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Medical records clerk jobs in South Carolina - 432 jobs

  • Reimbursement Specialist - Hospice

    Medical Services of America 3.7company rating

    Medical records clerk job in Lexington, SC

    Hospice Reimbursement Group, a division of Medical Services of America Inc., is currently seeking experienced Full-Time Hospice Reimbursement Specialist for our corporate office in Lexington, SC. MSA offers competitive pay and excellent benefits 40 hours paid time off during the first year of employment Medical, Vision & Dental Insurance Company paid life insurance 401(k) retirement with a generous company match Opportunities for advancement Other great benefits This person will be responsible for submitting and re-billing claims Submits claims for all pay sources and locations as assigned. Tracks reasons for unpaid claims and re-bills claims as necessary. Files electronic and/or written appeal requests in a timely manner. Works with locations to resolve any issues that may affect billing. Job Requirements High School Diploma or General Education Degree (GED) required. Previous hospice reimbursement experience preferred. Previous medical office billing/collection experience preferred. MSA is an Equal Opportunity Employer
    $32k-44k yearly est. 4d ago
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  • Public Information Coordinator #2586 (Readvertised-Previous Applicants Need Not Apply)

    Trident Technical College Foundation, Incorporated 3.9company rating

    Medical records clerk job in Charleston, SC

    Make a difference as you help others realize their goals and dreams through education. This position is part of a dynamic, cohesive marketing team that communicates to various stakeholders of Trident Technical College. This position requires a bachelor's degree in journalism, communications or equivalent four-year degree and a minimum of two years experience in a position related to the development and dissemination of marketing materials. Position is responsible for coordinating a wide range of institutional marketing functions including the development, placement and management of advertising, Web and social media messages, public and press relations, publications and other promotional activities. Position manages marketing communications needs of designated internal clients and committees with the aim of recruiting students and communicating relevant information to various stakeholders of the college. Employee must possess strong skills in writing, editing, communications and organization, and be extremely organized and motivated. Employee must be proficient in the use of MS Office Suite and other electronic communications systems and procedures. This position requires a bachelor's degree and experience related to the development and dissemination of informational material. Preferred candidate will have a bachelor's degree in journalism, communications, or related area plus two (2) years experience related to the development and dissemination of informational material.Candidate must possess strong writing, editing, communications, and organization skills and be highly organized and motivated. Employees must be proficient in using MS Office Suite and other electronic communications systems and procedures. Experience with social media, video editing, and professional camera operation is a plus. Strong vision, initiative, and solid copywriting and copy editing skills for media, including print, Web, and broadcast, are a plus. The ability to coordinate the work of others, communicate effectively, and establish and maintain positive working relationships is essential. Working experience and expert knowledge of the Associate Press Stylebook are also a plus. Applicants MUST complete the online SC State Jobs Employment Application. To fully evaluate qualifications, some positions may require submission of unofficial transcripts with the application. Only complete applications are considered. For assistance, contact TTC Human Resources at ************. Faculty positions require the submission of related unofficial transcripts with the application and may include any required certifications. Upon hire, Official transcripts/certifications are required. Staff positions where a degree may be substituted for the related work experience must submit unofficial transcripts related to the position with the application and/or certifications. Upon hire, Official transcripts/certifications are required. Unofficial transcripts may be uploaded to the application, mailed to TTC Human Resources, PO Box 118067 Charleston, SC 29423), or faxed to ************ or emailed in PDF format to ************************** by the deadline date and time. Employment applicants may be subject to a background check. Failure to consent to a background check will remove your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA). Trident Technical College is an equal opportunity institution and does not discriminate in the admission or employment on the basis of race, gender, color, national or ethnic origin, age, religion, disability, marital status, veteran status, sexual orientation, gender identity, or pregnancy.
    $34k-42k yearly est. Easy Apply 20d ago
  • Medical Records Specialist

    Bewellathome

    Medical records clerk job in Columbia, SC

    The incumbent is responsible for compiling, maintaining and retrieving medical records while adhering to medical records standard of confidentiality. This individual will assist with developing, organizing, implementing and maintaining health information systems for accurate storage and retrieval of medical information in accordance with the standards of the Lutheran Hospice, accrediting and regulating agencies.
    $23k-30k yearly est. 1d ago
  • ROI Medical Records Specialist - On Site

    MRO Careers

    Medical records clerk job in Hartsville, SC

    The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* TASKS AND RESPONSIBILITIES: Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Answer phone calls concerning various ROI issues. If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database. If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office. Logs medical record requests into ROI On-Line database. Scans medical records into ROI On-Line database. Complies with site facility policies and regulations. At specified sites, responsible for handling and recording cash payments for requests. Other duties as assigned. SKILLS|EXPERIENCE: Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required. Demonstrates the ability to work independently and meet production goals established by MRO. Strong verbal communication skills; demonstrated success responding to customer inquiries. Demonstrates success working in an environment that requires attention to detail. Proven track record of dependability. High School Diploma/GED required. Prior work experience in Release of Information in a physician's office or HIM Department is a plus. Knowledge of medical terminology is a plus. Knowledge of HIPAA regulations is preferred. *This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned. MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.
    $23k-30k yearly est. 7d ago
  • Medical Records Technician (Florence County, SC) 6224

    Advantmed 3.6company rating

    Medical records clerk job in Florence, SC

    Advantmed is hiring enthusiastic Medical Records Technicians! This is a great "foot-in-the-door" position for those looking to be involved in the emerging Healthcare & Technology industry. At Advantmed, our mission is to improve the healthcare system by ensuring appropriate, quality care, and eliminating unnecessary costs. Advantmed is a privately held company founded in 2005 and composed of over 1,800 seasoned professionals aligned by one common goal: to meet our clients' evolving needs with accuracy, efficiency, and transparency. We would love to have you join our team of dedicated professionals! We encourage you to visit the details of the role by watching the video available at the following link: Medical Records Technician Our Medical Records Technicians receive company-provided laptops and portable scanners to travel to various medical facilities and hospitals for scanning patient medical records. Duties and Responsibilities: Maintain a record system for patient information and gathering documents. Use electronic systems to properly collect, organize, and manage data. Ensure medical records are organized, accurate, and complete. Create digital copies of paperwork and store records electronically. File paperwork/reports quickly and accurately. Ensure HIPAA standards are met. Follow all confidentiality guidelines, rules, and procedures. Interact with medical staff, healthcare providers, and other medical personnel. Ability to lift and carry up to 25 pounds. Additional Good-to-Have Qualifications: Previous work experience in a healthcare setting, such as a hospital, clinic, or medical office dealing with medical charts. Proficiency in Electronic Health Records (EHR) / EMR systems such as Epic, Cerner, Meditech, etc. Intermediate knowledge of medical chart structure, content, and medical terminologies. Familiarity with Word, Excel, and Outlook for documentation and communication. Ability to operate and troubleshoot common issues with printers and scanners. Strong verbal and written communication skills for interacting with healthcare professionals. Requirements Must-Have Qualifications: Valid driver's license and clean motor vehicle record. Have a car and active insurance in their name (Candidates must provide registration documentation). Willing to drive up to 60-80 miles or more (round-trip). Internet access at home. Basic PC and office equipment skills. Applicants must be available from 08:00 am to 05:00 pm respective time zone to visit required facilities. Pay Rate: $18-$21 per hour or $3 per record, whichever is higher Paid semi-monthly based on total hours worked or total records retrieved during the work period (whichever is higher). Paid mileage, reimbursement for some travel expenses, paid $50 (daily) Food Allowance, when traveling out of state & paid Flight + Hotel + Rental (if required). This is a part-time, seasonal position, with the potential for extension based on project requirements and needs
    $18-21 hourly Auto-Apply 25d ago
  • Coder II

    MUSC (Med. Univ of South Carolina

    Medical records clerk job in South Carolina

    The coder/abstracter is responsible for accurate code assignment of all inpatient, outpatient, and emergency service diagnoses, procedures and conditions as indicated in the patient medical record. Classification systems include ICD-10 and CPT edition, and all coding is in accordance with official coding guidelines from the American Medical Association, the American Hospital Association, and the American Health Information Management Association. All work is carried out in accordance with the Health Information Management Department and MUSC approved policies and procedures. Entity Medical University Hospital Authority (MUHA) Worker Type Employee Worker Sub-Type Regular Cost Center CC002307 SYS - Hospital Coding Pay Rate Type Hourly Pay Grade Health-25 Scheduled Weekly Hours 40 Work Shift The coder/abstracter is responsible for accurate code assignment of all inpatient, outpatient, and emergency service diagnoses, procedures and conditions as indicated in the patient medical record. Classification systems include ICD-10 and CPT edition, and all coding is in accordance with official coding guidelines from the American Medical Association, the American Hospital Association, and the American Health Information Management Association. All work is carried out in accordance with the Health Information Management Department and MUSC approved policies and procedures. Additional Job Description Coding credential from AHIMA and or AAPC is required. If you like working with energetic enthusiastic individuals, you will enjoy your career with us! The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need. Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
    $39k-55k yearly est. 5d ago
  • Coding Specialist

    Hopehealth, Inc. 3.9company rating

    Medical records clerk job in Florence, SC

    Under the direction of the Coding Manager, performs various duties to accurately interpret and code for physician services. Education and Experience: * High School Diploma or GED required. Associate degree preferred. * Must hold CPC or CRC credentials thru AAPC with a preferred minimum of two years' experience with CPT/ICD10/HCPCS coding of physician services. * Knowledge of insurance industry and medical terminology/anatomy required. Required Skills / Abilities: * Good oral and written skills. * Detailed oriented with strong organizational skills. * Ability to be flexible with changing priorities, work volume, procedures, and variety of tasks. * Demonstrates the ability to work in a high pressure environment * Strong active listening skills, attention to detail, and decision-making skills are required * Pleasant, friendly attitude with the ability to adapt to change is essential * Superior problem- solving abilities is required * Ability to collaborate with all departments * Possess the ability to work with patients, clinical, non-clinical staff and providers from a variety of backgrounds and lifestyles while maintaining a non-judgmental attitude. * Possess excellent customer service skills and be well organized. * Ability to communicate effectively utilizing both oral and written means. Ability to handle various tasks simultaneously while working efficiently, effectively, and independently * Must be comfortable taking direction from Leadership Supervisory Responsibilities: * None Essential Job Functions: These essential job functions are required of the Certified Coding Specialist based upon departmental and organizational guidelines, processes, and/or policies. It is the Certified Coding Specialist's responsibility while working to ensure excellence in service for the internal and external customers. * Review assigned charts for correct ICD10 and CPT coding. * Interprets progress note and diagnostic reports to determine services provided and accurately assign CPT and ICD10 coding to those services. * Work with team members to educate Revenue Cycle staff on proper coding. Work in coordination with the Revenue Cycle Department for coding issues relating to claim processing. * Must maintain coding credentials thru AAPC. * Ability to research coding questions in order to remain compliant with third party and regulatory guidelines. * Perform other assigned duties. Position Category: Certified Coding Specialist I * Candidate has no previous medical billing or insurance industry experience * Candidate has no previous coding experience Certified Coding Specialist II * Candidate has less than 5 years of medical billing or insurance industry experience and/or * Candidate has less than 5 years of medical coding experience Certified Coding Specialist III * Candidate has more than 5 years of medical billing or insurance industry experience and/or * Candidate has more than 5 years of medical coding experience Physical Requirements: Must be able to lift 30 pounds. Vision and hearing corrected to within normal limits is required. Must have manual dexterity to key in data; utilize computer, grab, grip, hold, tear, cut, sort, and reach.
    $36k-44k yearly est. 7d ago
  • Student Records Coordinator

    ECPI University

    Medical records clerk job in Greenville, SC

    This position will work at ECPI University's Greenville, SC campus located at 1001 Keys Dr Suite 100, Greenville, SC 29615. Transform your Career at ECPI University Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor's and Master's Programs. Our culture is to prioritize our students' success through the support of our dynamic team and industry focused curriculum. Visit *********************** to learn more about how you can help people improve their lives through education. Position Summary The Student Records Coordinator supports the University Office of the Registrar and serves as the manager of all student academic records at the campus locations. Responsibilities Support and implement the student records management policies for the University Office of the Registrar. Accurately perform academic data entry and verification within the University's CampusNexus student data management system to include course registration, grading, class rosters, transcript request processing and education verifications. Accurately process all student changes in a timely fashion to maintain data integrity in the student academic record. Provide data to Campus Administration assist in local academic planning, enrollment management and other areas as needed. Monitor students' academic progress through reporting to verify the accuracy and timeliness of all academic record entry. Work with local academic leadership to ensure graduate students have met program requirements and according to established graduation eligibility, ensuring all graduates are processed expeditiously. Education/Experience A minimum of an associate's degree from an accredited college or university; Bachelor's degree preferred. 2- 3 years of experience as an Administrative Assistant; 4- 5 years preferred. Any equivalent combination of education and experience. Skills/Abilities Proficiency in Microsoft Office Proficiency in CampusNexus student database preferred. Well-developed oral and written communication skills. Excellent organizational and analytical skills. Flexibility to learn new methodologies, technologies and systems. Ability to handle a high pressure environment with significant timeline pressures. Able to interact with employees, potential students and outside contacts of all levels, providing excellent customer service. Ability to work independently and with a team as well as with various constituents Benefits of Employment ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click HERE. Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.
    $34k-47k yearly est. 60d+ ago
  • Records Clerk

    Staff Careers

    Medical records clerk job in Greenville, SC

    As a member of the Information Governance Department, the Records Clerk provides high quality records related support. Maintains positive working relationships with clients, attorneys and support staff. Adheres to strict confidentiality, timeliness and accuracy of all related work. ESSENTIAL FUNCTIONS: Maintains and secures records in accordance with established Firm policies and procedures. Receives and processes files for central filing and off-site storage. Assembles files in chronological order and maintains a neat and orderly file room. Researches the location of folders and documents upon the request of designated office management. Assists in the conversion of incoming lateral client/matter files into the Firm wide records management system. Manages the inventory of files in off-site storage and facilitates all transfers by indexing and overseeing the pickup of boxes. Handles file retrieval requests via RIM application, phone or e-mail for central file room and off-site storage. Maintains records equipment, materials and supplies and informs the IMC department of any supply needs or equipment repairs. Regularly works with standard file boxes weighing up to 40 pounds. Assists in the implementation of future records initiatives including software and process changes. ADDITIONAL FUNCTIONS: May assist as a back-up in front desk, greeting clients, answering in-coming calls, etc. Other duties and projects, as assigned. QUALIFICATIONS (EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES): Education: High school diploma or equivalent required. Experience: 1-2 years of prior experience in a law firm preferred. Knowledge, Skills, & Abilities: Ability to handle lifting of file boxes weighing up to 40 pounds. Prior office clerical experience with photocopying, faxing and scanning. Ability to write, read and edit documents. Microsoft Office, specifically Microsoft Excel, any RIM software applications, IGovern, iManage, ICE, Iron Mountain etc., is also helpful. Professional appearance and team player. Strong communication skills. WORK ENVIRONMENT & PHYSICAL DEMANDS: This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. PHYSICAL REQUIREMENTS Medium Work: Exertion of physical strength to lift, carry, push, pull, or otherwise move objects 20 to 50 pounds frequently, and/or greater than negligible up to 10 pounds. VISUAL ACUITY Worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. DISCLAIMER Fox Rothschild LLP is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. The above is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and is not to be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform, and the employee may be required to perform additional duties. Additionally, management reserves the right to review and revise the job description at any time. Employment with the firm is at-will. Employees must be able to satisfactorily perform all of the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause an undue hardship or a safety concern, the individual may not be eligible for the position. Equal Opportunity Employer - vets, disability
    $24k-33k yearly est. 21d ago
  • Medical Records Clerk

    HMR Veterans Services 4.2company rating

    Medical records clerk job in Walterboro, SC

    Are you interested in making a difference and impacting the lives of our Nation's Heroes? Come Work With America's Heroes Where it is Our Honor to “Serve Those Who Served!” Apply to HMR Veteran's Services! Benefits Include: 401(k) matching Medical, Dental, and Vision Insurance (Health Insurance) Employee Assistance Program PTO (Paid Time Off) Paid Maternity Leave Tuition Assistance Program Free Life Insurance* And Much, Much More! Key Qualifications: Associate's or Bachelor's degree in Health Information Management, Medical Records Administration, or a related field high preferred. Minimum, three (3) years of experience in medical records or health information management, preferably in a long-term care or healthcare setting. In-depth understanding of federal and state regulations related to medical records, HIPAA compliance, and long-term care documentation standards. Strong organizational, analytical, and communication skills with the ability to manage confidential information accurately and securely. Ability to collaborate effectively with nursing and administration teams to ensure complete and compliant recordkeeping. Responsibilities: The Medical Records Clerk is responsible for establishing, implementing, and maintaining an effective health information management system that ensures compliance with all applicable federal and state laws, regulations, survey guidelines, and professional standards of practice. This position upholds the facility's policies and procedures governing medical records and health information to ensure accurate, complete, and confidential documentation of resident care.
    $23k-30k yearly est. 60d+ ago
  • Records Management Clerk, Digital Processing Support CL102/01110A

    Prosidian Consulting

    Medical records clerk job in Aiken, SC

    ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Energy & Sustainability | Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals nationally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin and efficiency), and are aligned at the intersections of assets, processes, policies and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description «ProSidian_Seeks_a__Job_title» headquartered near «Located_In» «to_support_an_engagement_for_» «Sector» Clients «Summarize_Client_and_Client_Environment» This «FTPTContract» position currently best aligns with the «Labor_Category» Labor Category and ideal candidates exhibit the ability to visualize, analyze, and convert data and experiences to meet performance challenges while confidently engaging in productive “Jugaad” and dialogue targeting mission success. ProSidian Team Members work to «Generalize_What_The_Project_Is_About__W» «The_Ideal» «Job_Overview» • Work from standard and special office procedures, clerical training, job knowledge and supervisory direction. • Perform administrative or clerical functions. • Receive, sort, file, check, correct, stamp, and log a wide variety of documents such as memoranda, letters, computer runs, control and transfer sheets, forms, etc. • Establish and maintain filing systems. • Operate computer to input, update or change data. • Establish and maintain logs and files on activities and prepare reports as required or directed. • Duplicate and file information and distribute to appropriate areas. • Check, edit and assign codes to a variety of documents as required to ensure standards are maintained. • Receive material from other departments or groups in the form of documents, fax, reports, manuals, etc. • Maintain a current file on all data received, ensuring that proper records are kept. • Answer telephone, take messages, relay or record information received, and distribute or file information to appropriate file or party. • Operate or use equipment such as computers (including software), multi-functional devices, fax machines, , copiers, telephone equipment, and other related office equipment and supplies. • Normal work location for this position will be an office building/trailer, but may be assigned to work in a process facility. Job Specific Duties include: • Operating optical document scanning equipment, barcode reader, multi-functional device, and use associated software to digitize records (e.g., scan to PDF format) • Audit completed procedures by visually verifying documents for completeness, proper correction methods and manager/supervisor signature • Preparing inactive records for interim storage • Organizing, storage and indexing records awaiting shipment to records administration and entering data into records database • Indexing inactive records into the Electronic Database • Arrange shipment of boxed records to Records Administration • Ensure all required documentation is assembled and transferred with the appropriate transfer package • Assemble and distribute reports Qualifications REQUIRED QUALIFICATIONS: • U.S. Citizen • Must pass SRS drug and alcohol screening and have had no previous record of drug or alcohol-related convictions. EDUCATION: • High School Diploma or equivalent. Some college preferred. EXPERIENCE / SKILLS: • Minimum typing skills - thirty-five (35) words per minute • Proofreading and distributing documents maintaining 89% • accuracy • Basic computer skills (working knowledge of computer programs - Word, Excel, Adobe, etc.) • Ability to operate optical scanning equipment and use related support software for digitizing records WORK HOURS: • Liquid Waste Organization (LWO) utilizes various work schedules; including but not limited to 5/8s (8 hours/day; five days per week), 4/10s (10 hours/day; four days per week), and a 9/80s (9 hours/day, five days on week A and 4 days on week B). Work week excludes holidays. Each workday has a 30-minute lunch. • Normal work location for this position will be in an office building or office trailer, File Storage trailer, but may be assigned to work in a process facility on a part time basis. AREA SECURITY ACCESS: No security clearance is required. Additional Information CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ------------ ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public, and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom
    $24k-33k yearly est. 60d+ ago
  • Representative II, Customer Service - New Patient Care

    Cardinal Health 4.4company rating

    Medical records clerk job in Columbia, SC

    **_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution **_Work Schedule_** 8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote) **_Job Summary_** The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism. **_Responsibilities_** + Serves patients over the phone to initiate their first order of diabetes testing supplies and related products. + Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process. + Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed. + Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations. + Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month. + Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals. + Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues. + Documents all interactions and maintains detailed notes in the company system for continuity and compliance. + Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies. + Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams. **_Qualifications_** + 1-3 years of customer service experience in a call center environment, preferred + High School Diploma, GED or equivalent work experience, preferred **_What is expected of you and others at this level_** + Applies acquired job skills and company policies and procedures to complete standard tasks + Works on routine assignments that require basic problem resolution + Refers to policies and past practices for guidance + Receives general direction on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Anticipated hourly range:** $15.75 per hour - $18.50 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible. _The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._ _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $15.8-18.5 hourly 33d ago
  • Central Characterization Program (CCP) Records Analyst I/II/III at SRS

    Salado Isolation Mining Contractors

    Medical records clerk job in Aiken, SC

    Central Characterization Program (CCP) Records Analyst I/II/III at SRS (154) Requisition ID **154** - Posted - **BI-RE Records Program Support** - **Aiken, SC, US - SRS** - **Administrative**  **Be part of the nation's only repository for the disposal of nuclear waste known as Transuranic (TRU) waste.** Salado Isolation Mining Contractors, LLC (SIMCO), managing and operating contractor of the Waste Isolation Pilot Plant (WIPP) is currently seeking a qualified individual to serve as a **_Central Characterization Progam (CCP) Records Analyst I/II/III_** and join our team located in Savanah River (SRS), South Carolina. **Responsibilities** This position will report to the WIPP Records Program Manager and support implementation of federal, Department of Energy (DOE), state, and WIPP's Records Management Organization (WRMO) requirements regarding the creation, receipt, approval, processing, distribution, use, configuration control, storage, retrieval, retention, and disposition of electronic and hard copy sensitive unclassified documents and records. Will manage the incoming and outgoing communication documents and records for all WIPP departments and organizational managers in the active stage of their lifecycle. Upload documents into the Electronic Documents and Records Management System (EDRMS) and establish electronic relationships in support of configuration control. Will participate in and/or lead efforts associated with WRMO tools migrations, enhancements, or implementation of electronic records management program. The successful candidate will have wide-ranging experience, and use professional concepts and WIPP objectives to resolve complex issues in creative and effective ways. Will develop resolutions to complex problems that require the frequent use of creativity and where analysis of situations or data requires an in-depth evaluation of variable factors. Work is accomplished without considerable direction. May exert significant latitude in determining objectives of assignment, and determine the methods and procedures needed for new assignments. Role Expectations: + Self-motivated with strong attention to detail. + Wide range of computer skills to include implementation of requirements or enhancements for Records Management-related applications. + Ability to solve issues or problems based on experience, professional concepts, and organizational objectives. + Ability to deliver clear and concise communications to employees, managers of all levels. + Knowledge using Documentum and other Records Management tools. + Work in a configuration management environment. + Work in records management required to satisfy DOE regulatory, legal, and contractual requirements, RCRA and NMED requirements/activities directing program team to furnish complete historical records of project operations. + Advanced knowledge of document control work processes with CCP project and generator site Team. + Support of all CCP Document Control/Records Management (DC/RM) Program activities and personnel. **Job Duties** + Safety and security are a primary responsibility for all WIPP employees. Maintains required safety and security training, assures safety and security compliance, and makes safety and security an integral part of every task, including taking the necessary steps to stop work if continuing the job is unsafe or compromises security. + Provide guidance and recommendations to customer organizations on procedures and processes. + Identify and implement process improvement initiatives. + Resolve issues or challenges associated with managing information in sensitive and unclassified environment. + Foster a mutually respectful and inclusive work environment that is free from discrimination and harassment. + Demonstrate understanding of Records Management regulations and drivers and methods to ensure compliance to ensure compliance in the processing records in an compliant Electronic Content Management System. + Develop positive customer relationships and provide exceptional customer service. + Coordinate work activities and processes effectively with project team members. + Demonstrate knowledge in records management requirements to manage records pertaining to the Resource Conservation and Recovery Act and the New Mexico Environment Department. + Perform configuration management requirements as they relate to document control and records management. **Minimum Requirements** _These requirements must be met to be considered for this posting. Uploaded resumes and completed applications are the means of determination._ - Associate's degree with two (2) years of office/clerical experience, or - High School Diploma or Equivalency with four (4) years of office/clerical experience is required. _Must be at least 18 years of age; U.S. citizenship is required except in limited circumstances. See DOE Order 472.2 for additional information._ **Preferred Requirements** - WIPP or DOE-related experience. **What We Offer** + Medical, dental and vision insurance: + Coverage on date of hire + Surgical concierge service + EAP services including wellness plans, estate planning, financial counseling and more + Modern work arrangements to include 4-day workweeks (four 10-hour days)* + Relocation assistance* + Shuttle commuter service from the local areas + Paid time off (PTO) and paid holidays + Tuition reimbursement program + On-site fitness center and other wellness support including some public gym membership reductions + Company paid short term disability + Company paid life insurance (1x annual salary) + Pension plan that provides monthly annuity after retirement and 401(k) with .50 matching up to 6% + Voluntary benefits of: + Accident, Critical Illness, and Hospital Indemnity + Long-term disability program + Health and Flexible savings accounts + Life and accidental death and dismemberment insurance _*These benefits vary by position._ Non-exempt grade level(s) 24-27. Minimum salary $53,509 per year of a larger salary range --the specific salary offered to a candidate will be influenced by a variety of factors, particularly the candidate's relevant experience and education. **Equal Opportunity** _Equal employment opportunity, including veterans and individuals with disabilities._ _If you are an applicant with a disability who requires a reasonable accommodation to complete any part of the application process or are limited in the ability-or unable to use-the online application system and need an alternative method for applying, you may contact ************** or email *************************** for assistance. Upon receipt of this information, we will respond to you promptly to obtain more information about your request._ _Reviews, and tests for the absence of any illegal drug as defined in 10 CFR 707.4, will be conducted by SIMCO and a background investigation by the Federal government may be required to obtain an access authorization prior to employment, and subsequent reinvestigations may be required._ _Posting Duration: This posting will be open for application submissions for a minimum of seven (7) calendar days, including the posting date. SIMCO reserves the right to extend the posting date at any time._ EOE including Disability/Protected Veterans. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $53.5k yearly 35d ago
  • Patient Services Representative

    Us Tech Solutions 4.4company rating

    Medical records clerk job in Mount Pleasant, SC

    + Shift/Schedule: Onsite, M-F 8am-4:30p. MUST be flexible with working at any of the below work sites as work stations are limited and it may change. + Dress Code: Aubergine (Eggplant ) colored scrubs - candidate must purchase + Interview: 15 min Teams or Phone call + Primary functions will be assisting with transferring data from one system to the new platform. + MUST be okay with working in front of computer for 8 hours per day + MUST be flexible with working at any of the below work sites as work stations are limited and it may change. **POSSIBLE WORK LOCATIONS (MAX COMMUTE WITHIN LOCATIONS IS 25 MINS)** + 1280 Hospital Drive, Suite 302, Mt. Pleasant, SC 29464 + 1123 Queensborough Blvd., Suite 102, Mt. Pleasant, SC 29464 + 1625 Hospital Drive, Suite 360, Mt. Pleasant, SC 29464 + 851 Leonard Fulghum Blvd., Suite 201, Mt. Pleasant, SC 29464 + 10-A Farmfield Ave., Charleston, SC 29407 + 880 Island Park Drive, Suite 210, Daniel Island, SC 29492 + 1280 Hospital Drive, Suite 201, Mt. Pleasant, SC 29464 + 1625 Hospital Drive, 2nd floor, Mt. Pleasant, SC 29464 **Responsibilities:** + Will be assisting with huge data backlog project to transfer patient demographic information, appointments into EPIC. Assist with scrubbing patient schedule. Assist with inbound call queue. + Patient Registration: At registration, enters complete accurate patient demographic and insurance information in system. Greet patient, verify and correct any demographics and insurance information, copy insurance card and ensure copy is added to patient medical record. + Communicate any changes in demographic and insurance information to the appropriate areas. + Obtain updated patient registrations signature with date and ensure that the form is added to patient record. Collects and enters co-pay. + Patient Check Out: At check out, verify patient charges in electronic system, recheck insurance information, schedule return appointments if appropriate and collect balances due. Run appropriate daily close reports, reconciling all cash, checks and credit card charges received for each business day. + Verify charges in charge audit work queue and correct errors before releasing charges. Complete individual and/or practice reconciliation report including bank deposit slip. + Scheduling: When scheduling appointment, enter necessary patient demographics if new patient; verifies information if established patient. Chooses appointment time based on patient request, physician/provider availability and urgency of appointment. + General Clerical Duties: File. Make Copies. Answer the telephone, provide accurate follow up, take and communicate messages. + EPIC and Charge Entry Audit: Responsible for resolving Work Queues in Epic including, but not limited to: Follow Up; Claim Edit; Charge Review (Audit and Review); Missing Guarantor. + Research and analyze denials, correct errors to ensure charges captured and processed and goal for site errors is met or exceeded. Respond to patients and staff for billing and insurance questions. Resolve work queue errors & denials through research and analysis by reviewing chart and office notes, pre-authorizations, hospital documents, etc. + Ensure charges drop for claims processing. Work closely with practice coder in resolution process. Respond to requests from practice Revenue Cycle Advocate. Serve as resource for front desk registration to ensure accuracy on insurance information. Resolve patient billing concerns. Assist providers in charge capture when necessary. + Teamwork and Communication: Work within a team to achieve patient and team goals. Share and initiate regular and professional communication with co-workers. Participate in regular staff + meetings. Works with team to identify opportunities of improvement and actively participates in the improvement process. + Human Experience: Show courage through creating and sharing innovative ideas to improve the experience for both patients and peers. Round on patients to create meaningful connections and keep patients informed of visit details (delays/wait times). Model the experience principles through consistently engaging in Always Event behaviors and viewing feedback through the patient lens. + Recognize and value the unique differences and similarities in both our team members and patients to create an inclusive environment where diversity is celebrated. Explain all processes to patients in plain language and utilize teach back to ensure understanding. Know and model the mission, vision and values, and how they relate to role-specific responsibilities. Model our people credo through a passion to care for each other, our patients and our communities **.** **Experience:** + 1+ years of relevant experience within a healthcare setting **Skills:** + EPIC **Education:** + High School Diploma/GED **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $27k-32k yearly est. 18d ago
  • Patient Services Coordinator-LPN

    Centerwell

    Medical records clerk job in Rock Hill, SC

    **Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $48.9k-66.2k yearly 60d+ ago
  • Health Information Specialist II

    Datavant

    Medical records clerk job in Columbia, SC

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Position Highlights** : + Full-Time: Monday-Friday 8:00AM-4:30 PM EST + Location: This role will be performed at one location (Remote) + Comfortable working in a high-volume production environment. + Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status. + Documenting information in multiple platforms using two computer monitors. + Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance **You will:** + Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. + Maintain confidentiality and security with all privileged information. + Maintain working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site difficulties, and/or fluctuating volumes. + Assist with additional work duties or responsibilities as evident or required. + Consistent application of medical privacy regulations to guard against unauthorized disclosure. + Responsible for managing patient health records. + Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. + Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. + Ensures medical records are assembled in standard order and are accurate and complete. + Creates digital images of paperwork to be stored in the electronic medical record. + Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. + Answering of inbound/outbound calls. + May assist with patient walk-ins. + May assist with administrative duties such as handling faxes, opening mail, and data entry. + May schedules pick-ups. + Assist with training associates in the HIS I position. + Generates reports for manager or facility as directed. + Must exceed level 1 productivity expectations as outlined at specific site. + Participates in project teams and committees to advance operational strategies and initiatives as needed. + Acts in a lead role with staff regarding general questions and assists with new hire training and developmental training. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or GED. + Must be 18 years of age or older. + Ability to commute between locations as needed. + Able to work overtime during peak seasons when required. + 1-year Health Information related experience. + Meets and/or exceeds Company's Productivity Standards + Basic computer proficiency. + Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. + Professional verbal and written communication skills in the English language. + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Strong data entry skills. + Must be able to work with minimum supervision responding to changing priorities and role needs. + Ability to organize and manage multiple tasks. + Able to respond to requests in a fast-paced environment. **Bonus points if:** + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with on-site clients and customers. + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $16-$20.50 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $16-20.5 hourly 20d ago
  • Patient Service Representative I

    Lowcountry Urology 4.1company rating

    Medical records clerk job in Charleston, SC

    Job DescriptionDescription: The Patient Service Representative I is responsible for providing customer service and ensuring the patient experience, either by phone or in person, is exemplary. The Patient Service Representative I will coordinate clerical tasks such as answering the phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative I must ensure that all procedures, from identifying correct patient files to verifying insurance information, are closely followed to create a seamless patient experience between clerical and clinical staff. ESSENTIAL JOB FUNCTION/COMPETENCIES Responsibilities include but are not limited to: Welcomes and greets all patients and visitors, in person or over the phone. Is responsible for keeping the front desk area clean and organized. Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards). Collects outstanding patient balances. Obtains referrals and authorizations when required. Scans incoming faxes, consents, reports, and all other patient information into patient chart. Generates batch transmittal reports for each day. Facilitates the patient flow by notifying the provider or other medical staff of the patients' arrival, being aware of delays, and communicating with patients and clinical staff. Schedules follow up services and office visits for patients. Responds to inquiries by patients, prospective patients, and visitors in a courteous manner. Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment. Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended. Ensures proper hand off of responsibilities once their task is completed. Meets established attendance criteria and starts work promptly. Punctual and dependent for assigned/confirmed shifts. Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions. Consistently demonstrates good use of time and resources. Ensuring that all medical records are accurate and complete. Performs other position related duties as assigned. CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS N/A KNOWLEDGE | SKILLS | ABILITIES Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs. Ability to answer multiple incoming telephone calls. Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations. Customer-oriented with ability to remain calm in difficult situations. Ability to work independently and manage multiple deadlines. Ability to comprehend established office routines and policies. Ability to keep financial records and perform mathematical tasks. Knowledge of Medical Terminology. Excellent verbal and written communication skills. Proficient interpersonal relations skills. Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.). Ability to navigate online health insurance portals to verify benefits. Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse. Complies with HR confidentiality standards. Requirements: EDUCATION REQUIREMENTS High School Diploma or equivalent required. Some college work preferred. EXPERIENCE REQUIREMENTS Minimum of 1-3 years' customer service experience required. Experience in a medical office; specifically, urology, preferred. Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred. REQUIRED TRAVEL N/A PHYSICAL DEMANDS Carrying Weight Frequency 1-25 lbs. Frequent from 34% to 66% 26-50 lbs. Occasionally from 2% to 33% Pushing/Pulling Frequency 1-25 lbs. Seldom, up to 2% 100 + lbs. Seldom, up to 2% Lifting - Height, Weight Frequency Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33% Floor to Chest, 26-50 lbs. Seldom: up to 2% Floor to Waist, 1-25 lbs. Occasional: from 2% to 33% Floor to Waist, 26-50 lbs. Seldom: up to 2%
    $26k-31k yearly est. 25d ago
  • Patient Services Representative

    Godshall Recruiting

    Medical records clerk job in Greenville, SC

    Salary: $17-$18/hour Is this your perfect fit? • Do you possess a compassionate, patient-focused attitude and commitment to providing excellent patient customer service? • Hiring Immediately If that describes you, we need to talk! What your day will look like: • Ability to manage a high volume of calls in a timely manner • Schedule/cancel and confirm appointments and document properly • Monitor schedules and maintain appointment cancellation lists • Understand and follow policies for escalating calls to the clinical area Benefits: • Medical • Dental • Vision • 401K w/match Type: Temp - Hire To be a champion in this role, you will need: • Epic experience preferred • Ability to multitask and prioritize effectively in a fast-paced environment. • Ability to problem solve. We know you are more than a resume and understand your next career move needs to be the right fit! If this is your first time considering Godshall as your trusted partner, welcome! Once you have applied, we ask that you give us 1-2 business days to review your experience and skills. You will then hear back from one of our recruiting professionals on your next step. If you are checking in to see what types of roles we have, please consider reaching out to your recruiter instead. We will happily update your file and make sure we consider you for all roles your experience is a perfect fit for! Godshall & Godshall Personnel Consultants, Inc. is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, status as a parent or protected veteran status.
    $17-18 hourly 36d ago
  • Patient Services Representative

    Southeastern Rheumatology Alliance

    Medical records clerk job in Myrtle Beach, SC

    Job Description Carolina Rheumatology & Neurology is seeking a dedicated and customer-oriented Patient Services Representative to join our healthcare team in Myrtle Beach, SC. The primary responsibility of this role is to provide exceptional customer service to patients and their families by facilitating smooth interactions during their healthcare visits. The ideal candidate should possess strong communication skills, empathy, and a passion for assisting patients in navigating the healthcare system. Duties and Responsibilities: Greet patients and visitors in a courteous and professional manner. Schedule patient appointments accurately and efficiently using electronic scheduling systems. Verify patient demographics, insurance information, and medical history during registration. Collect co-payments, deductibles, and outstanding balances from patients in a timely manner. Answer phone calls and inquiries from patients, healthcare providers, and insurance companies. Assist patients with completing registration forms and other necessary paperwork. Coordinate referrals to specialists and other healthcare providers as directed by physicians. Maintain patient confidentiality and adhere to HIPAA regulations in all interactions. Collaborate with healthcare providers and support staff to ensure patient satisfaction and continuity of care. Perform other administrative duties as assigned, such as filing, scanning, and data entry. Qualifications: 1 year or more in a healthcare environment Associate degree or any combination of education and work experience in a customer service-related role. Experience with Medical terminology Benefits: Collaborative, team-oriented, work environment 4-day work week (Monday-Thursday) - 7am to 5pm Competitive benefits package that includes group medical, dental, vision, short-term & long-term disability insurance, paid holidays, Paid time off, and 401K.
    $27k-32k yearly est. 20d ago
  • Patient Services Representative II

    Georgetown Hospital System 3.4company rating

    Medical records clerk job in Myrtle Beach, SC

    Employee Type: PRN Work Shift: Day - 8 hour shift (United States of America) Join Team Tidelands and help people live better lives through better health! Patient Services Representative II Are you passionate about quality and committed to excellence? Consider joining our Tidelands Health team. As our region's largest health care provider, we are also one of our area's largest employers. More than 2,500 team members at more than 70 Tidelands Health locations bring our healing mission to life each day. A Brief Overview The purpose of this position is to register all patients needing services and handle all first call resolutions for the departments assigned. The role is responsible for obtaining accurate and complete demographic, financial, and medical information. The employee will transfer calls as appropriate, and/or make appointments as necessary. For procedures, the employee may pre-register the patient, verifying insurance, etc. In addition, the employee may assist with making referrals. The person performing this role anticipates and acts on the needs of our customers to enhance their patient experience. Responsible for pre-registering and scheduling moderately complex procedures and coordinating multiple resources for patient services. May also perform duties for prior authorization, referrals (incoming/outgoing), good faith estimates, and/or payment collections. What you will do Engage patients throughout the registration process to create a welcoming and positive patient experience. Consistently displays good customer service behaviors to all patients and visitors to promote positive patient experiences. Assist patients to their destination as needed and manage patient visitor flow according to hospital policy and safety guidelines. Obtains and accurately enters required information for registration into the electronic health system. Follow prescribed procedures for positive identification and medical record number assignment, so no duplication or wrong patient registrations occur. Reviews demographic and insurance information for completeness, and follows through with correcting any deficiencies, so collection efforts are not delayed due to insufficient or incorrect information. Ensures all appropriate signatures are obtained and forms completed including and not limited to the following: Medicare Secondary Payer Questionnaire, Advance Beneficiary Notice (ABN waiver), HIPAA Privacy Notice, AOB (Assignment of Benefits), Medicare Important Messages etc. Provides information and/or handouts and answers questions on patient rights and responsibilities, HIPAA Privacy Notice, and any financial assistance documentation. Thoroughly and accurately documents insurance verification information in the system, identifying deductibles, copayments, coinsurance, and policy limitations. Obtains referral, authorization and pre-certification information if needed; documents this information in the EHR, electronic health record. Answers all inbound and/or places outbound telephone calls as assigned and appropriately directs callers and ensures all calls are handled efficiently and in a timely manner. Consistently exhibits the highest level of service to all callers and fellow staff. Contact patients by phone to remind them of upcoming appointments, relay instructions and/or to ask follow-up care questions as needed. Cancel and reschedule appointments as needed. May assist with identifying and initiating necessary referrals for specialist appointments, procedures and tests. Organizes, expedites and follows-up on any paperwork related to patient care. Schedules various types of appointments for providers and communicates any necessary instructions to the patient. Performs various administrative support duties for department/work location. Opens, sorts and distributes all types of mail and correspondence as is necessary and assigned. Education Qualifications High School Diploma or equivalent Required Experience Qualifications Two (2) years of related customer experience, preferably in healthcare Required Experience demonstrating proficiency in scheduling OR pre-registering patients. May consider prior call center experience Skills and Abilities Ability to interact successfully with the public. Ability to perform effectively despite sudden deadlines and changing priorities; maintaining personal composure in high stress situations required Ability to demonstrate a high level of interpersonal skills required to interact with patients, patients' families/visitors and clinical staff required Ability to perform with a high degree of accuracy and with meticulous attention to detail required Demonstrate a strong ability to use initiative and judgment and to identify, analyze and solve problems required PAT Rating Light Physical Agility Test (PAT) Rating The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a contract for employment nor a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform tasks other than those specifically presented in this description. Tidelands Health is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status. Tidelands Health is an equal opportunity employer (EOE). Tidelands Health does not discriminate against employees or applicants for employment on the basis of race, color, creed, religion, age, national origin, disability, marital status, veteran status, gender, genetic information, familial status, or any other legally protected status.
    $28k-33k yearly est. Auto-Apply 60d+ ago

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