Medical records clerk jobs in Mount Pleasant, SC - 39 jobs

+ Shift/Schedule: Onsite, M-F 8am-4:30p. MUST be flexible with working at any of the below work sites as work stations are limited and it may change. + Dress Code: Aubergine (Eggplant ) colored scrubs - candidate must purchase + Interview: 15 min Teams or Phone call + Primary functions will be assisting with transferring data from one system to the new platform. + MUST be okay with working in front of computer for 8 hours per day + MUST be flexible with working at any of the below work sites as work stations are limited and it may change. **POSSIBLE WORK LOCATIONS (MAX COMMUTE WITHIN LOCATIONS IS 25 MINS)** + 1280 Hospital Drive, Suite 302, Mt. Pleasant, SC 29464 + 1123 Queensborough Blvd., Suite 102, Mt. Pleasant, SC 29464 + 1625 Hospital Drive, Suite 360, Mt. Pleasant, SC 29464 + 851 Leonard Fulghum Blvd., Suite 201, Mt. Pleasant, SC 29464 + 10-A Farmfield Ave., Charleston, SC 29407 + 880 Island Park Drive, Suite 210, Daniel Island, SC 29492 + 1280 Hospital Drive, Suite 201, Mt. Pleasant, SC 29464 + 1625 Hospital Drive, 2nd floor, Mt. Pleasant, SC 29464 **Responsibilities:** + Will be assisting with huge data backlog project to transfer patient demographic information, appointments into EPIC. Assist with scrubbing patient schedule. Assist with inbound call queue. + Patient Registration: At registration, enters complete accurate patient demographic and insurance information in system. Greet patient, verify and correct any demographics and insurance information, copy insurance card and ensure copy is added to patient medical record. + Communicate any changes in demographic and insurance information to the appropriate areas. + Obtain updated patient registrations signature with date and ensure that the form is added to patient record. Collects and enters co-pay. + Patient Check Out: At check out, verify patient charges in electronic system, recheck insurance information, schedule return appointments if appropriate and collect balances due. Run appropriate daily close reports, reconciling all cash, checks and credit card charges received for each business day. + Verify charges in charge audit work queue and correct errors before releasing charges. Complete individual and/or practice reconciliation report including bank deposit slip. + Scheduling: When scheduling appointment, enter necessary patient demographics if new patient; verifies information if established patient. Chooses appointment time based on patient request, physician/provider availability and urgency of appointment. + General Clerical Duties: File. Make Copies. Answer the telephone, provide accurate follow up, take and communicate messages. + EPIC and Charge Entry Audit: Responsible for resolving Work Queues in Epic including, but not limited to: Follow Up; Claim Edit; Charge Review (Audit and Review); Missing Guarantor. + Research and analyze denials, correct errors to ensure charges captured and processed and goal for site errors is met or exceeded. Respond to patients and staff for billing and insurance questions. Resolve work queue errors & denials through research and analysis by reviewing chart and office notes, pre-authorizations, hospital documents, etc. + Ensure charges drop for claims processing. Work closely with practice coder in resolution process. Respond to requests from practice Revenue Cycle Advocate. Serve as resource for front desk registration to ensure accuracy on insurance information. Resolve patient billing concerns. Assist providers in charge capture when necessary. + Teamwork and Communication: Work within a team to achieve patient and team goals. Share and initiate regular and professional communication with co-workers. Participate in regular staff + meetings. Works with team to identify opportunities of improvement and actively participates in the improvement process. + Human Experience: Show courage through creating and sharing innovative ideas to improve the experience for both patients and peers. Round on patients to create meaningful connections and keep patients informed of visit details (delays/wait times). Model the experience principles through consistently engaging in Always Event behaviors and viewing feedback through the patient lens. + Recognize and value the unique differences and similarities in both our team members and patients to create an inclusive environment where diversity is celebrated. Explain all processes to patients in plain language and utilize teach back to ensure understanding. Know and model the mission, vision and values, and how they relate to role-specific responsibilities. Model our people credo through a passion to care for each other, our patients and our communities **.** **Experience:** + 1+ years of relevant experience within a healthcare setting **Skills:** + EPIC **Education:** + High School Diploma/GED **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Title: Patient Service Representative Reports To: Practice Manager Join a team that cares for your community - and for you! At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation's largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health. Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic. Employee Benefits Allergy Partners is happy to provide the following benefits for our employees: Full-Time 401(k) Health Insurance Paid Time Off Paid Holidays Vision Insurance Health Savings Account (HSA) Dental Insurance Life Insurance Disability Insurance Part-Time 401(k) Paid Time Off Paid Holidays COMPENSATION INFORMATION Actual compensation may vary depending on job-related knowledge, skills, and experience. Job Summary With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling. Key Responsibilities Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and makes appointments as necessary. Screens visitors and responds to routine requests for information from patients and vendors. Maintains office equipment and office supplies in the front office areas. Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately. Opens, date stamps, and delivers mail daily as assigned. Assembles files and maintains integrity of patient charts by ensuring documents are filed in the correct patient chart. Runs reports and prepares patient encounters for the next day. Responds to medical records requests in accordance with Allergy Partners policy. Keeps the patient reception area neat and clean at all times throughout the day. Schedules patient appointments: explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patient's estimated financial obligation/good faith estimate, provides patients several scheduling options, follows approved scheduling guidelines, prepares and sends out all appropriate information to patients. Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date. Verifies demographic and insurance information for new and established patients according to protocol; ensures current indexing of insurance and identification documentation into the practice management system. Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy. Ensures proper posting of charges into the practice management system daily as assigned. Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate. “Closes” the office each day, according to protocol. Determines uncollectible balances and refers such accounts to the Practice Manager. Assists in other front office duties at the request of the Practice Manager. Identify the patient's referring and primary care providers and ensure the contact information is correctly entered into practice management system and EMR prior to the provider seeing the patient so that the provider can promptly send letters and/or office visit notes once the patient encounter has been completed. Other Responsibilities Facilitates any physician requests throughout the day. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners. Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions. Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow. Attends all regular staff meetings. Performs all other tasks and projects assigned by the Practice Manager. Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes. Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline. Maintain compliance with all policies and procedures, actively participate in enforcement of all ongoing Cybersecurity efforts to ensure safe and secure IT systems for all employees and clients at Allergy Partners. Remain vigilant and aware of new threats and assist the company by fulfilling an active role in observing, enforcement and reporting of cybersecurity incidents, efforts, programs and fulfill required training on a timely basis as required by frequency and due dates. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions and be exposed to bodily fluids on a regular basis. Working Conditions Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people. Qualifications Qualifications & Experience Minimum of two years of experience in a medical office or customer service position. Proven success asking for payment, making change, and balancing a cash drawer. Working knowledge of basic managed care terminology and practices. Familiarity with scheduling and rearranging appointments effectively. Comfortable using email, word processing and interacting with Internet applications. Working knowledge of practice management and electronic health record software. GE Centricity is a plus. Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations. Ability to perform multiple and diverse tasks simultaneously - with accuracy and efficiency. Neat, professional appearance. Strong written and verbal communication skills. Bi-lingual is a plus, not required Educational Requirements • High school diploma required. Beware of Hiring Scams: Allergy Partners will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **********************************. All of our legitimate openings can be found on the Allergy Partners Career Site (******************************************

Mahalo for your interest in this role! Please see the full position description below and click Start Your Application when ready. For more information about DAWSON, please visit dawsonohana.com. Job Title: Registration/Dormitory Clerk Job Summary: Support mission-critical training at the Federal Law Enforcement Training Center (FLETC) in Charleston, SC by serving as a front-line representative for student housing and registration services. As DAWSON s Registration/Dormitory Clerk, you will assist incoming and departing students with room assignments, check-in/check-out procedures, and dormitory support needs. Your professionalism and responsiveness help ensure a smooth transition and a positive experience for students participating in law enforcement training programs. Location: Charleston, SC Responsibilities: Assist with student check-in and check-out procedures, including room key issuance, roster verification, and data entry. Respond to student inquiries regarding dormitory assignments, amenities, and campus services. Maintain accurate dormitory records, key logs, lost-and-found reports, and registration databases. Monitor and document room readiness and coordinate with housekeeping for cleaning or maintenance follow-up. Report damages, maintenance needs, or incidents in accordance with established procedures. Provide guidance on dormitory rules, safety policies, and recreational opportunities. Answer phones, process paperwork, and perform administrative support tasks related to housing operations. Coordinate closely with dormitory, housekeeping, and registration staff to maintain seamless operations. Maintain confidentiality of student records in accordance with the Privacy Act and FLETC guidelines. Qualifications: High school diploma or equivalent. Minimum 2 years of experience in administrative support, front desk, or customer service preferably in a housing, campus, or hotel environment. Ability to interact professionally with a diverse student population and maintain poise under pressure. Basic computer and typing proficiency (minimum 40 words per minute with 95% accuracy). Able to understand and follow detailed instructions and policies. Must not have a criminal record and must be eligible for a DHS suitability determination. Current Red Cross First Aid and CPR/Defibrillator certification (must be maintained throughout employment). Additional Requirements: Must be eligible for DHS background investigation and suitability clearance. Must be a U.S. citizen or lawful permanent resident with work authorization. *Contingent upon contract award. DAWSON is an Equal Opportunity/Affirmative Action/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law. DAWSON offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more. DAWSON gives preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.

Are you interested in making a difference and impacting the lives of our Nation's Heroes? Come Work With America's Heroes Where it is Our Honor to “Serve Those Who Served!” Apply to HMR Veteran's Services! Benefits Include: 401(k) matching Medical, Dental, and Vision Insurance (Health Insurance) Employee Assistance Program PTO (Paid Time Off) Paid Maternity Leave Tuition Assistance Program Free Life Insurance* And Much, Much More! Key Qualifications: Associate's or Bachelor's degree in Health Information Management, Medical Records Administration, or a related field high preferred. Minimum, three (3) years of experience in medical records or health information management, preferably in a long-term care or healthcare setting. In-depth understanding of federal and state regulations related to medical records, HIPAA compliance, and long-term care documentation standards. Strong organizational, analytical, and communication skills with the ability to manage confidential information accurately and securely. Ability to collaborate effectively with nursing and administration teams to ensure complete and compliant recordkeeping. Responsibilities: The Medical Records Clerk is responsible for establishing, implementing, and maintaining an effective health information management system that ensures compliance with all applicable federal and state laws, regulations, survey guidelines, and professional standards of practice. This position upholds the facility's policies and procedures governing medical records and health information to ensure accurate, complete, and confidential documentation of resident care.

Full-time Description The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff. ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Welcomes and greets all patients and visitors, in person or over the phone. Is responsible for keeping the front desk area clean and organized. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards). Collects outstanding patient balances. Obtains referrals and authorizations when required. Scans incoming faxes, consents, reports, and all other patient information into patient chart. Generates batch transmittal reports for each day. Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff. Schedules follow up services and office visits for patients. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment. Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Ensures proper hand off of responsibilities once their task is completed. Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts. Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions. Consistently demonstrates good use of time and resources. Ensuring that all medical records are accurate and complete. Performs other position related duties as assigned. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs. Ability to answer multiple incoming telephone calls. Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations. Customer-oriented with ability to remain calm in difficult situations. Ability to work independently and manage multiple deadlines. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. Knowledge of Medical Terminology. Excellent verbal and written communication skills. Proficient interpersonal relations skills. Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.). Ability to navigate online health insurance portals to verify benefits. Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse. Complies with HR confidentiality standards. Requirements EDUCATION REQUIREMENTS High School Diploma or equivalent required. Some college work preferred. EXPERIENCE REQUIREMENTS Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred. Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR OLa9Cdx5pz

SURGICAL COUNSELOR About US Eye: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 55 clinics and 5 surgery centers, led by over 100 providers and more than 1,200 team members system wide, we deliver world class care to patients throughout Florida, the Carolina's and Virginia. About Carolina Eyecare Physicians: Carolina Eyecare Physicians is one of the nation's leading multi-disciplinary physician groups, providing patients worldwide with care in ophthalmology, optometry, cosmetic facial surgery, and skin care. With several locations throughout Charleston and the surrounding area, we are proud to offer our patients convenient access to nationally renowned surgeons, compassionate staff members and cutting-edge technology. For over 30 years, the board-certified ophthalmologists and optometrists at Carolina Eyecare Physicians have provided for the eye care needs of Lowcountry patients. Our Mission is to "Bring Clear Vision to Life" through compassionate relationships and the unending pursuit of excellence in eye care. At Carolina Eyecare Physicians, we strive to provide our patients with the opportunity to experience a more rewarding and enjoyable life. We hope you come in with high expectations and leave with them exceeded. We consider it an honor to be entrusted with your care. Job Summary: Surgery Counselors ensure all aspects of scheduling surgery, including facilitating post-op appointments, obtaining necessary clearances, communicating with ASC, obtaining patient signatures when needed, and providing patient education on premium lenses as well as what to expect before, during, and after surgery. This position also works directly with our financial team to obtain appropriate insurance authorizations and advise patients of any financial responsibilities. They are the liaison between the patient and clinical staff for all surgical patients and will focus on building the relationships with patients investing in Cataract and Refractive Surgery. ESSENTIAL JOB FUNCTIONS (other duties as required): Maintain a customized, concierge level of customer service for our surgical patients. Educate patients on surgical procedures, appropriate lens options and pricing based off physician recommendations, and explain how these options fit with the patient's lifestyle goals. Works with the financial team to ensure they have the appropriate information needed to obtain insurance authorizations and collect any patient financial responsibilities Assists patients with setting up payment plans, and collects all co-pays, co-insurances, surgical deposits, and full amounts. Stay in constant communication with the patient of any insurance or scheduling updates. Schedules all ASC surgeries, preoperative, and post-operative appointments according to physician scheduling protocols. Coordinates all financial and scheduling paperwork prior to surgery. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. COMPETENCIES: Demonstrated ability to follow oral and written instructions. Demonstrated knowledge of material, methods, instruments, and equipment. Demonstrated ability to read, write and perform mathematical calculations. Must be able to maintain a high degree of confidentiality. Ability to multi-task, work in a fast-paced environment and manage time accordingly to meet deadlines and requirements of the organization. Ability to follow instructions, work well with others and alone with minimal supervision. Ability to document in both a technical and easy to understand manner. Demonstrated knowledge of medical and surgical terminology. Demonstrated professional mannerism and attire. Demonstrate ability to counsel and educate patients surgical procedures and lens options. TRAVEL: Travel may be required. REQUIRED EDUCATION AND EXPERIENCE: * A high school graduate or equivalent * Exceptional people-skills * Thorough communication skills Position Type and Expected Hours of Work: * This is a full-time position located in Mt. Pleasant, SC * Days and hours are Monday through Friday, 8am - 5pm with the opportunity for occasional overtime. Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

What We Offer Novant Health Southern Orthopedics & Sports Medicine is looking for a Patient Services Coordinator III! Location: 851 Leonard Fulghum, Mount Pleasant, South Carolina 29464 Status: Full Time Schedule: Monday-Friday, 7:40am-4:30pm Southern Orthopedics & Sports Medicine is a high-volume, specialized practice dedicated to the diagnosis, treatment, and rehabilitation of musculoskeletal injuries and conditions in the foot, ankle, knee, hip, shoulder, and more. Our team includes board-certified orthopedic surgeons and highly skilled PAs/NPs who utilize the latest in surgical and non-operative techniques to help patients quickly return to their activities. This role is integral to providing a smooth, compassionate patient experience in a fast-paced clinical setting. What You'll Do As a Patient Services Coordinator, you'll be the first point of contact for our patients- making a lasting impression with every interaction. You'll: Manage Patient Information: Accurately record and update patient demographics, insurance details, and medical histories. Coordinate Appointments: Schedule and confirm patient appointments, ensuring timely and efficient service. Handle Billing and Collections: Post charges, process co-pays, and manage patient collections with attention to detail. Support Administrative Functions: Cross-train in various administrative support roles to enhance team efficiency. Deliver Exceptional Service: Provide compassionate and professional assistance to patients, families, and team members. What We're Looking For Education: High School Diploma or GED, required. Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional Skills Required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional Skills Preferred: Proficient in use of all computer software utilized in practice. Why Choose Novant Health? We are committed to fostering an inclusive environment where every team member feels respected and empowered. Our culture is built on collaboration, empathy, and a shared mission. We celebrate our differences and believe that diverse perspectives are essential to providing the best care. Join us and become part of a team that feels like family. Invest in Your Future: Career Growth Your journey with Novant Health is just the beginning. We're dedicated to helping you achieve your full potential through: Professional Development: Opportunities for continuing education, certifications, and specialized training. Internal Advancement: A strong focus on promoting from within, with clear pathways for career progression. Mentorship Programs: Connect with experienced leaders who can guide and support your professional journey. Come discover a career that offers more than a job. Find your purpose at Novant Health and help us deliver remarkable healthcare to our communities. Job Opening ID 117427

Job Category: Nursing Job Type: Full-Time Facility Type: Long-Term Acute Care Shift Type (Clinical Positions): Night Shift At AMG we offer our employees much more than just a job in the healthcare industry. We offer unique career opportunities for people who are called to make a healing difference in the lives of others and desire to be part of a team that makes a difference each day for our patients. We invite you to join our team and share your gifts and talents. Market competitive pay rates and benefits are offered by Charleston-AMG Specialty Hospital in the Lowcountry area, where employees are our greatest asset and patients are our greatest honor. Charleston-AMG Specialty Hospital, in Mt. Pleasant, SC, is part of the AMG Integrated Healthcare Management Hospital System - a Top-5 Post-Acute Care Hospital System. Our mission is an unyielding commitment to Patients, People, and the Pursuit of Healing. We believe our employees are the asset and heart of our organization. We are conveniently located in the heart of Lowcountry area in Mt. Pleasant, SC. Charleston-AMG Specialty Hospital is seeking Full-Time Unit Secretary - Telemetry Monitor Tech for night shifts responsible to accurately interpret cardiac rhythm strips every 4 hours including rate, rhythm, PR interval, QRS, QT, signature and title. Immediately reports changes in patient's rhythm to Primary Care Nurse. Posts copy of rhythm change in patients record. Documents arrhythmias and/or change in cardiac rhythm on report sheet and gives complete/accurate report to oncoming technician. Properly operates monitor system. Properly operates speaker system and phone system. Continuously runs a strip during a code blue. Properly completes emergency calls for staff. Tracks monitored patients at all times. Keeps charts prepped with labeled rhythm strips. Maintains nutritional supplies. Counts prior to ordering and maintains pre-set par limits. Keep patient label book up to date. Places completed rhythm sheets in patient charts. Provides indirect patient care in the medical surgical setting. Meets the communication needs of the patient/family, departmental staff and medical staff. Prepares and compiles records in the Medical Surgical Unit. Initiates directions from physician and nursing staff. Participates in performance improvement activities. Maintains regulatory agency requirements, nursing and hospital policies and procedures and standards. Performs other duties as needed or directed by supervisor. Join our dynamic team and enjoy a career where you can make a difference with Charleston-AMG Specialty Hospital in Mt. Pleasant! Apply Now Job Requirements * High school graduate or equivalent (GED). * Current BLS certification. * Successful completion of Basic EKG Monitoring Course. * Previous experience in rhythm interpretation, previous experience as a Telemetry Technician preferred. * Knowledge of monitoring equipment. About Us AMG Specialty Hospital - Charleston is a Long-Term Acute Care hospital that specializes in the management of complex medical needs. Our mission is to return patients to their optimal level of well-being in the least restrictive medical environment. We accomplish this through a multi-disciplined approach that includes aggressive clinical and therapeutic interventions, as well as family involvement. Our high staff to patient ratio ensures individualized attention. Our nurses, therapists, and physicians work with each patient to obtain the best possible outcomes. AMG Specialty Hospital - Charleston is an equal opportunity employer.

Full-time Description Join Our Team as a Unit Clerk We are seeking a detail-oriented and organized Unit Clerk to join our healthcare team. This role is essential in supporting nursing staff, maintaining accurate documentation, and ensuring smooth operations within the unit. If you thrive in a fast-paced environment and have strong communication and administrative skills, we'd love to hear from you! Why Choose Us? Part of PCSC, The Village At Summerville enriches the quality of life for seniors and our team members through the values of Relationships, Teamwork, Service, Excellence, and Stewardship. At our community, we don't just offer a job - we offer a career Responsibilities include, but are not limited to: Maintain confidentiality of all communications and documentation. Assist nurses with processing and maintaining accurate documentation and files. Monitor nurse call system and ensure timely responses. Prepare paperwork for resident appointments and maintain accurate census records. Set up charts for new admissions and handle burial removal permits. Order and maintain medical supplies; review billing for accuracy. Create resident identification badges. Perform chart audits and assist in evacuations as directed. May provide CNA duties as needed per state regulations. Participate in educational programs and perform other duties as assigned. Requirements: High school diploma or equivalent required. 2 years of experience in a healthcare or administrative setting. Valid Driver's License in the State of South Carolina. Proficient in basic computer applications and documentation systems. CNA certification preferred, but not required. What We Offer: Competitive Pay - Above industry average, with opportunities for increases and holiday pay. Comprehensive Benefits Package - Including health, dental, vision insurance, and retirement savings. Generous Paid Time Off (PTO) - PTO accrued weekly, PTO sellback and donation options Career Advancement Opportunities - We provide training and professional development to help you grow within the healthcare field. Additional perks - Employer-Paid Life and Long-Term Disability Insurance, Employee Educational Assistance and a Referral bonus program Apply today and become an integral part of our team! Equal Opportunity Employer

+ Shift/Schedule: Onsite, M-F 8am-4:30p. MUST be flexible with working at any of the below work sites as work stations are limited and it may change. + Dress Code: Aubergine (Eggplant ) colored scrubs - candidate must purchase + Interview: 15 min Teams or Phone call + Primary functions will be assisting with transferring data from one system to the new platform. + MUST be okay with working in front of computer for 8 hours per day + MUST be flexible with working at any of the below work sites as work stations are limited and it may change. **Possible Work Locations (Max Commute Within Locations Is 25 Mins)** + 1280 Hospital Drive, Suite 302, Mt. Pleasant, SC 29464 + 1123 Queensborough Blvd., Suite 102, Mt. Pleasant, SC 29464 + 1625 Hospital Drive, Suite 360, Mt. Pleasant, SC 29464 + 851 Leonard Fulghum Blvd., Suite 201, Mt. Pleasant, SC 29464 + 10-A Farmfield Ave., Charleston, SC 29407 + 880 Island Park Drive, Suite 210, Daniel Island, SC 29492 + 1280 Hospital Drive, Suite 201, Mt. Pleasant, SC 29464 + 1625 Hospital Drive, 2nd floor, Mt. Pleasant, SC 29464 **Responsibilities:** + Will be assisting with huge data backlog project to transfer patient demographic information, appointments into EPIC. Assist with scrubbing patient schedule. Assist with inbound call queue. + Patient Registration: At registration, enters complete accurate patient demographic and insurance information in system. Greet patient, verify and correct any demographics and insurance information, copy insurance card and ensure copy is added to patient medical record. + Communicate any changes in demographic and insurance information to the appropriate areas. + Obtain updated patient registrations signature with date and ensure that the form is added to patient record. Collects and enters co-pay. + Patient Check Out: At check out, verify patient charges in electronic system, recheck insurance information, schedule return appointments if appropriate and collect balances due. Run appropriate daily close reports, reconciling all cash, checks and credit card charges received for each business day. + Verify charges in charge audit work queue and correct errors before releasing charges. Complete individual and/or practice reconciliation report including bank deposit slip. + Scheduling: When scheduling appointment, enter necessary patient demographics if new patient; verifies information if established patient. Chooses appointment time based on patient request, physician/provider availability and urgency of appointment. + General Clerical Duties: File. Make Copies. Answer the telephone, provide accurate follow up, take and communicate messages. + EPIC and Charge Entry Audit: Responsible for resolving Work Queues in Epic including, but not limited to: Follow Up; Claim Edit; Charge Review (Audit and Review); Missing Guarantor. + Research and analyze denials, correct errors to ensure charges captured and processed and goal for site errors is met or exceeded. Respond to patients and staff for billing and insurance questions. Resolve work queue errors & denials through research and analysis by reviewing chart and office notes, pre-authorizations, hospital documents, etc. + Ensure charges drop for claims processing. Work closely with practice coder in resolution process. Respond to requests from practice Revenue Cycle Advocate. Serve as resource for front desk registration to ensure accuracy on insurance information. Resolve patient billing concerns. Assist providers in charge capture when necessary. + Teamwork and Communication: Work within a team to achieve patient and team goals. Share and initiate regular and professional communication with co-workers. Participate in regular staff + meetings. Works with team to identify opportunities of improvement and actively participates in the improvement process. + Human Experience: Show courage through creating and sharing innovative ideas to improve the experience for both patients and peers. Round on patients to create meaningful connections and keep patients informed of visit details (delays/wait times). Model the experience principles through consistently engaging in Always Event behaviors and viewing feedback through the patient lens. + Recognize and value the unique differences and similarities in both our team members and patients to create an inclusive environment where diversity is celebrated. Explain all processes to patients in plain language and utilize teach back to ensure understanding. Know and model the mission, vision and values, and how they relate to role-specific responsibilities. Model our people credo through a passion to care for each other, our patients and our communities **.** **Experience:** + 1+ years of relevant experience within a healthcare setting **Skills:** + EPIC **Education:** + High School Diploma/GED **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job DescriptionDescription: The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff. ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Welcomes and greets all patients and visitors, in person or over the phone. Is responsible for keeping the front desk area clean and organized. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards). Collects outstanding patient balances. Obtains referrals and authorizations when required. Scans incoming faxes, consents, reports, and all other patient information into patient chart. Generates batch transmittal reports for each day. Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff. Schedules follow up services and office visits for patients. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment. Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Ensures proper hand off of responsibilities once their task is completed. Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts. Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions. Consistently demonstrates good use of time and resources. Ensuring that all medical records are accurate and complete. Performs other position related duties as assigned. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs. Ability to answer multiple incoming telephone calls. Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations. Customer-oriented with ability to remain calm in difficult situations. Ability to work independently and manage multiple deadlines. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. Knowledge of Medical Terminology. Excellent verbal and written communication skills. Proficient interpersonal relations skills. Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.). Ability to navigate online health insurance portals to verify benefits. Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse. Complies with HR confidentiality standards. Requirements: EDUCATION REQUIREMENTS High School Diploma or equivalent required. Some college work preferred. EXPERIENCE REQUIREMENTS Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred. Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

What We Offer Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions. What We're Looking For Education: High School Diploma or GED, required. Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional skills preferred: Proficient in use of all computer software utilized in practice. Why Choose Novant Health? At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 139110

SURGICAL COUNSELOR About US Eye: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 55 clinics and 5 surgery centers, led by over 100 providers and more than 1,200 team members system wide, we deliver world class care to patients throughout Florida, the Carolina's and Virginia. About Carolina Eyecare Physicians: Carolina Eyecare Physicians is one of the nation's leading multi-disciplinary physician groups, providing patients worldwide with care in ophthalmology, optometry, cosmetic facial surgery, and skin care. With several locations throughout Charleston and the surrounding area, we are proud to offer our patients convenient access to nationally renowned surgeons, compassionate staff members and cutting-edge technology. For over 30 years, the board-certified ophthalmologists and optometrists at Carolina Eyecare Physicians have provided for the eye care needs of Lowcountry patients. Our Mission is to “Bring Clear Vision to Life” through compassionate relationships and the unending pursuit of excellence in eye care. At Carolina Eyecare Physicians, we strive to provide our patients with the opportunity to experience a more rewarding and enjoyable life. We hope you come in with high expectations and leave with them exceeded. We consider it an honor to be entrusted with your care. Job Summary: Surgery Counselors ensure all aspects of scheduling surgery, including facilitating post-op appointments, obtaining necessary clearances, communicating with ASC, obtaining patient signatures when needed, and providing patient education on premium lenses as well as what to expect before, during, and after surgery. This position also works directly with our financial team to obtain appropriate insurance authorizations and advise patients of any financial responsibilities. They are the liaison between the patient and clinical staff for all surgical patients and will focus on building the relationships with patients investing in Cataract and Refractive Surgery. ESSENTIAL JOB FUNCTIONS (other duties as required): Maintain a customized, concierge level of customer service for our surgical patients. Educate patients on surgical procedures, appropriate lens options and pricing based off physician recommendations, and explain how these options fit with the patient's lifestyle goals. Works with the financial team to ensure they have the appropriate information needed to obtain insurance authorizations and collect any patient financial responsibilities Assists patients with setting up payment plans, and collects all co-pays, co-insurances, surgical deposits, and full amounts. Stay in constant communication with the patient of any insurance or scheduling updates. Schedules all ASC surgeries, preoperative, and post-operative appointments according to physician scheduling protocols. Coordinates all financial and scheduling paperwork prior to surgery. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. COMPETENCIES: Demonstrated ability to follow oral and written instructions. Demonstrated knowledge of material, methods, instruments, and equipment. Demonstrated ability to read, write and perform mathematical calculations. Must be able to maintain a high degree of confidentiality. Ability to multi-task, work in a fast-paced environment and manage time accordingly to meet deadlines and requirements of the organization. Ability to follow instructions, work well with others and alone with minimal supervision. Ability to document in both a technical and easy to understand manner. Demonstrated knowledge of medical and surgical terminology. Demonstrated professional mannerism and attire. Demonstrate ability to counsel and educate patients surgical procedures and lens options. TRAVEL: Travel may be required. REQUIRED EDUCATION AND EXPERIENCE: · A high school graduate or equivalent · Exceptional people-skills · Thorough communication skills Position Type and Expected Hours of Work: This is a full-time position located in North Charleston, SC Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The Unit Secretary reports to the Nurse Manager. Under indirect supervision, the Unit Secretary handles all incoming and outgoing communications and is responsible for accurately performing all clerical duties for the clinical unit. This position processes physicians' orders, maintains unit charts, records, supplies and equipment. This role is the direct line of communication between the patient care unit and support services. The Unit Secretary also assists in orienting and training new personnel. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC000454 CHS - Cardiac Intensive Care Unit 5W (ART) Pay Rate Type Hourly Pay Grade Health-20 Scheduled Weekly Hours 24 Work Shift Rotating (United States of America) . Additional Job Description Education: High School diploma or equivalent. Work Experience: None. Certification: Basic Life Support required within 2 weeks of hire. Thereafter, must maintain. Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************

What We Offer Join the Novant Health team as a Patient Services Coordinator III! Status: Full Time Schedule: Monday-Friday 8am-5pm Opportunities available in Bluffton, Beaufort, Okatie, Hilton Head Island, and Hardeeville! What You'll Do Key Duties: As a Patient Services Coordinator, you'll be the first point of contact for our patients- making a lasting impression with every interaction. You'll: Manage Patient Information: Accurately record and update patient demographics, insurance details, and medical histories. Coordinate Appointments: Schedule and confirm patient appointments, ensuring timely and efficient service. Handle Billing and Collections: Post charges, process co-pays, and manage patient collections with attention to detail. Support Administrative Functions: Cross-train in various administrative support roles to enhance team efficiency. Deliver Exceptional Service: Provide compassionate and professional assistance to patients, families, and team members. What We're Looking For Education: High School Diploma or GED, required. Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional Skills Required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional Skills Preferred: Proficient in use of all computer software utilized in practice. Why Choose Novant Health? At Novant Health, your well-being, growth, and sense of belonging are just as important as the care we provide to our patients. We're a team dedicated to creating a healthier future, and we invite you to find your purpose with us. Comprehensive Benefits: We offer a competitive package including health, financial security, and generous paid time off to support your life inside and outside of work. A Culture of Belonging: Our inclusive environment is built on collaboration and empathy, where every team member is valued and feels like family. Career Growth: We invest in your future with clear pathways for internal advancement, professional development, and mentorship. Tuition Reimbursement: Take your career to the next level with our support for continuing education and professional certifications. A Shared Mission: Join us and make a real impact on the health of our community. Job Opening ID 131568

SURGICAL COUNSELOR About US Eye: US Eye, is a physician-led, patient-centric network of eye care practices committed to providing exceptional patient service through premium technology and unrivaled provider expertise. We are one of the nation's leading multi-specialty physician groups providing patients with care in ophthalmology, optometry, dermatology and facial surgery. With 55 clinics and 5 surgery centers, led by over 100 providers and more than 1,200 team members system wide, we deliver world class care to patients throughout Florida, the Carolina's and Virginia. About Carolina Eyecare Physicians: Carolina Eyecare Physicians is one of the nation's leading multi-disciplinary physician groups, providing patients worldwide with care in ophthalmology, optometry, cosmetic facial surgery, and skin care. With several locations throughout Charleston and the surrounding area, we are proud to offer our patients convenient access to nationally renowned surgeons, compassionate staff members and cutting-edge technology. For over 30 years, the board-certified ophthalmologists and optometrists at Carolina Eyecare Physicians have provided for the eye care needs of Lowcountry patients. Our Mission is to "Bring Clear Vision to Life" through compassionate relationships and the unending pursuit of excellence in eye care. At Carolina Eyecare Physicians, we strive to provide our patients with the opportunity to experience a more rewarding and enjoyable life. We hope you come in with high expectations and leave with them exceeded. We consider it an honor to be entrusted with your care. Job Summary: Surgery Counselors ensure all aspects of scheduling surgery, including facilitating post-op appointments, obtaining necessary clearances, communicating with ASC, obtaining patient signatures when needed, and providing patient education on premium lenses as well as what to expect before, during, and after surgery. This position also works directly with our financial team to obtain appropriate insurance authorizations and advise patients of any financial responsibilities. They are the liaison between the patient and clinical staff for all surgical patients and will focus on building the relationships with patients investing in Cataract and Refractive Surgery. ESSENTIAL JOB FUNCTIONS (other duties as required): Maintain a customized, concierge level of customer service for our surgical patients. Educate patients on surgical procedures, appropriate lens options and pricing based off physician recommendations, and explain how these options fit with the patient's lifestyle goals. Works with the financial team to ensure they have the appropriate information needed to obtain insurance authorizations and collect any patient financial responsibilities Assists patients with setting up payment plans, and collects all co-pays, co-insurances, surgical deposits, and full amounts. Stay in constant communication with the patient of any insurance or scheduling updates. Schedules all ASC surgeries, preoperative, and post-operative appointments according to physician scheduling protocols. Coordinates all financial and scheduling paperwork prior to surgery. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. COMPETENCIES: Demonstrated ability to follow oral and written instructions. Demonstrated knowledge of material, methods, instruments, and equipment. Demonstrated ability to read, write and perform mathematical calculations. Must be able to maintain a high degree of confidentiality. Ability to multi-task, work in a fast-paced environment and manage time accordingly to meet deadlines and requirements of the organization. Ability to follow instructions, work well with others and alone with minimal supervision. Ability to document in both a technical and easy to understand manner. Demonstrated knowledge of medical and surgical terminology. Demonstrated professional mannerism and attire. Demonstrate ability to counsel and educate patients surgical procedures and lens options. TRAVEL: Travel may be required. REQUIRED EDUCATION AND EXPERIENCE: * A high school graduate or equivalent * Exceptional people-skills * Thorough communication skills Position Type and Expected Hours of Work: * This is a full-time position located in North Charleston, SC Benefits: 401(K) Company Match Medical and Dental Insurance Vision Benefits Flexible Spending Accounts Pet Insurance Disability Insurance Life Insurance Continuing Education Paid Time Off US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The Unit Secretary reports to the Nurse Manager of the Neonatal ICU. The Unit Secretary is accountable for performance of clerical work, receptionist role at the nursing station. Handles incoming and outgoing communications, processes physician's orders, maintains charts, records, supplies, equipment; orients new personnel; implements new/revised clerical policies and procedures. Accurately performs computer related tasks. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC000539 CHS - NICU (Neonatal ICU) 5 (SJCH) Pay Rate Type Hourly Pay Grade Health-20 Scheduled Weekly Hours 36 Work Shift Rotating (United States of America) The Unit Secretary reports to the Nurse Manager of the Neonatal ICU. The Unit Secretary is accountable for performance of clerical work, receptionist role at the nursing station. Handles incoming and outgoing communications, processes physician's orders, maintains charts, records, supplies, equipment; orients new personnel; implements new/revised clerical policies and procedures. Accurately performs computer related tasks. Requirements (Education, Work Experience, Licensure, Registry &/or Certifications) High school diploma. Related clerical experience may be substituted for a high school diploma. Typing test not required. Knowledge of medical terminology and data processing preferred. Must have excellent telephone and interpersonal skills. Extensive knowledge of grammatical rules, spelling, language usage and clerical formats. Considerable knowledge of office management policies, practices and procedures. Ability to communicate effectively in writing and verbally. Ability to deal effectively with the public in disseminating and obtaining information. Ability to collect, compiles, and assembles information in a clear concise manner. Ability to exercise judgment and discretion interpreting and applying policies and procedures. Ability to establish and maintain effective working relations with staff members and the general public. Basic Life Support (BLS) required within 2 weeks of hire. Thereafter, must maintain a Current Basic Life Support (BLS), either a certification from an American Heart Association (AHA) BLS for Healthcare Providers (or AHA recognized equivalent) or an American Red Cross CPR/AED for Professional Rescuer and Healthcare Provider Physical Requirements NOTE: The following descriptions are applicable to this section: 1) Continuous - 6-8 hours per shift; 2) Frequent - 2-6 hours per shift; 3) Infrequent - 0-2 hours per shift Ability to perform job functions while standing. (Frequent) Ability to perform job functions while sitting. (Frequent) Ability to perform job functions while walking. (Frequent) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to fully use both legs. (Continuous) Ability to fully use both hands/arms. (Continuous) Ability to lift and carry 15 lbs. unassisted. (Infrequent) Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36 inches to overhead 15 lbs. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) *(Selected Positions) Ability to determine distance/relationship between objects; depth perception. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in a latex safe environment. (Continuous) * Ability to maintain tactile sensory functions. (Frequent) *(Selected Positions) * Ability to maintain good olfactory sensory function. (Frequent) *(Selected Positions * Ability to be qualified physically for respirator use, initially and as required. (Continuous) Additional Job Description Education: High School diploma or equivalent. Work Experience: None. Certification: Basic Life Support required within 2 weeks of hire. Thereafter, must maintain. Current American Heart Association (AHA) Basic Life Support (BLS) certification or American Red Cross BLS for Healthcare Providers certification is required. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************