Patient Service Representative-Bilingual
Medical records clerk job in Boston, MA
Our client, a major hospital in Boston with a fantastic reputation, is seeking to hire multiple Bilingual Patient Care Representatives to support administrative and customer service functions.
The ideal candidate is a recent college grad or someone with 1-2 years of administrative or customer service experience looking to make an impact with a healthcare organization that is helping to save lives.
**Must be fluent in Mandarin OR Arabic
*This a hybrid position requiring 4 days onsite, 1 WFH (after the training/probationary period).
*Must be able to commute to Boston (parking is limited but very accessible via public transportation).
Key Responsibilities
Patient Services Support-Providing high-level support to international patients. Acting as the first point of contact, answering questions, and providing information via phone, email, or in person.
Administrative Tasks-Completing necessary paperwork and documentation. Obtaining records from international offices as needed.
Bilingual Communication:-Utilize bilingual fluency to communicate with patients and international offices as needed
Requirements
BA/BS Degree preferred
Bilingual/Fluent in Mandarin or Arabic
1-2 years of administrative or customer service experience ideal
Excellent verbal and written communication skills
Computer skills including the Microsoft Office Suite
Long-term interest in working in a healthcare setting
**Full Job Description will be shared prior to an interview with my client
**Apply here or email along with a copy of your resume to creid@monumentstaffing.net to be considered
Health Information Specialist
Medical records clerk job in Somerville, MA
Our Client, a hospital, is looking for someone to join their team as a Health Information Records Team Lead!
**This is an onsite 12-month contract role that takes place in Somerville, MA**
Responsibilities
In collaboration with the management team, oversees the day-to-day operational functions of special projects in the CRCC.
Coordinates assignment of team resources in operations of CRCC special projects.
Facilitates training and provide direction and guidance to direct reports in a complex environment to ensure that all staff are appropriately informed, trained, guided, supported and evaluated. Works to develop staff for special projects.
Manages daily scheduling and assists with timekeeping for unit team, including management of timekeeping exceptions
Establish and maintain a positive and productive team environment and a stable work environment through leadership, mentoring and coaching staff
Provides input to management regarding overall employee performance. Monitors the quality of work performed by staff throughout the fiscal year and informs management of any deficiencies
Assist in recruiting and interviewing personnel in collaboration with HIM Management for the special projects team
Provides orientation and training to new staff regarding the operational and system policies and procedures
Qualifications
Excellent communication and written skills
Detail-Oriented
Excellent analytical and problem-solving skills
Strong computer skills, Microsoft Window based computer skills
Ability to plan and manage projects, staff, other resources, and timelines; and to prioritize and delegate accordingly
Ability to be flexible, versatile, and adaptable in day-to-day activities conducted in a multi-site environment
Ability to manage workload and competing priorities in order to complete tasks within set limits
Ability to produce quality work on a consistent basis
You will receive the following benefits:
Medical Insurance - Four medical plans to choose from for you and your family
Dental & Orthodontia Benefits
Vision Benefits
Health Savings Account (HSA)
Health and Dependent Care Flexible Spending Accounts
Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance
Hospital Indemnity Insurance
401(k)
Paid Sick Time Leave
Legal and Identity Protection Plans
Pre-tax Commuter Benefit
529 College Saver Plan
Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.
Gastroenterology Patient Services Coordinator II, Waltham
Medical records clerk job in Waltham, MA
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary:
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions:
Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
-Make patient appointments and maintain appointment records.
-Greet and assist patients.
-Answer telephones, assist callers with routine inquiries, and schedule appointments.
-File materials in patient folders, and print appointment schedules.
-Process patient billing forms and scan documents to patient medical record/LMR.
-Call for patient medical records and laboratory test results.
-Open and distribute unit mail or faxes.
-Type forms, records, schedules, memos, etc., as directed.
-May be required to accept co-payments.
-Handles, screens and/or takes messages related to prior authorizations,
-provider questions, prescription refills, and test results.
-Acts as "Super User" for scheduling, registration and billing systems.
-Provides assistance and training to others in these areas.
-May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
Qualifications
Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Certified Medical Administrative Assistant [CMAA] - Data Conversion - Various Issuers preferred Experience office experience 2-3 years required Knowledge, Skills and Abilities - Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing. - Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate. - Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively. - Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages. - Managing one's own time and the time of others. - Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Remote Type
Hybrid
Work Location
52 Second Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyMedical Records Specialist
Medical records clerk job in Peabody, MA
Who we are: Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Responsibilities/Duties:
* Daily scanning of all paperwork generated per protocols.
* Retrieving and sorting superbills and other paperwork left after clinic.
* Maintain fax log and ensure failed faxes are resent properly.
* Send patient notes to other offices via secure email, faxing, etc.
* Update and maintain referring physician hospital affiliation list in practice management system.
* Deal with problems that come up as the day progresses/troubleshooting.
* Back up for chart preparation and indexing clerk roles.
* Any duties or projects as assigned by any Supervisor or Manager.
* Requesting additional tasks during downtime.
Qualifications
Who you are:
Qualifications:
* High school diploma or equivalent experience.
* One-year medical office experience.
* Familiarity with HIPAA, insurance regulations, policies, procedures and other regulatory policies.
* Knowledge of common safety hazards and precautions to establish a safe working environment.
* Medical office procedures, policies, practices and medical terminology, telephone protocol and professional etiquette.
* Familiarity with electronic medical systems is a plus, including Athena/Centricity, and Medi-Tech.
* Ability to interpret, adapt and apply guidelines and procedures.
* Develop and maintain effective and professional working relationships with patients, medical staff, coworkers and the public by displaying sympathy, tact and understanding.
* Must be a team player with a positive attitude, adjust to various personalities, work with a diverse population, demonstrating patience and professionalism.
* Promotes teamwork through collaboration.
* Represents the clinic in a professional manner.
* Able to maintain strict confidentiality on all patient issues.
* Excellent verbal and written communication skills.
What we offer:
* Excellent growth and advancement opportunities
* Dynamic environment
* Access to a diverse network of practitioners
* Broad infrastructure of tools and programs to enhance the employee experience
* Competitive Compensation
* Generous PTO
* Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as "protected characteristics").
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc.
Medical Records Specialist w/HRD-FT
Medical records clerk job in Andover, MA
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
* 30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
* Continuing education opportunities
* Scholarship program for employees
* Matching 401(k) plan for all employees
* Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
* Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
* Flexible spending account plans for full-time employees
* Minimum essential coverage health insurance plan for all employees
* Electronic medical records and mobile devices for all clinicians
* Incentivized bonus plan
Responsibilities
Ensure the integrity of the patient medical record. Provide clerical support and process signed and unsigned orders, 485's, and other key documents. Ensure documents are saved to the patient medical record.
Qualifications
Education and experience, essential
* Must possess a high school diploma or equivalent.
* Must have demonstrated experience in the use of a computer, including typing and clerical skills.
* Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
* Six months experience in medical records in a health care office is highly preferred.
Requirements
* Must possess a valid state driver license
* Must maintain automobile liability insurance as required by law
* Must maintain dependable transportation in good working condition
* Must be able to safely drive an automobile in all types of weather conditions
* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license.
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyRegistrar Records Assistant
Medical records clerk job in Boston, MA
At Berklee, creativity and innovation extend far beyond the classroom-they shape how we work, collaborate, and serve our community. The Registrar Records Assistant plays an essential role in supporting Berklee's mission to educate, inspire, and empower artists to realize their creative potential. Working with both Berklee College of Music (BCM) and the Boston Conservatory at Berklee (BCB), this position ensures the accuracy and integrity of student academic records during an exciting transition to Workday Student (WDS).
The Opportunity
Reporting to the Senior Associate Registrar, the Registrar Records Assistant provides critical support throughout the Workday Student implementation process. This position is designed as a backfill during this period of change, ideal for someone who's detail-oriented, adaptable, and committed to a student-centered approach to service.
Key responsibilities include:
Supporting data testing and validation during the Workday Student implementation to ensure information accuracy and system reliability.
Coordinating and implementing the degree auditing process for the Boston Conservatory at Berklee under the guidance of the Senior Associate Registrar.
Exporting transcript information and organizing degree audit templates based on program and matriculation year.
Tracking graduation progress and maintaining notes and documentation for review and approval.
Collaborating with Department Chairs on degree requirement updates and resolving individual student audit issues.
Providing registration operations support for PowerCampus during the transition, including system setup, term settings, grading access, and registration configurations.
Serving as a regular contact for Conservatory academic leadership on registration operations matters.
Assisting with data cleanup, transfer articulation, and other data integrity projects to support the successful rollout of Workday Student.
Who You Are
You hold a bachelor's degree or possess an equivalent combination of education and related experience.
You're tech-savvy, comfortable navigating complex systems, and ideally familiar with Workday Student, Colleague, or PowerCampus.
You bring meticulous attention to detail and take pride in accuracy and organization.
You adapt easily to evolving priorities and can balance multiple projects at once.
You maintain confidentiality and professionalism while contributing to a collaborative, creative work culture.
Why Berklee
Berklee is more than a workplace-it's a vibrant, mission-driven community of artists, educators, and professionals who believe in the power of creativity to make a difference. Here, staff members are valued for their ideas, encouraged to grow, and supported in achieving work-life balance. The environment is collaborative, inclusive, and dedicated to innovation and continuous learning.
Benefits
Berklee offers a comprehensive Total Rewards program that includes health, dental, and vision coverage, generous time off, tuition assistance, and retirement benefits-all designed to support employees' well-being and professional growth.
Hiring Range: $58,000 to $68,000; salary dependent on relevant experience and education.
Please visit the Total Rewards page to learn more about the benefits of working at Berklee.
This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at ************************ or call ************.
*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*
Employee Type:Staff
Auto-ApplyHealth Information Specialist (Full Time)
Medical records clerk job in Woonsocket, RI
Job Description
Health Information Specialist (Full Time)
Health Information Specialist maintains of active and terminated records according to agency and State/Federal standards. Assist in the daily functions necessary to maintain health information procedures, such as scanning documents, meeting with clients to complete a release of information to have records released to other organizations or individuals, assist in processing records needed for subpoenas/court orders.
This is an entry level position.
MAIN DUTIES:
Compile, process, and maintain client records for completeness and accuracy.
Enter client data into electronic health record (EHR) systems.
Retrieve and transmit records for authorized requests, such as from insurance companies or other providers.
Ensure client records are organized and kept confidential in accordance with regulations and HIPAA.
EDUCATION AND TRAINING REQUIRED:
This position requires a high school diploma or equivalency with two years office/customer service experience preferred. Minimum skills will include.
Proficiency in the use of Outlook 365 (sending/receiving emails/attachments, importing/exporting address books/cards, cutting/pasting website elements into Microsoft Office documents), and record keeping.
Ability to communicate clearly and professionally with callers, visitors and co-workers. Proficient typist (45 wpm or greater with at least 95% accuracy rate).
Proficiency in Microsoft Office 2011 (Word, Excel, Access, Power Point) and Outlook.
Ability to participate as a member of a team.
Ability to work independently and effectively to solve problems, seeking supervision as needed.
Knowledge of modern office procedures and methods including telephone communications, office systems in Microsoft Office, and record keeping.
Ability to maintain confidentiality.
WORKING CONDITIONS:
Knowledge of relevant laws related to the confidentiality and privacy of health information.
Ability to correctly maintain existing systems and protocols while handling multiple priorities simultaneously & work independently with attention to detail.
Access to reliable transportation to assist in health information projects at various satellite locations where records are stored.
Perform repetitive/routine/critical work.
Ability to lift 25 lbs. Ability to sit 75% of the time.
Ability to work flexible hours.
Ability to crouch, bend and continuous standing for periods of one hour or more possible.
Work in the presence of noise.
Benefits
Community Care Alliance offers competitive salaries based on experience, skills and performance, a comprehensive benefits package, and great quality of work/life.
Generous vacation, sick time and holidays.
Comprehensive medical and dental coverage as well as voluntary vision and AFLAC supplemental coverage.
403b with matching after 6 months of employment.
Flexible Spending (FSA) and Dependent Care (DCA) accounts.
Agency-paid group life insurance; long-term disability.
Tuition reimbursement and licensure/certification bonuses.
Employee referral program as well as bilingual skills premium.
On-site or nearby parking available at most buildings; mileage reimbursement for client and business related use of your personal vehicle.
To apply for this opening please visit our website *********************** and select "Careers" and then "Current Openings" to fill out an application and upload your cover letter and resume.
About Us
Community Care Alliance provides an array of services and supports that are linked together so people can access help for their unique situations. Our goal is to help all members of our community become healthier, more self-reliant and better informed to meet their economic, social and emotional challenges.
Community Care Alliance is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, sexual orientation, age, national origin, or disability.
Military friendly employer!
BUILDING INFORMATION MODELING COORDINATOR (BIM)
Medical records clerk job in Bridgewater, MA
Job Title:
• Building Information Modeling Coordinator (BIM Coordinator)
Reports to: BIM Manager
Who we are: Callahan Construction Managers is a full-service construction management company based in Bridgewater MA, with regional offices in White Plains, NY. Callahan has served the New England and Northeast regions as a family business for over 70 years. As one of the region's largest open shop construction firms, Callahan provides a wide range of preconstruction and construction management services to local, regional, and national clients. Callahan enforces a high quality and innovative approach to all projects, including multi-family residential, senior housing, affordable housing, hospitality, life sciences, corporate office, educational, retail and other markets. Visit ******************** for more information.
Summary/Objective:
The BIM Coordinator will be working in detailed preconstruction and fast-paced construction environments driving exceptional quality and service for multi-family residential, senior housing, affordable housing, hospitality, life sciences, corporate office, educational and retail projects. This role requires providing a high level of collaboration, visualization and communication resulting in:
o Improved coordination and clash detection
o Reduced cost and mitigated risk
o Improved scheduling and project sequencing
o Increased productivity and prefabrication
o Stronger facility management and building hand-off
Essential functions:
• Coordinate CAD/BIM-related tasks within organization. Lead teams to prepare basic to highly complex construction drawings using intelligent modeling and/or CAD which may include multiple views, detail drawings, and assembly drawings indicating components of equipment, facilities, or systems through proper translation of level of design (LOD) definitions as applicable.
• Collaborate with CAD staff on BIM/CAD standards development, implementation and enforcement. Review all work for completeness, accuracy, and compliance with standards.
• Ensure compliance with the approved BIM Execution and BIM Scope Plans
• Generate and/or manage BIM models utilizing AutoCAD MEP or Revit MEP software
• Responsible for the compatibility of all discipline's BIM drawings for consistency of graphics, sheet layouts, scales, sheet numbers, title blocks, etc. to assure that the drawing set produced looks consistent
• Process 3D Models
• Run interference detection to detect design clashes to assist project team with
coordination process utilizing Navisworks.
• Support the creation of a model generation library of consistent components with embedded content that provides a seamless transition of data to subsequent processes.
• The ability to Create, Develop, Integrate and Coordinate 3D BIM project elements. Use shared format for As-built drawings and any other related documents as per the project s BIM scope/standards.
• Liaise with other team members to produce design solution as per best design practice.
• Read and interrupt project specifications and submittals
• Develop, implement and manage project execution plans
• Solid understanding of construction technology, construction means and methods, materials and their attributes/limitations and installation requirements
• Schedule and attend weekly meetings with stakeholders to manage scope and schedule
• Lead a team of internal and/or external support personnel to meet project milestones
• Ability to read and comprehend plans and specifications
• Performs other related duties as required and assigned.
Required education and experience:
• Bachelor's Degree or equivalent
• CAD training; certification a plus
• Revit training; certification a plus
• Drafting certifications or licenses a plus
• Advanced knowledge in Autodesk Revit, Navisworks & AutoCAD.
All qualified applicants will be afforded equal opportunity. There shall be no discrimination based on race, color religion, sex, sexual orientation, gender identity, national original or on an applicant's status as a protected veteran or as individual with a disability.
Auto-ApplyPart-Time Temporary Position: Medical Records Scanning Assistant
Medical records clerk job in Norwood, MA
Job Description
Schedule: Flexible hours & days Monday-Friday between 8:00 AM and 5:00 PM Pay: $15 hourly
About the Role: We are seeking a detail-oriented individual to assist with scanning and organizing patient medical records into our electronic system. This is a temporary part-time position ideal for someone looking for flexible daytime hours.
Responsibilities:
Scan paper charts and upload documents into electronic patient records
Ensure all files are properly labeled and organized
Maintain confidentiality and follow HIPAA guidelines
Assist with basic administrative tasks as needed
Requirements:
Strong attention to detail and accuracy
Ability to work independently
Basic computer skills (scanning, file management)
Prior office or healthcare experience a plus, but not required
Release of Information Specialist
Medical records clerk job in Worcester, MA
Job Details Hospital for Behavioral Medicine - Worcester, MA Part Time High School/GED $19.00 - $23.00 Hourly None Days Health CareDescription
JOIN OUR TEAM AS A RELEASE OF INFORMATION (ROI) SPECIALIST!
Your Work Matters
How will you make a difference?
The HIM Release of Information (ROI) Specialist coordinates the release of Protected Health Information (PHI) for the Hospital for Behavioral Medicine and from multiple storage media (paper), including electronic records, while utilizing ROI software (Medhost) to process medical record requests. Reviews requests and authorizations to release PHI and medical record documentation to ensure completion accuracy and compliance with State and Federal guidelines before release. Collaborates with internal and external parties on the phone, in person, verbally, and in writing to meet/exceed customer needs and/or organizational requirements/goals. Models appropriate behavior as exemplified in HBMs Mission, Vision and Values.
Prepares records for departmental audits and investigations and issues medical files to persons and agencies according to laws and regulations.
Analyzes and validates all Subpoenas and hospital attorney requests received for HIPAA compliance. Researches and validates to ensure all requested records are present and prepared for certification.
Under the supervision of the Director of HIM and CEO, answers, analyzes, and resolves questions from patients, payers, attorneys, regulatory agencies, auditors, healthcare facilities, and 3rd party requesters. Communicates to customer the specific laws or regulations of why something is required or unable to be released while maintaining confidentiality. Using the knowledge of the laws and regulations determines the best solution to provide customers with the requested records. Has the latitude to take the initiative to find HIM Release of Information Specialist 2 of 4 alternative ways to help the customer while still following all Federal and State laws and Regulations. Collaborates with internal and external parties verbally (by telephone), in writing, or in-person to accomplish established departmental goals.
Prepare as requested statistical reports for administration. Assist in the abstraction and analysis of data from the medical record for medical care evaluation studies, patterns of patient care, and Performance Improvement.
Maintain quality and accurate records by following hospital procedures, retrieve medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes. Ensures patient charts, paperwork, and reports are completed in an accurate and timely manner.
Your Experience Matters
What we're looking for:
Education & Licensure (if applicable):
High school diploma or GED and equivalent combination of education and experience required. Associates' Degree in Health Information Technology or related field of study preferred.
Experience:
A minimum of two (2) years of experience in the mental health and chemical dependency field is preferred.
Additional Skill Requirements:
Certification as a Registered Health Information Technologist (RHIT) with AHIMA preferred.
Your Care Matters
What we provide for our team:
401(k) + matching
Health insurance
Vision insurance
Dental insurance
Paid time off
Paid holidays
Cafeteria on site + discounted meals
Employee engagement events
Employee assistance program
Employee recognition program
Free parking
What sets us apart?
Career & training development opportunities
Dynamic and inclusive work environment
Engaged management team dedicated to your success
A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations
Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hospital for Behavioral Medicine.
Compensation:
This is a Part-Time role and the expected compensation range for this role is $19.00 - $23.00 hourly. We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Release of Information (ROI) Specialist!
About HBM
Get to know us
Outstanding Care, Compassionate People, Unparalleled Service
Discover a fulfilling career at Hospital for Behavioral Medicine (HBM)!
Welcome to the heart of mental health treatment innovation in Worcester, MA! HBM, a cutting-edge 120-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. In proud collaboration with UMass Memorial Health Care, our facility is conveniently situated near the UMass Memorial Medical Center, allowing us to serve the community with unwavering dedication.
At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay.
Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Hospital for Behavioral Medicine.
To learn more about HBM, visit us at: **********************************************
TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S.
Individuals Maintaining Positive Attitude and Commitment To Service
At Hospital for Behavioral Medicine, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.
Patient Service Coordinated III- Waltham
Medical records clerk job in Waltham, MA
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Full time Onsite
Monday - Friday
8:30 am to 5 pm
Job Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations, under minimal supervision. Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level).
Essential Functions-Perform routine administrative and clerical duties relating to a clinical service or physician practice office. Make patient appointments and maintain appointment records. Assist callers with routine inquiries and schedule appointments. Process patient billing forms and scan documents to patient medical record/LMR.
* Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas. May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
* Provides functional guidance to Office and Practice Assistants.
* In conjunction with Supervisor oversees daily activities of practice staff.
* May be required to accept co-payments. Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
Qualifications
Education
High School Diploma or Equivalent required
Experience
office experience 3-5 years required
Knowledge, Skills and Abilities
* Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
* Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
* Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
* Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
* Managing one's own time and the time of others.
* Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
* Ability to proofread and edit written documents.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
52 Second Avenue
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$18.99 - $27.17/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyPatient Services Coordinator II
Medical records clerk job in Quincy, MA
Site: Massachusetts Eye and Ear Infirmary
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
This role is based in Quincy, MA.
Hours are 8-4:30 or 8:30-5:00
Parking is free at the Quincy location
Job Summary
Summary:
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions
Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
-Make patient appointments and maintain appointment records.
-Greet and assist patients.
-Answer telephones, assist callers with routine inquiries, and schedule appointments.
-File materials in patient folders, and print appointment schedules.
-Process patient billing forms and scan documents to patient medical record/LMR.
-Call for patient medical records and laboratory test results.
-Open and distribute unit mail or faxes.
-Type forms, records, schedules, memos, etc., as directed.
-May be required to accept co-payments.
-Handles, screens and/or takes messages related to prior authorizations,
-provider questions, prescription refills, and test results.
-Acts as "Super User" for scheduling, registration and billing systems.
-Provides assistance and training to others in these areas.
-May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
Qualifications
Education
High School Diploma or Equivalent required
Experience
office experience 2-3 years required
Knowledge, Skills and Abilities
- Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
500 Congress Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyMedical Records Specialist
Medical records clerk job in Peabody, MA
Job Details Experienced Peabody, MA Full Time High School or Equivalent $16.35 - $19.50 Hourly None Day Health CareDescription
Who we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Responsibilities/Duties:
Daily scanning of all paperwork generated per protocols.
Retrieving and sorting superbills and other paperwork left after clinic.
Maintain fax log and ensure failed faxes are resent properly.
Send patient notes to other offices via secure email, faxing, etc.
Update and maintain referring physician hospital affiliation list in practice management system.
Deal with problems that come up as the day progresses/troubleshooting.
Back up for chart preparation and indexing clerk roles.
Any duties or projects as assigned by any Supervisor or Manager.
Requesting additional tasks during downtime.
Qualifications
Who you are:
Qualifications:
High school diploma or equivalent experience.
One-year medical office experience.
Familiarity with HIPAA, insurance regulations, policies, procedures and other regulatory policies.
Knowledge of common safety hazards and precautions to establish a safe working environment.
Medical office procedures, policies, practices and medical terminology, telephone protocol and professional etiquette.
Familiarity with electronic medical systems is a plus, including Athena/Centricity, and Medi-Tech.
Ability to interpret, adapt and apply guidelines and procedures.
Develop and maintain effective and professional working relationships with patients, medical staff, coworkers and the public by displaying sympathy, tact and understanding.
Must be a team player with a positive attitude, adjust to various personalities, work with a diverse population, demonstrating patience and professionalism.
Promotes teamwork through collaboration.
Represents the clinic in a professional manner.
Able to maintain strict confidentiality on all patient issues.
Excellent verbal and written communication skills.
What we offer:
Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
Competitive Compensation
Generous PTO
Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited
to the type and years of experience within the job, the type of years and experience within the industry, education, etc.
Medical Records Specialist Home Health - Full-time
Medical records clerk job in Warwick, RI
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
* 30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
* Continuing education opportunities
* Scholarship program for employees
* Matching 401(k) plan for all employees
* Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
* Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
* Flexible spending account plans for full-time employees
* Minimum essential coverage health insurance plan for all employees
* Electronic medical records and mobile devices for all clinicians
* Incentivized bonus plan
Responsibilities
Ensure the integrity of the patient medical record. Provide clerical support and process signed and unsigned orders, 485's, and other key documents. Ensure documents are saved to the patient medical record.
Qualifications
Education and experience, essential
* Must possess a high school diploma or equivalent.
* Must have demonstrated experience in the use of a computer, including typing and clerical skills.
* Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
* Six months experience in medical records in a health care office is highly preferred.
Requirements*
* Must possess a valid state driver license
* Must maintain automobile liability insurance as required by law
* Must maintain dependable transportation in good working condition
* Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license.
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyRegistrar Records Assistant
Medical records clerk job in Boston, MA
At Berklee, creativity and innovation extend far beyond the classroom-they shape how we work, collaborate, and serve our community. The Registrar Records Assistant plays an essential role in supporting Berklee's mission to educate, inspire, and empower artists to realize their creative potential. Working with both Berklee College of Music (BCM) and the Boston Conservatory at Berklee (BCB), this position ensures the accuracy and integrity of student academic records during an exciting transition to Workday Student (WDS).
The Opportunity
Reporting to the Senior Associate Registrar, the Registrar Records Assistant provides critical support throughout the Workday Student implementation process. This position is designed as a backfill during this period of change, ideal for someone who's detail-oriented, adaptable, and committed to a student-centered approach to service.
Key responsibilities include:
* Supporting data testing and validation during the Workday Student implementation to ensure information accuracy and system reliability.
* Coordinating and implementing the degree auditing process for the Boston Conservatory at Berklee under the guidance of the Senior Associate Registrar.
* Exporting transcript information and organizing degree audit templates based on program and matriculation year.
* Tracking graduation progress and maintaining notes and documentation for review and approval.
* Collaborating with Department Chairs on degree requirement updates and resolving individual student audit issues.
* Providing registration operations support for PowerCampus during the transition, including system setup, term settings, grading access, and registration configurations.
* Serving as a regular contact for Conservatory academic leadership on registration operations matters.
* Assisting with data cleanup, transfer articulation, and other data integrity projects to support the successful rollout of Workday Student.
Who You Are
* You hold a bachelor's degree or possess an equivalent combination of education and related experience.
* You're tech-savvy, comfortable navigating complex systems, and ideally familiar with Workday Student, Colleague, or PowerCampus.
* You bring meticulous attention to detail and take pride in accuracy and organization.
* You adapt easily to evolving priorities and can balance multiple projects at once.
* You maintain confidentiality and professionalism while contributing to a collaborative, creative work culture.
Why Berklee
Berklee is more than a workplace-it's a vibrant, mission-driven community of artists, educators, and professionals who believe in the power of creativity to make a difference. Here, staff members are valued for their ideas, encouraged to grow, and supported in achieving work-life balance. The environment is collaborative, inclusive, and dedicated to innovation and continuous learning.
Benefits
Berklee offers a comprehensive Total Rewards program that includes health, dental, and vision coverage, generous time off, tuition assistance, and retirement benefits-all designed to support employees' well-being and professional growth.
Hiring Range: $58,000 to $68,000; salary dependent on relevant experience and education.
Please visit the Total Rewards page to learn more about the benefits of working at Berklee.
This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee:
We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance. Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.
As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at ************************ or call ************.
* Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*
Employee Type:
Staff
Auto-ApplyMedical Records Scanning Assistant - Temp/Part Time
Medical records clerk job in Norwood, MA
Schedule: Flexible hours & days Monday-Friday between 8:00 AM and 5:00 PM Pay: $15 hourly
About the Role: We are seeking a detail-oriented individual to assist with scanning and organizing patient medical records into our electronic system. This is a temporary part-time position ideal for someone looking for flexible daytime hours.
Responsibilities:
Scan paper charts and upload documents into electronic patient records
Ensure all files are properly labeled and organized
Maintain confidentiality and follow HIPAA guidelines
Assist with basic administrative tasks as needed
Requirements:
Strong attention to detail and accuracy
Ability to work independently
Basic computer skills (scanning, file management)
Prior office or healthcare experience a plus, but not required
Patient Services Coordinator II
Medical records clerk job in Quincy, MA
Site: Massachusetts Eye and Ear Infirmary Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
This role is based in Quincy, MA.
Hours are 8-4:30 or 8:30-5:00
Parking is free at the Quincy location
Job Summary
Summary:
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.
Does this position require Patient Care? No
Essential Functions
Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
* Make patient appointments and maintain appointment records.
* Greet and assist patients.
* Answer telephones, assist callers with routine inquiries, and schedule appointments.
* File materials in patient folders, and print appointment schedules.
* Process patient billing forms and scan documents to patient medical record/LMR.
* Call for patient medical records and laboratory test results.
* Open and distribute unit mail or faxes.
* Type forms, records, schedules, memos, etc., as directed.
* May be required to accept co-payments.
* Handles, screens and/or takes messages related to prior authorizations,
* provider questions, prescription refills, and test results.
* Acts as "Super User" for scheduling, registration and billing systems.
* Provides assistance and training to others in these areas.
* May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
Qualifications
Education
High School Diploma or Equivalent required
Experience
office experience 2-3 years required
Knowledge, Skills and Abilities
* Proficiency with all Office Suite, Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
* Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
* Communicating effectively in writing as appropriate for the needs of the audience and talking to others to convey information effectively.
* Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
* Managing one's own time and the time of others.
* Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
500 Congress Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyMedical Records Specialist
Medical records clerk job in Peabody, MA
Job Details Experienced MSO SMN Peabody 1700 - Peabody, MA Full Time High School or Equivalent $16.35 - $19.50 Hourly None Day Health CareDescription
Who we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Responsibilities/Duties:
Daily scanning of all paperwork generated per protocols.
Retrieving and sorting superbills and other paperwork left after clinic.
Maintain fax log and ensure failed faxes are resent properly.
Send patient notes to other offices via secure email, faxing, etc.
Update and maintain referring physician hospital affiliation list in practice management system.
Deal with problems that come up as the day progresses/troubleshooting.
Back up for chart preparation and indexing clerk roles.
Any duties or projects as assigned by any Supervisor or Manager.
Requesting additional tasks during downtime.
Qualifications
Who you are:
Qualifications:
High school diploma or equivalent experience.
One-year medical office experience.
Familiarity with HIPAA, insurance regulations, policies, procedures and other regulatory policies.
Knowledge of common safety hazards and precautions to establish a safe working environment.
Medical office procedures, policies, practices and medical terminology, telephone protocol and professional etiquette.
Familiarity with electronic medical systems is a plus, including Athena/Centricity, and Medi-Tech.
Ability to interpret, adapt and apply guidelines and procedures.
Develop and maintain effective and professional working relationships with patients, medical staff, coworkers and the public by displaying sympathy, tact and understanding.
Must be a team player with a positive attitude, adjust to various personalities, work with a diverse population, demonstrating patience and professionalism.
Promotes teamwork through collaboration.
Represents the clinic in a professional manner.
Able to maintain strict confidentiality on all patient issues.
Excellent verbal and written communication skills.
What we offer:
Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
Competitive Compensation
Generous PTO
Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).
The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited
to the type and years of experience within the job, the type of years and experience within the industry, education, etc.
Patient Services Coordinator III
Medical records clerk job in Danvers, MA
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Join our team to provide essential patient support at check-out. Responsibilities include scheduling follow-up appointments and coordinating tests such as CTs and MRIs.
We're looking for someone adaptable, flexible, and comfortable with change-a team player who thrives in a dynamic clinical environment.
Job Summary
Summary
Performs administrative functions to support smooth and efficient clinical service and practice operations.
Performs administrative duties related to patient visits including scheduling, check-in, check-out duties (performs all duties of the other levels at highest proficiency level).
Make patient appointments and maintain appointment records.
Assist callers with routine inquiries and schedule appointments.
Process patient billing forms and scan documents to patient medical record (EPIC)
Acts as "Super User" for scheduling, registration and billing systems. Provides assistance and training to others in these areas.
May perform more complex or specialized functions (i.e. surgical scheduling, schedule changes/blocking) at more advanced competency level.
Handles, screens and/or takes messages related to prior authorizations, provider questions, prescription refills, and test results.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Experience
3-5 years of office experience required
Knowledge, Skills and Abilities
- Strong technology and MS Office skills - Advanced Outlook, Word, Excel, PowerPoint Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
- Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
- Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.
- Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
- Managing one's own time and the time of others.
- Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
- Ability to proofread and edit written documents.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
102 Endicott Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$18.99 - $27.17/Hourly
Grade
4
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyPatient Services Coordinator I
Medical records clerk job in Boston, MA
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Join Our Team as a Front Desk Patient Services Coordinator!
Are you organized, compassionate, and ready to make a difference in patient care? We're looking for a detail-oriented individual to support our clinical operations through a mix of administrative and patient-facing tasks.
The Patient Services Coordinator I (PSC I) is responsible for opening the administrative office each day, arriving by 6:35-6:40 AM to be at the desk by 6:45 AM (shift is 6:45am-3:15pm). As the first point of contact, the PSC I plays a key role in ensuring smooth clinic operations from the start of the day.
If you thrive in a fast-paced environment and enjoy helping others, we'd love to hear from you!
Job Summary
Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties.
Essential Functions
* Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
* Make patient appointments and maintain appointment records.
* Greet and assist patients.
* Answer telephones, assist callers with routine inquiries, and schedule appointments.
* File materials in patient folders, and print appointment schedules.
* Process patient billing forms and scan documents to patient medical record.
* Call for patient medical records and laboratory test results.
* Open and distribute mail or faxes.
* May be required to accept co-payments.
* Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.
* May monitor patients in waiting room and responds to any needs for information.
* Assists in patient flow processes.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Experience
* Healthcare office experience 0-1 year required
Knowledge, Skills and Abilities
* Basic Proficiency with all Office Suite.
* Knowledge of office operations and standards and understanding of office procedures including filing, copying, scanning, printing and faxing.
* Ability to use phone system and manage more non-routine phone calls and solve routine issues as appropriate.
* Communicating effectively in writing as appropriate for the needs of the audience and Talking to others to convey information effectively.
* Understanding written sentences and paragraphs in work related documents, to correspond and communicate with others clearly and effectively (including composing/editing e-mail, memos and letters), and to take complete and accurate messages.
* Managing one's own time and the time of others.
* Well organized and good time management skills to manage multiple tasks effectively, follow established protocols, and work within systems.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
165 Cambridge Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $22.75/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-Apply