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Medical records clerk jobs in Richmond, VA

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Medical Records Clerk
Health Information Specialist
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Records Coordinator
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Surgical Coordinator
Cancer Registrar
  • Medical Coding Appeals Analyst

    Elevance Health

    Medical records clerk job in Richmond, VA

    Sign On Bonus: $1,000 **Location:** This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law This position is not eligible for employment based sponsorship. **Ensures accurate adjudication of claims, by translating medical policies, reimbursement policies, and clinical editing policies into effective and accurate reimbursement criteria.** PRIMARY DUTIES: + Review medical record documentation in support of Evaluation and Management, CPT, HCPCS and ICD-10 code. + Reviews company specific, CMS specific, and competitor specific medical policies, reimbursement policies, and editing rules, as well as conducting clinical research, data analysis, and identification of legislative mandates to support draft development and/or revision of enterprise reimbursement policy. + Translates medical policies into reimbursement rules. + Performs CPT/HCPCS code and fee schedule updates, analyzing each new code for coverage, policy, reimbursement development, and implications for system edits. + Coordinates research and responds to system inquiries and appeals. + Conducts research of claims systems and system edits to identify adjudication issues and to audit claims adjudication for accuracy. + Perform pre-adjudication claims reviews to ensure proper coding was used. + Prepares correspondence to providers regarding coding and fee schedule updates. + Trains customer service staff on system issues. + Works with providers contracting staff when new/modified reimbursement contracts are needed. **Minimum Requirements:** Requires a BA/BS degree and a minimum of 2 years related experience; or any combination of education and experience, which would provide an equivalent background. Certified Professional Coder (CPC) or Registered Health Information Administrator (RHIA) certification required. **Preferred Skills, Capabilities and Experience:** + CEMC, RHIT, CCS, CCS-P certifications preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $64k-92k yearly est. 59d ago
  • Student Records Coordinator

    ECPI University

    Medical records clerk job in Richmond, VA

    will work at ECPI University's Richmond, VA campus located at 2809 Emerywood Parkway. Transform your Career at ECPI University Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor's and Master's Programs. Our culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum. Visit *********************** to learn more about how you can help people improve their lives through education. Position Summary The Student Records Coordinator supports the University Office of the Registrar and serves as the manager of all student academic records at the campus locations. Responsibilities * Support and implement the student records management policies for the University Office of the Registrar. * Accurately perform academic data entry and verification within the University's CampusNexus student data management system to include course registration, grading, class rosters, transcript request processing and education verifications. * Accurately process all student changes in a timely fashion to maintain data integrity in the student academic record. * Provide data to Campus Administration assist in local academic planning, enrollment management and other areas as needed. * Monitor students' academic progress through reporting to verify the accuracy and timeliness of all academic record entry. * Work with local academic leadership to ensure graduate students have met program requirements and according to established graduation eligibility, ensuring all graduates are processed expeditiously. Education/Experience * A minimum of an associate's degree from an accredited college or university; Bachelor's degree preferred. * 2- 3 years of experience as an Administrative Assistant; 4- 5 years preferred. * Any equivalent combination of education and experience. Skills/Abilities * Proficiency in Microsoft Office * Proficiency in CampusNexus student database preferred. * Well-developed oral and written communication skills. * Excellent organizational and analytical skills. * Flexibility to learn new methodologies, technologies and systems. * Ability to handle a high pressure environment with significant timeline pressures. * Able to interact with employees, potential students and outside contacts of all levels, providing excellent customer service. * Ability to work independently and with a team as well as with various constituents Benefits of Employment ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click HERE. Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.
    $41k-59k yearly est. 60d+ ago
  • Medical Records Clerk

    Vernon J Harris East End Community Health Center

    Medical records clerk job in Richmond, VA

    Job Details Richmond, VADescription At Capital Area Health Network, we are committed to more than just providing healthcare-we are dedicated to transforming lives through compassion, excellence, and purpose-driven service. As a valued member of our mission-focused medical team, you'll be part of a culture that fosters our CAHN Cares: Compassion-We treat every person with dignity and fairness, embracing all and ensuring no one is alienated or discriminated against. Accountability-We safeguard the confidentiality of our patients and staff and are transparent in reporting to stakeholders and the community. Reverence-We answer a higher call to serve, uplift those in need, and create a community rooted in mutual respect and shared humanity. Excellence-We are committed to continuous learning and professional development, ensuring the delivery of culturally responsive, high-quality care. Stewardship-We responsibly manage our resources to benefit both the organization and the community we serve. We offer comprehensive primary care, dental services, and behavioral health support to our patients, ensuring every individual receives the quality care they deserve, regardless of background or circumstance. Our mission is clear: To deliver effective, accessible, and culturally responsive care, education, and advocacy that promote health and quality of life. Discover a place where your work makes a difference. Discover Capital Area Health Network. JOB SUMMARY The Medical Records Clerk is responsible for compiling and maintaining patient medical records to accurately document conditions and treatments. Duties include reviewing records for completeness, abstracting and coding clinical data (such as diagnoses, procedures, surgeries, and therapies) using standard classification systems, and compiling medical and census data for statistical reporting. The clerk also responds to inquiries from law firms, insurance companies, and government agencies, maintains various health record indexes and retrieval systems, and operates computer systems to process, store, and retrieve health information. ESSENTIAL FUNCTIONS • Analyze client medical records for compliance with federal and state regulations and standards. • Identifies documentation deficiencies. • Documents the transfer of information to other physicians, hospitals, Law firms, and Health Departments • Pulls and refiles records as needed. • Assist with client registration and answering telephone calls • Creates medical records for new patients • Inserts laboratory results into patients' charts. • Delivers and retrieves correspondence for providers and nursing staff as needed • Performs related duties as assigned. Schedule: Monday - Friday, the hours of operation, 8:00 am- 5:00 pm, with potential extended hours. EDUCATION AND EXPERIENCE • High school, or equivalent GED • Previous medical record experience • Solid knowledge of the latest corporate training techniques. • Excellent time management and organizational skills. • Ability to inspire and support people. • Good people and interpersonal skills with the ability to build effective relationships with all levels of professionals. • Ability to plan well and prioritize work. • Strong organizational skills. • Good decision-making, computer, and communication skills. • Remains calm and tactful during stressful situations, emergencies, and confrontations BENEFITS Your Benefits at Capital Area Health Network (CAHN): We value our team, and it shows in our benefits. As a CAHN employee, you'll enjoy: Health Coverage • Medical Insurance • Dental Insurance • Vision Insurance • Secondary Gap Insurance • Prescription Drug Plan • Supplemental Policies through Colonial Life Financial Security • Short-Term Disability • 401(k) Retirement Plan with up to 3% Company Match • Employer-Sponsored Short-Term Disability • Employer Paid Life and AD&D Work-Life Balance • Paid Time Off (PTO) Accrued as of Day 1 • Self-Care Floating Holidays • 8.5 Paid Holidays Additional Support • Employee Assistance Program (EAP) • Public Service Loan Forgiveness We're committed to supporting your well-being, at work and beyond. QUALIFICATIONS To perform this job successfully, the employee must be able to perform each essential function, as well as meet the physical and mental requirements, satisfactorily. The requirements listed above are representative of the knowledge, skills, abilities, and other characteristics required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. DISCLAIMER This position carries a high risk of exposure to infectious agents, including HIV, hepatitis, and TB. The above duties and responsibilities are essential job functions, subject to reasonable accommodations. All job requirements listed indicate the minimum level of knowledge, skills, and/or abilities deemed necessary to perform the job proficiently. This job description is not intended to be construed as an exhaustive statement of duties, responsibilities, or requirements. Employees may be required to perform any other job-related instructions, as requested by their supervisor, subject to reasonable accommodation.
    $29k-39k yearly est. 60d+ ago
  • Patient Service Representative

    Patient First 4.3company rating

    Medical records clerk job in Richmond, VA

    The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness. Verifying all patient demographic, health, pharmacy, and insurance information. Thoroughly answering billing and insurance questions and providing itemized billing statements as requested. Referring billing questions to the appropriate parties as needed. Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system. Discharging the patient and processing incurred charges. Completing all cash management duties to include counting and accounting for money collected at the end of the shift. Receiving, sending, and distributing correspondence as directed. Filing and scanning medical documents and office forms as directed. Completing assigned checklists and Policy Manager tasks within the assigned shift. Answering all incoming calls and distributing messages in a timely manner. Assisting with other assignments as directed. Demonstrating an efficient understanding of the electronic medical record system. Receiving, moving, and stocking ordered supplies. Cleaning the front office work area and other maintenance assignments as directed. Verifying daily reports are run at the end of the day. Attending staff meetings as directed. Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations). Operating, using, and maintaining medical and office equipment as trained. Participating in maintenance assignments when necessary and as directed. Providing positive, warm, and friendly service in all interactions. Completing other duties as directed Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older. Basic typing skills. Minimum one year of clerical experience preferred. High school graduate or equivalent. Ability to sit, stand, and walk for up to 7 hours at a time. Ability to lift up to 25 pounds. Excellent visual, verbal, written, and typed communication skills. Ability to prioritize and multitask. Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
    $30k-34k yearly est. Auto-Apply 33d ago
  • Health Information Specialist I - Onsite - Richmond, VA

    Datavant

    Medical records clerk job in Richmond, VA

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. You will: Schedule: Monday- Friday 8:00a-4:30pm Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. Must meet productivity expectations as outlined at specific site. May schedules pick-ups. Other duties as assigned. What you will bring to the table: High School Diploma or GED Must be at least 18 years old. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Bonus points if: Experience in a healthcare environment. Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .
    $32k-45k yearly est. Auto-Apply 2d ago
  • Cancer Registrar, Senior - PRN

    Vcu Health

    Medical records clerk job in Richmond, VA

    At VCU Massey Center, we provide comprehensive outpatient cancer care, integrating hematology, medical, surgical, and radiation oncology services. Our NCI Cancer Center is renowned for its advanced treatments, clinical trials, and multidisciplinary approach to patient care. We are seeking a dedicated Senior Cancer Registrar to maintain and manage our cancer registry database, support research projects, and ensure data integrity. Key Responsibilities: Data Management: Maintain and update the cancer registry database, including identification of reportable neoplasms, data collection, coding, and entry. Follow-Up: Conduct lifetime follow-up for incidence, treatment, and outcomes to support performance improvement, research activities, and support programs. Data Interpretation: Interpret data for research projects and ensure adherence to data management protocols to comply with regulatory standards. Quality Control: Assist with quality control activities, information requests, and quality improvement studies. Collaboration: Work with a multidisciplinary team to ensure comprehensive patient care and treatment options. Licensure, Certification, or Registration Requirements: For Hire: Current Certified Tumor Registrar (CTR) Certification. For Continued Employment: Maintain current CTR Certification. Experience Required: Minimum of one (1) year of registry abstraction experience. Proficient in abstracting using state and national regulatory requirements. Intermediate to expert skills in Windows-based software (word processing, spreadsheet, email, database). Familiarity with IT hardware & software in a network environment. Experience in data entry, verification, and quality control. Knowledge of tumor registry databases and medical terminology related to cancer staging and coding. Experience Preferred: Experience in registry abstraction within an academic medical center. Advanced skills with Windows-based software and tumor registry databases. Education/Training Required: Associate's Degree including two (2) semesters of Human Anatomy and Human Physiology; or Successful completion of an Associate's Degree in Cancer Registry Management (CRM) or Cancer Information Management (CIM) from an NCRA-accredited program; or Long-standing CTR certification (prior to NCRA educational requirement). Education/Training Preferred: Associate's Degree in Cancer Registry Management (CRM) or Cancer Information Management (CIM) from an NCRA-accredited program; or Long-standing CTR certification (prior to NCRA educational requirement). Additional Information: The Senior Cancer Registrar will play a crucial role in our mission to provide exceptional patient care through meticulous data management and collaboration. If you are passionate about oncology and data integrity, and possess the required skills and certification, we encourage you to apply.Licensure, Certification, or Registration Requirements for Hire: Current Certified Tumor Registrar Certification Licensure, Certification, or Registration Requirements for continued employment: Current CTR Certification Experience REQUIRED: One (1) year of work experience in registry abstraction Abstracting experience using current requirements by state and national regulatory bodies Intermediate to expert skills using Windows-based software (word processing, spreadsheet, email, database) Familiarity with information technology hardware & software in a local & wide area network environment Experience with data entry and verification to maintain data quality control Experience using Tumor Registry databases and other sources of information Experience with medical terminology and acronyms related to accurate staging and coding of cancers Experience PREFERRED Experience in registry abstraction in an academic medical center Abstracting experience using current requirements by state and national regulatory bodies Intermediate to expert skills using Windows-based software (word processing, spreadsheet, database) Education/training REQUIRED: Associates Degree in any field that includes two (2) semesters of Human Anatomy and Human Physiology; or successful completion of an Associates degree in Cancer Registry Management (CRM) or Cancer Information Management (CIM) from an NCRA-accredited Program; or long-standing CTR (prior to educational requirement of NCRA) Education/training PREFERRED: Associates degree in Cancer Registry Management (CRM) or Cancer Information Management (CIM) from an NCRA-accredited Program; or long-standing CTR (prior to educational requirement of NCRA) Independent action(s) required: Collects and retrieves data from the cancer registry system. Abstracts and codes information from the patient's medical record. Interprets medical information. Supervisory responsibilities (if applicable): N/A Additional position requirements: N/A Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical Lifting less than 20 lbs. Activities: Prolonged sitting, Repetitive motion: Keyboarding, mouse Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Logical thinking Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change Days EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $37k-59k yearly est. Auto-Apply 60d+ ago
  • Patient Service Representative

    Zoll Lifevest

    Medical records clerk job in Richmond, VA

    Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR teb MK1ijV3
    $30k-36k yearly est. 21d ago
  • Patient Service Representative

    Richmond Gastroenterology Associates Inc.

    Medical records clerk job in Richmond, VA

    Job Description Join Richmond Gastroenterology Associates Inc. as a Full-Time Patient Service Representative and immerse yourself in a dynamic healthcare environment! This onsite role offers you the chance to make a tangible impact on patient care while working alongside a team that values innovation and empathy. Experience the thrill of being the first point of contact for patients, navigating challenges with a problem-solving mindset. You will be part of a culture that celebrates flexibility and fun while ensuring a strong focus on customer satisfaction. Collaborate with talented professionals who are not just co-workers but mentors in excellence and integrity. You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, and Paid Time Off. Seize this opportunity to contribute to a purpose-driven organization that prioritizes the health and happiness of its community! Your journey in transforming patient experiences starts here. Day to day as a Patient Service Representative As a Full-Time Patient Service Representative at Richmond Gastroenterology Associates Inc., your daily responsibilities will include warmly greeting patients and visitors, ensuring a welcoming atmosphere from the moment they arrive. You will handle scheduling appointments efficiently, managing patient records with accuracy and compassion. Expect to answer phone inquiries and provide clear, informative responses to patient questions, showcasing your customer-centric approach. Daily tasks will involve coordinating with healthcare providers to ensure seamless communication and timely patient care, all while maintaining a focus on safety and excellence. You will also engage in problem-solving activities, assisting patients with any logistical challenges they may face. Embrace a flexible workday that encourages collaboration and learning, as you contribute to the overall well-being of our valued patients. Are you the Patient Service Representative we're looking for? To thrive as a Full-Time Patient Service Representative at Richmond Gastroenterology Associates Inc., you will need a blend of interpersonal and organizational skills that align with our core values. Strong communication abilities are essential; you should be adept at conveying information clearly and empathetically, ensuring that patients feel understood and supported. A customer-centric mindset is crucial, as you will be the face of our organization, directly impacting patient experiences. Excellent problem-solving skills are necessary, enabling you to navigate various challenges and find solutions efficiently. You should possess a keen attention to detail, ensuring accurate patient records and appointment management. Flexibility is key, as the healthcare environment can be dynamic and require quick adaptability. Additionally, a collaborative spirit will help foster a positive team atmosphere, allowing you to work effectively with colleagues and medical professionals. Embrace the opportunity to be an integral part of a forward-thinking team dedicated to patient care excellence. Will you join our team? If you believe that this position matches your requirements, applying for it is a breeze. Best of luck!
    $30k-36k yearly est. 17d ago
  • Representative, Customer Service - New Patient Care

    Cardinal Health 4.4company rating

    Medical records clerk job in Richmond, VA

    **Shift- Monday- Friday 8:30 am - 5:00 pm PST - or as business needs dictate -remote** **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Job Summary_** The Representative II, Customer Service Operations processes orders for distribution centers and other internal customers in accordance to scheduling, demand planning and inventory. The Representative II administers orders in internal systems and responds to customer questions, clearly communicating delays, issues and resolutions. This job also processes non-routine orders, such as product samples, and ensures that special requirements are included in an order. This position specializes in new patient care on the customer service team. **_Responsibilities_** + Processes routine customer orders according to established demand plans, schedules and lead times using SAP and other internal systems. Enters all necessary order information, reviews order contents, and ensures that orders are closed once completed. + Responds to inquiries from internal customers, such as Distribution Centers, regarding order tracking information as well as on-hold, back order and high priority statuses. + Identifies and communicates resolutions to order delays, missing information, and product availability based on customer profiles. + Uses dashboards and reporting from internal systems to identify causes of order issues, such as lack of inventory or invalid measures or requirements in the order. Creates visuals and conducts analyses as necessary to understand and communicate order data and issues. + Coordinates with a variety of internal stakeholders, including Planners and externally facing Customer Service Representatives, regarding customer issues. + For international shipping and in cases of special-order requirements, coordinates with Quality and Global Trade teams in order to ensure compliance of orders. + Processes orders for product samples and trials, coordinating with Marketing teams as necessary to understand the purpose and requirements of the samples. **_Qualifications_** + 1-3 years of experience, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour -$18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPa _y_ + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 11/21/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 18d ago
  • Front Desk Patient Services Representative

    Master Center for Addiction Medicine

    Medical records clerk job in Glen Allen, VA

    Job Description Become a member of our collaborative team of caring and compassionate professionals at Master Center for Addiction Medicine and you will be joining the field of comprehensive outpatient addiction medicine treatment, one of the fastest growing fields of medicine today. Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment center based in Richmond, Virginia. We are growing and opening new locations and we are looking for talented individuals to grow our team, as well! Our approach to addiction is comprehensive, evidence-based and individualized drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring and peer support services. Our aim is not just to treat patients but to heal them - by helping each one find his or her way to lifelong recovery. We are seeking a Front Desk Patient Services Representative to work reception duties at our Glen Allen office. FRONT DESK DUTIES AND RESPONSIBILITIES: Answering and responding to phone calls. Referring new patients to intake. Scheduling and confirming appointments. Verify Insurance and enter structured data. Scanning documents to patient's medical records. Checking patients in and out. Collecting co-pays, deductibles, co insurances, and past due balances. Providing excellent customer service to patients, employees, and vendors. MINIMUM QUALIFICATIONS: 1 year of customer service experience SKILLS AND BEHAVIORS: Medical office experience Customer service experience Experience on the phone with customers Experience using an EMR Office management experience Experience using computers and software A comprehensive benefits package is offered to full-time employees. Please do not contact the office directly! We are conducting all hiring activities through our ATS and the associated email account. Thank you. Job Type: Full Time Monday, Tuesday, Thursday: 10:00 AM - 8:00 PM (45min lunch) Friday: 8:30 AM - 5:00 PM (45min lunch) Saturday: 8:00 AM - 1:00 PM Sundays & Wednesdays OFF Location: Glen Allen, VA Please do not contact the office directly! We are conducting all hiring activities through our ATS and the associated email account. Thank you. At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community! At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community! Powered by JazzHR K4sTEPxFS5
    $30k-36k yearly est. 8d ago
  • Surgical Coordinator

    Atlantic Vision Partners LLC 4.5company rating

    Medical records clerk job in Richmond, VA

    SURGICAL COUNCILOR Our team is growing and we are seeking a highly motivated, service-minded, professional, to join our team in Richmond, VA. An ideal candidate will be a hardworking, team player, with exceptional communication skills. The opportunity to learn and grow with us is substantial - we want candidates who are passionate about what they do. JOB SUMMARY: This individual will play an integral role in the patient's surgery experience. The Counselor is responsible for administering practice marketing and business development for refractive surgery. This individual provides face-to-face screening, education, and counseling to patients regarding the benefits of IOL lens options, including elective options with advanced-technology lenses. In addition, the counselor is responsible for discussing cost and payment options for these elective services and providing meaningful insight into each procedure and how the procedure will impact their eyesight. For cataract procedures, discuss premium lenses compared to a standard lens. RESPONSIBILITIES: 1. Marketing/Business Development • Implements the refractive marketing objectives and motivates support staff to participate. • Participates in staff training on refractive surgery. • Acts as key contact person for all refractive surgery inquiries, including those from patients, physicians, and staff members. 2. Provider Relations • Communicates optometric referrals via follow-up correspondence, educational materials, and reporting. • Maintains process for co-management of patients, including pre- and post-op protocols, forms for co-management, fee information and payment process, educational materials and optometric staff training. • Impliments OD co-management manual, working with the physicians to ensure appropriate protocols are included in the manual. 3. Administrative Duties • Maintains and monitors internal systems (i.e., tracking of new patient scheduling, patient correspondence, marketing budget, and referral source follow-up). • Maintains an internal patient database; identifies target patients for mailings and telephone calls. Essential Skills and Abilities: • Strong written and verbal communication skills. • Influential motivator. • Knowledge in laser vision correction. • Computer literacy. • Team orientation. • Strong organization with attention to detail. • Highly professional image. • Management of multiple projects simultaneously. Education and Experience: • College degree including business-related courses (sales/marketing emphasis preferred). • One to two years of ophthalmic/optometric experience preferred. • One to two years of sales experience preferred. JOB DETAILS & BENEFITS Seeking full-time applicants Full-Time employees are eligible for: Medical, Dental, and 401(k) through the company Generous PTO plans and paid holidays *Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Medical Receptionist

    Opportunitiesconcentra

    Medical records clerk job in Glen Allen, VA

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans
    $28k-35k yearly est. Auto-Apply 4d ago
  • Medical Receptionist

    North Lake Physical Therapy

    Medical records clerk job in Mechanicsville, VA

    Over the last 20 years, Physical Therapy Solutions has served the greater Richmond area's Physical Therapy needs, focusing on putting our patients' needs first. With three locations, Richmond, Glen Allen, and Mechanicsville, our physical therapists have advanced degrees in specialty orthopedic care from head to toe. We combine compassionate effort with the best technology to ensure the best results in the shortest possible time for our patients. This position can be Full-Time or Part-Time with flexible hours ! Competitive compensation Excellent benefits package including health, dental, vision, 401k, and generous Paid Time Off Multiple opportunities for professional development, specialization, and leadership Family-friendly work environment Employee Assistance Program (EAP) Employee discount plans Investment from a company that wants you to succeed and thrive Get to interact with excellent support staff and much more! Job Description Greet patients and provide outstanding customer service Verify current personal and financial information Maintain patient charts and electronic medical records Verify insurance benefits Answer phones, electronic scheduling, and data entry Coordinating the care for each patient from initial evaluation to discharge Qualifications High school graduate or equivalent 1+ years of previous medical front office experience Proficient in Word and Excel Previous experience with medical software preferred Available and flexible with your hours Close attention to detail Great time management and organizational skills Team player attitude and energetic with a focus on excellent customer service Excellent in-person and phone customer service
    $28k-35k yearly est. 4d ago
  • Medical Receptionist - Petersburg, VA

    Crossroads Treatment Centers

    Medical records clerk job in Petersburg, VA

    Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of a Medical Receptionist Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations. Maintain friendly, professional attitude towards patients, offer a “white glove” experience. Provide an exceptional experience by guiding new patients through their intake process. Collect urine and saliva samples for patient drug screens as needed Maintains daily financial records and reports Coordinates with medical and clinical staff to coordinate intakes Provides clerical and logistical support Oversees patient accounts and financial responsibilities Education and Experience requirements At minimum, High School Diploma or GED required. Customer Service experience in a fast paced environment preferred. Experience in healthcare, addiction medicine, office administration preferred. Lived Addiction experience is a plus. Position Benefits Have a daily impact on many lives. Excellent training if you are new to this field. Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate. Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events. Opportunity to save lives everyday!
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Patient Service Coordinator

    National Spine & Pain Centers 4.5company rating

    Medical records clerk job in Brandermill, VA

    Reports To: Center Manager Shift Schedule: Days, 8am - 5pm (varies) Job Category: Administrative Job Status: Non-Exempt For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other. Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply! What we offer: * Paid time off (PTO) & 8 company paid holidays * Tuition reimbursement * 401k with employer matching * Competitive health, vision and dental benefits * Employer paid long term disability benefits * Pet Wellness coverage, legal assistance and identity protection * Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program * Tickets at Work- savings on favorite brands, travel, tickets, dining and more! What you will do: * Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances * Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations, * Prepare charts for upcoming appointments and process medical records requests in an efficient manner. Requirements We require the following: * High school diploma or general education degree (GED) equivalent. * Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice. * Experience with Electronic Medical Records (EMR) systems, required. * Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred. * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security. National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $29k-37k yearly est. 5d ago
  • Unit Clerk - Evenings

    Summit BHC 4.1company rating

    Medical records clerk job in Williamsburg, VA

    Unit Clerk - Evenings | The Pavilion at Williamsburg Place | Williamsburg, Virginia About the Job: The Unit Clerk performs a variety of secretarial and clerical support duties for the inpatient nursing unit. Ensures the timely, efficient, and organized flow of operations for the assigned nursing station/area. Responsibilities include maintenance of the medical records on the unit, general office management of files, ordering supplies, arranging internal consultations and transportation. Roles and Responsibilities: * Assembles and maintains patient charts for admissions, transfers, and discharges per facility policy. * Answers phones in a professional and timely manner and directs calls to appropriate individuals and/or takes messages. * Maintains patient records and administrative reports. * Performs a variety of clerical duties relating to updating, organizing, and communicating information on a nursing unit. * Coordinates administrative work within the unit as well as with other units and departments. * Reports pertinent information in a timely manner to the immediate supervisor. * Responds to inquiries and requests from staff and patients. * Performs maintenance tasks relating to chart order, chart accuracy and chart current data. * Organizes, monitors, stocks units with office and medical supplies and prepares requisitions to maintain established inventories, as required. * Faxes and photocopies information, as needed. * Delivers incoming and outgoing mail to the units and distributes announcements and posts memos. * Obtains lab, x-ray and consult reports, as needed. * Identifies and reports equipment or environmental problems promptly for correction. * Assists in arranging patient consultations and transportation * High School diploma or equivalent required. * Experience in healthcare setting preferred. * Customer service and administrative/clerical skills required. * CPR and de-escalation and restraint certification required (training available upon hire and offered by facility). * First aid may be required based on state or facility. Why The Pavilion at Williamsburg Place?The Pavilion at Williamsburg Place offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. The Pavilion at Williamsburg Place is an EOE. Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
    $26k-30k yearly est. Auto-Apply 4d ago
  • Health Information Specialist I (4794)

    Datavant

    Medical records clerk job in Richmond, VA

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. Datavant is a data platform company for healthcare whose products and solutions enable organizations to move and connect data securely. Datavant has a network of networks consisting of thousands of organizations, more than 70,000 hospitals and clinics, 70% of the 100 largest health systems, and an ecosystem of 500+ real-world data partners. By joining Datavant today, you're stepping onto a highly collaborative, remote-first team that is passionate about creating transformative change in healthcare. We invest in our people and believe in hiring for high-potential and humble individuals who can rapidly grow their responsibilities as the company scales. Datavant is a distributed, remote-first team, and we empower Datavanters to shape their working environment in a way that suits their needs. This is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associates must at all times safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations. **You will:** + Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. + Maintain confidentiality and security with all privileged information. + Maintain working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site difficulties, and/or fluctuating volumes. + Assist with additional work duties or responsibilities as evident or required. + Consistent application of medical privacy regulations to guard against unauthorized disclosure. + Responsible for managing patient health records. + Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. + Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. + Ensures medical records are assembled in standard order and are accurate and complete. + Creates digital images of paperwork to be stored in the electronic medical record. + Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. + Answering of inbound/outbound calls. + May assist with patient walk-ins. + May assist with administrative duties such as handling faxes, opening mail, and data entry. + Must meet productivity expectations as outlined at specific site. + May schedules pick-ups. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or GED. + Ability to commute between locations as needed. + Able to work overtime during peak seasons when required. + Basic computer proficiency. + Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. + Professional verbal and written communication skills in the English language. + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Strong data entry skills. + Must be able to work with minimum supervision responding to changing priorities and role needs. + Ability to organize and manage multiple tasks. + Able to respond to requests in a fast-paced environment. **Bonus points if:** + Experience in a healthcare environment. + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with on-site clients and customers. + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. _At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your responses will be_ _anonymous and_ _used to help us identify areas of improvement in our recruitment process._ _(_ _We can only see aggregate responses, not individual responses. In fact, we aren't even able to see if you've responded or not_ _.)_ _Responding is your choice and it will not be used in any way in our hiring process_ _._ Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $15-18.3 hourly 3d ago
  • Unit Secretary - Comprehensive Liver Care Unit Intermediate Care - Rotating

    Vcu Health

    Medical records clerk job in Richmond, VA

    **$1,000 Sign On Bonus for offers accepted by November 30, 2025. Terms and Conditions apply** The Unit Secretary performs a variety of clerical tasks involved in preparing, maintaining and processing patient and unit activities, data and records.Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: N/A Experience PREFERRED: Previous experience setting up and maintaining office system (organizational skills) Previous experience with medical insurance, MIS, and medical terminology Previous experience in a health care setting Previous experience with Microsoft Office software Previous experience with use of EMR Education/training REQUIRED: High School Diploma or GED Education/training PREFERRED: Completion of a Medical Terminology course Independent action(s) required: Able to perform daily activities with minimal supervision. Self directed in the accomplishment of routine activities. Issues that involve violation of VCUHS policy or procedure that involve conflicts of a sensitive nature, or that would be considered unusual in nature are to be brought to the attention of the Nurse Manager (or designee) promptly as would be warranted by the immediacy of the issue. Job duties may include the handling, transportation, access to and/or contact with medications and related supplies. Supervisory responsibilities (if applicable): N/A Additional position requirements: Unit Secretaries work all three shifts, weekends and holidays. Individual shift rotation and schedules will be established with specific Nurse Manager. Schedules including requirements of shift rotations and hours of work may be adjusted as necessary to meet staffing requirements or the best interest of the work unit. Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical - Lifting up to 50 lbs. Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Repetitive motion Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
    $22k-30k yearly est. Auto-Apply 19d ago
  • Patient Service Representative

    Zoll Lifevest

    Medical records clerk job in Petersburg, VA

    Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
    $30k-36k yearly est. Auto-Apply 60d+ ago
  • Patient Services Coordinator/Receptionist

    Atlantic Vision Partners LLC 4.5company rating

    Medical records clerk job in Mechanicsville, VA

    We're Looking For A Front Desk Receptionist To Join Our Team Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic. We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more). Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
    $29k-34k yearly est. Auto-Apply 60d+ ago

Learn more about medical records clerk jobs

How much does a medical records clerk earn in Richmond, VA?

The average medical records clerk in Richmond, VA earns between $26,000 and $44,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.

Average medical records clerk salary in Richmond, VA

$34,000

What are the biggest employers of Medical Records Clerks in Richmond, VA?

The biggest employers of Medical Records Clerks in Richmond, VA are:
  1. Sharecare
  2. Ensemble Health Partners
  3. Vernon J Harris East End Community Health Center
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