Medical records clerk jobs in Washington, DC - 604 jobs
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Records Specialist
City of Takoma Park 3.6
Medical records clerk job in Takoma Park, MD
The City of Takoma Park is seeking an experienced and self-motivated person to provide records management and office support to the City Clerk's Office. This is a part time, 30-hour per week position.
The incumbent should be organized, detail oriented, and have excellent written and oral communication skills.
Typical Duties include:
Preparing, maintaining, and updating record descriptions and inventories of active and inactive records;
Coordinating the City's records retention process;
Indexing, scanning, tracking, and filing City forms or records;
Responding tactfully and professionally to requests for information from the public;
Tracking and assisting with responding to Maryland Public Information Act requests;
Posting information and notices to the City website;
Preparing forms, flyers, correspondence, and other documents;
Assisting with City elections and special events;
Minimum Qualifications:
Proficiency with a variety of office systems (i.e. Microsoft Word, Excel, PowerPoint; Gmail and G-Suite; Adobe Acrobat Pro; etc.)
Knowledge and level of competency commonly associated with completion of specialized training in the field of work, in addition to basic skills typically associated with a high school education; and
Sufficient experience to understand the basic principles relevant to the duties of the position, usually associated with the completion of an apprenticeship, internship, or one to two years of experience; or,
Any combination of education, training and experience which provides the required knowledge, skills, and abilities to perform the essential functions of the job;
Incumbent may occasionally be required to lift boxes of records and work in dusty conditions;
Valid driver's license or ability to obtain a driver's license preferred.
The hourly wage for this position is expected to be offered between $24.88 and $29.30 per hour, and will be offered at a level consistent with the experience and qualifications of the candidate.
We offer a highly competitive benefits package, including paid premiums of medical, dental, and vision insurance for employees.
The City of Takoma Park is a small jurisdiction in Montgomery County, Maryland bordering the District of Columbia and Prince George's County. Inhabited by a diverse and politically active population of 17,000 residents, Takoma Park is known for its progressive policies, historic tree-lined neighborhoods, and independent businesses. We are proud to be a workforce of almost 200 full-time and part-time employees that are as diverse as the community we serve. We strive to maintain excellent customer service and responsiveness to our residents and everyone we work with. It is with this in mind that we seek to improve by championing quality and efficiency through a dedicated workforce and cooperative spirit.
The City of Takoma Park is proud to be an equal opportunity employer. We strive to be a diverse workforce that is representative of the residents we serve and the area in which we live. We are dedicated to creating an inclusive environment where employees of diverse backgrounds can thrive and make a positive impact in the services we provide.
$24.9-29.3 hourly 4d ago
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Patient Service Coordinator
Teksystems 4.4
Medical records clerk job in Washington, DC
*Job Title:* Patient Services Coordinator *Location:* Washington, DC (On-site) *Work Schedule:* Monday-Friday, 8:30 AM-5:00 PM (flexibility to start at 7:30/8:00 AM when needed) *Contract Duration:* 3-6 months (potential for permanent placement based on performance)
*Overview* We are seeking an experienced *Patient Services Coordinator* to join a dynamic healthcare team in a Radiation Medicine Clinic. This role is critical in ensuring a smooth and professional patient experience from check-in to scheduling and administrative support. If you have strong customer service skills, experience in patient registration, and thrive in a fast-paced medical environment, this opportunity is for you.
*Responsibilities*
* Serve as the first point of contact at the front desk for patients, visitors, and staff; provide assistance and direct inquiries appropriately.
* Answer and screen incoming calls, provide information per policy, and route calls to the correct personnel.
* Schedule and coordinate patient appointments, ensuring all necessary diagnostic test results are obtained prior to visits.
* Register patients in the hospital's registration system and confirm insurance details; collect payments as needed.
* Maintain accurate patient charts, departmental files, billing records, and appointment logs.
* Assist physicians during examinations/procedures and prepare exam rooms between patients.
* Pre-register outpatients for next-day appointments.
*Required Qualifications*
* *Education:* High school diploma or equivalent.
* *Experience:*
* Minimum 1 year in a healthcare setting with patient registration and insurance verification experience.
* Familiarity with medical terminology and electronic health record systems (Epic/EMR/EHR).
* Strong customer service skills with a professional and friendly demeanor.
* Ability to manage high-volume scheduling and multitask effectively.
*Preferred Skills*
* Reception or front desk experience in a medical environment.
* Knowledge of patient care processes and medicalrecords management.
*What We Offer*
* Opportunity to gain valuable experience in a large hospital system with room for career growth.
* Strong benefits package upon permanent placement.
* Supportive team environment with potential for extended hours and advancement.
*Additional Information*
* Parking is available upon permanent hire; temporary employees can use metro and free shuttle options.
* Compliance requirements include background check, drug screening, and immunization verification (MMR, Varicella, TB, Flu).
*Interested candidates should have excellent communication skills, a positive attitude, and the ability to deliver exceptional patient experiences.*
*We reserve the right to pay above or below the posted wage based on factors unrelated to sex, race, or any other protected*
classification. Eligibility requirements apply to some benefits
and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. This temporary role may be eligible for the following:
* *Medical, dental & vision*
* *401(k)/Roth*
* *Insurance (Basic/Supplemental Life & AD&D)*
* *Short and long-term disability*
* *Health and Dependent Care Spending Accounts (HAS & DCFSA)*
* *Transportation benefits*
* *Employee Assistance Program*
* *Time off/Leave (PTO, Vacation, or Sick Leave) *
*Job Type & Location*
This is a Contract to Hire position based out of Washington D.C., DC.
*Pay and Benefits*The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Washington D.C.,DC.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$20-25 hourly 1d ago
Records Scanning Specialist - Active TS/SCI with Polygraph Required
LMI Consulting, LLC 3.9
Medical records clerk job in McLean, VA
Job ID 2025-13312 # of Openings 1 Category Intelligence Benefit Type Salaried High Fringe/Full-Time
LMI is currently seeking a Records Scanning Specialist with a TS/SCI and polygraph clearance and experience supporting Intelligence Community customers.
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.
Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and civilian sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.
Responsibilities
Candidates should have direct, applied experience in one or several of the following areas:
Prepare documents for scanning by removing staples, paper clips, and other bindings to ensure smooth processing.
Operate high-volume scanners and large machinery to digitize physical documents efficiently and accurately.
Qualifications
An Associates Degree is desired.
2-5 years working in a professional office environment.
Must have an active TS/SCI clearance with Polygraph.
Target salary range: $90,000 - $115,000
Disclaimer:
The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.
LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
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$28k-36k yearly est. 1d ago
Records Custodian / Records Management Technical Expert - U.S. Trade and Development Agency (USTDA)
Tln Worldwide Enterprises, Inc.
Medical records clerk job in Arlington, VA
Requirements
Bachelor's degree in Information Management, Library Science, Public Administration, or a related field.
8+ years of experience in records management, archives, or information governance within a federal agency or contractor environment.
Demonstrated experience with NARA guidelines, FAR 4.7, and OMB/NARA directives (36 CFR, 1236, 1220 series).
Familiarity with FOIA, FISMA, and related federal information laws.
Strong knowledge of electronic recordkeeping systems, metadata standards, and data management software.
Excellent written and oral communication skills.
Certifications preferred: Certified Records Manager (CRM), Certified Information Professional (CIP), or NARA RM credentials.
Salary Description 85,000 - 120,000
$43k-66k yearly est. 60d+ ago
Medical Records Clerk
Brightspring Health Services
Medical records clerk job in Greenbelt, MD
Our Company
ResCare Community Living
Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today!
Responsibilities
Schedules entrance physical examinations within designated time frames
Schedules and/or tracks appointments for all medical services
Tracks client compliance and notifies appropriate staff of failed appointments
Compiles and distributes medical appointment passes; completes procedures for client accountability and attendance
Compiles data from Medical and Dental staff to prepare required monthly and quarterly reports; distributes accordingly
Types of miscellaneous memorandum, letters, and other documents as assigned
Reviews and terminates client active medicalrecords based on Daily Separation List
Types and processes client medical separation packets
Other duties as assigned
Qualifications
High School Diploma or General Education Diploma. One-year certificate in a clerical related field from a college or technical school preferred
One year certificate from a college or technical school
Three to six months of related experience is required, as well as some knowledge and/or training or equivalent combination of education and experience. Typing skills and some knowledge of medical terminology is necessary
About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn.
Salary Range USD $20.00 / Hour
$20 hourly Auto-Apply 7d ago
Records Management Specialist
Aetos 4.2
Medical records clerk job in Washington, DC
AETOS LLC is a Minority Owned CVE Certified Service Disabled Veteran Owned Small Business (SDVOSB) providing information technology solutions focused on building a business that is customer-centered and performance-oriented. At Aetos, we specialize in developing IT solutions to optimize functionality and efficiencies for government and commercial clients to meet their business needs.
Job Description
Records Management Position Requirements:
The candidate will be responsible for maintaining and enhancing an established compliant Records Management System (RMS) in M365 SharePoint environment. The candidate must be knowledgeable of the capabilities inherent to an M365 platform, to include Purview, that apply to creating a compliant records management environment. Candidate must have knowledge of the following :
Metadata and how to effectively apply this in SharePoint
The creation and management of a taxonomy of Record Series Codes (RSC)
Security access controls
The organization of Case Files
The application of records retention rules and disposition policies.
Candidate must be able to design and implement the configuration of the RMS in regard to how records are ingested and how security controls will be applied.
Candidate must have a working knowledge of DOD 5015.02 standards as criteria for establishing a compliant records management environment and must also understand the concept of litigation hold requests, FOIA, and audit and business need hold requests. Candidate must also understand the concept of communicating with NARA to align with NARA policies. Candidate will be required to create and respond to communications for and from all types of functional and technical customers through a variety of formats such as conference calls, emails, NARA taskers and directives, Service Hold Requests, File Plans and annual NARA requests regarding records managed by and for the client. An example would be addressing the NARA directive to perform an annual Records Management Program (RMP) assessment survey and submit to NARA's ePortal.
Candidate will be responsible for maintaining a Record Maintenance Support process and System Maintenance Support process that provides ongoing RM support to assess problems, seek process improvements and adhere to Federal Regulations. Candidate will work with client to establish internal policy and other governance to ensure the following are addressed in the time and/or manner specified/acceptable by the appropriate authority:
Advise in Agency-wide Annual RM Training.
Assess and embed RM capabilities in the design of current, or new systems.
Create and maintain RM Governance Policy and Guidance.
Respond to RM related inquiries (24 hours).
Respond and support any requests for information needed because of audit or internal or external analysis.
Respond to NARA inquiries and surveys.
Implement revisions to records retention schedule.
Provide support to incidents or inquiries related to various matters related to the Agency's RM program to include but not limited to records security, records transitioning, incidents-damaged, lost-spillage, RMS, and archiving.
Provide administrative support and guidance for creating and maintain current file plans and associated taxonomy to better enable configuration of systems retaining Agency's records.
The candidate will work closely with the client's Record Manager and/or Records Owners the following actions will be implemented to maintain system support:
Implement steps that include identifying and maintaining a current list of staff responsible completing files, training designated staff how to complete records file plan, tracking designated staff for ongoing reference.
Refer to completed Files Plans or like documents to assess how best to configure/automate SharePoint Purview and SharePoint collaboration sites to manage recordkeeping and non-recordkeepingrecords in a secure manner, and when applicable the routing of permanent records to NARA.
Identify and prioritize records for transition to SharePoint such as Finance, Personnel and Audit related supporting documents.
Develop an Agency-wide RM awareness training program.
Establish forums that enables Records Liaisons, Records Custodians or staff in similar roles to communicate in a practical/efficient manner. For example, FAQ Web Site, and Brown Bag Meetings.
Issue taskers or similar requests periodically (at a minimum every 12 month) to Process Owners/Records Liaisons to review if information applicable to them in the Agency's Records Retention Schedule-and Records File Plans is accurate/relevant/current.
Hold weekly meetings (at a minimum) with Records Management Office to discuss issuances/changes from NARA or other authorities within DoD
Ensure client record support system is on NARA's notification list to be kept informed of any activity that impacts clients RM program to include but not limited to training, updates to NARA tools for submission of SF115s and SF135s.
Attend meetings and/or training as required to stay abreast of changes to clients record management system, NARA record management guideline
Help implement the findings from NARA Self-Assessments where clients Record Management Program needs to improve such as with implementation of a RM training program; in-out processing protocol to ensure key records especially at the senior level are preserved; embedding RM in the Agency's vital records program; web site RM, email management and when applicable social media.
Qualifications
Bachelors degree in related field from an accredited institution
Must be able to pass DoD Public Trust background check
Preference to candidates who have an active CAC or have possessed one in the last few years
Must be available to work M-F 800 am to 500 pm EST
Must be available for possible travel up to 1 week per year.
Minimum five (5) years' experience managing records management programs.
Additional Information
Applicants must be authorized to work for any employer in the U.S. and reside in the U.S.
All your information will be kept confidential according to EEO guidelines.
$39k-59k yearly est. 60d+ ago
Records Management Specialist
Lac Federal 3.2
Medical records clerk job in Washington, DC
Full-time Description
The Records Management Specialist position is for a major federal agency records and information management program. The Specialists will be responsible for searching, maintenance, and retrieval of an organization's records. The Specialists implement policies, ensures compliance with legal requirements, and oversee the lifecycle of records from creation to disposal. The Specialists work with various departments to assess recordkeeping needs, provides training on records management best practices, and assists in the implementation of electronic document management systems. Attention to detail, knowledge of records management standards, and the ability to adapt to evolving technologies are key aspects of this role.
Responsibilities
Search, maintain, and retrieve organizational records.
Implement policies and ensure compliance with legal and regulatory requirements.
Oversee the lifecycle of records from creation to disposal.
Collaborate with departments to assess recordkeeping needs.
Provide training on records management best practices.
Assist in implementing electronic document management systems.
Apply records management standards and adapt to evolving technologies.
Requirements
Minimum of two (2) years of experience developing or maintaining records management programs that support the Government.
Experience drafting records management artifacts in accordance with NARA requirements.
Specialized experience editing, drafting, and writing file plans, records inventories, and records schedules.
Experience performing analytical studies and projects related to records management improvement, productivity, and controls.
Preferred Qualifications
Bachelor's degree in information, business, or a related discipline.
Experience with electronic document management systems.
Strong knowledge of records management standards and best practices.
Physical Requirements
Ability to sit for long periods of time and to maintain focus on projects such as computer screens or detailed paperwork.
Occasionally lifting of items weighing up to twenty-five (25) pounds such as files, books, and other materials.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Short Term & Long-Term Disability
Training & Development
EEO Statement
The company and its subsidiaries are an equal opportunity employer and celebrate the population of differences and does not discriminate in its hiring/hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed. They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.
To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.
Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.
$42k-58k yearly est. 60d+ ago
Coordinator Patient Services
HH Medstar Health Inc.
Medical records clerk job in Washington, DC
About the Job Coordinates all the front-end functions and activities related to patient access in the ambulatory practice including but not limited to customer service patient registration on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and oversees scheduling and front desk staff in conjunction with the ambulatory practice leadership team. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits.
Primary Duties and Responsibilities
* Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.
* Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management.
* Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements. May also coordinate scheduling surgical cases and procedures as appropriate.
* Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or ensures the performance of all master scheduling functions including development and maintenance of master schedules. Performs or ensures the performance of daily scheduling edits as necessitated by provider schedule changes.
* Coordinates the patient check-in and check-out process for practice including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely status of all appointments collections and review of all encounter forms daily deposits of TOS payments and preparation of charge batches.
* Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Ambulatory Practice Manager or designee on daily activity and process improvement initiatives.
* In conjunction with the Ambulatory Practice Manager or designee ensures accurate review follow up and completion of custom reports including past pending missing charge charge lag and rejection reports. Recommends and implements corrective actions as appropriate.
* Coordinates the referral pre-certification and authorization process for department including staff adherence to all Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Coordinates documentation of referrals and authorizations. Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment.
* Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and privacy guidelines and compliance issues.
* Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.
* Monitors clinical facility needs and environment of care to ensure a clean safe environment for patients. Ensures work spaces are neat clean and free of debris at all times. Maintains competency in all electronic systems required for job functions. Reports computer malfunctions software issues and/or problems to the Help Desk or appropriate staff.
* Maintains current knowledge of technical and business developments and communicates relevant information to the work group.
Minimal Qualifications
Education
* Associate's degree required
* Relevant MedStar Washington Hospital experience (minimum of three years) may be substituted for degree.
Experience
* 3-4 years of progressively more responsible job related experience required
Licenses and Certifications
* Successful completion of the IDX Master Scheduler training within 180 Days required
This position has a hiring range of
USD $49,192.00 - USD $87,422.00 /Yr.
$49.2k-87.4k yearly 3d ago
Coordinator Patient Services
Medstar Research Institute
Medical records clerk job in Washington, DC
About the Job Coordinates all the front-end functions and activities related to patient access in the ambulatory practice including but not limited to customer service patient registration on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and oversees scheduling and front desk staff in conjunction with the ambulatory practice leadership team. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits.
Primary Duties and Responsibilities
* Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.
* Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management.
* Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements. May also coordinate scheduling surgical cases and procedures as appropriate.
* Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or ensures the performance of all master scheduling functions including development and maintenance of master schedules. Performs or ensures the performance of daily scheduling edits as necessitated by provider schedule changes.
* Coordinates the patient check-in and check-out process for practice including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely status of all appointments collections and review of all encounter forms daily deposits of TOS payments and preparation of charge batches.
* Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Ambulatory Practice Manager or designee on daily activity and process improvement initiatives.
* In conjunction with the Ambulatory Practice Manager or designee ensures accurate review follow up and completion of custom reports including past pending missing charge charge lag and rejection reports. Recommends and implements corrective actions as appropriate.
* Coordinates the referral pre-certification and authorization process for department including staff adherence to all Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Coordinates documentation of referrals and authorizations. Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment.
* Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and privacy guidelines and compliance issues.
* Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.
* Monitors clinical facility needs and environment of care to ensure a clean safe environment for patients. Ensures work spaces are neat clean and free of debris at all times. Maintains competency in all electronic systems required for job functions. Reports computer malfunctions software issues and/or problems to the Help Desk or appropriate staff.
* Maintains current knowledge of technical and business developments and communicates relevant information to the work group.
Minimal Qualifications
Education
* Associate's degree required
* Relevant MedStar Washington Hospital experience (minimum of three years) may be substituted for degree.
Experience
* 3-4 years of progressively more responsible job related experience required
Licenses and Certifications
* Successful completion of the IDX Master Scheduler training within 180 Days required
This position has a hiring range of
USD $49,192.00 - USD $87,422.00 /Yr.
General Summary of Position
Coordinates all the front-end functions and activities related to patient access in the ambulatory practice including but not limited to customer service patient registration on-site insurance verification and financial counseling accurate Time-of-Service (TOS) payment collections and the balancing of all TOS payments. The person in this position ensures all scheduling registration and payment collection activities are staffed appropriately each day and oversees scheduling and front desk staff in conjunction with the ambulatory practice leadership team. Performs all master scheduling functions including development and maintenance of master schedules and daily scheduling edits.
Primary Duties and Responsibilities
* Coordinates the patient registration process including staff adherence with all established policies and procedures related to querying the Enterprise Access Directory (EAD) and obtaining complete demographic and insurance information for each patient appointment.
* Assists with coordinating personnel activities including interviews orientation and training scheduling work sampling quality assurance and performance management.
* Coordinates the patient appointment scheduling process including staff adherence with all established policies and procedures related to determining and accurately documenting the appropriate appointment type provider referral and/or authorization requirements procedure orders and other appointment specific requirements. May also coordinate scheduling surgical cases and procedures as appropriate.
* Coordinates the maintenance of the approved organization electronic scheduling and billing system patient scheduler system including triaging referrals and/or orders to the appropriate physician for care. Performs or ensures the performance of all master scheduling functions including development and maintenance of master schedules. Performs or ensures the performance of daily scheduling edits as necessitated by provider schedule changes.
* Coordinates the patient check-in and check-out process for practice including patient reception validation of patient identity scanning of patient documents to the appropriate system resolution of all alerts for missing or inaccurate information prior to patient arrival insurance verification collection and electronic posting of time of service (TOS) payments appropriate and timely status of all appointments collections and review of all encounter forms daily deposits of TOS payments and preparation of charge batches.
* Coordinates the daily batching process including encounter form completion and reconciliation to optimize charge capture and reimbursement. Reports to the Ambulatory Practice Manager or designee on daily activity and process improvement initiatives.
* In conjunction with the Ambulatory Practice Manager or designee ensures accurate review follow up and completion of custom reports including past pending missing charge charge lag and rejection reports. Recommends and implements corrective actions as appropriate.
* Coordinates the referral pre-certification and authorization process for department including staff adherence to all Managed Care Department requirements and contracts to ensure all patient appointments have required approvals in advance of the appointment. Coordinates documentation of referrals and authorizations. Obtains insurance referrals and pre-authorizations as needed. Assists with pre-authorizations of hospital admissions procedures medications and medical equipment.
* Participates in the training and education of staff on managed care contracts and processes system utilization of the approved organization electronic scheduling and billing system Joint Commission (JC) standards and privacy guidelines and compliance issues.
* Educates and informs patients and families regarding verification status and issues related to deductibles co-payments and balances. Responds to hospital staff and/or patient inquiries regarding referrals authorizations and scheduling in an efficient manner.
* Monitors clinical facility needs and environment of care to ensure a clean safe environment for patients. Ensures work spaces are neat clean and free of debris at all times. Maintains competency in all electronic systems required for job functions. Reports computer malfunctions software issues and/or problems to the Help Desk or appropriate staff.
* Maintains current knowledge of technical and business developments and communicates relevant information to the work group.
Minimal Qualifications
Education
* Associate's degree required
* Relevant MedStar Washington Hospital experience (minimum of three years) may be substituted for degree.
Experience
* 3-4 years of progressively more responsible job related experience required
Licenses and Certifications
* Successful completion of the IDX Master Scheduler training within 180 Days required
$49.2k-87.4k yearly 3d ago
Associate - Litigation & Trial - Connectivity, Privacy & Information
The Practice Group 4.5
Medical records clerk job in Washington, DC
About Latham & Watkins Latham & Watkins is one of the world's leading global law firms advising the businesses and institutions that drive the global economy. We are the market leaders in major financial and business centers globally and offer unmatched expertise and resources to help you grow from an intellectually curious self-starter into an exceptional lawyer. If you aspire to be the best, this is where you belong. About the Practice Group Our highly ranked, interdisciplinary privacy and cyber practice delivers full-spectrum legal support around the globe, to solve today's complex and dynamic compliance, regulatory, litigation, and transactional challenges. Our innovative strategies and standard of excellence promote the best outcomes and long-term success for our clients.
Counseling & Compliance Strategies
Regulators expect organizations to identify and manage privacy and cyber risk as they design, build, and operate innovative products and services. We work with global clients to implement privacy programs and create compliant processes, products, and services. We excel at prioritizing activities and outcomes to enable our clients to convincingly demonstrate how they have met their legal obligations, whether under the patchwork of US federal and state privacy and security laws, the European and UK General Data Protection Regulations, or the multitude of increasingly similar regimes around the globe. Our pragmatic, risk-based advice takes into account the requirements of these global privacy regimes to develop a streamlined operational model that businesses can implement.
Regulatory & Litigation Defense
We defend companies facing high-profile, complex, and often enterprise-threatening privacy and cyber regulatory enforcement matters and lawsuits in jurisdictions around the world. We have a proven track record of securing voluntary closures of regulatory inquiries and winning cases, and when we cannot, we work to achieve the best possible outcome for clients by leveraging our deep knowledge of the law, the facts, and the forum.
Cyber Incident Response
In the immediate aftermath of ransomware, theft, data leakage, and other major cyber incidents, we deliver just-in-time, experience-based legal advice and crisis response services to mitigate liability and competitive, reputational, or security harms. We offer full-spectrum services, assisting with internal and external investigations, disclosure and interaction with law enforcement, breach notification issues, and cyber insurance policies and claims.
Data-Driven Transactions
Our global team offers pragmatic, commercial advice, enabling clients to derive value from their data while ensuring compliance with the law. Our lawyers bring a unique cross-section of knowledge and experience spanning data, technology, and commercial issues to advise clients on the deployment of new and innovative technologies, new vendor arrangements, data licensing, and use of alternative and big data. Our privacy and cyber partners actively partner with our pre-eminent capital markets, private equity, M&A, and public company representation practices to deliver critical strategic insights at key moments before, during, and after a major corporate transaction. About the Role The Privacy & Cyber Practice is seeking an associate with a minimum of 3 years of experience to join our group. Our global team represents leading clients across industries and of all sizes to help them through complex data privacy and security issues in high-profile and cutting-edge litigation, regulatory, and counseling matters. Successful applicants will have some mix of experience with government regulation, US, EU, and APEC policy enforcement and litigation matters regarding privacy and data security issues. A strong aptitude for technology and an understanding of how technologies work is strongly preferred. CIPP certification is a plus. Superior verbal, written, and interpersonal skills required. Main Contact Details LateralRecruiting.Litigation&********** Additional Information Investing in the well-being of our lawyers and staff is among the firm's highest priorities. Through our “LiveWell Latham” program, we offer best-in-class benefits and comprehensive resources designed to support you and your loved ones through all life's moments - from building a family and taking care of loved ones, to managing your health and saving for the future.
Latham & Watkins is an equal opportunity employer. The Firm prohibits discrimination against any employee or applicant for employment on the basis of race (including, but not limited to, hair texture and protective hairstyles), color, religion, sex, age, national origin, sexual orientation, gender identity, veteran status (including veterans of the Vietnam era), gender expression, marital status, or any other characteristic or condition protected by applicable statute.
We periodically provide demographic data to legal publications, bar associations, civic and community organizations, and in some instances, to local, state, and federal government agencies as required by law or contract. So that the firm can provide this information accurately, we request that you consider self-identifying.
Please click here to review your rights under U.S. employment laws. In accordance with Latham & Watkins policies, associates in this role must protect and maintain any highly sensitive, confidential, privileged, financial and/or proprietary information that Latham & Watkins retains either as part of the legal services the Firm provides to clients or for internal purposes.
Los Angeles: Latham & Watkins LLP will consider qualified applicants with criminal histories in a manner consistent with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO). Please click the link above to review the Ordinance.
San Francisco: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please click the link above to review the Ordinance.
Massachusetts: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. An employer that violates this law may be subject to fines and/or a private right of action for $500 in statutory damages “for each such violation,” among other things. Pay Range
Associate Base Salary
Discretionary bonuses may be available depending on application circumstances and position.
Class of
US Payroll
2026
$225,000
2025
$225,000
2024
$235,000
2023
$260,000
2022
$310,000
2021
$365,000
2020
$390,000
2019
$420,000
2018
$435,000
$38k-58k yearly est. Auto-Apply 14d ago
Health Information Specialist I
Datavant
Medical records clerk job in Washington, DC
Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
+ This is a Remote role (Temporary) 3-6months- Full-Time: Monday - Friday, 7:00 am - 3:30 pm EST - Comfortable working in a high-volume production environment.- Processing medicalrecord requests by taking calls from patients, insurance companies and attorneys to provide medicalrecord status - Documenting information in multiple platforms using two computer monitors. - Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and Tuition Assistance
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
$33k-47k yearly est. 2d ago
Radiology Scheduling/Registration Clerk
VHC Health 4.4
Medical records clerk job in Alexandria, VA
Title Radiology Scheduling/Registration Clerk Job Description
Purpose & Scope:
Working as a member of a call center team, employee schedules, pre-registers, reschedules, and cancels patients for Outpatient Radiology procedures. Will also act as a liaison in communicating with Insurance Verification and Front Desk departments to ensure patient financial security.
Education:
High school diploma or equivalent is preferred.
Experience:
Under a year of experience in the healthcare field is preferred.
Certification/Licensure:
None.
$25k-33k yearly est. Auto-Apply 60d+ ago
Medical Clerk
Giacare Inc.
Medical records clerk job in Bethesda, MD
Job Description
About the Role:
In anticipation of future government awards, GiaCare Inc. is now accepting applications for Reference Laboratory Administrative Clerks to support Walter Reed National Medical Center in Bethesda, Maryland.
Education and Experience:
Degree/Education: High school diploma or General Educational Development (GED) equivalency.
At least 12 months of experience in a data entry position or other administrative support role requiring attention to detail skills using PowerPoint, Excel, Word and database software regularly. Medical terminology or medical background would be helpful, but not required.
Certifications:
Basic Life Support (BLS)
Medical terminology and Medical Administrative Specialist Certification desired.
Duties:
Track, follow up, and document reference lab orders, results, and reports using government systems (e.g., CHCS, AHLTA).
Receive, log, and process incoming specimen packages from referring labs; deliver specimens to appropriate sections.
Prepare specimens and maintain records for materials sent to outside labs; ensure results are promptly filed in patient medicalrecords.
Organize and store lab materials, including paraffin-embedded tissue, glass slides, EM blocks, photographs, and reports.
Manage paperwork and working folders for each order; accession patients and update laboratory rosters and tracking logs.
Identify and resolve discrepancies in documentation with referring laboratories.
Select standard report templates based on test type and patient data; input findings for review or escalate if no template exists.
Retrieve and deliver pathology and cytology reports to appropriate recipients.
Serve as recorder for meetings; prepare agendas and minutes; track open items to completion.
Support quality assurance by compiling data and formatting standard operating procedures.
Benefits:
Medical Insurance (GiaCare pays for employees' medical benefits)
Vision Insurance
Dental Insurance
Short-Term Disability Insurance
Life and AD&D Insurance
Paid Time Off (PTO)
401k (Non-matching)
Employee Referral Program
About GiaCare:
GiaCare, Inc. is a proud woman-owned business founded with a clear and unwavering mission:
“To better the lives of our patients and caregivers through high-quality healthcare.”
We specialize in delivering comprehensive medical staffing solutions across the United States, with a core emphasis on serving the Department of Defense and other Federal Government agencies. Our team includes a diverse range of skilled healthcare professionals, enabling us to meet both permanent placement and travel staffing needs with precision and reliability.
GiaCare prides itself on providing mission-critical support where it matters most. We are especially honored to support our military communities by ensuring quality healthcare for active-duty service members, veterans, and their families.
At GiaCare, we are deeply proud of our exceptional workforce professionals who are not only highly qualified but also deeply committed to making a difference.
Join us today and become part of a purpose-driven team where our mission is to inspire, empower, and enhance lives within our communities and throughout our organization.
$28k-36k yearly est. 20d ago
Patient Service Coordinator (Full-Time)
Some, Inc.
Medical records clerk job in Washington, DC
Job Description
SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence.
Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $19.46 to $20.58 and may be commensurate with experience.
The Patient Service Coordinator supports front desk operations by greeting and registering clients; directing clients to the appropriate service; answering and directing phone calls; maintaining provider schedules; and insurance verification.
This position is located at our main campus on O Street in NW Washington, DC. Candidates must be able to travel to our location on Benning Road in NE as needed to provide coverage.
Schedule: Monday - Friday, 7:30 am - 4:00 pm (40 hours per week)
Required: HS/GED or 2+ years work experience; 1+ years administrative experience in a Primary Care or Acute Care office or other relevant experience; customer/client services experience
Required License/Certification: CPR/First-Aid
Expected Contributions:
Greet clients and visitors, identify their needs, and provide information and initial direction
Provide a positive customer service experience to all clients and visitors to SOME
Check in all walk-in and appointment clients and complete the registration process
Verify medical insurance and/or medical insurance eligibility prior to the provider visit
Direct clients without medical insurance to the Referral Specialist before the provider visit
Regulate traffic flow in the waiting area and front desk to ensure HIPAA compliance
Scan registration and referral forms into EMR; update EMR as needed with client information
Answer all telephone calls and provide administrative support to medical, dental, and BHS as assigned
Knowledge/Skills/Abilities Required:
Knowledge of electronic health records management
Knowledge of medical terminology
Good listening skills to identify client needs and direct accordingly
Ability to remain calm in crises
Ability to communicate with diverse audiences
Mission-oriented
Ability to work in a team environment
Proficient with MS Office, including Word, Excel, and Outlook
Reports to: Patient Services Manager
Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.
Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off-site.
Closing Date: Open Until Filled
To Apply: Go to our career page at *********************************************** and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.
SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status.
SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org.
This contact information is specifically for accommodation requests and does not pertain to application status inquiries.
To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.
$19.5-20.6 hourly 9d ago
Patient Service Coordinator (Part-Time)
So Others Might Eat
Medical records clerk job in Washington, DC
SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence.
Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $19.46 to $20.58 and may be commensurate with experience.
The Patient Service Coordinator supports front desk operations by greeting and registering clients; directing clients to the appropriate service; answering and directing phone calls; maintaining provider schedules; and insurance verification.
This position is located at our main campus on O Street in NW Washington, DC. Candidates must be able to travel to our location on Benning Road in NE as needed to provide coverage.
Schedule: Monday - Friday, 9:30 am - 1:30 pm (Part-Time; 20 hours per week)
Required: HS/GED or 2+ years work experience; 1+ years administrative experience in a Primary Care or Acute Care office or other relevant experience; customer/client services experience
Required License/Certification: CPR/First-Aid
Expected Contributions:
Greet clients and visitors, identify their needs, and provide information and initial direction
Provide a positive customer service experience to all clients and visitors to SOME
Check in all walk-in and appointment clients and complete the registration process
Verify medical insurance and/or medical insurance eligibility prior to the provider visit
Direct clients without medical insurance to the Referral Specialist before the provider visit
Regulate traffic flow in the waiting area and front desk to ensure HIPAA compliance
Scan registration and referral forms into EMR; update EMR as needed with client information
Answer all telephone calls and provide administrative support to medical, dental, and BHS as assigned
Knowledge/Skills/Abilities Required:
Knowledge of electronic health records management
Knowledge of medical terminology
Good listening skills to identify client needs and direct accordingly
Ability to remain calm in crises
Ability to communicate with diverse audiences
Mission-oriented
Ability to work in a team environment
Proficient with MS Office, including Word, Excel, and Outlook
Reports to: Patient Services Manager
Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.
Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off-site.
Closing Date: Open Until Filled
To Apply: Go to our career page at *********************************************** and click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.
SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status.
SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org.
This contact information is specifically for accommodation requests and does not pertain to application status inquiries.
To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.
$19.5-20.6 hourly 8d ago
Patient Service Coordinator (Full-Time)
Some (So Others Might Eat
Medical records clerk job in Washington, DC
SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence.
Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly range for this position is $19.46 to $20.58 and may be commensurate with experience.
The Patient Service Coordinator supports front desk operations by greeting and registering clients; directing clients to the appropriate service; answering and directing phone calls; maintaining provider schedules; and insurance verification.
This position is located at our main campus on O Street in NW Washington, DC. Candidates must be able to travel to our location on Benning Road in NE as needed to provide coverage.
Schedule: Monday - Friday, 7:30 am - 4:00 pm (40 hours per week)
Required: HS/GED or 2+ years work experience; 1+ years administrative experience in a Primary Care or Acute Care office or other relevant experience; customer/client services experience
Required License/Certification: CPR/First-Aid
Expected Contributions:
* Greet clients and visitors, identify their needs, and provide information and initial direction
* Provide a positive customer service experience to all clients and visitors to SOME
* Check in all walk-in and appointment clients and complete the registration process
* Verify medical insurance and/or medical insurance eligibility prior to the provider visit
* Direct clients without medical insurance to the Referral Specialist before the provider visit
* Regulate traffic flow in the waiting area and front desk to ensure HIPAA compliance
* Scan registration and referral forms into EMR; update EMR as needed with client information
* Answer all telephone calls and provide administrative support to medical, dental, and BHS as assigned
Knowledge/Skills/Abilities Required:
* Knowledge of electronic health records management
* Knowledge of medical terminology
* Good listening skills to identify client needs and direct accordingly
* Ability to remain calm in crises
* Ability to communicate with diverse audiences
* Mission-oriented
* Ability to work in a team environment
* Proficient with MS Office, including Word, Excel, and Outlook
Reports to: Patient Services Manager
Position Designation: This position is designated as Safety Sensitive. You may be subject to drug testing prior to or during your employment with SOME. In this position, you may be disqualified from employment based on the presence of marijuana in test results, even if you possess a medical card authorizing the use of medical marijuana.
Physical Demands: Must be able to lift up to 20 pounds. Requires looking at a computer screen for several hours a day. May be required to sit for long periods. Must be able to travel to events and meetings off-site.
Closing Date: Open Until Filled
To Apply: Go to our career page at
$19.5-20.6 hourly 11d ago
Patient Service Coordinator
Ortho Bethesda
Medical records clerk job in Bethesda, MD
Who we are:
Aligned Orthopedic Partners is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic Partners is recruiting for an experienced Patient Service Coordinator.
What you will do:
Receives and directs incoming telephone calls politely
Accurately documents messages and forwards to therapists and personnel in a timely manner
Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls
Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues
Explains insurance benefits to patients
Manages cancellation list, filling open slots wherever possible
Ensures that patients sign in
Ensures patients present with required referrals
Generates new patients flowsheets and paperwork
Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medicalrecord
Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes
Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow
Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on
Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system
Forwards all cash and checks to the Practice Administrator for preparation of deposit slip
Schedules follow up appointments as necessary
Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room)
Coordinates administrative supply orders
Manages the rescheduling of patients when a therapist has a change in schedule
Performs basic administrative tasks including scanning and faxing documentation
We'd love to hear from you if you:
High School Graduate
Excellent written and verbal communication skills
Able to multi-task and capable of remaining calm in a stressful situation
Able to use a multi-line telephone system and the billing computer program
Demonstrates keyboard proficiency
Demonstrates working knowledge of medical terminology
What we offer:
We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development.
Equal Opportunity Employer
Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.
Salary Description $18.00 to $18.77
$29k-41k yearly est. 44d ago
Patient Service Coordinator - Physical Therapy
Aligned Orthopedic & Sports Therapy
Medical records clerk job in Bethesda, MD
Who we are:
Aligned Orthopedic Partner is a well-respected private orthopedic team comprised of highly trained, board-certified orthopedic surgeons devoted to delivering patients with the highest orthopedic care possible. Our commitment to finding the best solutions for individual needs sets us apart from the competition. We take pride in providing exceptional care while remaining friendly, courteous, and efficient. Aligned Orthopedic and Sports Therapy is recruiting for an experienced Patient Service Coordinator.
What you will do:
Receives and directs incoming telephone calls politely
Accurately documents messages and forwards to therapists and personnel in a timely manner
Checks designated voicemail boxes on a regular basis and ensures timely follow-up on all calls
Appropriately schedules patient appointments; obtains complete and accurate medical, demographic and insurance information, and informs patients of Practice Financial Policy; directs calls to Therapy Billing as appropriate for questions regarding insurance issues
Scheduling Post Op Hand Surgery Patients with our Hand Therapists
Explains insurance benefits to patients
Manages cancellation list, filling open slots wherever possible
Ensures that patients sign in
Ensures patients present with required referrals
Generates new patients flowsheets and paperwork
Ensures new patients complete appropriate forms and sign consent and financial agreement prior to visit with provider; ensures all required forms are placed in the appropriate order in the medicalrecord
Accurately and efficiently enters patient information into computer program; registers new patients and updates established patient information with demographic and/or insurance changes
Notifies therapist or aide of patient readiness in a timely manner; seeks assistance when appropriate to maintain optimal patient flow
Updates printed schedule with add-on or cancelled appointments and promptly notifies the billing of any new patients added on
Collects co-pay, deductible, coinsurance, today's visit charges, past due visit charges, DME payments; documents payments in computer system and control log; provides receipt to patient; reconciles control sheet with computer system
Forwards all cash and checks to the Practice Administrator for preparation of deposit slip
Schedules follow up appointments as necessary
Performs tasks associated with the "opening & closing" of the office (including the straightening of the waiting room)
Coordinates administrative supply orders
Manages the rescheduling of patients when a therapist has a change in schedule
Performs basic administrative tasks including scanning and faxing documentation
We'd love to hear from you if you:
High School Graduate
Excellent written and verbal communication skills
Able to multi-task and capable of remaining calm in a stressful situation
Able to use a multi-line telephone system and the billing computer program
Demonstrates keyboard proficiency
Demonstrates working knowledge of medical terminology
What we offer:
We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development.
Equal Opportunity Employer
Aligned Orthopedic Partners is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need.
Salary Description $19.00 to $21.50
$29k-41k yearly est. 3d ago
Patient Service Coordinator
National Spine & Pain Centers 4.5
Medical records clerk job in Glen Burnie, MD
Reports To: Center Manager
Shift Schedule: Days, 8am - 5pm (varies)
Job Category: Administrative
Job Status: Non-Exempt
For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.
Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!
What we offer:
Paid time off (PTO) & 8 company paid holidays
Tuition reimbursement
401k with employer matching
Competitive health, vision and dental benefits
Employer paid long term disability benefits
Pet Wellness coverage, legal assistance and identity protection
Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
Tickets at Work- savings on favorite brands, travel, tickets, dining and more!
What you will do:
Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances
Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations,
Prepare charts for upcoming appointments and process medicalrecords requests in an efficient manner.
Requirements
We require the following:
High school diploma or general education degree (GED) equivalent.
Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice.
Experience with Electronic MedicalRecords (EMR) systems, required.
Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security.
National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
$29k-38k yearly est. 20d ago
Patient Services Coordinator - Dietary (PRN | As Needed | Every Other Weekend)
Cnhs 3.9
Medical records clerk job in Washington, DC
Patient Services Coordinator - Dietary (PRN | As Needed | Every Other Weekend) - (250001SW) Description The Patient Services Coordinator will coordinate the daily flow of meal and formula delivery systems (MyDining), to expedite trays, cart transport, and retrieval of trays .
Will perform quality control audits of meal service as assigned.
Will respond to patient and nursing issues as appropriate.
Will perform the duties of any patient service position as needed and assist with directing department functions as needed.
May assist in call center as needed.
Qualifications Minimum EducationHigh School Diploma or GED (Required) A.
A.
Post High School certification or AA degree (Preferred) Minimum Work Experience3 years Related healthcare food service experience with knowledge of diets and infant formula (Required) Required Skills/KnowledgeBasic calculations (addition, subtraction, division, multiplication.
Ability to lift/push weights up to 50 pounds.
Ability to translate written instructions and numeric formula into special diet products and / or infant formula.
Ability to comprehend verbal and written instructions with minimal explanation.
Ability to perform basic information technology data entry and print functions.
Ability to independently solve problem and communicate solution or action to team members.
Able to perform duties independently with minimal supervision Functional AccountabilitiesAccountability and Job KnowledgeAble to perform the duties of all Patient Service department positions in accordance with the specification of each job description.
Coordinate activities of patient meal system to ensure patients are fed and or receive the appropriate nourishment or formula according to defined schedules; communicate with patients on meal requests in call center; monitor information in MyDining system.
Work closely with Patient Hospitality Associates and Nutrition Technicians to meet patient and nursing unit's needs including delivery of formula, floor stock , nourishments and off schedule meals.
Able to operate, maintain, and in-service employees on all patient service department equipment and operational procedures; show leadership and accountability working in any area of the patient services department.
Maintain temperature, cost and portion control of all products.
Perform safety checks in accordance with diet order and tray accuracy.
CommunicationCommunicate pertinent department, employee, and food information to Supervisor/Manager or Director.
First responder for patient issues.
Operate the wireless communication system between the Patient Hospitality associates and the department.
Communicate to facilities on meal delivery system equipment issues and follow-up on preventive maintenance.
Complete and document quality control indicators.
Safety and SanitationComply with maintenance of safety and sanitation standards of the department, institution and regulatory agencies.
ProfessionalismAdhere to all policies and procedures of the department and institution.
Maintain a professional image by adhering to department uniform guidelines.
Regularly adhere to department work schedules Organizational AccountabilitiesOrganizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance Primary Location: District of Columbia-WashingtonWork Locations: CN Hospital (Main Campus) 111 Michigan Avenue NW Washington 20010Job: DietaryOrganization: Patient ServicesPosition Status: R (Regular) - O - PRNShift: VariableWork Schedule: Every other weekend variable shifts Job Posting: Dec 16, 2025, 6:43:11 PMFull-Time Salary Range: 39062.
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How much does a medical records clerk earn in Washington, DC?
The average medical records clerk in Washington, DC earns between $26,000 and $43,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.
Average medical records clerk salary in Washington, DC
$33,000
What are the biggest employers of Medical Records Clerks in Washington, DC?
The biggest employers of Medical Records Clerks in Washington, DC are: