Medical records clerk jobs in Ellicott City, MD

Full-time Description Established personal injury law firm looking to hire a Medical Records Clerk/Paralegal to collect, review and organize medical bills and reports. The ideal candidate will have experience collecting records in a personal injury setting, and will have experience using portals such as CIOX and ChartSwap. We foster a collegial and friendly work environment with a client-focused approach to successfully achieving financial results for our clients. A competitive salary of $45k to $60k+ per year based on experience along with a comprehensive benefits package will be provided. Responsibilities Review and organize medical records related to personal injury cases. Assist attorneys in interpreting medical documents and terminology. Communicate with healthcare providers to obtain necessary records and information. Maintain and update client files and case management systems. Prepare summaries of medical records for attorney review. Requirements Skills and qualifications: Experience with electronic health records (EHR) systems Excellent organizational and file management skills Attention to detail and ability to identify relevant information within medical records Effective communication skills to interact with healthcare providers and legal team members Knowledge of HIPAA regulations and patient privacy laws Nice-to-haves: Familiarity with medical terminology and documentation. Experience in a legal or healthcare setting.

Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services. If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, “Mission First, Customer Always". We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Records Coordinator/Records Manager to join our team in Aberdeen Proving Ground, MD. Must be a U.S. Citizen DoD Top Secret/SCI Clearance required Non-remote (relocation incentive available) The Records Coordinator/Records Manager will provide mission-critical support for personnel located at the U.S. Army Combat Capabilities Development Command Chemical Biological Center (DEVCOM) . The Manager will oversee the organization, maintenance, and protection of records in classified and unclassified environments to ensure compliance with Army and DoD regulations. Join a team of dedicated professionals at an industry-leading organization, where you will work on innovative projects that contribute to national security. This position offers significant opportunities for career advancement and professional growth while supporting critical missions and operations. Job Responsibilities: Establish and enforce comprehensive records management policies for both unclassified and classified records. Ensure proper retention and disposition of official records. Oversee the entire lifecycle of records, from creation or receipt through classification, storage, retrieval, and disposition/archiving. Train personnel on proper records management practices, policies, and the use of the records system. Provide and maintain accountability with shareholders for mission continuity, security, and regulatory compliance. Conduct audits and reviews to maintain accuracy and compliance. Develop and implement records management policies and classification systems. Coordinate with IT to ensure electronic systems are secure and up-to-date. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Qualifications Must be a U.S. Citizen. Must be able to obtain and maintain an active DoD Top Secret/SCI Clearance Three (3+) years of experience in records management. Knowledge of records management software and digital archiving tools. Familiarity with legal and regulatory standards for recordkeeping. Preferred: Bachelor's degree. Certified Records Manager (CRM) or similar certification. Proficiency with Microsoft Office products. Experience creating and modifying documentation for technical processes and procedures. Experience working in a Department of Defense (DoD) environment. A problem solver and troubleshooter who thrives in resolving complex problems. Strong self-starter requiring minimal supervision. Excellent communication skills (written and oral) and interpersonal skills. Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks. Salary Range: $70,000 - $105,000 Several factors influence the final salary or hourly rate, including but not limited to contract wage determinations, relevant work experience, role-specific skills and competencies, geographic location, educational background, certifications, and federal government contract labor categories. Additional Information Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more. Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.

Altos Group is seeking a qualified Medical Records Clerk to provide services at the Court Services and Offender Supervision Agency, Re-entry and Sanctions Center, a residential facility that provides intensive assessments and reintegration programming for high-risk offenders and defendants with extensive substance abuse histories in Washington DC. The Medical Records Clerk shall work under the contractor to perform a variety of medical records administrative tasks. Order and maintain an adequate supplies of examination and treatment materials Maintain medical records in accordance with Federal Confidentiality Regulations, 42 CFR, Part II Provide telephone coverage for the medical services unit Notify Unit Managers of residents who fail to appear for appointments Enroll residents in the District of Columbia's Health Insurance Program (i.e., Alliance Healthcare System Schedule appointments for external medical consultations. Takes inventory and maintains sufficient quantities of medical items and supplies. Procures discharge medications as well as medications ordered by non-Altos staff providers (note: procurement of medications from a source other than the contract pharmacy requires that the Medical Records Clerk use a Government vehicle to pick up these medications). QUALIFICATIONS A high school diploma. A minimum of two (2) years of experience working as a Medical Records Clerk. Abilities Required: Excellent verbal and written communication skills. ` Able to maintain a professional demeanor and interface with high level medical providers, clients and Altos management and employees. Superb customer service. Detail-oriented and organized. Reliable, dependable, and trustworthy, as well as able to maintain confidential information. Must be able to safely drive government vehicle.

At Residences at Vantage Point, caring for people is our passion. We believe in serving the needs and wants of older adults - caring for them just as we'd care for a member of our own family. We offer our employees a competitive hourly rate or base salary, with an excellent benefits package after 60 days of employment. This includes: Medical, dental and vision insurance coverage 403(b) retirement plan with a company match Company-paid benefits, including short-term and long-term disability and basic life insurance Paid holidays and vacation program If this sounds like the type of place you'd like to work, we'd like to hear from you. For career information call ************. To submit your resume, please email *******************************. Your career awaits at Residences at Vantage Point. MEDICAL RECORDS/SUPPLY CLERK GENERAL SUMMARY: The Medical Records/Supply Clerk is responsible for answering Health Center telephones. Assists Health Center nursing and administrative staff with clerical duties. Responsible for maintaining and monitoring nursing and non-nursing supplies required to operate the department. Responsible for the proper recording, filing and upkeep of the Health Center medical records. Primary Job Duties: * Completes a Resident Status Change Notice (RSCN) on all Health Center admissions, discharges, deaths, and transfers, and distributes to all departments. * Maintains the PAR level of all Health Services medical supplies. * Maintains supply inventory on Orbits system. * Places order for medical supplies, receives order and stocks shelves. * Reviews medical supply charge book and assembles charge sheets for accounting. * Orders D.M.E. supplies upon request for Health Center, Assisted Living, Rehab & Wellness Center. * Will be the back up support for the Health Admin Asst/ Scheduler with scheduling staffing of Health Center, Assisted Living and RSA with flexible staff schedules; replaces staff as needed for call outs, vacations, etc. * Maintains complete and accurate current and discharged residents' medical records. * Sends correspondence to Providers relating to requested medical record information. * Creates computer-generated face sheets for all residents. * Assist as a CNA when needed to cover a shift or a few hours on Assisted Living, AL Memory Care or RSA. * Prepares Health Center record emergency packets for use in the event of resident doctor appointments or ER transfer. Salary Range: $16/hr - $18/hr

ProSidian is a Management And Operations Consulting Services firm that focuses on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides enterprise services/solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of global professionals to complete a wide range of engagements for public and private, defense and civilian government, and non-profit organizations. Our solution-centric services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. See Link To the ProSidian website at ***************** Job Description ProSidian Seeks a Information Resource Associate | Information Resource Center (IRC) Administrative Support Services [USTDA0011010] for Program Support on a Exempt 1099 Contract: No Overtime Pay Basis Contract Contingent generally located across the Arlington, VA Across The Mid Atlantic Region supporting USTDA supports U.S. exports via overseas infrastructure project development and partnership funding. We seek Information Resource Associate | Information Resource Center (IRC) Administrative Support Services [USTDA0011010] candidates with relevant Government And Public Services Sector Experience (functional and technical area expertise also ideal) to support professional services engagement for Government And Public Services Sector Clients such as USTDA. This as a Contract Contingent or Contract W-2 (IRS-1099) Information Resource Center (IRC) Administrative Support Services Functional Area / Swim Lane / Category Discipline Professional - Information Resource Center (IRC) Administrative Support Services Position; however, ProSidian reserves the right to convert to a Full-Time ProSidian employed W-2 Position. JOB OVERVIEW Provide services and support as a Information Resource Associate [Information Resource Center (IRC) Administrative Support Services] in the Government And Public Services Industry Sector focussing on Human Capital Solutions for clients such as United States Trade and Development Agency (USTDA) | Office of Administration Generally Located In Arlington, VA and across the Mid Atlantic Region (Of Country/World). Centralize resources, optimize workflows, and deliver responsive support services that promote clarity, efficiency, and growth. We provide streamlined administrative assistance, enhance resource access, and offer customized solutions to help organizations succeed effectively. Our initiatives focus on simplifying information access, minimizing administrative burdens, boosting productivity, and providing seamless solutions that foster organizational success. The goal is to make administration easier, improve resource accessibility, and deliver flexible support solutions to enhance organizational performance daily. RESPONSIBILITIES AND DUTIES - Information Resource Associate | Information Resource Center (IRC) Administrative Support Services [USTDA0011010] Mid-level administrative role focusing on project data entry, information tracking, and reporting-consistent with GS-10F Admin Spec II scope. Admin Support/Project IS - Delivering efficient administrative coordination, ensuring data accuracy, and supporting seamless project information flow. Admin Support/Project ISs work to Centralize resources, optimize workflows, and deliver responsive support services that promote clarity, efficiency, and growth. We provide streamlined administrative assistance, enhance resource access, and offer customized solutions to help organizations succeed effectively. Our initiatives focus on simplifying information access, minimizing administrative burdens, boosting productivity, and providing seamless solutions that foster organizational success. The goal is to make administration easier, improve resource accessibility, and deliver flexible support solutions to enhance organizational performance daily.. They Maintain project data systems, support team documentation, and assist with report preparation. The role(s) are located in the Mid Atlantic Region is at or near Arlington, VA. Initially identified Work Site Address (Subject to Change or Working Remotely): 1101 Wilson Blvd., Suite 1100 Arlington, VA 22209-3901 Qualifications Desired Qualifications For Information Resource Associate | Information Resource Center (IRC) Administrative Support Services [USTDA0011010] (USTDA0011010) Candidates: Admin Support/Project Information Specialist to include Facilities and Audio-Visual Management for Conference Rooms, Training Rooms, and Business Center Management (non-exempt) Education / Experience Requirements / Qualifications Associate degree or equivalent work experience. Admin Support/Project Information Specialist to include Facilities and Audio-Visual Management for Conference Rooms, Training Rooms, and Business Center Management (non-exempt) - At least 7 years of administrative management or relevant work experience - Experience in creating and implementing organizational or administrative management policies and procedures - Ability to evaluate program effectiveness and recommend improvements - Experience managing an agency project report library - Experience with other administrative services like office management, building and facilities management, human resources, and/or security - Ability to provide training and technical assistance to staff - Experience in information and records management - Proficient in the use of a variety of IT programs, databases, and computerized systems - Excellent written and verbal communication skills - Commitment to innovative and quality customer service - Physical ability to move a large number of files and/or file boxes - Experience providing on-site technical support, troubleshooting issues with AV equipment during events such as microphone and monitor connectivity, presentations or visual material access - Experience creating and editing audio-visual content such as presentations and videos - Experience setting up conference, board, or training rooms - Ability to manage multiple tasks, prioritize work, and meet deadlines - Ability to identify and resolve complex problems - College degree required in business or information management and/or related certifications This position aligns with functional and technical requirements in the Government And Public Services Sector and Information Resource Associate Candidates principally support Information Resource Center (IRC) Administrative Support Services Functional Area / Swim Lane / Category Disciplines. Skills Required Primarily focused on Assist program and project management support in daily business activities. initiatives and aligned with Program Support activities Information Resource Center (IRC) Administrative Support Services Functional Area Activities. The ProSidian Engagement Team shall be skilled personnel with the professional, clerical, and technical skills necessary to satisfy the requirements of each position. All personnel under this contract must meet or exceed the following minimum qualifications: - Proficient in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel. - Possess the ability to respond flexibly and to provide rapid assistance in a time-sensitive environment. - Possess strong organizational and customer service skills. - U. S. Citizenship. - Ability to obtain and retain a “SECRET” security clearance. MS Office Suite, SharePoint, data entry, documentation management. Competencies Required Teamwork, organization, and efficiency. Supports Senior Admin and Project IS leads. Ancillary Details Of The Roles D.1.5.3. Since it may be necessary for some ProSidian personnel to have access to classified material and/or to enter into areas requiring a security clearance, individual clearances shall be maintained for the duration of employment under this contract, or until access requirements change. Uncleared ProSidian personnel may perform on the contract per D.1.5.1 and the DD Form 254 Contract Security Classification Specification. Due to the sensitive nature of our work, the individuals who will be actively completing work on this contract or reviewing documents related to our operations must either be cleared (Secret Fcl / Top Secret Fcl) or be able to obtain and maintain a clearance. All personnel must possess an active Secret clearance with eligibility for Interim TS/SCI or a full TS/SCI clearance in DISS at the time of proposal submission and maintain it throughout the contract. Compliance with FAR 52.204-2 and DoD security requirements (DD Form 254, DD Form 441, and DoD 5220.22-M) is mandatory. Employees denied a Top Secret clearance after receiving an Interim TS will be restricted from contract duties, but this does not relieve ProSidian from performance obligations. - Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written. - EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We Provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients. - Ful Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required - You must be a United States Citizen - Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions. - Standard Skills Required: Proficiency in project management methodologies and tools. | Exceptional leadership and interpersonal skills for effective team management. | Outstanding time management and prioritization abilities to meet project milestones. | Adaptability to changing project requirements and priorities | Ability to multi-task and pay close attention to detail. | Excellent analytical, organizational and time management skills | Strong communication skills, both oral and written. - EEO Statement: We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We Provide career opportunities spanning various disciplines and geographic locations, with projects that our employees plan, design, build, and operate as diverse as the needs of our clients. - Ful Time Regular VISA Sponsorship: No - We will not support sponsorship, i.e., H-1B or TN Visas for this position. U.S. Citizenship Required - You must be a United States Citizen - Background Check And Drug testing: ProSidian reserves the right to require background checks, including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, ProSidian may conduct drug testing for designated positions. Other Details Reports And Other Deliverables: The ProSidian Engagement Team is responsible for delivering the tasks described in the statement of work for this project. Specific deliverables consist of the following: a) Weekly Status Report: The ProSidian Engagement Team shall deliver a weekly written status report to the CO and COR on problems, accomplishments, and current status of all tasks. The report for the previous week is due by the close of business, the first working day of each week. b) IRC Manual: The ProSidian Engagement Team shall review and update (if necessary) the existing IRC Manual describing the policies and procedures for administration of USTDA's Information Resource Center and deliver a copy to the COR within sixty (60) days after the start of contract performance. The ProSidian Engagement Team shall deliver a current copy of the updated and revised IRC Manual to the COR annually. c) IRC Annual Calendar: The ProSidian Engagement Team shall deliver an IRC calendar of events, such as Record Management Information, records training, file clean-up days, inventory, and other contract milestones to the CO and COR within sixty (60) days after the start of contract performance. Within sixty (60) days after the start of each option period (if exercised) under this contract, The ProSidian Engagement Team shall deliver the IRC Annual Calendar to the COR. Project Information Management System (PIMS) Reports: The ProSidian Engagement Team shall deliver reports from PIMS both on an ad hoc and on a regularly scheduled basis to the COR. The ProSidian Engagement Team must review the reports being produced on a routine basis and shall make d) Recommendations to the COR on amendments to reporting practices and formats that promote efficiency or improve record keeping. #TechnicalCrossCuttingJobs #Government And Public Services #Jugaad #Copitas #AskWhy #Zakat #PokaYoke #AskidaEmek Additional Information As a condition of employment, all employees must meet the requirements of their roles: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and support all business development and other efforts on behalf of ProSidian. Eight ProSidian Global Competencies Personal Effectiveness - The ability to manage tasks, time, and relationships efficiently, achieving consistent, impactful results. Continuous Learning - Ongoing pursuit of knowledge, skills, and adaptability to remain relevant, competent, and professionally competitive. Leadership - Inspiring, guiding, and motivating others toward shared goals, fostering accountability, collaboration, and strategic organizational success. Client Service - Delivering responsive, high-quality solutions that address client needs, build trust, and strengthen long-term partnerships. Business Management - Coordinating people, processes, and resources to achieve strategic objectives, operational efficiency, and sustainable organizational performance. Business Development - Identifying, pursuing, and securing growth opportunities through strategic relationships, market insight, and innovative solutions. Technical Expertise - Applying specialized knowledge, analytical skills, and practical experience to solve complex problems with accuracy. Innovation & Knowledge Sharing (Thought Leadership) - Generating creative solutions, sharing insights, and influencing industry direction through expertise, collaboration, and continuous improvement. ------------ --------------- ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary. Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors. Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together. Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference. Willingness - to constantly learn, share, and grow and to view the world as their classroom. ------------ --------------- ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights - Your health and well-being are crucial to ProSidian. At ProSidian, we invest in our employees to help them maintain their health and achieve work-life balance. We are pleased to offer the Employee Benefits Program, designed to promote your health and personal well-being. Our growing list of benefits currently includes the following for Full-Time Employees: Competitive Compensation: The pay range is competitive and includes group health benefits, pre-tax employee benefits, and performance incentives. The company contributes a fixed dollar amount each month toward the plan chosen for medical and dental benefits, with contributions deducted on a pre-tax basis. Group Medical / Dental / Vision Health Insurance Benefits: ProSidian partners with network providers to offer eligible employees a variety of medical and dental plans, including high-deductible health plans and PPOs. ProSidian also provides plans for both high and low vision. . 401(k) Retirement Savings Plan: The 401(k) Retirement Savings Plans allow eligible employees to save for retirement. A variety of investment options are available, along with support from a personal financial planner. The plan operates as a pre-tax Safe Harbor 401(k) Retirement Savings Plan that includes a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees can use PTO for vacations, doctor's appointments, or personal events. These benefits include 2 weeks of vacation, 3 sick days, 10 ProSidian holidays, and government holidays.. Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that provide eligible employees with a comprehensive Flexible Spending Account (FSA) Plan and associated tax benefits. Purchasing Discounts & Savings Plans: We aim for your financial success; thus, we offer a Purchasing Discounts and Savings Plan through the Corporate Perks Benefit Program. This program provides special discounts to eligible employees on everyday purchases of products and services. Security Clearance: Due to the nature of our consulting engagements, a security clearance is necessary for engagement teams managing sensitive work in the Federal Marketplace. Security clearance is a valuable asset in your professional portfolio, enhancing your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian can offer up to $5,000 for referrals who stay employed for 90 days, based on candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting work, performance incentives are tied to each new client that employees assist in pursuing and supporting.. Flexible Spending Account: FSAs help you cover eligible out-of-pocket healthcare and dependent daycare expenses on a pre-tax basis. You estimate your expected costs for the planned year and choose to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can choose supplemental life insurance. D&D covers death or dismemberment resulting solely from an accident.. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to offer income protection during your recovery from a disability. ----------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian is an equal opportunity employer, considering qualified applicants regardless of race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or other protected characteristics. All information is kept confidential in accordance with EEO guidelines. The company supports the Hiring Our Heroes Program and the "I Hire Military" Initiative. We encourage all applicants, regardless of veteran status, to apply. Our core value is "HONOR ABOVE ALL," emphasizing success through integrity, pride in overcoming challenges, and the pursuit of excellence. For a simple application process, visit our career site at ****************************** or send your resume, salary expectations, and ProSidian job title/code to [email protected] . Only candidates who meet the criteria will be considered. For clarity and tracking, please structure your subject line to include the Job Title, Job Reference Code, and your Full Name, as follows: Application - [Job Title] - [Job Ref Code] - [Your Full Name]. Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital

Requirements Bachelor's degree in Information Management, Library Science, Public Administration, or a related field. 8+ years of experience in records management, archives, or information governance within a federal agency or contractor environment. Demonstrated experience with NARA guidelines, FAR 4.7, and OMB/NARA directives (36 CFR, 1236, 1220 series). Familiarity with FOIA, FISMA, and related federal information laws. Strong knowledge of electronic recordkeeping systems, metadata standards, and data management software. Excellent written and oral communication skills. Certifications preferred: Certified Records Manager (CRM), Certified Information Professional (CIP), or NARA RM credentials. Salary Description 85,000 - 120,000

The Records Custodian / Records Management Technical Expert serves as the key technical lead and primary point of contact for all records management activities under the U.S. Trade and Development Agency's Information Resource Center (IRC). This position ensures full compliance with federal records management laws, NARA regulations, and USTDA policies governing the creation, maintenance, and disposition of official records. Responsibilities Act as the primary technical expert and liaison to the USTDA Records Management Officer (RMO) and National Archives and Records Administration (NARA). Oversee the entire lifecycle of USTDA's Central Agency Files (CAF), including inventory, organization, classification, storage, and secure access. Develop, update, and enforce procedures for the retention, disposition, and archiving of agency records in accordance with approved records schedules. Manage electronic and paper records systems, ensuring integration with USTDA's digital repositories and databases. Lead scanning, labeling, and indexing initiatives to maintain accurate metadata and efficient retrieval systems. Provide guidance and training to USTDA staff on recordkeeping procedures, electronic records management, and compliance best practices. Coordinate records transfer to NARA and oversee destruction or archiving in accordance with approved procedures. Support the Freedom of Information Act (FOIA) program by identifying and retrieving responsive records for disclosure review. Draft and maintain documentation, reports, and file management plans to support audit and compliance requirements. Oversee the data flow diagrams, system documentation, and records structure charts supporting agency records systems. Requirements Bachelor's degree in Information Management, Library Science, Public Administration, or a related field. 8+ years of experience in records management, archives, or information governance within a federal agency or contractor environment. Demonstrated experience with NARA guidelines, FAR 4.7, and OMB/NARA directives (36 CFR, 1236, 1220 series). Familiarity with FOIA, FISMA, and related federal information laws. Strong knowledge of electronic recordkeeping systems, metadata standards, and data management software. Excellent written and oral communication skills. Certifications preferred: Certified Records Manager (CRM), Certified Information Professional (CIP), or NARA RM credentials. Salary Description 85,000 - 120,000

The responsibilities of this job include, but are not limited to, the following: Supervising all Front Office employees; Registering and discharging patients accurately; Monitoring waiting room times and ensuring that all patients are registered and discharged within appropriate time frames; Collecting patient payments accurately; Answering incoming calls in a warm and friendly manner; Submitting monthly staffing schedule for all Front Office employees; Reviewing all Front Office reports; Implementing established procedures and policies; Assisting with training new Front Office employees; Ensuring daily deposits are completed correctly; Evaluating and completing employee performance evaluations as directed; Organizing and conducting Front Office staff meetings; Providing positive, warm and friendly customer service in all interactions; Fostering teamwork and a positive, professional atmosphere; Completing other duties as directed. Minimum education and professional requirements include, but are not limited to, the following: Employee must be at least 18 years of age; High school graduate or equivalent; Keyboarding experience required; Excellent verbal and written communication skills; One year of clerical experience preferred; One year of supervisory experience preferred Salary Range: $25.00 - $30.00, depending on experience. Benefits and Other Compensation: • Health, Dental and Vision insurance for employees and dependents • Disability, Life and Long Term care insurance • Employee Assistance Program, Flexible Spending accounts, 401(k) Retirement Plan (with employer match) • Paid Annual Leave, Volunteer Time Off Pay, Bereavement Leave, Emergency Leave Bank • Overtime Pay, Holiday Pay, Double time compensation for all holidays worked • Discounted medical treatment at any Patient First location for employees and immediate family • Bonuses include: - Recruitment bonus - Patient Care Performance bonus (center employees only) - Weekend bonus (center employees only)

AETOS LLC is a Minority Owned CVE Certified Service Disabled Veteran Owned Small Business (SDVOSB) providing information technology solutions focused on building a business that is customer-centered and performance-oriented. At Aetos, we specialize in developing IT solutions to optimize functionality and efficiencies for government and commercial clients to meet their business needs. Job Description Records Management Position Requirements: The candidate will be responsible for maintaining and enhancing an established compliant Records Management System (RMS) in M365 SharePoint environment. The candidate must be knowledgeable of the capabilities inherent to an M365 platform, to include Purview, that apply to creating a compliant records management environment. Candidate must have knowledge of the following : Metadata and how to effectively apply this in SharePoint The creation and management of a taxonomy of Record Series Codes (RSC) Security access controls The organization of Case Files The application of records retention rules and disposition policies. Candidate must be able to design and implement the configuration of the RMS in regard to how records are ingested and how security controls will be applied. Candidate must have a working knowledge of DOD 5015.02 standards as criteria for establishing a compliant records management environment and must also understand the concept of litigation hold requests, FOIA, and audit and business need hold requests. Candidate must also understand the concept of communicating with NARA to align with NARA policies. Candidate will be required to create and respond to communications for and from all types of functional and technical customers through a variety of formats such as conference calls, emails, NARA taskers and directives, Service Hold Requests, File Plans and annual NARA requests regarding records managed by and for the client. An example would be addressing the NARA directive to perform an annual Records Management Program (RMP) assessment survey and submit to NARA's ePortal. Candidate will be responsible for maintaining a Record Maintenance Support process and System Maintenance Support process that provides ongoing RM support to assess problems, seek process improvements and adhere to Federal Regulations. Candidate will work with client to establish internal policy and other governance to ensure the following are addressed in the time and/or manner specified/acceptable by the appropriate authority: Advise in Agency-wide Annual RM Training. Assess and embed RM capabilities in the design of current, or new systems. Create and maintain RM Governance Policy and Guidance. Respond to RM related inquiries (24 hours). Respond and support any requests for information needed because of audit or internal or external analysis. Respond to NARA inquiries and surveys. Implement revisions to records retention schedule. Provide support to incidents or inquiries related to various matters related to the Agency's RM program to include but not limited to records security, records transitioning, incidents-damaged, lost-spillage, RMS, and archiving. Provide administrative support and guidance for creating and maintain current file plans and associated taxonomy to better enable configuration of systems retaining Agency's records. The candidate will work closely with the client's Record Manager and/or Records Owners the following actions will be implemented to maintain system support: Implement steps that include identifying and maintaining a current list of staff responsible completing files, training designated staff how to complete records file plan, tracking designated staff for ongoing reference. Refer to completed Files Plans or like documents to assess how best to configure/automate SharePoint Purview and SharePoint collaboration sites to manage recordkeeping and non-recordkeeping records in a secure manner, and when applicable the routing of permanent records to NARA. Identify and prioritize records for transition to SharePoint such as Finance, Personnel and Audit related supporting documents. Develop an Agency-wide RM awareness training program. Establish forums that enables Records Liaisons, Records Custodians or staff in similar roles to communicate in a practical/efficient manner. For example, FAQ Web Site, and Brown Bag Meetings. Issue taskers or similar requests periodically (at a minimum every 12 month) to Process Owners/Records Liaisons to review if information applicable to them in the Agency's Records Retention Schedule-and Records File Plans is accurate/relevant/current. Hold weekly meetings (at a minimum) with Records Management Office to discuss issuances/changes from NARA or other authorities within DoD Ensure client record support system is on NARA's notification list to be kept informed of any activity that impacts clients RM program to include but not limited to training, updates to NARA tools for submission of SF115s and SF135s. Attend meetings and/or training as required to stay abreast of changes to clients record management system, NARA record management guideline Help implement the findings from NARA Self-Assessments where clients Record Management Program needs to improve such as with implementation of a RM training program; in-out processing protocol to ensure key records especially at the senior level are preserved; embedding RM in the Agency's vital records program; web site RM, email management and when applicable social media. Qualifications Bachelors degree in related field from an accredited institution Must be able to pass DoD Public Trust background check Preference to candidates who have an active CAC or have possessed one in the last few years Must be available to work M-F 800 am to 500 pm EST Must be available for possible travel up to 1 week per year. Minimum five (5) years' experience managing records management programs. Additional Information Applicants must be authorized to work for any employer in the U.S. and reside in the U.S. All your information will be kept confidential according to EEO guidelines.

About the Job The individual in this position provides assistance in coordinating all the functions and activities related to patient access in the department including but not limited to front end customer service accurate patient registration in the approved organization electronic scheduling and billing systems on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments using the approved organization electronic scheduling and billing system Front Desk Module. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and supervises scheduling and front desk staff in conjunction with the Process Supervisor. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy policies procedures and standards. Primary Duties and Responsibilities Registration Process - Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management. Registers patients using the approved organization electronic scheduling and billing system patient scheduler system.Follows guidelines to avoid duplicate medical record assignment. Obtains and/or verifies complete demographic and insurance information from patient. Accurately enters complete demographics insurance information and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code assignment.Scheduling Process - Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements.Performs or insures the performance of daily scheduling edits as necessitated by provider schedule changes. Works closely with the Patient Services Supervisor and/or Department Administrator to ensure that the appointment scheduling office is appropriately staffed at all times. Schedules patient appointments using the approved organization electronic scheduling and billing system entering all required data elements as dictated by the Georgetown Physicians Group (GPG) GUH and departmental policies and procedures. Identifies patient's insurance ascertains GPG and GUH contract participation status (Par vs. Non-Par) and communicates contract participation status to patient.Coordinates the scheduling of surgical cases procedures and admissions for the department including staff adherence with GUH procedures and appropriate communication of GUH facilities policies and instructions to patients and families. Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or insures the performance of all master scheduling functions including development and maintenance of master schedules.Determines referral requirements creates a Referral in the approved organization electronic scheduling and billing systems and links to appointment or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate. Answers incoming calls for practice and provides information regarding services referrals etc.Using standard forms or Electronic Health Record (EHR) system records messages from patients referring physicians pharmacies and other clinical areas. Communicates with physicians and nurses. Throughout the business day ensures Automatic Call Distribution (ACD) system is functioning appropriately and reports any malfunctions immediately.Patient Arrival / Check-in & Check-out Processes - Coordinates the patient check-in and check-out process for department including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely statusing of all appointments collection and review of all encounter forms daily deposit of TOS payments and preparation of charge batches.Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Patient Services Supervisor and/or Department Administrator on daily activity and process improvement initiatives.Recommends and implements corrective actions as appropriate. Checks patients in completing all required steps including validating patient identity scanning required documents resolving all outstanding alerts collecting TOS payments and statusing appointments. Reconciles all monies collected batches payments and delivers to designated department resource for creation of bank deposit. Prepares encounter form batches for submission to Physicians Unified Billing Service (PUBS).Referrals Pre-certification and Authorization Process - Coordinates the referral pre-certification and authorization process for department including staff adherence to all GPG GUH and Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Determines in conjunction with the Process Supervisor and provider if an appointment can be rescheduled if there is a missing referral pre-certification or authorization. Coordinates communications with insurance companies patients and providers regarding eligibility verification benefits and deductible status and authorizations for office-based and Hospital services procedures and admissions.Ensures coordination with the Patient Financial Clearance Unit (PFCU) in obtaining any missing information for patient appointments. Ensures that eligibility and applicable authorizations are obtained prior to services being rendered for any and all accounts not previously verified through the PFCU.Coordinates documentation of referrals and authorizations in the approved organization electronic scheduling and billing systems including staff adherence to correct use of all applicable data fields in the Open Referral Module and on the ADF.Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines and compliance issues. Verifies eligibility and conformance to GPG GUH and departmental managed care requirements and contracts.Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment. Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.Patient Health Records - Adhering to GPG GUH and departmental policies and procedures will access patient Medical Records / Electronic Health Records (MR/EHR) for work related activities only to complete proper patient documentation in the health record or to view needed information in the patient chart as necessitated by job role or function.Adheres to most current work flows or processes developed within GPG or department. Assists in the supervision of the Scheduler Front Desk Administrative Support and Department Pre-certification / Authorization staff utilization of MR / EHR ensuring protocols are followed. Monitors staff phone notes prescription requests and other EHR updates for timeliness and appropriateness.Patient Satisfaction - Works with Patient Services Supervisor / Department Administrator to resolve physician and/or patient concerns related to front desk registration and scheduling or authorization operations. Provides resolution for patient services concerns whenever possible. Communicates areas of concern to the Process Supervisor / Department Administrator. Responds to patient complaints and facilitates resolution of service breakdowns. Monitors patient satisfaction results reviews with staff and collaborates in process improvements.Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive. Minimal Qualifications Education * Associate's degree AA degree preferred Experience * 3-4 years Experience in a customer service environment required * Previous experience with an electronic health record system desired especially GE centricity EHR or Aria. required * Previous experience with computerized registration systems and supervisory experience preferred Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Knowledge of medical terminology. * Effective oral and written communication skills. * Ability to perform in a high pressure environment. * Ability to organize and prioritize work. * Ability to deal effectively and professionally with a variety of different individuals. This position has a hiring range of USD $23.65 - USD $42.03 /Hr. General Summary of Position The individual in this position provides assistance in coordinating all the functions and activities related to patient access in the department including but not limited to front end customer service accurate patient registration in the approved organization electronic scheduling and billing systems on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments using the approved organization electronic scheduling and billing system Front Desk Module. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and supervises scheduling and front desk staff in conjunction with the Process Supervisor. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy policies procedures and standards. Primary Duties and Responsibilities Registration Process - Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management. Registers patients using the approved organization electronic scheduling and billing system patient scheduler system.Follows guidelines to avoid duplicate medical record assignment. Obtains and/or verifies complete demographic and insurance information from patient. Accurately enters complete demographics insurance information and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code assignment.Scheduling Process - Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements.Performs or insures the performance of daily scheduling edits as necessitated by provider schedule changes. Works closely with the Patient Services Supervisor and/or Department Administrator to ensure that the appointment scheduling office is appropriately staffed at all times. Schedules patient appointments using the approved organization electronic scheduling and billing system entering all required data elements as dictated by the Georgetown Physicians Group (GPG) GUH and departmental policies and procedures. Identifies patient's insurance ascertains GPG and GUH contract participation status (Par vs. Non-Par) and communicates contract participation status to patient.Coordinates the scheduling of surgical cases procedures and admissions for the department including staff adherence with GUH procedures and appropriate communication of GUH facilities policies and instructions to patients and families. Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or insures the performance of all master scheduling functions including development and maintenance of master schedules.Determines referral requirements creates a Referral in the approved organization electronic scheduling and billing systems and links to appointment or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate. Answers incoming calls for practice and provides information regarding services referrals etc.Using standard forms or Electronic Health Record (EHR) system records messages from patients referring physicians pharmacies and other clinical areas. Communicates with physicians and nurses. Throughout the business day ensures Automatic Call Distribution (ACD) system is functioning appropriately and reports any malfunctions immediately.Patient Arrival / Check-in & Check-out Processes - Coordinates the patient check-in and check-out process for department including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely statusing of all appointments collection and review of all encounter forms daily deposit of TOS payments and preparation of charge batches.Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Patient Services Supervisor and/or Department Administrator on daily activity and process improvement initiatives.Recommends and implements corrective actions as appropriate. Checks patients in completing all required steps including validating patient identity scanning required documents resolving all outstanding alerts collecting TOS payments and statusing appointments. Reconciles all monies collected batches payments and delivers to designated department resource for creation of bank deposit. Prepares encounter form batches for submission to Physicians Unified Billing Service (PUBS).Referrals Pre-certification and Authorization Process - Coordinates the referral pre-certification and authorization process for department including staff adherence to all GPG GUH and Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Determines in conjunction with the Process Supervisor and provider if an appointment can be rescheduled if there is a missing referral pre-certification or authorization. Coordinates communications with insurance companies patients and providers regarding eligibility verification benefits and deductible status and authorizations for office-based and Hospital services procedures and admissions.Ensures coordination with the Patient Financial Clearance Unit (PFCU) in obtaining any missing information for patient appointments. Ensures that eligibility and applicable authorizations are obtained prior to services being rendered for any and all accounts not previously verified through the PFCU.Coordinates documentation of referrals and authorizations in the approved organization electronic scheduling and billing systems including staff adherence to correct use of all applicable data fields in the Open Referral Module and on the ADF.Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines and compliance issues. Verifies eligibility and conformance to GPG GUH and departmental managed care requirements and contracts.Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment. Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.Patient Health Records - Adhering to GPG GUH and departmental policies and procedures will access patient Medical Records / Electronic Health Records (MR/EHR) for work related activities only to complete proper patient documentation in the health record or to view needed information in the patient chart as necessitated by job role or function.Adheres to most current work flows or processes developed within GPG or department. Assists in the supervision of the Scheduler Front Desk Administrative Support and Department Pre-certification / Authorization staff utilization of MR / EHR ensuring protocols are followed. Monitors staff phone notes prescription requests and other EHR updates for timeliness and appropriateness.Patient Satisfaction - Works with Patient Services Supervisor / Department Administrator to resolve physician and/or patient concerns related to front desk registration and scheduling or authorization operations. Provides resolution for patient services concerns whenever possible. Communicates areas of concern to the Process Supervisor / Department Administrator. Responds to patient complaints and facilitates resolution of service breakdowns. Monitors patient satisfaction results reviews with staff and collaborates in process improvements.Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive. Minimal Qualifications Education * Associate's degree AA degree preferred Experience * 3-4 years Experience in a customer service environment required * Previous experience with an electronic health record system desired especially GE centricity EHR or Aria. required * Previous experience with computerized registration systems and supervisory experience preferred Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Knowledge of medical terminology. * Effective oral and written communication skills. * Ability to perform in a high pressure environment. * Ability to organize and prioritize work. * Ability to deal effectively and professionally with a variety of different individuals.

About the Job The individual in this position provides assistance in coordinating all the functions and activities related to patient access in the department including but not limited to front end customer service accurate patient registration in the approved organization electronic scheduling and billing systems on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments using the approved organization electronic scheduling and billing system Front Desk Module. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and supervises scheduling and front desk staff in conjunction with the Process Supervisor. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits. These functions are performed in accordance with Georgetown University Hospital's (GUH) philosophy policies procedures and standards. Primary Duties and Responsibilities Registration Process - Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management. Registers patients using the approved organization electronic scheduling and billing system patient scheduler system.Follows guidelines to avoid duplicate medical record assignment. Obtains and/or verifies complete demographic and insurance information from patient. Accurately enters complete demographics insurance information and Financial Status Classification (FSC) / Hospital Patient Accounting Plan Code assignment.Scheduling Process - Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements.Performs or insures the performance of daily scheduling edits as necessitated by provider schedule changes. Works closely with the Patient Services Supervisor and/or Department Administrator to ensure that the appointment scheduling office is appropriately staffed at all times. Schedules patient appointments using the approved organization electronic scheduling and billing system entering all required data elements as dictated by the Georgetown Physicians Group (GPG) GUH and departmental policies and procedures. Identifies patient's insurance ascertains GPG and GUH contract participation status (Par vs. Non-Par) and communicates contract participation status to patient.Coordinates the scheduling of surgical cases procedures and admissions for the department including staff adherence with GUH procedures and appropriate communication of GUH facilities policies and instructions to patients and families. Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or insures the performance of all master scheduling functions including development and maintenance of master schedules.Determines referral requirements creates a Referral in the approved organization electronic scheduling and billing systems and links to appointment or updates Appointment Data Form (ADF) with Authorization / Pre-Certification number as appropriate. Answers incoming calls for practice and provides information regarding services referrals etc.Using standard forms or Electronic Health Record (EHR) system records messages from patients referring physicians pharmacies and other clinical areas. Communicates with physicians and nurses. Throughout the business day ensures Automatic Call Distribution (ACD) system is functioning appropriately and reports any malfunctions immediately.Patient Arrival / Check-in & Check-out Processes - Coordinates the patient check-in and check-out process for department including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely statusing of all appointments collection and review of all encounter forms daily deposit of TOS payments and preparation of charge batches.Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Patient Services Supervisor and/or Department Administrator on daily activity and process improvement initiatives.Recommends and implements corrective actions as appropriate. Checks patients in completing all required steps including validating patient identity scanning required documents resolving all outstanding alerts collecting TOS payments and statusing appointments. Reconciles all monies collected batches payments and delivers to designated department resource for creation of bank deposit. Prepares encounter form batches for submission to Physicians Unified Billing Service (PUBS).Referrals Pre-certification and Authorization Process - Coordinates the referral pre-certification and authorization process for department including staff adherence to all GPG GUH and Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Determines in conjunction with the Process Supervisor and provider if an appointment can be rescheduled if there is a missing referral pre-certification or authorization. Coordinates communications with insurance companies patients and providers regarding eligibility verification benefits and deductible status and authorizations for office-based and Hospital services procedures and admissions.Ensures coordination with the Patient Financial Clearance Unit (PFCU) in obtaining any missing information for patient appointments. Ensures that eligibility and applicable authorizations are obtained prior to services being rendered for any and all accounts not previously verified through the PFCU.Coordinates documentation of referrals and authorizations in the approved organization electronic scheduling and billing systems including staff adherence to correct use of all applicable data fields in the Open Referral Module and on the ADF.Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and Health Insurance Portability and Accountability Act (HIPAA) privacy guidelines and compliance issues. Verifies eligibility and conformance to GPG GUH and departmental managed care requirements and contracts.Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment. Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.Patient Health Records - Adhering to GPG GUH and departmental policies and procedures will access patient Medical Records / Electronic Health Records (MR/EHR) for work related activities only to complete proper patient documentation in the health record or to view needed information in the patient chart as necessitated by job role or function.Adheres to most current work flows or processes developed within GPG or department. Assists in the supervision of the Scheduler Front Desk Administrative Support and Department Pre-certification / Authorization staff utilization of MR / EHR ensuring protocols are followed. Monitors staff phone notes prescription requests and other EHR updates for timeliness and appropriateness.Patient Satisfaction - Works with Patient Services Supervisor / Department Administrator to resolve physician and/or patient concerns related to front desk registration and scheduling or authorization operations. Provides resolution for patient services concerns whenever possible. Communicates areas of concern to the Process Supervisor / Department Administrator. Responds to patient complaints and facilitates resolution of service breakdowns. Monitors patient satisfaction results reviews with staff and collaborates in process improvements.Performs other duties and responsibilities that are appropriate to the position and area. The above responsibilities are a general description of the level and nature of the work assigned to this classification and are not to be considered as all inclusive. Minimal Qualifications Education * Associate's degree AA degree preferred Experience * 3-4 years Experience in a customer service environment required * Previous experience with an electronic health record system desired especially GE centricity EHR or Aria. required * Previous experience with computerized registration systems and supervisory experience preferred Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Knowledge of medical terminology. * Effective oral and written communication skills. * Ability to perform in a high pressure environment. * Ability to organize and prioritize work. * Ability to deal effectively and professionally with a variety of different individuals. This position has a hiring range of USD $23.65 - USD $42.03 /Hr.

Job Description Qualifications Purpose & Scope: Working as a member of a call center team, employee schedules, pre-registers, reschedules, and cancels patients for Outpatient Radiology procedures. Will also act as a liaison in communicating with Insurance Verification and Front Desk departments to ensure patient financial security. Education: High school diploma or equivalent is preferred. Experience: Under a year of experience in the healthcare field is preferred. Certification/Licensure: None.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. Position Highlights: Full-time Monday - Friday 8:30 AM - 5:00 PM EST; located in (Alexandria, VA) Full time benefits including medical, dental, vision, 401K, tuition reimbursement - Paid time off (including major holidays) in-person - Opportunity for growth within the company You will: Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. Must meet productivity expectations as outlined at specific site. May schedules pick-ups. Other duties as assigned. What you will bring to the table: High School Diploma or GED. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Detail and quality oriented as it relates to accurate and compliant information for medical records. Strong data entry skills. Must be able to work with minimum supervision responding to changing priorities and role needs. Ability to organize and manage multiple tasks. Able to respond to requests in a fast-paced environment. Bonus points if: Experience in a healthcare environment. Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .

About the Role: In anticipation of future government awards, GiaCare Inc. is now accepting applications for Reference Laboratory Administrative Clerks to support Walter Reed National Medical Center in Bethesda, Maryland. Education and Experience: Degree/Education: High school diploma or General Educational Development (GED) equivalency. At least 12 months of experience in a data entry position or other administrative support role requiring attention to detail skills using PowerPoint, Excel, Word and database software regularly. Medical terminology or medical background would be helpful, but not required. Certifications: Basic Life Support (BLS) Medical terminology and Medical Administrative Specialist Certification desired. Duties: Track, follow up, and document reference lab orders, results, and reports using government systems (e.g., CHCS, AHLTA). Receive, log, and process incoming specimen packages from referring labs; deliver specimens to appropriate sections. Prepare specimens and maintain records for materials sent to outside labs; ensure results are promptly filed in patient medical records. Organize and store lab materials, including paraffin-embedded tissue, glass slides, EM blocks, photographs, and reports. Manage paperwork and working folders for each order; accession patients and update laboratory rosters and tracking logs. Identify and resolve discrepancies in documentation with referring laboratories. Select standard report templates based on test type and patient data; input findings for review or escalate if no template exists. Retrieve and deliver pathology and cytology reports to appropriate recipients. Serve as recorder for meetings; prepare agendas and minutes; track open items to completion. Support quality assurance by compiling data and formatting standard operating procedures. Benefits: Medical Insurance (GiaCare pays for employees' medical benefits) Vision Insurance Dental Insurance Short-Term Disability Insurance Life and AD&D Insurance Paid Time Off (PTO) 401k (Non-matching) Employee Referral Program About GiaCare: GiaCare, Inc. is a proud woman-owned business founded with a clear and unwavering mission: “To better the lives of our patients and caregivers through high-quality healthcare.” We specialize in delivering comprehensive medical staffing solutions across the United States, with a core emphasis on serving the Department of Defense and other Federal Government agencies. Our team includes a diverse range of skilled healthcare professionals, enabling us to meet both permanent placement and travel staffing needs with precision and reliability. GiaCare prides itself on providing mission-critical support where it matters most. We are especially honored to support our military communities by ensuring quality healthcare for active-duty service members, veterans, and their families. At GiaCare, we are deeply proud of our exceptional workforce professionals who are not only highly qualified but also deeply committed to making a difference. Join us today and become part of a purpose-driven team where our mission is to inspire, empower, and enhance lives within our communities and throughout our organization.

Patient Services Coordinator Department: Home Health Schedule: Weekends 8:00am - 4:30pm $30/hour with a shift differential The Patient Services Coordinators are responsible for answering incoming calls, scheduling patient appointments, and executing the referral management process with all referral sources to ensure a smooth and efficient coordination of home health or hospice services for our patients. This role supports the agency's mission to deliver exceptional home-based healthcare and exemplifies our values of Integrity, Respect, Teamwork, and Appreciation. Schedule: Saturday and Sunday, 8:00 AM-4:30 PM Primary Responsibilities Intake & Schedule Coordination Handle and respond promptly to incoming calls, emails or faxes from physicians, or patients Receive and process referrals from hospitals, physicians, and other community partners. Communicate effectively with clients, families, referral sources, and staff to ensure timely and accurate intake and scheduling. Gather and document necessary patient information, insurance details, and medical history for admissions. Schedule initial visits and ongoing visits for home health services, coordinating with nursing, therapy, and other providers. Facilitate discharge planning and communicate with inpatient referral sources. Maintain accurate records in EHR and ensure regulatory compliance Support overall office operations related to intake and scheduling Patient and Family Communication Serve as a liaison between the agency and patients, families, and referral sources. Answer incoming community inquiries about services with professionalism and empathy. Support the patient/family and healthcare team during the intake and transition process. Common Expectations Deliver compassionate, respective service in all interactions. Respond promptly and professionally to inquiries or concerns. Contribute to overall patient and staff satisfaction. Attend staff meetings, in-services, and serve on assigned committees. Support agency initiatives, fundraising events, and community outreach activities. Adhere to established policies, procedures, and standards for quality, safety, and infection control. Maintain confidentiality of patient and organizational information. Promote a culture of safety by complying with regulations, reporting errors or hazards, and identifying opportunities for process improvement. Engage in ongoing professional development through education, literature review, and workshops. Deliver exceptional service to patients, families, and colleagues while fostering teamwork and fiscal responsibility. Gather and document necessary patient information, insurance details, and medical history for admissions. Schedule initial visits and ongoing visits for home health services, coordinating with nursing, therapy, and other providers. Knowledge, Skills, and Abilities Strong multi-tasking, time management, and organizational skills. Excellent communication skills, both verbal and written. Proven ability to implement and sustain quality improvement initiatives. Excellent interpersonal skills with the ability to foster collaboration across disciplines. Proficient in Microsoft Office Suite and comfortable learning new software. Dependable, professional and able to work with minimal supervision. Qualifications LPN or RN degree required. Previous experience in home health or hospice intake and scheduling is preferred. Must pass a background check and have reliable transportation. Automobile insurance is required. Core Values Integrity - We build trust through responsible actions and honest relationships. Respect - We value every individual and treat all with dignity and compassion. Teamwork - We collaborate across all levels to achieve excellence in care. Appreciation - We recognize and celebrate the contributions of our team.

Job DescriptionDescription: Who we are: Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic Partners is recruiting for an experienced Temporary Patient Service Coordinator. What you will do: Receives and directs incoming telephone calls politely Accurately documents messages and forwards to therapists and personnel in a timely manner Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues Explains insurance benefits to patients Manages cancellation list, filling open slots wherever possible Ensures that patients sign in Ensures patients present with required referrals Generates new patients flowsheets and paperwork Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system Forwards all cash and checks to the Practice Administrator for preparation of deposit slip Schedules follow up appointments as necessary Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room) Coordinates administrative supply orders Manages the rescheduling of patients when a therapist has a change in schedule Performs basic administrative tasks including scanning and faxing documentation We'd love to hear from you if you: High School Graduate Excellent written and verbal communication skills Able to multi-task and capable of remaining calm in a stressful situation Able to use a multi-line telephone system and the billing computer program Demonstrates keyboard proficiency Demonstrates working knowledge of medical terminology What we offer: We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. Equal Opportunity Employer Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Requirements:

Reports To: Center Manager Shift Schedule: Days, 7am - 5pm (varies) Job Category: Administrative Job Status: Non-Exempt For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other. Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply! What we offer: Paid time off (PTO) & 8 company paid holidays Tuition reimbursement 401k with employer matching Competitive health, vision and dental benefits Employer paid long term disability benefits Pet Wellness coverage, legal assistance and identity protection Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program Tickets at Work- savings on favorite brands, travel, tickets, dining and more! What you will do: Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations, Prepare charts for upcoming appointments and process medical records requests in an efficient manner. Requirements We require the following: High school diploma or general education degree (GED) equivalent. Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice. Experience with Electronic Medical Records (EMR) systems, required. Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security. National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Patient Services Coordinator - Dietary (PRN | As Needed | Every Other Weekend) - (250001SW) Description The Patient Services Coordinator will coordinate the daily flow of meal and formula delivery systems (MyDining), to expedite trays, cart transport, and retrieval of trays . Will perform quality control audits of meal service as assigned. Will respond to patient and nursing issues as appropriate. Will perform the duties of any patient service position as needed and assist with directing department functions as needed. May assist in call center as needed. Qualifications Minimum EducationHigh School Diploma or GED (Required) A. A. Post High School certification or AA degree (Preferred) Minimum Work Experience3 years Related healthcare food service experience with knowledge of diets and infant formula (Required) Required Skills/KnowledgeBasic calculations (addition, subtraction, division, multiplication. Ability to lift/push weights up to 50 pounds. Ability to translate written instructions and numeric formula into special diet products and / or infant formula. Ability to comprehend verbal and written instructions with minimal explanation. Ability to perform basic information technology data entry and print functions. Ability to independently solve problem and communicate solution or action to team members. Able to perform duties independently with minimal supervision Functional AccountabilitiesAccountability and Job KnowledgeAble to perform the duties of all Patient Service department positions in accordance with the specification of each job description. Coordinate activities of patient meal system to ensure patients are fed and or receive the appropriate nourishment or formula according to defined schedules; communicate with patients on meal requests in call center; monitor information in MyDining system. Work closely with Patient Hospitality Associates and Nutrition Technicians to meet patient and nursing unit's needs including delivery of formula, floor stock , nourishments and off schedule meals. Able to operate, maintain, and in-service employees on all patient service department equipment and operational procedures; show leadership and accountability working in any area of the patient services department. Maintain temperature, cost and portion control of all products. Perform safety checks in accordance with diet order and tray accuracy. CommunicationCommunicate pertinent department, employee, and food information to Supervisor/Manager or Director. First responder for patient issues. Operate the wireless communication system between the Patient Hospitality associates and the department. Communicate to facilities on meal delivery system equipment issues and follow-up on preventive maintenance. Complete and document quality control indicators. Safety and SanitationComply with maintenance of safety and sanitation standards of the department, institution and regulatory agencies. ProfessionalismAdhere to all policies and procedures of the department and institution. Maintain a professional image by adhering to department uniform guidelines. Regularly adhere to department work schedules Organizational AccountabilitiesOrganizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location: District of Columbia-WashingtonWork Locations: CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010Job: DietaryOrganization: Patient ServicesPosition Status: R (Regular) - O - PRNShift: VariableWork Schedule: Every other weekend variable shifts Job Posting: Nov 19, 2025, 8:59:05 PMFull-Time Salary Range: 39062. 4 - 76502. 4

Are you passionate about patient care and looking to make a real impact? UPMC Hillman Cancer Center in Hanover (310 Stock Street, Hanover, PA, 17331) is seeking a dedicated full-time Patient Service Coordinator to join our Infusion team. * Schedule: Monday through Friday, daylight hours 8:00 am - 4:30 pm * No evenings, weekends, or holidays are required! * *May require travel to our York and Lititz locations if needed to help support staffing/office needs * Free Parking & Room for Growth! This position plays a vital role in supporting physicians by performing both front and back-office responsibilities to ensure a seamless and satisfying patient experience. Daily duties include rooming patients, taking vital signs, preparing charts, managing supply inventory, patient check in and out, and maintaining clean and organized exam rooms. Why Choose UPMC? * We prioritize patient well-being and employee satisfaction. * Discover the array of benefits awaiting you as a UPMC team member on our blog including tuition reimbursement of up to $6,000 per academic year at any accredited institution for you and your dependents. * Progress through our dedicated Medical Assistant career ladder, designed to cater to various levels of education and experience. Join our mission to make a meaningful difference in the lives of our patients. Apply today and take the next step in your healthcare career with UPMC Hillman Cancer Center! Responsibilities: * Completes vital signs, specimen testing and EKGs as needed. * Organizes daily schedule of patients, greet patients and assigns rooms. * Order supplies for unit as necessary. * Maintains competency requirements. * Coordinates the ordering of blood products in collaboration with RNs, Blood Bank and Laboratory. * Greets each person entering the clinic, identifies self and role. Explains processes and procedures to new patients and assists with paperwork. * Participate in interdisciplinary activities such as staff meetings and other committees as assigned. * Other Duties as Assigned. * Maintain high visibility. Stationed in a prominent area in the clinic that is readily identifiable and accessible to customer. * Anticipates and responds to meet customer needs. * Respond appropriately to crisis situation as a team member. * Participates in interdisciplinary activities such as staff meetings and other committees as assigned. * Assists in the registration of patients to include verification and confirmation of health insurance coverage. * Immediately report any situation that may impact safety of patients, visitors and staff. * Provides front desk coverage as assigned. * Continuously monitors environment and facilitates correction of any detraction from the appearance, comfort and safety of the clinic. * Account for all customers in the clinic. * Provides lobby/waiting room coordination and supervision. * Serve as liaison between customer and clinic staff. * Collects 100% of copays daily and correctly balances at the end of each day. * Coordinates scheduling to include testing. * Coordinates and manages the bone marrow biopsy schedule for multiple practitioners and bone marrow technician. * High School graduate or equivalent required. * Minimum of three years of direct patient care and/or phlebotomy experience. * Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities. * Possesses strong interpersonal skills and the ability to work with individuals from multi-disciplinary groups. * Possesses excellent organizational skills. Licensure, Certifications, and Clearances: * Medical Assistant or Phlebotomy licensure preferred * CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire * Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR) * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran