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Medical records clerk jobs in Rockford, IL - 62 jobs
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Medical Records Clerk
Patient Service Representative
Patient Registrar
Medical Receptionist
Registration Specialist
Records Specialist
Unit Secretary
Medical Coder
Records Specialist
Elgin Community College
Medical records clerk job in Elgin, IL
About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person-students, staff members, faculty members, and campus visitors-feels valued. The work of each ECC employee is central to the college's mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: Ability to work a flexible schedule, which includes days/evenings/weekends as needed by the department. Regular Office Hours: 8am-7pm Monday through Thursday, 8am-4pm Friday Rate of Pay/Benefits: This is a Full-Time Support Staff position at grade 13, with an annual salary range of $48,047 to $64,062. The salary offer will be based on education and experience, in alignment with the College's compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable. Benefits: Medical, Dental, Vision Insurance Life and Long-Term Disability Insurance Flexible Spending Account (FSA, DCA, Commuter) Retirement Plans (Pension, 457b, 403b) Time Off with Pay Professional Development/Expense Tuition Reimbursement Employee Assistance Program (EAP) Sick Banks FLSA Status: Non-exempt Grant Funded: No Job Summary: An employee in this classification performs work of moderate difficulty by providing operational guidance for the Registration and Records office while focusing on records processing functions. Work is distinguished by the ability processes all ECC transcripts as well as providing support for the other records functions including the online grading process. General supervision is received by the assigned supervisor. Required Knowledge, Skills & Abilities: Bachelor's degree (BA/BS) from four-year college or university or equivalent combination of training and experience. Good knowledge of higher education structure including accreditations and institution types. Considerable skills in collaborating effectively with cross-functional teams. Considerable skills in researching and analyzing information to determine course equivalencies. Considerable skills in verbal and written communication. Considerable skill in the use of the Microsoft Office Suite, including but not limited to Word, Excel, Access and Publisher Considerable skill in organizing work to meet established deadlines while maintaining attention to detail. Working skills in customer service. Working skills to support others of all skill levels in the use of technology Working skill in interpersonal interaction to be applied to a variety of individuals with differing education, ethnic and socio-economic backgrounds. Working skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology. Must be available to work a flexible schedule, including evenings and weekends when required by the department's needs. Desired Knowledge, Skills & Abilities: . Essential Duties: Oversee the online grading process. Provide notice to faculty regarding the collection, and processing for mid-term enrollment verification/grades and final grades, as well as all grade changes; generate grade reports to students; generate, distribute and follow up on grade related reports. Advise faculty how to use online grading process through AccessEcc and communicate all changes in policy or procedures. Data entry including, but not limited to, Advanced Placement (AP) and College Level Examination Program (CLEP) scores, SAT score import, articulated high school credit and proficiency credit Responsible for processing auto completer process. Assist with graduation processing including evaluation, certification, and notification. Assist with commencement activities including but not limited to: organization of regalia, lineup order and walking cards, pre-ceremony line up and announcements, platform party order, organization of ushers and execution of ceremony. Work special events including, but not limited to, new employee orientation, college night, new student orientation and graduation. Assist students with information in person, phone and computer. Assist students with records questions or help with our website when they call in, by email, live chat, etc. Research, analyze and resolve student issues related to student records. Assist with the ongoing Records module testing, updates, enhancements, data cleanup and issue resolution Order, process and deliver transcripts using all methods as needed. Scan and retrieve documents related to student records and other records related activities. Process enrollment verification letters for reasons including but not limited to military recruiting, immigrations and high schools. Ensure the collection, recording, maintaining and reporting of student records within FERPA guidelines; e.g. grades, registration data, transcripts, applications, midterm verification, updating student history files, and athletic eligibility. Process Solomon amendment requests. Records related projects, as assigned. Collaborating with admissions, registration, records, testing, and health profession departments to recommend and implement process improvements. Responsible for coding students admitted to health professions programs. Serve as back up for transcript specialist and registration, as needed. Maintains required training, licensure and/or certifications Maintains confidentiality of privileged information and adheres to applicable privacy laws Demonstrates sensitivity, understanding and respect of diverse populations within the workplace. Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short-staffed or experiencing an increased volume of work. Adheres to department guidelines for attendance and punctuality Other Duties: Ability to work a flexible schedule, which includes days/evenings/weekends as needed by the department. Perform other job-related duties as assigned which pertain to the job description. Physical Demands: Sedentary (up to 10 lbs occasionally, sitting most of the time) Visual Acuity: Close visual acuity (e.g. computer, assembly) Work Environment: Moderate noise Environmental Conditions: Typical office or administrative Current SSECCA Union Member Information: The original posting date for this position is 07/17/2025. Elgin Community College Support Staff of Elgin Community College Association (SSECCA) members that apply by 07/28/2025 and meet the posted minimum qualifications will receive full consideration. Equal Employment Opportunity Statement: Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College's EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.$48k-64.1k yearly 60d+ agoMedical Records Clerk
Painpoint Health
Medical records clerk job in Barrington, IL
Job Description Medical Records Clerk Part-Time | $19.21-$21.02 per hour | Flexible Schedule | Approximately 28-30 hours per week | Standard business hours Monday-Friday, 8:30 AM-4:30 PM About Illinois Pain & Spine Institute (IPSI) Illinois Pain & Spine Institute is the largest interventional pain practice in Illinois, proudly serving patients for over 25 years across multiple Chicago-area locations. Our award-winning physicians, including multiple Castle Connolly Top Doctor honorees, specialize in advanced, minimally invasive techniques that restore mobility and quality of life. The Opportunity As a Medical Records Clerk at IPSI, you will play a crucial role in keeping our operations running smoothly. You will ensure patient records are accurate, insurance pre-authorizations are obtained, and patient accounts are updated efficiently. Your attention to detail and collaboration with medical and administrative staff will directly impact patient care and the overall success of the practice. What You'll Do Patient Records & Data Management Enter and update patient information in electronic records Copy and organize patient documents as needed Maintain accurate and complete medical records in compliance with guidelines Insurance & Claims Support Communicate with insurance carriers to obtain precertification's for office visits, procedures, and surgeries Update records with eligibility, exclusions, deductibles, and approvals Determine if second opinions or prior approvals are needed and notify patients Research, appeal, and resolve outstanding claims or insurance denials Interpret EOBs and reconcile patient accounts for proper payment, adjustments, and balances Accounts & Collections Follow up on outstanding accounts receivable for all payers, including government and self-pay Communicate with responsible parties to resolve past-due accounts Assist insurance companies with questions regarding patient accounts Enter charges and post payments to patient accounts Patient & Office Support Answer patient and family inquiries tactfully and professionally Assist front desk with phone calls and scheduling as needed Prepare outgoing mail and sort/distribute incoming mail Demonstrate initiative by performing necessary tasks not directly assigned Complete annual mandatory training by assigned due dates You'll Thrive in This Role If You… Are detail-oriented and organized, with the ability to manage multiple tasks simultaneously Communicate clearly and professionally with patients, families, and staff Can handle difficult situations with tact and patience Enjoy contributing to a collaborative, mission-driven healthcare environment Qualifications High school diploma or GED required Minimum six months of related experience and/or training required Familiarity with medical records, insurance processes, or patient account management preferred What We Offer Flexible, part-time schedule Supportive, team-focused environment Opportunities to directly impact patient care Why You'll Love Working at IPSI Join a trusted, respected practice known for clinical excellence and compassionate care Work with award-winning physicians and a collaborative team Contribute to a mission that directly improves patient quality of life Ready to Make a Difference? If you're organized, detail-oriented, and motivated to support patient care while ensuring smooth operations, this is your opportunity. Apply today and help IPSI continue delivering exceptional, life-changing care every day. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. Powered by JazzHR ZmwavcnI0y$19.2-21 hourly 3d agoBilingual Patient Service Representative (Rockford)
Orthodontic Experts Ltd.
Medical records clerk job in Rockford, IL
About us: At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives. We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values: Accountability Continuous Improvement Inclusion Integrity Respect Teamwork Transparency If you're looking to grow your career with a purpose-driven, patient-centered organization, please apply with us. Job Description: As a Patient Service Representative, you will be responsible for providing a warm welcome to all visitors and providing them with the necessary information and assistance they need. You will also be responsible for answering incoming calls, managing the front desk, and providing general administrative support Tasks include but are not limited to: Answer all phone calls. Listen and return all voicemails left in front of office phones. Check-in new and existing patients and let the clinical staff know that the patient has arrived. Collect all necessary patient information for new patients (Patient registration form, Medical History Form, HIPAA privacy notice) Check out patients (collect payments, make next appointment) Handle questions and provide information to walk-in patients. Maintain comm-log up to date with all necessary patient/parent communication information. Review the daily schedule of the clinic for any changes. Check the daily schedule in advance and fill in any open spots with bondings/adjustments/new patient consultations at least two days prior. Adjust clinic hours based on the schedule. Review for Bonding approvals Check if all bondings are Approved and Active with insurance (the day before & day of the appointment). Understand cancellation policy and reiterate it to patients. Print end of the day reports. Maintain office/reception area cleanliness. Check and reply to all office emails Check collected payments against the report and check all credit card transactions. Call patients with outstanding balances In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks. Participate in Marketing events Cash handling Other tasks as assigned Requirements High school degree or GED equivalent 3 years of customer service experience 2 years of patient service experience Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.) Excellent problem solving and de-escalation skills. Excellent written and verbal communication skills Bilingual - Spanish Travel required to Dekalb and Beloit Working Hours/ Location/Pay: Monday - Wednesday 8:45am - 5:00pm Thursday - Friday 6:45am - 3:00pm 2 Saturdays per month Two 9:45am- 6:00pm Shifts per month 5051 S. State Street ,Rockford, IL 61108 Rate of pay - 19$ - 20$ Benefits (for our full-time employees) Paid Patient Service Representative Training Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic) Medical, Dental, Vision, and Life Insurance Short-Term Disability Employee Assistance Program Health Savings Account Dependent Care Account 401(k) and matching Paid Time Off Identity Theft Protection - LifeLock MetLaw Pet Insurance Free and discounted Orthodontic Treatment Monthly Bonuses Salary Description Pay: $19.00 - $20.00 per hour$19-20 hourly 4d agoPatient Service Representative
Furststaffing
Medical records clerk job in Rockford, IL
Make a Difference in Healthcare at a Local Clinic FurstStaffing has a need for a Patient Service Representative to join the staff at a local clinic. The Patient Service Representative will be responsible for maintaining current patient demographics, informing clients about clinic programs and protocols, managing patient flow by scheduling and directing clients to the appropriate area or department of the clinic and ensuring proper clinic staff or departments are notified. This is a Furst-to-Hire position. Hours: 9:30am to 6pm M-FPay: $15.23/hour with a .50 differential for bilingual abilities. Will also increase with related work history and longevity.Benefits: FurstStaffing Benefits Patient Service Representative Responsibilities: Comply with established policies and procedures, objectives, HIPAA, safety and environmental standards Educate clients on all clinic programs and protocol Coordinate with medical team to ensure consistent patient flow Accommodate all scheduling needs using clinic standards and guidelines Ensure accuracy of all patient information, as well as protecting the patient's rights by maintaining confidentially of personal and financial information Manage and reconcile cash drawer Collect data for routine and publication Maintain office supply inventory Patient Service Representative Requirements: Bilingual English/Spanish preferred High school diploma or equivalent Understand basic math Show follow-through, assume responsibility and use good judgment Communicate effectively and diplomatically with patients, external insurance providers, and contracting entities and facility personnel Possess strong customer service skills Demonstrate punctuality and dependability Show ability to understand and follow verbal and written communication Demonstrate ethical conduct Ability to multi-task Strong attention to detail Ability to solve problems Pleasant and professional demeanor Please contact Denessa or Courtney at 815-229-7810; or apply here.$15.2 hourly 7d agoPatient Services Rep - Endocrinology Full-time Days
Northwestern Medicine
Medical records clerk job in Geneva, IL
is $18.84 - $24.49 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description The Patient Services Representative reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. * Performs customer service functions in the medical practice office. Ensures highest level of customer service is provided to the patients and company representatives over the phone and in person. Performs business office responsibilities. Responsibilities: * Greets patients as they enter the office. Obtains required patient information and performs patient registration, including verifying insurance information and collecting co-pays and outstanding balances. * Obtains and updates patient demographic information and company information from all patients. * Answers phone and schedules appointments. * Directs and documents patient calls as appropriate. * Coordinates scheduling of outside testing for patients. * Serves as liaison between patient and practice. * Provides back-up for scheduling appointments * Performs all aspects of daily work in a manner which contributes to and ensures an environment of patient safety and confidentiality. * Completes daily reconciliation report to assure charges have been entered correctly * Pulls charts and readies them for the next day appointments; files completed patient charts daily. * Files test/procedure results inpatient's medical record after physician has signed off on the results. * Liaisons with company representatives or potential employees to assure correct services are provided. * Reviews Epic chart prior to patient appointments making sure consents are within the past 12 months and the insurance card is current. * Responds to all medical record requests from patients, insurance companies, physician offices, subpoenas, and legal requests per protocol. * Responds to all medical record requests from patients, insurance companies, physician offices, subpoenas, and legal requests per protocol. Qualifications Required: * High school diploma or GED equivalent. * Zero (0) to two (2) years' experience in a customer service position. Preferred: * Bachelor's degree. * One to three years prior Physician office experience required * Working knowledge of medical terminology. Equal Opportunity Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.$18.8-24.5 hourly 35d agoPatient Service Representative
Rodasi LLC
Medical records clerk job in Hoffman Estates, IL
Full Job Description Patient Service Representative The Ardent Counseling Center is a culture-first organization that cares how our team members feel on a daily basis. We foster a safe environment where our team members are free to be themselves, make mistakes, ask for help when they need it, and experience the power of leading a high-functioning team. As a Patient Service Representative, you will provide day-to-day positive experiences to internal and external customers. The Ardent Counseling Center has a part-time/full-time Patient Service Representative (PSR), position available (15-40 Hours/Week). Duties and Responsibilities: Report to the Office Manager, provide office support at the front desk for Behavioral Health services, including but not limited to: reception, scheduling, and patient assistance related duties at designated points of service to ensure a high-quality level of patient service and satisfaction. Greets incoming patients and visitors. Assures patient demographics and eligibility are correct. Collects co-pays and balances due. Respond to patient and visitor questions in a timely and appropriate manner utilizing knowledge of the organization's policies and procedures. Establish good communication with other departments, team members, other physician offices, hospitals, or patients in response to requests for information, follow-up, or problem resolution. Perform various clerical duties as needed in assigned work areas. Assist with medical records and clinical personnel as needed. Maintain work and waiting areas in a neat and professional manner. Attend staff meetings as requested. Ability to handle and prioritize work in a fast-paced environment and be able to multitask. Must be able to critically respond in emergency situations. Register new patients and schedule new and follow-up appointments via Electronic Health Record System. Reschedule appointments and follow up on canceled and missed appointments. Qualifications: Customer Service, in a medical environment with six months to a year preferred. EHR experience preferred Must have basic computer skills (Word processing, Excel, and EHR) Job Type: part-time Pay: $15.00 - $17.00 per hour Benefits: 401(k) matching PTO Schedule: Monday to Friday Experience: EHR systems: 1 year (Preferred) Work Location: Hoffman Estates,IL Williamsburg, IA, Grinnell, IA Company's website: ********************$15-17 hourly Auto-Apply 60d+ agoPatient Account Registrar
Mission Regional Medical Center
Medical records clerk job in Elgin, IL
Responsibilities The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe Qualifications EDUCATION, EXPERIENCE, TRAINING 1. Previous hospital experience as an admissions representative preferred. 2. Knowledge of medical terminology preferred. 3. Effective written and verbal communication skills 4. Ability to multi-task, prioritize needs to meet required timelines 5. Analytical and problem-solving skills 6. Customer Services experience required 7. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires) Pay Transparency Saint Joseph Hospital - Elgin offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $16.20 to $ $23.01 The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: ******************************************************* Employment Status Full Time Shift Variable Equal Employment Opportunity Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: ********************************************************************************************$23 hourly Auto-Apply 2d agoMedical Coding Specialist II
Mercy Health System
Medical records clerk job in Janesville, WI
* Medical Coding Specialist, Janesville, Days, 80 hrs / wks * Hybrid, Remote, and flexible work schedule opportunities available. Mercyhealth does not currently support remote workers with residency in the following states: CA, OH, OR, PA, NJ, NY. Reviews assigned providers' procedure and diagnosis codes, and makes coding changes as necessary. Provides timely feedback to providers regarding documentation guidelines, coding, and audits. Performs other duties as assigned. May be asked to work weekends and reasonable amounts of overtime when necessary. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES * Reviews, analyzes, and interprets provider documentation with regards to procedure and diagnosis code selection. * Performs audits of provider coding and documentation to make recommendations for improvements and enhancements. * Maintains a close working relationship with assigned providers and medical office, frequently querying the provider when coding discrepancies arise. * Researches any coding inquiries the provider or medical staff may have, and presents findings to them. * Reviews hospital, clinical, and surgical documentation and the assigned diagnosis and procedure codes, releasing charges within the Epic system. Identifies discrepancies between the provider code selection and the medical record documentation; makes appropriate corrections, and presents findings and education to the provider. * Demonstrates extensive knowledge of official coding guidelines established by the American Medical Association (AMA), the Center for Medicare & Medicaid Services (CMS) and contracted payers. * Has a thorough understanding of the differences between professional coding in a clinic setting as compared to professional coding in a hospital setting (outpatient and inpatient), and demonstrates a high skill level in the practical application of that knowledge. * Works with billing partners in developing efficient coding processes and researching denials. * Responds to customer concerns through coding reviews requested by other departments. * Conducts provider coding orientation and education sessions and documents all information presented. * Maintains an in-depth knowledge of Epic ambulatory and hospital modules. * Works as a team to achieve productivity goals. EDUCATION AND EXPERIENCE High School graduate or equivalent Two years of experience coding professional services in multiple specialties CERTIFICATION AND LICENSURE Certified Professional Coder (CPC) or other equivalent coding certification required Benefits Mercyhealth offers a generous total rewards package to eligible employees including, but not limited to: * Comprehensive Benefits Package: Mercyhealth offers a retirement plan with competitive matching contribution, comprehensive medical, dental, and vision insurance options, life and disability coverage, access to flexible spending plans, and a variety of other discounted voluntary benefit options. * Competitive Compensation: Mercyhealth offers market competitive rates of pay and participates in various shift differential and special pay incentive programs. * Paid Time Off: Mercyhealth offers a generous paid time off plan, which increases with milestone anniversaries, to allow employees the opportunity for a great work-life balance. * Career Advancement: Mercyhealth offers a number of educational assistance programs and career ladders to support employees in their educational journey and advancement within Mercyhealth. * Employee Wellbeing: Mercyhealth has a focus on wellbeing for employees across the organization and offers a number of tools and resources, such as an employer-sponsored health risk assessment and a Wellbeing mobile application, to assist employees on their wellbeing journey. * Additional Benefits: Mercyhealth employees have access to our internal and external employee assistance programs, employee-only discount packages, paid parental and caregiver leaves, on-demand pay, special payment programs for patient services, and financial education to help with retirement planning.$34k-43k yearly est. Auto-Apply 60d+ agoTitle & Registration Specialist
The Boat House
Medical records clerk job in Elkhorn, WI
🌟 Now Hiring: Title & Registration Specialist🌟 Schedule: Monday-Friday, 8:00 AM-5:00 PM Are you detail-oriented, organized, and passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment where a positive attitude, teamwork, and professionalism truly matter? If so, we want you on our team! We are seeking a Title & Registration Specialist to support our administrative and accounting operations by ensuring accurate, timely processing of sales documentation, title work, and registration filings. This role is essential to creating a smooth, professional experience for our customers and supporting successful collaboration across Sales, Finance, and internal teams. ✨ What You'll Do Process title and registration paperwork accurately and efficiently. Provide exceptional customer service by responding promptly, courteously, and helpfully to customer questions. Maintain organized, secure electronic and physical filing systems for registration documents and trade titles. Work closely with Sales, Finance, and Registration teams to ensure smooth, timely workflow and communication. Bring positive energy and a solutions-oriented mindset to daily tasks and team interactions. 🌟 What Makes You a Great Fit You are friendly, customer-focused, and enjoy helping others. You stay calm and professional under pressure. You have strong attention to detail and love keeping things organized. You communicate clearly-both in writing and verbally. You bring a positive attitude, act with integrity, and work well as part of a team. Experience with title processing is a plus, but we're willing to train the right positive, motivated candidate. 💼 Core Values You'll Embrace Do the Right Thing Respect Customer Focus Positive Energy Team Player Why You'll Love Working Here Supportive, team-oriented environment Consistent weekday schedule Opportunity to make a meaningful impact on the customer experience A workplace that values positivity, professionalism, and growth If you're ready to bring your customer-first mindset, strong work ethic, and upbeat energy to a great team, we'd love to hear from you! Apply today and help us deliver an exceptional experience to our customers every step of the way. The Boat House is an EOE and participates in the federal E-Verify Program. The Boat House is a drug-free workplace. This offer is contingent upon your willingness to adhere to a safe and drug-free workplace.$24k-29k yearly est. 39d agoMedical Receptionist / Front Desk
Fyzical Therapy and Balance Centers
Medical records clerk job in Geneva, IL
Job DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Geneva, IL, location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish. Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today! If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position! In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career. Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!Responsibilities Skilled at handling incoming calls Strong communication skills required Comfortable with computers, ability to handle uploading and downloading files as well as navigating email Competent phone skills MS Suite familiarity, including Instant Messenger, Excel, and Word Able to effectively communicate with others Basic computer skills including email navigation and downloading/uploading files Familiarity with principles of Excel; able to use Word and Instant Messenger Required Skills H.S. grad or equivalent Authorization to work in the U.S. required High school diploma or GED Must be authorized to work in the U.S.$25k-31k yearly est. 10d agoPatient Account Registrar
Prime Healthcare
Medical records clerk job in Elgin, IL
Responsibilities The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe Qualifications EDUCATION, EXPERIENCE, TRAINING 1. Previous hospital experience as an admissions representative preferred. 2. Knowledge of medical terminology preferred. 3. Effective written and verbal communication skills 4. Ability to multi-task, prioritize needs to meet required timelines 5. Analytical and problem-solving skills 6. Customer Services experience required 7. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires) Pay Transparency Saint Joseph Hospital - Elgin offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $XX.XX to $XX.XX. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: ******************************************************* Employment Status Full Time Shift Evenings Equal Employment Opportunity Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: ********************************************************************************************$33k-38k yearly est. Auto-Apply 1d agoUnit Secretary - Psychiatry Unit
Ascension Health
Medical records clerk job in Hoffman Estates, IL
Details * Department: Adult Psychiatry Unit * Schedule: Part-Time Evening Shift 3:00 pm - 11:30 pm * Hospital: Ascension Alexian Brothers Behavioral Health Hospital * Salary: $18.24 - $24.68 per hour Benefits Paid time off (PTO) Various health insurance options & wellness plans Retirement benefits including employer match plans Long-term & short-term disability Employee assistance programs (EAP) Parental leave & adoption assistance Tuition reimbursement Ways to give back to your community Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer. Responsibilities Perform administrative and clerical duties in support of an assigned clinical area. * Greet patients and visitors, answer/screen/route telephone calls, file, distribute mail and perform other general clerical duties. * Communicate with patients, families, physicians and other healthcare team members about patient care according to protocol. * Schedule patients for individual appointment and in a timely manner. * Provide assistance with programs/software for Physicians/Clinicians through the order entry process, transfer and discharge. * Assemble and maintain patient charts. * Coordinate meetings/schedule meetings/rooms with the appropriate person, sends notices as requested. * Maintain meeting minutes. * Enter and maintain timekeeping changes and staff schedules in computer systems. Requirements Licensure / Certification / Registration: * BLS Provider preferred. American Heart Association or American Red Cross accepted. Education: * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. * Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. Additional Preferences * Must have at least 1 year of administration assistant or clerical experience. Why Join Our Team Ascension Illinois delivers compassionate, personalized care throughout Chicago and its surrounding suburbs. As one of the largest health systems in Illinois with 15 hospitals and more than 230 sites of care, you will find an environment that allows you to thrive and create a career path you love. Join a diverse team of more than 17,000 associates and more than 600 providers who are dedicated to providing compassionate, personalized care to all. Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states. Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you. Equal Employment Opportunity Employer Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws. For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster. As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension. Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants. E-Verify Statement This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information. E-Verify$18.2-24.7 hourly Auto-Apply 11d agoMedical Receptionist - Cardiology
Dupage Medical Group
Medical records clerk job in Elgin, IL
Medical Receptionist - Elgin - Cardiology * Full-Time, 40 hours * Hours: Monday-Friday; 8:00am - 4:30pm; Thursday may work until 6:30pm (later start time will be discussed) * Travel: Expercted for coverage as needed to other Elgin office at St. Joe's Hospital Benefits: * Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance. * Access to a mental health benefit at no cost. * Employer provided life and disability insurance. * $5,250 Tuition Reimbursement per year. * Immediate 401(k) match. * 40 hours paid volunteer time off. * A culture committed to community engagement and social impact. * Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met. Responsibilities * Acknowledges and welcomes patients and visitors. * Informs staff of patient/visitor arrival and provides instruction, assistance and information as to completion of requires paperwork and waiting times. * Answers general questions about the facility: location, rest rooms, elevators, hours of operation, etc. * Ensures waiting area is clean, tidy, and has appropriate patient announcements and brochures. * As directed, conveys information to patients and/or visitors. * Assistants or calls for assistance with patients with ambulatory difficulties. * Obtains registration information from patient for input into EPIC. * Verifies and/or updates demographic and health plan information. * Checks patients in and out of clinic. * Provides patients with information regarding payment obligations, HIPAA Notice of Privacy practices, clinic policies, and collects all required forms and signatures. * Schedules appointments into EPIC according to Practice protocol. * Conveys schedule changes to appropriate staff. * Reviews next day's schedules and as directed, prints out physician schedules in advance of visits. * May assist patients with obtaining appointments at other physician and hospital sites and/or schedules lab or radiology testing. * Pulls patient charts, files information correctly info patient charts, and maintains filing system. * Prepares charts to clinic and/or Practice specifications. * Collects copays, cash, check, or credit card payments ensuring patients receive receipts. Posts all payments in EPIC. * Balances daily cash and collections. * Ensures change drawers and cash are secured and appropriate financial procedures are followed in transferring payments to Corporate Identifies problematic accounts and directs them to the financial counselor or the Customer Service Department * Answers multiple lines, screens calls, takes accurate and detailed messages for all calls including telephone encounters, directs calls to appropriate support staff * Understands limits of responsibility by not providing medical advice to patients. * Performs all other duties/responsibilities as assigned Qualifications * Prefer one year experience in customer service setting, preferably in a medical office with basic knowledge of medical terminology. * Able to type a minimum of 30 wpm strongly preferred * High school diploma or GED * Service Orientation: Capable of providing excellent service to customers, friendly and approachable demeanor, resolving customer complaints, and understanding customer service principles. * Organization: Able to provide order and structure to daily processes and work environment. * Verbal Communication: Capable of interacting with, and relating to, people of varying educational levels and backgrounds, conveying information clearly and succinctly, applying listening, tact, responsiveness, empathy, and confidentiality. * Multi-tasking: Able to properly perform multiple duties at once, greeting, message taking, checking patients in/out, while maintaining attention to detail. * Adaptability: Able to be flexible and comfortable in adjusting to changing activities. Maintains calm under pressure and is able to think clearly to enhance problem solving. * Team Work: Works effectively with others to accomplish objectives and goals. Willingly offers assistance to others when the need arises. * Computer Proficiency: Ability to learn and become proficient in EPIC software as well as have basic knowledge of Microsoft applications. The compensation for this role includes a base pay range of $15.00-21.00, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.$15-21 hourly 14d agoFront Desk / Patient Services Representative
Healthaxis Management
Medical records clerk job in East Dundee, IL
Join Our Team as a Front Desk / Patient Services Representative! Are you a friendly and organized professional with a passion for helping others? HealthAxis Management, located in East Dundee, IL, is looking for a dedicated Front Desk / Patient Services Representative to be the welcoming face of our organization. If you thrive in a fast-paced environment and enjoy working with people, this could be the perfect opportunity for you! About Us At HealthAxis Management, we pride ourselves on providing exceptional service and fostering a supportive environment for both our patients and team members. Our mission is to ensure every patient feels cared for and valued from the moment they walk through our doors. We're a close-knit team that values professionalism, collaboration, and a commitment to excellence. What You'll Be Doing As a Front Desk / Patient Services Representative, you'll play a vital role in ensuring the smooth operation of our office. Your responsibilities will include: Greeting patients warmly and professionally, ensuring they feel welcome and comfortable. Managing appointment scheduling and maintaining an organized calendar. Answering phone calls and addressing patient inquiries with care and accuracy. Assisting with patient check-ins and check-outs, including verifying insurance information. Maintaining accurate records and handling administrative tasks efficiently. Collaborating with team members to ensure a seamless patient experience. What We're Looking For To excel in this role, you'll need: At least 1 year of experience in a similar role, preferably in a healthcare or customer service setting. Strong interpersonal and communication skills to interact effectively with patients and team members. Excellent organizational skills and attention to detail. Proficiency in managing schedules and handling administrative tasks. A friendly and professional demeanor with a commitment to providing outstanding service. Why Join HealthAxis Management? While we do not offer additional benefits at this time, we believe in creating a positive and supportive workplace where your contributions are valued. At HealthAxis Management, you'll have the opportunity to make a meaningful impact on our patients' experiences while working alongside a team that shares your dedication to quality care. Ready to Apply? If you're ready to bring your skills and passion for patient care to HealthAxis Management, we'd love to hear from you! Take the next step in your career and apply today. We're excited to meet you and discuss how you can make a difference as part of our team. Make a difference every day-join HealthAxis Management as our new Front Desk / Patient Services Representative!$30k-35k yearly est. 16d agoRegistration Specialist II
Elgin Community College
Medical records clerk job in Elgin, IL
About ECC: Elgin Community College serves over 9,000 students at every stage of their educational journeys, including university transfer programs, career and technical education, continuing education classes, and adult basic education. As a community, we pride ourselves on nurturing a welcoming campus where every person-students, staff members, faculty members, and campus visitors-feels valued. The work of each ECC employee is central to the college's mission, and as an employer, the college fosters a positive environment through professional challenges, excellent benefits, and opportunities for recognition and camaraderie. Work Schedule: Monday through Friday - some evening hours required. Rate of Pay: This is a Full-Time Support Staff position at grade 11, with an annual salary range of $36,494 to $48,659. The salary offer will be based on education and experience, in alignment with the College's compensation philosophy and the current Collective Bargaining Agreement (CBA), if applicable. Benefits: Medical, Dental, Vision Insurance Life and Long-Term Disability Insurance Flexible Spending Account (FSA, DCA, Commuter) Retirement Plans (Pension, 457b, 403b) Time Off with Pay Professional Development/Expense Tuition Reimbursement Employee Assistance Program (EAP) Sick Banks FLSA Status: Non-Exempt Grant Funded: No Job Summary: An employee in this classification performs work of moderate difficulty by assisting students in the registration process. Work is distinguished by the ability to maintain student records related to enrollment and residency. General supervision is received by the assigned manager. Required Knowledge: 1. High school diploma or High School Equivalency (GED/HSE), with a minimum three years previous customer service experience or equivalent combination of education and/or experience. 2. Considerable skill in organizing work to meet established deadlines while maintaining attention to detail. 3. Considerable skill in problem solving and analytical deduction. 4. Considerable skills in verbal and written communication. 5. Working skill in the use of the Microsoft Office Suite, including but not limited to Word, Excel, Access and Publisher 6. Working skill in interpersonal interaction to be applied to a variety of individuals with differing education, ethnic and socio-economic backgrounds. 7. Working skill in operating a personal computer, applicable software and peripheral equipment as well as learning and adapting to new and updated programs and technology. 8. Must be available to work a flexible schedule, including evenings and weekends when required by the department's needs. Desired Knowledge, Skills & Abilities: Associates degree or 60 hours of college credit preferred. Essential Duties: 1. Provide students and general community information and communication on all college service programs, departments, personnel, policies and procedures. Communicate information regarding semester class scheduling, campus activities, admission process, alternative schedules, fees, new student orientations, etc. 2. Orient new staff in the registration department of processes to ensure consistent services 3. Register students for credit and non-credit classes; research, verify and monitor compliance with prerequisites. 4. Assist and resolve issues for students registering in person on online. 5. Verify student records and process any necessary changes to ensure accuracy. 6. Enter incoming transcript information into database. 7. Accurately filing student documents using a variety of modalities, including, but not limited to, scanning and linking. 8. Determine residency for tuition costs and monitor address changes for residency status. 9. Complete enrollment verifications 10. Maintains required training, licensure and/or certifications 11. Maintains confidentiality of privileged information and adheres to applicable privacy laws 12. Demonstrates sensitivity, understanding and respect of diverse populations within the workplace. 13. Maintains an understanding of the work of colleagues to effectively provide backup and/or support for co-workers during times when the division is short-staffed or experiencing an increased volume of work. 14. Adheres to department guidelines for attendance and punctuality Other Duties: Ability to work a flexible schedule which includes days/evenings/weekends as needed by the department. Perform other job-related duties as assigned which pertain to the job description. Physical Demands: Light (up to 25 lbs occasionally or 10 lbs frequently) Visual Acuity: Close visual acuity (e.g. computer, assembly) Work Environment: Moderate noise Environmental Conditions: Typical office or administrative Current SSECCA Union Member Information: The initial posting date for this position is 09/04/2025. Elgin Community College Support Staff Association(SSECCA) members that apply by 09/11/2025 and meet the posted minimum qualifications will receive full consideration. Equal Employment Opportunity Statement: Elgin Community College does not discriminate, or tolerate discrimination, against any member of its community on the basis of race, color, national origin, ancestry, sex/gender/gender identity, age, religion, disability, pregnancy, veteran status, marital status, sexual orientation, or any other status protected by applicable federal, state or local law in matters of admissions, employment, or in any aspect of the educational programs or activities it offers. In addition, Elgin Community College provides reasonable accommodations to qualified individuals with disabilities to ensure equal access and equal opportunities with regard to employment practices, educational opportunities, and programs and services. If you need a reasonable accommodation for any part of the application and hiring process, please notify the College's EEO/AA Officer. Determinations on request for a reasonable accommodation will be made on a case-by-case basis.$36.5k-48.7k yearly 60d+ agoBilingual Patient Service Representative (Rockford)
Orthodontic Experts
Medical records clerk job in Rockford, IL
Full-time Description About us: At Orthodontic Experts, we are passionate about delivering exceptional patient care and advancing the standard of orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, Indiana, and Indianapolis, and more on the way, we are a rapidly growing organization committed to transforming smiles and changing lives. We are seeking dedicated team members who share our commitment to high-quality care and who embody our Core Values: Accountability Continuous Improvement Inclusion Integrity Respect Teamwork Transparency If you're looking to grow your career with a purpose-driven, patient-centered organization, please apply with us. Job Description: As a Patient Service Representative, you will be responsible for providing a warm welcome to all visitors and providing them with the necessary information and assistance they need. You will also be responsible for answering incoming calls, managing the front desk, and providing general administrative support Tasks include but are not limited to: Answer all phone calls. Listen and return all voicemails left in front of office phones. Check-in new and existing patients and let the clinical staff know that the patient has arrived. Collect all necessary patient information for new patients (Patient registration form, Medical History Form, HIPAA privacy notice) Check out patients (collect payments, make next appointment) Handle questions and provide information to walk-in patients. Maintain comm-log up to date with all necessary patient/parent communication information. Review the daily schedule of the clinic for any changes. Check the daily schedule in advance and fill in any open spots with bondings/adjustments/new patient consultations at least two days prior. Adjust clinic hours based on the schedule. Review for Bonding approvals Check if all bondings are Approved and Active with insurance (the day before & day of the appointment). Understand cancellation policy and reiterate it to patients. Print end of the day reports. Maintain office/reception area cleanliness. Check and reply to all office emails Check collected payments against the report and check all credit card transactions. Call patients with outstanding balances In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks. Participate in Marketing events Cash handling Other tasks as assigned Requirements High school degree or GED equivalent 3 years of customer service experience 2 years of patient service experience Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access.) Excellent problem solving and de-escalation skills. Excellent written and verbal communication skills Bilingual - Spanish Travel required to Dekalb and Beloit Working Hours/ Location/Pay: Monday - Wednesday 8:45am - 5:00pm Thursday - Friday 6:45am - 3:00pm 2 Saturdays per month Two 9:45am- 6:00pm Shifts per month 5051 S. State Street ,Rockford, IL 61108 Rate of pay - 19$ - 20$ Benefits (for our full-time employees) Paid Patient Service Representative Training Travel Pay (when traveling to sister clinics farther than 15 miles away from base clinic) Medical, Dental, Vision, and Life Insurance Short-Term Disability Employee Assistance Program Health Savings Account Dependent Care Account 401(k) and matching Paid Time Off Identity Theft Protection - LifeLock MetLaw Pet Insurance Free and discounted Orthodontic Treatment Monthly Bonuses Salary Description Pay: $19.00 - $20.00 per hour$19-20 hourly 13d agoPatient Service Representative
Furststaffing
Medical records clerk job in Rockford, IL
Job DescriptionMake a Difference in Healthcare at a Local ClinicFurstStaffing has a need for a Patient Service Representative to join the staff at a local clinic. The Patient Service Representative will be responsible for maintaining current patient demographics, informing clients about clinic programs and protocols, managing patient flow by scheduling and directing clients to the appropriate area or department of the clinic and ensuring proper clinic staff or departments are notified. This is a Furst-to-Hire position.Hours: 9:30am to 6pm M-FPay: $15.23/hour with a .50 differential for bilingual abilities. Will also increase with related work history and longevity.Benefits: FurstStaffing BenefitsPatient Service Representative Responsibilities: Comply with established policies and procedures, objectives, HIPAA, safety and environmental standards Educate clients on all clinic programs and protocol Coordinate with medical team to ensure consistent patient flow Accommodate all scheduling needs using clinic standards and guidelines Ensure accuracy of all patient information, as well as protecting the patient's rights by maintaining confidentially of personal and financial information Manage and reconcile cash drawer Collect data for routine and publication Maintain office supply inventory Patient Service Representative Requirements: Bilingual English/Spanish preferred High school diploma or equivalent Understand basic math Show follow-through, assume responsibility and use good judgment Communicate effectively and diplomatically with patients, external insurance providers, and contracting entities and facility personnel Possess strong customer service skills Demonstrate punctuality and dependability Show ability to understand and follow verbal and written communication Demonstrate ethical conduct Ability to multi-task Strong attention to detail Ability to solve problems Pleasant and professional demeanor Please contact Denessa or Courtney at 815-229-7810; or apply here.$15.2 hourly 25d agoPatient Services Representative-Ortho Casual As Needed
Northwestern Medicine
Medical records clerk job in Sycamore, IL
is $18.84 - $24.49 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Description The Patient Services Representative reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. * Performs customer service functions in the medical practice office. Ensures highest level of customer service is provided to the patients and company representatives over the phone and in person. Performs business office responsibilities. Responsibilities: * Greets patients as they enter the office. Obtains required patient information and performs patient registration, including verifying insurance information and collecting co-pays and outstanding balances. * Obtains and updates patient demographic information and company information from all patients. * Answers phone and schedules appointments. * Directs and documents patient calls as appropriate. * Coordinates scheduling of outside testing for patients. * Serves as liaison between patient and practice. * Provides back-up for scheduling appointments * Performs all aspects of daily work in a manner which contributes to and ensures an environment of patient safety and confidentiality. * Completes daily reconciliation report to assure charges have been entered correctly * Pulls charts and readies them for the next day appointments; files completed patient charts daily. * Files test/procedure results inpatient's medical record after physician has signed off on the results. * Liaisons with company representatives or potential employees to assure correct services are provided. * Reviews Epic chart prior to patient appointments making sure consents are within the past 12 months and the insurance card is current. * Responds to all medical record requests from patients, insurance companies, physician offices, subpoenas, and legal requests per protocol. * Responds to all medical record requests from patients, insurance companies, physician offices, subpoenas, and legal requests per protocol. Qualifications Required: * High school diploma or GED equivalent. * Zero (0) to two (2) years' experience in a customer service position. Preferred: * Bachelor's degree. * One to three years prior Physician office experience required * Working knowledge of medical terminology. Equal Opportunity Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.$18.8-24.5 hourly 6d agoMedical Receptionist
Painpoint Health
Medical records clerk job in Barrington, IL
Job Description Provides administrative functions including, but not limited to patient transport, answering phones, general administrative duties, maintaining a clean facility environment, and maintaining supplies. Compensation: $19.21 - $21.02 per hour Location: Barrington IL or Elgin IL Example Schedule: Monday-Friday 8am-5pm (Final schedule may vary) Essential Duties and Responsibilities: Checks patients in and out. Registers patients, collecting co-pays and deposits at the front desk. Prepares all necessary documents for patients to complete including new patient paperwork, insurance cards, notice of privacy practices. Creates new patient charts and pulls existing charts as needed. Files documentation into charts. Maintains the confidentiality, security, and physician safety of patient's medical records. Maintains a pre-determined, organized medical record format. Interacts with physician/office personnel in a friendly manner. Answers the phone in a friendly manner and directs all calls appropriately. Adheres to facilities clinical guidelines as they relate to this position. Completes annual mandatory training by the due date as assigned. Receives and directs phone calls, schedule appointments, check-in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients. Obtains and records patient medical histories, vitals, test results, and other information for medical records while maintaining strict confidentiality. Prepares examination rooms. Delivers compassionate support, attention, and assistance to patients and families. Ensures compliance with all health care regulations, including HIPAA and OSHA. Performs other related duties as assigned. Supervisory Responsibilities: None. Education & Experience: High school diploma or GED required. At least one year of experience in an administrative role. Previous employment in a healthcare facility experience preferred. Required Skills & Abilities: Excellent verbal and written communication skills. Excellent interpersonal and customer service skills. Proficient in Microsoft Office Suite or related software. Excellent organizational skills and attention to detail. Basic understanding of clerical procedures and systems such as recordkeeping and filing. Ability to work independently. Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information. Knowledge of medical terminology and spelling and office ethics. Physical Demands: Required to sit, stand and/or walk for long periods. Must be able to communicate with or without reasonable accommodations - speak and hear. Able to use both hands to finger, handle, or feel, and reach with hands and arms. Frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception and ability to adjust focus. An Equal Opportunity Employer We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors. Powered by JazzHR U5ARV2KQSs$19.2-21 hourly 16d agoPatient Account Registrar PD
Mission Regional Medical Center
Medical records clerk job in Elgin, IL
* Department: Admitting * Schedule: Per Diem, Days * Facility: Prime Healthcare St. Joseph Responsibilities The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe Qualifications EDUCATION, EXPERIENCE, TRAINING 1. Previous hospital experience as an admissions representative preferred. 2. Knowledge of medical terminology preferred. 3. Effective written and verbal communication skills 4. Ability to multi-task, prioritize needs to meet required timelines 5. Analytical and problem-solving skills 6. Customer Services experience required 7. High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires) #LI-ME1 Pay Transparency Saint Joseph Hospital - Elgin offers competitive compensation and a reasonable compensation estimate for this role is $20.34/hour. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: ******************************************************* Employment Status Per Diem Shift Days Equal Employment Opportunity Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: ********************************************************************************************$20.3 hourly Auto-Apply 6d ago
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How much does a medical records clerk earn in Rockford, IL?
The average medical records clerk in Rockford, IL earns between $25,000 and $40,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.
Average medical records clerk salary in Rockford, IL
$32,000
What are the biggest employers of Medical Records Clerks in Rockford, IL?
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