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Become A Medical Representative

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Working As A Medical Representative

  • Establishing and Maintaining Interpersonal Relationships
  • Getting Information
  • Communicating with Supervisors, Peers, or Subordinates
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Persons Outside Organization
  • Make Decisions

  • $75,000

    Average Salary

What Does A Medical Representative Do At Glaxosmithkline

* GlaxoSmithKline, better known as GSK, is headquartered in the United Kingdom and is listed on the London and New York stock exchanges.
* We are a science-led global healthcare company that researches and develop a broad range of innovative medicines and brand.
* The company’s three primary areas of business are pharmaceuticals, vaccines and consumer healthcare.
* GSK has over 100,000 employees worldwide, with close to 15,000 involved in research and development of high-quality medicines that contribute to good health of people all around the world
* Key Responsibility:
* Conduct sales activities to achieve sales performance of assigned products and territories.
* Conduct business planning, sales call, professional product presentation and pass knowledge test
* Attend trainings and develop the related sales competencies to build sales effectiveness
* Work collaboratively with marketing and stakeholders to conduct the MCM activities and engagement
* Follow the related business and sales force effectiveness processes
* Carry out all sales activities to align with GSK Code of Conduct and company standards (SOP)
* Others as agreed and assigned by superior
* GlaxoSmithKline (Thailand) Ltd.
* Human Resources Department
* th floor, Wave Place,
* Wireless Rd., Lumpini,
* Patumwan, BKK 10330
* Only short-listed candidates will be notified"
* Why You

What Does A Medical Representative Do At Abbott

* Responsible for implementing and maintaining the effectiveness of the quality system.
* Ensure instrument analytical turnaround time (uptime/repair/maintenance)
* Conduct customer business review (KPI reviews)
* Manage customer relationship and thoroughly plan; prepare and follow up customer visits
* pre-call plan; post-call notes)
* Identify customer training requirements
* Coach customers and share knowledge (education)
* Identify and resolve customer pain points (troubleshooting)
* Replenish and control inventory
* Build image and brand in eyes of customer
* Sell” or reinforce Abbott’s total solution value offering
* Collect and transmit VOC (Voice of Customer)
* Menu expansion (utilization of existing products; new product launches)
* Service sales
* Product promotion
* Value creation
* Order management
* Contract management
* Identify/open door for opportunity to expand offering into other departments (prospecting; not doing)
* Customer consumables management
* New assay applications
* Price management
* Service sales
* Free of charge control
* Menu expansion
* Lifecycle management of product
* Service cost management
* CPR management
* Contract Life Cycle and Compliance
* NPS responsibility (hot sheets)
* Management of inter-client relationships
* Assay availability and performance
* Instrument installation & commissioning
* First line level service/fixes
* TSBs – hardware & software upgrades
* Proactive monitoring and communication via AbbottLink
* Escalation & support
* Customer inventory
* CMS Next tickets (opening & closing)
* Aforce use and maintenance (CRM)
* Paris (reports)
* Key Performance Metrics
* Retention Rate
* Net Promoters Score
* Cost of Service
* Territory Sales Plan achievement – Base business sales and new business growth
* Account EP Plan improvement
* First Line Service KPIs

What Does A Medical Representative Do At Glaxosmithkline

* Our Company
* At GlaxoSmithKline (GSK) we are dedicated to improving the quality of human life by enabling people to do more, feel better, live longer.
* GSK is one of the world’s leading research based healthcare companies, with over 100,000 employees in 150 countries across our Pharmaceuticals, Vaccines and Consumer Healthcare business.
* We are proud of the difference we make and in 2016, FORTUNE Magazine ranked GSK #1 on its list of companies that are changing the world.
* The 'Change the World' list recognises companies that have made significant progress in sustainable, scalable approaches to addressing societal problems as part of their company strategy.
* Put simply, our focus is on improving access and affordability of medicines, regardless of where people live or their ability to pay.
* As a science-led, global healthcare business with clear values, we offer countless opportunities for people at various stages of their careers.
* On-the-job learning and rewarding individual contributions are extremely important to us.
* We believe in creating an inclusive and safe working environment and supporting our employees to help their communities.
* Job Purpose
* To drive performance of your territory through face-to-face and multi-channel selling and to establish GSK as the customer’s key partner and advisor by making relevant recommendations supported by scientific knowledge which are aligned to the customer’s patient types and needs.
* Key Responsibilities:
* Scientific Knowledge
* Continuously builds knowledge of GSK multi-channel brand strategies and leverages that knowledge with customers in informing on prescribing behaviours
* Understands GSK and competitor’s brands features and benefits and applies knowledge effectively in their PFSS and multi-channel selling approach
* Builds a comprehensive disease and pathology knowledge and leverages it with customers to support decision making
* Has strong understanding of treatment guidelines and patient profiles and leverages them to build credibility with customers
* Business Planning
* Uses multiple data sources to analyse and review territory performance dynamics (including competitor performance) identifying territory trends and opportunities for GSK
* Builds territory insights that capture opportunities and drive decision making, including the selection and prioritization of customer targets and the development of robust territory coverage call plans
* Develop, based on customer insights, multi-channel business plans with strategically aligned ASMART objectives, strategies and tactical activities that deliver business objectives
* Implements multi-channel business plans, uses KPIs to track performance and adjust plans where required
* Selling Skills
* Effectively engages with customers through a PFSS selling approach or multi-channel selling approach and is proficient in using appropriate multi-channel selling platforms aligned to customer preferences
* Actively prepares for, and executes the PFSS selling approach uncovering opportunities, making recommendations aligned to patient and customer needs, addressing objections and effectively closing
* Regularly measures sales call performance and seeks FLSL feedback to continuously improve
* Builds collaborative internal and external relationships that enhance the customer journey, channels customer feedback into the wider organisation and proactively delivers efficient and effective sales administration
* In all areas, demonstrate understanding of and compliance with laws, codes of conduct, policies and frameworks in which GSK operates and live our vision, values and expectations
* Accountability:
* Achievement of local identified business objectives and measures to enhance the Territory performance, efficiency and effectiveness. (e.g. customer coverage, call rate, business planning)
* Successful completion of all required Online Learning modules through GSK LMS system – My Learning
* Operates effectively and efficiently through the multi-channel environment, leading with science
* Expense and sample budget management
* Business planning and execution
* Patient focused scientific selling
* Product and disease knowledge and expertise
* Personal development planning in the spirit of continuous improvement
* Implementation and adherence to all GSK activities aligned to GSK vision, expectations, values and code of conduct
* What We Can Offer You
* GSK’s dedication to the wellbeing of our employees is reflected in the benefits we offer; including healthcare for yourself and dependents, performance related bonus, long term incentives and a host of other flexible offerings you can tailor to your own preferences.
* We also offer a range of employee health and wellbeing programs including our truly unique Partnership for Prevention program, a global commitment by GSK to provide all employees with up to 40 preventative healthcare services bringing to life our mission to: do more, feel better and live longer.
* Application Process
* At GSK we value diversity and treat all candidates equally.
* We aim to create an inclusive workplace where all employees feel engaged, supportive of one another, and know their work makes an important contribution.
* If you would like to join us in innovating and inspiring changes in the industry, we urge you to apply.
* Why You

What Does A Medical Representative Do At Glaxosmithkline

* GlaxoSmithKline is bound by a global promise to keep patients’ interests at the heart of everything we do.
* We are committed to driving innovation and best practice in the pharmaceutical and healthcare industries, leading with an ethical approach in all activities including access to medicines and reinvestment into the communities we operate in.
* As an innovative pharmaceutical company we rely on experts within our teams who come from a wide range of backgrounds working together towards our mission to help people feel better, do more and live longer.
* We are looking for a Southern Metro WA (including Bunbury, Margaret River etc) Medical Representative for our high profile and market leading respiratory therapeutic area.
* Reporting into a First Line Sales Manager for WA; this role will play a critical part in engaging with primary care health care professionals to promote our respiratory portfolio.
* Your responsibilities will include:
* Identifying, building and developing relationships with GPs
* Developing and executing a comprehensive territory plan and delivering on brand strategy
* Supporting the implementation of key programs which differentiate and enhance GSK’s standing in the healthcare market
* Providing a science led and value added service for customers that supports best treatment outcomes for patients
* Working in partnership with GSK Hospital Specialist Representatives, commercial and medical teams to deliver objectives in line with GSK strategic objectives
* We have a diverse team at GSK and are very open to looking at a variety of different backgrounds for this role.
* You may be a Science graduate looking for their first role in sales, a Pharmacist looking for a career change or an experienced Sales Representative with experience in a large, multi- layered global organisation.
* You will have:
* A tertiary qualification in science, business or a related field
* Tenacity, learning agility, drive for results, resilience together with the ability to work autonomously
* Clear and influential communication skills.
* An aptitude for science with the ability to relay complex information in a clear and tailored format.
* A sharp commercial focus complemented by outstanding account management, influencing and relationship-building skills
* A team orientated approach
* This role represents a great chance to showcase your sales aptitude in a fast paced and varied environment and to be part of a global business that is focussed and committed to helping people to feel better, do more and live longer.
* If this role appeals to you Please submit your CV and cover letter outlining your suitability for the role using the link provided below:
* Why You

What Does A Medical Representative Do At Glaxosmithkline

* GlaxoSmithKline (GSK) is a science-led healthcare company, with a proud history in Australia dating back to 1886.
* Our mission is to improve the quality of human life by enabling people to do more, feel better and live longer.
* Preventing and treating disease is challenging and inspiring work.
* We support, develop and reward the people that make-up our talented workforce.
* Our diverse business is made up of distinct areas: Pharmaceuticals (including vaccines) and Consumer Healthcare.
* The Medical Representative will be responsible for the promotion of GSK's medicines to the primary healthcare professionals within the Mornington Peninsula territory.
* Key responsibilities:
* Achieve territory business objectives for promoted medicines.
* Ensure all territory sales activities are aligned with the brand strategy, drivers of growth and agreed tactics.
* Maintain high level of product knowledge for GSK products, other medicines used in therapy area, disease state, and industry intelligence.
* Achieve and maintain high level of selling skills based on Patient Focused Scientific Selling model
* Develop a robust territory business plan and review monthly based on insight drawn from analysis
* To be successful for this role you will have a Tertiary qualification in science, business or healthcare related field.
* You will be highly motivated and have the ability to proactively engage with Health Care Professionals as well as have excellent organisation and communication skills.
* Preferably you will have experience selling experience in the pharmaceutical industry or a related technical/healthcare selling role.
* You'll be remunerated with an annual salary and performance related bonus.
* If this advert has caught your eye and you like the sound of the above, click on the APPLY button below and let us know why you're keen.
* Once we've had a chance to go through all the applications we'll contact you either by phone or email and let you know how you've gone!
* Why You

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How To Become A Medical Representative

Educational requirements vary, depending on the type of product sold. If the products are not scientific or technical, a high school diploma is generally enough for entry into the occupation. If the products are scientific or technical, sales representatives typically need at least a bachelor's degree.


A high school diploma is sufficient for many positions, primarily for selling nontechnical or scientific products. However, those selling scientific and technical products typically must have a bachelor's degree. Scientific and technical products include pharmaceuticals, medical instruments, and industrial equipment. A degree in a field related to the product sold, such as chemistry, biology, or engineering, is often required.

Many sales representatives attend seminars in sales techniques or take courses in marketing, economics, communication, or even a foreign language to improve their ability to make sales.


Many companies have formal training programs for beginning wholesale and manufacturing sales representatives that last up to 1 year. In some programs, trainees rotate among jobs in plants and offices to learn all phases of producing, installing, and distributing the product. In others, trainees receive formal technical instruction at the plant, followed by on-the-job training under the supervision of a field sales manager.

New employees may be trained by going along with experienced workers on their sales calls. As they gain familiarity with the firm's products and clients, the new workers gain more responsibility until they eventually get their own territory.

Licenses, Certifications, and Registrations

Many in this occupation have either the Certified Professional Manufacturers' Representative (CPMR) certification or the Certified Sales Professional (CSP) certification, both offered by the Manufacturers' Representatives Educational Research Foundation (MRERF). Certification typically involves completing formal technical training and passing an exam. In addition, the CPMR requires 10 hours of continuing education every year in order to maintain certification.

Other Experience

Although not required, sales experience can be helpful, particularly for nontechnical positions.


Frequently, promotion takes the form of an assignment to a larger account or territory, where commissions are likely to be greater. Those who have good sales records and leadership ability may advance to higher level positions, such as sales supervisor, district manager, or vice president of sales. For more information on these positions, see the profile on sales managers.

Important Qualities

Customer-service skills. Sales representatives must be able to listen to the customer’s needs and concerns before and after the sale.

Interpersonal skills. Sales representatives must be able to work well with many types of people. They must be able to build good relationships with clients and with other members of the sales team.

Self-confidence. Sales representatives must be confident and persuasive when making sales presentations. In addition, making a call to a potential customer who is not expecting to be contacted, or “cold calling,” requires confidence and composure.

Stamina. Sales representatives are often on their feet for long periods of time and may carry heavy sample products.

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Medical Representative jobs

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Medical Representative Career Paths

Medical Representative
Senior Sales Representative Account Manager Sales Manager
Corporate Sales Manager
6 Yearsyrs
Territory Manager Account Manager Sales Manager
Director Of Sales
10 Yearsyrs
Product Manager Sales Consultant Sales Trainer
District Business Manager
10 Yearsyrs
Sales Manager District Manager District Sales Manager
Division Sales Manager
8 Yearsyrs
Professional Representative Specialty Representative
Hospital Account Manager
10 Yearsyrs
Specialist Security Officer Account Manager
Major Account Manager
7 Yearsyrs
Account Manager Regional Sales Manager
National Accounts Sales Manager
9 Yearsyrs
Territory Manager Sales Manager Regional Sales Manager
National Sales Manager
10 Yearsyrs
Sales Consultant Sales Trainer District Business Manager
Regional Business Director
12 Yearsyrs
Sales Specialist District Sales Manager
Regional Business Manager
10 Yearsyrs
Account Executive Sales Manager Regional Sales Manager
Regional Sales Director
10 Yearsyrs
Product Specialist Sales Engineer Territory Manager
Regional Territory Manager
9 Yearsyrs
Account Manager Account Executive District Manager
Senior District Manager
8 Yearsyrs
Sales Specialist Regional Sales Manager Director Of Sales
Senior Sales Director
9 Yearsyrs
Senior Sales Representative Account Executive Territory Manager
Senior Territory Manager
9 Yearsyrs
Professional Representative Senior Sales Representative Territory Sales Manager
Southeast Regional Sales Manager
10 Yearsyrs
Account Executive Territory Manager Account Manager
Strategic Accounts Manager
9 Yearsyrs
Specialist Sales Specialist Account Manager
Territory Account Manager
8 Yearsyrs
Product Specialist Territory Manager
Territory Business Manager
7 Yearsyrs
Sales Manager Director Of Sales
Vice President Of Sales & Operations
12 Yearsyrs
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Medical Representative Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • Arabic

  • French

  • Russian

  • Hindi

  • Italian

  • German

  • Japanese

  • Korean

  • Filipino

  • Tagalog

  • Urdu

  • Vietnamese

  • Romanian

  • Mandarin

  • Dutch

  • Hmong

  • Indonesian

  • Hungarian

  • Turkish

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Medical Representative Education

Medical Representative

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Top Skills for A Medical Representative


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Top Medical Representative Skills

  1. Territory
  2. Hospitals
  3. Market Share
You can check out examples of real life uses of top skills on resumes here:
  • Arranged logistics and secured attendance of key targets and opinion leaders for speaker/educational programming within territory and region.
  • Coordinated evaluation and follow on care of patients with specialty clinics at local hospitals.
  • Recognized by region business director for having the lowest key competitor market share in the nasal antihistamine market in 2010.
  • Required to have good telecommunication skills to receive detailed messages for the physicians within the Cardiology Department.
  • Marketed broad portfolio of products to Hospital/Institutional accounts, specialists and select primary care physicians.

Top Medical Representative Employers

Medical Representative Videos

The Reality Of Pharmaceutical Medical Sales Jobs