Medical records clerk jobs in Mission, TX

Responsibilities ABOUT SOUTH TEXAS HEALTH SYSTEM - CLINICS Join our South Texas Health System Clinics (formerly Valley Care Clinics) team! Providers with South Texas Health System (STHS) Clinics deliver high quality family medicine, health screenings and advanced specialized care to the people of the Rio Grande Valley. STHS Clinics is committed to delivering quality healthcare and service excellence. Our clinics are affiliated with South Texas Health Systems' four acute care hospitals, behavioral health hospital, six freestanding emergency rooms and one joint venture hospital. Specially trained and highly experienced, our physician group treats a wide range of conditions using advanced technologies and minimally invasive techniques. Website: sthsclinics.com Job Duties/Responsibilities: * Physician Office business operation or practice management experience required. * Strong knowledge of Physician Office business practices, clinical workflows, concepts and terminology sufficient to implement or support IT applications. * Significant experience in clinical workflow using IT Systems. * Comprehensive working knowledge of Electronic Medical Record (EMR) and practice management solution. computer systems analysis and programming techniques and procedures, including: * Consulting with users to determine hardware, software or system functional specifications; * Analysis, design, development, of educational documentation of operational system and workflow design. * System application implementation, enhancement and support methods and practices. * Working knowledge of clinic operational standards and quality methods and metrics. * Working knowledge of project management methods. Benefit Highlights * Challenging and rewarding work environment * Competitive Compensation & Generous Paid Time Off * Excellent Medical, Dental, Vision and Prescription Drug Plans * 401(K) with company match and discounted stock plan * SoFi Student Loan Refinancing Program * Career development opportunities within UHS and its 300+ Subsidiaries! * More information is available on our Benefits Guest Website: benefits.uhsguest.com Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 12 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve. About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. *********** Qualifications Education: * Associate's degree/Technical School/2 Years College required, Bachelor's Degree preferred. Work experience: * Minimum one year experience with Physician Office business operations or practice management EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters. Pay Transparency: To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. Salary offers may be based on key factors such as education and related experience.

Job Details Windsor Nursing and Rehabilitation Center of Edinburg - Edinburg, TX Full Time High School None 6am - 2pm ShiftDescription Primary Responsibilities The Medical Records Coordinator will maintain and update the residents' clinical records in a confidential, systematic, well-organized manner in conjunction with acceptable policies/procedures that include OBRA guidelines; Texas State Standards and Individual Nursing Home Standards. The Medical Records Coordinator will report directly to the Director of Nursing. Essential Functions File documents in the appropriate records daily. Enter new admits and discharged residents in the Admission/Discharge Log daily. Track outgoing telephone orders and other documents pertaining to the resident. Thin the residents' active charts daily by the census. Maintain tracking log for Progress Notes, Physician's History and Physical. Send out monthly compliance letters to physicians and follow up bi-monthly on progress of visits. Communicate with Administrator, DON and Medical Director on the compliance of the physicians' services. Maintain the Death Report and mail/fax to the State each month no later than the 10th of the month. Print the MARS/TARS and Consolidated Orders. Maintain and update Master Signature Legend. Audit new admits, re-admits and discharged residents' records and report findings during the morning meeting. Maintain HIPAA log of requests for releases of information received pertaining to past or present residents of the facility. Complete monthly QA forms and participate in the QA and compliance meetings as required. Follow up on incomplete records daily. Check Completion of Discharge Summary. Close out discharged residents' records. Maintain the Destruction Log for closed records. Box previous year closed records for storage. Order nursing department office supplies/forms and maintain availability at nurses' station. Update forms in various locations as changes are made by the corporate Forms/Policy Committee. May be necessary to assist in the evacuation of residents during emergency situations. Actively assist and participate in the enhancement of the lives of our residents through our dedicated approach to patient care and our census-building program. Actively assist and participate in the development and retention of staff through; recruitment, training and nurturing the employees of the nursing home. Perform other duties and tasks as assigned by the Administrator or Director of Nursing in accordance to the qualifications and training Qualifications Educational/Training Requirements High school diploma or equivalent is required Licensing Requirements None Experience Requirements None Physical Demands The physical demands described here are representative but not necessary all inclusive, of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to effectively communicate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Action Rarely Occasionally Frequently Lifting - 1-25 lbs X Lifting - 25-50 lbs X Lifting - 50+ lbs X Carrying - 1-25 lbs X Carrying - 25-50 lbs X Carrying - 50+ lbs X Pushing/Pulling - 1-25 lbs X Pushing/Pulling - 25-50 lbs X Pushing/Pulling - 50+ lbs X Sliding/Transferring - 1-25 lbs X Sliding/Transferring - 25-50 lbs X Sliding/Transferring - 50+ lbs X Standing X Sitting X Walking X Speaking X Driving X Balancing/Climbing X Stooping/Kneeling X Crouching/Crawling X Reaching X Hearing/Listening X Seeing X Turning/Twisting/Leaning X

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

**Introduction** This Work from Home position requires that you live and will perform the duties of the position; within 60 miles of an HCA Healthcare Hospital (Our hospitals are located in the following states: FL, GA, ID, KS, KY, MO, NV, NH, NC, SC, TN, TX, UT, VA). Do you want to join an organization that invests in you as a Medical Procedure Scheduler? At Parallon, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. **Benefits** Parallon, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Free counseling services and resources for emotional, physical and financial wellbeing + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny and adoption assistance. + Referral services for child, elder and pet care, home and auto repair, event planning and more + Consumer discounts through Abenity and Consumer Discounts + Retirement readiness, rollover assistance services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) + Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income. Learn more about Employee Benefits (********************************************************************** _Note: Eligibility for benefits may vary by location._ You contribute to our success. Every role has an impact on our patients' lives and you have the opportunity to make a difference. We are looking for a dedicated Scheduler like you to be a part of our team. **Job Summary and Qualifications** As a Medical Procedure Scheduler, you will be responsible for scheduling patient testing/procedures/admissions; obtaining pre-cert/authorization numbers and entering in the scheduling or registration system; obtaining and entering accurate insurance information; answering incoming phone calls. What you will do in this role: + Answer incoming calls in a timely and professional manner + Schedules all patients for ancillary, surgical and medical testing/procedures through the applicable scheduling module (i.e.Meditech) + Select accurate insurance carrier plans and informs the patient or physician office staff of any carrier that is out of network + Inform the physician office staff or patient of any testing requirements according to the instructions and queries in the scheduling module + Ensure that any edits are performed in the scheduling module + Ensure physician orders are indexed appropriately + Maintain knowledge of the scheduling reports for the next day to ensure department readiness in the event of any unscheduled Meditech down-time + Work closely with the physician office staff to ensure that pre-cert/authorization numbers are entered in the scheduling or registration system + Select the correct patient medical record number consistently + Maintain open communication with the registration staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available + Utilize appropriate method/tool to communicate with Patient Access and other facility departments as necessary + Edit medical accounts to appropriate status per facility or SSC standards and guidelines - Receive, maintain, and index physician orders per facility and SSC standards and guidelines Qualifications: + Minimum of one year of related experience required, preferably medical procedure scheduling. + Work from home employees are required to have wired high speed internet 25 MB Download 15MB Upload + This position will require you to live within a 60 mile radius of a HCA Hospital. Parallon provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our services include scheduling, registration, insurance verification, hospital billing, revenue integrity, collections, payment compliance, credentialing, health information management, customer service, payroll and physician billing. We also provide full-service revenue cycle management as well as targeted solutions, such as Medicaid Eligibility, for external clients across the country. Parallon has over 17,000 colleagues, and serves close to 1,000 hospitals and 3,000 physician practices, all making an impact on patients, providers and their communities. "Good people beget good people."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Scheduler opening. Qualified candidates will be contacted for interviews.Submit your resume today to join our community of caring! We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL Powered by JazzHR rKhcKI4MUM

The rewards at Healogics are immense, starting with the important work we do to change patients' lives. We also understand that meaningful work is hard work, and we are committed to supporting and compensating our employees for the tremendous service they provide. Think you are a great fit? Learn more about this role here: Healogics is the largest provider of advanced wound care services in the United States, treating more than 300,000 chronic wound patients annually across over 600 sites. With an aging society, obesity and diabetes on the rise, and an uptick in surgical procedures, the number of patients with non-healing wounds that would benefit from expert care is dramatically increasing. As a result, the company is working to provide our differentiated, quality outcomes to as many patients that would benefit through our out-patient clinic partnerships. The Clinical Patient Navigator manages a variety of front office functions and is key to smooth operation of a dynamic outpatient wound care center as well as performs general office duties to assist the staff of the WCC. This individual serves in a dual administrative/clinical role to streamline workflow in providing effective and exceptional patient care. All Healogics employees must perform their job responsibilities according to all Healogics policies, Hospital policies, as well as to accrediting organizations, federal and state regulation, and to the Centers for Medicare and Medicaid Services (CMS) guidelines, as applicable.Essential Functions/Responsibilities: Administrative Functions: Coordinates with Center leadership to maximize daily patient census. Actively participates in staff meetings to support key functions within the Center. Greets patients and other visitors, answers and routes calls to appropriate staff. Maintains all patient communication needs including scheduling, rescheduling, and appointment reminders. Also works and schedules for provider, according to the care continuum model. Obtains and verifies patient insurance information, to include pre-certifications and pre-authorizations for services and enters data in appropriate databases. Collects and enters patient charges in databases. Verifies and reconciles charges as directed, prepares monthly patient survey data and appropriate documentation, then transmits to providers. Assembles new patient charts, maintains and files existing patient charts, and spot checks charts for data completeness and signatures. Coordinates/schedules ancillary testing with other hospital departments. Arranges for patient transportation, as needed. Maintains office equipment and supplies as needed, and medical supplies as directed. Clinical Functions: Under the direction of the RN/Provider, provides wound-related patient care as approved by hospital protocols, Policies & Procedures and scope of practice and with documented competencies where necessary May assist with intake and discharge within scope of practice and according to hospital bylaws and completion of appropriate skills competencies May perform hyperbaric oxygen therapy related duties, as needed, after completing the required Healogics hyperbaric training and completion of required skills competency May assist in Vein Clinic within scope of practice after Healogics Vein Clinic training completed (if applicable) Gathers patient information. Gathers necessary equipment and supplies for the RN or provider. Reports quality of care issues to Clinical Nurse Manager Communicates as needed with all team members regarding therapeutic interventions to ensure quality of care. May function as a Documentation Assistant (scribe) in accordance with Healogics policy Performs other duties as required. Required Education, Experience and Credentials: High School Diploma or General Education Development (GED); Associate's degree preferred Graduate from a Certified Medical Assistant (CMA), Emergency Medical Technician (EMT) or Certified Nursing Assistant (CNA) program approved by the Commission on Accreditation of Allied Health Program (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES). Current CMA, CNA or EMT Certification licensed in the state of employment - to be maintained throughout the duration of employment in the position Minimum of Two (2) or more years office administration experience is required; Preferably in a medical setting, acute hospital, rehabilitation hospital, or skilled nursing unit. Prior medical coding experience preferred Required Knowledge, Skills and Abilities: Demonstrated competency in BLS (Basic Life Support) Proficient in Microsoft Office (Word, Excel, Outlook) Good customer, interpersonal and communication skills, both orally and in writing Organization and time-management skills Basic math skills Attention to details Ability to maintain confidentiality Ability to work in fast paced environment and to work on multiple projects at the same time Ability to work with others and in a team environment Clinical Patient Navigator- Medical Office Coordinator Physical Demands: Being in a stationary position for extended periods of time (4 hours or more) Viewing computer screen for extended periods of time (4 hours or more) Keying frequently on a computer for 4 hours or more Reading Lifting/moving items up to 75 pounds with equipment assistance Pushing/pulling Bending/stooping Communicating Writing Close, distance and peripheral vision Reaching/grasping/touching with hands Detecting sounds by ear Repetitive motions Work Environment: Primarily indoors environment Patient care environment Exposure to Hazards (blood borne pathogens, toxic chemicals, flammable explosive gases, etc) Exposure to mechanical equipment Proximity to moving objects Clinical Patient Navigator- Medical Office Coordinator The hourly rate for this position generally ranges between $19.07-$25.13 Per Hour This range is an estimate, based on potential employee qualifications: education, experience, geography as well as operational needs and other considerations permitted by law. If you are a current employee, to submit a job application, you need to apply as an internal candidate in Workday via the “Jobs Hub”.

Unit Clerk (Job Number: 549799) Description At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job SummaryProvides clerical support and services to meet the specific needs of the UnitEssential Functions Performs clerical functions for the nursing unit within the unit secretary's sphere of responsibility Answers the telephone, take messages and communicates messages to the appropriate person in a timely manner Answers call lights and communicates messages to the appropriate person in a timely manner Under direction of a nurse, schedules patient tests, procedures and activities Prepares admission charts/records. Assemble charts for new admissions with all appropriate forms Labels chart with correct patient and physician information Processes patient orders as appropriate Processes patient discharge orders. Make copy of medical record for accepting facility as required by policy Disassembles patient chart and sends chart to medical records after patient discharge Orders supplies under direction of the nurse manager or charge nurse Assist physicians as needed Prepares and keeps current census sheets Knowledge/Skills/Abilities/Expectations Knowledge of medical terminology Ability to maintain confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected Ability to work under stress and to respond quickly in emergency situations. Ability to work cooperatively as a member of a team Demonstrates a high level of interpersonal skills when working or interacting with patients, their families and other staff members Approximate percent of time required to travel, 0%Must read, write and speak fluent EnglishMust have good and regular attendance Performs other related duties as assigned Qualifications EducationHigh School diploma or equivalent Licenses/CertificationsNone Experience1 year recent Unit Secretary and Nursing Assistant experience in an acute care setting preferred Job: Administrative/Clerical/SecretarialPrimary Location: TX-Harlingen-Solara Hospital - HarlingenOrganization: 7220 - Solara Hospital - HarlingenShift: Night

Job Description Duties and Responsibilities include but are not limited to: Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary information in the patients EMR. Enters all of patient information into the medical billing system. Maintains appointment schedule and follows office scheduling policies. Communicates with patient and providers. Scheduling, canceling, and rescheduling patient appointments. Reminding patients of upcoming appointments and tracking missed appointments. Answering multiple telephones and accurately documenting messages. Forwarding telephone calls appropriately and following up on return calls. Checking-in patients and properly documenting registration. Insurance verification and verification of patient's demographics. Collecting co-pays and cash from patients, getting authorization on credit cards. Entering charges, payments, and balancing the day in the computer. Maintains work area and lobby in neat and orderly manner. Attends meetings as required. Performs related work as required. Practice and adhere to HIPPA regulations. Powered by JazzHR XlW9N2Zwef

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Spanish Speaking Medical Office Administrator looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Position Summary: Check-in/Check-out, Insurance verification Scheduling appointments, Directing busy phone lines Relaying messages to the physicians Working collaboratively with office staff to ensure the best quality of healthcare is given to our patients Hours for this Position: Monday-Friday, 8:00am-5:00pm Interviews are being held ASAP Advantages of this Opportunity: Get to work with one of the nation's most prestigious Durable Medical Equipment companies! Unlimited growth opportunities! Comprehensive benefits for all full-time, permanent employees! Work with a company that has been successfully established for over 150 years and has locations in all 50 states! Salary: $12-$17/hr WILL BE NEGOTIATED BASED ON EXPERIENCE Qualifications What We Look For: At least two years of medical front office administrative/clerical experience (answering phones, scheduling appointments, verifying insurance, handling medical records, etc.) EMR background, take charge yet friendly personality! Excellent customer service skills Additional Information Want to know more? For immediate consideration please click APPLY NOW and attach a resume

Job Description About the Role: The Receptionist plays a crucial role in ensuring the smooth operation of our front office and is often the first point of contact for clients and visitors. This position is responsible for managing multi-line phone systems, greeting clients, and providing exceptional customer service. The Receptionist will handle various administrative tasks, ensuring that all inquiries are addressed promptly and efficiently. By maintaining a welcoming environment and facilitating communication between departments, the Receptionist contributes significantly to the overall productivity of the organization. Ultimately, this role is vital in creating a positive first impression and supporting the daily operations of the office. Minimum Qualifications: High school diploma or equivalent. Proven experience as a receptionist or in a similar administrative role. Proficiency in using multi-line phone systems and general office equipment. Bilingual Preferred Qualifications: Experience in a customer service-oriented environment. Familiarity with insurance basics. Additional certifications in office administration or customer service. Responsibilities: Answer and direct incoming calls on a multi-line phone system with professionalism and courtesy. Greet clients and visitors, ensuring they feel welcomed and attended to upon arrival. Perform general administrative duties, including filing, data entry, and managing office supplies. Maintain the reception area in a tidy and organized manner, reflecting the company's professional image. Assist with scheduling appointments and coordinating meetings for staff as needed. Skills: The required skills for this position, such as multi-line phone management and phone etiquette, are essential for handling a high volume of calls and ensuring that each caller receives the attention they deserve. Receptionist duties encompass a variety of tasks, from greeting clients to performing general administrative functions, which require strong organizational skills and attention to detail. Proficiency in using a copy machine and other office equipment is necessary for efficiently managing daily tasks and supporting the team. Excellent communication skills are vital for interacting with clients and colleagues, fostering a positive and professional atmosphere. Preferred skills, such as familiarity with office management software, enhance the Receptionist's ability to streamline processes and improve overall office efficiency. Benefits: Medical, Vision, and Dental Insurance Employer-Paid Life Insurance Company Match 401k Paid Time Off Paid Holidays 40 hours per week and requires availability between clinic hours of operation: 9:00AM-7:00PM, Monday-Friday, with a rotating shift schedule.

Responsible for greeting and registering patients in a caring and warm manner, handle in-coming patient telephone calls, scheduling appointments, handling patient queries, collecting and obtaining accurate insurance information, and time of service collections as required. Description of Duties * Acts as the first point of contact for patients in the clinical setting and provides high-level customer service consistently to both internal and external customers, while upholding UT Health RGV's mission, values, and promoting service lines. * Accurately and completely registers patients by obtaining patient demographic information, while maintaining patient confidentiality in according with HIPAA guidelines. * Responsible for scheduling, rescheduling, and cancelling all patient appointments as needed and when appropriate to maximize patient flow and clinic efficiency. * Responsible for answering incoming calls in a professional, timely manner, ensuring caller's needs are met and accurate information is relayed and obtained. * Completes reminder calls as needed; greets incoming patients and visitors in person or on the telephone and promotes active listenings responsively to patient concerns or complaints and provides or seeks appropriate remedies while promoting quality care. * Check's in and check's out patients through the appropriate appointment workflows, including verifying patient insurance eligibility, scanning all necessary identification into the EMR system, and ensuring completion and accuracy of patient registration forms. * Performs all necessary daily check-in and checkout tasks as required for reconciliation purposes, including next day preparation of charts, deposit reconciliation, and charge entry. * Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax, and mail. * Verifies patient insurance eligibility and benefits through various payers, including commercial insurances, Medicaid, and Medicare. * Obtains the necessary prior authorizations, referrals, and other insurance documentation needed for all visits as required by the insurance carrier. * Performs all Time-of-Service collections including collecting copays, deductibles, and outstanding balances due on the account. * Educates the patient/responsible parties regarding billing processes, financial responsibilities, third party benefit information and, provides estimates of out-of-pocket costs to patients. * Establishes payment plans for outstanding balances and prepayment plans for future services; refers patients to Financial Counselors and screens for charity programs when appropriate. * Answers frequently asked questions regarding clinic services and appointment related information and is seen as a source of knowledge to both internal and external customers and knows when to escalate questions and concerns. * Demonstrates respectful, courteous, professional, and appropriate behavior that represents the core values of UT Health RGV and supports the image, mission, and goals of the clinical enterprise. * May be required to provide coverage at various clinical sites as needed. * Performs other administrative duties as assigned. Supervision Received General supervision from assigned supervisor. Supervision Given May supervise assigned support staff. Required Education High School Diploma or equivalent. Preferred Education Bi-lingual (English/Spanish) Licenses/Certifications Preferred: Completion of Medical Office Specialist certificate program or Medical Administrative Assistant or closely related. Required Experience Six (6) months of medical front-office, and/or receptionist experience in patient registration, scheduling, providing customer service, and/or insurance verification and eligibility experience or two (2) years of direct customer service. Preferred Experience Previous experience with insurance verification and eligibility with scheduling in a high-volume environment. Experience obtained in healthcare setting. Equipment Use of standard office equipment. Exceptional computer experience and skills required. Intermediate level skill in Microsoft Office Suite, and ability to navigate an EMR system. Working Conditions Needs to be able to successfully perform all required duties. Office/Clinical Environment; some travel and weekend work may be required. May be exposed to airborne illnesses when encountering patients. Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Must be able to sit for long periods of time. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley. Other Tact, diplomacy, discretion, and confidentiality of medical information required in all matters. Physical Capabilities N/A Employment Category Full-Time Minimum Salary Commensurate with Experience Posted Salary Commensurate with Experience Position Available Date 12/01/2025 Grant Funded Position No If Yes, Provide Grant Expiration Date

Unit Clerk (Job Number: 549799) Description At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job SummaryProvides clerical support and services to meet the specific needs of the UnitEssential Functions Performs clerical functions for the nursing unit within the unit secretary's sphere of responsibility Answers the telephone, take messages and communicates messages to the appropriate person in a timely manner Answers call lights and communicates messages to the appropriate person in a timely manner Under direction of a nurse, schedules patient tests, procedures and activities Prepares admission charts/records. Assemble charts for new admissions with all appropriate forms Labels chart with correct patient and physician information Processes patient orders as appropriate Processes patient discharge orders. Make copy of medical record for accepting facility as required by policy Disassembles patient chart and sends chart to medical records after patient discharge Orders supplies under direction of the nurse manager or charge nurse Assist physicians as needed Prepares and keeps current census sheets Knowledge/Skills/Abilities/Expectations Knowledge of medical terminology Ability to maintain confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected Ability to work under stress and to respond quickly in emergency situations. Ability to work cooperatively as a member of a team Demonstrates a high level of interpersonal skills when working or interacting with patients, their families and other staff members Approximate percent of time required to travel, 0%Must read, write and speak fluent EnglishMust have good and regular attendance Performs other related duties as assigned Qualifications EducationHigh School diploma or equivalent Licenses/CertificationsNone Experience1 year recent Unit Secretary and Nursing Assistant experience in an acute care setting preferred Job: Administrative/Clerical/SecretarialPrimary Location: TX-Harlingen-Solara Hospital - HarlingenOrganization: 7220 - Solara Hospital - HarlingenShift: Night

At ScionHealth, we empower our caregivers to do what they do best. We value every voice by caring deeply for every patient and each other. We show courage by running toward the challenge and we lean into new ideas by embracing curiosity and question asking. Together, we create our culture by living our values in our day-to-day interactions with our patients and teammates. Job Summary * Provides clerical support and services to meet the specific needs of the Unit Essential Functions * Performs clerical functions for the nursing unit within the unit secretary's sphere of responsibility * Answers the telephone, take messages and communicates messages to the appropriate person in a timely manner * Answers call lights and communicates messages to the appropriate person in a timely manner * Under direction of a nurse, schedules patient tests, procedures and activities * Prepares admission charts/records. Assemble charts for new admissions with all appropriate forms * Labels chart with correct patient and physician information * Processes patient orders as appropriate * Processes patient discharge orders. Make copy of medical record for accepting facility as required by policy * Disassembles patient chart and sends chart to medical records after patient discharge * Orders supplies under direction of the nurse manager or charge nurse * Assist physicians as needed * Prepares and keeps current census sheets Knowledge/Skills/Abilities/Expectations * Knowledge of medical terminology * Ability to maintain confidentiality of all patient and/or employee information to assure patient and/or employee rights are protected * Ability to work under stress and to respond quickly in emergency situations. Ability to work cooperatively as a member of a team * Demonstrates a high level of interpersonal skills when working or interacting with patients, their families and other staff members * Approximate percent of time required to travel, 0% * Must read, write and speak fluent English * Must have good and regular attendance * Performs other related duties as assigned Qualifications Education * High School diploma or equivalent Licenses/Certifications * None Experience * 1 year recent Unit Secretary and Nursing Assistant experience in an acute care setting preferred

TJJD - Clerk II - Regulation Safety Unit- (EVN) -54687 (00054687) Organization: TEXAS JUVENILE JUSTICE DEPARTMENT Primary Location: Texas-Edinburg Work Locations: Evins 3801 E Monte Cristo Road Edinburg 78541 Job: Office and Administrative Support Employee Status: Regular Schedule: Full-time Standard Hours Per Week: 40. 00 State Job Code: 0057 Salary Admin Plan: A Grade: 09 Salary (Pay Basis): 3,016. 80 - 3,016. 80 (Monthly) Number of Openings: 1 Overtime Status: Non-exempt Job Posting: Dec 11, 2025, 5:19:16 PM Closing Date: Dec 19, 2025, 5:59:00 AM Description HOW TO APPLYComplete a State of Texas Application for Employment and the following additional forms (available at *********** tjjd. texas. gov/index. php/doc-library/category/304-forms):TJJD Employment Application Supplement (HR-003) Child Abuse Registry Check Consent Form (HR-028) Disclosure of PREA Employment Standards Violation (HR-975) Authorization to Release Information (HR-074) Failure to complete and submit the above forms will cause delays in your consideration for this position. Apply Online at ************** taleo. net/careersection/644/jobdetail. ftl?job=00054687&tz=GMT-05:00 and attach to the application the above additional forms along with copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). Apply through Work-In-Texas at ************ workintexas. com/vosnet/loginintro. aspx. You will also need to complete and attach to the application the supplemental questions/forms indicated above along with a copies of high school/college diploma(s), copy of official college transcripts, any licenses/certifications, and, if a military veteran, any Certificate of Release or Discharge from Active Duty (DD Form 214). The additional forms are available at: ************ tjjd. texas. gov/careers and can be submitted via email to HRJobsevins@TJJD. Texas. gov. PLEASE NOTEYour job application must be completely filled out and include all employment, do not limit employment to the past 10-15 years. Your application must contain complete job histories, which include job titles, name of employer, dates of employment (month & year), supervisor's name and phone number, and a description of duties performed, and whether it was full-time or part-time and hours per week. If any of this information is not provided, your application may be rejected as incomplete. Resumes do not take the place of this required information. Applicants must be able to pass a Criminal Background Check and any other requirements listed under Minimum Qualifications. BENEFITSState of Texas Benefits and Retirement Information can be found at ************ ers. texas. gov. Benefits include: Retirement plan, paid group health & life insurance for employee, paid holidays, paid vacation leave, paid sick leave, longevity pay, educational assistance program, employee assistance program. Optional add-on benefits include: Dental, Vision, Optional Life Insurance, Voluntary AD&D Insurance, Dependent Health & Life insurance, Health & Dependent care flexible spending accounts, etc. Additionally, certain designated positions are eligible for hazardous duty pay, career ladder advancements, and free meals while on duty. GENERAL DESCRIPTIONPerforms complex (journey-level) clerical work in areas such as bookkeeping, inventory control, statistics, employment, human resources, purchasing, mail processing, or accounting. Work involves compiling and tabulating data, entering data into automated systems, checking documents for accuracy, transporting documents and/or stock and inventory, maintaining files, and assisting staff and the public in completing forms/documents. May train others. Works under general supervision with limited latitude for the use of initiative and independent judgment. May be required to work in excess of 40 hours per work week. ESSENTIAL DUTIESAnswers and routes incoming phone calls, takes messages, greets and directs visitors to the appropriate staff. Coordinates and schedules appointments as needed. Prepares, reviews, and proofs correspondence, reports, purchase/work orders, summaries, manuals, brochures, vouchers, journals, records, and other related forms. Reviews completed forms for signatures and proper entries. Answers inquiries regarding policies and procedures, assists the public and staff in filling out forms, and provides information to the public by mail or phone. Maintains files, materials, reports, and supplies. Opens and distributes incoming mail, prepares mail-outs, processes outgoing mail, and maintains records on postage, registered mail, and packages. Performs data entry, editing, maintenance, verification, retrieval, and inquiry/searches. Collects, monitors, and maintains informational/statistical data in manual or automated systems. Tracks and monitors requests, requisitions, work orders, etc. , and takes appropriate follow-up action. May arrange scheduling, transfer, and display of surplus property. May pick up and deliver documents, supplies, equipment, or materials. May assist in conducting physical inventory of stock, supplies, equipment, and/or fixed assets. Performs a variety of related duties not listed, to be determined and assigned as needed. Performs all duties in compliance with agency safety policies and procedures:Reports safety hazards and corrects hazards when possible. Completes required documentation in the event of an accident/injury within requested timeframes. Attends work on a regular and predictable schedule in accordance with agency attendance and leave policies. Actively embody and support the Texas Model by demonstrating its core values in daily tasks and interactions with others. Qualifications MINIMUM QUALIFICATIONSExperience in secretarial, clerical, or general office work in a field relevant to the assignment. This position is subject to mandatory pre-employment drug testing and any offer of employment is contingent upon acceptable results from a drug screen conducted for the agency. PHYSICAL DEMANDS AND WORKING CONDITIONSThe following physical demands and working conditions are representative of those encountered and/or necessary for the employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. AnalyzingAbility to communicate effectively, orally and in writing Ability to see Ability to hear (with or without aid) Heavy lifting, up to 25 lbs. Heavy carrying, up to 25 lbs. PullingPushingStandingSittingRepeated bending Identify colors Dept perception Operate motor equipment Reaching above shoulder Manual/finger dexterity Dual simultaneous grasping AlphabetizingKNOWLEDGE, SKILLS, & ABILITIESKnowledge of:Office procedures. Or ability to acquire knowledge of state/agency administrative, financial, purchasing, or warehousing policies and procedures. Spelling, punctuation, grammar, and arithmetic. Business or program terminology, methods, and procedures. Records management techniques and procedures. Skill in:Use of a personal computer, applicable software, and other standard office equipment. Answering phones and greeting visitors. Ability to:Prepare and maintain records, files, and reports. Transfer stock, supplies, and/or equipment from one location to another. Make arithmetic computations. Perform data entry functions. Type with appropriate speed and accuracy for assignments. Maintain strict confidentiality with sensitive material. Prioritize and manage multiple tasks. Plan, organize, and coordinate work assignments and meet deadlines. Identify errors and initiate resolution. Understand and follow complex written and oral instructions. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships with others. Work in a high stress environment and readily adapt to change. Compose, prepare, and proofread correspondence, documents, forms, reports, and manuals Train others. Work in excess of 40 hours per work week and travel occasionally. VETERANSIn order to receive veteran's preference, a copy of your DD Form 214 (Certificate of Release or Discharge from Active Duty), VA disability rating (if applicable), or a DD Form 1300 (Report of Casualty) must be attached to your application. Go to ************************** com/, ************ onetonline. org/, or *********** careeronestop. org/ for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Additional Military Occupational Specialty (MOS) Code or Crosswalk information is available from the Texas State Auditor's Office at Administrative Support MOS Codes. SPONSORSHIPCandidates must be eligible to work in the United States without requiring sponsorship. ADDITIONAL INFORMATIONIf you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request. Only candidates selected for an interview will be contacted. Due to the high volume of applications, we do not accept telephone calls. If you submitted your application through the CAPPS Career Center (************** taleo. net/careersection/ex/jobsearch. ftl?lang=en), you may also check the status of your application by accessing your profile and selecting My Jobpage and selecting My Submissions. Thank you for considering employment with the Texas Juvenile Justice Department. AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYERThe Texas Juvenile Justice Department does not discriminate on the basis of race, color, religion, sex, national origin, age, or disability in employment or the provision of services.

Patient Service Representative (PSR) Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Spanish Speaking Medical Office Administrator looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Position Summary: Check-in/Check-out, Insurance verification Scheduling appointments, Directing busy phone lines Relaying messages to the physicians Working collaboratively with office staff to ensure the best quality of healthcare is given to our patients Hours for this Position: Monday-Friday, 8:00am-5:00pm Interviews are being held ASAP Advantages of this Opportunity: Get to work with one of the nation's most prestigious Durable Medical Equipment companies! Unlimited growth opportunities! Comprehensive benefits for all full-time, permanent employees! Work with a company that has been successfully established for over 150 years and has locations in all 50 states! Salary: $12-$17/hr WILL BE NEGOTIATED BASED ON EXPERIENCE Qualifications What We Look For: At least two years of medical front office administrative/clerical experience (answering phones, scheduling appointments, verifying insurance, handling medical records, etc.) EMR background, take charge yet friendly personality! Excellent customer service skills Additional Information Want to know more? For immediate consideration please click APPLY NOW and attach a resume

Duties and Responsibilities include but are not limited to: Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates necessary information in the patients EMR. Enters all of patient information into the medical billing system. Maintains appointment schedule and follows office scheduling policies. Communicates with patient and providers. Scheduling, canceling, and rescheduling patient appointments. Reminding patients of upcoming appointments and tracking missed appointments. Answering multiple telephones and accurately documenting messages. Forwarding telephone calls appropriately and following up on return calls. Checking-in patients and properly documenting registration. Insurance verification and verification of patient's demographics. Collecting co-pays and cash from patients, getting authorization on credit cards. Entering charges, payments, and balancing the day in the computer. Maintains work area and lobby in neat and orderly manner. Attends meetings as required. Performs related work as required. Practice and adhere to HIPPA regulations.

Responsibilities Performs the primary functions of a Central Scheduling Specialist within the Central Scheduling Department for outpatient ancillary/surgical departments by demonstrating knowledge in computer software, coding, and outpatient procedures. The Central Scheduling Specialist will work closely with ancillary departments, patients, and physician offices. Will manage a high volume of incoming calls to schedule services. Registers patients and verifies benefits. The Centralized Scheduling Specialist routinely works Monday through Friday, and can be assigned to work after hours if needed. (This contains the most relevant duties and responsibilities and does not exclude other assignments not mentioned.) Qualifications QUALIFICATIONS: 1. Two (2) years of healthcare experience in PAS, Scheduling & PFS, or physician office preferred. 2. Knowledge of ICD and CPT coding. Certified Medical Coder or minimum one year physician coding strongly preferred. 4. Verbal ability is required to communicate effectively with other staff members and hospital personnel. 5. Computer/Typing skills, knowledge of Microsoft Office. Able to create spreadsheets in Excel. 6. Willingness to be cross trained to other areas 7. Must demonstrate commitment and adherence to STHS's Compliance Program and Code of Conduct through compliance with all policies and procedures, the Code of Conduct, attendance at required training and immediately reporting suspected compliance issue(s) to the Compliance Officer. EDUCATION / LICENSURE: 1. High School diploma or GED. 2. Associate's degree preferred. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or **************. Authorized by Corporate Human Resources

Responsible for greeting and registering patients in a caring and warm manner, handle in-coming patient telephone calls, scheduling appointments, handling patient queries, collecting and obtaining accurate insurance information, and time of service collections as required. Description of Duties * Acts as the first point of contact for patients in the clinical setting and provides high-level customer service consistently to both internal and external customers, while upholding UT Health RGV's mission, values, and promoting service lines. * Accurately and completely registers patients by obtaining patient demographic information, while maintaining patient confidentiality in according with HIPAA guidelines. * Responsible for scheduling, rescheduling, and cancelling all patient appointments as needed and when appropriate to maximize patient flow and clinic efficiency. * Responsible for answering incoming calls in a professional, timely manner, ensuring caller's needs are met and accurate information is relayed and obtained. * Completes reminder calls as needed; greets incoming patients and visitors in person or on the telephone and promotes active listenings responsively to patient concerns or complaints and provides or seeks appropriate remedies while promoting quality care. * Check's in and check's out patients through the appropriate appointment workflows, including verifying patient insurance eligibility, scanning all necessary identification into the EMR system, and ensuring completion and accuracy of patient registration forms. * Performs all necessary daily check-in and checkout tasks as required for reconciliation purposes, including next day preparation of charts, deposit reconciliation, and charge entry. * Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax, and mail. * Verifies patient insurance eligibility and benefits through various payers, including commercial insurances, Medicaid, and Medicare. * Obtains the necessary prior authorizations, referrals, and other insurance documentation needed for all visits as required by the insurance carrier. * Performs all Time-of-Service collections including collecting copays, deductibles, and outstanding balances due on the account. * Educates the patient/responsible parties regarding billing processes, financial responsibilities, third party benefit information and, provides estimates of out-of-pocket costs to patients. * Establishes payment plans for outstanding balances and prepayment plans for future services; refers patients to Financial Counselors and screens for charity programs when appropriate. * Answers frequently asked questions regarding clinic services and appointment related information and is seen as a source of knowledge to both internal and external customers and knows when to escalate questions and concerns. * Demonstrates respectful, courteous, professional, and appropriate behavior that represents the core values of UT Health RGV and supports the image, mission, and goals of the clinical enterprise. * May be required to provide coverage at various clinical sites as needed. * Performs other administrative duties as assigned. Supervision Received General supervision from assigned supervisor. Supervision Given May supervise assigned support staff. Required Education High School Diploma or equivalent. Preferred Education Bi-lingual (English/Spanish) Licenses/Certifications Preferred: Completion of Medical Office Specialist certificate program or Medical Administrative Assistant or closely related. Required Experience Six (6) months of medical front-office, and/or receptionist experience in patient registration, scheduling, providing customer service, and/or insurance verification and eligibility experience or two (2) years of direct customer service. Preferred Experience Previous experience with insurance verification and eligibility with scheduling in a high-volume environment. Experience obtained in healthcare setting. Equipment Use of standard office equipment. Exceptional computer experience and skills required. Intermediate level skill in Microsoft Office Suite, and ability to navigate an EMR system. Working Conditions Needs to be able to successfully perform all required duties. Office/Clinical Environment; some travel and weekend work may be required. May be exposed to airborne illnesses when encountering patients. Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Must be able to sit for long periods of time. UTRGV is a distributed institution, which requires presence at multiple locations throughout the Rio Grande Valley. Other Tact, diplomacy, discretion, and confidentiality of medical information required in all matters. Physical Capabilities N/A Employment Category Full-Time Minimum Salary Commensurate with Experience Posted Salary Commensurate with Experience Position Available Date 01/05/2026 Grant Funded Position No If Yes, Provide Grant Expiration Date