Medical Receptionist (NE Portland)
Medical records clerk job in Portland, OR
**WE DO URGENT CARE DIFFERENTLY - Come See How!**
At AFC Urgent Care - Portland, we're redefining what healthcare feels like-for patients and for the people who make it happen. We move fast, work smart, and support each other every step of the way. We're a tight-knit team that gets the job done and has fun doing it!
As we continue to grow, we're looking for a Medical Front Desk Receptionist to be the welcoming face of our clinic. If you're highly organized, great with people, and ready to make a meaningful impact from the moment patients walk through the door, this could be the right fit for you.
WHY YOU'LL LOVE IT HERE
A Culture That Actually Cares: teammates who've got your back, leaders who listen, and zero bureaucracy. We believe in collaboration, not competition!
Team Performance Bonus: when the clinic thrives, you share in the success! Monthly performance bonuses = more than just a pat on the back
Learn. Grow. Level Up: want to expand your skills? We offer a
Medical Assistant Apprenticeship Program
- paid for by us if you're ready to grow!
WHAT YOU'LL DO
As the go-to person at the front desk, you'll be a key part of creating a smooth, welcoming experience for every patient who walks through our doors. Your day will be full of variety, meaningful interactions, and the kind of fast-paced environment that keeps things exciting. Here's what you'll take on:
Welcome patients with a warm, friendly attitude that sets the tone for their entire visit
Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system
Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
Complete the checkout process, organizing and scanning medical records and providing patients with necessary documentation
Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager
SCHEDULES THAT WORK FOR LIFE
Full-Time ~36-40 hours/week.
Set shifts = no guessing game
Currently looking to fill back half of the week position:
Back Half Team: Wed 1p-7p | Thu-Fri 8a-7p | Sat 9a-6p
Plus just one on-call shift per month (and you get to choose the day!)
LOCATION
AFC Urgent Care - NE Portland
6633 NE Sandy Blvd Portland, OR, 97213
WHAT WE'RE LOOKING FOR
We want
driven, friendly, and detail-oriented
Medical Receptionists who bring positive energy and put patients first. Must also be calm under pressure, thrive in a fast-paced setting and be willing to wear multiple hats.
You'll Need:
At least 1 year of people-facing customer service experience, required
At least 1 year of experience with medical administrative duties, preferred
Solid computer skills and comfortable learning new systems
Knowledge of medical terminology is a big plus
PAY & PERKS
$20-24/hr (based on experience)
Monthly team performance bonuses
Free healthcare for you and your family through AFC
401(k) with 3% employer match after 1 year
3 weeks of paid time off
On-the-job growth & training opportunities
Supportive, non-toxic work culture that celebrates wins!
OUR CORE VALUES
Commitment - Commitments are clearly made and met
Health - Healthy living for everyone is promoted through sustainable and responsible behaviors
Excellence - Excellence in everything we do
Celebrate - Celebrate wins - both small and large
Trust - Trust builds teamwork through vulnerability and respect
READY TO APPLY?
If you want to grow your medical career while being part of something real, apply now and let's chat!
SAFETY & WELLBEING
Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings.
EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Medical Records Manager
Medical records clerk job in Beaverton, OR
Job DescriptionDescription:
Responsible for establishing and maintaining resident medical records in accordance with Cascadia policies and state and federal regulations.
Note: All employees of Cascadia Healthcare are required to submit and be cleared to work in the facility per each
state's specific background check requirements prior to contact with patients/residents.
Essential Functions
Provides training, direction and guidance for the medical records staff.
Ensures medical records are complete, with coordination of electronic function & scanning of hard copy records.
Audit medical records as directed.
Data entry into the electronic medical record as directed.
Compiles statistical data such as admission, discharges & deaths.
Coordinates to ensure timely MD visit, documentation & signing of orders.
Closes medical records as directed.
Restricts access to resident medical records to those staff members with a valid requirement.
Files documents in accordance with established procedures.
Services as HIPAA resource for facility and maintains HIPAA disclosure log for the facility.
Participates in Medicare/Managed Care triple check for accuracy in billing.
Maintains, retains and archives files in accordance with Cascadia policy and State and Federal regulations.
Participates in the hiring, disciplining and evaluation of medical records employees.
Prepares work schedules and maintains adequate staffing.
Ensures punctuality and regular attendance for assigned shifts.
Other Functions
Performs other tasks as assigned.
Conducts job responsibilities in accordance with the standards set out in the Company's Code of Business Conduct, its policies and procedures, applicable federal and state laws, and applicable professional standards.
Knowledge/Skills/Abilities
Knowledge of medical terminology.
Ability to be accurate, concise and detail-oriented.
Ability to communicate effectively with residents and their family members, and at all levels of the organization.
Strong knowledge of HIPAA and privacy regulations.
Skilled in directing and motivating the workforce.
Computer proficiency required.
Proficiency with PCC preferred.
Requirements:
Education
High school diploma or equivalent required.
Associate or Bachelor's degree in Health Information Management, or similar degree, preferred.
Licenses/Certification
None.
Experience
Six months experience in a long term care environment preferred.
Two years' experience as a Medical Records Clerk or with record keeping responsibility in a health care setting.
PCC experience preferred.
Medical Coder II, Hospital-Based Coding
Medical records clerk job in Portland, OR
In addition to the responsibilities listed below, this position is also responsible for reviewing emergency, outpatient, and ambulatory medical records to identify elements to be abstracted, as well as diagnostic and procedure codes, and beginning to review inpatient records.
Essential Responsibilities:
Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.
Assists with documentation and coding compliance by: following compliance standards with applicable federal, state, and local laws and regulations, The Principles of Responsibility, the Code of Conduct for Kaiser Permanente, internal policies and procedures, professional standards, and accreditation standards.
Supports efforts to update coding processes and meet regulatory goals by: assisting in performing analysis/review to assure the accuracy of current procedures and diagnosis codes upon request from various sources; using internal resources (e.g., webinars, enterprise education team) to learn up-to-date knowledge of standards and regulatory requirements related to coding, documentation, and management compliance (federal, state, internal), and researching guidance for individual coding situations as necessary, with some guidance; and meeting and maintaining department standards for productivity and quality.
Completes medical coding by: translating clinical information into coded data to enter appropriate codes for diagnoses, procedures, and other services rendered, following coding guidelines for the most current version of the International Classification of Diseases Clinical Modification (ICD-CM), Current Procedural Terminology (CPT), and Healthcare Common Procedure Coding System (HCPCS) Level II for patient encounters with guidance; identifying and assigning appropriate codes for diagnoses, procedures, and other services rendered with day-to-day supervision; identifying and assisting with resolving coding issues through partnership with clinicians, department administration, and other coding staff based on review, coding guidelines, and queries or issues with practitioner-submitted medical codes to reduce denials and improve time to submission; and supporting team members who provide consultation to staff and care providers on all coding and documentation questions.Qualifications Minimum Qualifications:
Minimum two (2) years of experience with Hospital Ambulatory Surgery, Home Health/Hospice (if applicable), Observation, and Hospital complex Outpatient Visit including capture of codes for outpatient services that require monitored anesthesia and conscious sedation.
High School Diploma or GED or equivalent AND minimum two (2) years of coding experience. OR Minimum two (2) years of coding experience and one (1) year of experience in a corporate or business office environment.
Registered Health Information Technician required at hire OR Registered Health Information Administrator required at hire OR Certified Coding Specialist required at hire Additional Requirements:
Knowledge, Skills, and Abilities (KSAs): Quality Assurance and Effectiveness; Health Care Coding; Data Quality; Time Management; Medical Terminology; Medical Coding; Compliance Management; Health Records; Health Information Systems; Data Entry; Maintain Files and Records
Auto-ApplyCode Technician II - IV
Medical records clerk job in Kelso, WA
This position ensures and enforces compliance with county ordinances and building codes. This position investigates building sites/projects prior to and after the issuance of required permits as required by county codes and ordinances. Position is open until filled! First review of applicants will be Monday, December 15th. Code Tech II: *
Visually inspects new construction and alteration projects for compliance to adopted construction codes, approved plans and specifications, and requirements relating to soil conditions, property line setbacks, foundations, structure assembly, plumbing and mechanical systems, and fire/life safety. * Perform all routine field inspections and perform or assist review of simple residential and non-complex structure plans to ensure code compliance. Promptly records all inspections, corrections notices and other documentation. * Secures evidence in cases of violation and recommends possible remedial procedures to gain code and ordinance compliance. * Respond to complaints from the public under the direction of the Building Official. Perform a diversity of clerical and administrative duties to maintain and perform the permit process and maintain its efficiency and timeliness. Prepare reports of inspections and investigations, including entering all inspections and other documentation in the field, as practical. * Attend and participates in staff meetings. Provide input and recommendations to improve own work processes and the general operation, performance and services provided by the department. * Attend to training and maintain up to date in ordinance, codes, and legal changes pertaining to the trade and related subjects. * Assist other division personnel on assigned duties, as directed. Code Tech III - addition to the duties above: *
Assume the lead in more complicated field inspections, and examine and reviews plans for more complex, large, commercial and industrial sites/projects to ensure compliance with county codes and ordinances. * Compute beams, analyze strength of materials, and evaluate truss design to ensure the structural integrity of structures in accordance with recognized engineering assumptions. * Code Tech IV - addition to the duties above: * Assume the lead in more complicated field inspections, and examine and reviews plans for more complex, large, commercial and industrial sites/projects to ensure compliance with county codes and ordinances. * Compute beams, analyze strength of materials, and evaluate truss design to ensure the structural integrity of structures in accordance with recognized engineering assumptions. * Examine and review plans and specifications, especially on the more complex commercial and industrial structures to assure compliance with county codes and ordinances. * Perform field inspections of commercial, industrial and large scale or complicated projects by visually inspecting new construction and alteration projects for compliance to building codes, approved plans and specifications, requirements relating to soil conditions, property line setbacks, foundations, structure assembly, and fire/life safety requirements. * Secures evidence in cases of violation and recommends possible remedial procedures to gain code and ordinance compliance. Assist and advice builders, contractors, engineers, architects and/or owners on methods and ways to achieve compliance. * Respond to complaints from the public under the direction of the Senior Building Inspector and/or the Building Official. * Prepare reports of inspections and investigations, and maintain records of such. Perform a diversity of clerical and administrative duties to maintain and perform the permit process and maintain its efficiency and timeliness. * Attend and participates in staff meetings. Provide input and recommendations to improve own work processes and the general operation, performance and services provided by the department. * Attend to training and maintain up to date in ordinance, codes, and legal changes pertaining to the trade and related subjects. * Provide back-up support for public counter duties. Non-Essential Duties: * Perform other duties and projects as assigned by supervisors. Code Tech II: * Possess and maintain certification issued by the International Code Council for Building Inspector B1, B2, or B5. * Two (2) years of experience as a Permit Specialist or as a Building Inspector; two (2) years of college education with emphasis on building codes or related field; or four (4) years experience in a construction or building design field/trade. * Possess and maintain a valid driver's license and maintain a good driving record. Code Tech III In addition to the above qualifications: * Possess and maintain certifications issued by the International Code Council for Building Inspector B1 and B2, or B5; and Plumbing Inspector P1 and P2, or P5; or Mechanical Inspector M1 and M2, or M5. It is desirable that the third certification (plumbing or mechanical) be acquired within two years. Code Tech IV In addition to the above qualifications: * Possess and maintain certifications issued by the International Code Council for Building Inspector B1 and B2, or B5, and Building Plans Examiner B3.Must possess and maintain certifications issued by the International Code Council for either Plumbing Inspector P1 and P2, or P5, or the Mechanical Inspector M1 and M2, or M5.The fourth certification must be acquired within two years of employment. * Four (4) years of experience in all types of construction inspection and code enforcement (except electrical).Two (2) years of experience may be substituted for two (2) years of technical, trade or college education or schooling in construction, structure design, building codes or related field. * Possess and maintain a valid driver's license and maintain a good driving record. * Excellent interpersonal and customer service skills to courteously deal with the public and others requiring services. * Work in a cooperative and teamwork environment, as well as able to perform work in a multi-task work environment. * Work under deadline requirements, and handle public pressure or disgruntled public. * Skills to effectively and clearly communicate and explain processes and legal aspects to the public, and those served by the department.Excellent communication skills, both orally and in writing and in a professional business-like manner. * Possess a good general understanding of the codes and ordinances that related to the functions of the department and codes division, and able to interpret and apply them.Read, understand and interpret plans, drawings and specifications. * Ability to handle job stress and interact effectively with others in the workplace.
Construction Business Clerk
Medical records clerk job in Portland, OR
WHO IS JLM STRATEGIC TALENT PARTNERS & WHAT IS OUR ROLE We partner with National & International prime contractors to provide them with qualified talent they can trust. We accomplish this by sourcing & vetting high level career seeking candidates in the industry and match them with our partners current open roles. Our objective is to help our general contractor partners build out project teams for high level infrastructure projects across the US.
We aspire to partner with candidates who are eager to learn, grow, and progress in their career path while deepening their knowledge in their given field.
We deeply value our partnerships and place great emphasis on maintaining strong relationships and long term hires.This is reflective in our competitive offerings to our hires including:
Ongoing HR support
Competitive benefits packages including- Health, Dental, Vision & Life insurance
Our very own JLM Rewards incentive program
THE IDEAL CANDIDATE
The ideal candidate has some proven track in construction work.
They thrive in a fast paced and a team oriented environment.
They get excited about construction projects as well as completing assignments on time.
An individual who will do well in this position is self oriented, organized, a great communicator, and approachable.
Comfortable working within a team environment at the project site in.
KEY RESPONSIBILITIES/SKILLS
Greet clients and visitors at reception, announce and direct them
Answer and properly route incoming phone calls (multiple lines, two companies)
Perform administrative duties
Perform data entry and track I9 forms
Assist in the review project detail reports as needed and make corrections as needed
Maintain various group email rosters, office seating assignment drawings, and keep current phone listings
Submit service tickets for building and office machine repairs as needed
Confirm repairs are complete and follow up when appropriate
Assist with meeting coordination including meal catering and room set up
Assist Payroll Group with check printing and distribution
Assist in the month-end close and reporting process as needed
Coordinate and arrange meetings including agenda preparation, meeting invitations, reserving and preparing facilities and resources, and arranging offsite meetings as requested
Maintain contact list and calendars in Outlook
Arrange and coordinate travel schedules and reservations
Maintain various logs, reports and templates
Greet scheduled visitors and direct to appropriate area or person
Assist managers with planning and scheduling of activities
Work productively and meet deadlines timely
Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment
Perform work safely and effectively
Understand and follow oral and written instructions, including warning signs, equipment use, and other policies
Other duties as assigned
PERKS OF JOINING JLM
We offer a competitive compensation package as well as benefits including Health Insurance, Vision, Dental, Life, and Paid Time Off! Compensation: $20.00 - $27.00 per hour
JLM is a DBE-accredited agency specializing in finding world-class talent and managing infrastructure project staffing needs.
As the industry leader in staffing for architecture, engineering, and construction projects, JLM has 18,500+ pre-vetted, highly-skilled, and available people ready to power your project within 7 days.
Auto-ApplyMedical Claims Support I
Medical records clerk job in Milwaukie, OR
Job Description
Let's do great things, together!
About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we're focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together.
Position Summary
Investigates and processes claim adjustments for all medical lines of business and COB claim adjustments for Medicare/Medicaid plans. Also processes adjustments related to overpayment recovery, underpayment adjustments and other corrections. Performs COB updates (excluding Commercial), file reviews, issues adjustment related letters to members and providers, performs payment offsets and also validates and completes stop payment requests. Assists in customer service inquiries regarding contractual and administrative policies and applies excellent customer service when a phone call is needed to complete an adjustment or other support work. This is a FT WFH role.
Pay Range
$20.88 - $23.49 hourly
**Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.
Please fill out an application on our company page, linked below, to be considered for this position.
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Benefits:
Medical, Dental, Vision, Pharmacy, Life, & Disability
401K- Matching
FSA
Employee Assistance Program
PTO and Company Paid Holidays
Schedule:
PST
Primary Functions:
Performs basic and moderately complex claim adjustments within the system while interpreting coding and understanding medical terminology in relation to diagnosis and procedures as well as member plan benefits.
Review, analyze, and resolve claims issues through the utilization of available resources for moderately complex claims.
Analyze and apply plan concepts to claims that include deductible, coinsurance, copay, COB, and out of pocket, etc.
Examines claims to determine if further investigation is needed from other departments and routes claims appropriately through the system.
Adjudication and adjustment of claims to achieve quality and production standards applicable to this position.
Release claims and adjustments by deadline to meet company, state regulations, contractual agreements, and group performance guarantee standards.
Reviews Policies and Procedures (P&Ps) for process instructions to ensure accurate and efficient claims processing as well as providing suggestions for potential process improvements.
Monitors and maintains unit inventory through adjustments, refunds, telephone calls and reports.
Prepares and sends refund requests and other form letters.
Reviews files, analyzes results, and organizes multiple adjustments and/or accumulator updates as needed.
Processes voided checks, reissues payment or manual checks, and works stop payments of checks. Issues follow up correspondence letters as needed.
Communicates via telephone with claimants, policyholders, providers, and other insurance carriers.
Thoroughly documents actions as required by internal procedure and market conduct guidelines.
Assists internal departments with programming issues as needed.
Responds and follows up using Facets, Content Manager and E-mail.
Provides back up to Medical Customer Service, COB and Medical Claims when requested.
Performs all job functions with a high degree of discretion and confidentiality in compliance with federal, state, and departmental confidentiality guidelines.
Perform other duties as assigned.
Required Skills, Experience & Education:
High School diploma or equivalent.
Minimum of 6 months medical claim processing or customer service dealing with all types of plans/claims and consistently exceeding performance levels
At least 12 months experience as a Processor I and consistently performing at an exceeding level of performance. Support Processor I designation may also be obtained through equivalent work experience and knowledge level at Moda Health or when recruiting externally.
Professional and effective written and verbal communication skills
10-key proficiency of 135 wpm net on a computer numeric keypad.
Type a minimum of 35 wpm net on a computer keyboard.
Ability to show a pattern of maintaining balanced performance, which consistently exceeds expectations in areas of production and quality.
Strong and proficient organizational abilities and the ability to handle a variety of functions
Ability to efficiently multitask and work well under pressure and meet timelines.
Ability to maintain confidentiality internally and externally and project a professional business image always.
Strong analytical, problem solving, decision making and detail-oriented skills with ability to shift priorities as needed.
Strong proficiency in claims processing systems; Facets, Word, and Excel.
Excellent knowledge and understanding of Moda Health administrative policies affecting claims and customer service.
Demonstrates work habits that consistently exceeds Moda Health standards of attendance and punctuality as well as high flexibility.
Consistently communicates in a positive and effective manner, both written and verbal, to co-workers and management.
Receives and carries out tasks in a cooperative manner and demonstrates a spirit of teamwork.
Together, we can be more. We can be better.
Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training.
For more information regarding accommodations please direct your questions to Kristy Nehler & Danielle Baker via our ***************************** email.
Easy ApplyMedical Receptionist - Outpatient Rehabilitation
Medical records clerk job in Portland, OR
Our Company
Rehab Without Walls Neuro Rehabilitation
Overview Medical Receptionist - Rehab Without Walls | Portland, OR
Be the First Point of Care and Make a Difference Every Day
Are you a detail-oriented multitasker with exceptional administrative skills? Join our team as a Medical Receptionist and play a vital role in supporting outpatient care and clinic operations. This position is perfect for someone who thrives in a fast-paced environment and enjoys being the go-to resource for both patients and staff.
What You'll Do:
Greet and assist patients with professionalism and compassion.
Manage scheduling, patient check-in/check-out, and insurance verification.
Handle phone calls, documentation, and administrative tasks to keep the clinic running smoothly.
Collaborate with clinical staff to ensure an outstanding patient experience.
What We're Looking For:
Strong organizational and multitasking skills.
Excellent communication and customer service abilities.
Previous experience in a medical or outpatient setting preferred.
Join a team that values your skills and offers opportunities for growth in a supportive environment.
Apply today and start your journey with Rehab Without Walls !
Responsibilities
Welcomes patients and visitors by greeting them, in person or on the telephone. Answers or refers inquiries
Receives referrals and understands type of insurance benefits available
Verifies insurances and obtains authorization from insurance companies
Schedules patient appointments
Registers patients; checks patients in and out
Collects copays at the time of each appointment and follows procedures for co-payment deposits
Performs credit card transactions
Maintains patient account balances
Works with electronic medical records
Files, Faxes, and Scans documents
Manages and orders office supplies
Completes billing and payroll data entry
Schedules breaks and lunches with Aides to ensure front office is covered
Completes clinic opening and closing duties, as required
Qualifications
High School diploma or GED
Prior administrative experience in a health care environment is preferred
Possesses excellent interpersonal communication skills
Presents professional attitude, appearance and beyond stellar customer service skills and use of judgment
Is detail oriented, organized and has strong data-entry skills
Maintains a valid driver's license and current auto liability insurance coverage and has a minimum of two years' experience driving a motor vehicle
Motor vehicle driver record background check results are within acceptable company standards at time of hire and annually thereafter
About our Line of Business Rehab Without Walls, an affiliate of BrightSpring Health Services, is a revolutionary neurorehabilitation program that moves individuals outside the walls of institutional settings and into their natural home and community environment through a continuum of care. It is designed to significantly help people who have primarily experienced a brain injury, spinal cord injury, or stroke/CVA through accident or illness regain functional capabilities. By providing care in the home, community, workplace, or school, Rehab Without Walls promotes greater health through the recovery process, all with industry-leading outcomes that dramatically improve functional skills and independence for patients. For more information, please visit ************************** Follow us on Facebook and LinkedIn. Salary Range USD $20.00 - $24.00 / Hour
Auto-ApplyMedical Receptionist
Medical records clerk job in Portland, OR
Job DescriptionMedical Receptionist - We Handle the Stream of Patients (Literally) Active: December 5th, 2025 About Us Are you the kind of person who can juggle phone calls, appointment schedules, and the occasional confused patient-all while keeping your cool and maybe even cracking a smile? If so, we want you at our front desk!We're a busy, friendly urology practice looking for a Medical Receptionist who's equal parts people-person, problem-solver, and team cheerleader. If you believe that patients deserve to be treated like family (the nice kind), and you're not afraid of a little multitasking magic, keep reading.
Responsibilities
Be the first friendly face patients see when they arrive.
Schedule appointments and manage patient flow with care and efficiency.
Answer phones and respond to inquiries with empathy and professionalism.
Verify insurance and collect payments while maintaining confidentiality.
Support clinical staff and contribute to a positive, team-oriented atmosphere.
Qualifications & Skills
A warm, welcoming personality with a genuine desire to help others.
A team player who communicates clearly and works well under pressure.
Experience in a medical office setting preferred, but we're willing to train the right candidate.
Strong organizational skills and attention to detail.
Familiarity with EHR systems and basic office technology.
Schedule: Monday - Friday (8:00 AM - 5:00 PM)
Compensation: $19.00 - $22.00 per hour
Benefits:
Weekly paychecks (direct deposit)
Health insurance (Kaiser) upon eligibility
Accrued paid sick time (Oregon Paid Sick Leave)
Retirement option (OregonSaves)
Release of Information Specialist
Medical records clerk job in Salem, OR
About RRS Medical
RRS Medical is a fast-growing healthcare information technology company accelerating the transfer of protected health information to fulfill our mission, which is to improve patients access to their healthcare data. The company is headquartered in Media, PA with an office in Swansea, IL, and services clients nationwide.
About the Job
We are currently seeking qualified candidates for an open Release of Information Specialist position within the Health Information Management department at a client located in the Salem, OR area. The ideal candidate will be motivated, detail-oriented and a problem solver with excellent written and oral communication skills. Our company seeks those that are kind, encouraging, and gritty as to align with the core values and mission of RRS Medical.
Candidates should be willing and able to work independently. This position will work directly with Medical Personnel to ensure all medical requests are handled in a timely and compliant manner. Ensuring a pleasant patient experience while accessing medical information will be vital. Position entails the full life cycle of Medical Record Release of Information Process.
The Release of Information Specialist will be working onsite at the client five days a week. RRS Medical is now offering a $500 signing bonus for candidates payable at their 90 day anniversary.
Responsibilities
Collection of requested medical records from multiple EMR systems
Daily reporting and logging of assigned work
Assisting patients and authorized individuals with assessing Protected Health Information (PHI)
Providing customer support to clients, patients and requesters
Educating requesters on the Release of Information process
Receive and complete incoming requests for information and respond in a timely manner
Validate requests and authorizations for release of medical information
Consistently audit data entry to ensure all information is correctly entered and documented
Demonstrate helpful and effective telephone etiquette
Maintain working knowledge of the current laws
Maintain regular attendance and punctuality as scheduled
Work within scope of position and direction; willingly accepts assignments
Maintain confidentiality, information security and ethical behavior
Accept new assignments willingly to meet business needs
Skills
General Windows experience
Customer service and phone skills
Ability to communicate and work both within a team and individually
Ability to utilize Microsoft Office & E-mail
Data entry
Ability to use document scanners
Ability to use Adobe Acrobat
Qualifications
Medical Office, HIPAA or Insurance industry experience
EMR systems (EPIC, Centricity, eClinical Works, NextGen, SRS, Athena) experience. EPIC experience preferred.
One year of experience working with HIPAA, EMR, Release of Information and Medical Office Procedures
RHIA, RHIT, CCA, CCS-P, CHPS, CHTS, CHPA, CHPE, CHSE, CHPSE are preferred but not required
Education: High School or equivalent
Auto-ApplyMedical Receptionist
Medical records clerk job in Hillsboro, OR
Job Details Experienced Tanasbourne Clinic - Hillsboro, OR High School Diploma or Equivalent $19.94 - $25.94 Hourly Day Customer ServiceDescription
Who We Are:
Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.
NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.
Why work with us?
We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.
We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.
Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024!
Job Title: Medical Receptionist
Department: Medical
Reports To: Clinic Manager
Work Type: On-Site
Classification: Non-Exempt
Language Differential: Eligible
SUMMARY
The Medical Receptionist will provide exceptional and compassionate customer service to patients and visitors in a patient-centered medical home (PCMH), and demonstrate the value of NHCs mission. The Medical Receptionist will perform front office responsibilities related to delivering quality patient care in a clinical setting and the ability to support patients in need of assistance (filling out paperwork, etc.).
Essential Job Duties
Welcomes patients and visitors in-person or virtually, and answers inquiries with a friendly demeanor and professionalism
Gathers visit reason, accurately schedules and confirms in-person and virtual appointments, enters patients' information by obtaining, recording, and updating demographic and financial information into EHR (EPIC)
Processes co-payments and completes daily deposit reconciliation and assists with bank runs.
Scrubs patient charts daily
Confirms patients' insurance eligibility and coverage information
Scans and indexes documentation into medical records according to NHCs policies and procedures
Receives, documents, and routes messages to appropriate clinical staff
Assists in new employee training on specific tasks, as needed
Works collaboratively in a team environment with a spirit of cooperation
Performs other duties as assigned
Qualifications
QUALIFICATIONS
Education and/or Experience
This position requires a high school diploma or equivalent
At least one-year experience in a fast-paced customer service setting is required, preferably in healthcare
Previous EPIC or EHR experience is preferred
Ability to fluently speak, read, and write in Spanish is highly preferred
Knowledge, Skills, Abilities & Behaviors
Ability to communicate professionally, both verbally and in writing with a service-oriented approach, sometimes in stressful circumstances
Basic knowledge of medical terminology and insurance billing terms
Ability to enter in data accurately with attention to detail
Ability to maintain confidentiality and comply with HIPAA policies
Ability to work in a fast-paced environment
Ability to utilize multiple-line telephone
Ability to learn and adapt to changing information and/or policies and procedures
Must be able to display sensitivity to the population and patients served
Must be able to demonstrate a record of reliable attendance and punctuality
Working knowledge and proficiency of MS Office Suite (Outlook, Word, Excel) and desktop publishing software
Ability to proficiently use EPIC Electronic Health Record
WORKING CONDITIONS
Regularly sit while working on the computer; use hands and fingers to handle, control or feel objects tools or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.
Frequently stand and walk around the office to gather supplies, required to do filing, use office equipment.
Occasionally stoop and lift or move objects, equipment and supplies weighing approximately 10-20 pounds up to 40-50 pounds.
The noise level in the work environment is usually moderate to high.
Neighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.
Panel Coordinator - Surgical Oncology
Medical records clerk job in Portland, OR
Each day, you know what needs to be done to help patients at LMG Clinics get the care they need. With your strong organizational and administrative skills, you coordinate the daily schedule, focusing on health maintenance as well as patients with serious or chronic health problems. Your ability to assess patient needs helps our medical staff to diagnose, coordinate treatments, provide a continuum of care and enhance patient well-being. You're a team player on whom the medical staff and clinic patients rely. In short, you represent the Legacy mission of making life better for others.
Legacy Good Samaritan Medical Center in Northwest Portland is known for its specialty programs and clinical excellence. Legacy Good Samaritan features nationally renowned doctors in cancer care, kidney transplantations, neurology, ophthalmology, weight-loss surgery, robotic surgery, rehabilitation and more, with access to emergency care if needed.
Responsibilities
Serve as an effective communication link between patient and clinic staff by gathering information from patients.
Independently and proactively identify patients in the practice by running panel reports for specific diagnosis and preventive care needs.
Communicates with patient directly to discuss preventative care needs and refers patients with medical concerns to appropriate clinical staff.
Serve as a medical home quality improvement team member; assist with improvement of workflows through PDSA Cycles and measurement of quality indicators.
Review provider schedules and patient charts to assist the care team in coordinating care for visits and identifying preventive healthcare needs.
Evaluate and analyze patient records, based on Primary Care patient standards, for patients who need: preventive services, diagnostics, and follow up.
Schedule patients for preventive care needs.
Participate in team huddles and evaluation of team data for proactive panel management.
Work with clinic team on developing standards, implementation, and maintenance of programs in chronic disease management for patients.
Additional clerical duties as assigned.
Qualifications
Education:
At least 2 years relevant experience in a healthcare setting, outpatient and care and service of patients with chronic disease preferred. High School graduate and some college preferred.
Experience:
Prior experience in a clinical setting such as MA, Unit Secretary, or clerical experience in a clinical setting
Effective communication and active listening skills
Knowledge of basic medical terminology
Clinical understanding of patient diagnosis and potential treatment orders preferred in specialty clinics
Philosophy and values consistent with a patient centered care model
Ability to work effectively in a team as well as independently and proactively
Good organizational and time management skills
Demonstrate effective interpersonal relationship and customer service skills
Demonstrated problem solving skills in a complex environment
Demonstrated proficiency working in an electronic medical record system, Microsoft Outlook, Word, and Excel
Pay Range
USD $20.83 - USD $29.79 /Hr.
Our Commitment to Health and Equal Opportunity
Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing.
If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed.
Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law.
To learn more about our employee benefits click here: ********************************************************************
Auto-ApplyPatient Services Coordinator-LPN, Home Health
Medical records clerk job in Vancouver, WA
Become a part of our caring community and help us put health first
The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
Completes requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
Schedules TIF OASIS collection visits and deletes remaining schedule.
Reschedules declined or missed (if appropriate) visits.
Processes reassigned and rescheduled visits.
Ensures supervisory visits are scheduled.
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
Verifies visit paper notes in scheduling console as needed.
Assists with internal transfer of patients between branch offices.
If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
Have at least 1 year of home health experience.
Prior packet review / QI experience preferred.
Coding certification is preferred.
Must possess a valid state driver's license and automobile liability insurance.
Must be currently licensed in the State of employment if applicable.
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$45,400 - $61,300 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyMedical Receptionist
Medical records clerk job in Portland, OR
Job Description
What We're Looking For:
A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you're up for the challenge, we want to hear from you!
Please check out our video to learn more about the amazing work our Medical Receptionists do for our patients!
What You'll Do
Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience-welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way.
Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone!
Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message.
Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit-all with a smile!
Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience.
And there's so much more!
What We Value
Fun - We create an engaging and positive environment for patients and staff.
Common Sense - We take a practical, thoughtful approach to patient care and clinic operations.
Integrity - We uphold the highest standards of professionalism, ethics, and trust.
Excellence - We are committed to delivering top-tier patient care and service.
Determination - We tackle challenges with solutions and strive for continuous improvement.
Teamwork - We support one another to provide the best outcomes for our patients.
What We Offer
Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture!
Qualifications/Experience
High school diploma or general education degree (GED).
Prior medical receptionist experience preferred.
Must be authorized to work in the United States without restriction. We will not sponsor applicants for work visas.
Work Environment and Physical Requirements:
Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.
Benefits
We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA, tuition assistance, certification reimbursement, and more!
Patient Service Representative
Medical records clerk job in Happy Valley, OR
As a Patient Service Representative at InReach Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.
Pay: $18-21/hr based on experience & skill set
Schedule: Full time - clinic is open M-F 8am-7pm
Location: 8810 SE Sunnybrook Blvd Clackamas, OR 97015
Essential Job Functions:
Patient Interaction:
Greet and welcome patients with professionalism and warmth.
Schedule appointments and manage patient inquiries both in person and over the phone.
Collect and verify patient information, insurance details, and necessary documentation accurately.
Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy. Help provide customer service, a smile.
Administrative Support:
Maintain patient records and ensure all documentation is complete and accurate.
Assist in keeping front office area neat, tidy and organized
Coordinate with clinical staff to ensure a seamless patient experience.
Assist front office with front office tasks when down time occurring including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc.
Communication and Coordination:
Liaise effectively between patients, clinical staff, and other departments within the facility.
Communicate clearly and professionally to address patient concerns or questions.
Miscellaneous Operations:
Maintain a clean and organized reception area.
Assist in managing inventory and ordering office supplies as needed.
Participate in team meetings and contribute ideas for process improvement.
Cleaning and Maintenance: Ensure cleanliness and organization of therapy areas and equipment. Daily equipment cleaning, cleaning tables, laundry, stocking supplies
Physical Requirements:
Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork.
Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity.
Vision: Clear vision for reading and analyzing documents.
Communication: Ability to communicate effectively verbally and in writing.
Mobility: Occasional movement within the office environment.
Qualifications:
High school diploma or equivalent; additional education in healthcare administration is a plus.
Proven experience in a customer service role; healthcare setting preferred.
Proficiency in using office software and scheduling systems.
Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
Attention to detail and accuracy in handling patient information and documentation.
Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.
Medical Receptionist
Medical records clerk job in Sandy, OR
We are an established and thriving outpatient Orthopedic clinic owned by physical and occupational therapists. We specialize in treating patients with orthopedic issues related to extremities (arms and legs) and the spine. Our clinics cater to individuals of all ages and ability levels, providing personalized care to meet each patient's specific needs. We have Clinics throughout the Portland Metro and Salem areas.
At each of our clinics, our energetic staff contribute to a friendly and fun work environment. We pride ourselves on maintaining a atmosphere where our team of highly knowledgeable and motivated professionals, including Physical Therapists, Occupational Therapists, Occupational and Physical Therapist Assistants, Aides and Support Staff, collaborate to provide exceptional care. With decades of collective experience, we are dedicated to helping our patients recover from surgery, rehabilitate injuries, and achieve optimal physical health and wellness through preventive care. We'd love to have you join us!
Job Description
SportsCare and Armworks Physical and Hand Therapy
is a busy outpatient clinic with an opportunity for growth and leadership. We are looking for a warm and inviting smile to welcome our patients and a sharp mind to process patient paperwork and keep the clinic front desk running smoothly.
The ideal candidate has a heart for helping patients and providers, is ready and willing to work independently to accomplish the task at hand and has experience working the front desk of a medical clinic.
Job Responsibilities include, but are not limited to:
Verify patient insurance benefits
Obtain prior authorizations
Check in and schedule patients
Answer phones
Contribute to the clinic's growth and development
Qualifications
Excellent customer service skills
Strong computer skills including electronic medical record (EMR), insurance portals and scanning.
Experience with private insurance, specifically the verification process, and pre-authorization process
Strong understanding of workers compensation insurance requirements and authorization process
Organized
Flexible
Team player
Additional Information
Full-time with benefits - 40 hours a week Monday through Friday
Hourly rate
: $18-$24/hr, based on experience
Excellent benefits package including
401k matching
Health
Dental
Generous Paid Time Off
Seven Paid Holidays
Long Term Disability
Optional Short Term, Life and Supplemental Insurance
· Employee Assistance Program (EAP)
· Employee discount plans
unit secretary
Medical records clerk job in Salem, OR
Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Summary
Performs clerical support functions for the patient care unit. Performs environmental control, revenue reconciliation, inventory management, data entry processing, and troubleshooting issues. Assists in the delivery of direct nursing care as appropriate to meet the needs of the clinical area, unit and/or department, and according to established policies and procedures.
Does this position require Patient Care?
No
Essential Functions
* Responsible for providing administrative support to a group of nonexecutive employees in a patient care department, typically a nursing unit.
* Manages and distributes information within an office and clinical reception, answers phones, greets visitors and patients and maintains patient records.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
experience in a clerical support or customer service role 0-1 year preferred
Knowledge, Skills and Abilities
* Computer skills Microsoft Office.
* Strong follow up and resolution.
* Ability to prioritize and manage multiple tasks.
* Strong patient/customer service skills.
* Ability to learn new software systems and technology skills.
* Adjusting actions in relation to others' actions.
Additional Job Details (if applicable)
Physical Requirements
* Standing Occasionally (3-33%)
* Walking Occasionally (3-33%)
* Sitting Constantly (67-100%)
* Lifting Occasionally (3-33%) 20lbs - 35lbs
* Carrying Occasionally (3-33%) 20lbs - 35lbs
* Pushing Rarely (Less than 2%)
* Pulling Rarely (Less than 2%)
* Climbing Rarely (Less than 2%)
* Balancing Occasionally (3-33%)
* Stooping Occasionally (3-33%)
* Kneeling Rarely (Less than 2%)
* Crouching Rarely (Less than 2%)
* Crawling Rarely (Less than 2%)
* Reaching Occasionally (3-33%)
* Gross Manipulation (Handling) Constantly (67-100%)
* Fine Manipulation (Fingering) Frequently (34-66%)
* Feeling Constantly (67-100%)
* Foot Use Rarely (Less than 2%)
* Vision - Far Constantly (67-100%)
* Vision - Near Constantly (67-100%)
* Talking Constantly (67-100%)
* Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
81 Highland Avenue
Scheduled Weekly Hours
32
Employee Type
Regular
Work Shift
Evening (United States of America)
Pay Range
$17.36 - $24.79/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyRepresentative II, Customer Service - New Patient Care
Medical records clerk job in Salem, OR
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Health Information Specialist I
Medical records clerk job in Salem, OR
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**Position Highlights** :
+ Full-time Monday - Friday 8hr shifts
+ Full time benefits including medical, dental, vision, 401K, tuition reimbursement - Paid time off (including major holidays)
+ Virtual- Opportunity for growth within the company
**You will:**
+ Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
+ Maintain confidentiality and security with all privileged information.
+ Maintain working knowledge of Company and facility software.
+ Adhere to the Company's and Customer facilities Code of Conduct and policies.
+ Inform manager of work, site difficulties, and/or fluctuating volumes.
+ Assist with additional work duties or responsibilities as evident or required.
+ Consistent application of medical privacy regulations to guard against unauthorized disclosure.
+ Responsible for managing patient health records.
+ Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
+ Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
+ Ensures medical records are assembled in standard order and are accurate and complete.
+ Creates digital images of paperwork to be stored in the electronic medical record.
+ Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
+ Answering of inbound/outbound calls.
+ May assist with administrative duties such as handling faxes, opening mail, and data entry.
+ Must meet productivity expectations as outlined at specific site.
+ Other duties as assigned.
**What you will bring to the table:**
+ High School Diploma or GED.
+ Ability to commute between locations as needed.
+ Able to work overtime during peak seasons when required.
+ Basic computer proficiency.
+ Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
+ Professional verbal and written communication skills in the English language.
+ Detail and quality oriented as it relates to accurate and compliant information for medical records.
+ Strong data entry skills.
+ Must be able to work with minimum supervision responding to changing priorities and role needs.
+ Ability to organize and manage multiple tasks.
+ Able to respond to requests in a fast-paced environment.
**Bonus points if:**
+ Experience in a healthcare environment.
+ Previous production/metric-based work experience.
+ customer service experience.
+ Ability to build relationships with clients and customers.
+ Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role.
The estimated base pay range per hour for this role is:
$15-$18.32 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
Patient Service Representative (Receptionist)
Medical records clerk job in Gresham, OR
Frontier Dermatology invites skilled and dedicated professionals to explore our openings throughout our 35+ locations in Oregon and Washington, and become an integral part of our operational success. Our team is essential to our mission of providing exceptional patient care, and we are looking for individuals who share our commitment to excellence. Join us in shaping the future of dermatological support services while advancing your career in our esteemed medical practice.
Join our growing company dedicated to quality care at Frontier Dermatology!
Position Details:
* Overview: Do you enjoy giving superior customer service while being the first and last impression of an office? Join our dermatology team at our front desk reception as a Patient Service Representative!
* Job Title: Patient Service Representative
* Location: Gresham primary, ability to travel and cover in other locations as needed required (Vancouver, Longview, Beaverton. Mileage reimbursement available)
* Typical Schedule: Varied Mondays - Thursdays, 8:00am - 5:00pm
General Description of All Benefits:
* Health Insurance - medical, dental, and vision with HSA, FSA options
* 401k - employer matching up to 4%
* Life Insurance - employer paid & voluntary options
* 8 paid holidays per year
* Tiered PTO accrual 80 - 200 hours annually
* Complimentary parking
* Pet insurance voluntary option
* Employee Assistance Program provided
Qualifications:
* Preferred receptionist experience in a medical office environment, or graduate of a healthcare training program
* HS Diploma, GED; or 1-3 months related healthcare experience
* Our receptionists must be comfortable in a fast paced environment; some duties include checking in patients for multiple providers, scheduling appointments, insurance verification, collecting copays, daily deposits, and be comfortable working from a variety of computer programs
* Our receptionists must have exceptional customer service skills, be highly organized, and very detail oriented. See our mission below!
Who Are We?
Frontier Dermatology is a collective group of dermatology practices throughout Washington and Oregon. Our mission is to be the premier destination of care and experience for patients, providers, and teammates.
CARE IS.. our core values:
Community - We're loyal to our patients, providers, and staff
Accountability - We are responsible for our behavior, interactions, and outcomes
Respect - We appreciate and hold regard for the feelings, wishes, contribution, and rights of others
Empathy - We treat the people the way they want to be treated
Integrity - We are honest and ethical
Service Excellence - We always do our best
Apply here or through our company website career portal to see other available positions!
Frontier Dermatology (FD) is committed to Equity, Inclusion, and Diversity. All qualified applicants will receive consideration for employment and job advancement opportunities without regard to race, color, religion, gender identity, national origin, age, or any other protected status under federal, state, or local law.
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Medical Claims COB Processor I
Medical records clerk job in Milwaukie, OR
Let's do great things, together!
About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we're focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together.
Position Summary
Investigates and processes Coordination of Benefits (COB) claims ensuring all necessary steps are completed for accurate claims processing. Handles customer service inquiries regarding contractual and administrative policies, providing excellent customer service when phone communication is required to resolve COB claims. This is a FT WFH role.
Pay Range
$18.03 - $20.18 hourly, DOE.
*Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.
Please fill out an application on our company page, linked below, to be considered for this position.
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Benefits:
Medical, Dental, Vision, Pharmacy, Life, & Disability
401K- Matching
FSA
Employee Assistance Program
PTO and Company Paid Holidays
Required Skills, Experience & Education:
High School diploma or equivalent.
Minimum of 6 months medical claim processing or customer service dealing with all types of plans/claims and consistently exceeding performance levels.
Professional and effective written and verbal communication skills.
10-key proficiency of 135 spm and a typing speed of 35 wpm on a computer keyboard.
Ability to maintain balanced performance, which consistently exceeds minimum expectations in areas of production and quality.
Strong analytical, problem-solving, and decision-making skills with ability to adapt to shifting priorities.
Strong attention to detail and organizational skills, with the ability to manage multiple functions effectively.
Ability to multitask and work well under pressure and meet timelines.
Maintain confidentiality and project a professional business image.
Proficiency in claims processing systems; Facets, Word, and Excel.
Knowledge and understanding of Moda Health administrative policies affecting claims and customer service.
Maintain Moda Health's standards for attendance, punctuality, and flexibility.
Primary Functions:
Communicate via telephone with claimants, policyholders, providers, and other insurance carriers.
Review, analyze, and resolve complex claims utilizing available resources.
Apply plan concepts such as deductibles, coinsurance, copay, COB, and out-of-pocket expenses to claims.
Identify and route claims requiring further investigation within the system.
Ensure timely claim releases to meet company policies, state regulations, contractual agreements, and group performance guarantees.
Review Policies and Procedures (P&P) to ensure accurate claims processing and suggest process improvements.
Monitor and maintain unit inventory.
Thoroughly documents actions as required by internal procedure and market conduct guidelines.
Assist internal departments with correcting eligibility and programming issues as needed.
Respond to and follow up using FACETS, Content Manager and email.
Provide back up to Medical Claims when requested.
Maintain discretion and confidentiality in compliance with federal, state, and departmental guidelines.
Work weekly itinerary reports.
Consistently maintain high performance, exceeding expectations in production and quality.
Handle various COB-related tasks, including:
Copying Dual Moda claims
Processing Vision COB claims
Reviewing and submitting overpayment spreadsheets
Completing updates
Processing and adjusting Medicare and other claims.
Perform other duties as assigned.
Working Conditions & Contact with Others:
Office environment with extensive close PC and keyboard work, constant sitting, and phone work. Must be able to navigate multiple screens. Work in excess of standard work week, including evenings and occasional weekends, to meet business need.
Works internally with the customer service, membership accounting, and appeals departments. Works externally to support client needs.
Together, we can be more. We can be better.
Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training.
For more information regarding accommodations, please direct your questions to Kristy Nehler & Danielle Baker via our ***************************** email.
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