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Medical records receptionist resume examples from 2026

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Updated March 26, 2025
6 min read
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How to write a medical records receptionist resume

Craft a resume summary statement

Your resume summary sums up your experience and skills, making it easy for hiring managers to understand your qualifications at a glance. Here are some tips to writing the most important 2-4 sentences of your resume:

Step 1: Mention your current job title or the role you're pursuing.

Step 2: Include your years of experience in medical records receptionist-related roles. Consider adding relevant company and industry experience as relevant to the job listing.

Step 3: Highlight your greatest accomplishments. Here is your chance to make sure your biggest wins aren't buried in your resume.

Step 4: Again, keep it short. Your goal is to summarize your experience and highlight your accomplishments, not write a paragraph.

These four steps should give you a strong elevator pitch and land you some medical records receptionist interviews.

Please upload your resume so Zippia’s job hunt AI can draft a summary statement for you.

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List the right project manager skills

Your Skills section is a place to list all relevant skills and abilities. Here is how to make the most of your skills section and make sure you have the right keywords:

  1. You often need to include the exact keywords from the job description in your resume. Look at the job listing and consider which of the listed skills you have experience with, along with related skills.
  2. Include as many relevant hard skills and soft skills as possible from the listing.
  3. Use the most up to date and accurate terms. Don't forget to be specific.
These five steps should give you a strong elevator pitch and land you some medical records receptionist interviews.

Here are example skills to include in your “Area of Expertise” on a medical records receptionist resume:

  • Patients
  • Scheduling Patient Appointments
  • Front Desk
  • Insurance Verification
  • Hippa
  • Insurance Forms
  • Patient Demographics
  • HIPAA
  • Medical Terminology
  • Patient Care
  • Multi-Line Phone System
  • Telephone Calls
  • Computer System
  • Medical Charts
  • Insurance Eligibility
  • Direct Calls
  • Patient Accounts
  • Office Equipment
  • EHR
  • Lab Results
  • Medicaid
  • Insurance Coverage
  • Test Results
  • MRI
  • Patient Data
  • Medical History
  • Word Processing
  • Patient Payments
  • Vital Signs
  • Patient Flow

Zippia’s AI can customize your resume for you.

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How to structure your work experience

Your employment history is arguably one of the most important parts of your resume. It shows you have experience and foundation in your field to successfully master the medical records receptionist position. Here is how to most effectively structure your work experience:

  1. List your most recent experience first, followed by earlier roles in reverse chronological order. Employers care about your most recent experience the most.
  2. Start with your job title, company name, city, and state on the left. Align dates in month and year format on the right-hand side.
  3. Include only recent, relevant jobs.

How to write medical records receptionist experience bullet points

Effective job bullet points do more than just describe your job duties. Instead, they should be specific and measurable accomplishments. Here are some strategies to mastering job bullet points:

  • Use strong action verbs like Led, Built, or Optimized.
  • Follow up with numbers when possible to support your results. How much did performance improve? How much revenue did you drive?
  • Wrap it up by explaining the actions you took to achieve the result and how you made an impact.

Here are great bullet points from medical records receptionist resumes:

Work history example #1

Medical Records Receptionist

Staffmark Holdings

  • Structured and maintained open communication with vendors and suppliers.
  • Entered payroll and corrected adjustments as necessary.
  • Received/distributed incoming mail and collected/disbursed outgoing mail (e.g., USPS, FedEx, UPS, and courier services).
  • Processed and distributed over 500+ payroll checks and direct deposits stubs on weekly basis.
  • Maintained daily schedule in P6 for the power plant and tracked work to completion.

Work history example #2

Debt Collector (Part-Time)

Nationwide Credit

  • Maintained high Quality Assurance (QA) rating per established FDCPA laws and Company established guidelines.
  • Maintained open communication with collections managers to ensure accuracy and protection of account information.
  • Maximized filing and procedural efficiency by collaboratively implementing FDCPA regulations, filing system and procedures.
  • Worked with customers to prevent foreclosure while minimizing company interest losses.
  • Required to adhere to strict state and federal (FDCPA)collection laws.

Work history example #3

Office Receptionist

The Salvation Army

  • Maintained database management system files in an organized and efficient manner.
  • Conducted preparatory internet research, and adhered to and followed up on audio/visual logistics in advance of major speaking engagements.
  • Served as interim Executive Assistant to the General Counsel of the American Red Cross.
  • Provided ongoing communication to the internal staff and the facility occupants as well as outside agencies and local municipalities.
  • Assisted in developing legislative presentation material for supervisor, and assisted program trainers in preparing creative PowerPoint training presentations.

Work history example #4

Medical Records Receptionist

NYU Langone Health

  • Developed a more effective and efficient check-in process for patients Created a safer dispensary storage concept
  • Assembled, filed, and retrieved patient charts while adhering to and maintaining confidentiality via HIPAA laws and standards.
  • Handled Front Desk - Patient Check-in Receptionist - Heavy phone volume Schedule Patient Appointments Posting of charge entries of daily charges.
  • Processed documents going to scanning for Downgrades, Student Certification, HIPAA consideration, assisted with Regional tasks for Colorado.
  • Maintained HIPAA compliance by researching changes in laws and formats.

Zippia’s AI can customize your resume for you.

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Add an education section to your resume

The education section should display your highest degree first.

Place your education section appropriately on your resume. If you graduated over 5 years ago, this section should be at the bottom of your resume. If you just graduated and lack relevant work experience, the education section should go to the top.

If you have a bachelor's or master's degree, do not list your high school education. If your graduation year is more than 15-20 years ago, it's better not to include dates in this section.

Here are some examples of good education entries from medical records receptionist resumes:

High School Diploma

2015 - 2015

Some College Courses in business

DeVry University, Oakbrook Terrace, IL

2008 - 2008

Highlight your medical records receptionist certifications on your resume

Certifications can be a crucial part of your resume. Many jobs have required certifications.

Start simple. Include the full name of the certification. It's also good to mention the organization that issued the certification. Next, specify when you obtained the certification.

If you have any of these certifications, be sure to include them on your medical records receptionist resume:

  1. Medical Assistant
  2. Certified Billing and Coding Specialist (CBCS)
  3. Certified Medical Administrative Assistant (CMAA)
  4. Certified Clinical Medical Assistant (NHA)
  5. Emergency Medical Technician (EMT)
  6. Certified Medical Office Manager (CMOM)
  7. Nationally Certified Medical Office Assistant (NCMOA)
  8. Nationally Certified Medical Assistant (NCMA)
  9. Word 2010 Certification

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