Referral Transcriptionist-Medical Record Coordinator
Medical records clerk job in Albany, NY
Department/Unit:
Patient Engagement Center
Work Shift:
Day (United States of America)
Salary Range:
$41,136.28 - $57,590.79The Referral Transcriptionist - Medical Record Coordinator is responsible for transcribing referrals from external providers with a high degree of accuracy. Including review of medical record history/chart to interpret radiological hazards (ie: Pacemakers). This function identifies STAT Referrals and routes external referrals to appropriate Workqueues. High degree of accuracy is required to ensure timely and accurate scheduling. Additionally, all new visits and specialty referrals require obtaining medical records from Physician Offices and Hospitals to ensure Providers have the patient's medical record history in advance of scheduled services.
Essential Duties and Responsibilities
In Epic, transcribe incoming referrals into orders, from our Community Physicians, with high degree of accuracy to ensure appropriate routing to Scheduling WQ's for timely and accurate scheduling of physician and medical imaging orders.
Must interpret information provided on referrals to ensure accurate diagnosis and medical information; review medical history to ensure no patient harm due to implants.
Contact external Provider offices and Hospitals for medical records for all new visits and referrals to specialty services.
Manage returned mail to the Patient Engagement Center, following up with provider offices to obtain accurate patient information and updating Epic accordingly.
Complete reconciliation of incoming medical records to ensure all medical record information received is complete. Upload to the patient's encounter in Epic.
Demonstrates effective teamwork by interacting in a positive manner with colleagues and creating a collaborative work environment. Initiates open communication, conveys positive intent, offers to assist colleagues to ensure all tasks are completed timely.
Functional Competencies
Attention to detail; ability to interpret information accurately
Excellent keyboard skills
Excellent customer service; interpersonal skill
Ability to work productively in a team environment
Strong organizational skill
Excellent Time Management
Qualifications
High School Diploma/G.E.D. - required
Associate's Degree - preferred
Demonstrated success in customer service; 3-5 direct customer/patient experience with expectation of high accuracy of detailed information; Ability to manage high volume and quick turnaround of information needs. - required
Understanding of medical record information; medical terminology - required
Ability to handle high volume workload and stressful environment
Strong ability to multi-task and prioritize workload
Ability to engage patients/customers in a calm, respectful manner; regardless of tone or attitude of patient/customer via telephone
Demonstrated attention to detail with minimal error
Ability to interpret information and transcribe
Computer literacy with strong keyboard skill; ability to manage fax transmittals via PDF software.
Equivalent combination of relevant education and experience may be substituted as appropriate.
Physical Demands
Standing - Occasionally
Walking - Occasionally
Sitting - Constantly
Talking - Constantly
Hearing - Constantly
Repetitive Motions - Constantly
Eye/Hand/Foot Coordination - Constantly
Thank you for your interest in Albany Medical Center!
Albany Medical Center is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Medical Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Thank you for your interest in Albany Medical Center!
Albany Medical is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.
Auto-ApplyHealthcare Revenue Cycle / HIM Manager
Medical records clerk job in Albany, NY
As a Healthcare Revenue Cycle / HIM Manager, your responsibilities will include: 1. Supporting a remote team for daily operations of the healthcare revenue cycle / healthcare coding department. 2. Identifying and implementing strategies to accelerate the revenue cycle by reducing accounts receivable days, improving cash flow, and enhancing profitability.
3. Managing account reconciliation, pre-collection, and post-collection activities to ensure accuracy and timeliness.
4. Identifying and resolving issues that affect revenue cycle performance using analytical and problem-solving skills.
5. Collaborating with cross-functional teams, including billing, coding, and clinical operations, to ensure the effectiveness of the revenue cycle process.
6. Training and mentoring staff on revenue cycle processes and best practices.
7. Staying abreast with the latest trends and regulations in the healthcare industry to ensure compliance and operational efficiency.
8. Developing and implementing policies and procedures to enhance operational efficiency and improve revenue cycle performance.
9. Providing regular reports and updates to senior management about the status and performance of the revenue cycle.
10. This individual will manage routine client meetings to obtain updates on initiatives and address any issues.
Qualifications:
The ideal candidate for the Healthcare Revenue Cycle / HIM Manager will have the following qualifications:
1. A minimum of 7 years of experience in healthcare revenue cycle management, including account reconciliation, pre-collection, and post-collection.
3. Strong knowledge of healthcare financial management and medical billing processes.
4. Exceptional analytical and problem-solving skills with a strong attention to detail.
5. Proficient in using healthcare billing software and revenue cycle management tools, with a strong background in Oracle Health (Cerner) software.
6. Strong leadership skills with the ability to manage and motivate a team.
7. Excellent communication and interpersonal skills with the ability to interact effectively with all levels of the organization.
8. Strong knowledge of federal, state, and payer-specific regulations and policies.
9. Ability to work in a fast-paced environment and manage multiple priorities.
**Responsibilities**
Analyzes business needs to help ensure Oracle's solution meets the customer's objectives by combining industry best practices and product knowledge. Effectively applies Oracle's methodologies and policies while adhering to contractual obligations, thereby minimizing Oracle's risk and exposure. Exercises judgment and business acumen in selecting methods and techniques for effective project delivery on small to medium engagements. Provides direction and mentoring to project team. Effectively influences decisions at the management level of customer organizations. Ensures deliverables are acceptable and works closely with the customer to understand and manage project expectations. Supports business development efforts by pursuing new opportunities and extensions. Collaborates with the consulting sales team by providing domain credibility. Manages the scope of medium sized projects including the recovery of remedial projects.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $87,000 to $178,100 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_************* or by calling *************** in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Medical Records Coordinator
Medical records clerk job in Hillsdale, NY
Job Address:
8700 Moran RD Cincinnati, OH 45244
Forest Hills Healthcare Center, a member of the CommuniCare Family of Companies, is currently recruiting a Full Time Medical Records Coordinator to join our team.
The Medical Records Coordinator will manage our Point Click Care system. Yes! This is the 21st century, and all our medical records are digital! Therefore, we need
you
to:
Ensure that active and inactive Point Click Care electronic health records accurately reflect the resident's condition from admission through discharge.
Ensure compliance of Point Click Care electronic health records.
Protect Point Click Care electronic health records from breaches of confidentiality, unauthorized use, theft, and damage.
WHAT WE OFFER
Beyond our competitive wages, we offer all full-time employees a variety of benefit options including:
Life Insurance
LTD/STD
Medical, Dental, and Vision
401(k) Employer Match with Flexible Spending Accounts
NOW OFFERING DAILY PAY! WORK TODAY, GET PAID TOMORROW.
Do you have what it takes to become our next Medical Records Coordinator?
QUALIFICATIONS & EXPERIENCE REQUIREMENTS
High School graduate or GED equivalent.
Computer proficiency required.
Previous medical records or other relevant healthcare experience.
Point Click Care experience preferred.
THE COMMUNICARE COMMITMENT
A family-owned company, we have grown to become one of the nation's largest providers of post-acute care, which includes skilled nursing rehabilitation centers, long-term care centers, assisted living communities, independent rehabilitation centers, and long-term acute care hospitals (LTACH). Since 1984, we have provided superior, comprehensive management services for the development and management of adult living communities. We have a single job description at CommuniCare, "to reach out with our hearts and touch the hearts of others." Through this effort we create "Caring Communities" where staff, residents, clients, and family members care for and about one another.
Auto-ApplyPreloader, Electronic Medical Records
Medical records clerk job in Bennington, VT
The Pre-loader Electronic Medical Records is responsible for pre-loading information into the Electronic Medical Records for the practices. Requirements: High School diploma or equivalent required. Prior experience in health care preferred. * Area of Interest:Clerical/Administrative;
* Pay Range:$18.00-$20.00;
* Work Status:9A to 2P;
* Employment Type:Part Time;
* Job ID:6074
Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.
Advancement Information Coordinator - Informati...
Medical records clerk job in Albany, NY
The Advancement Information Coordinator serves as the primary coordinator of all day-to-day gift processing and data entry activities for the Division of Advancement. The coordinator manages and prioritizes the daily work flow and ensure the accurate processing and reconciliation of all gifts and pledges in a timely manner. The coordinator is also the primary staff person responsible for updating constituent data. The coordinator follows established procedures and considers constituent intent to process data accurately, while looking for opportunities to update existing procedures that will improve efficiency and constituent interactions with the Division of Advancement and the University as a whole.
Primary Responsibilities:
Gift and Constituent Record Management
* Manage the process, workflow and handling for the recording and reconciliation of gifts, pledge payments, bequest intentions, life insurance gifts, charitable gift annuities, DAF expectancies and charitable trusts. Organize, index and archive digital and physical gift documentation.
* Gift entry into AIS database (Raiser's Edge NXT) to industry reporting standards and ensure they are appropriately reconciled with the business office.
* Outright gifts checks, stock gifts, credit card gifts and pledge payments.
* Pledges - single, multi-year, payroll deduction.
* Planned gifts - bequest intentions, life insurance, annuities and trusts.
* Matching gifts - Troubleshoot unlinked matching gifts.
* Adjustments - to previously entered gifts based on documentation received from the Foundation Business Office.
* Enter and oversee data/information updates into constituent records
* As needed demographic updates in response to requests from Advancement and other University staff.
* Regular updates to code student scholarship recipients.
* Develop an on-going program to verify and update biographical and employment data.
* Safeguard database integrity by setting and enforcing standards and controls to ensure uniformity of record keeping and execute and supervise the entry of confidential constituent data.
* Maintain database performance and usefulness by identifying and troubleshooting problems in data collection, coding, and uniformity.
* Test new processes and database upgrades within the Development ("test") environment before changes are implemented into Production environment.
* Secure the database by developing and enforcing policies, procedures, documentation and controls for all staff utilizing the database.
* Research data-related policies and best practices used by other institutions. Share discoveries with supervisor for implementation.
* Data-related nondisclosure agreements.
* FERPA policies.
* Perform step-down research via fee-based research tools (i.e. LexisNexis, LinkedIn) or University-wide databases including PeopleSoft on constituent biographical data.
* Flag potential major gift donors to the attention of the division's research team.
* Ensure new information is added to the database.
* Monitor public-facing email address where data updates are sent. Update the database as necessary and follow up to these requests if gathering more information if necessary.
* Maintain monthly GOLD 1844 Society member coding.
* Serve as subject matter expert for new CRM (Raiser's Edge NXT).
* Make recommendations for system optimization in the areas of constituent record management and gift processing.
* Build and maintain guides and best practice documents in the areas of gift processing and record management.
Data Import, Data Extraction and Phonathon
* Review imported records from the student database upon graduation. Create records for parents. Maintain mailing addresses, employment, and other biographic information.
* In coordination with Human Resources, update faculty/staff demographic data on a monthly basis ("HR Updates").
* Serve as liaison to phonathon manager for nightly credit card and pledge report reconciliation purposes. Monitor and track issues associated with our phonathon's reporting process and make recommendations to Annual Fund staff as needed.
Supervisory Responsibilities and Professional Development
* Directly supervise work-study students (one per semester).
* Attend national conferences and webinars to stay informed of current best practices in development and advancement services.
* Utilize resources such as CASE, the HEP matching Gifts database, the Fundsvcs listerserv and the Foundation Center while researching gift-processing issues.
* Other reasonable duties as assigned
Functional and Supervisory Relationships:
* Reports to the Director, Advancement Information
* Supervises the following positions: student worker/s
* May supervise employees as assigned (if no direct reports at time of filling position) none
Job Requirements:
* Ability to handle highly confidential information.
* Strong analytical skills, a commitment to customer service, and a respect for the importance of how confidential information is handled.
* Attention to detail, strong written and verbal communication skills, and excellent project management and organizational abilities.
* Applicants must address in their applications their ability to work with a culturally diverse population.
Requirements:
Minimum Qualifications:
* Bachelor's degree from a college or University accredited by the US Department of Education or internationally recognized accrediting organization.
* Experience with basic accounting principles and financial reporting and be able to interpret Council in Support of Education (CASE) and IRS regulations in addition to other. governing policies and procedures relating to the processing of charitable gifts.
* Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
* Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging relative to their role.
Preferred Qualifications:
* Experience working with relational databases.
Working Environment:
* Typical office environment
Additional Information:
Professional Rank and Salary Range: Advancement Information Coordinator, SL2, $51,261 - $55,000
Special Notes: Visa sponsorship is not available for this position. If you currently need sponsorship or will need it in the future to maintain employment authorization, you do not meet eligibility requirements. Additionally, please note that UAlbany is not an E-Verify employer.
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, or Clery Act, mandates that all Title IV institutions, without exception, prepare, publish, and distribute an Annual Security Report. This report consists of two basic parts: disclosure of the University's crime statistics for the past three years; and disclosures regarding the University's current campus security policies. The University at Albany's Annual Security Report is available in portable document format [PDF] by clicking this link **********************************
Pursuant to NYS Labor Law 194-A, no State entity, as defined by the Law, is permitted to rely on, orally or in writing seek, request, or require in any form, that an applicant for employment provide his or her current wage, or salary history as a condition to be interviewed, or as a condition of continuing to be considered for an offer of employment, until such time as the applicant is extended a conditional offer of employment with compensation, and for the purpose of verifying information, may such requests be made. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
THE UNIVERSITY AT ALBANY IS AN EO/AA/IRCA/ADA EMPLOYER
Please apply online via **************************************************************
Application Instructions:
Applicants MUST submit the following documents:
* Resume/CV
* Cover letter stating all the required minimum qualifications and any of the applicable preferred qualifications
* Contact information for three professional references
Note: After submitting your resume/CV, the subsequent pages give you instructions for uploading additional documents (i.e. cover letter etc.).
See the FAQ for using our online system. Please contact us if you need assistance applying through this website.
Returning Applicants - Login to your UAlbany Careers Account to check your completed application.
Closing date for receipt of applications: October 31, 2025
Medical Receptionist
Medical records clerk job in Saratoga Springs, NY
Job Description
MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Medical Receptionist to join our team.
Competitive salary with opportunities for performance bonus
Attractive benefits package including medical, dental, vision, life, and 401K with company match
Generous paid time off
Clear opportunities for professional development, career advancement, and increased compensation - through our Dedicated Career Path for Patient Care Coordinators
Do Meaningful Work, by:
Providing an outstanding patient experience and contributing to our 99% patient satisfaction score
Supporting our commitment to building healthier communities
Fostering a welcoming, inclusive, and engaging workplace with work/life balance and flexible scheduling
What You Will Bring:
With training, the ability to become proficient with scheduling software
An ability to work collaboratively in a team environment
A compassionate and patient-focused attitude
A strong focus on our core values - growth, service excellence, health and wellness, teamwork, character and compassion
Hourly Pay $19
Experience Needed:
Education: High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field preferred.
Professional: Previous experience in a healthcare setting is desirable.
MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.
Patient Service Representative
Medical records clerk job in Hudson, NY
Now Hiring: Patient Service Representative
Schedule: Monday-Friday 8:00 am-5:00pm
What is in it for you:
Benefits:
Medical, Vision & Dental Insurance
401K with Employer match
Paid Time Off
Paid Holidays
Employee Discount
Continuous Education
Compensation: $19.00 to $25.00 Based on experience
About US:
Hudson Dental Arts, in Hudson, New York, is a state-of-the-art dental facility serving the oral health needs of patients from all over upstate New York. Led by Kurt Froelich, DDS, the practice's warm, friendly staff treats patients like family. With a wide variety of general and cosmetic services, including orthodontics, implants, crowns, and veneers, patients of all ages have a plethora of options when it comes to improving their smiles. The practice offers high-quality care at affordable prices, so individuals and families can get the care they need. Patient education is a key part of the Hudson Dental Arts philosophy
Summary:
Hudson Dental Arts is currently looking for a Patient Service Representative to work in the Hudson, NY office. If you are looking to join a great team, have a background in the dental industry, are an outgoing and upbeat individual, who is extremely organized, able to work independently, and a go getter who enjoys working in a fast-paced high-volume environment - Apply Today!
What you will be doing:
Welcome and check-in patients according to office protocol, verifying and updating patient information.
Maintain a professional welcome area; keep area clear by ensuring trash is taken out, areas are clean, floors are free of debris and supplies are stocked.
Maintains front office supplies inventory and supply ordering via KanBan system.
Assist patients in filling out required forms.
Schedule, cancel, reschedule and confirm patient appointments as needed.
Maintains (EDR) electronic dental records, documentation, and files.
Endeavors to keep patients on schedule and communicates with provider(s) accordingly to make the most of provider and staff time.
Manage patient relations and resolve patient problems; escalate to Office Manager as needed.
Charge patients at time of treatment and present financial options. Answer any documentation or billing questions.
Discuss with patients the required insurance deductibles & co-pays, balances due, purchase of dental products. Enter payment details in the patient's ledger.
Make any necessary follow-up appointments or reminders to follow-up.
File insurance claims and track their progress.
Checks faxes and files reports and documents electronically.
Participates in the medical office emergency routine when required.
Maintain petty cash.
Perform office duties such as document filing, scanning, and copying.
Support Marketing efforts including requesting patient referrals.
Maintain facility and records in accordance with HIPAA regulations.
What you will need:
Dental Experience preferred.
Implant Experience preferred.
Outstanding customer service and interpersonal skills.
Excellent organization, time management, and multitasking abilities.
Excellent phone, written and in-person communication skills.
Knowledge of dental office front desk daily tasks and routine.
Knowledge of basic dental terminology and CDT codes.
Knowledge of dental insurance and billing.
Professional manner and appearance.
Computer literacy in basic applications like email and Microsoft Office.
To Learn More About Us: Hudson Dental Arts
Pay Range USD $19.00 - USD $25.00 /Hr.
Auto-ApplyRecords Management Specialist II
Medical records clerk job in Albany, NY
Employment Type: Full-Time, Mid-Level Department: Office Support CGS is seeking an experienced Records Management Specialist to provide administrative support for a large Federal agency initiative. CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.
Skills and attributes for success:
* Customer Service Excellence: Demonstrated ability to interact professionally and effectively with a wide range of individuals, providing high-quality support, resolving issues promptly, and maintaining a positive and empathetic approach to service delivery.
* Strong Organizational and Time Management Skills: Proven ability to manage records, files, and data systematically and accurately. Strong attention to detail and the ability to prioritize tasks effectively in a fast-paced environment.
* Adaptability with Technology: Comfortable working with electronic records systems and adapting quickly to new software or technological processes. A proactive attitude toward learning and implementing digital tools to enhance productivity.
* Training and Development Capabilities: Experience delivering training to colleagues or clients, with the ability to develop and write clear, engaging, and comprehensive training materials or instructional content.
* Effective Communication: Excellent written and verbal communication skills, especially in documenting procedures, communicating with team members, and supporting end-users or customers.
* Team-Oriented with Independent Drive: A collaborative team player who can also work independently, take initiative, and contribute to continuous improvement efforts.
Qualifications:
* Previous experience in a customer service role, with a strong focus on client satisfaction and support.
* Background in records or data management, including organizing, maintaining, and retrieving information efficiently.
* Proficiency in using current versions of Microsoft Windows and related applications (e.g., Microsoft Office Suite).
* Experience with electronic recordkeeping systems or document management platforms.
* Prior experience in training roles, including designing, writing, and facilitating training modules or instructional materials.
Ideally, you will also have:
* College Degree
Our Commitment:
Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client's specific needs. We are committed to solving the most challenging and dynamic problems.
For the past seven years, we've been growing our government-contracting portfolio, and along the way, we've created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.
Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.
We care about our employees. Therefore, we offer a comprehensive benefits package.
* Health, Dental, and Vision
* Life Insurance
* 401k
* Flexible Spending Account (Health, Dependent Care, and Commuter)
* Paid Time Off and Observance of State/Federal Holidays
Join our team and become part of government innovation!
Explore additional job opportunities with CGS on our Job Board:
*************************************
For more information about CGS please visit: ************************** or contact:
Email: [email protected]
#CJ
$45,000 - $65,000 a year
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Patient Services Coordinator III - Float
Medical records clerk job in Clifton Park, NY
Why Join Us?
Be part of a practice at the forefront of cutting-edge cancer care and advanced treatments
Access opportunities for professional growth and continuing education.
Work alongside a collaborative and compassionate team of experts dedicated to making a difference.
Enjoy the convenience of multiple locations throughout the Capital Region.
Contribute to groundbreaking clinical trials that shape the future of oncology care.
Discover your career potential with a practice dedicated to excellence and innovation.
Job Description:
Pay Range: $20 - $24 per hour
*This position will assist with covering multiple NYOH sites*
SCOPE:
Under direct supervision, responsible for scheduling patient appointments and tests in an efficient and timely manner. May include outside scheduling and/or surgical scheduling responsibilities.
Greets patients and their guests into the clinic in a prompt, courteous, and professional manner.
Serves as a liaison between patients and medical staff.
Supports and adheres to the New York Oncology Hematology Compliance Program, including the Code of Ethics and Business Standards.
Demonstrates an understanding of patient confidentiality to protect the patient and clinic/corporation. Adheres to confidentiality, state, federal, and HIPAA laws and patient records guidelines. Reference and uphold CORE values daily.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Verifies date of birth. Obtains all appropriate forms as required.
Answers incoming calls and messages related to scheduling; address callers' needs and directs to appropriate department if needed. Obtains and communicates messages in an accurate and timely manner.
Schedules new patients, patient referrals, and returning patients in computer system in accordance with physician and/or office guidelines.
Receives incoming referrals, creates account, obtains, and enters insurance information. Requests initial records, works with provider on determining appropriate time for appointment, schedules consult, mails out new patient packet (varies by site).
Initiates all prior authorization requests and completes documentation relating to referrals in patients' electronic medical records (EMR).
Communicates to patients all appointment details being scheduled and potential prep work needed, inquires about test specifics from necessary parties and gathers patient information as needed.
Adheres to scheduling template containing physician meetings, satellite schedule, rounding, and call coverage.
Prepares correspondence, memos, forms, and other typing as requested by supervisor.
Responsible for timely and effective processing of EMR orders, including timely completion of chart messages.
Works the bump list and no-show reports in a timely manner.
Monitors order queues as assigned to meet metrics designated by practice.
Cancels/reschedules appointments according to physician schedule changes; notifies appropriate personnel. Complies with no show process and policy.
Works closely with Front Office Supervisor & Nursing Supervisor to achieve optimal scheduling within the infusion room.
Responsible for meeting appropriate metrics and a checklist provided by supervisor.
Arranges for patients to have financial counseling as needed.
Covers for other front office functions as requested.
Required to float as needed and/or assist other sites remotely.
Performs other duties as assigned.
MINIMUM QUALIFICATIONS: High school diploma or equivalent required. Position is entry level and requires 0-3 years' experience preferably in a medical office setting. Knowledge of medical terminology and coding a plus. Must have excellent communication skills, written and verbal. Proficiency in Microsoft Office (Outlook, Word, Excel) required.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work may require sitting for long periods of time; also stooping, bending and stretching for files and supplies. Occasionally lifting files or paper weighing up to 30 pounds. Requires manual dexterity sufficient to operate a keyboard, calculator, telephone, copier and other office equipment. Vision must be correctable to 20/20 and hearing must be in the normal range for telephone contacts. It is necessary to view and type on computer screens for prolonged periods of time.
WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in an office environment. Involves contact with patients and public.
Auto-ApplyUnit Secretary
Medical records clerk job in Saratoga Springs, NY
Unit Secretary Location: Saratoga Hospital, 211 Church Street, Saratoga Springs, NY 12866 Employment Type: Full Time Shift/Schedule: varied days, 9:00 AM - 9:00 PM; every-other weekend rotation Department: Medical/Surgical/Hospice/Oncology Salary Range: $17.79#- $26.65#hourly based on experience and qualifications About Saratoga Hospital At Saratoga Hospital, we#ve built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach#creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people. About the Role We#re looking for a dedicated Unit Secretary to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you#ll be a vital part of our#team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. The Unit Secretary facilitates and communicates unit processes in coordination with appropriate members of the healthcare team. What You#ll Do Perform#clerical and non-clerical duties, greeting and directing customers, accurately transcribe#physician orders, schedule#tests, enter#charges, order#supplies and other duties as assigned.# Work with the Director and/or charge Nurse to facilitate efficient patient experience while coordinating#patient admissions, discharges and transfers.#Continuously seek opportunities to improve processes and support patient and staff satisfaction. Work with the Director to utilize#multiple data sources to manage the#four-hour collection and data input for the unit census decision support system. The Unit Secretary must demonstrate a commitment to a team approach, as evidenced by a supportive and positive attitude towards both internal and external customers.# Use hospital systems and tools to document care and support operations What You Bring High school diploma or GED equivalent required. Basic computer skills a must and a medical terminology certificate preferred. At#least 2 years# experience working in a public-facing, customer service role is strongly preferred. Strong communication and teamwork skills. Commitment to providing patient-first, high-quality service. Comfort working in a fast-paced, collaborative environment. Why Saratoga Hospital A caring, community-focused culture rooted in teamwork and trust Supportive leadership that invests in your development and well-being Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide. Opportunities to grow within the Albany Med Health System Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions Our Commitment We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you#re passionate about healthcare and community service#even if you don#t meet every qualification listed#we#d still love to hear from you. How to Apply Click the #apply# button to submit your resume and complete our online application. Applications are reviewed on a rolling basis#apply today and discover what makes Saratoga Hospital a special place to grow your career.
Unit Secretary
Location: Saratoga Hospital, 211 Church Street, Saratoga Springs, NY 12866
Employment Type: Full Time
Shift/Schedule: varied days, 9:00 AM - 9:00 PM; every-other weekend rotation
Department: Medical/Surgical/Hospice/Oncology
Salary Range: $17.79 - $26.65 hourly based on experience and qualifications
About Saratoga Hospital
At Saratoga Hospital, we've built a reputation for high-quality, compassionate care and a commitment to the health and well-being of our community. As part of the Albany Med Health System, we combine advanced technology with a deeply personal approach-creating a supportive environment for patients, staff, and providers alike. We believe that exceptional care starts with exceptional people.
About the Role
We're looking for a dedicated Unit Secretary to join our team and help us continue delivering the level of care our patients and families deserve. In this role, you'll be a vital part of our team, ensuring excellent service, collaboration, and patient outcomes in a fast-paced healthcare environment. The Unit Secretary facilitates and communicates unit processes in coordination with appropriate members of the healthcare team.
What You'll Do
* Perform clerical and non-clerical duties, greeting and directing customers, accurately transcribe physician orders, schedule tests, enter charges, order supplies and other duties as assigned.
* Work with the Director and/or charge Nurse to facilitate efficient patient experience while coordinating patient admissions, discharges and transfers. Continuously seek opportunities to improve processes and support patient and staff satisfaction.
* Work with the Director to utilize multiple data sources to manage the four-hour collection and data input for the unit census decision support system.
* The Unit Secretary must demonstrate a commitment to a team approach, as evidenced by a supportive and positive attitude towards both internal and external customers.
* Use hospital systems and tools to document care and support operations
What You Bring
* High school diploma or GED equivalent required.
* Basic computer skills a must and a medical terminology certificate preferred.
* At least 2 years' experience working in a public-facing, customer service role is strongly preferred.
* Strong communication and teamwork skills.
* Commitment to providing patient-first, high-quality service.
* Comfort working in a fast-paced, collaborative environment.
Why Saratoga Hospital
* A caring, community-focused culture rooted in teamwork and trust
* Supportive leadership that invests in your development and well-being
* Comprehensive benefits, including medical, dental, retirement plans, tuition assistance, and wellness programs. Click here to view our complete benefits guide.
* Opportunities to grow within the Albany Med Health System
* Located in beautiful Saratoga Springs, known for its vibrant community, outdoor recreation, and cultural attractions
Our Commitment
We are an equal opportunity employer and strongly encourage individuals of all backgrounds and experiences to apply. If you're passionate about healthcare and community service-even if you don't meet every qualification listed-we'd still love to hear from you.
How to Apply
Click the 'apply' button to submit your resume and complete our online application. Applications are reviewed on a rolling basis-apply today and discover what makes Saratoga Hospital a special place to grow your career.
Health Information Specialist I - Temporary
Medical records clerk job in Albany, NY
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
Position Highlights:
* Temporary Full-Time: Monday-Friday 8:00AM-5:00 PM EST
* Location: This role will be performed at one location (Albany, GA 31707)
* Comfortable working in a high-volume production environment.
* Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status.
* Documenting information in multiple platforms using two computer monitors.
You will:
* Receive and process requests for patient health information in accordance with Company and Facility policies and procedures.
* Maintain confidentiality and security with all privileged information.
* Maintain working knowledge of Company and facility software.
* Adhere to the Company's and Customer facilities Code of Conduct and policies.
* Inform manager of work, site difficulties, and/or fluctuating volumes.
* Assist with additional work duties or responsibilities as evident or required.
* Consistent application of medical privacy regulations to guard against unauthorized disclosure.
* Responsible for managing patient health records.
* Responsible for safeguarding patient records and ensuring compliance with HIPAA standards.
* Prepares new patient charts, gathering documents and information from paper sources and/or electronic health records.
* Ensures medical records are assembled in standard order and are accurate and complete.
* Creates digital images of paperwork to be stored in the electronic medical record.
* Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately.
* Answering of inbound/outbound calls.
* May assist with patient walk-ins.
* May assist with administrative duties such as handling faxes, opening mail, and data entry.
* Must meet productivity expectations as outlined at a specific site.
* May schedules pick-ups.
* Other duties as assigned.
What you will bring to the table:
* High School Diploma or GED.
* Ability to commute between locations as needed.
* Able to work overtime during peak seasons when required.
* Basic computer proficiency.
* Comfortable utilizing phones, fax machines, printers, and other general office equipment on a regular basis.
* Professional verbal and written communication skills in the English language.
* Detail and quality oriented as it relates to accurate and compliant information for medical records.
* Strong data entry skills.
* Must be able to work with minimum supervision responding to changing priorities and role needs.
* Ability to organize and manage multiple tasks.
* Able to respond to requests in a fast-paced environment.
Bonus points if:
* Experience in a healthcare environment.
* Previous production/metric-based work experience.
* In-person customer service experience.
* Ability to build relationships with on-site clients and customers.
* Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders.
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy.
Auto-ApplyCoder II (Clinic & E/M Coding)
Medical records clerk job in Albany, NY
**About Us** Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well. Our Core Values are:
+ We serve faithfully by doing what's right with a joyful heart.
+ We never settle by constantly striving for better.
+ We are in it together by supporting one another and those we serve.
+ We make an impact by taking initiative and delivering exceptional experience.
**Benefits**
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
+ Eligibility on day 1 for all benefits
+ Dollar-for-dollar 401(k) match, up to 5%
+ Debt-free tuition assistance, offering access to many no-cost and low-cost degrees, certificates and more
+ Immediate access to time off benefits
At Baylor Scott & White Health, your well-being is our top priority.
Note: Benefits may vary based on position type and/or level
**Job Summary**
The Coder 2 is skilled in three or more types of outpatient, Profee, or low acuity inpatient coding. The Coder 2 may code low acuity inpatients, one-time ancillary/series, emergency department, observation, day surgery, and/or professional fee, including evaluation and management (E/M) coding or profee surgery. For professional fee coding, team members in this job code are proficient for inpatient and outpatient, for multi-specialties. Coder 2 uses the International Classification of Disease (ICD-10-CM, ICD-10-PCS), Healthcare Common Procedure Coding System (HCPCS), including Current Procedural Terminology (CPT), and other coding references. These references ensure accurate coding and grouping of classification assignments (e.g., MS-DRG, APR-DRG, APC, etc.). The Coder 2 will abstract and enter required data.
The pay range for this position is $26.66 (entry-level qualifications) - $40.00 (more experienced) The specific rate will depend upon the successful candidate's specific qualifications and prior experience.
**Essential Functions of the Role**
+ Examines and interprets documentation from medical records and completes accurate coding of diagnosis, procedures and professional fees.
+ Reviews diagnostic and procedure codes and charges in the applicable documentation system to generate appropriate coding and billing.
+ Communicates with providers for missing documentation elements and offers guidance and education when needed.
+ Reconciles billing issues by formulating the rationale for rejecting and correcting inaccurate charges.
+ Works collaboratively with revenue cycle departments to ensure coding and edits are processed timely and accurately.
+ Reviews and edits charges.
**Key Success Factors**
+ Sound knowledge of applicable rules, regulations, policies, laws and guidelines that impact the coding area.
+ Sound knowledge of transaction code sets, HIPAA requirements and other issues impacting the coding and abstracting function.
+ Sound knowledge of anatomy, physiology, and medical terminology.
+ Demonstrated proficiency of the use of computer applications, group software and Correct Coding Initiatives (CCI) edits.
+ Sound knowledge of ICD-10 diagnosis and procedural coding and Current Procedural Terminology (CPT) procedural coding.
+ Ability to interpret health record documentation to identify procedures and services for accurate code assignment.
+ Flexibility and adaptability while also balancing requirements and regulatory and accreditation guidelines that are non-negotiables.
**Belonging Statement**
We believe that all people should feel welcomed, valued and supported, and that our workforce should be reflective of the communities we serve.
**QUALIFICATIONS**
+ EDUCATION - H.S. Diploma/GED Equivalent
+ EXPERIENCE - 2 Years of Experience
+ Must have ONE of the following coding certifications:
+ Cert Coding Specialist (CCS)
+ Cert Coding Specialist-Physician (CCS-P)
+ Cert Inpatient Coder (CIC)
+ Cert Interv Rad CV Coder (CIRCC) - Cert Outpatient Coder (COC)
+ Cert Professional Coder (CPC)
+ Reg Health Info Administrator (RHIA)
+ Reg Health Information Technician (RHIT).
As a health care system committed to improving the health of those we serve, we are asking our employees to model the same behaviours that we promote to our patients. As of January 1, 2012, Baylor Scott & White Health no longer hires individuals who use nicotine products. We are an equal opportunity employer committed to ensuring a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Unit Clerk
Medical records clerk job in Glens Falls, NY
Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a strong culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.
The unit clerk provides administrative support to the clinic staff, greets and assists patients with their appointments, and ensures the patients' charts are in order in accordance with Medicare and company policies and procedures.
Schedule: Part-time, 25-30 hours/week; Sundays off; no overnight shifts
Compensation: Pay range from $18-$22 per hour, depending on qualifications and experience
Benefits:
Comprehensive medical, dental and vision benefits
Life insurance provided at no additional expense to employee
Paid time off (PTO) including holidays
Extended Sick Bank (ESB) in addition to PTO - paid time for doctor appointments, sickness or medical leave
Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
Employee assistance program
Wellness program
Among others
Responsibilities
What You Can Expect:
Enters treatment information into the MIS.
Initiates, maintains, and completes the medical record.
Assists in other data related needs which may include entering episodes of care, responding to requests for data from the Network or DCI request.
Prepares meeting agendas and minutes as requested.
Maintains accurate treatment statistics, including treatment dates, hospital dates, no-show information, and information on absences. Provides reports to the nurse manager or area operations director.
May perform duties of receptionist including sorting and distributing mail, answering and routing phones calls, greeting and directing visitors, and other clerical duties.
Works with integrity; upholds organizational goals and values.
Reacts appropriately under pressure; accepts responsibility for own actions.
Uses equipment and materials properly; adapts to changes in the work environment.
Demonstrates attention to detail with accuracy and thoroughness.
Qualifications
Successful Candidates Bring:
Excellent communication skills
Demonstrated clinical excellence
Desire to collaborate with care teams
Ability to problem solve
Education/Training:
High school diploma or general education degree (GED) preferred.
One to three months related experience and/or training; or equivalent combination of education and experience.
Should have knowledge of Spreadsheet and Word Processing software.
DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.
DCI's Differentiator:
Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation's largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we're hiring in a clinic near you! ***************
DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities. If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or ************. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.
For more information about equal opportunity please see:
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Security Roles and Responsibilities can be reviewed at: *************************************
Auto-ApplyAppointment Clerk
Medical records clerk job in Gloversville, NY
Job Description
What does an Appointment Clerk do?
An Appointment Clerk works closely with health care providers and ensures that each person we support receives the medical care they deserve in a respectful and dignified manner. They will ensure that appointments are met, transporting the people we support to and from their appointments in a safe and timely manner.
Qualifications:
A High School Diploma or GED is required
At least one year of experience working with people with developmental disabilities is preferred.
Valid NYS Driver's License with 2 years of experience
What can The Arc Lexington offer you?
Competitive starting wages
Generous paid time off
Paid training
A complete, very low cost benefits package
Why work at The Arc Lexington?
The Arc Lexington always strives to be the best possible employer. This means going to great lengths to ensure it is a great place to work, a place where employees feel valued, nurtured and respected. Employees find fulfilling, meaningful careers at The Arc Lexington and enjoy being part of our family. The Arc Lexington employees have repeatedly voted us for several awards:
2013 - Albany Times Union Top Workplace Award
2014 - Voted #1 Large Workplace in the Capital District
2014 - Albany Times Union Top Workplace Award
2017 - Best Company to Work For in New York State
2022 - Albany Times Union Top Workplace Award & Times Union Meaningfulness Award
We hope you will join us in making a difference!
Apply Today!
The Arc Lexington provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, physical or mental disability, genetic information, predisposition or carrier status, marital status, military or veteran status or any other status protected by applicable laws ("each a "Protected Characteristic"). This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Posted by ApplicantPro
Patient Service Representative
Medical records clerk job in Jackson, NY
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a
Patient Service Representative
,
you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
Greet and register patients in a friendly and service-oriented manner.
Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
Collect and log all co-pays and fees
Answer/transfer incoming phone calls.
Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
Coordinate with the back-office staff for timely and effective care of patients
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
You Are:
Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
To Ensure Success In This Role, You Must Have:
High School Diploma or GED
Intermediate to advanced computer skills
Strong multitasking and communication skills
Experience providing exceptional customer service
Medical terminology knowledge and recent medical/radiology office experience is preferred.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
Medical Billing Clerk
Medical records clerk job in Hudson, NY
Smart Staffing Group, Inc. is seeking an expert medical billing clerk for an urgent care center located in the Hudson Valley. As a medical biller, you will take all of the data provided on a patient and use it to submit claims for reimbursement and collect payment for the services provided.
Day-to-day responsibilities include, but are not limited to:
Working directly with the insurance company, healthcare provider, and patient to get a claim processed and paid
Reviewing and appealing unpaid and denied claims
Handling collections on unpaid accounts
Managing the facility's Accounts Receivable reports
Skills and Qualifications:
***Must be able to perform an average of 100 claims per day***
Experience in filing claim appeals with insurance companies to ensure maximum entitled reimbursement.
Familiarity with medical terminology.
Strong computer skills including practice management software, word processing and spreadsheet applications, with a minimum of 40 wpm typing speed
Job Type: Full-time
Required education:
High school or equivalent
Required experience:
Medical Billing: 2 years
License or certification:
Medical Billing Certification (optional)
Pay Rate: $33,500/year
Patient Service Representative
Medical records clerk job in Albany, NY
Job Description
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
*Spanish Speaking Preferred
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
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Medical Receptionist
Medical records clerk job in Princetown, NY
Discover Better Health Careers with Rendr!
Who We Are
Rendr is the leading primary care focused, multi-specialty medical group dedicated to serving the Asian community in New York City. We strive to provide world-class, value-based health care with kindness at more than 100 clinical offices throughout Brooklyn, Manhattan, Queens, Staten Island, and Nassau County.
Why Join Rendr?
Opportunities for professional growth and development.
Competitive salary and benefits package.
(Salary is based on previous experience and years of service.)
Join a team that values employee, embraces diversity, and is committed to making a meaningful impact within our communities.
Benefits We Offer:
(eligibility based on hours with Rendr)
Medical, Dental, and Vision Insurance
401k with Company Match
Paid Time Off
Paid Holidays/ Floating Holiday(s)
Commuter Benefits
Health Savings Account/ Flexible Spending Account/ Dependent Care Account
Job Overview:
Medical receptionists are responsible for providing a great first impression of Rendr by warmly welcoming patients to the practice and providing exceptional customer service throughout the visit.
Essential Functions:
Warmly greet and direct patients, vendors, and visitors as they enter the practice.
Schedule new appointments and coordinate follow up appointments.
Process insurance information to determine patient eligibility and collect copays accurately.
Check-in patients upon arrival and assist with completion of paperwork when needed.
Address questions specific to insurance benefits and coverage and escalate questions to Billing Team when appropriate.
Check/prepare lab or imaging reports.
Verify accuracy of patient information and make appropriate changes or updates in records.
Conduct follow-up reminder calls to patients when needed.
Answer phone calls and handle all inquiries in a prompt and professional manner.
Help patients in distress by responding to emergencies.
Handle sensitive and confidential patient data appropriately.
Other related duties as assigned by office manager.
Qualifications:
Highschool diploma or equivalent preferred.
Bilingual in English and Chinese required.
Excellent verbal, written, and interpersonal communication skills.
Strong sense of accountability.
Dedication to patient satisfaction and safety.
Adaptability and flexibility able to work in different offices.
Ability to work independently and in a team environment.
Strong organizational skills with ability to manage competing priorities.
EMR system familiarity preferred.
Rendr is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
We look forward to reviewing your application and exploring the possibility of you joining our team!
JOB CODE: 1000843
Representative II, Customer Service - New Patient Care
Medical records clerk job in Albany, NY
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Medical Secretary - Rehabilitation & Wellness Center (Entry Level, Flexible Scheduling Options for Per-Diem Positions)
Medical records clerk job in Queensbury, NY
The Impact You Can Make
The Medical Secretary manages the reception function of the office / practice in a professional manner, accommodating the patient, physician, and resources available.
Team Impact
Greet patients and ascertain all required documentation is on file, and accurate, obtaining history from new patients: and greet visitors, salespersons, determine nature of business and physician availability.
How You Will Fulfill Your Potential
Responsibilities
Screen calls, using mature judgement to determine callers needs, referring to nurse or physician if necessary.
Schedule appointments, and make follow up appointments for other services on behalf of patient.
Greet patients and ascertain all required documentation is on file, and accurate, obtaining history from new patients: and greet visitors, salespersons, determine nature of business and physician availability.
Prepare and maintain patients charts, ensuring all pertinent documentations are filed
Sort incoming mail, including lab or tests results, routing appropriately and promptly.
Review patients financial and/or insurance information, preparing appropriate referrals or other 3rd party forms and documents. Contacts insurers to secure referrals on behalf of patient.
Education/Experience:
Successful completion of high school or has a high school equivalency diploma
Previous clerical/office training and/or education with medical terminology preferred
Skills/Abilities:
Ability to effectively communicate with patients, staff, students, and physicians.
Ability to provide excellent customer service to a variety of people.
Ability to promote and work in a team setting.
Possess strong skills in:
Computers
Problem solving
Multi-tasking
Prioritizing
Licenses/Certificates/Registrations:
None required
Salary Range
The expected base rate for this Glens Falls, New York, United States-based position is $18.00 to $23.59 per hour. Exact rate is determined on a case-by-case basis commensurate with experience level, as well as education and certifications pertaining to each position which may be above the listed job requirements.
Benefits
Glens Falls Hospital is committed to providing our people with valuable and competitive benefits offerings, as it is a core part of providing a strong overall employee experience. A summary of these offerings, which are available to active, full-time and part-time employees who work at least 30 hours per week, can be found here.
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