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Medical representative skills for your resume and career

Updated January 8, 2025

5 min read

Quoted expert

E. Duff Wrobbel Ph.D.

Below we've compiled a list of the most critical medical representative skills. We ranked the top skills for medical representatives based on the percentage of resumes they appeared on. For example, 16.6% of medical representative resumes contained patients as a skill. Continue reading to find out what skills a medical representative needs to be successful in the workplace.

15 medical representative skills for your resume and career

1. Patients

Here's how medical representatives use patients:

Designed classes regarding nutrition and maintaining a healthy lifestyle for diabetic patients.
Schedule patients for medical procedures and surgeries; registration processing and orientation.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how medical representatives use customer service:

Provided customer service to Purchasing Managers and assisted in fulfilling inventory needs of hospital medical supplies and accurately scheduling deliveries.
Initiate and maintain excellent relationships with medical doctors by demonstrating product knowledge and providing excellent customer service.

3. First Aid Kits

Here's how medical representatives use first aid kits:

Maintain first aid kits, inventory supplies, and restock and clean equipment.

4. Incident Investigations

Incident Investigation is the intentional act of determining the root cause of an incident or series of incidents through the gathering of facts and relevant data from the site where they happened and from human sources nearby. This includes obtaining data from security cameras around and asking eyewitnesses. It's an all-inclusive process that explores every avenue needed to get the facts right and present the overall findings to established authority.

Here's how medical representatives use incident investigations:

Participate in incident investigations and provide documentation for safety team and workers comp cases.
Participate in incident investigations and attend weekly safety associate committee meetings.

5. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how medical representatives use cpr:

Established and directed Military Training Network Site for CPR utilizing AHA guidelines providing required training/certification to 1500 employees over 4 years.
Identify and correct safety issues, conduct safety inspections and provide CPR, 1st Aid training to employees.

6. Medical Terminology

Here's how medical representatives use medical terminology:

Interpret medical records and understands medical terminology regarding soft tissue injuries.
Trouble shoot and resolve issues between patient and medical facility, may sometime require use of basic medical terminology.

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7. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how medical representatives use patient care:

Coordinated patient care with organizational leaders in 11 external organizations, scheduled exams for 8 clinics, and managed immunizations.
Executed presentations on product opportunities, savings initiatives, inventory management and improved quality of patient care to C-Suite.

8. First-Aid Kits

Here's how medical representatives use first-aid kits:

Order and maintain first-aid kits, restock, and inventory safety supplies within the office and fulfillment center.
Maintain first-aid kits, inventory supplies, restock and clean equipment used in the care of associates.

9. OSHA

Here's how medical representatives use osha:

Provide triage, First-Aid Treatment following Amazon Policies & OSHA regulations, and if needed outside medical referral.
Administer FA and BLS procedures in accordance with protocols and OSHA.

10. HIPAA

Here's how medical representatives use hipaa:

Followed policies and procedures to accomplish responsibilities including following HIPAA regulations.
Receive and Release of all medical records under the HIPAA Federal law requirements.

11. Medical Equipment

Medical equipment refers to apparatus for use in medical procedures.

Here's how medical representatives use medical equipment:

Ordered medical equipment and supplies, scheduled immunizations, and prepared medical procedures for specific locations.
Conducted home visits to provide patient education regarding medical equipment.

12. EMR

Here's how medical representatives use emr:

Train in Electronic Medical Records (EMR), scanning, filing, and faxing.
Ensured functionality of the EMR.

13. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how medical representatives use data entry:

Corresponded with doctor's office's, prepared start of care material for field staff, filed and data entry.
Performed various data entry and administrative duties: filing, answering phones, preparing charts, and scheduling appointments.

14. REP

Here's how medical representatives use rep:

Achieved 114% goal, #1 rep in the Boston North District, Northeast representative for National Field Sales Panel.
Field Supervisor, Hospital Rep, Territory Rep. Help increase market share of their product line.

15. Internal Medicine

Here's how medical representatives use internal medicine:

Launched an enterprise to provide a critical diagnostic medical device for Internal Medicine, Primary Care, Endocrinology and Neurology specialties.
Focus on clinicians in sections of Psychiatry, Podiatry, Obstetrics & Gynecology, Neurology and Internal medicine.

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What skills help Medical Representatives find jobs?

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What medical representative skills would you recommend for someone trying to advance their career?

E. Duff Wrobbel Ph.D.

Chair, Southern Illinois University Edwardsville

All things social media are important, and so writing skills still matter.

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List of medical representative skills to add to your resume

The most important skills for a medical representative resume and required skills for a medical representative to have include:

Patients
Customer Service
First Aid Kits
Incident Investigations
CPR
Medical Terminology
Patient Care
First-Aid Kits
OSHA
HIPAA
Medical Equipment
EMR
Data Entry
REP
Internal Medicine
IDX

Product Knowledge
Schedule Appointments
Cardiology
Outbound Calls
CPT
Hippa
Medical Professionals
Rheumatology
Patient Charts
Medical Claims
Sales Targets
Family Practice
Pharmaceutical Products
Neurology
Oncology
Inbound Calls

ICD-9
Medical Care
Clinical Data
IV
Sales Performance
Aid Treatment
Medical Products
Computer System
Hypertension
HR
GP
Infectious Disease
Endocrinologists
Medical Sales

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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