We calculated that 19% of Medical Records Clerks are proficient in Medical Records, Patient Care, and Customer Service. They’re also known for soft skills such as Analytical skills, Integrity, and Technical skills.
We break down the percentage of Medical Records Clerks that have these skills listed on their resume here:
Most medical records clerks list "medical records," "patient care," and "customer service" as skills on their resumes. We go into more details on the most important medical records clerk responsibilities here: Arguably the most important personality trait for a medical records clerk to have happens to be analytical skills. An example from a resume said this about the skill, "health information technicians must understand and follow medical records and diagnoses, and then decide how best to code them in a patient’s medical records." Additionally, other resumes have pointed out that medical records clerks can use analytical skills to "screen and route patient calls efficiently ensuring accurate registration, appointment scheduling and follow-up appointment scheduling into database. " Another commonly found skill for being able to perform medical records clerk duties is the following: integrity. According to a medical records clerk resume, "health information technicians work with patient data that are required, by law, to be kept confidential." Check out this example of how medical records clerks use integrity: "maintained medical records consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. " Another skill that is quite popular among medical records clerks is technical skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a medical records clerk resume: "health information technicians must use coding and classification software and the electronic health record (ehr) system that their healthcare organization or physician practice has adopted." This example from a resume shows how this skill is used: "maintain medical records, technical library and correspondence files. " In order for certain medical records clerk responsibilities to be completed, the job requires the skill "detail oriented." According to a medical records clerk resume, "health information technicians must be accurate when recording and coding patient information." As an example, this snippet was taken directly from a resume about how this skill applies: "maintained updated patients records documented patient details including the treatments and personal facts while scheduling appointments. " Yet another important skill that a medical records clerk must demonstrate is "interpersonal skills." Health information technicians need to be able to discuss patient information, discrepancies, and data requirements with other professionals such as physicians and finance personnel. This is clearly demonstrated in this example from a medical records clerk who stated: "demonstrated exceptional customer service and interpersonal skills by helping funeral directors and families with retrieving signed death certificates immediately. "
See the full list of medical records clerk skills.
We've found that 24.7% of medical records clerks have earned a bachelor's degree. Furthermore, 2.4% earned their master's degrees before becoming a medical records clerk. While it's true that some medical records clerks have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every three medical records clerks did not spend the extra money to attend college.
The medical records clerks who went onto college to earn a more in-depth education generally studied health care administration and business, while a small population of medical records clerks studied medical assisting services and nursing.
Once you're ready to become a medical records clerk, you should explore the companies that typically hire medical records clerks. According to medical records clerk resumes that we searched through, medical records clerks are hired the most by Ciox Health, Wexford Health Sources, and Sharecare. Currently, Ciox Health has 28 medical records clerk job openings, while there are 24 at Wexford Health Sources and 22 at Sharecare.
But if you're interested in companies where you might earn a high salary, medical records clerks tend to earn the biggest salaries at JD.com, Opti Staffing Group, and Marshfield Clinic. Take JD.com for example. The median medical records clerk salary is $40,741. At Opti Staffing Group, medical records clerks earn an average of $39,531, while the average at Marshfield Clinic is $37,796. You should take into consideration how difficult it might be to secure a job with one of these companies.
View more details on medical records clerk salaries across the United States.
If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at Johns Hopkins University, Kaiser Permanente, and Tallahassee Memorial HealthCare. These three companies have hired a significant number of medical records clerks from these institutions.