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  • Medical Records and Referrals Coordinator

    Piedmont Health Services 4.3company rating

    Medical records clerk job in Burlington, NC

    Job Description What is PACE? At Piedmont Health Senior Care, we are dedicated to enhancing the lives of seniors in our community through our Program of All-inclusive Care for the Elderly (PACE). We help seniors maintain their independence and continue living at home for as long as possible. We achieve this by offering comprehensive, personalized healthcare and related services, all tailored to the unique needs and aspirations of each senior we serve. Our approach is unlike any other healthcare plan! PACE emphasizes a participant-centered strategy, focusing on providing the right care and services that best support each participant's unique needs and goals. We integrate and coordinate all aspects of care, leveraging a team of dedicated doctors, nurses, therapists, dieticians, and other specialized professionals who work together as a care team to manage and address the complete health needs of each. Job Title - Medical Records and Referral Coordinator Department - PACE Reports to - Site Director Benefits - Medical, Dental, Vision, Life Insurance (Short & Long Term Disability) 403(b) Plan Paid Holidays CME (Continuing Medical Education) About Position: The Medical Records and Referral Coordinator is responsible for maintaining an accurate and complete medical record per PHSC policy and procedure and for coordination of authorized participant appointments per PHSC policy and procedure. Work Location: 1214 Vaughn Road Burlington, NC 27217 & 163 Chatham Business Dr, Pittsboro, NC 27312 Schedule: Monday through Friday, 8:00am - 5:00pm This position will work 3 days per week at PACE Burlington on Monday/Wednesday/Friday and at PACE Pittsboro on Tuesday/Thursday. Duties/ Responsibilities - Complete referral documents in the electronic medical record. Schedule appointments for referrals, contact families and participants with referral times to include mailing an appointment reminder card as well as a courtesy reminder call prior to the scheduled appointment; coordinate referral times with the participant's family first - if family is unavailable, arrange via PHSC Transportation Manager. Match consultation documents with referral orders and close referrals out via the appointment database. Work closely with Medical Records Coordinator to ensure consultation documents are processed efficiently and relevant goals are being met. Schedule and coordinate outside appointments for participants based on days of attendance/time/availability of transportation services to include the coordination with clinical staff when an aide/family escort is needed. Work with the Medical Providers to reschedule appointments as needed per our PHSC appointment guideline as well as based on transportation services availability. Document appointments within Centricity and appointment database. Notify Nurse Care Manager of any scheduled procedures and give forms to be filled out; need to go over with participant prior to the scheduled appointment. Make weekly schedule for authorized appointments and distribute. Complete appointment paperwork (chart note/rationale for visit/etc.) Consistently follows authorization and referral policies and procedures to include maximum number of appointments that can be approved and arranged per day. Audit medical records for being up-to-date and complete. Ensure referrals are completed according to determined goals, and referrals reports for open, held, and closed appointments are reviewed on at least a weekly basis with supervisor, providers, and Site Director. Provides administrative support to the PACE Center as needed. Ensures that Piedmont Health SeniorCare maintains an accurate and complete medical record as well as ensures the safety of participant confidential information, security of the facility and all data according to Federal and State Regulations. Contacts outside offices for medical records, notes, images, follow-up and cancellations. Ensures medical notes from specialty appointments, hospitalizations, etc are received and uploaded to the chart on a timely basis (no later than a week after appointment. Close out the medical record of deceased and/or disenrolled participants. Establishes and maintains medical records for each participant, including: requesting, scanning, uploading records, notes, images, follow-up and cancellations from external sources to include, labeling information once scanned into computer system as well as closes out referrals. Achieves quality goals for medical records of a complete and accurate current medical record for every participant. Abides by all established SeniorCare policies, rules and regulations, including patient, staff and SeniorCare information. Perform all other duties as assigned. Qualifications - Education: Associates Degree in relevant field required or 2-3 years of relevant experience, education, or certification. Required: Must be able to work effectively in a team environment. Strong oral and written communication skills. Must meet a standardized set of competencies established by Piedmont Health SeniorCare and approved by CMS before working independently. Preferred: One year of work experience with the frail or elderly preferred. Immunizations: Be medically cleared for communicable diseases and have all immunizations up-to-date prior to beginning employment. Pay Range : $17.66/Hourly - $23.74/Hourly ( commensurate with years of experience) EEO Statement Piedmont Health Services, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 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    $17.7-23.7 hourly 29d ago
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  • Medical Records Coordinator

    Avardis Health

    Medical records clerk job in High Point, NC

    Job Description Looking for qualified Medical Records Coordinator to join our team! Job Type: Full-Time Are you an organized and detail-oriented professional with a passion for maintaining accurate and confidential medical records? We are seeking a Medical Records Coordinator/Transport to oversee and manage resident health information in compliance with federal and state regulations. If you thrive in a structured setting and want to make a meaningful impact in a skilled nursing facility, we want to hear from you! Join our dedicated team as a Medical Records Coordinator/Transport. Major Responsibilities Organize, plan, and direct the medical records department according to established policies. Maintain active and discharged medical records using an established system. Ensure compliance with recognized filing systems for efficient and secure record-keeping. Accurately file nurses' notes, assessments, progress notes, lab reports, x-ray results, and other correspondence. Collect, assemble, review, and file resident charts as required. Assist the MDS Coordinator in scheduling resident assessments in line with facility and OBRA guidelines. Review all records to ensure ICD-9-CM and ICD-10CM/DRG coding is accurate and complete. Respond to medical record requests, ensuring compliance with federal and state laws. Implement innovative systems and processes to improve record-keeping efficiency. Minimum Qualifications High school diploma or GED required. Working knowledge of medical terminology, anatomy, and legal aspects of health information. Certified Medical Records Practitioner preferred. Experience with ICD-10CM/DRG coding and medical record maintenance. Understanding of accreditation standards and compliance requirements. Strong attention to detail, organization, and confidentiality. As a Transportation Driver/CNA you will safely transport Residents to and from appointments, outings and activities while providing them with care, comfort and companionship they deserve. This is more than just a driving job- it's an opportunity to positively impact the lives of our residents while ensuring their safety and well-being. Minimum Qualifications High School diploma/Ged required Valid Class C Driver's License with clean driving record Experience as a patient transport van driver Experience operating a company vehicle Current Certified Nursing Assistant license CPR certification or willingness to obtain within 6 months Ability to lift, walk, and bend as needed to assist residents Pay and Benefits Competitive salary commensurate with experience Comprehensive health, dental, and vision insurance 401(k) Paid time off and holidays Why Join Our Team Get paid in advance with us: We offer access to your earned but unpaid wages. Build your own schedule: Pick up shifts when and where you want to work. We have an easy-to-use scheduling app to find and book open shifts or request additional hours. Shift options: Mornings, Afternoon, and Night's shift options available. Additional hours by request. Innovative Purchasing Program: That allows you to buy thousands of products (technology, furniture, clothing, etc.) and pay over time. Zero interest, no credit check, no hidden fees. Access to online learning 24/7: Our LMS offers free courses for senior care, health and human services industry. Use for free to help satisfy certifications or professional development. Available via computer or mobile, and many courses offer alternative languages. Phone and auto discounts: Up to 20% on employee personal wireless accounts and auto rentals through designated vendors. Employee Assistance Fund: In unexpected catastrophic situations you can confidentially apply for help. Advocacy and Community Impact: We are committed to making a positive impact on the communities we serve. We partner with local organizations, host educational events, and advocate for policies that improve the health and lives of older adults everywhere. About Us We strive to be the leading provider of compassionate, comprehensive care that supports the physical, mental, and emotional well-being of patients, while also promoting respect and autonomy. Our goal is to create an environment where patients thrive, not just survive - where every aspect of their well-being is nurtured, from health and safety to social connections and quality of life. We have innovative solutions for better health. As part of our commitment to excellence, we leverage the latest in healthcare technology to provide better outcomes for older adults. From telemedicine services and remote health monitoring to advanced diagnostic tools and customized wellness programs, we use innovation to make patient care accessible, efficient, and effective. We also embrace new treatments, therapies, and approaches that can improve quality of life, whether it's through pain management, physical rehabilitation, or mental health support. By staying at the forefront of healthcare trends and continuously evolving our services, we ensure that patients receive the best possible care. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Apply now! Our application process is quick and easy. Job Posted by ApplicantPro
    $28k-36k yearly est. 7d ago
  • Medical Referral/Authorization Clerk at Salem Solutions

    Tammie L. Harris-Groce

    Medical records clerk job in Winston-Salem, NC

    Job Description Salem Solutions in Winston Salem, NC is looking for one medical referral/authorization clerk Winston-Salem Medical Group is seeking an experienced Medical Insurance Referral and Authorization clerk. Must be available to work Monday through Friday 7:45am until 4:45pm. Duties: Handle all incoming new patient referrals and outgoing procedural referrals Obtain pre-certifications/pre-determinations for procedures, treatment, medication, etc. Provide backup for research of denied claims Update insurance information, demographics and additional billing information Prior experience working with EPIC or EMR related systems This is a great opportunity to work with a well established practice. Those interested in being considered must submit a current resume to ************************. All resumes are held in the strictest of confidence. Only those meeting the above criteria will be contacted for an interview. Interviews will start immediately…. We are looking forward to reading your application.
    $26k-33k yearly est. Easy Apply 18d ago
  • Qualified Professional (QP)

    Complete Well-Care Source LLC

    Medical records clerk job in Salisbury, NC

    Job Description Complete Well-Care Source, LLC (CWCS) sets itself apart as a community based, non-profit organization that is dedicated to addressing the needs of those living with mental illness and promoting overall mental health for all eligible members. CWCS will fulfill its mission by providing services and resources that many of its members may not have been aware of otherwise. Such services include, but are not limited to, Peer Support, Supported Employment and Outpatient Therapy. POSITION SUMMARY: Complete Well-Care Source, LLC (CWCS) expect our Qualified Professionals (QPs) to be excellent communicators and cooperative team players who excel at interviewing the people we serve to learn about their interests and goals. Interviews may be with individuals who cannot effectively communicate verbally. Persons in this role must be detail-oriented and have excellent written and oral communication skills in order to develop and disseminate Person-Centered Plans (PCPs). Please note: This position is full-time and in office. RESPONSIBILITIES AND DUTIES: Coordinates services and assures person-centeredness in all aspects of the service planning process Participates in the initial development and implementation of the individual's Person-Centered Plan Support clients in the development of various skill building activities, including daily and community living skills, socialization skills, adaptation skills, and behavior and anger management skills Documents client progress to maintain a permanent record of client activity according to established methods and procedures Provides symptom education to enable clients to identify their mental illness symptoms, psychosocial rehabilitative interventions and case coordination Qualified Professionals (QPs) may be required to provide supervision to staff member of associate professionals EDUCATION/EXPERIENCE REQUIREMENTS: Bachelor's degree in Social Work, Social Services, Human Services or Special Education required; Master's degree a plus Minimum of two (2) years of experience working with persons with population served is required; one (1) year if paired with a Master's degree Valid driver's license, auto insurance, and reliable transportation Working knowledge of applicable regulations that apply to service offerings Ability to pass a drug screen and background check Ability to lift between 20 to 50 pounds and meet the physical requirements of performing CPR Supervisory/management experience to include writing person-centered plans (PCPs) is preferred Ability to obtain Peer Support Specialist certification by the governing agency Must complete a minimum of 20 hours of training specific to the required components of the specific service definition, including crisis response within the first ninety (90) days of employment CPR, First Aid, NCI and/or role-related certification, a plus Job Types: Full-time, Part-time Education: Bachelor's (Required) License/Certification: Ability to Commute: Salisbury, NC 28144 (Required) Work Location: Hybrid remote in Salisbury, NC 28144
    $45k-68k yearly est. 13d ago
  • Medical Coder

    Gentiva Hospice

    Medical records clerk job in Mooresville, NC

    Drive Accuracy. Support Care Teams. Advance Hospice Outcomes. We are seeking a dedicated Medical Coder to join our team, reporting directly to the Billing Manager. In this role, you will conduct precise and compliant coding activities aligned with company policies, ensuring accurate hospice diagnosis coding and supporting our branches with exceptional service. Key Responsibilities: Review diagnosis lists to identify actual or potential coding errors. Recognize and accurately code diagnoses documented within medical records beyond standard diagnosis lists. Provide expert guidance to branches for correcting coding errors using standardized coding guidelines. Collaborate effectively with other coders to achieve team goals. Adhere strictly to company policies, Coding Guidelines, Coding Clinic advisories, and hospice billing regulations. Maintain the highest professionalism and discretion in all actions. Demonstrate excellent communication skills via telephone and email with branches and company leadership. Manage time efficiently, prioritize assignments, and meet daily productivity goals monitored through scorecards and quality assurance metrics. Contribute to process improvements and documentation enhancements. About You Required Skills and Expertise: Strong knowledge of ICD-10-CM Guidelines for Coding and Reporting and coding conventions. Proficient in locating and validating diagnosis codes using coding manuals or electronic ICD-10 databases. Ability to educate and train team members on proper coding guidelines. Competency in Microsoft Word, Excel, Outlook, and PowerPoint. Experience with HomeCare HomeBase software is a plus. Education and Experience: Preferred: Minimum of four years recent full-time ICD-10-CM coding experience in home health or hospice settings. Considered: Candidates with two or fewer years of recent full-time ICD-10-CM coding experience in home health or hospice. Certifications: Candidates must hold at least one active credential from the following: HCS-H HCS-D BCHH-C AAPC We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply today to become part of a team committed to expanding access, building partnerships, and transforming care through expert medical coding. Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Gentiva Hospice Our Company At Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Our nationwide reach is powered by a family of trusted brands that include: Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.
    $42k-61k yearly est. Auto-Apply 38d ago
  • Patient Service Representative

    Advocate Health and Hospitals Corporation 4.6company rating

    Medical records clerk job in High Point, NC

    Department: 13347 Enterprise Revenue Cycle - Arrival: High Point Status: Part time Benefits Eligible: No Hours Per Week: 16 Schedule Details/Additional Information: Variable shifts with every other weekend and every other holiday required Pay Range $20.40 - $30.60 EDUCATION/EXPERIENCE: High school diploma or GED required. Patient access (scheduling, registration and financial clearance), insurance verification, billing or certified medical assistant experience preferred. REPORTS TO: Supervisor or Manager LICENSURE, CERTIFICATION, and/or REGISTRATION: N/A ESSENTIAL FUNCTIONS: 1. Greets patients arriving for their appointments. Monitors patient flow to ensure patients are cared for in the most efficient and courteous manner. 2. Ensures all patient demographic and insurance information is complete and accurate 3. Completes the registration process on walk-in patients, verifies and / or updates patient demographic and insurance information if changes or additions have occurred 4. Verifies insurance benefits. Obtains, calculates and collects the patient?s out of pocket financial liability. Requests and collects past due and present balances or estimates due 5. Follows the Financial Clearance policy for non-urgent patient services if financial clearance has not been completed or authorization has not been obtained, when appropriate 6. Identifies patients in need of financial assistance and refers patients to Financial Counselor 7. Performs visit closure, including but not limited to checking out patients, scheduling follow-up appointment(s), collecting additional patient responsibility (when applicable) and providing patient with appropriate documents. 8. Maintains knowledge of and reference materials of the following: Medicare, Medicaid and third-party payer requirements, guidelines and policies, insurance plans requiring pre-authorization/referral and a list of current accepted insurance plans. 9. Proactively communicates issues involving customer service and process improvement opportunities to management 10. Meets productivity requirements to ensure excellent service is provided to customers 11. Meets or exceeds performance expectations of 98% accuracy rate and established department productivity measurements. 12. Maintains excellent public relations with patients, families, and clinical staff as well as demonstrates a willingness and ability to work collaboratively with others for concise and timely flow of information SKILLS & QUALIFICATIONS: Ability to identify and understand issues and problems. Examines data and draws logical conclusions based on information available Knowledge and ability to articulate explanations of Medicare, HIPAA, and EMTALA rules and regulations and comply with updates on insurance pre-certification requirements Mathematical aptitude, effective oral and written communication skills and critical thinking skills Understanding of basic human anatomy, medical terminology and procedures for application in the patient referral, pre-certification and authorization processes. Ability to speak effectively to customers or employees of the organization; presents a pleasant, professional demeanor and image during telephone conversation Ability to handle sensitive and confidential information according to internal policies Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Experience with Microsoft Outlook, Word and Excel and ADT software Ability to write routine correspondence, calculate figures and amounts such as discounts and percentages Must be able to work with minimal supervision, to problem solve in a high profile and high stress area and interact positively with all internal and external customers while possessing the ability to determine priority of work WORK ENVIRONMENT: Exposed to a normal office environment. Must be able to sit the majority of the workday. Occasionally lifts up to 10 lbs. Operates all equipment necessary to perform the job Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.
    $20.4-30.6 hourly Auto-Apply 60d+ ago
  • Medical Receptionist-FULL TIME

    American Family Care, Inc. 3.8company rating

    Medical records clerk job in Greensboro, NC

    Benefits/Perks * Great small business work environment * Flexible scheduling * Weekend hours American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities * Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents * Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards * Register patients, update patient records, verify insurance accurately and timely, and check patients out * Determine, collect, and process patient payments and address collection and billing issues * Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests * Balance daily patient charges (cash, check, credit cards) against system reports * Complete closing procedures by preparing closing documentation and submitting required reports * Complete cash control procedures and secure financial assets * Maintain complete and accurate documentation * Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience required. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $16.00 - $19.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $16-19 hourly 7d ago
  • Patient Service Representative I AHWFB

    Atrium Health 4.7company rating

    Medical records clerk job in Winston-Salem, NC

    Back to Search Results Patient Service Representative I AHWFB Winston Salem, NC, United States Shift: Various Share: mail
    $28k-32k yearly est. Auto-Apply 15d ago
  • Medical Receptionist (Bilingual, Spanish/English)

    Southern Imaging Services

    Medical records clerk job in High Point, NC

    Full-time Description Southern Imaging Services is a team of friendly, ambitious professionals coming to work to provide exceptional care to our patients while having a great time working together. We are currently looking for a full-time Medical Receptionist to join our team in our High Point, NC office. The Medical Receptionist initiates the patient's experience. This is the first person our new patients will speak to on the phone and meet in the office, and our check-in & check-out person. The ideal candidate will be empathic, enthusiastic, a self-starter, a problem-solver, and a strong team player with a positive attitude toward the job and a firm commitment to excellence in Patient Care & Admin Support. Responsibilities • Create and manage patient chart(s) in EMR/EHR System, including electronic new patient paper forms or hard copies. • Computer, Tech Savvy can multitask and work effectively, utilizing other applications. • Obtain Authorizations • Conduct the Intake process by working with the clinical staff to capture referrals and schedule patients. • Providing patient education relating to their appointment. Act as a liaison between the patient and their provider. • Patient Follow-Up, Courtesy Calls • Maintain a clean waiting room • Monitor & Manage patient flow promptly to ensure a positive patient experience • Create a welcoming environment exemplifying high-quality customer service. • Check Patients In/Out • Participate in ongoing quality/performance improvement Refresher Training. • Collaborate with department leaders proactively to identify problems/barriers and develop solutions. • Maintains good communication with the Tech on-site. • Works well as a part of a team and or independently. • Assist with appointment confirmations, no-shows, cancellations, and rescheduling. • Can work under the general direction of the Site Coordinator and upper management team. Requirements Must be bilingual in English and Spanish Excellent communication skills Excellent interpersonal skills and keeps great composure. Must possess good reasoning skills and abilities to problem solve. Ability to perform a variety of duties - often changing from one task to another without losing efficiency while maintaining quality of work. Fast Leaner, Able to Train. Reliable transportation Benefits: 401K Medical/Dental/Vision Life insurance PTO Holiday Pay Mileage reimbursement
    $28k-35k yearly est. 1d ago
  • Patient Service Representative

    David E Thome DDS PLLC

    Medical records clerk job in Mooresville, NC

    Job Description Patient Services Representative _ PSR JD.pdf NC Pediatric Dentistry aims to provide excellent dental treatment by going beyond the basics to ensure visits are safe, relaxed, informative, and fun for children! We are currently seeking a motivated Patient Service Representative (PSR) to join our growing team within our dental office in our Mooresville Pediatric Dentistry office! Job Summary: The Patient Services Representatives (PSR's) provides vital office support that maximizes the flow of the front desk operations. Ownership of this position delivers the high standard of customer service necessary to maintain the overall Patient Experience while adhering to our Mission and Core Values. Essential Functions, Duties, and Responsibilities: • Collaborate with Patient Services Supervisor (PSS) in all aspects of training, staffing and functionality while providing substantial and valuable feedback. • Satisfy all mandatory training requirements as assigned and provided by the Patient Services Supervisor (PSS) via various training tools. • Sustain the execution and flow of the patient schedule to provide the best Patient Experience while fostering a team environment. • Substitutes the management of front operations in the absence of Patient Services Supervisor PSS. • Performs a variety of detail-oriented administrative tasks that anticipate the needs of the team and patients alike. The above cited duties and responsibilities describe the general nature and level of work performed by the people assigned to this job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. Education and Experience Requirements: • Must have at least 3 years of experience in dental front desk operations • At least 1 year of pediatric dental experience preferred • Currently certified in OSHA, HIPAA and CPR Knowledge, Skills, and Abilities: • Ability to teach and direct others with positivity and encouragement • Strong analytical, critical thinking, and problem-solving skills • Ability to quickly learn and adapt to new technologies, processes, and ideas • Excellent interpersonal, organizational, verbal and written communication skills What's in it for you! NC Pediatric Dentistry is proud to offer medical, dental and vision insurance, 401(k) retirement plan, paid time off, paid holidays, growth opportunities, and a positive work environment in a stable growing company
    $28k-34k yearly est. 13d ago
  • Medical Receptionist

    Arthritis Knee Pain Centers

    Medical records clerk job in Greensboro, NC

    Job Description Arthritis Knee Pain Centers is looking to bring a motivated medical receptionist onto our team! As Care Coordinator I, you will be responsible for greeting each patient with warmth and enthusiasm. You will oversee the practice workflow as patients move throughout their visit. The target is to ensure a positive patient experience, with consistency and compassion. Responsibilities Greet patients Maintain discretion regarding patient health information Collect new patient intake information Route insurance information Monitor patient wait times Route patients Chart organization and preparation Collect payments Skills Knowledge of medical office management systems Excellent time management skills and ability to multi-task and prioritize work Excellent written and verbal communication skills Strong organizational and planning skills Requirements Friendly Proficiency in MS Office and patient management software Social perceptiveness and service oriented Benefits: 401K with match Paid time off Dental Vision Medical Disability Bonus eligibility Medical Specialty: Orthopedic Medicine Schedule: Tuesday to Friday 8:30 AM to 5:00 PM Work setting: In-person Office Private practice Organizational Description: At Arthritis Knee Pain Centers we are committed to providing exceptional, non-surgical, non-opioid, pain- relieving therapy to patients suffering from chronic osteoarthritis of the knee. Every patient is special. Every patient is family. Our care standard celebrates every patient's unique needs with empathy, care, and transparency. Company Culture As a team member with Arthritis Knee Pain Centers, you will receive the support and training you need to be successful in your role. We deliver incredible patient care in which we are known for. You'll gain a deep understanding of our values, business measures, standards, operations, exposure to leadership, and participation in developmental events. With 16 medical practices across the US and growing, you will have an opportunity to become a part of the AKPC family, deliver exceptional patient care, and work with a reliable team in a state-of-the-art facility. Arthritis Knee Pain Centers offers a comprehensive benefits package, competitive pay, paid time off, 401K with a match, educational programs and so much more! We work individually and as a team to achieve our standard of care: Treat every patient as if he/she is a beloved family member. In every patient engagement, we lead with six guiding principles: Dignity Compassion Responsiveness Personalization Privacy Safety Job Posted by ApplicantPro
    $28k-35k yearly est. 5d ago
  • Qualified Professional (QP)

    Ralph Scott Lifeservices 3.8company rating

    Medical records clerk job in Burlington, NC

    Job DescriptionDescription: PRIMARY DUTY, PURPOSE, AND OBJECTIVES: The Qualified Professional (QP) is responsible for the clinical oversight and supervision of assigned services. This includes planning, monitoring, and preparation of billing documentation for billable services for assigned individuals. The QP meets criteria for Qualified Professional and performs clinical duties related to programming and records. Provides day-to-day oversight of staff and works to ensure seamless delivery of services. JOB DUTIES, FUNCTIONS, AND RESPONSIBILITIES: Essential Functions: Familiar with all applicable federal, state, and local standards related to specified services and Ralph Scott Lifeservices, Inc. Policies and Procedures. Maintains current and comprehensive knowledge of individuals, their issues, conditions, goals, and services. Implements, monitors, and documents outcomes set forth in the person-centered plan. On a weekly basis, monitors programs and data for accuracy, completeness, and progress. Provides written documentation and progress notes. Provides direct monitoring of planned outcomes for individuals as well as performance of staff by on-site presence in assigned Apartment location(s) and direct contact with individuals on a schedule determined and/or approved by supervisor. Works closely with Care Coordinators to ensure that needed services are being provided. Provides monthly written clinical and administrative supervision of paraprofessionals. Provides ongoing in-service training on the person-centered plan and current services Reviews all documentation for assigned individuals. Responsible for program plans, billing differentiation, and authorizations for assigned individuals. Serves as an advocate for individuals receiving services. Assures that work is done smoothly, efficiently and as scheduled according to the authorizations. Schedule staff to adhere to established schedule and meet requirements for supporting residents. Coordinate transportation for scheduled activities and appointments Notify and coordinate with RSL maintenance as required for maintenance needs. Operate within the established program budget. Routine Required Functions: Provides direct monitoring of planned outcomes for individuals as well as performance of staff by regular on-site presence in work locations. Rotates “On-Call” responsibilities. Participates in in-service training for professional development. Will complete a minimum of 4 hours per year of professional training approved in advance by his/her supervisor over and above required training or updates of required training. Serves as relief staff in emergencies. Participates in Person Centered Planning activities for individuals. Participates in Peer Council activities on a regular rotation. Maintains an active awareness of cultural competency of individuals and other employees and works to accommodate that diversity in work, training, and leisure activities. Is familiar with RSL Policy and Procedure Manual and with the RSL Bloodborne Pathogens/TB/Infectious Disease Plans, Policies for Individuals Receiving Services, OSHA, and HIPPA. Routinely follows safe work practices in all functions of the job. Performs other duties as requested by his/her supervisor. MEASURES FOR SUCCESS: At Ralph Scott Lifeservices, care and compassion are at the core of our mission. We are committed to excellence, quality services and collaboration, recognizing that every team member plays a vital role in our success. Employee's work performance positively supports the mission and culture of the organization. Work is done competently, efficiently, and within budget. Compliance is maintained with regulatory and accreditation standards. Needs of individuals served are addressed and met; and, as often as possible, services are provided beyond minimum standards required. Relevant concerns are presented to supervisory staff for review and resolution. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Working knowledge of developmental disabilities. Ability to communicate both orally and in writing. Proficient in Windows operating systems with competency in Microsoft Office Suite (Word, Excel) and/or Google Workspace (Docs, Sheets); efficient in managing email and Google Calendar; skilled in basic data entry and organizing digital files. Ability to understand and apply operating policies and licensing and certification standards. Ability to plan and supervise the work of others. Working knowledge of simple budgeting. Ability to work flexible work hours including evenings and weekends. MINIMUM QUALIFICATIONS, EDUCATION AND EXPERIENCE: A four-year degree in human services field, and must meet the criteria for a Qualified Professional as outlined in 10A NCAC 27G.014, and have an additional two years clinical and supervisory experience. Must have own transportation for travel on RSL business. Requirements:
    $37k-49k yearly est. 3d ago
  • Appointment Desk Coordiantor - Part Time

    Listingbook 3.8company rating

    Medical records clerk job in Greensboro, NC

    Listingbook provides an online technology platform and patented client management system that allows real estate agents to provide their buyers and sellers the industry's best search experience. With real-time MLS data and public records, agents have the ability to view their customers' search activities and collaborate with them online, helping clients find the perfect home or market their property. Job Description Triad Listingbook is seeking dedicated appointment desk coordinators who will strive to provide exemplary customer service to our local real estate agents and their clients. Your upbeat attitude and polite telephone manner will help you be successful in this fast paced environment. A strong work ethic, attention to detail, and the ability to stay calm under pressure are a must. Qualifications Intermediate PC skills, including Microsoft Office and Internet Explorer. Prior call center experience a plus. Additional Information Apply now by sending your resume and references! All appointment desk positions are part time and are not eligible for benefits. Schedule varies depending on need. Appointment desk hours are 8am-8pm 7 days a week. Employees MUST be able to work weekdays AND weekends. New employees must complete a drug screen and background check. Position pays $10.00 per hour.
    $10 hourly 2d ago
  • Patient Services Coordinator/Receptionist

    Atlantic Vision Partners LLC 4.5company rating

    Medical records clerk job in Collinsville, VA

    We're Looking For A Front Desk Receptionist To Join Our Team Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic. We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more). Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Medical Receptionist-FULL TIME

    American Family Care New Garden 3.8company rating

    Medical records clerk job in Greensboro, NC

    Benefits/Perks Great small business work environment Flexible scheduling Weekend hours Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience required. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $16.00 - $19.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $16-19 hourly Auto-Apply 60d+ ago
  • Patient Service Representative Family Medicine

    Atrium Health 4.7company rating

    Medical records clerk job in Mount Airy, NC

    Back to Search Results Patient Service Representative Family Medicine Mount Airy, NC, United States Shift: Various Job Type: Regular Share: mail
    $28k-32k yearly est. Auto-Apply 5d ago
  • Qualified Professional (QP)

    Ralph Scott Lifeservices 3.8company rating

    Medical records clerk job in Burlington, NC

    PRIMARY DUTY, PURPOSE, AND OBJECTIVES: The Qualified Professional (QP) is responsible for the clinical oversight and supervision of assigned services. This includes planning, monitoring, and preparation of billing documentation for billable services for assigned individuals. The QP meets criteria for Qualified Professional and performs clinical duties related to programming and records. Provides day-to-day oversight of staff and works to ensure seamless delivery of services. JOB DUTIES, FUNCTIONS, AND RESPONSIBILITIES: Essential Functions: Familiar with all applicable federal, state, and local standards related to specified services and Ralph Scott Lifeservices, Inc. Policies and Procedures. Maintains current and comprehensive knowledge of individuals, their issues, conditions, goals, and services. Implements, monitors, and documents outcomes set forth in the person-centered plan. On a weekly basis, monitors programs and data for accuracy, completeness, and progress. Provides written documentation and progress notes. Provides direct monitoring of planned outcomes for individuals as well as performance of staff by on-site presence in assigned Apartment location(s) and direct contact with individuals on a schedule determined and/or approved by supervisor. Works closely with Care Coordinators to ensure that needed services are being provided. Provides monthly written clinical and administrative supervision of paraprofessionals. Provides ongoing in-service training on the person-centered plan and current services Reviews all documentation for assigned individuals. Responsible for program plans, billing differentiation, and authorizations for assigned individuals. Serves as an advocate for individuals receiving services. Assures that work is done smoothly, efficiently and as scheduled according to the authorizations. Schedule staff to adhere to established schedule and meet requirements for supporting residents. Coordinate transportation for scheduled activities and appointments Notify and coordinate with RSL maintenance as required for maintenance needs. Operate within the established program budget. Routine Required Functions: Provides direct monitoring of planned outcomes for individuals as well as performance of staff by regular on-site presence in work locations. Rotates “On-Call” responsibilities. Participates in in-service training for professional development. Will complete a minimum of 4 hours per year of professional training approved in advance by his/her supervisor over and above required training or updates of required training. Serves as relief staff in emergencies. Participates in Person Centered Planning activities for individuals. Participates in Peer Council activities on a regular rotation. Maintains an active awareness of cultural competency of individuals and other employees and works to accommodate that diversity in work, training, and leisure activities. Is familiar with RSL Policy and Procedure Manual and with the RSL Bloodborne Pathogens/TB/Infectious Disease Plans, Policies for Individuals Receiving Services, OSHA, and HIPPA. Routinely follows safe work practices in all functions of the job. Performs other duties as requested by his/her supervisor. MEASURES FOR SUCCESS: At Ralph Scott Lifeservices, care and compassion are at the core of our mission. We are committed to excellence, quality services and collaboration, recognizing that every team member plays a vital role in our success. Employee's work performance positively supports the mission and culture of the organization. Work is done competently, efficiently, and within budget. Compliance is maintained with regulatory and accreditation standards. Needs of individuals served are addressed and met; and, as often as possible, services are provided beyond minimum standards required. Relevant concerns are presented to supervisory staff for review and resolution. KNOWLEDGE, SKILLS AND ABILITIES REQUIRED: Working knowledge of developmental disabilities. Ability to communicate both orally and in writing. Proficient in Windows operating systems with competency in Microsoft Office Suite (Word, Excel) and/or Google Workspace (Docs, Sheets); efficient in managing email and Google Calendar; skilled in basic data entry and organizing digital files. Ability to understand and apply operating policies and licensing and certification standards. Ability to plan and supervise the work of others. Working knowledge of simple budgeting. Ability to work flexible work hours including evenings and weekends. MINIMUM QUALIFICATIONS, EDUCATION AND EXPERIENCE: A four-year degree in human services field, and must meet the criteria for a Qualified Professional as outlined in 10A NCAC 27G.014, and have an additional two years clinical and supervisory experience. Must have own transportation for travel on RSL business.
    $37k-49k yearly est. 60d+ ago
  • Appointment Desk Coordiantor - Part Time

    Listingbook 3.8company rating

    Medical records clerk job in Greensboro, NC

    Listingbook provides an online technology platform and patented client management system that allows real estate agents to provide their buyers and sellers the industry's best search experience. With real-time MLS data and public records, agents have the ability to view their customers' search activities and collaborate with them online, helping clients find the perfect home or market their property. Job Description Triad Listingbook is seeking dedicated appointment desk coordinators who will strive to provide exemplary customer service to our local real estate agents and their clients. Your upbeat attitude and polite telephone manner will help you be successful in this fast paced environment. A strong work ethic, attention to detail, and the ability to stay calm under pressure are a must. Qualifications Intermediate PC skills, including Microsoft Office and Internet Explorer. Prior call center experience a plus. Additional Information Apply now by sending your resume and references! All appointment desk positions are part time and are not eligible for benefits. Schedule varies depending on need. Appointment desk hours are 8am-8pm 7 days a week. Employees MUST be able to work weekdays AND weekends. New employees must complete a drug screen and background check. Position pays $10.00 per hour.
    $10 hourly 60d+ ago
  • Medical Receptionist-FULL TIME

    American Family Care New Garden 3.8company rating

    Medical records clerk job in Greensboro, NC

    Job DescriptionBenefits/Perks Great small business work environment Flexible scheduling Weekend hours American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience required. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
    $25k-30k yearly est. 18d ago
  • Patient Service Representative

    Atrium Health 4.7company rating

    Medical records clerk job in Lexington, NC

    Back to Search Results Patient Service Representative Lexington, NC, United States Shift: Various Job Type: Regular Share: mail
    $28k-32k yearly est. Auto-Apply 23d ago

Learn more about medical records clerk jobs

How much does a medical records clerk earn in Winston-Salem, NC?

The average medical records clerk in Winston-Salem, NC earns between $24,000 and $41,000 annually. This compares to the national average medical records clerk range of $25,000 to $40,000.

Average medical records clerk salary in Winston-Salem, NC

$31,000
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