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Medical records clerk jobs in Kingsport, TN
- 24 jobsAll
Medical Records Clerk
Patient Service Representative
Medical Receptionist
Patient Service Coordinator
Reimbursement Specialist
Surgical Coordinator
Hospital Admissions Clerk
Admissions Clerk
Health Information Manager
Unit Secretary
EMR Helpdesk Specialist
DCI Donor Services
Medical records clerk job in Johnson City, TN
Job Description DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! DCIDS is currently seeking an EMR Helpdesk Specialist who will be responsible for facilitating and managing Electronic Medical Record (EMR) system access to support organ and tissue donation activities. This role involves coordinating with hospitals, DCIDS staff, and managers to ensure smooth access to various hospital EMR systems, troubleshooting access issues, and maintaining accurate records of access statuses. A key component of this role is building and maintaining strong relationships with hospital IT departments and administrative personnel. The EMR Helpdesk Specialist will serve as the primary liaison for EMR access, ensuring clear communication and ongoing collaboration with key hospital contacts. This is an onsite role. COMPANY OVERVIEW AND MISSION For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: EMR Access Coordination & Maintenance Assist OPO employees in obtaining and maintaining secure access to hospital EMR systems. Track and manage access requests, renewals, and expirations across multiple hospital systems. Maintain up-to-date records of employee access credentials, permissions, and compliance requirements. Ensure adherence to hospital-specific access policies and procedures. Facilitate timely communication regarding employee terminations to ensure prompt deactivation of hospital EMR access. Assist in periodic user access audits to ensure proper security controls and compliance with hospital policies. Relationship Management & Communication Establish and maintain strong working relationships with hospital IT and administrative personnel. Serve as the primary point of contact between Clinical Services, Tissue Recovery Services, Bridge 2 Life Center, Quality, IT and Hospital Development regarding EMR access. Document and maintain records of key hospital IT and administrative contacts, policies, and procedures. Regularly engage with hospital stakeholders to stay informed of changes in EMR access requirements and system updates. Communicate effectively with employees and managers about access requirements, status updates, and troubleshooting steps. Training, Process Improvement & Documentation Identify opportunities to streamline access management processes and implement improvements. Develop and maintain instructional documentation for employees on accessing and troubleshooting EMR systems. Provide basic training on essential EMR functions such as locating patient charts, printing documents, and navigating key system features, in alignment with hospital-specific workflows. Establish best practices for tracking and managing EMR access efficiently. Troubleshooting & Technical Support Resolve access issues related to EMR systems, VPNs, and virtual machines. Provide guidance and support to employees experiencing login difficulties or system errors. Work with hospital IT departments to escalate and resolve complex access problems. Escalate and coordinate with DCIDS IT helpdesk and HIM Program Manager where appropriate Performs other related duties as assigned. The ideal candidate will have: Associate's or bachelor's degree in health information management, information technology, or a related field preferred. Experience working with hospital EMRs (e.g., Epic, Cerner, Meditech) is highly desirable. Prior experience in healthcare IT, medical records management, or a similar administrative role is a plus. Experience working in an OPO, hospital, or healthcare IT environment and familiarity with HIPAA regulations and security protocols related to EMR access is desirable. Strong organizational and attention-to-detail skills to track and manage multiple access requests. Excellent communication and interpersonal skills to collaborate with internal and external stakeholders. Ability to develop and maintain relationships with hospital IT and administrative personnel. Problem-solving skills to troubleshoot EMR access issues effectively. Ability to work independently and manage multiple priorities in a fast-paced environment. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) We offer a competitive compensation package including: Up to 184 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.$25k-31k yearly est. 24d agoHealth Information Manager
Signature Healthcare
Medical records clerk job in Rogersville, TN
About Us Signature HealthCARE of Rogersville is a 150-bed skilled nursing facility offering a wide array of services from short-term rehabilitation to traditional long-term care. The vision, to radically change the landscape of long-term care forever. Through education and empowerment, we earn the trust of every resident, family member, and the community we serve. Signature HealthCARE is a family-based healthcare company offering integrated services across multiple states. Our continuum of care includes skilled nursing, rehabilitation, assisted and memory care, and home-based services supported by innovative technologies like telehealth and Care.ai-enabled solutions. We are committed to advancing person-directed care and quality outcomes. Many of our facilities continue to receive high performance ratings and accreditations. As an award-winning organization recognized over the years by national outlets such as U.S. News & World Report, we take pride in fostering compassionate care environments and being an employer of choice in the healthcare industry. Overview Assist in maintaining residents' medical records in accordance with facility policies and with state and federal regulations; Serve as the designated Compliance Liaison for the facility. How you Will make a difference * Meet the physical and sensory requirements stated below and be able to work in the environment described. * Exhibit positive customer service both to internal and external customers. * Identify and participate in process improvement initiatives that improve customer experience, enhance workflow, and/or improve the work environment. * Other special projects and duties, as assigned. Health Information Oversight * Manage all aspects of medical records throughout its lifecycle, including admission through discharge, and retention in long-term storage where applicable. Ensure accuracy, timeliness, completeness, security, and regulatory compliance. * Upload paper-based patient records to the electronic chart promptly upon receipt. * Maintain organized auxiliary clinical and administrative records in compliance with company retention policy to support legal discovery, reporting, and internal reference. * Manage long-term storage of paper documents by labeling and preparing files, and sending records to offsite storage, in accordance with retention schedules. Assist in locating information housed in long- term storage, and place orders to retrieve requested information as needed. * Follow up with hospitals and external providers to obtain documentation after transfers or appointments, ensuring timely inclusion in the patient chart. * Track and follow up on physician visits to ensure regulatory compliance; obtain missing visit notes from providers and escalate delays to facility management for resolution. * Conduct routine audits to verify required documentation; present findings in daily morning meetings, follow up on deficiencies, and integrate results into QAPI reporting. * Coordinate all record requests by forwarding to facility management within 24 hours of receipt and communicating with requestors as needed. * Respond to approved medical record requests by retrieving and releasing records in accordance with company policy and confidentiality standards. * Serve as a subject matter expert for staff and leadership on standards and regulations related to health information management. Compliance Liaison Duties * Act as Compliance Liaison for facility * Assist, when requested, in the: * Annual Compliance risk assessment process by reminding stakeholders to complete the annual survey; * Completion of annual Compliance education by reminding stakeholders of the due date; * Periodic distribution of the code of conduct and compliance policies; * Monthly distribution of Compliance Newsletter and Compliance Tips to stakeholders; * Compliance investigations, by escalating allegations of violations of the Code of Conduct or policies to the compliance office; * Function as a communication channel to and from the compliance office and assist compliance officer with addressing compliance questions. What you Need to make a Difference * Associates degree or higher in Health Information Management, Healthcare Administration, or related field from an accredited college is required. Extensive experience in Health Information may be considered in lieu of a degree. * Registered Health Information Technician or Administrator (RHIT or RHIA) credential is preferred. * Minimum of two years (2) experience in a health care facility required; Skilled nursing facility or other long-term care setting with Health Information Management experience is preferred. * Knowledge of legal, ethical, and professional practice standards as they apply to Health Information Management. * Knowledge of medical terminology, anatomy and physiology, and regulatory requirements. * Possess strong analytical, critical thinking, and problem-solving skills. * Demonstrate intermediate to advanced skills in Microsoft Word, Excel, Power Point and Outlook; Experience with EMR and/or MatrixCare preferred. * Highest level of professionalism and personal integrity with the ability to use independent judgement and maintain confidentiality. Our exceptional Benefits Package and Signature Perks include the following and more! * Medical, Dental and Vision - Voluntary Life/Disability * 401(K) and Roth 401(K) * Tuition Forgiveness/Education Reimbursement * A variety of additional specialized Insurances * Pay Advance and Next Day Pay! * Paid Time Off (PTO) * Partner Perks and Discounts! * Vital Links At Signature HealthCARE, our team members are permitted - no, encouraged - to employ their talents and abilities to solve problems. Our culture is built on three distinct pillars: Learning, Spirituality and Intra-preneurship. Each pillar has its own staff and initiatives, ensuring that our unique culture permeates the entire organization. Come see what the revolution is all about! Signature HealthCARE is an Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran and other protected categories$76k-124k yearly est. Auto-Apply 26d agoAppalachian Orthopedics Medical Receptionist - Johnson City
Campbell Clinic
Medical records clerk job in Johnson City, TN
As a Medical Receptionist, you will be essential in delivering outstanding patient service and managing the front desk operations of our medical facility. Your core skills in medical administrative support and office experience will enable you to efficiently handle patient records and appointments. With strong communication and computer skills, you will assist in maintaining an organized office environment. Your friendly personality will enhance our patient care. Join our team to contribute to a welcoming atmosphere and ensure smooth operations in a fast-paced healthcare setting. ESSENTIAL DUTIES/RESPONSIBILITIES: * Check In and Check Out * Cross training in all front office positions * Strong customer service and oral communication skills * Positive attitude * Computer competency and literacy * Multi-tasking and ability to meet deadlines * Team player * Self-motivated * Basic knowledge of insurance SUPERVISORY RESPONSIBILITIES: Not Applicable. QUALIFICATIONS: Education and/or Experience: High School Graduate or General Education Degree (GED); Previous customer service experience required. Experience in the operations of a physician's office is preferred. Language Skills: Able to communicate effectively in the English language. Mathematical Skills: Basic arithmetic skills are required. Reasoning Ability: Identifies and resolves problems promptly. Computer Skills: Must be computer literate. Basic computer skills required. Other Skills and Abilities: Able to listen and respond well to questions and feedback. Other Qualifications: * Active Listening - Ability to actively attend, convey, and understand the comments and questions of others. * Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. * Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings. * Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. * Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed * Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. * Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. * Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. * Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values. * Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. * Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. * Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly. * Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events. Physical Demands N (Not Applicable) Activity does not apply to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs./day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs./day) Physical Demands Lift/Carry Stand O 10 lbs or less F Walk O 11-20 lbs N Sit C 21-50 lbs N Manually Manipulate F 51-100 lbs N Reach Outward F Over 100 lbs N Reach Above Shoulder O Climb N Push/Pull Crawl N 12 lbs or less F Squat or Kneel N 13-25 lbs N Bend O 26-40 lbs N Grasp F 41-100 lbs N Speak C Work Environment Work is performed in a healthcare and office environment. The noise level is usually moderate. Must understand the risks involved in working with or around blood-borne and airborne pathogens. Must maintain a safe work environment in compliance with all standards, rules, and regulations under the OSHA Act. Must adapt to schedule changes as needed. Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.$23k-28k yearly est. 2d agoClinical Reimbursement Specialist
Life Care Centers of America
Medical records clerk job in Greeneville, TN
The Clinical Reimbursement Specialist ensures correct monetary reimbursement for any services offered to patients and residents covered by insurance programs by reviewing patient records and clinical care programs. in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements * Registered nurse with an active state license and MDS and RAI experience. Specific Job Requirements * Make independent decisions when circumstances warrant such action * Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility * Implement and interpret the programs, goals, objectives, policies, and procedures of the department * Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation * Maintains professional working relationships with all associates, vendors, etc. * Maintains confidentiality of all proprietary and/or confidential information * Understand and follow company policies including harassment and compliance procedures * Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions * Exhibit excellent customer service and a positive attitude towards patients * Assist in the evacuation of patients * Demonstrate dependable, regular attendance * Concentrate and use reasoning skills and good judgment * Communicate and function productively on an interdisciplinary team * Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours * Read, write, speak, and understand the English language An Equal Opportunity Employer$45k-53k yearly est. 4d agoPATIENT SERVICE REPRESENTATIVE
State of Franklin Healthcare Associates
Medical records clerk job in Kingsport, TN
WHO WE ARE: State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members. PRIMARY RESPONSIBILITIES: * Review demographics, insurance, and provider information, and update records accordingly. * Instruct new patients to complete all required paperwork and create new accounts in the computer system. * Obtain a copy of the patient's insurance card and driver's license. * Update the electronic medical record system (EMR) and take patients' photos. * Provide the patient with the SOFHA payment and privacy policy. * Answer patient questions and concerns. * Schedule/Reschedule patient appointments. * Collect payment and notate on the patient encounter form. * Route telephone calls and record/deliver messages accordingly. REQUIREMENTS: High school diploma or equivalent and knowledge of grammar, punctuation and sentence structure are required. EXPERIENCE: Previous experience in a medical office or customer service position is desirable. Basic knowledge of insurance and billing procedures, including ICD-10, CPT and HCPCS coding is desired as applicable. WHAT WE OFFER: State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members including: * Company Provided Life and Accidental Death and Dismemberment Insurance * Company Provided Long Term Disability Insurance * Employee Stock Ownership Plan * 401(k) Company Contributions * Voluntary options for Medical, Dental, Vision, and additional Life Insurance. * Company match in Health Savings Account Plans (restrictions apply) * Vacation, Personal, Sick and Holiday Time Off * An array of team member perks and discounts * Tuition Assistance Programs * And more!$28k-33k yearly est. 18d agoHospital Reference Test Clerk
Labcorp
Medical records clerk job in Bristol, TN
LabCorp is seeking a Reference Test Clerk to join our team in Bristol, TN. This position will be responsible for preparing and sending specimens and test requests to LabCorp and/or contracted reference laboratory for testing, as well as releasing referral test results into the computer system. The schedule for this position will be Saturday-Monday 7:00am-8:00pm with a 1 hour lunch Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. Job Duties/Responsibilities: Prepare laboratory specimens for various analysis and testing Research, troubleshoot and resolve customer and specimen problems Send test requests to proper location and release test results Assist clients with any specimen related requests or inquires Process specimens to be sent out to additional facilities Provide support to various areas of the laboratory Perform sample sorting, racking and retrieving Prepare record logs in a timely and efficient manner Maintain a clean and safe work environment Requirements: High School Diploma or equivalent Experience in a laboratory environment is preferred Comfortability with handling biological specimens Ability to accurately identify specimens Basic computer and data entry skills Strong communication skills; written and verbal Ability to work independently or within a team environment Well organized and a high level of attention to detail Ability to sit and/or stand for extended periods of time Must pass a standardized color blindness test If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today! Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage all to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.$23k-29k yearly est. Auto-Apply 3d agoPatient Services Representative
Envision Eye Care
Medical records clerk job in Johnson City, TN
Job Description Join our dynamic team as a Full Time Patient Services Representative at Envision Eye Care in Gray, TN, where your contributions will make a direct impact on our patients' experiences. This onsite position offers a unique opportunity to engage with customers in a fast-paced, customer-focused environment while working alongside driven professionals dedicated to delivering exceptional eye care services. You will play a vital role in creating a welcoming atmosphere and ensuring every patient feels valued and respected. With competitive pay ranging from $14 to $16 per hour, this role not only offers financial rewards but also the chance to develop your skills and grow within a supportive and forward-thinking company. Your optimism and humble confidence will thrive in our energetic culture. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Competitive Salary, Paid Time Off, and Employee Discounts. Take the next step in your career and apply today to be part of a team that truly does the right thing for its community. Are you excited about this Patient Services Representative job? As a Full Time Patient Services Representative at Envision Eye Care, your daily responsibilities will involve delivering exceptional customer service by welcoming patients and addressing their needs with enthusiasm and professionalism. You will manage appointment scheduling, efficiently handling patient inquiries and concerns both in-person and over the phone. Daily tasks will include updating patient records, verifying insurance information, and facilitating smooth check-in and check-out processes. You will work closely with the clinical team to ensure that all patient information is accurate and up-to-date, contributing to a seamless patient experience. Maintaining a clean and organized front desk area while adhering to all company protocols will be essential. Your role will involve effectively communicating with team members to address any patient issues and continuously seeking ways to enhance service delivery, all while embodying our core values of respect and high performance. Are you a good fit for this Patient Services Representative job? To excel as a Full Time Patient Services Representative at Envision Eye Care, candidates must possess strong interpersonal and communication skills to connect effectively with patients and colleagues. A friendly and approachable demeanor is vital for creating a welcoming environment. Time management and organizational skills will be essential to handle multiple responsibilities efficiently, ensuring that patient interactions are smooth and professional. Problem-solving abilities will help you address patient inquiries and resolve issues swiftly. Being detail-oriented is crucial for accurately managing patient records and verifying information. Adaptability and a proactive mindset will enable you to thrive in a fast-paced setting, while a respectful and optimistic attitude will align with our company's core values. A commitment to providing exemplary customer service and a willingness to learn and grow within the role will set you up for success in this position. Get started with our team! If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck!$14-16 hourly 27d agoPatient Service Representative
Zoll Lifevest
Medical records clerk job in Abingdon, VA
Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR V6AQIddQFD$30k-36k yearly est. 18d agoPatient Services Coordinator/Receptionist
Atlantic Vision Partners LLC
Medical records clerk job in Bristol, TN
We're Looking For A Front Desk Receptionist To Join Our Team Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic. We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more). Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.$28k-32k yearly est. Auto-Apply 60d+ agoMedical Receptionist - Abingdon, Pounding Mill and Wise, VA
Crossroads Treatment Centers
Medical records clerk job in Abingdon, VA
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of a Medical Receptionist Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations. Maintain friendly, professional attitude towards patients, offer a “white glove” experience. Provide an exceptional experience by guiding new patients through their intake process. Collect urine and saliva samples for patient drug screens as needed Maintains daily financial records and reports Coordinates with medical and clinical staff to coordinate intakes Provides clerical and logistical support Oversees patient accounts and financial responsibilities Education and Experience requirements At minimum, High School Diploma or GED required. Customer Service experience in a fast paced environment preferred. Experience in healthcare, addiction medicine, office administration preferred. Lived Addiction experience is a plus. Schedule and Travel Pounding Mill and Wise on an as needed basis. Monday (Abingdon) 11:00am-5:00pm or (Wise) 2:00pm-5:00pm Tuesday (Abingdon) 9:00am-1:00pm or (Wise) 9:00am-1:00pm Wednesday (Abingdon) 10:30am-6:30pm or (Pounding Mill) 9:00am-2:00pm Thursday (Abingdon) 8:00am-4:00pm or (Pounding Mill) 2:00pm-5:00pm or (Wise) 9:00am-12:00pm Friday (Abingdon) 10:00am-3:00pm or (Pounding Mill) 9:00am-2:00pm Saturday (Abingdon) 8:00am-12:00pm Position Benefits Have a daily impact on many lives. Excellent training if you are new to this field. Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate. Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events. Opportunity to save lives everyday! Benefits Package Medical, Dental, and Vision Insurance PTO Variety of 401K options including a match program with no vesture period Annual Continuing Education Allowance (in related field) Life Insurance Short/Long Term Disability Paid maternity/paternity leave Mental Health day Calm subscription for all employees$27k-34k yearly est. Auto-Apply 58d agoMedical Receptionist
Revida Recovery Centers
Medical records clerk job in Greeneville, TN
Full-time Description Purpose: The primary purpose of the Patient Administrator is to maintain office functions of the Center, which include answering phone calls; verifying insurance and Medicare; obtaining authorizations and scheduling patients; keeping records medical by Federal, State, and County guidelines, as well as by the Company's established policies and procedures. The position creates an atmosphere of warmth, personal interest, positive emphasis, and a calm attitude when visiting with staff, patients, and visitors. Duties: The Patient Administrator will efficiently assist patients in navigating the check-in and check-out processes and address patients' needs related to these functions. Collaborates with the Office Manager in all decision-making regarding special circumstances that may present with patients. Collecting and correctly recording all payment and billing transactions, using established payment methods and insurance billing protocols. Physical, Emotional Demands, and Work Conditions: Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed. The Patient Administrator should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes. Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review. Competencies: Collects payment for services rendered. Accurately records payments received. Verifies patients' demographics on each visit, including checking ID and insurance eligibility/information. Accurately enters demographic and accounting information. Reconciles end of day reports Answers phone calls professionally and promptly. Schedules all patient follow-up visits. Submits prior authorizations as required for all treatment services. Responds to all requests for medical records and processes by HIPAA and Part 42 CFR confidentiality requirements. Coordinates the delivery of prescriptions as authorized by the treating physician. Accurately compiles medical records, adhering to state and federal regulations and best practice guidelines. Demonstrates competency in Microsoft Word and Excel. Types and enters data with accuracy and attention to detail. Actively proofreads and edits written communication and patient documentation. Maintains accuracy of credit card transactions and entering payments. Effectively directs and organizes daily responsibilities and workflow. Establishes and maintains appropriate boundaries with patients, Multidisciplinary Treatment Team, and colleagues. Always exhibits a professional demeanor Requirements Patient Administrator Requirements: Education: High School Diploma or equivalent Experience: Must have experience working in a medical office environment, preferably in the mental health and substance abuse fields. Competent in using computers, email, printers, scanners, facsimile, and multiline phone systems. Previous experience with electronic health records is preferred. Special Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession. Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing. While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.$24k-30k yearly est. 60d+ agoClinical Reimbursement Specialist
Appalachian Region
Medical records clerk job in Greeneville, TN
The Clinical Reimbursement Specialist ensures correct monetary reimbursement for any services offered to patients and residents covered by insurance programs by reviewing patient records and clinical care programs. in accordance with all applicable laws, regulations, and Life Care standards. Education, Experience, and Licensure Requirements Registered nurse with an active state license and MDS and RAI experience. Specific Job Requirements Make independent decisions when circumstances warrant such action Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility Implement and interpret the programs, goals, objectives, policies, and procedures of the department Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation Maintains professional working relationships with all associates, vendors, etc. Maintains confidentiality of all proprietary and/or confidential information Understand and follow company policies including harassment and compliance procedures Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training Essential Functions Exhibit excellent customer service and a positive attitude towards patients Assist in the evacuation of patients Demonstrate dependable, regular attendance Concentrate and use reasoning skills and good judgment Communicate and function productively on an interdisciplinary team Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours Read, write, speak, and understand the English language An Equal Opportunity Employer$31k-43k yearly est. 3d agoPatient Services Coordinator
Us Oncology, Inc.
Medical records clerk job in Johnson City, TN
We can't do it without YOU! Do you want to apply your experience, skills and education in a way that makes a meaningful and lasting difference in the lives of our patients and their families? At Tennessee Cancer Specialists, it is the privilege of our employees to walk with our patients and their families as they move along the journey of fighting cancer. Whether you are working directly with patients in one of our clinics or in a support role, you are an important part of our mission to deliver the highest quality, compassionate care. Our 300+ employees make up the teams at our 17 different East Tennessee locations! As a Patient Services Coordinator, you will assist our patients through the check-in and/or check-out process so they can have a positive and consistent experience from the moment they walk in the door. Responsibilities Here's what might happen on a typical day… In this position you will be the first friendly face that will help our patients through their experience at our clinic. Your upbeat and helpful attitude will consistently provide our patients with a positive first impression. While certain parts of your day will be very routine, the challenge of this position presents itself in the number of patients that come through our clinic in a day. Preparation and superior organization skills will allow you to navigate through our hectic schedule effectively. Experiences that matter… * Your professionalism allows you to greet and build rapport with our patients while also completing the check-in process in a timely manner. This in turn allows you to provide quick notification to our clinical staff when a patient has arrived. * In conversations with our patients, both on the phone and in person, you will provide red carpet customer service through your willingness to ask appropriate questions to assess the patient's needs and provide all necessary information. * You will use your knowledge of our processes to effectively collect copays and patient balances as necessary and provide receipt of payment back to patients. * During the check-out process, you will coordinate with patients and clinical staff to provide appointment scheduling that is both convenient for patients and in accordance with physician and/or office guidelines. * Your knowledge of Electronic Medical Record (EMR) systems and other medical office technology will provide the background needed to navigate, effectively chart patient information, and communicate with other staff members within the EMR. * Keeping the lobby and desk area tidy is a must for someone who possesses your level of organization skills. * Your go-getter work ethic will have you ready to jump in and help out with any additional tasks. Qualifications For your safety, keep this in mind: * The position will require sitting for long periods of time with occasional stooping, bending and stretching for supplies. * Any lifting should be limited to 40 pounds or less. * You will need sufficient manual dexterity for operating office equipment (keyboard, telephone, copier, etc.), and vision and hearing must be adequate for viewing computer screens for prolonged periods of time and hearing customers during in-person and telephone conversations. We feel this position requires these basics: * A high school diploma or equivalent is required, but an associate's degree in a business-related field would be even better! * Your proficiency with computer systems and Microsoft Office (Outlook, Word, Excel, etc.) is a must. * Lastly, we feel that you will be most successful with at least one year of prior experience in a similar medical clinic position to provide you with the background needed for this position. MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Some receptionist or office experience preferred. Proficiency with computer systems and MicroSoft (Outlook, Office Word, and Excel) required. -Must successfully complete required e-learning courses within 90 days of occupying position. -Demonstrates Adaptability: Handles day to day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities; demonstrates flexibility. -Shows Work Commitment: Sets high standards of performance and works efficiently to achieve them. -Commits to Quality: Emphasizes the need to deliver quality products and/or services PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be present at the employee site during regularly scheduled business hours and regularly required to sit or stand and talk or hear. Requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination. Requires standing and walking for extensive periods of time. Occasionally lifts and carries items weighing up to 40 lbs. Requires corrected vision and hearing to normal range. WORK ENVIRONMENT: The work environment may include exposure to communicable diseases, toxic substances, ionizing radiation, medical preparations and other conditions common to an oncology/hematology clinic environment. Work will involve in-person interaction with co-workers and management and/or clients. Work may require minimal travel by automobile to office sites.$27k-33k yearly est. 12d agoAdmissions Clerk
The Arh Center
Medical records clerk job in Harlan, KY
The Admissions Clerk is responsible for efficient and courteous registration, transfer, and discharge of patients. Responsibilities Serves as general receptionist for the hospital, greeting patients and visitors in person or by phone in a courteous manner. Provides general information concerning the hospital and/or patient's condition in accordance with hospital guidelines and secures signatures on documents if required. Operates communication system placing and answering telephone calls, paging or contacting staff, and keeping appropriate records and assists in locating patient's families. Determines patient's needs by admitting to hospital or referring to appropriate facility and escorts patient to proper area or arranges for transportation. Maintains a roster of inpatients by names, bed number, and religious preference, reporting daily on admissions and discharges; maintains elective admission schedule and contacts patients when rooms are available. Prepares all necessary records relating to admission, payment, and discharge of patient. Pulls patient charts, maintains appointment schedules, handles money, retains custody of hospital keys as required. May assist patients in and out of vehicles. Operates various office equipment. Performs cashier duties; e.g. receipts of payment and issuance of receipts. Performs other related duties as assigned. Qualifications High School Diploma or GED equivalent. Must operate routine office machines, including but not limited to postage meter, typewriter, display terminal and terminal printing, adding machine and copy machine, fax machine, medifax machine and communications system. Must type 30 words per minute accurately. Experience in dealing with public is desired. Three (3) to six (6) months on-the-job training is required to attain proficiency of performance of assigned duties and responsibilities.$22k-29k yearly est. Auto-Apply 33d agoResidential Unit Clerk
RHA Health Services
Medical records clerk job in Burnsville, NC
We are hiring for: Residential Unit Clerk Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Provides prescribed medical treatment and personal care and services to persons with disabilities in residential homes and/or vocational centers for a single location of the business. Relies on direction and supervision to accomplish tasks. DUTIES AND RESPONSIBILITIES: Report all changes in the supported individual's condition to the RN immediately. Report all accidents and incidents observed to the RN immediately. Report injuries of an unknown source, including skin tears and bruises. Report defective equipment to the RN. Report all grievances and complaints made by the supported individual to the RN. Report all allegations of supported individual abuse and/or misappropriate use of people supported property. Weigh and measure people supported as instructed. Measure and record temperatures, blood pressure, pulse, and respirations (TPRs), as instructed. Assist people supported with dressing/undressing, as necessary. Assist people supported with nail care (i.e., clipping, trimming and cleaning the finger/toenails). (Note: Does not include diabetic residents). Assist people supported with bowel and bladder functions (i.e., takes to bathroom, offers bedpan/urinal, portable commode, etc.) and maintain toileting program as identified in the care plan. Administer medications and feedings via a gastrostomy tube per physicians orders and as delegated by the licensed nurses. Monitor oxygen administration and report findings to licensed nurses. Perform colostomy care. Assist with lifting, turning, moving, positioning, and transporting people supported into and out of beds, chairs, bathtubs, wheelchairs, lifts, etc. Assist in transporting people supported to/from appointments, activity, and social programs and for out of center appointments, etc., as necessary. Other duties as assigned. SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities. MINIMUM QUALIFICATIONS: A high school diploma or equivalent Flexible schedule and availability to provide on-call coverage as needed Must be at least 18 years of age PHYSICAL DEMANDS AND WORK ENVIRONMENT: Regularly required to lift 20 lbs. Must be able to lift a minimum of 50 lbs. Must be able to pull a minimum of 25 lbs. Must be able to squat, kneel, crawl, crouch, climb, and stoop. Must be able to regularly use hands to finger, handle, or feel objects, tools, or controls. Required to regularly stand and walk. Must be able to demonstrate proficiency in CPR from the floor level requiring to work on hands, knees, bending, standing, and lifting. Vision requirements include close vision, distance vision, and peripheral vision. Must be able to talk and hear. RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability. Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals. We offer the following benefits to employees: Payactiv: early access to the money you've earned from hours you've already worked, before payday! Employee perks and discount program: to help you save money! Paid Time Off (full-time employees only) Health/Insurance (full-time employees only) 401(k) retirement savings program Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees) Training: Free CPR, first aid, and job-specific training opportunities *contract/contingent workers and interns do not qualify for any of the above benefits EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center. About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support apply to join the team today.$26k-32k yearly est. Auto-Apply 3d agoPATIENT SERVICE REPRESENTATIVE (PRN- AS NEEDED)
State of Franklin Healthcare Associates
Medical records clerk job in Johnson City, TN
WHO WE ARE: State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members. PRIMARY RESPONSIBILITIES: * Review demographics, insurance, and provider information, and update records accordingly. * Instruct new patients to complete all required paperwork and create new accounts in the computer system. * Obtain a copy of the patient's insurance card and driver's license. * Update the electronic medical record system (EMR) and take patients' photos. * Provide the patient with the SOFHA payment and privacy policy. * Answer patient questions and concerns. * Schedule/Reschedule patient appointments. * Collect payment and notate on the patient encounter form. * Route telephone calls and record/deliver messages accordingly. REQUIREMENTS: High school diploma or equivalent and knowledge of grammar, punctuation and sentence structure are required. EXPERIENCE: Previous experience in a medical office or customer service position is desirable. Basic knowledge of insurance and billing procedures, including ICD-10, CPT and HCPCS coding is desired as applicable. WHAT WE OFFER: State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our PRN team members including: * Employee Stock Ownership Plan * 401(k) Company Contributions * An array of team member perks and discounts * And more!$28k-33k yearly est. 18d agoMedical Receptionist
Revida Recovery Centers LLC
Medical records clerk job in Greeneville, TN
Description: Purpose: The primary purpose of the Patient Administrator is to maintain office functions of the Center, which include answering phone calls; verifying insurance and Medicare; obtaining authorizations and scheduling patients; keeping records medical by Federal, State, and County guidelines, as well as by the Company's established policies and procedures. The position creates an atmosphere of warmth, personal interest, positive emphasis, and a calm attitude when visiting with staff, patients, and visitors. Duties: The Patient Administrator will efficiently assist patients in navigating the check-in and check-out processes and address patients' needs related to these functions. Collaborates with the Office Manager in all decision-making regarding special circumstances that may present with patients. Collecting and correctly recording all payment and billing transactions, using established payment methods and insurance billing protocols. Physical, Emotional Demands, and Work Conditions: Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed. The Patient Administrator should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes. Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review. Competencies: Collects payment for services rendered. Accurately records payments received. Verifies patients' demographics on each visit, including checking ID and insurance eligibility/information. Accurately enters demographic and accounting information. Reconciles end of day reports Answers phone calls professionally and promptly. Schedules all patient follow-up visits. Submits prior authorizations as required for all treatment services. Responds to all requests for medical records and processes by HIPAA and Part 42 CFR confidentiality requirements. Coordinates the delivery of prescriptions as authorized by the treating physician. Accurately compiles medical records, adhering to state and federal regulations and best practice guidelines. Demonstrates competency in Microsoft Word and Excel. Types and enters data with accuracy and attention to detail. Actively proofreads and edits written communication and patient documentation. Maintains accuracy of credit card transactions and entering payments. Effectively directs and organizes daily responsibilities and workflow. Establishes and maintains appropriate boundaries with patients, Multidisciplinary Treatment Team, and colleagues. Always exhibits a professional demeanor Requirements: Patient Administrator Requirements: Education: High School Diploma or equivalent Experience: Must have experience working in a medical office environment, preferably in the mental health and substance abuse fields. Competent in using computers, email, printers, scanners, facsimile, and multiline phone systems. Previous experience with electronic health records is preferred. Special Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession. Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing. While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.$24k-30k yearly est. 15d agoSurgical Coordinator
Atlantic Vision Partners
Medical records clerk job in Bristol, TN
Job DescriptionDescription: At Atlantic Vision Partners, we want our employees to love coming to work and doing what they love - helping our patients see more clearly! The Surgical Coordinator plays a vital role in guiding patients through the entire surgical journey. Acting as a crucial liaison between patients, physicians, and surgical facilities, this role ensures that every step is handled with clarity, compassion, and professionalism. What You'll Do Patient Education and Counseling: Meet one-on-one with patients to explain surgical procedures, discuss potential risks and expected outcomes, and review available options, especially for elective procedures like cataract lens choices. Ensure patients make informed decisions about their care. Scheduling and Coordination: Schedule all aspects of the surgical journey, including surgery dates, pre-operative appointments, and post-operative follow-ups with the surgeon or referring doctor. Documentation and Administration: Ensure all necessary paperwork is completed accurately, including operative and facility consents, medical histories, transfer of care letters, and surgical charts. Prepare and organize pre- and post-op kits. Financial and Insurance Management: Verify medical benefits, obtain insurance pre-certifications and authorizations, discuss out-of-pocket costs and financing options (e.g., CareCredit), and collect payments. Communication Liaison: Serve as the main point of contact for patients, addressing questions and concerns via phone or in-person. Maintain professional communication with surgical facilities, surgeons, and referring optometrists to ensure a seamless process. Patient Co-Management: Maintain a process for co-management of patients, including pre- and post-op protocols, forms for co-management, fee information and payment process, and educational materials. Requirements: What You Bring: Dependable transportation required to travel to other offices as required Must be flexible with traveling to various locations Ability to pay attention to detail Ability to maintain confidentiality The ability to seek instruction in areas where he/she is not knowledgeable The ability to recognize inconsistencies College degree including business-related courses (sales/marketing emphasis preferred). One to two years of ophthalmic/optometric experience preferred. One to two years of sales experience preferred. Excellent verbal communication skills Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only) Physical Requirements: Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. Must be able to be stationary for prolonged periods of time Cognitive Requirements: Executes tasks independently. Learns and memorizes tasks. Maintains concentration/focus on tasks. Performs task in a demanding environment requiring multi-task and prioritize work. Must be comfortable working and interacting with large groups of people daily. Compliance training and testing is required annually and as needed. Ready to Join Our Team? Apply Now! Atlantic Vision Partners provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.$28k-33k yearly est. 2d agoPatient Service Representative
Zoll Lifevest
Medical records clerk job in Norton, VA
Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR Kysd4yG9wI$30k-36k yearly est. 18d agoPATIENT SERVICE REPRESENTATIVE
State of Franklin Healthcare Associates
Medical records clerk job in Gray, TN
WHO WE ARE: State of Franklin Healthcare Associates is a physician-led and team member-owned multi-specialty care group headquartered in Johnson City, TN with locations in the upper East Tennessee & Southwest Virginia region. Our mission is to improve the health and well-being of our patients and our team members. PRIMARY RESPONSIBILITIES: * Review demographics, insurance, and provider information, and update records accordingly. * Instruct new patients to complete all required paperwork and create new accounts in the computer system. * Obtain a copy of the patient's insurance card and driver's license. * Update the electronic medical record system (EMR) and take patients' photos. * Provide the patient with the SOFHA payment and privacy policy. * Answer patient questions and concerns. * Schedule/Reschedule patient appointments. * Collect payment and notate on the patient encounter form. * Route telephone calls and record/deliver messages accordingly. REQUIREMENTS: High school diploma or equivalent and knowledge of grammar, punctuation and sentence structure are required. EXPERIENCE: Previous experience in a medical office or customer service position is desirable. Basic knowledge of insurance and billing procedures, including ICD-10, CPT and HCPCS coding is desired as applicable. WHAT WE OFFER: State of Franklin Healthcare provides a comprehensive and competitive total compensation package designed to meet the needs of our full-time team members including: * Company Provided Life and Accidental Death and Dismemberment Insurance * Company Provided Long Term Disability Insurance * Employee Stock Ownership Plan * 401(k) Company Contributions * Voluntary options for Medical, Dental, Vision, and additional Life Insurance. * Company match in Health Savings Account Plans (restrictions apply) * Vacation, Personal, Sick and Holiday Time Off * An array of team member perks and discounts * Tuition Assistance Programs * And more!$28k-33k yearly est. 18d ago
Learn more about medical records clerk jobs
How much does a medical records clerk earn in Kingsport, TN?
The average medical records clerk in Kingsport, TN earns between $23,000 and $38,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.
Average medical records clerk salary in Kingsport, TN
$30,000
What are the biggest employers of Medical Records Clerks in Kingsport, TN?
The biggest employers of Medical Records Clerks in Kingsport, TN are:
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