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Medical records clerk jobs in Delaware - 90 jobs

  • PATIENT SERVICES REP

    Cooper University Health Care 4.6company rating

    Medical records clerk job in Claymont, DE

    About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives. Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls. Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach. Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and workqueues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling). Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls. Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations. Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. Other duties as assigned by the manager. Experience Required * Minimum one year of recent registration or billing experience working in a medical facility preferred. * Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. * Epic experience preferred. * Excellent organizational, written/verbal communication and teamwork skills. * Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. Special Requirements Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. Must possess excellent communication skills both verbal and written. You must be skilled in the use of computers.
    $31k-35k yearly est. 1d ago
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  • Healthcare Revenue Cycle / HIM Manager

    Oracle 4.6company rating

    Medical records clerk job in Dover, DE

    As a Healthcare Revenue Cycle / HIM Manager, your responsibilities will include: 1. Supporting a remote team for daily operations of the healthcare revenue cycle / healthcare coding department. 2. Identifying and implementing strategies to accelerate the revenue cycle by reducing accounts receivable days, improving cash flow, and enhancing profitability. 3. Managing account reconciliation, pre-collection, and post-collection activities to ensure accuracy and timeliness. 4. Identifying and resolving issues that affect revenue cycle performance using analytical and problem-solving skills. 5. Collaborating with cross-functional teams, including billing, coding, and clinical operations, to ensure the effectiveness of the revenue cycle process. 6. Training and mentoring staff on revenue cycle processes and best practices. 7. Staying abreast with the latest trends and regulations in the healthcare industry to ensure compliance and operational efficiency. 8. Developing and implementing policies and procedures to enhance operational efficiency and improve revenue cycle performance. 9. Providing regular reports and updates to senior management about the status and performance of the revenue cycle. 10. This individual will manage routine client meetings to obtain updates on initiatives and address any issues. Qualifications: The ideal candidate for the Healthcare Revenue Cycle / HIM Manager will have the following qualifications: 1. A minimum of 7 years of experience in healthcare revenue cycle management, including account reconciliation, pre-collection, and post-collection. 3. Strong knowledge of healthcare financial management and medical billing processes. 4. Exceptional analytical and problem-solving skills with a strong attention to detail. 5. Proficient in using healthcare billing software and revenue cycle management tools, with a strong background in Oracle Health (Cerner) software. 6. Strong leadership skills with the ability to manage and motivate a team. 7. Excellent communication and interpersonal skills with the ability to interact effectively with all levels of the organization. 8. Strong knowledge of federal, state, and payer-specific regulations and policies. 9. Ability to work in a fast-paced environment and manage multiple priorities. **Responsibilities** Analyzes business needs to help ensure Oracle's solution meets the customer's objectives by combining industry best practices and product knowledge. Effectively applies Oracle's methodologies and policies while adhering to contractual obligations, thereby minimizing Oracle's risk and exposure. Exercises judgment and business acumen in selecting methods and techniques for effective project delivery on small to medium engagements. Provides direction and mentoring to project team. Effectively influences decisions at the management level of customer organizations. Ensures deliverables are acceptable and works closely with the customer to understand and manage project expectations. Supports business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain credibility. Manages the scope of medium sized projects including the recovery of remedial projects. Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.** **Range and benefit information provided in this posting are specific to the stated locations only** US: Hiring Range in USD from: $87,000 to $178,100 per annum. May be eligible for bonus and equity. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. Oracle US offers a comprehensive benefits package which includes the following: 1. Medical, dental, and vision insurance, including expert medical opinion 2. Short term disability and long term disability 3. Life insurance and AD&D 4. Supplemental life insurance (Employee/Spouse/Child) 5. Health care and dependent care Flexible Spending Accounts 6. Pre-tax commuter and parking benefits 7. 401(k) Savings and Investment Plan with company match 8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation. 9. 11 paid holidays 10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours. 11. Paid parental leave 12. Adoption assistance 13. Employee Stock Purchase Plan 14. Financial planning and group legal 15. Voluntary benefits including auto, homeowner and pet insurance The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted. Career Level - IC4 **About Us** As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
    $87k-178.1k yearly 60d+ ago
  • EHR/EMR Principal Data Analyst

    RELX 4.1company rating

    Medical records clerk job in Delaware

    Are you a collaborative Data Engineer with a EHR/EMR background looking to work for a mission driven global organization? Do you consider yourself a SME in the EHR/EMR Data Analytics space? About the role - We are seeking a Principal Data Analyst with an EHR/EMR expertise to provide the technical and operational expertise that supports ClinicalPath's sales, implementation, and product teams. This role combines a deep understanding of EHR integrations with hands-on technical skills in SQL, reporting, and automation. You will be a key partner in customer-facing technical discussions-helping clarify integration requirements, supporting security and compliance assessments, and ensuring a seamless handoff into implementation. This position is ideal for someone who thrives at the intersection of technology, healthcare workflows, and customer engagement. About the team - ClinicalPath is a clinical decision-support system used mainly in cancer care. It gives doctors evidence-based treatment pathways so they can choose the best possible care plan for each patient. Requirements Possess extensive and current SQL skills for query writing, optimization, and troubleshooting. Have a deep familiarity with EHR/EMR systems and integration workflows, including HL7, FHIR, and ADT message formats. Experience supporting or executing technical assessments, security reviews, or RFPs. Possess the ability to easily communication with both technical and clinical stakeholders. Proven ability to manage and maintain technical documentation and customer-facing collateral. Experience in technical or customer-facing role (product operations, solutions engineering, or technical account management). Understanding of cloud infrastructure (AWS, Azure) and healthcare data security best practices. Responsibilities Customer & Sales Support Participating in customer-facing technical and sales discussions to assess EHR integration needs, data exchange requirements, and clinical workflows. Providing expert guidance on interoperability standards (HL7, FHIR, ADT, API integrations) and their application within the ClinicalPath platform. Supporting the completion of technical documentation, risk/security questionnaires, and compliance assessments (HIPAA, ISO 27001). Maintaining and refresh demo environments (Figma-based and live) to ensure technical accuracy and consistency with current product capabilities. Serving as a technical liaison during the contracting and pre-implementation phase, ensuring accurate documentation and clear communication of requirements. Technical Execution & Operations Writing, optimizing, and troubleshooting SQL queries to support reporting, analytics, and data-driven product operations. Developing and maintaining recurring reporting and extract processes, including payer, client, and internal data feeds. Maintaining up-to-date technical documentation, architecture diagrams, and internal FAQs to support consistency and knowledge sharing. Cross-Functional Collaboration & Improvement Partnering closely with product, implementation, and customer success teams to translate customer requirements into clear, actionable specifications. Identifying opportunities to streamline demo, handoff, and documentation processes for greater operational efficiency. Contributing to product and process improvements based on recurring customer feedback or integration challenges. Supporting data analysis and technical insights for leadership teams across sales, product, and operations. Elsevier is a global leader in advanced information and decision support for science and healthcare. We believe that by working together with the communities we serve, we can shape human progress to go further, happen faster, and benefit all. For more than 140 years, we've helped impact makers to advance science and healthcare to advance human progress, and that same mission drives us today. U.S. National Base Pay Range: $115,400 - $192,300. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Maryland, the base pay range is $121,200 - $201,900.If performed in New Jersey, the base pay range is $130,284 - $208,116. This job is eligible for an annual incentive bonus. We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $60k-89k yearly est. Auto-Apply 4d ago
  • Records Management Specialist

    State of Delaware 4.0company rating

    Medical records clerk job in Dover, DE

    Summary Statement This position will report to the Departmental Records Unit and is responsible for records management for the divisions therein. Incumbents will process records requests, review subpoenas, and redact records. Essential Functions Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, employees can complete job duties of a similar kind not specifically listed here. Coordinates and manages the maintenance, storage, retrieval, retention, and disposal of an organization's records including physical, electronic, and digital files, documents, reports, and other information. Applies and ensures compliance with applicable laws, rules, regulations, standards, policies, and procedures, including procedures on security, confidentiality, and authorized access of records. Reviews, processes, and evaluates information for completeness and accuracy, and resolves discrepancies by researching and correcting inaccurate records. Creates and maintains a variety of record-keeping systems or logs to file, track, and retrieve documents or other information. Prepares, maintains, and implements records retention schedules and disposes of records in accordance with legal and organizational requirements. Recommends appropriate length of retention period, method of storage and disposal, and consults with records management or storage facility staff, as required. Uses a variety of card files, microfiche/microfilm records, logs, and imaging or information systems, as well as computer software, to enter, update, modify, delete, retrieve, and report on information, records, and documents. Performs office support activities such as preparing and distributing correspondence, billing, payment, or other documents; or creating, maintaining, updating, and merging documents or data. Participates in developing and maintaining quality control and related records handling and management procedures, practices, and guidelines. Educates and trains staff on proper record-keeping practices and policies. Monitors and evaluates the performance of record-keeping systems and makes recommendations for improvements. May evaluate and fulfill requests from the public and state agencies for public records. Performs other related duties as required. Job Requirements JOB REQUIREMENTS for Records Management Specialist Applicants must have education, training and/or experience demonstrating competence in each of the following areas: One year of experience in record keeping such as maintaining, filing, tracking, and retrieving physical, electronic, and digital documents, reports, or other information. One year of experience in document processing such as reviewing and evaluating records for completeness and conformity with laws, rules, regulations, standards, policies, and procedures, resolving deficiencies, and tracking and monitoring activities. One year of experience in using an automated information system to enter, update, modify, delete, retrieve/inquire, and report on data. Six months' experience in using standard computer software/applications to create documents, develop spreadsheets, or maintain/update databases. OR Possession of an Associate's degree or higher. Conditions of Hire Applicants must be legally authorized to work in the United States. The State of Delaware Executive Branch participates in the Federal E-Verify system where the State will provide the federal government with each new hires Form I-9 information to confirm that you are authorized to work in the U.S. For more information refer to our job seeker resources. Pre-employment Drug Testing: Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process. Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire. All new hires are required to report to the Statewide New Employee Orientation (SNEO) on their first day of employment. Sessions are held at designated locations in Kent or New Castle County. This position is a classification organized under an exclusive bargaining representative (labor organization) that has been elected by employees as their representative for collective bargaining and other applicable terms and conditions of employment, in accordance with Title 29, Chapter 59 and Title 19, Chapter 13 and 16. This position is covered by a collective bargaining agreement based on its individual terms. Benefits To learn more about the comprehensive benefit package please visit our website at ********************************** Selection Process The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements. Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at StateJobs.Delaware.gov. Accommodations Accommodations are available for applicants with disabilities in all phases of the application and employment process. TDD users may request an auxiliary aid or service by calling ************** or by visiting delawarerelay.com. You may also call ************** or email DHR_************************ for additional applicant services support. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.
    $50k-71k yearly est. 2d ago
  • Medical Records Technicians

    Jamison 4.2company rating

    Medical records clerk job in New Castle, DE

    Jamison Professional Services, Inc. (“Jamison”) is currently seeking a qualified and motivated candidate for the position of Medical Records Technicians Please provide a copy of your resume (not to exceed two (2) pages) that includes work experience and educational history directly related to the task and functions intended to be performed under this opportunity. Selected candidates must be available for interview and ready to start, if needed. Job Title: Medical Records Technicians | New Castle, Delaware area MINIMUM QUALIFICATIONS: Experience in Military Occupational Specialty 68G is a ++ Knowledge with Medical Operational Data System (MODS), Medical Protection System (MEDPROS), Electronic Medical Management Processing System (eMMPS) is a ++ Strong organizational and communication skills, both written and oral Experience with Microsoft Office Suite (MS Teams, Excel, Word, and Outlook) High School Diploma US Citizen Preferred: 2 years of experience or Diploma/Associate's Degree: Health Record Technology or Health Information Management Field. DUTIES/RESPONSIBILITIES: Medical Records Technicians will be responsible for managing and maintaining patient health information, ensuring its accuracy, completeness, and accessibility. Technicians will compile, organize, and update patient records, both paper-based and electronic, using electronic health record (EHR) systems and health information management (HIM) software. Other duties may also include reviewing and coding patient data and ensuring compliance with regulatory standards like HIPAA. WORK SCHEDULE: Monday through Thursday between the core hours of 7AM and 5PM. However, there may be occasions when work is required other than normal business hours, including on weekends, to fulfill requirements under this position. Some telework is authorized. PRIMARY PLACE OF PERFORMANCE: New Castle, Delaware TRAVEL: N/A CLEARANCE LEVEL REQUIRED: Must be able to pass a Federal Background check. JAMISON CORPORATE OVERVIEW: Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), Certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta, Georgia. We specialize in providing professional management, administrative, healthcare, court reporters and transcriptionist experts, and document/record and telehealth operational support solutions to U.S. Government, State, and commercial clients. Jamison is a nationwide professional staff augmentation company, that helps commercial clients and government agencies expand their talent acquisition reach by sourcing, assessing, developing, and managing the talent that enables them to be successful. Jamison offers a wide range of employment opportunities in the commercial and government sectors. We seek employees who share our values of service excellence, integrity, and professionalism. Jamison affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and/or discrimination. In addition, Jamison adheres to the equal employment opportunity requirements of all states and localities in which it does business. Jamison's commitment to equal opportunity is applied through every aspect of the employment relationship, including, but not limited to, recruitment, selection, placement, training, compensation, promotion, transfer, termination, and all other matters of employment. Applicants may be required to successfully complete an online assessment to determine qualifications for positions requiring specific skills. All applications must be submitted through our application system at: *************************************
    $29k-38k yearly est. 60d+ ago
  • Hierarchical Condition Category (HCC) Coding Specialist

    Highmark Health 4.5company rating

    Medical records clerk job in Dover, DE

    This job will deliver value to the Health Plan, and its beneficiaries enrolled in Risk Adjusted government programs such as Medicare Advantage (MA) and Affordable Care Act (ACA), using skills including but not limited to Hierarchical Condition Category (HCC) Coding, medical coding, clinical terminology and anatomy/physiology, Centers for Medicare and Medicaid Services (CMS) coding guidelines, and Risk Adjustment Data Validation (RADV) Audits. Works closely with physicians, team members, Quality, Compliance, partners at Enterprise and leadership to identify and deliver high quality and accurate risk adjustment coding. Supports all Remote Patient Monitoring (RPM) risk adjustment projects to comply with all CMS requirements by analyzing physician documentation and interpreting into ICD10 diagnoses and HCC disease categories. Supports other key objectives to drive capture of correct Risk Adjustment coding including documentation improvement, provider education, analyzing reports, and identifying process improvements. **ESSENTIAL RESPONSIBILITIES** + Performs HCC coding on projects for MA, ACA, and End Stage Renal Disease (ESRD). Flexes between coding projects, including Retro and Prospective, with different MA, ESRD, and ACA HCC Models; works independently in various coding applications and electronic medical record systems to support departmental goals. Adheres to CMS Guidelines for Coding and Highmark's Policy and Procedures to guide HCC coding decision making. Maintains RPM coding accuracy and productivity requirements. + Assists with Regulatory Audits by performing first coding review and ranking of charts. Build partnerships and work within coding teams and internal partners critical to HCC coding. + Participates on ad-hoc projects per the direction of Leadership to address the needs of the department. Provides recommendations for process improvements and efficiencies. + Engages in RPM Coding educational meetings and annual coding Summit. + Other duties as assigned. **EDUCATION** **Required** + None **Substitutions** + None **Preferred** + Associate degree in medical billing/coding, health insurance, healthcare or related field preferred. **EXPERIENCE** **Required** + 3 years HCC coding and/or coding and billing **Preferred** + 5 years HCC coding and/or coding and billing **LICENSES or CERTIFICATIONS** **Required** (any of the following) + Certified Professional Coder (CPC) + Certified Risk Coder (CRC) + Certified Coding Specialist (CCS) + Registered Health Information Technician (RHIT) **Preferred** + None **SKILLS** + Critical Thinking + Attention to Detail + Written and Oral Presentation Skills + Written Communications + Communication Skills + HCC Coding + MS Word, Excel, Outlook, PowerPoint + Microsoft Office Suite Proficient/ - MS365 & Teams **Language (Other than English):** None **Travel Requirement:** 0% - 25% **PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONS** **Position Type** Remote Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Occasionally Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required No Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Rarely **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ **Pay Range Minimum:** $26.49 **Pay Range Maximum:** $41.03 _Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J273522
    $26.5-41 hourly 31d ago
  • Inpatient Facility Coder

    Nemours Foundation

    Medical records clerk job in Wilmington, DE

    Nemours is seeking a Coder! This position is responsible for the proper coding and abstracting of inpatient facility medical records using ICD-10-CM diagnosis and PCS codes in accordance with ICD 10 CM and PCS coding conventions and the Official Guidelines for Coding and Reporting. Knowledge and adherence to the Official Coding Guidelines for ICD 10 CM and PCS is required. Participation in on-going coding training and education is essential and required for this position. Maintaining annual coding certification through the American Health Information Management Association (AHIMA) or the AAPC is also required. Responsibilities: * Translate diagnostic and procedural documentation into the appropriate ICD-10-CM, PCS, SOI, and ROM assignments * Select the appropriate principal diagnosis code, secondary diagnoses, and procedure codes according to the UHDDS. * Analyze the circumstances of admission to ensure proper sequencing, selection of discharge disposition, and Present on Admission (POA) assignment. * Appropriate capture Complications and Comorbidities. * Ensure appropriate DRG assignment. * Identify cases that require further clarification based on the clinical indicators in the record. * Communicate and work with the Clinical Documentation Specialist. * Review medical record information using Epic. * Abstract records in an accurate manner according to established procedures and guidelines. * Meet and/or exceed coding quality and productivity standards. * Review and address coding validation edits, 3M edits, and participate in Coding Prebill reviews as well as peer reviews. * Demonstrate and incorporate a working knowledge of the Epic system for retrieval of clinical data for coding purposes. * Assist with coding shadowing and cross training as needed. Qualifications: * High School Diploma required; Associate Degree is preferred. * Certified Coding Specialist Certification (CCS), Certified Inpatient Coder (CIC), or CPC is required. * Minimum one year coding experience is required. * Knowledge of the Official Coding Guidelines for ICD 10 CM and PCS is required. * Previous experience with All Patient Refined (APR) Diagnostic Related Groups (DRGs) is preferred. * Pediatric inpatient coding experience is preferred.
    $45k-70k yearly est. Auto-Apply 60d+ ago
  • Trainee industrial clerk (m/f/d) with additional qualification in international business management

    Bell Food Group

    Medical records clerk job in Delaware

    Would you like to work in purchasing, sales, financial accounting or production planning later on? After completing their training, industrial clerks are employed in almost all areas and are therefore the all-rounders in the company. Contract type Apprenticeship Workload 100% Working time model Flexitime Start of employment 01.09.2026 Hügli Nahrungsmittel GmbH Güttingerstrasse 23 78315 Radolfzell Calculate route Language German What we offer Work-life balance More than 30 days off per year and flexible working hours on a 4.5 day week mean you can start the weekend early. Mobility Thanks to our travel allowance, good public transport connections and plenty of parking spaces for cars and bicycles, our employees can travel easily. Professional development opportunities The highlight is the period spent working abroad, and you can also expect regular meetings with short training sessions, independent projects and a job guarantee (at least six months). Health All employees have the opportunity to take advantage of sports, leisure and wellness programmes throughout Germany with HANSEFIT. Company events A variety of company events ensure a great community and a family atmosphere at work. Fair wages and social benefits Our trainees also benefit from holiday pay, annual bonuses and a company pension scheme. = total Items ? 'h-0 m-0 p-0 opacity-0 invisible w-0' : 'opacity-100 visible w-fit'"> Show more Your tasks During your apprenticeship * you will organize the purchase of raw materials and packaging materials with our procurement department * get to know our sales divisions including their marketing departments * . their marketing departments * work in our administrative departments of Finance and Accounting and Human Resources * go through the various areas of our Group-wide IT organization * support our Development and Quality Assurance departments * assist with our production processes Further information on the profession can be found here. * Training starts on 1 September 2026 * The training is organized according to a structured training plan covering all relevant departments * The vocational school responsible is the Stockach Vocational School Centre * The training lasts 3 years What you bring with you * At the start of your apprenticeship, you will have completed a technical college entrance qualification or A-levels with good grades in the core subjects * You are interested in business management topics * You have good language skills in English as well as French or Spanish * You have a high level of commitment, reliability and independence * You are characterized by the ability to work in a team and diligence
    $25k-35k yearly est. 60d+ ago
  • Health Information Mngmnt Services Coord. IV - M-F, 8a-4:30p

    Christiana Care Health System 4.6company rating

    Medical records clerk job in Wilmington, DE

    Job Details Health Information Management Services Coord. IV - M-F, 8a-4:30p PRIMARY FUNCTION: Responsible for coordinating the daily activities in the Document Imaging area. PRINCIPAL DUTIES AND RESPONSIBILITIES: Coordinates daily Document Imaging functions and delegates work assignments to the Document Imaging staff. Keeps Supervisor informed of status of work, potential issues and concerns. Coordinates work schedules and workflow of all Document Imaging staff at Christiana to assure timely processing of records. Responsible for activities associated with timely chart collection, accounting for records through the chart tracking system, retrieval of missing records or parts of records, record preparation for scanning and indexing for in-house processing. Informs HIMS management staff and nurse managers of issues or concerns with retrieving records and completes event reports when necessary. Maintains communication with Nurse Managers, Ambulatory Offices and internal departments. Monitors the location of records in the chart tracking system, volume of batches to be indexed in Cerner Work Queue Manager as well as Solarity workbaskets. Documents and informs appropriate staff and management of issues or concerns. Completes patient matching for direct messages sent to PowerChart Message Center from external facilities/providers. Prep/scan/index records in absence of the document imaging clerk. Works with departmental and interdepartmental employees to aid in the timely processing of records. Assists with regular quantitative and qualitative reviews in all Document Imaging areas including accurate performance of check-in process, preparation of records for scanning, record scanning and import of records. Assists with support of scanning activities including timely completion of scanning priority records. Collaborates with the HIMS MPI team to correct images in the EHR. Responsible for validating and completing requests for corrections to scanned images stored in the electronic document imaging system. Responsible for quality checking scanned patient records for accurate indexing of documents and scanned image quality. Assists in training/cross training employees. Provides input on performance appraisals and participates in improving employee performance. Maintains thorough knowledge of Christiana Care Policies and departmental policies, procedures and systems. Recommends changes to policies and procedures as warranted to assist staff in meeting the demands of the Document Imaging area. Utilize general office equipment and computer systems/software applications necessary to perform job functions. Uses Microsoft, Cerner/Oracle, Solarity applications, as well as other computer applications for proper routing of records and tracking account status. Perform assigned work safely, adhering to established departmental safety rules and practices; reports to supervisor, in a timely manner, any unsafe activities, conditions, hazards, or safety violations that may cause injury to oneself, other employees, patients and visitors. EDUCATION AND EXPERIENCE REQUIREMENTS: High School Graduate or Equivalent, preferably with college credits. Minimum of 2 years of document imaging experience, preferably in an HIM department. In lieu of direct document imaging experience, an associate degree from an accredited HIM program is required. WORKING CONDITIONS: Routine Office Environment. Travel between Christiana Care locations. Hourly Pay Range: $19.84 - $29.76 This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements. Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. Post End Date Jan 22, 2026 EEO Posting Statement ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit *********************************************************
    $19.8-29.8 hourly Auto-Apply 4d ago
  • Patient Service Representative (PSR) - Clinic

    Aurora Health Care 4.7company rating

    Medical records clerk job in Delaware

    Department: 09122 AMG DePere - Front End Staff Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday - Friday, typically between 8am - 5pm but on occasion may start as early as 7am or be as late as 8pm. Schedule may include some nights and weekends. The schedule is put out approximately 45 days in advance for planning. Pay Range $19.80 - $29.70Major Responsibilities: Greets patients and visitors and responds to routine requests for information. Answers telephone, screens calls, and takes messages. Registers patients; obtains demographic and insurance information; verifies insurance coverage, collects co-pays, deductibles, and previous balances; posts payments and updates demographic and insurance information. Schedules patient appointments and coordinates cancellations, reschedules, and additions to schedules. Provides accurate, detailed information regarding test preparations, time patient to arrive, and any other directional information needed by patient. Updates insurance, financial responsibility and other data when changes or additions occur, and communicates to patient as appropriate. Ensures insurance and patient information obtained is complete and accurate, applying acquired knowledge of government and third party payer requirements. Identifies, reports, and resolves problems regarding registration to appropriate individuals and departments. Monitors patient flow to ensure they are cared for in the most efficient and courteous manner. Offers various assistance to patients to include: arranging transportation needs, providing directions, locating wheelchair, etc. Performs visit closure including checking out patients after visit, scheduling follow-up appointments, and providing patients with a visit summary. May file, retrieve, and/or deliver patient information and/or records, and completes required forms/documentation. Licensure, Registration, and/or Certification Required: None Required. Education Required: High School Graduate. Experience Required: No experience required. Knowledge, Skills & Abilities Required: Excellent customer service skills. Excellent communication (written and verbal) and interpersonal skills; ability to effectively communicate with a variety of patients, staff and physicians. Intermediate computer skills including experience in using personal computers; including Microsoft Office or similar applications, and electronic mail. Training or experience in keyboarding/data entry with an emphasis on speed and accuracy. Excellent organizational skills. Ability to read and understand verbal and written instructions, and to sort and file information alphabetically and numerically. Ability to work in a fast paced environment with a strong attention to detail and accuracy. Physical Requirements and Working Conditions: Exposed to normal medical office environment, may be exposed to potentially ill patients. Must be able to sit for extended periods of time. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $19.8-29.7 hourly Auto-Apply 6d ago
  • Health Information Management Specialist/Medical Records

    Westside Family Healthcare 4.0company rating

    Medical records clerk job in Wilmington, DE

    Full-time Description WESTSIDE IS LOOKING FOR MEDICAL RECORDS/HEALTH INFORMATION SPECIALISTS! JOIN A CARING, DEDICATED TEAM WHO HELPS PATIENTS AND FAMILIES GAIN ACCESS TO HEALTHCARE, AND NAVIGATE COMMUNITY SERVICES AND RESOURCES. Westside Family Healthcare is a nonprofit organization that provides high quality primary medical care without regard to ability to pay. The Health Information Management (HIM) Specialist gathers, processes, and maintains patient medical records in compliance with ethical, legal, and HIPAA confidentiality regulations. Since opening our doors in 1988, Westside has been driven by our mission to improve the health of our communities by providing equal access to quality healthcare, regardless of ability to pay. With 240 team members, five health centers, one mobile health unit and over 27,000 patients all across Delaware, Westside is committed to improving health, one patient, one family, one community at a time. WORKING AT WESTSIDE MEANS WORKING IN A PRIMARY CARE MEDICAL HOME. A Primary Care Medical Home is not a special building. It is a way to provide healthcare that puts the patient at the center of health care decision-making. Our Mission: To improve the health of our communities by providing equal access to quality healthcare, regardless of ability to pay Our Vision: Achieve health access for all Our Values: Compassion: Lead with compassion Service: Serve with humility Excellence: Be exceptional Empowerment: Empower all people OUR BENEFITS: Our benefit package includes medical insurance (two plans to choose from), dental insurance (through Guardian Dental), vision insurance, life insurance paid by Westside with the option to purchase more paid, short-term disability paid for by Westside, long term disability paid by the employee, a 401(k) retirement plan with a match, and supplemental insurances. We offer a generous PTO package and flexibility to provide work/life balance. Westside Family Healthcare is an Equal Opportunity Employer that values diversity. RESPONSIBILITIES Protect the security of medical records to ensure that confidentiality is maintained in accordance with HIPAA regulations. Collect, sort, and distribute paper mail within the office. Evaluate and process incoming documents for provider review and scan into the electronic medical records (EMR) system in accordance with Westside Family Healthcare HIM Department policies. Evaluate, log, and distribute incoming patient medical forms needing provider completion; assist with form completion when appropriate as outlined in HIM department protocols. On a daily basis, collect paper medical documents from designated areas within the office sort and scan them into the EMR. After scanning, maintain paper medical records for 1 month in a secured office location, protecting them from unauthorized disclosure in accordance with HIPAA regulations. Monitor Medical Records site pool inbox on a daily basis and handle requests appropriately. Obtain patient medical records needed for the management of patient care. Send requests to HIM Supervisor to retrieve paper medical records from off-site archives as necessary. Process release of information (ROI) requests needed for patient continuity of care in accordance with Westside Family Healthcare policies and HIPAA regulations. Actively participate in PCMH team Quality Improvement activities. Requirements MINIMUM OBJECTIVE QUALIFICATIONS High school diploma or GED Previous experience using computers and programs, including Microsoft Office Six months of medical office support training or experience. Some knowledge of HIPAA regulations. Ability to travel between work sites as requested
    $51k-72k yearly est. 46d ago
  • Medical Coder

    SNA International

    Medical records clerk job in Dover, DE

    SNA International seeks a bright, collaborative Medical Coder with a strong work ethic and experience with medical mortality coding experience to join the team at Armed Forces Medical Examiner's System in Dover, DE. SNA International's team works together in pursuit of the same cause: build a safe and just world by empowering organizations in the use of forensics, biometrics, and identity intelligence. ***This is a 100% on-site position. Responsibilities include but are not limited to: Assist medical examiners with mortality classification of autopsy reports Provide auditing, adjudication, and provide medical mortality coding oversight Retrieve death data on decedents who fall under AFMES jurisdiction Provide coding for individual injuries, code for cause(s) of death, Perform auditing, oversight, and adjudication support, and identify missing mortality data from 1998 cases to present and enter them into appropriate databases. Develop standard operating procedures for coding and quality control within AFMES provide coding expertise to take available death data using the ICD-10, code the primary, secondary, tertiary, and other similar related codes, causes of death using standard nosologic methods Generate and maintain a data dictionary that defines the variables, codes, and terms used that are not in the ICD10. Minimum Education and Experience Requirements: Bachelor's degree (or equivalent experience) plus 5 years of medical mortality AIS coding. Desired knowledge and experience in filing techniques; administrative typing; preparing and editing technical or general documentation using various software packages such as Microsoft Word, Microsoft PowerPoint, Microsoft Excel and Windows; transcription of documents, data entry, and preparing and editing management support documentation Candidates must be US citizens and able to pass a NAC-I Security Background Investigation. TO APPLY: Please submit a cover letter along with your CV. CVs without a cover letter will not be considered SNA International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, or protected veteran status and will not be discriminated against on the basis of disability.
    $45k-70k yearly est. Auto-Apply 60d+ ago
  • Medical Scheduler

    Radnet 4.6company rating

    Medical records clerk job in Newark, DE

    Job Description Responsibilities The Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. This role demands exceptional communication skills, ability to schedule complex studies, and a steadfast dedication to delivering outstanding patient care. A high level of empathy and attention to detail are crucial to ensure the safety of the patient and provide the best care possible. ESSENTIAL DUTIES AND RESPONSIBILITIES Displays excellent communication skills and telephone etiquette. Answers incoming calls in a courteous and professional manner-identifies self and company. Follows workflow and protocol to ensure HIPAA compliance. Places calls to referring physicians for patients expressing difficulty with scheduling, if applicable Ability to defuse situations while handling challenging patients or circumstances with a compassionate approach, recognizing that patients may be concerned about their health. Understands workflow and scheduling expectations, ensuring accurate scheduling of all procedures in accordance with RadNet protocol. Leverages RIS and Knowledge Management resources to provide accurate information regarding insurance, site information, procedures, and prep protocol. Shows care and compassion for all callers. Maintains good rapport with referring physicians, admins and clinical site staff. Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry. Updates account information at the point of scheduling. Communicates and interacts with all departments effectively and professionally. Demonstrates comprehension of Key Performance Indicators (KPIs) and consistently meets scheduling and call handling expectations. Stay informed about changes in workflow, important alerts and policies relevant to scheduling and patient care by reading weekly newsletters, Things to Know communication, and team chats. Actively engage in team huddles and training sessions to strengthen expertise, taking ownership of personal development and knowledge enhancement. Punctuality is essential. The scheduler is expected to arrive promptly for each shift, ready to fulfil their responsibility effectively. MINIMUM QUALIFICATIONS, EDUCATION AND EXPERIENCE Must be able to type fluently while speaking with callers. Must reside within 50 miles of our Newark DE contact center Knowledge of medical terminology. Knowledge of medical insurance plans. Ability to schedule patients rapidly and accurately. General knowledge of computers and Microsoft Office software. Provides clear written and verbal communication. Detail-oriented. Ability to multi-task and be organized. PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time. RadNet is an equal employment opportunity employer and treats all applicants and employees in a fair and non-discriminatory manner without regard to race, color, religion, sex (including pregnancy), gender, gender-identity, national origin, ancestry, genetic information, citizenship, age, mental or physical disability, veteran/military status, qualified disabled veteran, marital/ domestic partnership status, religious creed, medical condition, sexual orientation, political activity, or any other characteristic protected by federal, state or local laws. RadNet does participate in E-I9 verify.
    $32k-37k yearly est. 23d ago
  • Coder II (Clinic & E/M Coding)

    Baylor Scott & White Health 4.5company rating

    Medical records clerk job in Dover, DE

    **About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are: + We serve faithfully by doing what's right with a joyful heart. + We never settle by constantly striving for better. + We are in it together by supporting one another and those we serve. + We make an impact by taking initiative and delivering exceptional experience. **Benefits** Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include: + Eligibility on day 1 for all benefits + Dollar-for-dollar 401(k) match, up to 5% + Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more + Immediate access to time off benefits At Baylor Scott & White Health, your well-being is our top priority. Note: Benefits may vary based on position type and/or level **Job Summary** + The Coder 2 is skilled in three or more types of outpatient, Profee, or low acuity inpatient coding. + The Coder 2 may code low acuity inpatients, one-time ancillary/series, emergency department, observation, day surgery, and/or professional fee, including evaluation and management (E/M) coding or profee surgery. + For professional fee coding, team members in this job code are proficient for inpatient and outpatient, for multi-specialties. + The Coder 2 uses the International Classification of Disease (ICD-10-CM, ICD-10-PCS), Healthcare Common Procedure Coding System (HCPCS), including Current Procedural Terminology (CPT), and other coding references. + These references ensure accurate coding and grouping of classification assignments (e.g., MS-DRG, APR-DRG, APC, etc.). + The Coder 2 will abstract and enter required data. The pay range for this position is $26.66 (entry-level qualifications) - $40.00 (more experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience. **Essential Functions of the Role** + Examines and interprets documentation from medical records and completes accurate coding of diagnosis, procedures and professional fees. + Reviews diagnostic and procedure codes and charges in the applicable documentation system to generate appropriate coding and billing. + Communicates with providers for missing documentation elements and offers guidance and education when needed. + Reconciles billing issues by formulating the rationale for rejecting and correcting inaccurate charges. + Works collaboratively with revenue cycle departments to ensure coding and edits are processed timely and accurately. + Reviews and edits charges. **Key Success Factors** + Sound knowledge of applicable rules, regulations, policies, laws and guidelines that impact the coding area. + Sound knowledge of transaction code sets, HIPAA requirements and other issues impacting the coding and abstracting function. + Sound knowledge of anatomy, physiology, and medical terminology. + Demonstrated proficiency of the use of computer applications, group software and Correct Coding Initiatives (CCI) edits. + Sound knowledge of ICD-10 diagnosis and procedural coding and Current Procedural Terminology (CPT) procedural coding. + Ability to interpret health record documentation to identify procedures and services for accurate code assignment. + Flexibility and adaptability while also balancing requirements and regulatory and accreditation guidelines that are non-negotiables. **Belonging Statement** We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve. **QUALIFICATIONS** + EDUCATION - H.S. Diploma/GED Equivalent + EXPERIENCE - 2 Years of Experience + Must have ONE of the following coding certifications: + Cert Coding Specialist (CCS) + Cert Coding Specialist-Physician (CCS-P) + Cert Inpatient Coder (CIC) + Cert Interv Rad CV Coder (CIRCC) - Cert Outpatient Coder (COC) + Cert Professional Coder (CPC) + Reg Health Info Administrator (RHIA) + Reg Health Information Technician (RHIT). As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
    $26.7 hourly 44d ago
  • Patient Service Representative

    Simon Eye Associates 4.7company rating

    Medical records clerk job in Wilmington, DE

    Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in Glen Mills, Bryn Mawr, and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff . As the initial point of contact for Simon Eye, the Patient Service Representative is responsible for developing a positive relationship with and providing a WOW experience for our patients. In this role, you will be an integral part of a team committed to delivering the high level of customer service and patient centered care that have made Simon Eye the most trusted provider of eye care in Delaware. What You'll Do: Respond to incoming patient phone calls, keep accurate records of patient interactions and transactions Schedule patient appointments, including outbound annual appointment reminders Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed Perform patient verifications Contact patients via telephone to confirm upcoming appointments What You'll Need: At least 2 years of experience providing exceptional customer service, preferably in a call center and/or medical environment Ability to understand and communicate patient insurance and other information in a clear and professional manner Ability to work quickly and accurately while maintaining a positive patient experience. Proficiency in using computer databases including typing accuracy High level of professionalism and self-motivation Ability to work two evenings per week and two Saturdays per month to meet patient needs About Us We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing Eye Care for Life . We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades!
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Unit Secretary

    Encompass Health 4.1company rating

    Medical records clerk job in Middletown, DE

    Unit Secretary Career Opportunity - Weekends (Saturday/Sunday) - 7AM to 7PM Join a Team That Puts Your Passion for Helping Others First Are you looking for a career close to home and heart? Join Encompass Health as a Unit Secretary, playing a pivotal role in supporting the nursing unit to ensure seamless patient care within a community- focused environment that values both employees and the community it serves. Be a cornerstone of our nursing unit, delivering vital clerical support, and serving as a friendly resource for patients, families, staff, and visitors. Your coordination skills will boost unit efficiency, contributing to the delivery of safe, high-quality patient care. Let's create a career that resonates with your home and heart. A Glimpse into Our World At Encompass Health, you'll experience the difference the moment you become a part of our team. Working with us means aligning with a rapidly growing national inpatient rehabilitation leader. We take pride in the growth opportunities we offer and how our team unites for the greater good of our patients. Our achievements include being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, among other accolades, which is nothing short of amazing. Starting Perks and Benefits At Encompass Health, we are committed to creating a supportive, inclusive, and caring environment where you can thrive. From day one, you will have access to: Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. Generous paid time off that accrues over time. Opportunities for tuition reimbursement and continuous education. Company-matching 401(k) and employee stock purchase plans. Flexible spending and health savings accounts. A vibrant community of individuals passionate about the work they do! Be the Unit Secretary you always wanted to be Maintain complete and accurate medical records for patients using appropriate labeling system. Maintain complete and accurate medical records for patients using appropriate labeling system. Accurately/efficiently transcribe medical orders and distributes to other disciplines as needed. Act as a helpful resource for patients, families, physicians, and visitors at the nursing station. Coordinate unit operations to optimize the delivery of safe patient care. Schedule tests, appointments and transportation as needed in a timely manner. Serve as a liaison for inquiries, directing them to the appropriate person for resolution. Qualifications CPR certification preferred. One year of inpatient unit secretary experience preferred. Active enrollment in a healthcare program (such as nursing), familiarity with medical terminology, and experience in reading and transcribing medical orders are preferred. The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification. We're eager to meet you, and we truly mean that. Join our family and let's make a difference together!
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Specialist Study Management

    Us Tech Solutions 4.4company rating

    Medical records clerk job in Wilmington, DE

    US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description Bachelor's degree is preferred 3-5 years of experience in clinical trial DOCUMENT MANAGEMENT and regulatory documents is required Operational responsibility to set-up the local Trial Master File (eTMF) and Investigator Site File including tracking of documents. Maintain and close the local TMF (in electronic or paper form depending on study) ensuring International Conference of Harmonisation Guidelines for Good Clinical Practice (ICH/GCP) compliance and local requirements. Support the CRA in the maintenance and close out activities for the ISF. Contribute to the production and maintenance of study documents, ensuring template and version compliance. Create and/or import clinical-regulatory documents into the Global Electronic Library (GEL) according to the Global Document List (GDL) ensuring compliance with the Client Authoring Guide for Regulatory Documents to support publishing in GEL Contribute to electronic applications/submissions by handling clinical-regulatory documents according to the requested technical standards i.e. Submission Ready Standards (SRS), supporting effective publishing and delivery to regulatory authorities Set-up, populate and accurately maintain information in Client tracking and communication tools (e.g. IMPACT, SharePoint etc) and support others in the usage of these systems Skills and Competencies Experience with electronic trial master file system(s) including uploading, reviewing, QC, approval of study required documents. Working knowledge of the Clinical Study Process and an understanding of the range of working procedures relating to it, together with an understanding of the ICH/GCP guidelines Working knowledge of clinical study documents Ability to develop advanced computer skills to increase efficiency in day-to-day tasks Good verbal and written communication Good interpersonal skills and ability to work in an international team environment Willingness and ability to train others on study administration procedures Display excellent organization and time management skills, excellent attention to detail, and ability to multi-task in a high volume environment with shifting priorities Team oriented and flexible; ability to respond quickly to shifting demands and opportunities Integrity and high ethical standards Qualifications Experience with electronic trial master file system(s) including uploading, reviewing, QC, approval of study required documents. Additional Information Sneha Shrivastava Sr Technical Recruiter 862 - 579 - 4236
    $32k-44k yearly est. 60d+ ago
  • Beach Shoppe Front Office Clerk

    Troon Golf, L.L.C 4.4company rating

    Medical records clerk job in Bethany Beach, DE

    The Part-Time/Full-Time Seasonal Beach Shoppe Front Office Clerk will be responsible for providing excellent guest service as it pertains to guest registration/checking-In and Point of Sale transactions for the resort. He/She will promptly address guest service needs, provide resort information, collect payment, and accurately manage cash receipts. He/she will maintain the company's expected high quality standards of services. Job Duties * 50% Promptly greet guests in a friendly and professional manner. Complete guest registration process, issue unit badges and parking permits,and provide resort information and area attractions details and directions. * 25% Accurately process all cash and credit card transactions in accordance with established procedures. Balance all cash receipts and complete cashier and other reports. * 10% Respond appropriately to guest inquiries and concerns to ensure total guest satisfaction. Resolve guest issues to resolution in effort to improve the guest experience and escalate any outstanding guest inquiries or concerns to management that may require additional monitoring or follow-up. * 5% Make appropriate service recovery recommendations. * 10% Promote team work and quality service through daily communications and coordination with other departments. Qualifications * Ability to multi-task and work in a fast paced environment * Excellent customer service skills * Ability to effectively problem solve, think outside the box to resolve guest complaints. * Education: High School diploma or equivalent required * Experience: * Front Desk or Guest Service experience - minimum one year
    $29k-33k yearly est. 13d ago
  • Health Information Specialist II

    Datavant

    Medical records clerk job in Dover, DE

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Position Highlights** : + Full-time Monday - Friday 8 AM - 4:30 PM + **MUST** have ROI exp. **MUST** have exp. **processing LEGAL and SUBPOENA requests** + Full time benefits including medical, dental, vision, 401K, tuition reimbursement - Paid time off (including major holidays) + Virtual- Opportunity for growth within the company **You will:** + Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. + Maintain confidentiality and security with all privileged information. + Maintain working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site difficulties, and/or fluctuating volumes. + Assist with additional work duties or responsibilities as evident or required. + Consistent application of medical privacy regulations to guard against unauthorized disclosure. + Responsible for managing patient health records. + Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. + Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. + Ensures medical records are assembled in standard order and are accurate and complete. + Creates digital images of paperwork to be stored in the electronic medical record. + Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. + Answering of inbound/outbound calls. + May assist with patient walk-ins. + May assist with administrative duties such as handling faxes, opening mail, and data entry. + May schedules pick-ups. + Assist with training associates in the HIS I position. + Generates reports for manager or facility as directed. + Must exceed level 1 productivity expectations as outlined at specific site. + Participates in project teams and committees to advance operational strategies and initiatives as needed. + Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or GED. + Must be 18 years of age or older. + Ability to commute between locations as needed. + Able to work overtime during peak seasons when required. + 1-year Health Information related experience. + Meets and/or exceeds Company's Productivity Standards + Basic computer proficiency. + Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. + Professional verbal and written communication skills in the English language. + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Strong data entry skills. + Must be able to work with minimum supervision responding to changing priorities and role needs. + Ability to organize and manage multiple tasks. + Able to respond to requests in a fast-paced environment. **Bonus points if:** + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with on-site clients and customers. + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $16-$20.50 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $16-20.5 hourly 3d ago
  • Patient Services Rep II-Orthopedics

    Nemours

    Medical records clerk job in Wilmington, DE

    Nemours is seeking a Patient Services Rep II, Orthopedics (full-time, Mon-Fri) to join our Nemours Children's Health team in Wilmington, DE, with the possibility of flexing to satellites as needed. Provide service excellence to each patient and family by performing and completing designated business processes associated with an outpatient visit. At each outpatient visit, complete processes in an efficient fashion, ensuring that the patient and family are prepared for their outpatient appointment in a timely fashion. Also, ensure that all demographic and financial information is accurately verified in advance of the patient visit, and monitor the waiting room and work environment to ensure patient safety and high service levels. Participate in Nemours programs for continuous quality, performance, and service improvement and work with department management to improve the services provided, through a team-based approach. Responsibilities: Greet and communicate with each patient and family at the start of their outpatient visit and at each interaction using AIDET protocol (acknowledge-introduce-inform about duration-explain-thank). Accomplish tasks that are a part of the Nemours' outpatient appointment business functions prior to and at the time of appointment check-in, visit and check-out. Duties may be specific to each outpatient location. Responsible for MyNemours sign ups and facilitation activations. Throughout shift, regularly communicate with clinical staff in the assigned work area regarding the status of waiting patients, particularly those who have been waiting more than ten minutes and then with waiting patients/families to ensure they have status updates on their appointment. Accurately reconcile payment collections at the end of each shift, as per Cash Collections Policy, and completes End of Day (EOD) Reports including DCRF and LDCRS. Complete assigned work queues daily. Maintain computer and electronic system competency including but not limited to processes for: scheduling, appointment cancellations and order entry for clinical system, use of Iguide, EOD status changes, work queue processing, linking referrals, posting “other” payments, use of scanner device and electronic insurance verifications. Maintain inventory of clerical supplies and ensure the work environment and outpatient waiting room is in an orderly and clean condition to ensure patient safety and security. Complete EOD (End of Day) Report. Other duties that may be assigned by manager/supervisor may include: Works collaboratively with clinical team by opening, sorting and routing correspondence, laboratory and imaging results, procedures and consultations to appropriate team member to complete patient communication, as necessary Requirements High school degree or equivalent required. One year of training beyond high school required. One-three years of experience required. Experience in word-processing, databases, and spreadsheets required. #LI-MR1
    $29k-36k yearly est. Auto-Apply 41d ago

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