Medical Records Coordinator
Medical records clerk job in Charlotte, NC
A boutique personal injury law firm is seeking a Medical Records Coordinator in the North Lake area.
This is a direct hire full time in office position with an hourly rate of $15-$17. M-F
Position will consist of filing medical records both digitally and paper as well as keeping them updated. We're looking for strong typing and data entry skills. Tech savvy and fast paced. Medical records/ legal experience not required but a strong plus.
Electronic Medical Records Specialist Lead
Medical records clerk job in Charlotte, NC
What We Offer Why This Role Matters As an EMR Specialist Lead, you will be part of a team of HIM professionals dedicated to ensuring the integrity, accessibility, and compliance of patient health records. You will play a critical role in supporting patient care by driving accuracy, efficiency, and adherence to regulations across the HIM function.
What You'll Do Location: ONSITE at Presbyterian Medical Center and other facilities within the Charlotte region Schedule - Monday - Friday, 8:30am - 5:00pm, rotating weekends as needed.
Develop, implement, maintain and monitor information management standards and systems to support the patient record.
Assist with scheduling and staffing, lead and facilitate weekly team huddles, monitor and audit work flows, provide ongoing team member education and train new employees.
Provide team coverage as needed performing EMR Specialist duties including: discharge unit rounding, quality compliance reviews, prepping, scanning, and indexing of medical documents into the electronic medical record (EMR) systems, including HIMSS7 unit scanning, department phone coverage, order medical records from off-site vendors and support accurate and secure patient records by monitoring and maintaining information management standards and systems, on-site release of information (ROI) tasks for walk-in requests, continuity of care, and incoming mail.
Deliver professional customer service to callers and visitors of the Health Information Management department, addressing inquiries and resolving issues promptly.
Support all on-site Health Information Management (HIM) workflows within acute care settings, ensuring seamless departmental operations.
Collaborate with cross-functional teams to resolve workflow-related issues and maintain efficient departmental operations.
Adapt to additional HIM responsibilities as needed to support dynamic healthcare environments.
What You'll Need Required: High School Diploma or GED.
3+ years of equivalent work experience with similar work assignments roles and responsibilities.
Zero years of experience with RHIT or RHIA licensure.
Able to drive/travel to multiple locations/facilities as needed.
Excellent analytical and customer service skills.
Able to successfully complete generic and department-specific skills validation, competency testing and standardized productivity metrics/goals.
Able to multitask and work independently with limited supervision.
Strong working knowledge of HIPAA requirements.
Comfortable in a computer-based workflow, with working knowledge and/or familiarity with acute care medical records and hospital regulatory environment.
Preferred: RHIT licensure.
Associate Degree.
Experience with the EPIC EHR and/or Hyland On Base scanning application.
What's In It for You Growth and development opportunities within the Health Information Management department.
Comprehensive benefits include health, dental, vision, and life insurance.
Retirement fund with matching contributions.
Future Forward Program offering upfront tuition assistance for qualifying team members.
Employee assistance programs and discounts.
Job Opening ID 129832
Auto-ApplyHealth Information Management Clerk
Medical records clerk job in Gastonia, NC
We are looking for a Health Information Management Clerk to join our family. Under the direct supervision of the Health Information Management Manager, this position is responsible for timely and accurate administrative support functions including medical records management, scanning, PHI request, and messaging to both clinical and non-clinical staff.
Benefits:
• Health Insurance
• Dental Benefits
• 403B Retirement Plan
• 403B Retirement Matching
• Paid Time Off
• Holiday Pay
• Long Term Disability
• Life Insurance
• Optional Benefits
• Employee Assistance Program
• Flexible Spending Accounts
Health Information Management Clerk Qualifications
Minimum: The following minimum qualifications are the minimum and necessary to perform this job adequately. However, any equivalent combination of experience, education, and training that provides the necessary knowledge, skills, and abilities would be acceptable, subject to any legal and/or regulatory requirements:
Must be able to sit, stand and walk for long periods
Ability to read and understand the English language
Ability to effectively maintain confidentiality of records and communicate with all levels of personnel
Experience: One year of clerical experience in a medical office setting required. Previous experience working in Medical Records with basic to advanced working knowledge of Privacy laws, HIPAA laws, and Release of Information laws.
Education: High School Diploma or GED certificate required
Certification(s): None
Language: Bilingual is preferred
Additional required skills: Knowledge of medical office operations. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. Proficient in use of all computer software utilized in practice, coding experience a plus.
Health Information Management Clerk Key Responsibilities
1. Must be able to interact with individuals of all cultures and levels of authority through telephonic and in-person encounters.
2. Must be able to explain policy and procedures to external organizations, patients, and staff
3. Must be able to understand and maintain patient confidentiality
4. Perform a variety of complex and routine administrative duties, which include, but not limited to, data entry, accounting for medical information disclosures, filing, copying and distributing information.
5. In-Depth knowledge of the laws and regulations related to the authorization and disclosure of health information and ability to apply said laws and regulations related to the disclosure of health information such as Privacy Act, Freedom of Information Act (FOIA), Health Insurance Portability and Accountability Act (HIPAA)
6. Ability to manage priorities and coordinate work in order to complete duties in an accurate and timely fashion
7. Ability to follow-up on pending issues in order to meet required response times
8. Ability to research and solve difficult questions related to release of health information in an accurate and timely manner
8. Utilize EMR System:
9. Update patient records
10. Scan documents into patient charts in a timely manner
11. Query patient information
12. Extract Medical records for PHI request
13. Patient Message provider/staff
14. Perform other duties as assigned
Kintegra Health Core Requirements
1. Patient First - An approach to care that holds primary, the well-being and desires of the patient
2. Build not Blame - Focusing first on finding fault with the process rather than the person
3. Integrity and Honesty - Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers
4. Cooperation and Flexibility - Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description
5. Culturally Sensitive - Always working toward increasing one's ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one's own culture.
We are an equal opportunity employer and value diversity.
Training & Records Coordinator, Nuclear
Medical records clerk job in Charlotte, NC
Come Build Your Career at Aecon! As a North American leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities.
At Aecon, you can count on:
* Safety Always. Our number one core value. If we can't do it safely, we don't do it at all.
* Integrity. We lead by example, with humility and courage.
* Accountability. We're passionate about delivering on our commitments.
* Inclusion. We provide equitable opportunities for everyone.
We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us!
At Aecon we:
* Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being.
* Believe in helping you build your career through our Aecon University and Leadership Programs.
* Are committed to supporting and investing in inclusive work environments, through initiatives like Diversity, Equity, Inclusion, & Accessibility training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon.
* Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities.
Our business success relies on strong execution and continuous improvement - driven by the diversity, expertise and teamwork of our people. We're always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community!
What is the Opportunity?
At Aecon Engineering Services Inc. (United), we are a team of engineers, builders, planners, and thinkers that design and build today's infrastructure, for tomorrow. We come to work every day committed to drive growth and delivering projects that matter for our clients, ourselves, and our communities. Through our work in the nuclear, conventional generation, renewable and power delivery markets, we create resilient infrastructure to last generations.
In December 2024, United Engineers and Constructors was acquired by Aecon Group Inc. Aecon and United have a proven working relationship and the United team continues to operate in the market as an engineering, procurement and construction (EPC) company.
We are seeking an enthusiastic Nuclear Training and Records Coordinator to support our Power Generation Group in our Charlotte, NC office. Responsibilities include training and records management support to our engineering and design teams working on power generation projects including nuclear plant modifications to new build nuclear and conventional generation.
What You'll Do Here:
PRIMARY RESPONSIBILITIES:
* Nuclear Training Coordinator - Work with Operations on training needs and ensure that staff is trained accordingly.
* Works closely with Operations to identify training needs
* Assigns training and ensures staff is trained accordingly
* Monitors training revisions and works with Operations to determine additional training needs
* Maintains tracking tool
* Identify staff with missing or delinquent training
* Archives training records
SECONDARY RESPONSIBILITIES
* Nuclear Records Coordination
* Works closely with Operations to identify record retention needs
* Hosts routine meetings with Operations to maintain pulse on archiving needs
* Maintains tracking tool/list for each project of records and when they were archived
* Assists with all auditable project documents, training records, CAP Records, etc. as needed
* Performs advanced clerical and administrative support duties for Executive-level management.
* Assignments generally involve work of a confidential nature and require knowledge of the practices and procedures of the function, company products, policies, and programs.
* Assembles and analyzes information, prepares reports, manuals, agendas, correspondence and memoranda.
* Answers mail and inquiries on own initiative, follows up with other departments to ensure that requests are carried out.
* Coordinates activities across departments.
* Arranges and makes notifications of appointments and travel reservations/arrangements.
* Checks and processes expense reports.
* May take dictation and transcribe notes for letters, memos, or reports.
* Prepares materials in final form from very rough and involved drafts which may utilize frequent use of technical terminology and which combine materials from several sources.
* Plans layout of complex reports and statistical tables.
* Interfaces with other Administrative Assistants to share or coordinate workload.
OTHER/SPECIFIC RESPONSIBILITIES:
* Schedule meetings, create/maintain various reports, create/compile presentation material, follow-up, and send memorandums as needed
* Work with the Project(s) and Finance to open project charge codes
* Work with HR and IT and assist with employee onboarding and offboarding activities for the office.
* Work closely with QA management in preparation of nuclear audits and support as needed
* Arrange luncheons and events
* Greet visitors and assist them in the office
* Support projects as needed
* Support Project Directors with Contract Initiations
* Support Project Directors with employee outings
What You Bring To The Team:
* Education: High school diploma or equivalent and advanced secretarial training.
* Experience: 4 years of prior related experience preferred. Requires working knowledge of commonly used PC applications such as word processing, spreadsheets, and databases.
* Proficiency with Microsoft Office - Word, PowerPoint, Outlook, and Excel required
* Level Specific Responsibilities: Under general supervision and acting on own initiative, performs advanced secretarial, clerical, and administrative duties for Executive-level management. Possesses extensive knowledge of office practices and procedures. Possesses and displays the ability to apply techniques, procedures and criteria in carrying out a wide variety of related clerical and administrative tasks for executive management.
Aecon fosters diversity, inclusion and belonging within and across our organization. We consider all applicants for positions without regard to race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law.
We are committed to adhering to the objectives and requirements outlined in the Equal Employment Opportunity Commission (EEOC), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the EEOC and its applicable regulations. Appropriate accommodation under the EEOC will be provided upon request throughout the interview and hiring process.
Outpatient Coder
Medical records clerk job in Charlotte, NC
A client of Insight Global is looking for an outpatient surgical coder. This position will be remote and a 6-month contract with potential to extend and/or convert into a permanent role. Daily responsibilities for this coder will be to review the coding denials (understand if it was coded correctly, if they could add additional codes, etc.) There will no appeal writing just correcting the denials. This coder will primarily be working within the outpatient facility but will be focused on surgical coding as well. This coder will be required to have 3-5 reviews per hour in order to be performing to their standards. This position is remote but this coder must sit in AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, or WY.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- 2-5 years hospital surgical coding
- Experience with outpatient coding
- CCS, CPC, RHIA, RHIT certifications
- Experience working with denials
- Advanced knowledge in medical terminology, anatomy, physiology, pharmacology, and coding guidelines
- Epic experience
Clinical Coder II - Acute Care - Medical Records
Medical records clerk job in Charlotte, NC
00131697
Employment Type: Full Time
Shift: Day
Shift Details: Monday-Friday 8am-5pm
Standard Hours: 40.00
Department Name: Medical Records
Location Details: 9401 Arrowpoint
Job Summary
Remote role. Reviews clinical documentation and diagnostic results as appropriate to abstract data and apply appropriate ICD-9-CM/ICD-10-CM/PCS and CPT 4 codes for reimbursement, external reporting, research, regulatory compliance, medical necessity, CCI, NCCI and other regulatory edits. Code and abstract medical records of low to moderate complexity within the Primary Enterprise acute care facilities.
Essential Functions
Reviews low to moderate complexity medical records to identify the appropriate principal diagnosis and procedures codes, and all appropriate secondary diagnoses and procedure codes, Present on Admission, Hospital Acquired Conditions and Core Measures Indicators for all diagnosis codes.
Measures Indicators for all diagnosis codes.
Facilitates appropriate MS-DRG for inpatient medical records and appropriate APC assignment for outpatient medical records using UHDDS and other facility guidelines.
Reviews charges including Evaluation and Management levels.
Demonstrates the technical competence to use the facility encoder as it interfaces with the hospital mainframe and/or EMR in an on-site or remote setting.
Abstracts coded data and other pertinent fields in the hospital electronic health record.
Ensures the accuracy of data input.
Meets established quality and productivity standards.
Stays abreast of coding principles and regulatory guidelines related to inpatient and/or outpatient coding.
Physical Requirements
Must be able to concentrate and sit for long periods of time while reviewing electronic health records. Daily and weekly deadlines must be met in a fast paced office environment and/or at home environment.
Education, Experience and Certifications.
High School Diploma or GED and courses in Medical Terminology, Anatomy & Physiology and Pharmacology. College degree preferred. One to two years coding experience in acute care setting preferred. Current RHIT, RHIA, CCS, CPC-H, CPC-A, CIC or CCS-P preferred or obtained within one year plus a passing score on the Coding test.
At Atrium Health, formerly Carolinas HealthCare System, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations.
As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve.
Posting Notes: Not Applicable
Atrium Health is an EOE/AA Employer
Certified Peer Specialist
Medical records clerk job in Charlotte, NC
Job DescriptionCertified Peer Specialist
Job Details
Job Type
Full-time
Charlotte, NCDescription
Certified Peer Specialist (CPS) services consist of peer support services; advocacy for Persons in Recovery (PIRs); sharing of coping skills and providing recovery information for PIRs. The CPS performs a wide range of tasks to assist PIRs in regaining control over their own recovery process. This includes but is not limited to the development of natural supports, development of social interactions in the community and management of symptoms that challenge wellness in an individual. A commitment to the RHD values should be demonstrated as job duties are performed.
Reports to: Program Director/Site Supervisor
Essential Duties and Functions
Direct Care
Delivers peer support services such as education, advocacy, and to foster engagement in treatment process
Provide recovery support education for persons enrolled, staff, and family members. This may include but is not limited to:
Wellness Recovery Action Plans (WRAP) for enrollees,
Self-help/mutual peer support groups,
training and orientation of new enrollees,
training and orientation for staff and Team members.
Supporting person centered interventions as identified in service plans for everyone served
As appropriate, may facilitate group therapy sessions such as:
WRAP
Recovery Support Groups
Community Meetings
Symptom and Coping Skills
Assist individuals with independent living preparation.
Administrative
Complete required documentation of services in a timely manner according to agency policy.
Other
Maintain one's own physical, mental, and emotional well-being so that the CPS can function appropriately in the job and can model healthy functioning to those we serve.
Performs other tasks as assigned by leadership team, to support individuals' recovery.
Requirements
Certified Peer Specialist Certification
HS Diploma/GED
At least 2 years working with others in Mental Health Recovery
Maintain 18 credit hours of additional training each year.
Physical requirements
Lifting Requirements
Medium: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects.
Physical requirements
Stand or Sit (stationary position)
Walk
Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)
Climb (stairs/ladders)
Talk/Hear (communicate, converse, convey, express/exchange information)
See (detect, identify, recognize, inspect, assess)
Pushing or Pulling
Repetitive Motion
Reaching (high or low)
Kneel, Stoop, Crouch or Crawl (position self, move)
About Company:Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organizations stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliate's provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment.
Medical Coder
Medical records clerk job in Mooresville, NC
Drive Accuracy. Support Care Teams. Advance Hospice Outcomes.
We are seeking a dedicated Medical Coder to join our team, reporting directly to the Billing Manager. In this role, you will conduct precise and compliant coding activities aligned with company policies, ensuring accurate hospice diagnosis coding and supporting our branches with exceptional service.
Key Responsibilities:
Review diagnosis lists to identify actual or potential coding errors.
Recognize and accurately code diagnoses documented within medical records beyond standard diagnosis lists.
Provide expert guidance to branches for correcting coding errors using standardized coding guidelines.
Collaborate effectively with other coders to achieve team goals.
Adhere strictly to company policies, Coding Guidelines, Coding Clinic advisories, and hospice billing regulations.
Maintain the highest professionalism and discretion in all actions.
Demonstrate excellent communication skills via telephone and email with branches and company leadership.
Manage time efficiently, prioritize assignments, and meet daily productivity goals monitored through scorecards and quality assurance metrics.
Contribute to process improvements and documentation enhancements.
About You
Required Skills and Expertise:
Strong knowledge of ICD-10-CM Guidelines for Coding and Reporting and coding conventions.
Proficient in locating and validating diagnosis codes using coding manuals or electronic ICD-10 databases.
Ability to educate and train team members on proper coding guidelines.
Competency in Microsoft Word, Excel, Outlook, and PowerPoint.
Experience with HomeCare HomeBase software is a plus.
Education and Experience:
Preferred: Minimum of four years recent full-time ICD-10-CM coding experience in home health or hospice settings.
Considered: Candidates with two or fewer years of recent full-time ICD-10-CM coding experience in home health or hospice.
Certifications:
Candidates must hold at least one active credential from the following:
HCS-H
HCS-D
BCHH-C
AAPC
We Offer
Benefits for All Associates (Full-Time, Part-Time & Per Diem):
Competitive Pay
401(k) with Company Match
Career Advancement Opportunities
National & Local Recognition Programs
Teammate Assistance Fund
Additional Full-Time Benefits:
Medical, Dental, Vision Insurance
Mileage Reimbursement or Fleet Vehicle Program
Generous Paid Time Off + 7 Paid Holidays
Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
Free Continuing Education Units (CEUs)
Company-paid Life & Long-Term Disability Insurance
Voluntary Benefits (Pet, Critical Illness, Accident, LTC)
Apply today to become part of a team committed to expanding access, building partnerships, and transforming care through expert medical coding.
Legalese
This is a safety-sensitive position
Employee must meet minimum requirements to be eligible for benefits
Where applicable, employee must meet state specific requirements
We are proud to be an EEO employer
We maintain a drug-free workplace
Location Gentiva Hospice Our Company
At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.
Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.
Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
Home health care: Heartland Home Health
Advanced illness management: Illumia Health
With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.
Auto-ApplyRecords Management Specialist III
Medical records clerk job in Charlotte, NC
Job DescriptionRecords Management Specialist IIIEmployment Type: Full-Time, Mid-LevelDepartment: Office Support CGS is seeking an experienced Records Management Specialist to provide technical, management, and documentation support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities. Skills and attributes for success:- Provides technical support for records management programs, dockets, records center, or other information services under the supervision of a Records Information Manager. - May assist in planning and program development, analysis of records or docket management problems, and design of strategies to meet ongoing records or docket management needs. - Specific technical duties may vary according to the needs of the work site and include, but are not limited to, response to inquiries; collection maintenance and retrieval tasks; metadata review and input; equipment maintenance; and use of automated information systems, such as the Federal Docket Management System (FDMS).
Qualifications:- At Level III, the personnel must have at least three (3) years of records management experience. - Experience with at least one automated information system is required. - A college degree is preferred but not required. Our Commitment:Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems. For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. We care about our employees. Therefore, we offer a comprehensive benefits package.- Health, Dental, and Vision- Life Insurance- 401k- Flexible Spending Account (Health, Dependent Care, and Commuter)- Paid Time Off and Observance of State/Federal Holidays Join our team and become part of government innovation! Explore additional job opportunities with CGS on our Job Board:**************************************** more information about CGS please visit: ************************** or contact:Email: *******************
#CJ
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Easy ApplyRecords Specialist I
Medical records clerk job in Charlotte, NC
Moore & Van Allen PLLC, a dynamic and fast-growing full-service law firm of more than 400 attorneys and professionals, is seeking a Records Specialist I to join its Charlotte, NC office. The role will be responsible for providing foundational support in records and information management. The Records Specialist I focuses on creating, maintaining, and retrieving client/matter files under close supervision, ensuring compliance with firm policies and supporting legal teams with basic file organization and access.
Essential Duties & Responsibilities:
Create, label, and maintain physical and electronic client/matter files.
Retrieve and refile records for staff and attorneys.
Update and maintain data in records databases.
Assist with scanning, indexing, and archiving.
Prepare boxes for off-site storage and track movement.
Support retention and destruction processes.
Perform general clerical and support duties for the department.
Qualifications & Experience:
The successful candidate will have a high school diploma or equivalent; Associates' degree preferred.
1-3 years of previous filing experience (alpha & numeric), customer service, and/or general office experience required.
Inventory management and/or warehouse experience a plus.
Additional education or work experience related to archives and records management, especially within a law firm, preferred.
Must have ability to lift files and boxes up to 30 pounds using a hand truck or cart.
Candidates should have a working knowledge of Microsoft Office Suite.
Physical Requirements:
Light/Medium Exert force 10-25 lbs., frequently; and occasionally up to 30 lbs.
Prolonged standing, frequently lift, carry, push, pull, or move objects are essential to the role.
Frequent standing, walking, pushing, pulling, carrying, reaching, handling, and repetitive fine motor activities.
Occasionally required to bend and stoop, grasping, twisting, reaching, climbing, balancing, crawling, and kneeling.
Rarely (does not exist as regular part of job) required to exert physical effort part of a normal work shift in handling objects over 30 pounds.
The work requires activities occasionally involving the use of portable equipment such as carts, dollies and/or hand trucks.
May need to occasionally work more than the standard 37.5 hours per week to accomplish essential duties of the position. Interested and qualified applicants should apply via our website at ********************************************** Equal Employment Opportunity Employer.
Applicant Disclosures
Family Medical Leave Act Employer: For more information, visit Employee Rights Under the Family and Medical Leave Act
Employee Polygraph Protection Act: For more information, visit Employee Polygraph Protection Act
Employee Rights Under the Fair Labor Standards Act: For more information, visit Employee Rights Under the Fair Labor Standards Act
Full Time Health and Beauty Clerk
Medical records clerk job in Belmont, NC
Full Time Health and Beauty Clerk(Job Number: 2527861) Full-time Description This is a full time position. Primary responsibility is to Take Excellent Care Of Our Customers by satisfying each customer's needs and exceeding their expectations.
This requires a defined level of product knowledge, food preparation skills, sales ability, customer relations skills, and cooperation with fellow associates to create An Incredible Place To Work and Shop.
Responsible for processing/packaging/stocking products according to Grocery/HBC/GM standards, cleaning work areas, providing customer service unloading stock, and reloading salvage.
Customers are among Harris Teeter's most valuable assets.
Every associate represents Harris Teeter to our customers and the public.
The way associates perform their jobs presents an image of the entire Company.
Customers judge Harris Teeter by how they are treated each time they have contact with an associate.
Therefore, one of the top business priorities is to assist any customer or potential customer.
Nothing is more important than being courteous, friendly, helpful, and prompt in the attention given to customers.
Harris Teeter will provide training to all associates who have extensive customer contact.
If a customer wishes to make a specific comment or complaint that you cannot resolve, you are required to direct that person to department management or manager-on-duty for appropriate action.
Remember that all contacts with the public in person, over the telephone, and through any communication reflect not only on an individual associate but on Harris Teeter as a whole.
Positive customer relations will not only enhance the public's image of Harris Teeter, but also pay off in greater customer loyalty and increased sales and profit.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES include the following.
Other duties may be assigned.
CUSTOMER SERVICE Initiate interaction with customers on the sales floor.
Ask the customers questions regarding their shopping needs.
Provide customers information needed to meet their taste and meal requirements.
Follow through on customer requests.
Your job performance is required to demonstrate the highest level of customer service.
Never be rude to a customer under any circumstance.
Follow through on customer requests.
If you cannot say “yes” to a customer's request, bring in department management or the manager-on-duty.
Never turn down business.
Make eye contact with and smile at every customer.
Speak to customers in a genuine, clear, and enthusiastic manner and ask if they found everything they were looking for.
Reflect an appropriate business image to customers and visitors.
How you dress, your grooming and personal cleanliness standards all contribute to that image and also to the morale of your fellow associates.
During business hours or whenever representing Harris Teeter, you are expected to present a clean, neat, and tasteful appearance.
You are required to always dress and groom yourself according to our Company policy that reflects accepted conservative norms.
Be reliable and punctual by reporting for work on time and as scheduled.
When you are absent or late, it places a burden on other associates and can impact productivity and service.
In the rare instances when you cannot avoid being late or are unable to work as scheduled, notify your supervisor or Manager-on-duty two (2) hours in advance of your scheduled start time so that appropriate arrangements can be made.
Unload product from truck according to Receiving and Rotation standards; load salvage on truck as required.
Remove products from storage.
Keep Our Shelves Properly Stocked.
Check merchandising displays regularly to ensure the availability of advertised items.
Sell only in-date products.
Follow Harris Teeter standards regarding merchandising, rotation, dating, and markdown standards and guidelines.
Comply with the Food Safety policy (RO-37).
Communicate in English with customers and fellow associates regarding requests, current sales promotions, marketing campaigns, and essential products.
When a customer asks where a product is located, take the customer to the product.
Inform management of the lack of advertised items and/or samples, incorrect prices, missing signs, departmental changes, and/or other situations as appropriate.
Answer telephones, take customer orders, and provide requested information in a polite and professional manner.
Understand the overall Non-Perishable Department operation.
Adapt to various situations and adjust to shifting priorities.
Be flexible and able to perform multiple tasks.
Complete paperwork accurately and maintain proper records.
Balance taking direction with taking initiative and demonstrate the flexibility required to accomplish the duties of the entire shift.
Provide assistance to fellow associates to complete daily tasks such as unloading trucks, checking in deliveries, taking inventory, restocking and organizing display merchandisers and coolers, and other duties as assigned.
Keep Our Stores Clean.
Comply with Health Department requirements and follow Harris Teeter sanitation procedures.
Follow all safety regulations and help keep the store free of dangerous situations.
Immediately inform store management of all accidents and/or safety hazards.
Record accidents and safety hazards in the designated log.
Ensure that chemicals are handled, mixed, and applied according to directions and in compliance to the Hazard Communication Program Manual.
Be knowledgeable of and perform fixed activities when business is light.
(i.
e.
sweeping, cleaning, blocking, straightening, etc.
) Establish a working and shopping environment of trust, respect, and integrity.
Take Excellent Care Of Your Fellow Associates.
Be a team player.
Support and assist your fellow associates without complaint.
Be open to new ideas and opportunities.
Follow through with any special requests or recommendations from management.
Comply with Company standards, policies, and procedures.
Perform essential job functions throughout scheduled hours.
Qualifications QUALIFICATIONS.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Associates must be at least 16 years of age.
PERSONAL SKILLS.
Exceptional interpersonal skills.
Willingness to participate in and successfully complete required training and to work with the team to increase customer satisfaction and sales.
LANGUAGE SKILLS.
Ability to read and comprehend simple instructions, short correspondence, and memos [in English].
Ability to write simple correspondence [in English].
Ability to effectively present information in one-on-one and small group situations to customers, vendors, and other associates of the organization who only speak English.
MATHEMATICAL SKILLS.
Ability to add and subtract two digit numbers and to perform these operations using units of American money and weight measurement.
REASONING ABILITY.
Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to deal with problems involving a few concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS.
Complete Company's training including but not limited to: new hire orientation, customer service network, safety, and product knowledge.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
RepetitionWeightFrequently - near constant work Up to 10 lbs Intermittently - up to several times an hour Up to 30 lbs Occasionally - up to several times a shift Up to 50 lbs The National Institute of Occupational Safety and Health (NIOSH) has published guidelines for safe lifting.
Based on those, Harris Teeter requires our associates to obtain assistance from a second associate ("team lifting") when lifting any case or object weighing 50lbs or greater.
Harris Teeter also recognizes that some associates may need to obtain assistance with weights under 50lbs, and encourages team lifts for any weight that an associate feels uncomfortable lifting by themselves.
While performing the duties of this job, the associate is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell.
The associate is occasionally required to climb or balance and stoop, kneel, or crouch.
The associate must frequently lift and/or move up to 10 pounds, intermittently lift and/or move up to 30 pounds, occasionally move and/or lift up to 50 pounds, and reaches from 6-72 inches.
Specific vision abilities required by this job include close vision, color, and depth perception.
WORK ENVIRONMENT.
The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the associate is frequently exposed to wet, hot, or cold conditions and moving mechanical parts.
The associate is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals.
The noise level in the work environment is usually moderate.
COMPETENCIES.
To perform the job successfully, an individual is required to demonstrate the following competencies:Adaptability - Adapts to changes in the work environment; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Informs management at least 2 hours before shift begins when going to be late or absent from work.
Customer Service - Provides exceptional customer service even in difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
Diversity - Demonstrates knowledge of Company EEO policy; Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment.
Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds Company values.
Initiative - Volunteers readily; Undertakes self-development activities; Asks for and offers help when needed.
Innovation - Generates suggestions for improving work; Presents ideas and information in a respectful manner.
Interpersonal Skills - Is never rude; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Judgement - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Sets and achieves personal goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence.
Oral Communication - Speaks English clearly and persuasively in positive, negative, and in emergency or other situations in which individuals must speak a common language to promote safety; Listens and gets clarification; Responds appropriately to questions; Demonstrates group presentation skills; Participates in meetings.
Written Communication - Writes clearly and informatively in English; Presents numerical data effectively; Able to read and interpret English-written information.
Organizational Support - Follows policies and procedures; Completes tasks correctly and on time.
Planning/Organizing - Prioritizes work activities; Uses time efficiently.
Problem Solving - Identifies and resolves concerns in a timely manner; Uses reason even when dealing with emotional topics.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.
Teamwork - Balances team and own responsibilities; Is open to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to build knowledge and skills; Shares job knowledge with others.
Primary Location NC-BELMONT-STORE 386 - BELMONT TOWN CENTERJob Health & Beauty Care (HBC) Job Posting Dec 22, 2025, 10:33:12 PM-Dec 30, 2025, 4:59:00 AM
Auto-ApplyHealth Information Technician
Medical records clerk job in Charlotte, NC
The Health Information Technician plays a vital role in managing and organizing health information data. This position is responsible for ensuring the accuracy, accessibility, and security of patient records. The technician will work closely with healthcare professionals to maintain medical records systems, ensuring compliance with regulations and standards. This role requires a keen attention to detail and a strong understanding of medical terminology.
Responsibilities
* Maintain and manage patient health records, ensuring they are complete, accurate, and up-to-date.
* Review and verify the accuracy of medical records and documentation.
* Utilize electronic health record (EHR) systems to input, retrieve, and analyze patient data.
* Ensure compliance with healthcare regulations regarding patient information privacy and security.
* Collaborate with healthcare staff to resolve discrepancies in medical records.
* Assist in the implementation of new health information technologies and systems.
* Train staff on proper documentation practices and use of medical records systems.
Skills
* Proficient understanding of medical terminology to accurately interpret and manage health information.
* Experience in a medical office environment, familiar with healthcare operations and protocols.
* Knowledge of medical records management systems, including electronic health record (EHR) software.
* Strong organizational skills with an emphasis on attention to detail to ensure data accuracy.
* Excellent communication skills for effective collaboration with healthcare professionals.
* Ability to maintain confidentiality and adhere to ethical standards in handling sensitive information.
This position is essential for the smooth operation of healthcare facilities, ensuring that patient information is managed effectively while supporting quality patient care.
CWWCHC is an Equal Opportunity Employer.
Job Type: Full-time
Benefits:
* 401(k)
* Dental insurance
* Health insurance
* Life insurance
* Paid time off
* Vision insurance
Work Location: In person
Medical Receptionist
Medical records clerk job in Charlotte, NC
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $14.00 - $16.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyPatient Services Coordinator-LPN
Medical records clerk job in Rock Hill, SC
**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required Experience/Skills:**
+ Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
+ Have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
+ Must possess a valid state driver's license and automobile liability insurance.
+ Must be currently licensed in the State of employment if applicable.
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$48,900 - $66,200 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Coding Specialist I
Medical records clerk job in Gastonia, NC
Job Summary:##To perform diversified coding of clinic encounters to accurately reflect the services provided in the clinic setting, using#ICD-10-CM and CPT coding conventions including application of Evaluation # Management guidelines, and appropriate modifier usage.
Performs abstract coding functions for each encounter coded by reviewing to validate the documentation supports the codes submitted on claims.
Maintain##a thorough understanding of anatomy and physiology, medical terminology, disease processes, and surgical techniques through participation in continuing education to effectively apply ICD-10-CM/CPT coding guidelines to professional fee billed encounters.
# Qualifications:##Education and formal training:# High school graduate/diploma required.
# Training in ICD-10 and CPT coding conventions.
# Applicants must be eligible for a qualifying certification but has not taken an exam, or has taken and passed an exam but has less than 2 years of experience.
# Qualifying certifications for this position include those offered by AAPC or AHIMA including CPC, RHIA, RHIT, CCS, CCS-P or CPC-A.
# Individuals hired in this position will be moved to a Coding Specialist II position after obtaining 2 years# experience.
##Excellent verbal and written communication skills.
# Must be able to maintain the highest level of confidentiality of sensitive information.
Must have knowledge of Medicare, Medicaid and other payer requirements related to coding and billing claims for services rendered.
# Excellent verbal and written communication skills.
.
# Must be able to maintain the highest level of confidentiality of sensitive information.
Familiar with coding software preferred.
#EOE A M/F/VET/DSABILITY #
Patient Service Representative-1
Medical records clerk job in Charlotte, NC
Oncology Specialists of Charlotte (OSC) is an independent medical oncology practice treating cancer and blood disorders with two offices in Charlotte. Since 2000, OSC has provided leading-edge, compassionate care with a model of quality-innovative treatments for survivorship in cancer and management of blood disorders. The physicians and staff take part in multi-disciplinary care, clinical trials, and peer boards at the hospital, as well as collaborating care with Duke and MD Anderson for the highest level of clinical cancer therapy trials. The OSC team understands the profound impact of cancer on the lives of patients, families, and caregivers and produces the best outcome in delivery and management of healthcare while containing cost factors without excessive healthcare spending and waste. Work for nominated Charlotte Top Doctors in Oncology! We offer a friendly work environment that includes free lunches, PTO, 401k, company-sponsored insurance and health savings account.
Why Join Us? Our team values the work components of every member to create a culture of people helping people and making a difference in our lives and those we serve.
Job Description:
Auto-ApplyPGA Certified STUDIO Performance Specialist
Medical records clerk job in Charlotte, NC
Overview (pay range: 15-23 HR) At PGA TOUR Superstore, we are always looking for enthusiastic, self-motivated, flexible individuals who will share a passion for helping transform our business. As one of the fastest growing specialty retailers, we are dedicated to hiring selfless team players from different backgrounds to influence the growth of our organization. Part of the Arthur M. Blank Family of Businesses, PGA TOUR Superstore continuously strives to create a family culture for our Associates - driven by our vision to inspire people through golf and tennis.
Position Summary
Reporting to the Sales and Service Manager, the STUDIO Performance Specialist delivers world-class service through expert instruction and precision fitting. This hybrid role blends the responsibilities of a Golf Instructor and a Fitting Specialist, ensuring every customer receives a tailored experience that improves their game and drives lasting relationships.
The STUDIO Performance Specialist is responsible for achieving KPIs across both fittings and lessons, proactively growing their client base, and maintaining a fully booked schedule. The role also supports the visual and operational excellence of the STUDIO, leveraging advanced technology and product knowledge to deliver measurable performance results.
Key Responsibilities:
Customer Experience & Engagement
* Engage every customer with world-class service by demonstrating PGA TOUR Superstore's Service Behaviors.
* Build lasting relationships that encourage repeat business and client referrals.
* Educate and inspire customers by connecting instruction and equipment performance to game improvement.
Instruction & Coaching
* Conduct one-on-one lessons, clinics, and group events tailored to player needs, goals, and skill levels.
* Utilize technology such as TrackMan, SAM PuttLab, and USchedule to deliver data-driven instruction.
* Develop personalized lesson plans and track student progress, providing constructive feedback and measurable improvement.
* Proactively organize clinics and performance events to build customer engagement and community participation.
Fitting & Equipment Performance
* Execute professional club fittings using PGA TOUR Superstore's certified fitting techniques and technology.
* Maintain a brand-agnostic approach to ensure customers are fit for the best equipment based on their unique swing data and goals.
* Educate customers on product features, benefits, and performance differences across brands.
* Accurately enter and manage custom orders, ensuring all specifications are documented precisely.
Operational & Visual Excellence
* Maintain all STUDIO areas (simulators, components drawers, putting green) to the highest visual and operational standards.
* Ensure equipment, software, and technology remain functional and calibrated.
* Support front-end operations, including returns, lesson redemptions, loyalty programs, and promotions.
* Stay current on marketing campaigns and merchandising events, executing promotional setups and maintaining accurate displays.
Performance & Business Growth
* Achieve key performance indicators (KPIs) such as:
* Lessons and fittings completed
* Sales per hour and booking percentage
* Clinic participation and conversion to sales
* Proactively grow the STUDIO business through client outreach, networking, and relationship management.
* Provide consistent feedback to the Sales and Service Manager to improve operations, merchandising, and customer experience.
Qualifications and Skills Required
* Certification: Only PGA Members and Apprentices in good standing with the PGA of America are eligible for this role. The candidate must maintain good standing with the PGA for the duration of employment. The candidate may be asked to provide proof of PGA membership in the form of a current membership card or proof of membership dues payment.
* Communication: Strong interpersonal, listening, and verbal/written communication skills with the ability to engage and educate customers.
* Technical Proficiency: Working knowledge of Microsoft Office Suite and fitting/instruction technology (TrackMan, SAM PuttLab, USchedule).
* Organization: Ability to manage multiple priorities, maintain schedules, and meet deadlines.
* Education: High school diploma or equivalent required; PGA certification or equivalent instruction credentials preferred.
* Experience:
* 2+ years of golf instruction and club fitting experience preferred.
* Experience with swing analysis tools and custom club building highly valued.
* Physical Demands: Must be able to stand for extended periods, move throughout the store, lift up to 30 lbs overhead, and work in simulator environments.
* Availability: Must maintain flexible availability, including nights, weekends, and holidays.
* Accountability: Demonstrates strong self-accountability, professionalism, and a proactive drive for results.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
PGA TOUR Superstores is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
We comply with all laws that prohibit discrimination based on race, color, religion, sex/gender, age (40 and over), national origin, ancestry, citizenship status, physical or mental disability, veteran status, marital status, genetic information, and any other legally protected status. Employment discrimination isn't just unlawful, it violates our policies and is not who we are. Every associate at every level in the organization is prohibited from engaging in any form of discrimination.
An associate who believes s/he is being discriminated against should report it immediately to the Human Resources department. The law and our policies prohibit retaliation against anyone for making such a report.
Auto-ApplyPRN Patient Service Representative I - Impact Team
Medical records clerk job in Charlotte, NC
Department:
13267 Enterprise Revenue Cycle - PFS: Patient Access Specialists
Status:
Part time
Benefits Eligible:
No
Hours Per Week:
0
Schedule Details/Additional Information:
Remote PRN, ability to pick up to 40 hours, flexible schedule.
Pay Range
$20.40 - $30.60
EDUCATION/EXPERIENCE: High school diploma or GED required. Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred.
LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A
ESSENTIAL FUNCTIONS:
Delights patients with an engaging and personable experience in all encounters.
By providing a superior patient experience, receives high satisfaction survey scores from patients, at or above goal.
Develops and maintains a solid understanding of the revenue cycle and how patient registration affects the billing process.
Takes advantage of all training provided and ensures expertise in hospital/clinic systems including CarePricer, HIPAA confidentiality, healthcare insurance payer portals and protocols, insurance verification and data entry protocols, which hospital/clinic documents are required for medical and financial compliance, navigating the hospital/clinic and understanding and applying age specific competencies, among others.
Completes the registration process while meeting quality and wait time goals.
This includes obtaining all required information for hospital/clinic records and billing systems, obtaining patient and/or responsible party signatures on registration and providing required information to patients/responsible party concerning Advanced Directives if applicable, Privacy, Medicare and required other compliance or consent forms.
This may also include insurance coverage verification, obtaining authorization for services requiring pre-certification or referral, collecting payments, and/or preparing charts/paperwork for patient visits.
Depending on the assigned client location, may screen patients for Medicaid, Affordable care Act or hospital sponsored financial program and provides appropriate documentation and referral. May provide bedside financial counseling and collection support by telephone for patient balances after discharge.
Depending on the assigned client location, may place an identification wristband on the patient and always follows hospital/clinic patient safety procedures for patient identification and medical record management.
Performs clerical functions as needed, including answering phones, taking messages, chart processing, filing, faxing, etc.
Depending on the assigned client location, may cross-train in patient services for other departments and/or work in other departments to cover for staffing gaps.
Continually serves as nThrive's front line ambassador for ensuring each patient is treated with respect and receives the highest quality care and service.
Supports nThrive's Compliance Program by adhering to policies and procedures pertaining to HIPAA, FDCPA, FCRA and other laws applicable to nThrive's business practices.
This includes becoming familiar with nThrive's Code of Ethics, attending training as required, notifying management or nThrive's Helpline when there is a compliance concern or incident.
HIPAA-compliant handling of patient information.
Demonstrable awareness of confidentiality obligations.
SKILLS/QUALIFICATIONS:
Experience showing initiative, including anticipating customer needs and going the extra mile to ensure an engaging and positive customer experience.
Demonstrated experience communicating effectively with a customer and simplifying complex information.
Experience working with customer support including issue resolution management.
Ability to multi-task and prioritize departmental functions to meet both timed deadlines and quality expectations with great attention to detail.
Demonstrated ability to meet performance objectives.
Ability to cross-train in other patient services departments.
Demonstrated success working both individually and in a team environment.
Demonstrated ability to navigate Internet Explorer and Microsoft Office.
Demonstrated ability to learn new technology, hospital/clinic protocols and commercial/government insurance plans, and to be fully trained and operating independently within the 90-day training period.
The work schedule may vary. The standard schedule for this position is posted, however, schedules can change over time and this role will also be asked to cover shifts as needed for schedule gaps.
Experience working within the registration process in a hospital or physician office setting, including demonstrated success obtaining patient demographic and financial information, handling insurance verification and obtaining authorizations preferred.
Knowledge of commercial and government insurance plans, payer networks, government resources, and medical terminology preferred.
Basic understanding of patient access services and the overall effect on the revenue cycle. An understanding of commercial and government insurance plans, payer networks, government resources, and medical terminology preferred.
WORK ENVIRONMENT:
The noise level in the work environment is usually minimal.
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
PHYSICAL REQUIREMENTS:
0%35%65%tototo35%65%100%N/AActivityXStandingXWalkingXSittingXBendingXReaching with arms XFinger and hand dexterity XTalkingXHearingXSeeingLifting, carrying, pushing and or pulling:X20 lbs. maximum X50 lbs. maximum X100 lbs. maximum
Our Commitment to You:
Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:
Compensation
Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
Premium pay such as shift, on call, and more based on a teammate's job
Incentive pay for select positions
Opportunity for annual increases based on performance
Benefits and more
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
Auto-ApplyPatient Services Coordinator
Medical records clerk job in Charlotte, NC
The Patient Services Coordinator (PSC) serves as the main administrative contact for both patients and clinicians at their assigned center to ensure that the center runs smoothly daily. The PSC will provide excellent clinician and patient support in a pleasant working environment that embody our core values: ICARE-Integrity, Community, Accountability, Results, Enthusiasm.
A detailed description of role responsibilities are outlined below.
Administrative Responsibilities:
• Telephone management: Answer incoming phone calls, assist caller with all requests, connect with other departments when necessary, retrieve and process voice mails, relay all messages to appropriate individuals within 1 business day
• Learn, become proficient and utilize all MPCC systems (AMD, MEND, PETAL, Five9, Company Portal)
• Maintain the center environment to ensure clinician, patient, and shared spaces are used appropriately and kept clean
• Adhere to the Missed Visit Report SOP responsibilities as outlined
• Adhere to the Medical Records Policies and Procedures responsibilities as outlined
• Coordinate lunches with pharmaceutical representatives and Center Directors on center calendar
• Order center and clinical supplies
• Maintain current stock of clinician appointment cards
• Check email and respond to received emails and Teams messages
• Attend all meetings and trainings as assigned
Responsibilities to Clinicians:
• Task clinician messages that need their attention (non-medication patient questions) using the SBAR communication format
• Forward all important patient or referring clinician correspondence to clinician in timely manner
• Task MST messages that need their attention (medication related questions)
• Process and send out pharmacogenetic testing
• Process and send out drug screens
• Administer computerized testing for patients and upload results (CNS-VS and Qb)
• Confirm that Center calendar is current with team member time off requests
Patient Responsibilities:
• Greet patients professionally and respectfully upon entering by adhering to the MPCC Service Excellence Standards
• Check- in patients and ensure clinician is notified of patient's arrival
• Obtain all new patient paperwork, a copy of a photo ID and insurance card (front and back) < OR>
• Confirm each patient's demographic information at each visit (insurance, address, phone number, email)
• Collect the patient's payment for DOS, existing balance and any other payment required.
• Upload patient notes, information, etc. into the patient's charts in AMD
• Notify Prior Authorization department of any requests and follow up as needed
• Prepare, scan, transmit letters and/or documentation as needed
• Manage wait list for patients requesting a sooner appointment
• Schedule and reschedule appointments as necessary
Requirements for Position:
• Travel to different locations and act as additional coverage as needed (primarily float position)
• Excellent communication skills, both verbal and written
• Organized with an ability to multi-task
• Ability to maintain calm and professional demeanor in potentially stressful situations.
• Ability to problem solve
• At least 1 - 2 years working in an office setting (preferably medical) Proficient computer and software skills
Physical Demands and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Demands:
While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, lift, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds.
Work Environment:
While performing the essential functions of the job, the team member comes in contact with patients in a wide variety of circumstances. The team member may be exposed to unpleasant situations including accidents, injuries, illnesses, patient elements and varying or unpredictable situations.
Auto-ApplyPatient Services Coordinator
Medical records clerk job in Charlotte, NC
Metrolina Nephrology Associates is the region's most recognized and experienced nephrology group. The practice has been on the forefront of the treatment and management of kidney disease for more than 40 years. Our extensive network of providers and offices allow our practice to deliver care in an atmosphere that is personal, patient centered, and compassionate.
It is our mission to provide the most comprehensive nephrology services available with a personal commitment to enhance our patients' quality of life through professional activity and dedication.
To attract the best and the brightest, Metrolina has competitive wages and benefits and a generous paid time off package beginning in your first year of employment: 4 weeks (accrued) paid time off PLUS 7 additional paid holidays! We offer two medical plans, employer paid employee dental, vision, employer paid basic life insurance, voluntary life, disability, critical illness, accident, pet insurance and more! We also have a generous 401k plan with two entry dates after 90 days of employment. Voted by employees as a Best Places to Work in Healthcare by Modern Healthcare 3 years running.
A non-exempt position responsible for working directly with patients and their families to discuss any questions regarding appointments, checking in, checking out, collecting co-pays and insurance information.
Duties include but not limited to:
Demonstrates proficiency in the use of Phreesia, Allscripts PM and Allscripts EMR
Confirms and enters current insurance information
Collects and verifies patient demographic and insurance information
Secures updated annual HIPAA forms
Collects co-pays and co-insurance prior to services being rendered. Reconciles payments daily.
Acknowledges patient arrival in the Practice Management System
Activates lab orders
Greets and guides patients through the registration process
Answers and processes incoming calls asking appropriate questions for optimal direction.
Delivers clinical updates to patients experiencing extended wait times
Follow My Health Portal
Encourages survey completion
Schedules follow up appointments utilizing recall when necessary
Schedules lab appointments
Enters outgoing referral orders
Reconciles encounter forms
Requirements
High School Diploma or equivalent.
Minimum of two years' experience in customer service, with at least 6 months of experience in a health care setting.
Patient representative experience preferred.
Knowledge of the health care field and medical office protocols/procedures.
Knowledge of specific assisting tasks related to the particular medical practice.
Knowledge of information that must be conveyed to patients and families.
Knowledge of legal and ethical considerations related to patient information.