Coordinator, Patient Scheduling and Medical Records
Medical records clerk job in San Marcos, CA
**_What Patient Scheduler contributes to Cardinal Health_** Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Schedulers are responsible for booking and managing appointments for patients at a clinic, ensuring they see the right doctor at the appropriate time by coordinating schedules and minimizing wait times .
**_Responsibilities_**
Scheduling:
+ Schedule, cancel, and reschedule appointments for patients
+ Coordinate with doctors, nurses, and other healthcare professionals to set up appointments
+ Manage and prioritize appointment requests based on urgency and availability
+ Communicate with patients regarding their appointment details, changes, and cancellations
+ Maintain a high level of confidentiality regarding patient information
+ Monitor and manage patient wait lists
Medical Records:
+ Compiles, verifies, and files medical records.
+ Reviews medical records for completeness, assembles records into standard order, and files records in designated areas or electronic medical records system.
+ Files processed labs, pathology reports and loose correspondence into patient records once physician has reviewed and signed appropriately.
+ Perform any other functions as required by management.
**_Qualifications_**
+ 1-3 years of experience, preferred
+ High School Diploma, GED or equivalent work experience, preferred
+ Medical Office experience required
+ Patient scheduling and Medical Records experience highly desired
+ Work on-site, M-F at cCARE San Marcos, CA. ****This is not a remote position**
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Position Location:**
cCARE San Marcos
838 Nordahl Road, Suite 300
San Marcos, CA 92069
**Anticipated hourly range:** $21.00 per hour - $25.30 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 12/2/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Medical Records Technician MRT - Mental Health 184 331
Medical records clerk job in San Diego, CA
Telecare's Official Job Title for this role is Data Analyst MRT
What You Will Do to Change Lives
The Data Analyst MRT is responsible for coordinating all Caminar, Avatar and Electronic Health Record (EHR) related tasks, including collection and entry of members served data (e.g. demographics, diagnosis, service codes, billing codes), running reports, ensuring accuracy of data and reporting back to the program and the payer. The position requires using outcomes data to promote program improvement with a focus on positive outcomes for the members served.
Shifts Available:
Full Time, 40 hours per week | Monday - Friday | 8:00am - 4:30pm
Expected starting wage range is $22.97 - $28.38. Telecare applies geographic differentials to its pay ranges. The pay range assigned to this role will be based on the geographic location from which the role is performed. Starting pay is commensurate with relevant experience above the minimum requirements.
What You Bring to the Table (Must Have):
One (1) year of database experience
Must be able to communicate effectively with staff and payer representatives
One (1) year of EHR or healthcare information system experience in a psychiatric inpatient program, mental health outpatient program or acute hospital setting
Knowledge of local, state and federal regulations, survey processes, accreditation standards, and psychiatric requirements
Knowledge and application of appropriate coding systems; ICD-10 CM, DSM IV
Knowledge of documentation and legal issues pertaining to HIPAA, PHI and other health information
Key Responsibilities:
Coordinate EHR data collection, entry, and reporting (Avatar, Caminar, billing codes, demographics, etc.)
Maintain accuracy and compliance of member records and program data
Generate, analyze, and reconcile reports to ensure data integrity for internal use and payer requirements
Participate in payer trainings and ensure all deliverables are met timely and accurately
Promote program improvement using outcome data focused on positive client results
Oversee Relias training system and monitor staff compliance with training requirements
Perform clinical record audits, filing, and legal documentation tracking (including conservator correspondence)
Prepare admission/discharge records and maintain medical records per HIPAA and state regulations
Assist with licensing renewals, policy compliance, and administrative tasks as needed
Ensure adherence to federal, state, and payer standards for data, billing, and documentation
Support staff with EHR usage and maintain confidentiality of protected health information
What's In It for You*
Paid Time Off: For Full Time Employee it is 16.7 days in your first year
Nine Paid Holidays & Shift differentials for hourly staff (6% for PM Shift, 10% for Overnight Shift). Weekend Shift differentials for hourly staff (5% for Weekend AM Shift, 11% for Weekend PM Shift, 15% for Weekend Overnight Shift)
Free CEUs, free Supervision for BBS Associate License, coaching, and mentorship
Online University Tuition Discount and Company Scholarships
Medical, Vision, Dental Insurance, 401K, Employee Stock Ownership Plan
For more information visit: *************************************
Join Our Compassionate Team
Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural diversity, humility, equity, and inclusion at all levels of our organization by hiring mental health peers, BIPOC, LGBTQIA+, veterans, and all belief systems.
EOE AA M/F/V/Disability
*May vary by location and position type
Full Job Description will be provided if selected for an interview.
Data Specialist, Entry Level, Medical Records, MRT
If job posting references any sign-on bonus internal applicants and applicants employed with Telecare in the previous 12 months would not be eligible.
Home Health and Hospice Coder
Medical records clerk job in San Diego, CA
Job Details LHSD - SAN DIEGO, CA Fully RemoteDescription
Who We Are:
Lorian Health is a home health and hospice agency seeking energetic candidates to join our team of skilled professionals. Come join a home health agency that is thoughtful, generous, and family-oriented, placing focus on taking the best care of our patients and our employees!
Lorian Health sets the highest quality standards for home health services in existence today. Foremost of these, is our belief in equanimity in regard to the treatment of all our patients.
Lorian Health is committed to fostering a socially responsible environment within our organization and community and is determined to provide the highest caliber of health care for our patients and their families
What We Offer:
We offer a comprehensive employee benefits package that includes, but is not limited to:
Health, Dental, Vision, 401K with company match
Competitive pay
Paid vacation, holidays, and sick leave
Full time includes company paid health insurance, dental insurance, vision insurance, paid life insurance, supplemental insurance and 401(k) plan with 4% match, as well as annual accrual of 10 vacation days,10 sick days, 9 holidays.
Join our innovative team to help patients empower themselves to improve self-care.
Qualifications
Requirements:
MUST live in the next locations with Pacific Standard Time (PTS): California, Washington, Oregon, Nevada, Idaho.
Completion of coding specific coursework
Current ICD-10 Coding Certification (HCS-D, BCHH-C, or HCS-H)
Minimum of 1 year previous experience with Home Health ICD-10 coding with verified employment/experience are required.
Minimum of 1 year previous experience with Hospice ICD-10 coding with verified employment/experience are required.
Knowledge of and ability to follow appropriate skilled documentation under Medicare guidelines and conditions of participation.
Knowledge of Patient Driven Grouping Models (PDGM)
Knowledge of insurance reimbursement procedure.
Ability to maintain confidentiality of records and information.
Ability to be flexible, follow verbal and written instruction while working in a team oriented environment.
Detail oriented with critical thinking and strong clinical judgement and analytical skills.
Ability to demonstrate flexibility in response to unexpected changes in work volume and work schedule.
Excellent interpersonal relation skills including active listening, conflict resolution, and team building.
Communicates effectively with the clinical and office staff involved in any given case in a constructive, goal directed, and professional manner
Excellent computer skills to include Microsoft applications (i.e. Word/Excel) and ability to type at least 40 wpm
Must be available to work 9am to 6pm Pacific Time Zone.
Preferred:
OASIS certification (COS-C, HCS-O)
Background on OASIS E
Graduate of Bachelor is Science in health field
Experience with HCHB software
Patient Service Representative - SSRS - Systemwide Float Pool
Medical records clerk job in San Diego, CA
Scripps Health Administrative Services supports our five hospital campuses, 31 outpatient centers, clinics, emergency rooms, urgent care sites, along with our 17,000 employees, more than 3,000 affiliated physicians and 2,000 volunteers. This is a pipeline req for all PSR - SSRS positions within Scripps Health. Seeking Full Time staff with Varied shifts between 7AM - 7PM, including weekends and holidays as needed. Flexibility is required with schedule and willingness to float to other sites. An hourly shift differential is provided to all SSRS employees.
Our Scripps System-wide Resource Services (SSRS) department supports the entire Scripps Health system. As a member of the float team, you can fill vital roles on assignments throughout the system to provide critical coverage for employee's leave of absences, sick calls, and peak service demands while gaining experience in a variety of environments.
Why join Scripps Health?
At Scripps Health, your ambition is empowered and your abilities are appreciated:
* Nearly a quarter of our employees have been with Scripps Health for over 10 years.
* Scripps is a Great Place to Work Certified company for 2025.
* Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
* Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
* We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
* Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
Join our Scripps SSRS team as a Patient Service Representative where you will provide direct patient care within the scope of your practice. This includes the following: Responsible for interacting with patients, payers and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. Responds to customer billing and payment inquires as needed. Effectively manages the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; collecting patient payment responsibility and accurately preparing end of day reporting or payment reconciliation as needed. Escalating billing inquiries as needed. Accurately scheduling patient appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in appointment scheduling procedures, accurate documentation and routing of messages, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, performing Key User duties with minimal errors. May be responsible for initiating and validating referrals/authorizations. Regularly displays a proactive approach to customer service by listening to the patient, taking ownership of solutions and is able to accurately identify the need to involve leadership in order to resolve concerns.
The types of opportunities we offer are as follows:
SYSTEM WIDE FLOAT TEAM - Permanent Scripps employees who support long-term assignments, typically 12 weeks in duration.
Required Qualifications:
* One (1) or more years' experience customer service or healthcare/medical office environment experience.
* Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies.
* Excellent communication and customer service skills.
* Strong organizational and analytical skills; innovative with ability to identify and solve problems.
Preferred Qualifications:
* Two (2) or more years' experience customer service or healthcare/medical office environment experience.
* Able to adapt, prioritize and meet deadlines.
At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential.
Position Pay Range: $25.95-$32.56/hour
Clerk, Scheduling
Medical records clerk job in San Diego, CA
Wage: $21.68 per hour Schedule - Full Time, 8hr shifts, Monday - Friday Our staff also enjoy these benefits: * Health, dental, vision, prescription drug and life insurance * Short & long-term disability * 401(k) retirement plan * Paid time off and paid holidays
* Professional development assistance
* Career advancement opportunities
MTC is proud to operate the San Diego Job Corps Center in Imperial Beach, CA where our staff provide quality services to our local youth. We value our professional and caring employees who are dedicated to improving people's lives and we want YOU to join our team!
What you will be doing: You'll be responsible for all administrative functions related to the processing of student schedules in compliance with government and management directives.
Essential functions:
* Perform duties including data entry, student scheduling, interpretation and analysis of test data.
* Monitor student progress to ensure timely completion of DOL-required courses.
* Provide form control functions including revision/developing forms, monitoring supplies and reordering forms as needed.
* Review and audit all assigned areas regularly for contractual compliance and effectiveness of delivery of services to students. Prepare related reports.
* Prepare weekly class loading and staff utilization reports.
Education and Experience Requirements:
* High school diploma or equivalent.
* One (1) year's related experience.
Why: Make a positive impact in your community by doing meaningful work that results in a rewarding career.
Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through ***************************** or ************.
Medical Receptionist
Medical records clerk job in San Diego, CA
All Care Therapies provides speech, occupational, and physical therapy-virtually and in person. With clinics in California, Texas, and Nevada, we support clients of all ages and backgrounds. Our team is made up of passionate clinicians who value flexibility, collaboration, and meaningful care. Whether we're helping a client communicate or supporting recovery after injury, we meet people where they are.
Job Description
We are currently seeking a
Bilingual (Spanish) Front Office Coordinator
that
will provide general office support with various clerical activities and related tasks, including but not limited to:
Receiving and answering emails, telephone calls, and mail for the facility.
Scheduling appointments for patients and clinicians.
Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
Checking and verifying information on patient medical records.
Coordinating admissions and discharge of patients.
Consulting with clinicians about patients' medical records.
Ensuring that forms and documents are correctly filled in.
Handling complaints and queries professionally.
Provide occasional translation to caregivers and staff
Why Join Us?
Experience the difference of working with a close-knit team of dedicated therapists who value collaboration, mentorship, and shared professional growth.
Competitive compensation that recognizes your expertise
A referral bonus program to reward your network
A clear pathway for career advancement through leadership development and internal promotion opportunities
Comprehensive benefits for full-time employees, including medical, dental, vision, 401(k), and paid time off
Join us and build a rewarding career in an environment that invests in your success.
We set standard base pay ranges for all roles based on function and level. Final offer is determined by multiple factors including, skillset, work experience and languages, and may vary from the amounts listed below.
The pay range for this position is:
$17 - $19/hr
Qualifications
******MUST BE BILINGUAL (Spanish/English) ****
Excellent customer services skills
Strong verbal and written communications skills
Must be detail-orientated and have thorough follow-up skills
Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft
Must be available FULL-TIME
Monday-Friday 8:00AM-5:00PM
Office location:
8929 Aero Dr, Suite E, San Diego, CA 92123
Additional Information
All your information will be kept confidential according to EEO guidelines.
All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Medical Office Clerk
Medical records clerk job in San Diego, CA
Description Medical Office Clerk job in Oceanside, CA.
Monday-Friday days
Veterans encouraged to apply!
supporting the Military community
Benefits/Compensation:
$19.00 - 21.00 per hour
Health and Welfare Fringe Benefits: $4.93 per hour
Paid Holidays - 11 days
Medical Office Clerk job Overview:
Greets patients/visitors at a front desk, information center or office setting.
Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients or make referrals to other sections.
Obtains updates and files medical records as needed.
Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
Ensures arrival of medical records prior to appointment(s).
Initiates and locates patient medical records as needed.
Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
Performs other administrative and clerical duties in support of the medical care and operational support.
Creates appointment schedules and templates in patient appointment computer system.
Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system
Medical Office Clerk Job Qualification:
High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.
A fully qualified typist with a minimum of 50 WPM is required.
General medical ethics, telephone etiquette, and excellent communication and customer service skills.
General office administrative and clerical skills to perform receptionist duties and answer telephones.
Ability to communicate effectively, both orally and in writing.
At least 6 months of experience in office setting.
Work Environment/Physical Requirements. The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending.
Skilled in Word, Excel, Access, and other software programs
Able to define problems and obtain solutions
Must be able to obtain clearance to access the work site located on a military installation and be granted a Common Access Card (CAC).
Come join our team of healthcare professionals!
********************** EPIC GOVERNMENT employs healthcare professionals at government medical facilities providing care to military service members, retirees, and their families. Since 2004, Epic Government has built mutually beneficial, sustainable partnerships with healthcare professionals and our clients nationwide.Epic Government is an award winning organization built with committed professionals with a unified vision of helping others. We are honored to be named one of the Baltimore Sun's Top Workplaces! Epic Government dba FSR is an Equal Opportunity Employer: disability/veteran/military spouse
By applying for this position, you agree that any calls from Epic Staffing Group and its subsidiaries may be monitored or recorded for training and quality assurance purposes.
#OFCCP
Auto-ApplyRecords Management Specialist I
Medical records clerk job in San Diego, CA
Job Description
What is the Pay Range?
2026 Pay Scale: $19.00-$22.25
2025 Pay Scale: $19.00-$21.75
Please note, at the time of offer, your pay rate will be determined from the pay scale of your start date. For example, if your start date is in 2025, your offer will be from the 2025 pay scale shown above.
Nurture talent, fuel growth and embrace the TEAL! SDCCU's compensation philosophy is focused on ensuring employees are paid fairly and equitably without regard to race, sex, age, national origin, color, religion, or mental or physical disability. It is also our intent that our compensation program helps to attract, retain, and recognize individual contributions.
Position Summary:
The position of Records Management Specialist I is established to guarantee the accurate and timely imaging, processing, filing and retrieval of Credit Union records.
Minimum Qualifications (Education, Experience, Skills)
High School diploma or equivalent.
Preferred 6 months of experience in a records management or administrative setting.
Preferred experience with Microsoft Office.
Proficient in typing, data entry, spelling, and grammar.
Ability to communicate with a variety of people in a professional manner.
Demonstrated ability to work in a team-based environment
Knowledge of document scanning/imaging and quality assurance controls, mitigating possible risks.
Ability to work under pressure. Flexible with assigned duties.
Accurate and detail oriented.
Essential Duties and Responsibilities
Receive and sort Credit Union data in paper and electronic format including, but not limited to records of transactions, correspondence and branch documentation.
Accurately scan, validate, and verify data, including but not limited to credit union invoices.
Process incoming scanned batches from the branches.
Monitor processing of eReceipts, IDs, loan and real estate files, member records, wires, and rates in imaging system.
Respond to service portal, email, and phone requests for statements, checks, and various member documents from branch and department personnel.
Interface with different department representatives and assist as required in record maintenance, quality control, and document control.
Research and produce requested records for deposition subpoenas, social security requests, and IRS summons and ensure responses are accurate and in the proper format.
Review and update Records Management procedures on an annual basis as assigned.
Ensure security and confidentiality of Credit Union documents, member documents, and personally identifiable information (PII), including but not limited to applications, contracts, invoices, and identification cards and government IDs.
Assist with Mail Room sorting and bin tracking as needed.
Maintain department averages in scanning, validation, and request processing.
Other Duties and Responsibilities
Perform other duties as assigned.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee is frequently required to stand and reach with hands and arms. The employee is occasionally required to walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Monday-Friday: 8:00am-5:00pm
Saturday/Sunday: OFF
Full Time - 40 hours a week
Medical Receptionist
Medical records clerk job in Encinitas, CA
Job Details 317 N El Camino Real Ste 506 - Encinitas, CA $21.00 - $25.00 HourlyDescription
Greet patients warmly and professionally, both in person and over the phone
Schedule and confirm appointments, follow-ups, and allergy testing visits
Register new patients and update existing patient records
Verify insurance coverage and obtain pre-authorizations or referrals as needed
Collect co-pays and process patient payments
Answer phones, respond to inquiries, and route calls/messages to clinical staff
Prepare patient charts and ensure accuracy of demographic and insurance information
Maintain a clean and organized front desk and waiting area
Handle incoming and outgoing mail, faxes, and medical record requests
Coordinate with nurses and physicians for patient flow and special instructions (e.g., allergy shot timing, epinephrine requirements)
Follow HIPAA guidelines and maintain patient confidentiality at all times
Support clinical and administrative staff with additional tasks as assigned
Qualifications
High school diploma or equivalent (required)
1-2 years of experience in a medical office or allergy clinic (preferred)
Knowledge of medical terminology, especially in allergy and immunology, is a plus
Familiarity with EHR systems
Excellent verbal and written communication skills
Strong customer service and organizational skills
Ability to multitask and work in a fast-paced environment
Professional appearance and demeanor
MEDICAL OFFICE CLERK
Medical records clerk job in Camp Pendleton South, CA
Job DescriptionDescription:
SUMMARY. Provides clerical/administrative support in wards, clinics, or other clinical departments of a medical treatment facility.
1. QUALIFICATIONS:
1.1. Mandatory knowledge and skills.
1.1.1. A fully qualified typist with a minimum of 50 WPM is required.
1.1.2. General medical ethics, telephone etiquette, and excellent communication and customer service skills.
1.1.3. General office administrative and clerical skills to perform receptionist duties and answer telephones.
1.1.4. Ability to communicate effectively, both orally and in writing.
1.2. Education. High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.
1.3. Experience. At least 6 months of experience in a medical office setting in the following areas: medical administrative support service, medical office management, medical front desk management, medical records administrative and/or referral processing, tracking and closure. Possess experience in the operation of all standard office equipment such as desk top computers, fax, scanner, printer, office copier, and data transcribing procedures.
1.4. Work Environment/Physical Requirements. The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending.
2. UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES:
2.1. Armed Forces Health Longitudinal Technology Application (AHLTA)
2.2. Composite Health Care Systems (CHCS) and/or MHS GENESIS
2.3. Defense Enrollment Eligibility Reporting System (DEERS);
2.4. Military Filing System - by sponsor social security, terminal digit order, color-coded and blocked filing system.
2.5. Contents of a military medical record, layout, sections, family members prefix designation, forms used in a MTF, and the medical record tracking procedures.
3. PERFORMANCE OUTCOMES:
In performance of the below listed duties, the contractor is not to perform any inherently governmental functions as described in FAR subpart 7.5. Additionally, any discretion or decision-making regarding individual patient outcomes shall be referred to the designated government representative.
3.1. Greets patients/visitors at a front desk, information center or office setting.
3.2. Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
3.3. Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients, or make referrals to other sections.
3.4. Obtains updates and files medical records as needed.
3.5. Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
3.6. Ensures arrival of medical records prior to appointment(s).
3.7. Initiates and locates patient medical records as needed.
3.8. Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
3.9. Performs other administrative and clerical duties in support of the medical care and operational support.
3.10. Creates appointment schedules and templates in patient appointment computer system.
3.11. Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system. In addition to the performance outcomes from the MSS Technical Exhibit 4 identified above, the following performance outcomes are applicable to all Medical Office Clerk services under this Task Order:
3.12. The contractor shall provide appointment support services and production control support to the department.
3.13. The contractor shall complete routine data preparation, distribution and file maintenance.
3.14. The contractor shall use the computerized systems such as CHCS, AHLTA, EHR, HAIMS, DEERS, and TRICARE along with other software such as electronic mail, a planning calendar, and databases.
3.15. The contractor shall perform data entry, verification, updates, and editing of patient data and register new patients as required.
3.16. The contractor shall process patient information into data systems, process, scan and perform online edits during patient check-in.
3.17. The contractor shall input patient demographic data into the automated systems during patient check-in.
3.18. The contractor shall book patient appointments in compliance with TRICARE business practices and schedule of appointment procedures applying “Access to Care” (ATC) policies.
3.19. The contractor shall enter patient appointments taken from patient incoming telephone calls, and written or typed patient registration/clinical information form. Phones shall be answered within 3 rings and patients that are scheduling an appointment in person have priority over incoming telephone requests.
3.20. The contractor shall schedule, reschedule and cancel patient appointments and enter provider's schedules into the automated appointment and scheduling systems when received.
3.21. The contractor shall maintain logs and files in conjunction with the patient appointment process.
3.22. The contractor shall enter telephone consults (t-cons) for patient's provider into the automated system upon patient request.
3.23. The contractor shall assist nursing staff by replying to telephone consults and contacting patients for preventative medicine and chronic disease management reminders.
3.24. The contractor shall input order requests for laboratory, radiology and electrocardiogram tests into the automated system when received and upon receipt use automated modules to enter requests per provider's diagnosis.
3.25. The contractor shall enter data into Excel, Access databases and the Health Fitness Assessment (Wellness Center) database daily.
3.26. The contractor shall verify previous day appointments have been cleared in the system at the beginning of each workday.
3.27. The contractor shall retrieve health information for the system utilizing the department/clinic Standard Operating Procedures (SOP).
3.28. The contractor shall transfer information within the TRICARE system, including DEERS checks.
3.29. The contractor shall provide a daily job status report which will reflect the number and type of appointments scheduled each day, incomplete activity, and status of special interest jobs by end of shift daily.
3.30. The contractor shall maintain procedure manuals and keep abreast of Department policies and procedures regarding medical appointments. Procedure manuals will be reviewed by the Department Head who will provide any material/information to be updated.
3.31. The contractor shall comply with specific task criteria, schedules, and instructions per MTF SOP.
3.32. The contractor employee shall maintain current compliance with all training indicated in the PWS. Training certificates will be provided to the Contracting Officer's Representative (COR) at time of completion.
3.33. Customer Service Accountability - Contract employees providing services at NH Jacksonville and supporting facilities shall adhere to the Customer Service standards specified in NAVHOSPJAXINST 6320.7F or updated versions. A copy of the instruction will be made available upon request or at the time of commencement of services. In addition, the following performance outcomes are applicable to the Medical Office Clerk services within specific departments under this Task Order:
3.34. SPECIFIC DUTIES FOR THE EMERGENCY MEDICINE DEPARTMENT (EMD): The contractor shall provide continuous 24/7 front desk support for the EMD.
3.34.1. The contractor shall register/add each patient and update demographic information in the Composite Health Care System (CHCS), print out a medication reconciliation list, verify eligibility in DEERS and print wristband / labels for patient verification. The contractor shall print additional patient labels as needed.
3.34.2. The contractor shall close out patient record using CHCS after the discharge of each patient.
3.34.3. The contractor shall utilize CHCS, Armed Forces Health Longitudinal Technology Application (AHLTA), Essentris and MHS Genesis programs for any medical correspondence to include, but not limited to, past EKGs, old medical records, and past ER visits as requested by Physicians.
3.34.4. The contractor shall use CHCS for any request of medical records within the facility.
3.34.5 The contractor shall make and receive phone calls and take/relay accurate information to the appropriate staff member. NOTE: The EMD becomes the call center for the hospital on weekends.
3.34.6. The contractor shall notify the triage/charge nurse immediately when a patient identifies an emergent need (as noted in the critical chief complaint list) upon arrival to the EMD.
3.34.7. The contractor shall monitor documents and/or supplies utilized in the EMD and notify the department supply staff when supplies are running low.
3.34.8. The contractor shall submit doctors' orders (inpatient/outpatient records, laboratory orders, radiology tests and reprint consultations) using CHCS.
3.34.9. The contractor shall facilitate communication between the providers and the Radiology department to aid a proper flow of patients.
3.34.10. The contractor shall provide administrative support to the Charge Nurse and/or staff nurse to arrange for the transfer of disengagement of EMD patients.
3.34.11. The contractor shall perform the following duties for each patient transferred from the MTF:
3.34.11.1.. The contractor shall contact the receiving hospital for an accepting physician.
3.34.11.2. The contractor shall contact receiving hospital to arrange for a room/bed arrangements and provide contact information for the MTF to call in a report of the patient.
3.34.11.3. The contractor shall arrange for any procedure information such as laboratory and radiology results to be sent with the patient.
3.34.11.4.. The contractor shall contact the Health Benefits/Officer on Duty (OOD)/Nurse of the Day (NOD) for any patient Disengagement or Leave against Medical Advice (AMA).
3.34.11.5. The contractor shall print demographics and insurance information for the receiving facility.
3.34.11.6. The contractor shall print consults for referral of care and the ambulance.
3.34.11.7. The contractor shall contact the Quarterdeck to arrange for a 3-way call to ambulance transport.
3.34.11.8. The contractor shall ensure the Quarterdeck calls back with an estimated time of arrival (ETA) and has notified the Naval Air Station (NAS) front gate Watch Commander to ensure smooth and timely passage of the ambulance through the front gate.
3.34.12. The contractor shall page/contact members of the multidisciplinary healthcare team.
3.34.13. The contractor shall scan hard-copy patient files into the patient's electronic health record.
3.34.14. The contractor shall upload the patient's file into the Essentris program after scanning.
3.34.15. The contractor shall request records from outside facilities using appropriate patient consent form as requested by physicians.
3.34.16. The contractor shall, upon the admission of a patient, call the admissions office, notify them of patient being admitted from the ER and notify the ER charge nurse.
3.34.17. The contractor shall print an End of Day report daily using CHCS, make corrections as needed, and turn the report into the Division Officer at the end of their shift.
3.34.18. The contractor shall keep a daily log of all Ultrasound (US) and computerized tomography (CT) scans as well as all Electrocardiograms (EKG) performed on each shift.
3.34.19. The contractor shall edit, print, scan and upload the following reports utilizing CHCS, Essentris and MHS Genesis programs at the end of the 24 hour period, End of Day Report, Joint Commission (JC) Report and 24 Hour Nursing Report.
3.34.20. Customer Service Accountability - Contract employees providing services at NH Jacksonville and supporting facilities shall adhere to the Customer Service standards specified in NAVHOSPJAXINST 6320.7F or updated versions. A copy of the instruction will be made available upon request or at the time of commencement of services.
Requirements:
Medical Records Clerk - Full Time, Temp
Medical records clerk job in Julian, CA
Borrego Health provides high quality, efficient customer focused health care to the communities we serve, accomplished by providing access to patient centered comprehensive care to all residents regardless of their ability to pay. Job Description
This position is a full-time temp position.
Works under the supervision of the Site Manager. The medical record includes information the patient provides concerning their symptoms and medical history, the results of examinations, reports of x-rays and laboratory tests, diagnosis and treatment plans. The Medical Records Clerk organizes and ensures documents have been signed by clinician and files in the proper location in the chart. The clerk will prepare charts for the following day and pull transcription from fax and attach to chart for doctor's signature.
Qualifications
Graduate of approved high school or GED equivalent
One year work experience.
Additional Information
Learn more about us and view our current openings please visit our web-site at ******************************
Competitive Salary and excellent benefits
Please apply by clicking the link below.
You may also fax resumes- HR Department
Borrego Health
PO Box 2369
Borrego Springs, CA 92004
Fax: ************
Borrego Health is an Equal Opportunity Employer
Medical Receptionist
Medical records clerk job in Temecula, CA
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a
Patient Service Representative
,
you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
Greet and register patients in a friendly and service-oriented manner.
Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
Collect and log all co-pays and fees
Answer/transfer incoming phone calls.
Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
Coordinate with the back-office staff for timely and effective care of patients
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
You Are:
Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
To Ensure Success In This Role, You Must Have:
High School Diploma or GED
Intermediate to advanced computer skills
Strong multitasking and communication skills
Experience providing exceptional customer service
Medical terminology knowledge and recent medical/radiology office experience is preferred.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Medical Office Clerk
Medical records clerk job in Oceanside, CA
Camp Pendleton, CA
AAI is actively looking for a Medical Office Clerk to perform at 62 Area Branch Clinic, Physical Therapy Department, Radiology and Associated Branch Clinics Naval Hospital Camp Pendleton, CA. NHCP Branch Health Clinics provide medical and ancillary care for more than 75,000 beneficiaries. These clinics fall under the guidance of the Director of Branch Clinics, whose primary mission is to provide reliable healthcare and maintain medical readiness.
The Medical Office Clerk will provide clerical/ administrative support in wards, clinics, or other clinical departments of a medical treatment facility.
QUALIFICATIONS:
Maintain a level of productivity comparable with that of other individuals performing similar services.
Participate in peer review and performance improvement activities.
Practice aseptic techniques as necessary. Comply with infection control guidelines to include the proper handling, storage, and disposal of infectious wastes, and the use of universal precautions to prevent the spread of infection.
Function with an awareness and application of safety procedures.
Perform efficiently in emergency patient situations following established protocols, remaining calm, informing appropriate persons, and documenting events. Anticipate potential problems/emergencies and make appropriate interventions. Notify supervisor, director, or other designated person regarding problems that the HCW is unable to manage.
Apply an awareness of legal issues in all aspects of patient care and strive to manage situations in a reduced risk manner.
Participate in the implementation of the Family Advocacy Program as directed. Participation shall include, but not be limited to, appropriate medical examination, documentation, and reporting.
Exercise awareness and sensitivity to patient/significant others' rights, as identified within the MTF.
Maintain an awareness of responsibility and accountability for own professional practice.
Participate in continuing education to meet own professional growth.
Attend and/or comply with all annual training classes required by the Command, to include but not limited to online annual training provided by the MTF: disaster training, infection control, Sexual Harassment, Bloodborne Pathogens, Fire and Safety, Chemical, Biological, Radiological, Nuclear and Explosives (CBRNE), and all other required training.
Actively participate in the command's Performance Improvement Program. Participate in meetings to review and evaluate the care provided to patients, identify opportunities to improve the care delivered, and recommend corrective action when problems exist.
Participate in the provision of in-service training to clinic staff members. Provide training and/or direction as applicable to supporting government employees (e.g., hospital corpsmen, students, etc.).
Attend and participate in various meetings as directed.
Perform timely, accurate, and concise documentation of patient care.
Operate and manipulate automated systems such as Genesis, ADS, Essentris, MHS Genesis and Clinical Information System (CIS), participate in clinical staff Performance Improvement (PI) and Risk Management (RM) functions, as prescribed by the Commander. Maintain DOD email account as directed. The HCW shall be responsive to all email and voicemail communications.
Exercise appropriate clinical direction of tasks and duties in the coordination of health care team members, patient care, and clinic activities.
Maintain documentation of all treatment provided in accordance with clinic directives, and prepare such records and reports as may be required. All records and reports must be legible. Abbreviations must be only those listed in local instructions.
The HCW shall provide services within the scope of the clinical privileges granted by the commanding officer, the applicable duties provided in the basic contract, and the following: Duties- Specific.
Utilize computerized systems such as the MHS GENESIS, and associated systems on NHCP Network.
Prepare and enter patient appointment schedules into MHS GENESIS, per MTF guidelines, for 8 various modalities.
Performs approximately 1,000 to 1,200 verifications and updates of patient demographics and insurance information per month. Generates appropriate clinical and administrative forms adhering to the MTF SOP and MHS GENESIS Super-user guide.
Performs on average 1100-1300 appointments per day, not to include outbound calls.
Print approximately up to 3-5 technical and administrative reports daily (e.g. End of Day Reporting) from MHS GENESIS and provide daily correspondence to providers and other healthcare team members, for the provision of clinical services and completion of patient records.
Screen, record, and redirect approximately 800 to 1000 telephone calls per clinic per month using appropriate telephone etiquette.
Print/download approximately 50-100 scans to provide to patients on appropriate hardware.
Screen, record, and route approximately 600-800 secure messages per month per MTF Standard Operating Procedures (SOP).
Check-in 1,000 to 1,500 patients in to the clinic for their appointment utilizing the MHS GENESIS system per month.
Verify and update patient information and data using MHS GENESIS approximately 500 to 2000 times per month.
REQUIREMENTS:
Education. High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.
• Experience. At least 6 months of experience in office setting.
• General knowledge of Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards; Accreditation Association for Ambulatory Health Care (AAAHC) for complete, prompt, and accurate health records.
Must be a US Citizen.
UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES:
Armed Forces Health Longitudinal Technology Application (AHLTA)
Composite Health Care systems (CHCS) and/or MHS GENESIS.
Defense Enrollment Eligibility Reporting System (DEERS);
Military Filing System - by sponsor social security number, terminal digit order, color-coded and blocked filing system.
Contents of a military medical record, layout, sections, family member prefix designation, forms used in a MTF, and the medical record tracking procedures.
EssentrisTM, the client-server version of the Clinical Information System (CIS).
Coding Compliance Editor (CCE) Systems.
Surgery Scheduling System (S3).
About AAI
AAI is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. AAI is a VA CVE-certified Service-Disabled Veteran-Owned Small Business (SDVOSB), SBA certified Economically Disadvantaged Woman Owned Small Business (EDWOSB), and a Woman Owned Small Business (WOSB) with offices in Hampton Roads Virginia, Montgomery, AL, Washington DC and Atlanta.
Fully qualified candidates are welcome to apply directly on our website at: **********************
Our benefits include:
Paid Federal Holidays
Robust Healthcare and Dental Insurance Options
401a plan
401k plan
Paid vacation and sick leave
Continuing education assistance
Short Term / Long Term Disability & Life Insurance
Veterans are encouraged to apply
AAI does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law. Pending guidance from the Safer Federal Workforce, employees may in the future be required to provide evidence of COVID-19 vaccination or request and receive approval for a medical or religious exemption.
Coordinator, Patient Scheduling and Medical Records
Medical records clerk job in San Marcos, CA
What Patient Scheduler contributes to Cardinal Health Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Schedulers are responsible for booking and managing appointments for patients at a clinic, ensuring they see the right doctor at the appropriate time by coordinating schedules and minimizing wait times.
Responsibilities
Scheduling:
* Schedule, cancel, and reschedule appointments for patients
* Coordinate with doctors, nurses, and other healthcare professionals to set up appointments
* Manage and prioritize appointment requests based on urgency and availability
* Communicate with patients regarding their appointment details, changes, and cancellations
* Maintain a high level of confidentiality regarding patient information
* Monitor and manage patient wait lists
Medical Records:
* Compiles, verifies, and files medical records.
* Reviews medical records for completeness, assembles records into standard order, and files records in designated areas or electronic medical records system.
* Files processed labs, pathology reports and loose correspondence into patient records once physician has reviewed and signed appropriately.
* Perform any other functions as required by management.
Qualifications
* 1-3 years of experience, preferred
* High School Diploma, GED or equivalent work experience, preferred
* Medical Office experience required
* Patient scheduling and Medical Records experience highly desired
* Work on-site, M-F at cCARE San Marcos, CA. This is not a remote position
What is expected of you and others at this level
* Applies acquired job skills and company policies and procedures to complete standard tasks
* Works on routine assignments that require basic problem resolution
* Refers to policies and past practices for guidance
* Receives general direction on standard work; receives detailed instruction on new assignments
* Consults with supervisor or senior peers on complex and unusual problems
Position Location:
cCARE San Marcos
838 Nordahl Road, Suite 300
San Marcos, CA 92069
Anticipated hourly range: $21.00 per hour - $25.30 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
* Medical, dental and vision coverage
* Paid time off plan
* Health savings account (HSA)
* 401k savings plan
* Access to wages before pay day with my FlexPay
* Flexible spending accounts (FSAs)
* Short- and long-term disability coverage
* Work-Life resources
* Paid parental leave
* Healthy lifestyle programs
Application window anticipated to close: 12/2/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
Auto-ApplyPatient Service Representative - Breast Care Center - Chula Vista
Medical records clerk job in Chula Vista, CA
Located less than 10 miles from the US-Mexico border, the Chula Vista campus of Scripps Mercy serves the cities of Chula Vista, Otay Mesa, National City, Imperial Beach, Bonita and beyond. Scripps Mercy Hospital consists of two campuses in San Diego and Chula Vista.
Scripps Mercy Hospital Chula Vista provides a variety of medical and surgical services, including inpatient and outpatient care. Within the hospital you'll find our 24-hour emergency room and many other specialty services ranging from cancer care to stroke care.
This is a Part-Time position (40 hours per pay period) with varied days and start times (will include some weekends and holidays) located at our Scripps Mercy Hospital Chula Vista. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.
Why join Scripps Health?
At Scripps Health, your ambition is empowered and your abilities are appreciated:
* Nearly a quarter of our employees have been with Scripps Health for over 10 years.
* Scripps is a Great Place to Work Certified company for 2025.
* Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
* Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
* We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
* Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
Join a caring team supporting Scripps Mercy Hospital Chula Vista as a Patient Service Representative in the Radiology department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following:
* Interacting with patients and providers to gather information for accurate registration. Assigning of Medical Record Number, appointment scheduling, point of service payment collection, document collection and check-out functions.
* Responding to customer billing and payment inquires.
* Effectively managing the check in or check out process, which includes identification verification; confirming demographic and insurance information; ensuring appropriate forms are provided, signed, and witnessed at the time of the patient visit and accurately preparing end of day reporting or payment reconciliation.
* Scheduling and confirming appointments in person or over the phone and entering appropriate insurance.
* Initiating and validating referrals/authorizations.
* Having a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to identify the need to involve leadership to resolve concerns.
Required Qualifications:
* Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies.
* Excellent communication and customer service skills.
* Strong organizational and analytical skills; innovative with ability to identify and solve problems.
Preferred Qualifications:
* 1 year of experience in customer service or a healthcare/medical office environment preferred.
* Able to adapt, prioritize and meet deadlines.
* Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers.
At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential.
Position Pay Range: $25.95-$32.56/hour
Medical Office Clerk
Medical records clerk job in Oceanside, CA
Medical Office Clerk job in Oceanside, CA.
Monday-Friday days
Veterans encouraged to apply!
supporting the Military community
Benefits/Compensation:
$19.00 - 21.00 per hour
Health and Welfare Fringe Benefits: $4.93 per hour
Paid Holidays - 11 days
Medical Office Clerk job Overview:
Greets patients/visitors at a front desk, information center or office setting.
Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients or make referrals to other sections.
Obtains updates and files medical records as needed.
Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
Ensures arrival of medical records prior to appointment(s).
Initiates and locates patient medical records as needed.
Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
Performs other administrative and clerical duties in support of the medical care and operational support.
Creates appointment schedules and templates in patient appointment computer system.
Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system
Medical Office Clerk Job Qualification:
High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.
A fully qualified typist with a minimum of 50 WPM is required.
General medical ethics, telephone etiquette, and excellent communication and customer service skills.
General office administrative and clerical skills to perform receptionist duties and answer telephones.
Ability to communicate effectively, both orally and in writing.
At least 6 months of experience in office setting.
Work Environment/Physical Requirements. The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending.
Skilled in Word, Excel, Access, and other software programs
Able to define problems and obtain solutions
Must be able to obtain clearance to access the work site located on a military installation and be granted a Common Access Card (CAC).
Come join our team of healthcare professionals!
**********************
EPIC GOVERNMENT employs healthcare professionals at government medical facilities providing care to military service members, retirees, and their families. Since 2004, Epic Government has built mutually beneficial, sustainable partnerships with healthcare professionals and our clients nationwide.
Epic Government is an award winning organization built with committed professionals with a unified vision of helping others. We are honored to be named one of the Baltimore Sun's Top Workplaces!
Epic Government dba FSR is an Equal Opportunity Employer: disability/veteran/military spouse
By applying for this position, you agree that any calls from Epic Staffing Group and its subsidiaries may be monitored or recorded for training and quality assurance purposes.
#OFCCP
Medical Office Clerk
Medical records clerk job in Camp Pendleton South, CA
Job DescriptionSalary: $20.75
Medical Office Clerk
Camp Pendleton, CA
AAI is actively looking for a Medical Office Clerk to perform at 62 Area Branch Clinic, Physical Therapy Department, Radiology and Associated Branch Clinics Naval Hospital Camp Pendleton, CA. NHCP Branch Health Clinics provide medical and ancillary care for more than 75,000 beneficiaries. These clinics fall under the guidance of the Director of Branch Clinics, whose primary mission is to provide reliable healthcare and maintain medical readiness.
The Medical Office Clerk will provide clerical/ administrative support in wards, clinics, or other clinical departments of a medical treatment facility.
QUALIFICATIONS:
Maintain a level of productivity comparable with that of other individuals performing similar services.
Participate in peer review and performance improvement activities.
Practice aseptic techniques as necessary. Comply with infection control guidelines to include the proper handling, storage, and disposal of infectious wastes, and the use of universal precautions to prevent the spread of infection.
Function with an awareness and application of safety procedures.
Perform efficiently in emergency patient situations following established protocols, remaining calm, informing appropriate persons, and documenting events. Anticipate potential problems/emergencies and make appropriate interventions. Notify supervisor, director, or other designated person regarding problems that the HCW is unable to manage.
Apply an awareness of legal issues in all aspects of patient care and strive to manage situations in a reduced risk manner.
Participate in the implementation of the Family Advocacy Program as directed. Participation shall include, but not be limited to, appropriate medical examination, documentation, and reporting.
Exercise awareness and sensitivity to patient/significant others' rights, as identified within the MTF.
Maintain an awareness of responsibility and accountability for own professional practice.
Participate in continuing education to meet own professional growth.
Attend and/or comply with all annual training classes required by the Command, to include but not limited to online annual training provided by the MTF: disaster training, infection control, Sexual Harassment, Bloodborne Pathogens, Fire and Safety, Chemical, Biological, Radiological, Nuclear and Explosives (CBRNE), and all other required training.
Actively participate in the commands Performance Improvement Program. Participate in meetings to review and evaluate the care provided to patients, identify opportunities to improve the care delivered, and recommend corrective action when problems exist.
Participate in the provision of in-service training to clinic staff members. Provide training and/or direction as applicable to supporting government employees (e.g., hospital corpsmen, students, etc.).
Attend and participate in various meetings as directed.
Perform timely, accurate, and concise documentation of patient care.
Operate and manipulate automated systems such as Genesis, ADS, Essentris, MHS Genesis and Clinical Information System (CIS), participate in clinical staff Performance Improvement (PI) and Risk Management (RM) functions, as prescribed by the Commander. Maintain DOD email account as directed. The HCW shall be responsive to all email and voicemail communications.
Exercise appropriate clinical direction of tasks and duties in the coordination of health care team members, patient care, and clinic activities.
Maintain documentation of all treatment provided in accordance with clinic directives, and prepare such records and reports as may be required. All records and reports must be legible. Abbreviations must be only those listed in local instructions.
The HCW shall provide services within the scope of the clinical privileges granted by the commanding officer, the applicable duties provided in the basic contract, and the following: Duties- Specific.
Utilize computerized systems such as the MHS GENESIS, and associated systems on NHCP Network.
Prepare and enter patient appointment schedules into MHS GENESIS, per MTF guidelines, for 8 various modalities.
Performs approximately 1,000 to 1,200 verifications and updates of patient demographics and insurance information per month. Generates appropriate clinical and administrative forms adhering to the MTF SOP and MHS GENESIS Super-user guide.
Performs on average 1100-1300 appointments per day, not to include outbound calls.
Print approximately up to 3-5 technical and administrative reports daily (e.g. End of Day Reporting) from MHS GENESIS and provide daily correspondence to providers and other healthcare team members, for the provision of clinical services and completion of patient records.
Screen, record, and redirect approximately 800 to 1000 telephone calls per clinic per month using appropriate telephone etiquette.
Print/download approximately 50-100 scans to provide to patients on appropriate hardware.
Screen, record, and route approximately 600-800 secure messages per month per MTF Standard Operating Procedures (SOP).
Check-in 1,000 to 1,500 patients in to the clinic for their appointment utilizing the MHS GENESIS system per month.
Verify and update patient information and data using MHS GENESIS approximately 500 to 2000 times per month.
REQUIREMENTS:
Education. High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.
Experience. At least 6 months of experience in office setting.
General knowledge of Joint Commission on Accreditation of Healthcare Organizations (JCAHO) standards; Accreditation Association for Ambulatory Health Care (AAAHC) for complete, prompt, and accurate health records.
Must be a US Citizen.
UNIQUE MILITARY HEALTH CARE SYSTEMS/PROCEDURES:
Armed Forces Health Longitudinal Technology Application (AHLTA)
Composite Health Care systems (CHCS) and/or MHS GENESIS.
Defense Enrollment Eligibility Reporting System (DEERS);
Military Filing System - by sponsor social security number, terminal digit order, color-coded and blocked filing system.
Contents of a military medical record, layout, sections, family member prefix designation, forms used in a MTF, and the medical record tracking procedures.
EssentrisTM, the client-server version of the Clinical Information System (CIS).
Coding Compliance Editor (CCE) Systems.
Surgery Scheduling System (S3).
About AAI
AAI is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management and other professional services such as system design and continuous improvement. AAI is a VA CVE-certified Service-Disabled Veteran-Owned Small Business (SDVOSB), SBA certified Economically Disadvantaged Woman Owned Small Business (EDWOSB), and a Woman Owned Small Business (WOSB) with offices in Hampton Roads Virginia, Montgomery, AL, Washington DC and Atlanta.
Fully qualified candidates are welcome to apply directly on our website at: **********************
Our benefits include:
Paid Federal Holidays
Robust Healthcare and Dental Insurance Options
401a plan
401k plan
Paid vacation and sick leave
Continuing education assistance
Short Term / Long Term Disability Life Insurance
Veterans are encouraged to apply
AAI does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law. Pending guidance from the Safer Federal Workforce, employees may in the future be required to provide evidence of COVID-19 vaccination or request and receive approval for a medical or religious exemption.
Coordinator, Patient Scheduling and Medical Records
Medical records clerk job in San Marcos, CA
What Patient Scheduler contributes to Cardinal Health
Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Schedulers are responsible for booking and managing appointments for patients at a clinic, ensuring they see the right doctor at the appropriate time by coordinating schedules and minimizing wait times .
Responsibilities
Scheduling:
Schedule, cancel, and reschedule appointments for patients
Coordinate with doctors, nurses, and other healthcare professionals to set up appointments
Manage and prioritize appointment requests based on urgency and availability
Communicate with patients regarding their appointment details, changes, and cancellations
Maintain a high level of confidentiality regarding patient information
Monitor and manage patient wait lists
Medical Records:
Compiles, verifies, and files medical records.
Reviews medical records for completeness, assembles records into standard order, and files records in designated areas or electronic medical records system.
Files processed labs, pathology reports and loose correspondence into patient records once physician has reviewed and signed appropriately.
Perform any other functions as required by management.
Qualifications
1-3 years of experience, preferred
High School Diploma, GED or equivalent work experience, preferred
Medical Office experience required
Patient scheduling and Medical Records experience highly desired
Work on-site, M-F at cCARE San Marcos, CA. **This is not a remote position
What is expected of you and others at this level
Applies acquired job skills and company policies and procedures to complete standard tasks
Works on routine assignments that require basic problem resolution
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Consults with supervisor or senior peers on complex and unusual problems
Position Location:
cCARE San Marcos
838 Nordahl Road, Suite 300
San Marcos, CA 92069
Anticipated hourly range: $21.00 per hour - $25.30 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 12/2/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
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Auto-ApplyPatient Service Representative - Pathology - La Jolla
Medical records clerk job in San Diego, CA
This is a Full-Time position (80 hours per pay period) with a Monday - Friday schedule and eight hour shifts with hours from 9\:30AM - 6PM, located at Scripps Memorial Hospital La Jolla and occasionally covering at Scripps Green Hospital in Torrey Pines. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.
Why join Scripps Health?
At Scripps Health, your ambition is empowered and your abilities are appreciated:
Nearly a quarter of our employees have been with Scripps Health for over 10 years.
Scripps is a Great Place to Work Certified company for 2025.
Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
Beckers Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
As a nationally recognized health system, Scripps Health is committed to providing the highest quality care to our patients. Through collaboration and innovation, our healthcare professionals lead the frontier in caring for our community. With a culture centered around teamwork, each laboratory site serves as a resource of support for each other, setting our laboratories as the benchmark for standardization. The Patient Service Representative (PSR) is key to the success at our labs. To thrive in our ever-changing environment, the PSR is able to multi-task in managing multiple phone lines and various computer systems, all while delivering excellent customer service and maintaining high attention to detail. The PSR is the face of the laboratory team, performing pickup and delivery runs across the Scripps Memorial Hospital La Jolla and Scripps Green Hospital campus, interacting with multiple departments. Additional primary duties involve sending out specimens to reference laboratories and slide distribution.
The Patient Service Representative works closely with our pathologists and is responsible for interacting with patients, payers and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions. Responds to customer billing and payment inquires as needed. Effectively manages the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; collecting patient payment responsibility and accurately preparing end of day reporting or payment reconciliation as needed. Escalating billing inquiries as needed. Accurately scheduling patient appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in appointment scheduling procedures, accurate documentation and routing of messages, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, performing Key User duties with minimal errors. May be responsible for initiating and validating referrals/authorizations. Regularly displays a proactive approach to customer service by listening to the patient, taking ownership of solutions and is able to accurately identify the need to involve leadership in order to resolve concerns. Must be able to lift 15 pound slide files.
Required Qualifications:
Must be able to demonstrate proficiency of computer applications, excellent mathematical skills and ability to handle monies.
Excellent communication and customer service skills.
Strong organizational and analytical skills; innovative with ability to identify and solve problems.
Preferred Qualifications:
1 or more years of experience in a customer service or healthcare/medical office environment preferred.
Previous experience with EPIC
Able to adapt, prioritize and meet deadlines.
Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers.
Auto-ApplyMedical Office Clerk
Medical records clerk job in Oceanside, CA
Job Description
Medical Office Clerk job in Oceanside, CA.
Monday-Friday days
Veterans encouraged to apply!
supporting the Military community
Benefits/Compensation:
$19.00 - 21.00 per hour
Health and Welfare Fringe Benefits: $4.93 per hour
Paid Holidays - 11 days
Medical Office Clerk job Overview:
Greets patients/visitors at a front desk, information center or office setting.
Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
Arranges and schedules medical appointments and determines patient eligibility for services. Relays general instructions to patients or make referrals to other sections.
Obtains updates and files medical records as needed.
Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.
Ensures arrival of medical records prior to appointment(s).
Initiates and locates patient medical records as needed.
Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
Performs other administrative and clerical duties in support of the medical care and operational support.
Creates appointment schedules and templates in patient appointment computer system.
Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system
Medical Office Clerk Job Qualification:
High school diploma or General Educational Development (GED) equivalency. Medical terminology desired.
A fully qualified typist with a minimum of 50 WPM is required.
General medical ethics, telephone etiquette, and excellent communication and customer service skills.
General office administrative and clerical skills to perform receptionist duties and answer telephones.
Ability to communicate effectively, both orally and in writing.
At least 6 months of experience in office setting.
Work Environment/Physical Requirements. The work is primarily sedentary. However, there may be some physical demands. Requirements include prolonged walking, standing, sitting or bending.
Skilled in Word, Excel, Access, and other software programs
Able to define problems and obtain solutions
Must be able to obtain clearance to access the work site located on a military installation and be granted a Common Access Card (CAC).
Come join our team of healthcare professionals!
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EPIC GOVERNMENT employs healthcare professionals at government medical facilities providing care to military service members, retirees, and their families. Since 2004, Epic Government has built mutually beneficial, sustainable partnerships with healthcare professionals and our clients nationwide.
Epic Government is an award winning organization built with committed professionals with a unified vision of helping others. We are honored to be named one of the Baltimore Sun's Top Workplaces!
Epic Government dba FSR is an Equal Opportunity Employer: disability/veteran/military spouse
By applying for this position, you agree that any calls from Epic Staffing Group and its subsidiaries may be monitored or recorded for training and quality assurance purposes.
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