Medical records clerk jobs in Greensboro, NC - 93 jobs

Full Time Health and Beauty Clerk(Job Number: 2600280) Full-time Description This is a full time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs and exceeding their expectations. This requires a defined level of product knowledge, food preparation skills, sales ability, customer relations skills, and cooperation with fellow associates to create An Incredible Place To Work and Shop. Responsible for processing/packaging/stocking products according to Grocery/HBC/GM standards, cleaning work areas, providing customer service unloading stock, and reloading salvage. Customers are among Harris Teeter's most valuable assets. Every associate represents Harris Teeter to our customers and the public. The way associates perform their jobs presents an image of the entire Company. Customers judge Harris Teeter by how they are treated each time they have contact with an associate. Therefore, one of the top business priorities is to assist any customer or potential customer. Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to customers. Harris Teeter will provide training to all associates who have extensive customer contact. If a customer wishes to make a specific comment or complaint that you cannot resolve, you are required to direct that person to department management or manager-on-duty for appropriate action. Remember that all contacts with the public in person, over the telephone, and through any communication reflect not only on an individual associate but on Harris Teeter as a whole. Positive customer relations will not only enhance the public's image of Harris Teeter, but also pay off in greater customer loyalty and increased sales and profit. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following. Other duties may be assigned. CUSTOMER SERVICE Initiate interaction with customers on the sales floor. Ask the customers questions regarding their shopping needs. Provide customers information needed to meet their taste and meal requirements. Follow through on customer requests. Your job performance is required to demonstrate the highest level of customer service. Never be rude to a customer under any circumstance. Follow through on customer requests. If you cannot say “yes” to a customer's request, bring in department management or the manager-on-duty. Never turn down business. Make eye contact with and smile at every customer. Speak to customers in a genuine, clear, and enthusiastic manner and ask if they found everything they were looking for. Reflect an appropriate business image to customers and visitors. How you dress, your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates. During business hours or whenever representing Harris Teeter, you are expected to present a clean, neat, and tasteful appearance. You are required to always dress and groom yourself according to our Company policy that reflects accepted conservative norms. Be reliable and punctual by reporting for work on time and as scheduled. When you are absent or late, it places a burden on other associates and can impact productivity and service. In the rare instances when you cannot avoid being late or are unable to work as scheduled, notify your supervisor or Manager-on-duty two (2) hours in advance of your scheduled start time so that appropriate arrangements can be made. Unload product from truck according to Receiving and Rotation standards; load salvage on truck as required. Remove products from storage. Keep Our Shelves Properly Stocked. Check merchandising displays regularly to ensure the availability of advertised items. Sell only in-date products. Follow Harris Teeter standards regarding merchandising, rotation, dating, and markdown standards and guidelines. Comply with the Food Safety policy (RO-37). Communicate in English with customers and fellow associates regarding requests, current sales promotions, marketing campaigns, and essential products. When a customer asks where a product is located, take the customer to the product. Inform management of the lack of advertised items and/or samples, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate. Answer telephones, take customer orders, and provide requested information in a polite and professional manner. Understand the overall Non-Perishable Department operation. Adapt to various situations and adjust to shifting priorities. Be flexible and able to perform multiple tasks. Complete paperwork accurately and maintain proper records. Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish the duties of the entire shift. Provide assistance to fellow associates to complete daily tasks such as unloading trucks, checking in deliveries, taking inventory, restocking and organizing display merchandisers and coolers, and other duties as assigned. Keep Our Stores Clean. Comply with Health Department requirements and follow Harris Teeter sanitation procedures. Follow all safety regulations and help keep the store free of dangerous situations. Immediately inform store management of all accidents and/or safety hazards. Record accidents and safety hazards in the designated log. Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual. Be knowledgeable of and perform fixed activities when business is light. (i. e. sweeping, cleaning, blocking, straightening, etc. ) Establish a working and shopping environment of trust, respect, and integrity. Take Excellent Care Of Your Fellow Associates. Be a team player. Support and assist your fellow associates without complaint. Be open to new ideas and opportunities. Follow through with any special requests or recommendations from management. Comply with Company standards, policies, and procedures. Perform essential job functions throughout scheduled hours. Qualifications QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Associates must be at least 16 years of age. PERSONAL SKILLS. Exceptional interpersonal skills. Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales. LANGUAGE SKILLS. Ability to read and comprehend simple instructions, short correspondence, and memos [in English]. Ability to write simple correspondence [in English]. Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English. MATHEMATICAL SKILLS. Ability to add and subtract two digit numbers and to perform these operations using units of American money and weight measurement. REASONING ABILITY. Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. CERTIFICATES, LICENSES, REGISTRATIONS. Complete Company's training including but not limited to: new hire orientation, customer service network, safety, and product knowledge. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. RepetitionWeightFrequently - near constant work Up to 10 lbs Intermittently - up to several times an hour Up to 30 lbs Occasionally - up to several times a shift Up to 50 lbs The National Institute of Occupational Safety and Health (NIOSH) has published guidelines for safe lifting. Based on those, Harris Teeter requires our associates to obtain assistance from a second associate ("team lifting") when lifting any case or object weighing 50lbs or greater. Harris Teeter also recognizes that some associates may need to obtain assistance with weights under 50lbs, and encourages team lifts for any weight that an associate feels uncomfortable lifting by themselves. While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The associate is occasionally required to climb or balance and stoop, kneel, or crouch. The associate must frequently lift and/or move up to 10 pounds, intermittently lift and/or move up to 30 pounds, occasionally move and/or lift up to 50 pounds, and reaches from 6-72 inches. Specific vision abilities required by this job include close vision, color, and depth perception. WORK ENVIRONMENT. The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the associate is frequently exposed to wet, hot, or cold conditions and moving mechanical parts. The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually moderate. COMPETENCIES. To perform the job successfully, an individual is required to demonstrate the following competencies:Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time; Informs management at least 2 hours before shift begins when going to be late or absent from work. Customer Service - Provides exceptional customer service even in difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan. Diversity - Demonstrates knowledge of Company EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment. Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds Company values. Initiative - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed. Innovation - Generates suggestions for improving work; Presents ideas and information in a respectful manner. Interpersonal Skills - Is never rude; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Judgement - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions. Motivation - Sets and achieves personal goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence. Oral Communication - Speaks English clearly and persuasively in positive, negative, and in emergency or other situations in which individuals must speak a common language to promote safety; Listens and gets clarification; Responds appropriately to questions; Demonstrates group presentation skills; Participates in meetings. Written Communication - Writes clearly and informatively in English; Presents numerical data effectively; Able to read and interpret English-written information. Organizational Support - Follows policies and procedures; Completes tasks correctly and on time. Planning/Organizing - Prioritizes work activities; Uses time efficiently. Problem Solving - Identifies and resolves concerns in a timely manner; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly. Teamwork - Balances team and own responsibilities; Is open to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit. Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to build knowledge and skills; Shares job knowledge with others. Primary Location NC-GREENSBORO-STORE 347 - GREENSBORO-LAWNDALEJob Health & Beauty Care (HBC) Job Posting Jan 5, 2026, 1:34:38 PM-Jan 13, 2026, 4:59:00 AM

Schedule: Monday-Friday. Your experience matters At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a Health Information Management Specialist on our team, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members to positively impact our mission of making communities healthier . More about our team Sovah Health is a regional health care delivery system with 2 hospital campuses - Danville and Martinsville. Each facility has a 24/7 Emergency Room, Outpatient Imaging Center, and over 20 primary and specialty care physician clinics. Our Danville location is also a teaching hospital that trains medical students and physician residents specializing in family and internal medicine. The Health Information Management & Clinical Documentation Integrity team support excellent care, ensuring medical records are accurate & available. We promote well-being and high productivity through characteristics like open communication, and support for work-life balance. Our assignments allow for flexible schedule, and an opportunity to partner with all hospital departments. How you'll contribute A Health Information Management Specialist who excels in this role: Performs various clerical activities within the Health Information Management department, including medical record assembly, imaging activities, generation and filing of medical records. Analyzes the assembled record for chart completion deficiencies in accordance with regulatory and medical staff guidelines. Assigns deficiencies to appropriate medical staff and enters data for tracking and monitoring. Updates or clears deficiencies as documentation is completed. Provides professional, confidential support to callers and visitors, including physicians, patients, and families. Why join us We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers: · Comprehensive Benefits: Multiple levels of medical, dental and vision coverage - with medical plans starting at just $10 per pay period - tailored benefit options for part-time and PRN employees, and more. · Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off. · Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match. · Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs). · Professional Development: Ongoing learning and career advancement opportunities. What we're looking for Applicants should have a high school diploma or equivalent. Additional requirements include: Minimum of 2 years previous experience of health information management or similar clerical experience required. Ability to work in a fast-paced and stressful environment. EEOC Statement Sovah Health - Danville is an Equal Opportunity Employer. Sovah Health - Danville is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.

Benefits/Perks Great small business work environment Flexible scheduling Weekend hours Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience required. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $16.00 - $19.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

CoreLife has created an organized, convenient, and low cost multidisciplinary platform of care for those who so often fall through the cracks of today's highly fragmented healthcare delivery system. We enhance total health by providing a multifaceted approach to obesity, chronic illnesses, the root causes, social determinants, and related side effects. This is accomplished by providing medical, nutrition, exercise, and behavior health services on site for each patient and developing a personalized care plan to help them achieve their health goals. Providing and coordinating these clinicians and resources all under one roof is what makes CoreLife's practice unique and is how our Care Teams have been able to guide and support thousands of patients in improving their health. Position Description: The Front Desk Coordinator is responsible for providing high-level customer service to all patients and is the general point of contact for all of a patient's pre and post-service needs. Responsibilities include scheduling client appointments, greeting clients when they arrive, and helping clients fill out paperwork. Major Areas of Responsibility: Manage the check-in and check-out process. Collect payments and balances on patient accounts; handle medical insurance. Schedule appointments, ensuring accurate paperwork and procedures. Answer phones in a timely and professional manner. Keep the reception area neat, stocked, and organized as required. Help to prepare documents and charts for the day. Clean and maintain the overall appearance of the office. Assist in clinical operations to facilitate optimum patient experience, including (but not limited to) weighing patients, and setting up Resting Metabolic Rate testing. Education/Experience: At least 1 year of medical front office experience is a strong plus Knowledge of medical terminology Familiarity with medical insurance A passion for health and helping others A positive attitude Licensure/Certification/Affiliation: Current CPR Skills, Knowledge, and Abilities : Critical thinking to integrate facts, informed opinions, active listening, and observations. Customer service skills. Decision making, problem solving and collaboration. Strong interpersonal skills to establish productive working relationships with multidisciplinary team and support services. Ability to communicate effectively in both written and verbal form to patients, public and medical staff. Adherence to CoreLife's Values: Meeting the needs of our patients & ensuring the highest level of patient experience, care, and outcomes Treating our patients, teammates, and partners with honesty, respect, integrity, and teamwork Challenging patients, teammates, and partners to achieve exceptional results and potential Work Environment: This job operates in a professional medical office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This position requires the ability to occasionally lift office products and supplies, up to 20 pounds. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Note: reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position.

Arthritis Knee Pain Centers is looking to bring a motivated medical receptionist onto our team! As Care Coordinator I, you will be responsible for greeting each patient with warmth and enthusiasm. You will oversee the practice workflow as patients move throughout their visit. The target is to ensure a positive patient experience, with consistency and compassion. Responsibilities Greet patients Maintain discretion regarding patient health information Collect new patient intake information Route insurance information Monitor patient wait times Route patients Chart organization and preparation Collect payments Skills Knowledge of medical office management systems Excellent time management skills and ability to multi-task and prioritize work Excellent written and verbal communication skills Strong organizational and planning skills Requirements Friendly Proficiency in MS Office and patient management software Social perceptiveness and service oriented Benefits: 401K with match Paid time off Dental Vision Medical Disability Bonus eligibility Medical Specialty: Orthopedic Medicine Schedule: Tuesday to Friday 8:30 AM to 5:00 PM Work setting: In-person Office Private practice Organizational Description: At Arthritis Knee Pain Centers we are committed to providing exceptional, non-surgical, non-opioid, pain- relieving therapy to patients suffering from chronic osteoarthritis of the knee. Every patient is special. Every patient is family. Our care standard celebrates every patient's unique needs with empathy, care, and transparency. Company Culture As a team member with Arthritis Knee Pain Centers, you will receive the support and training you need to be successful in your role. We deliver incredible patient care in which we are known for. You'll gain a deep understanding of our values, business measures, standards, operations, exposure to leadership, and participation in developmental events. With 16 medical practices across the US and growing, you will have an opportunity to become a part of the AKPC family, deliver exceptional patient care, and work with a reliable team in a state-of-the-art facility. Arthritis Knee Pain Centers offers a comprehensive benefits package, competitive pay, paid time off, 401K with a match, educational programs and so much more! We work individually and as a team to achieve our standard of care: Treat every patient as if he/she is a beloved family member. In every patient engagement, we lead with six guiding principles: Dignity Compassion Responsiveness Personalization Privacy Safety

Listingbook provides an online technology platform and patented client management system that allows real estate agents to provide their buyers and sellers the industry's best search experience. With real-time MLS data and public records, agents have the ability to view their customers' search activities and collaborate with them online, helping clients find the perfect home or market their property. Job Description Triad Listingbook is seeking dedicated appointment desk coordinators who will strive to provide exemplary customer service to our local real estate agents and their clients. Your upbeat attitude and polite telephone manner will help you be successful in this fast paced environment. A strong work ethic, attention to detail, and the ability to stay calm under pressure are a must. Qualifications Intermediate PC skills, including Microsoft Office and Internet Explorer. Prior call center experience a plus. Additional Information Apply now by sending your resume and references! All appointment desk positions are part time and are not eligible for benefits. Schedule varies depending on need. Appointment desk hours are 8am-8pm 7 days a week. Employees MUST be able to work weekdays AND weekends. New employees must complete a drug screen and background check. Position pays $10.00 per hour.

Provides exceptional customer service by answering phone calls and ensuring patient needs are met with care and efficiency. Handles variety of call types while representing the company's commitment to quality, compassion, and support. Essential Functions and Job Responsibilities: LEVEL 1 - Patient Service Representative * Answers calls and emails in timely manner, meeting performance goals * Handles standard call types: tank requests, ETA inquiries, pick-up requests, location assistance, order status, pricing inquiries * Documents call information per standard operating procedures * Answers questions about products, services, retail stores, and general service information * Verifies insurance carriers in database system * Resolves customer complaints with problem-solving approach * Maintains working knowledge of current products and services * Adheres to HIPAA guidelines and maintains patient confidentiality LEVEL 2 - Patient Service Representative All Level 1 duties plus: * Handles advanced call types: oxygen (O2) services, DME, insurance verification/clarification * Processes payments, orders, and returns * Troubleshoots equipment issues and provides advanced care solutions * Resolves escalated issues or hands off with clear documentation * Serves as resource to Level 1 representatives for knowledge sharing and skill development LEVEL 3 - Lead, Patient Service Representative All Level 1 and 2 duties plus: * Serves as subject matter expert and primary resource for team * Conducts new hire training and mentors team members * Handles escalated calls and complex issues with appropriate follow-up * Identifies root causes of service issues and collaborates on process improvements * Prepares reports for leadership and other departments * Supports departmental standards and Patient Experience initiatives * Assists with task coordination and ensures adherence to workflows * Collaborates with supervisor on performance metrics and service excellence Competency, Skills and Abilities: Customer Service & Communication * Deliver exceptional customer service with empathy, patience, and professionalism * Demonstrate active listening and clear verbal/written communication skills * Effectively address patient needs, concerns, and inquiries Technical Proficiency * Strong problem-solving and analytical thinking abilities * High attention to detail in documentation and data verification * Proficient in computers, Microsoft Office, and database systems * Excellent multitasking and prioritization in fast-paced environments Professional Attributes * High emotional intelligence to handle stressful situations with compassion * Adaptable and flexible with changing processes and technologies * Self-motivated with ability to work independently and take initiative * Strong team collaboration and cooperative work style * Commitment to continuous learning and professional development Healthcare Knowledge * Familiarity with Medicare, Medicaid, and commercial insurance processes (preferred) * Understanding of healthcare documentation requirements Compliance & Confidentiality * Strict adherence to HIPAA regulations and patient confidentiality * Full compliance with company policies and referral guidelines Requirements Education and Experience Requirements: * High school diploma or equivalent required * Associate's degree in healthcare administration, Business Administration, or related field preferred * Previous experience in healthcare, insurance, medical billing, or patient services preferred. * Knowledge of respiratory therapy or DME services preferred. * Level I: (Entry Level): One (1) year of work-related experience * Level II: One (1) year of work-related experience plus Two (2) years exact job experience * Lead Level: One (1) year of work-related experience plus Four (4) years exact job experience Physical Demands and Work Environment: Physical Requirements * Ability to sit for extended periods with prolonged computer screen exposure * Must be able to bend, stoop, stretch, stand, and move between sitting/standing positions * Perform repetitive hand, wrist, and finger motions due to extensive computer and phone use * Occasional lifting of 5-10 pounds as needed * Clear speech, hearing ability, and manual dexterity required Work Environment * High-volume call center environment with fluctuating stress levels * Extended computer and telephone use throughout workday * Potential exposure to angry or upset customers/patients * Possible exposure to hazardous materials, loud noise, temperature extremes * Risk of contact with airborne, bloodborne, or other infectious pathogens Mental and Communication Demands * Maintain mental alertness to perform essential job functions * Demonstrate empathy, compassion, courtesy, and respect for patient privacy * Effective verbal and written communication skills required Schedule Requirements * Flexible scheduling to support business hours and after-hours programs as needed * Adaptability to varying work levels and office activity fluctuations

Department: 13347 Enterprise Revenue Cycle - Arrival: High Point Status: Part time Benefits Eligible: No Hours Per Week: 16 Schedule Details/Additional Information: variable shifts with every other weekend and every other holiday for 2nd and 3rd shift Pay Range $20.40 - $30.60 PART TIME EDUCATION/EXPERIENCE: High school diploma or GED required. Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred. ESSENTIAL FUNCTIONS: 1. Greets patients arriving for their appointments. Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner. 2. Ensures all patient demographic and insurance information is complete and accurate 3. Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information if changes or additions have occurred 4. Verifies insurance benefits. Obtains, calculates and collects the patients out of pocket financial liability. Requests and collects past due and present balances or estimates due 5. Follows the Financial Clearance policy for non-urgent patient services if financial clearance has not been completed or authorization has not been obtained, when appropriate 6. Identifies patients in need of financial assistance and refers patients to Financial Counselor 7. Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility (when applicable) and providing patient with appropriate documents. 8. Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans. 9. Proactively communicates issues involving customer service and process improvement opportunities to management 10. Meets productivity requirements to ensure excellent service is provided to customers 11. Meets or exceeds performance expectations of 98% accuracy rate and established department productivity measurements. 12. Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information SKILLS & QUALIFICATIONS: Ability to identify and understand issues and problems. Examines data and draws logical conclusions based on information available Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations and comply with updates on insurance pre-certification requirements Mathematical aptitude, effective oral and written communication skills and critical thinking skills Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral, pre-certification and authorization processes. Ability to speak effectively to customers or employees of the organization; presents a pleasant, professional demeanor and image during telephone conversation Ability to handle sensitive and confidential information according to internal policies Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Experience with Microsoft Outlook, Word and Excel and ADT software Ability to write routine correspondence, calculate figures and amounts such as discounts and percentages Must be able to work with minimal supervision, to problem solve in a high profile and high stress area and interact positively with all internal and external customers while possessing the ability to determine priority of work WORK ENVIRONMENT: Exposed to a normal office environment. Must be able to sit the majority of the workday. Occasionally lifts up to 10 lbs. Operates all equipment necessary to perform the job Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR kxt1VzipqI

PRIMARY DUTY, PURPOSE, AND OBJECTIVES: The Qualified Professional (QP) is responsible for the clinical oversight and supervision of assigned services. This includes planning, monitoring, and preparation of billing documentation for billable services for assigned individuals. The QP meets criteria for Qualified Professional and performs clinical duties related to programming and records. Provides day-to-day oversight of staff and works to ensure seamless delivery of services. JOB DUTIES, FUNCTIONS, AND RESPONSIBILITIES: Essential Functions: Familiar with all applicable federal, state, and local standards related to specified services and Ralph Scott Lifeservices, Inc. Policies and Procedures. Maintains current and comprehensive knowledge of individuals, their issues, conditions, goals, and services. Implements, monitors, and documents outcomes set forth in the person-centered plan. On a weekly basis, monitors programs and data for accuracy, completeness, and progress. Provides written documentation and progress notes. Provides direct monitoring of planned outcomes for individuals as well as performance of staff by on-site presence in assigned Apartment location(s) and direct contact with individuals on a schedule determined and/or approved by supervisor. Works closely with Care Coordinators to ensure that needed services are being provided. Provides monthly written clinical and administrative supervision of paraprofessionals. Provides ongoing in-service training on the person-centered plan and current services Reviews all documentation for assigned individuals. Responsible for program plans, billing differentiation, and authorizations for assigned individuals. Serves as an advocate for individuals receiving services. Assures that work is done smoothly, efficiently and as scheduled according to the authorizations. Schedule staff to adhere to established schedule and meet requirements for supporting residents. Coordinate transportation for scheduled activities and appointments Notify and coordinate with RSL maintenance as required for maintenance needs. Operate within the established program budget. Routine Required Functions: Provides direct monitoring of planned outcomes for individuals as well as performance of staff by regular on-site presence in work locations. Rotates “On-Call” responsibilities. Participates in in-service training for professional development. Will complete a minimum of 4 hours per year of professional training approved in advance by his/her supervisor over and above required training or updates of required training. Serves as relief staff in emergencies. Participates in Person Centered Planning activities for individuals. Participates in Peer Council activities on a regular rotation. Maintains an active awareness of cultural competency of individuals and other employees and works to accommodate that diversity in work, training, and leisure activities. Is familiar with RSL Policy and Procedure Manual and with the RSL Bloodborne Pathogens/TB/Infectious Disease Plans, Policies for Individuals Receiving Services, OSHA, and HIPPA. Routinely follows safe work practices in all functions of the job. Performs other duties as requested by his/her supervisor. MEASURES FOR SUCCESS: At Ralph Scott Lifeservices, care and compassion are at the core of our mission. We are committed to excellence, quality services and collaboration, recognizing that every team member plays a vital role in our success. Employee's work performance positively supports the mission and culture of the organization. Work is done competently, efficiently, and within budget. Compliance is maintained with regulatory and accreditation standards. Needs of individuals served are addressed and met; and, as often as possible, services are provided beyond minimum standards required. Relevant concerns are presented to supervisory staff for review and resolution. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Working knowledge of developmental disabilities. Ability to communicate both orally and in writing. Proficient in Windows operating systems with competency in Microsoft Office Suite (Word, Excel) and/or Google Workspace (Docs, Sheets); efficient in managing email and Google Calendar; skilled in basic data entry and organizing digital files. Ability to understand and apply operating policies and licensing and certification standards. Ability to plan and supervise the work of others. Working knowledge of simple budgeting. Ability to work flexible work hours including evenings and weekends. MINIMUM QUALIFICATIONS, EDUCATION AND EXPERIENCE: A four-year degree in human services field, and must meet the criteria for a Qualified Professional as outlined in 10A NCAC 27G.014, and have an additional two years clinical and supervisory experience. Must have own transportation for travel on RSL business.

We're Looking For A Front Desk Receptionist To Join Our Team Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic. We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more). Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Job Description Salem Solutions in Winston Salem, NC is looking for one medical referral/authorization clerk Winston-Salem Medical Group is seeking an experienced Medical Insurance Referral and Authorization clerk. Must be available to work Monday through Friday 7:45am until 4:45pm. Duties: Handle all incoming new patient referrals and outgoing procedural referrals Obtain pre-certifications/pre-determinations for procedures, treatment, medication, etc. Provide backup for research of denied claims Update insurance information, demographics and additional billing information Prior experience working with EPIC or EMR related systems This is a great opportunity to work with a well established practice. Those interested in being considered must submit a current resume to ************************. All resumes are held in the strictest of confidence. Only those meeting the above criteria will be contacted for an interview. Interviews will start immediately…. We are looking forward to reading your application.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. Position Highlights: Full-Time: Monday-Friday 8:00AM-4:30 PM EST Location: This role will be performed at one location in Chapel Hill, NC Comfortable working in a high-volume production environment. Documenting information in multiple platforms using two computer monitors. Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance You will: Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. Must meet productivity expectations as outlined at specific site. May schedules pick-ups. Other duties as assigned. What you will bring to the table: High School Diploma or GED. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Detail and quality oriented as it relates to accurate and compliant information for medical records. Strong data entry skills. Must be able to work with minimum supervision responding to changing priorities and role needs. Ability to organize and manage multiple tasks. Able to respond to requests in a fast-paced environment. Bonus points if: Experience in a healthcare environment. Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. Our compensation philosophy is to be externally competitive, internally fair, and not win or lose on compensation. Salary ranges for this position are developed with the support of benchmarks and industry best practices. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .

Job DescriptionJoin Triangle Visions as a Patient Service Representative in Chapel Hill, NC! Are you a great communicator with a passion for healthcare? Triangle Visions invites you to join our team as a Patient Service Representative. Why Work With Us? - Work-Life Balance: Enjoy a supportive Monday - Friday schedule. - Competitive Compensation: Monthly bonus plan and comprehensive benefits package. - Health Benefits: Medical, dental (100% of preventative care covered), and free vision coverage. - Generous Time Off: Paid time off (PTO) and holiday pay. - Professional Development: Access $5K+ annually for tuition and continuing education reimbursement. - Family Support: Adoption assistance program. - Employee Perks: Free eyewear and discounts for friends and family. Your Role: - Maintain a professional and friendly attitude while greeting office guests and speaking with patients about their insurance coverage and appointments. - Handle record-keeping, invoicing, database maintenance, and customer issues. Join Us Today! Ready to make a difference in patients' lives and advance your career? Apply now for the Patient Service Representative position in Chapel Hill, NC, and become part of the Triangle Visions team!ResponsibilitiesPatient Service Representative Job Responsibilities Greets patients without delay. Promptly answers the telephone in a friendly and courteous manner. Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone. Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays. Facilitates reminder calls to patients for appointment confirmation and order pickup notification. Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims. Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies. Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA. Determines both medical and vision insurance eligibility in accordance with patient's current plan coverage. Ensures all office systems are maintained. Maintains a safe working environment for all team members and patients. Performs other administrative responsibilities as assigned by Practice Manager or as business needs. Required SkillsPatient Service Representative Job Qualifications High School graduate or equivalent 2+ years of office experience in a healthcare setting Basic knowledge of services, products, vision insurance plans/coverage and office operations preferred, but not required. Strong customer service skills Strong communicator and listener Problem solving ability Organization skills

Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) Continuing education opportunities Scholarship program for employees Matching 401(k) plan for all employees Comprehensive insurance plans for medical, dental and vision coverage for full-time employees Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees Flexible spending account plans for full-time employees Minimum essential coverage health insurance plan for all employees Electronic medical records and mobile devices for all clinicians Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications Licensed Practical Nurse LPN required, licensed in the state of operation One year of clinical experience in a healthcare setting or one year of home health, hospice, or pediatric experience within the last 24 months. Demonstrated understanding of staffing and scheduling requirements related to home care services. Must have basic demonstrated technology skills, including operation of a mobile device. Requirements* Must possess a valid state driver license Must maintain automobile liability insurance as required by law Must maintain dependable transportation in good working condition Must be able to safely drive an automobile in all types of weather conditions * For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.

Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative. At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients. Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include: * 30 days PDO - Up to 6 weeks (PDO includes company observed holidays) * Continuing education opportunities * Scholarship program for employees * Matching 401(k) plan for all employees * Comprehensive insurance plans for medical, dental and vision coverage for full-time employees * Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees * Flexible spending account plans for full-time employees * Minimum essential coverage health insurance plan for all employees * Electronic medical records and mobile devices for all clinicians * Incentivized bonus plan Responsibilities Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders. Qualifications * Licensed Practical Nurse LPN required, licensed in the state of operation * One year of clinical experience in a healthcare setting or one year of home health, hospice, or pediatric experience within the last 24 months. * Demonstrated understanding of staffing and scheduling requirements related to home care services. * Must have basic demonstrated technology skills, including operation of a mobile device. Requirements* * Must possess a valid state driver license * Must maintain automobile liability insurance as required by law * Must maintain dependable transportation in good working condition * Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license Additional Information Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Department: Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday - Friday Weekend rotation for select areas Pay Range $20.40 - $30.60 Patient Service Representative I Locations: Lexington & Salisbury Clinics JOB SUMMARY: The Patient Services Representative (PSR) is responsible for completing patient registration duties including but not limited to collecting and validating accurate patient demographic and insurance information, obtaining pre-certification or authorization as required, and entering all necessary information into Atrium Health Wake Forest Baptist (AHWFB) ADT system. The PSR is responsible for informing the patient of their estimated liability, collecting patient liabilities, identifying patients in need of financial assistance and referring patients to financial counseling as necessary. This position requires multi-tasking and effective problem-solving skills. It is expected that the PSR will foster positive relationships with all patients in an effort to provide quality service. EDUCATION/EXPERIENCE: High school diploma or GED required. Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred. LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A ESSENTIAL FUNCTIONS: 1. Greets patients arriving for their appointments. Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner. 2. Ensures all patient demographic and insurance information is complete and accurate 3. Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information if changes or additions have occurred 4. Verifies insurance benefits. Obtains, calculates and collects the patient's out of pocket financial liability. Requests and collects past due and present balances or estimates due 5. Follows the Financial Clearance policy for non-urgent patient services if financial clearance has not been completed or authorization has not been obtained, when appropriate 6. Identifies patients in need of financial assistance and refers patients to Financial Counselor 7. Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility (when applicable) and providing patient with appropriate documents. 8. Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans. 9. Proactively communicates issues involving customer service and process improvement opportunities to management 10. Meets productivity requirements to ensure excellent service is provided to customers 11. Meets or exceeds performance expectations of 98% accuracy rate and established department productivity measurements. 12. Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information SKILLS & QUALIFICATIONS: Ability to identify and understand issues and problems. Examines data and draws logical conclusions based on information available Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations and comply with updates on insurance pre-certification requirements Mathematical aptitude, effective oral and written communication skills and critical thinking skills Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral, pre-certification and authorization processes. Ability to speak effectively to customers or employees of the organization; presents a pleasant, professional demeanor and image during telephone conversation Ability to handle sensitive and confidential information according to internal policies Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Experience with Microsoft Outlook, Word and Excel and ADT software Ability to write routine correspondence, calculate figures and amounts such as discounts and percentages Must be able to work with minimal supervision, to problem solve in a high profile and high stress area and interact positively with all internal and external customers while possessing the ability to determine priority of work WORK ENVIRONMENT: Exposed to a normal office environment. Must be able to sit the majority of the workday. Occasionally lifts up to 10 lbs. Operates all equipment necessary to perform the job Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

We're Looking For A Front Desk Receptionist To Join Our Team Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic. We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more). Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.