**University of Colorado Anschutz Medical Campus** **Department: Community Practice** **Job Title: Patient Services Representative I-II - Urology, Highlands Ranch** #: 00829862 - Requisition #:35787** **Key Responsibilities:** + Acknowledges and welcomes patients and visitors; sets the tone for a positive experience.
+ Checks patients in and out for appointments, and schedules follow-up appointments at the time of discharge.
+ Verifies patient and insurance information, while accurately documenting necessary modifications to the Electronic Health Record (EPIC).
+ Answers multiple phone lines to fulfill patient needs over the phone.
+ Monitors provider schedules daily to ensure that all open appointment slots are filled on the same day and schedules are free of roadblocks.
+ Reviews the Daily Appointment Report three to five days in advance for patient appointments to ensure referral accuracy.
+ Collects patient copays and balances drawer daily.
**Work Location:**
Onsite
**Why Join Us:**
**Why work for the University?**
+ Medical: Multiple plan options
+ Dental: Multiple plan options
+ Additional Insurance: Disability, Life, Vision
+ Retirement 401(a) Plan: Employer contributes 10% of your gross pay
+ Paid Time Off: Accruals over the year
+ Vacation Days: 22/year (maximum accrual 352 hours)
+ Sick Days: 15/year (unlimited maximum accrual)
+ Holiday Days: 10/year
+ Tuition Benefit: Employees have access to this benefit on all CU campuses
+ ECO Pass: Reduced rate RTD Bus and light rail service
**Equal Employment Opportunity Statement:**
**Qualifications:**
**Minimum Qualifications:**
Patient Services Representative I:
+ High school diploma or GED.
+ 1+ years of patient/client-facing experience.
Patient Services Representative II:
+ High school diploma or GED.
+ 2+ years of patient/client-facing experience.
**Preferred Qualifications (All Ranks):**
+ College graduate.
+ Medical office experience.
+ EPIC experience.
+ MS Office experience.
+ Bilingual, Spanish-speaking.
**Conditions of Employment:**
+ Current Basic Life Support (BLS) for Healthcare Providers issued by the American Heart Association or American Red Cross healthcare provider level CPR certification or certification within 90 days of hire.
+ Complies with applicable University of Colorado School of Medicine, Community Practice mandatory education and training.
+ Maintains all required licensure and certifications for the position.
+ Must be able to work in person.
+ Must be able to travel to alternate locations as assigned.
**Knowledge, Skills, and Abilities:**
+ Strong organizational and personal skills; must have a strong work ethic.
+ Strong communication skills, both written and verbal.
+ Ability to maintain a positive attitude with clients, employees, and management.
+ Ability to work quickly - individually and as part of a team.
+ Ability to read, analyze, and interpret policies, documents, and regulations.
**How to Apply:**
**Screening of Applications Begins:**
**Anticipated Pay Range:**
_or hiring range_
**Patient Services Representative I: $40,000 to $46,720**
**Patient Services Representative II: $43,700 to $51,042**
_or hiring range_
**ADA Statement:**
**Background Check Statement:**
**Vaccination Statement:**
**Job Category**
**Primary Location**
**Schedule**
**Posting Date**
**Unposting Date**
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Posted by the FREE value-added recruitment advertising agency (*****************************
Attention customer service experts with a passion for team-centric care coordination in an out-patient setting. We need your caring and compassionate expertise to continue providing our patients with top-notch quality care.The Patient Services Representative is responsible for providing efficient, effective, quality customer service through a variety of duties including, but not limited to, patient check-in, registration, scheduling, exam preparation, outbound calling, and some referral management. They comply with established company policies and procedures, HIPAA Privacy Rules, and the University of Colorado School of Medicine Confidentiality Policy. The Patient Services Representative ensures clear and timely communication including patient appointment status to clinical department(s).
- this role is expected to work onsite and is located in Highlands Ranch, CO.
Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of opportunities. Specialty areas include, but are not limited to; Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry, and many more! The University of Colorado Anschutz Medical Campus is a public education, clinical, and research facility serving 4,500 students, and a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers, and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care.We have AMAZING benefits and offerexceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package including:There are many additional perks & programs with the CU Advantage (******************************************************* URL=************************** .
The University of Colorado (CU) is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing non-discrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply.
A combination of education and related technical/paraprofessional experience may be substituted on a year-for-year basis.
For full consideration, please submit the following document(s):1. A letter of interest describing relevant job experiences as they relate to listed job qualifications and interest in the position2. Curriculum vitae / Resume3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Jessica Asherin, ****************************** (******************************************************* URL=******************************)
Immediately and continues until the position is filled. For best consideration, apply within 30 days of posting.
The starting salary range () for this position has been established as The above salary range () represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting and will be prorated per FTE. This position is eligible for overtime compensation.Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line.Total Compensation Calculator: ***************************** (******************************************************* URL=*****************************)
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at ******************************** (******************************************************* URL=********************************) .
The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.
CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine preventable diseases (******************************************************* URL=*********************************************************************************** . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety sensitive job duties, you must enroll in the occupational health medical surveillance program (******************************************************* URL=************************************************************************************* .
Application Materials Required: Cover Letter, Resume/CV, List of References : Administrative Support and Related : United States Department: U0001 -- Anschutz Med Campus or Denver - 21969 - SOM-DEAN DO CPD - SURGERY : Full-time : Nov 18, 2025 : Ongoing Posting Contact Name: Jessica Asherin Posting Contact Email: ****************************** (******************************************************* URL=******************************) Position Number: 00829862jeid-dd2da5914e5c7e44bafd1b1b13fe0e9c
The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.
$43.7k-51k yearly Easy Apply 60d+ ago
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Patient Service Representative
Commonspirit Health
Medical records clerk job in Colorado Springs, CO
**Job Summary and Responsibilities** You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills - but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
Join our Patient Service Representative team. As a Patient Service Representative you will:
+ Provide clerical/office support within a physician clinic, including, reception, telephone, medicalrecords, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
+ Support through communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
+ Demonstrate personal accountability for relationship- based care, organizational mission, and core values.
**Job Requirements**
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
+ Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel , etc.
+ High School Diploma or GED required
Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally
Location:
CommonSpirit Primary Care
7435 Sisters Grove STE 400
Colorado Springs, CO. 80923
**Where You'll Work**
CommonSpirit Medical Group (CMG) offers providers a true opportunity to live their calling to care while experiencing the support of a built-in comprehensive network, vast resources, professional growth, trusted leadership, generous benefits and an amazing quality of life with locations in Colorado, Kansas and Utah. CMG is proud to connect providers and consumers through state-of-the-art technology, clinical resources and professional expertise to help people live healthier. Our coordinated services represent a full continuum of care - from preventive and early diagnoses to leading-edge treatment and life-saving critical care. CMG's ability to deliver better health care value is the direct result of combining the best clinical tools, shared resources and medical expertise with a patient-centered approach that emphasizes CommonSpirit Mountain Region's mission and commitment to quality, compassion and service.
**Pay Range**
$18.00 - $26.60 /hour
We are an equal opportunity employer.
$18-26.6 hourly 38d ago
Peer Specialist- COPA/ CPFS CERTIFIED (60031)
Diversus Health
Medical records clerk job in Colorado Springs, CO
As a vital member of the inter-disciplinary team, the Peer Specialist uses his or her lived experiences of recovery, plus skills learned in formal training, to deliver services in behavioral health settings to promote whole person health, mind-body recovery and resiliency. Assists with outreach and peer-based services through the promotion of hope, responsibility, empowerment, and self-sufficiency. Engages clients into services and/or programs aligned with their own recovery path. Fosters the development of connections between individuals and the treatment team. Provides support to individuals experiencing their first episode of psychosis and/or experiencing substance use disorders within their personally defined recovery. Teaches and/or demonstrates healthy relationship concepts, effective communication and other various skills.
Essential Functions:
Serves as a peer mentor/role model by using his or her lived experience of recovery, plus skills learned in formal training, to deliver services in behavioral health settings to promote whole person health, mind-body recovery and resiliency. Shows compassion, dignity and respect; possesses active and reflective listening skills; has a clear sense of boundaries; and is far enough in the recovery process that they can manage job difficulties without compromising their own personal wellness and recovery.
Assists with outreach and peer-based services through the promotion of hope, responsibility, empowerment, and self-sufficiency.
Engages clients into services and/or programs aligned with their recovery by fostering connections between the client and their treatment team.
Educates clients in the learning of new skills in order to increase independence and integrate into the community.
Maintains current knowledge and information on community resources. Assists in the completion of consumer forms within the scope of position in addition to assisting with training, supporting, and guiding clients into volunteer opportunities.
Preserves community relationships that will have a positive impact on services offered to individuals with mental health and substance use issues.
Appropriately applies key concepts and philosophies of Diversus when working with clients in a strengths-based, solution focused approach.
Alerts team of potential crisis interventions as needed.
The environment at Diversus is fluid. Roles and responsibilities may be altered to accommodate changing business conditions and objectives. Employees may be asked to perform duties that are outside of the specific work that is listed. This position may require you to work standard hours, as well as flexible hours before and after standard hours, and overtime in excess of 40 hours in a work week.
Qualifications
Knowledge/Skills/Abilities:
High school diploma or equivalent
Self-identified consumer in recovery from mental illness and/or substance use,
OR a parent of a child with similar mental illness and/or substance use disorder,
OR an adult with an on-going and/or personal experience with a family member with a similar mental illness and/or substance use disorder.
Successful completion of NAMI/COPA/CPFS Peer Provider training program.
Mental Health First Aid Training (completed within 60 days of hire)
Excellent customer service skills.
Proficient computer skills, to include Microsoft Suite, with the ability to type 25+ w.p.m. for the input and output of client information, using electronic medicalrecords.
Strong written and oral communication skills with the capability to accurately and professionally implement and document services rendered.
Ability to develop professional working relationships with partner agencies.
Demonstrated ability to maintain personal wellness and recovery tool.
Shares our commitment to these values and priorities:
Passion Innovation Excellence
Humility FUN Corporate Citizenship
Transparency Integration Value in Diversity
Diversus Health does not discriminate against applicants or employees on the basis of age 40 and over, color, disability, gender identity, genetic information, military or veteran status, national origin, race, religion, sex, sexual orientation or any other applicable status protected by state or local law.
$48k-69k yearly est. 15d ago
Medical Coder II
Rocky Mountain Health Care Services 4.2
Medical records clerk job in Colorado Springs, CO
The Medical Coder II position is responsible for analyzing and interpreting medicalrecords to ascertain medical coding, providing complete and timely diagnosis information to regulatory agencies, and reviewing data to maximize revenue within regulatory guidelines. The ideal candidate for this position will be detail oriented, have a collaborative spirit and excellent communication skills.
MISSION: Improving lives, Optimizing wellness, Promoting independence
COMPETENCIES:
Technical Expertise
Problem Solving
Teamwork
Effective Communication
Results Oriented
Personal Credibility
Quality Focus
People Focus
Flexibility
RESPONSIBILITIES AND DUTIES:
ESSENTIAL JOB FUNCTIONS:
Reviews participant medicalrecords to ensure complete and accurate information
Reviews medical staff documentation to ensure consistency and completeness
Extracts principal diagnosis and procedures information utilizing current Medicare coding guidelines and other supporting references
Enters codes into reporting database. Codes ancillary outpatient and inpatient hospital encounters using ICD-10 CM. Maintains the highest percentage of accuracy as possible and monitors personal audit results from independent coding auditor
Reviews coding reports to ensure ongoing diagnoses are appropriately documented and follows up with providers regarding dropped Hierarchical Condition Categories (HCC) and documentation requirements
Analyzes reports for errors/irregularities and identifies root causes of error in order to prevent future coding errors
Analyzes reports to monitor both favorable and unfavorable trends over time and brings the data analysis to supervisors attention for discussion and remediation
Obtains and prepares data for periodic/special reports, as requested
Maintains a positive and productive working relationship with coding consultant(s) in order to gain organization-specific guidance and coding knowledge
Stays current in changing Medicare regulatory environment and requirements
Assists Accounting staff with month-end activities, as requested
Participates in projects related to year-end and other audits as needed
Actively participates in Health Information Management team meetings and special projects to ensure the team successfully meets its strategic goals
ORGANIZATIONAL (CORE RATING FACTORS):
Demonstrates support of the Companys Mission, Vision and Core Values
Provides Exceptional Customer Service
Ensures discretion with confidential information in accordance with HIPAA guidelines
Supports a collaborative work environment including courteous, helpful and professional behavior
Embraces Organizational Excellence through practicing individual time management, efficiency and effectiveness and participating in continuous improvement efforts
Adheres to and supports all Company policies and procedures
Supports and practices safe work habits in accordance with policies and procedures
Brings ideas, problems and concerns forward and participates in resolution and implementation
Participates in and completes regulatory compliance trainings within the prescribed deadlines
Attends required meetings
Maintains skills and knowledge required including written and verbal communication, best practices for industry standards, and computer competency
QUALIFICATIONS AND REQUIREMENTS:
H.S.Diploma or equivalent required
Minimum 7 years experience with medical coding and familiarity with medical terminology is required.
Medicare and Medicaid coding experience with a working knowledge of compliance, federal and state rules and regulations required
Minimum 3-5 years experience with electronic health records systems required
Associates degree in a related field preferred
CPC- Certified Professional Coder or CCS-P through AHIMA required within 6 months of hire
Risk Management coding experience preferred
PHYSICAL DEMANDS AND WORKING CONDITIONS:
The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements This job operates in an office environment and is largely a stationary position (over 50% of the time), however, some filing is required. This requires to the ability to move files, filling out paperwork and bending/standing as necessary. Operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer for nearly the entire work-day. Requires the ability to read paperwork, computer screens and communicate effectively through use of verbal and/or written forms. This role often is required to position oneself in a kneeling, bending, or crouching position to reach, install, or remove computer equipment. Requires the ability to move boxes, files, supplies/equipment, etc. up to 15 pounds using appropriate body mechanics.
Environmental Conditions This role operates in a closed office environment. Work-space may be shared. Working conditions may be noisy with fluctuating indoor temperatures. May be exposed to a risk of bodily injury through contact with moving instrumentation, substances and other conditions common to an office environment. This job requires working under stressful conditions. Moderate pressure to meet scheduled and recurring deadlines.
REPORTS TO: Medical Coder II
FLSA Status: Non-Exempt
Qualifications
QUALIFICATIONS AND REQUIREMENTS:
H.S. Diploma or equivalent required
Minimum 7 years experience with medical coding and familiarity with medical terminology is required.
Medicare and Medicaid coding experience with a working knowledge of compliance, federal and state rules and regulations required
Minimum 3-5 years experience with electronic health records systems required
Associates degree in a related field preferred
CPC- Certified Professional Coder or CCS-P through AHIMA required within 6 months of hire
Risk Management coding experience preferred
$34k-42k yearly est. 7d ago
Medical Receptionist- FT, PT or PRN
American Family Care Colorado Springs 3.8
Medical records clerk job in Colorado Springs, CO
Benefits:
401(k)
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Multiple openings: Looking for FT, PT or PRN
Benefits/Perks
Paid time off
Health insurance
401k matching
Dental insurance
Retirement benefits
FSA/HSA
Employee referral incentives
Donation Match
Tuition Reimbursement
Basic life and AD&D
Long term disability
Great small business work environment
Flexible scheduling
Additional perks!
Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Hiring for multiple role: FT or PT
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Compensation: $17.00 - $22.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$17-22 hourly Auto-Apply 60d+ ago
RBT and Medical Scheduler
Playdate Behavioral Interventions
Medical records clerk job in Colorado Springs, CO
Job DescriptionLocal nonprofit providing ABA therapy seeking a motivated professional to serve as Registered Behavior Technician and Medical Scheduler. The ideal candidate is a self-starter, extremely organized, detail oriented and a strong communicator. The candidate will support the administrative and therapy teams as well as families we serve. This company is fast-paced and growing, and a desire to learn and grow with the company is a necessity. This position provides excellent benefits. This a 40 hour per week position with 20 hours scheduling clients and 20 hours providing direct service. Over time is available but not required.
Benefits for all staff include:
FREE SUPERVISION to qualified candidates seeking supervision
FREE CEUs through Capella University
Paid Ongoing training with opportunities to advance including leadership positions
Flexible schedule - perfect those in school or with children
ALL WORK HOURS PAID AT SAME HOURLY RATE (billable, non-billable, training, etc); Client cancellations are typically supplemented by training or program development hours
Scholarships and Tuition Discounts at several Universities
Culture of collaboration
Recognition for your hard work through Agency-specific social media where employees earn points towards gift cards of your choosing
Medical, Dental, Vision Insurance - 75% of medical premium PAID BY AGENCY
Retirement - Agency contributes up to 3% of gross annual salary even without employee contribution
Life Insurance - 100% of premium PAID BY AGENCY
Paid Leave for all employees regardless of part-time or full-time
BONUS PROGRAM - full time staff can earn up to an additional $1000 per quarter
Annual tenure bonus
Responsibilities
Your first responsibility as an RBT is to take that commitment very seriously. Our families rely on us to provide their children the best opportunities for learning and increasing their independence. The effectiveness and success of the teaching strategies utilized by PlayDate are highly dependent upon repeated experiences; our students need a routine they can count on. Your consistent attendance is very important to our students and a key part of PlayDate's success.
Know what goals the client is working on, how to implement the programs, and details of previous sessions.
Collect data during session accurately. As questions arise, ask the Consultant or Senior for further direction.
Maintain positive relationships with clients and professional contacts.
Integrate appropriate therapeutic techniques and interventions at all times.
Complete all tasks and trainings assigned within established time frames.
Scheduling of clients
Perform duties using Excel, Word and PowerPoint
Required SkillsEducation:
High school or equivalent (Required)
Experience:
Special needs: 1 year (Preferred)
Applied behavior analysis: 1 year (Preferred)
License/Certification:
RBT Certification (Preferred)
Work Location: In person
$30k-37k yearly est. 20d ago
Patient Services Representative
Colorado Springs Cardiology
Medical records clerk job in Colorado Springs, CO
Job Description
As a Patient Services Representative, you play a key role in creating a positive and efficient patient experience. You will welcome patients, complete the admissions and scheduling process, collect time of service payments, and ensure all information is accurately entered into the system. This position is responsible for managing patient registration, verifying insurance information, and facilitating accurate billing processes to support efficient healthcare delivery. Attention to detail and strong organizational skills are essential to maintain accurate patient records and handle sensitive information with confidentiality.
Essential Functions of the Role
Create a welcoming and professional first impression for all patients and visitors.
Complete and audit patient intake forms, including demographics, medical history, insurance verification, and referral information.
Accurately enter and update patient data in the electronic medicalrecord (EMR).
Collect time-of-service payments and reconcile daily transactions in accordance with office procedures.
Schedule, confirm, and reschedule patient appointments, follow-up testing, and provider referrals via telephone and in person.
Manage a high volume of inbound and outbound calls while maintaining accuracy and professionalism.
Support provider scheduling and patient coordination by monitoring in-baskets, queues, and follow-up tasks.
Compile and maintain patient records, reports, and correspondence as needed.
Collaborate with providers, clinical teams, and other office staff to ensure continuity of care and excellent patient service.
Maintain confidentiality and adhere to HIPAA and organizational standards.
Minimum Qualifications
1-2 years of experience in a medical office, admissions, or scheduling role.
Experience with EMR systems and Microsoft Office Suite.
Strong communication, organization, and multitasking skills.
Ability to work in a fast-paced environment and provide excellent customer service.
Ability to travel between practice sites as needed.
High school diploma or equivalent required; additional education in healthcare administration is a plus.
Excellent attention to detail and ability to manage confidential patient information.
Strong manual dexterity and proficiency in operating office equipment including fax machines.
Desired Qualifications
1-2 years of experience in a clinical or specialty practice environment.
Familiarity with cardiology or diagnostic scheduling.
Experience managing high-volume phone systems and patient coordination.
Knowledge of QGenda, Amion, or similar scheduling tools.
Work Environment
This is a non-clinical role and duties will be performed in a medical office setting Monday- Friday during business hours.
Salary and Benefits
Full-time, non-exempt position. Competitive compensation and benefits package to include 401K; a full suite of medical, dental, and ancillary benefits; paid time off, and much more.
Physical Requirements
This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to handle or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.
Equal Employment Opportunity Statement
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The statements contained herein are intended to describe the general nature and level of work performed by the Patient Service Representative, but is not a complete list of the responsibilities, duties, or skills required. Other duties may be assigned as business needs dictate. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
$30k-36k yearly est. 11d ago
Patient Service Representative II
Colorado Springs Urological Associates
Medical records clerk job in Colorado Springs, CO
Full-time Description
The Patient Service Representative II ensures the patients receive the highlest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medicalrecords, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff.
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
Acts as a resource to patient services staff, providing guidance on more complex issues/concerns.
Actively participates in problem solving and identifying improvement opportunities.
Welcomes and greets all patients and visitors, in person or over the phone.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.)
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly.
Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medicalrecords are accurate and complete.
Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for.
Performs other position related duties as assigned
Dr McBride's PhalloFill program - prior authorizations/payments/patient scheduling
-Medicare Part D drug prior authorizations
Some high cost drugs authorizations not handled by Crystal/IOD
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
N/A
KNOWLEDGE | SKILLS | ABILITIES
Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.
Requirements
EDUCATION REQUIREMENTS
High School Diploma or equivalent required.
Some college work preferred.
EXPERIENCE REQUIREMENTS
Minimum of 2-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred.
Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.
REQUIRED TRAVEL
N/A
PHYSICAL DEMANDS
Carrying Weight
Frequency
1-25 lbs.
Frequent from 34% to 66%
26-50 lbs.
Occasionally from 2% to 33%
Pushing/Pulling
Frequency
1-25 lbs.
Seldom, up to 2%
100 + lbs.
Seldom, up to 2%
Lifting - Height, Weight
Frequency
Floor to Chest, 1 -25 lbs.
Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs.
Seldom: up to 2%
Floor to Waist, 1-25 lbs.
Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs.
Seldom: up to 2%
$30k-36k yearly est. 35d ago
Patient Service Representative
Zoll Lifevest
Medical records clerk job in Colorado Springs, CO
Job Description
Patient Service Representative (PSR)
Summary Description:
ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest.
The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Manage equipment & garment inventory
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits
Disclose their family relationship with any potential referral source
Program equipment according to the prescribing physician's orders
Measure the patient and determine correct garment size
Train the patient & other caregivers in the use of the LifeVest
Have the patient sign a Patient Agreement & WEAR Checklist
Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
Have 1 year patient care experience
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Willing to have a background check completed
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance
Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
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$30k-36k yearly est. 8d ago
Medical Receptionist - MVMG Pediatrics
Alpine Physicians
Medical records clerk job in Colorado Springs, CO
Join Our Team as a Front Desk Receptionist!
Are you a friendly and organized individual with a passion for providing excellent customer service? We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients' experiences, we want to hear from you!
Key Responsibilities:
Warm Welcome: Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed.
Efficient Administration: Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care.
Accurate Data Management: Keep patient files up-to-date and balanced, ensuring all information is entered correctly.
Professional Communication: Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service.
Supportive Office Role: Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team.
Organized Environment: Maintain office equipment and supplies, keeping the reception area clean and orderly.
Versatile Duties: Take on additional tasks and projects as needed, contributing to the overall success of the team.
Positive Patient Experience: Create a lasting, positive impression on every patient who walks through our doors.
Qualifications:
Education: High school diploma or equivalent.
Experience: At least 1 year of receptionist experience, preferably in a healthcare setting.
Technical Skills: Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts).
Interpersonal Skills: Excellent communication skills to interact effectively and courteously with callers, physicians, and staff.
Organizational Skills: Strong ability to prioritize, multi-task, and pay close attention to detail.
Team Player: Ability to work well within a team.
Independent Worker: Capable of working independently in a high-stress environment with strong organizational skills.
Why Join Us?
Impactful Role: Be the first point of contact for our patients, making a difference in their healthcare journey.
Supportive Team: Work with a dedicated and friendly team that values collaboration and mutual support.
Growth Opportunities: Take advantage of opportunities for professional development and career advancement.
Positive Work Environment: Enjoy a clean, organized, and welcoming workspace.
If you are ready to bring your skills and enthusiasm to our team, apply today and help us create a positive and lasting impact on our patients' lives!
Salary Range:
$19.29-$20.21 hourly
$19.3-20.2 hourly Auto-Apply 13d ago
Medical Receptionist - MVMG Pediatrics
Coloradophysicianpartners
Medical records clerk job in Colorado Springs, CO
Join Our Team as a Front Desk Receptionist!
Are you a friendly and organized individual with a passion for providing excellent customer service? We are looking for a dynamic Front Desk Receptionist to be the welcoming face of our healthcare facility. If you thrive in a fast-paced environment and enjoy making a positive impact on patients' experiences, we want to hear from you!
Key Responsibilities:
Warm Welcome: Greet and direct visitors with a smile, providing clear instructions and ensuring they feel comfortable and informed.
Efficient Administration: Handle copay collections, appointment scheduling, paperwork preparation, and reminder phone calls with precision and care.
Accurate Data Management: Keep patient files up-to-date and balanced, ensuring all information is entered correctly.
Professional Communication: Answer calls professionally, screen and take messages, and address caller needs with a focus on exceptional customer service.
Supportive Office Role: Assist with computer input, typing, scheduling, form preparation, correspondence, data compilation, and various projects to support the office team.
Organized Environment: Maintain office equipment and supplies, keeping the reception area clean and orderly.
Versatile Duties: Take on additional tasks and projects as needed, contributing to the overall success of the team.
Positive Patient Experience: Create a lasting, positive impression on every patient who walks through our doors.
Qualifications:
Education: High school diploma or equivalent.
Experience: At least 1 year of receptionist experience, preferably in a healthcare setting.
Technical Skills: Proficiency in MS Word, Outlook, Excel, and EMR systems (preferably Allscripts).
Interpersonal Skills: Excellent communication skills to interact effectively and courteously with callers, physicians, and staff.
Organizational Skills: Strong ability to prioritize, multi-task, and pay close attention to detail.
Team Player: Ability to work well within a team.
Independent Worker: Capable of working independently in a high-stress environment with strong organizational skills.
Why Join Us?
Impactful Role: Be the first point of contact for our patients, making a difference in their healthcare journey.
Supportive Team: Work with a dedicated and friendly team that values collaboration and mutual support.
Growth Opportunities: Take advantage of opportunities for professional development and career advancement.
Positive Work Environment: Enjoy a clean, organized, and welcoming workspace.
If you are ready to bring your skills and enthusiasm to our team, apply today and help us create a positive and lasting impact on our patients' lives!
Salary Range:
$19.29-$20.21 hourly
$19.3-20.2 hourly Auto-Apply 13d ago
Patient Services Representative
Heart & Vascular Partners 4.6
Medical records clerk job in Colorado Springs, CO
As a Patient Services Representative, you play a key role in creating a positive and efficient patient experience. You will welcome patients, complete the admissions and scheduling process, collect time of service payments, and ensure all information is accurately entered into the system. This position is responsible for managing patient registration, verifying insurance information, and facilitating accurate billing processes to support efficient healthcare delivery. Attention to detail and strong organizational skills are essential to maintain accurate patient records and handle sensitive information with confidentiality.
Essential Functions of the Role
Create a welcoming and professional first impression for all patients and visitors.
Complete and audit patient intake forms, including demographics, medical history, insurance verification, and referral information.
Accurately enter and update patient data in the electronic medicalrecord (EMR).
Collect time-of-service payments and reconcile daily transactions in accordance with office procedures.
Schedule, confirm, and reschedule patient appointments, follow-up testing, and provider referrals via telephone and in person.
Manage a high volume of inbound and outbound calls while maintaining accuracy and professionalism.
Support provider scheduling and patient coordination by monitoring in-baskets, queues, and follow-up tasks.
Compile and maintain patient records, reports, and correspondence as needed.
Collaborate with providers, clinical teams, and other office staff to ensure continuity of care and excellent patient service.
Maintain confidentiality and adhere to HIPAA and organizational standards.
Minimum Qualifications
1-2 years of experience in a medical office, admissions, or scheduling role.
Experience with EMR systems and Microsoft Office Suite.
Strong communication, organization, and multitasking skills.
Ability to work in a fast-paced environment and provide excellent customer service.
Ability to travel between practice sites as needed.
High school diploma or equivalent required; additional education in healthcare administration is a plus.
Excellent attention to detail and ability to manage confidential patient information.
Strong manual dexterity and proficiency in operating office equipment including fax machines.
Desired Qualifications
1-2 years of experience in a clinical or specialty practice environment.
Familiarity with cardiology or diagnostic scheduling.
Experience managing high-volume phone systems and patient coordination.
Knowledge of QGenda, Amion, or similar scheduling tools.
Work Environment
This is a non-clinical role and duties will be performed in a medical office setting Monday- Friday during business hours.
Salary and Benefits
Full-time, non-exempt position. Competitive compensation and benefits package to include 401K; a full suite of medical, dental, and ancillary benefits; paid time off, and much more.
Physical Requirements
This position requires full range of body motion. While performing the duties of this job, the employee is regularly required to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to handle or operate standard office equipment; reach with hands and arms; and lift up to 25 pounds.
Equal Employment Opportunity Statement
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The statements contained herein are intended to describe the general nature and level of work performed by the Patient Service Representative, but is not a complete list of the responsibilities, duties, or skills required. Other duties may be assigned as business needs dictate. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions.
$30k-35k yearly est. Auto-Apply 13d ago
Health Information Management Specialist
Ntsoc
Medical records clerk job in Colorado Springs, CO
Health Information Management (HIM) Specialist Salary $22.00 to $24.00 Full time and in-office Benefits:
403(b)
403 (b) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Flex Spending account
Health Saving account
Life Insurance
Critical Illness, Short-term and long-term disability and accident insurances
Job Summary: Responsible for visit review, billing, payment posting and payroll functions.
Performance Expectations for All Employees:
Protects confidential information and understands responsibilities regarding the Health Insurance Portability and Accountability Act (HIPAA) and protected health information (PHI).
Complies with safety instructions, observes safe work practices, and provides input on safety issues and promotes a safe work environment.
Meets the agency's expectations for exemplary customer service.
Pursues learning opportunities to enhance personal and professional capabilities.
Adheres to all agency policies and procedures.
Complies with all local, state, and federal laws and regulations.
Attends required meetings.
Essential Job Functions/ Responsibilities:
Manage the collection, storage, retrieval, and usage of patient health information.
Perform concurrent and retrospective medicalrecord reviews to ensure documentation completeness, accuracy, timeliness, and regulatory compliance.
Establish a means to fax, review and track all orders within the required time and follow up when necessary.
Track all physician credentials, NPI verification, and electronic signatures.
Create and maintain tracking logs for orders, notes, requests, and other outside company communications.
Update and track all address changes and updated packets.
Ensure compliance with HIPAA, HITECH, CMS, Medicaid and state health information regulations.
Ensure all required documentation (orders, plans of care, OASIS, visit notes, physician signatures) is completed, signed, dated, and filed within required timeframes.
Track and resolve documentation deficiencies, including late, missing, unsigned, or inconsistent records.
Implement, maintain, and validate EMR and health information systems, ensuring record integrity throughout the client lifecycle.
Maintain confidentiality while ensuring appropriate access to health information in accordance with privacy and retention laws.
Conduct internal HIM audits and support Quality Assurance and Performance Improvement (QAPI) activities through data analysis, reporting, and improvement recommendations.
Support external audits, surveys, and investigations by assembling, validating, and presenting requested records and documentation.
Scan, name/title and file home health documentation into EMR while ensuring integrity of care plan is maintained; if discrepancy is found, notify appropriate personnel to rectify as instructed.
Complete mailings and scanning projects as needed.
Perform general filing and record maintenance.
Make sure EMR storage access and copy requests preservation are completed as requested.
Develop, update, and maintain HIM policies, procedures, and processes including record corrections and amendments.
Collaborate with clinical leadership, compliance, IT, quality and billing teams to address documentation trends and system issues.
Provide training, guidance, and subject-matter expertise to staff on documentation standards, best practices, and system use.
Qualifications:
Proven experience in health information management.
Certification as a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT), preferred but not required.
Experience with Electronic MedicalRecords (EMR) systems.
Experience in a home health or healthcare setting.
Familiarity with healthcare data analytics.
Knowledge of coding systems like ICD-10 and CPT.
Strong understanding of healthcare compliance and regulations.
Proficient in the use of health information systems and EMR software.
Strong knowledge of medical terminology and healthcare procedures.
Excellent organizational and communication skills.
Attention to detail and a commitment to accuracy.
Ability to maintain patient confidentiality and adhere to ethical standards.
Problem-solving skills and the ability to work under pressure.
Basic understanding of healthcare laws, privacy practices, and coding systems.
Preferred Skills/Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical/Mental Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to use hands to handle objects, tools or controls and communicate effectively with other people. The employee is occasionally required to stand, walk, sit and reach with hands and arms.
Working Conditions:
Work is conducted in-office and occasionally in on-site storage rooms. Lifting 15-50lbs may be required. Alertness and careful attention to detail are necessary to avoid injury and accuracy of client/patient records. Must be able to work under stress and be emotionally capable of coping with changes in activity. While performing the duties of this job, the employee is regularly required to use hands to handle paper, charts, boxes, machines, objects, tools or controls.
Equipment Used:
Computer and network-based word processing, document processing, scanning, storage and retrieval. Office equipment such as copiers, fax machines, scanners, printers, paper cutters, digital drives, document handling software, laminating devices, office phones, file cabinets, storage boxes, etc.
$22-24 hourly Auto-Apply 14d ago
Medical Office Administrator I - RN - Colorado Springs
Christian City Inc.
Medical records clerk job in Colorado Springs, CO
Medical Office Administrator I - RN - Colorado Springs Job Number: 1308062 Posting Date: Nov 21, 2024, 11:14:04 PM Description Salary Range: $62.07/hour - $80.28/hour Manages and coordinates with Medical Operations. Directs the design and implementation of effective programs for supervisory/administrative structures; provides analytical and operational support; defines and implements new performance assessment and management systems; analyzes core care processes and develops recommendations to improve department/facility performance; and monitors individual department/facility performance and recommends action steps to address issues. Creates a culture of compliance, ethics and integrity. Maintains knowledge of and assures departmental compliance with Kaiser Permanentes Principles of Responsibility and policies and procedures, and applicable regulatory requirements and accreditation standards. Responds appropriately, including required reporting, to observed fraud or abuse.
Essential Responsibilities:
This position, knows and complies with all Kaiser Permanente quality, safety, and emergency policies and procedures. Demonstrates quality and effectiveness in work habits and clinical practice in every interaction with patients, colleagues, providers, and leadership. Ensures patient safety in the preparation and provisioning of care related to but not limited to medications, procedures, infection prevention, fall prevention, including consistent use of two patient identifiers and procedural time outs. Reports safety hazards, accidents and incidents, and unsafe working conditions promptly.
Manages and coordinates the design and implementation of programs in support of department/facility care delivery and administrative operations.
Provides leadership and support to health plan staff.
Monitors department(s) performance along a set of key indicators, identifies early warning indicators and implements improvement programs.
Monitors the management of key cross-department/facility projects to increase organizational efficiency.
Plans and executes department based budgeting and identifies priorities.
Coordinates program resources and issues with health plan staff with medical group partners.
Coordinates project management with other support department(s) such as IT projects, support issues.
Qualifications Basic Qualifications: Experience
Minimum three (3) years of management experience.
Education
Bachelors degree in business administration, health care administration or related field OR four (4) years of experience in a directly related field.High School Diploma or General Education Development (GED) required. License, Certification, Registration N/A Additional Requirements:
Broad knowledge and understanding of health care delivery in an ambulatory setting and quality assurance issues related to all areas of health care.Experience developing and implementing effective programs, and change initiatives.Ability to make decisions and set priorities based on customer need and organizational priorities.Highly effective interpersonal and influence skills required to develop and maintain medical staff, administrative and community relationships.Demonstrates ability to develop and lead a team. Preferred Qualifications:
Healthcare management experience.Preferred license in the state of CO as a Registered Nurse, Nurse Practitioner, Physician Assistant, or other health care area related license.Masters Degree (MPH, MPA, MBA) or related healthcare field preferred.Primary Location: Colorado-Colorado Springs-Parkside Colorado SpringsMedical Offices Regular Scheduled Hours: 40 Shift: Variable Working Days: Sun, Mon, Tue, Wed, Thu, Fri, Sat Start Time: 12:00 AM End Time: 11:59 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Job Level: Director/Senior Director Job Category: Healthcare / Hospital Operations Public Department Name: Parkside Medical Office Bldg - Med Ofc-Clnc Adm-Primry Care - 1608 Travel: Yes, 20 % of the Time Employee Group: NUE-CO-02|NUE|Non Union Employee Posting Salary Low : 129100 Posting Salary High: 166980 Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.Click here for Important Additional Job Requirements.
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$31k-39k yearly est. Auto-Apply 60d+ ago
Patient Service Representative - Part Time
Invision Sally Jobe
Medical records clerk job in Parker, CO
Patient Service Representative | Parker, CO Reporting to Site Supervisor, Clinical Operations
Employment Type: Part Time
Invision Sally Jobe (ISJ) is a network of imaging centers built and managed through a partnership between Radiology Imaging Associates and HealthOne. Our imaging centers are conveniently located throughout the South Denver area and offer a variety of exams using state of the art equipment. Our services include MRI, CT, digital mammography, ultrasound, pain management, DXA, X-Ray, and image guided biopsies. Our mission is to improve the health of patients in the communities we serve by proving them with the highest quality imaging and associated medical care.
Summary of Position: The Patient Service Representative registers patients for clinical services by obtaining pertinent information, verifying insurance benefits, and collecting payments. This position collaborates with multidisciplinary team members to provide the very best care for our patients. The Patient Service Representative's primary purpose is to collect accurate demographic, financial, and basic medical information from patients and/or their designee in a timely and professional manner.
Job Responsibilities:
Performs full registration and ensures that insurance is verified, and all patient's information is correct
Obtains signatures from patient/guarantor for release of information, general consent to treat, statement of financial responsibility, Medicare and other Insurance forms, and other required paperwork, as measured by account audits, review and feedback from downstream departments
Instructs patient to complete any questionnaires that might be required by the clinic
Answers telephone calls and responds to questions and inquiries or transfers when appropriate
Adheres to policies and procedures and safeguards assets
Obtains copies of insurance cards, drivers license and any other applicable information as necessary
Obtains, verifies, and enters complete and accurate demographic information on all accounts to facilitate smooth processing through the revenue cycle
Explains insurance benefits and patient liability by using appropriate communication methods/styles
Financially secures all patient accounts to maximize hospital reimbursement in a customer service-oriented fashion
Accurately documents all information in the appropriate fields and/or account notes. Maintains accuracy when entering demographic and insurance information in the system
Communicates clearly and openly
Build relationships to promote a collaborative environment
Be accountable for individual performance
Makes patients and their needs a primary focus of one's actions; develops and sustains productive patient relationships
Greets each patient with a smile, eye contact, proper tone, and welcoming body language
Other Duties as assigned
Experience/Skill Requirements:
Ability to work in a production driven environment
CPR/BLS certification preferred
Must be able to multitask in a high-volume environment
Strong written and verbal communication skills
Knowledge of medical terminology, and CPT, ICD-10 coding
Ability to maintain positive customer service
Must maintain the highest level of confidentiality
Effective prioritization skills and ability to manage time independently
Communicate clearly and effectively in both verbal and written communication
Exhibit strong relationship building and diplomacy skills
Strong Microsoft Office skills (Excel, Word, Outlook)
Previous experience as an admissions/registration representative performing all aspects of the registration process in a healthcare setting is preferred
Must be able to read, write, and speak in English
Education Requirements:
High School Diploma or GED required
Compensation is between $19.00 and $22.70/hr
In accordance with Colorado law, the range provided is Invision Sally Jobe's reasonable estimate of the base compensation for this role, and is based on non-discriminatory factors such as experience, knowledge, skills, and abilities. This position will accept applications on an ongoing basis, and will remain open until filled.
Our benefits include:
Medical, dental, and vision insurance
Term life insurance, AD&D, and EAP
Long Term Disability
Generous Paid Time Off
Paid holidays
Voluntary income protection options (ie. supplemental life insurance, accident, critical illness)
Profit-sharing 401(k) retirement plan
Tuition reimbursement
Full-time employees will become eligible for benefits on the 1st day of the month following 30 days of employment. Part-time employees may have access to some of these benefits, which may be on a pro-rated basis. PRN employees are not eligible for benefits.
$19-22.7 hourly 60d+ ago
Patient Services Representative I-II OBGYN, South Metro, Highlands Ranch
University of Colorado 4.2
Medical records clerk job in Colorado Springs, CO
**University of Colorado Anschutz Medical Campus** **Department: Community Practice** **Job Title: Patient Services Representative I-II - OBGYN, South Metro, Highlands Ranch** #: 00840658 - Requisition #:37846** Key Responsibilities:
+ Acknowledges and welcomes patients and visitors; sets the tone for a positive experience
+ Checks patients in and out for appointments, schedules follow-up appointments at the time of discharge
+ Verifies patient and insurance information, while accurately documenting necessary modifications into the Electronic Health Record (EPIC)
+ Answers multiple phone lines to fulfill patient needs over the phone
+ Monitors provider schedules daily to ensure that all open appointment slots are filled on the same day and schedules are free of roadblocks
+ Reviews the Daily Appointment Report three to five days in advance for patient appointments to ensure referral accuracy
+ Collects patient copays and balances the drawer daily
**Work Location:**
Onsite
**Why Join Us:**
**Why work for the University?**
+ Medical: Multiple plan options
+ Dental: Multiple plan options
+ Additional Insurance: Disability, Life, Vision
+ Retirement 401(a) Plan: Employer contributes 10% of your gross pay
+ Paid Time Off: Accruals over the year
+ Vacation Days: 22/year (maximum accrual 352 hours)
+ Sick Days: 15/year (unlimited maximum accrual)
+ Holiday Days: 10/year
+ Tuition Benefit: Employees have access to this benefit on all CU campuses
+ ECO Pass: Reduced-rate RTD Bus and light rail service
**Qualifications:**
**Minimum Qualifications:**
Patient Services Representative I:
+ High school diploma or GED
+ 1+ years of patient/client-facing experience
Patient Services Representative II:
+ High school diploma or GED
+ 2+ years of patient/client-facing experience
**Substitution:**
**Conditions of Employment:**
+ Current Basic Life Support (BLS) for Healthcare Providers issued by the American Heart Association or the American Red Cross healthcare provider level CPR certification, or certification within 90 days of hire
+ Complies with applicable University of Colorado School of Medicine, Community Practice mandatory education and training
+ Maintains all required licensure and certifications for the position
+ Must be able to work in person
+ Must be able to travel to alternate locations as assigned
**Preferred Qualifications (All Ranks):**
+ College graduate
+ Medical office experience
+ EPIC experience
+ MS Office experience
+ Bilingual, Spanish-speaking
**Knowledge, Skills, and Abilities:**
+ Strong organizational and personal skills; must have strong work ethic
+ Strong communication skills, both written and verbal
+ Ability to maintain a positive attitude with clients, employees, and management
+ Ability to work quickly - individually and as part of a team
+ Ability to read, analyze, and interpret policies, documents, and regulations
+ Must be detail-oriented and maintain excellent organizational skills
+ Must be tech savvy (ability to understand, apply, and benefit from technology
**How to Apply:**
**Screening of Applications Begins:**
**Anticipated Pay Range:**
_or hiring range_
+ Patient Services Representative I: $40,000 to $46,720
+ Patient Services Representative II: $43,700 to $51,042
_or hiring range_
**Equal Employment Opportunity Statement:**
**ADA Statement:**
**Background Check Statement:**
**Vaccination Statement:**
**Job Category**
**Primary Location**
**Schedule**
**Posting Date**
**Unposting Date**
Copyright 2025 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency (*****************************
Attention customer service experts with a passion for team-centric care coordination in an outpatient setting. We need your caring and compassionate expertise to continue providing our patients with top-notch quality care. The Patient Services Representative is responsible for providing efficient, effective, quality customer service through a variety of duties, including, but not limited to, patient check-in, registration, scheduling, exam preparation, outbound calling, and some referral management. They comply with established company policies and procedures, HIPAA Privacy Rules, and the University of Colorado School of Medicine Confidentiality Policy. The Patient Services Representative ensures clear and timely communication, including patient appointment status, to clinical department(s).
- this role is expected to work onsite and is located in Highlands Ranch, CO.
Community Practice Medicine, housed within the School of Medicine at the University of Colorado, is seeking trained medical professionals to join our growing team. With clinics spanning from Longmont to Castle Rock, we offer a wide variety of opportunities. Specialty areas include but are not limited to: Orthopedics, Vascular Surgery, OBGYN, Internal Medicine, Urology, Psychiatry, and many more! The University of Colorado Anschutz Medical Campus is a public education, clinical, and research facility serving 4,500 students and is a world-class medical destination at the forefront of life-changing science, medicine, and healthcare. CU Anschutz offers more than 42 highly rated degree programs through 6 schools and colleges and receives over $500 million in research awards each year. We are the single largest health professions education provider in Colorado, awarding nearly 1,450 degrees annually. Powered by our award-winning faculty, renowned researchers, and a reputation for academic excellence, the CU Anschutz Medical Campus drives innovation from the classroom to the laboratory to the delivery of unparalleled patient care. We have AMAZING benefits and offerexceptional amounts of holiday, vacation, and sick leave! The University of Colorado offers an excellent benefits package, including: There are many additional perks & programs with the CU Advantage (******************************************************* URL=************************** .
A combination of education and related technical/paraprofessional experience may be substituted on a year-for-year basis.
For full consideration, please submit the following document(s):1. A letter of interest describing relevant job experiences as they relate to the listed job qualifications and interest in the position2. Curriculum vitae / Resume3. Three to five professional references, including name, address, phone number (mobile number if appropriate), and email address Questions should be directed to: Aileen Hurtado, ***************************** (******************************************************* URL=*****************************)
Immediately and continues until the position is filled. For best consideration, apply within one month of the posting date.
The starting salary range () for this position has been established as: The above salary range () represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting and will be prorated per FTE. This position is eligible for overtime compensation. Your total compensation goes beyond the number on your paycheck. The University of Colorado provides generous leave, health plans, and retirement contributions that add to your bottom line. Total Compensation Calculator: ***************************** (******************************************************* URL=*****************************)
The University of Colorado (CU) is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing non-discrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
The University will provide reasonable accommodations to applicants with disabilities throughout the employment application process. To request an accommodation pursuant to the Americans with Disabilities Act, please contact the Human Resources ADA Coordinator at ******************************** (******************************************************* URL=********************************) .
The University of Colorado Anschutz Medical Campus is dedicated to ensuring a safe and secure environment for our faculty, staff, students, and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees.
CU Anschutz strongly encourages vaccination against the COVID-19 virus and other vaccine-preventable diseases (******************************************************* URL=*********************************************************************************** . If you work, visit, or volunteer in healthcare facilities or clinics operated by our affiliated hospital or clinical partners or by CU Anschutz, you will be required to comply with the vaccination and medical surveillance policies of the facilities or clinics where you work, visit, or volunteer, respectively. In addition, if you work in certain research areas or perform certain safety-sensitive job duties, you must enroll in the occupational health medical surveillance program (******************************************************* URL=************************************************************************************* .
Application Materials Required: Cover Letter, Resume/CV, List of References : Administrative Support and Related : United States Department: U0001 -- Anschutz Med Campus or Denver - 21968 - SOM-DEAN DO CPD - OB-GYN : Full-time : Sep 25, 2025 : Ongoing Posting Contact Name: Aileen Hurtado Posting Contact Email: ***************************** (******************************************************* URL=*****************************) Position Number: 00840658jeid-e4fc8d5262893a4f97d18e0d7fbb83d5
The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.
$43.7k-51k yearly Easy Apply 60d+ ago
Patient Service Representative Lead
Commonspirit Health
Medical records clerk job in Colorado Springs, CO
Where You'll Work
Penrose-St. Francis Health Services is a full-service, 712-bed acute care provider in Colorado Springs comprising Penrose Hospital, St. Francis Hospital and St Francis Hospital - Interquest. St. Francis Hospital opened in 2008 to keep pace with the growing needs of the Colorado Springs' community on the north side of the city. St. Francis Hospital features 340-beds and offers a modern Birth Center, Level III Neonatal Intensive Care Unit, Cancer Center, Emergency Department, Level III Trauma Center, Imaging Services, Acute Inpatient Rehab, Surgical Services and Critical Care Unit. It also serves as southern Colorado's home base for the Flight For Life Colorado air medical transport service. It's an incredible time to join us as we celebrate recognition with Magnet Hospital designation from the American Nurses Credentialing Center (ANCC) for superior quality in nursing care. With more than 300 days of annual sunshine, mild winters and easy-to-access recreational areas including Pikes Peak, Garden of the Gods and some of Colorado's top destination resorts, you will enjoy an incredible lifestyle while having the career you've always wanted.
Clinic Location:
17230 Jackson Creek Pkwy Ste 300, Monument, CO 80132
Job Summary and Responsibilities
You have a purpose, unique talents and NOW is the time to embrace it, live it and put it to work. We value incredible people with incredible skills - but your commitment to a greater cause is something we value even more. This is the heartbeat of our organization and your time will be spent in a supportive, team environment with resources to help you flourish and leaders who care about your success.
Join our Patient Service Representative team. As a Patient Service Representative Lead you will:
Partner with clinic leadership to assist with oversight of the patient service team.
Provide clerical/office support within a physician clinic, including, but not limited to reception, telephone, medicalrecords, charge entry, referrals, and retrieval of medical information from internal and external systems and sources.
Offer support by facilitating, communicating, and collaborating with both the healthcare team and the patient/family to identify and meet the physical, emotional and spiritual needs of the patient.
Demonstrate personal accountability for relationship- based care, organizational mission, and core values.
Job Requirements
In addition to bringing your whole self to the workplace each day, qualified candidates will need the following:
High School Diploma or GED required.
2 years' experience working in a healthcare setting, preferred experience in an outpatient clinic or physician office.
Previous work history that demonstrates basic office and computer skills, filing, telephone answering, reception, basic knowledge of computer software i.e. Microsoft Word, E-mail, Excel ,etc.
Knowledge of medical terminology and medical insurance payers
Attention to detail
Critical thinking and problem solving
Desire to work with patient populations
Physical Requirements - Sedentary Work - prolonged periods of sitting and exert/lift up to 10 lbs. force occasionally)
$30k-36k yearly est. Auto-Apply 37d ago
Health Information Management Specialist
Ntsoc
Medical records clerk job in Colorado Springs, CO
Job DescriptionHealth Information Management (HIM) Specialist Salary $22.00 to $24.00 Full time and in-office Benefits:
403(b)
403 (b) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Flex Spending account
Health Saving account
Life Insurance
Critical Illness, Short-term and long-term disability and accident insurances
Job Summary: Responsible for visit review, billing, payment posting and payroll functions.
Performance Expectations for All Employees:
Protects confidential information and understands responsibilities regarding the Health Insurance Portability and Accountability Act (HIPAA) and protected health information (PHI).
Complies with safety instructions, observes safe work practices, and provides input on safety issues and promotes a safe work environment.
Meets the agency's expectations for exemplary customer service.
Pursues learning opportunities to enhance personal and professional capabilities.
Adheres to all agency policies and procedures.
Complies with all local, state, and federal laws and regulations.
Attends required meetings.
Essential Job Functions/ Responsibilities:
Manage the collection, storage, retrieval, and usage of patient health information.
Perform concurrent and retrospective medicalrecord reviews to ensure documentation completeness, accuracy, timeliness, and regulatory compliance.
Establish a means to fax, review and track all orders within the required time and follow up when necessary.
Track all physician credentials, NPI verification, and electronic signatures.
Create and maintain tracking logs for orders, notes, requests, and other outside company communications.
Update and track all address changes and updated packets.
Ensure compliance with HIPAA, HITECH, CMS, Medicaid and state health information regulations.
Ensure all required documentation (orders, plans of care, OASIS, visit notes, physician signatures) is completed, signed, dated, and filed within required timeframes.
Track and resolve documentation deficiencies, including late, missing, unsigned, or inconsistent records.
Implement, maintain, and validate EMR and health information systems, ensuring record integrity throughout the client lifecycle.
Maintain confidentiality while ensuring appropriate access to health information in accordance with privacy and retention laws.
Conduct internal HIM audits and support Quality Assurance and Performance Improvement (QAPI) activities through data analysis, reporting, and improvement recommendations.
Support external audits, surveys, and investigations by assembling, validating, and presenting requested records and documentation.
Scan, name/title and file home health documentation into EMR while ensuring integrity of care plan is maintained; if discrepancy is found, notify appropriate personnel to rectify as instructed.
Complete mailings and scanning projects as needed.
Perform general filing and record maintenance.
Make sure EMR storage access and copy requests preservation are completed as requested.
Develop, update, and maintain HIM policies, procedures, and processes including record corrections and amendments.
Collaborate with clinical leadership, compliance, IT, quality and billing teams to address documentation trends and system issues.
Provide training, guidance, and subject-matter expertise to staff on documentation standards, best practices, and system use.
Qualifications:
Proven experience in health information management.
Certification as a Registered Health Information Administrator (RHIA) or Registered Health Information Technician (RHIT), preferred but not required.
Experience with Electronic MedicalRecords (EMR) systems.
Experience in a home health or healthcare setting.
Familiarity with healthcare data analytics.
Knowledge of coding systems like ICD-10 and CPT.
Strong understanding of healthcare compliance and regulations.
Proficient in the use of health information systems and EMR software.
Strong knowledge of medical terminology and healthcare procedures.
Excellent organizational and communication skills.
Attention to detail and a commitment to accuracy.
Ability to maintain patient confidentiality and adhere to ethical standards.
Problem-solving skills and the ability to work under pressure.
Basic understanding of healthcare laws, privacy practices, and coding systems.
Preferred Skills/Experience:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical/Mental Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. While performing the duties of this job, the employee is regularly required to use hands to handle objects, tools or controls and communicate effectively with other people. The employee is occasionally required to stand, walk, sit and reach with hands and arms.
Working Conditions:
Work is conducted in-office and occasionally in on-site storage rooms. Lifting 15-50lbs may be required. Alertness and careful attention to detail are necessary to avoid injury and accuracy of client/patient records. Must be able to work under stress and be emotionally capable of coping with changes in activity. While performing the duties of this job, the employee is regularly required to use hands to handle paper, charts, boxes, machines, objects, tools or controls.
Equipment Used:
Computer and network-based word processing, document processing, scanning, storage and retrieval. Office equipment such as copiers, fax machines, scanners, printers, paper cutters, digital drives, document handling software, laminating devices, office phones, file cabinets, storage boxes, etc.
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$22-24 hourly 14d ago
Medical Receptionist- FT, PT or PRN
American Family Care Colorado Springs 3.8
Medical records clerk job in Colorado Springs, CO
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free food & snacks
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
Multiple openings: Looking for FT, PT or PRN
Benefits/Perks
Paid time off
Health insurance
401k matching
Dental insurance
Retirement benefits
FSA/HSA
Employee referral incentives
Donation Match
Tuition Reimbursement
Basic life and AD&D
Long term disability
Great small business work environment
Flexible scheduling
Additional perks!
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Hiring for multiple role: FT or PT
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
$26k-31k yearly est. 29d ago
Patient Service Representative
Zoll Lifevest
Medical records clerk job in Cripple Creek, CO
Job Description
Patient Service Representative (PSR)
Summary Description:
ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest.
The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Manage equipment & garment inventory
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits
Disclose their family relationship with any potential referral source
Program equipment according to the prescribing physician's orders
Measure the patient and determine correct garment size
Train the patient & other caregivers in the use of the LifeVest
Have the patient sign a Patient Agreement & WEAR Checklist
Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
Have 1 year patient care experience
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Willing to have a background check completed
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance
Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
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How much does a medical records clerk earn in Colorado Springs, CO?
The average medical records clerk in Colorado Springs, CO earns between $26,000 and $39,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.
Average medical records clerk salary in Colorado Springs, CO