The Records Specialist is responsible for answering non-emergency phone calls and assisting in-person customers at the Law Enforcement Building. Serve as the first point of contact with individuals, including victims of crime, sex offenders, angry/agitated individuals, job applicants and law enforcement professionals. Must be customer-service focused, detail oriented, dependable and perform work using several computer software programs. The Records Unit provides service for dual agencies, the Corvallis Police Department and the Benton County Sheriff's Office. These tasks are illustrative only and may include other related duties.
Full-time, AFSCME represented, 12-month probationary period
Must meet all qualifications and requirements as listed in the Position Description
Ability to obtain LEDS Update/Inquiry certification. Must successfully pass a comprehensive background investigation including criminal history check and obtain an Oregon State Police CJIS clearance. Ability to pass a pre-employment medical exam.
Proposed Recruitment Timeline
October 8, 2025
Recruitment Opens
October 22, 2025 at 5PM
Initial review of candidates
October 24, 2025
Invite candidates to testing
Week of November 3, 2025
Invite candidates to speed interviews
Week of November 10, 2025
Oral Boards
Week of November 17, 2025
Final Interviews
November/December
Background and Medical Exam
Anticipated Appointment January 16, 2026
Essential Duties
Provides public reception at the Police Department and Sheriff's Office front desk. Duties are taking reports, answering questions, taking, and accounting for payments, sex offender registrations, and receiving and releasing found items.
Answers non-emergency Police Department and Sheriff's Office phone calls, provides requested information or refers citizen to appropriate source of information.
Documents in computerized and written police form all pertinent information on various violation and misdemeanor crimes as reported by citizens. Reviews officer reports to ensure completeness, correctness, and conformity with OUCR requirements. Trains officers in OUCR requirements.
Operates manual and computer record systems performing data entry and file retrieval for the following:
Arrest warrants and court subpoenas;
Crime, stolen property, and custody reports;
Teletype service, traffic accidents and citations; and
Statistical reports as required.
Supports the public, police investigations, and other criminal justice agencies by performing record checks, providing copies of officers' reports, ordering DMV suspension packets, and other pertinent information as appropriate under public records laws.
Processes fingerprint cards, warrants, subpoenas and expungements.
Conforms with all safety rules and performs work in a safe manner.
Adheres to all City and Department policies.
Delivers excellent customer service to diverse audiences.
Maintains effective work relationships.
Arrives to work, meetings, and other work-related functions on time and maintains regular job attendance.
Qualifications and Skills
Education and Experience
High school diploma or equivalent and two years of related employment experience.
Knowledge, Skills and Abilities
Ability to perform duties related to the public safety records unit, including the ability to gain knowledge of applicable Oregon and municipal laws including those regarding storage, dissemination, and destruction of public safety records. Working knowledge of public records law.
Ability to relate well to a wide variety of individuals and groups, and to communicate effectively orally and in writing. Knowledge of business English, spelling, punctuation, grammar, and basic math skills required. Strong attention to detail.
Understanding of operational rules and general instructions; and ability to respond to work situations with minimal supervision.
Ability to evaluate citizen reported situations, determine when to contact an officer or where to refer the citizen, and determine if a reported crime must be referred to a patrol officer or processed by Records.
Ability to get along well with coworkers, and the public, and maintain effective work relationships.
Ability to diffuse and resolve conflicts with difficult and agitated customers; and provide excellent customer service.
Ability to prioritize multiple duties and to work with interruptions.
Ability to type by touch and to use a computer and related software to perform the essential functions of the position. Ability to gain knowledge of public safety records specific software.
Ability to maintain confidentiality and exercise discretion and judgment in dealing with sensitive or confidential information.
Special Requirements
Ability to meet LEDS Update/Inquiry certification requirements.
Must successfully pass a comprehensive background investigation including criminal history check and obtain an Oregon State Police Criminal Justice Information Systems clearance.
Demonstrable commitment to sustainability.
Demonstrable commitment to promoting and enhancing equity, diversity and inclusion.
The individual shall not pose a direct threat to the health or safety of the individual or others in the workplace.
Must successfully pass a comprehensive background investigation including criminal history check and obtain an Oregon State Police CJIS clearance.
Ability to pass a pre-employment medical exam.
How to Apply
Qualified applicants must submit an online application located on the City of Corvallis website (click on "Apply" above).
Position is open until filled. Applications must be received by 5:00 PM on Wednesday October 22, 2025. Previous applicants may reapply.
Applicants are encouraged to include a cover letter and resume with the online application; however, resumes will not be accepted in lieu of a completed online application. Late or incomplete applications will not be accepted/considered.
$37k-45k yearly est. 3d ago
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Medical Receptionist (NE Portland)
AFC Urgent Care Portland/Vancouver 4.2
Medical records clerk job in Portland, OR
**WE DO URGENT CARE DIFFERENTLY - Come See How!**
At AFC Urgent Care - Portland, we're redefining what healthcare feels like-for patients and for the people who make it happen. We move fast, work smart, and support each other every step of the way. We're a tight-knit team that gets the job done and has fun doing it!
As we continue to grow, we're looking for a Medical Front Desk Receptionist to be the welcoming face of our clinic. If you're highly organized, great with people, and ready to make a meaningful impact from the moment patients walk through the door, this could be the right fit for you.
WHY YOU'LL LOVE IT HERE
A Culture That Actually Cares: teammates who've got your back, leaders who listen, and zero bureaucracy. We believe in collaboration, not competition!
Team Performance Bonus: when the clinic thrives, you share in the success! Monthly performance bonuses = more than just a pat on the back
Learn. Grow. Level Up: want to expand your skills? We offer a
Medical Assistant Apprenticeship Program
- paid for by us if you're ready to grow!
WHAT YOU'LL DO
As the go-to person at the front desk, you'll be a key part of creating a smooth, welcoming experience for every patient who walks through our doors. Your day will be full of variety, meaningful interactions, and the kind of fast-paced environment that keeps things exciting. Here's what you'll take on:
Welcome patients with a warm, friendly attitude that sets the tone for their entire visit
Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system
Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
Complete the checkout process, organizing and scanning medicalrecords and providing patients with necessary documentation
Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager
SCHEDULES THAT WORK FOR LIFE
Full-Time ~36-40 hours/week.
Set shifts = no guessing game
Currently looking to fill back half of the week position:
Back Half Team: Wed 1p-7p | Thu-Fri 8a-7p | Sat 9a-6p
Plus just one on-call shift per month (and you get to choose the day!)
LOCATION
AFC Urgent Care - NE Portland
6633 NE Sandy Blvd Portland, OR, 97213
WHAT WE'RE LOOKING FOR
We want
driven, friendly, and detail-oriented
Medical Receptionists who bring positive energy and put patients first. Must also be calm under pressure, thrive in a fast-paced setting and be willing to wear multiple hats.
You'll Need:
At least 1 year of people-facing customer service experience, required
At least 1 year of experience with medical administrative duties, preferred
Solid computer skills and comfortable learning new systems
Knowledge of medical terminology is a big plus
PAY & PERKS
$20-24/hr (based on experience)
Monthly team performance bonuses
Free healthcare for you and your family through AFC
401(k) with 3% employer match after 1 year
3 weeks of paid time off
On-the-job growth & training opportunities
Supportive, non-toxic work culture that celebrates wins!
OUR CORE VALUES
Commitment - Commitments are clearly made and met
Health - Healthy living for everyone is promoted through sustainable and responsible behaviors
Excellence - Excellence in everything we do
Celebrate - Celebrate wins - both small and large
Trust - Trust builds teamwork through vulnerability and respect
READY TO APPLY?
If you want to grow your medical career while being part of something real, apply now and let's chat!
SAFETY & WELLBEING
Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings.
EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$20-24 hourly 5d ago
Medical Records Clerk
Amergis
Medical records clerk job in Salem, OR
The MedicalRecords Technician (MRT) provides support to a facility by organizing, filing, scanning, and maintaining the medicalrecords. Minimum Requirements: + High School degree or equivalent required + Excellent organizational skills + Knowledge of medical terminology and HIPAA guidelines
+ Minimum of 6 months medicalrecord and clerical experience preferred
+ Current CPR if applicable
+ TB questionnaire, PPD or chest x-ray if applicable
+ Current Health certificate (per contract or state regulation)
+ Must meet all federal, state, and local requirements
+ Must be at least 18 years of age
+ Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
+ Competitive pay & weekly paychecks
+ Health, dental, vision, and life insurance
+ 401(k) savings plan
+ Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
$31k-38k yearly est. 3d ago
ROI Medical Records Specialist - On Site
MRO Careers
Medical records clerk job in Portland, OR
The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medicalrecord requests*
TASKS AND RESPONSIBILITIES:
Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
Answer phone calls concerning various ROI issues.
If necessary, responds to walk-in customers requesting medicalrecords and logs information provided by customer into ROI On-Line database.
If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
Logs medicalrecord requests into ROI On-Line database.
Scans medicalrecords into ROI On-Line database.
Complies with site facility policies and regulations.
At specified sites, responsible for handling and recording cash payments for requests.
Other duties as assigned.
SKILLS|EXPERIENCE:
Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
Demonstrates the ability to work independently and meet production goals established by MRO.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrates success working in an environment that requires attention to detail.
Proven track record of dependability.
High School Diploma/GED required.
Prior work experience in Release of Information in a physician's office or HIM Department is a plus.
Knowledge of medical terminology is a plus.
Knowledge of HIPAA regulations is preferred.
*This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.
$31k-38k yearly est. 60d+ ago
Medical Records
Sapphire at Fernhill
Medical records clerk job in Portland, OR
EMPLOYEE BENEFITS:Benefits of being a Sapphire Health Services employee include, but is not limited to:
PTO
401(K)
Medical/Health Insurance
Dental Insurance
Vision Insurance
Birthday/Holiday Pay
Wellness Fund
Uniform Fund
Longevity Bonuses
Quarterly Vacation Drawing
Tuition Reimbursement
HOW TO APPLY:At Sapphire Health Services we are dedicated to creating a supportive and enriching environment for both our residents and our team members. If you are a passionate healthcare professional looking to make a difference in the lives of residents, we encourage you to apply!
Address: 5737 NE 37th Ave., Portland, OR 97211
Our Mission: To Promote the highest quality of life for our residents, staff and communities. We strive to treat them all with the greatest consideration and respect.
This position will also oversee and manage all Central Supply operations, ensuring efficient inventory control, purchasing, and distribution of supplies to support departmental needs
JOB SUMMARY:
The MedicalRecords Specialist is responsible for maintaining accurate and secure health records for residents in our Nursing Home Facility . This position plays a critical role in ensuring all documentation is current, complete, and compliant with healthcare regulations. The ideal candidate will have a strong attention to detail, excellent organizational skills, and familiarity with healthcare documentation processes.
RESPONSIBILITIES:
Copy 24 hour report to all departments
Maintain resident medicalrecords, ensuring they are up-to-date, complete, and accessible to authorized personnel.
Run MDS due and completed reports
Organize, file, and retrieve resident health records as needed, including admission forms, treatment notes, lab results, and discharge summaries.
Accurately enter health data and updates into the Electronic Health Record (EHR) system and ensure any paper records are properly digitized.
Adhere to HIPAA and other regulatory standards, safeguarding resident privacy and ensuring records are accessed only by authorized individuals.
Regularly audit records to ensure accuracy and compliance with state and federal regulations; identify and resolve any discrepancies.
Coordinate with nursing staff, physicians, and other healthcare professionals to obtain missing information or clarify documentation.
Process and fulfill requests for medicalrecords, ensuring proper authorization and timely response.
Stay up-to-date with regulatory changes, and assist with preparing records for surveys, inspections, or audits.
Assist other staff with understanding the medicalrecords process and train new team members on documentation policies.
Other duties as assigned.
REQUIREMENTS:
High school diploma or equivalent required; Associate's degree in Health Information Technology or a related field preferred.
Prior experience in medicalrecordsor health information management, preferably in a skilled nursing facility or long-term care setting.
RHIT (Registered Health Information Technician) or similar certification is a plus.
Proficiency in medical terminology, strong computer skills (especially in EHR software), and a high degree of accuracy and organization.
Familiarity with HIPAA regulations and best practices for medicalrecord-keeping in healthcare.
$31k-38k yearly est. 5d ago
Release of Information Specialist
Record Reproduction
Medical records clerk job in Salem, OR
About RRS Medical
RRS Medical is a fast-growing healthcare information technology company accelerating the transfer of protected health information to fulfill our mission, which is to improve patients access to their healthcare data. The company is headquartered in Media, PA with an office in Swansea, IL, and services clients nationwide.
About the Job
We are currently seeking qualified candidates for an open Release of Information Specialist position within the Health Information Management department at a client located in the Salem, OR area. The ideal candidate will be motivated, detail-oriented and a problem solver with excellent written and oral communication skills. Our company seeks those that are kind, encouraging, and gritty as to align with the core values and mission of RRS Medical.
Candidates should be willing and able to work independently. This position will work directly with Medical Personnel to ensure all medical requests are handled in a timely and compliant manner. Ensuring a pleasant patient experience while accessing medical information will be vital. Position entails the full life cycle of MedicalRecord Release of Information Process.
The Release of Information Specialist will be working onsite at the client five days a week. RRS Medical is now offering a $500 signing bonus for candidates payable at their 90 day anniversary.
Responsibilities
Collection of requested medicalrecords from multiple EMR systems
Daily reporting and logging of assigned work
Assisting patients and authorized individuals with assessing Protected Health Information (PHI)
Providing customer support to clients, patients and requesters
Educating requesters on the Release of Information process
Receive and complete incoming requests for information and respond in a timely manner
Validate requests and authorizations for release of medical information
Consistently audit data entry to ensure all information is correctly entered and documented
Demonstrate helpful and effective telephone etiquette
Maintain working knowledge of the current laws
Maintain regular attendance and punctuality as scheduled
Work within scope of position and direction; willingly accepts assignments
Maintain confidentiality, information security and ethical behavior
Accept new assignments willingly to meet business needs
Skills
General Windows experience
Customer service and phone skills
Ability to communicate and work both within a team and individually
Ability to utilize Microsoft Office & E-mail
Data entry
Ability to use document scanners
Ability to use Adobe Acrobat
Qualifications
Medical Office, HIPAA or Insurance industry experience
EMR systems (EPIC, Centricity, eClinical Works, NextGen, SRS, Athena) experience. EPIC experience preferred.
One year of experience working with HIPAA, EMR, Release of Information and Medical Office Procedures
RHIA, RHIT, CCA, CCS-P, CHPS, CHTS, CHPA, CHPE, CHSE, CHPSE are preferred but not required
Education: High School or equivalent
$36k-65k yearly est. Auto-Apply 60d+ ago
Medical Records Technician
International Health and Medical Services 4.2
Medical records clerk job in Portland, OR
International Health and Medical Serivces delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include βhands onβ direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International Health and Medical Serivces, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: ***********************
Job Description
This project is in the proposal stage, we're awaiting to be awarded the contract.
International Health and Medical Services is looking for an experienced MedicalRecords Technician to accurately manage and maintain patient health records, ensuring that all documentation is complete, organized, and compliant with legal and regulatory requirements. This role involves coding medical information for billing purposes, facilitating access to medicalrecords for healthcare providers, and protecting patient confidentiality.
Key Responsibilities
Provide subject matter expertise to leaders and medical center staff.
Interpret and apply The Joint Commission standards and medico-legal requirements, current federal codes pertinent to medicalrecords, directives and handbooks pertinent to health information management.
Utilize coding principles and nomenclature and the MS-DRG system; CPT and E&M rules; medical and procedural terminology; anatomy and physiology, regulations governing confidentiality of medicalrecords; release of information laws and statutes; records management; and any policies.
Provides training for HIM, clinical and administrative staff on HIM topics.
Performs quality improvement projects regarding HIM issues.
Assists in preparing various presentations.
Perform audits and analyses, prepare and present findings and recommendations to the leaders and medical staff.
Review, analyze and report HIM performance monitors.
Advises principal investigators and other clinical staff relating to methodologies of retrieving health care data for specific studies.
Performs data retrieval for special studies as needed.
Performs quantitative and qualitative reviews of health record documentation to ensure all patient care data entered in the electronic health record (EHR) is accurate, timely, and completed.
Adheres to established documentation requirements as outlined by The Joint Commission (TJC) regulations and medical-legal requirements.
Serve as a liaison in the implementation of automated clinical applications pertaining to the EHR.
Participate in facility committees and subcommittees related to health information and provides technical advice when necessary.
Participates in training related to VHA Healthcare Information Systems such as VistA, CPRS and other software packages as they relate to HIM job functions.
Analyze clinical and administrative processes related to information flow.
Tests and verifies software packages prior to activation in production mode.
Coordinates with software developers in the local testing of software.
This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.
Qualifications
Basic Requirements/Certifications:
Coding Certification through AHIMA or AAPC -OR- HIM Certification through AHIMA -OR-Health Data Analyst Certification through AHIMA.
Must be proficient in Microsoft Office: Excel, Word, Power Point, Outlook (email), Windows, Social Media Platforms, and navigating the web.
Must have excellent oral and written communications skills.
Must have excellent customer service and self-organization skills.
Applicants must have the ability to maintain effective working relationships with all levels of employees, both inside and outside the organization.
Association (AHA) Basic Life Support (BLS).
Trained in Basic First Aid.
Employees shall have at least one year of general experience that demonstrates the following:
The ability to greet and deal tactfully with the public.
Capability of understanding and applying written and verbal orders, rules, and regulations. All personnel shall be literate and be able to interpret printed rules and regulations, detailed written orders, training instructions and materials, and must be able to compose reports.
Good judgment, courage, alertness, an even temperament, and render satisfactory performance through knowledge of his/her position responsibilities.
Ability to maintain poise and self-control during situations that involve mental stress, such as fires, explosions, civil disturbances, and building evacuations.
Education Required:
Three years of experience in the field of medicalrecords that included the preparation, maintenance, and management of records and health information systems [demonstrating a knowledge of medical terminology,] medicalrecords [procedures, medical coding, ormedical, administrative, and legal requirements of health care delivery] systems. -OR-
Successful completion of a bachelor's degree or higher from an accredited college or university [recognized by the U.S. Department of Education, with a major field of study in health information management, or a related degree with a minimum of 24 semester hours in health information management or health information technology. -OR-
Equivalent combinations of experience and education that equals 100 percent may be used to meet basic requirements.
Physical Requirements:
This position is considered hazardous duty.
Required to walk unaided at a normal pace for up to 5 minutes and maintain balance.
Required to jog/fast walk up to ΒΌ mile.
Requires physical exertion such as lifting objects greater than 30 pounds.
Required to perform CPR/emergency care standing or kneeling.
Must have the ability to assist sick, injured, or aging patients or staff exiting the building (may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than self).
Must be able to see, hear and smell with aids if necessary.
Must be able to lift, push, or carry 30 pounds.
Must perform the duties of my job in a stressful and often austere environment without physical limitations.
Sitting and/or standing for extended periods of time.
Average manual dexterity for computer operation.
Phone or computer use for extended periods of time.
Other Special Qualifications:
Minimum of 21 years of age.
Must maintain current/physical residency in the continental U.S.
Pass a medical examination conducted by a licensed physician within 30 days prior to initial assignment.
Be a U.S. citizen or a person lawfully admitted into the U.S. for permanent residence.
Have resided in the U.S. for the last five years (unless abroad on official U.S. government duty).
Successfully engage in and complete a thorough Background Investigation.
Poses or have ability to obtain required security clearances.
Proficiency in Spanish is preferred.
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.
Benefits - Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International Health and Medical Serivces complies with all federal, state, and local minimum wage laws.
International Health and Medical Serivces is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.
$34k-43k yearly est. 60d+ ago
Patient Service Rep - PP1
Brigham and Women's Hospital 4.6
Medical records clerk job in Salem, OR
Site: Shaughnessy-Kaplan Rehabilitation Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Oversee and perform all activities associated with the outpatient registration service and scheduling of outpatients including supporting all other front office staff. Coordinate the complete demographic and insurance intake, computerized registration, scheduling of patients and verifying the individual's insurance coverage with a customer service oriented approach. Orient patients to the center and coordinate additional patient services as needed. Demonstrate evidence of advanced operational knowledge, teaching and professional involvement, and outpatient center marketing and community involvement for Advanced Patient Service Representative role.
Qualifications
Essential Functions
* Support is provided to other center team members by answering phones, assisting customers, and fulfilling any cross trained responsibilities.
* Support is provided to other staff to ensure effective orientation and continuous development to achieve performance standards.
* Scheduling status is maintained daily and potential problems are addressed with corrective actions.
* Patient pre-registration, registration, insurance verification, and scheduling are completed per center standards.
* Patients are greeted, assisted and appropriate staff notified of patient arrival.
* Administrative duties such as answering the phone, confirming appointments, supporting insurance requirements processes, photocopying, typing, faxing, inventory of supplies, sorting mail and handling other administrative duties are completed per center guidelines.
* Medicalrecord setup, maintenance, and discharge are completed per center guidelines in a timely manner.
* Monthly patient satisfaction questionnaires are processed for current patients according to center standards.
* Customer service delivery is carried out to achieve stated goals.
* Insurance approvals and documentation are recorded in the medicalrecord and computer system in accordance with center standards.
* Therapy charges are entered and reconciled as assigned.
* Additional department, organization, or network activities are completed per established objectives.
* Spaulding Rehabilitation Organizational Values of Innovation, Collaboration, Accountability, Respect, and Excellence are upheld.
* Additional Responsibilities for an Advanced Patient Service Representative.
* Annual requirements of completing 6 initiatives as described in the administrative ladder application.
Education
High School Diploma or Equivalent required and Associate's Degree Related Field of Study preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Two years experience in a medical/physicians office setting and/or experience with insurance benefits. 2-3 years preferred
Knowledge, Skills and Abilities
* Required.
* Computer proficiency required.
* Microsoft office applications preferred with ability to learn new software.
* Preferred.
* Highly developed communications and interpersonal skills, working with diverse population.
* Work independently, be self-directed and contribute as a member of a team.
* Anticipates challenges and develops and implements strategies for addressing them.
* High level of service delivery.
* Demonstrate initiative with ability to prioritize work, meet deadlines and adapt to changing situations.
* Attention to detail.
Additional Job Details (if applicable)
Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
35 Congress Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$21.28 - $34.23/Hourly
Grade
PP1438
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
3400 Shaughnessy-Kaplan Rehabilitation Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$21.3-34.2 hourly Auto-Apply 15d ago
Health Information Specialist I
Datavant
Medical records clerk job in Salem, OR
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**Position Highlights** :
+ Full-Time: Monday-Friday 8:00AM-4:30 PM EST
+ Location: This role will be performed at one location (Farmington, CT 06030)
+ Comfortable working in a high-volume production environment.
+ Processing medicalrecord requests by taking calls from patients, insurance companies and attorneys to provide medical status.
+ Documenting information in multiple platforms using two computer monitors.
+ Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance
**You will:**
+ Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
+ Maintain confidentiality and security with all privileged information.
+ Maintain working knowledge of Company and facility software.
+ Adhere to the Company's and Customer facilities Code of Conduct and policies.
+ Inform manager of work, site difficulties, and/or fluctuating volumes.
+ Assist with additional work duties or responsibilities as evident or required.
+ Consistent application of medical privacy regulations to guard against unauthorized disclosure.
+ Responsible for managing patient health records.
+ Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
+ Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
+ Ensures medicalrecords are assembled in standard order and are accurate and complete.
+ Creates digital images of paperwork to be stored in the electronic medicalrecord.
+ Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
+ Answering of inbound/outbound calls.
+ May assist with patient walk-ins.
+ May assist with administrative duties such as handling faxes, opening mail, and data entry.
+ Must meet productivity expectations as outlined at specific site.
+ May schedules pick-ups.
+ Other duties as assigned.
**What you will bring to the table:**
+ High School Diploma or GED.
+ Ability to commute between locations as needed.
+ Able to work overtime during peak seasons when required.
+ Basic computer proficiency.
+ Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
+ Professional verbal and written communication skills in the English language.
+ Detail and quality oriented as it relates to accurate and compliant information for medicalrecords.
+ Strong data entry skills.
+ Must be able to work with minimum supervision responding to changing priorities and role needs.
+ Ability to organize and manage multiple tasks.
+ Able to respond to requests in a fast-paced environment.
**Bonus points if:**
+ Experience in a healthcare environment.
+ Previous production/metric-based work experience.
+ In-person customer service experience.
+ Ability to build relationships with on-site clients and customers.
+ Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$15-$18.39 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$15-18.4 hourly 2d ago
Specialist, Release of Information
KP Industries, Inc. 3.7
Medical records clerk job in Portland, OR
Under indirect supervision, maintains confidentiality of protected health information (PHI). Reviews requests for health information. Abstracts case histories. Prepares medicalrecords for use in legal proceedings. Supports compliance and Principles of Responsibility. Adheres to applicable federal and state laws and regulations, accreditation and licensing requirements, policies and procedures. Reports and/or resolves issues of non-compliance.Essential Responsibilities:
This description is for recruitment posting purposes only. It has not received full HR review and approval.Meets compliance requirements by complying with all federal, state and local law, rules and regulations, as well as Kaiser Permanente's policies and procedures for the release of health information by applying understanding of such law, and using judgment as to how best respond to a specific request based on the authorization provided for the release of PHI.β’ Accurately and proficiently analyze and interpret the health information to assure appropriate disclosure of health information to attorneys, insurance companies, outside providers of health care and others, as directed by the patient or as compelled by law or regulations.β’ Prepare health records in response to Subpoena Duces Tecum for court appearance or depositions.β’ Consult with health care providers to ascertain undocumented information such as patient data not entered into the health record by the provider.β’ Access various resources within the Kaiser Permanente system to locate health record information which may be found in secondary records, unfilled material, computerized data and dictated but not transcribed documentation in order to obtain time loss information, diagnosis, treatment, physical limitations or other required information requested by attorneys, insurance companies, outside providers and others.β’ Create summaries/abstracts of health information from paper and electronic health documentation.β’ Manipulate a variety of computer systems which are intricately designed programs in order to extract information regarding diagnosis, procedures, service utilization, length of stay, dates of service, ICD Codes, and provider identification.β’ Create / maintain documentation log of health information released so colleagues can clearly track what has been done.β’ Access Intranet and Internet to research laws and health related sources of information.β’ Compute costs for services provided and create lists for billing purposes.β’ Coordinate and track completion of physician forms and requests for narratives from attorneys, insurance companies, etc. May require communicating with physician regarding completion.β’ Performs other duties as assigned.Qualifications Basic Qualifications: Experience
Experienceβ’ Four (4) years of experience in disclosure of Protected Health Information (PHI), with an emphasis on the legal aspects, in a healthcare setting or a recent graduate of an accredited Associate Degree Health Information Management (HIM) program and two (2) years of experience in a healthcare setting.β’ One (1) year customer service experience. Education
β’ High School Diploma or GED. License, Certification, Registration N/A Additional Requirements:
β’ Certification of medical terminology and abbreviations, current within two (2) years or final candidate(s) will need to complete the Kaiser Permanente medical terminology assessment with a minimum competency score of 84% or higher.β’ Ability to type minimum 40 wpm with above average accuracy.β’ Proficiency in the use of applicable computer software (e.g., MS Word, Excel, Outlook) and other work related tools (e.g., fax, copier, scanner, multi-line phone system, etc.).β’ Ability to understand and communicate Washington and Oregon laws and regulations that relate to release of information and disclosure of PHI and principles of confidentiality.β’ Familiarity with health record chart content, order, and ability to quickly scan large volumes of documents in paper form or online for sensitive information and requested documentation.β’ Ability to consistently meet or exceed department quality and productivity standards.β’ Strong organizational skills and ability to work independently and manage multiple priorities in a busy environment with frequent interruptions and time demands.β’ Demonstrated courtesy, helpfulness and respect in dealing with customers.β’ Good interpersonal skills with the ability to communicate effectively (both written and oral) with internal and external customers.β’ Willingness to work in a Labor/Management Partnership environment. Preferred Qualifications:
β’ Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) preferred.β’ Comprehensive knowledge of anatomy and terminology preferred.β’ Basic knowledge of biology/anatomy/disease processes preferred.β’ Basic knowledge of laboratory tests and what they are ordered for preferred.β’ Basic knowledge of drugs and what they are prescribed for preferred.β’ Demonstrated accuracy, medical abstracting and time management skills preferred.β’ Good knowledge of Kaiser Permanente function and departments preferred.β’ Familiarity with Health Information Management policies and procedures (Privileged Information, Guidelines for Authorizations, Health Record Security, Health Record Documentation) preferred.β’ Comprehensive knowledge of Federal law and Health Insurance Portability and Accountability Act of 1996 preferred.β’ Strong knowledge of Oregon & Washington laws relating to health information preferred.
$33k-40k yearly est. Auto-Apply 2d ago
Medical Receptionist
Neighborhood Health Center 3.9
Medical records clerk job in Hillsboro, OR
Who We Are:
Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.
NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.
Why work with us?
We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.
We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.
Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024!
Job Title: Medical Receptionist
Department: Medical
Reports To: Clinic Manager
Work Type: On-Site
Classification: Non-Exempt
Language Differential: Eligible
SUMMARY
The Medical Receptionist will provide exceptional and compassionate customer service to patients and visitors in a patient-centered medical home (PCMH), and demonstrate the value of NHCs mission. The Medical Receptionist will perform front office responsibilities related to delivering quality patient care in a clinical setting and the ability to support patients in need of assistance (filling out paperwork, etc.).
Essential Job Duties
Welcomes patients and visitors in-person or virtually, and answers inquiries with a friendly demeanor and professionalism
Gathers visit reason, accurately schedules and confirms in-person and virtual appointments, enters patients' information by obtaining, recording, and updating demographic and financial information into EHR (EPIC)
Processes co-payments and completes daily deposit reconciliation and assists with bank runs.
Scrubs patient charts daily
Confirms patients' insurance eligibility and coverage information
Scans and indexes documentation into medicalrecords according to NHCs policies and procedures
Receives, documents, and routes messages to appropriate clinical staff
Assists in new employee training on specific tasks, as needed
Works collaboratively in a team environment with a spirit of cooperation
Performs other duties as assigned
Qualifications
QUALIFICATIONS
Education and/or Experience
This position requires a high school diploma or equivalent
At least one-year experience in a fast-paced customer service setting is required, preferably in healthcare
Previous EPIC or EHR experience is preferred
Ability to fluently speak, read, and write in Spanish is highly preferred
Knowledge, Skills, Abilities & Behaviors
Ability to communicate professionally, both verbally and in writing with a service-oriented approach, sometimes in stressful circumstances
Basic knowledge of medical terminology and insurance billing terms
Ability to enter in data accurately with attention to detail
Ability to maintain confidentiality and comply with HIPAA policies
Ability to work in a fast-paced environment
Ability to utilize multiple-line telephone
Ability to learn and adapt to changing information and/or policies and procedures
Must be able to display sensitivity to the population and patients served
Must be able to demonstrate a record of reliable attendance and punctuality
Working knowledge and proficiency of MS Office Suite (Outlook, Word, Excel) and desktop publishing software
Ability to proficiently use EPIC Electronic Health Record
WORKING CONDITIONS
Regularly sit while working on the computer; use hands and fingers to handle, control or feel objects tools or controls; repeat the same movements when entering data; ability to differentiate between colors, shades, and brightness; read from a computer screen for extended periods of time.
Frequently stand and walk around the office to gather supplies, required to do filing, use office equipment.
Occasionally stoop and lift or move objects, equipment and supplies weighing approximately 10-20 pounds up to 40-50 pounds.
The noise level in the work environment is usually moderate to high.
Neighborhood Health Center Employment Offers are contingent on successful completion of reference checks, background checks, drug screening for illegal substances, Tuberculosis, and any position specific credentialing or licensure requirements.
$36k-42k yearly est. 11d ago
Medical Claims Processor I
Moda Health 4.5
Medical records clerk job in Milwaukie, OR
Let's do great things, together!
About Moda Founded in Oregon in 1955, Moda is proud to be a company of real people committed to quality. Today, like then, we're focused on building a better future for healthcare. That starts by offering outstanding coverage to our members, compassionate support to our community and comprehensive benefits to our employees. It keeps going by connecting with neighbors to create healthy spaces and places, together. Moda values diversity and inclusion in our workplace. We aim to demonstrate our commitment to diversity through all our business practices and invite applications from candidates that share our commitment to this diversity. Our diverse experiences and perspectives help us become a stronger organization. Let's be better together.
Position Summary
Responsible for utilizing resources efficiently for the accurate and timely entry, review, and resolution of simple to moderately complex medical claims in accordance with policies, procedures, and guidelines as outlined by the company. This is a FT WFH role.
Pay Range
$17.00 - $19.03 hourly, DOE.
*Actual pay is based on qualifications. Applicants who do not exceed the minimum qualifications will only be eligible for the low end of the pay range.
Please fill out an application on our company page, linked below, to be considered for this position.
************************** GK=27768550&refresh=true
Benefits:
Medical, Dental, Vision, Pharmacy, Life, & Disability
401K- Matching
FSA
Employee Assistance Program
PTO and Company Paid Holidays
Required Skills, Experience & Education:
High School diploma or equivalent
6-12 months data entry ormedical office experience preferred
10-key proficiency of 135 spm
Type a minimum of 35 wpm
Knowledge of medical terminology, CPT codes and ICD-9/10 codes preferred
Demonstrates work habits that include punctuality, organization, and flexibility
Ability to maintain balanced performance in areas of production and quality
Analytical reasoning and flexibility
Professional and effective written and verbal communication skills
Experience with Facets platform a plus
Identify all the duties and responsibilities
Primary Functions:
Enters claims data into system while interpreting coding and understanding medical terminology in relation to diagnosis and procedures.
Review, analyze, and resolve claims through the utilization of available resources for moderately complex claims.
Analyze and apply plan concepts to claims that include deductible, coinsurance, copay, out of pocket, etc.
Examines claims to determine if further investigation is needed from other departments and routes claims appropriately through the system.
Adjudication of claims to achieve quality and production standards applicable to this position.
Release claims by deadline to meet company, state regulations, contractual agreements, and group performance guarantee standards.
Reviews Policies and Procedures (P&P'S) for process instructions to ensure accurate and efficient claims processing as well as providing suggestions for potential process improvements.
Performs all job functions with a high degree of discretion and confidentiality in compliance with federal, state, and departmental confidentiality guidelines.
Flexible schedule that may include working 5 hours of overtime on pre-determined Saturdays to meet business needs. Moda's standard workweek is a 37.5 hour work week.
Working Conditions & Contact with Others:
Office environment with extensive close PC and keyboard work with constant sitting. Must be able to navigate multiple screens. Flexible schedule that may include working 5 hours of overtime on pre-determined Saturdays to meet business needs. Moda's standard workweek is a 37.5 hour work week.
Works internally with the customer service, membership accounting, and appeals departments. Works externally to support client needs.
Together, we can be more. We can be better.
Moda Health seeks to allow equal employment opportunities for all qualified persons without regard to race, religion, color, age, sex, sexual orientation, national origin, marital status, disability, veteran status or any other status protected by law. This is applicable to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training.
For more information regarding accommodations, please direct your questions to Kristy Nehler & Danielle Baker via our ***************************** email.
$17-19 hourly Easy Apply 30d ago
Medical Receptionist
Epiphany Dermatology
Medical records clerk job in Portland, OR
Job Description
What We're Looking For:
A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you're up for the challenge, we want to hear from you!
Please check out our video to learn more about the amazing work our Medical Receptionists do for our patients!
What You'll Do
Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience-welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way.
Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone!
Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message.
Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit-all with a smile!
Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience.
And there's so much more!
What We Value
Fun - We create an engaging and positive environment for patients and staff.
Common Sense - We take a practical, thoughtful approach to patient care and clinic operations.
Integrity - We uphold the highest standards of professionalism, ethics, and trust.
Excellence - We are committed to delivering top-tier patient care and service.
Determination - We tackle challenges with solutions and strive for continuous improvement.
Teamwork - We support one another to provide the best outcomes for our patients.
What We Offer
Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture!
Qualifications/Experience
High school diploma or general education degree (GED).
Prior medical receptionist experience preferred.
Must be authorized to work in the United States without restriction. We will not sponsor applicants for work visas.
Work Environment and Physical Requirements:
Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.
Benefits
We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA, tuition assistance, certification reimbursement, and more!
$32k-40k yearly est. 15d ago
Medical Receptionist
Epiphany Business Services, LLC 4.5
Medical records clerk job in Portland, OR
What We're Looking For:
A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you're up for the challenge, we want to hear from you!
Please check out our video to learn more about the amazing work our Medical Receptionists do for our patients!
What You'll Do
Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience-welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way.
Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone!
Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message.
Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit-all with a smile!
Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience.
And there's so much more!
What We Value
Fun - We create an engaging and positive environment for patients and staff.
Common Sense - We take a practical, thoughtful approach to patient care and clinic operations.
Integrity - We uphold the highest standards of professionalism, ethics, and trust.
Excellence - We are committed to delivering top-tier patient care and service.
Determination - We tackle challenges with solutions and strive for continuous improvement.
Teamwork - We support one another to provide the best outcomes for our patients.
What We Offer
Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture!
Qualifications/Experience
High school diploma or general education degree (GED).
Prior medical receptionist experience preferred.
Must be authorized to work in the United States without restriction. We will not sponsor applicants for work visas.
Work Environment and Physical Requirements:
Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.
Benefits
We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA, tuition assistance, certification reimbursement, and more!
$27k-32k yearly est. Auto-Apply 45d ago
Medical Receptionist I - Bridgeview
Womens Healthcare Associates 4.4
Medical records clerk job in Portland, OR
At WHA, we're a team, passionate about humanizing healthcare. We're inspired by the diverse stories, strength and resilience of our patients and the unique choices they make in pursuing health for themselves and their families. We envision a world where every person has the opportunity to achieve their optimal health and we're here to support that journey with personalized, culturally competent care and knowledge.
We are looking for a friendly and compassionate person to welcome and greet patients, schedule appointments, collect co-pays and answer phones at our Bridgeview clinic (may cover at our other West Hub clinics).
*This is a 40 hr/wk position, Monday-Friday, with some evenings and weekends required.
DUTIES
Greets patients and visitors in person or on the telephone, answers or refers questions to the appropriate recipient.
Records and collects co-pays, deposits, and account payment and prints receipts.
Notifies clinical or other appropriate WHA staff of patient's arrival.
Obtains records, performs data entry, verifies and updates personal, health, billing and insurance information.
Scans and updates insurance information into patient's account.
Examines patient's electronic medicalrecord and demographics for required information for the next day appointments. Notes missing information, co-pays, or balances due on patient account per WHA guidelines. Collects the necessary information when patient arrives for their appointment.
Ensures reception area and waiting room are clean and neat.
Qualifications
QUALIFICATIONS
High school diploma or GED required
Ability to multi-task and prioritize efficiently
Customer service experience required, medical office experience preferred
Knowledge of keyboarding, data entry and basic computer skills, including Microsoft Office products
Excellent people skills a must!
WHA is 2023's #1 Largest Women-Owned Business in Oregon and Clark and Skamania Counties from the Washington-Portland Business Journal.
Benefits: Medical/Vision, Dental/Orthodontia, 401(k), Employer Paid Long Term Disability Insurance, Employer Paid Life & Accidental Death & Dismemberment Insurance, Employer Paid Maternity Leave, Voluntary Short Term Disability Insurance, Voluntary Life Insurance, Voluntary Long Term Care, Flexible Spending Medical, Dependent Care, & Transportation Accounts, Paid Time Off & Holidays, Life Balance, Employee Assistance Program, Childbirth Education Classes & Breastfeeding Support
Salary Range/Equity Pay Analysis: Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience to ensure your offer is reflective of all directly related and equivalent experience. Please be specific with dates of positions, skills, and educational experiences related to the job you are applying for within your application materials.
Women's Healthcare Associates, LLC is an equal opportunity employer.
Oregon employers are required by a number of state and federal agencies to display a variety of workplace notices and posters, including:
Federal Family and Medical Leave Act: **********************************************************
Oregon Family Leave Act: *********************************************************
SERVICE | DIVERSITY | INTEGRITY | EXCELLENCE | TEAMWORK | BELONGING | WELLBEING
$32k-37k yearly est. 12d ago
Medical Receptionist (Tigard)
AFC Urgent Care Portland/Vancouver 4.2
Medical records clerk job in Tigard, OR
**WE DO URGENT CARE DIFFERENTLY - Come See How!**
At AFC Urgent Care - Tigard, we're redefining what healthcare feels like-for patients and for the people who make it happen. We move fast, work smart, and support each other every step of the way. We're a tight-knit team that gets the job done and has fun doing it!
As we continue to grow, we're looking for a Medical Front Desk Receptionist to be the welcoming face of our clinic. If you're highly organized, great with people, and ready to make a meaningful impact from the moment patients walk through the door, this could be the right fit for you.
WHY YOU'LL LOVE IT HERE
A Culture That Actually Cares: teammates who've got your back, leaders who listen, and zero bureaucracy. We believe in collaboration, not competition!
Team Performance Bonus: when the clinic thrives, you share in the success! Monthly performance bonuses = more than just a pat on the back
Learn. Grow. Level Up: want to expand your skills? We offer a
Medical Assistant Apprenticeship Program
- paid for by us if you're ready to grow!
WHAT YOU'LL DO
As the go-to person at the front desk, you'll be a key part of creating a smooth, welcoming experience for every patient who walks through our doors. Your day will be full of variety, meaningful interactions, and the kind of fast-paced environment that keeps things exciting. Here's what you'll take on:
Welcome patients with a warm, friendly attitude that sets the tone for their entire visit
Guide patients through check-in, ensuring all forms are completed and entered accurately into our EMR system
Verify insurance details quickly and confidently, making sure patients understand their coverage and any payment due at time of service
Complete the checkout process, organizing and scanning medicalrecords and providing patients with necessary documentation
Manage incoming phone calls, answering questions or routing them to the right team member without missing a beat
Stay on top of emails and faxes, ensuring all requests are handled promptly and accurately
Handle cash drawer duties, from setup to end-of-day closeout, with precision and accountability
Keep our front desk and lobby area clean, calm, and ready, including disinfecting between patients to ensure a safe and welcoming space
Jump in where needed, supporting the clinic team and taking on other tasks as assigned by the Clinic Manager
SCHEDULES THAT WORK FOR LIFE
Full-Time ~36-40 hours/week.
Set shifts = no guessing game
Currently looking to fill a back half of the week position:
Back Half Team: Wed 1p-7p | Thu-Fri 8a-7p | Sat 9a-6p
Plus just one on-call shift per month (and you get to choose the day!)
LOCATION
AFC Urgent Care - Tigard
11675 SW Pacific Hwy, Tigard, OR 97223
WHAT WE'RE LOOKING FOR
We want
driven, friendly, and detail-oriented
Medical Receptionists who bring positive energy and put patients first. Must also be calm under pressure, thrive in a fast-paced setting and be willing to wear multiple hats.
You'll Need:
At least 1 year of people-facing customer service experience, required
At least 1 year of experience with medical administrative duties, preferred
Solid computer skills and comfortable learning new systems
Knowledge of medical terminology is a big plus
PAY & PERKS
$20-24/hr (based on experience)
Monthly team performance bonuses
Free healthcare for you and your family through AFC
401(k) with 3% employer match after 1 year
3 weeks of paid time off
On-the-job growth & training opportunities
Supportive, non-toxic work culture that celebrates wins!
OUR CORE VALUES
Commitment - Commitments are clearly made and met
Health - Healthy living for everyone is promoted through sustainable and responsible behaviors
Excellence - Excellence in everything we do
Celebrate - Celebrate wins - both small and large
Trust - Trust builds teamwork through vulnerability and respect
READY TO APPLY?
If you want to grow your medical career while being part of something real, apply now and let's chat!
SAFETY & WELLBEING
Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings.
EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$20-24 hourly 5d ago
Release of Information Specialist
Record Reproduction
Medical records clerk job in Salem, OR
About RRS Medical
RRS Medical is a fast-growing healthcare information technology company accelerating the transfer of protected health information to fulfill our mission, which is to improve patients access to their healthcare data. The company is headquartered in Media, PA with an office in Swansea, IL, and services clients nationwide.
About the Job
We are currently seeking qualified candidates for an open Release of Information Specialist position within the Health Information Management department at a client located in the Salem, OR area. The ideal candidate will be motivated, detail-oriented and a problem solver with excellent written and oral communication skills. Our company seeks those that are kind, encouraging, and gritty as to align with the core values and mission of RRS Medical.
Candidates should be willing and able to work independently. This position will work directly with Medical Personnel to ensure all medical requests are handled in a timely and compliant manner. Ensuring a pleasant patient experience while accessing medical information will be vital. Position entails the full life cycle of MedicalRecord Release of Information Process.
The Release of Information Specialist will be working onsite at the client five days a week.
RRS Medical is now offering a $500 signing bonus for candidates payable at their 90 day anniversary.
Responsibilities
Collection of requested medicalrecords from multiple EMR systems
Daily reporting and logging of assigned work
Assisting patients and authorized individuals with assessing Protected Health Information (PHI)
Providing customer support to clients, patients and requesters
Educating requesters on the Release of Information process
Receive and complete incoming requests for information and respond in a timely manner
Validate requests and authorizations for release of medical information
Consistently audit data entry to ensure all information is correctly entered and documented
Demonstrate helpful and effective telephone etiquette
Maintain working knowledge of the current laws
Maintain regular attendance and punctuality as scheduled
Work within scope of position and direction; willingly accepts assignments
Maintain confidentiality, information security and ethical behavior
Accept new assignments willingly to meet business needs
Skills
General Windows experience
Customer service and phone skills
Ability to communicate and work both within a team and individually
Ability to utilize Microsoft Office & E-mail
Data entry
Ability to use document scanners
Ability to use Adobe Acrobat
Qualifications
Medical Office, HIPAA or Insurance industry experience
EMR systems (EPIC, Centricity, eClinical Works, NextGen, SRS, Athena) experience. EPIC experience preferred.
One year of experience working with HIPAA, EMR, Release of Information and Medical Office Procedures
RHIA, RHIT, CCA, CCS-P, CHPS, CHTS, CHPA, CHPE, CHSE, CHPSE are preferred but not required
Education: High School or equivalent
$36k-65k yearly est. Auto-Apply 60d+ ago
Medical Records Technician
International Health and Medical Services 4.2
Medical records clerk job in Portland, OR
International Health and Medical Serivces delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include βhands onβ direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International Health and Medical Serivces, headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: ***********************
Job Description
This project is in the proposal stage, we're awaiting to be awarded the contract.
International Health and Medical Services is looking for an experienced MedicalRecords Technician to accurately manage and maintain patient health records, ensuring that all documentation is complete, organized, and compliant with legal and regulatory requirements. This role involves coding medical information for billing purposes, facilitating access to medicalrecords for healthcare providers, and protecting patient confidentiality.
Key Responsibilities
Provide subject matter expertise to leaders and medical center staff.
Interpret and apply The Joint Commission standards and medico-legal requirements, current federal codes pertinent to medicalrecords, directives and handbooks pertinent to health information management.
Utilize coding principles and nomenclature and the MS-DRG system; CPT and E&M rules; medical and procedural terminology; anatomy and physiology, regulations governing confidentiality of medicalrecords; release of information laws and statutes; records management; and any policies.
Provides training for HIM, clinical and administrative staff on HIM topics.
Performs quality improvement projects regarding HIM issues.
Assists in preparing various presentations.
Perform audits and analyses, prepare and present findings and recommendations to the leaders and medical staff.
Review, analyze and report HIM performance monitors.
Advises principal investigators and other clinical staff relating to methodologies of retrieving health care data for specific studies.
Performs data retrieval for special studies as needed.
Performs quantitative and qualitative reviews of health record documentation to ensure all patient care data entered in the electronic health record (EHR) is accurate, timely, and completed.
Adheres to established documentation requirements as outlined by The Joint Commission (TJC) regulations and medical-legal requirements.
Serve as a liaison in the implementation of automated clinical applications pertaining to the EHR.
Participate in facility committees and subcommittees related to health information and provides technical advice when necessary.
Participates in training related to VHA Healthcare Information Systems such as VistA, CPRS and other software packages as they relate to HIM job functions.
Analyze clinical and administrative processes related to information flow.
Tests and verifies software packages prior to activation in production mode.
Coordinates with software developers in the local testing of software.
This list is non-exhaustive, and the role holder may be required to undertake additional duties that are not specifically listed above.
Qualifications
Basic Requirements/Certifications:
Coding Certification through AHIMA or AAPC -OR- HIM Certification through AHIMA -OR-Health Data Analyst Certification through AHIMA.
Must be proficient in Microsoft Office: Excel, Word, Power Point, Outlook (email), Windows, Social Media Platforms, and navigating the web.
Must have excellent oral and written communications skills.
Must have excellent customer service and self-organization skills.
Applicants must have the ability to maintain effective working relationships with all levels of employees, both inside and outside the organization.
Association (AHA) Basic Life Support (BLS).
Trained in Basic First Aid.
Employees shall have at least one year of general experience that demonstrates the following:
The ability to greet and deal tactfully with the public.
Capability of understanding and applying written and verbal orders, rules, and regulations. All personnel shall be literate and be able to interpret printed rules and regulations, detailed written orders, training instructions and materials, and must be able to compose reports.
Good judgment, courage, alertness, an even temperament, and render satisfactory performance through knowledge of his/her position responsibilities.
Ability to maintain poise and self-control during situations that involve mental stress, such as fires, explosions, civil disturbances, and building evacuations.
Education Required:
Three years of experience in the field of medicalrecords that included the preparation, maintenance, and management of records and health information systems [demonstrating a knowledge of medical terminology,] medicalrecords [procedures, medical coding, ormedical, administrative, and legal requirements of health care delivery] systems. -OR-
Successful completion of a bachelor's degree or higher from an accredited college or university [recognized by the U.S. Department of Education, with a major field of study in health information management, or a related degree with a minimum of 24 semester hours in health information management or health information technology. -OR-
Equivalent combinations of experience and education that equals 100 percent may be used to meet basic requirements.
Physical Requirements:
This position is considered hazardous duty.
Required to walk unaided at a normal pace for up to 5 minutes and maintain balance.
Required to jog/fast walk up to ΒΌ mile.
Requires physical exertion such as lifting objects greater than 30 pounds.
Required to perform CPR/emergency care standing or kneeling.
Must have the ability to assist sick, injured, or aging patients or staff exiting the building (may require lifting, dragging, wheeling, or carrying someone who weighs significantly more than self).
Must be able to see, hear and smell with aids if necessary.
Must be able to lift, push, or carry 30 pounds.
Must perform the duties of my job in a stressful and often austere environment without physical limitations.
Sitting and/or standing for extended periods of time.
Average manual dexterity for computer operation.
Phone or computer use for extended periods of time.
Other Special Qualifications:
Minimum of 21 years of age.
Must maintain current/physical residency in the continental U.S.
Pass a medical examination conducted by a licensed physician within 30 days prior to initial assignment.
Be a U.S. citizen or a person lawfully admitted into the U.S. for permanent residence.
Have resided in the U.S. for the last five years (unless abroad on official U.S. government duty).
Successfully engage in and complete a thorough Background Investigation.
Poses or have ability to obtain required security clearances.
Proficiency in Spanish is preferred.
Additional Information
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant's background, experience, skills, internal equity, and alignment with geographical market data.
Benefits - Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International Health and Medical Serivces complies with all federal, state, and local minimum wage laws.
International Health and Medical Serivces is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with the applicable federal, state and local laws.
$34k-43k yearly est. 31d ago
Health Information Specialist I
Datavant
Medical records clerk job in Salem, OR
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
**You will:**
+ Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
+ Maintain confidentiality and security with all privileged information.
+ Maintain working knowledge of Company and facility software.
+ Adhere to the Company's and Customer facilities Code of Conduct and policies.
+ Inform manager of work, site difficulties, and/or fluctuating volumes.
+ Assist with additional work duties or responsibilities as evident or required.
+ Consistent application of medical privacy regulations to guard against unauthorized disclosure.
+ Responsible for managing patient health records.
+ Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
+ Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record.
+ Ensures medicalrecords are assembled in standard order and are accurate and complete.
+ Creates digital images of paperwork to be stored in the electronic medicalrecord.
+ Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
+ Answering of inbound/outbound calls.
+ May assist with patient walk-ins.
+ May assist with administrative duties such as handling faxes, opening mail, and data entry.
+ Must meet productivity expectations as outlined at specific site.
+ May schedules pick-ups.
+ Other duties as assigned.
**What you will bring to the table:**
+ High School Diploma or GED.
+ Ability to commute between locations as needed.
+ Able to work overtime during peak seasons when required.
+ Basic computer proficiency.
+ Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis.
+ Professional verbal and written communication skills in the English language.
+ Detail and quality oriented as it relates to accurate and compliant information for medicalrecords.
+ Strong data entry skills.
+ Must be able to work with minimum supervision responding to changing priorities and role needs.
+ Ability to organize and manage multiple tasks.
+ Able to respond to requests in a fast-paced environment.
**Bonus points if:**
+ Experience in a healthcare environment.
+ Previous production/metric-based work experience.
+ In-person customer service experience.
+ Ability to build relationships with on-site clients and customers.
+ Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$15-$18.32 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$15-18.3 hourly 2d ago
Medical Receptionist
Neighborhood Health Center 3.9
Medical records clerk job in Hillsboro, OR
Who We Are: Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.
NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.
Why work with us?
* We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.
* We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.
* Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024!
Job Title: Medical Receptionist
Department: Medical
Reports To: Clinic Manager
Work Type: On-Site
Classification: Non-Exempt
Language Differential: Eligible
SUMMARY
The Medical Receptionist will provide exceptional and compassionate customer service to patients and visitors in a patient-centered medical home (PCMH), and demonstrate the value of NHCs mission. The Medical Receptionist will perform front office responsibilities related to delivering quality patient care in a clinical setting and the ability to support patients in need of assistance (filling out paperwork, etc.).
Essential Job Duties
* Welcomes patients and visitors in-person or virtually, and answers inquiries with a friendly demeanor and professionalism
* Gathers visit reason, accurately schedules and confirms in-person and virtual appointments, enters patients' information by obtaining, recording, and updating demographic and financial information into EHR (EPIC)
* Processes co-payments and completes daily deposit reconciliation and assists with bank runs.
* Scrubs patient charts daily
* Confirms patients' insurance eligibility and coverage information
* Scans and indexes documentation into medicalrecords according to NHCs policies and procedures
* Receives, documents, and routes messages to appropriate clinical staff
* Assists in new employee training on specific tasks, as needed
* Works collaboratively in a team environment with a spirit of cooperation
* Performs other duties as assigned
How much does a medical records clerk earn in Salem, OR?
The average medical records clerk in Salem, OR earns between $28,000 and $42,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.
Average medical records clerk salary in Salem, OR
$34,000
What are the biggest employers of Medical Records Clerks in Salem, OR?
The biggest employers of Medical Records Clerks in Salem, OR are: