Medical Record Specialist II- On-Site
Medical records clerk job in Danbury, CT
Job Description
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
You will:
Schedule: Monday-Friday 8:00am-4:30pm (Danbury, CT)
ROI Experience Preferred
Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
Maintain confidentiality and security with all privileged information.
Maintain working knowledge of Company and facility software.
Adhere to the Company's and Customer facilities Code of Conduct and policies.
Inform manager of work, site difficulties, and/or fluctuating volumes.
Assist with additional work duties or responsibilities as evident or required.
Consistent application of medical privacy regulations to guard against unauthorized disclosure.
Responsible for managing patient health records.
Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
Ensures medical records are assembled in standard order and are accurate and complete.
Creates digital images of paperwork to be stored in the electronic medical record.
Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
Answering of inbound/outbound calls.
May assist with patient walk-ins.
May assist with administrative duties such as handling faxes, opening mail, and data entry.
Must meet productivity expectations as outlined at specific site.
May schedules pick-ups.
Other duties as assigned.
What you will bring to the table:
High School Diploma or GED.
Must be 18 years or older.
1-year Health Information related experience.
Ability to commute between locations as needed.
Able to work overtime during peak seasons when required.
Basic computer proficiency.
Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
Professional verbal and written communication skills in the English language.
Bonus points if:
Experience in a healthcare environment.
Previous production/metric-based work experience.
In-person customer service experience.
Ability to build relationships with on-site clients and customers.
Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:$17.35-$22.34 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy.
ROI Medical Records Specialist - On Site
Medical records clerk job in Waterbury, CT
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
TASKS AND RESPONSIBILITIES:
Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
Answer phone calls concerning various ROI issues.
If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
Logs medical record requests into ROI On-Line database.
Scans medical records into ROI On-Line database.
Complies with site facility policies and regulations.
At specified sites, responsible for handling and recording cash payments for requests.
Other duties as assigned.
SKILLS|EXPERIENCE:
Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
Demonstrates the ability to work independently and meet production goals established by MRO.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrates success working in an environment that requires attention to detail.
Proven track record of dependability.
High School Diploma/GED required.
Prior work experience in Release of Information in a physician's office or HIM Department is a plus.
Knowledge of medical terminology is a plus.
Knowledge of HIPAA regulations is preferred.
*This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.
Admissions and Medical Records Coordinator
Medical records clerk job in Windsor, CT
Job DescriptionDescription:
Coordinates all admissions activities
Ensures compliance with applicable standards
Triage and accepts referrals from the hospitals, Assisted Livings, and communities
Verify insurance information pending admission
Confirms Medical Insurance coverage of patients and assign beds
Meet with patients admitted to complete paperwork for admissions
Responds to medical records requests from sources such as patient, regulatory bodies and insurance companies.
Coordinates with Medical, Nursing and accounting staff to ensure appropriate patient placement.
Coordinates transfer of medical records to and from the facility
Conduct business development activity to generate leads for referrals
Requirements:
High school will be considered with at least 3 years of experiences; Associates degree with 2 years of experience preferred.
Patient Service Representative (Part Time 25 hours weekly)
Medical records clerk job in Hartford, CT
At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact.
In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you
Starting Rate: $20.00
Position Summary
The Patient Service Representative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations.
Minimum Qualification Requirements
A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail.
Position Responsibilities and Expectations
· Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff
· Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in “Hold” message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly
· Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staffmeetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed.
· Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor.
· Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room
COMPENSATION & BENEFITS
For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including:
Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more!
Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.
Voluntary Vision Insurance
Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery
Short-Term Disability - 100% paid by Root Center for Advanced Recovery
403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
$2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences.
Annual bonus eligible based on agency performance
Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.
EEO Statement:
Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.
Auto-ApplyDMV Title Registration Clerk
Medical records clerk job in Groton, CT
: DMV Title Registration Clerk Company Description Victory Automotive Group is family owned and operated since 1997 with over 50 locations across the United States. We provide the best opportunities for all employees, customers, communities, and each manufacturer we represent. Our continued commitment is to improve our dealerships and services to satisfy our customers' wants and needs 100 percent of the time and always provide a pleasant, informative, and professional experience. Victory Automotive Group is always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this applicant friendly, online job application! Victory Automotive Group is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status. The Title Clerk performs a wide range of administrative and office support duties associated with vehicle documentation, such as taxes, titles, registrations, license plates, and other legal transfer documents regarding vehicle sales or owner information. They also help with inventory tracking, record keeping, reporting and dealer trade worksheets.
The ideal candidate may have some post-secondary education (coursework, or certification) and/or at least one year of experience in a similar position. Dealership experience preferred and Reynolds and Reynolds DMS experience a plus. Must be able to work in a fast-paced and challenging environment handling multiple projects and must have excellent communication, administrative, organizational, and computer skills. This summary outlines core aspects of this position, but additional duties may be required on a routine basis. This job description does not constitute the complete responsibilities for this position. Responsibilities Manages vehicle documentation, including tax and title information, registrations, etc. Helps with vehicle inventory control and maintains accurate records Manages contractual documentation with financial institutions Provides timely and accurate reports and reconcile schedules weekly Builds relationship and communications with dealership personnel Process title work with CVR or DMV in a timely manner Observes all Federal, Local and Company policies, procedures, safety rules and regulations in the performance of duties Process all dealer trade worksheets necessary for transferring units to related parties/other dealers Provides administrative assistance as needed
Job Requirement:Requirements High school diploma or GED preferred CVR Certified Dealership and Reynolds and Reynolds experience preferred Excellent telephone skills Organizational and time management skills Helpful attitude and friendly demeanor Professional and dependable Computer and internet skills, including Microsoft Office suite Compensation Competitive Pay Based on Experience Medical Benefits Paid Vacation Holidays Professional Workplace Non-Smoking Workplace Drug Free Workplace Opportunity for Advancement Direct Deposit 401(k) with Company Match The above statements are intended to describe the general nature and level of the work being performed by people assigned to this position. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. It's time to make the most important move of your career! Apply Now!
Medical Receptionist
Medical records clerk job in Southington, CT
Benefits:
Health Savings Account (HSA)
Life & Disability Insurance
401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted!At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter MostYou're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do
Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture
Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand
Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue
Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters
Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare
Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency
Protect Patient Information: Maintain organized records while strictly following HIPAA regulations
This Role is Perfect for You If:
You have experience with insurance verification and medical billing (non-negotiable!).
You can explain complex insurance concepts to frustrated patients with empathy and clarity.
You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands.
You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting.
You're tech-savvy with medical billing software and EMR systems.
You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic.
You maintain a positive attitude even when dealing with challenging financial conversations.
What's In It For You:
Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare.
Receive specialized training in insurance verification and patient financial counseling.
Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy.
Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry.
Be part of healthcare innovation that's expanding nationwide.
Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations.
Perks & Benefits:We take care of the people who take care of our patients. As a full-time team member, you'll receive:
Medical, Dental & Vision Insurance (available after 30 days)
Mental Health & Prescription Coverage
Health Savings Account (HSA) with employer contributions
Short & Long-Term Disability + Life Insurance
401(k) with Employer Match
Paid Time Off starting at 152 hours/year
Employee Assistance Program (free counseling sessions)
Uniform Allowance + Verizon Discount + More
The Details:
Location: Our state-of-the-art urgent care facility
Schedule: Full-time with flexible shifts (some evenings/weekends)
Requirements:
High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus
Current CPR or Basic Life Support (BLS) certification is required for this role.
We invest in your well-being so you can bring your best self to work-every shift, every patient. Ready to Help Patients Live Life, Uninterrupted?
Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care.
AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************.
At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is
$20.00 to $24.00 per hour
. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.
Compensation: $20.00 - $24.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyPhysical Therapy Medical Receptionist
Medical records clerk job in Branford, CT
Connecticut Orthopaedics has been named as the #1 Physician Practice in Orthopaedics in Connecticut, as well as ranking in the Top 3 for Surgical Care and the Top 5 for Overall Physician Practices across the state by Castle Connolly.
Apply today to find out how to Join the Home to the Best Orthopaedic Doctors in Connecticut!
Do you want to become part of the largest private Orthopaedic practice in New England? Connecticut Orthopaedics has been serving patients in the Greater New Haven and Fairfield County communities for 60 years and is searching for a full-time enthusiastic Medical Receptionist to join our exceptional Physical Therapy care team in Trumbull.
The Physical Therapy Medical Receptionist will work at the front desk of our physical therapy office and assist our patients and other visitors. The primary job duties include greeting and checking-in patients, answering questions, collecting patient co-pays, and processing paperwork.
Essential Responsibilities:
Greet patients and visitors, check in patients, verify insurance
Collect Co-pay
Follows all Connecticut Orthopedic Specialists P.C. policies and procedures include but not limited to human resources, clinic, administrative, HIPAA and compliance
Enter patient demographics and insurance information into the Electronic Medical Record
Determine fees and process appropriate copayments, properly record information
Maintain appropriate levels of cash and balance cash drawer according to procedure
Performs other duties as assigned by their supervisor
Skills and Abilities:
Excellent communication and interpersonal skills
Strong customer orientation
Demonstrative initiative and ability to multi-task
Strong organizational skills and systems aptitude
Solid computer skills including proficiency with Microsoft Office
Knowledge on pre-approvals with insurance companies
Knowledge of Workman's Compensation and Motor Vehicle Accidents is a plus
Experience/Educational requirements:
EDUCATION: High School Diploma or GED required. Associate of Arts degree, Medical Assistant or Medical Administrative certificate or higher preferred
EXPERIENCE: Minimum of two (2) years of front desk experience with a medical practice, including electronic medical record-keeping and insurance authorizations as well as Orthopaedic or Physical Therapy background preferred.
Auto-ApplyPatient Service Representative (Part Time 25 hours weekly)
Medical records clerk job in Hartford, CT
At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact.
In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you
Starting Rate: $20.00
Position Summary
The Patient Service Representative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations.
Minimum Qualification Requirements
A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail.
Position Responsibilities and Expectations
· Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff
· Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in “Hold” message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly
· Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staffmeetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed.
· Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor.
· Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room
COMPENSATION & BENEFITS
For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including:
Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more!
Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.
Voluntary Vision Insurance
Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery
Short-Term Disability - 100% paid by Root Center for Advanced Recovery
403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
$2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences.
Annual bonus eligible based on agency performance
Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.
EEO Statement:
Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.
Auto-ApplyPatient Service Representative (Part Time 25 hours weekly)
Medical records clerk job in Hartford, CT
At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact.
In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you
Starting Rate: $20.00
Position Summary
The Patient Service Representative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations.
Minimum Qualification Requirements
A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail.
Position Responsibilities and Expectations
* Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff
* Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in "Hold" message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly
* Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staff
meetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed.
* Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor.
* Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room
COMPENSATION & BENEFITS
For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including:
* Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more!
* Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan.
* Voluntary Vision Insurance
* Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery
* Short-Term Disability - 100% paid by Root Center for Advanced Recovery
* 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment.
* $2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences.
* Annual bonus eligible based on agency performance
* Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program.
EEO Statement:
Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.
Representative II, Customer Service - New Patient Care
Medical records clerk job in Hartford, CT
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Medical Billing Clerk
Medical records clerk job in Farmington, CT
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
• Generating invoices for insurance companies and patients
• Handling cash, charge and other entries into accounting software
• Cross-referencing allowable insurance codes and limits
• Ensuring compliance with medical billing guidelines
Qualifications
• Minimum of 6 months medical billing experience
• Moderate proficiency/comfort with Microsoft Excel (no test required)
• Good typing skills (30+ WPM)
• Basic medical terminology and form knowledge
Additional Information
Hours for this Position:
• M-F, 8-hour days with start time between 7am and 9am, 30-minute lunch
• They are flexible with the schedule, but once set it is permanent
• No OT, no weekends anticipated
• Workflow volume increases at month-end
Advantages of this Opportunity:
• Competitive salary $13.00 - $14.00 per hr
• Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO
• Growth potential
• Fun and positive work environment
Patient Service Representative
Medical records clerk job in Manchester, CT
Immediate opportunity for full time patient care coordinator with insurance billing experience for well established eye care practice. Please send resume and salary requirements. This is a contract position thru August 2021
Qualifications
1. Excellent customer service and communication skills.
2. Empathetic personality and attention to patient's needs.
3. Management of multiple tasks simultaneously.
4. Strong problem solving skills.
5. Ability to work as a team member.
6. Strong organization with attention to detail.
7. Respectful treatment of patients and co-workers.
8. Experience answering multi-line telephones promptly and courteously.
9. Professional appearance.
10. Initiative to solve problems and complete projects.
11. Positive attitude.
Additional Information
. Patient Check-In
Checks patients in, greeting everyone in a pleasant and professional manner.
Tracks patients in the reception area and communicate with them, as needed.
Evaluates chart data to verify all information has been received, completed, and signatures obtained.
Photocopies/Scans patient's insurance card.
Ensures that proper authorization or referral is collected and entered into system.
Assists patients in obtaining authorization or referrals that have not been received by the practice when possible.
Enters all new patient demographic information into the computer.
Verifies patient insurance and address information.
Places charts in bin for specific physician or technician.
Marks arrival time of patients in office and make sure that patients are seen on time.
1. Patient Check-Out
a. Presents and collects fees, posting charges and payments, making next appointment.
b. Reviews fee sheets for correct charges and diagnosis marked; enters information into computer.
c. Ensures patients understand their condition and treatment; provides any special instructions to patients upon leaving.
d. Puts route slips in numerical order after previous night's deposit, and lists missing numbers..
e. Schedules return appointments for follow-up as necessary.
f. Schedules patients for transfer of care and any required diagnostic testing.
g. Explains all fees and patient financial responsibility.
h. Secures all necessary patient signatures; obtains proper informed consent and insurance authorization.
i. Ensures patient satisfaction.
j. Directs patients to optical.
k. Reads the route slip to be sure all necessary information has been recorded; obtains any additional information needed before patient departs.
l.
2. Telephones
a. Answers inbound telephone calls and routes to appropriate station:
· Transfers calls regarding appointments to the medical secretary and/or receptionist.
· Transfers calls requesting medical advice, prescription refills, or surgery information to the ophthalmic assistant.
· Triages calls seeking financial information to the business manager.
· Transfers calls from physicians to the doctor being requested or the doctor who is presently on call.
· Places all other calls for doctors in the message window.
3. Administrative
Enters appointment recall cards to be mailed for future visits.
Prepares recall cards for month in advance.
Assist with sorting distribution and stamping of mail.
Makes appointments on an as-needed basis.
Compiles a daily list of all patients requiring preauthorization for subsequent office visits and procedures, presents this list to the front office supervisor on a daily basis.
Maintains updated billing procedures and correct coding modifiers.
Stocks and keeps check out area and computer area clean.
All your information will be kept confidential according to EEO guidelines.
Front Office Clerk
Medical records clerk job in Chicopee, MA
Temp
Looking for experienced receptionist or front end assistant. Must posses excellent phone skills and highly task orientated Receptionist Job Duties:
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Register all patients for their medical appointments
Confirmed all appointment for the following day
Maintains safe and clean reception area by complying with procedures, rules, and regulations.
Assist team member in various project, must be able to adapt to changing work environment.
Data entry may be required
Must be proficient in Microsoft office
Receptionist Job Duties:
Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management
444 Montgomery Rd, Chicopee, MA 01020, United States of America
Medical Receptionist
Medical records clerk job in Vernon, CT
Answer incoming calls
Schedule appointments
Greet and check patient in and out
Verify and update demographic and insurance information
Schedule appointments
Scan documents
Maintain a clean, organized and professional front desk area
Perform other duties as assigned
Qualifications
1+ year(s) of Medical Receptionist experience (Preferred)
EMR experience
Dermatology experience (Preferred)
Education:
High school diploma required
Additional Information
All your information will be kept confidential according to EEO guidelines
Pre-Registration Specialist
Medical records clerk job in New Haven, CT
Job Description
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
To provide timely, detailed accurate full patient registration prior to the patient's visit, either via telephone or in person to assure an exceptional patient experience. This individual maintains a patient-focused approach towards operational excellence while working as an integral part of the health care team.
Duties and responsibilities
The Pre-Registration Specialist performs timely, detailed, accurate full patient registration and maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company as well as all additional information required for reporting. Typical duties include but are not limited to:
Obtain and verify patient demographic and guarantor information prior to visits to ensure that the patient record is accurate and is available for billing purposes.
Obtain patient insurance information and verify the patient's eligibility, whether via phone, web-site or electronic eligibility checks.
Obtain and verify patient information required for reporting purposes prior to visits.
Work queues/listings to determine which patients require pre-registration 1-7 days prior to their upcoming appointment.
Contact patients via telephone to obtain needed information.
Answer all incoming phone calls in a timely manner demonstrating good customer service.
Obtain benefits to aid in payment collections at time of service.
Provide accurate information to patients about insurance requirements.
Complete all necessary questionnaires when needed for upcoming appointments.
Ensure that the proper steps are taken to eliminate patients from pre-registration status and communicate with Patient Access what is needed at the check in process.
Ability to provide information to patients regarding FHCHC services and directions to various locations.
Maintain and adhere to HIPAA privacy policies
Performs other duties as assigned and providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves
Qualifications
High School diploma or GED with experience in medical billing is required. Bi-lingual in English and Spanish is also required. Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential.
The selected candidate must be detail oriented and have the ability to work independently with one year of experience demonstrating customer service highly preferred. Epic experience is desirable.
Must be willing to work in various locations and various shifts
Physical Requirements/Work Environment
Must have manual dexterity to operate keyboards, telephones and other business equipment
Position requires the use of a headset and the ability to sit for extended periods of time
High volume of calls each day.
Medical office type environment. Works closely with co-workers daily
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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Patient Service Representative
Medical records clerk job in Fairfield, CT
Job Description
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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Front Office Registrar
Medical records clerk job in Bridgeport, CT
Join a Team That Makes a Difference at Optimus Health Care!
Are you passionate about providing high-quality, patient-centered care? Optimus Health Care the largest provider of primary health care services in Fairfield County is looking for dedicated professionals to join our team! With multiple locations in Bridgeport, Stratford, and Stamford, our mission is to be a lifelong health care partner, dedicated to achieving optimal wellness for the communities we serve.
Join our team-based model of care delivered in a kind and compassionate manner.
We are currently recruiting for a Full Time Front Office Registrar to join our team in Bridgeport, CT
The Front Office Registrar is a member of a health care team responsible for working with Providers, Nurses and Clinical Support staff, to ensure a complete and timely patient flow process. Assure that pre-work is performed before the patient arrives by verifying demographic and insurance information to ensure prompt payment of services to Optimus. Monitor provider schedules to ensure Optimus' established productivity levels and timely scheduling of patient visits. Working knowledge of Spanish is helpful.
Essential Functions :
Conducts initial intake of patients
Update patient information
Collects co-pays
Assists with scheduling of tests & treatments
Assists with administrative tasks as needed
Greet customer with a smile and provide eye contact all the times
Ensure customer retention by providing excellent customer service
Create a comfortable atmosphere for our customers by addressing all questions and concerns
Responsible for completing patient demographic, insurance financial information and ensure that patients are processed in a timely, accurate and complete manner.
Responsible and accountable for verification of insurances to ensure billing of services.
Job Qualifications/Requirements:
Education: High School diploma / Associates degree preferred.
Experience: At least five years' experience, preferably in a health care setting.
Language Skills: Bi-lingual Helpful
Additional General Requirements:
Great computer skills.
Familiarity with EMR, helpful.
Commitment to maintenance of patient privacy.
Flexibility to work at other OHC sites as necessary.
To be part of our organization, every employee should understand and share in Optimus' Vision, support our Mission, and live our Values. These values-outstanding, patient-centered, trustworthy, integrity, multicultural, understanding, and supportive -help guide what we do, as individuals and professionals, every day.
OHC provides a fun, fast-paced working environment, where our commitment to quality is present in every job function.
Excellent health & welfare benefit
Competitive Compensation
Optimus and its caring and multi-lingual staff proudly serve hundreds of thousands of our neighbors, in a caring patient-centered environment.
Optimus is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.
Auto-ApplyMedical Receptionist
Medical records clerk job in Hamden, CT
Job DescriptionDescription:
Why Join ReFocus
At ReFocus, our Front Desk team is the heart of the patient experience. We are committed to helping you build the skills, confidence, and career path that support long-term success in healthcare.
Comprehensive Training - No Experience Required
Whether you're new to medical reception or transitioning from another industry, we provide robust on-the-job training, mentorship, and ongoing coaching. You'll learn patient scheduling, insurance basics, customer service best practices, and front desk systems step-by-step.
Earn More When You're Willing to Travel
Team members who are open to traveling between ReFocus locations are eligible for an additional $1.00 per hour travel incentive, providing flexibility and extra earning potential.
Career Growth Across Multiple Pathways
ReFocus offers clear opportunities to advance your career based on your strengths and interests. Team members can grow within the Front Desk track or pursue roles across other job families, including:
•Surgical Coordinator •Ophthalmic Technician (with full on-the-job training) •Billing & Revenue Cycle •Practice Operations & Leadership
We are dedicated to developing our people and helping them find the path that best fits their career goals.
Supportive, Patient-Centered Culture
Our Front Desk teammates are essential to delivering an outstanding patient experience. You'll be part of a team that values collaboration, empathy, professionalism, and our “Care, Collaborate, Elevate” values.
Training, Tools & Resources to Help You Succeed
ReFocus invests in modern technology, clear workflows, and efficient systems to make your job easier and support a smooth patient experience.
Be Part of a Growing, Multi-State Healthcare Organization
With practices across multiple states, ReFocus offers long-term stability, advancement opportunities, and exposure to best practices across a leading ophthalmology network.
Join Our Dynamic Medical Team as a Medical Group Front Desk Representative!
Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience.
Your Impact:
Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion.
Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly.
Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records.
Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting.
Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience.
Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners.
What You'll Bring/Requirements:
Reliability, a positive attitude, and excellent teamwork skills.
Strong communication and interpersonal abilities.
Proficiency in data entry and computer skills.
Ability to thrive in a fast-paced environment.
Exceptional customer service skills.
Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures.
Must hold a high school diploma or equivalent.
Bonus Points:
Prior experience in ophthalmology.
Familiarity with Electronic Medical Records (EMR).
Perks & Benefits:
Competitive 401(k) with matching.
Comprehensive health, dental, and vision insurance.
Disability and life insurance.
Flexible spending account.
Generous paid time off.
Important Details:
Must be able to travel to multiple locations (if applicable).
Availability for evenings and weekend rotations (if applicable - varies by practice).
Ability to handle a high-volume practice.
This position is in person.
We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect.
We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas.
We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach.
Refocus is an equal opportunity employer and we value diversity.
Requirements:
Medical Receptionist - Bilingual Spanish / English
Medical records clerk job in New Haven, CT
Patient Access Representative - Bilingual (English/Spanish)
Medical Receptionist - Bilingual English Spanish
Schedule: Variable 8-hour shifts between 7am-8pm, including some weekends
Do you thrive in a fast-paced front desk role where every detail matters? We're looking for a Bilingual Medical Receptionist (English/Spanish required) to welcome patients, support clinical staff, and ensure a smooth check-in and registration experience.
This contract to hire Medical Receptionist opportunity offers $22.30 per hour.
What You'll Do:
Greet and register patients while ensuring accuracy of demographic, insurance, and eligibility information
Collect co-pays, deductibles, and payments at the time of service; balance and reconcile cash drawer daily
Schedule, update, and manage patient appointments using the electronic health record (EHR) system
Provide interpretation services to support patients and staff
Assist patients with MyChart enrollment, insurance verification, and financial counseling options
Maintain confidentiality while delivering exceptional customer service
What We're Looking For:
Bilingual in English & Spanish (required)
High School diploma or GED required
1+ year of experience in healthcare, customer service, or data entry role preferred
Familiarity with electronic scheduling, insurance verification, or prior authorization is a plus
Strong communication, problem-solving, and organizational skills
Comfortable working variable shifts between 7am-8pm, including weekends
If you're detail-oriented, compassionate, and ready to put your bilingual skills to work in healthcare, apply today for immediate consideration.
A.R. Mazzotta is an equal opportunity employer. It is the policy of A.R. Mazzotta to employ, recruit, hire, train and promote individuals without regard to race, color, religious creed, sex, national origin, age, marital status, present or past history of mental disability, intellectual disability, learning disability, or physical disability, religion, political affiliation or belief, pregnancy, ancestry, veteran status, sexual orientation, gender identity or expression or any other status protected by federal, state, or local laws.
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Medical Receptionist - Bilingual Spanish / English
Medical records clerk job in New Haven, CT
Job DescriptionPatient Access Representative - Bilingual (English/Spanish)
Medical Receptionist - Bilingual English Spanish
Schedule: Variable 8-hour shifts between 7am-8pm, including some weekends
Do you thrive in a fast-paced front desk role where every detail matters? We're looking for a Bilingual Medical Receptionist (English/Spanish required) to welcome patients, support clinical staff, and ensure a smooth check-in and registration experience.
This contract to hire Medical Receptionist opportunity offers $22.30 per hour.
What You'll Do:
Greet and register patients while ensuring accuracy of demographic, insurance, and eligibility information
Collect co-pays, deductibles, and payments at the time of service; balance and reconcile cash drawer daily
Schedule, update, and manage patient appointments using the electronic health record (EHR) system
Provide interpretation services to support patients and staff
Assist patients with MyChart enrollment, insurance verification, and financial counseling options
Maintain confidentiality while delivering exceptional customer service
What We're Looking For:
Bilingual in English & Spanish (required)
High School diploma or GED required
1+ year of experience in healthcare, customer service, or data entry role preferred
Familiarity with electronic scheduling, insurance verification, or prior authorization is a plus
Strong communication, problem-solving, and organizational skills
Comfortable working variable shifts between 7am-8pm, including weekends
If you're detail-oriented, compassionate, and ready to put your bilingual skills to work in healthcare, apply today for immediate consideration.
A.R. Mazzotta is an equal opportunity employer. It is the policy of A.R. Mazzotta to employ, recruit, hire, train and promote individuals without regard to race, color, religious creed, sex, national origin, age, marital status, present or past history of mental disability, intellectual disability, learning disability, or physical disability, religion, political affiliation or belief, pregnancy, ancestry, veteran status, sexual orientation, gender identity or expression or any other status protected by federal, state, or local laws.
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