Inpatient Coder, Senior
Medical records clerk job in Baltimore, MD
The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit *************
Job Description
I. General Summary
Under direct supervision, accurately codes hospital inpatient accounts for the purpose of appropriate reimbursement, research, statistics and compliance to federal and state regulations in accordance with established ICD-10-CM/PCS coding classification systems.
II. Principal Responsibilities And Tasks
The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.
Serves as a clinical coding subject matter expert, and utilizes critical thinking to analyze and evaluate documentation issues with consultation from the medical and clinical staff, and clinical documentation specialists as needed.
Analyzes, codes and abstracts complex inpatient cases such as trauma, rehab, neurology, critical care, etc. utilizing the ICD-10-CM and ICD-10-PCS nomenclature to ensure accurate APR-DRG/SOI/ROM and POA assignment.
Utilizes critical thinking to analyze and evaluate documentation issues with consultation from the medical and clinical staff, and clinical documentation specialists as needed.
Collaborates with other senior coders (and the other coding staff) with sharing coding information and providing coding advice to colleagues regarding complex cases to be coded.
Qualifications
III. Education and Experience
High School graduate or equivalent. Formal ICD-10-CM and CPT training Associates or Bachelor's degree preferred.
Minimum of three years ICD-10-CM/ICD-10-PCS coding and abstracting experience with at a Level 1 Trauma and Rehab hospital or 4 years of experience with coding inpatient hospital medical records required.
One of the following required: Certified Coding Specialist (CCS), Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), Certified Inpatient Coder (CIC)
IV. Knowledge, Skills And Abilities
Strong analytical and organizational skills; filing systems; ability to prioritize workloads; meet deadlines and work effectively under pressure; excellent customer service skills; general office procedures; ability to problem solve and work with minimal supervision; familiar with basic medical terminology; computer experience; typing ability.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range:$30.26- $42.37
Other Compensation (if applicable):
Review the 2024-2025 UMMS Benefits Guide
Like many employers, UMMS is being targeted by cybercriminals impersonating our recruiters and offering fake job opportunities. We will never ask for banking details, personal identification, or payment via email or text. If you suspect fraud, please contact us at ****************.
Medical Records Clerk/Paralegal
Medical records clerk job in Baltimore, MD
Full-time Description
Established personal injury law firm looking to hire a Medical Records Clerk/Paralegal to collect, review and organize medical bills and reports. The ideal candidate will have experience collecting records in a personal injury setting, and will have experience using portals such as CIOX and ChartSwap. We foster a collegial and friendly work environment with a client-focused approach to successfully achieving financial results for our clients. A competitive salary of $45k to $60k+ per year based on experience along with a comprehensive benefits package will be provided.
Responsibilities
Review and organize medical records related to personal injury cases.
Assist attorneys in interpreting medical documents and terminology.
Communicate with healthcare providers to obtain necessary records and information.
Maintain and update client files and case management systems.
Prepare summaries of medical records for attorney review.
Requirements
Skills and qualifications:
Experience with electronic health records (EHR) systems
Excellent organizational and file management skills
Attention to detail and ability to identify relevant information within medical records
Effective communication skills to interact with healthcare providers and legal team members
Knowledge of HIPAA regulations and patient privacy laws
Nice-to-haves:
Familiarity with medical terminology and documentation.
Experience in a legal or healthcare setting.
Medical Records-Supply
Medical records clerk job in Columbia, MD
At Residences at Vantage Point, caring for people is our passion. We believe in serving the needs and wants of older adults - caring for them just as we'd care for a member of our own family. We offer our employees a competitive hourly rate or base salary, with an excellent benefits package after 60 days of employment. This includes:
Medical, dental and vision insurance coverage
403(b) retirement plan with a company match
Company-paid benefits, including short-term and long-term disability and basic life insurance
Paid holidays and vacation program
If this sounds like the type of place you'd like to work, we'd like to hear from you. For career information call ************. To submit your resume, please email *******************************. Your career awaits at Residences at Vantage Point.
MEDICAL RECORDS/SUPPLY CLERK
GENERAL SUMMARY: The Medical Records/Supply Clerk is responsible for answering Health Center telephones. Assists Health Center nursing and administrative staff with clerical duties. Responsible for maintaining and monitoring nursing and non-nursing supplies required to operate the department. Responsible for the proper recording, filing and upkeep of the Health Center medical records.
Primary Job Duties:
* Completes a Resident Status Change Notice (RSCN) on all Health Center admissions, discharges, deaths, and transfers, and distributes to all departments.
* Maintains the PAR level of all Health Services medical supplies.
* Maintains supply inventory on Orbits system.
* Places order for medical supplies, receives order and stocks shelves.
* Reviews medical supply charge book and assembles charge sheets for accounting.
* Orders D.M.E. supplies upon request for Health Center, Assisted Living, Rehab & Wellness Center.
* Will be the back up support for the Health Admin Asst/ Scheduler with scheduling staffing of Health Center, Assisted Living and RSA with flexible staff schedules; replaces staff as needed for call outs, vacations, etc.
* Maintains complete and accurate current and discharged residents' medical records.
* Sends correspondence to Providers relating to requested medical record information.
* Creates computer-generated face sheets for all residents.
* Assist as a CNA when needed to cover a shift or a few hours on Assisted Living, AL Memory Care or RSA.
* Prepares Health Center record emergency packets for use in the event of resident doctor appointments or ER transfer.
Salary Range: $16/hr - $18/hr
Auto-ApplyRecords Custodian / Records Management Technical Expert - U.S. Trade and Development Agency (USTDA)
Medical records clerk job in Arlington, VA
Requirements
Bachelor's degree in Information Management, Library Science, Public Administration, or a related field.
8+ years of experience in records management, archives, or information governance within a federal agency or contractor environment.
Demonstrated experience with NARA guidelines, FAR 4.7, and OMB/NARA directives (36 CFR, 1236, 1220 series).
Familiarity with FOIA, FISMA, and related federal information laws.
Strong knowledge of electronic recordkeeping systems, metadata standards, and data management software.
Excellent written and oral communication skills.
Certifications preferred: Certified Records Manager (CRM), Certified Information Professional (CIP), or NARA RM credentials.
Salary Description 85,000 - 120,000
Records Custodian / Records Management Technical Expert - U.S. Trade and Development Agency (USTDA)
Medical records clerk job in Arlington, VA
The Records Custodian / Records Management Technical Expert serves as the key technical lead and primary point of contact for all records management activities under the U.S. Trade and Development Agency's Information Resource Center (IRC). This position ensures full compliance with federal records management laws, NARA regulations, and USTDA policies governing the creation, maintenance, and disposition of official records.
Responsibilities
Act as the primary technical expert and liaison to the USTDA Records Management Officer (RMO) and National Archives and Records Administration (NARA).
Oversee the entire lifecycle of USTDA's Central Agency Files (CAF), including inventory, organization, classification, storage, and secure access.
Develop, update, and enforce procedures for the retention, disposition, and archiving of agency records in accordance with approved records schedules.
Manage electronic and paper records systems, ensuring integration with USTDA's digital repositories and databases.
Lead scanning, labeling, and indexing initiatives to maintain accurate metadata and efficient retrieval systems.
Provide guidance and training to USTDA staff on recordkeeping procedures, electronic records management, and compliance best practices.
Coordinate records transfer to NARA and oversee destruction or archiving in accordance with approved procedures.
Support the Freedom of Information Act (FOIA) program by identifying and retrieving responsive records for disclosure review.
Draft and maintain documentation, reports, and file management plans to support audit and compliance requirements.
Oversee the data flow diagrams, system documentation, and records structure charts supporting agency records systems.
Requirements
Bachelor's degree in Information Management, Library Science, Public Administration, or a related field.
8+ years of experience in records management, archives, or information governance within a federal agency or contractor environment.
Demonstrated experience with NARA guidelines, FAR 4.7, and OMB/NARA directives (36 CFR, 1236, 1220 series).
Familiarity with FOIA, FISMA, and related federal information laws.
Strong knowledge of electronic recordkeeping systems, metadata standards, and data management software.
Excellent written and oral communication skills.
Certifications preferred: Certified Records Manager (CRM), Certified Information Professional (CIP), or NARA RM credentials.
Salary Description 85,000 - 120,000
Medical Records Clerk
Medical records clerk job in Washington, DC
Altos Group is seeking a qualified Medical Records Clerk to provide services at the Court Services and Offender Supervision Agency, Re-entry and Sanctions Center, a residential facility that provides intensive assessments and reintegration programming for high-risk offenders and defendants with extensive substance abuse histories in Washington DC.
The Medical Records Clerk shall work under the contractor to perform a variety of medical records administrative tasks.
Order and maintain an adequate supplies of examination and treatment materials
Maintain medical records in accordance with Federal Confidentiality Regulations, 42 CFR, Part II
Provide telephone coverage for the medical services unit
Notify Unit Managers of residents who fail to appear for appointments
Enroll residents in the District of Columbia's Health Insurance Program (i.e., Alliance Healthcare System
Schedule appointments for external medical consultations.
Takes inventory and maintains sufficient quantities of medical items and supplies.
Procures discharge medications as well as medications ordered by non-Altos staff providers (note: procurement of medications from a source other than the contract pharmacy requires that the Medical Records Clerk use a Government vehicle to pick up these medications).
QUALIFICATIONS
A high school diploma.
A minimum of two (2) years of experience working as a Medical Records Clerk.
Abilities Required:
Excellent verbal and written communication skills. `
Able to maintain a professional demeanor and interface with high level medical providers, clients and Altos management and employees.
Superb customer service.
Detail-oriented and organized.
Reliable, dependable, and trustworthy, as well as able to maintain confidential information.
Must be able to safely drive government vehicle.
Patient Service Coordinator
Medical records clerk job in Annapolis, MD
The responsibilities of this job include, but are not limited to, the following:
Supervising all Front Office employees;
Registering and discharging patients accurately;
Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames;
Collecting patient payments accurately;
Answering incoming calls in a warm and friendly manner;
Submitting monthly staffing schedule for all Front Office employees;
Reviewing all Front Office reports;
Implementing established procedures and policies;
Assisting with training new Front Office employees;
Ensuring daily deposits are completed correctly;
Evaluating and completing employee performance evaluations as directed;
Organizing and conducting Front Office staff meetings;
Providing positive, warm and friendly customer service in all interactions;
Fostering teamwork and a positive, professional atmosphere;
Completing other duties as directed.
Minimum education and professional requirements include, but are not limited to, the following:
Employee must be at least 18 years of age;
High school graduate or equivalent;
Keyboarding experience required;
Excellent verbal and written communication skills;
One year of clerical experience preferred;
One year of supervisory experience preferred
Salary Range: $25.00 - $30.00, depending on experience.
Benefits and Other Compensation:
• Health, Dental and Vision insurance for employees and dependents
• Disability, Life and Long Term care insurance
• Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match)
• Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank
• Overtime Pay, Holiday Pay, Double time compensation for all holidays worked
• Discounted medical treatment at any Patient First location for employees and immediate family
• Bonuses include:
- Recruitment bonus
- Patient Care Performance bonus (center employees only)
- Weekend bonus (center employees only)
Auto-ApplyRecords Management Specialist
Medical records clerk job in Washington, DC
AETOS LLC is a Minority Owned CVE Certified Service Disabled Veteran Owned Small Business (SDVOSB) providing information technology solutions focused on building a business that is customer-centered and performance-oriented. At Aetos, we specialize in developing IT solutions to optimize functionality and efficiencies for government and commercial clients to meet their business needs.
Job Description
Records Management Position Requirements:
The candidate will be responsible for maintaining and enhancing an established compliant Records Management System (RMS) in M365 SharePoint environment. The candidate must be knowledgeable of the capabilities inherent to an M365 platform, to include Purview, that apply to creating a compliant records management environment. Candidate must have knowledge of the following :
Metadata and how to effectively apply this in SharePoint
The creation and management of a taxonomy of Record Series Codes (RSC)
Security access controls
The organization of Case Files
The application of records retention rules and disposition policies.
Candidate must be able to design and implement the configuration of the RMS in regard to how records are ingested and how security controls will be applied.
Candidate must have a working knowledge of DOD 5015.02 standards as criteria for establishing a compliant records management environment and must also understand the concept of litigation hold requests, FOIA, and audit and business need hold requests. Candidate must also understand the concept of communicating with NARA to align with NARA policies. Candidate will be required to create and respond to communications for and from all types of functional and technical customers through a variety of formats such as conference calls, emails, NARA taskers and directives, Service Hold Requests, File Plans and annual NARA requests regarding records managed by and for the client. An example would be addressing the NARA directive to perform an annual Records Management Program (RMP) assessment survey and submit to NARA's ePortal.
Candidate will be responsible for maintaining a Record Maintenance Support process and System Maintenance Support process that provides ongoing RM support to assess problems, seek process improvements and adhere to Federal Regulations. Candidate will work with client to establish internal policy and other governance to ensure the following are addressed in the time and/or manner specified/acceptable by the appropriate authority:
Advise in Agency-wide Annual RM Training.
Assess and embed RM capabilities in the design of current, or new systems.
Create and maintain RM Governance Policy and Guidance.
Respond to RM related inquiries (24 hours).
Respond and support any requests for information needed because of audit or internal or external analysis.
Respond to NARA inquiries and surveys.
Implement revisions to records retention schedule.
Provide support to incidents or inquiries related to various matters related to the Agency's RM program to include but not limited to records security, records transitioning, incidents-damaged, lost-spillage, RMS, and archiving.
Provide administrative support and guidance for creating and maintain current file plans and associated taxonomy to better enable configuration of systems retaining Agency's records.
The candidate will work closely with the client's Record Manager and/or Records Owners the following actions will be implemented to maintain system support:
Implement steps that include identifying and maintaining a current list of staff responsible completing files, training designated staff how to complete records file plan, tracking designated staff for ongoing reference.
Refer to completed Files Plans or like documents to assess how best to configure/automate SharePoint Purview and SharePoint collaboration sites to manage recordkeeping and non-recordkeeping records in a secure manner, and when applicable the routing of permanent records to NARA.
Identify and prioritize records for transition to SharePoint such as Finance, Personnel and Audit related supporting documents.
Develop an Agency-wide RM awareness training program.
Establish forums that enables Records Liaisons, Records Custodians or staff in similar roles to communicate in a practical/efficient manner. For example, FAQ Web Site, and Brown Bag Meetings.
Issue taskers or similar requests periodically (at a minimum every 12 month) to Process Owners/Records Liaisons to review if information applicable to them in the Agency's Records Retention Schedule-and Records File Plans is accurate/relevant/current.
Hold weekly meetings (at a minimum) with Records Management Office to discuss issuances/changes from NARA or other authorities within DoD
Ensure client record support system is on NARA's notification list to be kept informed of any activity that impacts clients RM program to include but not limited to training, updates to NARA tools for submission of SF115s and SF135s.
Attend meetings and/or training as required to stay abreast of changes to clients record management system, NARA record management guideline
Help implement the findings from NARA Self-Assessments where clients Record Management Program needs to improve such as with implementation of a RM training program; in-out processing protocol to ensure key records especially at the senior level are preserved; embedding RM in the Agency's vital records program; web site RM, email management and when applicable social media.
Qualifications
Bachelors degree in related field from an accredited institution
Must be able to pass DoD Public Trust background check
Preference to candidates who have an active CAC or have possessed one in the last few years
Must be available to work M-F 800 am to 500 pm EST
Must be available for possible travel up to 1 week per year.
Minimum five (5) years' experience managing records management programs.
Additional Information
Applicants must be authorized to work for any employer in the U.S. and reside in the U.S.
All your information will be kept confidential according to EEO guidelines.
Coordinator Patient Services
Medical records clerk job in Washington, DC
About the Job The individual in this position provides assistance in coordinating all the functions and activities related to patient access in the department including but not limited to front end customer service accurate patient registration in the approved organization electronic scheduling and billing systems on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments using the approved organization electronic scheduling and billing system Front Desk Module. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and supervises scheduling and front desk staff in conjunction with the Process Supervisor. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy policies procedures and standards.
Primary Duties and Responsibilities
Registration Process - Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management. Registers patients using the approved organization electronic scheduling and billing system patient scheduler system.Follows guidelines to avoid duplicate medical record assignment. Obtains and/or verifies complete demographic and insurance information from patient. Accurately enters complete demographics insurance information and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code assignment.Scheduling Process - Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements.Performs or insures the performance of daily scheduling edits as necessitated by provider schedule changes. Works closely with the Patient Services Supervisor and/or Department Administrator to ensure that the appointment scheduling office is appropriately staffed at all times. Schedules patient appointments using the approved organization electronic scheduling and billing system entering all required data elements as dictated by the Georgetown Physicians Group (GPG) GUH and departmental policies and procedures. Identifies patient's insurance ascertains GPG and GUH contract participation status (Par vs. Non-Par) and communicates contract participation status to patient.Coordinates the scheduling of surgical cases procedures and admissions for the department including staff adherence with GUH procedures and appropriate communication of GUH facilities policies and instructions to patients and families. Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or insures the performance of all master scheduling functions including development and maintenance of master schedules.Determines referral requirements creates a Referral in the approved organization electronic scheduling and billing systems and links to appointment or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate. Answers incoming calls for practice and provides information regarding services referrals etc.Using standard forms or Electronic Health Record (EHR) system records messages from patients referring physicians pharmacies and other clinical areas. Communicates with physicians and nurses. Throughout the business day ensures Automatic Call Distribution (ACD) system is functioning appropriately and reports any malfunctions immediately.Patient Arrival / Check-in & Check-out Processes - Coordinates the patient check-in and check-out process for department including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely statusing of all appointments collection and review of all encounter forms daily deposit of TOS payments and preparation of charge batches.Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Patient Services Supervisor and/or Department Administrator on daily activity and process improvement initiatives.Recommends and implements corrective actions as appropriate. Checks patients in completing all required steps including validating patient identity scanning required documents resolving all outstanding alerts collecting TOS payments and statusing appointments. Reconciles all monies collected batches payments and delivers to designated department resource for creation of bank deposit. Prepares encounter form batches for submission to Physicians Unified Billing Service (PUBS).Referrals Pre-certification and Authorization Process - Coordinates the referral pre-certification and authorization process for department including staff adherence to all GPG GUH and Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Determines in conjunction with the Process Supervisor and provider if an appointment can be rescheduled if there is a missing referral pre-certification or authorization. Coordinates communications with insurance companies patients and providers regarding eligibility verification benefits and deductible status and authorizations for office-based and Hospital services procedures and admissions.Ensures coordination with the Patient Financial Clearance Unit (PFCU) in obtaining any missing information for patient appointments. Ensures that eligibility and applicable authorizations are obtained prior to services being rendered for any and all accounts not previously verified through the PFCU.Coordinates documentation of referrals and authorizations in the approved organization electronic scheduling and billing systems including staff adherence to correct use of all applicable data fields in the Open Referral Module and on the ADF.Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines and compliance issues. Verifies eligibility and conformance to GPG GUH and departmental managed care requirements and contracts.Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment. Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.Patient Health Records - Adhering to GPG GUH and departmental policies and procedures will access patient Medical Records / Electronic Health Records (MR/EHR) for work related activities only to complete proper patient documentation in the health record or to view needed information in the patient chart as necessitated by job role or function.Adheres to most current work flows or processes developed within GPG or department. Assists in the supervision of the Scheduler Front Desk Administrative Support and Department Pre-certification / Authorization staff utilization of MR / EHR ensuring protocols are followed. Monitors staff phone notes prescription requests and other EHR updates for timeliness and appropriateness.Patient Satisfaction - Works with Patient Services Supervisor / Department Administrator to resolve physician and/or patient concerns related to front desk registration and scheduling or authorization operations. Provides resolution for patient services concerns whenever possible. Communicates areas of concern to the Process Supervisor / Department Administrator. Responds to patient complaints and facilitates resolution of service breakdowns. Monitors patient satisfaction results reviews with staff and collaborates in process improvements.Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive. Minimal Qualifications
Education
* Associate's degree AA degree preferred
Experience
* 3-4 years Experience in a customer service environment required
* Previous experience with an electronic health record system desired especially GE centricity EHR or Aria. required
* Previous experience with computerized registration systems and supervisory experience preferred
Knowledge Skills and Abilities
* Excellent interpersonal communication and customer service skills and good telephone etiquette.
* Knowledge of medical terminology.
* Effective oral and written communication skills.
* Ability to perform in a high pressure environment.
* Ability to organize and prioritize work.
* Ability to deal effectively and professionally with a variety of different individuals.
This position has a hiring range of
USD $23.65 - USD $42.03 /Hr.
General Summary of Position
The individual in this position provides assistance in coordinating all the functions and activities related to patient access in the department including but not limited to front end customer service accurate patient registration in the approved organization electronic scheduling and billing systems on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments using the approved organization electronic scheduling and billing system Front Desk Module. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and supervises scheduling and front desk staff in conjunction with the Process Supervisor. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy policies procedures and standards.
Primary Duties and Responsibilities
Registration Process - Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management. Registers patients using the approved organization electronic scheduling and billing system patient scheduler system.Follows guidelines to avoid duplicate medical record assignment. Obtains and/or verifies complete demographic and insurance information from patient. Accurately enters complete demographics insurance information and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code assignment.Scheduling Process - Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements.Performs or insures the performance of daily scheduling edits as necessitated by provider schedule changes. Works closely with the Patient Services Supervisor and/or Department Administrator to ensure that the appointment scheduling office is appropriately staffed at all times. Schedules patient appointments using the approved organization electronic scheduling and billing system entering all required data elements as dictated by the Georgetown Physicians Group (GPG) GUH and departmental policies and procedures. Identifies patient's insurance ascertains GPG and GUH contract participation status (Par vs. Non-Par) and communicates contract participation status to patient.Coordinates the scheduling of surgical cases procedures and admissions for the department including staff adherence with GUH procedures and appropriate communication of GUH facilities policies and instructions to patients and families. Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or insures the performance of all master scheduling functions including development and maintenance of master schedules.Determines referral requirements creates a Referral in the approved organization electronic scheduling and billing systems and links to appointment or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate. Answers incoming calls for practice and provides information regarding services referrals etc.Using standard forms or Electronic Health Record (EHR) system records messages from patients referring physicians pharmacies and other clinical areas. Communicates with physicians and nurses. Throughout the business day ensures Automatic Call Distribution (ACD) system is functioning appropriately and reports any malfunctions immediately.Patient Arrival / Check-in & Check-out Processes - Coordinates the patient check-in and check-out process for department including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely statusing of all appointments collection and review of all encounter forms daily deposit of TOS payments and preparation of charge batches.Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Patient Services Supervisor and/or Department Administrator on daily activity and process improvement initiatives.Recommends and implements corrective actions as appropriate. Checks patients in completing all required steps including validating patient identity scanning required documents resolving all outstanding alerts collecting TOS payments and statusing appointments. Reconciles all monies collected batches payments and delivers to designated department resource for creation of bank deposit. Prepares encounter form batches for submission to Physicians Unified Billing Service (PUBS).Referrals Pre-certification and Authorization Process - Coordinates the referral pre-certification and authorization process for department including staff adherence to all GPG GUH and Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Determines in conjunction with the Process Supervisor and provider if an appointment can be rescheduled if there is a missing referral pre-certification or authorization. Coordinates communications with insurance companies patients and providers regarding eligibility verification benefits and deductible status and authorizations for office-based and Hospital services procedures and admissions.Ensures coordination with the Patient Financial Clearance Unit (PFCU) in obtaining any missing information for patient appointments. Ensures that eligibility and applicable authorizations are obtained prior to services being rendered for any and all accounts not previously verified through the PFCU.Coordinates documentation of referrals and authorizations in the approved organization electronic scheduling and billing systems including staff adherence to correct use of all applicable data fields in the Open Referral Module and on the ADF.Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines and compliance issues. Verifies eligibility and conformance to GPG GUH and departmental managed care requirements and contracts.Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment. Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.Patient Health Records - Adhering to GPG GUH and departmental policies and procedures will access patient Medical Records / Electronic Health Records (MR/EHR) for work related activities only to complete proper patient documentation in the health record or to view needed information in the patient chart as necessitated by job role or function.Adheres to most current work flows or processes developed within GPG or department. Assists in the supervision of the Scheduler Front Desk Administrative Support and Department Pre-certification / Authorization staff utilization of MR / EHR ensuring protocols are followed. Monitors staff phone notes prescription requests and other EHR updates for timeliness and appropriateness.Patient Satisfaction - Works with Patient Services Supervisor / Department Administrator to resolve physician and/or patient concerns related to front desk registration and scheduling or authorization operations. Provides resolution for patient services concerns whenever possible. Communicates areas of concern to the Process Supervisor / Department Administrator. Responds to patient complaints and facilitates resolution of service breakdowns. Monitors patient satisfaction results reviews with staff and collaborates in process improvements.Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive. Minimal Qualifications
Education
* Associate's degree AA degree preferred
Experience
* 3-4 years Experience in a customer service environment required
* Previous experience with an electronic health record system desired especially GE centricity EHR or Aria. required
* Previous experience with computerized registration systems and supervisory experience preferred
Knowledge Skills and Abilities
* Excellent interpersonal communication and customer service skills and good telephone etiquette.
* Knowledge of medical terminology.
* Effective oral and written communication skills.
* Ability to perform in a high pressure environment.
* Ability to organize and prioritize work.
* Ability to deal effectively and professionally with a variety of different individuals.
Coordinator Patient Services
Medical records clerk job in Washington, DC
About the Job The individual in this position provides assistance in coordinating all the functions and activities related to patient access in the department including but not limited to front end customer service accurate patient registration in the approved organization electronic scheduling and billing systems on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments using the approved organization electronic scheduling and billing system Front Desk Module. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and supervises scheduling and front desk staff in conjunction with the Process Supervisor. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy policies procedures and standards.
Primary Duties and Responsibilities
Registration Process - Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management. Registers patients using the approved organization electronic scheduling and billing system patient scheduler system.Follows guidelines to avoid duplicate medical record assignment. Obtains and/or verifies complete demographic and insurance information from patient. Accurately enters complete demographics insurance information and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code assignment.Scheduling Process - Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements.Performs or insures the performance of daily scheduling edits as necessitated by provider schedule changes. Works closely with the Patient Services Supervisor and/or Department Administrator to ensure that the appointment scheduling office is appropriately staffed at all times. Schedules patient appointments using the approved organization electronic scheduling and billing system entering all required data elements as dictated by the Georgetown Physicians Group (GPG) GUH and departmental policies and procedures. Identifies patient's insurance ascertains GPG and GUH contract participation status (Par vs. Non-Par) and communicates contract participation status to patient.Coordinates the scheduling of surgical cases procedures and admissions for the department including staff adherence with GUH procedures and appropriate communication of GUH facilities policies and instructions to patients and families. Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or insures the performance of all master scheduling functions including development and maintenance of master schedules.Determines referral requirements creates a Referral in the approved organization electronic scheduling and billing systems and links to appointment or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate. Answers incoming calls for practice and provides information regarding services referrals etc.Using standard forms or Electronic Health Record (EHR) system records messages from patients referring physicians pharmacies and other clinical areas. Communicates with physicians and nurses. Throughout the business day ensures Automatic Call Distribution (ACD) system is functioning appropriately and reports any malfunctions immediately.Patient Arrival / Check-in & Check-out Processes - Coordinates the patient check-in and check-out process for department including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely statusing of all appointments collection and review of all encounter forms daily deposit of TOS payments and preparation of charge batches.Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Patient Services Supervisor and/or Department Administrator on daily activity and process improvement initiatives.Recommends and implements corrective actions as appropriate. Checks patients in completing all required steps including validating patient identity scanning required documents resolving all outstanding alerts collecting TOS payments and statusing appointments. Reconciles all monies collected batches payments and delivers to designated department resource for creation of bank deposit. Prepares encounter form batches for submission to Physicians Unified Billing Service (PUBS).Referrals Pre-certification and Authorization Process - Coordinates the referral pre-certification and authorization process for department including staff adherence to all GPG GUH and Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Determines in conjunction with the Process Supervisor and provider if an appointment can be rescheduled if there is a missing referral pre-certification or authorization. Coordinates communications with insurance companies patients and providers regarding eligibility verification benefits and deductible status and authorizations for office-based and Hospital services procedures and admissions.Ensures coordination with the Patient Financial Clearance Unit (PFCU) in obtaining any missing information for patient appointments. Ensures that eligibility and applicable authorizations are obtained prior to services being rendered for any and all accounts not previously verified through the PFCU.Coordinates documentation of referrals and authorizations in the approved organization electronic scheduling and billing systems including staff adherence to correct use of all applicable data fields in the Open Referral Module and on the ADF.Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines and compliance issues. Verifies eligibility and conformance to GPG GUH and departmental managed care requirements and contracts.Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment. Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.Patient Health Records - Adhering to GPG GUH and departmental policies and procedures will access patient Medical Records / Electronic Health Records (MR/EHR) for work related activities only to complete proper patient documentation in the health record or to view needed information in the patient chart as necessitated by job role or function.Adheres to most current work flows or processes developed within GPG or department. Assists in the supervision of the Scheduler Front Desk Administrative Support and Department Pre-certification / Authorization staff utilization of MR / EHR ensuring protocols are followed. Monitors staff phone notes prescription requests and other EHR updates for timeliness and appropriateness.Patient Satisfaction - Works with Patient Services Supervisor / Department Administrator to resolve physician and/or patient concerns related to front desk registration and scheduling or authorization operations. Provides resolution for patient services concerns whenever possible. Communicates areas of concern to the Process Supervisor / Department Administrator. Responds to patient complaints and facilitates resolution of service breakdowns. Monitors patient satisfaction results reviews with staff and collaborates in process improvements.Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive. Minimal Qualifications
Education
* Associate's degree AA degree preferred
Experience
* 3-4 years Experience in a customer service environment required
* Previous experience with an electronic health record system desired especially GE centricity EHR or Aria. required
* Previous experience with computerized registration systems and supervisory experience preferred
Knowledge Skills and Abilities
* Excellent interpersonal communication and customer service skills and good telephone etiquette.
* Knowledge of medical terminology.
* Effective oral and written communication skills.
* Ability to perform in a high pressure environment.
* Ability to organize and prioritize work.
* Ability to deal effectively and professionally with a variety of different individuals.
This position has a hiring range of
USD $23.65 - USD $42.03 /Hr.
Part-Time Freedom of Information Act (FOIA) Coordinator
Medical records clerk job in Fort Belvoir, VA
Amentum is hiring a part-time Freedom of Information Act (FOIA) Coordinator at our Ft Belvoir, VA location to provide contract support to the Government Information Program Specialist and will assist in performing a wide variety of duties related to FOIA/PA, Mandatory Declassification Review (MDR) and Records Information Management (RIM).
Responsibilities:
Managing receipt, processing and closure of FOIA/PA and MDR requests from the general public and/or DoD components or other executive agencies.
Maintaining FOIA database and RIM Program.
Researching, interpreting and applying FOIA/PA statutes and regulations.
Drafting formal responses, memoranda and other relevant documents for senior leadership.
Participating in training and staying abreast of current and new developments, recent court decisions, legislative activities, and Congressional and Department of Justice initiatives concerning the release of information to accurately invoke appropriate exemptions provided under the FOIA/PA, including the denial of information or records sought by the public.
Preparing/submitting mandatory FOIA reports to Department of Defense.
Analyzing and interpreting security classification guidance to justify declassification of agency records.
Providing uniform guidance and instruction to agency personnel involved in the processing of requests.
Processing PA complaints and performing initial investigation into allegations of illegal or improper activities related to the handling or release of protected information.
Investigating data breaches and recommending appropriate resolution and remediation.
Ensuring that a structure for all PA Systems of Records is established and records are maintained in accordance with Federal law and DoD directives.
Planning, controlling, directing, organizing, training, promoting and other activities involved with respect to records creation, maintenance, use, research, storage and disposition.
Submitting content for FOIA/PA website/portal.
Minimum Qualifications:
1-3 years FOIA and records management experience.
Must have an active Secret Us Government Clearance and the ability to obtain and maintain a Top Secret/SCI US Government Clearance. Note: US Citizenship is required to obtain a Secret Clearance.
Preferred Qualifications:
Active Top Secret US Government Clearance.
Knowledge of applicable legislation, DoD authority, information security concepts, principles, and practices; and National Archives and Records Administration (NARA) policies as they relate to the implementation of Freedom of Information/Privacy Act (FOIA/PA), Mandatory Declassification Review (MDR), and Records Information Management (RIM)
Ability to provide contractor support for:
Issues that require interpretation and adaptation of guidance to situations related to FOIA/PA; Consult and coordinate with DoD components and other government agencies on procedural issues to ensure consistent FOIA/PA processing government-wide; Conduct extensive record searches and recommend disclosure determinations, drafting a variety of written materials and correspondence related to requests for information under FOIA/PA.
Issues that require interpretation and adaptation of guidance to situations related to mandatory declassification of specific records under Executive Order 13526; Consult and coordinate with DoD components and other government agencies on procedural issues to ensure consistent processing government-wide; Recommend disclosure determinations, drafting a variety of written materials and correspondence related to requests for the declassification of clearly defined records.
Records management policies and procedures issues; Assist in ensuring RIM program is in accordance with DoD and NARA Federal Enterprise Architecture Records Management Profile statutory requirements.
Other areas under government lead's purview; Work requires analytical ability, judgment, discretion, and knowledge of a substantial body of administrative program principles, policies, and objectives.
Service Contract Act (SCA) Compensation & Benefits:
This is an hourly, overtime-eligible position that falls under the Service Contract Act (SCA). In accordance with the Health and Welfare provisions of the SCA, and in addition to your base hourly rate, you may be eligible to receive an additional health and welfare payment for each hour you work to ensure compliance with the minimums set forth by the act. The amount you are entitled to receive will vary depending upon the fringe benefits you select now and in the future.
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
Auto-ApplyHealth Information Specialist II (Onsite)
Medical records clerk job in Washington, DC
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Position Highlights:
Full-time Monday - Friday 8 AM - 4:30 PM EST; located in (Washington, DC)
Full time benefits including medical, dental, vision, 401K, tuition reimbursement - Paid time off (including major holidays)
in-person - Opportunity for growth within the company
You will:
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
Maintain confidentiality and security with all privileged information.
Maintain working knowledge of Company and facility software.
Adhere to the Company's and Customer facilities Code of Conduct and policies.
Inform manager of work, site difficulties, and/or fluctuating volumes.
Assist with additional work duties or responsibilities as evident or required.
Consistent application of medical privacy regulations to guard against unauthorized disclosure.
Responsible for managing patient health records.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
Ensures medical records are assembled in standard order and are accurate and complete.
Creates digital images of paperwork to be stored in the electronic medical record.
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Answering of inbound/outbound calls.
May assist with patient walk-ins.
May assist with administrative duties such as handling faxes, opening mail, and data entry.
May schedules pick-ups.
Assist with training associates in the HIS I position.
Generates reports for manager or facility as directed.
Must exceed level 1 productivity expectations as outlined at specific site.
Participates in project teams and committees to advance operational strategies and initiatives as needed.
Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
Other duties as assigned.
What you will bring to the table:
High School Diploma or GED.
Must be 18 years of age or older.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
1-year Health Information related experience.
Meets and/or exceeds Company's Productivity Standards
Basic computer proficiency.
Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English language.
Detail and quality oriented as it relates to accurate and compliant information for medical records.
Strong data entry skills.
Must be able to work with minimum supervision responding to changing priorities and role needs.
Ability to organize and manage multiple tasks.
Able to respond to requests in a fast-paced environment.
Bonus points if:
Previous production/metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:$16-$20.50 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our .
Auto-ApplyMedical Clerk
Medical records clerk job in Bethesda, MD
Job Description
About the Role:
In anticipation of future government awards, GiaCare Inc. is now accepting applications for Reference Laboratory Administrative Clerks to support Walter Reed National Medical Center in Bethesda, Maryland.
Education and Experience:
Degree/Education: High school diploma or General Educational Development (GED) equivalency.
At least 12 months of experience in a data entry position or other administrative support role requiring attention to detail skills using PowerPoint, Excel, Word and database software regularly. Medical terminology or medical background would be helpful, but not required.
Certifications:
Basic Life Support (BLS)
Medical terminology and Medical Administrative Specialist Certification desired.
Duties:
Track, follow up, and document reference lab orders, results, and reports using government systems (e.g., CHCS, AHLTA).
Receive, log, and process incoming specimen packages from referring labs; deliver specimens to appropriate sections.
Prepare specimens and maintain records for materials sent to outside labs; ensure results are promptly filed in patient medical records.
Organize and store lab materials, including paraffin-embedded tissue, glass slides, EM blocks, photographs, and reports.
Manage paperwork and working folders for each order; accession patients and update laboratory rosters and tracking logs.
Identify and resolve discrepancies in documentation with referring laboratories.
Select standard report templates based on test type and patient data; input findings for review or escalate if no template exists.
Retrieve and deliver pathology and cytology reports to appropriate recipients.
Serve as recorder for meetings; prepare agendas and minutes; track open items to completion.
Support quality assurance by compiling data and formatting standard operating procedures.
Benefits:
Medical Insurance (GiaCare pays for employees' medical benefits)
Vision Insurance
Dental Insurance
Short-Term Disability Insurance
Life and AD&D Insurance
Paid Time Off (PTO)
401k (Non-matching)
Employee Referral Program
About GiaCare:
GiaCare, Inc. is a proud woman-owned business founded with a clear and unwavering mission:
“To better the lives of our patients and caregivers through high-quality healthcare.”
We specialize in delivering comprehensive medical staffing solutions across the United States, with a core emphasis on serving the Department of Defense and other Federal Government agencies. Our team includes a diverse range of skilled healthcare professionals, enabling us to meet both permanent placement and travel staffing needs with precision and reliability.
GiaCare prides itself on providing mission-critical support where it matters most. We are especially honored to support our military communities by ensuring quality healthcare for active-duty service members, veterans, and their families.
At GiaCare, we are deeply proud of our exceptional workforce professionals who are not only highly qualified but also deeply committed to making a difference.
Join us today and become part of a purpose-driven team where our mission is to inspire, empower, and enhance lives within our communities and throughout our organization.
Radiology Scheduling/Registration Clerk
Medical records clerk job in Alexandria, VA
Job Description
Qualifications
Purpose & Scope:
Working as a member of a call center team, employee schedules, pre-registers, reschedules, and cancels patients for Outpatient Radiology procedures. Will also act as a liaison in communicating with Insurance Verification and Front Desk departments to ensure patient financial security.
Education:
High school diploma or equivalent is preferred.
Experience:
Under a year of experience in the healthcare field is preferred.
Certification/Licensure:
None.
Patient Service Coordinator - Physical Therapy
Medical records clerk job in Germantown, MD
Job DescriptionDescription:
Who we are:
Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic Partners is recruiting for an experienced Temporary Patient Service Coordinator.
What you will do:
Receives and directs incoming telephone calls politely
Accurately documents messages and forwards to therapists and personnel in a timely manner
Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls
Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues
Explains insurance benefits to patients
Manages cancellation list, filling open slots wherever possible
Ensures that patients sign in
Ensures patients present with required referrals
Generates new patients flowsheets and paperwork
Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record
Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes
Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow
Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on
Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system
Forwards all cash and checks to the Practice Administrator for preparation of deposit slip
Schedules follow up appointments as necessary
Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room)
Coordinates administrative supply orders
Manages the rescheduling of patients when a therapist has a change in schedule
Performs basic administrative tasks including scanning and faxing documentation
We'd love to hear from you if you:
High School Graduate
Excellent written and verbal communication skills
Able to multi-task and capable of remaining calm in a stressful situation
Able to use a multi-line telephone system and the billing computer program
Demonstrates keyboard proficiency
Demonstrates working knowledge of medical terminology
What we offer:
We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development.
Equal Opportunity Employer
Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.
Requirements:
Patient Service Coordinator
Medical records clerk job in Sterling, VA
Job DescriptionDescription:
Fairfax Family Practice Centers (FFPC) is seeking Patient Services Coordinators to join our team. The administrative support team members are a crucial part of our healthcare organization.
Fairfax Family Practice Centers
is an independent family medical practice, established over 50 years ago. With nine offices in Fairfax, Loudoun, and Prince William Counties and a dedicated team of primary care providers and staff, we have a rich history of providing exceptional patient-centered medical care to our community.
Our Patient Services Coordinators perform a variety of administrative activities to assist the medical team, patients and staff. This is an excellent opportunity to build strong, lasting patient relationships while working in a supportive and well-structured practice environment.
Responsibilities and Duties:
Performs scheduling duties such as verifying patient information, scheduling appointments for patients, requesting appropriate insurance information from patient to determine insurance eligibility.
Prepares and maintains patient information such as organizing lab results, reports, etc., reviews medical record and information requests and completing requests for information as needed, responds to requests regarding release of medical information.
Performs reception duties such as greeting patients, answering phones, providing accurate and pertinent information to callers, directing messages to appropriate team members.
Performs routine office-based patient account responsibilities such as collecting patient portion of coinsurance or copayments, checking patients out by reviewing patient encounter information and calculating/collecting appropriate payment, reconciling daily cash and charges, following up with patients on unpaid balances.
Performs administrative office tasks such as opening/closing office in accordance to policy, conducting inventory and maintaining supplies, assisting with special projects such as mass mailing and data entry, photocopying, scanning, and faxing documents as requested, maintaining the office to ensure a clean, professional appearance.
Requirements:
Basic Skills and Competencies:
Knowledge of basic accounting and medical office procedures.
Maintains positive interactions with patients under stressful conditions.
Able to examine documents for completeness and accuracy.
Communicates clearly and professionally.
Work effectively and professionally with co-workers.
Maintains patient confidentiality.
Possesses time management and organizational skills.
Possesses appropriate knowledge of medical terminology.
Adheres to corporate and office specific policies and procedures.
Demonstrates the ability to prioritize tasks in an efficient manner.
Ability to understand and comply with all HIPAA, OSHA, and safety guidelines.
Computer Skills:
Demonstrates ability to learn specific job-related software applications and other company supported computer applications.
Has experience with EMR applications.
Demonstrates knowledge of and experience using Microsoft Office Products.
Is proficient in basic computer skills, including email, web browsing, and online communication tools.
Minimum Qualifications:
Education: High school diploma or equivalent.
Experience: Preferred one year business office experience preferably in a medical office practice. Experience in primary care practice preferred.
Patient Service Coordinator
Medical records clerk job in McLean, VA
Reports To: Center Manager
Shift Schedule: Days, 7am - 5pm (varies)
Job Category: Administrative
Job Status: Non-Exempt
For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.
Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!
What we offer:
Paid time off (PTO) & 8 company paid holidays
Tuition reimbursement
401k with employer matching
Competitive health, vision and dental benefits
Employer paid long term disability benefits
Pet Wellness coverage, legal assistance and identity protection
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Tickets at Work- savings on favorite brands, travel, tickets, dining and more!
What you will do:
Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances
Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations,
Prepare charts for upcoming appointments and process medical records requests in an efficient manner.
Requirements
We require the following:
High school diploma or general education degree (GED) equivalent.
Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice.
Experience with Electronic Medical Records (EMR) systems, required.
Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security.
National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Patient Services Coordinator - Dietary (PRN | As Needed | Every Other Weekend)
Medical records clerk job in Washington, DC
Patient Services Coordinator - Dietary (PRN | As Needed | Every Other Weekend) - (250001SW) Description The Patient Services Coordinator will coordinate the daily flow of meal and formula delivery systems (MyDining), to expedite trays, cart transport, and retrieval of trays .
Will perform quality control audits of meal service as assigned.
Will respond to patient and nursing issues as appropriate.
Will perform the duties of any patient service position as needed and assist with directing department functions as needed.
May assist in call center as needed.
Qualifications Minimum EducationHigh School Diploma or GED (Required) A.
A.
Post High School certification or AA degree (Preferred) Minimum Work Experience3 years Related healthcare food service experience with knowledge of diets and infant formula (Required) Required Skills/KnowledgeBasic calculations (addition, subtraction, division, multiplication.
Ability to lift/push weights up to 50 pounds.
Ability to translate written instructions and numeric formula into special diet products and / or infant formula.
Ability to comprehend verbal and written instructions with minimal explanation.
Ability to perform basic information technology data entry and print functions.
Ability to independently solve problem and communicate solution or action to team members.
Able to perform duties independently with minimal supervision Functional AccountabilitiesAccountability and Job KnowledgeAble to perform the duties of all Patient Service department positions in accordance with the specification of each job description.
Coordinate activities of patient meal system to ensure patients are fed and or receive the appropriate nourishment or formula according to defined schedules; communicate with patients on meal requests in call center; monitor information in MyDining system.
Work closely with Patient Hospitality Associates and Nutrition Technicians to meet patient and nursing unit's needs including delivery of formula, floor stock , nourishments and off schedule meals.
Able to operate, maintain, and in-service employees on all patient service department equipment and operational procedures; show leadership and accountability working in any area of the patient services department.
Maintain temperature, cost and portion control of all products.
Perform safety checks in accordance with diet order and tray accuracy.
CommunicationCommunicate pertinent department, employee, and food information to Supervisor/Manager or Director.
First responder for patient issues.
Operate the wireless communication system between the Patient Hospitality associates and the department.
Communicate to facilities on meal delivery system equipment issues and follow-up on preventive maintenance.
Complete and document quality control indicators.
Safety and SanitationComply with maintenance of safety and sanitation standards of the department, institution and regulatory agencies.
ProfessionalismAdhere to all policies and procedures of the department and institution.
Maintain a professional image by adhering to department uniform guidelines.
Regularly adhere to department work schedules Organizational AccountabilitiesOrganizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location: District of Columbia-WashingtonWork Locations: CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010Job: DietaryOrganization: Patient ServicesPosition Status: R (Regular) - O - PRNShift: VariableWork Schedule: Every other weekend variable shifts Job Posting: Nov 19, 2025, 8:59:05 PMFull-Time Salary Range: 39062.
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Auto-ApplyHIM Clinical Documentation Specialist, PRN (Weekends)
Medical records clerk job in Towson, MD
The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women's and children's health and physical rehabilitation. UMMS is the fourth largest private employer in the Baltimore metropolitan area and one of the top 20 employers in the state of Maryland. No organization will give you the clinical variety, the support, or the opportunities for professional growth that you'll enjoy as a member of our team.
Overview
Job Description
Under the direction of the Site Manager of the Clinical Documentation Integrity (CDI) program, the Clinical Documentation Specialist (CDS) strives to achieve accurate and complete documentation in the inpatient medical record to support precise ICD-10-CM and ICD-10-PCS coding and reporting of high-quality healthcare data. The CDS is guided by the Association of Clinical Documentation Integrity Specialists (ACDIS) “Code of Ethics” and the American Health Information Management Association's (AHIMA) “Ethical Standards for Clinical Documentation Integrity Professionals” and the Official Guidelines for Coding and Reporting as approved by the Cooperating Parties.
Qualifications
Qualifications
Education
Registered Nurse (RN), Physician (MD), Physician Assistant (PA) , Certified Registered Nurse Practitioner (CRNP), Certified Coding Specialist (CCS), Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA).
Experience
Minimum of 2 years of experience reviewing Inpatient medical records as a Clinical Documentation Integrity Specialist, Coder/DRG Analyst with a clinical background, Care Manager, Utilization Review Specialist, or Quality Review Specialist or
Strong Clinical Background
Minimum of 3 years chart abstraction/chart review experience
Licensures/Certifications
Must obtain certification as a Certified Clinical Documentation Specialist (CCDS) via ACDIS or a Certified Documentation Integrity Practitioner (CDIP) via AHIMA within 2 years of hire or eligibility.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Compensation:
Pay Range: $38.67-$58.05
Other Compensation (if applicable):
Review the 2025-2026 UMMS Benefits Guide
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Medical Records Clerk/Paralegal
Medical records clerk job in Baltimore, MD
Job DescriptionDescription:
Established personal injury law firm looking to hire a Medical Records Clerk/Paralegal to collect, review and organize medical bills and reports. The ideal candidate will have experience collecting records in a personal injury setting, and will have experience using portals such as CIOX and ChartSwap. We foster a collegial and friendly work environment with a client-focused approach to successfully achieving financial results for our clients. A competitive salary of $45k to $60k+ per year based on experience along with a comprehensive benefits package will be provided.
Responsibilities
Review and organize medical records related to personal injury cases.
Assist attorneys in interpreting medical documents and terminology.
Communicate with healthcare providers to obtain necessary records and information.
Maintain and update client files and case management systems.
Prepare summaries of medical records for attorney review.
Requirements:
Skills and qualifications:
Experience with electronic health records (EHR) systems
Excellent organizational and file management skills
Attention to detail and ability to identify relevant information within medical records
Effective communication skills to interact with healthcare providers and legal team members
Knowledge of HIPAA regulations and patient privacy laws
Nice-to-haves:
Familiarity with medical terminology and documentation.
Experience in a legal or healthcare setting.