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  • Medical Receptionist

    Actalent

    Medical records clerk job in Portsmouth, VA

    The Medical Receptionist serves as the first point of contact for patients and visitors, creating a welcoming and efficient front‐office experience. This role is responsible for greeting patients, managing check‐in and check‐out processes, scheduling appointments, answering phone calls, and maintaining accurate patient records. The Medical Receptionist also supports providers and clinical staff by coordinating patient flow and ensuring that administrative operations run smoothly. Strong communication skills, attention to detail, and the ability to multitask in a fast‐paced healthcare environment are essential. Responsibilities Greet patients and visitors in a courteous and professional manner Answer and route phone calls; respond to patient inquiries Schedule, confirm, and manage appointments Check in and check out patients; verify insurance information Collect co‐pays and process payments Maintain accurate and confidential patient records Coordinate with medical staff to support patient flow Perform general administrative tasks such as filing, scanning, and data entry Other duties as needed. Qualifications High school diploma or equivalent Prior medical office or customer service experience preferred Strong organization, communication, and computer skills Familiarity with electronic medical records (EMR) systems is a plus Job Type & Location This is a Contract to Hire position based out of Portsmouth, NH. Pay and Benefits The pay range for this position is $19.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Portsmouth,NH. Application Deadline This position is anticipated to close on Jan 30, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
    $19-20 hourly 1d ago
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  • Medical Coding Appeals Analyst

    Elevance Health

    Medical records clerk job in Norfolk, VA

    Sign On Bonus: $1,000 Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Alternate locations may be considered if candidates reside within a commuting distance from an office. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. This position is not eligible for employment based sponsorship. Ensures accurate adjudication of claims, by translating medical policies, reimbursement policies, and clinical editing policies into effective and accurate reimbursement criteria. PRIMARY DUTIES: * Review medical record documentation in support of Evaluation and Management, CPT, HCPCS and ICD-10 code. * Reviews company specific, CMS specific, and competitor specific medical policies, reimbursement policies, and editing rules, as well as conducting clinical research, data analysis, and identification of legislative mandates to support draft development and/or revision of enterprise reimbursement policy. * Translates medical policies into reimbursement rules. * Performs CPT/HCPCS code and fee schedule updates, analyzing each new code for coverage, policy, reimbursement development, and implications for system edits. * Coordinates research and responds to system inquiries and appeals. * Conducts research of claims systems and system edits to identify adjudication issues and to audit claims adjudication for accuracy. * Perform pre-adjudication claims reviews to ensure proper coding was used. * Prepares correspondence to providers regarding coding and fee schedule updates. * Trains customer service staff on system issues. * Works with providers contracting staff when new/modified reimbursement contracts are needed. Minimum Requirements: Requires a BA/BS degree and a minimum of 2 years related experience; or any combination of education and experience, which would provide an equivalent background. Certified Professional Coder (CPC) or Registered Health Information Administrator (RHIA) certification required. Preferred Skills, Capabilities and Experience: * CEMC, RHIT, CCS, CCS-P certifications preferred. Job Level: Non-Management Exempt Workshift: Job Family: MED > Licensed/Certified - Other Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $64k-92k yearly est. 6d ago
  • Medical Coding Appeals Analyst

    Carebridge 3.8company rating

    Medical records clerk job in Norfolk, VA

    Sign On Bonus: $1,000 Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law This position is not eligible for employment based sponsorship. Ensures accurate adjudication of claims, by translating medical policies, reimbursement policies, and clinical editing policies into effective and accurate reimbursement criteria. PRIMARY DUTIES: * Review medical record documentation in support of Evaluation and Management, CPT, HCPCS and ICD-10 code. * Reviews company specific, CMS specific, and competitor specific medical policies, reimbursement policies, and editing rules, as well as conducting clinical research, data analysis, and identification of legislative mandates to support draft development and/or revision of enterprise reimbursement policy. * Translates medical policies into reimbursement rules. * Performs CPT/HCPCS code and fee schedule updates, analyzing each new code for coverage, policy, reimbursement development, and implications for system edits. * Coordinates research and responds to system inquiries and appeals. * Conducts research of claims systems and system edits to identify adjudication issues and to audit claims adjudication for accuracy. * Perform pre-adjudication claims reviews to ensure proper coding was used. * Prepares correspondence to providers regarding coding and fee schedule updates. * Trains customer service staff on system issues. * Works with providers contracting staff when new/modified reimbursement contracts are needed. Minimum Requirements: Requires a BA/BS degree and a minimum of 2 years related experience; or any combination of education and experience, which would provide an equivalent background. Certified Professional Coder (CPC) or Registered Health Information Administrator (RHIA) certification required. Preferred Skills, Capabilities and Experience: * CEMC, RHIT, CCS, CCS-P certifications preferred. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $55k-78k yearly est. Auto-Apply 60d+ ago
  • Patient Service Representative

    Patient First 4.3company rating

    Medical records clerk job in Virginia Beach, VA

    The responsibilities of this job include, but are not limited to, the following: Assisting patients using the kiosk prior to registration. Escorting patients in need of emergency assistance directly to the treatment area to be registered and evaluated. Respectfully handling Physician and Nurse requests in a timely manner. Communicating information about Patient First's billing policies, including insurable and non-insurable charges, as needed. Accurately registering patients in an expedient manner while providing excellent customer service, compassion, and kindness. Verifying all patient demographic, health, pharmacy, and insurance information. Thoroughly answering billing and insurance questions and providing itemized billing statements as requested. Referring billing questions to the appropriate parties as needed. Collecting money and issuing receipts for a patient's visit, diagnostic studies, and supplies as prompted by the electronic medical record system. Discharging the patient and processing incurred charges. Completing all cash management duties to include counting and accounting for money collected at the end of the shift. Receiving, sending, and distributing correspondence as directed. Filing and scanning medical documents and office forms as directed. Completing assigned checklists and Policy Manager tasks within the assigned shift. Answering all incoming calls and distributing messages in a timely manner. Assisting with other assignments as directed. Demonstrating an efficient understanding of the electronic medical record system. Receiving, moving, and stocking ordered supplies. Cleaning the front office work area and other maintenance assignments as directed. Verifying daily reports are run at the end of the day. Attending staff meetings as directed. Being available to assist as needed (breaks and mealtimes may be interrupted at any time to provide necessary patient care or to maintain center operations). Operating, using, and maintaining medical and office equipment as trained. Participating in maintenance assignments when necessary and as directed. Providing positive, warm, and friendly service in all interactions. Completing other duties as directed Minimum education and professional requirements include, but are not limited to, the following: Must be 18 years of age or older. Basic typing skills. Minimum one year of clerical experience preferred. High school graduate or equivalent. Ability to sit, stand, and walk for up to 7 hours at a time. Ability to lift up to 25 pounds. Excellent visual, verbal, written, and typed communication skills. Ability to prioritize and multitask. Willing to work at any center due to a staffing issue, center emergency, or a reduction of work.
    $30k-34k yearly est. Auto-Apply 14d ago
  • Legal Records Clerk (Custodian of Records)

    PRA Group 4.8company rating

    Medical records clerk job in Norfolk, VA

    We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy. Primarily responsible for understanding the various departments within the company and the flow of accounts purchased by the company; reviewing accounts and underlying documentation within the legal and bankruptcy process to ensure the accuracy of the filings; and representing the company as a witness or corporate representative at depositions and hearings. Key Responsibilities (other duties may be assigned): Review documents and affidavits for correctness and accuracy by reviewing accounts and their underlying documentation prior to endorsing on behalf of the company. Represent company at court hearings and/or depositions as a witness, or corporate representative, as deemed necessary and appropriate in consultation with handling attorney. Responsible for ensuring compliance with applicable laws, regulations and company policies across all areas of organizational responsibility to include successful completion of the FDCPA assessment and computer based training annually. Professional Experience/Qualifications: Associate's Degree in a business related field preferred or equivalent amount of related experience required 1-3 years of experience preferred Excellent writing, communication and interpersonal skills Good organizational skills with a high attention to detail Proficient with Microsoft Windows and Office software and internet Must be able to work independently under general supervision only Must be able to handle multiple projects and tasks simultaneously Proficient level of knowledge of Fair Debt Collections and Practices Act (FDCPA) and Fair Credit Reporting Act (FCRA) is required Valid driver's license Ability to travel within and out of state; overnight stays may be required All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace. To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.
    $34k-45k yearly est. Auto-Apply 8d ago
  • Physical Therapy Patient Services Coordinator

    Jordan Young Institute 3.2company rating

    Medical records clerk job in Virginia Beach, VA

    Job DescriptionDescription: Physical Therapy Patient Service Coordinator Jordan Young Institute, Virginia Beach, VA Who we are: Jordan Young Institute (JYI) is a well-respected private orthopedic practice comprised of highly trained, board-certified orthopedic surgeons, neurosurgeons, physical medicine and rehabilitation physicians, sports medicine physicians, physical therapists, and athletic trainers devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. The Jordan Young Institute is recruiting for a Physical Therapy Patient Service Coordinator. What you will do: Check in and greet new and existing patients with the primary role of customer service and patient care. Receive and direct incoming telephone calls. Accurately document messages and forward to therapists and personnel in a timely manner. Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls. Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to the JYI Billing department as appropriate for questions regarding insurance or payment issues. Obtain and explain insurance benefits to patients. Manages cancellation list, filling open slots wherever possible, and assisting in the creating of templates and PT schedules. Ensures patients present with required referrals and has good understanding of the PT Direct Access guidelines in VA. Attain insurance authorizations at the direction of the PT Auth personnel. Generates new patient charts, flowsheets and paperwork. Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medical record Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes. Notifies therapist or aide of patient readiness in a timely manner with delivery of patient charts. Seeks assistance when appropriate to maintain optimal patient flow Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system. Forwards all cash and checks to the Practice Administrator for preparation of deposit slip. Schedules follow up appointments as necessary Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room) Coordinates administrative supply orders Manages the rescheduling of patients when a therapist has a change in schedule Performs basic administrative tasks including scanning and faxing documentation May need to perform coverage for Physical Therapy Technicians that may include but not limited to the following: Wiping down the clinic tables daily. Responsible for putting laundry away when it arrives as well as stocking the cabinets as needed. Assisting the therapists with their patient as needed. This includes triaging patients to the clinic area, setting patients up on stimulators, ice, heat, bringing the therapists patient charts, copying and printing exercises, as well as any other duties as assigned. Helping with filing, checking in and out patients, confirming appointments, or any other front desk duties as needed. Maintaining detailed knowledge of practice management and other computer software as it relates to job functions. Maintaining patient confidentiality; complying with HIPPA and compliance guidelines established by the practice. Reporting any problems to management. Anticipates schedule of patients and helps therapist accordingly. Keep all areas stocked with supplies Other duties as assigned. We'd love to hear from you if you: Have a high school diploma or greater. Excellent written and verbal communication skills. Able to multi-task and capable of remaining calm in stressful situations. Able to use a multi-line telephone system and the billing computer program Demonstrates keyboard proficiency. Demonstrate working knowledge of medical terminology and willing to learn various EMR systems for administrative and scheduling purposes. Demonstrate excellent customer service. What we offer: We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. Equal Opportunity Employer Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Requirements:
    $38k-47k yearly est. 8d ago
  • Patient Service Representative (Clerk III) | Medicare

    Commence

    Medical records clerk job in Virginia Beach, VA

    Full-time Description At Commence, we're the start of a new age of data-centric transformation, elevating health outcomes and powering better, more efficient process to program and patient health. We combine quality data-driven solutions that fuel answers, technology that advances performance, and clinical expertise that builds trust to create a more efficient path to quality care. With human-centered, healthcare-relevant, and value-based solutions, we create new possibilities with data. We provide proof beyond the concept and performance beyond the scope with a focus on efficiencies that transform the lives of those we serve. With a culture driven by purpose, straightforward communication and clinical domain expertise, Commence cuts straight to better care. Requirements The Patient Service Representative (Clerk III) ensures that Medicare beneficiaries are informed, updated, and assisted when necessary. This position responds to questions from beneficiaries, triages beneficiary calls, performs case intake, and staffs the Medicare Helpline as required. Informs Medicare beneficiaries and other interested parties of their rights and responsibilities as patients covered by the Medicare program. Assists with the review process to maintain required timeliness and accuracy as stipulated by the contract and the Quality Improvement Organization (QIO) manual. Acts as a neutral liaison for beneficiaries, their families, or their representatives. Informs Medicare beneficiaries, healthcare providers, and other partners of the activities and responsibilities of the QIO. Develops and maintains positive relationships with external and internal customers. Prepares correspondence to physicians, facilities, and other healthcare and community organizations as needed. Ascertains the most current and correct contact information, maintains accurate mailing lists, and coordinates mailings. Processes and maintains medical records. Tracks all telephone calls, essential conversations, and letters mailed to beneficiaries and providers using an electronic web-based application. Enters data into software applications timely and accurately. Participates in the continuous improvement process to identify quality issues and recommends solutions. Assists in preparation for International Standardization Organization (ISO) audits. Protects the confidentiality of beneficiary information through compliance with the Health Insurance Portability and Accountability Act (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH). Attends annual security awareness, rules of conduct, and conflict of interest training. Performs other duties as assigned. Qualifications: Experience as a call center representative or patient service representative. Considerable knowledge of business English, medical terminology, spelling, punctuation, vocabulary, filing, and general office methods. Working knowledge of the healthcare provider business and all the components of medical record documentation. Knowledge of Centers for Medicare & Medicaid Services (CMS), Medicare, and the Beneficiary and Family Centered Care-Quality Improvement Organization (BFCC-QIO) programs. Associate degree in business education or health information management and two years of experience related to a majority of the primary duties of the job, OR Graduation from a secretarial school and three years of experience related to a majority of the primary duties of the job, OR High school diploma or General Education Development (GED) with four years of experience related to most of the job's primary duties. Two years of experience and skill in Microsoft Word and Microsoft Excel spreadsheet programs. Must possess excellent oral and written communication skills. Must be attentive to detail. Familiarity with database software programs (e.g., Microsoft Office). Must possess excellent interpersonal and problem-solving skills. Must possess essential knowledge of medical terminology and components of medical record documentation. Working knowledge of CMS, Medicare, and the QIO programs. Ability to exercise sound judgment. Ability to organize and coordinate multiple simultaneous tasks in a team environment. Ability to maintain effective working relationships and communications with providers and stakeholders. Ability to collect data and distinguish relevant material. Ability to maintain objectivity. Ability to work independently. Ability to give and receive feedback. Organizational "Fit" Considerations: Works well with other patient service representatives and team members. Establishes and maintains good professional relationships with people on all levels within Company and physicians and others outside of Company. Schedules will vary and include weekends and holiday shifts. SCA Coverage: Company is a federal contractor under the McNamara-O'Hara Service Contract Act (SCA). The McNamara-O'Hara Service Contract Act (SCA) covers prime contracts of over $2,500 entered into by the federal government and the District of Columbia. The principal purpose of the contract is to furnish services in the U.S. using service employees. The definition of "service employee" includes any employee engaged in performing services on a covered contract other than a bona fide executive, administrative, or professional employee who meets the exemption criteria set forth in 29 Code of Federal Regulations (CFR) §541. Under the SCA, covered employers must pay the prevailing wages and benefits in the locality-as determined by the U.S. Department of Labor (DOL) in a wage determination. The position of Patient Service Representative is considered a "service position" and is mapped to the Occupation Code and Title 01113 - General Clerk III of the current Wage Determination. For more information on this Occupation Code, please refer to the SCA Directory of Occupations at ************************************************************************* Wage Determinations and Employee Rights on Government Contracts are posted in break rooms (or an alternative location where labor law posters are displayed) for employees to review. If you need assistance or an accommodation due to a disability, you may contact us at ************ or ************** Commence.AI is committed to providing equal employment opportunities to all applicants, including individuals with disabilities. If you require a reasonable accommodation to participate in the application process due to a disability, please contact Human Resources at ************** or **************. Please note that unless you are requesting accommodation, all applications must be submitted through our online application system.
    $30k-36k yearly est. 60d+ ago
  • Medical Receptionist

    American Family Care Hilltop 3.8company rating

    Medical records clerk job in Virginia Beach, VA

    Benefits: 401(k) Competitive salary Paid time off Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $15.00 - $17.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $15-17 hourly Auto-Apply 60d+ ago
  • Patient Service Representative (2939) - Virginia Beach

    TPMG

    Medical records clerk job in Virginia Beach, VA

    Tidewater Physicians Multispecialty Group (TPMG) is looking for Qualified Patient Service Representatives for our Virginia Beach locations! Competitive Pay Starting at $15/ hr! Major Duties and Responsibilities Appointment scheduler on multiple telephone line system. Checking in patients for appointments and checking out patients at the end of appointments. Greeting and assisting patients and other customers that present to the practice. Assure timely delivery of patient services. Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills. Verifying insurance and General knowledge of Billing. Collecting copays and balances. Perform other duties as requested by the Office Manager. Knowledge, Skills and Abilities Knowledge of computer systems and applications. Nextgen experience is a plus. Insurance Verification Procedure prior authorization preferred Knowledge of office equipment. Knowledge of medical terminology and office procedures. Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence. Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately. Pays strong attention to detail. Excellent customer service skills. Ability to work scheduled hours as defined in the job offer. Ability to communicate effectively and professionally. EDUCATION/TRAINING/REQUIREMENTS COVID 19 Vaccination required High school diploma or equivalent required. One year of experience in a medical environment is preferred but not required. Come join the TPMG team! TPMG is an equal opportunity employer committed to a diverse and inclusive workforce.
    $15 hourly 60d+ ago
  • Medical Receptionist

    Blackwood Family Medicine

    Medical records clerk job in Virginia Beach, VA

    Blackwood Family Medicine is seeking a mature medical receptionist who can be part of a dynamic team of front desk staff. In this role, you will work at the front desk of our medical office and assist our patients and other visitors. Your primary job duties will include greeting and checking in patients, collecting patient co-pays, processing paperwork, and scheduling appointments. You will also help keep our records and work areas clean and organized, as well as ensure our office provides a welcoming environment for our patients. Benefits include: Health, Vision, 401k matching, and Dental. Great compensation is offered based on experience. Further explanation of responsibilities: Processing billing claims and accounts receivable Verify patients benefits and eligibility Collect past due balances Answer phones and make necessary appointment. Resolve patient request working closely with medical assistants and medical providers Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data Provide new patients with intake and new patient forms as well as copies of our office policies and required documents. Process payments from patients for co-pays and uninsured visits Schedule appointments for new and recurring patients based on Physician and PA/NP availability Maintain hard copy patient records as well as the files stored in our EHR Review automated call schedule and online appointments. Verify and collect patient balances Medical Receptionist Requirements and Qualifications High school diploma or equivalent Experience working in a medical office is an asset Experience with Athena electronic medical records is an asset but not required Familiar with medical terminology Excellent organizational and time management skills View all jobs at this company
    $28k-35k yearly est. 28d ago
  • Medical Receptionist

    EVMS

    Medical records clerk job in Virginia Beach, VA

    This position is the primary point of contact for the management of medical records of patients at the Department of OB/GYN Princess Anne Maternal Fetal Medicine, OB Generalist, Advanced Gynecological Surgery, and Urogynecology office. The position is also responsible for front desk registration and scheduling. Responsibilities Medical Records: Maintain Medical Records Releases Maintain Medical Records Requests Monitor and respond to medical records requests via voicemails messages, EPIC, or fax requests. Sort incoming faxes daily to distribute to appropriate divisions/staff. Retrieve medical documents from all divisions to be scanned. Scan documents into appropriate charts daily. Responds to Release of Information requests in accordance with the Medical Group HIPAA Compliance Policies. Check Medical Records tasks in accordance with Medical Group Standards. Compliance with Policies and Procedures within the Department of Maternal Fetal Medicine, OB/GYN, and EVMS Policies and Procedures. Perform other duties as assigned, according to the individual departmental needs. Front Desk: Check in and register patients. Confirm and update patient registration information at each visit. Scan insurance card and picture ID into EPIC system at each visit. Collect all co-pays and payments and complete cash journals daily. Answering telephone with standardized phone room system in accordance with Medical Group Standards. Communicating with patients regarding self-pay agreements. Complete EPIC tasks in accordance with Medical Group Standards. Invite patients to MyChart system through EPIC. Check insurance eligibility through EPIC system along with using Availity and Medicaid online resources. Send tasks for all preauthorization needed. Schedule patients in adherence to Medical Group standards. Maintain correct scheduling in all divisions. Qualifications High school diploma. One (1) year office/clerical experience required. Professional, customer service-oriented individual is required. Experience performing related functions in a medical practice is preferred. Previous front desk customer service experience will be considered. Location : Location US-VA-Virginia Beach
    $28k-35k yearly est. Auto-Apply 43d ago
  • Legal Records Specialist

    Kaufman & Canoles 4.7company rating

    Medical records clerk job in Norfolk, VA

    The Norfolk office of Kaufman & Canoles is seeking a full-time Records Specialist to provide attorneys and staff with administrative support. Candidates should possess a high school diploma or equivalent; some college experience is preferred. Law firm experience is desired. Must have exceptional attention to detail, proofreading and analytical skills, and the ability to lift 25 lbs on a daily basis. Proficiency in Microsoft Office required. The position requires someone who is able to work well as part of a team and who can also stay motivated while working independently. RESPONSIBILITIES: File creation and file maintenance. Bar-code tracking. Records retention. File destruction. Maintain the firm's docketing system. Identify unnamed mail and faxes. Provide conflict resolution. Completes other projects in the Records Department as assigned by the supervisor. QUALIFICATIONS: High school diploma or equivalent required. Exceptional organizational skills, strong ability to multi-task, and attention to detail. Ability to work successfully within a team environment. Operational knowledge of standard office equipment including copier, scanner, and telephone. Excellent communication and writing skills Proficient in Microsoft Office and Outlook. Ability to routinely lift, carry, push, pull, slide materials weighing up to 25 lbs. BENEFITS: We offer a competitive salary and a comprehensive benefits package. Benefits include medical, dental, vision, life insurance, 401(k)/profit sharing, paid time off, and long-term and short-term disability. Kaufman & Canoles is committed to equal employment opportunity (EEO) in all aspects of our employment and retention practices and decisions.
    $31k-38k yearly est. 1d ago
  • Medical Receptionist FT

    Atlantic Shores 4.3company rating

    Medical records clerk job in Virginia Beach, VA

    Are you a computer savvy, outgoing individual with the desire to work as a team and improve the lives of others? If so, the Administrative team at Atlantic Shores Retirement Community is anxious to meet you! We are searching for an additional team member who are highly skilled with a commitment to excellence. A Positive First Impression is Our Top Priority. As a Medical Receptionist, you will be a first point of contact for our company. This position offers administrative support across the organization. You will welcome residents and greet guests who visit our company. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful in this position, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking skills and experience working in a fast paced environment are essential for this position. This role may require working in shifts, so flexibility is a plus. Earn a competitive hourly rate based on years of experience. Typical hours for this position are Monday - Friday 8:00AM - 5:00PM, with the possibility of rotating weekends (Sat/Sun hours are: 9AM - 5PM) as needed. Additional compensation includes: * Hourly employees: * 1.5x Holiday Pay * 1.5x Overtime Pay for every hour worked over 40 hours per week * Full-time employees: * Generous PTO beginning with a maximum of 104 hours annually * Benefits: Medical, Dental, Vision, Life, STD/LTD, Supplemental: Accident/Cancer/Critical Illness, Legal Resources, and Identity Theft * Tuition reimbursement: up to $5,250 annually for qualifying coursework * All employees: * 401k with company match * Educational Partnership Discounts: South University, ECPI, Regent University, St. Leo University, and Colorado Christian University * Referral Bonus for new employee referrals that join our team * Star Employee Recognition Program including monetary awards * Employee Assistance Program (EAP) Position Summary: The Medical Receptionist is responsible for acting in accordance with policies and procedures that are established and/or specific instructions from the Supervisor. This position is responsible for answering and transferring all calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, and guests, and vendors, and performing a variety of clerical duties. Education and/or Experience: * High school graduate. Ability to communicate effectively in English. * One year experience in a health care setting preferably in long term care. * Requires good judgement to plan, perform and set-up sequences within standard procedures. Requires analysis of facts and information to take action following established guidelines. * Demonstrated proficiency in basic computer skills (Microsoft Office: Teams, Outlook, and Excel) and the ability to learn new applications. * Knowledge of medical terminology preferred.
    $27k-32k yearly est. 6d ago
  • Medical Receptionist

    Centerwell

    Medical records clerk job in Chesapeake, VA

    **Become a part of our caring community and help us put health first** The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. The Receptionist 1 operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. **Use your skills to make an impact** **Required Qualifications** - High School Diploma or GED - 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc. - Must be passionate about contributing to an organization focused on continuously improving patient experiences and care - Excellent customer service and phone etiquette - Team player with a positive attitude - Ability to multitask in a fast-paced environment - Attention to detail and highly organized - Knowledge of MS Office (Word, Excel, Outlook, Access) **Preferred Qualifications:** - Value-based care model experience - Knowledge of Medical Terminology - Experience with EMR Systems (Electronic Medical Records) - Bilingual in English and Spanish **Additional Information:** This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $38,000 - $45,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $38k-45.8k yearly 43d ago
  • Patient Service Representative

    Zoll Lifevest

    Medical records clerk job in Chesapeake, VA

    Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR 1Lc5PpMAfE
    $30k-36k yearly est. 18d ago
  • Patient Services Representative

    Balance Health

    Medical records clerk job in Chesapeake, VA

    Description: 1Foot 2 Foot is powered by Weil Foot & Ankle Institute. For over 55 years, Weil Foot & Ankle Institute (WFAI) has been considered one of the innovative world leaders in the enhancement and improvement of care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient focused environment by providing the most advanced and knowledgeable foot and ankle care. WFAI has experienced phenomenal development, with expansion into 5 states and a future dedicated to continuing with that growth strategy. As our family expands, we stand by our core values, which include integrity, excellence, trust, caring, tradition and innovation. POSITION SUMMARY We are looking for a Patient Services Representative (PSR) who would be responsible for greeting and checking in patients, scheduling appointments and following through with the checkout process. The PSR will also assist with office duties as needed. DUTIES AND RESPONSIBILITIES Greet patients Check in patients and assist with individual concerns, as they arise Collect appropriate information including insurance overview, co-pay and deductible assignment and open balances Performs administrative tasks and must be cross trained on medical assistant responsibilities to provide support as needed Other tasks, as assigned Requirements: QUALIFICATIONS/ EDUCATION/ CRITICAL SKILLS Minimum of 2 years in a healthcare position preferred High school diploma or GED required Good verbal and written communication skills Basic knowledge of computers and office equipment Patient-focused with the ability to work independently Capability to adapt quickly and thrive in a fast-paced environment SCHEDULE: Monday through Friday: BENEFITS: Medical, Dental, and Vision Plans HSA with Employer Contribution FSA Generous PTO Program 401k with a 3% Match Employee Assistance Program Life and AD&D Insurance Short-Term and Long-Term Disability PHYSICAL DEMANDS/ ENVIRONMENTAL FACTORS: This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know. While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear. Specific vision abilities required by this job include close vision, distance vision and depth perception. Must be able to lift/carry up to 25 lbs. AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS: Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make the accommodation.
    $30k-36k yearly est. 1d ago
  • Clinician II - Registration Specialist

    City of Chesapeake Portal 4.1company rating

    Medical records clerk job in Chesapeake, VA

    Chesapeake Integrated Behavioral Healthcare is currently seeking an energetic and passionate Clinician II to serve as the Registration Specialist who will triage walk-ins/phone calls and complete registrations for individuals seeking CIBH services through the Same Day Access clinic. Typical Tasks include: The Clinician II will triage walk-ins/phone calls from individuals seeking CIBH services through the Same Day Access clinic to determine the need for services and level of care as well as completes registrations on individuals seeking CIBH services. Maintains records for area of responsibility, which may include collecting data on things such as the population of individuals served, needs of individuals, barriers to engagement, wait times for Same Day Access clinic, etc. Will assist with monitoring incoming Same Day Access calls and monitoring the call log as well as managing BI reports Interfaces with front desk staff, schedules clinical intake assessment and serves as a liaison between individuals and intake clinicians The Clinician II provides resources, information, and support to individuals and family members. Assess for crisis situations and assist with resolution in accordance with policies and procedures and through coordination with ES and Crisis-Stabilization departments. Completes SDA clerical work when needed. The Clinician II also coordinates and collaborates with internal departments and community referrals to identify supports needed to assist individuals with accessing CIBH services. Completes data reports on program when asked by program supervisor Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks. Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires a bachelor's degree in social work, psychology, closely related field, or another degree as approved by the Virginia Department of Health Professions. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this position requires a minimum of two years of related, full-time equivalent experience. Qualified Mental Health Professional ( QMHP - Adult or Child) is required. CPR , First Aid within 3 months of hire. SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications Community Services Board or Behavioral Health experience preferred. Experience working with populations to include individuals across the lifespan, those with serious mental illness, individuals with intellectual or developmental disabilities, individuals with substance use disorders, and individuals connected to the legal system. Work Schedule Monday - Friday Hours: 8:00am to 4:30pm
    $22k-25k yearly est. 60d+ ago
  • Patient Services Representative

    Us Fertility, LLC

    Medical records clerk job in Norfolk, VA

    Job Description Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward. We have an immediate opening for a full-time Patient Services Representative to join our Norfolk, VA team. The schedule is Monday - Friday from 6:30 AM - 4:00 PM (flex) with a weekend and holiday rotation. Will float to our Virginia Beach office occasionally. How You'll Contribute: We always do whatever it takes, even if it isn't specifically our “job.” In general, the Patient Services Representative is responsible for: Maintain patient accounts by obtaining, recording, and updating personal financial and insurance information Optimize patients' satisfaction, provider time, and treatment room utilization by assessing minimum patient needs and scheduling accordingly Schedule appointments Address customer/patient issues and insure effective short-term and long-term resolution Provide timely feedback to the practice regarding service failures or patient concerns Consult with patients regarding their benefits, coverage and financial options Greet patients and visitors to the office and providing high level of customer service What You'll Bring: The skills and education we need are: Minimum 1 years of applicable work experience High School diploma required Extensive knowledge of insurance/benefits, medical terminology and medical billing Experience working in an OB/GYN office is a plus Strong communication skills, independent worker, detailed-oriented, computer savvy High level of customer service essential More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful. What We Offer: We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) - guide us daily to work hard and enjoy what we do. We're committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team! To learn more about our company and culture, visit here.
    $30k-36k yearly est. 10d ago
  • Medical Office Admin (OA)

    Healthcare Support Staffing

    Medical records clerk job in Norfolk, VA

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career in office admin by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the position for you! Daily Responsibilities: • Answering phones • Patient check in/check out • Schedule appointments • Insurance verification • Pulling and filing charts Hours for this Position: Monday-Friday 8AM-5PM Advantages of this Opportunity: • Competitive salary • Fun and positive work environment Qualifications • At least 2 years experience in medical front office doing scheduling, insurance verification and authorizations, checking in and out, answering phones, and prepping charts. • Must be bubbly and outgoing Additional Information INTERESTED IN BEING CONSIDERED? Take the next step! Click on the green I'M INTERESTED button to submit your resume for review. Or send your resume to Jessica Mac Donell directly at jmacdonell@healthcaresupport. com All your information will be kept confidential according to EEO guidelines.
    $28k-37k yearly est. 60d+ ago
  • Patient Service Representative I

    Tidewater Physicians Multispecialty Group P C 4.0company rating

    Medical records clerk job in Virginia Beach, VA

    The Patient Service Representative I is responsible for performing a variety of front office administrative duties in support of physicians and other members of the practice. Major Duties and Responsibilities Appointment scheduler on multiple telephone line system. Checking in patients for appointments and checking out patients at the end of appointments. Greeting and assisting efficiently and professionally patients and other customers that present to the practice with business other than appointments. Assure timely delivery of patient services. Functions in a multi-disciplinary environment, which requires the application of excellent customer service skills. Verifying insurance. Collecting copays and balances. Perform other duties as requested by the Office Manager. Qualifications Knowledge, Skills and Abilities Knowledge of computer systems and applications. Knowledge of office equipment. Knowledge of medical terminology and office procedures. Knowledge of grammar, spelling, and punctuation to type from draft copy, review and edit reports, and correspondence. Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately. Pays strong attention to detail. Excellent customer service skills. Ability to work scheduled hours as defined in the job offer. Ability to communicate effectively and professionally. Education / Training / Requirements High school diploma or equivalent required. One year experience in a medical environment, preferred. Physical Demands Ability to lift or move equipment. Ability to stand and walk for limited periods of time. Ability to sit for extended periods of time. Ability to enter data into a computer via a keyboard. Ability to occasionally reach, bend, stoop and lift up to 30 lbs. * Ability to grasp and hold up to 30 lbs.* Ability to occasionally squat and lean over. Ability to hear normal voice level communications in person or through the telephone. Ability to speak clearly and understandably. Basic vision, corrected. Ability to see and understand data on a computer screen. Success Factors Alignment with Company Mission and Core Values Excellent Time Management/Organized Open Communication/Positive Goal Driven Excellent Customer Service Juggles Multiple Priorities Accuracy and Attention to Detail All statements are essential functions of the position unless identified as non-essential by an asterisk (*).
    $31k-35k yearly est. 11d ago

Learn more about medical records clerk jobs

How much does a medical records clerk earn in Virginia Beach, VA?

The average medical records clerk in Virginia Beach, VA earns between $26,000 and $44,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.

Average medical records clerk salary in Virginia Beach, VA

$34,000
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