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Medical records supervisor skills for your resume and career
15 medical records supervisor skills for your resume and career
1. Patients
- Worked with patients regarding their medical record information and also protected their privacy of documentation within their medical records.
- Maintained patients records/files (paper and computer) ensuring patient confidentiality to protect patients medical histories.
2. HIPAA
- Ensured implementation of Patient Privacy and HIPAA regulations.
- Handled confidential information within HIPAA guidelines.
3. Data Entry
Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.
- Coordinated medical office receptionist schedules, data entry posts of accounts receivable, including insurance company vouchers.
- Conducted quality assurance of data entry and processing activities to ensure accuracy and timeliness.
4. Medical Terminology
- Organize and check medical records for completeness, accuracy and compliance with regulatory requirement including automated records systems and medical terminology.
- Complete understanding of disease processes, anatomy and physiology, and medical terminology required to assign accurate numerical and alphanumeric codes.
5. Transcription
- Supervised approximately 15 employees in areas of transcription, assembly/analysis of records, tumor registry and release of information.
- Managed and supervised personnel in Transcription and Correspondence areas of the Medical Records Department.
6. Patient Care
Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.
- Retrieved and prepared medical records accurately to support patient care.
- Assisted management as needed to ensure that all departments were running smoothly, and assisted in some patient care as needed.
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HIPAA, which stands for Health Insurance Portability and Accountability Act, is a United States federal statue created, enacted, and turned to law in 1996, which whose primary purposes were to modernise the healthcare systems in the United States, secure and generally enhance the management of that personal information of patients that was in the hands of healthcare facilities, such as hospitals and insurance companies, and to enable the providing of healthcare and insurance to more people.
- Trained new employees on the daily duties and responsibilities of a medical records personnel with emphases on maintaining HIPPA Guidelines.
- Receive and follow through on requests for records via valid authorizations, HIPPA regulations, court orders and subpoenas.
8. Patient Charts
- Created charts, Pulled patient charts and filed chart information, refilled charts, copied, scanned answered telephone.
- Oversee timely / accurate delivery to doctors of 1500 to 2100 medical records (patient charts) per day.
9. Epic
Epic is a private healthcare company which developed and continues to provide a software intended for healthcare professionals and the organization and management of medical records. It is by far one of the largest in its field, with over 50% of patients having a medical record present in their system. Patients, as well as clinics and various medical professionals and facilities are all able to use this system to keep medical history and information safe and easy to reach, alter, and share with the necessary people.
- Key person on assisting staff throughout the center on new medical record system (Epic Care system) into the organization.
- Worked on the clinical information documentation for the electronic medical record (EPIC).
10. Subpoenas
Subpoenas are formal and legal documents issued mostly by a court or some other government agency that demands the presence of the person the document is addressed to, to show up at court. Subpoenas are issued to individuals whom the court wants to appear either as a witness in a particular case in order to testify or to provide any evidence such as an object or a document.
- Organized and provided medical information in response to subpoenas.
- Draft and prepare legal documents (e.g., pleadings, complaints, motions, subpoenas, general correspondence, etc.)
11. Medical Facilities
Health facilities are places where healthcare services are provided. For example, clinics, hospitals, care centers, outpatient centers, psychiatric care centers etc. are all health facilites.
- Release medical information on client's and clinician's request and request medical information from other medical facilities.
- Informed patients, insurance companies, social services and other medical facilities on policies associated with releasing medical information.
12. Disciplinary Actions
Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.
- Monitored performance, processed performance appraisals and provided disciplinary actions as needed of assigned staff.
- Interviewed for job-openings, performed disciplinary actions including termination when necessary.
13. Chart Audits
- Performed frequent medical record chart audits to ensure compliance with Florida Department of Corrections policies.
- Ensured records met quality and risk-management requirements by participating in the yearly HEDIS chart audits.
14. CPT
CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.
- Monitor the coder for coding accuracy and compliance using the ICD 9 CM and CPT coding guidelines as a benchmark.
- Verified Current Procedural Terminology (CPT), and International Classification of Diseases, 9th Revision (ICD9)
15. Front Desk
- Maintain patient relation, oversee appointment scheduling, regulate front desk operation and manage doctor's professional and personal business.
- Manage the medical front desk in areas of manual and computerized scheduling, billing, and medical/insurance records management.
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List of medical records supervisor skills to add to your resume

The most important skills for a medical records supervisor resume and required skills for a medical records supervisor to have include:
- Patients
- HIPAA
- Data Entry
- Medical Terminology
- Transcription
- Patient Care
- Hippa
- Patient Charts
- Epic
- Subpoenas
- Medical Facilities
- Disciplinary Actions
- Chart Audits
- CPT
- Front Desk
- EHR
- Medical Charts
- ROI
- Medical Documentation
- Computer System
- Physician Orders
- Medicaid
- Patient Appointments
- Scheduling Appointments
- Insurance Verification
- JCAHO
- Patient Data
- ICD-9-CM
- Retrieval Systems
- State Regulations
- Test Results
- Office Equipment
- Health Insurance
- Statistical Data
- Chart Analysis
- MDS
- QA
- Medical Reports
- Medical Billing
- Performance Appraisals
- Insurance Claims
Updated January 8, 2025