Academic Records Specialist
Medical records clerk job in Madison, WI
Job DescriptionPosition Title: Academic Records SpecialistPosition Code: JenzabarDept/Office: Registrar's OfficeReports To: Associate RegistrarFLSA Status: Non-ExemptOther: Half TimeDate Updated: June 5, 2019Location: On campus and no potential for remote work
SUMMARY OF JOB SCOPE
This position directly impacts student service and is the first point of customer contact for the Registrar's Office. This position involves maintaining and producing student academic records, and providing counseling to resolve both simple and complex questions with only minimal supervisory guidance. This position has a direct impact on the integrity of the institution's permanent academic records.
RESPONSIBILITIES
Serve as primary point contact for all Registrar's Office questions and procedures.
Answer student questions regarding registration for classes and add/drop activity via phone, email, or in-person.
Process a variety of forms related to students' registration. This involves being cognizant of all enrollment and financial deadlines for every type of student to ensure that transactions are processed correctly.
Partner with college colleagues to resolve student issues as needed.
Accurately process and send official student transcripts.
Adhere to FERPA (Family Education and Privacy Act) regulations in all job aspects.
Use independent and professional judgment and pro-active problem solving for decisions related to late registration fees, student enrollment issues, and account and registration holds. Identify common issues for students and develop procedures for resolving them.
Research and analyze current processes and continuously improve services to students in all areas represented by the Registrar's Office.
Perform and analyze data audits, record updates and troubleshoot solutions for data issues.
Request files for former students from our off-campus storage site.
Verify enrollments and degrees for outside agencies & loan deferments.
Provide general office support, including scheduling staff meetings, ordering supplies, and equipment maintenance.
Provide assistance with day-to-day processing for Registrar's Office coworkers as needed.
Perform independent special projects and provide assistance for day-to-day processing in all areas of the Registrar's Office as needed.
JOB QUALIFICATIONS
Necessary Education or Work Experience:
Associate's degree or three years of administrative work experience required
At least 2 years of experience in customer service with the ability to react to customers quickly, accurately, and compassionately
Student registration experience preferred
Preference for a bilingual candidate with the ability to write and speak in Spanish proficiently
Required Knowledge and Skills:
Multicultural Competence - the awareness, knowledge, and skills needed to work with others who are culturally different from self in meaningful, relevant, and productive ways
Proven ability to work effectively as a team member
Ability to analyze and interpret data and make independent decisions
Must be able to attend Office of the Registrar functions off campus and work weekends/evenings as required
Excellent oral and written communication skills
Attention to detail and ability to multitask
Required Technology Skills:
Overall Proficient skill-level in Microsoft Office, which includes: Word, Excel, Power Point, Outlook, and basic computer concepts
Experience with Jenzabar EX is preferred
Willingness and ability to learn new software
Other Qualifications/Requirements:
The candidate must actively support the mission of the college by working with faculty, staff and students to share in our core values - truth, compassion, justice, partnership, and community.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
This position requires 20 hours per week, preferably mornings. Schedule may be flexible depending on candidate availability between the hours of 8:00AM and 4:30PM, Monday-Friday.
Job Posted by ApplicantPro
Patient Service Representative or Sales Associate
Medical records clerk job in Madison, WI
that offers autonomy and flexible scheduling?
Do you thrive on the gratification derived from assisting patients in reaching their lifestyle goals following injury or surgery?
Do you have or want to develop the skills and expertise to make a difference in patients' lives and build valuable partnerships with referring medical practitioners?
Do you aspire to gain valuable experience as a pathway to a lucrative career in medical sales?
You can achieve all these things as a member of our team in the Patient Service Representative role.
At Joints In Motion Medical, LLC (JIMM) the Patient Service Representative (PSR) is a valuable team member that works directly with orthopedic patients who will benefit from the equipment and services that we provide. In this rewarding position, you will become an expert in the field of orthopedic rehabilitation, providing delivery, fitting, and instruction of orthopedic durable medical (DME) equipment to patients that will assist them in their recovery following injury or surgery in the Greater Madison, WI area.
In this role, the PSR also communicates to patients the benefit coverage information provided by the home office. The PSR is also responsible for collecting patient payments and timely submission of accurate delivery documents, while maintaining patient privacy and providing quality care. The PSR position can provide valuable experience for those interested in a role in medical sales, and can lead to a sales career track within our organization. In fact, most of our current sales team developed their expertise in the PSR role first.
Small company with a competitive full benefit package for full-time eligible staff that includes 401(K) match, company paid life and short term disability, paid holidays, birthday and additional paid time off. Choice of insurance medical plans, vison and/or dental coverage.
PSR Full-time compensation ranges from $36,000 to $65,000 annually, based on knowledge, skills, abilities, education, and experience. Great career starter with a small business.
Our Sales Associates require proven sales experience and earn a base salary plus commission and bonus opportunity. They also perform the service responsibilities of the PSR with the added element of business relations and development.
Requirements
Must possess superb time management, problem-solving and communications skills.
Requires own reliable transportation and good standing driver license.
Requires ability to operate a computer, smart phone and tablet.
Must be able to independently lift up to 50 lbs.
While prior Fitter and/or patient care experience and/or education and experience in sports medicine, kinesiology, exercise science, athletic training and physical therapy is preferred, JIMM is willing to train the ideal candidate that exhibits initiative and possesses proficient communication, organization, time management, and customer service skills.
Proven sales ability required for Sales Associate consideration.
Medical Device QMS Auditor
Medical records clerk job in Madison, WI
We exist to create positive change for people and the planet. Join us and make a difference too! Job Title: QMS Auditor Do you believe the world deserves excellence? BSI (British Standards Institution) is the global business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence.
Our Medical Devices (or Regulatory Services) team ensures patient safety while supporting timely market access for our clients' medical device products globally. BSI is an accredited ISO 13485 Certification Body recognized in many global markets
Essential Responsibilities:
* Analyze quality systems and assess ISO 13485, CE Marking and MDSAP schemes.
* Prepare assessment reports and deliver findings to clients to ensure client understanding of the assessment decision and clear direction to particular items of corrective action where appropriate
* Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and prescribed time frame.
* Maintain overall account responsibility and accountability for nominated accounts to ensure an effective partnership, whilst ensuring excellent service delivery and account growth.
* Lead assessment teams as required ensuring that team members are adequately briefed so that quality of service is maintained and that effective working relationships are sustained both with Clients and within the team.
* Provide accurate and prompt information to support services, working closely with them to ensure that client records are up to date and complete and that all other internal information requirements are met.
* Coach colleagues as appropriate especially where those members are inexperienced assessors or unfamiliar with clients' business/technology and assist in the induction and coaching of new colleagues as requested
* Plan/schedule workloads to make best use of own time and maximize revenue-earning activity.
Education/Qualifications:
* Associate's degree or higher in Engineering, Science or related degree required
* Minimum of 4 years experience in the medical device field including at least 2 years must be hands-on medical device design, manufacturing, testing or clinical evaluation experience.
* The candidate will develop familiarity with BSI systems and processes as they go through the qualification process.
* Knowledge of business processes and application of quality management standards.
* Good verbal and written communication skills and an eye for detail.
* Be self-motivated, flexible, and have excellent time management/planning skills.
* Can work under pressure.
* Willing to travel on business intensively.
* An enthusiastic and committed team player.
* Good public speaking and business development skill will be considered advantageous.
The salary for this position can range from $98,100 to $123,860 annually; actual compensation is based on various factors, including but not limited to, the candidate's competencies, level of experience, education, location, divisional budget and internal peer compensation comparisons. BSI offers a competitive salary, group-sponsored health and dental, short-term and long-term disability, a company-matched 401k plan, company paid life insurance, 11 paid holidays and 4 weeks paid time off.
#LI-REMOTE
#LI-MS1
About Us
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues - from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.
BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.
Auto-ApplyHealth Information Coder (ICD-10CM)
Medical records clerk job in Fitchburg, WI
Illuminus is seeking a full-time Health Information Coder to join our team. The Coder is responsible for extracting relevant clinical details from patient records to assign accurate diagnostic codes (ICD-10CM) while ensuring compliance with all state and federal regulations and coding guidelines.
This position will work onsite generally Monday - Friday from 8:00am - 4:30pm onsite at our office located at 2970 Chapel Valley Road in Fitchburg, Wisconsin.
Responsibilities
* Maintains and actively promotes effective communication with all individuals.
* Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
* Maintains working knowledge of laws, regulations, and industry guidelines that impact compliant coding while practicing ethical judgment in assigning and sequencing codes for proper reimbursement.
* Researches and analyzes health records to verify clinical documentation supports diagnosis procedure, and treatment codes.
* Assigns accurate codes for diagnoses and services in accordance with ICD-10-CM, CPT, and HCPCS coding rules and guidelines. Maintain 95% accuracy rate.
* Ensures coding practices comply with federal and state regulations, including HIPAA and CMS guidelines.
* Analyzes health record to ensure accuracy and identifies missing information or documentation deficiencies.
* Query physicians when code assignments are not straightforward or documentation in the record is inadequate, ambiguous, or unclear for coding purposes.
* Serves as a resource and subject matter expert providing coding education to support providers and other internal departments as necessary.
* Participates in quality assurance and improvement efforts. Researches, analyzes and recommends actions to correct discrepancies and improve coding accuracy and efficiency.
* Maintains confidentiality, privacy and security in all matters pertaining to this position.
* Performs other duties, as assigned.
Requirements
* High School education or equivalent.
* Certification through AAPC or AHIMA (CPC, CCA, CCS, RHIT, or RHIA) or ability to obtain within three months of start date.
* One (1) year of coding experience preferred.
* Strong understanding of medical terminology, anatomy and physiology, pathophysiology, and pharmacology.
* Knowledge and understanding of regulatory and coding guidelines (CMS, HIPAA).
* Knowledge of Patient Driven Payment Model (PDPM) reimbursement system, medical necessity, and denials preferred.
* Proficiency in Electronic Health Record (EHR) systems, and Microsoft Office applications.
* Strong organizational, analytical, and problem-solving skills, and attention to detail.
* Strong Keyboarding and filing abilities.
* Ability to exhibit professionalism, flexibility, dependability, and a desire to learn.
* Ability to effectively communicate with internal and external stakeholders at various levels in a tactful and courteous manner in verbal, nonverbal, and written forms.
* Commitment to quality outcomes and services for all individuals.
* Ability to relate well to all individuals.
* Ability to maintain and protect the confidentiality of information.
* Ability to exercise independent judgment and make sound decisions.
* Ability to adapt to change.
Benefits
* Employee Referral Bonus Program.
* Educational Advancement/Training Opportunities (Wound care, IV administration etc., provided by our Illuminus Institute or Other External Qualifying Educational institution)
* Paid Time Off and Holidays acquired from day one of hire.
* Health (low to no cost), Dental, & Vision Insurance
* Flexible Spending Account (Medical and Dependent Care)
* 401(k) with Company Match
* Financial and Retirement Planning at No Charge
* Basic Life Insurance & AD&D - Company Paid
* Short Term Disability - Company Paid
* Voluntary Ancillary Coverage
* Employee Assistance Program
* Benefits vary by full-time, part-time, and PRN status.
If you are an individual with great attention to detail and accuracy, a passion for people and a desire to make a difference, we encourage you to apply for this exciting opportunity. We offer competitive compensation, benefits, and professional development opportunities. We invite you to apply today or visit our website for more information. We'd look forward to meeting you!
Illuminus is a faith-based, not-for-profit senior living management company dedicated to serving older adults and families throughout the Midwest with skill and compassion. We own or manage over a dozen communities in Wisconsin and beyond, offering independent senior housing, assisted living and memory care, skilled nursing and rehabilitation, low-income senior housing, home health and hospice services via Commonheart management support and consulting.
The people of Illuminus are not just our colleagues, our employees, our residents-they are our parents, our grandparents, our partners, ourselves. We serve others with gratitude, dignity, hope and purpose. We believe that the right care can and will transform us all.
#IlluminusHQ
Salary Description
$22 - $25 per hour depending on experience
Health Information Coder (ICD-10CM)
Medical records clerk job in Madison, WI
Job DescriptionDescription:
Illuminus is seeking a full-time Health Information Coder to join our team. The Coder is responsible for extracting relevant clinical details from patient records to assign accurate diagnostic codes (ICD-10CM) while ensuring compliance with all state and federal regulations and coding guidelines.
This position will work onsite generally Monday - Friday from 8:00am - 4:30pm onsite at our office located at 2970 Chapel Valley Road in Fitchburg, Wisconsin.
Responsibilities
Maintains and actively promotes effective communication with all individuals.
Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
Maintains working knowledge of laws, regulations, and industry guidelines that impact compliant coding while practicing ethical judgment in assigning and sequencing codes for proper reimbursement.
Researches and analyzes health records to verify clinical documentation supports diagnosis procedure, and treatment codes.
Assigns accurate codes for diagnoses and services in accordance with ICD-10-CM, CPT, and HCPCS coding rules and guidelines. Maintain 95% accuracy rate.
Ensures coding practices comply with federal and state regulations, including HIPAA and CMS guidelines.
Analyzes health record to ensure accuracy and identifies missing information or documentation deficiencies.
Query physicians when code assignments are not straightforward or documentation in the record is inadequate, ambiguous, or unclear for coding purposes.
Serves as a resource and subject matter expert providing coding education to support providers and other internal departments as necessary.
Participates in quality assurance and improvement efforts. Researches, analyzes and recommends actions to correct discrepancies and improve coding accuracy and efficiency.
Maintains confidentiality, privacy and security in all matters pertaining to this position.
Performs other duties, as assigned.
Requirements:
High School education or equivalent.
Certification through AAPC or AHIMA (CPC, CCA, CCS, RHIT, or RHIA) or ability to obtain within three months of start date.
One (1) year of coding experience preferred.
Strong understanding of medical terminology, anatomy and physiology, pathophysiology, and pharmacology.
Knowledge and understanding of regulatory and coding guidelines (CMS, HIPAA).
Knowledge of Patient Driven Payment Model (PDPM) reimbursement system, medical necessity, and denials preferred.
Proficiency in Electronic Health Record (EHR) systems, and Microsoft Office applications.
Strong organizational, analytical, and problem-solving skills, and attention to detail.
Strong Keyboarding and filing abilities.
Ability to exhibit professionalism, flexibility, dependability, and a desire to learn.
Ability to effectively communicate with internal and external stakeholders at various levels in a tactful and courteous manner in verbal, nonverbal, and written forms.
Commitment to quality outcomes and services for all individuals.
Ability to relate well to all individuals.
Ability to maintain and protect the confidentiality of information.
Ability to exercise independent judgment and make sound decisions.
Ability to adapt to change.
Benefits
Employee Referral Bonus Program.
Educational Advancement/Training Opportunities (Wound care, IV administration etc., provided by our Illuminus Institute or Other External Qualifying Educational institution)
Paid Time Off and Holidays acquired from day one of hire.
Health (low to no cost), Dental, & Vision Insurance
Flexible Spending Account (Medical and Dependent Care)
401(k) with Company Match
Financial and Retirement Planning at No Charge
Basic Life Insurance & AD&D - Company Paid
Short Term Disability - Company Paid
Voluntary Ancillary Coverage
Employee Assistance Program
Benefits vary by full-time, part-time, and PRN status.
If you are an individual with great attention to detail and accuracy, a passion for people and a desire to make a difference, we encourage you to apply for this exciting opportunity. We offer competitive compensation, benefits, and professional development opportunities. We invite you to apply today or visit our website for more information. We'd look forward to meeting you!
Illuminus is a faith-based, not-for-profit senior living management company dedicated to serving older adults and families throughout the Midwest with skill and compassion. We own or manage over a dozen communities in Wisconsin and beyond, offering independent senior housing, assisted living and memory care, skilled nursing and rehabilitation, low-income senior housing, home health and hospice services via Commonheart management support and consulting.
The people of Illuminus are not just our colleagues, our employees, our residents-they are our parents, our grandparents, our partners, ourselves. We serve others with gratitude, dignity, hope and purpose. We believe that the right care can and will transform us all.
#IlluminusHQ
Health Information Specialist I
Medical records clerk job in Madison, WI
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Datavant is a data platform company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners.
By joining Datavant today, you're stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs.
This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
**You will:**
+ Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
+ Maintain confidentiality and security with all privileged information.
+ Maintain working knowledge of Company and facility software.
+ Adhere to the Company's and Customer facilities Code of Conduct and policies.
+ Inform manager of work, site difficulties, and/or fluctuating volumes.
+ Assist with additional work duties or responsibilities as evident or required.
+ Consistent application of medical privacy regulations to guard against unauthorized disclosure.
+ Responsible for managing patient health records.
+ Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
+ Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
+ Ensures medical records are assembled in standard order and are accurate and complete.
+ Creates digital images of paperwork to be stored in the electronic medical record.
+ Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
+ Answering of inbound/outbound calls.
+ May assist with patient walk-ins.
+ May assist with administrative duties such as handling faxes, opening mail, and data entry.
+ Must meet productivity expectations as outlined at specific site.
+ May schedules pick-ups.
+ Other duties as assigned.
**What you will bring to the table:**
+ High School Diploma or GED.
+ Ability to commute between locations as needed.
+ Able to work overtime during peak seasons when required.
+ Basic computer proficiency.
+ Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
+ Professional verbal and written communication skills in the English language.
+ Detail and quality oriented as it relates to accurate and compliant information for medical records.
+ Strong data entry skills.
+ Must be able to work with minimum supervision responding to changing priorities and role needs.
+ Ability to organize and manage multiple tasks.
+ Able to respond to requests in a fast-paced environment.
**Bonus points if:**
+ Experience in a healthcare environment.
+ Previous production/metric-based work experience.
+ In-person customer service experience.
+ Ability to build relationships with on-site clients and customers.
+ Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
_At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be_ _anonymous and_ _used to help us identify areas of improvement in our recruitment process._ _(_ _We can only see aggregate responses, not individual responses. In fact, we aren't even able to see if you've responded or not_ _.)_ _Responding is your choice and it will not be used in any way in our hiring process_ _._
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$15-$18.32 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Representative II, Customer Service - New Patient Care
Medical records clerk job in Madison, WI
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Medical Office Scheduler
Medical records clerk job in Madison, WI
Job Description
Come join our amazing team!
Benefits:
Competitive Health & Welfare Benefits
HSA with qualifying HDHP plans with company match
401k plan after 6 months of service with company match (Part-time employees included)
Employee Assistance Program that is available 24/7 to provide support
Employee Appreciation Days
Employee Wellness Events
Minimum Qualifications:
Minimum 1 year of experience in the healthcare field is required, previous call center experience is preferred.
Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry.
Knowledge of medical terminology and insurance plans.
Essential Functions
Schedule clinic appointments including consultations and follow-up visits, utilizing the EMR and scheduling tool.
Collect all pertinent demographic information, insurance information, and medical information.
Utilizes scheduling tools and a referral system to schedule patient appointments.
Confirm patient is eligible with insurance plan at the time the appointment is scheduled.
Utilized referral system to process referral, contact the patient to schedule appointment and import referral/documents into patient's chart.
Answer and resolve all incoming calls and requests in a timely and accurate manner.
Communicate with supervisor and/or leads about potential patient concerns.
Triage and relay necessary messages to appropriate staff members.
Participates in the daily operations of processing the patient appointment requests as a team alongside the pre-registration team.
Ensure strict confidentiality of all health records and member information.
Meets HIPAA guidelines
Medical Office Scheduler
Medical records clerk job in Madison, WI
Come join our amazing team!
Benefits:
Competitive Health & Welfare Benefits
HSA with qualifying HDHP plans with company match
401k plan after 6 months of service with company match (Part-time employees included)
Employee Assistance Program that is available 24/7 to provide support
Employee Appreciation Days
Employee Wellness Events
Minimum Qualifications:
Minimum 1 year of experience in the healthcare field is required, previous call center experience is preferred.
Excellent organizational skills and strong customer service orientation are required with a strong background in computers and data entry.
Knowledge of medical terminology and insurance plans.
Essential Functions
Schedule clinic appointments including consultations and follow-up visits, utilizing the EMR and scheduling tool.
Collect all pertinent demographic information, insurance information, and medical information.
Utilizes scheduling tools and a referral system to schedule patient appointments.
Confirm patient is eligible with insurance plan at the time the appointment is scheduled.
Utilized referral system to process referral, contact the patient to schedule appointment and import referral/documents into patient's chart.
Answer and resolve all incoming calls and requests in a timely and accurate manner.
Communicate with supervisor and/or leads about potential patient concerns.
Triage and relay necessary messages to appropriate staff members.
Participates in the daily operations of processing the patient appointment requests as a team alongside the pre-registration team.
Ensure strict confidentiality of all health records and member information.
Meets HIPAA guidelines
Patient Services Representative (.5 FTE; 2 days per week)
Medical records clerk job in Prairie du Sac, WI
Looking to be part of a team that provides extraordinary healthcare from the heart? You Belong Here.
SPECIFICS
Title: Patient Services Representative
FTE: .5
Schedule: Sunday 10am to 6:30pm; Monday 6:30am to 7:00pm
Holiday Rotation: Minimum of 2 holidays per year
Weekend Rotation: None
On Call Requirements: None
POSITION SUMMARY
Responsible for greeting and helping direct all patients, visitors and vendors, registering patients for inpatient or outpatient services and answering a multiline telephone. Registration may occur via telephone prior to the patient's visit or in person in a hospital/clinic setting.
POSITION TECHNICAL RESPONSIBILITIES
Greets and directs all patients, visitors and vendors. Also maintains the visitor and vendor log. Verify and accurately enter all patient demographic information, either in person or by telephone, including verifying insurance plans and eligibility at each patient visit, I in both hospital and clinic settings. Address and identify patients' communication needs, contacting an interpreter when necessary and maintaining the iPad checkout process. Complete forms obtain signatures and scan documents into record to accompany inpatients and outpatients, i.e.: Consent for Treatment, Important Message from Medicare, among others. Collect copays, deductibles and any self-pay balances, where permissible (cash, checks, credit card payments). Document and reconcile any payments collected at the end of the shift and send cash payments to the Billing Department. Answer a multi-line computer-based switchboard telephone and either responds to inquiry, directs caller to appropriate personnel, or takes and communicates messages appropriately. Regulate overhead paging, and act as control center for codes, announcing the code and direct staff during emergency situations. (any weather warnings, bomb threats, etc.) Scanning, order supplies, distribute faxes, direct patients and visitors, screen sales people, sign for packages, reserving meeting rooms electronically, and monitor maintenance and upkeep of office machinery. Other duties as assigned.
POSITION REQUIREMENTS
Education:
Required: High School Diploma or equivalent
Preferred: None
Experience:
Required: None
Preferred: 3-6 months previous customer service experience; Previous healthcare experience, including medical terminology and cash handling desired
Licenses and Registrations:
Required: None
Preferred: None
Certification(s):
Required: Patient Access Specialist Certification within one year of employment. This will be provided by employer.
Preferred: None.
BENEFIT SUMMARY
Competitive health and dental insurance options Flexible paid time off to balance work and life Retirement plan with immediate vesting and employer match Free membership to our state-of-the-art fitness facility Generous tuition reimbursement Employer provided life and disability insurance Free parking at facility
#IND101
Auto-ApplyUnit Secretary
Medical records clerk job in Madison, WI
UW Health Rehabilitation Hospital
Unit Secretary
PRN
Who We Are:
People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. UW Health Rehabilitation Hospital is a free-standing, 50-bed acute inpatient rehabilitation facility located on the east side of Madison. We started accepting patients in September 2015. The UW Health Rehabilitation Hospital is situated on a 10-acre campus with a variety of amenities and features to help you in your recovery journey. Our rehabilitation hospital offers specialized programs for people who have experienced stroke, brain and spinal cord injuries, amputations, complex orthopedic injuries and other conditions requiring inpatient rehabilitative services. Our staff provides an interdisciplinary team approach, working with our patients, to help them regain their abilities to perform daily tasks, regain cognitive processes and physical function, restore basic life skills and facilitate psychosocial adjustment and successful reintegration into the community. Our hospital environment itself is designed to help in the journey of recovery. UW Health Rehabilitation Hospital is staffed with a team of specially trained physicians, nurses and therapists who coordinate together to help develop that interdisciplinary approach, catered to each patient's individual needs. Our goal is to help patients achieve their highest level of recovery with the goal of returning home as soon as they are able.
Where We Are:
Madison, Wisconsin, is a vibrant city known as the state capital and a thriving college town, home to the University of Wisconsin-Madison. It's located on an isthmus between two lakes, Mendota and Monona, and is characterized by its unique geography, lively atmosphere, and strong connection to both academia and the outdoors.
Why Choose Us:
Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
Competitive Paid Time Off
Employee Assistance Program - mental, physical, and financial wellness assistance
Tuition Reimbursement/Assistance for qualified applicants
And much more…
Position Summary: Supports nursing department operations by assisting with administrative duties such as greeting visitors, scheduling appointments, transferring phone calls, admitting and discharging patients, communicating and coordinating between physicians, nursing staff and other hospital staff. May transcribe physician orders and file paperwork. May assist with patient care as trained.
Minimum Qualifications:
Education
High school diploma or equivalent required
Two years of college-level education preferred
Experience
Computer experience required
Prior experience in a hospital setting preferred
EEOC Statement:
UW Health Rehabilitation Hospital is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law.
Auto-ApplyHealth Unit Coordinator, Transplant Surgery
Medical records clerk job in Madison, WI
Work Schedule:
Part-time, 90% FTE day/evening. Shifts are scheduled between the hours of 7:00am - 7:30pm, weekend and holiday rotation required. Hours may vary based on the operational needs of the department.
Be part of something remarkable.
Health unit coordinator's play a key role on each unit, by providing a warm and welcoming atmosphere for patients, families, and visitors.
We are seeking a Health Unit Coordinator (HUC) to:
Manage and facilitate the day-to-day operations of a unit.
Answer phones, organize files, order supplies, handle correspondence, manage databases, and provide general support to patients, family members and other staff. You are often considered the backbone of the unit, ensuring that everything runs smoothly and efficiently.
Utilize excellent communication and organizational skills to support patient care.
Collaborate with the clinical team to coordinate all aspects of patient care including patient admissions, transfers, and discharges.
Use high level of attention to detail to maintain accurate electronic health records and perform other duties of a clerical nature.
At UW Health, you will have:
An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Full time benefits for part time work (for positions 60% FTE and higher).
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Access to UW Health's Wellness Options at Work that support employee/family well-being.
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
Qualifications
High School Diploma Required
Work Experience
1 year of experience in a medical or customer service environment or experience of a similar nature Required
1 year of experience in a medical environment Preferred
Our Commitment to Social Impact and Belonging UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
University Hospital in Madison is a Magnet -designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.
View Full Job Description UW Hospital and Clinics benefits
Auto-ApplyPatient Service Representative (Beloit)
Medical records clerk job in Beloit, WI
About us:
At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives.
We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values:
Accountability
Continuous Improvement
Inclusion
Integrity
Respect
Teamwork
Transparency
If you're looking to grow your career with a purpose-driven, patient-centered organization, please apply with us.
Job Description:
As a Patient Service Representative, you will be responsible for providing a warm welcome to all visitors and providing them with the necessary information and assistance they need. You will also be responsible for answering incoming calls, managing the front desk, and providing general administrative support
Tasks include but are not limited to:
Answer all phone calls.
Listen and return all voicemails left in front of office phones.
Check-in new and existing patients and let the clinical staff know that the patient has arrived.
Collect all necessary patient information for new patients (Patient registration form, Medical History Form, HIPAA privacy notice)
Check out patients (collect payments, make next appointment)
Handle questions and provide information to walk-in patients.
Maintain comm-log up to date with all necessary patient/parent communication information.
Review the daily schedule of the clinic for any changes.
Check the daily schedule in advance and fill in any open spots with bondings/adjustments/new patient consultations at least two days prior. Adjust clinic hours based on the schedule.
Review for Bonding approvals
Check if all bondings are Approved and Active with insurance (the day before & day of the appointment).
Understand cancellation policy and reiterate it to patients.
Print end of the day reports.
Maintain office/reception area cleanliness.
Check and reply to all office emails
Check collected payments against the report and check all credit card transactions.
Call patients with outstanding balances
In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
Participate in Marketing events
Cash handling
Other tasks as assigned
Requirements
High school degree or GED equivalent
3 years of customer service experience
2 years of patient service experience
Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.)
Excellent problem solving and de-escalation skills.
Excellent written and verbal communication skills
Travel availability to Rockford
Working Hours/ Location/Pay:
Monday - Wednesday 8:45am - 5:00pm
Thursday - Friday 6.45am - 3:00pm
2 Saturdays per month
Two 9:45am- 6:00pm Shifts per month
2692 Cranston Rd , Beloit, WI 53511
Rate of pay - $19 - $20
Benefits (for our full-time employees)
Paid Patient Service Representative Training
Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic)
Medical, Dental, Vision, and Life Insurance
Short-Term Disability
Employee Assistance Program
Health Savings Account
Dependent Care Account
401(k) and matching
Paid Time Off
Identity Theft Protection - LifeLock
MetLaw
Pet Insurance
Free and discounted Orthodontic Treatment
Monthly Bonuses
Salary Description Pay: $19.00 - $24.00
Medical Receptionist
Medical records clerk job in Monroe, WI
Job DescriptionMedical Receptionist: Monroe, Wisconsin - 1st Shift Our customer in Monroe, Wisconsin is seeking motivated individuals to join their team. As a Medical Receptionist, you will be the first point of contact for patients, coordinate scheduling, and support the daily operations of the medical office to ensure a smooth and professional patient experience. Responsibilities of the Medical Receptionist:
Welcome and triage patients, ensuring a positive first impression and efficient flow.
Schedule appointments for new and existing patients accurately and efficiently.
Collect and process payments, co-payments, and manage light cash handling.
Prepare, review, and maintain patient documentation and medical records.
Communicate effectively with medical staff, patients, and team members.
Assist with administrative tasks to support smooth office operations.
Ensure compliance with office procedures, policies, and confidentiality standards.
Medical Receptionist Requirements and Qualifications:
Comfortable in a fast-paced environment and able to multi-task.
Experience preferred, but training available for motivated candidates.
Proficient with computers and able to learn new software quickly.
Medical billing and coding experience preferred; knowledge of insurance systems and terminology is a plus.
Strong phone etiquette and excellent customer service skills.
Pay for Medical Receptionist: $20-$21/hour Medical Receptionist Benefits:
Health insurance.
401k with company match.
Paid weekly.
Direct deposit.
Paid training.
Type: 1st Shift, Part-Time or Full-Time Schedule: Monday - Thursday in Monroe, Friday in Freeport; 3-4 days per week, 8:00am-4:30pm. Apply now!
Are you ready to move from the worries of today to your dreams of tomorrow? If so, give Hughes a call. We are the top-rated staffing, recruiting, and HR experts in the region. We are headquartered in Freeport, IL and have 11 locations across Illinois, Wisconsin, and Minnesota. Where we have offices, we have connections to the best local jobs! Walk in our doors and you'll find friendly professional staff who dig deep, get results, and most importantly have fun! The reviews speak for themselves-at Hughes we quickly hook you up with companies that offer competitive pay rates, great culture & benefits, and a chance to elevate your life. We offer health insurance and 401(k) too to all our employees. To get the ball rolling, visit us online at www.hughesrecruiting.com and complete our application. We'll be in touch soon!
Patient Services Representative
Medical records clerk job in Portage, WI
Job DescriptionDescriptionGreet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed.
What you will be doing
Greet and check in patients in a friendly, courteous, and professional manner.
Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs.
Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration.
Prepares paperwork for patient visits.
Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution.
Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes.
Acts as a liaison between patients, guests, back office staff and providers.
Reconciles cash against daily charge and cash reports.
Schedule and confirm patient appointments as needed.
Create, distribute, and file new patient charts/medical records.
Perform clerical tasks such as copying, sorting, scanning, and faxing.
Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc.
Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies
Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook.
Perform any other duties as assigned
What you know Required
High school diploma or GED
Strong verbal and written communication skills
Desire
Telephone operator or high call volume experience
What you will receive
Competitive wages
Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
Generous paid time off (PTO) program
Seven (7) company paid holidays
401(k) retirement plan with company match
An organization focused on People, Passion, Purpose and Progress
Inspirational culture
Reimbursement Specialist Cash Control Analyst
Medical records clerk job in Madison, WI
Reconciliation of unposted and posted cash with the cash management tools and Epic. Along with variance reporting, G/L reconciliation and Third-Party biller support and customer service. **Essential Functions** + Evaluate payment variances in Epic WQs against payer contracts to determine if payer underpaid or overpaid, and dispositions variance based upon established protocols.
+ Identify trends through reporting and data analysis and leverages data to resolve errors in Epic proration rules, payer under and/or overpayment trends, opportunities in billing, and opportunities with managed care contracting efforts.
+ Log findings and provides feedback to Hospital Billing AR Management, Cash Management, and Managed Care leadership.
+ Perform root cause analysis and recommend and develop process improvement.
+ Serve as a liaison to internal teams to include the Epic Contract Maintenance Committee and to external payment variance vendors to leverage contract terms and mitigate revenue leakage and denials.
+ Help design and implement improvements to established or proposed reimbursement process flows to maximize potential revenue
+ Work with Managed Care to ensure knowledge and interpretation of managed care contracts are aligned with original intent of health system contracting efforts.
+ Work with Compliance, Finance and Government insurance follow up teams to stay abreast of legislative changes impacting revenue and driving payment variances.
+ Initiate contact with technical teams to work through technical builds and enhancements for the Payment Variance team.
+ Participate and lead special projects, as assigned. Oversee workflow implementation with internal and external partners. Compile and coordinate materials and feedback on special projects. Trains and mentors' new associates to the department. Serves as a subject matter expert and resource to answer questions within the department.
**Skills**
+ Billing
+ Customer Follow-Ups
+ People Management
+ Payment Handing
+ Management Reporting
+ Managed Care
+ Taking Initiative
+ Reconciliation
+ Reading and EOB
+ Analytics
**Physical Requirements:**
**Qualifications**
+ High School Diploma or Equivalent, required- Three (3) years of experience in revenue cycle insurance follow up or denial management, required-
+ Associate's degree, preferred- Three (3) years of work experience in a complex invoice/billing/reconciliation environment, preferred- Extensive knowledge of managed care contract interpretation
**Physical Requirements**
+ Interact with others by effectively communicating, both orally and in writing.
+ Operate computers and other office equipment requiring the ability to move fingers and hands.
+ See and read computer monitors and documents.
+ Remain sitting or standing for extended periods of time to perform work on a computer, telephone, or other equipment.
+ May require lifting and transporting objects and office supplies, bending, kneeling, and reaching.
**Location:**
Lake Park Building
**Work City:**
West Valley City
**Work State:**
Utah
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$24.00 - $36.54
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
PRN Health Information Specialist II
Medical records clerk job in Madison, WI
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
This position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. This is as intermediate level position with at least 1 year related HIM experience. In addition to HIS I Foundation, HIS II is responsible for training HIS I staff and providing reports to manager and/or the facility.
Position Highlights
- Remote- Equipment Provided
-PRN - 15-20hrs week
- Processing medical records requests
- Tremendous growth opportunities both locally and nationwide
What We're Looking For
- Strong customer service and clerical skills
- Proficient in Microsoft Office, including Word and Excel
- Comfortable working in a high-volume production environment
- Medical office experience required
- Willingness to learn and grow within Datavant
**You will:**
+ Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
+ Maintain confidentiality and security with all privileged information.
+ Maintain working knowledge of Company and facility software.
+ Adhere to the Company's and Customer facilities Code of Conduct and policies.
+ Inform manager of work, site difficulties, and/or fluctuating volumes.
+ Assist with additional work duties or responsibilities as evident or required.
+ Consistent application of medical privacy regulations to guard against unauthorized disclosure.
+ Responsible for managing patient health records.
+ Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
+ Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
+ Ensures medical records are assembled in standard order and are accurate and complete.
+ Creates digital images of paperwork to be stored in the electronic medical record.
+ Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
+ Answering of inbound/outbound calls.
+ May assist with patient walk-ins.
+ May assist with administrative duties such as handling faxes, opening mail, and data entry.
+ May schedules pick-ups.
+ Assist with training associates in the HIS I position.
+ Generates reports for manager or facility as directed.
+ Must exceed level 1 productivity expectations as outlined at specific site.
+ Participates in project teams and committees to advance operational strategies and initiatives as needed.
+ Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training.
+ Other duties as assigned.
**What you will bring to the table:**
+ High School Diploma or GED.
+ Must be 18 years of age or older.
+ Ability to commute between locations as needed.
+ Able to work overtime during peak seasons when required.
+ 1-year Health Information related experience.
+ Meets and/or exceeds Company's Productivity Standards
+ Basic computer proficiency.
+ Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
+ Professional verbal and written communication skills in the English language.
+ Detail and quality oriented as it relates to accurate and compliant information for medical records.
+ Strong data entry skills.
+ Must be able to work with minimum supervision responding to changing priorities and role needs.
+ Ability to organize and manage multiple tasks.
+ Able to respond to requests in a fast-paced environment.
**Bonus points if:**
+ Previous production/metric-based work experience.
+ In-person customer service experience.
+ Ability to build relationships with on-site clients and customers.
+ Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Health Information Coder (ICD-10CM)
Medical records clerk job in Fitchburg, WI
Illuminus is seeking a full-time Health Information Coder to join our team. The Coder is responsible for extracting relevant clinical details from patient records to assign accurate diagnostic codes (ICD-10CM) while ensuring compliance with all state and federal regulations and coding guidelines.
This position will work onsite generally Monday - Friday from 8:00am - 4:30pm onsite at our office located at 2970 Chapel Valley Road in Fitchburg, Wisconsin.
Responsibilities
Maintains and actively promotes effective communication with all individuals.
Maintains a positive image of the entity in the community keeping in alignment with our mission, vision, and values.
Maintains working knowledge of laws, regulations, and industry guidelines that impact compliant coding while practicing ethical judgment in assigning and sequencing codes for proper reimbursement.
Researches and analyzes health records to verify clinical documentation supports diagnosis procedure, and treatment codes.
Assigns accurate codes for diagnoses and services in accordance with ICD-10-CM, CPT, and HCPCS coding rules and guidelines. Maintain 95% accuracy rate.
Ensures coding practices comply with federal and state regulations, including HIPAA and CMS guidelines.
Analyzes health record to ensure accuracy and identifies missing information or documentation deficiencies.
Query physicians when code assignments are not straightforward or documentation in the record is inadequate, ambiguous, or unclear for coding purposes.
Serves as a resource and subject matter expert providing coding education to support providers and other internal departments as necessary.
Participates in quality assurance and improvement efforts. Researches, analyzes and recommends actions to correct discrepancies and improve coding accuracy and efficiency.
Maintains confidentiality, privacy and security in all matters pertaining to this position.
Performs other duties, as assigned.
Requirements
High School education or equivalent.
Certification through AAPC or AHIMA (CPC, CCA, CCS, RHIT, or RHIA) or ability to obtain within three months of start date.
One (1) year of coding experience preferred.
Strong understanding of medical terminology, anatomy and physiology, pathophysiology, and pharmacology.
Knowledge and understanding of regulatory and coding guidelines (CMS, HIPAA).
Knowledge of Patient Driven Payment Model (PDPM) reimbursement system, medical necessity, and denials preferred.
Proficiency in Electronic Health Record (EHR) systems, and Microsoft Office applications.
Strong organizational, analytical, and problem-solving skills, and attention to detail.
Strong Keyboarding and filing abilities.
Ability to exhibit professionalism, flexibility, dependability, and a desire to learn.
Ability to effectively communicate with internal and external stakeholders at various levels in a tactful and courteous manner in verbal, nonverbal, and written forms.
Commitment to quality outcomes and services for all individuals.
Ability to relate well to all individuals.
Ability to maintain and protect the confidentiality of information.
Ability to exercise independent judgment and make sound decisions.
Ability to adapt to change.
Benefits
Health (low to no cost options), Dental, & Vision Insurance
Health Saving Account with Company Contributions
401(k) with Company Match
Financial and Retirement Planning at No Charge
Paid Time Off and Holidays acquired from day one of hire
Basic Life Insurance & AD&D - Company Paid
Short Term Disability - Company Paid
Voluntary Ancillary Coverage
Employee Referral Bonus Program
Employee Assistance Program
If you are an individual with great attention to detail and accuracy, a passion for people and a desire to make a difference, we encourage you to apply for this exciting opportunity. We offer competitive compensation, benefits, and professional development opportunities. We invite you to apply today or visit our website for more information. We'd look forward to meeting you!
Illuminus is a faith-based, not-for-profit senior living management company dedicated to serving older adults and families throughout the Midwest with skill and compassion. We own or manage over a dozen communities in Wisconsin and beyond, offering independent senior housing, assisted living and memory care, skilled nursing and rehabilitation, low-income senior housing, home health and hospice services via Commonheart management support and consulting.
The people of Illuminus are not just our colleagues, our employees, our residents-they are our parents, our grandparents, our partners, ourselves. We serve others with gratitude, dignity, hope and purpose. We believe that the right care can and will transform us all.
#IlluminusHQ
Salary Description $22 - $25 per hour depending on experience
Medical Secretary
Medical records clerk job in Madison, WI
ESSENTIAL FUNCTIONS
Coordinating patient care by liaising with all necessary care providers and medical professions to ensure patient needs are met
Appointment scheduling for clinic visit, injections, and procedures
Work with the leadership team to mastermind ways to improve the quality of patient care and workflows
Partner with the clinic leadership to manage office/medical supplies, and office equipment
Process paperwork (work letters, FMLA, etc.)
Process Prescription request
Managing patient portal messages and clinic task buckets
Attend clinic meetings
Answering incoming calls/messages
Schedule, reschedule, and cancelling appointments
Chart Prep
Other duties as assigned
EDUCATION
High School Diploma or equivalent knowledge preferred
Medical Assistant diploma or certificate from an accredited institution preferred
EXPERIENCE
2-3 years in a healthcare setting providing service to patients
KNOWLEDGE
Knowledge of HIPPA and patient confidentiality laws
Knowledge of using computers and various computer programs
Knowledge of medical terminology
SKILLS
Skill in supporting clinical and clerical operations
Skill in providing excellent customer service
Skill in telephone etiquette
Skill in time management
Multitasking and organizational skills
Excellent written and oral communication skills
Teamwork skills
Health Unit Coordinator, Transplant Surgery
Medical records clerk job in Madison, WI
Work Schedule:
Part-time, 40% FTE, day/evening shift. Shifts are scheduled every third weekend 7:00 AM - 7:30 PM, one shift a week 7:00 PM - 11:00 PM. Hours may vary based on the operational needs of the department.
Be part of something remarkable.
Health unit coordinator's play a key role on each unit, by providing a warm and welcoming atmosphere for patients, families, and visitors.
We are seeking a Health Unit Coordinator (HUC) to:
Manage and facilitate the day-to-day operations of a unit.
Answer phones, organize files, order supplies, handle correspondence, manage databases, and provide general support to patients, family members and other staff. You are often considered the backbone of the unit, ensuring that everything runs smoothly and efficiently.
Utilize excellent communication and organizational skills to support patient care.
Collaborate with the clinical team to coordinate all aspects of patient care including patient admissions, transfers, and discharges.
Use high level of attention to detail to maintain accurate electronic health records and perform other duties of a clerical nature.
At UW Health, you will have:
An excellent benefits package, including health and dental insurance, paid time off, retirement plans, two-week paid parental leave and adoption assistance. Full time benefits for part time work (for positions 60% FTE and higher).
Options for a variety of schedules and shifts that offer flexibility and allow for work-life balance.
Access to UW Health's Wellness Options at Work that support employee/family well-being.
Tuition benefits eligibility - UW Health invests in your professional growth by helping pay for coursework associated with career advancement.
Qualifications
High School Diploma Required
Work Experience
1 year of experience in a medical or customer service environment or experience of a similar nature Required
1 year of experience in a medical environment Preferred
Our Commitment to Social Impact and BelongingUW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
University Hospital in Madison is a Magnet -designated facility that's ranked Wisconsin's #1 hospital and considered one of the nation's leading hospitals, teaching institutions and referral centers.
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