Medical records clerk jobs in Springfield, MA - 470 jobs

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties. Job Summary Summary The Unit Secretary is responsible for performing a variety of administrative tasks to record, verify, and receive patient, unit, and hospital information reflecting admissions, transfers, discharges, patient data, patient census, and related data. The Unit Secretary participates in maintaining necessary supplies and equipment and supports patient care on the unit by participating in hourly rounding, assisting with answering call bells, communicating specific care needs to the clinical staff, passing meal trays, and setting up meal trays. The Unit Secretary may function as patient care observer to monitor for patient safety in situations where 1:1 observations are required. When in this role, patient care needs will be communicated and met by other members of the clinical care team. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures. Must be able to interact effectively and appropriately to an individual's intellectual level and physical ability. 1Infants 1Pediatric 1Adolescent 1Adult 1Geriatric Essential Functions Receive incoming communications and take appropriate action to relay information to the necessary person(s). -Receive and direct Medical Staff, personnel, patients and visitors. -Notify patient's nurse of scheduled appointments. -Inform next shift Unit Secretary, Shift Charge Nurse, or Nurse Manager of problems needing attention. -Notify Case Management of the need for consultation at the request of physician or nurse. -Notify consulting physician, physician's office, or answering service of need for consultation as ordered by attending physician. -Contact religious personnel on behalf of patient as directed by nursing staff, patient or patient's family. -Contact receiving unit when patient is being transferred to assure patient unit is ready. -Receive telephone Lab reports, record appropriately, then communicate all phone reports to the appropriate nurse or physician as soon as possible. -Communicate problems and information to appropriate persons. -Participate in staffing the unit under the direction of the Nurse Manager. Place calls to staff to communicate needs of the unit. -Transcribe doctor's orders onto appropriate records accurately. -Report any STAT orders placed or written by physician to the appropriate staff immediately. -Enter any written orders into computer. -Schedule tests and x-rays around patient's needs and testing requirements (e.g. timing requirements, procedural protocols, etc.). -Enter diets into computer. -Communicate with pharmacy via fax or phone as appropriate. -Perform non-clinical duties related to the admission, hospitalization, discharge, transfer, death and leave of absence of patients. -Prepare and update patient medical record for each admission. -File forms in individual patient's medical record. -Prepare discharged patient's medical record and review the record for completion of charting, checking for signatures as appropriate. -Copy medical records as ordered for patient transfer to another facility. -Send patient's medical record to Medical Records after charting is completed, the chart is checked, and patient is discharged. -Retrieve old patient medical records. -Prepare appropriate paperwork for patient needs: i.e. surgical packets / Universal Protocol / EMTALA / Medical Necessity form / Discharge. -Ensure that appropriate stock items and equipment are available to the unit (this is in conjunction with the Unit Aide if that particular unit has a Unit Aide). -Order and maintain unit supplies. Enter appropriate charges for storeroom supplies for each patient. -Contact telephone maintenance for prompt repair if equipment malfunctions or presents a safety hazard and fill out maintenance requisition. -Participate in cost containment by efficient utilization of resources. -Complete or maintain appropriate forms, records, requisitions, etc. -Greet new patients with friendly professionalism and escort patient to room and notify appropriate nurse when needed. -Greet and direct visitors to appropriate room and inform them of hospital regulations as appropriate. -Issue correct information to patients and families. -Respect the dignity and confidentiality of the patient and family. -Participate in the orientation of new personnel. -Assist in emergency situations as directed. -Make trips to other hospital departments for patient and unit supplies (i.e. equipment, blood, storeroom, etc.) and deliver specimens, etc. -Set up chart packets (regular and pre-operative). -Make unit rounds to pick up and transport lab slips, census sheets, patient activity sheets, etc (11 pm - 7 am shift). -Functions as patient observer when 1:1 observation for patient safety is required -Delivers meal trays to patients using safe tray passing techniques (verify with RN if NPO, patient going for a test, patient with swallowing issues, etc) -May perform non-clinical tasks as directed by the patient's nurse. -• For secretary staff with Monitor Technician (MT) training: o Provides breaks for MT o Maintains competency for arrythmia recognition o Rotates to MT role as needed -• Patient Observation Role: o Remain in constant attendance with assigned high risk patient until relieved by shift charge nurse. o Maintain safety for patients with suicidal ideation. o Immediately notify nursing staff of any unusual circumstances or obtain assistance with any restrained patient who needs attention or assistance. o Immediately report any changes in patient's condition to the patient's nurse. -May interact with patient as directed by the patient's nurse. This could mean reading the newspaper, magazine or book to the patient, playing cards or talking with the patient. -Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards. -Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise. -Meet annual competency and retraining requirements. -Attend meetings as required. -Perform other functions/duties as requested. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience One (1) to three (3) years secretarial experience preferred Health care experience preferred Knowledge, Skills and Abilities - Demonstrated knowledge of medical terminology required. - Demonstrated typing skills and computer experience required. - Demonstrated interpersonal, organizational, and oral and written communication skills required. - Demonstrated positive customer service skills and ability to work as a team required. - Demonstrated ability to focus and provide attention to detail required. - For Unit Secretaries on the Behavioral Health Unit, de-escalation training required within 30 days of hire or transfer into another department. Additional Job Details (if applicable) Physical Requirements Standing Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $18.25 - $25.38/Hourly Grade SC2C24 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. You will: Schedule: Monday-Friday 8:00am-4:30pm - Onsite - Wallingford CT 06492 Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. Must meet productivity expectations as outlined at specific site. May schedules pick-ups. Other duties as assigned. What you will bring to the table: High School Diploma or GED Must be at least 18 years old. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Bonus points if: Experience in a healthcare environment. Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .

Job DescriptionDescription: Coordinates all admissions activities Ensures compliance with applicable standards Triage and accepts referrals from the hospitals, Assisted Livings, and communities Verify insurance information pending admission Confirms Medical Insurance coverage of patients and assign beds Meet with patients admitted to complete paperwork for admissions Responds to medical records requests from sources such as patient, regulatory bodies and insurance companies. Coordinates with Medical, Nursing and accounting staff to ensure appropriate patient placement. Coordinates transfer of medical records to and from the facility Conduct business development activity to generate leads for referrals Requirements: High school will be considered with at least 3 years of experiences; Associates degree with 2 years of experience preferred.

Department: Nursing Services Cherry Brook Health Care Center, a division of New Horizons, Inc., offers short-term rehabilitation, long -term respite, hospice and dementia care. Our dedicated staff provides individualized care with compassion, dignity and respect. Located in Canton, our facility has spacious private and semiprivate rooms, a well-appointed dining area, comfortable lounges and a beautiful landscaped outdoor terrace. Cherry Brook's mission is to provide the highest quality of care and customer service to our residents and their families by using best practices, highly trained staff and innovative programs and services designed to meet their needs. PURPOSE OF YOUR POSITION The primary purpose of your position is to perform assigned administrative duties in accordance with established procedures, and as directed by your supervisor, to assure that a successful, viable, medical records procedure is maintained at all times. SCOPE OF RESPONSIBILITY As the Medical Record Clerk, you are responsible and accountable to carry out assigned duties and report directly to the Administrator/Director of Nursing. JOB FUNCTION Every effort has been made to make your job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position. The position includes other duties deemed appropriate and assigned by the DNS and/or the Administrator. WORKING CONDITIONS Works in office areas as well as throughout the facility. Sits, stands, bends, lifts and moves intermittently during working hours. Is subject to frequent interruptions. Works beyond normal working hours, weekends, holidays, in other positions temporarily when necessary. Scheduled hours may change to meet facility needs. Attends and participates in continuing educational programs. Communicates with nursing personnel, and other department supervisors. Is subject to hostile and emotionally upset residents, family members, personnel, visitors, etc. Is involved with residents, family members, personnel, visitors, government agencies, etc., under all conditions and circumstances. EDUCATIONAL REQUIREMENTS Must possess, as a minimum, a high school diploma. EXPERIENCE Minimum one (1) year experience in clerical. On-the-job training provided in medical work with knowledge of medical terminology and record procedure. SPECIFIC REQUIREMENTS/ESSENTIAL FUNCTIONS Must be able to read, write, speak, and understand the English language. Must possess the ability to make independent decisions when circumstances warrant such action. Must possess the ability to deal tactfully with personnel, residents, family members, visitors, and the general public. Ability to work harmoniously with other personnel. Ability to minimize waste of supplies, misuse of equipment, etc. Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing practices. Be able to follow written and oral instructions. Must have patience, tact, cheerful disposition and enthusiasm, as well as be willing to handle residents, staff, based on whatever maturity level at which they are currently functioning. Is proficient in composition of written communication. Must be knowledgeable in secretarial duties, use of equipment, etc., related to secretarial functions. PHYSICAL AND SENSORY REQUIREMENTS (With or Without the Aid of Mechanical Devices) Must be able to move intermittently throughout the workday. Must be able to speak and write the English language in an understandable manner. Must be able to cope with the mental and emotional stress of the position. Must possess sight/hearing senses or use prosthetics that will enable these senses to function adequately so that the requirements of this position can be fully met. Must function independently, have flexibility, personal integrity, and the ability to work effectively with other personnel. Must be able to operate office, business and accounting machines. Must be able to lift, push, pull, and move office equipment, supplies, etc., without restrictions. Must be able to assist in the evacuation of residents. MAJOR DUTIES AND RESPONSIBILITIES Maintain accurate and organized nursing files, records and nursing policy books. Maintain all regulatory required logs and records. Coordinate and manage accurate and complete active and discharge medical records on file. Complete discharge medical records timely and accurately, as well as ensuring the physician has signed in all appropriate sections. Demonstrate correct safety techniques. Respect and take care of facility equipment and not wasteful of supplies. Contribute to effective communication and pleasant working conditions. Contribute to and promote resident and family relations. Knowledgeable in facility Privacy Practices and complies by protecting all residents' health information, processes the medical records requests in a timely fashion and in accordance with State, Federal and HIPAA guidelines. Follow facility's policies and procedures. Continue growth and expand job knowledge. Demonstrate leadership skills. Ensure all requests for medical records are reviewed by the Director of Nurses and/or Administrator. If the record request is related to a Medicare/Medicaid appeal or billing issue the request should be reviewed by the Director of Finance. If the record request is from an attorney, legal representative (POA) or for an insurance audit, the request should be sent to Meg Sweeney for a review by a Clinical Specialist prior to release. EEO STATEMENT: New Horizons, Inc. is committed to hiring and retaining a diverse workforce. New Horizons, Inc. considers applicants for employment without regard to and does not discriminate on the basis of an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does New Horizons, Inc. discriminate on the basis of sexual orientation or gender identity or expression.

At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact. In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you Starting Rate: $20.00 Position Summary The Patient Service Representative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations. Minimum Qualification Requirements A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail. Position Responsibilities and Expectations · Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff · Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in “Hold” message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly · Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staffmeetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed. · Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor. · Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room COMPENSATION & BENEFITS For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including: Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more! Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan. Voluntary Vision Insurance Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery Short-Term Disability - 100% paid by Root Center for Advanced Recovery 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment. $2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences. Annual bonus eligible based on agency performance Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program. EEO Statement: Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression. #sponsored

Description and Responsibilities Come join our billing team! Open Sky is looking for a skilled, part-time Behavioral Health Coder to provide coding support to the organization. They will audit clinical documentation for Evaluation and Management and psychotherapy services by validating coded data, ensuring services rendered support reimbursement and reporting purposes. The coder will also evaluate electronic health records to identify any documentation deficiencies and ensure all revenue is captured. This position begins with a hybrid schedule and has the opportunity to become remote after the organizations introductory period is successfully completed. Must be currently geographically local to Central Massachusetts Other Key Responsibilities: Serve as resource and subject matter expert to staff. Collaborate with clinicians on documentation discrepancies. Support the VP of Accounting & Financial Reporting and the Billing Manager with projects related to third party billing. Comply with behavioral health coding guidelines and policies. Qualifications High School diploma, GED or equivalent, required. Applicants must currently reside geographically local to Central Massachusetts. Certified professional coder with specialization in behavioral health, required. 3-5 years of experience in human/social services, healthcare, or related field, required. Experience in a behavioral health setting with use of electronic health record, required. Must have knowledge of payor guidelines and 3 rd party billing practices. Valid drives license and acceptable driving history, required. About Us At Open Sky Community Services, we open our doors, hearts, and minds to the belief that every individual, regardless of perceived limitations, deserves the chance to live a productive and fulfilling life. Open Sky is on an anti-racist journey, committed to learning, living, and breathing inclusion, opportunity, diversity, racial equity, and justice for ALL. At Open Sky, you'll join over 1,300 compassionate and highly trained professionals who put innovative, evidence-based practices to work in ways that positively impact our communities across Central Massachusetts and beyond. As a trauma-informed organization, Open Sky strives for transparency and sensitivity to the experiences of those we interact with. Self-care is encouraged, and we are committed to providing a positive work culture that is focused on continuous learning and the value of diverse perspectives. Open Sky is proud to be an industry leader in pay and benefits. Open the Door to Possibility and begin your career with Open Sky today! Benefits of Working for Open Sky Include: Excellent Supervision (Individual and Group), Professional Development, and Training Opportunities Generous paid time off plan - you start with 29 days (almost 6 weeks!) in your first year, including 12 paid holidays. Increases to 32 days in your 2nd year, and the current maximum is 43 days (OVER 8 WEEKS!) We pay for your higher education! Ask about our Tuition Reimbursement Program, and reimbursement for a variety of Human Services certifications. Medical, Dental and Vision Insurance with Prescription Plan 403b Retirement Plan with Employer Match Life Insurance (100% Employer-Paid) Eligible employer for the Public Student Loan Forgiveness Program And more! Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled Veteran status. Base Rate USD $25.58/Hr.

Temp Looking for experienced receptionist or front end assistant. Must posses excellent phone skills and highly task orientated Receptionist Job Duties: Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Register all patients for their medical appointments Confirmed all appointment for the following day Maintains safe and clean reception area by complying with procedures, rules, and regulations. Assist team member in various project, must be able to adapt to changing work environment. Data entry may be required Must be proficient in Microsoft office Receptionist Job Duties: Telephone Skills, Verbal Communication, Microsoft Office Skills, Listening, Professionalism, Customer Focus, Organization, Informing Others, Handles Pressure, Phone Skills, Supply Management 444 Montgomery Rd, Chicopee, MA 01020, United States of America

Job Description Patient Service Representative (PSR) ! Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representative as an independent contract worker to train patients on the use of the LifeVest. The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Manage equipment & garment inventory Contact caregivers and family to schedule fittings Available, willing and able to conduct evening and weekend activities Willing to travel to patient's homes for fittings or follow up visits Disclose their family relationship with any potential referral source Program equipment according to the prescribing physician's orders Measure the patient and determine correct garment size Train the patient & other caregivers in the use of the LifeVest Have the patient sign a Patient Agreement & WEAR Checklist Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment Qualifications: Have 1 year patient care experience Patient experience must be professional (not family caregiver) Patient experience must be documented on resume Disclose personal NPI number (if applicable) Have a valid driver's license and car insurance Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL Powered by JazzHR L0gtODTyfy

Immediate opportunity for full time patient care coordinator with insurance billing experience for well established eye care practice. Please send resume and salary requirements. This is a contract position thru August 2021 Qualifications 1. Excellent customer service and communication skills. 2. Empathetic personality and attention to patient's needs. 3. Management of multiple tasks simultaneously. 4. Strong problem solving skills. 5. Ability to work as a team member. 6. Strong organization with attention to detail. 7. Respectful treatment of patients and co-workers. 8. Experience answering multi-line telephones promptly and courteously. 9. Professional appearance. 10. Initiative to solve problems and complete projects. 11. Positive attitude. Additional Information . Patient Check-In Checks patients in, greeting everyone in a pleasant and professional manner. Tracks patients in the reception area and communicate with them, as needed. Evaluates chart data to verify all information has been received, completed, and signatures obtained. Photocopies/Scans patient's insurance card. Ensures that proper authorization or referral is collected and entered into system. Assists patients in obtaining authorization or referrals that have not been received by the practice when possible. Enters all new patient demographic information into the computer. Verifies patient insurance and address information. Places charts in bin for specific physician or technician. Marks arrival time of patients in office and make sure that patients are seen on time. 1. Patient Check-Out a. Presents and collects fees, posting charges and payments, making next appointment. b. Reviews fee sheets for correct charges and diagnosis marked; enters information into computer. c. Ensures patients understand their condition and treatment; provides any special instructions to patients upon leaving. d. Puts route slips in numerical order after previous night's deposit, and lists missing numbers.. e. Schedules return appointments for follow-up as necessary. f. Schedules patients for transfer of care and any required diagnostic testing. g. Explains all fees and patient financial responsibility. h. Secures all necessary patient signatures; obtains proper informed consent and insurance authorization. i. Ensures patient satisfaction. j. Directs patients to optical. k. Reads the route slip to be sure all necessary information has been recorded; obtains any additional information needed before patient departs. l. 2. Telephones a. Answers inbound telephone calls and routes to appropriate station: · Transfers calls regarding appointments to the medical secretary and/or receptionist. · Transfers calls requesting medical advice, prescription refills, or surgery information to the ophthalmic assistant. · Triages calls seeking financial information to the business manager. · Transfers calls from physicians to the doctor being requested or the doctor who is presently on call. · Places all other calls for doctors in the message window. 3. Administrative Enters appointment recall cards to be mailed for future visits. Prepares recall cards for month in advance. Assist with sorting distribution and stamping of mail. Makes appointments on an as-needed basis. Compiles a daily list of all patients requiring preauthorization for subsequent office visits and procedures, presents this list to the front office supervisor on a daily basis. Maintains updated billing procedures and correct coding modifiers. Stocks and keeps check out area and computer area clean. All your information will be kept confidential according to EEO guidelines.

Connecticut Orthopaedics has been named as the #1 Physician Practice in Orthopaedics in Connecticut, as well as ranking in the Top 3 for Surgical Care and the Top 5 for Overall Physician Practices across the state by Castle Connolly. Do you want to join the Home to the Best Orthopaedic Doctors in Connecticut? Connecticut Orthopaedics is looking for a Registration Specialist for our Wallingford office. Connecticut Orthopaedics (CO) has been serving patients in the greater New Haven area for over 60 years. Our practice has merged with several surrounding orthopaedic groups over the past several years and has become the largest privately-owned orthopaedic practice in New England. Due to our quality of care and attentiveness to our patients, we are proudly the team of orthopaedic physicians for multiple colleges and high schools as well as have our own physical therapy centers. In addition to our orthopaedic service line, we have three MRI suites, (5) acute care orthopaedic walk-in centers and a surgery center in Branford. We employ the best available talent who demonstrate a strong work ethic, value patient-centered care and appreciate that we all have an important role! We have an employee retention history to be proud of. We are appreciative for our dedicated staff of professionals who serve thousands of patients every month. Job Summary: The Registration Specialist is primarily responsible for verifying insurance benefits, referrals, prior authorization for worker's compensation, and pre-estimation needs. The registration specialist acts as an expert resource to all staff within the department and the CBO, related to the processes associated with registering patients, referrals, and worker's compensation pre-authorizations. The Registration Associate demonstrates a service orientation that consistently aims at exceeding client expectations, and which contributes positively to a greater working environment. Essential Responsibilities: Verifies eligibility utilizing Epic, Amkai, Availity, Medicaid, Medicare, and similar websites to ensure proper registrations are completed prior to patients entering the facility. Collect pre-payments from patients for non-covered procedures and self-pay appointments Interact with patients to collect correct insurance/demographic information via email, or phone. Serve as a liaison in all Connecticut Orthopaedic office's related to registration, referrals, workers compensation, registration, and pre-estimation needs. Add Insurance company/plans, employers, referrals and provider information Handle Workers' compensation authorizations and enter all pertinent information into Epic and/or Amkai as appropriate. Achieves excellence in performance by working with others within the CBO and with tasks and projects related to external vendor relationships. Supports and demonstrates the values of Connecticut Orthopaedic conducting activities in an ethical manner with integrity, honesty, and confidentiality. Demonstrates a positive, open-minded, can-do attitude. Represents a team perspective and willingness and enthusiasm to collaborate with others. Follows through on commitments and achieves desired results. Exhibits sound judgment, obtains the facts, examines options, gains support, and achieves positive outcomes. Familiarization of interfaces and applications that gather registration data, such as patient demographics, as well as knowledge of insurance verification and payer registration denial processes Skills and Abilities: Ability to multi-task and prioritize workload Ability to manage high call volume Strong attention to detail Knowledgeable in appending modifiers to office visits and office procedures. Knowledge of all government rules and regulations as it pertains to compliant billing using National Correct Coding Initiative (NCCI), and third-party payor rules. Excellent communication skills both verbal and written Demonstrate proficiency in Microsoft Office Suite, including Word and Excel Experience/Educational requirements: EDUCATION: High school diploma or equivalent; supplemented with three (3) years of related work EXPERIENCE: Preferred Experience in Epic, Amkai, Practice Management and EMR, Payer Eligibility Web Sites is helpful, Customer service skill set

Are you a current UMass Memorial Health caregiver? Apply now through Workday. Exemption Status: Non-Exempt Hiring Range: $19.74 - $30.80 Please note that the final offer may vary within this range based on a candidate's experience, skills, qualifications, and internal equity considerations. Schedule Details: Holidays - Every Other Holiday, Monday through Friday, Weekends (Saturday and Sunday), Weekends - Every Other Weekend Scheduled Hours: 11:00 pm - 7:30 am Shift: 3 - Night Shift, 8 Hours (United States of America) Hours: 24 Cost Center: 10020 - 1523 PAV 2 and 3 Union: SHARE (State Healthcare and Research Employees) This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Performs a variety of clerical activities necessary for the efficient functioning of patient care unit and related duties. I. Major Responsibilities: 1. Serves as unit receptionist, directs patients, visitors and others. Answers telephone and intercom. Takes and relays messages. Refers unusual or questionable situations to supervisor or others. 2. Uses pneumatic tube system, dumb waiter, and receives and transmits messages. Arranges for specimen transport. 3. Transcribes physician orders. Enters orders into entry system according to standard procedure. Utilizes down time procedures when indicated. 4. Duplicates reports, mails and distributes same. Prepares and maintains patient charts and kardexes. Assembles medical records. Files reports and other documents such as laboratory and radiology reports and other information in appropriate part of medical records. Charts temperatures, pulses, blood pressures, weights and respiration. Prepares diet sheets. Ensures completeness of charts and chart documents. Collates medical records according to standard procedure. Assists physician or others in procuring medical records. 5. Schedules patients for consults and diagnostic and therapeutic services. Ensure appropriate transportation to scheduled appointments utilizing services of ancillary departments. Ensures preparation of charts, rooms, ambulances and other services as required or directed. 6. Obtains past medical records, prepares transfer and discharge charts, prepares documents to accompany departing patients, and arranges patient transportation. 7. Maintains censuses with admissions, transfers and discharges. 8. Arranges admission, transfer, discharge for patients. 9. Enters, maintains, and retrieves computer information. Orders and maintains equipment and supplies. Maintains work area in neat and orderly fashion. 10. Maintains unit log as necessary. May be required to provide supply and dispatch services. Standard Staffing Level Responsibilities: 1. Complies with established departmental policies, procedures and objectives. 2. Attends variety of meetings, conferences, seminars as required or directed. 3. Demonstrates use of Quality Improvement in daily operations. 4. Complies with all health and safety regulations and requirements. 5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors. 6. Maintains, regular, reliable, and predictable attendance. 7. Performs other similar and related duties as required or directed. All responsibilities are essential job functions. II. Position Qualifications: License/Certification/Education: Required: 1. Equivalent to high school plus additional specialized training. 2. Knowledge of a variety of office procedures, operation of office equipment such as computer. Experience/Skills: Required: 1. Ability to handle multiple priorities and effective communication. 2. 3 to 12 months experience. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements. Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents. III. Physical Demands and Environmental Conditions: Work is considered sedentary. Position requires work indoors in a normal office environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact. In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you Starting Rate: $20.00 Position Summary The Patient Service Representative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations. Minimum Qualification Requirements A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail. Position Responsibilities and Expectations * Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff * Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in "Hold" message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly * Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staff meetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed. * Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor. * Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room COMPENSATION & BENEFITS For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including: * Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more! * Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan. * Voluntary Vision Insurance * Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery * Short-Term Disability - 100% paid by Root Center for Advanced Recovery * 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment. * $2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences. * Annual bonus eligible based on agency performance * Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program. EEO Statement: Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression. #sponsored

At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact. In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you Starting Rate: $20.00 Position Summary The Patient Service Representative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations. Minimum Qualification Requirements A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail. Position Responsibilities and Expectations · Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff · Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in “Hold” message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly · Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staffmeetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed. · Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor. · Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room COMPENSATION & BENEFITS For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including: Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more! Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan. Voluntary Vision Insurance Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery Short-Term Disability - 100% paid by Root Center for Advanced Recovery 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment. $2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences. Annual bonus eligible based on agency performance Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program. EEO Statement: Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression. #sponsored

JOIN OUR TEAM AS A RELEASE OF INFORMATION (ROI) SPECIALIST! Your Work Matters How will you make a difference? The HIM Release of Information (ROI) Specialist coordinates the release of Protected Health Information (PHI) for the Hospital for Behavioral Medicine and from multiple storage media (paper), including electronic records, while utilizing ROI software (Medhost) to process medical record requests. Reviews requests and authorizations to release PHI and medical record documentation to ensure completion accuracy and compliance with State and Federal guidelines before release. Collaborates with internal and external parties on the phone, in person, verbally, and in writing to meet/exceed customer needs and/or organizational requirements/goals. Models appropriate behavior as exemplified in HBMs Mission, Vision and Values. Prepares records for departmental audits and investigations and issues medical files to persons and agencies according to laws and regulations. Analyzes and validates all Subpoenas and hospital attorney requests received for HIPAA compliance. Researches and validates to ensure all requested records are present and prepared for certification. Under the supervision of the Director of HIM and CEO, answers, analyzes, and resolves questions from patients, payers, attorneys, regulatory agencies, auditors, healthcare facilities, and 3rd party requesters. Communicates to customer the specific laws or regulations of why something is required or unable to be released while maintaining confidentiality. Using the knowledge of the laws and regulations determines the best solution to provide customers with the requested records. Has the latitude to take the initiative to find HIM Release of Information Specialist 2 of 4 alternative ways to help the customer while still following all Federal and State laws and Regulations. Collaborates with internal and external parties verbally (by telephone), in writing, or in-person to accomplish established departmental goals. Prepare as requested statistical reports for administration. Assist in the abstraction and analysis of data from the medical record for medical care evaluation studies, patterns of patient care, and Performance Improvement. Maintain quality and accurate records by following hospital procedures, retrieve medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes. Ensures patient charts, paperwork, and reports are completed in an accurate and timely manner. Your Experience Matters What we're looking for: Education & Licensure (if applicable): High school diploma or GED and equivalent combination of education and experience required. Associates' Degree in Health Information Technology or related field of study preferred. Experience: A minimum of two (2) years of experience in the mental health and chemical dependency field is preferred. Additional Skill Requirements: Certification as a Registered Health Information Technologist (RHIT) with AHIMA preferred. Your Care Matters What we provide for our team: 401(k) + matching Health insurance Vision insurance Dental insurance Paid time off Paid holidays Cafeteria on site + discounted meals Employee engagement events Employee assistance program Employee recognition program Free parking What sets us apart? Career & training development opportunities Dynamic and inclusive work environment Engaged management team dedicated to your success A guiding mission and set of values that serve as both our north star and yours, anchoring our collective purpose and aspirations Disclaimer: Select benefits are available to full-time positions only. Benefits are subject to change at the discretion of Hospital for Behavioral Medicine. Compensation: This is a Part-Time role and the expected compensation range for this role is $19.00 - $23.00 hourly. We're eager to engage with all qualified candidates, and consideration will be provided to experience and skill level. Join us as our Release of Information (ROI) Specialist! Qualifications Get to know us Outstanding Care, Compassionate People, Unparalleled Service Discover a fulfilling career at Hospital for Behavioral Medicine (HBM)! Welcome to the heart of mental health treatment innovation in Worcester, MA! HBM, a cutting-edge 120-bed inpatient facility, is the leading provider of exceptional therapeutic care, prioritizing patient comfort and safety. In proud collaboration with UMass Memorial Health Care, our facility is conveniently situated near the UMass Memorial Medical Center, allowing us to serve the community with unwavering dedication. At HBM, we go beyond inpatient care by offering an outpatient partial hospitalization program, ensuring continuous support while respecting the rhythm of daily lives. Our commitment to accessible care knows no bounds, as we emphasize availability irrespective of one's ability to pay. Join us in providing exceptional care and contributing to the well-being of individuals and families in need, and be a part of the transformative healthcare experience at Hospital for Behavioral Medicine. To learn more about HBM, visit us at: ********************************************** TOGETHER WE CAN MAKE POSITIVE I.M.P.A.C.T.S. Individuals Maintaining Positive Attitude and Commitment To Service At Hospital for Behavioral Medicine, we value a diverse, inclusive workforce and provide equal employment opportunities for all applicants and employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

Full-time Description Join Our Surgical Team as a Key Surgical Scheduler and Special Tester! Our established multi-specialty Ophthalmology group is seeking a highly organized and patient-focused Surgical Coordinator to manage our surgical bookings and schedules. If you excel in a fast-paced environment and are passionate about ensuring seamless patient experiences, we want you on our team! REQUIRES TRAVEL: Between Meriden and Bloomfield Your Impact: Expert surgical scheduling: Coordinate and schedule surgical procedures with precision and efficiency. Clear communication: Communicate effectively with patients, surgeons, and healthcare professionals, ensuring all parties are well-informed. Patient advocacy: Provide compassionate support and guidance to patients throughout the surgical process. Efficient call handling: Manage surgical scheduling inquiries with professionalism and accuracy. Accurate documentation: Obtain and maintain accurate patient information and surgical records. Team collaboration: Work seamlessly with the surgical team to ensure optimal resource allocation. Compliance & confidentiality: Adhere to HIPAA regulations and maintain patient confidentiality. Administrative support: Contribute to clinic efficiency through assigned administrative tasks. What You'll Bring/Requirements: Proven experience in a healthcare setting, ideally surgical scheduling or coordination. Strong understanding of medical terminology and surgical procedures. Exceptional communication and interpersonal skills. Excellent organizational and multitasking abilities. Proficiency in computer systems and electronic medical records. Ability to remain calm and professional under pressure. Ability to perform indirect activities, administrative tasks and any other duties as assigned that contribute to the efficient and high quality performance of the medical practice. High school diploma or equivalent required. Bonus Points: Familiarity with insurance verification processes. 4-year degree Perks & Benefits: Competitive 401(k) with matching. Comprehensive health, dental, and vision insurance. Disability and life insurance. Flexible spending account. Generous paid time off. We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect. We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas. We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach. Refocus is an equal opportunity employer and we value diversity. Ophthalmology Ophthalmology Ophthalmology Ophthalmology

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties. Job Summary Summary The Unit Secretary is responsible for performing a variety of administrative tasks to record, verify, and receive patient, unit, and hospital information reflecting admissions, transfers, discharges, patient data, patient census, and related data. The Unit Secretary participates in maintaining necessary supplies and equipment and supports patient care on the unit by participating in hourly rounding, assisting with answering call bells, communicating specific care needs to the clinical staff, passing meal trays, and setting up meal trays. The Unit Secretary may function as patient care observer to monitor for patient safety in situations where 1:1 observations are required. When in this role, patient care needs will be communicated and met by other members of the clinical care team. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Nurse Manager and operates within established organizational and departmental policies and procedures. Must be able to interact effectively and appropriately to an individual's intellectual level and physical ability. 1Infants 1Pediatric 1Adolescent 1Adult 1Geriatric Essential Functions Receive incoming communications and take appropriate action to relay information to the necessary person(s). * Receive and direct Medical Staff, personnel, patients and visitors. * Notify patient's nurse of scheduled appointments. * Inform next shift Unit Secretary, Shift Charge Nurse, or Nurse Manager of problems needing attention. * Notify Case Management of the need for consultation at the request of physician or nurse. * Notify consulting physician, physician's office, or answering service of need for consultation as ordered by attending physician. * Contact religious personnel on behalf of patient as directed by nursing staff, patient or patient's family. * Contact receiving unit when patient is being transferred to assure patient unit is ready. * Receive telephone Lab reports, record appropriately, then communicate all phone reports to the appropriate nurse or physician as soon as possible. * Communicate problems and information to appropriate persons. * Participate in staffing the unit under the direction of the Nurse Manager. Place calls to staff to communicate needs of the unit. * Transcribe doctor's orders onto appropriate records accurately. * Report any STAT orders placed or written by physician to the appropriate staff immediately. * Enter any written orders into computer. * Schedule tests and x-rays around patient's needs and testing requirements (e.g. timing requirements, procedural protocols, etc.). * Enter diets into computer. * Communicate with pharmacy via fax or phone as appropriate. * Perform non-clinical duties related to the admission, hospitalization, discharge, transfer, death and leave of absence of patients. * Prepare and update patient medical record for each admission. * File forms in individual patient's medical record. * Prepare discharged patient's medical record and review the record for completion of charting, checking for signatures as appropriate. * Copy medical records as ordered for patient transfer to another facility. * Send patient's medical record to Medical Records after charting is completed, the chart is checked, and patient is discharged. * Retrieve old patient medical records. * Prepare appropriate paperwork for patient needs: i.e. surgical packets / Universal Protocol / EMTALA / Medical Necessity form / Discharge. * Ensure that appropriate stock items and equipment are available to the unit (this is in conjunction with the Unit Aide if that particular unit has a Unit Aide). * Order and maintain unit supplies. Enter appropriate charges for storeroom supplies for each patient. * Contact telephone maintenance for prompt repair if equipment malfunctions or presents a safety hazard and fill out maintenance requisition. * Participate in cost containment by efficient utilization of resources. * Complete or maintain appropriate forms, records, requisitions, etc. * Greet new patients with friendly professionalism and escort patient to room and notify appropriate nurse when needed. * Greet and direct visitors to appropriate room and inform them of hospital regulations as appropriate. * Issue correct information to patients and families. * Respect the dignity and confidentiality of the patient and family. * Participate in the orientation of new personnel. * Assist in emergency situations as directed. * Make trips to other hospital departments for patient and unit supplies (i.e. equipment, blood, storeroom, etc.) and deliver specimens, etc. * Set up chart packets (regular and pre-operative). * Make unit rounds to pick up and transport lab slips, census sheets, patient activity sheets, etc (11 pm - 7 am shift). * Functions as patient observer when 1:1 observation for patient safety is required * Delivers meal trays to patients using safe tray passing techniques (verify with RN if NPO, patient going for a test, patient with swallowing issues, etc) * May perform non-clinical tasks as directed by the patient's nurse. * • For secretary staff with Monitor Technician (MT) training: o Provides breaks for MT o Maintains competency for arrythmia recognition o Rotates to MT role as needed * • Patient Observation Role: o Remain in constant attendance with assigned high risk patient until relieved by shift charge nurse. o Maintain safety for patients with suicidal ideation. o Immediately notify nursing staff of any unusual circumstances or obtain assistance with any restrained patient who needs attention or assistance. o Immediately report any changes in patient's condition to the patient's nurse. * May interact with patient as directed by the patient's nurse. This could mean reading the newspaper, magazine or book to the patient, playing cards or talking with the patient. * Maintain established hospital and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control and environmental standards. * Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations or journals to stay abreast of current trends in field of expertise. * Meet annual competency and retraining requirements. * Attend meetings as required. * Perform other functions/duties as requested. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience One (1) to three (3) years secretarial experience preferred Health care experience preferred Knowledge, Skills and Abilities - Demonstrated knowledge of medical terminology required. - Demonstrated typing skills and computer experience required. - Demonstrated interpersonal, organizational, and oral and written communication skills required. - Demonstrated positive customer service skills and ability to work as a team required. - Demonstrated ability to focus and provide attention to detail required. - For Unit Secretaries on the Behavioral Health Unit, de-escalation training required within 30 days of hire or transfer into another department. Additional Job Details (if applicable) Physical RequirementsStanding Occasionally (3-33%) Walking Occasionally (3-33%) Sitting Constantly (67-100%) Lifting Occasionally (3-33%) 20lbs - 35lbs Carrying Occasionally (3-33%) 20lbs - 35lbs Pushing Rarely (Less than 2%) Pulling Rarely (Less than 2%) Climbing Rarely (Less than 2%) Balancing Occasionally (3-33%) Stooping Occasionally (3-33%) Kneeling Rarely (Less than 2%) Crouching Rarely (Less than 2%) Crawling Rarely (Less than 2%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Constantly (67-100%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 0 Employee Type Per Diem Work Shift Day (United States of America) Pay Range $18.25 - $25.38/Hourly Grade SC2C24 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

Essential Job Functions: Assist in organizing, planning & directing the medical records section in accordance with established policies and procedures. Maintain a working rapport with other departments in the facility to assure that medical records can be properly maintained. Assist in recording all incidents/accidents. File in accordance with established policies and procedures. Collect, assemble, check, and file resident charts and personnel records as required. Ensure incomplete records/charts are returned to nursing service for correction. Assist in developing procedures to ensure records are properly completed, coded, signed, indexed, etc., before filing. Establish a procedure to ensure charts/records do not leave the section except as authorized in our policies and procedures. Maintain records of information taken from charts/records, i.e., type information, name of recipient, date, department, etc. Abstract information from records as authorized/required for insurance companies, Medicare, Medicaid, VA, etc. Maintain various registries as directed including register for admission and discharge of residents. Collect charts, assemble them in proper order, and inspect them for completion. Perform miscellaneous duties pertaining to medical records and assist business office personnel as required/directed. Assist in admission, transfer and discharge procedures as necessary. Answer telephone inquiries concerning medical records functions. Prepare written correspondence as necessary. Retrieve medical records when requested by authorized personnel (i.e., physicians, nurses, government agencies, etc.) Assure that medical records taken from the department are signed out and signed in upon return to the department. File active and inactive records in accordance with established policies. Index medical records as directed. Other duties and responsibilities that may become necessary or appropriate to meet the administrative needs of this facility. $18-$22/hr based on years of service as CNA, to increase based on medical certification

Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 40-Hours, Days Under the direction of the Practice Manager, the Medical Office Coordinator will ensure smooth day-to-day operation meeting the expectation that patients will receive both exceptional care and exceptional service. Under the direction of the Practice Manager, the Medical Office Coordinator supports daily operations such as staff & provider scheduling, patient flow, supply ordering, co-payment collection and reconciliation, medical records, data management, maintain and process payroll, as well as conveying to the Practice Manager areas needing managerial involvement. This position will provide coverage for staff vacancies as needed. Serves as an immediate resource for patients, intervening as needed regarding complaints related to appointments and patient flow. Works independently, solving issues in a timely manner. Interact with individuals at all levels of the department and the organization. Helps establish protocols and ensure completion of Quality Measures The Medical Office Coordinator is an integral part of assisting the Practice Manager with implementing Heywood Healthcare initiatives, participating in continuous improvement projects, and coordinating work related to the clinic's growth. In conjunction with Heywood Healthcare team completes an effective management team with a focus on quality patient service, satisfaction quality management, and cost-effective operations. Responsibilities shall include but are not limited to: customer service, answering phones, arriving patients, appointment scheduling, insurance verification, data entry and documentation, referral/authorization processing, scheduling of outpatient services, managing daily deposits, and processing incoming and outgoing correspondence including patient medical records. The incumbent must participate in customer service and patient satisfaction initiatives and must learn and perform new standards and processes as they are implemented and complete any assigned training. See full description below. Responsibilities Essential Functions Assist as needed with registration, scheduling, and confirmation (billing) functions for outpatient services. Perform daily batching for clinics and facilitate prior authorizations and related billing activities. Ensure efficiency and productivity with respect to administrative functions of the Office Assistants Assist Practice Manager with assuring appropriate staffing and phone coverage to meet all needs. Assists with or provides coverage when staffing levels are not sufficient Provide hands-on support to operations functions as directed by Practice Manager to facilitate timely patient flow - this spans the check-in/out process, fee collection, satisfaction-related opportunities Support Practice Manager in implementing new initiatives as required by Heywood Healthcare and Heywood Medical Group or other regulatory entities, and assist in monitoring to ensure sustainability With guidance from Practice Manager, assist with various elements of staff & provider scheduling for the clinics. Assist with schedule templates for all providers, including cancellations, changes, etc. Monitors physicians' schedules daily for early detection of access issues or errors in booking Understand the impact on appointment availability, clinic flow, ease of scheduling and impact on implemented functionality With input from Practice Manager, track patient issues that could lead to satisfaction issues in clinics In conjunction with the Practice Manager, contributes to staff performance evaluations Assists Practice Manager with allocating staff through constant monitoring of daily activities; assigns specific individuals to necessary tasks and sets priorities Monitor accuracy of registration, scheduling, and confirmation (billing) functions for outpatient services. Assists with training and orientation with respect to these functions Effectively communicates with the Practice Manager (progress, clarification, opportunities, etc.) Maintains records, reports, logs and other statistical information as required or directed (ex. Schedule Tracker/Schedule Utilization). Schedules and coordinates patient referrals expeditiously Ensures any necessary paperwork, medical records and insurance referrals are processed in advance of patient appointment whenever possible. Obtains necessary prior- authorizations or referrals for ordered procedures and diagnostic studies as required. Stays current with insurance referral and prior-authorization requirements. Assists in appeals process as directed Verifies insurance coverage and eligibility. Closes the referral loop-follows up on assigned open orders-results/consults pending Attends variety of meetings, conferences, training and seminars as required or directed. Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Has working knowledge of our local network/preferred providers and referral simplification and utilizes this information for improved customer service and patient experience. Demonstrates use of quality improvement in daily operations Provide coverage when needed within the department and at other locations within Heywood Medical Group. Help establish protocols and ensure completion of Quality Measures. Maintain and process payroll. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Minimum Education High school diploma or equivalent required Associates Degree Preferred Job Skills/Other Requirements Excellent written and verbal communication skills; Excellent customer service skills Ability to prioritize tasks in a busy environment and have word processing skills General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records, preferred One (1) year of experience in a medical office preferred Preferred knowledge of medical terminology Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands).

Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 40-Hours, Days Under the direction of the Practice Manager, the Medical Office Coordinator will ensure smooth day-to-day operation meeting the expectation that patients will receive both exceptional care and exceptional service. Under the direction of the Practice Manager, the Medical Office Coordinator supports daily operations such as staff & provider scheduling, patient flow, supply ordering, co-payment collection and reconciliation, medical records, data management, maintain and process payroll, as well as conveying to the Practice Manager areas needing managerial involvement. This position will provide coverage for staff vacancies as needed. Serves as an immediate resource for patients, intervening as needed regarding complaints related to appointments and patient flow. Works independently, solving issues in a timely manner. Interact with individuals at all levels of the department and the organization. Helps establish protocols and ensure completion of Quality Measures The Medical Office Coordinator is an integral part of assisting the Practice Manager with implementing Heywood Healthcare initiatives, participating in continuous improvement projects, and coordinating work related to the clinic's growth. In conjunction with Heywood Healthcare team completes an effective management team with a focus on quality patient service, satisfaction quality management, and cost-effective operations. Responsibilities shall include but are not limited to: customer service, answering phones, arriving patients, appointment scheduling, insurance verification, data entry and documentation, referral/authorization processing, scheduling of outpatient services, managing daily deposits, and processing incoming and outgoing correspondence including patient medical records. The incumbent must participate in customer service and patient satisfaction initiatives and must learn and perform new standards and processes as they are implemented and complete any assigned training. See full description below. Responsibilities Essential Functions Assist as needed with registration, scheduling, and confirmation (billing) functions for outpatient services. Perform daily batching for clinics and facilitate prior authorizations and related billing activities. Ensure efficiency and productivity with respect to administrative functions of the Office Assistants Assist Practice Manager with assuring appropriate staffing and phone coverage to meet all needs. Assists with or provides coverage when staffing levels are not sufficient Provide hands-on support to operations functions as directed by Practice Manager to facilitate timely patient flow - this spans the check-in/out process, fee collection, satisfaction-related opportunities Support Practice Manager in implementing new initiatives as required by Heywood Healthcare and Heywood Medical Group or other regulatory entities, and assist in monitoring to ensure sustainability With guidance from Practice Manager, assist with various elements of staff & provider scheduling for the clinics. Assist with schedule templates for all providers, including cancellations, changes, etc. Monitors physicians' schedules daily for early detection of access issues or errors in booking Understand the impact on appointment availability, clinic flow, ease of scheduling and impact on implemented functionality With input from Practice Manager, track patient issues that could lead to satisfaction issues in clinics In conjunction with the Practice Manager, contributes to staff performance evaluations Assists Practice Manager with allocating staff through constant monitoring of daily activities; assigns specific individuals to necessary tasks and sets priorities Monitor accuracy of registration, scheduling, and confirmation (billing) functions for outpatient services. Assists with training and orientation with respect to these functions Effectively communicates with the Practice Manager (progress, clarification, opportunities, etc.) Maintains records, reports, logs and other statistical information as required or directed (ex. Schedule Tracker/Schedule Utilization). Schedules and coordinates patient referrals expeditiously Ensures any necessary paperwork, medical records and insurance referrals are processed in advance of patient appointment whenever possible. Obtains necessary prior- authorizations or referrals for ordered procedures and diagnostic studies as required. Stays current with insurance referral and prior-authorization requirements. Assists in appeals process as directed Verifies insurance coverage and eligibility. Closes the referral loop-follows up on assigned open orders-results/consults pending Attends variety of meetings, conferences, training and seminars as required or directed. Completes tasks associated with clinical inbox/ practice buckets (personal, practice referral, medical record and others assigned) proficiently and in a timely manner Has working knowledge of our local network/preferred providers and referral simplification and utilizes this information for improved customer service and patient experience. Demonstrates use of quality improvement in daily operations Provide coverage when needed within the department and at other locations within Heywood Medical Group. Help establish protocols and ensure completion of Quality Measures. Maintain and process payroll. Statement of Other Duties This document describes the major duties and responsibilities for this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that employees may be asked to perform job-related duties beyond those explicitly described. Qualifications Job Requirements Minimum Education High school diploma or equivalent required Associates Degree Preferred Job Skills/Other Requirements Excellent written and verbal communication skills; Excellent customer service skills Ability to prioritize tasks in a busy environment and have word processing skills General comfort level with computers/technology and ability to learn programs as needed. Knowledge of Electronic Medical Records, preferred One (1) year of experience in a medical office preferred Preferred knowledge of medical terminology Must be able to work flexible shifts, some evenings & weekends may be required. Reliable transportation in order to travel between locations is also required Physical Requirements Exerts up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. Frequently reaches (extending hands and arms in any direction), and handles (seizing, holding, grasping, turning, or working with hands). Not ready to apply? Connect with us for general consideration.