Medical records clerk jobs in Kendall, FL - 220 jobs

The vibrant Village of Key Biscayne, incorporated on June 18, 1991, is in the center 1.25 square miles of a four-mile-long, two-mile-wide barrier island between the Atlantic Ocean and Biscayne Bay. The island is connected via a scenic causeway and bridges to the City of Miami, only seven miles away. Key Biscayne is a thriving residential community of more than 14,800 residents. Together with our residents, we are advancing our safe and secure village; thriving and vibrant community and local marketplace; engaging and active programs and public spaces; accessible, connected, and mobile transportation system; and resilient and sustainable environment and infrastructure. The Village of Key Biscayne is seeking a Records and Agenda Coordinator. The Records and Agenda Coordinator of the Village Clerk's Office provides highly skilled administrative support and provides assistance in discharging the duties and overall management of the Village Clerk's Office. This position exercises independent judgment in performing special functions under the supervision of the Village Clerk. Work emphasizes daily administrative work, departmental IT initiatives, working with the Village Clerk on emerging technologies and Agenda and Records Management strategies. Work may include customer service functions and interaction with the public and administrative support assignments for the Village Clerk. Essential Duties and Responsibilities Records Management Coordinate the processing and fulfillment of public records requests in compliance with Florida law. Assist the Village Clerk with the management, retention, scanning, and indexing of permanent public records as part of the Village's records management program. Maintain multiple systems including lobbyist registrations, advisory board memberships, contracts, resolutions, and ordinances. File and organize official documents for the Village Council and the Office of the Village Clerk according to departmental procedures. Council & Meeting Support Assist in the preparation, posting, and distribution of Village Council electronic agenda packets and required legal notices. Prepare the Council Chamber and other meeting venues for Village Council meetings. Attend official meetings to record and transcribe minutes as assigned by the Village Clerk. Coordinate Council travel arrangements, including airline reservations, hotel accommodations, transportation, and conference registrations. Administrative Support Prepare a variety of documents such as correspondence, memoranda, forms, tables, and reports with accuracy and completeness. Process invoices, checks, and assist with monitoring and preparing the Village Clerk and Council budgets. Customer Service & Other Duties Provide excellent customer service in person and by phone, responding to inquiries and concerns or directing them to the appropriate department. Perform other related duties as assigned by the Village Clerk. Minimum Qualifications & Requirements Education & Experience Bachelor's degree in public administration or a related field from an accredited college or university. Four (4) years of experience performing high-level administrative, clerical, or secretarial work. Previous experience in a Municipal or County Clerk's Office is preferred. Knowledge, Skills & Abilities Strong computer proficiency, including Microsoft Office Suite (Word, Excel, Outlook, etc.). Knowledge of automated agenda preparation software and public records management systems. Familiarity with municipal government operations, services, and responsibilities of the Clerk's Office. Knowledge of the rules and regulations governing the conduct of Village Council meetings, including Florida Sunshine Law, Florida public records law, and principles/practices of public agency record keeping. Typing speed of at least 50 wpm. Capable of transcription, summary minute preparation, and accurate recordkeeping. Strong organization and time management skills. Communicate clearly, tactfully, and effectively in English, both orally and in writing; excellent grammar and writing skills required. Ability to communicate in Spanish is a plus. Read, update, analyze, and maintain various records and files with accuracy. Quickly learn and apply various electronic document conversion processes and the Village's records management systems. Operate standard office equipment (computers, printers, copiers, scanners, telephones, etc.). Work independently, exercise discretion and judgment, and maintain confidentiality and professionalism. Manage multiple recurring deadlines where accuracy and attention to detail are critical. Provide flexibility to accommodate occasional evening work. Certifications & Other Requirements Notary Public of the State of Florida, or ability to obtain within three (3) months of employment. Records Management Certification preferred. Must be legally authorized to work in the United States. Must possess a valid Florida Driver's License. Must successfully complete a background investigation, including a national criminal history check. Requirements may be waived by the Village Clerk. These job functions should not be construed as a complete statement of all duties; additional job-related tasks may be required. Must be a non-smoker. SALARY RANGE: $58,649 - $95,892 POSITION TYPE: Full-Time / Non-Exempt APPLICATION PROCESS: Interested and qualified applicants should submit cover letter, resume to: Juan C. Gutierrez, Human Resources Director, Village of Key Biscayne via E-mail: ************************** Village of Key Biscayne is an Equal Opportunity Employer and a Drug/Smoke Free Workplace Qualified applicants are considered for employment and treated without regard to race, color, religion, sex, disability, marital, or veteran status (except if eligible for veterans' preference).

We are seeking a detail-oriented and reliable Medical Records Coordinator for a primary care setting. The ideal candidate will be responsible for managing patient medical records, ensuring proper documentation, organizing patient files, and ensuring confidentiality in accordance with HIPAA regulations. The candidate will also work closely with physicians and medical staff to ensure accurate and up-to-date patient information is maintained. Requirements: High school diploma or equivalent Previous experience in managing medical records in a healthcare setting (preferred) Knowledge of medical terminology and office procedures Familiarity with electronic health records (EHR) systems Strong attention to detail and organizational skills Ability to maintain patient confidentiality and adhere to HIPAA regulations Excellent communication skills, both verbal and written Ability to work independently and as part of a team Schedule: Monday to Friday, no weekends or holidays Start Date: ASAP Compensation: $18-22/hr

Responsible for the release of information function of the practice by responding to requests of patients, physicians, hospital staff and guests for health information while preserving the confidentiality of patient's protected health information for BHMG facilities. Responsible for all medical records functions for the practice. Functions as main telephone operator for the practice. Works as a team to meet physician practice goals Estimated pay range for this position is $16.00 - $18.30 / hour depending on experience. Degrees: * High School Diploma, Certificate, GED, training or experience required. Additional Qualifications: * Knowledge of medical terminology, clinical chart format and computer skills. * Ability to work in a highly-focused customer service oriented setting with high volume telephone experience. * Excellent communication skills both written and verbal must be attentive to fine details and be a high volume performer with exceptional organizational skills. * Requires typing of 25 wpm and passing a filing test.

Medical Records Coordinator, Pre-Planning Intake Services, FT, 8A-4:30P-155653Baptist Health is the region's largest not-for-profit healthcare organization, with 12 hospitals, over 29,000 employees, 4,500 physicians and 200 outpatient centers, urgent care facilities and physician practices across Miami-Dade, Monroe, Broward and Palm Beach counties. With internationally renowned centers of excellence in cancer, cardiovascular care, orthopedics and sports medicine, and neurosciences, Baptist Health is supported by philanthropy and driven by its faith-based mission of medical excellence. For 25 years, we've been named one of Fortune's 100 Best Companies to Work For, and in the 2024-2025 U.S. News & World Report Best Hospital Rankings, Baptist Health was the most awarded healthcare system in South Florida, earning 45 high-performing honors.What truly sets us apart is our people. At Baptist Health, we create personal connections with our colleagues that go beyond the workplace, and we form meaningful relationships with patients and their families that extend beyond delivering care. Many of us have walked in our patients' shoes ourselves and that shared experience fuels out commitment to compassion and quality. Our culture is rooted in purpose, and every team member plays a part in making a positive impact - because when it comes to caring for people, we're all in. Description Responsible for the release of information function of the practice by responding to requests of patients, physicians, hospital staff and guests for health information while preserving the confidentiality of patient's protected health information for BHMG facilities. Responsible for all medical records functions for the practice. Functions as main telephone operator for the practice. Works as a team to meet physician practice goals Estimated pay range for this position is $16.00 - $18.30 / hour depending on experience.Qualifications Degrees:High School Diploma, Certificate, GED, training or experience required.Additional Qualifications:Knowledge of medical terminology, clinical chart format and computer skills.Ability to work in a highly-focused customer service oriented setting with high volume telephone experience.Excellent communication skills both written and verbal must be attentive to fine details and be a high volume performer with exceptional organizational skills.Requires typing of 25 wpm and passing a filing test.Job ClericalPrimary Location MiamiOrganization Miami Cancer Institute at Baptist HealthSchedule Full-time Job Posting Jan 7, 2026, 5:00:00 AMUnposting Date OngoingEOE, including disability/vets

JOB RESPONSIBILITIES Route clients/patients to the appropriate areas within the agency. Answer phones, check and return voice messages in a timely basis. Update patient demographics in agency data system as appropriate. Referrals/Authorization: Verify patient insurance carrier/coverage to ensure proper processing of referrals. Respond to all correspondence and task (via letter, email, faxes) in a timely manner. Record and maintain patient health records in agency's database and other data systems. Process referrals for patient specialist visits including in house specialist and outside providers (via insurance portals, phone calls, etc.) Coordinate appointments for patients with specialists. Ensure updates are made in EHR regarding appointments made for specialist, patient attendance and/or comments, etc. Process additional information requested by insurance companies for authorizations (medical records, documentation from providers, etc.). Assist in authorization denials and appeals on behalf of the patient and document outcomes in record system. Identify alternative solutions, as determined necessary by providers, for denied authorizations. Ensure external 3rd party documentation (i.e. labs, consultation reports, etc.) is collected and entered in the patient's electronic health records (EHR). Ensure proper and timely closing of tasks as it relates to referrals and open orders via EHR. Medical Records: Receive and document medical records requests from outside agencies (Social Security Administration, legal offices, outside providers or patient request) Prepare invoices for payments of medical records request. Prepare medical records as requested by printing from EHR and prepping for faxing or mailing. Ensure documentation for new patients is collected and recorded in patient's electronic health records (EHR). Ensure patient documentation is fully completed and recorded in agency's database. Ensure appropriate assignment to the provider upon receiving records and closure of task by the provider, once the records are obtained. Quality Assurance/Compliance: Assist in ensuring that the medical office (front desk and waiting area) is kept clean and tidy at all times. Ensure online training is current as required (My LearningPointe and other trainings). Ensure that medical operations fully comply with agency and HIPAA requirements. Safety: Ensure proper hand washing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon assigned role in Emergency Code System. Understands and performs assigned role in agency's Continuity of Operations Plan (COOP). Culture of Service: 3 C's Compassion Greet internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone, and nonverbal language. Listen to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring, and understanding of the request and providing appropriate options or resolutions. Competency Provide services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensure proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for external contacts is constant and critical. Physical Requirements This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person, and on the phone. Frequent, walking, standing, sitting, and bending. Work is performed in-office setting. Other Participates in health center developmental activities as requested. Other duties as assigned. Job Knowledge and Skills: Bilingual (English Spanish) is preferred. Computer knowledge should include Microsoft Outlook, Word, and Excel. Excellent problem solving, communication, organizational and teamwork skills are required. The ability to work with a multicultural and diverse population is required.

Position is fully onsite Monday - Friday, with local travel to medical offices , candidates should have reliable transportation. Mileage for work travel will be reimbursed.Location: 9250 NW 36th St, Miami, FL 33178 Bilingual in English & Spanish Full benefits package offered on the first day of the month following the date of hire including: Medical, Dental, Vision, 401K plan with a 100% company match! Our health plan membership has grown exponentially from 8,950 to over 15,000 members in the last year! Join our winning Solis Team! Position Summary: This position is responsible for coordinating the acquisition of medical records from doctor's offices and hospitals. The coordinator will prepare record requests, conduct outreach, facilitate delivery or retrieval of medical records, validate required information is present in the record and curate the record in a standardized record repository which you will help manage. The Medical Record Coordinator will access internal and external record systems and communicate directly with healthcare professionals to complete assignments. The coordinator will support medical record acquisition for a variety of health plan operations, including risk adjustment and HEDIS/Quality. The position will report to the Director of Risk Adjustment. This is an excellent opportunity for a motivated individual seeking career growth and mentorship in the healthcare industry. You will learn clinical, organizational and health plan operations best practices from industry experts. Essential Functions and Duties: - Responsible for formulating, implementing and executing all medical record program processes, requests, workflows and policies as requested by management in a courteous and efficient manner, including offering a proactive approach to suggestions and recommendations - Prepare medical record request documentation promptly, accurately and completely - Responsible for acquiring medical records from internal and external sources - Outreach to internal and external partners regarding medical record requests, and ensure communications are secure and confidential - Ability to visit medical offices to acquire medical records - Review of medical records acquired and confirm retrieval of required information for assigned members - Resolve retrieval issues - Coordinate with other teams as appropriate, including Risk Adjustment, HEDIS/Quality, Provider Relations, Information Technology, Utilization Management and Care Management - Access and manage Medical Records repository - Develop, monitor and report performance for improvement activities - Escalate issues regarding medical record retrieval to manager as appropriate - Adhere to professional standards, office policies & procedures, federal, state and local regulations - Additional duties as assigned Minimum Job Requirements: - High School graduate or GED equivalent; college degree preferred - Minimum two-years of experience working in a health plan or medical clinic environment supporting medical record management - Willing to travel locally to provider offices Skills and Abilities: - Adhere to company privacy policies and maintain medical information confidentiality - Attention to detail and quick learner - Comfortable learning new technology platforms, specifically electronic medical records, natural language processing and artificial intelligence platforms - Comfortable working on a laptop and Microsoft office suite - Excellent verbal, written communication and interpersonal skills - Courteous and comfortable working in a professional setting - Excellent organizational skills, problem solving, ability to multitask and stay focused in a fast-paced environment Preferred qualifications: · 2+ years of college, in pursuance of a Bachelor's or Associate's degree in Health Care Required Languages: Bilingual English & Spanish

The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* TASKS AND RESPONSIBILITIES: Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Answer phone calls concerning various ROI issues. If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database. If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office. Logs medical record requests into ROI On-Line database. Scans medical records into ROI On-Line database. Complies with site facility policies and regulations. At specified sites, responsible for handling and recording cash payments for requests. Other duties as assigned. SKILLS|EXPERIENCE: Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required. Demonstrates the ability to work independently and meet production goals established by MRO. Strong verbal communication skills; demonstrated success responding to customer inquiries. Demonstrates success working in an environment that requires attention to detail. Proven track record of dependability. High School Diploma/GED required. Prior work experience in Release of Information in a physician's office or HIM Department is a plus. Knowledge of medical terminology is a plus. Knowledge of HIPAA regulations is preferred. *This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned. MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.

Medical Records Specialist Under general supervision, performs medical/psychiatric clerical office support and records maintenance assignments for assigned Mental Health counseling and treatment programs; schedules patients and maintains appointment information for medical staff; de-escalates difficult phone and clinic client interactions; prepare, scan and maintains a variety of medical records and correspondence into the electronic health record; maintains records of patient care; and performs related duties as required. DISTINGUISHING CHARACTERISTICS Incumbents perform a broad range of specialized and complex medical/psychiatric clerical office support and records maintenance assignments with considerable independence and initiative. They are expected to be thoroughly familiar with the policies and procedures of the Department and/or program where assigned. EXAMPLES OF DUTIES: · Performs a variety of clerical duties with minimum guidance and supervision involving the maintenance of permanent, legal and accurate records of patients medical care; · Interprets, applies and ensures that the laws, rules, and regulations concerning record maintenance are upheld; · updates and maintains client medical records and information; · Provides administrative assistance to professional staff in the preparation of medical/psychiatric records, reports and correspondence, assuring that all intake/assessment/clinic notes are complete and signed by appropriate professional staff; · Performs technical data entry of medical information into electronic health record; · audits provider's schedule to ensure accuracy of service plan, medication, and clients' personal information; · Takes and delivers messages, serves as receptionist, greets and directs visitors and calls; · schedules patients for medical staff and maintains appointment schedules; · Assists patients in the financial application process of qualifying for services; · Performs routine clerical duties in the data collection of financial records, receives, processes and files various financial and clinical documents, may handle money transactions, performs specialized assignments, coding client files in accordance with established protocols and record systems procedures; · Completes statistical and other information required to open and close cases; · Obtains and records required monthly statistics; · Works with other health care providers and agencies concerning patient care records and information; · Within established guidelines, releases information to authorized persons; · Responds to inquiries by providing information and referring calls; · Determines the urgency of the calls; · Performs related duties and special projects as required. MINIMUM QUALIFICATIONS Knowledge of: Policies and procedures of the department and unit where assigned; knowledge of operations, services and activities of a medical office setting; principles and practices of medical record maintenance, filing and scanning; functions and procedures of a medical provider records system, including coding and related requirements; modern office practices, methods, and procedures; operation and use of office equipment including computers and assigned software; proper English usage, spelling, grammar, and punctuation; principles and practices of customer service; basic mathematics; telephone techniques including assessments of emergency status of calls; rules and regulations regarding medical records maintenance and information releases; basic medical and psychiatric terminology; and applicable state guidelines and regulations. Ability to: Perform a variety of complex office assistance and medical records maintenance assignments; interpret and apply policies, procedures, and regulations regarding the maintenance of medical records; schedule and maintain patient appointments; ability to translate information from medical reports and correspondence. Develop and maintain confidence and cooperation of patients and their families; prepare clear, relevant and accurate reports; handle and diffuse difficult and escalated situations; operate a variety of office equipment including computers and assigned software; effectively represent the Mental Health Departments in contacts with clients, the public, and other agencies; communicate effectively both orally and in writing; understand and follow oral and written directions; and establish and maintain effective working relationships with those contacted in the course of work. Education and Experience: High School diploma or equivalent. Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Preferred 2 years of clerical experience, performing a variety of office support duties, one year of which includes work in a position requiring familiarity with medical terminology and recordkeeping systems. OTHER REQUIREMENTS This description lists the major duties and requirements of the job and is not all-inclusive. Not all duties are necessarily performed by each incumbent. Incumbents may be expected to perform job-related duties other than those contained in the documents and may be required to have specific job-related knowledge and skills. Exact Billing Solutions Culture Exact Billing Solutions is a supercharged environment propelled by collaboration through our philosophy: “Empowering Your Ambition.” The expectation for each team member is to provide a highly supportive high-performance work environment. Exact Billing Solutions team members are charged with: Identifying challenges and collaborating with team members to devise creative solutions and measurable outcomes Motivating team members to be their best while holding them accountable to maintain the company's excellent service standards Establishing and maintaining open and honest communication, always sharing information Continual learning, teaching and development Leading and driving initiatives to completion HIPAA Team members are required to adhere to policies and procedures implementing HIPAA requirements for the privacy and security of protected health information. Team members are permitted to use and/or disclose only minimum amount of Protected Health Information necessary to complete assigned tasks. Reports all suspected violation of company's HIPAA policies or procedures to Human Resources. Environmental Stewardship and Safety Team members are expected to adhere to facility safety requirements, report unsafe practices or equipment, and, if applicable, use the appropriate protective equipment as needed. Depending on role, and during the daily course of duties, team members may have to lift, twist, pull or push. Team members must be able to manage these activities up to 60 lbs. Any accident or incident must be reported immediately to a member of management for proper recording. Candidates must meet the company's hiring criteria to include a pre-employment background investigation and drug test. We are an Equal Opportunity Employer and a drug-free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law. We offer a competitive compensation and benefits package including a base salary with performance-based incentives, medical, deal, vision, short/long-term disability, life insurance and 401(k). Team Members excluded from Federal Healthcare Programs. Exact Billing Solutions operates facilities that receive federal funding and may not employ or contract with an individual or entity that has been excluded from health care programs (for example, Medicare or Medicaid). Accordingly, if a team member or agent has been excluded from or is under investigation and may be excluded, they must notify a member of management immediately.

Job Description Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records.

Company: SFP Health Group Job title: Medical Records Specialist Division/Department: Operations Reports to: Office Manager The Clinical Medical Records Specialist is responsible for managing and maintaining patient records in compliance with legal, ethical, and regulatory standards. This role involves ensuring accurate documentation, secure storage, and efficient retrieval of medical records, supporting the clinical staff in delivering high-quality patient care. Essential Duties and Responsibilities: Accurately maintain and update patient medical records, ensuring compliance with HIPAA and other relevant regulations. Organize and file medical documents, such as charts, test results, and treatment plans, in both electronic and paper formats. Retrieve and provide medical records as requested by authorized personnel in a timely manner. Input and verify patient information into electronic health record (EHR) systems. Ensure all medical records are complete, accurate, and properly formatted. Document any corrections, amendments, or updates to patient records according to established protocols. Adhere to all federal, state, and local regulations regarding medical records management and patient privacy. Monitor and audit records to ensure compliance with legal standards and organizational policies. Handle sensitive information with the utmost confidentiality and discretion. Collaborate with healthcare providers, administrative staff, and external agencies to facilitate the flow of medical records and information. Respond to inquiries and requests for patient information from healthcare providers and authorized third parties. Assist in training and guiding other staff members on proper records management procedures. Participate in quality improvement initiatives related to medical records management. Identify areas for improvement in records management processes and suggest enhancements. Conduct regular audits to ensure the accuracy and integrity of patient records. Provide technical support for electronic health record systems, troubleshooting issues as they arise. Assist with the implementation of new EHR systems or upgrades. Knowledge, Skills, and Abilities: Proficient in electronic health record (EHR) systems and medical coding. Strong attention to detail and organizational skills. Excellent communication skills, both verbal and written. Ability to handle sensitive information with confidentiality and professionalism. Familiarity with HIPAA regulations and medical terminology. Qualifications: 1-2 years of medical background. MA certification or associate degree in medicine. Athena knowledge preferably but no require. Physical & Mental Requirements: (check all that apply) Ability to stand or sit for extended periods of time. Ability to receive and comprehend instructions verbally and/or in writing. Ability to use logical reasoning for simple and complex problem solving. Occasionally requires exposure to communicable diseases or bodily fluids. Occasional travel for clinic activities may be required. The information listed above is not comprehensive of all duties/responsibilities performed. This is not an employment agreement or contract. Management has the exclusive right to alter this job description at any time without notice.

The responsibilities of the Medical Records Clerk are to uphold and maintain the medical records request that come from referring providers, providers performing continuation of care, patients, law offices and insurance companies within a timely and organized manner. The secondary purpose to this position is to support both the Front Office team and Scheduling department as staffing permits. Specific duties include, but are not limited to: Complete medical records requests via email, fax, and mail per a medical records release within a timely fashion. Document payment for records requests received from law offices. Provide back up support the Scheduling team and Front Office team as needed. Job duties include greeting patients, answering phones, scheduling patient appointments, entering patient information into scheduling database, confirming patient appointments and collection of necessary on-site paperwork. Collect and distribute mail within the clinic. Position Requirements: High School Diploma or equivalent experience required; Certificate from College or Technical School preferred. 1-2 years in distributing Medical Records to the general public and other practicing providers preferred. Physical Requirements: The employee may be exposed to radioactive isotopes, ionizing radiation, and a strong magnetic field. May be exposed to radiation, blood/body fluids and infectious disease. More than 50% of the time: Sit, stand, walk. Repetitive movement of hands, arms and legs. See, speak and hear to be able to communicate with patients. Less than 50% of the time: Stoop, kneel or crawl. Climb and balance. Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). Residents living in CA, NY, Jersey City, NJ, WA and CO click here to view pay range information. Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

About Us: Since 1991, Lifeskills Behavioral Health has offered customized treatment programs for all genders, ages 18 and over, suffering from mental health conditions and substance use disorders. We provide clinically excellent, evidence-based, and collaborative treatment programs that are tailored based on each client's unique needs to address a variety of mental health disorders as well as substance use disorders. Through our residential treatment program (RTC), partial hospitalization program (PHP), intensive outpatient program (IOP), and transitional living we ensure our clients can successfully transition back into their home life, family life, and careers with newfound self-esteem, direction, and control. Why You Will Love Working With Us! At Lifeskills Behavioral Health, we are a dynamic, dedicated, and growing team of professionals deeply passionate about providing evidence-based and personalized clinical care for mental health disorders and behavioral health conditions. Since everyone has different experiences with mental health disorders, mental health therapies must be equally unique to address those diverse needs. Working with qualified doctoral level clinicians at Lifeskills gives individuals the opportunity to develop personalized mental health treatment plans that address their needs and help them take the next step in their recovery. Our team's foundation is client centered care and clinical excellence through our 5-star service commitment - Respect, Accountability, Integrity, Flexibility, Service, and Collaboration. We are committed to our team, and our team is committed to our clients! What we offer Collaborative environment dedicated to clinical excellence Multiple Career Development Pathways Company Supported Continuing Education and Certification Multiple Health Plan Design Options Available Flexible Dental and Vision Plan Options 100% Company Paid EAP Emotional Well-Being Support 100% Company Paid Critical Illness (with health enrollment plan) 100% Company Paid Life and ADD 401K with Company Match Company-Sponsored HSA, FSA, and DSA Tax Savings Accounts Generous Team Member Referral Program Parental Leave Position Summary The Medical Records Clerk Appeals Specialist oversees the managing of patient health files in a facility. Their duties include filing records, assisting in audits, and collecting information. Clerks ensure medical records are maintained in a manner compliance with ethical, legal and regulatory requirements of the medical services system. Additionally, the medical records clerk supplies the nursing department with the appropriate documents and forms. The Medical Records Clerk and Appeals Specialist is responsible for safeguarding, organizing, and releasing client health records in accordance with all federal, state, and accreditation standards. This role serves as the primary point of contact for all record requests and ensures the accurate, timely, and confidential handling of clinical documentation for clients, families, referents, legal entities, payers, and regulatory agencies. Additionally, the position supports the Utilization Review team by preparing and tracking written insurance appeals. Relationships and Contacts Within the organization: Maintains frequent and close working relationships with Clinical staff and facility team members throughout the organization. Outside the organization : Initiates and maintains strong professional relationships with clients and families, clinical providers, referral partners and vendors, as needed. Essential Responsibilities Gather patient demographic and personal information. Issue medical files to persons and agencies according to laws and regulations. Ensure patient charts, paperwork, and reports are completed in an accurate and timely manner. Make sure all medical records are protected and kept confidential. Serve as the official custodian of client health records, ensuring proper maintenance, security, and release of information in compliance with HIPAA, AHCA, DCF, and CARF standards. Receive, log, and process all requests for clinical documentation, including those from clients, family members, referents, insurance payers, attorneys, auditors, and internal departments. Verify appropriate authorization for release of information (ROI) prior to disclosure and ensure all releases are documented in the client record. Pull, compile, and redact clinical documentation as needed, ensuring accuracy, completeness, and adherence to confidentiality policies. Track and respond to record requests within required timeframes, maintaining detailed logs of all outgoing disclosures. Coordinate with clinical and administrative staff to retrieve or clarify missing or incomplete documentation. Maintain and update record retention, storage, and destruction logs per policy and legal standards. Appeals and Clinical Support Work closely with Utilization Review staff to assemble documentation for written insurance appeals related to denials, level-of-care determinations, or medical necessity disputes. Submit and track written appeals, maintaining a centralized appeals log that includes dates, payer, level of care, reason for denial, and final determination. Ensure all appeal packets are complete, professionally formatted, and compliant with payer and regulatory requirements. Compliance and Quality Support Maintain strict confidentiality of all health information and ensure all recordkeeping activities meet federal and state privacy regulations. Stay informed of current AHCA, DCF, CARF, and payer documentation standards. Report any suspected privacy or data breaches immediately to the Compliance Officer. Qualifications Minimum Requirements Education and Experience High School Diploma or GED required, Associate's or bachelor's degree in health information management, Healthcare Administration, or related field preferred. Minimum of 2 years in medical records, health information management within a behavioral health or healthcare setting. Experience with payer appeals and electronic health record systems preferred. Additional Requirements Valid Florida Driver's License. Current CPR and First Aid Certification, or willingness to complete within the first 30 days of employment. Clearance of TB test. Physical Requirements While performing the duties of this job, the employee will be required to communicate with peers/general public, clients and/or vendors Tolerant to various noise levels: noise level in the work environment varies - may be very quiet to moderate Job performance will require the ability to move throughout the building as well as sit or remain stationary for extended periods of time While performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch or crawl. Ability to move up to 25 pounds Skill Competencies Strong knowledge of HIPAA and confidentiality regulations. Familiarity with AHCA, DCF, and CARF standards. Ability to manage high volumes of requests while maintaining accuracy and timeliness. Excellent attention to detail and organizational skills. Proficiency in EHR platforms (e.g., BestNotes) and Microsoft Office Suite. Strong written and verbal communication skills. Professional discretion and ability to maintain confidentiality in all matters. Understands and maintains professional boundaries. Demonstrates an understanding of rules/limits of patient confidentiality and maintains appropriate levels of client confidentiality/privacy. Demonstrates consideration of and respect for values and cultural beliefs. Lifeskills Behavioral Health provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Lifeskills Behavioral Health reserves the rights to modify, interpret, or apply this in any way the organization desires. This in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains “At-Will.”

We are seeking a detail-oriented and reliable Medical Records Coordinator for a primary care setting. The ideal candidate will be responsible for managing patient medical records, ensuring proper documentation, organizing patient files, and ensuring confidentiality in accordance with HIPAA regulations. The candidate will also work closely with physicians and medical staff to ensure accurate and up-to-date patient information is maintained. Requirements: High school diploma or equivalent Previous experience in managing medical records in a healthcare setting (preferred) Knowledge of medical terminology and office procedures Familiarity with electronic health records (EHR) systems Strong attention to detail and organizational skills Ability to maintain patient confidentiality and adhere to HIPAA regulations Excellent communication skills, both verbal and written Ability to work independently and as part of a team Schedule: Monday to Friday, no weekends or holidays Start Date: ASAP Compensation: $18-22/hr

JOB RESPONSIBILITIES Route clients/patients to the appropriate areas within the agency. Answer phones, check and return voice messages in a timely basis. Update patient demographics in agency data system as appropriate. Referrals/Authorization: Verify patient insurance carrier/coverage to ensure proper processing of referrals. Respond to all correspondence and task (via letter, email, faxes) in a timely manner. Record and maintain patient health records in agency's database and other data systems. Process referrals for patient specialist visits including in house specialist and outside providers (via insurance portals, phone calls, etc.) Coordinate appointments for patients with specialists. Ensure updates are made in EHR regarding appointments made for specialist, patient attendance and/or comments, etc. Process additional information requested by insurance companies for authorizations (medical records, documentation from providers, etc.). Assist in authorization denials and appeals on behalf of the patient and document outcomes in record system. Identify alternative solutions, as determined necessary by providers, for denied authorizations. Ensure external 3rd party documentation (i.e. labs, consultation reports, etc.) is collected and entered in the patient's electronic health records (EHR). Ensure proper and timely closing of tasks as it relates to referrals and open orders via EHR. Medical Records: Receive and document medical records requests from outside agencies (Social Security Administration, legal offices, outside providers or patient request) Prepare invoices for payments of medical records request. Prepare medical records as requested by printing from EHR and prepping for faxing or mailing. Ensure documentation for new patients is collected and recorded in patient's electronic health records (EHR). Ensure patient documentation is fully completed and recorded in agency's database. Ensure appropriate assignment to the provider upon receiving records and closure of task by the provider, once the records are obtained. Quality Assurance/Compliance: Assist in ensuring that the medical office (front desk and waiting area) is kept clean and tidy at all times. Ensure online training is current as required (My LearningPointe and other trainings). Ensure that medical operations fully comply with agency and HIPAA requirements. Safety: Ensure proper hand washing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon assigned role in Emergency Code System. Understands and performs assigned role in agency's Continuity of Operations Plan (COOP). Culture of Service: 3 C's Compassion Greet internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone, and nonverbal language. Listen to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring, and understanding of the request and providing appropriate options or resolutions. Competency Provide services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment Take initiative and anticipate internal or external customer needs by engaging them in the process and following up as needed Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensure proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for external contacts is constant and critical. Physical Requirements This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person, and on the phone. Frequent, walking, standing, sitting, and bending. Work is performed in-office setting. Other Participates in health center developmental activities as requested. Other duties as assigned. Job Knowledge and Skills: Bilingual (English Spanish) is preferred. Computer knowledge should include Microsoft Outlook, Word, and Excel. Excellent problem solving, communication, organizational and teamwork skills are required. The ability to work with a multicultural and diverse population is required.

Job Description Position is fully onsite Monday - Friday, with local travel to medical offices , candidates should have reliable transportation. Mileage for work travel will be reimbursed.Location: 9250 NW 36th St, Miami, FL 33178 Bilingual in English & Spanish Full benefits package offered on the first day of the month following the date of hire including: Medical, Dental, Vision, 401K plan with a 100% company match! Our health plan membership has grown exponentially from 8,950 to over 15,000 members in the last year! Join our winning Solis Team! Position Summary: This position is responsible for coordinating the acquisition of medical records from doctor's offices and hospitals. The coordinator will prepare record requests, conduct outreach, facilitate delivery or retrieval of medical records, validate required information is present in the record and curate the record in a standardized record repository which you will help manage. The Medical Record Coordinator will access internal and external record systems and communicate directly with healthcare professionals to complete assignments. The coordinator will support medical record acquisition for a variety of health plan operations, including risk adjustment and HEDIS/Quality. The position will report to the Director of Risk Adjustment. This is an excellent opportunity for a motivated individual seeking career growth and mentorship in the healthcare industry. You will learn clinical, organizational and health plan operations best practices from industry experts. Essential Functions and Duties: - Responsible for formulating, implementing and executing all medical record program processes, requests, workflows and policies as requested by management in a courteous and efficient manner, including offering a proactive approach to suggestions and recommendations - Prepare medical record request documentation promptly, accurately and completely - Responsible for acquiring medical records from internal and external sources - Outreach to internal and external partners regarding medical record requests, and ensure communications are secure and confidential - Ability to visit medical offices to acquire medical records - Review of medical records acquired and confirm retrieval of required information for assigned members - Resolve retrieval issues - Coordinate with other teams as appropriate, including Risk Adjustment, HEDIS/Quality, Provider Relations, Information Technology, Utilization Management and Care Management - Access and manage Medical Records repository - Develop, monitor and report performance for improvement activities - Escalate issues regarding medical record retrieval to manager as appropriate - Adhere to professional standards, office policies & procedures, federal, state and local regulations - Additional duties as assigned Minimum Job Requirements: - High School graduate or GED equivalent; college degree preferred - Minimum two-years of experience working in a health plan or medical clinic environment supporting medical record management - Willing to travel locally to provider offices Skills and Abilities: - Adhere to company privacy policies and maintain medical information confidentiality - Attention to detail and quick learner - Comfortable learning new technology platforms, specifically electronic medical records, natural language processing and artificial intelligence platforms - Comfortable working on a laptop and Microsoft office suite - Excellent verbal, written communication and interpersonal skills - Courteous and comfortable working in a professional setting - Excellent organizational skills, problem solving, ability to multitask and stay focused in a fast-paced environment Preferred qualifications: · 2+ years of college, in pursuance of a Bachelor's or Associate's degree in Health Care Required Languages: Bilingual English & Spanish

Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records.

The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* TASKS AND RESPONSIBILITIES: Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Answer phone calls concerning various ROI issues. If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database. If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office. Logs medical record requests into ROI On-Line database. Scans medical records into ROI On-Line database. Complies with site facility policies and regulations. At specified sites, responsible for handling and recording cash payments for requests. Other duties as assigned. SKILLS|EXPERIENCE: Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required. Demonstrates the ability to work independently and meet production goals established by MRO. Strong verbal communication skills; demonstrated success responding to customer inquiries. Demonstrates success working in an environment that requires attention to detail. Proven track record of dependability. High School Diploma/GED required. Prior work experience in Release of Information in a physician's office or HIM Department is a plus. Knowledge of medical terminology is a plus. Knowledge of HIPAA regulations is preferred. *This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned. MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.

Medical Records Coordinator Schedule: Mon-Fri from 8am - 5pm Pay: $16-$17/HR (Commensurate on experience) Benefits: Health, Dental, Vision, PTO, Paid Holidays, Life insurance, profit sharing, bonuses, and more Bilingual preferred, but not required If interested in this position please apply immediately and someone will be in touch with you within 24-48 hours.

The Receptionist/Medical Clerk is primarily responsible for front desk operations, administrative support and client reception. JOB RESPONSIBILITIES Route client/patients to the appropriate areas within the agency. Answer phones, check and return voice messages in a timely manner. Assist with front desk duties as required (i.e. Telehealth, phone, or in-person appointment scheduling. Patient reminder calls). Responsible for follow-ups with no show/cancellation appointments. Check patients in for their appointments in a timely manner using the correct events in Electronic Health Record (EHR) Update patient demographic in agency data systems (NextGen, Casewatch, Provide - as appropriate). Ensure photo ID and insurance cards are scanned for all patients. Ensure that all consent forms are signed and scanned into electronic health records. Check patients out at the end of their appointment and provide follow-up appointment details. Provide a Clinical Visit Summary to all patients. Provide access to the Patient Portal (using patient portal pin letters) and instruct the patient to enroll for their benefit. Print and provide information for referrals issued by providers. Ensure patient documentation is completed and recorded in the agency database. Verify patient insurance carrier/coverage prior to visit and ensure accurate billing based on Insurance Verification report or through insurance provider portal/Availity. Respond to correspondence and tasks in a timely manner via patient portal. Record and maintain patient health records in an agency database (i.e. NextGen, Provide) and other data systems and/or patient records as required. Ensure external 3 rd party documentation (i.e. labs, consultations, reports, etc.) is collected, entered in the patient's electronic health records (EHR) via scanning and tasking the provider or resulting the order in the EHR. Comfort patients by anticipating patient anxieties, answering patients' questions, and maintaining the reception area. Conduct inventory of all office supplies (i.e. business/appointment cards, toner, paper) and ensure the office is fully Fiscal Duties: Collect co-payments, deductibles, and balances at time of check-in. Assist supervisor in following up on denials and/or pending claims with 3rd party payors. Address and problem-solve patient billing issues when presented. Quality Assurance/Compliance: Ensure online training is current as required. Ensure that medical operations fully comply with agency and HIPAA requirements. Participate in agency developmental activities as required. Other duties as assigned. Culture of Service: 3 C's Compassion • Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. • Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency • Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment • Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed • Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for external contacts is constant and critical. Physical Requirements This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person and on the phone. Frequent, walking, standing, sitting and bending. Work is performed in office and laboratory setting. Other Participates in health center developmental activities as requested. Other duties as assigned.