Medical records clerks are employees in hospitals or clinics who manage office records. They are in charge of creating, updating, and filing patient-related medical records and other related documents. They ensure that all documents are correctly filled out and labeled before storing them safely in their respective storage areas. They may also be in charge of digitizing forms for easier access to files and back up purposes. They ensure that medical records are exact and updated. Medical records clerks should be organized and must always be on top of all tasks related to patient or medical records.

Medical Records Clerk Responsibilities

Here are examples of responsibilities from real medical records clerk resumes representing typical tasks they are likely to perform in their roles.

  • Manage chart completion (ICD-9-CM and CPT coding/abstracting), chart assembly and analysis, patient admission and patient information privacy/security.
  • Fax medical records request by internal/external customers after receiving ROI submission request forms.
  • Release information to persons or agencies according to privacy and confidentiality of HIPPA regulations.
  • Handle the tasks of preparing medical records and ensure medical records privacy and confidentiality guidelines.
  • Maintain confidentially of all client information in accordance with HIPPA guidelines to retrieve and deliver medical records request by facility professionals.
  • Experience in CPT and ICD-10 coding.
  • Have a working knowledge of ICD-9-CM, CPT-4 and HCPCS coding.
  • Perform general CNA procedures and duties.
  • Screen patients for MRI procedure safety.
  • Receive medical EOB's and investigate denials.
Medical Records Clerk Traits
Analytical skills have to do with gathering information from various sources and then interpreting the data in order to reach a logical conclusion that benefits the business.
Integrity involves honesty and a high regard of morals.
Technical skills refer to specific ability or knowledge that is needed to carry out every day responsibilities, such as physical or digital tasks.

Medical Records Clerk Job Description

When it comes to understanding what a medical records clerk does, you may be wondering, "should I become a medical records clerk?" The data included in this section may help you decide. Compared to other jobs, medical records clerks have a growth rate described as "much faster than average" at 11% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of medical records clerk opportunities that are predicted to open up by 2028 is 23,100.

Medical records clerks average about $14.76 an hour, which makes the medical records clerk annual salary $30,693. Additionally, medical records clerks are known to earn anywhere from $23,000 to $39,000 a year. This means that the top-earning medical records clerks make $16,000 more than the lowest earning ones.

Once you've become a medical records clerk, you may be curious about what other opportunities are out there. Careers aren't one size fits all. For that reason, we discovered some other jobs that you may find appealing. Some jobs you might find interesting include a health information technician, health information specialist, clerk, and admitting clerk.

Medical Records Clerk Jobs You Might Like

Medical Records Clerk Resume Examples

Medical Records Clerk Skills and Personality Traits

We calculated that 19% of Medical Records Clerks are proficient in Medical Records, Patient Care, and Customer Service. They’re also known for soft skills such as Analytical skills, Integrity, and Technical skills.

We break down the percentage of Medical Records Clerks that have these skills listed on their resume here:

  • Medical Records, 19%

    Prepared necessary correspondence directly related to patient medical records sending to outside physicians, lawyers, requesting copies of medical records.

  • Patient Care, 13%

    Conducted patient care evaluation studies and prepared cancer-related statistical reports as requested by the Cancer Committee or hospital administration.

  • Customer Service, 9%

    Processed medical records request in efficient manner ensuring accuracy and provided customer with the highest quality product and customer service.

  • Data Entry, 8%

    Managed Special Projects as assigned such as accurate data entry of banking information, and government related medical documentation.

  • Health Information, 7%

    Organized patients' health information ensuring completion of medical charts, proper execution and authorization, and entry into computer database.

  • Hipaa, 5%

    Maintained patient confidence and protected hospital operations by keeping information confidential; following release-of-information or HIPAA protocols.

Most medical records clerks list "medical records," "patient care," and "customer service" as skills on their resumes. We go into more details on the most important medical records clerk responsibilities here:

  • Arguably the most important personality trait for a medical records clerk to have happens to be analytical skills. An example from a resume said this about the skill, "health information technicians must understand and follow medical records and diagnoses, and then decide how best to code them in a patient’s medical records." Additionally, other resumes have pointed out that medical records clerks can use analytical skills to "screen and route patient calls efficiently ensuring accurate registration, appointment scheduling and follow-up appointment scheduling into database. "
  • Another commonly found skill for being able to perform medical records clerk duties is the following: integrity. According to a medical records clerk resume, "health information technicians work with patient data that are required, by law, to be kept confidential." Check out this example of how medical records clerks use integrity: "maintained medical records consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. "
  • Another skill that is quite popular among medical records clerks is technical skills. This skill is very critical to fulfilling every day responsibilities as is shown in this example from a medical records clerk resume: "health information technicians must use coding and classification software and the electronic health record (ehr) system that their healthcare organization or physician practice has adopted." This example from a resume shows how this skill is used: "maintain medical records, technical library and correspondence files. "
  • In order for certain medical records clerk responsibilities to be completed, the job requires the skill "detail oriented." According to a medical records clerk resume, "health information technicians must be accurate when recording and coding patient information." As an example, this snippet was taken directly from a resume about how this skill applies: "maintained updated patients records documented patient details including the treatments and personal facts while scheduling appointments. "
  • Yet another important skill that a medical records clerk must demonstrate is "interpersonal skills." Health information technicians need to be able to discuss patient information, discrepancies, and data requirements with other professionals such as physicians and finance personnel. This is clearly demonstrated in this example from a medical records clerk who stated: "demonstrated exceptional customer service and interpersonal skills by helping funeral directors and families with retrieving signed death certificates immediately. "
  • See the full list of medical records clerk skills.

    We've found that 24.7% of medical records clerks have earned a bachelor's degree. Furthermore, 2.4% earned their master's degrees before becoming a medical records clerk. While it's true that some medical records clerks have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every three medical records clerks did not spend the extra money to attend college.

    The medical records clerks who went onto college to earn a more in-depth education generally studied health care administration and business, while a small population of medical records clerks studied medical assisting services and nursing.

    Once you're ready to become a medical records clerk, you should explore the companies that typically hire medical records clerks. According to medical records clerk resumes that we searched through, medical records clerks are hired the most by Ciox Health, Wexford Health Sources, and Sharecare. Currently, Ciox Health has 28 medical records clerk job openings, while there are 24 at Wexford Health Sources and 22 at Sharecare.

    But if you're interested in companies where you might earn a high salary, medical records clerks tend to earn the biggest salaries at JD.com, Opti Staffing Group, and Marshfield Clinic. Take JD.com for example. The median medical records clerk salary is $40,741. At Opti Staffing Group, medical records clerks earn an average of $39,531, while the average at Marshfield Clinic is $37,796. You should take into consideration how difficult it might be to secure a job with one of these companies.

    View more details on medical records clerk salaries across the United States.

    If you earned a degree from the top 100 educational institutions in the United States, you might want to take a look at Johns Hopkins University, Kaiser Permanente, and Tallahassee Memorial HealthCare. These three companies have hired a significant number of medical records clerks from these institutions.

    The three companies that hire the most prestigious medical records clerks are:

      What Health Information Technicians Do

      A health information technician is primarily responsible for managing and handling patient information, ensuring accuracy and confidentiality. They coordinate with various health care workers to gather patient data, laboratory results, test findings, and medical histories, encoding them in clinical databases in a timely and efficient manner. They must analyze every information to detect any inconsistencies, performing corrective measures right away. Furthermore, as a health information technician, it is essential to utilize particular software and systems when processing information, all while adhering to the hospital's policies and regulations.

      We looked at the average medical records clerk annual salary and compared it with the average of a health information technician. Generally speaking, health information technicians receive $7,558 higher pay than medical records clerks per year.

      While their salaries may differ, one common ground between medical records clerks and health information technicians are a few of the skills required in each craft. In both careers, employees bring forth skills like medical records, patient care, and customer service.

      These skill sets are where the common ground ends though. A medical records clerk responsibility is more likely to require skills like "health information," "scheduling appointments," "telephone calls," and "front office." Whereas a health information technician requires skills like "regulatory agencies," "ensure compliance," "healthcare," and "chart completion." Just by understanding these different skills you can see how different these careers are.

      Health information technicians tend to make the most money in the health care industry by averaging a salary of $38,127. In contrast, medical records clerks make the biggest average salary of $31,591 in the health care industry.

      Health information technicians tend to reach similar levels of education than medical records clerks. In fact, health information technicians are 0.5% more likely to graduate with a Master's Degree and 0.1% less likely to have a Doctoral Degree.

      What Are The Duties Of a Health Information Specialist?

      A health information specialist is in charge of overseeing and developing strategies to optimize information management procedures in hospitals, physicians' offices, and other similar environments. Their responsibilities revolve around gathering and updating medical records, receiving and organizing files, and updating databases according to the appropriate coding systems and procedures. Furthermore, as a health information specialist, it is essential to coordinate with nurses and other staff to ensure accuracy in documentation, all while adhering to the company's policies and regulations.

      Next up, we have the health information specialist profession to look over. This career brings along a higher average salary when compared to a medical records clerk annual salary. In fact, health information specialists salary difference is $3,464 higher than the salary of medical records clerks per year.

      A similarity between the two careers of medical records clerks and health information specialists are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "medical records," "patient care," and "data entry. "

      But both careers also use different skills, according to real medical records clerk resumes. While medical records clerk responsibilities can utilize skills like "customer service," "health information," "scheduling appointments," and "ehr," some health information specialists use skills like "health information management," "cerner," "federal regulations," and "ensure accuracy."

      Health information specialists may earn a higher salary than medical records clerks, but health information specialists earn the most pay in the health care industry with an average salary of $46,902. On the other side of things, medical records clerks receive higher paychecks in the health care industry where they earn an average of $31,591.

      In general, health information specialists study at higher levels of education than medical records clerks. They're 7.9% more likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.

      How a Clerk Compares

      Clerks are responsible for many of the general administrative tasks in the office. They are in charge of manning office telephone lines, managing incoming and outgoing mails, filing paperwork and other needed records, scheduling and documenting meetings, typing out documents when needed, disseminating memos and other official announcements, and keeping an inventory of office equipment and supplies. Clerks should have good office skills, communication skills, business writing skills, and time management skills. They should also be able to treat any document or paperwork they handle with confidentiality.

      Let's now take a look at the clerk profession. On average, these workers make lower salaries than medical records clerks with a $2,114 difference per year.

      By looking over several medical records clerks and clerks resumes, we found that both roles utilize similar skills, such as "medical records," "patient care," and "customer service." But beyond that the careers look very different.

      Some important key differences between the two careers are a few of the skills necessary to fulfill responsibilities. Some examples from medical records clerk resumes include skills like "health information," "hipaa," "hippa," and "clinical staff," whereas a clerk might be skilled in "communication," "pos," "company policies," and "sales floor. "

      Interestingly enough, clerks earn the most pay in the retail industry, where they command an average salary of $32,949. As mentioned previously, medical records clerks highest annual salary comes from the health care industry with an average salary of $31,591.

      When it comes to education, clerks tend to earn similar education levels than medical records clerks. In fact, they're 1.0% more likely to earn a Master's Degree, and 1.8% more likely to graduate with a Doctoral Degree.

      Description Of an Admitting Clerk

      The job of an admitting clerk is to register and admit patients to a hospital. Admitting clerks interview patients in getting the necessary financial and medical information for the admission. They verify the insurance of patients and make sure that their registration forms are accurately signed. Usually, they work on the medical profession and hospital front lines. They welcome and face customers and need to understand medicine. Also, they are expected to manage doctors, nurses, patients, and hospital policies.

      The fourth career we look at typically earns higher pay than medical records clerks. On average, admitting clerks earn a difference of $2,714 higher per year.

      While both medical records clerks and admitting clerks complete day-to-day tasks using similar skills like medical records, patient care, and customer service, the two careers also vary in other skills.

      Even though a few skill sets overlap, there are some differences that are important to note. For one, a medical records clerk might have more use for skills like "health information," "office procedures," "ehr," and "roi." Meanwhile, some admitting clerks might include skills like "patient registration," "surgery," "insurance cards," and "financial statements" on their resume.

      Admitting clerks reach similar levels of education when compared to medical records clerks. The difference is that they're 0.6% more likely to earn a Master's Degree less, and 0.2% less likely to graduate with a Doctoral Degree.