Medical records clerk jobs in Fishers, IN - 116 jobs
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Medical Scheduler
Teksystems 4.4
Medical records clerk job in Indianapolis, IN
*Patient Appointment Scheduler - Hybrid (Indianapolis, IN)* * Indianapolis, IN* | *Mon-Fri, 8AM - 5PM* | *Hybrid after training* *Fulltime | Long-term opportunity* *About the Opportunity* We are seeking a *Patient Appointment Scheduler* to join a growing healthcare team in* Indianapolis, IN*. This role is ideal for individuals who excel in a fast-paced environment, enjoy helping patients, and have strong call center experience.
This position requires* 4-6 weeks of onsite training* before transitioning to a *hybrid schedule*.
*What You'll Do*
* Schedule patient appointments with accuracy, professionalism, and a high level of detail.
* Follow established scheduling policies and workflows to ensure smooth patient coordination.
* Communicate all appointment details clearly to patients, clinical staff, and internal teams.
* Audit and complete electronic documentation in a timely manner.
* Manage multiple tasks, deadlines, and patient needs in a fast-paced call center environment.
* Maintain strong communication with patients, peers, and leadership daily.
* Demonstrate reliability, compassion, and a commitment to quality service.
*Schedule & Work Environment* *Hours:* Monday-Friday, 8AM - 5PM
*Training:* Onsite for the first *2-3 months*
*Work Model After Training:* Hybrid (mix of onsite and remote)
*Top Skills We're Looking For* *2+ years of recent highvolume call center experience*
Strong attention to detail and accurate data entry skills
Ability to communicate clearly, calmly, and professionally with patients
Quick thinker who can adapt to changes and support multiple departments when needed
Empathy, compassion, and a serviceoriented mindset
Ability to work under pressure while maintaining quality and accuracy
*Nice to Have*
* Bachelor's degree
*Why This Role is a Great Fit*
* Hybrid flexibility after training
* Stable weekday schedule-*no weekends*
* Opportunity to support patients and make a meaningful impact
* Professional, supportive team environment
* Great experience for healthcare administration, scheduling, and customer service career growth
*Job Type & Location*
This is a Contract to Hire position based out of Indianapolis, IN.
*Pay and Benefits*The pay range for this position is $16.00 - $16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a hybrid position in Indianapolis,IN.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$16-16 hourly 1d ago
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Medical Device QMS Auditor
Bsigroup
Medical records clerk job in Indianapolis, IN
We exist to create positive change for people and the planet. Join us and make a difference too!
Job Title: QMS Auditor
Do you believe the world deserves excellence?
BSI (British Standards Institution) is the global business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence.
Our Medical Devices (or Regulatory Services) team ensures patient safety while supporting timely market access for our clients' medical device products globally. BSI is an accredited ISO 13485 Certification Body recognized in many global markets
Essential Responsibilities:
Analyze quality systems and assess ISO 13485, CE Marking and MDSAP schemes.
Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate
Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame.
Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth.
Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team.
Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met.
Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested
Plan/schedule workloads to make best use of own time and maximize revenue-earning activity.
Education/Qualifications:
Associate's degree or higher in Engineering, Science or related degree required
Minimum of 4 years experience in the medical device field including at least 2 years must be hands-on medical device design, manufacturing, testing or clinical evaluation experience.
The candidate will develop familiarity with BSI systems and processes as they go through the qualification process.
Knowledge of business processes and application of quality management standards.
Good verbal and written communication skills and an eye for detail.
Be self-motivated, flexible, and have excellent time management/planning skills.
Can work under pressure.
Willing to travel on business intensively.
An enthusiastic and committed team player.
Good public speaking and business development skill will be considered advantageous.
The salary for this position can range from $98,100 to $123,860 annually; actual compensation is based on various factors, including but not limited to, the candidate's competencies, level of experience, education, location, divisional budget and internal peer compensation comparisons. BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off.
#LI-REMOTE
#LI-MS1
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
$98.1k-123.9k yearly Auto-Apply 48d ago
Medical Device QMS Auditor
Environmental & Occupational
Medical records clerk job in Indianapolis, IN
We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: QMS Auditor Do you believe the world deserves excellence? BSI (British Standards Institution) is the global business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence.
Our Medical Devices (or Regulatory Services) team ensures patient safety while supporting timely market access for our clients' medical device products globally. BSI is an accredited ISO 13485 Certification Body recognized in many global markets
Essential Responsibilities:
* Analyze quality systems and assess ISO 13485, CE Marking and MDSAP schemes.
* Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate
* Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame.
* Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth.
* Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team.
* Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met.
* Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested
* Plan/schedule workloads to make best use of own time and maximize revenue-earning activity.
Education/Qualifications:
* Associate's degree or higher in Engineering, Science or related degree required
* Minimum of 4 years experience in the medical device field including at least 2 years must be hands-on medical device design, manufacturing, testing or clinical evaluation experience.
* The candidate will develop familiarity with BSI systems and processes as they go through the qualification process.
* Knowledge of business processes and application of quality management standards.
* Good verbal and written communication skills and an eye for detail.
* Be self-motivated, flexible, and have excellent time management/planning skills.
* Can work under pressure.
* Willing to travel on business intensively.
* An enthusiastic and committed team player.
* Good public speaking and business development skill will be considered advantageous.
The salary for this position can range from $98,100 to $123,860 annually; actual compensation is based on various factors, including but not limited to, the candidate's competencies, level of experience, education, location, divisional budget and internal peer compensation comparisons. BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off.
#LI-REMOTE
#LI-MS1
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
$98.1k-123.9k yearly Auto-Apply 47d ago
Medical Records
Brightspring Health Services
Medical records clerk job in Indianapolis, IN
Our Company
ResCare Community Living
Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!
Responsibilities
Ensures the timely entry of medical data into computer system to facilitate processing and delivery of edited documentation for client facilities.
Maintains accurate updates and medicalrecords documents for each specific facility.
Research all unedited sheets that are pended or unable to process due to illegibility or unfamiliar terminology on handwritten sheets provided by the facility.
Recognizes deviations and irregularities relating to data and system requirements and seeks resolution from originator, supervisor or manager.
Verifies and clarifies any or all problems or inquiries with the facility's documentation requests/needs.
Communicates with facilities nursing staff, Director of Nursing and Administrator on a regular basis regarding corrections of medical data.
Utilize reference materials available to improve skills regularly and ongoing.
Maintains the confidentiality of employees and patients/residents demographics and medical information.
Runs medicalrecords forms and reports containing facility, patient and pharmaceutical information.
Assists consultant pharmacists by obtaining facility data from system as needed and also informs consultant pharmacists regarding department procedures.
Promotes customer goodwill and enhances corporate image to support the corporate mission, values and philosophy.
Conducts audit with the specific facility upon request using computerized data with facility data.
Observe and comply with all PharMerica policies and procedures.
The above duties or working procedures describe the chief function of the job and are not to be considered a detailed description of every duty of the job.
Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn.
Salary Range USD $18.00 - $18.60 / Hour
$18-18.6 hourly Auto-Apply 34d ago
RN-Infection Preventionist/Medical Records Coordinator
Eaglecare LLC
Medical records clerk job in Anderson, IN
Infection Preventionist/MedicalRecords Opportunity at Edgewater Woods
Full Time Opportunity RN
The IP/MedicalRecords is responsible for the successful utilization of the electronic medicalrecord (EMR). The MedicalRecords Coordinator will work with physicians, office staff, nursing management and staff to utilize the EMR through auditing, analysis, and training. They will also implement measures that will protect the residents and staff in the community. The IP/Med Records is responsible for assessing the education needs of the staff and coordinate programs based upon identified needs and ensure State and Federal compliance.
Skills Needed:
Attention to detail/Accuracy: Ensures the medicalrecord is complete and accurate.
Training: The ability to teach and motivate staff, vendors, and other key stakeholders to ensure the database and records comply with company, Federal, and State guidelines.
Collaboration: Work with hospitals, physicians, nursing staff, and leadership to ensure that all records are obtained and maintained in the EMR.
Supportive Presence: Create a comforting and engaging atmosphere for our residents and staff.
Passion for Education and Training: Effectively educate healthcare staff and patients about infection prevention practices.
Leadership: The ability to lead and motivate others to follow infection prevention practices.
Data Management and Analysis: Monitor, track, analyze data and trends associated with infections, immunizations and antibiotic use.
Supportive Presence: Create a comforting and engaging atmosphere for our residents.
Requirements:
Graduate of an accredited school of nursing.
Minimum of one year in nursing management in the long-term industry.
Two years of professional nursing experience in long-term care, acute care, restorative care or geriatric nursing setting.
Demonstrates C.A.R.E. values to our residents, family members, customers and staff. Compassion, Accountability, Relationships and Excellence
Benefits and perks include:
Competitive Compensation: Access your earnings before payday. Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more.
Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching.
Life in Balance: Holiday pay and PTO with opportunities to earn additional PTO. Employee Discount Programs that allow you to save on travel, retail, entertainment, food and much more.
Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement.
Team Culture: A.R.E. Values: Compassion, Accountability, Relationships and Excellence carrying a legacy for improving the lives of Seniors across Indiana. Celebrate the hard work you and your team put in each day through employee recognition events and monthly and annual awards.
*Full-Time and Part-Time Benefits may vary, terms and conditions apply
About American Senior Communities
Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large.
American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job but following a calling.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$29k-37k yearly est. 5d ago
Medical Records Clerk
Tronitech
Medical records clerk job in Indianapolis, IN
You will be responsible for a variety of tasks including collecting patient information, issuing medical files, filing medicalrecords, and processing patient admissions and discharge papers.
MedicalRecordsClerk Responsibilities:
Gathering patient demographic and personal information.
Issuing medical files to persons and agencies according to laws and regulations.
Helping with departmental audits and investigations.
Distributing medical charts to the appropriate departments of the hospital.
Maintaining quality and accurate records by following hospital procedures.
Ensuring patient charts, paperwork, and reports are completed in an accurate and timely manner.
Ensuring that all medicalrecords are protected and kept confidential.
Filing all patients' medicalrecords and information.
Supplying the nursing department with the appropriate documents and forms.
Completing clerical duties, including answering phones, responding to emails, and processing patient admission and discharge records.
MedicalRecordsClerk Requirements:
High school diploma or equivalent qualification.
A minimum of 2 years experience in a similar role.
Advanced understanding of medical terminology and administration processes.
Proficient in information management programs and MS Office.
Outstanding communication and interpersonal abilities.
Strong attention to detail with excellent organizational skills.
$29k-37k yearly est. 60d+ ago
Patient Services Representative
Goodman Campbell Brain and Spine 3.8
Medical records clerk job in Carmel, IN
Job DescriptionGoodman Campbell Team
At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality.
We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients.
Job Summary
We are seeking a dedicated and capable Patient Service Representative to streamline our patient experience for new patient referrals - including documentation, communication and scheduling. This position plays a key role in facilitating and expediting patient care. This position will have the opportunity to work in multiple GCBS offices.
Our Patient Service Representative's responsibilities include (but are not limited to) detailed maintenance of accurate incoming referral documentation, delivering a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients to ensure efficient workflow of scheduling.
To be successful in this role, you should exhibit excellent customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding referral representatives are detailed and accurate while striving for efficiency. As this role is a vital part of our organization, active communication and respectful collaboration with peers is essential.
Job Duties
Detailed maintenance of accurate incoming referral documentation.
Review incoming faxes for completeness and file appropriately according to content
Application of knowledge and judgement based on urgency
Obtain missing items from referral source (physician office, patient, etc.)
Manage and track incomplete faxes on a daily basis
Problem solving skills
Deliver a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients.
Schedule new patient appointments
Schedule an appointment with the appropriate provider based on protocols and patient or referral source preference/request
Obtain patient information and register in electronic health record (NextGen)
Inform the patient of items or information needed for the visit
Generate and send the required paperwork to the patient before the visit
Notify referral source of appointment scheduled
Answer non-medical questions as needed
Monitor new patient medicalrecords.
File records based on the appointment date, provider, and location.
Collaborate with all necessary GCBS team members respectfully to ensure efficient workflow of scheduling.
Perform other related duties as assigned or requested.
Knowledge, Skills, and Abilities Required
Dedication to excellent customer service.
Exceptional attention to detail.
Alignment with HIPAA regulations.
Respect for organizational policies, procedures, systems, and objectives.
Ability to collaborate and communicate clearly.
Ability to respectfully interact with physicians, providers, peers, and patients.
Ability to drive efficiency and accuracy.
Ability to work independently.
Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system.
Educational and Experience Required
Education: High school diploma or equivalent
Preferred Experience: 1-3 years medical office or hospital experience
Physical Demands
Able to sit for an extended period of time in focused work.
Long periods of telephone and computer work.
$28k-32k yearly est. 7d ago
Informal Caregiver Guide Coordinator
Damar Staffing Solutions
Medical records clerk job in Indianapolis, IN
Company Information: A healthcare company with corporate office located in Indianapolis Metro area, serving more than 100 million people at every stage of health.
Job Summary: The Caregiver Guide is responsible for providing support for informal caregivers in the Indiana Pathways to Aging program focused on servicing Hoosiers 60 and over who receive Medicaid (or Medicaid and Medicare) benefits.
Job Duties:
As primary operations expert for Caregiver guides, demonstrate a deep understanding of the range of caregiver services, the HIP platform, and established processes and workflows.
Enhances participation of informal caregivers in suitable programs and services.
Functions as a reliable consultant and educator regarding healthcare inquiries, focusing on overcoming obstacles to informal caregiver health literacy.
Provides guidance to informal caregivers on minimizing health risks and managing caregiver stress, helping in future planning and facilitating connections to valuable resources and support networks.
Assists informal caregivers during transitions in member care settings as required.
Produces reports as necessary concerning program metrics associated with caregivers.
Participates in and connects with community regarding caregiving matters, including offering assistance with regional caregiver advisory committees. Supports educational efforts for provides on caregiving topics.
Collaborates internal Pathways staff and Interdisciplinary Care Team (ICT). Participates in related training and continuing education opportunities as required.
Other duties as assigned.
Job Qualifications
High School Diploma or General Education Diploma (GED), is required. Bachelor degree a plus.
Minimum of two (2) years of experience in either volunteer or paid position working in community setting with at risk populations providing coordination of services is preferred.
Minimum of two (2) years of experience in caregiver advocacy and supports and or home and community\-based services, or any combination.
Community Health Worker (CHW) certification preferred
Bilingual (Spanish) a plus
Previous experience servicing diverse populations in rural areas is a plus
Potential 10 percent to 15 percent travel.
Must be able to prioritize and meet deadlines, detail oriented and exercise good judgment
Above average organizational skills, good listener, team player.
Must possess\/maintain a valid driver's license, current automobile insurance and a driving record that meets the guidelines and requirement of the organization.
This role reports to the Manager, Caregiver Advocacy Support.
Hours TBD
Starting Salary $40,000 to $55,000 (based on experience); Health Insurance and Benefits offered
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$40k-55k yearly 60d+ ago
Health Information Specialist II - LRH
Datavant
Medical records clerk job in Indianapolis, IN
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**Position Highlights** :
+ Full-Time: Monday-Friday 8:00AM-4:30 PM EST
+ Location: This role will be performed at one location (Remote)
+ Comfortable working in a high-volume production environment.
+ Processing medicalrecord requests by taking calls from patients, insurance companies and attorneys to provide medical status.
+ Documenting information in multiple platforms using two computer monitors.
+ Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance
**You will:**
+ Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
+ Maintain confidentiality and security with all privileged information.
+ Maintain working knowledge of Company and facility software.
+ Adhere to the Company's and Customer facilities Code of Conduct and policies.
+ Inform manager of work, site difficulties, and/or fluctuating volumes.
+ Assist with additional work duties or responsibilities as evident or required.
+ Consistent application of medical privacy regulations to guard against unauthorized disclosure.
+ Responsible for managing patient health records.
+ Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
+ Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
+ Ensures medicalrecords are assembled in standard order and are accurate and complete.
+ Creates digital images of paperwork to be stored in the electronic medicalrecord.
+ Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
+ Answering of inbound/outbound calls.
+ May assist with patient walk-ins.
+ May assist with administrative duties such as handling faxes, opening mail, and data entry.
+ May schedules pick-ups.
+ Assist with training associates in the HIS I position.
+ Generates reports for manager or facility as directed.
+ Must exceed level 1 productivity expectations as outlined at specific site.
+ Participates in project teams and committees to advance operational strategies and initiatives as needed.
+ Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
+ Other duties as assigned.
**What you will bring to the table:**
+ High School Diploma or GED.
+ Must be 18 years of age or older.
+ Ability to commute between locations as needed.
+ Able to work overtime during peak seasons when required.
+ 1-year Health Information related experience.
+ Meets and/or exceeds Company's Productivity Standards
+ Basic computer proficiency.
+ Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
+ Professional verbal and written communication skills in the English language.
+ Detail and quality oriented as it relates to accurate and compliant information for medicalrecords.
+ Strong data entry skills.
+ Must be able to work with minimum supervision responding to changing priorities and role needs.
+ Ability to organize and manage multiple tasks.
+ Able to respond to requests in a fast-paced environment.
**Bonus points if:**
+ Previous production/metric-based work experience.
+ In-person customer service experience.
+ Ability to build relationships with on-site clients and customers.
+ Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$16-$20.50 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$16-20.5 hourly 32d ago
Medical Records Assistant (Non Nurse)
Westside Village Nursing Center
Medical records clerk job in Indianapolis, IN
Must have 3 years' experience or more working inmedicalrecords at a nursing facility
The MedicalRecords Assistant (Non Nurse) assists with patients' clinical records, including coding, auditing, and record management in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
High school diploma or equivalent
Prior medicalrecords experience preferred
Specific Job Requirements
Demonstrate knowledge of State and Federal legal requirements relating to documentation, confidentiality, and legal issues pertaining to health information
Effectively communicate with physicians, nursing staff, and allied health personnel
Demonstrate efficient usage of complex computer software systems
Functional knowledge in field of practice
Make independent decisions when circumstances warrant such action
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care's
Code of Conduct
and completes mandatory
Code of Conduct
and other appropriate compliance training
Essential Functions
Accurately audit and complete ongoing reviews of all patients' clinical records to ensure documentation and performance compliance
Accurately maintain current, overflow, and discharged record filing system
Understand and apply LTC payment systems, including Medicare
Apply the use of ICD 10 CM coding
Understanding of HIPAA requirements
Exhibit excellent customer service and a positive attitude towards patients
Assist in the evacuation of patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively on an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language
An Equal Opportunity Employer
$27k-34k yearly est. 31d ago
Medical Scheduler
Independent Adult Day Centers 3.8
Medical records clerk job in Indianapolis, IN
Independent Adult Day Centers
HCC Scheduler
Reports to: Assistant Regional Director of Medical Services
The HCC Scheduler is responsible for scheduling, coordinating, and follow up of guest appointments. The HCC Scheduler is responsible for answering the HCC appointment line and returning voicemails in a timely manner. The HCC Scheduler is also responsible for timely, detailed documentation of notes and findings from appointments, along with weekly wellness calls for all Guests enrolled in the Center's Healthcare Coordination program. The HCC Scheduler maintains professional communication with Guests and outside medical service providers and ensures that clinical documentation of all billable services is completed accurately and on time.
MINIMUM ESSENTIAL FUNCTIONS REQUIRED:
Responsible for the coordination, assigning, and last-minute changes of the bookings calendar.
Maintains schedule of medical appointments for all HCC Guest, updating as needed and communicating changes with the rest of the HCC team.
Prompt and timely follow-up of all calls and voicemails that come through the HCC Appointment line.
Complete weekly wellness calls and documentation for all assigned Guests.
Attending weekly HCC meeting.
Maintain Availability Tracking Sheet, updating as needed new and rescheduled appointments.
Add all monthly reoccurring appointments to the calendar (i.e dialysis, INR, therapy, Free Libre, Medication setups).
Schedule all new patient appointments (follow up on referrals from providers).
Assist with medical plan of care, rendering services as necessary including regular monitoring of vital signs/weight/blood sugar, medication administration, bowel and bladder care, and education.
Daily documentation of billable services completed for each Guest enrolled in the HCC program and submitted by the end of day each Friday.
Update and maintain Guest medical files, including medical plan of care, care records, and progress notes.
Always maintain a safe environment.
Always maintain confidentiality. Ensure Guest privacy and dignity in all manners of care.
Ensure security of, and proper documentation for all Guest medication stored and administered at the Center.
Prompt and timely transportation to and from Guest medical appointments, being conscientious and professional in the community as a representative of IADC when scheduled to transport.
Assemble and disassemble equipment and accessories. Operate wheelchair lifts on company vehicles and assist with other ambulatory devices.
Other duties as needed.
QUALIFICATIONS:
Medical Knowledge
Experience with Scheduling
Direct care experience working with geriatric and/or adults with disabilities preferred.
Valid driver's license in state of residence
Qualifying criminal background and driving record (no SR-22, must have fewer than 6 points on license)
Ability to calmly and repetitively model appropriate behavior in difficult or challenging situations
Ability to react to situations, i.e., rescue, preventing a Guest from hurting themselves.
Ability to work with frequent interruptions.
ESSENTIAL PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must frequently lift and/or move objects/people with or without assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. The employee must be able to use general office equipment such as computers, photocopiers, telephones, etc. The employee must be able to drive a car, operate a wheelchair lift and perform housekeeping duties such as cleaning, cooking, snow shoveling, etc. The job may require exposure to outside weather conditions while working with Guests.
PSYCHOLOGICAL REQUIREMENTS:
The employee must possess the ability to process vague, abstract verbal and written instructions; work under stress, interruptions, and tight deadlines; problem solve, answer questions and evaluate results of performance; and visualize and assess abstract ideas
$27k-33k yearly est. 2d ago
Medical Billing Clerk
Pharmaneek Pharmacy Services
Medical records clerk job in Indianapolis, IN
Job Brief: We are looking for an efficient medical billing clerk to prepare invoices and manage patient accounts. In this role, you will liaise with patients who have outstanding amounts, which may entail dealing with collection agencies. You will also communicate with medical aid companies and obtain authorization for payment of medical procedures.
Responsibilities:
Managing patient accounts and preparing invoices.
Inputting patient information and maintaining up-to-date records of patient data using computer software.
Ensuring that the patients receive the accounts.
Performing administrative tasks such as answering phone calls and responding to emails.
Acquiring and recordingmedical aid details from patients and liaising with the medical aid company to obtain authorization on payments owed by patients.
Following up with patients on accounts that are late as well as those which are seriously overdue.
Following work procedures methodically while ensuring compliance with the rules and regulations of the hospital or clinic as well as state and federal laws.
Improving job knowledge and skills by networking and staying abreast of medical service rates in order to ensure up-to-date billing.
Ensuring that patient records, accounts, and payments are meticulously handled.
Keeping all patient records confidential.
Skills Required:
A high school diploma or GED.
At least 2 years of administrative experience in a medical or healthcare setting.
Associate's degree in accounting, business, or economics may be preferred.
Basic mathematical skills.
Excellent communication skills to deal with medical insurance companies and to explain financial matters to patients and staff.
Above-average organizational skills to be able to locate files or patient records speedily.
Attention to detail to maintain patient records proficiently and to check that the accounts have been entered accurately.
The ability to process cash or credit card payments.
Proficiency in account data input to prepare statements for patients.
Knowledge of medical coding procedures.
$27k-33k yearly est. 60d+ ago
Patient Service Representative
Appletree Staffing 3.9
Medical records clerk job in Indianapolis, IN
TempToFT
Are you seeking office-based, clerical work in the Indianapolis area where you can provide support to the local community?
Join a team of dedicated healthcare workers on their journey to provide relief, support, research, and treatment to patients in need of specialized care. This role is the first point of contact for patients and is instrumental in providing a comforting experience and keeping appointments organized.
A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.
Ultimately, you will work directly with patients and our medical staff to answer any questions they may have about treatment options or insurance coverage.
Daily functions include:
Greeting and directing patients to examination rooms
Scheduling patient appointments and making reminder calls
Informing patients about delays and wait times
Responsibilities
Update and verify patient information at every visit
Assist patients with filling out patient history forms, consent forms and payment contract forms
Receive and process cash and credit card payments for medical services rendered
Review patient accounts, identify delinquent accounts and collect overdue payments
Answer, investigate and/or direct patient inquiries or complaints to the appropriate medical staff member
Requirements and skills
Proven work experience as a Patient Service Representative or similar role
Knowledge of medical terms and practices
Professional manner and appearance
Strong interpersonal and communication skills
Meticulous attention to detail
Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access)
High school diploma or equivalent preferred
Valid drivers license and reliable transportation
If you meet these requirements, apply today or call 317-887-0747! Interviews will begin immediately!
JOB TYPE: FULL TIME
SHIFT: 1st
PAY RATE: $15.90 per hour
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$15.9 hourly 60d+ ago
SURGICAL COORDINATOR
Vantage Surgical Solutions
Medical records clerk job in Kokomo, IN
Job DescriptionPosition Description: SUMMARY: This position is responsible for transportation, set-up, operation and troubleshooting of the surgical equipment and disposables as scheduled and in accordance with Vantages contract with the hospital client acting as client liaison between the doctor, hospital client, and home office; and helping the surgical staff in any manner possible to improve efficiencies.DUTIES AND RESPONSIBILITIES:
Arrival at scheduled client location the day prior to surgery date for delivery and set up of equipment, ensuring equipment functionality and all products are accurate to client specifications and in required service quantities.
Arrival at scheduled client location a minimum of 90 minutes prior to surgery on day of surgery for final preparations.
Operation and troubleshooting of surgical equipment.
Provide assistance if requested by the client and/or surgeon.
Monitor assigned schedule daily.
Respond to work emails and correspondence regularly while on working time.
Accurate/detailed documentation of products (disposables) used at the client location and accurate return to inventory.
Participates in continuing education to continually improve skills and abilities and stay abreast of current technologies/practices in the Ophthalmic industry.
Exhibits a high degree of courtesy, tact, and poise when interacting with patients and other healthcare professionals.
Adjusts to fluctuating peaks in patient flow, acuity, and other operational demands while maintaining quality.
Act as Vantage representative when with the client, serving as a customer service agent and acting as liaison between the Client, Sales, Operations, and the home office.
Ensures all credentialing requirements are updated and compliant at all times.
Exhibits safe driving practices and maintains excellent driving record.
Performs other related duties as assigned by management.
QUALIFICATIONS:
Associates degree or higher inmedical/biology or related field preferred
One to two years related experience or equivalent.
Basic computer skills with working knowledge of Microsoft Office software programs (Word, Excel, Outlook).
Excellent customer service skills.
Excellent mechanical and troubleshooting skills.
Ability to complete overnight travel 3-4 nights weekly.
Ability to be empathetic and treat others with dignity.
Ability to work with a team mindset.
Commitment to excellence and high standards.
Excellent written and oral communication skills.
Strong organizational, problem-solving, and analytical skills.
Ability to manage priorities and workflow.
Ability to be prompt for scheduled and re-scheduled workdays.
Ability to maintain clean driving record.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Acute attention to detail.
Good judgement with the ability to make timely and sound decisions.
Ability to understand and follow written and verbal instructions.
Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline.
COMPETENCIES:
Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Work s well in group problem solving situations; Uses reason even when dealing with emotional topics.
Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Teamwork--Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Planning/Organizing--Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Dependability--Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
Frequently required to stand, walk and sit
Frequently required to utilize hand and finger dexterity
Occasionally required to bend, stoop, or kneel
Frequently required to talk or hear
Frequently utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
Frequently required to lift/push/carry items up to 50 pounds
Occasionally exposure to outside weather conditions
Frequently exposure to bloodborne and airborne pathogens or infectious materials
Additional remarks regarding work environment Frequently driving short and/or long distances
Specialized equipment, machines, or vehicles used cataract equipment, cargo vans
$19.00 - $20.00 Hourly
$19-20 hourly 7d ago
Medical Receptionist- Bilingual Spanish
Windrose Health Network 3.2
Medical records clerk job in Franklin, IN
Full-time Description
Do you have a passion for serving our patients and our communities by providing high-quality, family-oriented, primary, and preventive health care services? Are you looking for a rewarding career with a company that has a dynamic work culture? If the answer is yes, the Medical Receptionist- Bilingual Spanish position at Windrose Health Network could be the job you are looking for.
We are currently seeking a Medical Receptionist- Bilingual Spanish that will work effectively within the Windrose Health Network culture, which is described as family-friendly, supportive, transparent, and treats employees as we would want employees to treat our patients. We are seeking a Medical Receptionist- Bilingual Spanish that is a good advocate for their patients, solution-oriented, honest, and passionate. WindRose Health Network provides an opportunity for our employees to gain experience in a high energy, caring, supportive, technology-enhanced work environment, while making a difference in the lives of others.
Offering pertinent information:
Directing callers to appropriate Health Center staff
Taking messages when appropriate
Schedules appointments, verifies registration information and patient demographics
Collects patient co-pays or other payments
Inspects reception room for neatness
Requirements
Education, Experience & Training:
High School graduate or GED required; excellent Customer Service skills .
A qualified candidate should preferably have at least two (2) years of work experience as a Receptionist in a health care service delivery setting.
A qualified candidate should have a working knowledge of MicroSoft Word and Excel and a working knowledge of electronic medicalrecord (EMR).
Bilingual in Spanish is required.
Experience:
Customer service: Experience inMedical terminology (Preferred)
Computer skills: 1 year (Preferred)
Medical office: 1 year (Preferred)
Appointment scheduling: 1 year (Preferred)
Insurance verification: 1 year (Preferred)
Computer skills: 1 year (Preferred)
Phone etiquette: 1 year (Preferred)
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Paid training
Vision insurance
WindRose is an Equal Opportunity Employer
Salary Description 16.50 - 18.50
$29k-33k yearly est. 4d ago
Patient Services Coordinator
Teksystems 4.4
Medical records clerk job in Indianapolis, IN
Provide quality customer service to current or future patients that have been scheduled for appointments. Update the following patient information within their internal database; patient name, demographic information, medical history, date of birth, etc.
Verify patient insurance information and update it in the system.
*Job Type & Location*This is a Contract to Hire position based out of Indianapolis, IN 46202.
*Pay and Benefits*The pay range for this position is $16.00 - $16.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Indianapolis,IN 46202.
*Application Deadline*This position is anticipated to close on Jan 20, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$16-16 hourly 1d ago
Medical Records
Brightspring Health Services
Medical records clerk job in Indianapolis, IN
Job Description
Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!
Responsibilities
Ensures the timely entry of medical data into computer system to facilitate processing and delivery of edited documentation for client facilities.
Maintains accurate updates and medicalrecords documents for each specific facility.
Research all unedited sheets that are pended or unable to process due to illegibility or unfamiliar terminology on handwritten sheets provided by the facility.
Recognizes deviations and irregularities relating to data and system requirements and seeks resolution from originator, supervisor or manager.
Verifies and clarifies any or all problems or inquiries with the facility's documentation requests/needs.
Communicates with facilities nursing staff, Director of Nursing and Administrator on a regular basis regarding corrections of medical data.
Utilize reference materials available to improve skills regularly and ongoing.
Maintains the confidentiality of employees and patients/residents demographics and medical information.
Runs medicalrecords forms and reports containing facility, patient and pharmaceutical information.
Assists consultant pharmacists by obtaining facility data from system as needed and also informs consultant pharmacists regarding department procedures.
Promotes customer goodwill and enhances corporate image to support the corporate mission, values and philosophy.
Conducts audit with the specific facility upon request using computerized data with facility data.
Observe and comply with all PharMerica policies and procedures.
The above duties or working procedures describe the chief function of the job and are not to be considered a detailed description of every duty of the job.
Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct and Ethics, its policies and procedures, the Corporate Compliance Agreement, applicable federal and state laws, and applicable professional standards.
$29k-37k yearly est. 16d ago
Patient Services Representative
Indianapolis Neurosurgical Group Pc 3.8
Medical records clerk job in Greenwood, IN
Goodman Campbell Team
At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality.
We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients.
Job Summary
We are seeking a dedicated and capable Patient Service Representative to streamline our patient experience for new patient referrals - including documentation, communication and scheduling. This position plays a key role in facilitating and expediting patient care. This position will have the opportunity to work in multiple GCBS offices.
Our Patient Service Representative's responsibilities include (but are not limited to) detailed maintenance of accurate incoming referral documentation, delivering a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients to ensure efficient workflow of scheduling.
To be successful in this role, you should exhibit excellent customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding referral representatives are detailed and accurate while striving for efficiency. As this role is a vital part of our organization, active communication and respectful collaboration with peers is essential.
Job Duties
Detailed maintenance of accurate incoming referral documentation.
Review incoming faxes for completeness and file appropriately according to content
Application of knowledge and judgement based on urgency
Obtain missing items from referral source (physician office, patient, etc.)
Manage and track incomplete faxes on a daily basis
Problem solving skills
Deliver a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients.
Schedule new patient appointments
Schedule an appointment with the appropriate provider based on protocols and patient or referral source preference/request
Obtain patient information and register in electronic health record (NextGen)
Inform the patient of items or information needed for the visit
Generate and send the required paperwork to the patient before the visit
Notify referral source of appointment scheduled
Answer non-medical questions as needed
Monitor new patient medicalrecords.
File records based on the appointment date, provider, and location.
Collaborate with all necessary GCBS team members respectfully to ensure efficient workflow of scheduling.
Perform other related duties as assigned or requested.
Knowledge, Skills, and Abilities Required
Dedication to excellent customer service.
Exceptional attention to detail.
Alignment with HIPAA regulations.
Respect for organizational policies, procedures, systems, and objectives.
Ability to collaborate and communicate clearly.
Ability to respectfully interact with physicians, providers, peers, and patients.
Ability to drive efficiency and accuracy.
Ability to work independently.
Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system.
Educational and Experience Required
Education : High school diploma or equivalent
Preferred Experience: 1-3 years medical office or hospital experience
Physical Demands
Able to sit for an extended period of time in focused work.
Long periods of telephone and computer work.
$28k-32k yearly est. Auto-Apply 60d+ ago
Health Information Specialist I
Datavant
Medical records clerk job in Indianapolis, IN
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
This is an entry level position responsible for processing all release of information (ROI), specifically medicalrecord requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
**Position Highlights**
**This is a Remote Role**
+ Full Time: **Monday-Friday, 7:30 am - 4:00 pm CST, with potential overtime, evenings, or weekends as required.**
+ Ability working in a high-volume environment.
+ **Handle ROI (Release of Information) - Core requests such as: patient, disability, insurance, and government requests.**
+ Documenting information in multiple platforms using two computer monitors.
+ Proficient in Microsoft office (including Word and Excel)
**Preferred Skills**
+ Knowledge of HIPAA and medical terminology
+ Familiar with different EHR and Billing Systems
+ Experience working with subpoenas
**We offer:**
+ Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor
+ Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)
+ Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance
**You will:**
+ Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
+ Maintain confidentiality and security with all privileged information.
+ Maintain working knowledge of Company and facility software.
+ Adhere to the Company's and Customer facilities Code of Conduct and policies.
+ Inform manager of work, site difficulties, and/or fluctuating volumes.
+ Assist with additional work duties or responsibilities as evident or required.
+ Consistent application of medical privacy regulations to guard against unauthorized disclosure.
+ Responsible for managing patient health records.
+ Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
+ Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
+ Ensures medicalrecords are assembled in standard order and are accurate and complete.
+ Creates digital images of paperwork to be stored in the electronic medicalrecord.
+ Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
+ Answering of inbound/outbound calls.
+ May assist with patient walk-ins.
+ May assist with administrative duties such as handling faxes, opening mail, and data entry.
+ Must meet productivity expectations as outlined at specific site.
+ May schedules pick-ups.
+ Other duties as assigned.
**What you will bring to the table:**
+ High School Diploma or GED.
+ Ability to commute between locations as needed.
+ Able to work overtime during peak seasons when required.
+ Basic computer proficiency.
+ Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
+ Professional verbal and written communication skills in the English language.
+ Detail and quality oriented as it relates to accurate and compliant information for medicalrecords.
+ Strong data entry skills.
+ Must be able to work with minimum supervision responding to changing priorities and role needs.
+ Ability to organize and manage multiple tasks.
+ Able to respond to requests in a fast-paced environment.
**Bonus points if:**
+ Experience in a healthcare environment.
+ Previous production/metric-based work experience.
+ In-person customer service experience.
+ Ability to build relationships with on-site clients and customers.
+ Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$15-$18.32 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$15-18.3 hourly 3d ago
Medical Receptionist- Bilingual Spanish
Windrose Health Network 3.2
Medical records clerk job in Franklin, IN
Do you have a passion for serving our patients and our communities by providing high-quality, family-oriented, primary, and preventive health care services? Are you looking for a rewarding career with a company that has a dynamic work culture? If the answer is yes, the Medical Receptionist- Bilingual Spanish position at Windrose Health Network could be the job you are looking for.
We are currently seeking a Medical Receptionist- Bilingual Spanish that will work effectively within the Windrose Health Network culture, which is described as family-friendly, supportive, transparent, and treats employees as we would want employees to treat our patients. We are seeking a Medical Receptionist- Bilingual Spanish that is a good advocate for their patients, solution-oriented, honest, and passionate. WindRose Health Network provides an opportunity for our employees to gain experience in a high energy, caring, supportive, technology-enhanced work environment, while making a difference in the lives of others.
Offering pertinent information:
* Directing callers to appropriate Health Center staff
* Taking messages when appropriate
* Schedules appointments, verifies registration information and patient demographics
* Collects patient co-pays or other payments
* Inspects reception room for neatness
Requirements
Education, Experience & Training:
* High School graduate or GED required; excellent Customer Service skills .
* A qualified candidate should preferably have at least two (2) years of work experience as a Receptionist in a health care service delivery setting.
* A qualified candidate should have a working knowledge of MicroSoft Word and Excel and a working knowledge of electronic medicalrecord (EMR).
* Bilingual in Spanish is required.
Experience:
* Customer service: Experience inMedical terminology (Preferred)
* Computer skills: 1 year (Preferred)
* Medical office: 1 year (Preferred)
* Appointment scheduling: 1 year (Preferred)
* Insurance verification: 1 year (Preferred)
* Computer skills: 1 year (Preferred)
* Phone etiquette: 1 year (Preferred)
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Paid training
* Vision insurance
WindRose is an Equal Opportunity Employer
How much does a medical records clerk earn in Fishers, IN?
The average medical records clerk in Fishers, IN earns between $26,000 and $41,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.
Average medical records clerk salary in Fishers, IN