Medical records clerk jobs in Wilmington, NC - 22 jobs

JOB TITLE: Medical Coder/Biller (Certified or Non-Certified) SCHEDULE: Monday-Friday, 8:00AM-5:00PM SUPERVISOR: Business Office Manager or Assistant Administrator Please note that this is a full-time, onsite opportunity. This opportunity is not a remote or hybrid position. JOB SUMMARY/RESPONSIBILITIES: The Coder/Biller will determine the appropriate CPT codes and Diagnosis codes for all surgical procedures performed in a Multiple Specialty Ambulatory Surgery Center. Candidate should be able to issue claims via electronic and/or paper billing to facilitate timely billing and days in AR benchmarks; track and correct electronic claims submission rejections/errors; provide operative reports and any medically necessary information to include surgeon's office notes, pathology reports, etc. Have an extensive understanding of all Payers to include Medicare, Medicaid, Commercial Carriers and private Carriers. Coder will follow Medicare Rules and regulations and will update billing procedures to accommodate these changes and keep current with insurance contract rates and all billing policy changes. Work directly with Collectors and Accounts Receivable to timely and accurately submit all insurance claims. In addition, this individual will help assign self-pay and cosmetic facility charges based on company policy. This staff member will also assist with Insurance Verification to ensure that Authorizations and Approvals for procedures performed are approved prior to the Date of Service. EDUCATION/REQUIREMENTS: This individual must have a minimum of 2-5 years prior business office experience relating to surgery centers, hospitals and/or physicians' office and is proficient in the Business Office Functions listed below: Patient Accounting Systems Certified or Non-Certified Medical Billing specialist Extensive knowledge of CPT/ICD-9 and Diagnosis coding Ability to read and interpret EOB's Stays current on all Medicare Rules and Regulations Extensive knowledge of AR Management (billing, coding, and collections) Payor Contract Management Issue claims via electronic and/or paper billing to facilitate timely billing and days in AR benchmarks Maintain continuing education based on the different carriers coding guidelines, rules, and regulations Complies with required timelines to close the period in the automated billing system. KNOWLEDGE: SKILLS/KNOWLEDGE/ABILITIES: Has fundamental knowledge related to medical accounting - billing & contractual. Has ability to deal effectively and harmoniously with various professional and clerical groups and individuals; and demonstrates good interpersonal relations. Has ability to communicate articulately, comprehend written and verbal communications; and must be able to function efficiently in stressful work environment. Is proficient with patient accounting systems and Microsoft Office products. Will work directly with Collection and Insurance Verification departments to ensure that collection policies are being followed. Will conduct themselves in accordance with Surgery Partners Code of Conduct Has demonstrated professional growth and achievement. Will maintain regular attendance habits. Is proactive not reactive. Other duties as assigned. PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with normal office environment. ENVIRONMENTAL/WORKING CONDITIONS: Normal busy surgical office environment. Benefits: Comprehensive health, dental, and vision insurance Health Savings Account with an employer contribution Life Insurance PTO 401(k) retirement plan with a company match And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. #100

Liberty Cares With Compassion At#Liberty Home Care,#we know that following an illness, trauma or surgery, the ability to recover at home can greatly improve patient outcomes. Our healthcare professionals are dedicated to offering recovery with independence to our patients. We are currently seeking an experienced: HIM FIELD CODER Full Time (North Carolina#Based) Job Summary: Provides LHRS facilities with accurate pre-authorization ICD coding and reports codes to facility designated staff within a turn-around time of 5-15 minutes, business days. Provides LHRS facilities with accurate ICD codes during facility HIM staff new hires, vacation, extended leaves or vacancy.# Entering codes into facility EHR within a 24 business hours following resident admit. Completes LHM home health and hospice intake coding as assigned.# Entering codes into EHR within 24 business hours following notification. Perform ICD code analysis, as requested and report findings to LHM Senior Director of Coding Reimbursement. Serve as an ICD coding resource, responding to staff questions concerning ICD coding in a timely manner. Works with other departments as needed to improve documentation quality and/or to improve the processes which are related to accurate ICD code assignment. Assist with training of staff on ICD coding. Attends educational sessions pertinent to ICD coding to ensure competency in LTC, home health # hospice coding. Performs other duties as assigned. Job Requirements: Must be a high school graduate Must be a Registered Health Information Administrator/RHIA (BS) or Registered Health Information Technologist/RHIT (AAS), AHIMA Certification required Extensive knowledge of ICD-10-CM coding required 1-3 years of relevant coding experience in the LTC and/or home health and hospice setting preferred Knowledge of Medicare/Medicaid regulations preferred Must be dependable, flexible, and able to work and cooperate well with staff and have understanding, patience, and tact in working with practitioners and others. Must be able to prioritize work assignment and complete duties within specified timeframe, but also be flexible to adapt to changing priorities. Excellent computer skills Must have a valid N.C. driver#s license. Must have neat professional appearance at all times. Visit *********************** for more information. Background checks/drug-free workplace. EOE. Liberty Cares With Compassion At Liberty Home Care, we know that following an illness, trauma or surgery, the ability to recover at home can greatly improve patient outcomes. Our healthcare professionals are dedicated to offering recovery with independence to our patients. We are currently seeking an experienced: HIM FIELD CODER Full Time (North Carolina Based) Job Summary: * Provides LHRS facilities with accurate pre-authorization ICD coding and reports codes to facility designated staff within a turn-around time of 5-15 minutes, business days. * Provides LHRS facilities with accurate ICD codes during facility HIM staff new hires, vacation, extended leaves or vacancy. Entering codes into facility EHR within a 24 business hours following resident admit. * Completes LHM home health and hospice intake coding as assigned. Entering codes into EHR within 24 business hours following notification. * Perform ICD code analysis, as requested and report findings to LHM Senior Director of Coding Reimbursement. * Serve as an ICD coding resource, responding to staff questions concerning ICD coding in a timely manner. * Works with other departments as needed to improve documentation quality and/or to improve the processes which are related to accurate ICD code assignment. * Assist with training of staff on ICD coding. * Attends educational sessions pertinent to ICD coding to ensure competency in LTC, home health & hospice coding. * Performs other duties as assigned. Job Requirements: * Must be a high school graduate * Must be a Registered Health Information Administrator/RHIA (BS) or Registered Health Information Technologist/RHIT (AAS), AHIMA Certification required * Extensive knowledge of ICD-10-CM coding required * 1-3 years of relevant coding experience in the LTC and/or home health and hospice setting preferred * Knowledge of Medicare/Medicaid regulations preferred * Must be dependable, flexible, and able to work and cooperate well with staff and have understanding, patience, and tact in working with practitioners and others. * Must be able to prioritize work assignment and complete duties within specified timeframe, but also be flexible to adapt to changing priorities. * Excellent computer skills * Must have a valid N.C. driver's license. * Must have neat professional appearance at all times. Visit *********************** for more information. Background checks/drug-free workplace. EOE.

Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically

Job DescriptionSalary: Assists with the front desk responsibilities of the podiatry practice. Essential Functions (May perform part or all of the following) Greets and registers patients. Verifies insurance and demographic information. Checks patients in and/or out and makes appointments as indicated. Collects co-pays and patient payments. Answers phones. Monitors and resolves registration errors. Completes referrals and authorizations as needed. Responsible for tidiness of front office and waiting area. Demonstrates working knowledge of E.M.R. system. Surgery Scheduling Education, Experience and Certifications High School Diploma or GED required. Computer experience required. Customer Service experience required. Understanding of medical insurance required. Experience with Medical Records Software and practice management software preferred. Front desk medical practice experience required. Must have a working understanding of OSHA & HIPAA compliance. Physical Requirements Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs. Reports to:Office Manager and/or Physicians

Patient Service Representative (2 full-time positions) Employee friendly, long established orthotic & prosthetics provider with excellent reputation, has an exciting opportunity for a Patient Service Representative in our Wilmington, DE office. In this position, you will work closely with clinicians, physician offices, insurances and co-workers to ensure timely service to our patients. Main responsibilities of this position include: Providing excellent customer service to all patients Data entry and preparation of orders Becoming versed and knowledgeable of various insurance company requirements and procedures Obtaining the proper documentation necessary for insurance companies / plans Verifying patient benefits and pre-certifying our services Assuring timely service to patients Ability to quickly learn and navigate all company computer and phone applications Performing other duties as assigned Skills & Requirements: Works independently Uses good judgement Makes sound decisions Communicates professionally Works in a fast-paced environment Records correctly and briefly Handles sensitive information in confidence Meets deadlines and prioritizes Proficient in Microsoft Outlook, Word, Excel Organized and detail-oriented High school graduate Knowledge of anatomy and medical code is a plus Professional conduct Dress appropriately We offer great pay and benefits. If you are looking for a fun place to work and looking to use your talents to help patients meet their needs we want to hear from you. This is a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.

Job DescriptionThe JobSquad Solutions Team is currently looking for a Patient Services Representative to work at a company located in the Wilmington NC area!Job TitlePatient Services RepresentativePosition LocationWilmington, NC (not a remote position) Pay/hours for position$17 per hour Notify Talent Acquisition Specialist as soon as a job is no longer needed unless the recruiter is closing the order. Closing the order will also remove the posting.Please provide thorough details when providing the information. Requirements of position:· Prior Customer Service experience is preferred- resumes will need to reflectprior Customer Service / Call Center / Medical front desk experience.· Familiar with answering phones and managing incoming calls, routing calls andtaking messages in a busy setting.· Proper phone etiquette is required.· Experience with using Computer in a business setting.· Familiarity with Epic is a major plus· Video Interview will be required Responsibilities of position· Will need to answer incoming calls to medical facility.· Will log messages into a queue or route to proper areas· Will need to be both personable and professional on the phone· Data Entry required· Hours are 8am -4:30pm / Monday - Friday The JobSquad Solutions Team is made up of experts around the country. Serving our local workforce communities is our passion.#HS1234

SUMMARY: Under the general direction of the Dental Department Manager, the Dental Patient Registrar performs those duties necessary to prepare patients administratively for a dental visit. The Dental Patient Registrar is responsible for the accuracy and completion of patient accounts based on MNHC departmental protocol, policies and procedures, and compliance with regulatory agencies, to include registration functions and ensuring all insurance requirements are met prior to patients checkout. Relief duties include cross training to assist the front desk appointment clerk and cashier. PRIMARY DUTIES and RESPONSIBILITIES include the following: (other duties may be assigned) Greet patients, check in scheduled patients: Ensure all Health history is updated, insurance or discount information is accurate. Scan any necessary paperwork into MediaDent (documents). Check in patients into the practice management system, print encounter form for specific provider. Check the patient into MediaDent systems, selecting the correct providers name. Obtain an image of the patient if needed. Address emergency patients. Follow outline protocol as related to same day walk-ins. (Triage done by a clinical staff) Set up new accounts by entering patient data, including demographic and financial, into the Centers databases. Analyze insurance coverage and benefits for service to ensure timely reimbursement by verification of benefits and obtain authorizations when required. If the patient is being seen as a result of an emergency assure that the patient completes a demographic, HX, HIPPA and No Show Policy. Scan all appropriate documents into MediaDent for next day patients. Print schedules in preparation for the next days appointments. Contact patients to confirm appointments. Notify the collection department in advance if there is an issue regarding payments. Expect continuous flow during patients checking in and checking out. Notify appropriate staff if an issue arises that is clinical. Promote and maintain excellence in customer service skills. All calls must be address or return in a timely manner. Accountable for updating short notice scheduling and orthodontic referral log. Mailing dental patients 0 warning and dismissal letters. Attend in service training sessions as assigned. Performs other related duties incidental to work described herein. RELIEF DUTIES and RESPONSIBILITIES include the following: Enter billing charges, calculates and collects payments at time services are rendered and issue receipt for payment received. Maintain and assume responsibility for the opening cash drawer fund of $100.00 (when performing as cashier). Prepare a daily cash log and reconcile the cash report and cash collected on a daily basis. Provide rotation relief as a part of the Saturday rotation of the front desk schedulers. Corporate Compliance: It is an essential job element that everyone be compliant with the full law and fully cooperate with the compliance program without fear of retaliations from the organization. SUPERVISORY RESPONSIBILITIES: None ADMINISTRATIVE RESPONSIBILITIES: None QUALIFICATION REQUIREMENTS: The requirements listed below are representative of the knowledge skills, and/or ability required: EDUCATION AND/OR EXPERIENCE: High School diploma or equivalent; experience may be substituted for education; must have at least one year of health care related experience in a business or insurance office ESSENTIAL TECHNICAL/MOTOR SKILLS: Medical terminology, accurate keyboarding skills, ability to process work error free -- Ability to use standard office equipment, including computers, photocopiers, and facsimile machines -- Ability to learn, understand, and use Internet insurance eligibility systems INTERPERSONAL SKILLS: Excellent interpersonal and customer service skills -- Excellent telephone etiquette -- Teamwork and communication skills essential -- Treat all patients, co-workers, and managers with courtesy and respect MENTAL ABILITIES: Cognitive reasoning -- Clear thinking in high-pressure situations -- Ability to prioritize and withstand pressure of continual work with variable requirements -- Ability to concentrate and maintain accuracy despite frequent interruptions -- Critical thinking and organization skills, problem solving, and reasoning capabilities LANGUAGE SKILLS: Ability to speak English fluently -- Spanish speaking or another language is a plus LICENSES, CERTIFICATES, REGISTRATIONS: None PHYSICAL DEMANDS: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, talk, and hear, use hands to finger, handle or feel. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee is frequently required to lift and/or move up to 20 pounds. The special vision requirements for this job are close vision (clear vision at 20 inches or less), color vision (ability to identify and distinguish colors). WORK ENVIRONMENT: The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions for this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Inside a multi-cultural medical/dental clinic, which delivers comprehensive health care services, including HIV/AIDS treatment to the disadvantaged poor and underserved -- The building is heated in winter and air conditioned in the summer with noise levels of moderate to loud -- Children crying and screaming -- Loud talking patients -- Patients speaking multiple languages at the same time -- Loud speaker and/or paging -- May be subject to exposure to copier toner, correction fluid, bright fluorescent lighting, and continuous personal computer exposure This job is a bloodborne pathogens risk category III position. GENERAL EXPECTATIONS: The employee is expected to attend work on a daily basis and to be at work on time. The employee is expected to be a team player. The employee is expected to report absences in accordance with personnel policies and procedures. The employee's work is expected to be accurate, neat, and thorough, and completed on time. The employee is expected to have a positive attitude, be cooperative, and considerate of others. The employee is expected to be dependable and is expected to accept responsibility for assignments and duties given. The incumbent is expected to dress and act in a professional manner and to adhere to all safety standards. The employee is expected to participate in staff meetings, be courteous and polite with patients and other staff. The employee is expected to maintain confidentiality. NOTE: This job description may be changed only with the approval of the Chief Executive Officer, however it should be reviewed at least annually between the employee and the supervisor of the position.

ESSENTIAL FUNCTIONS: Support managers and employees through a variety of tasks related to organization and communication. Effectively communicate via phone and email ensuring that all duties are completed accurately, delivered with high quality and in a timely manner. Attend meetings and take accurate minutes. Create spreadsheets, manage databases and prepare presentations, reports and documents as needed. Calendar management, schedule appointments, update calendars and arrange staff meetings EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: High school diploma or equivalent required. Associate's degree preferred. BENEFITS: UMR/United Healthcare (3 plans to choose from, Eligible after 30 days of employment): Delta Dental (2 plans to choose from) VSP Vision Insurance Paid life and AD&D insurance 401k with a matching contribution Paid Vacation/Sick/Extended Sick/Personal/Holiday time Short term and Long term disability Free meals Employee Discount program Ranked by Newsweek in 2020 and 2021 as one of North Carolina's Best Addiction Treatment Centers, Wilmington Treatment Center is North Carolina's premier substance abuse recovery hospital and rehabilitation center located in the beachside community of Wilmington, NC. What began as a 22 bed hospital on once campus in 1984 has grown into a 260 bed hospital spanning 3 campuses! We are a team of professionals dedicated to helping our patients begin their recovery from the disease of addiction. Even though we are growing, we still maintain that felling of a close-knit community. We offer a fantastic comprehensive benefit package, a great team of co-workers as well as the opportunity to make a difference in the lives of those we serve.

Nemours is seeking a Unit Clerk to join our Nemours Children's Health team in Wilmington, DE. This is a 36-hr/wk position, 8A-8P, every 3rd weekend, 2 holidays/year. The Unit Clerk is an individual who will function as a member of the nursing staff responsible for assisting with general activities of the patient care unit and for assuring smooth communication of patient care related information both intra departmentally and interdepartmentally. Position Responsibilities Courteously and professionally covers patient care center front desk as needed or assigned. This includes promptly answering telephones, greeting patients, sending reports, distributing, sorting, or processing mail, etc. This may also include instructing patients on how to get to other hospital locations or other information. Delivers reports, supplies, etc. to patient areas or hospital locations as needed. Accurately relays information from physicians, nurses, laboratory personnel and others. Uses Information Systems as required for patient care. Accurately enters written orders into the computer. Follows through on all orders as appropriate such as calling departments for consults. Maintains accurate information on the unit board. Processes all computer documents appropriately differentiating between temporary and permanent documents and obtaining signatures as needed. Ensures that the work area is organized. Maintains open communication with the patient care team to relay pertinent information regarding patient and unit needs. Assists with activities of daily life (bath, feed, play, etc.) and other patient care as directed. Ensures an adequate stock of all necessary equipment and supplies in designated areas at established par levels. Responsible for participation in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation. Participates in unit, departmental and hospital educational programs. Attends unit/departmental meetings regularly. Demonstrates proficiency in the care of patients of all ages; neonates, infants, toddlers, school aged, adolescents and adults. Position Requirements High School Diploma An American Heart Association BLS Minimum of one year experience required Medical terminology training preferred Previous clerical experience in a health care setting preferred

What We Offer Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions. What You'll Do Responsible for timely and accurate recording of patient demographics, insurance information, patient charges and collections. Scheduling patient appointments in a timely and accurate manner. Cross-training required in multiple administrative support functions. What We're Looking For Education: High School Diploma or GED, required. Experience: One year of clerical experience in medical office setting, required. Other related experience may be considered in lieu of medical office experience. Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges, copays, and scheduling patient appointments. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. High level of working knowledge of EPIC systems. Detailed knowledge of multiple payors billing requirements. Familiarity of coding requirements for practice specialty. Additional skills preferred: Proficient in use of all computer software utilized in practice. Why Choose Novant Health? At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves. Job Opening ID 136564

JCMC Sick and Well is looking for a Patient Service Representative (PSR) to work as our referral coordinator and front desk receptionist. This position serves as the first line of communication between a patient and care provider or care specialist. The PSR delivers the highest level of customer service and efficiency possible by answering phone calls, greeting patients, making appointments, collecting payments, promptly processing referrals, and providing general information. Essential Functions: Welcomes and greets patients and visitors in person or on the telephone; answers questions and provides information on procedures or policies. Optimizes patients' satisfaction and provider time by scheduling appointments in person or by telephone. Documents patient inquiries in the telephone template of the EHR and assigns tasks to the appropriate individual. Notifies clinical staff when immediate attention is required. Keeps patient appointments on schedule by notifying the provider of patient's arrival; reviewing service delivery compared to schedule; and reminding the provider or patient of service delays. Contacts specialty offices to make referral appointments. Obtains authorizations from various insurance companies (e.g., Tricare, Medicaid, UHC, etc.) Answers patients' questions and/or concerns about referrals, such as where they are being sent and which offices accept their insurance. Optimizes patient satisfaction by assisting in the transition of care-scheduling specialist appointments and sending appropriate medical records ahead of time. Completes tasks within a desirable time frame to ensure patient satisfaction. Communicates with providers to assist in identifying appropriate specialists and renewing specialty referrals. Maintains patient accounts in NextGen EHR by obtaining, recording, and updating personal and financial information. Collects patient payments and verifies insurance eligibility. Protects patient rights by maintaining confidentiality of personal, medical, and financial information. Performs additional tasks or assignments as directed by the supervisor. Minimum Qualifications: High School Diploma or General Education Development (GED) 1-year experience working in a medical office setting Referral experience preferred Effective verbal and written communication at all levels, both internally and externally Self-motivated, quick learner, organized, detail-oriented, and able to multi-task Active listener with the ability to respond appropriately and professionally Benefits: 401(k) Health, Dental, and Vision Insurance Employee Assistance Program Accident, Short-Term Disability, Long-Term Disability Paid Time Off

Part-time Description Performs the coding of outpatient and/or inpatient and ancillary medical records as well as various Health Information Management duties. (not an exhaustive list): Review medical records classified as inpatient, observation, treatment room, Emergency Department and ancillary Assign appropriate diagnosis/procedure codes using the ICD-10 and CPT-4 classification systems. Assign codes using coding books or by using the 3M/code finder computer system Follow established coding guidelines when assigning diagnosis/procedure codes to records Request diagnosis/procedural information from physician when information is not available at the time of coding Utilize approved resources for coding purposes, i.e. CMS.gov website Requirements Education: High School diploma or equivalent Knowledge of Medical Terminology, Anatomy and Physiology, CPT and/or ICD-10 PCS, and ICD10-CM coding systems RHIT, RHIA, or professional coding credential required Experience Two years coding experience preferred

Wilmington Treatment Center is North Carolina's premier substance abuse recovery hospital and rehabilitation center located in the beachside community of Wilmington, NC. What began as a 22 bed hospital on one campus in 1984 has grown into a 188 bed hospital spanning 3 campuses - and we are still growing! We are a team of professionals dedicated to helping our patients begin their recovery from the disease of addiction. Even though we are growing, we still maintain that feeling of a close knit community. We offer a fantastic comprehensive benefit package, a great team of co-workers as well as the opportunity to make a difference in the lives of those we serve. Who you are: Our Unit Clerks are a vital part of our nursing department! These are folks who help the nursing department run like a well oiled machine. Using your excellent organizational skills, you will keep the nurses' station orderly and well supplied. You will use your stellar customer service and top notch communication skills to answer phone calls as well as assist our patients with their requests and questions which may include obtaining services from nursing, medical or other hospital staff. You will put your fantastic computer skills to use by updating patient records in the EMR. You will work with outside facilities to obtain medical records for our patients as needed. Qualifications: * High School diploma or GED equivalent * Two years general office experience with excellent computer skills required. Experience working in a medical office preferred * CPI (Offered at facility). * CPR (offered at facility) * Ability to work with male and female, adult (18 & over) substance abuse/dually diagnosed/opiate dependent population. * Must be able to work with culturally diverse populations. * Ability to work every other weekend required Essential Job Duties and Functions: * Assists patients by responding to their requests/questions which may include obtaining services from nursing/medical staff as well as other hospital staff * Updates the patient medical record (EMR) as necessary * Obtains medical records from outside facilities as needed * Maintains the nursing station desk by answering phone calls, providing clerical support as requested and ensuring it has the necessary supplies Now is the time to become a part of WTC as we are expanding our departments to meet the needs of our patients. BENEFITS * UMR Health Insurance (3 plans to choose from, eligible after 30 days of employment):) * Delta Dental (2 plans to choose from) * VSP Vision Insurance * Paid life and AD&D insurance * 401k with a matching contribution * Paid Vacation/Sick/Extended Sick/Personal/Holiday time * Paid Short term disability * Long term disability * Free meals * Employee Discount program * Employee Fun events Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. null

Works in an environment that provides care to patients. Responsible for answering phones and patient inquiries, coordinating patient transport, ensuring compliance with forms, and scanning medical records. Communicates appropriately with the care team. Performs duties in adherence to all hospital policies. Assist Registered Nurses in providing all aspects of direct and indirect patient care. Qualifications Education/Certification: Current North Carolina CNA 1 or 2 certification Current BLS certification NCI within 90 days Patient safety companion course within 2 weeks of hire and yearly CBL certification CNA 1 will attend CNA 1 + 4 within 6 months of hire Experience: Previous CNA experience preferred.

JOB TITLE: Medical Coder/Biller (Certified or Non-Certified) SCHEDULE: Monday-Friday, 8:00AM-5:00PM SUPERVISOR: Business Office Manager or Assistant Administrator Please note that this is a full-time, onsite opportunity. This opportunity is not a remote or hybrid position. JOB SUMMARY/RESPONSIBILITIES: The Coder/Biller will determine the appropriate CPT codes and Diagnosis codes for all surgical procedures performed in a Multiple Specialty Ambulatory Surgery Center. Candidate should be able to issue claims via electronic and/or paper billing to facilitate timely billing and days in AR benchmarks; track and correct electronic claims submission rejections/errors; provide operative reports and any medically necessary information to include surgeon's office notes, pathology reports, etc. Have an extensive understanding of all Payers to include Medicare, Medicaid, Commercial Carriers and private Carriers. Coder will follow Medicare Rules and regulations and will update billing procedures to accommodate these changes and keep current with insurance contract rates and all billing policy changes. Work directly with Collectors and Accounts Receivable to timely and accurately submit all insurance claims. In addition, this individual will help assign self-pay and cosmetic facility charges based on company policy. This staff member will also assist with Insurance Verification to ensure that Authorizations and Approvals for procedures performed are approved prior to the Date of Service. EDUCATION/REQUIREMENTS: This individual must have a minimum of 2-5 years prior business office experience relating to surgery centers, hospitals and/or physicians' office and is proficient in the Business Office Functions listed below: * Patient Accounting Systems * Certified or Non-Certified Medical Billing specialist * Extensive knowledge of CPT/ICD-9 and Diagnosis coding * Ability to read and interpret EOB's * Stays current on all Medicare Rules and Regulations * Extensive knowledge of AR Management (billing, coding, and collections) * Payor Contract Management * Issue claims via electronic and/or paper billing to facilitate timely billing and days in AR benchmarks * Maintain continuing education based on the different carriers coding guidelines, rules, and regulations * Complies with required timelines to close the period in the automated billing system. KNOWLEDGE: SKILLS/KNOWLEDGE/ABILITIES: * Has fundamental knowledge related to medical accounting - billing & contractual. * Has ability to deal effectively and harmoniously with various professional and clerical groups and individuals; and demonstrates good interpersonal relations. * Has ability to communicate articulately, comprehend written and verbal communications; and must be able to function efficiently in stressful work environment. * Is proficient with patient accounting systems and Microsoft Office products. * Will work directly with Collection and Insurance Verification departments to ensure that collection policies are being followed. * Will conduct themselves in accordance with Surgery Partners Code of Conduct * Has demonstrated professional growth and achievement. * Will maintain regular attendance habits. * Is proactive not reactive. * Other duties as assigned. PHYSICAL/MENTAL DEMANDS: Requires sitting and standing associated with normal office environment. ENVIRONMENTAL/WORKING CONDITIONS: Normal busy surgical office environment. Benefits: * Comprehensive health, dental, and vision insurance * Health Savings Account with an employer contribution * Life Insurance * PTO * 401(k) retirement plan with a company match * And more! Equal Employment Opportunity & Work Force Diversity Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization. This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities and working conditions may change as needs evolve. #100

Medical Receptionist (1 full-time positions available) Fast growing and employee friendly company, with an exciting opportunity for a Medical Receptionist in our Augustine Cut Off location in Wilmington, Delaware. We are seeking a candidate who wants to work in a friendly and safe office environment. Role and Duties: Greet and treat all patients in a kind and professional manner Conduct, communicate and dress appropriately Answer all incoming phone calls Transfer calls to the correct person Schedule appointments as instructed Inform patient of necessary paperwork Verify patient and insurance information Maintain and update patient files Prepare for appointments in advance Obtain patient insurance information and other paperwork for billing Collect, apply, and record payments Make payment arrangements with patients Record all transactions on log Communicate with patients and others for more information Maintain and order office supplies Complete other duties as assigned Skills & Requirements: Works independently Uses good judgment Makes sound decisions Communicates professionally Works in a fast-paced environment Records correctly and briefly Handles sensitive information in confidence Meets deadlines and prioritizes duties Proficient with multiple-line phone system Proficient in Microsoft Outlook, Word, Excel Organized and detail-oriented High school diploma Knowledge of anatomy and medical code is a plus COVID19 vaccination is required We offer great pay to work in a great place. If you are someone looking to use your talents to help our patients meet their needs, we want to hear from you. This is a drug-free workplace and all job offers will be contingent on passing a drug screen and a favorable pre-employment background check.

Who you are: Our Unit Clerks are a vital part of our nursing department! These are folks who help the nursing department run like a well oiled machine. Using your excellent organizational skills, you will keep the nurses' station orderly and well supplied. You will use your stellar customer service and top notch communication skills to answer phone calls as well as assist our patients with their requests and questions which may include obtaining services from nursing, medical or other hospital staff. You will put your fantastic computer skills to use by updating patient records in the EMR. You will work with outside facilities to obtain medical records for our patients as needed. Qualifications: High School diploma or GED equivalent Two years general office experience with excellent computer skills required. Experience working in a medical office preferred CPI (Offered at facility). CPR (offered at facility) Ability to work with male and female, adult (18 & over) substance abuse/dually diagnosed/opiate dependent population. Must be able to work with culturally diverse populations. Ability to work every other weekend required Essential Job Duties and Functions: Assists patients by responding to their requests/questions which may include obtaining services from nursing/medical staff as well as other hospital staff Updates the patient medical record (EMR) as necessary Obtains medical records from outside facilities as needed Maintains the nursing station desk by answering phone calls, providing clerical support as requested and ensuring it has the necessary supplies Now is the time to become a part of WTC as we are expanding our departments to meet the needs of our patients. BENEFITS UMR Health Insurance (3 plans to choose from, eligible after 30 days of employment):) Delta Dental (2 plans to choose from) VSP Vision Insurance Paid life and AD&D insurance 401k with a matching contribution Paid Vacation/Sick/Extended Sick/Personal/Holiday time Paid Short term disability Long term disability Free meals Employee Discount program Employee Fun events

Job DescriptionDescription: Performs the coding of outpatient and/or inpatient and ancillary medical records as well as various Health Information Management duties. (not an exhaustive list): Review medical records classified as inpatient, observation, treatment room, Emergency Department and ancillary Assign appropriate diagnosis/procedure codes using the ICD-10 and CPT-4 classification systems. Assign codes using coding books or by using the 3M/code finder computer system Follow established coding guidelines when assigning diagnosis/procedure codes to records Request diagnosis/procedural information from physician when information is not available at the time of coding Utilize approved resources for coding purposes, i.e. CMS.gov website Requirements: Education: High School diploma or equivalent Knowledge of Medical Terminology, Anatomy and Physiology, CPT and/or ICD-10 PCS, and ICD10-CM coding systems RHIT, RHIA, or professional coding credential required Experience Two years coding experience preferred

Provide secretarial support for the department. Provide cooperative and courteous service to all customers, both internal and external. Assist with any questions or concerns from internal and external customers. Prepare new and existing patient charts for admission and discharge. Maintain complete and accurate documentation. Support co-workers in a team environment. Qualifications Education/Certifications: Graduation from High School. Patient Safety Companion class within 2 weeks of hire. NCI within 90 days. Experience: Prior hospital experience is preferred.