Medical records clerk jobs in Stockton, CA - 101 jobs

Are you looking for a meaningful role in behavioral health and have the desire to work with an organization that puts people first? If you have a passion for helping others along their recovery journey, then we invite you to join our Crestwood family! For more than 50+ years Crestwood has been committed to creating innovative recovery programs and developing compassionate communities that support each client in their journey. Our model of care focuses on a personal and self-directed process that empowers the people we serve and helps them to develop the skills to thrive! Title: Medical Records Coordinator (Health Information Coordinator) Job Duties: The Medical Records Coordinator (Health Information Coordinator) provides support to staff and oversees the HIM Department by assisting with monitoring and maintaining complete health records of all persons served. Accuracy and thoroughness are important, as it may affect legal liability of the facility. Ensures professional contact with all levels of staff and stakeholders, including persons served and families. Qualifications: High school graduate or equivalent A minimum of one year experience working in a health-related field Knowledge of medical terminology Basic computer and typing/data entry skills General office skills including filing, organizing, etc. Knowledge of governing regulations Crestwood Offers Comprehensive Benefits Packages to Full-Time Employees Including: Medical, Dental, and Vision Coverage Life Insurance Vacation Paid Sick Leave Sick Leave Buy Back 401(k) Retirement Scholarship Program Qualifying Supervision for BBS Associates Competitive Pay Paid Holidays Service Awards Jury Duty Pay About the Campus: With a focus on life skills training, linkage, and community engagement, Crestwood's Adult Residential Programs serve adults in community-based residential settings. Persons served benefit from extensive life skills training; peer counseling; case management; behavioral self-management; community residential treatment systems; and Crestwood's Wellness Recovery Action Plan (WRAP) program. Our homelike atmosphere is inclusive of the family, friends, and other supporters of our persons served. Our dynamic rehabilitative treatment program addresses the diverse cultural, spiritual, psychological, biological, and social needs of the people we serve. This provides the basis for developing a program that fosters growth, change, and independence. The salary range listed below represents the minimum and maximum base pay per hour at the time of posting. Final salary offered to the candidate selected for the position will be based on factors including but not limited to candidate's skills, experience, licensure, and program acuity. Pay Range: $23 - $28 USD It's About Growth! Our employees are our most valuable assets. Did you know that at Crestwood you can gain experience at one of California's leading behavioral health service providers? We deliver industry leading education and training that allows our team members to succeed and continue to grow their careers with Crestwood. Check out our Career Page to learn more about being a part the Crestwood Family and the benefits available. **************************** Crestwood is proud to be an Equal Opportunity Employer that is committed to inclusion, equity and diversity. We embrace all differences and are fully committed to fostering a sense of belonging for everyone. We also take affirmative action to offer employment and advancement opportunities to all qualified applicants without regard to race, color, religion, age, sex, national origin, disability status, veteran status, sexual orientation, pregnancy, marital status, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you need assistance and/or a reasonable accommodation due to ability during the application or recruiting process, please talk with your hiring contact/recruiter or send a request to ***********. Employment is contingent upon successful completion of a background investigation including criminal history and identity check. Pursuant to the California Consumer Privacy Act (CCPA), please review this link to provide information on how we collect and use your data. Crestwood is required to participate in the E-Verify program. To learn more, please see: E-Verify Participation, Right to Work notices, or visit **************** .

Description About the Role: We are seeking a detail-oriented, versatile Medical Records Clerk / Scribe who is also trained in Medical Assistant responsibilities to join our healthcare team. The ideal candidate is organized, detail oriented and thrives in a fast-paced, patient-centered environment. This hybrid position offers a unique opportunity to support both the administrative and clinical sides of a busy medical practice. Primary Responsibilities: Medical Records/Scribe: Accurately document patient encounters in real-time during examinations and procedures Manage and maintain patient medical records, ensuring accuracy, security, and compliance with HIPAA regulations Scan, file, and retrieve patient documents using EMR systems Process requests for medical records while following privacy protocols Assist providers by entering orders, updating lab results, and managing documentation workflow Medical Assistant Duties: Prepare exam rooms, assist with patient check-in and vital signs Assist clinicians with minor procedures and patient care as needed Administer basic laboratory tests and collect specimens (urine, swabs, blood, etc.) as permitted by certification Manage medical supply inventory and restocking Provide patient education and support under provider direction If you are interested in the role, please apply today and call us at (510)470-7450 Requirements Qualifications: High school diploma or equivalent required; formal Medical Assistant training/certification preferred (CMA, RMA, or similar) Prior experience as a Medical Records Clerk, Scribe, or Medical Assistant highly desired Proficiency with EMR/EHR systems (specify preferred system if applicable) Strong attention to detail, accuracy, and organizational skills Excellent verbal and written communication skills Ability to multitask and work effectively in a collaborative team environment Commitment to maintaining patient confidentiality and privacy standards Bilingual in Spanish a plus TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

At NorthBay Health, the Cash Applications Clerk is responsible for preparing the daily receipts lockbox, processing the 835 Electronic Remittance and correctly posting payments and adjustments to patient accounts in the financial system. In accordance with department procedures, the cash applications clerks are responsible for posting denial codes, accelerating patient statements, resolving unidentified cash and working closely with Accounting to reconcile the cash clearing accounts. At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey. Qualifications Education: High school graduate or equivalent preferred. College courses with emphasis on business or medical billing preferred. Licensure/Certification: Obtain an HFMA Certified Revenue Cycle Representative (CRCR) Certification within 9 months of start date. Experience: One year of medical business office experience preferred. One year of data entry or ten key experience required. Skills: Ability to quickly master computer programs. Ability to effectively prioritize work, as well as the ability to process cash quickly to meet deadlines. Ability to post payments & adjustments accurately and timely. Ability to exercise appropriate and independent judgment and effectively solve problems. Ability to perform several different types of tasks each day and to adapt to changing priorities. Knowledge of personal computers with an emphasis on spreadsheet and word processing programs preferred. Interpersonal Skills: Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence. Ability to communicate effectively and pleasantly to members, providers, payors and internal staff is essential. A willingness to work as a team player with co-workers and other internal staff, as well as people outside NorthBay. Hours of Work: 8 hours per day; 40 hours per week. Consistent attendance and work at the agreed upon hours of work is required. Compensation: $29 to $35 based on years of experience doing the duties of the role.

: Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community. Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage. Job Summary: The Medical Coder is responsible for reviewing, coding, and processing medical, dental, and behavioral health encounters to ensure accurate and compliant documentation, coding, and billing specific to a Federally Qualified Health Center (FQHC). This role assigns appropriate ICD-10, CPT, and HCPCS Level II codes in accordance with federal, state, and payer-specific guidelines, including FQHC billing rules. The Medical Coder also resolves coding-related denials, supports timely reimbursement, and helps maintain compliance with Medi-Cal, Medicare, HRSA, and commercial insurance requirements. This position may assist with staff training, process improvements, and collaboration across billing, compliance, and clinical teams to ensure accurate encounter data and strengthen revenue cycle operations. Qualifications: High school diploma or equivalent; Associates degree in Health Information Technology or related field preferred. Minimum two years of outpatient medical coding experience, preferably in a community health center, FQHC, or similar ambulatory care setting. Current coding certification from CPC, CCA, CCS, RHIT, or RHIA. Strong knowledge of ICD-10, CPT, HCPCS Level II, and outpatient coding guideline. Familiarity with FQHC specific coding and billing, including PPS, wrap/PPS add-on, and documentation requirements. Proficiency in reviewing clinical documentation for accuracy and completeness. Ability to analyze and resolve coding-related denials. Advanced knowledge of FQHC coding standards, encounter-based reimbursement models, and HRSA/UDS reporting requirements. Experience processing specialty billing for chiropractic, acupuncture, podiatry, cardiology, and others. Knowledge of outside entity account reconciliation. Ability to retrieve patient information, input information, and locate information and resources. Knowledge of EPIC EPM/EHR is highly desirable. Wisdom dental software knowledge is a plus. Excellent time management skills to meet goals and objectives and the ability to be at work regularly and on time. Strong analytical, employee relations, and interpersonal skills. Excellent writing, business communication, editing, and proofreading skills. Ability to interact effectively, professionally, and in a supportive manner with persons of all backgrounds. Proactive, self-motivated and able to work independently as well as on a team with the ability to exercise sound independent judgment. Ability to maintain a high level of confidentiality and a professional demeanor and must positively represent the organization at all times. Must be able to adjust priorities quickly as circumstances dictate. Must be a dynamic self-starter with demonstrated ability to work independently or in a group setting. A can-do attitude, attention to detail, ability to organize and set priorities, with ability to multi-task effectively. Ability to type a minimum of 35 WPM with minimal errors. Must have good computer skills using Microsoft Office and the ability to use Axis departmental systems. Must be able to use office equipment (i.e. copier, fax, etc.). Essential Duties/Responsibilities Review and assign accurate ICD-10, CPT, and HCPCS codes for medical, dental, and behavioral health encounters. Ensure all coding complies with federal, state, Medicaid/Medi-Cal, Medicare, commercial payer, and FQHC-specific billing guidelines. Verify that provider documentation supports the codes billed and request clarifications when needed. Review and correct encounter data prior to claim submission to reduce errors and delays. Work closely with providers to improve documentation accuracy and coding completeness. Analyze and resolve coding-related denials rejections; submit corrected claims as needed. Support the billing team with research on payer guidelines and policy updates. Maintain proficiency in UDS reporting requirements and ensure accurate coding for quality metrics. Collaborate with senior management to ensure adherence to HRSA, PPS, and encounter documentation standards. Conduct internal chart audits as assigned to verify coding accuracy and identify training needs. Assist in training clinical and billing staff on coding updates, documentation requirements, and best practices. Stay current on changes in coding regulations, payer updates, E/M guidelines, and FQHC billing requirements. Collaborate with the CFO and Billing Manager to enhance workflows aimed at improving overall efficiency and effectiveness of the billing department. Participate in staff meetings, and attend other meetings and training events as assigned. May be required to perform other related duties, responsibilities, and special projects as assigned. Benefits: Employer paid health, dental, and vision benefits to the employee. Option to participate in a 403(B) retirement plan with employer matching contribution. Partial educational reimbursement. 12 paid holidays. Accrued paid time off with each pay period. Employee discount programs. Connect with Axis: Company Page: ************************** Facebook: ******************************************** LinkedIn: ****************************************************** Annual Gratitude Report: ************************************************************** Physical, Cognitive, and Environmental Working Conditions: Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship Physical: Occasionally required to carry/lift/push/pull/move up to 20lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required. Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods. Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues. Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises. Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity. Key Search Words: Medical Coder, Billing and Coding Specialist, Health Information Coder, Clinical Coder, Coding Specialist, Revenue Cycle Coder, Coding Compliance Specialist, Outpatient Coder, Documentation Specialist, Revenue Cycle Department, Patient Financial Services, Coding and Compliance, Billing and Coding Team, Communication Skills, Multitasking, Problem Solving, Organizational Skills, Customer Relations, Administrative Procedures, Microsoft Office, EHR, EPIC, Medi-Cal, Medicare, #LI-Onsite

Re-Announcement Why Join Contra Costa Health? The Contra Costa Health Department is offering excellent employment opportunities for qualified individuals interested in the Medical Records Technician positions. The department currently has two (2) vacancies in the Health Information Management (HIM) unit; however, hiring managers may use this eligible list from this recruitment to fill future vacancies in Central, East, or West Contra Costa County. The positions are located at the Contra Costa Regional Medical Center (CCRMC) in Martinez, CA and the Pittsburg Health Center (PHC) in Pittsburg, CA. Positions may be required to travel to different locations throughout Contra Costa County. Medical Records Technicians will assign diagnostic and procedural codes for billing and statistical indices using the current International Classification for Disease and Current Procedural Terminology coding classification systems, complete detailed analysis and abstraction of medical records for completeness and accuracy, answer questions from health care providers and the general public who request information related to medical record information, and other related work as required. The Contra Costa Health Department provides high-quality services with respect and responsiveness to all. The department is an integrated system of health care services, community health improvement, and environmental protection. The department also works in partnership with patients, cities, and diverse communities, as well as other health, education, and human service agencies. We are looking for someone who: * Is reliable and sensitive to time. * Takes the initiative to learn new tasks. * Works independently and is a solid team player. * Has excellent customer service skills and the ability to work face-to-face with the public. * Is flexible and able to adapt to departmental change. * Has strong communication skills. * Can prioritize their time and meet tight deadlines. What you will typically be responsible for: * Creating, processing, and following up on Medical Records requests. * Processing email requests from the unit's inbox queue and verifying patient identification. * Obtaining authorizations for various protected health information (PHI) requests. * Updating the Release of Information (ROI) navigator for special legal restrictions or flags when necessary. * Processing payments and checks and assists patients/representatives at the front window and answers phones. * Processing Death and Birth Certs * Assisting with MyChart Support A few reasons you might love this job: * Personal development and growth within the organization. * Contribute to a larger and greater purpose. * Work in a healthcare environment where you help the public every day. * The County offers excellent employee benefits and retirement! Check them out here: * Employee Benefits | Contra Costa County, CA Official Website * Contra Costa County Employees' Retirement Association (cccera.org) A few challenges you might face in this job: * People may have time-sensitive requests that you must fulfill promptly. * Working in a fast-paced and high-volume environment. * Constant prioritization and meeting deadlines as needed. * Navigating staffing levels. Competencies Required: * Critical Thinking: Analytically and logically evaluating information, propositions, and claims * Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks * Reading Comprehension: Understanding and using written information * Using Technology: Working with electronic hardware and software applications * Adaptability: Responding positively to change and modifying behavior as the situation requires * Attention to Detail: Focusing on the details of work content, work steps, and final work products * Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results * Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity * Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability * Self-Management: Showing personal organization, self-discipline, and dependability * Oral Communication: Engaging effectively in dialogue * Customer Focus: Attending to the needs and expectations of customers * Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations To read the complete job description, please visit the website: *************************** The eligible list established from this recruitment may remain in effect for six (6) months. License: A valid California Driver's License may be required for some positions. Out of state valid motor vehicle operator's license will be accepted during the application process. Experience: One (1) year of full-time or its equivalent experience performing clerical duties in a medical records work unit. Substitution: Graduation from an educational program for Medical Record Technicians, Medical Records Administrators, Registered Health Information Technician or Registered Health Information Administrator, approved by the American Health Information Management Association (AHIMA), or, successful completion of the AHIMA correspondence course for medical records personnel may be substituted for one year of the required clerical experience. Desirable Qualifications: * Possession of medical terminology certificate * Experience using EPIC Electronic Health record software, and/or Onbase scanning system * Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. * Multiple Choice Assessment: Candidates who possess the minimum qualifications will be invited to participate in an online multiple-choice assessment. The assessment will measure candidates' competencies as they relate to the job. (Weighted 100%). * Final Selection Interviews: The hiring manager interviews will be scheduled directly by the unit/division once the eligible list is established. The Multiple Choice Assessment is tentatively scheduled to take place via computer (remotely) during the week of February 18, 2026. The Multiple Choice Assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. It is not recommended to take the assessment using a mobile device such as a tablet or smartphone. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at ******************. For any technical issues, please contact the Government Jobs' applicant support team for assistance at ***************. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

Responsibilities include but are not limited to arranges for the efficient and orderly pre-admission and/or admission of Inpatients and Outpatients. Ensures that accurate patient information is collected and that patients are aware of hospital policies and procedures. Must be able to perform jobs in all patient care and operational areas subject to reasonable accommodations. This is a union position. ESSENTIAL JOB FUNCTIONS: 1. Accepts reservations for scheduled, direct, and emergency admissions and completes registration forms timely, efficiently and accurately. 2. Explains hospital policies regarding deposits, insurance benefits, parking, personal items, and visitation. Collects monies for deposits to meet deductibles, co-insurance and/or co-pay when appropriate 3. Provides information regarding Patients' Rights, Advanced Directives and HIPAA. 4. Arranges for the safekeeping and return of patient's valuables. 5. Prepares patient identification band, provides information regarding compliance mandates and obtains necessary signatures and arranges for escort of patients to applicable unit. 6. Recognizes and adjusts communication approach based on age of patient and/or family members. 7. Demonstrates competency in the use of department equipment, i.e., copy machine, facsimile machine, computer, scanner and various printers. 8. Keeps the Director and/or Supervisor apprised of unresolved situations and unusual occurrences. 9. Demonstrates the ability to communicate with the public in a professional manner. Demonstrates the ability to be prompt, efficient, and capable of working in a fast-paced atmosphere without compromising accuracy of work. Must be able to handle difficult situations with tact. 10. Demonstrates the ability to decipher basic insurance coverages and communicate closely with insurance verifier regarding any unusual situations. 11. Enhances professional growth and development through participation in educational programs, in-services meetings and workshops. Attends all mandatory in-services. Regularly attends staff meetings. Completes mandatory department specific training requirements. Details: FTE: 1.0 (8-HR Shifts) - PM (2:45pm-11:15pm) Holiday Schedule A Qualifications Education: High school graduate or equivalent preferred. Completion of Office Skill educational program preferred. Experience: 5 years' experience in a clerical hospital setting preferred. Good oral and written communication skills. Accurately typing at least 35 words per minute preferred. Minimum of one (1) year computer knowledge. Medical terminology preferred. Licenses/Certificates: None

The Solano County Family Health Services Clinics of the Health and Social Services Department is currently recruiting for Medical Records Technician (Senior) Extra-Help. The mission of Family Health Services (FHS) is to provide superior, comprehensive, primary medical and dental care in order to improve the health and quality of life of Solano County residents. We have a special commitment to the uninsured, low-income, and medically underserved. As a Federally Qualified Health Center (FQHC), we are a safety net provider. To support our mission, FHS offers four conveniently located clinics in Fairfield, Vacaville, and Vallejo and mobile medical and dental vans in which we provide primary care and dental services. The outpatient primary care clinics see patients five days a week, with some weekend and evening hours offered. Our Services: We understand that our services need to be as diverse as the population that we serve. To accommodate this diversity, we provide services including: * Full family-centered medical care * Well child visits & immunizations * STD/HIV testing & treatment * Work/School/Sports physicals * Women's health services * Behavioral health care * Diabetic screening & treatment * Family centered dental care Click Here to learn more about Family Health Services THE POSITION The Medical Records Technician (Senior) participates in and provides lead direction over staff performing clerical work in maintaining medical chart files; receives, prepares and processes the release of medical information and subpoena processes, and maintains records in compliance with regulatory requirements. The Medical Records Technician (Senior) position is characterized by the responsibility to perform work requiring the application of technical knowledge related to the management of health care records. The employee ensures adherence to established policies, procedures, laws and regulations and to proper maintenance and storage methods. The employee works with independence in coordinating medical records activities in accordance with established policies and guidelines and has some latitude in decision making to apply broader aspects of established practices and procedures. Extra-help employees do not have rights to a regular position or continued employment and are excluded from civil service. The hours worked may be part-time or full-time, but hours cannot exceed more than 999 hours in a fiscal year. Note: All CalPERS retirees applying for Extra Help positions must meet CalPERS post retirement employment requirements. Work must be performed for a limited duration and retiree annuitant may not work more than 960 hours per fiscal year. EXPERIENCE AND/OR EDUCATION REQUIREMENTS Experience: Two (2) years of work experience in which medical records management was a primary responsibility; experience providing technical and or functional assistance to less experienced staff is desirable. Education/Training: High school diploma or GED; current certification with the American Health Information Management Association (AHIMA) as a Registered Health Information Technician (RHIT), previously, Accredited Records Technician (ART) is desirable. Click here to view the Medical Records Technician (Senior) job description SELECTION PROCESS 1/23/2026 - 5:00 PM (PST) - first application deadline to submit application and required documents 2/10/2026 - 5:00 PM (PST) - next application deadline to submit application and required documents Applications will be reviewed on a biweekly basis thereafter. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination. Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant's ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contrac A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all qualified candidates to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the application review deadline. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment. Any further questions can be directed to the Department of Human Resources at **************, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to **************, or by email to ****************************. Be sure include the recruitment title (Medical Records Technician (Senior) Extra Help) and the recruitment number (26-734010-E1) in your email or fax. VETERANS PREFERENCE POINTS To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE. Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service-connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran's preference points will only be added to passing scores in competitive open examinations.

Job Description Now Hiring: Medical Receptionist Now is the perfect time to join the energetic team at Valley Springs Health & Wellness Center! We are seeking an organized, patient-centered, and friendly professional to fill a fast-paced front office Medical Receptionist role in our Primary Care clinic located in Valley Springs. If you thrive in a team-oriented environment, enjoy helping people, and have excellent organizational skills, we'd love to meet you! 1 year + experience in Medical Reception including scheduling required. Medical Terminology preferred. Familiarity with multiple insurances and insurance verification required. Monday through Friday 8:30 - 5:30 (8-hour shifts with a 1/2 hour lunch - times may vary) Education and Experience: High school diploma or a GED certificate 1 year + medical reception experience required Medical Terminology required Attention to detail is important Medical Insurance, including Medi-Cal, experience preferred Bilingual a plus

Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC ("VRC") is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions * Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance * Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client * Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC * validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure * classifies request type correctly * logs request into ROI software * retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository) * performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI) * checks for accurate invoicing and adjusts invoice as needed * releases request to the valid requesting entity * Rejects requests for records that are not HIPAA-compliant or otherwise valid * For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure * Documents in ROI software all exceptions, communications, and other relevant information related to a request * Alerts supervisor to any questionable or unusual requests or communications * Alerts supervisor to any discovered or suspected breaches immediately * Alerts supervisor to any issues that will delay the timely release of records * Answers requestor inquiries about a request in an informative, respectful, efficient manner * Stores all records and files properly and securely before leaving work area. * Ensures adequate office supplies available to carry out tasks as soon as they arise * Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs * Understands that healthcare facility assignments (on-site and/or remote) are subject to change * Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations * Maintains confidentiality, security, and standards of ethics with all information * Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner * Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment * Must adhere to all VRC policies and procedures. * Completes required training within the allotted timeframe * Creating invoices and billing materials to send to our clients * Ensuing that client information details are kept up to date * All other duties as assigned. Requirements Minimum Knowledge, Skills, Experience Required * High School Diploma (GED) required; degree preferred * Prior experience with ROI fulfillment preferred * Demonstrated attention to detail * Demonstrated ability to prioritize, organize, and meet deadlines * Demonstrated documentation and communication skills * Demonstrated ability to maintain productivity and quality performance * Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred * Prior experience with EHR/EMR platforms preferred * Prior experience with Windows environment and Microsoft Office products * Displays strong interpersonal skills with team members, clients, and requestors * Must have strong computer skills and Microsoft Office skills * Prior experience with operations of equipment such as printers, computers, fax * machines, scanners, and microfilm reader/printers, etc. preferred * Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. * Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable. Salary Description $21.00-$24.00

Requirements Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable. Salary Description $21.00-$24.00

Join our exciting Billing Team! If you are looking for some challenges, career growth, step up in your billing knowledge this is the right opportunity for you! We are looking for detailed, energetic, focused medical billers who are high achievers and take their career seriously. Job Opening Opportunities: Charge Entry/AR Follow up Specialists openings are available in the following specialties: Imaging, Thoracic, General Surgery, Colorectal, Podiatry, Pain Management, Orthopedics, Radiation Oncology and Call Center. Previous medical billing experience or experience with EPIC/ECW/Athena software is a plus About Us: BASS Medical Group is a large physician owned, physician directed, and patient centered organization. Our goals are to provide high quality, cost effective, integrated, healthcare and physician services. To preserve community based independent physician practice locations throughout California. At BASS Medical Group, our practices are closer and more connected to the people and neighborhoods we serve. With a more personal touch to healthcare and easier access to the care you need, we help guide patients to the best possible outcome. Requirements Recommend knowledge and skills : Superior phone communication skills with providers, carriers, patients, and employees Exceptional written and verbal communication skills Strong attention to detail Ability to work in a fast-paced, high-volume work environment Positive attitude Great attendance and punctuality Knowledge of modifiers, insurance plans, and follow up techniques Job Duties but are not limited to: Perform the day-to-day billing and follow-up activities within the revenue operations Work all aging claims from Work Ques or Aging reports Present trends or issues to supervisor, and work together to make improvements Resolve denials or correspondences from patients and insurance carriers Assist in patient calls and questions Follow team and company policies Meet productivity standards Write clear and concise appeal letters Minimum qualifications: High School diploma or equivalent Medical Billing Certificate preferred or At least a year of Medical billing experience Proficiency with Microsoft office applications Basic typing skills Location: Walnut Creek, CA or Brentwood, CA (Depending on Experience) Salary: based on experience Pay Scale/Ranges: $21.00 - $32.00/hour *Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The pay scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis. Benefits: Medical, Dental, Vision, LTD, Life, AD&D, Aflac insurances, Nationwide Pet Insurance, FSA/HSA plans, Competitive 401K retirement plan. Vacation & Sick Leave, 13 Paid Holidays per year Job Type: Full-time Salary Description $16.50-$32.00/hour

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Position Highlights** : + Part Time Monday - Friday 8 AM - 4:30 PM + Virtual- Opportunity for growth within the company **You will:** + Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. + Maintain confidentiality and security with all privileged information. + Maintain working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site difficulties, and/or fluctuating volumes. + Assist with additional work duties or responsibilities as evident or required. + Consistent application of medical privacy regulations to guard against unauthorized disclosure. + Responsible for managing patient health records. + Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. + Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. + Ensures medical records are assembled in standard order and are accurate and complete. + Creates digital images of paperwork to be stored in the electronic medical record. + Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. + Answering of inbound/outbound calls. + May assist with administrative duties such as handling faxes, opening mail, and data entry. + Must meet productivity expectations as outlined at specific site. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or GED. + Ability to commute between locations as needed. + Able to work overtime during peak seasons when required. + Basic computer proficiency. + Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. + Professional verbal and written communication skills in the English language. + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Strong data entry skills. + Must be able to work with minimum supervision responding to changing priorities and role needs. + Ability to organize and manage multiple tasks. + Able to respond to requests in a fast-paced environment. **Bonus points if:** + Experience in a healthcare environment. + Previous production/metric-based work experience. + customer service experience. + Ability to build relationships with clients and customers. + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Job Description Apply Here: ******************************************************************************* Come and join our team! We are a local growing private medical practice specializing in the diagnosis and treatment of patients with diseases of the retina and vitreous. We are looking for individuals who would like to establish a career in healthcare working with nationally recognized physicians. We provide on the job training giving you the ability to grow and advance your skills along with gaining innovative knowledge. Established in 1977, we have locations all over Northern California including Sacramento, Grass Valley, Roseville, Stockton, Modesto, Merced, Fairfield, Elk Grove, Folsom, Yuba City and Chico. Our physicians are nationally known, and we continue to be on the leading edge of retina care by utilizing the latest equipment and both participating in and designing new clinical trials to advance the state of care for retinal diseases. Join 250+ other team members working for our nationally recognized retina specialty practice in a fast paced, high volume medical office. We seek a full-time Medical Receptionist to support our team. Although you must be able to work independently, you will be working directly with physicians, patients, and clinical and business office staff. Collaboration and being a team player are essential to the success of this role. This position will require travel to other locations as needed. Responsibilities Greet patients, family members, visitors, staff and physicians in a warm and respectful manner Strong communication skills with the ability to clearly communicate with referring physicians and their staff Ability to work independently or in a team environment and assist coworkers in various aspects Answer phones in a pleasant and professional manner Adaptable to fast paced environment Gain knowledge and the ability to schedule new and established patients in accordance with scheduling guidelines Check any messages and respond as appropriate Review various faxes, and patient referrals within 24 hours Eagerness to perform additional tasks Problem solving skills Verify insurance eligibility, add insurance and any authorizations needed Assist with the patient check in/check out process to optimize patient experience Ensure patient financial obligations are appropriately addressed at time of service Ability to maintain a HIPAA and OSHA compliant workstation

We are seeking a Medical Receptionist to oversee front desk operations and support daily administrative functions for our client in Sacramento. This contract role offers the opportunity to work with a specialized medical clinic make a meaningful impact on each patient's experience. Candidates should have at least 2 years of medical front office and patient service experience. Pay: $21/hour Location: Onsite in Sacramento Schedule: Monday-Friday, 8:30 a.m. - 5:00 p.m. PRIMARY RESPONSIBILITIES: Greet and assist patients, visitors, and providers with professionalism and warmth. Manage multi-line phones, appointment scheduling, and overall front desk workflow. Enter, update, and verify patient information in the Electronic Health System (EHS). Collect co-pays and deductibles, process payments, and prepare daily deposits. Support medical records, filing, scanning, and general office tasks. Maintain HIPAA compliance and ensure a clean, organized, and welcoming lobby environment. SKILLS & QUALIFICATIONS: 2+ years of medical front office or patient services experience. High School Diploma required; college coursework preferred. Professional, courteous, and patient-focused demeanor. Knowledge of medical terminology and strong computer proficiency. Excellent communication and customer service skills. Ability to remain calm, organized, and efficient in a fast-paced environment

Experienced Medical Front Office Receptionist Full-Time (40 hrs/week) | Walnut Creek, CA A Division of BASS Medical Group A busy, patient-focused medical practice in Walnut Creek is seeking an experienced, highly capable Front Office Coordinator to support a fast-paced clinical environment where excellent patient care, professionalism, and efficiency are non-negotiable. This role is ideal for someone who thrives under pressure, has prior medical front office experience, and takes pride in keeping an office running smoothly while delivering a warm, reassuring experience to every patient. The physician leads with passion and purpose and is seeking a team member who shares the same commitment to patient care, accountability, and excellence. This is not an entry-level position. The ideal candidate will be comfortable managing multiple responsibilities simultaneously, anticipating needs, and problem-solving independently in a high-volume setting. Requirements Key Responsibilities Greet patients warmly and professionally, ensuring a positive first impression Manage high-volume, multi-line phone calls with confidence, efficiency, and discretion Triage calls appropriately, transfer when needed, and ensure timely message delivery Register patients accurately and efficiently in Epic Monitor and manage Epic In Basket messages throughout the day Schedule appointments and procedures while prioritizing same-day patient needs Verify insurance eligibility and obtain prior authorizations Collect copays and payments accurately; maintain and reconcile cash drawer Safeguard patient privacy and maintain strict confidentiality at all times Assist patients with forms and documentation Communicate clearly and professionally with physicians, staff, and outside offices Obtain outside medical records, referrals, and test results Maintain an organized, clean, and welcoming front office and waiting area Order and manage office supplies as needed Support back office functions when necessary (e.g., rooming patients, taking vitals) Sort and manage incoming/outgoing mail Learn new workflows and responsibilities quickly to support evolving practice needs Perform other duties as assigned to support high-quality patient care Qualifications & Experience 2-3+ years of medical front office experience (required) Strong understanding of medical insurance, registration, and authorization processes Epic EMR experience strongly preferred Excellent multitasking, organizational, and time-management skills Ability to remain calm, professional, and focused in a high-stress environment Strong work ethic, reliability, and attention to detail Warm, compassionate communication style with patients and staff Proficiency in Microsoft Office High School Diploma or equivalent Benefits Medical, Dental, Vision Life, AD&D, LTD Aflac Insurance Nationwide Pet Insurance FSA & HSA 401(k) retirement plan with profit sharing Paid vacation, sick leave, and holidays Qualified candidates only. Please submit a resume and cover letter for consideration.

Medical Receptionists are responsible for performing various front office duties for physicians and other members of the clinic. This is a great opportunity for professionals with excellent customer service skills and strong computer skills. Applicants should have excellent written and verbal communication skills, be able to multi-task, and be detail-oriented. Applicants must be able to prioritize and adapt to changing situations in a calm and professional manner. Medical Receptionists are expected to maintain confidentiality of business, patient and personal information. Please apply if you are a warm and energetic person who will make the extra effort to make our patients feel welcome! Responsibilities Job responsibilities include, but are not limited to, the following: * Greeting and interacting with patients * Coordinating patient care * Answering telephones, taking messages, and directing calls appropriately * Checking patients in and out; verifying and updating necessary information in medical records * Data entry, mail management, and scanning * Maintaining appointment schedule by following office-scheduling policies * Insurance verification/authorizations for tests and surgeries * Collecting co-pays and occasionally handling finances Experience One year work experience in a medical front office preferred Knowledge of medical terminology is a plus Share this listing with a friend * * *

Great opportunity to work with one of California's TOP healthcare providers! Offers long-term growth and career advancement! Provides clerical/administrative support activities for the department. Acts as first point of contact for internal questions and issues. May be responsible for a number of office support activities. These Principal Accountabilities, Requirements and Qualifications are not exhaustive but are merely the most descriptive of the current job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, staff changes, workload, or technical development). Job Responsibilities: * Acts as receptionist for department/office. * Screens calls, takes messages as appropriate, distributes and/or handles mail/email. * Is resource for staff, visitors, and other dept. Refers inquiries as appropriate or gathers information for follow-up. * May have responsibility for a variety of projects as assigned. * May maintain budget records and documentation. Maintains routine logs and schedules for the department. * Processes clerical functions for the department. * Provides office support by maintaining documents, files, and policies or procedures. Responsible for departmental/unit filing. Requirements: * HS Diploma: High School Diploma or General Education Diploma (GED) * Proficiency in administrative office procedures and protocol; maintenance of filing and office systems * EPIC (EMR) preferred * Knowledge of healthcare setting is * Routine processing of clerical work following standardized procedures Job Type & Location This is a Contract to Hire position based out of Mather, CA. Pay and Benefits The pay range for this position is $24.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Mather,CA. Application Deadline This position is anticipated to close on Jan 27, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

Job DescriptionDescription: Description: The Release of Information (ROI) Specialist I within the VitalChart department of VRC Companies, LLC (“VRC”) is responsible for processing all assigned requests for medical records in a timely, efficient manner while ensuring accuracy and the highest quality service to healthcare clients. This position must, always, safeguard and protect the patient's right to privacy by ensuring that only authorized individuals have access to the patient's medical information and that all Release of Information requests follow the request authorization, VRC, and healthcare facility policies as well as federal/state statutes, such as HIPAA. Additionally, this position is required to continually perform at a high quality and productivity level. This position interacts with the ROI Area Manager and/or ROI Team Leader regularly and will keep them informed of any concerns or issues regarding quality, connectivity, client concerns, and requestor issues that may impact VRC performance or service expectations. This position must conduct interpersonal relationships in a manner designed to project a positive image of VRC. Key Responsibilities / Essential Functions Assigned Release of Information request types will primarily be Continuing Care and Disability Determination Services, with cross-training on other request types as supervisor deems appropriate based on experience and performance Accesses Release of Information requests and medical records for healthcare client(s) according to the specific procedure and security protocol for each client Completes Release of Information requests daily, prioritizing requests as needed based on turnaround timeframes and procedures of VRC and the service agreement between the healthcare facility and VRC validates requests and signed patient authorizations for compliance with HIPAA, other applicable federal and state statutes, and established procedure classifies request type correctly logs request into ROI software retrieves and uploads requested portions of the patient's medical chart (from electronic or physical repository) performs Quality Control checks to ensure accuracy of the release and to avoid breaches of Protected Health Information (PHI) checks for accurate invoicing and adjusts invoice as needed releases request to the valid requesting entity Rejects requests for records that are not HIPAA-compliant or otherwise valid For records pulled from a physical repository, returns records to proper location per VRC and healthcare client procedure Documents in ROI software all exceptions, communications, and other relevant information related to a request Alerts supervisor to any questionable or unusual requests or communications Alerts supervisor to any discovered or suspected breaches immediately Alerts supervisor to any issues that will delay the timely release of records Answers requestor inquiries about a request in an informative, respectful, efficient manner Stores all records and files properly and securely before leaving work area. Ensures adequate office supplies available to carry out tasks as soon as they arise Is available and knowledgeable to take on additional healthcare facilities or request types to assist during backlogs Understands that healthcare facility assignments (on-site and/or remote) are subject to change Carries out responsibilities in accordance with VRC and healthcare facility policies and procedures as well as HIPAA, state/federal regulations, and labor regulations Maintains confidentiality, security, and standards of ethics with all information Works with privileged information in a conscientious manner while releasing medical records in an efficient, effective, and accurate manner Alerts supervisor to any connectivity problems, malfunctions of software or computer/office equipment, or security risks in work environment Must adhere to all VRC policies and procedures. Completes required training within the allotted timeframe Creating invoices and billing materials to send to our clients Ensuing that client information details are kept up to date All other duties as assigned. Requirements: Minimum Knowledge, Skills, Experience Required High School Diploma (GED) required; degree preferred Prior experience with ROI fulfillment preferred Demonstrated attention to detail Demonstrated ability to prioritize, organize, and meet deadlines Demonstrated documentation and communication skills Demonstrated ability to maintain productivity and quality performance Basic knowledge of medical records and the Health Insurance Portability and Accountability Act of 1996 (HIPAA) preferred Prior experience with EHR/EMR platforms preferred Prior experience with Windows environment and Microsoft Office products Displays strong interpersonal skills with team members, clients, and requestors Must have strong computer skills and Microsoft Office skills Prior experience with operations of equipment such as printers, computers, fax machines, scanners, and microfilm reader/printers, etc. preferred Must be detailed oriented, self-motivated and can stay focused on tasks for extended periods of time. Must be able to read, write, speak, and comprehend English. Bilingual skills are desirable.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Position Highlights** : + Temporary Full-Time: Monday-Friday 8:00AM-4:30 PM EST + Location: This role will be performed at one location (Remote) + Comfortable working in a high-volume production environment. + Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical status. + Documenting information in multiple platforms using two computer monitors. **You will:** + Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. + Maintain confidentiality and security with all privileged information. + Maintain working knowledge of Company and facility software. + Adhere to the Company's and Customer facilities Code of Conduct and policies. + Inform manager of work, site difficulties, and/or fluctuating volumes. + Assist with additional work duties or responsibilities as evident or required. + Consistent application of medical privacy regulations to guard against unauthorized disclosure. + Responsible for managing patient health records. + Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. + Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. + Ensures medical records are assembled in standard order and are accurate and complete. + Creates digital images of paperwork to be stored in the electronic medical record. + Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. + Answering of inbound/outbound calls. + May assist with patient walk-ins. + May assist with administrative duties such as handling faxes, opening mail, and data entry. + Must meet productivity expectations as outlined at specific site. + May schedules pick-ups. + Other duties as assigned. **What you will bring to the table:** + High School Diploma or GED. + Ability to commute between locations as needed. + Able to work overtime during peak seasons when required. + Basic computer proficiency. + Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. + Professional verbal and written communication skills in the English language. + Detail and quality oriented as it relates to accurate and compliant information for medical records. + Strong data entry skills. + Must be able to work with minimum supervision responding to changing priorities and role needs. + Ability to organize and manage multiple tasks. + Able to respond to requests in a fast-paced environment. **Bonus points if:** + Experience in a healthcare environment. + Previous production/metric-based work experience. + In-person customer service experience. + Ability to build relationships with on-site clients and customers. + Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .