Medical records custodian part time jobs

Part-time Description General Job Summary: Vital to the success of organization with providing the Companies patients and visitors with a premier orthopaedic experience and focusing on their individual needs. Essential Job Functions: Greets each patient and visitor in a welcoming and inviting manner. Communicate and work well in the clinical environment with interaction with patients, fellow workers, physicians and others. Attend monthly department meetings as scheduled. Treats each patient, visitor and coworker with compassion, devotion and respect. Provides compassionate support to patients and visitors that are in distress. Ensures patients' individual needs are met. Assist patients with personal hygiene needs as warranted. Transfer patients with ambulatory issues as needed. Collects, records and updates patient information. Facilitates scheduling of patient appointments. Responsible for performing a variety of clerical duties: answers phone calls, takes messages, fax, scan, etc. Maintain information within the electronic medical record. Collect payments for services rendered per policy, including copayments and balances on patient accounts with accurate daily drawer balancing. Distribute paperwork in an efficient manner according to protocol. Compliance with HIPAA, OSHA, and safety standards of the organization. Takes initiative in performing additional tasks that may be necessary or in the best interest of the practice. Requirements Education/Experience: High school diploma or equivalent. Minimum one year of experience in a customer service position, preferably in a medical practice setting. Previous medical knowledge preferred. CPR/AED and First Aid certification preferred. Other Requirements: Must be customer service oriented with a team environment focus. Schedules will change as department needs change, including overtime and weekends. Weekly travel between locations. Performance Requirements: Knowledge: Knowledge of the Companies Mission, Vision and Values. Knowledge of medical terminology and anatomy. Knowledge and proper use of office equipment. Knowledge of electronic health records systems. Skills: Skilled in attention to detail. Skilled in organizing. Skilled in communicating effectively with providers, staff, patients and vendors. Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages. Abilities: Ability to process monetary transactions and provide accurate change. Ability to work on a team while maintaining positive and professional relationships. Ability to multitask effectively. Ability to communicate calmly and clearly with patients, physicians, vendors and staff. Ability to analyze situations and respond in a calm and professional manner. Equipment Operated: Standard office equipment. Work Environment: Medical Office. Mental/Physical Requirements: Involves sitting and viewing computer monitor approximately 90 percent of the day. Must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. Must be able to remain focused and attentive without distractions (i.e. personal devices). Must be able to lift up to 30 pounds.

UPMC Community Medicine Incorporated is hiring a part-time Patient Services Representative to support Orthopaedic Specialists located at 1800 Franklin Street Specialty Suite Toronto OH 43964. This role will work 7:15AM-4:00PM every Monday with Dr. Hughes and 8:00AM-4:30PM every Wednesday with Dr. Fye (travel to the Moon office on the 1st and 3rd Thursday afternoon for Dr. Thomas Hughes and once a month in the morning on Tuesdays with Dr. Fye will be required) **Responsibilities:** + provide a warm greeting for all patients Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference Collect copayments and any other applicable patient payments at the point of service Confirm and/or update patient registration information at checkout Schedule follow-up appointments within the practice at checkout Schedule or connect patient to resources to schedule for ancillary services at checkout Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. Register patients in Biometrics (fingerprint recognition) program and explain benefits Promote MyUPMC patient portal and assist patients in registration when applicable + Assist patients in education of financial responsibility and connect them to advocacy resources as needed Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations Appropriately distribute / triage phone calls to other areas and / or clinical providers Assist with administrative duties in the office including but not limited to scanning of medical records and faxing*Performs in accordance with system-wide competencies/behaviors.*Performs other duties as assigned. + Completion of high school graduate or equivalent is required. + Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred. + Two years of experience in a medical / billing / fiscal or customer service function is preferred. + Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred. **Licensure, Certifications, and Clearances:** + Act 34 **UPMC is an Equal Opportunity Employer/Disability/Veteran**

MEDICAL RECORDS SPECIALIST - PART TIME Child Guidance & Family Solutions is looking for a friendly, detail-oriented Medical Records Specialist to join our dedicated team in our Barberton office! The Medical Records Specialist is responsible for providing a welcoming environment at the front desk for clients and families, scheduling appointments, conducting financial agreements, and coordinating with the clinical team to ensure client needs are met. This position is part-time, 20 hours per week, and will provide coverage Monday-Thursday. Essential Responsibilities: Checks clients in for appointments and updates registration information when necessary Creates and renews financial agreements for clients, providing them with "good faith estimates" Assists clinical staff with correspondence Scans documents into clients' charts. Ensures compliance with custody and releases information; completes request for copies to be released. Completes filing and records storage duties as needed, and manages work queue in electronic health record. Required Qualifications: High school diploma or equivalent required. 1-2 years professional office experience, strong data entry and computer skills preferred. Must have strong attention to detail and ability to multitask in a fast-paced work environment Excellent communication and time-management skills a plus For more than 80 years, Child Guidance & Family Solutions has been a nationally recognized leader providing innovative and effective mental health services for children, teens, adults and families. Our therapists meet clients where they are - in our offices, in pediatricians' offices, in the home, at childcare centers, and on-site in elementary, middle and high schools. Apply now to be part of a team that truly cares and Make a Difference! Child Guidance & Family Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Part Time Salary: $16 - $18 / hour At Aspen Dental, we put You First. We offer: * A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* * Career development and growth opportunities with our best-in-class training program to support you at every stage of your career * A fun and supportive culture that encourages collaboration and innovation * Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. * Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards * Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection * Balance nightly deposits and credit card processing * Additional tasks as assigned by the Manager Preferred Qualifications * High school diploma or equivalent * Strong communication and interpersonal skills with an ethical mindset * High regard for time management * Organized and detail oriented Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. * May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Join Our Cardiology Team at TriHealth! We're looking for a Medical Secretary who is not only detail-oriented and experienced in medical office operations, but also a team player who is committed to excellence, responsible, and ready to serve others with compassion and professionalism. This part-time role supports the Cardiology Department by coordinating patient care and administrative tasks, including scheduling, transcription, insurance authorizations, and database management. Supports cardiac testing operations by assisting with direct patient care, programming Holter monitors, and performing EKGs. If you thrive in a collaborative environment and take pride in supporting both patients and clinical teams, we'd love to hear from you! Primary Location: This role is primarily based at our Kenwood location. However, occasional coverage at other TriHealth sites may be required, so candidates should be comfortable working at alternate locations as needed. Take the next step in your career-apply today and become a valued part of a team that's making a difference in cardiac care every day. Work Hours: Part time, 40 hours biweekly Day shift from 7:30 AM to 4 PM (3 days one week and 2 days the following one) No weekends or holidays Job Overview: This is a full-time position that reports directly to the Office Coordinator / Director. This position is responsible for the coordination/secretarial support of the Program. This would include transcription, scheduling appointments, verifying and getting authorization from insurance for therapies, maintenance of the program database, correspondence to physicians, insurance companies, as well as registering the patient for therapy. Will provide statistical data/reports regarding the program. This position may also be called upon to assist the management team with preparation for surveys performed by CARF, JCAHO, Medicare, or other accrediting officials. This position designs and typesets forms utilized by the program as well as other rehabilitation programs, as assigned. May be called upon to provide backup coverage for any clerical positions. Other duties as assigned. Job Requirements: Education: High School Diploma or GED (Required) Experience: 3-4 years in a related medical or administrative field (Required) Experience involving direct patient care preferred. Skills & Competencies: Typing speed of 40 words per minute, proficiency in Microsoft Word and Excel, strong filing and organizational skills, knowledge of medical terminology, and experience with insurance authorizations. Job Responsibilities: Answers all phone calls courteously and promptly; resolves issues and assists in problem resolution Assists with filing, transcription, and other duties as needed; may support additional typing requests from other departments Demonstrates effective time management and utilizes free time productively; minimal use of personal calls Serves as receptionist at the front desk, greeting all individuals in a Service Excellence manner; ensures paperwork is completed appropriately and facilitates customers to the proper destination Supports cardiac testing operations by assisting with direct patient care, programming Holter monitors, and performing EKGs as part of routine responsibilities Seeks ways to improve efficiency; may need to take additional computer classes; proficient in handling multiple schedules and Meditech changes Working Conditions: Climbing - Rarely Continuous Learning - Hearing: Conversation - Occasionally Hearing: Other Sounds - Frequently Kneeling - Occasionally Lifting 50+ Lbs. - Rarely Lifting Pulling - Rarely Pushing - Occasionally Reading - Rarely Sitting - Consistently Standing - Rarely Stooping - Occasionally Talking - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community Job keywords: Clinic Office Assistant, Medical Office Specialist, Physician Office Specialist, Medical Assistant

Part Time (16 hours per week) M-F Days (May work as early as 8am and as late as 8pm) Onsite for The Welcome Center and Quick Care The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Responsibilities: * Develops and maintains positive relationship with patients and families by greeting and providing prompt and caring response to questions, requests, etc. * Performs point-of-service activities [visit preparation, co-pay collection, patient tracking and other duties] as assigned under the direction of the supervisor. * Schedules patient visits or other diagnostic testing utilizing hospital procedures and resources. * Manages third-party payors and collection of co-pays. * Follows through on routine tasks and general office duties, i.e., faxing, copying, filing, mailings, promptly returning phone calls, taking and distributing messages, and etc. * Responsible for ensuring appropriate front desk inventory is maintained and communicating the need to appropriate staff member. * Provide for smooth running of office by setting and revising priorities based on workload and anticipating needs and deadlines. * Ensure overall department appearance including the cleanliness of the work area and waiting room as needed. * Participates in clerical and administrative cross coverage efforts as needed. * Ensure HIPAA compliance is followed. * Other duties as required. Technical Expertise * Experience working in a general office setting (clerical or administrative duties in an office setting) is preferred. * Experience working in a healthcare environment is preferred. * Experience in computerized scheduling system preferred. * Knowledge of medical terminology preferred. * Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility. * Strong organizational skills with the ability to effectively prioritize multiple tasks. Ability to perform basic math skills to process insurance co-payments. * Experience working in -Microsoft Office (Outlook, Excel, Word) or similar software is required. Education and Experience * Education: A high school diploma or equivalent is required. * Certification: None. * Years of relevant experience: Relevant (clerical or administrative duties in an office setting) experience is preferred. * Years of experience supervising: None. Part Time FTE: 0.400000 Status: Onsite

Job DescriptionThe PART-TIME (24 hours) Medical Secretary monitors the operation of the administrative office of the facility. The incumbent will function as a secretary/receptionist and is responsible for all duties and functions of the office as dictated by the Policies and Procedures. This role requires a variety of skills and responsibilities that fall into the categories listed below. These duties and responsibilities are not set forth for the purpose of limiting the assignment of work. This is not to be construed as a complete list of duties to be performed by the individual holding this position. The duties listed may be divided among Medical Secretary Staff members to better suit the needs of specific facilities. Responsibilities: Demonstrates appropriate and professional communication skills Greets patients, and visitors and announces their arrival to the appropriate unit Checks patients in on patient schedule and daily calendar Calls appropriate transportation companies for patients when needed Follows appropriate procedures in emergency situations Answers telephone promptly and courteously, refers calls to the appropriate person, takes and relays messages as needed Distributes all incoming mail appropriately, including inter-office Displays a professional manner and demeanor when greeting incoming customers Follows appropriate chain of command Communicates in an appropriate and timely manner with coworkers Office Procedures: Demonstrates appropriate use of office equipment; maintains supplies Maintains postage Assures levels of lab supplies are sufficient for unit operation Medical Records: Maintains medical records according to policy and procedure Makes up new patient charts for the unit and administrative files Sends appropriate information to the business office Does appropriate data entry for all new patients Keeps computer data current for all patients Balances treatment count on a daily basis Audits / verifies ancillaries utilized during treatments Tracks patient hospitalizations and vacations Purges charts in appropriate manner Breaks down charts of non-current patients and runs appropriate reports Maintains facility filing system Does weekly update of Daily Patient Schedule for facility Runs and distributes reports as needed by the unit Prepares blood tubes, labels, and requisitions as needed Performs word processing and Excel tasks as needed Performs other duties as assigned EDUCATION, EXPERIENCE TRAINING AND LICENSES/REGISTRATIONS: High school diploma required, college courses preferred Proficient computer skills Good communication and interpersonal skills a must Starting Salary is between $18.00 - $23.00 per hour (DOQ) Powered by JazzHR K7W7oEsRXm

The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. This person will be cross-trained in all areas of the front desk. Part-time Schedule: 3 days per week (Average of 24-30 hours) What you will be doing * Greet and check in patients in a friendly, courteous, and professional manner. * Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs. * Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration. * Prepares paperwork for patient visits. * Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution. * Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes. * Acts as a liaison between patients, guests, back office staff and providers. * Reconciles cash against daily charge and cash reports. * Schedule and confirm patient appointments as needed. * Create, distribute, and file new patient charts/medical records. * Perform clerical tasks such as copying, sorting, scanning, and faxing. * Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc. * Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies * Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook. * Perform any other duties as assigned What you know Required * High school diploma or GED * Strong verbal and written communication skills Desire * Telephone operator or high call volume experience * Entry Level What you will receive * Competitive wages * Robust benefit package including medical, dental, life and disability (short- and long-term) insurance * Generous paid time off (PTO) program * Seven (7) company paid holidays * 401(k) retirement plan with company match * An organization focused on People, Passion, Purpose and Progress * Inspirational culture About Midwest Vision Partners Midwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels. Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence.

Part-time Medical Receptionist Benefits/Perks * Great small business work environment * Flexible scheduling American Family Care (AFC) is a primary and urgent care company providing services seven days a week on a walk-in basis. Our new state-of-the-art center focuses on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. This location is equipped with an onsite lab and in-house x-ray capability. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities * Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents * Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards * Register patients, update patient records, verify insurance accurately and timely, and check patients out * Determine, collect, and process patient payments and address collection and billing issues * Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests * Balance daily patient charges (cash, check, credit cards) against system reports * Complete closing procedures by preparing closing documentation and submitting required reports * Complete cash control procedures and secure financial assets * Maintain complete and accurate documentation * Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Job Description The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. This person will be cross-trained in all areas of the front desk. Part-time Schedule: 3 days per week (Average of 24-30 hours) What you will be doing Greet and check in patients in a friendly, courteous, and professional manner. Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs. Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration. Prepares paperwork for patient visits. Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution. Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes. Acts as a liaison between patients, guests, back office staff and providers. Reconciles cash against daily charge and cash reports. Schedule and confirm patient appointments as needed. Create, distribute, and file new patient charts/medical records. Perform clerical tasks such as copying, sorting, scanning, and faxing. Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc. Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook. Perform any other duties as assigned What you know Required High school diploma or GED Strong verbal and written communication skills Desire Telephone operator or high call volume experience Entry Level About Midwest Vision PartnersMidwest Vision Partners was founded in 2019 to build a premier eye care platform in partnership with Alpine Investors, a San Francisco-based private equity firm. Alpine is a strong supporter of MVP, given their PeopleFirst™ philosophy, unparalleled track record, significant financial resources, and a commitment to building a platform that includes physician leadership at the highest levels. Headquartered in Chicago, our mission is to provide world-class support to ophthalmologists and optometrists, enabling them to focus on improving patients' vision to help people live their best lives. Today, MVP's network consists of 16 practices, 125 physicians, and roughly 1500 employees providing medical and surgical eyecare services at over 60 locations throughout the Midwest. We strive to be the premier provider of eyecare in the Midwest through a culture of collaboration and excellence. Job Posted by ApplicantPro

Part-time Medical Receptionist Benefits/Perks Great small business work environment Flexible scheduling Company OverviewAmerican Family Care (AFC) is a primary and urgent care company providing services seven days a week on a walk-in basis. Our new state-of-the-art center focuses on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. This location is equipped with an onsite lab and in-house x-ray capability. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Part Time (20 hours per week) M-F 4pm to 8pm and Sat 9am to 1pm Onsite for Montrose Orthopedics The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Responsibilities: * Develops and maintains positive relationship with patients and families by greeting and providing prompt and caring response to questions, requests, etc. * Performs point-of-service activities [visit preparation, co-pay collection, patient tracking and other duties] as assigned under the direction of the supervisor. * Schedules patient visits or other diagnostic testing utilizing hospital procedures and resources. * Manages third-party payors and collection of co-pays. * Follows through on routine tasks and general office duties, i.e., faxing, copying, filing, mailings, promptly returning phone calls, taking and distributing messages, and etc. * Responsible for ensuring appropriate front desk inventory is maintained and communicating the need to appropriate staff member. * Provide for smooth running of office by setting and revising priorities based on workload and anticipating needs and deadlines. * Ensure overall department appearance including the cleanliness of the work area and waiting room as needed. * Participates in clerical and administrative cross coverage efforts as needed. * Ensure HIPAA compliance is followed. * Other duties as required. Technical Expertise * Experience working in a general office setting (clerical or administrative duties in an office setting) is preferred. * Experience working in a healthcare environment is preferred. * Experience in computerized scheduling system preferred. * Knowledge of medical terminology preferred. * Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility. * Strong organizational skills with the ability to effectively prioritize multiple tasks. Ability to perform basic math skills to process insurance co-payments. * Experience working in -Microsoft Office (Outlook, Excel, Word) or similar software is required. Education and Experience * Education: A high school diploma or equivalent is required. * Certification: None. * Years of relevant experience: Relevant (clerical or administrative duties in an office setting) experience is preferred. * Years of experience supervising: None. Part Time FTE: 0.500000 Status: Onsite

Join Our Cardiology Team at TriHealth! We're looking for a Medical Secretary who is not only detail-oriented and experienced in medical office operations, but also a team player who is committed to excellence, responsible, and ready to serve others with compassion and professionalism. This part-time role supports the Cardiology Department by coordinating patient care and administrative tasks, including scheduling, transcription, insurance authorizations, and database management. Supports cardiac testing operations by assisting with direct patient care, programming Holter monitors, and performing EKGs. If you thrive in a collaborative environment and take pride in supporting both patients and clinical teams, we'd love to hear from you! Primary Location: This role is primarily based at our Kenwood location. However, occasional coverage at other TriHealth sites may be required, so candidates should be comfortable working at alternate locations as needed. Take the next step in your career-apply today and become a valued part of a team that's making a difference in cardiac care every day. Work Hours: Part time, 40 hours biweekly Day shift from 7:30 AM to 4 PM (3 days one week and 2 days the following one) No weekends or holidays Job Overview: This is a full-time position that reports directly to the Office Coordinator / Director. This position is responsible for the coordination/secretarial support of the Program. This would include transcription, scheduling appointments, verifying and getting authorization from insurance for therapies, maintenance of the program database, correspondence to physicians, insurance companies, as well as registering the patient for therapy. Will provide statistical data/reports regarding the program. This position may also be called upon to assist the management team with preparation for surveys performed by CARF, JCAHO, Medicare, or other accrediting officials. This position designs and typesets forms utilized by the program as well as other rehabilitation programs, as assigned. May be called upon to provide backup coverage for any clerical positions. Other duties as assigned. Job Requirements: Education: High School Diploma or GED (Required) Experience: 3-4 years in a related medical or administrative field (Required) Experience involving direct patient care preferred. Skills & Competencies: Typing speed of 40 words per minute, proficiency in Microsoft Word and Excel, strong filing and organizational skills, knowledge of medical terminology, and experience with insurance authorizations. Job Responsibilities: Answers all phone calls courteously and promptly; resolves issues and assists in problem resolution Assists with filing, transcription, and other duties as needed; may support additional typing requests from other departments Demonstrates effective time management and utilizes free time productively; minimal use of personal calls Serves as receptionist at the front desk, greeting all individuals in a Service Excellence manner; ensures paperwork is completed appropriately and facilitates customers to the proper destination Supports cardiac testing operations by assisting with direct patient care, programming Holter monitors, and performing EKGs as part of routine responsibilities Seeks ways to improve efficiency; may need to take additional computer classes; proficient in handling multiple schedules and Meditech changes Working Conditions: Climbing - Rarely Continuous Learning - Hearing: Conversation - Occasionally Hearing: Other Sounds - Frequently Kneeling - Occasionally Lifting 50+ Lbs. - Rarely Lifting Pulling - Rarely Pushing - Occasionally Reading - Rarely Sitting - Consistently Standing - Rarely Stooping - Occasionally Talking - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community Job keywords: Clinic Office Assistant, Medical Office Specialist, Physician Office Specialist, Medical Assistant

The PART-TIME (24 hours) Medical Secretary monitors the operation of the administrative office of the facility. The incumbent will function as a secretary/receptionist and is responsible for all duties and functions of the office as dictated by the Policies and Procedures. This role requires a variety of skills and responsibilities that fall into the categories listed below. These duties and responsibilities are not set forth for the purpose of limiting the assignment of work. This is not to be construed as a complete list of duties to be performed by the individual holding this position. The duties listed may be divided among Medical Secretary Staff members to better suit the needs of specific facilities. Responsibilities: Demonstrates appropriate and professional communication skills Greets patients, and visitors and announces their arrival to the appropriate unit Checks patients in on patient schedule and daily calendar Calls appropriate transportation companies for patients when needed Follows appropriate procedures in emergency situations Answers telephone promptly and courteously, refers calls to the appropriate person, takes and relays messages as needed Distributes all incoming mail appropriately, including inter-office Displays a professional manner and demeanor when greeting incoming customers Follows appropriate chain of command Communicates in an appropriate and timely manner with coworkers Office Procedures: Demonstrates appropriate use of office equipment; maintains supplies Maintains postage Assures levels of lab supplies are sufficient for unit operation Medical Records: Maintains medical records according to policy and procedure Makes up new patient charts for the unit and administrative files Sends appropriate information to the business office Does appropriate data entry for all new patients Keeps computer data current for all patients Balances treatment count on a daily basis Audits / verifies ancillaries utilized during treatments Tracks patient hospitalizations and vacations Purges charts in appropriate manner Breaks down charts of non-current patients and runs appropriate reports Maintains facility filing system Does weekly update of Daily Patient Schedule for facility Runs and distributes reports as needed by the unit Prepares blood tubes, labels, and requisitions as needed Performs word processing and Excel tasks as needed Performs other duties as assigned EDUCATION, EXPERIENCE TRAINING AND LICENSES/REGISTRATIONS: High school diploma required, college courses preferred Proficient computer skills Good communication and interpersonal skills a must Starting Salary is between $18.00 - $23.00 per hour (DOQ)

Part Time (20 Hours per week) M-F Days Start Times Vary Between 7:30am to 9:00am Onsite for Akron Children's Pediatrics Jackson The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Responsibilities: * Develops and maintains positive relationship with patients and families by greeting and providing prompt and caring response to questions, requests, etc. * Performs point-of-service activities [visit preparation, co-pay collection, patient tracking and other duties] as assigned under the direction of the supervisor. * Schedules patient visits or other diagnostic testing utilizing hospital procedures and resources. * Manages third-party payors and collection of co-pays. * Follows through on routine tasks and general office duties, i.e., faxing, copying, filing, mailings, promptly returning phone calls, taking and distributing messages, and etc. * Responsible for ensuring appropriate front desk inventory is maintained and communicating the need to appropriate staff member. * Provide for smooth running of office by setting and revising priorities based on workload and anticipating needs and deadlines. * Ensure overall department appearance including the cleanliness of the work area and waiting room as needed. * Participates in clerical and administrative cross coverage efforts as needed. * Ensure HIPAA compliance is followed. * Other duties as required. Technical Expertise * Experience working in a general office setting (clerical or administrative duties in an office setting) is preferred. * Experience working in a healthcare environment is preferred. * Experience in computerized scheduling system preferred. * Knowledge of medical terminology preferred. * Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility. * Strong organizational skills with the ability to effectively prioritize multiple tasks. Ability to perform basic math skills to process insurance co-payments. * Experience working in -Microsoft Office (Outlook, Excel, Word) or similar software is required. Education and Experience * Education: A high school diploma or equivalent is required. * Certification: None. * Years of relevant experience: Relevant (clerical or administrative duties in an office setting) experience is preferred. * Years of experience supervising: None. Part Time FTE: 0.500000 Status: Onsite

Join Our Cardiology Team at TriHealth! We're looking for a Medical Secretary who is not only detail-oriented and experienced in medical office operations, but also a team player who is committed to excellence, responsible, and ready to serve others with compassion and professionalism. This part-time role supports the Cardiology Department by coordinating patient care and administrative tasks, including scheduling, transcription, insurance authorizations, and database management. Supports cardiac testing operations by assisting with direct patient care, programming Holter monitors, and performing EKGs. If you thrive in a collaborative environment and take pride in supporting both patients and clinical teams, we'd love to hear from you! Primary Location: This role is primarily based at our Kenwood location. However, occasional coverage at other TriHealth sites may be required, so candidates should be comfortable working at alternate locations as needed. Take the next step in your career-apply today and become a valued part of a team that's making a difference in cardiac care every day. Work Hours: * Part time, 40 hours biweekly * Day shift from 7:30 AM to 4 PM (3 days one week and 2 days the following one) * No weekends or holidays Job Overview: This is a full-time position that reports directly to the Office Coordinator / Director. This position is responsible for the coordination/secretarial support of the Program. This would include transcription, scheduling appointments, verifying and getting authorization from insurance for therapies, maintenance of the program database, correspondence to physicians, insurance companies, as well as registering the patient for therapy. Will provide statistical data/reports regarding the program. This position may also be called upon to assist the management team with preparation for surveys performed by CARF, JCAHO, Medicare, or other accrediting officials. This position designs and typesets forms utilized by the program as well as other rehabilitation programs, as assigned. May be called upon to provide backup coverage for any clerical positions. Other duties as assigned. Job Requirements: * Education: High School Diploma or GED (Required) * Experience: 3-4 years in a related medical or administrative field (Required) * Experience involving direct patient care preferred. * Skills & Competencies: Typing speed of 40 words per minute, proficiency in Microsoft Word and Excel, strong filing and organizational skills, knowledge of medical terminology, and experience with insurance authorizations. Job Responsibilities: * Answers all phone calls courteously and promptly; resolves issues and assists in problem resolution * Assists with filing, transcription, and other duties as needed; may support additional typing requests from other departments * Demonstrates effective time management and utilizes free time productively; minimal use of personal calls * Serves as receptionist at the front desk, greeting all individuals in a Service Excellence manner; ensures paperwork is completed appropriately and facilitates customers to the proper destination * Supports cardiac testing operations by assisting with direct patient care, programming Holter monitors, and performing EKGs as part of routine responsibilities * Seeks ways to improve efficiency; may need to take additional computer classes; proficient in handling multiple schedules and Meditech changes Working Conditions: Climbing - Rarely Continuous Learning - Hearing: Conversation - Occasionally Hearing: Other Sounds - Frequently Kneeling - Occasionally Lifting 50+ Lbs. - Rarely Lifting Pulling - Rarely Pushing - Occasionally Reading - Rarely Sitting - Consistently Standing - Rarely Stooping - Occasionally Talking - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... * Welcome everyone by making eye contact, greeting with a smile, and saying "hello" * Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist * Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... * Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met * Offer patients and guests priority when waiting (lines, elevators) * Work on improving quality, safety, and service Respect: ALWAYS... * Respect cultural and spiritual differences and honor individual preferences. * Respect everyone's opinion and contribution, regardless of title/role. * Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... * Value the time of others by striving to be on time, prepared and actively participating. * Pick up trash, ensuring the physical environment is clean and safe. * Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... * Acknowledge wins and frequently thank team members and others for contributions. * Show courtesy and compassion with customers, team members and the community Job keywords: Clinic Office Assistant, Medical Office Specialist, Physician Office Specialist, Medical Assistant

Part Time (20 hours per week) Variable shifts, 12:30pm to 8:30pm weekdays and 8:30am to 4:30pm weekends Holidays 10:00am to 4:30pm (off Thanksgiving and Christmas) Onsite for Boston Heights Urgent Care The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Responsibilities: * Develops and maintains positive relationship with patients and families by greeting and providing prompt and caring response to questions, requests, etc. * Performs point-of-service activities [visit preparation, co-pay collection, patient tracking and other duties] as assigned under the direction of the supervisor. * Schedules patient visits or other diagnostic testing utilizing hospital procedures and resources. * Manages third-party payors and collection of co-pays. * Follows through on routine tasks and general office duties, i.e., faxing, copying, filing, mailings, promptly returning phone calls, taking and distributing messages, and etc. * Responsible for ensuring appropriate front desk inventory is maintained and communicating the need to appropriate staff member. * Provide for smooth running of office by setting and revising priorities based on workload and anticipating needs and deadlines. * Ensure overall department appearance including the cleanliness of the work area and waiting room as needed. * Participates in clerical and administrative cross coverage efforts as needed. * Ensure HIPAA compliance is followed. * Other duties as required. Technical Expertise * Experience working in a general office setting (clerical or administrative duties in an office setting) is preferred. * Experience working in a healthcare environment is preferred. * Experience in computerized scheduling system preferred. * Knowledge of medical terminology preferred. * Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility. * Strong organizational skills with the ability to effectively prioritize multiple tasks. Ability to perform basic math skills to process insurance co-payments. * Experience working in -Microsoft Office (Outlook, Excel, Word) or similar software is required. Education and Experience * Education: A high school diploma or equivalent is required. * Certification: None. * Years of relevant experience: Relevant (clerical or administrative duties in an office setting) experience is preferred. * Years of experience supervising: None. Part Time FTE: 0.500000 Status: Onsite

Part Time (20 hours per week) M-F 4pm to 8pm and Sat 9am to 1pm Onsite for Boston Heights Orthopedics The Patient Service Representative provides a comprehensive set of business, financial and appointment-related services including visit preparation, patient arrival and departure functions, payment functions and creating a positive patient experience. Responsibilities: * Develops and maintains positive relationship with patients and families by greeting and providing prompt and caring response to questions, requests, etc. * Performs point-of-service activities [visit preparation, co-pay collection, patient tracking and other duties] as assigned under the direction of the supervisor. * Schedules patient visits or other diagnostic testing utilizing hospital procedures and resources. * Manages third-party payors and collection of co-pays. * Follows through on routine tasks and general office duties, i.e., faxing, copying, filing, mailings, promptly returning phone calls, taking and distributing messages, and etc. * Responsible for ensuring appropriate front desk inventory is maintained and communicating the need to appropriate staff member. * Provide for smooth running of office by setting and revising priorities based on workload and anticipating needs and deadlines. * Ensure overall department appearance including the cleanliness of the work area and waiting room as needed. * Participates in clerical and administrative cross coverage efforts as needed. * Ensure HIPAA compliance is followed. * Other duties as required. Technical Expertise * Experience working in a general office setting (clerical or administrative duties in an office setting) is preferred. * Experience working in a healthcare environment is preferred. * Experience in computerized scheduling system preferred. * Knowledge of medical terminology preferred. * Excellent interpersonal skills to communicate effectively via telephone or face-to-face with patients, patient families, physicians and other staff members within the facility. * Strong organizational skills with the ability to effectively prioritize multiple tasks. Ability to perform basic math skills to process insurance co-payments. * Experience working in -Microsoft Office (Outlook, Excel, Word) or similar software is required. Education and Experience * Education: A high school diploma or equivalent is required. * Certification: None. * Years of relevant experience: Relevant (clerical or administrative duties in an office setting) experience is preferred. * Years of experience supervising: None. Part Time FTE: 0.500000 Status: Onsite