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  • Remote Medical Records

    Teksystems 4.4company rating

    Remote medical records custodian job

    Now Hiring: Remote Medical Records Specialist Join a leading nationwide revenue cycle organization through TEKsystems! Are you detail-oriented, tech-savvy, and passionate about healthcare operations? We're looking for a Client Coordinator/Medical Records Specialist to support medical data workflows and ensure accurate, timely case processing through CMS portals. Key Responsibilities * Navigate CMS portals to process and enter case data into internal systems. * Review medical records for eligibility and completeness. * Upload and organize documentation from external client sites into internal databases. * Ensure all medical record components are accurate and complete before routing to clinical reviewers. * Support insurance claim decisions by preparing records for clinical insight and review. * Respond promptly to client inquiries via email regarding case status, documentation, and general information. * Maintain compliance with regulatory and company standards while delivering exceptional customer service. Schedule * Monday-Friday | 8:00am-4:30pm CST * 100% Remote - Must have reliable internet and a private, distraction-free workspace - needs to be HIPPA compliant Qualifications * Minimum 2 year of experience in medical records or medical claims * Strong attention to detail and organizational skills. * High school diploma or equivalent required. * Comfortable working independently in a remote environment *Job Type & Location* This is a Contract position based out of Rockford, IL. *Pay and Benefits*The pay range for this position is $15.00 - $15.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully remote position. *Application Deadline*This position is anticipated to close on Jan 21, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $15-15 hourly 1d ago
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  • Medical Secretary II (Remote) - Nephrology

    Washington University In St. Louis 4.2company rating

    Remote medical records custodian job

    Scheduled Hours 40 Position performs advanced secretarial duties such as typing medical dictation requiring substantial use of medical terminology and maintains physician's schedules. Job Description Primary Duties & Responsibilities: * Types reports, agendas and other documents using PC-based software for scheduling, spreadsheet analysis, budget/finance reports, clinic statistical data, etc. * Transcribes medical documents, such as letters, correspondence, medical record notes, nurse's notes and manuscripts. * Maintains medical records and notes. * Answers telephones, takes messages and forwards to appropriate persons. * Maintains the daily appointment schedule for visitors and patient office visits. * Maintains file system, including retrieval, copy and disposal of files. * Maintains memberships, societies, licensures and curriculum vitae. * Coordinates programs, such as residency, student clerk-ship work-study services and interoffice clerical functions. * Assists administrative/physician staff during peak times, vacations/illnesses. * Greets visitors and routes incoming mail. * Performs other duties as assigned. Working Conditions: Job Location/Working Conditions: * Normal office environment. Physical Effort: * Typically sitting at desk or table. Equipment: * Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time. Required Qualifications Education: High school diploma or equivalent high school certification or combination of education and/or experience. Certifications/Professional Licenses: No specific certification/professional license is required for this position. Work Experience: Medical Office Setting (2 Years) Skills: Not Applicable Driver's License: A driver's license is not required for this position. More About This Job WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles. Preferred Qualifications Education: No additional education unless stated elsewhere in the job posting. Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting. Work Experience: No additional work experience unless stated elsewhere in the job posting. Skills: Communication, Decision Making, Medical Terminology, Microsoft Office, Results Reporting, Spreadsheets, Working Independently Grade G06-H Salary Range $17.87 - $27.06 / Hourly The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget. Questions For frequently asked questions about the application process, please refer to our External Applicant FAQ. Accommodation If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Pre-Employment Screening All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening. Benefits Statement Personal * Up to 22 days of vacation, 10 recognized holidays, and sick time. * Competitive health insurance packages with priority appointments and lower copays/coinsurance. * Take advantage of our free Metro transit U-Pass for eligible employees. * WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%. Wellness * Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more! Family * We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered. * WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us. For policies, detailed benefits, and eligibility, please visit: ****************************** EEO Statement Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
    $17.9-27.1 hourly Auto-Apply 13d ago
  • Remote Cerner Oracle EMR EHR Business Analyst. Remote Part time or Full time

    CapB Infotek

    Remote medical records custodian job

    For one of our ongoing project, we are looking for a Business analyst experienced on Cerner / Oracle EMR EHR. This is a 100% Remote role and can be done on a Part Time or Full time Basis. Only Local Wisconsin residents will be considered. Job Description Good understanding of Scheduling and Registration, HIM, Provider, Pharmacy, lab and · Nursing Workflows is needed. B.A. shall have experience with the ability to understand and document business requirements for reporting in a HIPAA regulated environment. Good business process mapping and process capture through Visio flow diagrams is also required. Experience in change management systems. Knowledge of vendor-based application release cycle and ticket management. Ability to identify integration points. Knowledge of reporting and dashboard maintenance. Experience in process improvements and I.T. systems integration. Ability to work with cross-functional teams. Ability to work with business teams and good communication and presentation skills. Experience in User Acceptance Testing (UAT), running regression tests on systems, and · identifying, designing, and optimizing new and existing test cases. JIRA tool experience. (nice to have) Experience with SQL, PL SQL and CCL code writing. Existing knowledge of Discern Reporting Portal (Static and Interactive Reporting) Existing Knowledge of Business Objects Reporting Solution.
    $60k-83k yearly est. 60d+ ago
  • Medical Records Coordinator

    Healthfirst 4.7company rating

    Remote medical records custodian job

    The Medical Record Coordinator is responsible for performing quality checks on automated reports, received scans, and guaranteeing electronic filing for assigned products and the corresponding members. The Medical Record Coordinator collaborates with multiple departments to obtain and confirm necessary documents are in place and properly set-up in the Electronic Medical System (EMS) database. Performs quality checks to maintain the integrity of events and criteria for reporting purposes. Processes members' electronic documents, proof of data for inaccuracies, and any other missing information. Resolves discrepancies identified using standard procedures and/or returning incomplete documents to their respective departments for correction and resolution. Responds and coordinates field assignments for Interpreters by checking availability and assigning staff as appropriate taking location into consideration. Facilitates manual mailings for other departments. Move existing members, auto-enrollees and dis-enrollments to and from the appropriate line of business lists in the centralized NY State Uniform Assessment System (UAS) for Integrated Products. Additional duties as assigned. Minimum Qualifications: HS diploma/GED Preferred Qualifications: Ability to prioritize and follow through on assigned tasks. Proficiency in navigating the Internet. Ability to work with multiple electronic documentation systems simultaneously. Ability to troubleshoot or explain basic hardware and software errors and work with a Technician remotely to perform step-by-step repairs. Work experience with an electronic patient health information (PHI) database (medical records database). Microsoft Excel skills including edit, search, sort/filter, format using already created pivot tables to locate information. Data entry/database management experience with Microsoft Excel and other systems/ applications. Attention to detail performing quality checks and proofreading. Work experience in a healthcare environment. Knowledge of Medicare, Medicaid, or managed care and medical terminology. WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, age, genetic information, military or veteran status, marital status, mental or physical disability or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved. If you have a disability under the Americans with Disability Act or a similar law and want a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to *********************** or calling ************ . In your email please include a description of the accommodation you are requesting and a description of the position for which you are applying. Only reasonable accommodation requests related to applying for a position within Healthfirst Management Services will be reviewed at the e-mail address and phone number supplied. Thank you for considering a career with Healthfirst Management Services. EEO Law Poster and Supplement All hiring and recruitment at Healthfirst is transacted with a valid “@healthfirst.org” email address only or from a recruitment firm representing our Company. Any recruitment firm representing Healthfirst will readily provide you with the name and contact information of the recruiting professional representing the opportunity you are inquiring about. If you receive a communication from a sender whose domain is not @healthfirst.org, or not one of our recruitment partners, please be aware that those communications are not coming from or authorized by Healthfirst. Healthfirst will never ask you for money during the recruitment or onboarding process. Hiring Range*: Greater New York City Area (NY, NJ, CT residents): $39,208 - $52,000 All Other Locations (within approved locations): $34,091 - $49,920 As a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, licenses and certifications, and any other factors Healthfirst deems pertinent to the hiring decision. In addition to your salary, Healthfirst offers employees a full range of benefits such as, medical, dental and vision coverage, incentive and recognition programs, life insurance, and 401k contributions (all benefits are subject to eligibility requirements). Healthfirst believes in providing a competitive compensation and benefits package wherever its employees work and live. *The hiring range is defined as the lowest and highest salaries that Healthfirst in “good faith” would pay to a new hire, or for a job promotion, or transfer into this role.
    $39.2k-52k yearly Auto-Apply 60d+ ago
  • Medical Records Specialist I

    Equip Health

    Remote medical records custodian job

    About Equip Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at ***************** Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip's culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families. About the Role: The Medical Records Specialist I (MRS I) is responsible for maintaining, organizing, and managing patient health information in compliance with regulatory requirements and organizational policies. This role ensures the accuracy, confidentiality, and security of medical records while supporting care teams and external facilities with timely access to information. The MRS I is detail-oriented, efficient, and knowledgeable about health information management systems and regulations such as HIPAA. Responsibilities Collect, organize, maintain, and update patient medical records and information within the EMR system. Ensure the accuracy and completeness of medical records by reviewing documents for errors or omissions. Upload and retrieve records in accordance with established policies and procedures. Safeguard patient information by following HIPAA and organizational confidentiality protocols. Regularly audit records to ensure compliance with legal and regulatory standards. Respond to requests for medical records from healthcare providers, insurance companies, and legal entities. Assist patients with accessing their medical records while adhering to privacy guidelines. Verify the legibility and completeness of medical records. Coordinate with healthcare providers to address discrepancies or missing information. Perform other duties as assigned. Qualifications LCSW (Licensed Clinical Social Worker), CCMA (Certified Clinical Medical Assistant) or equivalent certification. 1+ years of professional experience in medical records management or a related healthcare setting. Strong knowledge of medical terminology, health information systems, and HIPAA regulations. Detail-oriented with excellent organizational and problem-solving skills. Effective communication skills for interacting with patients, staff, and external entities. Ability to prioritize and handle multiple tasks in a fast-paced environment. Compensation $48k - $60K • Offers Bonus Benefits Package Time Off: Flex PTO policy (3-5 wks/year recommended) + 11 paid company holidays. Medical Benefits: Competitive Medical, Dental, Vision, Life, and AD&D insurance. Equip pays for a significant percentage of benefits premiums for individuals and families. Employee Assistance Program (EAP), a company-paid resource for mental health, legal services, financial support, and more! Other Benefits Work From Home Additional Perks: $50/month stipend added directly to an employee's paycheck to cover home internet expenses. One-time work from home stipend of up to $500. Physical Demands Work is performed 100% from home with no requirement to travel. This is a stationary position that requires the ability to operate standard office equipment and keyboards as well as to talk or hear by telephone. Sit or stand as needed. #LI-Remote At Equip, Diversity, Equity, Inclusion and Belonging (DEIB) are woven into everything we do. At the heart of Equip's mission is a relentless dedication to making sure that everyone with an eating disorder has access to care that works regardless of race, gender, sexuality, ability, weight, socio-economic status, and any marginalized identity. We also strive toward our providers and corporate team reflecting that same dedication both in bringing in and retaining talented employees from all backgrounds and identities. We have an Equip DEIB council, Equip For All; also referred to as EFA. EFA at Equip aims to be a space driven by mutual respect, and thoughtful, effective communication strategy - enabling full participation of members who identify as marginalized or under-represented and allies, amplifying diverse voices, creating opportunities for advocacy and contributing to the advancement of diversity, equity, inclusion, and belonging at Equip. As an equal opportunity employer, we provide equal opportunity in all aspects of employment, including recruiting, hiring, compensation, training and promotion, termination, and any other terms and conditions of employment without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, gender expression, familial status, age, disability, weight, and/or any other legally protected classification protected by federal, state, or local law. Our dedication to equitable access, which is core to our mission, extends to how we build our "village." In line with our commitment to Diversity, Equity, Inclusion, and Belonging (DEIB), we are dedicated to an accessible hiring process where all candidates feel a true sense of belonging. If you require a reasonable accommodation to complete your application, interview, or perform the essential functions of a role, we invite you to reach out to our People team at accommodations@equip.health. #LI-Remote
    $48k-60k yearly Auto-Apply 13d ago
  • Medical Records & Authorization Coordinator

    Dreem Health

    Remote medical records custodian job

    , by Sunrise Sunrise Group is building the future of sleep health by combining innovative technology with expert care. Our mission is simple: make better sleep accessible to everyone. We do this in two ways: 🔹Sunrise: our technology for diagnosis, treatment, and care delivery 🔹Dreem Health: our digital clinic, where patients receive care from sleep specialists Together, we're tackling one of healthcare's biggest challenges - helping millions of people with sleep disorders get the care they deserve.We're a fast-growing team across the US and Europe, backed by more than $50M (€46M) from leading investors including Amazon's Alexa Fund, Eurazeo, Kurma, and VIVES. If you want to make a real impact in healthcare and help people sleep better, you're in the right place. And if you don't see the perfect role right now, reach out; great people often find their place here. Dreem Health is America's leading digital sleep clinic that's fixing the broken sleep care patient journey. We connect patients with sleep specialists through a straightforward telehealth platform, eliminating lengthy wait times and complicated in-lab testing. Our clinicians diagnose sleep disorders using home-based tests and deliver effective treatment plans that patients can easily follow. Dreem Health is managed by the Sunrise Group, a breakthrough technology company that's revolutionizing sleep care with innovative diagnostic and treatment technologies, including a home sleep test that's changing how sleep apnea is diagnosed. Together, we're tackling one of healthcare's biggest challenges: helping the 1+ billion people affected by sleep disorders get the care they deserve. Backed by Amazon's Alexa Fund and $35M in funding, we're just getting started. Your Opportunity As a Medical Records & Authorization Coordinator at Dreem Health, you'll play a key role in ensuring the seamless flow of clinical information and supporting timely patient care. You'll manage fax and mail intake, process medical records requests, and complete insurance pre-authorizations. By handling documentation, correspondence, and authorization requests accurately and efficiently, you'll help strengthen the operational foundation of our fast-growing digital sleep clinic. This is an exciting opportunity for someone who is passionate about patient care and wants to make a real impact on how care is delivered at scale. You'll learn how to navigate a tech-enabled care environment, collaborate closely with cross-functional teams, and be part of building a better, more accessible future for sleep health. If you thrive in a dynamic, mission-driven setting and are excited to grow with a company that's redefining care, we'd love to meet you. What You Bring Prior experience with pre-authorizations and insurance authorizations; experience in sleep medicine (e.g., PSG, Home Sleep Testing, PAP therapy, GLP-1 therapy) is a plus. Familiarity with electronic medical records (EMR/EHR) or other healthcare database systems Confidence navigating digital tools and multitasking in a fast-paced, dynamic and collaborative environment Ability to work autonomously while interacting effectively with healthcare providers, and payors; Foundational understanding of Insurance Authorization process, medical record management A genuine commitment to deliver high-quality patient care and contributing to better access and patient outcomes What Makes You Stand Out Completion of a Medical Assistant program or equivalent healthcare experience Excellent customer skills with an ability to multitask in a fast paced environment High level of empathy and understanding of patients' needs as you strive to provide exceptional patient service and support throughout their care journey. Benefits That Make a Difference Be part of an international team across the US, Paris, Belgium, and Vienna Comprehensive health benefits (medical, dental, vision) 401(k) with company match 20 days PTO + 10 paid holidays + sick leave FREE One Medical membership Internet reimbursement Our Team Values At Dreem Health - and across Sunrise - we believe in keeping things clear and simple. We make sleep medicine more accessible by cutting through complexity and focusing on what truly matters: helping people sleep and feel better. We count on one another, building trust through dependable actions and authentic teamwork. And we always let the sun rise - leading with optimism, compassion, and the belief that better sleep unlocks a healthier, fuller life. We value people, not just paper. Don't quite meet every qualification? Apply anyway! We're interested in your unique perspective and what you'll bring to our team. Tell us your story and why you're passionate about improving sleep health. Real-world experience, empathy, and a genuine desire to help patients often matter more than checking every box. Compensation $21-$25 ($41K-$52K) Dreem Health / Sunrise is an Equal Opportunity Employer. We welcome people of all backgrounds and are committed to building a workplace where everyone feels included and respected. We do not tolerate discrimination or harassment of any kind.
    $41k-52k yearly Auto-Apply 10d ago
  • Medical Records Development Clerk - Remote TX

    Heard & Smith, LLP 3.8company rating

    Remote medical records custodian job

    Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone's life! Fast-paced, and professional environment; Fulfilling, challenging, and rewarding; Great team environment; Paid Holidays, Accrued Paid Time Off; Great Medical Benefits Package; Wellness Program; Competitive Salary with 401k with Profit Sharing; $11.00-$14.00 per hour depending on experience and education As the Medical Development Clerk you work closely with the attorneys, legal assistants and other staff to assist in developing client cases by requesting and obtaining updated medical records from FT Mon-Fri no nights or weekends! Must reside in Texas. medical providers. In this role you will: Contact medical providers and request information and updated medical records Accept queue calls from providers and Social Security Administration (SSA) Systematically follow-up with providers on all past due outstanding records requests Call providers on any urgent records requests to get them expedited Review, approve, or deny invoices for medical records Submit medical records to Office of Disability Adjudication and Review (ODAR) Maintain excellent customer service skills in all working relationships Maintain client confidentiality at all times Use good judgment to discern what issues may be urgent and need a manager's or director's attention immediately To be successful in this role you will need: High School Diploma; Some college, technical school or combination related experience and/or training Customer service experience Minimum 45 WPM typing speed Social Security Disability Law or other disability or medical background strongly preferred Excellent telephone, communication, and active listening skills Ability to work well with others as a team Has professional manner and high energy level, exhibits a positive attitude Multi-tasking skills and the ability to work well under pressure Reliability and dependability Problem analysis and problem-solving The ability to maintain client confidentiality at all times Spanish speaker a plus Work from Home experience preferred Minimum Requirements for a Remote Home Office: Computer with up-to-date operating system WINDOWS11 (No Chromebooks, Macs, Tablets, IPADS) RAM: 4GB/8GB Preferred/Hard Drive: 128GB Antivirus Protection Camera - internal to computer or external Fast internet connection 50MBPS Download/10MBPS Upload Minimum Wired Ethernet cable Internet connection in your home office Land line telephone or good cell phone signal in home office Quiet, private home office with no distractions during business hours Reside in Texas
    $11-14 hourly Auto-Apply 60d+ ago
  • EMR Specialist

    Stars Behavioral Health Group

    Remote medical records custodian job

    Partner with us in making a positive change! Join a team where your work truly matters. We're proud to have been certified as a Great Place to Work for 8 years by our own employees. We invite you to partner with us in our mission to improve mental healthcare. Job Title: EMR / EHR Help Desk Technician & Trainer l Division/Program: Corporate Starting Compensation: 27.00 - 30.00 USD Per Hour Working Location: Long Beach, CA Working Hours/Shift: Monday - Friday (8:00 am - 5:30 pm) Why Join Our Team? * Competitive Compensation: Offering a salary that matches your skills and experience. * Generous Time Off: Enjoy ample vacation and holiday pay. * Comprehensive Benefits Package: * Employer-paid medical, dental, and vision coverage. * Additional voluntary benefits to support your lifestyle. * Professional Growth Opportunities: * On-the-job training with access to paid CEU opportunities. * Career development programs designed to help you grow. * Supervision for BBS hours for AMFT, ACSW, and APCC professionals (where applicable). Employee Recognition & Rewards: A culture that celebrates and rewards your hard work and dedication What you bring to SBHG: Education * High School Diploma required. * Bachelor's Degree preferred. Experience * Experience using electronic medical records systems or comparable required. * Two (2) years' experience in quality assurance or two (2) years of direct treatment services delivery in mental health is preferred. * Previous helpdesk end-user support experience preferred. License or Certification * A valid California Driver's License is required. How you will make a difference: The Electronic Medical Records (EMR) Specialist is central to managing SBHG's EMR system, expertly handling all help desk tickets by independently identifying, researching, and resolving complex workflow and technical issues. This role requires meticulous adherence to procedures for support tickets, managing all user accounts, and acting as the key liaison between the software vendor and the IT Department for timely issue resolution. Beyond support, the Specialist drives system enhancements by leading user training and operations meetings, developing comprehensive EMR materials, and actively participating in system testing and various projects. This position provides flexibility to work remotely based on company needs but requires flexibility to work outside regular business hours, including evenings, weekends, and some holidays, as needed. Division/Program Overview: The EMR Specialist is responsible for developing, organizing, and editing health record documentation and clinical records, ensuring data integrity and secure protection across the system. Learn more about SBHG at: *********************************** For Additional Information: ******************** In accordance with California law, the grade for this position is 27.07 - 43.31. Placement within the grade is determined based on experience, internal equity, and other factors permitted by law.
    $31k-39k yearly est. Auto-Apply 60d+ ago
  • Medical Records Management

    EXL Talent Acquisition Team

    Remote medical records custodian job

    Why Choose EXL Health? At EXL Health, we are more than just a company, we're a team committed to innovation and excellence in healthcare. From your first day, you will collaborate with talented professionals, sharpen your skills, and contribute to solutions that shape the future of healthcare. Here is what makes this role and our culture exciting: Dynamic and supportive environment: Work in a fast-paced, high-energy setting where your contributions matter. Endless learning opportunities: Gain firsthand experience in medical records management, workflow optimization, and team collaboration. Growth potential: EXL Health values your development with mentoring programs and pathways for advancement. Purpose-driven work: Join a mission that helps improve healthcare processes while safeguarding patient confidentiality. What We're Looking For: Experience and Education: High school diploma (or equivalent) required. Previous experience in a mailroom, mail handling or printshop is a plus. Skills: Strong organizational abilities, attention to detail, and problem-solving mindset. Proficiency in Microsoft Excel and Outlook is essential. Work Ethic: Comfortable managing multiple tasks in a high-volume environment, working independently or as part of a team. Physical Requirements: Ability to stand for extended periods and lift up to 50 lbs. What You'll Gain: At EXL Health, we invest in our people with benefits and opportunities that make a difference: Professional Growth: Learn from industry leaders and grow your expertise in healthcare operations. Collaboration: Be part of a close-knit, supportive team that values your contributions. Work-Life Balance: Enjoy a consistent weekday schedule, leaving your evenings and weekends open. Recognition: Your efforts will not go unnoticed, we celebrate achievements and foster a culture of appreciation. EXL Health offers an exciting, fast paced and innovative environment, which brings together a group of sharp and entrepreneurial professionals who are eager to influence business decisions. From your very first day, you get an opportunity to work closely with highly experienced, world class Healthcare consultants. You can expect to learn many aspects of businesses that our clients engage in. You will also learn effective teamwork and time-management skills - key aspects for personal and professional growth. We provide guidance/ coaching to every employee through our mentoring program where in every junior level employee is assigned a senior level professional as advisors. Sky is the limit for our team members. The unique experiences gathered at EXL Health sets the stage for further growth and development in our company and beyond. Base Pay Range - $35,000 - $40,000 annually For more information on benefits and what we offer please visit us at ************************************************** What You'll Do: Prepare files of outgoing Audit letters daily Maintain tracking of all outgoing letters Operate postage meter, inserter, scanner, printers Troubleshooting machine jams, performing quality checks Responsible for monitoring supply levels and communicating when they need to be reordered Responsible for communication and reporting of any equipment, system or workflow issues to the appropriate Leadership or Team Members Meet quality and productivity standards as indicated by service level Comply with HIPAA, and postal regulations Review and process return mail Other duties as assigned to support the audit process and/or company-wide programs
    $35k-40k yearly Auto-Apply 41d ago
  • Medical Records Clerk

    Akumincorp

    Remote medical records custodian job

    The responsibilities of the Medical Records Clerk are to uphold and maintain the medical records request that come from referring providers, providers performing continuation of care, patients, law offices and insurance companies within a timely and organized manner. The secondary purpose to this position is to support both the Front Office team and Scheduling department as staffing permits. Specific duties include, but are not limited to: Complete medical records requests via email, fax, and mail per a medical records release within a timely fashion. Document payment for records requests received from law offices. Provide back up support the Scheduling team and Front Office team as needed. Job duties include greeting patients, answering phones, scheduling patient appointments, entering patient information into scheduling database, confirming patient appointments and collection of necessary on-site paperwork. Collect and distribute mail within the clinic. Position Requirements: High School Diploma or equivalent experience required; Certificate from College or Technical School preferred. 1-2 years in distributing Medical Records to the general public and other practicing providers preferred. Physical Requirements: The employee may be exposed to radioactive isotopes, ionizing radiation, and a strong magnetic field. May be exposed to radiation, blood/body fluids and infectious disease. More than 50% of the time: Sit, stand, walk. Repetitive movement of hands, arms and legs. See, speak and hear to be able to communicate with patients. Less than 50% of the time: Stoop, kneel or crawl. Climb and balance. Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). Residents living in CA, NY, Jersey City, NJ, WA and CO click here to view pay range information. Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
    $28k-36k yearly est. Auto-Apply 3d ago
  • Remote Medical Scheduler

    Radnet 4.6company rating

    Remote medical records custodian job

    Job Description Responsibilities Launch Your Healthcare Career with RadNet Virtual Job Fair - Wednesday January 7th, 2026 9:00 AM - 3:00 PM EST Looking to start a meaningful career in healthcare? Join us at RadNet Radiology's Virtual Job Fair on Wednesday January 7th, 2026, and explore our Remote Medical Scheduler openings. Position: Scheduler As a Medical Scheduler, you'll be the first point of contact for patients scheduling important imaging appointments. You'll: Schedule, reschedule, and manage appointments Provide friendly and professional customer service Support patient care across our network of imaging centers Why RadNet? $16.00 hourly rate, PLUS monthly incentive/bonus opportunity! Full benefits: Medical, Dental, Vision, HSA, 401(k) with Match Free imaging services for you and your immediate family In-office role with real impact Room to grow your career in a stable, supportive environment You Bring: Strong customer service, communication and phone skills Strong basic computer and data entry skills A customer-first attitude and attention to detail Call Center or Medical Experience a plus! An ability to work onsite when needed and work remotely Location Info: Must be able to train at 1825 SE Tiffany Avenue, Suite 104, Port St Lucie Fl 34952 and reside within 50 miles of our office Whether you're changing careers or just starting out, this is your chance to join a mission-driven team that values your growth. Register now to reserve your spot: *************************************************************************** Take the next step toward a rewarding future in healthcare with RadNet!
    $16 hourly 19d ago
  • Medical Records Spec/Ops

    Netcare Corp 4.3company rating

    Medical records custodian job in Columbus, OH

    GENERAL DESCRIPTION : Responsible for processing and maintaining medical records in accordance with established procedures and time frames to assure prompt and easy accessibility by staff. Also responsible for handling verbal and written requests for client information in accordance with established procedures and time frames. POSITIONS SUPERVISED: None ESSENTIAL DUTIES AND RESPONSIBILITIES : Run daily report of admissions and discharges from the previous day(s), and update most current client lists. Receive and log in all packets and loose materials: Date stamp all packets on the date received. Enter the date received in the correct log on the server. Log in loose filing to assure that it gets incorporated into the charts preferably before being scanned Preps and scan packets within 5 days of receipt by: a. Organizing documents following chart organization procedures, verifying that papers are in the correct file. b. Pulling and incorporating any loose filing into the prepped packet before sending it out for imaging. c. Removing staples as necessary. Taping smaller documents onto 8-1/2” by 11” paper. e.g., post-it's and business cards. Unfolding any folded documents. Cutting and/or shrinking documents as necessary to allow them to be scanned. When applicable, stamp documents as “Poor document quality” when documents may not readable when scanned. h, Verifies documents are scanned completely and readable. Correcting errors in scanned charts, including removing misfiled documents and scanning them to the correct charts when necessary. Adding Telehealth consents, Probate affidavits, and Mobile Crisis documentation (pink slips, signed treatment plans, ROIs) and other documentation to Avatar chart as necessary. 6. Responds quickly and appropriately to verbal and written requests for information from staff, outside agencies/professionals, clients, and/or family members in accordance with established procedures. a. Checks the fax machine first thing in the morning and throughout the day for incoming faxes, particularly from agencies on the Extranet. b. Verifies validity of ROI. Return any releases that do not meet criteria. c. Assuming the ROI is valid, create the PDF and fax, OR store it in the correct agency subfolder in the file on the server, and post it with the morning and afternoon transfers. d. Prioritize requests from: 1. Other service providers, including ADAMH agencies and hospitals. 2. Those with specific Need By dates, e.g., court dates, disability hearings, etc. 3. Clients/family members to be completed within 30 days, obtaining appropriate approvals before releasing. 7. Posts information for referrals/continuity of care to the ADAMH Extranet by 9:30 am and 3 pm daily following established procedures. Also checks periodically during the day for additional postings and processes these. Keeps record of information posted. Updates Release of Information (ROI) log to indicate requests received as well as information released via Extranet. 8. Processing hospital referral packets, CSU and Miles House referrals from hospitals according to procedure, including destruction of records if person does not come to Netcare 9. Retrieves and distributes caller alerts and other information such as on-call schedules via the secure web site and posts to the appropriate file folders. 10. Chart/Packets retrieval, including: Accurately and quickly locating and retrieving charts/packets for staff upon request, including verifying SSN and/or DOB. Assist staff as needed to locate and access imaged documents. 11. Contributes to a positive and professional working environment. 12. Keeps supervisor apprised of internal and external problems/issues encountered in carrying out job duties. 13. Participates in staff development activities. 14. Other duties as necessary or assigned. ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES: Ability to accurately file both alphabetically and numerically. Ability to operate and utilize a PC for data entry and retrieval. Ability to work independently with minimal supervision. Ability to work cooperatively with a variety of professional, administrative, and clerical staff. Ability to work with clients, professionals, and others outside of the organization. Ability to speak and hear well enough to interact with co-workers and others in person or over the telephone a majority of the time. Ability to see and read well enough to accurately recognize Standard English language as used in the maintenance of client records. Ability to grasp charts to be retrieved from shelving, storage boxes, or other. Ability to climb 1-3 steps on a stepladder to file and/or retrieve charts. Ability to reach above the head and to bend and stoop to file or retrieve charts. Ability to lift boxes of records weighing up to 30 lbs. on a regular basis. MINIMUM QUALIFICATIONS: High School Diploma required. Medical records experience required. The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
    $25k-31k yearly est. Auto-Apply 31d ago
  • Medical Record Specialist

    Claggett and Sykes Law Firm

    Remote medical records custodian job

    Law Firm Medical Records Specialist One of the fastest-growing and most well-known personal injury and medical malpractice law firms in the country, named to the Inc. 5000 List two years in a row, is hiring a Medical Records Specialist. Do you want to make a real impact on people's lives and help them through a difficult time? Do you live in the details and love researching for information? If so, this is the job for you. We represent ordinary and extraordinary people, who have been injured or killed or whose loved ones have been injured or killed by the wrongdoing of others. We handle large-loss, high-stakes cases, and the Medical Records Specialist plays a vital role in our success by making sure our cases are fully up-to-date with the medical evidence we need to take cases to trial. If you like playing detective by tracking down records and searching for information in documents, and want to be part of a winning team, this is the job for you. Our clients come from all walks of life, and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our law firm stronger. Excellence is expected and required. Benefits Generous year-end bonuses 15 days PTO, 12 paid holidays, and paid bereavement leave 6 Weeks paid parental leave 50% of health insurance premiums paid by firm 401k plan with free 4% match 401k Profit sharing Cash balance plan (Pension plan) - in addition to the 401k, 401k match, and 401k profit sharing Diverse and inclusive work atmosphere Work from home once a week (if you want) Volunteer opportunities in the community Wellness and personal and professional development opportunities Preferred Traits and Skills We're looking for excellence and will train. Prior experience in requesting, reviewing, or managing medical records is a plus, but not required. Passionate about helping people, and particularly our clients Positive attitude Resilient Growth mindset - willing to learn Strong work ethic Honest Team Player Communicator Resourceful Attention to detail A Day In the Life Upon getting to the office, the medical records specialist will usually begin their day by checking in with their team and reviewing any new items in the firm's case management system. The medical records specialist can expect to be busy reviewing medical records, tracking all medical providers clients have treated with, requesting updated and final sets of medical records, and obtaining balances from medical providers during the course of treatment to accurately update the files. Throughout the day, the medical records specialist may be asked to work on urgent requests for medical records while also staying updated on deadlines with the paralegal. During all of this, the medical records specialist is expected to update the firm's case management system and the firm's document storage system to ensure we have accurate information and all files are properly saved. Job Duties Include: Working in a fast-paced and collaborative environment Sending medical record requests to healthcare providers Following up on record requests Saving medical records to client files and updating case management system Reviewing medical records Ensuring medical records are given to paralegals to be disclosed in cases Equal Opportunity StatementforEmployment: Claggett & Sykes Law Firm provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Claggett & Sykes Law Firm expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
    $26k-33k yearly est. 7d ago
  • Medical Biller (Remote)

    Ohio Shared Information Services 4.0company rating

    Remote medical records custodian job

    Are you an experienced billing professional looking to take the next step in your career? We are seeking a Medical Biller to join our team! In this role, you'll be responsible for executing revenue cycle workflows for our customers, ensuring optimal revenue collection while providing top-tier customer service and fostering strong relationships. Key Responsibilities: Process revenue cycle workflows, including claims, transactions, accounts receivable, coding, appeals, and payer communications. Ensure compliance with federal, state, and payer-specific regulations. Conduct research and analysis of billing and coding requirements. Collaborate with internal teams to enhance customer experience. Serve as a mentor/resource for junior team members. What We're Looking For: 2+ years of billing experience. Familiarity with clearinghouses and healthcare portals. Knowledge of ICD-10 and CPT coding. Strong communication and customer service skills. Microsoft Excel proficiency. Experience with FQHC, dental, and behavioral health billing. NextGen EPM, EDR, and Optical experience. Perks & Details: Remote Work: Enjoy full telecommuting privileges. Schedule: Monday-Friday, 8:00 AM-5:00 PM (occasional evenings/weekends as needed). Limited Travel: 5-10 days per year. Certification Requirement: Must be NextGen Certified (NCP) or obtain certification within six months of hire. If you thrive in a dynamic environment and have a passion for revenue cycle management, we'd love to hear from you! Apply today and be part of a team dedicated to excellence in healthcare revenue operations. Compensation Range Hourly Rate Range: $17.88 - $26.83
    $17.9-26.8 hourly Auto-Apply 6d ago
  • Remote Medical Biller

    Actalent

    Remote medical records custodian job

    Responsibilities * Perform insurance verification and manage documentation. * Handle referrals efficiently and accurately. * Handle medical billing * Work with Athena EMR system for patient management. * Communicate effectively with a diverse patient base, including Spanish-speaking individuals. Essential Skills * Proficiency in Athena EMR system. * Bilingual in Spanish, with strong reading, writing, and speaking abilities. * Experience with lab instrumentation and sterilization techniques. * Strong administrative skills and attention to detail. Additional Skills & Qualifications * Ability to thrive in a fast-paced, high-volume environment. * Experience with Nextgen EMR system is a plus. Job Type & Location This is a Contract to Hire position based out of Los Angeles, CA. Pay and Benefits The pay range for this position is $21.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Los Angeles,CA. Application Deadline This position is anticipated to close on Jan 24, 2026. About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.
    $21-23 hourly 3d ago
  • Medical Biller

    Sunbelt Healthcare

    Remote medical records custodian job

    Requirements Proficient knowledge of ICD-10/HCPCS Proficient knowledge of Microsoft office & Google based webpages A/R Follow-up experience (Preferred) Collections experience (Preferred) Physical Therapy Claims experience ( Preferred ) Ability to multi-task & a keen attention to detail a must Minimum of 2+ Years of Medical Billing experience (outside of schooling / externship). *Remote work setting available after completion of on-site training/probationary period. At the discretion of management and needs of the company. Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, skills, or qualifications required for the role. *Sunbelt Healthcare provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Salary Description $16.00
    $30k-37k yearly est. 60d+ ago
  • Medical Biller

    Goto Telemed

    Remote medical records custodian job

    GoTo Telemed seeks an exceptional Remote Medical Biller to manage comprehensive Revenue Cycle Management (RCM) operations for our rapidly expanding telehealth platform serving multiple medical specialties and healthcare providers nationwide. As a key member of our distributed RCM team, you will process, manage, and optimize medical claims for an increasing portfolio of telehealth providers-with new clients and provider networks added every month as our organization scales. In this critical role, you will be the financial backbone of our provider network, managing the complete end-to-end billing lifecycle including patient eligibility verification, insurance claim submission, payment posting, accounts receivable follow-up, and comprehensive denial management. Your expertise in medical coding (CPT, ICD-10-CM, HCPCS), telehealth modifiers, payer policies, and compliance will directly impact provider revenue, patient satisfaction, and our organizational growth trajectory. This position offers exceptional opportunity for professional growth, career advancement, and organizational scaling as GoTo Telemed expands its provider network and service offerings monthly. You will receive comprehensive training, access to cutting-edge RCM tools and resources, and mentorship to develop into a senior RCM specialist or team lead. Why Join GoTo TelemedUnlimited Growth Opportunity Monthly Provider & Client Expansion: As GoTo Telemed adds new healthcare providers and medical specialties every month, your responsibilities and earning potential expand proportionally Scalability without Chaos: We implement systematic processes, training, and resources to ensure smooth scaling-you grow professionally without being overwhelmed Career Advancement Path: Progress from Medical Biller → Senior Biller → RCM Team Lead → RCM Manager → Director of Revenue Operations Skill Diversification: Work with multiple medical specialties (primary care, cardiology, orthopedics, behavioral health, urgent care, etc.), expanding your coding and compliance expertise Comprehensive Support & Resources Professional Training Programs: Formal onboarding, continuous education on CPT/ICD-10 updates, telehealth policy changes, and payer-specific requirements Certification Support: Full reimbursement for CPB, CPC, CCA, or other healthcare credentials; study time and exam fees covered Advanced RCM Technology: Access to best-in-class practice management systems, claims clearinghouses, coding software, and automation tools Expert Mentorship: Paired with experienced RCM professionals for guidance on complex coding scenarios, denial resolution, and process optimization Peer Collaboration: Work with a talented distributed team of medical billers, coders, and RCM specialists-regular team meetings, knowledge sharing, and collaborative problem-solving Remote Work Flexibility 100% Work-from-Home: Eliminate commuting; work from anywhere with reliable internet Flexible Schedule: Core hours 8 AM - 5 PM CST, with flexibility for medical appointments, personal needs, and work-life balance Home Office Support: $500 annual stipend for home office equipment, internet upgrades, and ergonomic setup Distributed Team Culture: Collaborate with colleagues across time zones; async communication tools support flexible scheduling Financial Rewards & Growth Performance-Based Incentives: Earn bonuses based on claims processed, approval rates, AR reduction, and denial prevention-your accuracy and efficiency directly increase earnings Annual Raises & Reviews: Merit-based salary increases tied to performance, certifications, and expanded responsibilities Unlimited Earning Potential: As the provider network grows, so do opportunities for higher-volume processing, team oversight, and management roles with corresponding salary increases Transparent Compensation: Clear performance metrics and bonus structure; you always know how to increase earnings Primary ResponsibilitiesInsurance Eligibility & Verification Verify patient medical insurance eligibility and benefits prior to telehealth appointment scheduling using secure insurance verification portals and phone verification Confirm coverage details including deductibles, out-of-pocket maximums, copays, coinsurance, frequency limitations, and telehealth coverage status Identify medical necessity requirements, pre-authorization, and referral requirements; obtain all necessary approvals before service delivery Maintain accurate, current insurance information in practice management systems; update policies when changes occur Identify coverage gaps, exclusions (telehealth limitations, specialty exclusions, etc.), and conditions affecting billing and collections Document all verification activities and flag special requirements or coverage concerns for clinical and billing teams Patient Registration & Demographics Ensure complete, accurate patient demographic and insurance data capture at appointment booking Validate patient information accuracy (name, date of birth, insurance policy numbers, group numbers, member IDs, etc.) Update patient records when insurance changes, policies renew, or coverage terminations occur Communicate patient financial responsibilities, copays, deductibles, and projected out-of-pocket costs before service delivery Capture patient consent for services and billing; document in compliance with HIPAA and state telehealth regulations Medical Coding & Claims Preparation Accurately code telehealth visits and medical services using Current Procedural Terminology (CPT) codes and appropriate modifiers Assign correct ICD-10-CM codes for all diagnoses documented in clinical notes Apply telehealth-specific modifiers (93 for audio-only, 95 for audio/video synchronous, GT, FQ, FR) in accordance with payer policies and CMS guidance Verify correct place of service (POS) coding for telehealth encounters (POS 02 for provider office, POS 10 for patient home, POS 11 for patient location as specified) Ensure complete charge capture and accurate medical necessity documentation; identify any missing information before claim submission Review clinical documentation for specificity (laterality, severity, complexity) and communicate coding queries to providers when documentation is insufficient Stay current with annual CPT/ICD-10 updates, new telehealth codes (98000-series), and payer-specific coding requirements Claims Submission & Management Submit medical claims electronically through clearinghouses (837 EDI format) within 3-5 days of service delivery Prepare and manage claims via multiple submission pathways: electronic clearinghouse, direct payer portals, and print-to-mail for specific payers or situations Track all submitted claims with documentation of submission date, claim number, claim status, and clearinghouse identification Monitor claim status continuously; flag claims at risk of denial or delay for proactive follow-up Manage front-end claim edits and rejections; correct claim errors and resubmit within 24 hours Comply with all payer-specific requirements: claim format, documentation attachments, modifier usage, and submission deadlines Maintain detailed claim tracking logs for audit and reporting purposes Accounts Receivable (AR) Follow-Up & Collections Monitor outstanding claims daily; conduct systematic follow-up on all claims past 15, 30, 45, and 60 days Contact insurance companies via phone, email, and secure payer portals to obtain claim status, identify delay reasons, and resolve pending issues Review Explanations of Benefits (EOBs) and identify payment discrepancies, underpayments, or improper adjustments Send timely patient statements weekly for patient responsibility balances exceeding 30 days Follow up on patient balances through professional phone calls, patient statements, and secure messaging Implement systematic collection procedures for patient accounts 30+ days past due Negotiate payment plans and settlements with patients while maintaining professional, ethical communication Document all collection activities, patient communications, and payment arrangements in patient records Maintain compliance with Fair Debt Collection Practices Act (FDCPA) and state collection laws Claims Denial Management & Appeals Analyze all claim denials and rejections; identify root causes (coding errors, missing documentation, eligibility issues, medical necessity, prior authorization gaps, etc.) Prepare corrected claims with necessary documentation changes; resubmit per payer guidelines Prepare formal written appeals for denied claims with supporting clinical documentation and policy justification Track appeal submissions and responses; resubmit appeals as needed until resolution Calculate impact of denials on provider revenue; prioritize high-value or recurring denials for focused remediation Maintain denial tracking reports to identify patterns by payer, code, diagnosis, or provider Implement process improvements to prevent recurrence of common denial reasons Identify underpayments and contractual adjustment errors; prepare documentation for recovery or credit adjustment Payment Posting & Reconciliation Post insurance payments and Explanations of Benefits (EOBs) to patient accounts accurately and timely Reconcile posted EOBs with submitted claims and identify discrepancies, missing payments, or claim-to-claim variation Post patient payments from multiple sources: patient payments, payment plans, refund processing Apply payments to correct patient accounts and claim lines; maintain clear audit trail for all transactions Process contractual adjustments and write-offs per payer fee schedules and provider agreements Reconcile monthly insurance payments and EOBs with banking records; reconcile provider revenue reports Identify and resolve payment discrepancies, missing EOBs, and payment delays within 5 business days Print-to-Mail Operations Identify claims, appeals, and patient statements requiring physical mail delivery per payer requirements Prepare documentation for printing and mailing; ensure compliance with HIPAA Privacy Rule requirements Maintain print-to-mail logs with tracking information and addresses Verify patient and provider mailing addresses; ensure HIPAA-compliant delivery Track delivery of critical documents using postal tracking when available and appropriate Reporting & Analytics Generate daily claim processing reports (claims submitted, claims pending, claims approved) Produce weekly and monthly revenue cycle reports including: Days in Accounts Receivable (DAR) by payer Claim submission volume and claim approval rates Denial rates, denial reasons, and denial trends Patient collection rates and aging AR analysis Payment posting timeliness and payment discrepancies Clean claim rates (first-pass acceptance) Identify trends and process improvement opportunities; communicate findings to management Track Key Performance Indicators (KPIs) and compare performance against industry benchmarks Support management reporting and financial forecasting Requirements Compliance & Documentation Maintain strict adherence to HIPAA Privacy Rule, Security Rule, and Breach Notification Rule Ensure all patient communications comply with state-specific telehealth patient rights and privacy requirements Follow OIG compliance program guidelines including periodic HHS OIG LEIE database checks Comply with Anti-Kickback Statute (AKS), Stark Law, and False Claims Act requirements in all billing activities Document all billing activities, communications, and decisions in patient records for audit readiness Maintain confidentiality of patient Protected Health Information (PHI) at all times Report potential compliance concerns through established compliance and ethics channels Participate in compliance training annually and whenever policies are updated Multi-Specialty & Multi-Payer Experience Manage claims across multiple medical specialties and service types as GoTo Telemed expands its provider network Learn specialty-specific coding requirements (behavioral health, primary care, specialty visits, behavioral health, etc.) Adapt to evolving payer policies and coverage decisions as new providers and payers are added monthly Share knowledge with new team members as the RCM team scales Support training of new medical billers joining the team Required Qualifications & SkillsEducation & Certification High school diploma or GED required Formal training in medical billing, medical coding, healthcare administration, or related field required Current or willingness to obtain medical billing certifications within 12 months: Certified Professional Biller (CPB) through AAPC (preferred) Certified Professional Coder (CPC) through AAPC (preferred) Certified Coding Associate (CCA) through AAPC Certified Healthcare Billing and Management Executive (CHBME) Comprehensive, current knowledge of: CPT codes and medical coding principles ICD-10-CM diagnostic coding HCPCS Level II codes Telehealth-specific modifiers (93, 95, GT, FQ, FR) Medical terminology and anatomy. Professional Experience Demonstrated telehealth/telemedicine billing experience strongly preferred Hands-on experience with insurance verification and patient eligibility determination Professional experience with medical claims submission (electronic and paper) Direct accounts receivable follow-up and patient collections experience Denial management and claims appeal experience EOB/ERA reconciliation and payment posting experience Experience with multiple medical specialties (primary care, urgent care, specialty practices, etc.) preferred Experience with multi-state provider networks and varying payer policies preferred Technical Skills & Software Proficiency Advanced proficiency with Microsoft Office Suite (Excel, Word, Outlook) Hands-on experience with medical billing software and practice management systems (eClinicalWorks, Athenahealth, Kareo, NextGen, Medidata, or similar platforms) Proficiency with electronic health record (EHR) systems common to telehealth environments Experience with insurance company portals, claim submission systems, and clearinghouses (Availity, Change Healthcare, Emdeon, NTPC) Strong data entry, spreadsheet, and database management skills Familiarity with medical coding software and/or encoder systems (OptumInsight, Codebook, Pathways, etc.) Ability to navigate multiple software platforms simultaneously and switch between systems efficiently Comfort learning new software and platforms quickly as organizational tools evolve Compliance & Regulatory Knowledge Comprehensive understanding of HIPAA Privacy Rule, Security Rule, and Breach Notification Rule Working knowledge of OIG Anti-Kickback Statute, Stark Law, and exclusion list compliance Understanding of CMS Medicare policies, modifiers, and reimbursement methodologies for telehealth Knowledge of state-specific telehealth regulations and billing requirements (particularly states where GoTo Telemed operates) Familiarity with medical necessity and coverage determination processes Understanding of CPT coding standards, payer-specific coding guidelines, and LCD/NCD policies Knowledge of Explanation of Benefits (EOB) interpretation and claim-to-EOB reconciliation Soft Skills & Competencies Attention to Detail: Exceptional accuracy in data entry, coding, claims processing, and payment reconciliation; ability to spot and correct errors Communication: Strong written and verbal communication skills for professional interaction with patients, insurance companies, healthcare providers, and internal teams; ability to explain complex billing concepts clearly Problem-Solving: Analytical ability to investigate claim denials, identify root causes, research payer policies, and implement solutions Time Management: Ability to prioritize multiple tasks, manage high claim volumes, and meet established deadlines consistently Customer Service: Patience, professionalism, and empathy when handling patient billing inquiries and collections conversations Organization: Ability to maintain accurate records, manage complex workflows, and track multiple claims across stages Analytical Thinking: Ability to interpret EOBs, identify trends, create process improvements, and contribute to data-driven decision-making Professionalism: Unwavering commitment to ethical billing practices, regulatory compliance, and patient confidentiality Adaptability: Ability to learn new systems, adjust to evolving payer policies and regulations, and handle changing priorities Self-Direction: Ability to work independently in a remote environment; strong self-motivation and ownership of responsibilities Growth Mindset: Enthusiasm for professional development, certification, and expanding expertise across specialties and payers Preferred Qualifications Active Certified Professional Biller (CPB) or Certified Professional Coder (CPC) certification Experience with multiple state healthcare regulations and licensure requirements Knowledge of managed care, capitation, and alternative reimbursement models Experience with RPA (Robotic Process Automation) or medical billing automation and workflow tools Behavioral health or mental health telehealth billing experience Multi-specialty coding experience (primary care, urgent care, orthopedics, cardiology, etc.) Experience with insurance appeals, litigation support, and legal hold documentation Bilingual capabilities (English + Spanish or other languages aligned with patient populations) Previous experience in medical billing team leadership or mentoring Knowledge of healthcare revenue cycle analytics and financial reporting Experience with vendor management or integration of multiple billing systems Work Environment & Schedule Work Setting: 100% Remote (work from home); operates from any location within the United States with reliable high-speed internet Core Hours: 8:00 AM - 5:00 PM CST, Monday-Friday Schedule Flexibility: Schedule flexibility available within core hours for medical appointments, personal needs, and work-life balance; manager approval required for significant changes Occasional Overtime: May be required during high-volume periods, month-end close, or AR aging campaigns (paid at overtime rate) Shift Availability: Willingness to adjust schedule to accommodate new provider launches or peak processing periods (communicated in advance) Communication: Regular availability via email, chat, video calls, and phone during core hours; async communication tools support flexible coordination Technology Requirements: Personal computer (Windows or Mac, meeting minimum specifications), dual monitors recommended for efficiency, high-speed internet (minimum 25 Mbps), secure encrypted data storage, HIPAA-compliant communication devices Professional Development: Participation in monthly training, quarterly compliance updates, and annual strategy meetings (some may be virtual group sessions) Physical & Mental Demands Ability to sit for extended periods at a computer workstation (6-8 hours daily) Ability to read small print and review detailed documentation accurately; comfort with computer screens for extended periods Strong focus and concentration for sustained periods; ability to maintain accuracy amid distractions Emotional resilience when managing difficult collection conversations and high-pressure situations Ability to multitask and context-switch between claims, patients, and payers while maintaining accuracy Ability to handle sensitive patient information with discretion and professionalism Physical dexterity for keyboard and mouse use Reliable, stable internet connection and quiet workspace environment Compliance, Background & Regulatory Requirements Pre-Employment & Ongoing Verification: OIG Exclusion List Check: Candidate will be checked against HHS OIG LEIE database before hire; periodic re-verification conducted annually Background Check: Standard criminal background check required per healthcare industry standards; no felony convictions or healthcare fraud history State Medical Billing License Verification: If applicable to candidate's state, verification of any required healthcare administrative or medical billing licenses Tax Identification Verification: W-4 and IRS verification for employment eligibility HIPAA Compliance Certification: Mandatory HIPAA Privacy and Security training required before starting date; annual recertification required Professional Conduct Agreement: Signature confirming commitment to ethical billing practices, fraud and abuse law compliance, and state medical practice regulations Exclusion List Monitoring: Candidate agrees to annual re-verification against HHS OIG LEIE and state-specific exclusion databases during employment Confidentiality & NDA: Execution of Business Associate Agreement (BAA) and non-disclosure agreement
    $33k-41k yearly est. Auto-Apply 10d ago
  • Head of Global Medical Affairs

    Praxis Precision Medicines

    Remote medical records custodian job

    Location: This position may be performed remotely, but requires the flexibility and willingness to travel as needed. The Opportunity Praxis is hiring a dedicated and experienced leader to serve as Head of Global Medical Affairs. You'll be responsible for building and leading the team with the goal of enhancing the development and commercialization of our neuroscience pipeline. As a key contributor you will work closely with a cross-functional group that includes counterparts in Research & Development and Commercial to implement and ensure an all-encompassing strategy. This is an outstanding opportunity to serve as a driving force in building medical affairs excellence at Praxis. The role will actively participate in strategic planning, ongoing and new development projects, existing and future corporate alliances, and partnering discussions. It is an ideal opportunity for a hands-on builder who brings both scientific rigor and strategic judgment-someone energized by creating Medical Affairs excellence from the ground up and translating complex science into real impact for patients. Primary Responsibilities Build out and lead the medical affairs function to support commercial launches of new products into the marketplace. Lead, manage and develop a best-in-class, high-performance medical affairs team and related support functions. Identify, define and implement process and operating procedures for this group which are consistent with general guidance already in place for the development organization. Develop and manage a Medical Science Liaison team and a Medical Information team. Develop and implement Medical Communication and Disease State Awareness strategies. Develop and execute life cycle management plans. Partner with KOLs to gather information on current focused therapeutic area issues and questions. Lead the development of product publication plans, key opinion leader engagement plans, medical education plans, advisory boards, medical symposia, congress activities and compassionate use/post-trial access programs. Collaborate with the Clinical Development and Commercial teams with the development of education material for providers and patients that is medically accurate and appropriate. Possess an understanding of government and industry guidelines, regulations, laws, etc., for appropriate scientific/medical exchange and communication with customers. Provide direction and input to deliver integrated evidence to support successful reimbursement and market-access strategies. Work closely with members of the senior management team, to develop the overall strategic direction for Praxis; evaluate alternative strategies, identify competitive issues, capitalize on core strengths, and develop and implement operating plans to achieve objectives for profitable growth. Help represent Praxis in the context of conferences, presentations, industry, and investment groups. Qualifications and Key Success Factors Advanced Scientific or Clinical degree is required (MD, PhD or PharmD) with a demonstrated passion for neuroscience. Minimum of 15 years of applicable experience within a medical affairs leadership role in the pharmaceutical industry, including global experience. Demonstrate an ability to build, lead and develop a team of highly performing and motivated medical affairs individuals. A visionary business leader with a track-record of inspiring, influencing, and supporting direct and cross functional teams. Prior experience thriving in a small/entrepreneurial setting is preferred. Highly developed written and verbal communication skills, including ability to effectively articulate highly technical/complex scientific data and concepts to audiences with various levels of scientific and technical knowledge. Excellent understanding of healthcare and a curiosity for business opportunities. Customer-focused: Keep patients, payers and physicians front and center in their daily work and collaborate to solve critical scientific and business challenges. Ability to lead by example, attract and develop talent, build interdependent partnerships and create a culture of collaboration and teamwork that fosters open communication, constructive conflict resolution and organizational flexibility. Extensive experience in launch and commercialization of specialty drugs and direct interaction with the FDA and international regulatory agencies is highly desirable. The physical and mental requirements of our roles include but are not limited to regular use of a computer, devices or other office equipment, clear communication, and occasional movement. You'll need comfort with screen work, basic hand coordination, and focus. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Compensation & Benefits At Praxis, we believe that taking care of our people (and their people) is important, so we provide a world class benefits package to help you thrive. This includes 99% of the premium paid for medical, dental and vision plans. We also provide company-paid life insurance, AD&D, disability benefits, and voluntary plans to personalize your coverage. Thinking about the future? We match dollar-for-dollar up to 6% on eligible 401(k) contributions and sweeten the deal with long-term stock incentives and ESPP. We provide a discretionary quarterly bonus, an extremely flexible wellness benefit, generous PTO, paid holidays and company-wide shutdowns. Not to mention, you'll also be joining a phenomenal crew of colleagues who are smart, engaged and inspiring. We aim high, collaborate hard, and produce results. Let's achieve the impossible together! To round out our world-class total rewards package, we provide annualized base salary compensation in the range listed below. Final salary range may be modified commensurate with job level, education, and experience. Annualized Base Salary$310,000-$360,000 USD Company Overview Praxis Precision Medicines is a clinical-stage biopharmaceutical company translating genetic insights into the development of therapies for central nervous system disorders characterized by neuronal imbalance. At Praxis we share a common vision of reshaping the human condition into a more freeing and fulfilled existence by developing high impact medicines for patients and families affected by and living with complex brain disorders. Our core Values of Trust, Ownership, Curiosity and Results are foundational to every aspect of our business and are exemplified by each and every one of our team members. Diversity, Equity & Inclusion Guided by our core values, at Praxis Precision Medicines, Inc. we continue to DARE FOR MORE to advance, promote, and champion diversity, equity, and inclusion by encouraging individuals to bring their authentic selves and perspectives to work each day. We are an equal opportunity employer and committed to providing opportunities to all qualified applicants without regard to race, religious creed, color, gender identity or expression, age, national origin, sexual orientation, disability, genetics, military service and veteran status, or any other characteristic protected by federal, state, or local laws. Attention: Job Scam Alert Praxis has recently become aware of fraudulent job recruitment postings from individuals claiming to represent Praxis. These postings seek financial information in connection with fraudulent opportunities for employment. If you suspect any fraudulent activity or misrepresentation in connection with a Praxis job opportunity, please report it to ***************************. Praxis does not accept unsolicited submissions from recruitment agencies for open positions. We ask all recruitment agencies to refrain from contacting any Praxis employee regarding any position. All unsolicited resumes submitted by recruitment agencies to any Praxis employee in any form or method will be deemed to be the property of Praxis, and Praxis explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruitment agency.
    $29k-35k yearly est. Auto-Apply 4d ago
  • Medical Biller (Client)

    Crewbloom

    Remote medical records custodian job

    We are seeking a skilled Medical Biller to join our client's healthcare team. The ideal candidate will be responsible for accurately and efficiently processing medical claims and invoices, ensuring timely reimbursement from insurance companies and patients. The Medical Biller will work closely with healthcare providers, insurance companies, and patients to resolve billing discrepancies and ensure compliance with regulatory requirements. Requirements Job Responsibilities: Claims Processing: Prepare and submit accurate medical claims to insurance companies, Medicare, and Medicaid for reimbursement. Billing: Generate and send invoices to patients for services rendered, following up on outstanding balances and resolving billing discrepancies. Insurance Verification: Verify patients' insurance coverage and eligibility, ensuring all necessary authorizations and referrals are obtained before services being rendered. Coding: Assign appropriate medical codes (ICD-10, CPT, HCPCS) to diagnoses and procedures for billing purposes, ensuring compliance with coding guidelines and regulations. Payment Posting: Record and reconcile payments received from insurance companies and patients, applying them to the appropriate accounts in the billing system. Denial Management: Investigate and appeal claim denials and rejections, identifying and addressing root causes to prevent future issues. Patient Communication: Communicate with patients regarding billing inquiries, payment plans, and financial assistance options, providing excellent customer service while resolving concerns. Documentation: Maintain accurate and up-to-date records of billing activities, including claims submissions, payments, and correspondence with insurance companies and patients. Compliance: Adhere to all relevant healthcare regulations, including HIPAA and billing compliance guidelines, to ensure the integrity and confidentiality of patient information. Requirements Education: High school diploma or equivalent required; additional medical billing and coding certification is preferred. Experience: Minimum of one year of experience in medical billing, preferably in a healthcare setting. Knowledge: Proficient in medical terminology, billing software (e.g., Epic, Cerner), and insurance claim processing procedures. Skills: Strong attention to detail, excellent organizational and time management skills, and the ability to multitask in a fast-paced environment. Communication: Effective verbal and written communication skills, with the ability to interact professionally with patients, providers, and insurance representatives. Problem-Solving: Demonstrated ability to analyze billing issues, identify solutions, and implement process improvements to optimize revenue cycle management. Teamwork: Ability to collaborate with colleagues across departments to resolve billing-related issues and achieve organizational goals. Minimum Technical and Work Environment Requirements: Internet Connection: Primary internet connection with a minimum speed of 15 Mbps. Backup internet connection with at least 10 Mbps. Backup connection must be capable of supporting work during a power outage. Primary Device: Desktop or laptop equipped with at least: Intel Core i5 (8th generation or newer), Intel Core i3 (10th generation or newer), AMD Ryzen 5, or an equivalent processor. A minimum of 8 GB RAM. Backup Device: Must meet or exceed the performance of an Intel Core i3 processor. Must be functional during power interruptions. Peripherals and Workspace: A functioning webcam. A noise-canceling USB headset. A quiet, dedicated home office space. A smartphone for communication and verification purposes. Benefits Join Our Dynamic Team: Experience our fun, inclusive, innovative culture that values your unique contributions and supports your professional growth. Embrace the Opportunities: Seize daily chances to learn, innovate, and excel. Make a real impact in your field. Limitless Career Growth: Unlock a world of possibilities and resources to propel your career forward. Fast-Paced Thrills: Thrive in a high-energy, engaging atmosphere. Embrace challenges and reap stimulating rewards. Flexibility, Your Way: Embrace the freedom to work from home or any location of your choice. Create your ideal work environment. Work-Life Balance at Its Best: Say goodbye to stressful commutes and hello to quality time with loved ones. Achieve a healthy work-life integration to perform at your best.
    $31k-38k yearly est. Auto-Apply 60d+ ago
  • Remote Medical Receptionist - Bilingual - $15.50/hour! | Starts 2/26/26

    Carenethealthcare

    Remote medical records custodian job

    At Carenet, we foster collaboration, creativity and innovation. Our promises to our team members include empowering growth through trust, opportunity and accountability. We are looking for people who want to work with an entrepreneurial spirit and deliver market-leading performance! If you are passionate about healthcare and supporting patients with their healthcare needs, empathetic, patient focused and enjoys interacting with patients, patient representatives, providers, pharmacies and more, then this may be the position for you. Did we mention this was a remote, work from home position? Responsibilities Some of what you will be doing: You will answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone You'll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination) Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership. Accurately input data into both Carenet and EMR (Electronic Medical Records) databases Answer all inquiries from patients, customers and third party vendors; provide clinic directions / hours of operation Contact health plans and verifies patient insurance information You will be making a difference in someone's life How to thrive when working at home: Safety Choose a consistent work area/office Make your area physically safe Stay organized Personalize your desk! Security Privacy matters Keep it quiet - remember, we are dealing with patients! Protect your computer Support Communicate We coach and focus on your performance Quality matters Success Get ready for work! Prepare yourself mentally Use your resources On your break, get outside once in a while Why Carenet? For more than 30 years, Carenet Health has pioneered advancements for an experience that touches all points across the healthcare consumer journey. In fact, we interact with 1 in 3 Americans every day, delivering positive healthcare experiences and improving outcomes. From best-in-class clinical expertise to personalized and automated solutions, we integrate the power of human touch with data-driven technology in our mission to make healthcare better for all. Qualifications We want you to be successful, so these are some of the qualifications required: High School Diploma or General Education Degree (GED) required Healthcare experience and experience with scheduling appointments and EMR and EHR (Electronic Medical/Health Records) databases (medical assistant, medical front office) Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records Experience with Microsoft Outlook (email) and Word Excellent oral and written communication skills Excellent demonstration of caring, empathy, and compassion Bilingual in English and Spanish Able to provide 2 monitors at least 22 inch with HDMI and Display ports Compensation & Benefits At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The wage for the Bilingual Medical Receptionist role is $15.50 per hour. In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities. Additional Information Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal. Req: 5085 #INDBilingual
    $15.5 hourly Auto-Apply 6d ago

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