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Medical records manager skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Yenumula Reddy,

Yenumula Reddy

Below we've compiled a list of the most critical medical records manager skills. We ranked the top skills for medical records managers based on the percentage of resumes they appeared on. For example, 29.1% of medical records manager resumes contained patients as a skill. Continue reading to find out what skills a medical records manager needs to be successful in the workplace.

15 medical records manager skills for your resume and career

1. Patients

Here's how medical records managers use patients:

Acted as a liaison between in-patient facility and referral facilities/agencies and provides case management to patients referred.
Verified and updated demographics and insurance information of patients, conducted daily overview of medical cognizant report.

2. HIPAA

Here's how medical records managers use hipaa:

Directed management of all IT privacy and compliance activities and administration of breach investigation proceedings for HIPAA and international compliance requirements.
Maintained a professional relationship with other agencies ensuring that disclosure of pertinent information did not violate HIPAA regulations or client confidentiality.

3. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how medical records managers use patient care:

Maintain a high level of patient care by assisting with phones, triage, scheduling and referrals and EKG's.
Maintained a referral tracking system to insure proper follow-up of patient care referred for outside consultations and imaging services.

4. EHR

Electronic Health Records, or simply EHR, contains all the information about a patient whether they are new or old. It includes the record of diagnosis, medication, progress note, medical history, radiology, and laboratory results. A health facility or hospital has this kind of document to track a patient's record electronically.

Here's how medical records managers use ehr:

Collaborated with the Medical Director and senior leadership to replace paper records system with EHR in Heritage Medical Group offices.
Handled the posting of all payments via mail and electronic payments through clearing house into EHR system.

5. Hippa

HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.

Here's how medical records managers use hippa:

Performed initial planning to go-live activities including data security in compliance with HIPPA guidelines.
Protected and maintained security of medical records per Federal HIPPA regulations.

6. Medical Terminology

Here's how medical records managers use medical terminology:

Performed secretarial duties, utilizing knowledge of medical terminology and hospital, clinic and laboratory procedures.
Typed and translated correspondence using medical terminology, handled workers compensations claims and checks.

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7. Physician Orders

Physician orders are an instruction or a set of instructions given to a patient by a doctor. This could range from being put on bedrest to being given a prescription to fill and take.

Here's how medical records managers use physician orders:

Traveled to physician offices to handle complaints/complex cases surrounding physician orders.
Provided Pharmacy with monthly updated physician orders.

8. Patient Charts

Here's how medical records managers use patient charts:

Created databases and spreadsheets to improve inventory management and reporting accuracy of patient charts.
Analyzed inpatient charts for accuracy and completeness.

9. Front Desk

Here's how medical records managers use front desk:

Front desk support: greeted and directed clients, external staffing needing assistance to appropriate personnel.
Provided front desk support and assigned work duties and responsibilities to two departmental employees.

10. Patient Data

Here's how medical records managers use patient data:

Maintain the medical record system to ensure accurate patient data and efficient department functionality.
Identify, compile, abstract and code patient data using standard classification systems.

11. Federal Regulations

Federal regulations refer to the set of rules, both general and permanent that are published in the Federal Register by the agencies of the federal government and the executive departments. Federal regulations are the large body of rules that govern federal practice. Examples of these laws include taxes and financial regulation, discrimination law, wages law, and so on.

Here's how medical records managers use federal regulations:

Maintain physician compliance with state and federal regulations.
Verified information and record management standards to ensure all documents were in accordance with applicable state and federal regulations.

12. Chart Audits

Here's how medical records managers use chart audits:

Developed systems for chart assembly, chart auditing, reporting of Quality Assurance statistics and created transcription formats.
Complete chart audits to ensure all charts were in order with Medicare and state of Colorado guidelines.

13. CPT

CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

Here's how medical records managers use cpt:

Assigned ICD-9 and CPT medical codes.
Performed all coding and abstracting: ICD-9, CPT, DRG.

14. Subpoenas

Subpoenas are formal and legal documents issued mostly by a court or some other government agency that demands the presence of the person the document is addressed to, to show up at court. Subpoenas are issued to individuals whom the court wants to appear either as a witness in a particular case in order to testify or to provide any evidence such as an object or a document.

Here's how medical records managers use subpoenas:

Monitor all subpoenas received and attend court.
Responded to subpoenas for medical records.

15. ICD-10

Here's how medical records managers use icd-10:

Performed analysis of ICD-10 crosswalks and mapping needs, and provided leadership on developing an ICD-10 implementation strategy.
Coordinated all ICD-10 readiness activities required to complete project goals.

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What skills help Medical Records Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on medical records manager resumes?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Programming languages.
-Common operating systems.
-Software proficiency.
-Technical writing.
-Project management.
-Data analysis.

What soft skills should all medical records managers possess?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Communication skills
-Problem-solving skills
-Work ethic
-Interpersonal skills
-Time management

What hard/technical skills are most important for medical records managers?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Computer technology (MS Office, Linux, Social Media, webtechnology (HTML/XML)
-Data analysis
-Marketing hard skills

Do you want to know more?

List of medical records manager skills to add to your resume

The most important skills for a medical records manager resume and required skills for a medical records manager to have include:

Patients
HIPAA
Patient Care
EHR
Hippa
Medical Terminology
Physician Orders
Patient Charts
Front Desk
Patient Data
Federal Regulations
Chart Audits
CPT
Subpoenas
ICD-10

Computer System
MDS
Medical Charts
Medicaid
State Regulations
JCAHO
Performance Evaluations
Medical Documentation
EClinicalWorks
Allscripts
Scheduling Appointments
Disciplinary Actions
NextGen
FTE
Cerner

ICD-9-CM
Test Results
Patient Appointments
HL7
Lab Reports
Retrieval Systems
Federal Laws
ROI
Lab Results
QA
Medical Reports
Medical Facilities
Insurance Claims
State Guidelines
Bed Facility

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Medical Records Manager Skills

Updated January 8, 2025

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