited source (e.g. American Health Information Management Association, American Academy of Professional Coders or Practice Management Institute) must have.
Prior experience in Medicaid claims role and/or post payment medical coding auditor role preferred.
Knowledge of Medicaid rules, claims processing, medical terminology and coding principles and practices.
Knowledge of auditing, investigation, and research.
Knowledge of word processing software, spreadsheet software, and internet software.
Manage time efficiently and follow through on duties to completion.
Skills and Abilities:
Written and verbal communication skills.
Ability to organize and prioritize work with minimum supervision.
Detail oriented.
Ability to perform math calculations.
Analytical and critical thinking skills.
Ability to operate personal computer and general office equipment as necessary to complete essential functions, including using spreadsheets, word processing, database, email, internet, and other computer programs.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions.
Work Schedule:
Community Care Plan is currently following a hybrid work schedule. The company reserves the right to change the work schedules based on the company needs.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands, reach with hands and arms, and talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee may occasionally lift and/or move up to 15 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. The environment includes work inside/outside the office, travel to other offices, as well as domestic, travel. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
We are an equal opportunity employer who recruits, employs, trains, compensates and promotes regardless of age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion.
Radiation Oncology Information Coordinator, Miami Cancer Institute, FT, 08:30A-5P
Medical records clerk job in Miami, FL
The Radiation Oncology ARIA Clinical Information Coordinator, under the direction of the Clinical Manager, oversees the clinical administration of the ARIA software. The Coordinator works in multiple applications, and as a liaison with Performance Analysts, to audit and validate data. The Coordinator assists with creating processes with department leaders in ARIA while keeping the ARIA Radiation Oncology clinical database integrity intact. The Coordinator assists with providing initial and ongoing ARIA staff and physician training. The Coordinator works to ensure ARIA quality metrics meet TJC, APEx, and ROILS requirements.
The estimated pay range for this position is $30.67 - $39.87 / hour depending on experience.
Degrees:
* Bachelors degree is required.
Additional Qualifications:
* Valid FL and/or ARRT Radiation Therapy License preferred.
* Strong computer and organizational skills.
* Willing to learn new software applications relevant to Radiation Oncology.
* ARIA Radiation Oncology and Cerner Millenium experience preferred.
* Able to multi-task and take on a variety of Radiation Oncology projects.
* Demonstrate positive customer service and interpersonal skills.
* Excellent written and verbal communication skills, using appropriate medical and software terminology.
Minimum Required Experience: 3 Years
Medical Record Audit / Coding Auditor
Medical records clerk job in Miami, FL
OUR CLIENT is a contracting and data management services organization dedicated to primary care physicians throughout Florida
IN THIS ROLE YOU are responsible to assist in the development, undertaking and maintenance of a long term comprehensive, clinical coding audit program for inpatient and outpatient activity.
To develop and Implement policies to support the clinical coding audit function
Receive, review and communicate findings on patient billing coding related complaints.
Identify training needs through the audit program of work and liaise with the clinical coding training manager and audit manager to provide the necessary training identified
Conduct routine, risk based, proactive or reactive compliance reviews of procedural and diagnosis coding/billing and medical record documentation performed by clinical service providers
Prepare reports as required relative to these monitoring and review activities.
Work with coding/billing associates to assure compliance on coding, billing, monitoring and review activities.
Monitor, communicate and conduct educational sessions regarding additions and/or revisions to coding and documentation rules and regulations.
TO SUCCEED IN THIS ROLE, YOU HAVE:
High School diploma required, Associate Degree preferred;
Must be a certified professional coder;
Minimum five years hands-on experience in physician coding
Medical Chart Auditor
Medical records clerk job in Miami, FL
Job Description
Arista Recovery seeks an experienced Medical Chart Auditor (MCA) with a background in medical chart auditing, Utilization Management (UM), or Utilization Review (UR) within mental health or addiction treatment settings. This role requires comfort and proficiency with AI tools to enhance documentation efficiency, improve accuracy, and support compliance. The MCA will work closely with clinical teams to ensure documentation aligns with ASAM standards and payer requirements, fostering a culture of precise, efficient charting.
Duties and Responsibilities:
Medical Record Audits: Conduct thorough audits of patient medical charts, ensuring accurate documentation that meets ASAM standards and payer criteria.
Real-Time Support & AI-Driven Training: Use AI tools to assist clinical staff in real-time, improving efficiency in documentation and compliance.
Compliance Monitoring: Ensure all medical records adhere to ASAM standards, insurance requirements, and HIPAA regulations.
Discrepancy Management: Identify and address documentation inconsistencies, leveraging AI tools to streamline audit processes and enhance efficiency.
Data Analysis: Use AI-driven insights to analyze trends in documentation, identifying opportunities for improved efficiency and accuracy.
Reporting & AI-Enhanced Documentation: Prepare detailed audit reports and utilize AI tools to support accurate, efficient record-keeping.
Quality Improvement Initiatives: Engage in projects to advance documentation accuracy and efficiency, including the integration of AI tools to optimize processes.
Education/Experience/Qualification:
Minimum of 3 years in medical chart auditing, Utilization Management (UM), or Utilization Review (UR) within mental health or addiction treatment.
A Bachelor's degree or certifications like CPMA are preferred but not required if the candidate has relevant experience.
AI Proficiency: Comfortable and proficient with AI tools relevant to documentation, with a focus on enhancing efficiency and accuracy.
Strong knowledge of medical terminology and healthcare documentation standards.
Detail-oriented with analytical skills to detect trends and inconsistencies.
Proficiency in electronic health record (EHR) systems.
Excellent communication and interpersonal abilities
Ability to work both independently and as part of a team in a dynamic environment.
Medical Processor (Pharmacy Technician)
Medical records clerk job in Boca Raton, FL
Job Description
<< PHARMACY TECHNICIAN/MEDICAL PROCESSOR NEEDED FOR MEDICAL PRACTICE >>
We are searching for TOP TALENT!
NuLife Institute is Miami's premier medical facility for Functional, Integrative Medicine and Age Management. It is the only facility of its kind to provide personalized non-surgical age reversing treatment plans custom-tailored to your body, using your very own Internal Blueprint™.
We are searching for a driven and customer service oriented Medical Processor/Pharmacy Technician to process medication treatment programs to help drive our patient retention and practice operations success.
This person plays a critical role in ensuring that patients receive the correct medications safely and efficiently, making their skills and attention to detail indispensable to any team.
This role will may become a hybrid role in the future with working from locations and home once candidate is able to work autonomous.
Daily Responsibilities and Required Skills
Daily Responsibilities:
Reviewing incoming Patient Program Orders:
Reviewing and crossing checking doctor's orders line up with medication to be sold and dispensed.
Reviewing and taking payment.
Medication Preparation and Dispensing:
Accurately measure, count, and label medications as prescribed in compliance with state and federal regulations.
Prescription Processing:
Receive and verify prescriptions from patients within patient programs and/or our healthcare provider notes.
Input prescription information into the pharmacy system.
Pharmacy Interaction:
Review Invoices
Direct connection with pharmacies for orders, pricing and ongoing issues.
Inventory Management:
Maintain stock levels and organize inventory.
Check for expired medications and dispose of them appropriately.
Compliance and Record-Keeping:
Ensure all prescriptions meet regulatory standards.
Ensure compliance with State and Federal regulations and company policies and procedures that ensure the safety, security and privacy of the staff and its customers.
Individual provides support and guidance to staff in processing medical programs efficiently and effectively.
Requirements
Required Skills:
Math Skills:
Proficiency in basic arithmetic for measuring, weighing, and calculating dosages.
Ability to interpret and calculate proportions for compounding medications.
Attention to Detail:
Double-checking prescriptions to prevent errors.
Ensuring labels, dosages, and patient information are accurate.
Organization:
Keeping the workspace tidy and medications properly sorted.
Managing multiple tasks efficiently in a fast-paced environment.
Communication:
Effectively interacting with staff and healthcare providers.
Promoting excellent customer service to ensure patient satisfaction from team members, including troubleshooting challenges, and if necessary, developing processes to circumvent possible recurrences.
Explaining instructions clearly and professionally.
Technical Proficiency:
Ability to adapt to new online systems.
Problem-Solving:
Resolving issues or prescription discrepancies quickly.
Addressing customer inquiries and concerns empathetically.
Compliance Awareness:
Understanding of federal and state regulations regarding controlled substances and prescription medications.
Adherence to HIPAA and patient privacy laws.
QUALIFICATIONS/REQUIREMENTS
General Computer knowledge and Experience (Word, Excel)
Prior Experience with Electronic Medical Records (EMR) or CRM System (ie. Salesforce)
Strong organizational skills are imperative
Ability to be self-directed and a self-starter
Highly strategic, creative and process oriented thinker
Proven ability to resolve conflicts and discrepancies
Excellent customer service and communication skills.
Experience working with prescriptions, healthcare, or customer-facing roles (preferred)
Proficient in understanding and mastering workflow and system processes
Knowledge of HIPAA OSHA, and other federal, state, and local regulations
Knowledge of maintaining medical supply inventory for medical office
Ability to communicate professionally with Medical Team, Administrative Team, distributors/supplies, Pharmacy Representatives, patients and guests
Benefits
Retirement Plan
401(k)
[Matching]
Health Insurance
Medical
Dental
Vision
(PTO) Paid Time Off
Records Management Specialist III
Medical records clerk job in Miami, FL
Employment Type: Full-Time, Mid-Level Department: Office Support CGS is seeking an experienced Records Management Specialist to provide technical, management, and documentation support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
* Provides technical support for records management programs, dockets, records center, or other information services under the supervision of a Records Information Manager.
* May assist in planning and program development, analysis of records or docket management problems, and design of strategies to meet ongoing records or docket management needs.
* Specific technical duties may vary according to the needs of the work site and include, but are not limited to, response to inquiries; collection maintenance and retrieval tasks; metadata review and input; equipment maintenance; and use of automated information systems, such as the Federal Docket Management System (FDMS).
Qualifications:
* At Level III, the personnel must have at least three (3) years of records management experience.
* Experience with at least one automated information system is required.
* A college degree is preferred but not required.
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
* Health, Dental, and Vision
* Life Insurance
* 401k
* Flexible Spending Account (Health, Dependent Care, and Commuter)
* Paid Time Off and Observance of State/Federal Holidays
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
*************************************
For more information about CGS please visit: ************************** or contact:
Email: [email protected]
#CJ
$55,000 - $75,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Medical Scheduler
Medical records clerk job in Fort Lauderdale, FL
Job Description
About the Role:
The Healthcare Logistics Scheduler plays a critical role in ensuring smooth coordination between patients, field technicians, and equipment availability. This individual will manage daily scheduling operations, balancing technician availability, geographic efficiency, and patient needs to maximize equipment utilization and provide timely care. This position is responsible for managing complex scheduling needs, balancing patient preferences with provider availability to optimize clinic operations. The Medical Scheduler acts as a key point of contact for patients, providing clear communication and support to facilitate timely access to medical services. By maintaining accurate and up-to-date scheduling records, this role contributes to the overall patient experience and supports clinical staff in delivering high-quality care. The successful candidate will demonstrate exceptional organizational skills and attention to detail to handle a dynamic and fast-paced healthcare environment.
Minimum Qualifications:
High school diploma or equivalent required; associate degree preferred.
Previous experience in medical scheduling, healthcare logistics, or field tech scheduling.
Familiarity with electronic health record (EHR) systems and appointment scheduling software.
Strong communication skills, both verbal and written.
Ability to handle sensitive patient information with confidentiality and professionalism.
Preferred Qualifications:
Experience working healthcare preferred.
Proficiency in multiple scheduling platforms and Microsoft Office Suite.
Bilingual abilities to support diverse patient populations preferred.
Responsibilities:
Coordinate and schedule patient appointments across multiple field territories and providers, ensuring optimal utilization of resources.
Communicate effectively with patients to confirm appointments, provide necessary instructions, and address scheduling inquiries or changes.
Collaborate with clinical and administrative staff to manage appointment availability and resolve scheduling conflicts promptly.
Maintain accurate and confidential patient scheduling records in compliance with healthcare regulations and organizational policies.
Utilize electronic health record (EHR) systems and scheduling software to track appointments and generate reports as needed.
Skills:
The Medical Scheduler uses strong organizational and multitasking skills daily to manage a high volume of patient appointments efficiently. Effective communication skills are essential for interacting with patients and providers to clarify scheduling details and resolve conflicts. Proficiency with EHR systems and scheduling software enables accurate data entry and retrieval, ensuring seamless appointment coordination. Attention to detail is critical to maintain up-to-date records and comply with privacy regulations. Additionally, problem-solving skills help the scheduler adapt to last-minute changes and optimize scheduling workflows to support clinical operations.
Area Health Information Specialist 1
Medical records clerk job in Sunrise, FL
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**Position Highlights** :
+ Full-Time: Monday-Friday 8:00AM-4:30 PM EST
+ Location: This role will be performed at one location (Sunrise, FL 33351)
+ Comfortable working in a high-volume production environment.
+ Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
+ Documenting information in multiple platforms using two computer monitors.
+ Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance
**You will:**
+ Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
+ Maintain confidentiality and security with all privileged information.
+ Maintain working knowledge of Company and facility software.
+ Adhere to the Company's and Customer facilities Code of Conduct and policies.
+ Inform manager of work, site difficulties, and/or fluctuating volumes.
+ Assist with additional work duties or responsibilities as evident or required.
+ Consistent application of medical privacy regulations to guard against unauthorized disclosure.
+ Responsible for managing patient health records.
+ Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
+ Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
+ Ensures medical records are assembled in standard order and are accurate and complete.
+ Creates digital images of paperwork to be stored in the electronic medical record.
+ Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
+ Answering of inbound/outbound calls.
+ May assist with patient walk-ins.
+ May assist with administrative duties such as handling faxes, opening mail, and data entry.
+ May schedules pick-ups.
+ Assist with training associates in the HIS I position.
+ Generates reports for manager or facility as directed.
+ Must exceed level 1 productivity expectations as outlined at specific site.
+ Participates in project teams and committees to advance operational strategies and initiatives as needed.
+ Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
+ Other duties as assigned.
**What you will bring to the table:**
+ High School Diploma or GED.
+ Must be 18 years of age or older.
+ Able to travel local/regionally 75% or more of the time.
+ Ability to commute between locations as needed.
+ Able to work overtime during peak seasons when required.
+ 1-year Health Information related experience
+ Meets and/or exceeds Company's Productivity Standards
+ Basic computer proficiency.
+ Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
+ Professional verbal and written communication skills in the English language.
+ Detail and quality oriented as it relates to accurate and compliant information for medical records.
+ Strong data entry skills.
+ Must be able to work with minimum supervision responding to changing priorities and role needs.
+ Ability to organize and manage multiple tasks.
+ Able to respond to requests in a fast-paced environment.
**Bonus points if:**
+ Previous production/metric-based work experience.
+ In-person customer service experience.
+ Ability to build relationships with on-site clients and customers.
+ Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Experienced Orthopedic Spine Surgical Coordinator
Medical records clerk job in Boca Raton, FL
We are looking for a meticulous and detail-oriented Orthopedic Spine Surgical Coordinator to join our group! The responsibilities include scheduling patients for surgery at the respective location, obtain medical clearance as requested by the surgeon, coordinate with facilities and vendors, obtain authorization for surgery, tracking all procedures ordered, performed, and cancelled, arranging home health care post operatively as needed, and confirming all items are in place prior to surgery. The Surgical Coordinator will also scan and file all paperwork including finalized operative report associated with the surgery into the EHR.
To be a successful Surgical Coordinator, you should be organized, detail-oriented and meticulous. You should have excellent typing and computer skills, as well as strong communication and customer service skills. Must be professional and have patience and empathy working with surgical patients.
Responsibilities:
Experienced in Orthopedic Spine Surgery coordination - 5 plus years
Answering telephones and emails as well as common questions about surgical scheduling appropriately and timely.
Have thorough knowledge of participating plans and out of network benefits for surgery.
Inputting all information in the Practice Management system in a timely manner.
Maintaining an organized system to ensure all surgeries and home health orders are tracked.
Obtaining medical records from other facilities, office, and hospitals for pre op.
Sending out requested medical records according to HIPPA guidelines.
Requirements:
Minimum of 5 years' experience with surgical coordinating for Ortho Spine
Excellent computer, telephone, and typing skills.
Strong customer service and communication skills.
Strong organizational and multitasking skills.
Familiarity with medical terminology, medical records, and medical coding.
Job Type: Full-time - Remote
Monday - Friday 8:30 -5:00
Qualifications:
Education: Typically requires a high school diploma or equivalent. Some employers may prefer candidates with an associate or bachelor's degree, particularly in healthcare administration or a related field.
Experience: Previous experience in a healthcare setting, preferably in a surgical or medical office environment, is often preferred. Experience with scheduling, patient coordination, or medical billing can be advantageous.
Organizational Skills: Strong organizational abilities to manage multiple tasks, schedules, and paperwork efficiently.
Communication Skills: Excellent interpersonal and communication skills to interact effectively with patients, healthcare professionals, and administrative staff.
Attention to Detail: Ability to maintain accuracy in documentation, scheduling, and patient information management.
Medical Knowledge: Basic understanding of medical terminology, procedures, and healthcare regulations is beneficial.
EMR - EClinical Works and IQueue surgical scheduling platforms not required but helpful. Must be organized, proficient in Outlook.
PI9900ff74b10e-31181-39262769
Surgical Access Coordinator, Gastroenterology, FT, 8A-4:30P
Medical records clerk job in Boca Raton, FL
Surgical Access Coordinator, Gastroenterology, FT, 8A-4:30P-154646Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 28,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in. Description
Responsible for scheduling and coordinating all aspects of patient surgeries. Also responsible for creating and submitting surgical encounters in Soarian for billing. Obtains and verifies all patient demographics and insurance information. Obtains authorization for surgery and works directly with surgeons to ensure procedure and diagnosis codes are accurate for billing. Works closely with supporting departments to ensure surgeries are scheduled and coded properly. Practices Baptist Health‘s mission of service excellence in providing professional, compassionate and friendly service to our patients and physicians.
Estimated pay range for this position is $17.79 - $23.13 / hour depending on experience.Qualifications Degrees:High School,Cert,GED,Trn,Exper.Additional Qualifications:Minimum 3 years of Healthcare experience required.Surgery experience required.Must be a professional, detail-oriented team player with effective interpersonal communication skills and excellent customer service skills.Must be highly organized and have ability to multi-task.Must be able to effectively communicate with surgeons, patients, operational and clinical leadership, as well as facility and BHSF support departments.Proficient in EMR, computer applications and scheduling systems (Cerner, Soarian, etc.).Bilingual (Spanish) preferred.Minimum Required Experience: 3 YearsJob Non-Clinical and Administrative Customer ServicePrimary Location Boca RatonOrganization Baptist Health Medical GroupSchedule Full-time Job Posting Nov 17, 2025, 5:00:00 AMUnposting Date OngoingEOE, including disability/vets
Auto-ApplyLasik Technician/Surgical Coordinator
Medical records clerk job in Coral Gables, FL
Assist doctors with all surgical procedures including prepping surgical charts
Assist in surgery by preparing the laser room with supplies and sterilized equipment and restocking following refractive procedures
Confirm patients' pre-op appointments, provide arrival times and pre-op instructions, and ensure pre-op completion two weeks before surgery
Review pricing and surgical details with patients, and collect payments
Obtain pre-ops from referring doctors, and facilitate communication with the pharmacy
Provide pre-operative care to patients on surgery days and post-operative care to patients during surgery and post-operative appointments
Follow standard operating procedures that protect the patients, doctors, and staff from undue risk and liability
Work up patients for consultations and complete testing in order for the physician to determine if the patient is a candidate for the procedure
Primary patient liaison from the time the patient enters the center
Ophthalmic testing, including auto refraction, visual acuity, topographical mapping, oberometry measurements, lensometry, and
eye dilation in a manner consistent with The Laser Center's Gold Standard approach
Stock all medication and medical supplies ensuring proper quantities are on hand at all times and prepared for upcoming surgery days by prepping the OR room, including the femto laser
Complete monthly inventory reports
Effective communication of pricing and packages consistent with The Laser Center's Gold Standard approach. Effective and timely follow-up with prospective, current, and past patients
Calibrate equipment, including laser, maintain surgical instruments, flapmakers; schedule timely maintenance of all equipment in the surgical suite, and eye lanes
Patient closing, including surgery and post-op scheduling, financial and informed consent discussions
Primary staff member to develop bond with patients ensuring they feel welcomed, understood, and appreciated not only during consultation but day of surgery as well
Requirements
Job Specifications
Typically has the following skills or abilities:
2 to 4 years of experience in healthcare or related field
Great customer service skills; ability to deliver high customer satisfaction
Good listening and verbal communication skills
Enables ODs and surgeons to smoothly and effectively deliver excellence in technical aspects of patient care
Promote cooperative environment with both the clinical and operational side of the business
VSP Vision is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, gender, race, color, religion, sex, national origin, disability, or protected veteran status. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
The compensation range for the role is listed below. Applicable salary ranges may differ across markets. Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding iCare benefits, please click
here
.
Salary Description $19.00 - $22.00/hr
Pre Admission Clerk
Medical records clerk job in Lauderdale Lakes, FL
The Surgery Center of Ft. Lauderdale: Is seeking for a Pre Admission Clerk . Under the direction of the Business Office Manager, this position is responsible for daily maintenance of the patient registration, patient check in, collections of financial responsibility and all aspects of the patient access process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and scheduling staff. The Registration Coordinator interfaces with patients and families, physicians and staff; admit patients and process their paperwork, update patient demographics/information in the PAS system, collect monies due and document in the PAS billing system. Answers main switch board of all incoming calls and transfers calls to correct department and/or staff member.
Successful candidate will possess outstanding leadership, communication, multi-tasking abilities and outstanding customer service skills as well as the ability to diffuse conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.
Required Skills:
* High School Diploma or equivalent required
* Minimum 2-4 years of hospital or medical office experience required
* Must be able to communicate verbally and non-verbally in a professional way
* Ability to use time wisely in preparing work area to meet high-paced demand
* Show a genuine desire to work and improve the hospital as a whole
* Professional appearance
* Strong medical terminology
* Must demonstrate excellent phone etiquette and exceptional customer service skills
#LI-SC1