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What is a medical records clerk and how to become one

Updated January 8, 2025
4 min read
Quoted expert
Janice Noteboom, MHA/Ed., CMA (AAMA)
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A medical records clerk is an individual responsible for organizing and maintaining patient medical records. They ensure that all documentation is complete, accurate and confidential. Medical records clerks also manage requests for patient information, whether from healthcare providers or patients themselves. They work in various healthcare settings, including hospitals, clinics, and physicians' offices. Medical records clerks play a critical role in supporting healthcare providers by maintaining accurate and up-to-date patient information.

What general advice would you give to a medical records clerk?

Janice Noteboom, MHA/Ed., CMA (AAMA)Janice Noteboom, MHA/Ed., CMA (AAMA) LinkedIn profile

Faculty Coordinator of Allied Health/Medical Assistant Program Director, Midstate College

-LIKE- People who enjoy working as a Medical Assistant do it because they get a
great satisfaction from help other people. They are often the first contact with the
patient in the medical facility, which sets the tone for the rest of the visit.
They feel good making sure that their patients have the right information that they
need, the appropriate medical care they need, and helping patients feel better.
Good problem-solving skills, compassion, understanding, patience and keeping
up with a fast-paced office is very rewarding.
-DISLIKE- Some Medical Assistants have determined that there are
area/tasks/etc. that they dislike, listed below are some of these things:
 You’re always around people who are sick
 Long work hours can include 10 or 12-hour days
 Lower starting salary, which is usually based on education and
experience level
 Having to deal with stressful situations and difficult patients
 Dealing with patients who are angry, cranky, anxious or not feeling well
 Working under pressure from extremely tight deadlines
ScoreMedical Records ClerkUS Average
Salary
2.5

Avg. Salary $32,491

Avg. Salary $59,228

Stability level
4.8

Growth rate 11%

Growth rate 0.3%

Diversity
6.4
Race

American Indian and Alaska Native 1.26%

Asian 7.80%

Black or African American 9.19%

Hispanic or Latino 17.34%

Unknown 4.20%

White 60.21%

Gender

female 86.87%

male 13.13%

Age - 46
Race

American Indian and Alaska Native 3.00%

Asian 7.00%

Black or African American 14.00%

Hispanic or Latino 19.00%

White 57.00%

Gender

female 47.00%

male 53.00%

Age - 46
Stress level
4.8

Stress level is manageable

7.1 - high

Complexity level
6.1

Complexity level is intermediate

7 - challenging

Work life balance
8.6

Work life balance is excellent

6.4 - fair

What are the pros and cons of being a medical records clerk?

Pros

  • Good starting salary

  • Opportunities for advancement

  • Potential for flexible schedules and remote work

  • Entry level position requiring minimal education

  • Job security

Cons

  • Repetitive tasks may become monotonous

  • High volume of data entry and paperwork

  • Required attention to detail can be stressful and mentally taxing

  • Limited opportunities for creativity or innovation in job duties

  • Limited opportunities for professional development and salary growth

Medical records clerk career paths

Key steps to become a medical records clerk

  1. Explore medical records clerk education requirements

    Most common medical records clerk degrees

    Associate

    28.9 %

    Bachelor's

    24.7 %

    High School Diploma

    22.8 %
  2. Start to develop specific medical records clerk skills

    SkillsPercentages
    Patients27.38%
    Customer Service9.09%
    Data Entry7.28%
    Medical Terminology5.62%
    HIPAA4.98%
  3. Complete relevant medical records clerk training and internships

    Accountants spend an average of Less than 1 month on post-employment, on-the-job training. New medical records clerks learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as a medical records clerk based on U.S. Bureau of Labor Statistics data and data from real medical records clerk resumes.
  4. Gain additional medical records clerk certifications

    Medical records clerk certifications can show employers you have a baseline of knowledge expected for the position. Certifications can also make you a more competitive candidate. Even if employers don't require a specific medical records clerk certification, having one may help you stand out relative to other applicants.

    The most common certifications for medical records clerks include Medical Assistant and Certified Medical Administrative Assistant (CMAA).

    More About Certifications
  5. Research medical records clerk duties and responsibilities

    • Manage transition from in-house transcription system to outsource transcription service.
    • Manage front office check-in, insurance verification and certifications from doctors.
    • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
    • Perform infant labs and update the system with results, triage incoming patients, perform necessary resuscitation to baby and mom.
  6. Prepare your medical records clerk resume

    When your background is strong enough, you can start writing your medical records clerk resume.

    You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on a medical records clerk resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.

    Choose from 10+ customizable medical records clerk resume templates

    Build a professional medical records clerk resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your medical records clerk resume.
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    Medical Records Clerk Resume
  7. Apply for medical records clerk jobs

    Now it's time to start searching for a medical records clerk job. Consider the tips below for a successful job search:

    1. Browse job boards for relevant postings
    2. Consult your professional network
    3. Reach out to companies you're interested in working for directly
    4. Watch out for job scams

How did you land your first medical records clerk job

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Average medical records clerk salary

The average medical records clerk salary in the United States is $32,491 per year or $16 per hour. Medical records clerk salaries range between $25,000 and $40,000 per year.

Average medical records clerk salary
$32,491 Yearly
$15.62 hourly

What am I worth?

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How do medical records clerks rate their job?

5/5

Out of 2 Medical Records Clerk reviews, 100% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 2 ratings

Work/life balance
5.0
Career growth
5.0
Pay / salary
5.0
Overall rating
5.0

Medical records clerk reviews

profile
5.0
A zippia user wrote a review on Nov 2023
Pros

I like making sure other patients information was not in another patient records filing the records and also triaging the records as well.

Cons

Not have work to do.


profile
A zippia user wrote a review on Apr 2023
Pros

Doing good.

Cons

People don't understand my job.


profile
A zippia user wrote a review on Nov 2019
Pros

Keeping up with different medical coding

Cons

Cant think of anything that I dislike about medical coding


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Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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