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Medical records technician skills for your resume and career

Updated January 8, 2025
3 min read
Quoted experts
Yenumula Reddy,
Yenumula Reddy
Medical records technician example skills
Below we've compiled a list of the most critical medical records technician skills. We ranked the top skills for medical records technicians based on the percentage of resumes they appeared on. For example, 19.6% of medical records technician resumes contained patients as a skill. Continue reading to find out what skills a medical records technician needs to be successful in the workplace.

15 medical records technician skills for your resume and career

1. Patients

Here's how medical records technicians use patients:
  • Managed medical treatment authorizations and durable medical equipment (DME) requests and verified medical eligibility for all patients requesting treatment.
  • Provide clerical support for administration data entry, microfilm, processed copied medical records requests for patients physicians

2. Medical Terminology

Here's how medical records technicians use medical terminology:
  • Complete understanding of disease processes, anatomy and physiology, and medical terminology required to assign accurate numerical and alphanumeric codes.
  • Applied knowledge of medical terminology as related to anatomy and physiology in analyzing the record for completeness and accuracy.

3. HIPAA

Here's how medical records technicians use hipaa:
  • Assisted Psychiatric Emergency Services with time-sensitive and confidential health information while adhering to governmental HIPAA rules and regulations.
  • Verified and gathered pertinent information for insurance audits while complying with HIPAA laws and maintaining patient confidentiality.

4. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how medical records technicians use patient care:
  • Reconcile lab results and other unmatched electronic medical or dental care information and ensure information is moved into patient care records.
  • Analyzed patient data for reimbursement, facility planning, quality of patient care, risk management, utilization management and research

5. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how medical records technicians use customer service:
  • Answered phones and provided customer service, scanned and/or imported medical documents and electronically filed in patients chart.
  • Assisted Central Records personnel in providing, assessing and improving a wide variety of customer service/relations.

6. Medical Facilities

Health facilities are places where healthcare services are provided. For example, clinics, hospitals, care centers, outpatient centers, psychiatric care centers etc. are all health facilites.

Here's how medical records technicians use medical facilities:
  • Informed patients, insurance companies, social services and other medical facilities on policies associated with releasing medical information.
  • Followed up with other medical facilities and consulting physicians for requested incoming medical records and missing consultation reports.

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7. Medical Charts

Here's how medical records technicians use medical charts:
  • Organized and evaluated patient records Ensured medical charts were complete Effectively communicated with health care professionals to ensure all records were accurate
  • Gathered medical charts by collecting demographic information from different departments in the federal hospital and retrieved information from automated printers.

8. CPT

CPT is a medical term that stands for Current Procedural Terminology. Whenever a procedure like surgery or diagnosis occurs or some other medical service is rendered to a patient, it is reported to the concerned physician, insurance company, or organization. The aforementioned practice is widely referred to as CPT.

Here's how medical records technicians use cpt:
  • Verify CPT codes for outpatient billing-internal consistency and correlation of recorded data.
  • Provide charge capture for the VA by reviewing outpatient medical records and applying the correct CPT and ICD-9 codes to claims.

9. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how medical records technicians use data entry:
  • Updated and verified demographic information, scheduling appointments, data entry, notified patients of scheduled appointments.
  • Performed data entry of patient information to ensure up-to-date and accurate information.

10. Excellent Interpersonal

Here's how medical records technicians use excellent interpersonal:
  • Possess strong customer/goal orientation and excellent interpersonal communication and PC skills.

11. HCPCS

Here's how medical records technicians use hcpcs:
  • Validate emergency room and primary care encounters using appropriate ICD-9-CM, Current Procedural Terminology, and HCPCS Level II codes.
  • Supply correct HCPCS code on all procedures and services performed.

12. Rehabilitation

Here's how medical records technicians use rehabilitation:
  • Organized and implemented first archiving of medical records since The Rehabilitation Institute opened in 1960 preparing for accreditation of the department.
  • Secured patient safety and care by accurately reporting physician orders from nursing homes and rehabilitation facilities.

13. English Language

Here's how medical records technicians use english language:
  • Gain a better understanding to the English language Skills Used Skills Used Computer skills Practice my English Filling records

14. Office Equipment

Here's how medical records technicians use office equipment:
  • Utilized various office equipment and computer software to produce formatted documentation as directed.
  • Operated office equipment and used word processing to accomplish clerical objectives.

15. Patient Charts

Here's how medical records technicians use patient charts:
  • Scan patient charts into electronic health record system, ensuring accuracy and completeness in accordance with documentation requirements, and accessibility.
  • Performed quality assurance and quality control of patient charts ensuring consistency and accuracy of documented information.
top-skills

What skills help Medical Records Technicians find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on medical records technician resumes?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Programming languages.
-Common operating systems.
-Software proficiency.
-Technical writing.
-Project management.
-Data analysis.

What soft skills should all medical records technicians possess?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Communication skills
-Problem-solving skills
-Work ethic
-Interpersonal skills
-Time management

What hard/technical skills are most important for medical records technicians?

Yenumula Reddy

IEEE Senior Member, ACM Senior Member, IARIA Fellow, Grambling State University

-Computer technology (MS Office, Linux, Social Media, webtechnology (HTML/XML)
-Data analysis
-Marketing hard skills

List of medical records technician skills to add to your resume

Medical records technician skills

The most important skills for a medical records technician resume and required skills for a medical records technician to have include:

  • Patients
  • Medical Terminology
  • HIPAA
  • Patient Care
  • Customer Service
  • Medical Facilities
  • Medical Charts
  • CPT
  • Data Entry
  • Excellent Interpersonal
  • HCPCS
  • Rehabilitation
  • English Language
  • Office Equipment
  • Patient Charts
  • Hippa
  • Health Insurance
  • Medical Care
  • Computer System
  • Flash Drive
  • Patient Appointments
  • Medicaid
  • ROI
  • Subpoenas
  • Test Results
  • Front Desk
  • PHI
  • JCAHO
  • Medical Reports
  • Statistical Reports
  • ICD-9-CM
  • Telephone Calls
  • Patient Data
  • Medical History
  • Retrieval Systems
  • Scheduling Appointments
  • Diagnostic Procedures
  • CHCS
  • Physician Orders
  • Government Agencies
  • Cost Control
  • AHLTA
  • Composite Health
  • Law Firm
  • Demographic Characteristics

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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