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Medical records clerk jobs in Lafayette, IN

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Medical Records Clerk
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  • Medical Records Specialist I - Lafayette, IN

    Datavant

    Medical records clerk job in Lafayette, IN

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **You will:** + **Schedule: Monday-Friday 8am-430pm (Hybrid)** + Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. + Maintain confidentiality and security with all privileged information. + Maintain working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site difficulties, and/or fluctuating volumes. + Assist with additional work duties or responsibilities as evident or required. + Consistent application of medical privacy regulations to guard against unauthorized disclosure. + Responsible for managing patient health records. + Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. + Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. + Ensures medical records are assembled in standard order and are accurate and complete. + Creates digital images of paperwork to be stored in the electronic medical record. + Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. + Answering of inbound/outbound calls. + May assist with patient walk-ins. + May assist with administrative duties such as handling faxes, opening mail, and data entry. + Must meet productivity expectations as outlined at specific site. + May schedules pick-ups. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or GED + Must be at least 18 years old. + Ability to commute between locations as needed. + Able to work overtime during peak seasons when required. + Basic computer proficiency. + Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. + Professional verbal and written communication skills in the English language. **Bonus points if:** + Experience in a healthcare environment. + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with on-site clients and customers. + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $29k-37k yearly est. 22d ago
  • Medical Records Clerk

    Centurion Health

    Medical records clerk job in Bunker Hill, IN

    Job Details IN, Bunker Hill - Miami Correctional Facility - BUNKER HILL, IN Full-Time High School Diploma/GED None Day Administrative & ClericalDescription Pay Range $15-$17 per hour, depending on experience + comprehensive benefits! Centurion Health is proud to be the provider of comprehensive healthcare services to the Indiana Department of Correction . We are currently seeking a full-time Medical Records Clerk to join our team at Miami Correctional Facility located in Bunker Hill, Indiana. The Medical Records Clerk is responsible for performing administrative duties and supporting program and staff needs, including routine clerical and administrative functions such as drafting correspondence, scheduling appointments (internally and for off-site patient appointments), organizing and maintaining paper and electronic files, and creating various spreadsheets and reports. Essential Duties: • Working with patient consults • Auditing consults and grievance logs/roll-up reports • Working extensively with Microsoft Office applications, including Word, Excel, and Access Qualifications • High school diploma or GED equivalent required • Minimum of one (1) year of administrative or office experience required • Must have experience with medical terminology • Good communication and organizational skills, professional phone etiquette, and accurate typing skills • Demonstrated computer proficiency in Microsoft Office required • Working knowledge of spreadsheets and database programs preferred • Must be appropriately and actively certified in Cardio-Pulmonary Resuscitation (CPR) • Ability to obtain a security clearance, to include drug screen and criminal background check Available Shift: full-time days, Monday-Friday We offer excellent compensation and comprehensive benefits for our full-time team members including: Health, dental, vision, disability and life insurance 401(k) with company match Generous paid time off Paid holidays Pet Insurance Referral Bonus Flexible Spending Account Continuing Education benefits Much more... Centurion Health is the provider of healthcare services for the Indiana DOC. To explore a non-medical career in corrections with Indiana DOC, text IDOC to ************ to speak with a recruiter, or apply now at ************************************************ indmhm
    $15-17 hourly 27d ago
  • Patient Services Representative

    Indianapolis Neurosurgical Group Pc 3.8company rating

    Medical records clerk job in Carmel, IN

    Goodman Campbell Team At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients. Job Summary We are seeking a dedicated and capable Patient Service Representative to streamline our patient experience for new patient referrals - including documentation, communication and scheduling. This position plays a key role in facilitating and expediting patient care. This position will have the opportunity to work in multiple GCBS offices. Our Patient Service Representative's responsibilities include (but are not limited to) detailed maintenance of accurate incoming referral documentation, delivering a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients to ensure efficient workflow of scheduling. To be successful in this role, you should exhibit excellent customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding referral representatives are detailed and accurate while striving for efficiency. As this role is a vital part of our organization, active communication and respectful collaboration with peers is essential. Job Duties Detailed maintenance of accurate incoming referral documentation. Review incoming faxes for completeness and file appropriately according to content Application of knowledge and judgement based on urgency Obtain missing items from referral source (physician office, patient, etc.) Manage and track incomplete faxes on a daily basis Problem solving skills Deliver a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients. Schedule new patient appointments Schedule an appointment with the appropriate provider based on protocols and patient or referral source preference/request Obtain patient information and register in electronic health record (NextGen) Inform the patient of items or information needed for the visit Generate and send the required paperwork to the patient before the visit Notify referral source of appointment scheduled Answer non-medical questions as needed Monitor new patient medical records. File records based on the appointment date, provider, and location. Collaborate with all necessary GCBS team members respectfully to ensure efficient workflow of scheduling. Perform other related duties as assigned or requested. Knowledge, Skills, and Abilities Required Dedication to excellent customer service. Exceptional attention to detail. Alignment with HIPAA regulations. Respect for organizational policies, procedures, systems, and objectives. Ability to collaborate and communicate clearly. Ability to respectfully interact with physicians, providers, peers, and patients. Ability to drive efficiency and accuracy. Ability to work independently. Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system. Educational and Experience Required Education : High school diploma or equivalent Preferred Experience: 1-3 years medical office or hospital experience Physical Demands Able to sit for an extended period of time in focused work. Long periods of telephone and computer work.
    $28k-32k yearly est. Auto-Apply 22d ago
  • Medical Office Coordinator

    Unity Healthcare 4.4company rating

    Medical records clerk job in Lafayette, IN

    Lafayette Vein & Vascular - Requisition #2538 Unity Healthcare is a comprehensive, multi-specialty healthcare provider with offices throughout North Central Indiana. We have over 20 specialties, including an award-winning surgery center. We are locally owned, which allows us to make decisions in the best interest of our patients and our community. With our 60+ experienced Healthcare Professionals, innovative technology, and wide range of services and treatment options, we help each patient live his or her best life. Responsibilities Performs administrative tasks such as answering phones, filing, and data entry for the medical office Schedules patient appointments, obtains referrals/authorizations, and enters charges Help develop, update, and maintain practice policies and procedures Assist with compliance monitoring and regulatory requirements Follow the guidelines of HIPAA in maintaining patient confidentiality Cross-train and provide coverage for the Medical Receptionist and Medical Assistant as needed Requirements & Skills Strong written and verbal communication skills Attention to detail and excellent multitasking Medical Office Experience preferred High School Diploma/GED required BLS certified or obtain within 90 days of hire 1 year of Medical Assisting experience preferred; new graduates are welcome Employment Details Full-Time Monday-Friday - 40 hours per week Benefits Eligible Unity Healthcare, LLC is an Equal Opportunity Employer
    $28k-33k yearly est. Auto-Apply 60d+ ago
  • Coder

    Quality Talent Group

    Medical records clerk job in Danville, IL

    Our client is a leading force in advancing safer, smarter AI technology. Their work has been featured in Forbes, The New York Times, and other major outlets for pioneering high-quality, human-verified data that powers today's top AI systems. They've built a global community of expert contributors and have already paid out more than $500 million to professionals worldwide who help train, test, and improve next-generation AI models. Why Join This Team? Earn up to $32/hr, paid weekly. Payments via PayPal or AirTM. No contracts, no 9-to-5. You control your schedule. Most experts work 5-10 hours/week, with the option to work up to 40 hours from home. Join a global community of experts contributing to advanced AI tools. Free access to the Model Playground to interact with leading LLMs. Requirements Bachelor's degree or higher in Computer Science from a selective institution. Proficiency in Python, Java, JavaScript, or C++. Ability to explain complex programming concepts fluently in Spanish and English. Strong Spanish and English grammar, punctuation, and technical writing skills. Preferred: 1+ years of experience as a Software Engineer, Back End Developer, or Full Stack Developer. What You'll Do Teach AI to interpret and solve complex programming problems. Create and answer computer-science questions to train AI models. Review, analyze, and rank AI-generated code for accuracy and efficiency. Provide clear and constructive feedback to improve AI responses. to help train the next generation of programming-capable AI models!
    $32 hourly 3d ago
  • Lien Release Specialist

    Carrington Mortgage 4.5company rating

    Medical records clerk job in Westfield, IN

    Come join our amazing team and work onsite in Westfield! The Lien Release Specialist will be responsible for processing the recording of the reconveyance and satisfaction of lien releases. This position will also audit vesting for accuracy and work closely with our outside vendor. Perform all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The target pay range for this position is $22.00/hr - $24.00/hr. What you'll do: Receives and processes requests for daily paid-in-full loans. Orders collateral files or other documents as necessary. Obtains Deed of Trust or Mortgage Recording information. Obtains Assignments if needed. Works closely with outsource vendor to complete requests within timelines. Reviews original collateral documents. Resolves exceptions as reported daily by vendor. Prepares releases for filing with the county agency. Assists customer service with lien release related inquiries. Reconciles pay offs as determined by company for various states. Audits vesting of legal entities for accuracy. Provides vendor and tracking reports to management. Perform other duties as assigned. What you'll need: High School diploma or equivalent work experience. Two (2) or more years' experience in the mortgage industry. Knowledge in preparing service releases and auditing mortgage notes and documents. Outstanding attention to detail and organizational skills. Our Company: Carrington Mortgage Services is part of The Carrington Companies, which provide integrated, full-lifecycle mortgage loan servicing assistance to borrowers and investors, delivering exceptional customer care and programs that support borrowers and their homeownership experience. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: *************************** What We Offer: Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. Customized training programs to help you advance your career. Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. Educational Reimbursement. Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
    $22-24 hourly Auto-Apply 9d ago
  • Ward Clerk

    Riggs Community Health Center, Inc. 3.8company rating

    Medical records clerk job in Lafayette, IN

    Riggs Community Health Center is a top-rated non-profit Federally Qualified Health Center (FQHC). We are seeking service and community minded individuals to join our highly skilled care teams who provide much needed out-patient medical care to an under-served community. At Riggs you will collaborate daily with various health care professionals in a friendly, professional, and patient-centered team setting. Riggs Community Health Center...Improving Health, Improving Lives. Riggs team members enjoy predictable 40 hour work weeks with no nights, or overtime. Riggs focuses on work/life balance with a schedule you can plan your family life around! All full-time employees have access to affordable Medical, Dental, Vision, $700 HSA Employer Contributions, Short & Long Term Disability, Life Insurance, 401(k), 8 Paid Holidays, 3 Weeks PTO, Education Reimbursements, and more! We are happy to schedule time for you to meet the team before making a commitment. Come learn what we are all about for yourself! Essential Duties: Responsible for relevant calls and messages from the Professional Phone Line. Tracks missing labs and reports needed by Triage Nurse. Obtains prior authorizations and documents appropriately. Communicates with other doctor offices, specialty clinics, and hospitals as appropriate. Schedules appointments for patient's procedures and services outside of the Riggs CHC. Performs various clerical and administrative roles which include, but are not limited to: Retrieving reports from various hospitals and emergency rooms. Answering pages for nursing staff and relaying messages. Rescheduling patients during providers absences.
    $24k-29k yearly est. Auto-Apply 17d ago
  • Unit Secretary

    Francisan Health

    Medical records clerk job in Lafayette, IN

    Franciscan Health Lafayette East Campus 1701 S Creasy Ln Lafayette, Indiana 47905 WHO WE ARE With 12 ministries and access points across Indiana and Illinois, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT * Responds to call lights and directs the inquiry to the appropriate party; activates alerts; monitors tube system where applicable and utilizes proper response etiquette. * Greets and assists patients, visitors, physicians, students, and staff; answers their questions utilizing appropriate response standards and coordinates the activities of nursing staff, physicians, hospital departments, patients and visitors to act as a first line advocate. * Facilitates communication of patient information, working within the unit as well as with other units and departments; reports pertinent information in a timely and accurate manner to ensure appropriate parties have all needed. Maintains information, on-call schedules for services and communication tools, and utilizes AIDET and other service standards to provide accurate communication of information. * Answers multi-line telephones answering the caller's questions or directing the caller to the appropriate party; utilizes proper telephone etiquette and responds within the defined service standards. * Provides unit support by assisting with bed assignments and maintaining accurate patient locations in Epic. Maintains supplies and office equipment, including downtime devices for Epic as well as logs maintenance repairs and maintenance of unit statistics. Maintains staff assignments and phone lists to ensure efficient operation of the unit. * Assists in the onboarding and training of new coworkers to ensure all coworkers receive consistent and accurate information. * May transcribe physician orders utilizing basic knowledge of anatomy and physiology, disease process, medical terminology, and accepted abbreviations to ensure timely and accurate completion of patient care records in accordance with policies and procedures. QUALIFICATIONS * High School Diploma/GED Preferred * 1 year Healthcare Related Experience Preferred * Basic Life Support Program (BLS) - American Heart Association Required * Health Unit Clerk (HUC) Preferred TRAVEL IS REQUIRED: Never or Rarely EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
    $22k-29k yearly est. 11d ago
  • Patient Services Representative

    Bridgeview Eye Partners 4.6company rating

    Medical records clerk job in Kokomo, IN

    The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts. WHAT WE OFFER: Starting wage of $14.00 - $15.00 per hour based on previous experience 6.5 paid holidays per year Approximately 10 days of PTO within first year Full slate of benefits to include health, dental, vision, and 401k Growth and wage increase through company paid certification program ESSENTIAL RESPONSIBILITIES: Greet patients in a friendly, professional manner Answer phone calls, schedule appointments, assist in patient communications and recalls Respond to patient inquiries about billing, procedures, policies and available services Prepare patient chart prior to appointment and complete upon patient arrival Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports Monitor patient flow throughout the office, properly communicating delays Provide a safe and clean office environment Perform other duties and assume various responsibilities as determined by the office manager and doctor(s) PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines): Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead. Work Environment: Professional medical office environment.
    $14-15 hourly 2d ago
  • Patient Services Representative

    Goodmancampbell

    Medical records clerk job in Carmel, IN

    Goodman Campbell Team At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients. Job Summary We are seeking a dedicated and capable Patient Service Representative to streamline our patient experience for new patient referrals - including documentation, communication and scheduling. This position plays a key role in facilitating and expediting patient care. This position will have the opportunity to work in multiple GCBS offices. Our Patient Service Representative's responsibilities include (but are not limited to) detailed maintenance of accurate incoming referral documentation, delivering a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients to ensure efficient workflow of scheduling. To be successful in this role, you should exhibit excellent customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding referral representatives are detailed and accurate while striving for efficiency. As this role is a vital part of our organization, active communication and respectful collaboration with peers is essential. Job Duties Detailed maintenance of accurate incoming referral documentation. Review incoming faxes for completeness and file appropriately according to content Application of knowledge and judgement based on urgency Obtain missing items from referral source (physician office, patient, etc.) Manage and track incomplete faxes on a daily basis Problem solving skills Deliver a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients. Schedule new patient appointments Schedule an appointment with the appropriate provider based on protocols and patient or referral source preference/request Obtain patient information and register in electronic health record (NextGen) Inform the patient of items or information needed for the visit Generate and send the required paperwork to the patient before the visit Notify referral source of appointment scheduled Answer non-medical questions as needed Monitor new patient medical records. File records based on the appointment date, provider, and location. Collaborate with all necessary GCBS team members respectfully to ensure efficient workflow of scheduling. Perform other related duties as assigned or requested. Knowledge, Skills, and Abilities Required Dedication to excellent customer service. Exceptional attention to detail. Alignment with HIPAA regulations. Respect for organizational policies, procedures, systems, and objectives. Ability to collaborate and communicate clearly. Ability to respectfully interact with physicians, providers, peers, and patients. Ability to drive efficiency and accuracy. Ability to work independently. Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system. Educational and Experience Required Education : High school diploma or equivalent Preferred Experience: 1-3 years medical office or hospital experience Physical Demands Able to sit for an extended period of time in focused work. Long periods of telephone and computer work.
    $27k-33k yearly est. Auto-Apply 22d ago
  • Patient Service Rep I

    Axia Women's Health

    Medical records clerk job in Carmel, IN

    At Axia Women's Health, recognized as a Great Place to Work for the 4th year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of women's health centers in New Jersey, Pennsylvania, Indiana, and Kentucky. Our rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. We have an opening for a Patient Services Representative (PSR) at Midwest Fertility Specialists in Carmel, IN. Office hours : Monday - Thursday 7:30 am-4:30 pm, Friday 7:30 am-12:30 and one weekend per month working Sat/Sun 7:30-12:30 (you would have one day off that week of the weekend worked). Location: Carmel, IN Patient Service Representative The Patient Service Representative I (PSR I) plays a vital role in delivering a seamless and positive experience for all patients at Axia Women's Health. Serving as both the initial and final point of contact for in-office visitors and incoming callers, the PSR I is responsible for providing exceptional customer service while managing a variety of front-desk responsibilities. This includes scheduling and modifying appointments, responding to patient inquiries, and supporting daily administrative workflows. The PSR I ensures that each patient interaction reflects Axia's commitment to quality, compassion, and efficiency. Essential Functions Greet patients and visitors in a professional and courteous manner, providing assistance and directing them to the appropriate waiting area. Notify appropriate personnel to meet and escort patients to the exam room. Promptly and professionally route phone calls via direct transfer, paging, voicemail, or redirect as needed. Retrieve and appropriately route any messages from the answering service. Courteously screen solicitors for relevance to care center's needs. Perform registration functions for new or existing patients and activate patient files. Effectively collect and record copayments as required. Verify patient insurance eligibility and clearly communicate benefit limitations. Assist with scheduling patient appointments and follow-up visits. Ensure accurate and detailed documentation of patient encounters. Provide additional support to patients and medical staff as needed. Work collaboratively with clinical colleagues, management, and other staff to ensure efficient practice operations. Ensure compliance with all Standard Operating Procedures (SOPs) and policies (including HIPAA & OSHA). Adhere to practice policies, procedures, and protocols. Participate in team meetings and contribute to quality improvement initiatives. Demonstrate commitment to the organization's mission, vision, and values by embodying its principles in daily activities. Uphold high standards of ethical behavior, integrity, and professionalism. Actively contribute to creating a positive work environment that aligns with the organization's goals and objectives. Other duties as assigned. Supervisory Responsibilities N/A Skills Excellent customer service skills, including written and verbal communication. Ability to multitask and work in a fast-paced environment. Compassionate and empathetic attitude towards patients. Strong time management skills with the ability to prioritize tasks and patients efficiently. Proven ability to work collaboratively within a team environment. Highly adaptable and able to adjust to changing priorities and conditions. Willingness to work a flexible schedule and provide coverage at satellite locations, as needed. Experience and Education High School diploma or equivalent required. Medical Receptionist/Patient Service Representative experience preferred, but not required. Full Time Benefits Summary: Full time benefit-eligibility with benefits beginning the first of the month after starting and choice of multiple medical insurance plans to best meet your needs. Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA, identity theft, long term care, pet insurance and more! Immediate 401(k) contribution option with employer match after one year. Generous PTO offering with additional time off for volunteering Access to Axia providers at little to no cost through Axia's medical insurance. Axia-paid life insurance, short-term and long-term disability. Free counseling for colleagues and family members, including parents and parents-in-law At Axia Women's Health, we're passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals - without regards to gender, race, ethnicity, ability, or sexual orientation - and proudly celebrate our individual experiences and differences. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.
    $27k-33k yearly est. 60d+ ago
  • Patient Service Representative

    The Jane Pauley Community Health Center, Inc. 3.7company rating

    Medical records clerk job in Kokomo, IN

    Job Description Empowering communities through accessible, inclusive, and compassionate care. At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we're committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we're proud to create a welcoming, team-based environment where employees can grow and thrive. We are currently seeking a Patient Service Representative (PSR) to join our team. This role is ideal for someone who thrives in a patient-facing environment, enjoys variety, and is passionate about supporting community health. Job Summary As a Patient Service Representative, you will serve as the first point of contact for patients both in person and over the phone. You'll play a vital role in scheduling, registration, insurance verification, and ensuring a warm and welcoming experience. This float position provides coverage across the JPCHC network, requiring reliable transportation and flexibility to support multiple practice sites. Job Responsibilities (include but are not limited to): Greet and assist patients and families in a professional and friendly manner Schedule patient appointments and manage inbound calls (answered by third ring) Collect and verify patient demographics and insurance information in the Electronic Health Record (EHR) Determine patient eligibility for financial assistance programs and obtain required documentation Collect patient co-payments and follow JPCHC's money handling procedures Assist with medical record requests, correspondence, and message response within one business day Maintain cleanliness and organization of the patient waiting area Provide coverage across JPCHC locations during staffing shortages Participate in departmental and organizational meetings Perform other duties as assigned Required Skills and Qualifications: High School Diploma or equivalent (GED) preferred Knowledge of medical office practices required Strong written and verbal communication skills At least two (2) years of experience in an ambulatory healthcare setting preferred Excellent customer service and interpersonal skills Ability to adapt quickly and travel between practice sites as needed Basic computer literacy and accuracy in data entry What We Offer: Highly competitive and comprehensive medical, dental, vision, benefit plans Generous paid time off, including vacation and sick time 401(k) with a 6% contribution Life and Disability insurance plan Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.
    $29k-33k yearly est. 10d ago
  • Medical Records Specialist I - Lafayette, IN

    Datavant

    Medical records clerk job in Lafayette, IN

    Job Description Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. You will: Schedule: Monday-Friday 8am-430pm (Hybrid) Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. Must meet productivity expectations as outlined at specific site. May schedules pick-ups. Other duties as assigned. What you will bring to the table: High School Diploma or GED Must be at least 18 years old. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Bonus points if: Experience in a healthcare environment. Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy.
    $29k-37k yearly est. 22d ago
  • Patient Services Representative

    Indianapolis Neurosurgical Group Pc 3.8company rating

    Medical records clerk job in Carmel, IN

    Goodman Campbell Team At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients. Job Summary We are seeking a dedicated and capable Patient Service Representative to streamline our patient experience for new patient referrals - including documentation, communication and scheduling. This position plays a key role in facilitating and expediting patient care. This position will have the opportunity to work in multiple GCBS offices. Our Patient Service Representative's responsibilities include (but are not limited to) detailed maintenance of accurate incoming referral documentation, delivering a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients to ensure efficient workflow of scheduling. To be successful in this role, you should exhibit excellent customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding referral representatives are detailed and accurate while striving for efficiency. As this role is a vital part of our organization, active communication and respectful collaboration with peers is essential. Job Duties Detailed maintenance of accurate incoming referral documentation. Review incoming faxes for completeness and file appropriately according to content Application of knowledge and judgement based on urgency Obtain missing items from referral source (physician office, patient, etc.) Manage and track incomplete faxes on a daily basis Problem solving skills Deliver a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients. Schedule new patient appointments Schedule an appointment with the appropriate provider based on protocols and patient or referral source preference/request Obtain patient information and register in electronic health record (NextGen) Inform the patient of items or information needed for the visit Generate and send the required paperwork to the patient before the visit Notify referral source of appointment scheduled Answer non-medical questions as needed Monitor new patient medical records. File records based on the appointment date, provider, and location. Collaborate with all necessary GCBS team members respectfully to ensure efficient workflow of scheduling. Perform other related duties as assigned or requested. Knowledge, Skills, and Abilities Required Dedication to excellent customer service. Exceptional attention to detail. Alignment with HIPAA regulations. Respect for organizational policies, procedures, systems, and objectives. Ability to collaborate and communicate clearly. Ability to respectfully interact with physicians, providers, peers, and patients. Ability to drive efficiency and accuracy. Ability to work independently. Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system. Educational and Experience Required Education: High school diploma or equivalent Preferred Experience: 1-3 years medical office or hospital experience Physical Demands Able to sit for an extended period of time in focused work. Long periods of telephone and computer work.
    $28k-32k yearly est. Auto-Apply 60d+ ago
  • Coder

    Quality Talent Group

    Medical records clerk job in Danville, IL

    Job DescriptionAI Coder Our client is a leading force in advancing safer, smarter AI technology. Their work has been featured in Forbes, The New York Times, and other major outlets for pioneering high-quality, human-verified data that powers today's top AI systems. They've built a global community of expert contributors and have already paid out more than $500 million to professionals worldwide who help train, test, and improve next-generation AI models. Why Join This Team? Earn up to $32/hr, paid weekly. Payments via PayPal or AirTM. No contracts, no 9-to-5. You control your schedule. Most experts work 5-10 hours/week, with the option to work up to 40 hours from home. Join a global community of experts contributing to advanced AI tools. Free access to the Model Playground to interact with leading LLMs. Requirements Bachelor's degree or higher in Computer Science from a selective institution. Proficiency in Python, Java, JavaScript, or C++. Ability to explain complex programming concepts fluently in Spanish and English. Strong Spanish and English grammar, punctuation, and technical writing skills. Preferred: 1+ years of experience as a Software Engineer, Back End Developer, or Full Stack Developer. What You'll Do Teach AI to interpret and solve complex programming problems. Create and answer computer-science questions to train AI models. Review, analyze, and rank AI-generated code for accuracy and efficiency. Provide clear and constructive feedback to improve AI responses. Apply now to help train the next generation of programming-capable AI models!
    $32 hourly 8d ago
  • Medical Receptionist

    Unity Healthcare 4.4company rating

    Medical records clerk job in Lafayette, IN

    Pain Care Center - Requisition #2537 Unity Healthcare is a comprehensive, multi-specialty healthcare provider with offices throughout North Central Indiana. We have over 20 specialties, including an award-winning surgery center. We are locally owned, which allows us to make decisions in the best interest of our patients and our community. With our 60+ experienced Healthcare Professionals, innovative technology, and wide range of services and treatment options, we help each patient live his or her best life. Responsibilities Greet, register, and check patients in and out Verify and update patient information in medical records Verify insurance, collect copays, and process payments Answer phone calls, direct calls to appropriate departments, and schedule patient appointments Maintain patient confidentiality within HIPAA guidelines Complete special projects and assist staff in completing assignments as needed Requirements & Skills High School Diploma/GED required Medical office experience preferred, but not required Computer knowledge required Must have strong organizational skills, attention to detail, and be able to prioritize and multitask Allscripts PM/EMR knowledge preferred Must display honesty, integrity, and be a team player Must display motivation and have a strong work ethic Employment Details Full-Time Monday-Friday Benefits Eligible Unity Healthcare, LLC is an Equal Opportunity Employer
    $27k-31k yearly est. Auto-Apply 60d+ ago
  • Ward Clerk

    Riggs Community Health Center 3.8company rating

    Medical records clerk job in Lafayette, IN

    Riggs Community Health Center is a top-rated non-profit Federally Qualified Health Center (FQHC). We are seeking service and community minded individuals to join our highly skilled care teams who provide much needed out-patient medical care to an under-served community. At Riggs you will collaborate daily with various health care professionals in a friendly, professional, and patient-centered team setting. Riggs Community Health Center...Improving Health, Improving Lives. Riggs team members enjoy predictable 40 hour work weeks with no nights, or overtime. Riggs focuses on work/life balance with a schedule you can plan your family life around! All full-time employees have access to affordable Medical, Dental, Vision, $700 HSA Employer Contributions, Short & Long Term Disability, Life Insurance, 401(k), 8 Paid Holidays, 3 Weeks PTO, Education Reimbursements, and more! We are happy to schedule time for you to meet the team before making a commitment. Come learn what we are all about for yourself! Essential Duties: * Responsible for relevant calls and messages from the Professional Phone Line. * Tracks missing labs and reports needed by Triage Nurse. * Obtains prior authorizations and documents appropriately. * Communicates with other doctor offices, specialty clinics, and hospitals as appropriate. * Schedules appointments for patient's procedures and services outside of the Riggs CHC. * Performs various clerical and administrative roles which include, but are not limited to: * Retrieving reports from various hospitals and emergency rooms. * Answering pages for nursing staff and relaying messages. * Rescheduling patients during providers absences. Mon. - Fri. 8:00am - 5:00pm
    $24k-29k yearly est. 16d ago
  • Patient Service Rep I

    Axia Women's Health

    Medical records clerk job in Carmel, IN

    At Axia Women's Health, recognized as a Great Place to Work for the 4th year in a row, our vision is to lead the way in improving women's health. At the core of achieving this is a caring, connected, and progressive community of women's health centers in New Jersey, Pennsylvania, Indiana, and Kentucky. Our rapidly growing network spans OB/GYN physicians, breast health centers, high-risk pregnancy centers, two laboratories, urogynecology care, and fertility centers. Together, Axia Women's Health puts women first by delivering the personalized care needed for women to lead healthier, happier lives. We have an opening for a Patient Services Representative (PSR)-Appointment Scheduler at Carmel OBGYN Carmel, IN. Office hours : Full time M-F 8-4:30 Location: Carmel, IN Patient Service Representative The Patient Service Representative I (PSR I) plays a vital role in delivering a seamless and positive experience for all patients at Axia Women's Health. Serving as both the initial and final point of contact for in-office visitors and incoming callers, the PSR I is responsible for providing exceptional customer service while managing a variety of front-desk responsibilities. This includes scheduling and modifying appointments, responding to patient inquiries, and supporting daily administrative workflows. The PSR I ensures that each patient interaction reflects Axia's commitment to quality, compassion, and efficiency. Essential Functions Greet patients and visitors in a professional and courteous manner, providing assistance and directing them to the appropriate waiting area. The majority of the duties will be answering phones and scheduling appointments Notify appropriate personnel to meet and escort patients to the exam room. Promptly and professionally route phone calls via direct transfer, paging, voicemail, or redirect as needed. Retrieve and appropriately route any messages from the answering service. Courteously screen solicitors for relevance to care center's needs. Perform registration functions for new or existing patients and activate patient files. Effectively collect and record copayments as required. Verify patient insurance eligibility and clearly communicate benefit limitations. Assist with scheduling patient appointments and follow-up visits. Ensure accurate and detailed documentation of patient encounters. Provide additional support to patients and medical staff as needed. Work collaboratively with clinical colleagues, management, and other staff to ensure efficient practice operations. Ensure compliance with all Standard Operating Procedures (SOPs) and policies (including HIPAA & OSHA). Adhere to practice policies, procedures, and protocols. Participate in team meetings and contribute to quality improvement initiatives. Demonstrate commitment to the organization's mission, vision, and values by embodying its principles in daily activities. Uphold high standards of ethical behavior, integrity, and professionalism. Actively contribute to creating a positive work environment that aligns with the organization's goals and objectives. Other duties as assigned. Supervisory Responsibilities N/A Skills Excellent customer service skills, including written and verbal communication. Ability to multitask and work in a fast-paced environment. Compassionate and empathetic attitude towards patients. Strong time management skills with the ability to prioritize tasks and patients efficiently. Proven ability to work collaboratively within a team environment. Highly adaptable and able to adjust to changing priorities and conditions. Willingness to work a flexible schedule and provide coverage at satellite locations, as needed. Experience and Education High School diploma or equivalent required. Medical Receptionist/Patient Service Representative experience preferred, but not required. Full Time Benefits Summary Full time benefit-eligibility beginning the first of the month after hire Immediate 401(k) matching contribution with no vesting period Generous PTO offering with additional time off for volunteering Choice of multiple medical insurance plans to best meet your needs Access to Axia providers at little to no cost through Axia's medical insurance Axia-paid life insurance, short term and long term disability Free counseling for colleagues and family members, including parents and parents-in-law Access to discount on Hotels, Theme Parks, Gym Memberships, and more through the Great Works Perks Program Additional insurance options including dental, vision, supplemental life insurance, FSA, HSA w/ employer contribution, identity theft, long term care, pet insurance and more! At Axia Women's Health, we're passionate about creating a community where our colleagues and patients feel empowered to be their full, authentic selves. We welcome all individuals - without regards to gender, race, ethnicity, ability, or sexual orientation - and proudly celebrate our individual experiences and differences. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be currently authorized to work in the United States on a full-time basis.
    $27k-33k yearly est. 15d ago
  • Medical Records Specialist I - Lafayette, IN

    Datavant

    Medical records clerk job in Lafayette, IN

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. You will: Schedule: Monday-Friday 8am-430pm (Hybrid) Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. Must meet productivity expectations as outlined at specific site. May schedules pick-ups. Other duties as assigned. What you will bring to the table: High School Diploma or GED Must be at least 18 years old. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Bonus points if: Experience in a healthcare environment. Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .
    $29k-37k yearly est. Auto-Apply 20d ago
  • Patient Services Representative

    Goodman Campbell Brain and Spine 3.8company rating

    Medical records clerk job in Carmel, IN

    Job DescriptionGoodman Campbell Team At Goodman Campbell Brain and Spine (GCBS), every member of our team is essential to fulfilling our mission to deliver exceptional and timely neurosurgical care with a steadfast emphasis on quality. We work to cultivate an authentic culture through purposeful actions that convey collaboration, respect and a shared vision of excellence. We truly value every interaction we have - with our patients and each other. Our team is at the heart of all we do as an organization, and each employee has the opportunity to enhance the level of service we provide to our patients. We are in search of like-minded individuals, who are pursuing a job of purpose that impacts the lives of patients. Job Summary We are seeking a dedicated and capable Patient Service Representative to streamline our patient experience for new patient referrals - including documentation, communication and scheduling. This position plays a key role in facilitating and expediting patient care. This position will have the opportunity to work in multiple GCBS offices. Our Patient Service Representative's responsibilities include (but are not limited to) detailed maintenance of accurate incoming referral documentation, delivering a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients to ensure efficient workflow of scheduling. To be successful in this role, you should exhibit excellent customer service abilities to align with Goodman Campbell's dedication to a positive patient experience. Outstanding referral representatives are detailed and accurate while striving for efficiency. As this role is a vital part of our organization, active communication and respectful collaboration with peers is essential. Job Duties Detailed maintenance of accurate incoming referral documentation. Review incoming faxes for completeness and file appropriately according to content Application of knowledge and judgement based on urgency Obtain missing items from referral source (physician office, patient, etc.) Manage and track incomplete faxes on a daily basis Problem solving skills Deliver a high level of customer service while answering all incoming new patient appointment calls from referral sources and patients. Schedule new patient appointments Schedule an appointment with the appropriate provider based on protocols and patient or referral source preference/request Obtain patient information and register in electronic health record (NextGen) Inform the patient of items or information needed for the visit Generate and send the required paperwork to the patient before the visit Notify referral source of appointment scheduled Answer non-medical questions as needed Monitor new patient medical records. File records based on the appointment date, provider, and location. Collaborate with all necessary GCBS team members respectfully to ensure efficient workflow of scheduling. Perform other related duties as assigned or requested. Knowledge, Skills, and Abilities Required Dedication to excellent customer service. Exceptional attention to detail. Alignment with HIPAA regulations. Respect for organizational policies, procedures, systems, and objectives. Ability to collaborate and communicate clearly. Ability to respectfully interact with physicians, providers, peers, and patients. Ability to drive efficiency and accuracy. Ability to work independently. Ability to use Microsoft Office (Outlook, Word, Excel) and electronic health record system. Educational and Experience Required Education: High school diploma or equivalent Preferred Experience: 1-3 years medical office or hospital experience Physical Demands Able to sit for an extended period of time in focused work. Long periods of telephone and computer work.
    $28k-32k yearly est. 22d ago

Learn more about medical records clerk jobs

How much does a medical records clerk earn in Lafayette, IN?

The average medical records clerk in Lafayette, IN earns between $26,000 and $42,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.

Average medical records clerk salary in Lafayette, IN

$33,000

What are the biggest employers of Medical Records Clerks in Lafayette, IN?

The biggest employers of Medical Records Clerks in Lafayette, IN are:
  1. Datavant
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